<<

19 – 20 June 2019, Geneva, Switzerland Welcome Yanik Hoyles, Director Industry Distribution Programs, IATA Who is in the room?

Other (, Corporate Buyers ARC, etc.)… 20%

Tech Companies Airlines 17% 22%

TMCs 18% Thank you to our sponsors: Host Airline & Networking Lunch Sponsor Principal & Networking Dinner Sponsor

Platinum Sponsor Sponsor Welcome Eric Léopold, Director FDS Transformation, IATA Airline retailing vision

Enhanced Distribution New Distribution Capability

CUSTOMERS

Personalized Simple offers fulfilment Dynamic Offers ONE Order NDC Momentum Yanik Hoyles, Director Industry Distribution Programs, IATA Key themes

• New Features! • 1 - Areas of focus for 2019 • 2 - Engagement – Agents & Buyers • 3 - Leaderboard Status • 4 - Certification (L4 & @Scale) New! NDC Matchmaker Work In Progress

A free web-based tool to

SEARCH CONNECT COMPARE with NDC partners www.iata.org/ndc- matchmaker ACCELERATEFor Business Travelers @IATA First industry-owned accelerator

•MissionWider accessHelp airlines to content accelerate their transition into digital retailing • Richer & broader on-line booking Goaltool experienceCreate pilots and implementation with greater • Increasedspeed, satisfaction agility and tech expertise Members Startups, Airlines, Industry partners Scope Industry driven initiatives, e.g: NDC capabilities Term July 2019 - ongoing Key focus for 2019

Fundamentals are in More competition and NDC delivers value place innovation

• Innovation in airline and • Servicing commonly • Evidence of new airline travel agent IT deployed products

• Dynamic offer first pilots • GDSs in production •Active advocacy in US/EU

• Some TMCs and OBTs live • Financial analysts and VCs evaluation of air retailing •New aggregators • Broader education NDC progressively replaced by retailing! Engagement - Travel Agents GTEC

• Welcomes NDC@Scale to improve conversation with airlines • Is frustrated with lack of airline new products and services • Would like more visibility on airline NDC volumes • Requires stronger focus on technology blockers from travel agent perspective

European TMC “Council” Ref architecture round 2

Radius, BIG Travel (Nordics), BTS (Belgium) Cisalpina (Italy) , DERPART (Germany) Gray Dawes (UK) , Kuoni Bus Travel (CH) Selectour (France) … Engagement – Corporate Buyers 1. Education – “Envoys” 2. BTN collaboration – 10 events 3. GBTA Convention – 8 sessions & IATA booth 4. Propathon – Corporate Travel Program 5. Focus on OBTs 6. Frustrated with lack of new Airline Product Services The journey to 2020 – IATA NDC Leaderboard

14 NDC transactions - Leaderboard

25.0%

20% 20.0%

15.0% 12%

10.0% 8%

5.0% On track for 8% by end of 2019

0.0%

Forecast NDC Certification Status Level 4 – Registry open 1 March 21 companies Level 4 certified • 9 Airlines – 7 NDC Leaderboard • 12 IT Providers & Aggregators

NDC@Scale for Airlines • Application available since 21 May • GTEC approved Business Travel Ready • Registry to open in September

Next Steps NDC@Scale for Aggregators Tangible Action: Live examples of NDC integration Go to www.slido.com Join with event code #IBTS2019 Tangible Action: Live examples of NDC integration  Johannes Walter, Senior Director Distribution Global Market Management, Lufthansa Group  Jens Schuster, Senior Director Franchising, Lufthansa City Center International  Sven Friz-Kleinspehn, Product Manager, Midoco  Alon Meisels, CEO, Atriis NDC Partner Program Enabling retailing in the airline industry

June 2019 IATA Business Travel Summit

lufthansagroup.com Partners across the value chain

Johannes Walter Sven Friz-Kleinspehn Senior Director Product Manager Distribution Global Market Management

