ONE RESPONSIBILITY CORPORATE RESPONSIBILITY REPORT TO OUR
Table of Contents ABOUT THIS When we published our first Corporate Responsibility As part of our philanthropic efforts, we donated Report five years ago, we began an important, ongoing approximately $5.5 million in foundation and corporate conversation with our stakeholders about our continued contributions to communities where we operate, 1 CEO Letter efforts to conduct business in a safe, reliable and and our dedicated employees logged approximately 2 Vision, Mission, Values ethical way. 2,900 volunteer hours in 2014. 4 ONEOK at a Glance – This corporate responsibility report details ONEOK Today, our commitment to being a responsible corporate By contributing financially and through volunteer work, Corporate Overview and ONEOK Partners’ performance from January 2014 citizen continues to be a key focus for the company. We we help build stronger communities and create a better 5 Growth Projects through December 2014, unless otherwise noted. know that operating safely, reliably and environmentally environment for all of our stakeholders, including our 6 Environment, Safety Topics included in this report were selected following responsibly, and improving the communities where our employees, customers and the general public. and Health internal department interviews and the distribution of employees live and work will help ONEOK remain a As we deepen our understanding of what it means to be » Environment an internal corporate responsibility report materiality responsible company for years to come. » a good corporate citizen, we have continued to explore assessment survey. The results of the survey identified This Corporate Responsibility Report provides a review the most effective ways to educate our stakeholders on »» Safety and Health two to four topics of interest from each department. of our 2014 Environment, Safety and Health (ESH) our corporate responsibility efforts summarized in the »» Mechanical Integrity This report follows the latest version of the Global performance, as well as a progress report in several following pages. We hope this information helps you Reporting Initiative’s (GRI) Sustainability Reporting other areas, including community investments, employee assess for yourself how well ONEOK is doing in these 18 Corporate Governance Guidelines (G4 Guidelines) and is a compilation of relations, government relations and information security. important areas, and we welcome your feedback on 20 Information Security information from ONEOK and ONEOK Partners and these efforts and on this report. I’m pleased to report that in 2014 our ESH performance the executive leadership team. Pages 36 and 37 22 Government Relations at ONEOK and ONEOK Partners improved in many On behalf of everyone at ONEOK, thank you for taking contain the GRI index, a guide that helps readers 26 Community Investments areas, including: the time to learn more about our company. locate specific GRI framework data within the report. 28 Employee Relations »» Employee Recordable Injuries; The report reflects the most accurate information 32 Employee Workforce / available to us at the time of printing. »» Employee Recordable Illnesses; Economic Impact
34 Financials An online version of this report, as well as more »» Days Away, Restricted or Transferred information about our operations, is available at incidents (DART); and 35 Recent Awards www.oneok.com and www.oneokpartners.com. 36 Board of Directors »» Total Recordable Incident Rate (TRIR).
38 Global Reporting Initiative Safeguarding our employees, communities and the (GRI) Indicators environment is a companywide commitment and is fundamental to our business success. For a more detailed statistical analysis on these ESH metrics and other ESH categories, please see the statistical comparisons on page 18 of this report.
While I’m pleased with the progress we’ve made in many areas, we remain committed to pursuing a zero-incident culture by continuously mitigating risk and eliminating Terry K. Spencer incidents that could harm our employees, contractors, PRESIDENT AND On the cover: Natural gas storage facility near Edmond, Oklahoma. the public and the environment. CHIEF EXECUTIVE OFFICER
1 ONEOK PARTNERS AT A
ONEOK Partners operates an extensive 36,000-mile integrated natural gas and natural gas liquids pipeline network positioned in growing basins and major market areas. ONEOK, Inc. (pronounced ONE-OAK) (NYSE: OKE) is the sole general partner of ONEOK Partners, L.P., a publicly traded master limited partnerships engaged in the natural gas gathering and processing, natural gas liquids and natural gas pipelines businesses. MONTANA As we’ve evolved from a traditional natural gas MINNESOTA distributor into a pure-play general partner, we’ve NORTH DAKOTA kept our focus in the right place – on our stakeholders WISCONSIN and our mission to operate safely, reliably and environmentally responsibly. SOUTH DAKOTA
»» As of March 31, 2015, ONEOK owned WYOMING 37.6 percent of ONEOK Partners. IOWA »» ONEOK is a Fortune 200 corporation and NEBRASKA is included in Standard & Poor’s (S&P) 500 Stock Index. ILLINOIS INDIANA »» ONEOK is based in Tulsa, Oklahoma, COLORADO KANSAS and was founded in 1906 as Oklahoma Natural Gas Company. MISSOURI KENTUCKY
TENNESSEE Intrastate natural gas pipeline near Woodward, Oklahoma NEW MEXICO OKLAHOMA
NATURAL GAS GATHERING & PROCESSING Natural Gas Gathering Pipelines TEXAS Natural Gas Processing Plant NATURAL GAS LIQUIDS NGL Pipelines NGL Fractionator NGL Storage 50 percent interest
NATURAL GAS PIPELINES Natural Gas Pipelines Natural Gas Storage 50 percent interest
2 3 GROWTH PROJECTS GROWTH PROJECTS
As part of our capital-growth program, »» Sterling III Pipeline – Approximately 570 miles ONEOK Partners has announced 26,000 bpd of ethane from the natural gas stream we completed several projects in 2014 while of NGL pipeline from north-central Oklahoma to that will be delivered to a third-party ethane pipeline. Mont Belvieu, Texas. Completed in March 2014. investments of approximately $3 billion progress continues on projects scheduled through 2017 for natural gas and »» Bear Creek plant – An 80-MMcf/d natural gas »» Reconfiguration of Sterling I and II pipelines – for completion in 2015 and 2016. natural gas liquids (NGL) capital-growth processing facility in northwest Dunn County, To transport either unfractionated NGLs North Dakota. Expected completion is third These investments demonstrate our ongoing commitment or NGL purity products. Completed in projects and acquisitions to enhance our quarter 2016. to build the infrastructure necessary to better serve our March 2014. midstream capabilities and enable us to producers and customers. »» Demicks Lake plant – A 200-MMcf/d natural gas »» Niobrara NGL Lateral – Approximately 90-mile better serve our customers. processing facility in the Williston Basin in From 2010 through 2014, ONEOK Partners invested NGL pipeline lateral that connects ONEOK Certain capital projects were recently suspended due to North Dakota. Suspended. approximately $6 billion in natural gas and natural gas Partners’ Sage Creek natural gas processing lower commodity prices, reduced producer drilling and liquids (NGLs) capital-growth projects and acquisitions facility in the Niobrara Shale formation in »» Bronco plant and infrastructure – a 100-MMcf/d the anticipated impact to natural gas volume growth. to enhance our midstream capabilities and better serve Wyoming’s Powder River Basin to the Bakken natural gas processing facility in southern our customers. NGL Pipeline. Completed in September 2014. We expect to resume our suspended capital-growth Campbell County, Wyoming. Suspended. projects as market conditions improve. With the planning »» Bakken NGL Pipeline expansion – Phase 1 – »» Knox plant and infrastructure – a 200-MMcf/d GROWTH PROJECTS AND ACQUISITIONS and development already completed, we’re in a position To increase capacity to 135,000 bpd. natural gas processing facility in Grady and COMPLETED IN 2014 AND FIRST QUARTER 2015 to quickly resume these projects when the environment Completed September 2014. Stephens counties in Oklahoma. Suspended. improves and our customers require these services. Natural Gas Gathering and Processing »» MB-3 NGL fractionator – 75,000-bpd NGL Natural Gas Liquids »» Canadian Valley plant – A 200-million cubic feet fractionator at Mont Belvieu, Texas. ANNOUNCED GROWTH PROJECTS per day (MMcf/d) natural gas processing facility Completed in December 2014. »» Pipeline and Hutchison Fractionator upgrades – in the Cana-Woodford Shale in Oklahoma. Expected completion is first quarter 2015. »» West Texas NGL pipeline system acquisition – Natural Gas Gathering and Processing Completed in March 2014. An 80 percent interest in the West Texas LPG » Bakken NGL Pipeline expansion – Phase II – »» Natural gas compression – To take advantage of » Pipeline Limited Partnership and 100 percent »» Garden Creek II plant – A 100-MMcf/d natural gas additional natural gas processing capacity as a To increase capacity to 160,000 bpd. Expected interest in the Mesquite Pipeline, which consist processing facility in the Williston Basin in North result of better than expected plant performance completion date is first quarter 2016. collectively of approximately 2,600 miles of NGL Dakota. Completed in August 2014. at our existing Garden Creek and Stateline gathering pipelines extending from the Permian »» Bear Creek infrastructure – Infrastructure related natural gas processing plants in the Williston »» Garden Creek III plant – A 100-MMcf/d natural gas Basin in southeastern New Mexico to east to the Bear Creek natural gas processing plant. Basin by a total of 100 MMcf/d. Expected processing facility in the Williston Basin in North Texas and Mont Belvieu, Texas. Completed in Expected completion is third quarter 2016. completion is fourth quarter 2015. Dakota. Completed in October 2014. December 2014. »» Bronco plant and infrastructure – Suspended. »» Lonesome Creek plant and infrastraucture – Natural Gas Liquids A 200-MMcf/d natural gas processing facility »» Demicks Lake plant and infrastructure – Suspended. »» Ethane/Propane (E/P) splitter – 40,000-barrels in McKenzie County, North Dakota. Expected per day E/P splitter at Mont Belvieu, Texas. completion is fourth quarter 2015. Completed in March 2014. »» Stateline de-ethanizers – The installation of de-ethanizers at our Stateline I and II natural gas processing facilities capable of producing
