Independent Quality of Service Survey of Cities in Pakistan First Quarter 2021
INDEPENDENT QUALITY OF SERVICE SURVEY OF CITIES IN PAKISTAN FIRST QUARTER 2021
ENFORCEMENT WIRELESS – II DIRECTORATE PTA | F-5/1, ISLAMABAD INDEPENDENT QUALITY OF SERVICE SURVEY REPORT INTRODUCTION 1.1. In order to measure the performance and service quality of Cellular Mobile Operators (CMOs), an independent Quality of Service (QoS) Survey has been carried out in Thirteen (13) different cities of Punjab, Sindh and Khyber Pakhtunkhwa (KPK). The name of cities along with survey dates are shown in Table 1.1: QoS Survey Dates:
S. #. Province City Survey Dates
1. Attock 2nd ~ 4th Feb, 2021 2. Multan 10th ~15th Feb,2021 3. Chakwal 16th ~ 18th Feb, 2021 Punjab 4. Bahawalpur 2nd ~ 4th Mar, 2021 5. Mianwali 16th ~ 17th Mar, 2021 6. Narowal 24th ~ 25th Mar, 2021 7. Nawabshah 2nd ~ 4th & 11th Feb,2021 8. Sukkur 9th ~ 11th Feb,2021 9. Larkana 16th ~ 18th Feb, 2021 Sindh 10. Sanghar 2nd ~ 3rd Mar, 2021 11. Badin 9th ~ 10th Mar, 2021 12. Mirpur Khas 16th ~ 17th Mar, 2021 13. Khyber Pakhtunkhwa Nowshera 1st ~ 2nd Mar, 2021 Table 1.1: QOS Survey Dates
DRIVE TEST DETAILS 2.1. The QoS survey was carried out using the newly procured Automated QoS Monitoring & Benchmarking Tool i.e. "SmartBenchmarker”. Drive test teams selected survey routes in such a manner to cover main roads, service roads and majority of sectors/colonies. During Voice Calls and SMS Sessions, both A-Party and B-Party mobile handsets were kept in auto detect mode, whereas, in case of Data Sessions the mobile handset were locked in 4G/LTE and 3G mode. The Voice Calls and SMS Samples were distributed as 70% ON-NET and 30% OFF-NET.
MOBILE NETWORK COVERAGE 3.1. Mobile Network Signal Strength is measured in decibels (dBm). Signal Strength can range from approximately -30 dBm upto -120 dBm. The closer that number is to zero, the stronger the signal. In general, anything better than –100 decibel is considered a usable signal. The different ranges of signal strength and its effects on broadband speed and sustainability can be seen in Table3.1: Signal Strength and Broadband Speed. S. #. Signal Strength (dBm) Signal Strength 1. -65 to 0 Strong Signal with Maximum Data Speed 2. -75 to -65 Strong Signal with Good Data Speed 3. -85 to -75 Fair, Useful & Reliable Data Speed is Attainable 4. -100 to -85 Marginal Data Speed with Possibility of Drop-Out 5. -140 to -100 Performance will Drop Drastically Table3.1: Signal Strength and Broadband Speed 3.2. 4G / LTE SIGNAL STRENGTH. During the survey, 4G/LTE signal strength samples were recorded on survey routes. As per Next Generation Mobile Service (NGMS) licenses awarded, licensees are required to meet the threshold of -100dBm or above of Reference Signal Receive Power (RSRP) with 90% confidence level. The analysis of recorded signal strength revealed following: a. COMPLIANCE. The cities where CMOs remained compliant is mentioned in Table 3.2: Compliance of 4G/LTE (RSRP) Signal Strength. Cities S. #. Operator Count Names Attock, Chakwal, Mianwali, Multan, Bahawalpur, Badin, Larkana, 1. Jazz 12 Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Bahawalpur, Badin, Larkana, 2. Telenor 12 Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Badin, Larkana, Nawabshah, 3. Ufone 10 Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Badin, 4. ZonG 13 Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Table 3.2: Compliance of 4G/LTE (RSRP) Signal Strength b. NON-COMPLIANCE. The cities where CMOs remained non-compliant is mentioned in Table 3.3: Non-Compliance of 4G/LTE (RSRP) Signal Strength. Cities S. #. Operator Count Names 1. Jazz 1 Narowal 2. Telenor 1 Multan 3. Ufone 3 Multan, Bahawalpur, Mirpur Khas Table 3.3: Non-Compliance of 4G/LTE (RSRP) Signal Strength 3.3. 3G SIGNAL STRENGTH. During the survey 3G signal strength samples were recorded on survey routes. As per Next Generation Mobile Service (NGMS) licenses awarded, licensees are required to meet the threshold of -100dBm or above of Received Signal Code Power (RSCP) with 90% confidence level. The analysis of recorded signal strength revealed that all CMOs remained compliant of the said threshold value at all 13 x surveyed cities. MOBILE BROADBAND SERVICE 4.1. 4G USER DATA THROUGHPUT. As per Next Generation Mobile Service (NGMS) licenses awarded, licensees are required to meet the threshold of minimum of 2Mbps of 4G User Data Throughput. The analysis of Data Service QoS KPIs i.e. User Data Throughput Survey Results revealed following: a. COMPLIANCE. The cities where CMOs remained compliant is mentioned in Table 4.1: Compliance of 4G User Data Throughput > 2 Mbps. S. Cities Operator #. Count Names Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Badin, 1. Jazz 12 Larkana, Mirpur Khas, Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Bahawalpur, Multan, Badin, 2. Telenor 11 Mirpur Khas, Nawabshah, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Badin, 3. Ufone 12 Larkana, Mirpur Khas, Nawabshah, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Badin, 4. ZonG 13 Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Table 4.1: Compliance of 4G User Data Throughput > 2Mbps b. NON-COMPLIANCE. The cities where CMOs remained non-compliant is mentioned in Table 4.2: Non-Compliance of 4G User Data Through > 2Mpbs. Cities S. #. Operator Count Names 1. Jazz 1 Nawabshah 2. Telenor 2 Larkana, Sanghar 3. Ufone 1 Sanghar Table 4.2: Non-Compliance of 4G User Data Throughput > 2Mbps
4.2. 3G USER DATA THROUGHPUT. As per Next Generation Mobile Service (NGMS) licenses awarded, licensees are required to meet the threshold of minimum of 256Kbps of 3G User Data Throughput. The analysis of 3G User Data Throughput Survey Results revealed that all CMOs remained compliant of minimum threshold value of 256 Kbps at all 13 x surveyed cities.