Jens Schuster Alon Meisels Senior Director Franchising & New Chief Executive Officer Distribution Technologies

Airline Group Travel Tech Provider

Travel Management Company Travel Tech Provider

IATA Business Travel Summit June 2019 Partners across the value chain

Johannes Walter Sven Friz-Kleinspehn LufthansaSenior Director Group airlines Product Manager “Distributionstrive Global to Market put Management the customer Jens Schuster Alon Meisels at center stage and developSenior Director Franchising & New Chief Executive Officer Distribution Technologies value-based partnerships.” Airline Group Travel Technology Provider

Travel Management Company Travel Tech Provider

IATA Business Travel Summit June 2019 Partners across the value chain

Johannes Walter Sven Friz-Kleinspehn LufthansaSenior Director Group airlines Product Manager “Distributionstrive Global to Market put Management the customer LCCI ensuresJens Schuster all members Alon Meisels at center stage and developSenior Director Franchising & New Chief Executive Officer “to reflectDistribution tomorrow’s Technologies TMC- value-based partnerships.” Business Model. Lucy is our Airline Group Travel Technology Provider response to achieve that.”

Travel Management Company Travel Tech Provider

IATA Business Travel Summit June 2019 Partners across the value chain

Johannes Walter Sven Friz-Kleinspehn Senior Director Product Manager Distribution Global Market Management LCCI ensuresJens Schuster all members Alon Meisels Senior Director FranchisingAs & Newpartner fromChief the Executive very Officer “to reflectDistribution tomorrow’s Technologies TMC- “beginning, Atriis supports Business Model. Lucy is our Airline Group agents to provide E2E Travel Technology Provider response to achieve that.” service.”

Travel Management Company Travel Tech Provider

IATA Business Travel Summit June 2019 Partners across the value chain

Johannes Walter Sven Friz-Kleinspehn Senior Director Product Manager Distribution Global Market Management Midoco provides a stable Jens Schuster Alon Meisels “and automized process for Senior Director FranchisingAs & Newpartner fromChief the Executive very Officer Distribution Technologies “beginning, Atriis supports mid- and back office processes to complete the Airline Group agents to provide E2E Travel Technology Provider service.” whole chain.”

Travel Management Company Travel Tech Provider

IATA Business Travel Summit June 2019 Agenda

Lufthansa Group airlines 01 Recap last year & where we are now

Lufthansa City Center 02 Project overview

Atriis 03 One system concept

Midoco 04 Architecture mid- and back office processes

IATA Business Travel Summit June 2019 Lufthansa Group airlines’ road to NDC By developing it’s own efficient NDC API, Lufthansa Group airlines launch innovative offers not only in it’s own purchase points, but with a steadily growing number of agents sourcing NDC API. And the journey continues!

… and more to come! Continuous Pricing One Order seamless payment blockchain additional ancillaries future bundling Rich Content new payment

NDC Smart Offer

Functional NDC API Full capabilities NDC Smart Offer NDC Bonus Market specific People and Processes Partner specific Knowledge and resources

Servicing Technology Lower entry prices User oriented service State of the art NDC API in .com & NDC API

2015 … since Lufthansa Group airlines gained distributive freedom 2018

IATA Business Travel Summit June 2019 Where Lufthansa Group airlines stand now

1st airline group to receive IATA Continuous Level 4 3,000+ Pricing live NDC certification connected NDC partners 70+ Lufthansa Lufthansa Group airlines‘ NDC becomes first airline Aggregators & Travel Tech to receive Providers

Lufthansa Group airlines’ Direct Distribution share ONE exceeds 50% Order

certification

IATA Business Travel Summit June 2019 Lufthansa Group airlines’ commitment

Customer Value-based

Centricity Partnerships

From generic to relevant From transactional to purchases. value-based partnerships. 5.5 Bn Euro Turnover in 2018 Snapshot: 10m June 2019 GDS-Segments in 70% Corporate 2018 30% Leisure