4 5 CORPORATE GOVERNANCE VISION ENVIRONMENT, SAFETY To be a pure-play general partner that creates exceptional value for all stakeholders through our ownership in ONEOK Partners by: » Providing management and » targeted approach to sharing information with At ONEOK, we take pride in adhering to the resources, enabling ONEOK As we have grown our business and those who want to know more about us. highest standards of personal, professional Partners to execute its growth expanded our operational footprint strategies that allow ONEOK to »» Knowledge Sharing and Tools – As we and business ethics. grow its dividend. over the last several years, we also have implement the first four initiatives and as work »» Maximizing dividend payout while strengthened our commitment to improve Our actions are founded on trust, honesty and integrity. continues in other areas, we will have increasing maintaining prudent financial ONEOK’s values of ethics, quality, diversity, value and our companywide environmental, safety amounts of information to gather, track, analyze, strength and flexibility. service are crucial to maintaining our ethical culture. and health (ESH) performance. trend and report. »» Attracting, selecting, developing Our Code of Business Conduct and Ethics provides guidance and retaining a diverse and inclusive Our focus remains on our stakeholders and on our Each year, we look at new ways to improve our group of employees to support so we may conduct our business in compliance with all laws mission to operate reliably, safely and environmentally companywide environmental, safety and health strategy execution. and regulations. All employees are required to acknowledge responsibly. performance. Highlighted in this section are a few annually they have read and will comply with our Code of MISSION of the initiatives. Business Conduct and Ethics, Conflict of Interest Policy and In 2014, the Environment, Safety and Health Leadership To provide reliable energy and Committee, composed of ONEOK senior management Insider Trading Policy. energy-related services in a safe and environmentally responsible representatives tasked with providing direction and ENVIRONMENT In 2014, employees received training that covered many points manner to our stakeholders through support of ESH improvement initiatives across the Year after year, our long-standing commitment to in the company’s Code of Business Conduct and Ethics, from our ownership in ONEOK Partners. company, created these five initiatives: employees identifying potential problems and warning signs to being good stewards of the environment is defined by sharing concerns without fear of reprisal. Handling confidential VALUES »» Culture Enhancement – This initiative our corporate environmental practices. We recognize climate change is an important environmental issue and and proprietary company information, discrimination and »» Ethics: Our actions are founded encompasses employee behavior and harassment, and accepting gifts, entertainment and favors on trust, honesty and integrity encourages employees to continue sharing that greenhouse gas (GHG) emissions play a role in were also discussed. through open communications knowledge across all business segments and to minimizing its potential effects on our environment and and adherence to the highest understand what makes each group successful. for future generations. standards of personal, professional How can we think and act differently to improve BOARDS OF DIRECTORS and business ethics. Maintaining accurate GHG emissions records and our performance? complying with all regulatory reporting guidelines are The ONEOK and ONEOK Partners boards of directors play »» Quality: Our commitment to quality drives us to make »» Peer Feedback – This initiative emphasizes central to our continued initiatives. Our environmental an important role in setting company strategy and providing continuous improvements in communication with organizations outside compliance efforts strive to create responsible processes organizational oversight. Each board is made up of a majority our quest for excellence. ONEOK, including competitors, customers and for managing environmental risks. of independent directors and has adopted a code of business »» Diversity: We value diversity, as industry associations. conduct and ethics and corporate governance guidelines. well as the dignity and worth of Environmental compliance requires strict adherence to each employee, and believe that a »» Regulatory Updates – This initiative involves the law. Our goal is environmental excellence, through All ONEOK board positions are for one-year terms, elected diverse and inclusive workforce is monitoring regulatory issues that may affect which we seek to extend beyond compliance, and to annually by shareholders. The Corporate Governance critical to our continued success. our company. operate our businesses to meet the expectations of all Committee conducts an annual performance assessment of »» Value: We are committed to our stakeholders. the ONEOK board to ensure it is operating effectively. All creating value for all stakeholders – »» Stakeholder Outreach – This initiative is directors at ONEOK and ONEOK Partners have proven employees, customers, investors designed to tell our story and create a more leadership, sound judgment, integrity and a commitment to and our communities – through Natural gas storage facility near Edmond, Oklahoma the success of our company. For a full listing of board the optimum development and members, see page 35. utilization of our resources. »» Service: We provide responsive, flexible service to customers, and commit to preserving the environment, providing a safe work environment and improving the quality of life for employees where they live and work. 6 7 45.7 million metric tons of CO2e CO2e of tons metric million 45.7 GREENHOUSE GAS EMISSIONS
In 2010, we began reporting our annual GHG emissions for our GREENHOUSE GAS EMISSIONS (2014)
43.8 million metric tons of CO2e of tons metric million 43.8 facilities which have the potential to emit at or above 25,000 metric 96% The graph to the left represents emissions that would result from the
- Supplied to Customers to Supplied - Supplied to Customers tons of carbon dioxide equivalents (CO2e) per-year, in accordance 96% – complete combustion or oxidation of products supplied to customers. 43.8 million metric tons of CO e with standards set by the Environmental Protection Agency (EPA) 2 These emissions are calculated using the annual volume of each under the Clean Air Act1. fractionated product and multiplying it by an emission factor. Products covered under the rule are ethane, propane, butane, Through this program, we report specific information to the EPA, isobutene and natural gasoline. ONEOK’s 2014 total emissions supplied to customers were 43.8 million metric tons of CO e. including: CO2e 2 Facility-direct emissions are emissions that result from natural gas
»» Emissions resulting from methane leaks, releases and
1.9 million metric tons of CO2e of tons metric million 1.9 combustion from running compressor engines and process heaters,
4% operational processes at our natural gas processing and Emissions Facility-direct - plus additional methane and carbon dioxide emissions from fractionation plants, natural gas and natural gas liquid equipment leaks, venting and other processes common to natural storage facilities, and natural gas compressor stations 4% – Facility-direct Emissions gas systems. ONEOK’s 2014 total facility-direct emissions were
1.9 million metric tons of CO2e
along our natural gas transmission pipelines; and 1.9 million metric tons of CO2e.
Graph 1 Graph »» The results of annual leak surveys at these facilities using CO2e of tons metric million 43.8
thermal-imaging cameras, flame-ionization devices and EMISSIONS SUPPLIED TO CUSTOMERS – BY BUSINESS UNIT
other leak-detection equipment. CO2e of tons metric million 41.6 95% - Natural Gas Liquids Gas Natural - 95% – Natural Gas Liquids Based on threshold levels in 2014, we reported emissions from 41.6 million metric tons of CO2e The graph to the left represents the estimated GHG emissions that 27 facilities totaling approximately 45.7 million metric tons of would result from the combustion or oxidation of the NGL products 1 that ONEOK Partners fractionated and delivered to customers. carbon dioxide equivalents (CO2e) . This subpart of the mandatory Greenhouse Gas Reporting Rule We endeavor to reduce all emissions at our facilities, which can requires ONEOK to multiply the volume of NGL products supplied result from natural gas combustion for certain components of our to customers by an EPA-provided emission factor. Products that are CO e produced by ONEOK Partners and covered under this rule are ethane, operations, equipment leaks and other processes common to 2 propane, butane, iso-butane and natural gasoline. The majority of natural gas systems. the GHG emissions that would result from the combustion or oxidation
from these products supplied to customers are attributable to 2.2 million metric tons of CO2e of tons metric million 2.2 4%
CARBON DISCLOSURE PROJECT Processing and Gathering Gas Natural - ONEOK Partners’ natural gas liquids business segment. 5% – Natural Gas Gathering and Processing 2.2 million metric tons of CO e
In 2014, we participated in the Carbon Disclosure Project (CDP) 2 for the second consecutive year. The CDP is an international 2 Graph organization that works with shareholders and corporations to disclose the carbon emissions of participating corporations.