VOICE SERVICE 5.1. 7 x QoS KPIs have been measured while testing voice services. The results of voice QoS KPIs are as under: a. NETWORK ACCESSIBILITY. All CMOs have achieved the QoS KPI Network Accessibility > 99% in all 13 x surveyed cities. b. SERVICE ACCESSIBILITY. The analysis of QoS KPI Service Accessibility of > 98% in surveyed cities revealed following. i. COMPLIANCE. The cities where CMOs remained compliant is mentioned in Table 5.1: Compliance of Service Accessibility > 98% Cities S. #. Operator Count Names Narowal, Badin, Larkana, Mirpur Khas, Sanghar, 1. Jazz 6 Nawabshah, 2. Ufone 6 Narowal, Badin, Larkana, Sanghar, Nawabshah, Sukkur 3. ZonG 3 Bahawalpur, Badin, Larkana, Table 5.1: Compliance of Service Accessibility > 98% ii. NON-COMPLIANCE. The cities where CMOs remained non-compliant is mentioned in Table 5.2: Non-Compliance of Service Accessibility > 98%. Cities S. #. Operator Count Names Attock, Chakwal, Mianwali, Multan, Bahawalpur, Nowshera, 1. Jazz 7 Sukkur Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 2. Telenor 13 Nowshera, Badin, Larkana, Mirpur Khas, Sanghar, Nawabshah, Sukkur Attock, Chakwal, Mianwali, Multan, Bahawalpur, Nowshera, 3. Ufone 7 Mirpur Khas, Attock, Chakwal, Mianwali, Narowal, Multan, Nowshera, 4. ZonG 10 Mirpur Khas, Sanghar, Nawabshah, Sukkur Table 5.2: Non-Compliance of Service Accessibility > 98% c. CALL CONNECTION TIME. The analysis of QoS KPI Call Connection Time of < 6.5 Seconds in all the surveyed cities revealed following. i. COMPLIANCE. The cities where CMOs remained compliant is mentioned in Table 5.3: Compliance of Call Connection Time < 6.5 Seconds. Cities S. #. Operator Count Names Attock, Chakwal, Narowal, Bahawalpur, Badin, Larkana, 1. Jazz 9 Mirpur Khas, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 2. Telenor 13 Badin, Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Bahawalpur, Badin, 3. Ufone 12 Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 4. ZonG 12 Badin, Larkana, Mirpur Khas, Nawabshah, Sanghar, Nowshera Table 5.3: Compliance of Call Connection Time < 6.5 Seconds ii. NON-COMPLIANCE. The cities where CMOs remained non-compliant is mentioned in Table 5.4: Non-Compliance of Call Connection Time < 6.5 Seconds. Cities S. #. Operator Count Names 1. Jazz 4 Mianwali, Multan, Sanghar, Nawabshah 2. Ufone 1 Multan 3. ZonG 1 Sukkur Table 5.4: Non-Compliance of Call Connection Time < 6.5 Seconds d. CALL COMPELETION RATIO. The analysis of QoS KPI Call Completion Ratio of > 98% in surveyed cities revealed following: i. COMPLIANCE. The cities where CMOs remained compliant is mentioned in Table 5.5: Compliance of Call Completion Ratio > 98%. Cities S. #. Operator Count Names Attock, Chakwal, Mianwali, Narowal, Bahawalpur, Badin, 1. Jazz 10 Mirpur Khas, Nawabshah, Sanghar, Nowshera Attock, Mianwali, Narowal, Bahawalpur, Mirpur Khas, 2. Telenor 9 Nawabshah, Sanghar, Sukkur, Nowshera Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Badin, 3. Ufone 12 Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 4. ZonG 13 Badin, Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Table 5.5: Compliance of Call Completion Ratio > 98% ii. NON-COMPLIANCE. The cities where CMOs remained non-compliant is mentioned in Table 5.6: Non-Compliance of Call Completion Ratio > 98%.
Cities S. #. Operator Count Names 1. Jazz 3 Multan, Larkana, Sukkur 2. Telenor 4 Chakwal, Multan, Badin, Larkana 3. Ufone 1 Attock Table 5.6: Non-Compliance of Call Completion Ratio > 98% e. END-TO-END SPEECH QUALITY / MEAN OPINION SCORE. The analysis of QoS KPI End- to-End Speech Quality/ Mean Opinion Score of > 3 in all the surveyed cities revealed following: i. COMPLIANCE. The cities where CMOs remained compliant is mentioned in Table 5.7: Compliance of Mean Opinion Score > 3. Cities S. #. Operator Count Names 1. Jazz 3 Chakwal, Badin, Mirpur Khas 2. Telenor 1 Nawabshah Attock, Narowal, Multan, Bahawalpur, Larkana, Mirpur 3. Ufone 9 Khas, Nawabshah, Sanghar, Sukkur Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 4. ZonG 13 Badin, Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Table 5.7: Compliance of Mean Opinion Score > 3 ii. NON-COMPLIANCE. The cities where CMOs remained non-compliant is mentioned in Table 5.8: Non-Compliance of Mean Opinion Score > 3. Cities S. #. Operator Count Names Attock, Mianwali, Narowal, Multan, Bahawalpur, Larkana, 1. Jazz 10 Nawabshah, Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 2. Telenor 12 Badin, Larkana, Mirpur Khas, Sanghar, Sukkur, Nowshera 3. Ufone 4 Chakwal, Mianwali, Nowshera, Badin Table 5.8: Non-Compliance of Mean Opinion Score > 3 f. INTER SYSTEM HANDOVER OF CIRCUIT SWITCHED VOICE. Except ZonG at Multan, CMOs have achieved the QoS KPIs of Inter System Handover of Circuit Switched Voice > 98% in surveyed cities. g. RAB SETUP SUCCESS RATE. All CMOs have achieved the QoS KPI RAB Setup Success Rate > 98% in all 13 x surveyed cities.