# Travel Consultants 573 # Lucy Users 5.300 Offices 90+ countries 40 33 % Snapshot: Growth Rate on 200 Lufthansa Group 15 June 2019 NDC-CPNs Lucy TRIPS daily

# LCC Members 20 # LCC Members in Lucy Pipeline 40 Suppliers 18 countries LIVE Connected 62 In business since 20.06.1929 Transition from The World’s eldest Fax & Paper operating IATA to Lucy & Wallet since 27.04.1949

1. to best available content 2. Attract young travel talents Lucy Pioneer 3. Boost productivity from & profitability Day # 1 4. Leverage customer centricity App App App Adapt App App App 1 2 3 A B C App App App To App App App 4 5 6 D E F

App App App App 7 8 9 App App Change. G H I Faster. NDC Smart Offer Lufthansa Group airlines continuously expand the NDC Smart Offer and thereby enhance the attractiveness of direct distribution channels.

Continuous Pricing Better and more individual offers due to unlimited price points

Exclusive Ancillary Services Ancillaries exclusive to NDC channel only, e.g. WiFi and Lounge Voucher

NDC exclusive fare bundles Economy & Business Saver fares are only available via NDC

IATA Business Travel Summit June 2019 IATA Business Travel Summit June 2019 One shared platform TMC desktop & OBT The TMC ecosystem end-to-end solution IATA Business Travel Summit June 2019

Progress lies not in enhancing what is, but in advancing “ toward what will be.”

Khalil Gibran

IATA Business Travel Summit June 2019  Go to www.slido.com  Join with event code #IBTS2019 Tangible Action: Live examples of NDC integration  Bryan Koh, Vice President E-commerce and Distribution, Singapore Airlines  Scott Ward, Global Head of Partnerships, Corporate Travel Management (CTM) CTM X SIA NDC PARTNERSHIP

Scott Ward, Global Head of Partnerships, CTM Bryan Koh, Vice-President E-Commerce and Distribution, Singapore Airlines Content

■ Singapore Airlines NDC journey ■ Partnership between Singapore Airlines and CTM ■ End-to-end booking flow on CTM’s platform [Demo] ■ Opportunities for joint creation of new products ■ CTM’s upcoming development and enhancements Singapore Airlines NDC Journey

Standard airfares • In line with SIA’s merchandising and personalization objectives, in 2017, SIA invested heavily in a Merchandising platform merchandising platform to better tailor our product offerings to our customers. + Ancillaries Perks and benefits • At the same time, to ensure that the enhanced products can be dynamically distributed to our trade

Customised partners, SIA invested in NDC to better connect with Product bundles Dynamic pricing offers our trade partners.

SIA Direct Channels NDC GATEWAY (website, mobile app)

SIA Indirect Channels (Agents, aggregators etc..) SIA NDC Programme milestones

BECAME CERTIFIED LAUNCH KRISCONNECT Obtained IATA NDC L3 Connected first aggregator certification, joined IATA and rolled out 2 agents, Website: LeaderBoard announced KrisConnect developer.singaporeair.com official launch

APR 18 MAY 18 SEP 18 OCT 18 2019

PILOT UPGRADED SCHEMA LAUNCHGDS INTEGRATION GDS PILOTS Launched our first pilot Upgraded to NDC v18.1 to Connection to rest of travel connection with Skyscanner include servicing capabilities trade via the 3 major GDS Partnership between CTM and SIA

■ Preliminary discussions started in mid 2018 ■ Alignment was quickly established between both parties ■ Dedicated development teams were put in place to kick start project scoping and development work – CTM’s development was driven out from Hong Kong – SIA and Amadeus provided ongoing support from Singapore and Nice throughout the integration Project scope

Flows • Version 18.1 using Amadeus Altea NDC verbs • Prime booking flow with deferred payment

Payment • Credit Card only • Reporting in NDC HOT file

Deployment • Available in 2 platforms: CTM B2B Portal (TC Assisted flow) and Lightning (CTM proprietary corporate booking tool) • SQ and MI content • Pilot markets : SG and HK (Phase 1) Front End Applications

