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Supporting Patients to Leave Hospital – Rehabilitation at Foxbury

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Supporting Patients to Leave Hospital – Rehabilitation at Foxbury Rehabilitation at Foxbury 3rd floor, main building Queen Marys Hospital, Sidcup The Rehabilitation service is provided by 0300 003 1216 Bromley Healthcare, an award-winning social enterprise working with the NHS, delivering a wide range of community healthcare services I’ve heard of this service called to people of all ages in Bromley, Bexley, Croydon, Greenwich and Lewisham. ‘rehabilitation’- what does this mean? We provide a wide range of nursing, medical and therapy services for adults and children. These include District Nursing, Health Visiting, Rehabilitation is defined as: Speech and Language Therapy, Physiotherapy ‘the restoration, to the maximum and Occupational Therapy. 98% of our patients degree possible, of an individual’s would recommend our services to their friends and family. function and/or role, both mentally and physically, within their family Tell us what you think and social networks and within the workplace where appropriate.’ We want you to be happy with the service you NHS England receive from us, but we know that every so often something might go wrong. If you're unhappy with the care you receive or an element of our service, How will we plan for me to we want to hear from you. go home? Of course, we also want to hear from you if you're happy with the care you're receiving - it's good to be Planning for you to return home (often able to thank the team and let people know they're referred to as ‘being discharged’) starts doing a good job, so if you have a compliment or quite early during your stay and we congratulation, we'd like to hear from you. encourage your family to be involved. A If we are unable to resolve your concerns or you meeting will be held to plan your would like to take the matter further please contact us at the address below. discharge effectively. Next of kin or a family representative will be invited to Central Court 1 Knoll Rise attend. Orpington BR6 OJA We will agree an“Estimated Discharge 020 8315 8880 Date” at the beginning of your stay. The [email protected] Rehabilitation at Foxbury team will work with you to agree what bromleyhealthcare.org.uk support you may need and work towards Bromley Healthcare Community Interest Company Ltd Provided by Bromley Healthcare this date. If this date needs to change we Company no: 06815987 Registered in England will discuss this with you. Registered office: Central Court, 1 Knoll Rise, Orpington BR6 OJA BHCRFOX0220 Supporting patients to leave What do I need to have with me? What will a normal day be like? hospital: Clean clothing including underwear, You will be offered help with washing socks, footwear, day and night clothes The Bromley Healthcare Rehabilitation and dressing, if you need it service supports people at home and also Toiletries such as shampoo, tissues, A selection of meals are provided at at the Foxbury Unit. This leaflet tells you toothbrush and any grooming items about the service at the Foxbury Unit. the following times: Money should you wish to purchase Why am I here? newspapers Breakfast 8.30am Lunch 12.30pm We are offering you rehabilitation at the How will the team work with me? Foxbury Unit to help you recover after a Dinner 5.30pm stay in hospital—perhaps because you’re We will talk to you and carry out assessments not quite ready to go home yet, but you to plan your rehabilitation. We will also set You may be involved in various don’t need to be in hospital any more. some goals - things you want to achieve to rehabilitation sessions depending on help you recover. The whole team will work your needs and agreed goals How will you help me? with you to help you to achieve these goals and your progress will be reviewed regularly. Daily visiting hours are1.30pm to 8pm We will encourage, help and support you but need to be flexible around your to become as independent as possible The physiotherapist will provide you exercise programme and meals before you return to where you live. The with an exercise programme, or carry out team may include: sessions in the gym, to help you improve There is a small day room which has your strength and balance. A visiting GP a TV, DVD player, and selection of The occupational therapist may show DVD’s, reading material and games Qualified nurses you how to carry out tasks in a different for use when you are not attending rehabilitation sessions Occupational therapists way or introduce you to a simple piece of equipment to help you regain your Physiotherapists independence. We also run group You will be invited to join weekly activities such as arts and crafts Rehabilitation and nursing assistants sessions. These may be an activity or a social group . Care managers What will I be expected to do? The nurses will look after you while you are How long will I stay? undertaking your rehabilitation. Your rehabilitation sessions are designed to help you recover after your stay in hospital Your stay will depend on your own needs Care managers are part of the local and you will get as much out of them as and on how well you progress. You may social services team and are available you put in! only need to stay for a couple of weeks, during office hours if you need support or but sometimes you may need our help for have questions. They will also be able to Our aim is to make your rehabilitation as longer. discuss any on-going care you may need. enjoyable as possible. If you have any questions, concerns or suggestions about Once you are safe to be at home, if you During your stay the services of other activities please contact Paul Drury or a continue to need rehab, this will take healthcare professionals can be member of his staff and they will be place in your own home. accessed as required. happy to discuss these with you. .
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