SMS SERVICE 6.1. 2 x QoS KPIs i.e. “SMS Success Rate” and “SMS End to End Delivery Time” have been measured and the results are as under: a. SMS SUCCESS RATE. The analysis of QoS KPI SMS Success Rate of 99% in all the 13 x surveyed cities revealed following: i. COMPLIANCE. The cities where CMOs remained compliant is mentioned in Table 6.1: Compliance of SMS Success Rate > 99%. Cities S. #. Operator Count Names 1. Jazz 3 Badin, Larkana, Sanghar 2. Ufone 1 Nowshera 3. ZonG 1 Badin Table 6.1: Compliance of SMS Success Rate > 99% ii. NON-COMPLIANCE. The cities where CMOs remained non-compliant is mentioned in Table 6.2: Non-Compliance of SMS Success Rate > 99%. Cities S. #. Operator Count Names Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 1. Jazz 10 Mirpur Khas, Nawabshah, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Badin, 2. Telenor 13 Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Badin, 3. Ufone 12 Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 4. ZonG 12 Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Table 6.2: Non-Compliance of SMS Success Rate > 99% b. SMS END-TO-END DELIVERY TIME. The analysis of QoS KPI SMS End-to-End Delivery time of 12 Seconds in 13 x surveyed cities revealed following: i. COMPLIANCE. The cities where CMOs remained compliant is mentioned in Table 6.3: Compliance of SMS End-To-End Delivery Time < 12 Seconds. Cities S. #. Operator Count Names Attock, Chakwal, Narowal, Bahawalpur, Badin, Larkana, Mirpur 1. Jazz 10 Khas, Nawabshah, Sanghar, Sukkur 2. Telenor 6 Badin, Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur Attock, Badin, Larkana, Mirpur Khas, Nawabshah, Sanghar, 3. Ufone 7 Sukkur Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Badin, 4. ZonG 13 Larkana, Mirpur Khas, Nawabshah, Sanghar, Sukkur, Nowshera Table 6.3: Compliance of SMS End-To-End Delivery Time < 12 Seconds ii. NON-COMPLIANCE. The cities where CMOs remained non-compliant is mentioned in Table 6.4: Non-Compliance of SMS End-To-End Delivery Time < 12 Seconds. Cities S. #. Operator Count Names 1. Jazz 3 Mianwali, Multan, Nowshera Attock, Chakwal, Mianwali, Narowal, Multan, Bahawalpur, 2. Telenor 7 Nowshera 3. Ufone 6 Chakwal, Mianwali, Narowal, Multan, Bahawalpur, Nowshera Table 6.4: Non-Compliance of SMS End-To-End Delivery Time < 12 Seconds SURVEY MAPS & GRAPHICAL RESULTS 7.1 The 4G/LTE Signal Strength (RSRP) samples recorded during drive test on survey routes plotted on maps along-with Voice & SMS QoS KPIs survey results in graphical form are placed at Annex- A, B & C for Cities of Punjab, Sindh & Khyber Pakhtunkhwa respectively. STANDING IN SURVEY
8.1. CMOs have been prioritized/ placed at 1st, 2nd, 3rd & 4th position in each category i.e. Mobile Network Coverage, Mobile Broadband Service, Voice Service and SMS Service, based upon the compliance level against each QoS KPI in each category in surveyed cities. a. MOBILE NETWORK COVERAGE. The categorization of CMOs as per QoS KPI i.e. Signal Strength of 4G/LTE and 3G Networks in 13 x Surveyed Cities is shown in Table 8.1: CMOs Standing in Mobile Network Coverage.
Compliance Level – Number of Cities S. #. Operator Standing Compliant Non-Compliant 1. ZonG 26 - 1st 2. Jazz 25 1 2nd 3. Telenor 25 1 2nd 4. Ufone 23 3 3rd Table 8.1: CMOs Standing in Mobile Network Coverage
b. MOBILE BROADBAND SERVICE. The categorization of each CMOs, as per the highest to lowest obtained User Data Throughput in 4G/LTE and 3G Networks is shown in Table 8.2: CMOs Standing in Mobile Broadband Service.
Highest Throughput – Number of Cities Standing S. Operator 4G 3G #. 4G 3G 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1. ZonG 12 - - 1 - - 2 11 1st 4th 2. Jazz - 9 3 1 3 3 6 1 2nd 3rd 3. Telenor 1 3 5 4 2 5 5 1 3rd 2nd 4. Ufone - 1 5 7 8 5 - - 4th 1st Table 8.2: CMOs Standing in Mobile Broadband Service
c. VOICE SERVICE. The categorization of each CMOs, as per the maximum complaint Voice QoS KPIs is shown in Table 8.3: CMOs Standing in Voice Service.
Voice QoS KPIs S. #. Operator Standing Compliant Non-Compliant 1. ZonG 80 11 1st 2. Ufone 78 13 2nd 3. Jazz 67 24 3rd 4. Telenor 62 29 4th Table 8.3: CMOs Standing in Voice Service
d. SMS SERVICE. The categorization of each CMOs, as per the maximum complaint SMS QoS KPIs which is shown in Table 8.4: CMOs Standing in SMS Service
SMS QoS KPIs S. #. Operator Standing Compliant Non-Compliant 1. ZonG 14 12 1st 2. Jazz 13 13 2nd 3. Ufone 8 18 3rd 4. Telenor 6 20 4th Table 8.4: CMOs Standing in SMS Service e. OVERALL STANDING. The overall standing of each CMOs in each category of service is mentioned in Table 8.5: CMOs Overall Standing in QoS Survey.