Loyalty / Corporate Leisure Wholesale Event OBT OBT

Content Factory Configuration Algorithm

Supplier Content Business Profiles Normalisation Rules

Discrete Content Services

NDC Route In house Direct API GDS Aggregator Connection Happy wholesale CTM NDC Workflow

Customers/ TC Airline NDC

Other Content Sources

GDS CTM NDC Workflow

Customers/TC Airline NDC

Consolidated invoice & Itinerary Other Content NDC Mid / Back Office Sources Booking Reference Number Match

CTM Data GDS Warehouse This is a deferred payment workflow so booking will be confirmed and hold until payment is made. Booking can be retrieved any time via OrderRetrieve.

All applicable fare rules are returned from the API response

Status will be updated at every step of the workflow and confirmation will be Negotiated corporate received once ticket is fares will also be issued. returned as part of the NDC offer Opportunities for joint creation of new products

• Possibilities are endless – • New branded fare types created customized products by only for certain target segments corporates, agents, customer based on interest and appetite NEW BRANDED PERSONALISED profiles FARES PRODUCTS • Meant only for sale for specific • Unlocking preferential discounts corporates/agent types through promocodes etc..

Flexible fare products

• Co-creating joint promotions and effecting these joint promos through • Unbundling of fare conditions the channel ENABLING FARE • Allowing add-ons for a more flexible ADD-ONS • Can be introduced any time cancellation condition when throughout the year purchasing a promotional fare NDC EXCLUSIVE • Can be applied by markets, flight FARES routes etc… What’s next?

Servicing • Seat selection July 2019 • Extra baggage July 2019 • Notification (Schedule change & flight cancellation) July 2019

BSP Reconciliation • Settlement through BSP Q3 2019 THANK YOU  Go to www.slido.com  Join with event code #IBTS2019 Tangible Action: Live examples of NDC integration  Satheesh Satchit, CoFounder & Product Head, Verteil  Prajoth Kumar, Vice President, Business Development, Verteil IATA Business Travel

Summit CONNECTING PARTNERS DIRECTLY

Tangible Action

Live examples of NDC Integration Travel Services on Verteil Direct Connect Platform

19 June 2019 www.verteil.com COMPANY INTRODUCTION

Certification Date of Incorporation NDC Level 3 August 23, 2016 Certification

Company Type Development Centre Private Limited Cochin, ,

Registered Office KK Tower, Civil Lane Road, Palarivattom, Kochi - 682025, Kerala, India

Subsidiary Office 3rd Floor, Cuore Ebisu, 4-11-9, Ebisu, Shibuya, Tokyo, Japan

Sales Office Hong Kong, South Korea, China MILESTONES & MARKET VALIDATION

2016 2018

Incorporated Verteil. Established strategic partnership with Aug Based in Cochin, Kerala, India Jan Airportté for Hong Kong SAR, China Dec VDC launched in Japan with F-ness and S.Korea markets

Achieved "NDC Capable" Verteil Technologies was awarded VDC obtains IFG Certification from Sep Level 3 IT provider certification Dec by IATA Feb Destination Kerala’s Startup Award IATA for innovations in Civil Aviation sector

2017 Proof-of-Concept Engagement in 2019 Aug progress in China First set of agencies launched from Strategic Partnership with Jan Aug IAAI, servicing 1400 agents in UK & Europe India First NDC aggregator to go live on Air Aug Canada on the NDC Exchange

Verteil Japan Incorporation Becomes the first company to Jan Dec Issue NDC ticket In India First NDC Aggregator in the world to Nov be certified on NDC 17.2 by Lufthansa Launched British Airways’ Mar VDC launched in China Dec NDC channel in India Wipro Travel becomes the first TMC Nov to issue a NDC ticket in Asia Pacific NDC in Action

CASE STUDY OF Wipro Travel Services on Verteil Direct Connect Platform

www.verteil.com BUSINESS CASE CONSIDERATIONS OF WIPRO

Why adopt NDC?