In 2014, the CDP received carbon data from more than 5,000 FACILITY-DIRECT EMISSIONS – BY BUSINESS UNIT
tons of CO2e of tons
- Natural Gas Gathering Gathering Gas Natural -
companies worldwide. Our CDP score improved significantly in metric million 1.0 Processing and Natural53% Gas Liquids 42% – The graph to the left represents the facility-direct emissions 2014 compared with 2013, and we plan to continue to engage 0.8 million metric tons of CO2e attributable to each of ONEOK Partners’ business segments. in the CDP going forward. Facility-direct emissions include emissions that result from the 53% – Natural Gas Gathering combustion of fuel and methane and carbon dioxide vented to the and Processing
atmosphere. Emission sources that vent methane and carbon dioxide
1.0CO2e of milliontons metricmetric million 1.9
- Natural Gas Liquids Gas Natural - CO2e tonsof tons of COmetric 2e million 0.8 to the atmosphere include leaking components (valves, connectors,
42% open-ended lines, flanges, relief valves and meters), compressors, 1 Carbon Dioxide Equivalent (CO2e) is a metric used to compare the emissions from various CO e acid gas treatment systems, blowdown vent stacks, dehydrator greenhouse gases based on their global-warming potential. It is determined by multiplying 2 the tons of a specific greenhouse gas by its associated global warming potential factor. vents and transmission storage tanks. The main source of facility-
direct GHG emissions is from the combustion of natural gas from
Graph 3 Graph running compressor engines and process heaters. ONEOK Partners’
- Natural Gas Pipelines and Storage and Pipelines Gas Natural - 0.1 million metric tons of CO2e of tons metric million 0.1 natural gas gathering and processing segment produces the most
5% 5% – Natural Gas Pipelines and Storage facility-direct emissions. 0.1 million metric tons of CO2e Natural gas storage facility near Edmond, Oklahoma
8 9 CONSERVATION EFFORTS MB-2 and MB-3 Construction, Mont Belvieu, Texas (NGL fractionation facilities) ONEOK PLAZA Many of our work locations annually are involved in multiple energy saving conservation efforts, some of which are »» Recycled approximately 682 tons highlighted below: of hydrocarbon-impacted soil. $475.61 WAS CONTRIBUTED TO THE Medford, Oklahoma (NGL fractionation facility) ONE TRUST FUND AS A RESULT OF THE LESSER 2014 THE GENERAL RECYCLED PAPER. Osceola, Wisconsin (natural gas compressor station) PRAIRIE CHICKEN »» Recyled water from the cooling towers. The ONE Trust Fund is a voluntary » Switched from mercury vapor to LED lighting and » »» Recycled approximately 5,000 gallons of used oil. charitable organization created to help ONEOK Partners has developed a adopted a section of nearby road where employees our fellow employees in times of management strategy to achieve pick up litter and help keep the area clean. ONEOK personal crisis due to natural disasters, compliance with the Endangered medical emergencies or other hardships. »» Switched from mercury vapor to LED lighting at »» Enhancing a 50-acre U.S. Army Corps of Species Act (ESA) regarding the facility. Engineers recreation area of Widow Moore the Lesser Prairie Chicken. This Creek at Lake Texoma. The project includes the management strategy includes Frazee, Minnesota (natural gas compressor station) restoration of land back to natural vegetation and participation in two conservation contours, improvement of an existing boat ramp plans, Candidate Conservation »» Switched from mercury vapor to LED lighting and and main access road, construction of visitor Agreement with Assurances and planted trees around the facility. parking lots and installation of a cable barrier the Range-Wide Conservation Plan, * fence along the property boundary to protect through the Western Association of 2015 226,647 18,676 ONEOK Plaza, Corporate Headquarters, wildlife habitats. This project is a collaborative POUNDS OF PAPER PLASTIC BOTTLES Fish and Wildlife Agencies. RECYCLED RECYCLED Tulsa, Oklahoma effort between ONEOK, Oklahoma Department The Lesser Prairie Chicken is a of Transportation and U.S. Army Corps of *187,532 pounds of shredded federally listed, threatened species »» Recycles fluorescent lights cans, bottles, paper and Engineers to restore wildlife habitats while paper and 39,115 pounds of general recycled paper. protected under the ESA. The species electronic equipment. providing the local community with an enhanced requires consideration during activity recreational area for public use. »» Replaced all T8 fluorescents with LEDs on planning and completion within multiple floors. its crucial habitat. The estimated ENVIRONMENTAL HIGHLIGHTS occupied range includes portions »» Replaced all sodium lighting in the six level parking of Colorado, Kansas, New Mexico, garage with LED fixtures and 380-watt incandescent »» In 2014, the company created a new short-term Oklahoma and Texas. lighting with 88-watt LEDs on loading dock. incentive compensation metric for all employees that measures our environmental performance 10,440 247 ALUMINUM CANS POUNDS OF Both conservation plans set forth »» Saved 1,750 gallons of water per day by replacing 10 by tracking releases that must be reported to RECYCLED LIGHT BULBS specific conservation measures and water-cooled ice makers with regulatory agencies. While the company has been RECYCLED mitigation requirements necessary to air-cooled ice makers. measuring the number of agency-reportable achieve protection under the authority spills and releases since 2008, the Agency ONEOK Mont Belvieu Storage, Mont Belvieu, Texas (NGL of the specific conservation plan. Reportable Environmental Event Rate (AREER) storage facility) is a company-specific refined subset of that ONE-TIME PICK UP »» Recycled approximately 582 tons of concrete. measure. AREER is defined as the total number IN MEDFORD of releases and excess emission events that MB-1, Mont Belvieu, Texas (NGL fractionation facility) trigger a federal, state or local environmental- reporting requirement (with some exceptions »» Recycled caustic solution generated from the to account for events outside our control, removal and treatment of sulfur compounds in planned maintenance and disparity in reporting butane and natural gasoline. The spent caustic requirements across our operations), divided by is shipped to a third party who uses the sodium the applicable number of capacity units (miles hydroxide and sulfur in the spent caustic as a raw 26,617 of pipelines, storage capacity, NGL fractionation material in their process. POUNDS OF PAPER capacity and natural gas processing capacity). RECYCLED
10 11 HEALTH AND SAFETY
INTERSTATE NATURAL GAS ASSOCIATION OF AMERICA SAFETY SURVEY
As part of ONEOK’s ongoing commitment to pursue a zero-incident culture, the company participated in the Interstate Natural Gas Association of America (INGAA) Safety Culture Survey in 2014.
While the survey was organized by INGAA, of which our natural gas pipelines (NGP) segment is a member, we chose to take this opportunity to survey our entire operations group to see how we compare with other INGAA member companies and also to learn more about our own safety culture from the perspective of our operations employees.
The survey was designed to gain insight into our industry’s safety culture by surveying employee attitudes and opinions at our company and 17 of our peer companies.
More than 1,200 of our employees participated in the survey – a more than 90 percent participation rate. Because the NGP segment is an INGAA member, only answers from NPG employees were included in the INGAA industrywide results.
Survey Results
In the NGP segment, 301 employees participated in the survey. The segment had an overall safety index score of 74 percent, which compared favorably with the combined total INGAA industry average safety index score of 73 percent. Survey participation among natural gas pipelines operations employees was 94 percent, compared with the INGAA average response rate of 79 percent.
Survey results show the partnership’s total safety index scores compare favorably with the INGAA industry averages. The information compared the more complex and widely varying types of ONEOK Partners’ operations (natural gas, natural gas liquids, refined products, natural gas gathering, processing, treating, storage and fractionation) with the INGAA interstate natural gas pipeline average scores.
We received scores of more than 90 percent positive in multiple categories, including:
»» Teaching safety procedures to new crew members;
»» My co-workers help each other; and
»» Equipment needed to do a job safely is provided.