STANDING S. #. Service 1st 2nd 3rd 4th 1. Mobile Network Coverage ZonG Jazz & Telenor Ufone - Mobile 3G Ufone Telenor Jazz ZonG 2. Broadband 4G ZonG Jazz Telenor Ufone 3. Voice ZonG Ufone Jazz Telenor 4. SMS ZonG Jazz Ufone Telenor Table 8.5: CMOs Overall Standing in QoS Survey
ANNEX – A
PUNJAB 4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) –ATTOCK TELENOR 4G COVERAGE (RSRP) - ATTOCK
UFONE 4G COVERAGE (RSRP) - ATTOCK ZONG 4G COVERAGE (RSRP) - ATTOCK
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) –ATTOCK TELENOR 3G COVERAGE (RSCP) - ATTOCK
UFONE 3G COVERAGE (RSCP) - ATTOCK ZONG 3G COVERAGE (RSCP) - ATTOCK
QUALITY OF SERVICE SURVEY RESULTS – ATTOCK
Network Accessibility > 99% Service Accessibility > 98%
100.01% 100.00% 100.00% 100.00% 97.66% 100.00% 99.99% 98.00% 99.99% 96.00% 99.98% 94.00% 92.59% 92.99% 99.97% 92.00% 91.16% 99.96% 99.95% 90.00% 99.95% 99.94% 88.00% 99.93% 86.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
6.20 6.05 100.50% 100.00% 6.00 100.00% 5.80 99.50% 5.60 99.00% 98.50% 98.49% 5.40 98.50% 5.20 97.96% 5.20 5.11 5.12 98.00% 5.00 97.50% 4.80 97.00% 4.60 96.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.3 3.2 105.00% 3.2 3.13 99.29% 100.00% 100.00% 100.00% 3.1 2.96 3 95.00% 2.9 90.00% 2.8 2.71 2.7 85.00% 83.33% 2.6 80.00% 2.5 2.4 75.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds 100.00% 98.10% 15.11 97.10% 97.20% 16.00 98.00% 96.00% 14.00 11.23 94.00% 12.00 9.91 92.00% 10.00 90.00% 8.00 6.72 88.00% 85.51% 86.00% 6.00 84.00% 4.00 82.00% 2.00 80.00% 78.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – ATTOCK
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-66.3 100.50% 99.83% 100.00% 100.00% 99.47% 99.50% -68.3 99.00% 98.50% 98.00% -72.7 97.50% 97.15% 97.00% -66.4 96.50% 96.00% 95.50% -74 -72 -70 -68 -66 -64 -62 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-77.3 102.00% 99.60% 100.00% 98.00% 96.68% -83.7 96.00% 93.93% 94.00% 92.00% -85 90.00% 87.14% 88.00% 86.00% -77.8 84.00% 82.00% -86 -84 -82 -80 -78 -76 -74 -72 80.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
5000.00 4397.92 25.00 4500.00 20.52 4000.00 20.00 3500.00 3000.00 15.00 2500.00 2181.68 1828.31 1749.62 2000.00 10.00 8.26 7.42 1500.00 6.04 1000.00 5.00 500.00 0.00 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – MULTAN TELENOR 4G COVERAGE (RSRP) - MULTAN
UFONE 4G COVERAGE (RSRP) - MULTAN ZONG 4G COVERAGE (RSRP) - MULTAN
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – MULTAN TELENOR 3G COVERAGE (RSCP) - MULTAN
UFONE 3G COVERAGE (RSCP) - MULTAN ZONG 3G COVERAGE (RSCP) - MULTAN
QUALITY OF SERVICE SURVEY RESULTS – MULTAN
Network Accessibility > 99% Service Accessibility > 98%
100.02% 98.00% 100.00% 96.72% 100.00% 95.75% 100.00% 99.99% 96.00% 99.98% 94.00% 99.96% 92.13% 92.00% 99.94% 99.93% 90.20% 90.00% 99.92% 99.90% 88.00% 99.88% 86.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
8.00 7.34 100.50% 100.00% 7.00 6.55 100.00% 6.02 99.32% 99.50% 6.00 4.75 99.00% 5.00 98.50% 4.00 98.00% 97.46% 97.15% 3.00 97.50% 97.00% 2.00 96.50% 1.00 96.00% 0.00 95.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98% 3.25 3.5 3.08 101.00% 100.00% 100.00% 100.00% 2.87 100.00% 3 2.67 99.00% 2.5 98.00% 2 97.00% 96.00% 1.5 95.00% 94.12% 1 94.00% 93.00% 0.5 92.00% 0 91.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
88.00% 86.73% 16.00 13.53 86.00% 14.00 12.34 12.26 83.76% 84.25% 84.00% 12.00 10.00 8.41 82.00% 8.00 80.00% 78.52% 6.00 78.00% 4.00 76.00% 2.00 74.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – MULTAN
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-66 100.02% 100.00% 100.00% 100.00% 100.00% -71.7 99.98% 99.96% 99.94% -68.4 99.91% 99.92% 99.90% -68.7 99.88% 99.86% -74 -72 -70 -68 -66 -64 -62 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-77.8 105.00% 99.07% 99.94% 100.00% -87.9 95.00% 88.87% -86.6 90.00% 85.54% 85.00%
-77.8 80.00%
75.00% -90 -85 -80 -75 -70 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
6000.00 25.00 4925.40 19.90 5000.00 4231.20 20.00 4000.00 15.00 3000.00 10.97 2023.12 1887.60 10.00 2000.00 5.86 3.70 1000.00 5.00
0.00 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – CHAKWAL TELENOR 4G COVERAGE (RSRP) - CHAKWAL
UFONE 4G COVERAGE (RSRP) - CHAKWAL ZONG 4G COVERAGE (RSRP) - CHAKWAL
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – CHAKWAL TELENOR 3G COVERAGE (RSCP) – CHAKWAL
UFONE 3G COVERAGE (RSCP) – CHAKWAL ZONG 3G COVERAGE (RSCP) – CHAKWAL
QUALITY OF SERVICE SURVEY RESULTS – CHAKWAL
Network Accessibility > 99% Service Accessibility > 98%
120.00% 98.00% 97.60% 100.00% 100.00% 100.00% 100.00% 97.13% 100.00% 97.00% 96.63%
80.00% 96.00%
60.00% 95.00% 94.26% 40.00% 94.00%
20.00% 93.00%
0.00% 92.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
7.00 6.38 101.00% 100.00% 5.78 6.00 5.68 100.00% 99.51% 4.93 99.00% 5.00 98.01% 98.00% 4.00 97.00% 3.00 95.94% 96.00% 2.00 95.00% 1.00 94.00% 0.00 93.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98% 3.26 3.3 120.00% 3.2 100.00% 100.00% 100.00% 100.00% 3.09 100.00% 3.1 3 80.00% 2.9 2.76 60.00% 2.8 2.74 2.7 40.00% 2.6 20.00% 2.5 2.4 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
