Postal Bulletin 22522, June 20, 2019

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Postal Bulletin 22522, June 20, 2019 Front Cover 2 postal bulletin 22522 (6-20-19) Contents COVER STORY PULL-OUT INFORMATION Heroes Among Us: USPS Employees Go Above and Fraud Beyond . 3 Invalid USPS Corporate Account Numbers. 11 POLICIES, PROCEDURES, AND FORMS Missing, Lost, or Stolen U.S. Money Order Forms . 12 UPDATES Missing, Lost, or Stolen Canadian Money Order Forms . 19 Verifying U.S. Postal Service Money Orders . 21 Manuals Counterfeit Canadian Money Order Forms . 21 IMM Revision: Individual Country Listing for Venezuela . 4 Toll-Free Number Available to Verify Canadian Publications Money Orders . 21 Publication 52 Notice: New Options for Hazardous Other Information Materials Markings . 4 Overseas Military/Diplomatic Mail . 22 Publication 431 Revision: Changes to Post Office Box Thrift Savings Plan Fact Sheet. 28 Service and Caller Service Fee Groups . 5 Freely Associated States Restrictions . 30 ORGANIZATION INFORMATION Address Management POSTAL BULLETIN 2018 ANNUAL INDEX Mover’s Guides and Internet Change of Address 2018 Annual Index . PB 22511 (1-17-19) Message Cards . 6 Stamp Services Stamp Announcement 19-25: State and County Fairs Find the latest in mail and delivery information Stamps . 7 and services offered by U.S. Postal® Stamp Announcement 19-26: Military Working Dogs in the Postal Bulletin at Stamps . 9 about.usps.com/postal-bulletin Pictorial Postmarks Announcement . 31 How to Order the First-Day-of-Issue Digital Color or Traditional Postmarks . 35 Cover Story postal bulletin 22522 (6-20-19) 3 Cover Story Heroes Among Us: USPS Employees Go Above and Beyond A Postal Service™ customer in Royal Oak, MI, faced a Now in its sixteenth year, the program is based on a dire situation. She lived alone and suffered a stroke that left simple idea: Postal Service employees know the habits of her partially paralyzed and unable to get to a phone fo r their customers and the rhythms of their communities, and nearly 24 hours. However, the woman knew that when he r are often the first to notify emergency personnel when mail came, so would a chance to get help. something is wrong. She yelled out to Letter Carrier Christopher Palmeri Employees must be nominated for the PMG Hero when she heard him push that day’s delivery through the Award. Corporate Communications reviews nominations mail slot in her front door. He immediately called 911 an d for accuracy, then sends them to the Inspection Service located neighbors for assistance until emergency respond- and the Office of Inspector General for approval. ers arrived. The woman later mailed a letter to the local Following approval, each nominee receives a commen- Post Office™, detailing her harrowing experience. dation letter from Postmaster General Megan J. Brennan. “I was desperate at the time!” she wrote. “Had Chris not Honorees are also featured in “Heroes’ Corner” on the been attentive or listening, I would have had to wait another Postal Service daily employee news site, Link. Additionally, 24 hours before anyone was scheduled to come to my a heroes’ wall at USPS® headquarters in Washington, DC, house.” displays stories and photos to promote these employees’ She added, “He is such a kind, thoughtful, and respon- heroic acts. sive individual. We are very fortunate to have him as a To nominate an employee, complete PS Form 400, Cor- member of the United States Postal Service®, and I am porate Communications PMG Hero Nomination, and email eternally grateful for his aid.” it to [email protected]. To download or Palmeri is one of several thousand employees who have print the form, go to usps.link/heroes, where you can also been recognized through the Postmaster General (PMG) find the “Heroes’ Corner” archives and read more stories Heroes’ Program. These men and women have gone above about heroic employees. and beyond the call of duty in a variety of situations, such as helping lost children and sick or injured customers, — Communications Content and Strategy, spotting fires, and more. Corporate Communications, 6-20-19 4 postal bulletin 22522 (6-20-19) Policies, Procedures, and Forms Updates Policies, Procedures, and Forms Updates Manuals IMM Revision: Individual Country Listing for Venezuela Effective June 20, 2019, the Postal Service™ is revising Venezuela the Individual Country Listing for Venezuela in Mailing Stan- Country Conditions for Mailing dards of the United States Postal Service, International Mail Manual (IMM®) to note that Venezuela is prohibiting certain Prohibitions valuable articles. ***** These revisions are based on a formal request that Insti- [Revise the third and fourth entries to read as follows (add- tuto Postal Telegráfico de Venezuela (IPOSTEL) made ing postage stamps to the third entry and debit cards to the through the Universal Postal Union via International Bureau fourth entry):] Circular 65, dated April 22, 2019. Coins; banknotes; currency notes (paper money); traveler’s Mailing Standards of the United States Postal checks; securities payable to bearer; postage stamps; plat- Service, International Mail Manual (IMM) inum, gold, and silver (manufactured or