Commercial Advantage Productivity Improvement Enabling Travel Experience Enabling Digitization • Access to Special Pricing • Automation during Re- • Access to full content • Foundation for enabling self • Cost Savings issue / Refunds • Full transparency to offer booking via multiple channels • Ancillaries in booking flow allowing to choose right • Input for data analytics product programs • Personalized offers BUSINESS CASE CONSIDERATIONS OF WIPRO

Why Wipro went with the Buy Decision?

Lower TCO Improve Productivity Faster Time to Market

• No initial onboarding costs • Focus on core customer service, not • Avoid investment in highly focused and • No monthly or yearly costs diverted to solve technology problems skilled techno-domain expertise • Easy and flexible pay as you go model and ongoing maintenance needs required for building the solution VDC OVERVIEWFEATURES OF VERTEIL SOLUTION DEPLOYED IN WIPRO

Sales Reporting Credit Card gateways, ARC / BSP PayPal etc IATA Financial Gateway (IFG) Optional Payment Processing

Desktop

Verteil Direct Connect 17.2 (VDC) Platform WIPRO TRAVEL 16.1 / 17.2 SERVICES VDC API’S NDC Aggregator + NDC Enabler + API Gateway API VDC Back Office 18.1

18.1 Airline 1 17.2

Airline 2 Wipro Back Office Sales Report Agent Login Financial Invoice Report Accounting Airline 3 Travelers System Journal Entry Report MIS Travel Booking Engine and more airlines to come VDC FEATURES ONBOARDING TIMELINE

WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5

Share registration details (IATA details)

Sign NDA and non-binding commercial contract with Verteil

Sign NDC agreement with the airlines (BA, LHG, AA)

Verteil and airlines activate NDC for Wipro Travel Services

Verteil configures Wipro Travel Services on VDC & generates log-in credentials User Familiarization

Wipro Travel Services starts issuing tickets directly on airlines using NDC BENEFITS FOR WIPRO TRAVEL SERVICES

CONTENT SHOPPING COST OPTIMISATION PRODUCTIVITY IMPROVEMENT & EXPERIENCE PERSONALISATION

• Zero investment, minimal • Accessible on any device • Access to full and rich • Comparison shopping investment cost from anywhere content from airlines like based on schedule, price the airline website and Value

• Access to real time • Penalties imposed by product and fare data • Transparent, Next DCC • Modern User Experience airlines not applicable from airlines Generation E-commerce on products sold by shopping experience Access to more competitive agents on VDC • fares, newer products and services to sell not • Ancillary services at the available on other channels time of booking (seats, bags, meals). Automated ADM • ADM is completely refund / reissue flows • Selling personalized eliminated offers made by airlines to their customers Thank you Tangible Talk  Go to www.slido.com  Join with event code #IBTS2019 Coffee Break  Go to www.slido.com  Join with event code #IBTS2019

Tangible Action: Live examples of NDC integration  Hank Benedetti, Vice President, Strategic Accounts, American Airlines  Jeff Klee, CEO, AmTrav IATA Business Travel Summit Geneva – 19/20 June 2019 2019 4M+ Tickets

2008 First Ticket

69 Today’s NDC Implementation - Worldwide Deployment

70 GDS Implementation Update

NDC Integrations Underway Adoption Partnering with all Expect greater adoption and 3 major GDS’s additional content in 2020

Content via GDS Delivering pilot tests with basic NDC functionality in 2019

71 Initial NDC Corporate Content - Bundles

Delivering the corporate travel manager and TMC more ways curate travelers’ experience with American

• Day of travel conveniences like load factor upgrades, extra legroom seats, same day flight change and more

• Corporate bundles to customize experiences based on corporate or individual needs

72 Bundle Evolution

Pilot Expansion Customization

More to come

73 NDC Now Implemented with Three TMCs Learning and starting the conversation with first real-world NDC corporate bundle pilot