100.00% 20.00 98.08% 97.61% 17.75 98.00% 18.00 95.19% 96.00% 16.00 13.44 94.00% 14.00 92.00% 12.00 9.66 90.00% 10.00 7.68 88.00% 86.06% 8.00 86.00% 6.00 84.00% 4.00 82.00% 2.00 80.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – CHAKWAL
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90% -64 120.00% 100.00% 100.00% 100.00% 100.00% 100.00% -59.3 80.00%
-69.7 60.00% 40.00%
-68.1 20.00%
0.00% -75 -70 -65 -60 -55 -50 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90% -73.7 101.00% 99.92% 99.77% 100.00% 98.57% 99.00% -74.1 98.00% 97.00% -82.7 96.00% 95.00% 94.52% 94.00% -80.9 93.00% 92.00% 91.00% -85 -80 -75 -70 -65 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
4000.00 25.00 22.82 3380.98 3404.51 3500.00 20.00 3000.00 2500.00 15.00 1938.41 1782.02 2000.00 9.23 1500.00 10.00 7.35 1000.00 5.00 2.28 500.00 0.00 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – BAHAWALPUR TELENOR 4G COVERAGE (RSRP) - BAHAWALPUR
UFONE 4G COVERAGE (RSRP) - BAHAWALPUR ZONG 4G COVERAGE (RSRP) - BAHAWALPUR
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – BAHAWALPUR TELENOR 3G COVERAGE (RSCP) - BAHAWALPUR
UFONE 3G COVERAGE (RSCP) - BAHAWALPUR ZONG 3G COVERAGE (RSCP) - BAHAWALPUR
QUALITY OF SERVICE SURVEY RESULTS – BAHAWALPUR
Network Accessibility > 99% Service Accessibility > 98%
100.05% 100.00% 98.98% 100.00% 99.98% 99.98% 100.00% 98.00% 97.00% 97.00% 99.95% 96.00% 99.90% 94.00% 99.85% 99.81% 92.00% 92.00% 99.80% 99.75% 90.00% 99.70% 88.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 6.51 6.50 7.00 100.20% 100.00% 5.94 6.00 100.00% 5.03 99.80% 5.00 99.60% 99.48% 99.48% 4.00 99.40% 99.20% 3.00 98.97% 99.00% 2.00 98.80% 1.00 98.60% 0.00 98.40% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98% 3.25 3.5 100.50% 100.00% 100.00% 2.9 3.02 3 100.00% 2.48 99.50% 2.5 99.00% 98.67% 2 98.50% 1.5 98.00% 97.33% 97.50% 1 97.00% 0.5 96.50% 0 96.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
89.05% 18.00 90.00% 15.65 87.82% 14.59 88.00% 16.00 14.00 86.00% 12.00 9.78 84.00% 83.00% 10.00 7.24 82.00% 81.00% 8.00 6.00 80.00% 4.00 78.00% 2.00 76.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – BAHAWALPUR
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-66.9 100.05% 99.99% 100.00% 99.99% 100.00% -72 99.95%
99.90% -69.9 99.85% 99.85%
-67.4 99.80%
99.75% -74 -72 -70 -68 -66 -64 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-76.1 105.00% 99.70% 99.27% 99.47% 100.00% -89.6 95.00%
90.00% -79.1 85.00% 83.24%
-75.2 80.00%
75.00% -95 -90 -85 -80 -75 -70 -65 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
5000.00 4496.23 14.00 11.44 12.00 4000.00 10.00 8.81 2877.66 3000.00 8.00 7.30 1885.06 2000.00 6.00 4.62 828.08 4.00 1000.00 2.00 0.00 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – MIANWALI TELENOR 4G COVERAGE (RSRP) - MIANWALI
UFONE 4G COVERAGE (RSRP) - MIANWALI ZONG 4G COVERAGE (RSRP) - MIANWALI
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – MIANWALI TELENOR 3G COVERAGE (RSCP) - MIANWALI
UFONE 3G COVERAGE (RSCP) - MIANWALI ZONG 3G COVERAGE (RSCP) - MIANWALI
QUALITY OF SERVICE SURVEY RESULTS – MIANWALI
Network Accessibility > 99% Service Accessibility > 98%
100.00% 100.00% 98.00% 97.54% 100.00% 97.50% 99.99% 97.00% 99.99% 96.53% 99.98% 99.98% 99.98% 96.50% 99.98% 96.00% 95.59% 99.97% 99.96% 95.50% 95.10% 99.97% 95.00% 99.96% 94.50% 99.96% 99.95% 94.00% 99.95% 93.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
8.00 7.10 100.50% 7.00 6.49 100.00% 100.00% 6.17 100.00% 6.00 99.49% 5.00 4.41 99.50% 4.00 99.00% 3.00 98.46% 98.50% 2.00 98.00% 1.00 0.00 97.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.3 3.19 100.20% 100.00% 100.00% 100.00% 3.2 100.00% 3.1 99.80% 3 2.94 99.60% 2.88 2.9 99.40% 2.8 99.20% 2.67 98.99% 2.7 99.00% 2.6 98.80% 2.5 98.60% 2.4 98.40% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
95.00% 25.00 23.52 89.39% 89.76% 90.00% 20.00 85.00% 82.44% 15.00 13.51 13.69 80.00% 9.26 74.88% 10.00 75.00% 5.00 70.00%
65.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – MIANWALI
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-74.2 100.00% 100.00%
100.00% 99.99% -68.5 99.99% 99.99% 99.99% -75.4 99.98% 99.98% 99.98% -70.1 99.97% 99.97% -76 -74 -72 -70 -68 -66 -64 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
100.00% -83.9 98.43% 98.68% 98.00% -86.4 96.00% 95.11%
94.00% -85.1 91.78% 92.00%
-81.2 90.00%
88.00% -88 -86 -84 -82 -80 -78 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps 3500.00 3032.06 14.00 12.30 3000.00 12.00 2500.00 10.00 8.59 2000.00 1803.25 1725.93 8.00 6.79 5.46 1500.00 6.00 915.84 1000.00 4.00 500.00 2.00 0.00 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – NARROWAL TELENOR 4G COVERAGE (RSRP) - NARROWAL
UFONE 4G COVERAGE (RSRP) - NARROWAL ZONG 4G COVERAGE (RSRP) - NARROWAL
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – NARROWAL TELENOR 3G COVERAGE (RSCP) - NARROWAL
UFONE 3G COVERAGE (RSCP) - NARROWAL ZONG 3G COVERAGE (RSCP) - NARROWAL
QUALITY OF SERVICE SURVEY RESULTS – NARROWAL
