Rehabilitation@Foxbury 3rd floor, main building Queen Marys Hospital, Sidcup The Rehabilitation service is provided by 0300 003 1216 Healthcare, an award-winning social enterprise working with the NHS, delivering a wide range of community healthcare services to people of all ages in Bromley, Bexley, I’ve heard of this service Croydon, Greenwich and Lewisham.

called ‘rehabilitation’- what We provide a wide range of nursing, medical does this mean? and therapy services for adults and children. These include District Nursing, Health Visiting, Speech and Language Therapy, Physiotherapy Rehabilitation is defined as: and Occupational Therapy. 98% of our patients ‘the restoration, to the maximum would recommend our services to their friends degree possible, of an individual’s and family.

function and/or role, both mentally Tell us what you think and physically, within their family and social networks and within the We want you to be happy with the service you workplace where appropriate.’ receive from us, but we know that every so often something might go wrong. If you're unhappy with NHS the care you receive or an element of our service, we want to hear from you. Of course, we also want to hear from you if you're What is the Bromley happy with the care you're receiving - it's good to be able to thank the team and let people know they're Healthcare Rehabilitation doing a good job, so if you have a compliment or Unit ? congratulation, we'd like to hear from you. If we are unable to resolve your concerns or you would like to take the matter further please contact The unit offers rehabilitation following us at the address below. a stay in hospital. Our aim is to help Central Court and encourage our patients to become 1 Knoll Rise as independent as possible before BR6 OJA returning home. 020 8315 8880 Intervention by this service is short- [email protected] Rehabilitation@Foxbury term and depends upon individual bromleyhealthcare.org.uk requirements. Visitor Information

Bromley Healthcare Community Interest Company Ltd Company no: 06815987 Registered in England Registered office: Central Court, 1 Knoll Rise, Orpington BR6 OJA BHCFOXV0220 Where is the Bromley What time can I visit? Parking charges apply continuously over Healthcare Rehabilitation 24 hours including weekends and at night. The unit welcomes visitors between 1.30pm Where possible, it is better to use public unit (Foxbury) located? and 8pm. We will always try to be flexible transport when visiting someone in the unit. depending on individual circumstances. Is there anything I need to The unit is located on the third floor of the If you are unable to attend during visiting main building of Queen Marys Hospital, hours, talk to the member of staff in charge know about visiting the unit? Sidcup. The address is: of the unit to arrange an alternative time Bromley Healthcare to visit. Hand hygiene Rehabilitation@Foxbury How can I get there by When visiting someone in the unit, always 3rd floor - Main building clean your hands using soap and water, or Queen Mary's Hospital public transport? alcohol hand rubs. Do this when you Frognal Avenue enter or leave a patient’s room or other Arriving by bus areas of the hospital. Sidcup DA14 6LT What not to do when visiting You can catch any of the following buses: The telephone number for the unit is: 160, 229, 269, 286, B14, R11. someone in the unit 0300 003 1216 Arriving by train  It is best not to sit on the patient's bed, Trains travel regularly to Sidcup station as this can spread germs. Use the chairs The telephone number for Queen Mary’s provided. Hospital reception is: 020 8302 2678. from London Charing Cross, London Bridge, Waterloo East, Cannon Street and  Do not put your feet on the patient's New Cross as well as Dartford, Gravesend, bed. Slade Green and Crayford.  Do not touch any dressings or any The hospital is about 25 minutes walk from medical equipment they are attached Sidcup station or you can take a bus or taxi to, such as catheters. This can cause – buses 160, 229 and 286 run between the infections. hospital grounds and the train station.  Do not use the patients' toilets. Ask the Is there parking available on staff in the unit where the nearest the site? public toilets are.  Do not share property, such as Queen Mary’s Hospital has 350 pay and toiletries, tissues or items of hospital display public parking spaces with bays for equipment, with other patients. people with disabilities outside each main building. Illness There is a paved area for motorcycles and If you have a cough, cold, diarrhoea, cycle racks to the left of the main building. vomiting or any other infectious Parking at the Queen Marys Hospital site is condition, contact the unit for advice limited and can be expensive. before visiting patients.