ONEOK Partners’ MB-2 fractionator near Mont Belvieu, Texas
12 13 ONEOK Partners’ organizational commitment to asset CONTRACTOR SAFETY STOMP is a recording tool designed to track injuries, While the obvious purpose of a contractor safety integrity is evident from the 89 percent positive score accidents or loss and was developed to better facilitate program is to reduce on-the-job injuries and illnesses for the category: At ONEOK, we are committed to pursuing a zero- contractor safety and compliance. to the greatest extent possible, the interactions incident culture by continuously working towards developed through these programs also may result in »» The organization is committed to pipeline As such, STOMP tracks contractor and venture ESH mitigating risk and eliminating incidents that may collateral benefits including improved communication, integrity and safety. performance to: bring harm to our employees, contractors, the public documentation and cost savings. and the environment. We expect and require our Other categories that scored in the high 80 percent »» Assist in better contractor selection and contractors to maintain the same high standards we In 2014, STOMP tracked and recorded 849 incidents* positive range included: retention; ask of our employees. that identified contractor ESH performances, 6.5 million »» Employees use safety equipment and »» Improve incident communication to all man hours and 12.3 million miles driven. Our contractor In 2012, the ESH Management System was procedures for all the jobs they do; parties (ONEOK project execution teams and Total Recordable Incident Rate (TRIR) decreased to implemented and now serves as the standard construction contractors); and .49 in 2014 compared with a 2013 rate of .77 – a »» The organization discussed errors and mistakes approach for managing ESH risks. 36 percent improvement. and near misses in an attempt to learn from »» Evaluate incident trends and risks to assets and Because we use third-party contractors to assist in them; and people, allowing us to coach and partner with The statistical data from this tool will enhance current the construction, operation and maintenance of our contractors to reduce future incidents (proactive/ and future contractor selection and also allows us »» Employees look out for the safety of fellow facilities and assets, Contractor Management is one leading indicator) and share lessons learned. to track, year over year, the safety performances of crew members. of the 10 elements of the framework. our contractors. We believe an effective contractor safety program Contractors can impact our performance and *Incidents are defined as good catches, near misses, enhances projects by assisting contractors with Action Plan reputation; therefore, they are required to provide first aids and accidents. systematically identifying and evaluating anticipated services that comply with all applicable laws and The survey results reflect positively on our efforts to hazards and establishing controls in advance of meet ONEOK’s expectations. apply knowledge and continually looking for ways actual work. to improve our safety performance. The results also As part of the management system, we established identified areas we can improve upon, which will contractor qualification, selection and retention criteria enhance our overall safety performance. designed to attract the most qualified companies. Each company we contract with is responsible for To effectively address the improvement areas, ESH providing personnel who are appropriately screened, managers are evaluating the survey data and will present trained, qualified and are able to perform specified recommendations for improvements to our procedures, duties related to all ESH policies and procedures. Once processes and culture in 2015. selected, they are monitored periodically to ensure they are in compliance with our ESH expectations.
In 2014, the ONEOK Construction Projects Team implemented a new tool, Safety Tracking for ONEOK Major Projects (STOMP), designed to capture and monitor contractors’ ESH performance.
Construction at the Lonesome Creek natural gas processing plant in North Dakota
14 15 ASSET MANAGEMENT
It is always our goal to ensure we so that facility integrity is considered during all stages of GEOGRAPHICAL INFORMATION MILES OF PIPELINE
a project’s life cycle. This includes working with project SYSTEM / MAPPING miles 18,700
- Natural Gas Gathering Gathering Gas Natural -
operate our assets safely, reliably and Approximately Processing and managers and engineers during design and construction 52% environmentally responsibly. and with operations following start-up. The Geographical Information System (GIS) group 52% – Natural Gas Gathering and Processing oversees and supports the asset data software Approximately 18,700 miles Asset integrity is the ability of an asset to perform its applications, programs and databases. This required function effectively and efficiently while also PIPELINE INTEGRITY
department serves a large internal customer base 30% – Natural Gas Liquids protecting our employees, facilities and the environment. 36,000 ApproximatelyApproximately pipeline: of miles Total The pipeline Integrity Management Program has been including business development, compliance,
We maintain mature programs that guide trained staff in 11,000 miles
pipeline and facility integrity, corrosion control, APPROXIMATELY miles 11,000
- Natural Gas Gas Natural - developed to meet or exceed the state and federal Approximately Liquids the completion of these activities, and we continue to 31% regulatory requirements for pipeline safety and is further engineering, operations and right of way. enhance and improve these programs and our internal strengthened by participation in industry-level program capabilities. The data collected, maintained and reported by the TOTAL MILES improvement initiatives. GIS group is foundational to some of the core activities While many of our assets and activities are regulated by This program provides guidance for identification of high of other support groups and operation personnel.
local, state and federal agencies. Our activities are not consequence areas such as: 4 Graph limited to the requirements of applicable regulations. We GIS personnel facilitates and coordinates implementation 18% – Natural Gas Pipelines base our actions on the detailed analysis of threat, threat Approximately 6,700 miles
»» Threats specific to individual pipeline segments; teams across various business units to manage the
management and consequence, and our continued goal transition of data, implement new tools and systems, miles 6,700
- Natural Gas Gas Natural - Pipelines Approximately Approximately Pipelines is to have our processes exceed the expectations set by »» Threat prevention and mitigation activities, and integrate GIS in new work processes. 19% state and federal regulations. selection of appropriate inspection methods; and
We recently completed a staff reorganization that »» Scheduling of assessments; and SAFETY AND HEALTH allows dedicated employees to provide integrity- HIGHLIGHTS AND AWARDS »» The processes for the integration and evaluation management services to all business units. The of integrity-related data. »» ONEOK Partners operations employees This award is presented to companies intended results include: participated in the Interstate Natural Gas achieving a 25 percent or greater reduction in Metrics designed to aid in the evaluation of program »» More consistently administered and Association of America (INGAA) Safety total OSHA-reportable injury/illness incident performance are evaluated and used to make effective programs; Culture Survey. The survey was designed to rates as compared to the average achieved for improvements to the program and processes. gain insight into our industry’s safety culture by the three previous years. Companies also must »» More effective utilization of resources and surveying employee attitudes and opinions not have an OSHA-reportable incident during improved personnel development; and UNDERGROUND STORAGE INTEGRITY at our company and 17 of our peer companies. that three-year time period. More than 1,200 ONEOK Partners employees »» Better prioritization and scheduling of activities The Underground Storage Safety Management participated in the survey – a more than across the expanded scope of responsibility. Program guides the engineering and operations staff 90 percent participation rate. in the inspection, maintenance and remediation of FACILITY INTEGRITY storage assets. »» In 2014, we received the Gas Processor Association (GPA) Chairman’s Award for Our Risk-Based Inspection program is a data-intensive Reservoirs, mined salt caverns and mined rock caverns Safety Improvement. This award recognizes engineering analysis using information from design, are used to store natural gas, natural gas liquids and companies for improving their safety construction, operation and inspection processes to certain refined products within a regulatory and industry performances and is determined by a company’s ensure our aboveground fixed equipment appropriate framework. This is done to protect the ability to demonstrate continuous improvement is appropriately maintained, its current condition is community, preserve the product inventory and maintain by reducing its number of Occupational Safety known, and the equipment is operated within safe limits. and develop storage assets. and Health Administration (OSHA)-reportable injuries and illnesses. We’ve made continual improvements to our existing This specialized, technical field depends heavily on
program since 2009, including developing an internal industry best practices, experienced practitioners and group that has formalized the program and expanded it rigorous documentation and record keeping.