Network Accessibility > 99% Service Accessibility > 98%
100.005% 99.00% 100.000% 100.000% 98.50% 98.50% 100.000% 99.997% 98.50% 99.995% 98.00% 99.990% 97.50% 99.985% 99.983% 97.00% 96.50% 96.50% 99.980% 96.50% 99.975% 96.00% 99.970% 95.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 5.91 100.20% 6.00 5.82 5.86 100.00% 100.00% 5.80 99.80% 5.60 99.60% 99.49% 99.49% 5.40 99.40% 99.20% 5.20 5.04 98.96% 99.00% 5.00 98.80% 4.80 98.60% 4.60 98.40% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.4 3.31 100.50% 3.3 100.00% 100.00% 3.2 100.00% 3.1 3.01 2.97 99.50% 3 2.9 98.97% 2.77 99.00% 98.81% 2.8 2.7 98.50% 2.6 2.5 98.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
90.00% 25.00 88.94% 89.00% 21.40 89.00% 20.00 88.00% 87.00% 15.00 13.08 85.71% 86.00% 10.00 8.10 85.00% 84.50% 6.78 84.00% 5.00 83.00% 82.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – NARROWAL
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-69.6 100.05% 100.00% 100.00% 100.00% 99.95% 99.95% -73.3 99.90% 99.85% -67.1 99.80% 99.75% 99.72% 99.70% -69.7 99.65% 99.60% -74 -72 -70 -68 -66 -64 99.55% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90% -80.9 105.00% 99.23% -83.1 100.00% 97.82% 95.22% 95.00% -77.3 90.00% 86.86%
-85.4 85.00%
80.00% -88 -86 -84 -82 -80 -78 -76 -74 -72 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
5000.00 4491.23 10.00 9.40 4500.00 4000.00 8.00 3500.00 5.84 3000.00 6.00 2274.78 2500.00 4.25 2000.00 1455.28 1588.42 4.00 3.13 1500.00 1000.00 2.00 500.00 0.00 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
ANNEX – B
SINDH
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – NAWABSHAH TELENOR 4G COVERAGE (RSRP) - NAWABSHAH
UFONE 4G COVERAGE (RSRP) - NAWABSHAH ZONG 4G COVERAGE (RSRP) - NAWABSHAH
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – NAWABSHAH TELENOR3G COVERAGE (RSCP) - NAWABSHAH
UFONE 3G COVERAGE (RSCP) - NAWABSHAH ZONG 3G COVERAGE (RSCP) - NAWABSHAH
QUALITY OF SERVICE SURVEY RESULTS – NAWABSHAH
Network Accessibility > 99% Service Accessibility > 98%
100.00% 100.00% 100.00% 100.00% 100.00% 98.99% 99.00% 100.00% 99.00% 100.00% 98.00% 100.00% 96.98% 99.99% 97.00% 99.99% 99.99% 96.00% 95.00% 99.99% 95.00% 99.99% 94.00% 99.99% 99.98% 93.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
8.00 100.10% 6.85 100.00% 100.00% 7.00 6.23 100.00% 5.88 6.00 99.90% 4.66 99.80% 5.00 99.70% 4.00 99.60% 99.49% 99.47% 3.00 99.50% 2.00 99.40% 1.00 99.30% 0.00 99.20% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.3 100.50% 3.2 100.00% 100.00% 100.00% 3.2 100.00% 3.1 3.1 3.06 99.50% 3 99.00% 2.9 2.85 98.50% 98.00% 2.8 98.00% 2.7 97.50% 2.6 97.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
100.00% 98.49% 9.00 7.80 98.00% 8.00 96.00% 7.00 6.24 94.00% 6.00 5.00 4.33 92.00% 3.43 90.00% 89.45% 89.85% 4.00 90.00% 3.00 88.00% 2.00 86.00% 1.00 84.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – NAWABSHAH
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90% -69.7 100.02% 100.00% 100.00% 100.00% -70.3 99.98% 99.96% 99.94% -70.8 99.94% 99.92% 99.91% 99.90% -64.5 99.88%
-72 -70 -68 -66 -64 -62 -60 99.86% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-80.60 102.00% 99.42% 100.00% -85.90 98.00% 96.81% 96.00% 94.52% -85.50 94.00% 91.63% 92.00% 90.00% -76.80 88.00% -90.00 -85.00 -80.00 -75.00 -70.00 86.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
7000 8.00 7.20 7.49 5937.5 7.00 6000 5.89 5000 6.00 3797.04 5.00 4000 4.00 3000 3.00 2000 1315.24 2.00 1000 420.36 1.00 0.42 0 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – SUKKUR TELENOR 4G COVERAGE (RSRP) - SUKKUR
UFONE 4G COVERAGE (RSRP) - SUKKUR ZONG 4G COVERAGE (RSRP) - SUKKUR
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – SUKKUR TELENOR 3G COVERAGE (RSCP) - SUKKUR
UFONE 3G COVERAGE (RSCP) - SUKKUR ZONG 3G COVERAGE (RSCP) - SUKKUR
QUALITY OF SERVICE SURVEY RESULTS – SUKKUR
Network Accessibility > 99% Service Accessibility > 98%
120.00% 98.50% 100.00% 100.00% 100.00% 100.00% 97.99% 98.00% 100.00% 98.00%
80.00% 97.50% 97.00% 60.00% 97.00% 96.50% 40.00% 96.50%
20.00% 96.00%
0.00% 95.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 6.65 7.00 6.33 100.50% 100.00% 100.00% 6.00 5.58 100.00% 99.48% 99.50% 5.00 4.11 99.00% 4.00 98.50% 3.00 98.00% 97.44% 97.50% 2.00 97.00% 1.00 96.50% 0.00 96.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98% 3.3 3.25 3.22 100.20% 100.00% 100.00% 100.00% 3.2 100.00% 99.80% 3.1 99.60% 3 2.96 99.40% 2.91 99.20% 99.10% 2.9 99.00% 2.8 98.80% 2.7 98.60% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
120.00% 7.00 97.47% 96.50% 5.72 100.00% 90.00% 6.00 78.00% 5.00 80.00% 3.55 4.00 3.24 60.00% 3.00 3.00 40.00% 2.00 20.00% 1.00 0.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – SUKKUR
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-64.2 100.05% 100.00% 100.00% 99.96% -68.3 99.95% 99.90% 99.87% -70.4 99.85% 99.81% 99.80% -69.3 99.75% 99.70% -72 -70 -68 -66 -64 -62 -60 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-74.90 100.00% 99.51% 99.00% 98.06% 97.66% -80.10 98.00% 97.00% 96.00% -81.70 95.00% 94.23% 94.00% -80.90 93.00% 92.00% -84.00 -82.00 -80.00 -78.00 -76.00 -74.00 -72.00 -70.00 91.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