74

 Go to www.slido.com  Join with event code #IBTS2019 Tangible Action: Live examples of NDC integration Eli Valborg Lindland, Executive Vice President, Development & Technology, Berg-Hansen EMPLOYEES

KEY FIGURES AUTOMATION

400 employees 29 offices in Norway CTI 5,2 of 6 THIS IS 1,4 mill tickets BERG-HANSEN 74% online adoption 650 000 rooms 99% untouched 120 global accounts 80 large accounts 800 SME accounts AGENDA AND NEXT STEPS

3. Next steps and strategy to further implementation of NDC

2. Identify the True Value of NDC

1. Today’s approach and functionality PHASE 1 - making NDC available online & offline STATUS

- Have developed technology with existing GUI for booking NDC in our OBT (AF/KL & LH) - Integrated OBT in offline tool, to make NDC bookable by our Travel Consultants - Status today - Live since December - Small volumes caused by lack of automation of total process flow - Challenge: follow up on irregularities and ancillary flow - Next steps - Extend user access to leisure and corporate market - Scalability from Q3/Q4

SEARCH & MULTI CHANNEL BERG-HANSEN SUPER PNR PHASE 2 - the True Value of NDC THE COMPANY - Better policy control with flexible and tailormade agreements - Travel Policy with individual differentiation - Rich content

THE TRUE VALUE THE TRAVELLER - Personlized and easy to book according to Company Policy OF NDC - A modern, dynamic and attractive shopping experience

THE TMC - Customer loyalty - Channel control - Revenue management - Offers vs price INTERACTION WITH «OMNI» TRADITIONAL BOOKING FLOW THE TRAVELLER CHANNEL - the user have to select

Availability & Search Book Ancillary Confirmation Fares OMNI NEW BOOKING FLOW CHANNEL - personalized & dynamic

INTERACTION WITH THE TRAVELLER

Before Personalized Travel Availability & & dynamic Search Book Ancillary Confirmation Fares offers Personalized Personalized Personalized Personalized Personalized & dynamic & dynamic & dynamic & dynamic & dynamic On offers offers offers offers offers Personalized Travel & dynamic offers

After Personalized Travel & dynamic offers

PERSONALIZED & DYNAMIC FLOW

PETER

❑ Flexible tickets ❑ Seat Selection ❑ Checked bag ❑ Meal ❑ Lounge ❑ FastTrack PERSONALIZED & DYNAMIC FLOW

HANNAH ❑ Flexible tickets ❑ Seat Selection ❑ Checked bag ❑ Meal – if interconti flight ❑ Lounge – if apt time is more than 3 hours ❑ FastTrack – if security line is more than 20 mins PERSONALIZED & DYNAMIC FLOW

HANNAH 5:30 Monday June 19 ❑ Flexible tickets

❑ Seat Selection Notification Center X

❑ Checked bag BERG-HANSEN ❑ Meal Wating time for Security is more than 20 mins. Your company policy allows you to – if interconti flight book FastTrack. Click here to book. ❑ Lounge – if apt time is more than 3 hours ❑ FastTrack – if security line is more than 20 mins NDC – NOT NDC ONLY

Has become the expression for modernising and implementing new technology, with new requirements for

− Technology and new platforms strategies − UX, UI and booking flow - online and offline and cross device − Communication strategy with our travellers − New Business Model (Markedplace)

 Go to www.slido.com  Join with event code #IBTS2019 Tangible Action: Live examples of NDC integration Klaus Goddard, Vice President Global Distribution, BCD Travel Navigating NDC IATA Business Travel Summit

June 19, 2019 Klaus Goddard Vice President, Global Distribution BCD Travel Copyright © 2019 BCD Travel N.V. All rights reserved. What are we really dealing with?

Why work with LH Group first?

Agenda Our focus

Learnings so far

How do we see things evolving? What are we really dealing with?