16 17 SAFETY STATISTICS ENVIRONMENTAL STATISTICS 2009 2010 2011 2012 2013 2014 2009 2010 2011 2012 2013 2014
Number of Employee Recordable Injuries2 26 10 15 15 21 15 Supplemental Environmental Projects9 $ 112,312 $ 1,500 $ 33,125 $ 3,188 $ 0 $ 15,332
Number of Employee Recordable Illnesses3 6 8 3 2 3 2 Environmental Penalties Paid $ 116,628 $ 500 $ 5,100 $ 1,062 $ 47,200 $69,611
Total Injury Rate 1.65 0.60 0.89 0.84 1.10 0.73 Number of Agency Reportable Events10 157 114 82 44 71 174
Total Illness Rate 0.38 0.48 0.18 0.11 0.16 0.10 Agency Reportable Environmental Event Rate (AREER)11 – – – – – 1.01 Number of DART Incidents4 12 9 5 4 10 5
DART Incident Rate 0.76 0.54 0.3 0.22 0.52 0.24
Employee Fatalities 0 0 0 0 0 0 GREENHOUSE GAS REPORTING 5 Total Recordable Incident Rate 2.03 1.08 1.07 0.95 1.26 0.83 9 10 CO2e Reported According to Greenhouse Gas Reporting Rule (million metric tons CO2e) 2011 2012 2013 2014
6 Number of Preventable Vehicle Incidents 33 33 23 27 23 41 12 Total CO2e Reported 51.4 52.9 46.5 45.7 7 2.16 2.10 1.44 1.26 1.11 Preventable Vehicle Incident Rate 1.72 Supplied to Customers13 50.0 51.4 44.8 43.8
38 44 36 42 37 Number of Vehicle Incidents 53 ONEOK Direct Emissions14 1.4 1.5 1.7 1.9
Vehicle Incident Frequency Rate8 2.48 2.81 2.25 1.96 1.78 2.22
Pipeline Hits 32 45 57 54 44 68
2 Total number of work-related deaths and those work-related injuries that result 5 Total OSHA-recordable injuries and illnesses multiplied by 200,000 and 9 An environmentally beneficial project undertaken voluntarily in exchange gas emissions using internally determined criteria. For more information on in one or more of the following: loss of consciousness, medically prescribed divided by total employee work hours. for mitigation of a portion of a penalty agreed to in settlement of issues of the Greenhouse Gas Reporting Rule, visit www.epa.gov. Facilities that emit restriction of work or motion, transfer to another job, requirement of medical noncompliance or alleged noncompliance. 25,000 metric tons or more per year of GHGs are required to submit annual 6 A preventable incident is one in which the driver failed to do everything treatment beyond first-aid and away-from-work cases as defined by the reports to EPA. Prior to this rule, which was released in 2009, we voluntarily reasonable to avoid the incident and could include: backing, hitting 10 Total number of unauthorized or unplanned releases of materials (spills, releases Occupational Safety and Health Administration (OSHA). reported our annual GHG emissions using internally determined criteria. For a fixed object, running into a vehicle ahead, striking a pedestrian, or excess emissions) that require an agency notification or the notification of more information on the Greenhouse Gas Reporting Rule, visit www.epa.gov. 3 Total number of work-related illnesses (e.g., carpal tunnel syndrome, hearing misjudging available clearance, not driving at a speed consistent with any incident to any agency (e.g., Railroad Commission of Texas, Oklahoma standard threshold shifts, chemical exposure, etc.) that result in one or more of the existing conditions of the road, weather, traffic or sight distance. Corporation Commission, Kansas Corporation Commission, Department of 13 Emissions reported according to Subpart NN – Suppliers of Natural Gas & the following: loss of consciousness, medically prescribed restriction of work or Transportation, OSHA, Environmental Protection Agency (EPA), etc.). Natural Gas Liquids, part of the Mandatory Greenhouse Gas Reporting Rule. 7 Preventable Vehicle Incident Rate (PVIR) is the preventable vehicle motion, transfer to another job, requirement of medical treatment beyond first Suppliers of certain products that would result in GHG emissions if released, incidents per 1,000,000 miles driven. 11 Agency Reportable Environmental Event Rate (AREER) is defined as the total aid and away-from-work cases as defined by OSHA. combusted or oxidized are required to report under this rule. This calculation number of releases and excess emission events that trigger a federal, state or 8 Vehicle Incident Frequency Rate (VIFR) is the total vehicle incidents includes emission equivalents of natural gas liquids fractionated. 4 Days away, restricted or transferred incidents (DART) – Total number of lost local environmental-reporting requirement (with some exceptions to account multiplied by 1,000,000 and divided by total miles driven. workday injuries and illnesses as defined by OSHA. A lost workday is one in for events outside our control, planned maintenance and disparity in reporting 14 Emissions reported according to Subpart C, Subpart PP and Subpart W – which (1) the employee is prevented from returning to work, (2) the employee requirements across our operations), divided by the applicable number of General Stationary Fuel Combustion Sources, Supplies of Carbon Dioxide, is assigned to another job on a temporary basis, (3) the employee works less capacity units (miles of pipelines, storage capacity, NGL fractionation capacity and Petroleum and Natural Gas Systems, part of the Mandatory Greenhouse than full time or (4) the employee is not able to perform all of the job duties. and natural gas processing capacity). Gas Reporting Rule. Under Subpart C, direct emitting sources are stationary fuel combustion sources including equipment or machinery that combusts 12 All emissions reported according to the EPA’s Mandatory Greenhouse Gas fuel. Subpart PP requires facilities that capture and inject CO underground Reporting Rule. Suppliers of certain products that would result in greenhouse 2 for geologic sequestration of any purpose other than geologic sequestration gas (GHG) emissions if released, combusted or oxidized (including emission to calculate volume captured. Subpart W, a rule applied in 2011, requires us equivalents of natural gas liquids fractionated); direct emitting source categories; to report methane and CO emissions from equipment leaks, venting and and facilities that inject CO underground for geologic sequestration or any 2 2 other processes common to natural gas systems. Facilities that emit 25,000 purpose other than geologic sequestration, are required to report under the metric tons or more per year of GHGs under Subparts C and W combined Greenhouse Gas Reporting Rule. Facilities that emit 25,000 metric tons or more are required to report under these rules. In 2014, ONEOK reported emissions per year of GHGs are required to submit annual reports to EPA. Prior to this rule, from 27 facilities whose direct emissions were over the threshold. which was released in 2009, we voluntarily reported our annual greenhouse
18 19 GOVERNMENT
Right-of-way requests in these areas are not limited to companies in the energy industry. Utility and public service departments, among others, also may require Our government relations team works closely with access to fulfill infrastructure needs. The resulting fatigue from these numerous requests, and/or poor state and federal legislators on key issues that affect land reclamation following a project, may negatively our ability to operate. impact a landowner’s desire to negotiate an easement and result in shared concerns among landowners, In 2014, we monitored legislation on a number of key issues that could local officials, regulators and/or state legislators. impact our business, including natural gas flaring, pipeline safety, These concerns may lead to more stringent permitting permitting and seismology, as well as the following issues: processes at the county, city and state levels, as well as one-size-fits-all legislation that is contrary to the LANDOWNER NEGOTIATIONS desires of both landowners and companies.
Relationships with landowners play a critical role in every infrastructure For these reasons, among many others, we project. Positive landowner relations are key to the successful and continuously work to build and maintain positive on-time completion of projects. relationships with landowners and legislators in the areas where we operate to ensure the timely and At the start of a project, we must secure right-of-way access for cost-effective completion of projects. projects like pipeline expansions or construction of processing plants or compressor stations. Securing property rights for survey and construction involves negotiations between the landowner and our COMMON-CARRIER RESOLUTION right-of-way team. In 2012, common-carrier pipeline status was brought To ensure the acquisition process runs smoothly, our government into question in Texas following a Texas Supreme Court relations team begins its work in the early stages of the project to ruling that created uncertainty with respect to eminent communicate with legislators about the scope, timeline and impact domain rights. Following a failed legislative attempt to of each project on their communities. Additionally, our right-of-way resolve the issue in 2013, the Railroad Commission of agents communicate with our landowners in close proximity to the Texas proposed changes to its permitting process that project. This outreach is conducted by our employees, not contracted would address the uncertainty and eliminate the need vendors, to help landowners better understand the entire construction for legislation. process and have a direct contact for questions or concerns that may In 2014, the Railroad Commission of Texas’ stricter arise throughout the project. In addition to individual outreach efforts, rule-making on the classification of the T-4 permit the government relations team attends public events like hearings, application process was adopted unanimously and county commission or city council meetings and legislative gatherings now requires if a pipeline operator must identify itself to educate communities throughout the process. as a common carrier, natural gas utility or private line We make every effort to build and maintain positive relationships in operator when applying for a new permit. This rule- the communities where we operate; however, in some areas like the making took effect on March 1, 2015, providing much Williston Basin in North Dakota, rapid development in the shale play needed clarity with an industry-appropriate resolution. has resulted in landowner fatigue due to overwhelming competition We expect there will be additional legislative filings among companies vying for access to land. associated with this issue, and we will monitor all proposed legislation as it arises.