not); precious stones; jewelry; and other valuable articles. ***** Credit cards and debit cards. Individual Country Listings ***** ***** Although effective on June 20, 2019, the Postal Service will incorporate these revisions into a later edition of the online IMM (following the June 23, 2019, edition). The IMM is available via Postal Explorer® at pe.usps.com. — Product Classification, Marketing, 6-20-19 Publications Publication 52 Notice: New Options for Hazardous Materials Markings The Postal Service™ will pilot an authorization process address, postage payment details, and routing to allow mailers to apply smaller versions of Excepted barcode. Quantity and Limited Quantity (square-on-point) hazardous Although the markings are smaller, the Postal Service materials markings to their outer packaging when these believes that hazardous materials markings in close prox- markings are incorporated into, or applied immediately imity to the delivery address may improve visibility for adjacent to, the address label of the parcel. The Postal Ser- employees and result in more consistent handling of par- vice is: cels containing hazardous materials. Permitting use of smaller labels in a test. In the next few weeks, the Postal Service expects to Determining the feasibility of: approve temporary authorizations to mailers to allow Revising Publication 52, Hazardous, Restricted, Excepted Quantity markings and Limited Quantity (square- and Perishable Mail; and on-point) markings of no less than 50 millimeters (1.97 inches) in height and width when applied in close proximity Permanently allowing hazardous materials marks and labels in an optional reduced size when they to the delivery address (see example on page 5). are placed in close proximity to the delivery Policies, Procedures, and Forms Updates postal bulletin 22522 (6-20-19) 5 Example: Excepted Quantity Mark – Reduced Size Dependent on the outcome of this pilot, the Postal Ser- vice may consider smaller versions of other Department of Transportation (DOT) markings applied under the condi- tions specified above. Additionally, DOT has recently issued a special permit to allow a Limited Quantity mark of a minimum of 50 millime- ters on each side when placed adjacent to the package tracking label. These Postal Service temporary authoriza- tions are expected to align with DOT’s special permit process. Employees who accept, handle, or deliver hazardous materials parcels are asked to familiarize themselves with this new marking option, and ensure they are handled in accordance with regular operational guidelines. Employees with questions may contact: ® Their local USPIS Division Homeland Security Coordinator (see the USPIS Transportation/Aviation Mail Security blue page for contact information), The Pricing and Classification Service Center (PCSC) in New York, or ® Product Classification, USPS Headquarters. — Product Classification, Marketing, 6-20-19 Publication 431 Revision: Changes to Post Office Box Service and Caller Service Fee Groups Effective June 20, 2019, Publication 431, Post Office The online version of Publication 431 is dated July 2013. Box Service and Caller Service Fee Groups, is revised to Publication 431 is currently available on the Postal Ser- include the following changes. vice™ PolicyNet website (blue.usps.gov/cpim): Go to blue.usps.gov. Publication 431, Post Office Box Service and In the left-hand column under “Essential Links,” click Caller Service Fee Groups PolicyNet. ***** Go to the right-hand side under “Published Forms and Directives.” [Add the following entries:] Click Publications. ZIP Code Fee Group 47190 35 Offices with WebBATS Manager/Supervisor access can view current Publication 431 information by going to the ***** WebBATS Edit Facility Information page, as follows: [Delete the following entries:] 1. Go to the WebBATS main menu, and select Utility> ZIP Code Fee Group Facility>Edit Facility option. 40059A 35 40366 6 2. View the Fee Group field on the Edit Facility Informa- 41663 5 tion page. 47683 5 ***** — Retail Operations, Retail and Customer Service Operations, 6-20-19 6 postal bulletin 22522 (6-20-19) Organization Information Organization Information Address Management Mover’s Guides and Internet Change of Address Message Cards Postal Service™ employees must recycle any old cop- Shipment Information and Inventory Management ies of Publication 75, Mover’s Guide, by July 1, 2019. All Post Offices will receive copies of Mover’s Guide in one Post Offices will receive the new July–September 2019 or two shipments. The first shipments will arrive by the end issue of Publication 75 by June 30, 2019. of June. The second shipments will arrive 3 to 5 weeks later. Since more customers submit change-of-address orders Boxes with: online, Post Offices need fewer Mover’s Guide copies. Con- Blue stickers are the first shipment for this print run. serve copies the following ways: Yellow stickers are the second and final shipment for Make sure customers know that usps.com is the this print run. most convenient, safe, and secure way to submit a To track shipment information, go to blue.usps.gov/pur- change-of-address order.
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