IATA 830d

Eurowings Despite the goal of a new set of standards for modern distribution, technology implementation by suppliers takes many forms

NDC Rail Booking.com Indigo

GDS

Aggregators Car rental Airbnb GDPR IATA Southwest 830d AFKL LCCs

Eurowings LH Group

IAG EAN Qantas Exclusive GDS Differentiated Surcharges content

Exclusive Content Private GDS removal channel

Aggregator Proprietary Online Travelport Multiple capability digital booking NDC API and platforms tool providers readiness strategies

Airline Sabre Amadeus Agency POS Beyond direct NDC-X APIs NDC

ATPCo Next Xchange Generation Storefront Why Lufthansa Group first?

BCD market position

01 Evolving BCD technology environments 02

Online and offline

03

The right time to test 04 Our focus

User experience Service delivery Communication Integrated displays, Data required Educating and preparing consistent workflows and at the right time, all parties for evolution robust performance in the right format User experience

Separate agent desktop New agent application commands

Offline and Differing Additional OBT online steps for functional agents capabilities

Level of OBT integration different by tool Service delivery

Re-engineer tools and processes, end-to-end Tools and channels inconsistent

Dependent on third parties’ Must adapt for complex, capabilities and roadmaps client-specific processes Communication

Initial education

Ongoing communication

Clients

Supplier partners

Agents and client-facing staff Think of a set of pipes…..

The Good • The plumbers are collaborating very well • They’re quick to turn up for the job • They’re creative in solving any leaks

The Bad • There’s an awful lot of pipes that still don’t connect • There’s a lot of difference in what comes through each pipe • Some plumbers are more willing than others

The Ugly • Sometimes the pipes contain only hot air • Re-plumbing is way harder than anyone says • The oil is not fully flowing yet What needs to happen next?

Further alignment on standards

GDS launches

OBT integrations

Education, education, education Thank you

Copyright © 2019 BCD Travel N.V. All rights reserved. Tangible Talk  Go to www.slido.com  Join with event code #IBTS2019 Outside-In Giovanni Anelli, Ph.D., Knowledge Transfer Group Leader, CERN Introduction to CERN and its industry collaborations

[email protected] Knowledge Transfer Group - IPT Department 19.06.2019 The Mission of CERN

❑ Push back the frontiers of knowledge E.g. the secrets of the Big Bang …what was the matter like within the first moments of the Universe’s existence?

❑ Develop new technologies for accelerators and detectors Information technology - the Web and the GRID Medicine - diagnosis and therapy

❑ Train scientists and engineers of tomorrow

❑ Unite people from different countries and cultures CERN: founded in 1954: 12 European States “Science for Peace” Today: 23 Member States

~ 2600 staff ~ 1800 other paid personnel ~ 14000 scientific users Budget (2019) ~ 1200 MCHF

Member States: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Israel, Italy, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovak Republic, Spain, Sweden, Switzerland and United Kingdom Associate Members in the Pre-Stage to Membership: Cyprus, Slovenia Associate Member States: India, Lithuania, Pakistan, Turkey, Ukraine Applications for Membership or Associate Membership: Brazil, Croatia, Estonia Observers to Council: Japan, Russia, United States of America;

European Union, JINR and UNESCO 119 Science is getting more and more global Big Bang

Proton Atom

Radius of Earth Earth to Sun

Radius of Galaxies Universe LHC

Super-Microscope

ALMA Hubble Reproducing conditions Looking back

AMS VLT KT Mission

Maximise the technological and knowledge return to society in particular through Member States industry

Promote CERN as a centre of excellence for technology and innovation

Demonstrate the importance and impact of fundamental research investments

Key concepts: Dissemination and Impact From CERN Technologies …

… to Society

#EuropeForCulture

X-ray eyes for cultural heritage - Medipix chip (courtesy of MARS Bioimaging Ltd) Many thanks for your attention Networking Dinner – sponsored by: Thank you to our sponsors: Host Airline & Networking Lunch Sponsor Principal & Networking Dinner Sponsor

Platinum Sponsor Gold Sponsor Thank you