6000 20.00 17.79 4868.24 4750.14 5000 4186.39 15.00 13.15 4000 12.34
3000 10.00 5.73 2000 771.19 5.00 1000
0 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – LARKANA TELENOR 4G COVERAGE (RSRP) - LARKANA
UFONE 4G COVERAGE (RSRP) - LARKANA ZONG 4G COVERAGE (RSRP) - LARKANA
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – LARKANA TELENOR 3G COVERAGE (RSCP) - LARKANA
UFONE 3G COVERAGE (RSCP) - LARKANA ZONG 3G COVERAGE (RSCP) - LARKANA
QUALITY OF SERVICE SURVEY RESULTS – LARKANA
Network Accessibility > 99% Service Accessibility > 98%
100.020% 102.00% 100.000% 99.998% 99.49% 100.000% 99.984% 100.00% 98.49% 98.00% 99.980% 98.00% 99.960% 96.00% 99.940% 99.913% 94.00% 99.920% 92.00% 99.900% 92.00% 99.880% 90.00% 99.860% 88.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
6.40 100.50% 6.21 100.00% 6.17 6.13 6.20 100.00% 99.50% 6.00 98.98% 99.00% 5.80 98.50% 5.60 98.00% 97.46% 97.28% 5.40 5.33 97.50% 97.00% 5.20 96.50% 5.00 96.00% 4.80 95.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98% 101.00% 3.3 3.21 100.00% 100.00% 100.00% 100.00% 3.2 99.00% 3.04 3.1 98.00% 3 97.00% 2.9 96.00% 2.81 94.44% 2.8 2.75 95.00% 94.00% 2.7 93.00% 2.6 92.00% 2.5 91.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds 105.00% 7.00 99.49% 5.86 6.03 100.00% 6.00 5.00 95.00% 4.12 4.00 3.14 89.00% 90.00% 88.00% 3.00 86.93% 2.00 85.00% 1.00
80.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – LARKANA
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90% -64.8 100.001% 100.000% 100.000% 100.000% 99.999% -67.6 100.000% 99.999% 99.999% -69.1 99.998% 99.997% 99.998% 99.997% -69.6 99.997% 99.996% -70 -68 -66 -64 -62 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90% -76.40 99.06% 100.00% 98.46% 98.00% -83.80 96.00% 94.00% 93.29% -85.50 92.00% 91.32% 90.00% -80.60 88.00%
-90.00 -85.00 -80.00 -75.00 -70.00 86.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
3500 12.00 11.21 2862.88 3000 10.00 2500 8.00 2000 1351.06 6.00 1500 955.04 915.66 4.00 3.43 1000 2.38 1.91 500 2.00 0 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – SANGHAR TELENOR 4G COVERAGE (RSRP) - SANGHAR
UFONE 4G COVERAGE (RSRP) - SANGHAR ZONG 4G COVERAGE (RSRP) - SANGHAR
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – SANGHAR TELENOR 3G COVERAGE (RSCP) - SANGHAR
UFONE 3G COVERAGE (RSCP) - SANGHAR ZONG 3G COVERAGE (RSCP) - SANGHAR
QUALITY OF SERVICE SURVEY RESULTS – SANGHAR
Network Accessibility > 99% Service Accessibility > 98%
100.01% 100.00% 100.00% 100.00% 100.50% 100.00% 100.00% 100.00% 100.00% 99.50% 99.99% 99.00% 98.50% 99.99% 98.50% 99.98% 98.00% 99.98% 99.97% 97.50% 99.97% 97.00% 97.00% 99.97% 97.00% 99.96% 96.50% 99.96% 96.00% 99.95% 95.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 9.00 7.86 100.10% 100.00% 100.00% 100.00% 8.00 100.00% 7.00 6.08 6.17 99.90% 6.00 99.80% 5.00 4.35 99.70% 4.00 99.60% 99.49% 3.00 99.50% 2.00 99.40% 1.00 99.30% 0.00 99.20% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.3 3.22 120.00% 100.00% 100.00% 100.00% 100.00% 3.2 3.11 100.00% 3.1 80.00% 3 2.93 60.00% 2.9 2.84 40.00% 2.8 2.7 20.00% 2.6 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds 98.98% 100.00% 12.00 98.00% 10.25 96.00% 10.00 94.00% 8.00 92.00% 90.00% 88.94% 88.89% 6.00 87.50% 88.00% 3.90 3.75 3.23 86.00% 4.00 84.00% 2.00 82.00% 80.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – SANGHAR
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-65.7 100.01% 100.00% 100.00% 100.00% 100.00% 100.00% -65.9 99.99% 99.99% -61.9 99.98% 99.98% 99.97% 99.97% -72.2 99.97% 99.96% -75 -70 -65 -60 -55 99.96% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-77.30 100.00% 99.64% 98.91% 98.74% 99.00% -82.40 98.00%
-81.60 97.00% 96.28% 96.00% -81.70 95.00%
-84.00 -82.00 -80.00 -78.00 -76.00 -74.00 94.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
3000 12.00 2536.72 9.62 10.00 2500 2125.13 2000 8.00 7.16
1500 6.00 1118.95 1000 659.35 4.00 1.39 500 2.00 1.35
0 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – BADIN TELENOR 4G COVERAGE (RSRP) - BADIN
UFONE 4G COVERAGE (RSRP) - BADIN ZONG 4G COVERAGE (RSRP) - BADIN
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – BADIN TELENOR 3G COVERAGE (RSCP) - BADIN
UFONE 3G COVERAGE (RSCP) - BADIN ZONG 3G COVERAGE (RSCP) - BADIN
QUALITY OF SERVICE SURVEY RESULTS – BADIN
Network Accessibility > 99% Service Accessibility > 98%
100.01% 100.00% 101.00% 100.00% 100.00% 99.99% 100.00% 99.99% 99.00% 98.50% 98.50% 99.98% 99.97% 98.00% 99.97% 97.00% 99.96% 96.00% 99.95% 99.94% 95.00% 94.47% 99.94% 94.00% 99.93% 93.00% 99.92% 92.00% 99.91% 91.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
