Data Management & Analytics (DMA)

DATA MANAGEMENT AND ANALYTICS (DMA)

Data Management & Analytics (DMA) The Data Management & Analytics (DMA) department in The Data Management & Analytics (DMA) department in Mathematica’s Surveys Mathematica’s Surveys and Information and Information Services Division builds on more than 20 years of experience offer- Services Division builds ing information and operations management solutions for our clients. DMA’s services on more than make it possible to use business intelligence and data warehousing tools to better understand what is happening within a program. 20 years The Data Management & Analytics (DMA) OUR SERVICES of experience offering department in Mathematica’s Surveys and Infor- information and mation Services Division builds on more than System Testing. We employ a variety of testing operations management 20 years of experience offering information and methods to ensure that systems that support solutions for our clients. operations management solutions for our clients. critical agency processes perform according to DMA’s services make it possible to use business specification. DMA’s testing tools automate the intelligence and data warehousing tools to better generation of exhaustive and efficient test cases understand what is happening within a program. to ensure that all system logic is bug free. Our test developers independently replicate system DMA supports all aspects of data governance, logic based on detailed functional specifica- including enterprise data strategy; conceptual tions, so we can ensure that software released to and logical data modeling; and identification production performs as designed. DMA’s testing and documentation of metadata (sources, methodologies have been proven across a wide extract, transform, and load [ETL] strategy range of technologies, from legacy transactional and rules, and source-to-target mapping) to systems, to web-based case and performance help policymakers and program staff improve management systems, to enterprise-level service- accountability and data quality in complex pro- oriented applications. gram environments. We assist federal agencies in managing mission-oriented programs and Specifications. We design reporting and projects to minimize risk, remain on schedule analytic systems that are critical to sustaining and within budget, and meet their objectives. program performance and monitoring. We DMA provides program management support document these designs using precise specifica- to federal agencies to help manage projects tions and incorporate ETL processes. DMA throughout their life cycle and conduct inde- specifications address extensive data quality pendent verification and validation (IV&V) routines, source-to-target mapping, data models, of systems to ensure data quality. Our services and precise reporting outcomes and measures. include specification of performance measure- We produce highly detailed specifications that ments, reporting and data validation software developers can translate into software code more design and testing, business process analysis, effectively than can be done with traditional and implementation of data validation proce- requirements documentation. We design data dures. Daniel Shapiro directs our team of 60 models for data warehouses that are structured staff offering a full suite of data management for reporting on key analytic measures and allow and analytic services. MARCH 2014 flexibility in ad hoc reporting environments.

MATHEMATICA-MPR.COM PRINCETON, NJ - ANN ARBOR, MI - CAMBRIDGE, MA - CHICAGO, IL - OAKLAND, CA - WASHINGTON, DC 1 DMA designs data warehouse models to meet Tasks include developing and issuing Requests the specific analytic and reporting needs of our for Proposals, supporting proposal evaluation clients’ programs. panels, conducting cost and pricing analysis, preparing contract modifications, carrying out IV&V. We have performed independent verifica- technical reviews of Engineering Change Pro- tion and validation reviews for more than 20 posals, and executing ongoing financial analysis. states to determine the extent to which their unemployment insurance benefits and employer Information and Operations Management. contributions data validation systems meet the U.S. Our certified project management professionals Department of Labor, Employment and Train- are skilled at developing dynamic management ing Administration (DOL ETA) requirements. and organizational solutions. We help create The methodology employed in the IV&V reviews work plans and schedules, design and document includes mapping each state’s reporting and valida- procedures and processes, and provide expert-level tion system; reviewing state validation instructions, advice in project management, using the Project manuals, and validation files; conducting inde- Management Body of Knowledge (PMBOK). pendent data element validation; and providing training and technical assistance to states. SUBJECT MATTER EXPERTISE

Business Process Analysis. We conduct com- DMA successfully marries broad subject matter prehensive business analyses of state social welfare expertise with rigorous methodologies to under- DMA successfully marries broad subject matter systems. Our review examines and improves the stand and address clients’ needs. expertise with rigorous current business processes for state benefits and Medicaid. methodologies to tax operations including initial claims taking, fact We have been at the forefront of understand and address finding, adjudication, and appeals, as well as pro- designing federal Medicaid and Children’s Health clients’ needs. cesses for the prevention, detection, and recovery Insurance Program (CHIP) systems to modern- of overpayments. Final analyses pinpoint defi- ize legacy data environments and comply with ciencies in the application of business rules and health reform provisions. Our services include determine areas to be improved to meet state and information management planning, business and federal requirements and performance standards. data requirements analyses, metadata manage- ment, and system design. We support the Center Program Management Office Support. for Medicaid and CHIP Services’ (CMCS) We help government offices plan, implement, development of the Transformed Medicaid and manage large information technology (IT) Statistical Information System (T-MSIS) programs in compliance with all prevailing federal through identifying stakeholder data needs, devel- guidelines. For example, our experts have assisted oping data quality edits, and designing the new clients in complying with the 25 Point Imple- environment’s logical data model. To help CMCS mentation Plan to Reform Federal Information improve its data analytics, we developed a concept Technology Management, National Institute of of operations for a new Medicaid and CHIP data Standards and Technology publications, Office environment, which included the architecture of Management and Budget circulars, National capable of providing timely and comprehensive Archives and Records Administration publica- data on the Medicaid and CHIP programs. tions, and other departmental IT policies such as Lifecycle Development Manuals. Health Quality/EHR eMeasures. Quality measurement and electronic health records From developing strategy white papers to (EHRs) are key tools in reforming health preparing Exhibits-300 (OMB Business Cases) care. We support the Centers for Medicare & and gathering and documenting data and system Medicaid Services’ Quality Measurement and requirements, our staff can work from a client’s Health Assessment Group in operating the site or from our offices to help fulfill specific Physician Quality Reporting and e-Prescribing business objectives. System. We help stakeholders such as registries, data submission vendors, EHR producers, group Acquisition Support. We provide both pre- physician practices, and maintenance of certifi- award and post-award support for government cation boards participate in the system so their contracting offices. providers can qualify for its incentives.

2 We also assist the Office of the National organizations, and ensure data are provided in a Selected Clients Coordinator for Health Information Technol- usable format for research and evaluation. ogy in re-specifying, testing, and implementing • U.S. Department of Meaningful Use quality measures to promote Employment, Training, and Social Sup- Health and Human adoption of EHRs. We work with an array port Measures. Services We can help states improve of stakeholders, applying prevailing agency their work participation rate, optimize the – Centers for Medicare guidance, to implement the Health Information federal funding and IT investments, improve & Medicaid Services Technology for Economic and Clinical Health data quality and federal compliance, and analyze – Office of the National (HITECH) Act. their data to better manage performance and Coordinator for finances. DMA has broad expertise in design- Health Information Health Exchanges. Operating an efficient ing, testing, and documenting performance Technology health insurance marketplace and understanding management systems to meet complex federal • U.S. Department of Labor the characteristics of the consumers, insurers, reporting requirements. We literally “wrote the – Employee and products within the marketplace are critical book” on data validation procedures for unem- Benefits Security to success. We understand the processes, systems, ployment insurance programs and have provided Administration data, and public policy behind the marketplace technical assistance on the topic to every state – Employment and apply that knowledge to a variety of service and territory. Several states and territories have and Training offerings. DMA develops complex, structured contracted with us directly to assist them in Administration eligibility and enrollment test cases and works preparing valid, verifiable performance reports – Office of the Assistant with marketplace vendors and external stake- that can withstand ETA scrutiny. DMA staff Secretary for holders to provide independent testing of all have led ETA’s data validation and reporting Administration possible outcomes. We design performance met- initiative for the Workforce Investment Act, and Management rics, reports, and dashboard content related to Trade Adjustment Assistance, and National – Office of Enforcement marketplace data tailored to specific stakehold- Farmworker Jobs Program. We also designed the • U.S. Department of ers. We provide data profiling, data and report ETA Senior Community Service Employment Education testing, and statistical analysis and modeling of Program (SCSEP) case management system and – Institute of Education marketplace data to support operational decision are nationally recognized experts in SCSEP. Sciences making and policy analysis. • Social Security We are available to work under a wide range of Data Collection for Program Evaluation. Administration contract vehicles, including sole source, GSA – Office of Retirement High quality data are key to sound policymak- MOBIS and Schedule 70, agency master agree- and Disability Policy ing. For the Social Security Administration’s ments, and competitive procurements. Office of Program Development and Research, we help collect, manage, and analyze data on TO FIND OUT MORE Supplemental Security Income and Social Security Disability Income beneficiaries in the Please contact: Ticket to Work program. We oversee beneficiary Daniel B. Shapiro, Director, Data Management assessment data collection, facilitate modifica- and Analytics, (609) 936-2790, tions to the data system, provide training and [email protected] technical assistance to more than 100 grantee

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