Natural gas storage facility near Edmond, Oklahoma
20 21 INDUSTRY ASSOCIATIONS PAC CONTRIBUTIONS TO CANDIDATES FOR Industry associations promote collaboration between companies within an KEY FEDERAL 2014 ELECTION CYCLE industry and represent industry interests in the legislative and regulatory INDUSTRY arenas. We maintain memberships in numerous state and federal industry ASSOCIATIONS associations and are represented on industry-association committees in 27% – Texas all areas of interest to our company, including environmental, safety and health, public relations, advocacy and special interests. In 2014, ONEOK paid dues of Oklahoma – 31% $975,603.27 to 20 trade and These associations encourage companies to develop a unified point of industry associations and state view on industry-related issues, which are presented to legislative and chambers of commerce, including: Oklahoma $ 25,300 regulatory agencies on behalf of their members. Often, this approach STATE 20% – Kansas Texas $ 21,500 saves time and money for companies like ONEOK and is more impactful »» American Gas Association; when affecting change than a single company acting alone. Kansas $ 16,300 »» American Petroleum Institute; Wyoming – 6% North Dakota $ 9,650 The government relations team engages actively with the legislative and Montana – 4% »» Association of Oil Pipelines; 12% – North Dakota regulatory committees of these industry associations to provide input Montana $ 3,400 on behalf of ONEOK on rules or policies presented to different state and »» Gas Processors Association; Wyoming $ 4,900 federal agencies. In 2014, some of these issues included natural gas flaring, extension of the Oklahoma gross production tax in Oklahoma and »» Interstate Natural Gas TOTAL STATE CONTRIBUTIONS: $81,050 property tax classification in Kansas. Association of America; and
We will continue to participate in industry associations and give input on »» National Association of key issues that may impact our business. Publicly Traded Partnerships. PAC CONTRIBUTIONS TO CANDIDATES FOR In addition to these national industry POLITICAL ADVOCACY AND CONTRIBUTIONS organizations, we also are members 2014 ELECTION CYCLE of many state industry organizations We actively participate in the political process through the lobbying efforts in the areas where we operate. of our government relations department, involvement in multiple business 25% – Oklahoma Other States – 27% and industry trade organizations, and through the ONEOK Employee Political Action Committee (ONEOK PAC). The ONEOK PAC contributes financially to candidates who are supportive of the energy industry and our business in the states where we operate, regardless of political party. FEDERAL Oklahoma $ 9,000 In 2014, ONEOK employees and members of the ONEOK Board of 14% – Texas Texas $ 5,000 Directors contributed more than $117,750 to candidates for political office Kansas $ 8,700 through the ONEOK PAC. We also paid $325,862 to state and federal North Dakota – 5% contract lobbyists. North Dakota $ 2,000 Montana – 5% 24% – Kansas Montana $ 2,000
Other States $ 10,000
TOTAL FEDERAL CONTRIBUTIONS: $36,700
TOTAL CONTRIBUTIONS TO STATE AND FEDERAL CANDIDATES
22 23 E-WASTE RECYCLING SECURITYSENSE INFORMATION Since 2009, we’ve partnered with Asset In 2014, our voluntary cybersecurity awareness LifeCycle, LLC, a certified* electronic program, SecuritySense, experienced continued waste (e-waste) recycler headquartered in success in increasing awareness about all aspects Topeka, Kansas, to recycle approximately of information security. 321,000 pounds of used computer Central to the SecuritySense program are monthly In 2014, the issue of cybersecurity »» Develop executable action plans to ensure equipment. Asset LifeCycle collects used online training courses that take each employee, moved into headlines with high-profile resiliency and sustainability of critical data computers, monitors, keyboards, copiers on average, three to five minutes to complete.The and assets. and other related electronic equipment targets falling prey to domestic and courses cover a variety of security-related topics like from our office locations and repurposes Nearly 100 company leaders participated in the training, access control, information classification and use of international attacks. them for continued use or recycles and we continue to develop and update action plans to the Internet at work. unusable equipment. To minimize the risk of such attacks, we continue to account for technology-related disruptions. We expect focus our cybersecurity efforts on three key areas – these efforts to continue in 2015, which will enhance our In 2014, SecuritySense boasted a year-end employee people, processes and technology – and improve all business continuity and disaster recovery efforts. participation percentage of 89 percent, due in part 60,780 aspects of data security. 58,296 to its successful and award-winning “12 Days of 53,101 SecuritySense” promotion held in late December. In 2014, we focused on employee awareness and PHYSICAL SECURITY UPGRADES 49,820 The promotion encouraged employees to complete physical security, developing unique solutions to engage Physical security is a critical element in protecting both 41,366 all 12 SecuritySense trainings for the year. Employees and educate our employees and protect our assets. our company information and employees. In 2014, who did so were entered in 12 daily drawings. The we began implementing companywide upgrades promotion resulted in the completion of more than BUSINESS CONTINUITY EXERCISE to enhance the physical security of our assets and 2,400 courses, which totaled approximately 160 hours introduce consistency across all access-control systems. of training. Traditional business continuity efforts have focused Some of these upgrades included: on the recovery of products and services following Our employees are our greatest assets in preventing natural disasters like floods, tornadoes or earthquakes; »» Enhanced employee badge readers; cyberattacks, so we will continue to educate them however, today, manmade attacks like data breaches about potential threats and communicate best and cyberattacks present equally devastating threats to »» Long-range vehicle parking tags at practices to mitigate risk. our company’s infrastructure. ONEOK Plaza; TOTAL E-WASTE RECYCLE WEIGHTS To minimize the financial and operational impacts of »» New employee identification badge BY YEAR COMPANYWIDE disaster-related disruptions, in 2014, our information technology; and Weight in Pounds SECURITYSENSE security, business continuity and disaster recovery »» Additional video cameras for asset monitoring. BY THE NUMBERS teams worked jointly to develop and implement a *Asset LifeCycle is ISO 14001:2004 certified, an internationally accepted specification for environmental tabletop exercise that integrated companywide business As these upgrades are completed, our asset-control 1,934 management systems created by the International 22,575 89% continuity efforts. systems will operate on an enterprisewide system, Organization for Standardization to help organizations providing increased efficiency, security and consistency minimize how their operations affect the environment and The exercise mimicked a nation-state cyberattack, comply with related laws, regulations and requirements. 75% 1,250 to our physical security efforts. 15,577 where hackers target an employee using information Asset LifeCycle also is Responsible Recycling (R2) certified, a certification program for electronic recyclers from his/her social media channels to gain access to In 2014, physical security upgrades were started developed by equipment manufacturers and the EPA to critical company systems. The goal of the exercise and/or completed at several key facilities, including set a standard for performance related to environmental, was to: ONEOK Plaza in Tulsa, Oklahoma; Mont Belvieu, Texas; health, safety and security aspects of electronics recycling. and Hutchinson and Bushton, Kansas. We will continue »» Increase awareness about potential to roll out these upgrades in 2015 and invest in the technological disruptions; technology necessary to protect our assets.
»» Assess our company’s preparedness if TOTAL NUMBER EMPLOYEES TOTAL NUMBER OF compromised by a cyberattack; and OF COURSES COMPLETING AT TRAINING HOURS COMPLETED LEAST ONE COMPLETED SECURITYSENSE TRAINING 24 25 »» A $1 million pledge to the McKenzie County ONEOK FOUNDATION AND COMMUNITY Healthcare System toward the construction CORPORATE CONTRIBUTIONS
of a new hospital in Watford City, North 26% Dakota. These funds will be used to build $5,405,363 - Area Focus by Giving Total 2014 2014 TOTAL GIVING BY FOCUS AREA: $5,405,363
a consolidated medical campus to improve Education -
Human Services Human 21% efficiencies and ensure state of the art patient Education
26% – and Health - We are committed to being active »» $2.7 million from corporate contributions to care, which will include: clinic/outpatient support local nonprofit organizations; and services, hospital, long-term nursing home members of the communities where we 21% – Health and care, assisted living and wellness center Human Services operate. Investing in the areas where we »» 2,900 volunteer hours from employees, worth services. Building this new medical facility
a value of approximately $66,000 (based on 1% have operations and where our employees will improve quality of care to the community, FOCUS Other - the current volunteer-hour value of $22.55). 1% – Other live and work is not only the right thing to including current and future ONEOK AREA employees. 12% – Arts and Culture
do – it’s smart business. 12%
NOTABLE CONTRIBUTIONS IN 2014:
Improvement 30% Note: Actual payment of these grants may be made Culture and Arts - By contributing financially and through volunteer work, »» A $1,450,000 pledge to Langston University over multiple years. Community - we help to build stronger communities and create a Community 10% – Civic in Langston, Oklahoma, to support university Improvement – 30% 10%
better environment for our employees, customers and PARTICIPATION IN THE NORTH DAKOTA Civic - athletics and academics, including an endowed the general public. We accomplish this in a number of PETROLEUM COUNCIL COMMUNITY professorship in accounting and endowed ways, including grants from the ONEOK Foundation, OUTREACH COMMITTEE accounting scholarships. The professorship and corporate contributions to nonprofit organizations and scholarships will help enhance the accounting employee volunteer efforts. In addition to financial contributions, our
program and improve the quality of instruction, community investments group participates in
$568,763
Retiree Contributions Retiree 2014 UNITED WAY CAMPAIGN 50%
Our community investments in 2014 included: creating a greater pipeline of highly qualified the North Dakota Petroleum Council’s (NDPC) Total Campaign Contributions: $1,137,526 Contributions: Campaign Total accounting majors. Employee/Director/ - Community Outreach Committee. TOTAL CAMPAIGN CONTRIBUTIONS: $1,137,526 »» $2.8 million in contributions from the ONEOK Foundation; This committee is composed of energy companies 50% – Employee / Director / that have operations throughout the Williston Retiree Contributions Basin and was created to maximize the positive, $568,763 ONEOK employees volunteer at Habitat for Humanity. collective impact we can have as an industry in the communities where we operate. In 2014, we collaborated on a food and toy drive, coat drive, and UNITED
blood drive and participated in “Pick Up the Patch” WAY
$97,798
Match Directors/Retirees Match
9% $470,965
ONEOK/ONEOK Partners ONEOK/ONEOK (cleaning up the local towns) with other energy 41%
Company Match 9% – Company -
companies in the area. Match Company - Directors/Retirees $97,798 The mission of the NDPC Community Outreach Company Committee is to engage with stakeholders, including Match ONEOK / ONEOK Partners – 41% communities, to provide industry information and maintain continuous dialogue. The committee is aligned in maximizing local benefits (including employment, purchases of goods and services), education and encouraging employee volunteerism.