7.00 100.50% 100.00% 5.72 5.78 5.58 100.00% 6.00 99.49% 99.50% 5.00 4.54 98.98% 99.00% 4.00 98.50% 3.00 97.87% 98.00% 2.00 97.50% 1.00 97.00% 0.00 96.50% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.3 3.24 120.00% 100.00% 100.00% 100.00% 100.00% 3.2 3.12 100.00% 3.1 80.00% 3 60.00% 2.9 2.83 2.82 40.00% 2.8 2.7 20.00% 2.6 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds 99.50% 100.00% 99.00% 8.00 6.70 99.00% 7.00 98.00% 6.00 97.00% 5.00 4.20 4.13 95.50% 3.32 96.00% 95.00% 4.00 95.00% 3.00 94.00% 2.00 93.00% 1.00 92.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – BADIN
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-69.7 100.05% 100.00% 100.00% 100.00% 100.00% 99.95% -63 99.90% 99.85% 99.80% -65.7 99.75% 99.69% 99.70% 99.65% -72 99.60% 99.55% 99.50% -75 -70 -65 -60 -55 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-78.80 100.50% 99.89% 100.00% 99.29% -77.10 99.50% 99.00% 98.81% 98.50% -80.70 97.87% 98.00% 97.50% -83.60 97.00% 96.50% -86.00 -84.00 -82.00 -80.00 -78.00 -76.00 -74.00 -72.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
3500 3265.86 25.00 3000 19.91 20.00 2500 2243.69 2245.2 2000 15.00 1500 995.62 10.00 1000 5.54 5.00 500 2.16 2.57 0 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – MIRPURKHAS TELENOR 4G COVERAGE (RSRP) - MIRPURKHAS
UFONE 4G COVERAGE (RSRP) - MIRPURKHAS ZONG 4G COVERAGE (RSRP) - MIRPURKHAS
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – MIRPURKHAS TELENOR 3G COVERAGE (RSCP) - MIRPURKHAS
UFONE 3G COVERAGE (RSCP) - MIRPURKHAS ZONG 3G COVERAGE (RSCP) - MIRPURKHAS
QUALITY OF SERVICE SURVEY RESULTS – MIRPUR KHAS
Network Accessibility > 99% Service Accessibility > 98%
100.00% 100.00% 100.00% 100.00% 99.00% 98.50% 100.00% 98.50% 97.99% 100.00% 98.00% 100.00% 97.50% 97.00% 100.00% 97.00% 100.00% 96.50% 99.99% 100.00% 96.00% 95.52% 99.99% 95.50% 99.99% 95.00% 99.99% 94.50% 99.99% 94.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
7.00 100.10% 5.91 6.08 5.87 100.00% 100.00% 6.00 100.00% 99.90% 5.00 4.26 99.80% 4.00 99.70% 99.60% 3.00 99.48% 99.49% 99.50% 2.00 99.40% 1.00 99.30% 0.00 99.20% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.25 102.00% 3.19 100.00% 100.00% 100.00% 3.2 100.00% 3.15 3.1 98.00% 3.03 3.05 3 96.00% 3 2.95 2.91 94.00% 92.31% 2.9 92.00% 2.85 90.00% 2.8 2.75 88.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
93.00% 92.46% 8.00 6.73 92.00% 7.00 91.00% 6.00 5.06 90.05% 5.00 4.35 90.00% 89.05% 4.00 3.27 89.00% 88.44% 3.00 88.00% 2.00 87.00% 1.00 86.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – MIRPUR KHAS
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90%
-67.8 100.01% 100.00% 100.00% 100.00% 100.00% -67.7 100.00% 99.99% -71.3 99.99% 99.98% 99.98% -71 99.98% 99.97% -72 -71 -70 -69 -68 -67 -66 -65 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-77.50 120.00% 95.47% 99.30% 99.53% 100.00% -86.00 82.44% 80.00%
-79.60 60.00% 40.00%
-81.70 20.00%
-90.00 -85.00 -80.00 -75.00 -70.00 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
4500 4043.06 18.00 16.31 3840.01 4000 16.00 3500 3051.85 14.00 12.63 3000 12.00 2500 10.00 2000 8.00 6.49 1500 1241.84 6.00 4.55 1000 4.00 500 2.00 0 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
ANNEX – C
KHYBER PAKHTUNKHWA
4G NETWORK COVERAGE / SIGNAL STRENGTH (RSRP)
JAZZ 4G COVERAGE (RSRP) – NOWSHERA TELENOR 4G COVERAGE (RSRP) - NOWSHERA
UFONE 4G COVERAGE (RSRP) - NOWSHERA ZONG 4G COVERAGE (RSRP) - NOWSHERA
3G NETWORK COVERAGE / SIGNAL STRENGTH (RSCP) JAZZ 3G COVERAGE (RSCP) – NOWSHERA TELENOR 3G COVERAGE (RSCP) - NOWSHERA
UFONE 3G COVERAGE (RSCP) - NOWSHERA ZONG 3G COVERAGE (RSCP) - NOWSHERA
QUALITY OF SERVICE SURVEY RESULTS – NOWSHERA
Network Accessibility > 99% Service Accessibility > 98%
100.005% 100.00% 100.000% 100.000% 97.61% 98.00% 100.000% 95.65% 95.67% 96.00% 99.995% 99.991% 94.00% 99.990% 92.00% 90.00% 99.985% 99.982% 87.74% 88.00% 99.980% 86.00% 99.975% 84.00% 99.970% 82.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 6.33 6.40 6.25 100.20% 100.00% 100.00% 100.00% 6.20 99.80% 6.00 99.60% 99.50% 5.76 5.80 99.40% 99.20% 5.56 98.92% 5.60 99.00% 5.40 98.80% 98.60% 5.20 98.40% 5.00 98.20% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.3 3.21 120.00% 100.00% 100.00% 100.00% 100.00% 3.2 100.00% 3.1 2.99 80.00% 3 2.9 2.83 60.00% 2.8 2.75 40.00% 2.7 2.6 20.00% 2.5 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
105.00% 30.00 26.91 99.04% 100.00% 25.00 95.65% 95.00% 20.00
90.00% 87.79% 15.00 12.12 12.75 85.51% 85.00% 10.00 6.86 80.00% 5.00
75.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – NOWSHERA
3G Signal Strength (RSCP) > -100dBm 3G Signal Strength (RSCP) Confidencel Level > 90% -71.2 100.00% 100.00% 100.00% 100.00% 100.00% -66.7 100.00% 100.00% 100.00% -72.9 100.00% 100.00% 100.00% 100.00% -69 100.00% 100.00% -74 -72 -70 -68 -66 -64 -62 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-80.30 98.50% 98.22% 98.00% 97.34% 97.50% 97.14% -82.90 97.00% 96.50% -81.80 96.00% 95.50% 95.50% 95.00% -80.80 94.50% 94.00% -84.00 -83.00 -82.00 -81.00 -80.00 -79.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (3G) > 256Kbps User Data Throughput (4G) > 2Mbps
4500 3935.43 18.00 15.80 4000 16.00 3500 14.00 2784.46 3000 12.00 2500 2056.32 10.00 8.36 8.78 2000 8.00 1500 1162.02 6.00 1000 4.00 2.82 500 2.00 0 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG