Case Study M7 Group Zenterio OS chosen as preferred middleware by M7 Group

M7 Group SA was established in October 2009 in the Grand- Duchy of and is the European provider of satellite and IP-based services for consumers and business customers. 2 | Zenterio Case Study | M7 Group Case Study M7 Group SA

Zenterio OS chosen as preferred middleware by M7 Group

Today M7 Group SA provides more than 3 million viewers with hundreds of radio and television channels in digital and HD quality. Since 2011 M7 Group SA also provides Internet and VOIP services to their customers in the and .

Challenge ing and encoding. Fortunately for us ment process there are always a lot of chal- Zenterio has also worked with a lot of these lenges. Together you want to solve these “Our main challenge was to launch our companies before and have a good rela- challenges and Zenterio helped us a lot. IPTV solution within a limited time frame, tionship with them. Together with the strong Not only by providing good documentation and to do this in a way that would allow and well-documented API’s, especially the for their products (like the different APIs) broad support for different chipsets. Our JS API, we were therefore able to achieve a but also by giving us great support. solution is built for different hybrid projects fast and agile development process for this like DVB-T/S/C, OTT and IPTV. That means project”, continues, Leon Thoolen, CTO All of this also means that we have a solu- that we are dealing with a variety of hard- and co-founder Stream Group and EVP at tion that we can easily implement in other ware and legacy devices from a number of M7 Group. markets. Having done this integration different set-top box vendors. Thanks to the together with Zenterio for the Online.nl Zenterio middleware we can now integrate Benefits project we will now be able to launch new our services with any hardware solution”, projects even faster. So not only did we says Leon Thoolen, CTO and co-founder “In the end we managed to have the solu- learn from these challenges we will also Stream Group and EVP at M7 Group. tion up and running with only 3 months of benefit further from the strong relation- development time including the integration ship and the cooperation we’ve had with Solution between our platform and Zenterio’s mid- Zenterio. Together, we are definitely able dleware solution. Because we are running to overcome any new technical challenges “Stream Group has over 10 years’ experi- Zenterio OS we can now integrate with all even faster”, says Leon Thoolen, CTO and ence in providing solutions for OTT, IPTV the different hardware, we can utilize all the co-founder Stream Group and EVP at M7 and Hybrid DVB projects. In these 10 years legacy devices and it gives us the freedom Group. we have build up partnerships with a lot of to chose between any number of vendors companies. We always want to work with the next time we want to place an order”, “Because we have deployed a variety of partners who are on top of new develop- says Leon Thoolen, CTO and co-founder projects we clearly benefited from having ments and have proven to be reliable. Stream Group and EVP at M7 Group. the choice of only working with one mid- Zenterio is that partner for us. And in the dleware supplier. Despite of the different end we always want to work with the most The end customer Online.nl launched their 3rd party suppliers we can always rely on innovative companies, so that’s why we triple play offering in May 2014. Since the fact that we can integrate these with the chose Zenterio”, says Leon Thoolen, CTO then they have had a growing customer Zenterio middleware”, says Leon Thoolen, and co-founder Stream Group and EVP at base and an increase in both ARPU and CTO and co-founder Stream Group and M7 Group. customer satisfaction. And the integrated EVP at M7 Group, in conclusion. TV solution Online.nl is being perceived as “The solution was to rely on multiple ven- providing very good value for money to their dors to get the best possible components customers. for each part of the project. Therefore, seamless integration with 3rd parties is “From a collaborative and project manage- very important to us. We work with different ment point of view, we also got good, timely partners for CA/DRM, hardware, transcod- and direct communication. In the develop-

About Zenterio About About Telekom

Zenterio provides an independent software Deutsche Telekom is one of the world’s leading Communications is one of the platform for interactive TV that is positioned to integrated telecommunications companies with leading Romanian providers for fixed communica- become a global standard. Zenterio also offers around 151 million mobile customers, 30 mil- tions solutions and TV entertainment. With over consulting services and a value added service of- lion fixed-network lines and more than 17 million 80 years expertise in the Romanian telecommu- fering to pay TV operators. Zenterio partners with broadband lines. Deutsche Telekom is represent- nications market, Telekom Romania offers fixed global system integrators, set-top box suppliers, ed in more than 50 countries and has 228 000 telephony, broadband, TV over satellite, IPTV and CA/DRM providers, chipset manufacturers and employees worldwide. cable as well as complex business ICT solutions. providers of interactive services. For more informa- Telekom Romania is a part of Deutsche Telekom. tion, please visit zenterio.com. 3 | Zenterio Case Study | M7 Group

“Because we have deployed a variety of projects we clearly benefited from having the choice of only working with one middleware supplier. Despite of the different 3rd party suppliers we can always rely on the fact that we can integrate these with the Zenterio middleware”, says Leon Thoolen, CTO and co-founder Stream Group and EVP at M7 Group, in conclusion.

The implementation

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Project Summary

Challange Solution Benefits

• Launch a full IPTV solution in a very • Zenterio OS deployed on hardware from • Broad support for different chipset limited time frame KaonMedia and on legacy devices and from multiple vendors • Support multiple chipsets and • Support for IPTV and OTT services • Good integration with different 3rd distribution technologies from Stream Group party providers • Handle legacy hardware • Great availability and documentation of the different API’s • Easy integration and quick deployment • A reliable, intuitive and competitive service • Higher average ARPU and customer satisfaction