Being a part of this committee allows our contributions and volunteers to have a maximum impact on the communities within our operating footprint.
26 27 OUR EMPLOYEES BY
All statistics are as of March 2015
The continuous hard work and inclusion strategy and launch the reconstituted PERCENTAGE OF WOMEN AND MINORITIES Women Minorities dedication of ONEOK’s talented ONEOK Diversity and Inclusion Council, which is charged with developing, recommending and monitoring workforce is critical to our ongoing 21% 21% diversity and inclusion goals and tactics. 20% success and long-term sustainability. Our efforts to promote diversity and inclusion were 17% 16% We have more than 2,000 employees companywide, recognized both locally and nationally. The Tulsa with approximately 900 located in our corporate Regional Chamber’s diversity business council named 11% headquarters in Tulsa, Oklahoma. ONEOK as having a Top Inclusive Workplace Culture. 10% Additionally, we received an improved score in the While we experienced many changes in 2014, one thing Human Rights Campaign’s Corporate Equality Index, 5% remained the same – the focus on cultivating a culture which awarded ONEOK a score of 70/100 – up from rooted in our core values.
our previous score of 30/100. As we look to the future, we will continue our internal 47% A CULTURE OF INCLUSION OFFICERS MANAGEMENT* NON-MANAGEMENT TOTAL WORKFORCE awareness and education campaign and implement
ONEOK is committed to advancing a culture of inclusion, additional training opportunities for employees in 2015. 37%
fairness and respect, where everyone is valued and all We also will continue to engage in partnerships that 63% – Field 53% – Exempt voices are heard. Diversity is one of our core values promote diversity and inclusion within the communities Field and a principle of increasing importance as we look to where our employees live and work.
the future. 63%
We believe it’s imperative to develop our employees’ A CULTURE OF DEVELOPMENT JOB 53%
careers, celebrate their diversity and create a safe, EXEMPTION Exempt Providing our employees with the resources and TYPE
inclusive and engaging environment for our workforce. STATUS development they need to learn and grow will help us Non-Field In 2014, we renewed our focus on this important topic build a stronger organization, workforce and culture. when we launched our Diversity and Inclusion Strategy. With a significant number of our employees eligible to
We know that including, not excluding, diverse thoughts
Field retire in the next 10 years, we know we must develop 25%
and opinions is key to our continued success. As part 37% – Non-Field 47% – Non-Exempt Non-Exempt the next generation of leadership while capturing the 21% of our commitment to develop inclusive practices,
institutional knowledge of our current leaders. 22%
we created and filled a new position – a diversity and Exempt 21% – 35-44 years
inclusion coordinator – to spearhead our diversity and 24% ONEOK employees volunteer at Day of Caring. 26-34 years – 24%
45-54 years AGE OF 22% – Age WORKFORCE
25 years or younger – 8%
8%
55 years or older or years 55
25% – 55 years or older years 45-54 35-44 years 35-44 Minority and veteran status are self-reported by employees.
28 * Does not include officers. years 26-34 29 25 years or younger or years 25 That’s why in 2014 we designed and launched DIVERSITY AND INCLUSION a comprehensive Leadership Development COUNCIL MEMBERS Strategy to create and foster a high-performing, EMPLOYEES diverse, learning organization that is collaborative, »» Terry Spencer (chair), president and CEO, accountable and innovative. Leaders at every level Tulsa, Oklahoma of the company – from the CEO to team leads – »» Scott Schingen (co-chair), vice president, are participating in the strategy, which aims to natural gas liquids fractionation and strengthen our competitive advantage by improving storage, Tulsa, Oklahoma interaction and communication among employees. »» Olajumoke “Jumoke” Akingbola, Our Leadership Development Strategy includes reservoir engineer, Tulsa, Oklahoma multiple rounds of in-person training, comprehensive MONTANA evaluations and activities to equip leaders with the »» Gina Butler, senior engineer, NORTH DAKOTA tools to be more effective as they progress through Sage Creek, Wyoming MINNESOTA the company. »» Mustafa Abdullah Umar Danquah, The strategy was created to promote a consistent supervisor, plant operations, WISCONSIN language among leaders throughout the company, Mont Belvieu, Texas build a foundation for future development and help WYOMING forge a culture within our workforce that focuses on »» Rusty Galliton, supervisor, maintenance, Medford, Oklahoma the same goals and ideals. IOWA NEBRASKA Through education, training and communication, »» Michael Hairston, business systems ONEOK hopes to accelerate the following leadership analyst, Tulsa, Oklahoma ILLINOIS competencies in current and future leaders: INDIANA »» Mario Jimenez, supervisor, instrumentation »» Values and integrity; and controls, Ada, Minnesota KANSAS
»» Teamwork; »» Oyetunde Oyewo, supervisor, engineering – large projects group, Mont Belvieu, Texas KENTUCKY »» Focus and initiative; »» Victoria Perry, director, human resources OKLAHOMA »» Development of people; and services, Tulsa, Oklahoma TENNESSEE NEW MEXICO »» Courage. The council, in conjunction with Justice Waidner Smith, diversity and inclusion The Leadership Development Strategy works hand coordinator, will provide periodic updates to in hand with our diversity and inclusion efforts. our executive leadership team. The council Helping our leaders recognize the importance of also will provide insights on how diversity being a more inclusive company ultimately will help and inclusion can improve ONEOK’s TEXAS us attract, select, develop and retain the employees organizational performance, drive overall we need now and in the future. business results and ensure we achieve Through our efforts to raise awareness about the diversity-related goals. importance of diversity and inclusion and provide valuable training and resources to develop our leaders, we are making strides as we seek to TOTAL EMPLOYEE WORKFORCE: 2,297 cultivate a culture that offers the same opportunities (as of March 2015) to contribute, grow and succeed for all employees.
30 31 FINANCIAL
CONSOLIDATED FINANCIAL INFORMATION* (millions of dollars except for dividends paid per share and distributions declared per unit)
2012 2013 2014
Net Margin $ 1,643.8 $ 1,649.7 $ 2,106.5
Operating Income $ 953.5 $ 880.6 $ 1,143.6
Net Income Attributable to ONEOK, Inc. $ 360.6 $ 266.5 $ 314.1
Total Assets $ 15,855.3 $ 17,741.5 $ 15,304.6
Capital Expenditures* $ 1,866.2 $ 2,256.6 $ 1,779.2
ONEOK, Inc. Dividends Declared Per Share*† $ 1.325 $ 1.52 $ 2.33
ONEOK, Inc. Market Price Range* High $ 49.39 $ 62.18 $ 70.98 Low $ 39.49 $ 40.00 $ 44.30 Year-end $ 42.75 $ 62.18 $ 49.79
ONEOK Partners Distributions Declared $ 2.69 $ 2.89 $ 3.07 Per Limited Partner Unit*
ONEOK Partners Market Price Range* High $ 61.23 $ 60.59 $ 59.43 Low $ 51.16 $ 47.10 $ 38.23 Year-end $ 53.99 $ 52.65 $ 39.63
* Split adjusted † Dividends declared are paid in the following quarter
An employee at ONEOK Partner Canadian Valley natural gas processing plant in western Oklahoma
32 33 ECONOMIC BOARD OF
ONEOK’S 2014 TAX PAYMENTS ONEOK, INC. ONEOK PARTNERS Property Taxes $ 59,719,378.87 JAMES C. DAY JULIE H. EDWARDS Retired Chairman, Noble Corporation Former Chief Financial Officer, Southern Union Company; Employer Federal Insurance Contribution Act (FICA) Taxes $ 15,162,216 Sugar Land, Texas Former Chief Financial Officer, Frontier Oil Corporation Houston, Texas JULIE H. EDWARDS ONEOK’S 2014 PAYROLL Former Chief Financial Officer, Southern Union Company; JOHN W. GIBSON Former Chief Financial Officer, Frontier Oil Corporation Chairman of the Board and Retired Chief Executive Officer, Oklahoma $ 206,155,780.41 Colorado $ 1,473,334.77 Houston, Texas ONEOK, Inc. and ONEOK Partners, L. P. Tulsa, Oklahoma Texas $ 17,304,953.79 Wisconsin $ 1,129,373.98 WILLIAM L. FORD President, Shawnee Milling Company MICHAEL G. HUTCHINSON Kansas $ 16,592,502.04 Indiana $ 724,042.09 Shawnee, Oklahoma Retired Partner, Deloitte & Touche Denver, Colorado North Dakota $ 11,329,324.10 Nebraska $ 446,713.09 JOHN W. GIBSON Chairman of the Board and Retired Chief Executive Officer, STEVEN J. MALCOLM Montana $ 10,903,012.06 Kentucky $ 352,703.55 ONEOK, Inc. and ONEOK Partners, L. P. Retired Chairman, President and Chief Executive Officer, Tulsa, Oklahoma The Williams Companies., Inc. Illinois $ 4,887,976.33 Missouri $ 324,115.05 Tulsa, Oklahoma BERT H. MACKIE Wyoming $ 3,782,488.96 Tennessee $ 139,594.74 Trustee, Hamm Financial Group, Vice Chairman, JIM W. MOGG Minnesota $ 3,476,458.00 New Mexico $ 14,049.52 Security National Bank Retired Chairman, DCP Midstream GP, L.L.C. Enid, Oklahoma Hydro, Oklahoma Iowa $ 1,642,805.24 All Other States $ 2,960,152.98 STEVEN J. MALCOLM GARY N. PETERSEN Retired Chairman, President and Chief Executive Officer, Former President and Chief Operating Officer, TOTAL PAYROLL IN 2014: $283,639,380.70 The Williams Companies., Inc. Reliant Energy-Minnegasco, Minneapolis, Minnesota; Tulsa, Oklahoma Retired President, Endres Processing LLC Payroll information is based on employees’ states of residence. Employee workforce information is based on state of employment. Because we Hastings, Minnesota have a number of employees who live and work in different states, and employees who leave the company throughout the year, comparing payroll JIM W. MOGG and workforce information side by side would not necessarily be accurate. Workforce data represents our employee count at one date in time. TERRY K. SPENCER Payroll data represents a cumulative total paid throughout the year. Retired Chairman, DCP Midstream GP, L.L.C. Hydro, Oklahoma President and Chief Executive Officer, ONEOK, Inc. and ONEOK Partners, L.P. AWARDS AND RECOGNITIONS 2014 PATTYE L. MOORE Tulsa, Oklahoma Chairman, Red Robin Gourmet Burgers; Owner, Pattye L. Moore & Associates CRAIG F. STREHL »» ONEOK received Platinum Award Recognition »» ONEOK was recognized by Oklahoma Magazine Oklahoma City, Oklahoma Retired Executive, Southern Union Company and was designated a Fit Friendly Worksite by as one of the great companies to work for, Fort Worth, Texas the American Heart Association. highlighting our commitment to promoting GARY D. PARKER diversity and opportunity for all employees on the President, Moffitt, Parker & Company, Inc. »» ONEOK was recognized as one of the Top 20 Muskogee, Oklahoma basis of individual qualifications and job-related businesses in the Tulsa area focused on competencies. EDUARDO A. RODRIGUEZ diversity and inclusion by the Tulsa Chamber President, Strategic Communications Consulting Group of Commerce’s diversity business council. »» ONEOK ranked 339 on Barron’s 500 company list. El Paso, Texas
»» ONEOK and ONEOK Partners both were TERRY K. SPENCER listed among the Platts Top 250 Global Energy President and Chief Executive Officer, ONEOK, Inc and ONEOK Partners, L.P. Companies, ranking 155 and 120 respectively. Tulsa, Oklahoma
34 35 GLOBAL REPORTING INITIATIVE (GRI) INDICATORS
We are committed to continuously improving how we report our impacts and business strategies related to the environment, and the safety and health of our stakeholders. The following table illustrates how this report aligns with the Global Reporting Initiative (GRI) Performance Indicators and where specific information may be found throughout the report.
GRI Indicator Description Page(s) GRI Indicator Description Page(s)
Strategy and Analysis Environmental Performance Indicators 1.1 Statement by CEO 2 EN5 Energy saved due to conservation and efficiency improvements 14, 15 1.2 Key impacts, risks and opportunities 12, 13, 16, 17, EN6 Initiatives to provide energy-efficient or renewable energy-based products and services, 14, 15 22, 23 and reductions in energy requirement as a result of these initiatives EN16 Total direct and indirect greenhouse gas emissions by weight 12, 13 Organizational Profile EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved 12, 13, 15 2.1 Name of organization Inside front cover EN26 Initiatives to mitigate environmental impacts of products and services, and extent of 12, 13, 15 2.2 Primary brands, products and/or services 4, 5 impact mitigation 2.3 Operational structure 4 Social Performance Indicators 2.4 Location of organization’s headquarters 4 LA1 Total workforce by employment type and region 30, 32, 33 2.5 Countries in which the company has operations 4, 5 LA7 Rates of injury, occupational diseases, lost days and absenteeism, and total number of 10 2.6 Nature of ownership and legal form 4 work-related fatalities 2.7 Markets served 4 LA8 Education, training, counseling, prevention and risk-control programs to assist workforce 6, 10, 11 2.8 Scale of the reporting organization 34 members regarding serious diseases 2.10 Awards received in the reporting period 35 Society Performance Indicators Report Parameters SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures 18 3.1 Reporting period Inside front cover SO5 Public policy positions and participation in public policy development and lobbying 25 3.3 Reporting cycle Inside front cover SO10 Prevention and mitigation measures implemented in operations with significant potential or 10, 16, 17 3.4 Contact point for questions regarding the report 39 actual impacts on local communities 3.5 Process for defining report content Inside front cover 3.6 Boundary of report Inside front cover 3.11 Significant changes in reporting from previous report 12, 13 3.12 Table identifying the location of the Standard Disclosures in the report 38, 39 LEARN MORE AND PROVIDE FEEDBACK
Governance In an effort to conserve paper, we have printed limited copies of this report. An electronic version may be viewed and 4.1 Governance structure 36, 37 downloaded at www.oneok.com and www.oneokpartners.com.
4.2 Indicate whether the chair of the highest governance body is an executive officer 36, 37 For more information, and to offer comments and suggestions about this report, please contact: 4.3 Number of members of the highest governance body that are independent and/or 36, 37 non-executive members Corporate Communications
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided 18 Brad Borror, manager – communications, by phone at 918-588-7582 or by email at [email protected]. 4.8 Statement of mission and values 1 Stephanie Higgins, communications consultant – communications, by phone at 918-591-5026 or by email 4.14 Stakeholder groups engaged by the organization Inside front cover at [email protected]. 4.16 Approaches to stakeholder engagement Inside front cover Investor Relations Economic Performance Indicators T.D. Eureste, director – investor relations, by phone at 918-588-7167 or by email at [email protected]. EC1 Direct economic value generated and distributed 32 Megan Lewis, senior consultant – investor relations, by phone at 918-561-5325 or by email at [email protected]. EC2 Financial implications and other risks and opportunities of the organization’s activities 12, 13, 22, 23 due to climate change EC8 Development and impact of infrastructure investments and services provided primarily XX for public benefit
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