MeasuringThe value the Impact of volunteers of Organisational ChangeImagine howProcesses many needs on New would Services go to Vulnerableunanswered Communities without volunteers A review of 6 National Red Cross and Red Crescent Societies in Asia Pacific Coordinated by the International Federation of Red Cross and Red Crescent Societies Asia Pacific Zone Organisational Development and Volunteering Unit Supported by the Swedish Red Cross www.ifrc.org Saving lives, changing minds. © International Federation of Red Cross International F ederation of John Gwynn Asia Pacific Organisational and Red Crescent Societies, Geneva, 2010 Red Cross and Red Crescent Societies P.O. Box 372 Development Coordinator Copies of all or part of this study may be made for noncommercial use, CH-1211 Geneva 19 , Switzerland Tel: +60 3 9207 5760 Email: john.gwynn @ifrc.org providing the source is acknowledged The IFRC would appreciate receiving Telephone: +41 22 730 4222 Telefax: +41 22 733 0395 details of its use. Requests for commercial reproduction should be directed to E-mail:
[email protected] Rika Ueno the IFRC at
[email protected]@ifrc.org. Web site: www.ifrc.org Asia Pacific Organisational Development Delegate The opinions and recommendations expressed in this study do not IFRC Asia Pacific zone Tel: +60 3 9207 5736 necessarily represent the official policy of the IFRC or of individual National The Amp Walk, E-mail:
[email protected] Red Cross or Red Crescent Societies. The designations and maps used do Suite 10.02 (North Block) not imply the expression of any opinion on the part of the International Fed- No 218 Japan Am pang Alex Torres eration or National Societies concerning the legal status of a territory or of 50450 Kuala Lumpur, Malaysia Asia Pacific Volunteering its authorities.