SOCIAL RESPONSIBILITY BEYOND measurement 2013 Corporate citizenship report table of contents

A Leader in Corporate Citizenship...... 6 Report Parameters Governance, Commitments and Engagement

Uncompromising Integrity...... 7 3.1 Reporting period for information provided...... 19 4.1 governance structure of the organization, including committees under the highest governance body 3.2 Date of most recent previous report...... 19 Values ...... 8 responsible for specific tasks, such as setting strategy Policies...... 9 3.3 Reporting cycle (annual, biennial, etc.)...... 19 or organizational oversight...... 22

Sustainability Strategy...... 10 3.4 Contact point for questions regarding the report or 4.2 Indicate whether the Chair of the highest governance its contents...... 19 body is also an executive officer...... 22 Philanthropy...... 11 3.5 Process for defining report content...... 19 4.3 For organizations that have a unitary board structure, Strategy and analysis state the number and gender of members of the highest 3.6 Boundary of the report (e.g., countries, divisions, 1.1 Strategy and analysis statement...... 13 governance body that are independent and/or non- subsidiaries, leased facilities, joint ventures, suppliers)...... 19 executive members...... 22 1.2 Description of key impacts, risks, and opportunities...... 13 3.7 State any specific limitations on the scope or boundary 4.4 mechanisms for shareholders and employees to of the report...... 19 ORGANIZATIONAL PROFILE provide recommendations or direction to the highest governance body...... 22 2.1 Name of the organization...... 15 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can 4.5 Linkage between compensation for members of the highest 2.2 Primary brands, products, and/or services...... 15 significantly affect comparability from period to period and/ governance body, senior managers, and executives (including or between organizations...... 19 2.3 Operational structure of the organization, including departure arrangements), and the organization’s performance main divisions, operating companies, subsidiaries, and 3.9 Data measurement techniques and the bases of calculations, (including social and environmental performance)...... 23 joint ventures...... 15 including assumptions and techniques underlying estimations 4.6 Processes in place for the highest governance body to applied to the compilation of the Indicators and other 2.4 Location of organization’s headquarters...... 15 ensure conflicts of interest are avoided...... 23 information in the report...... 20 2.5 Number of countries where the organization operates, and 4.7 Process for determining the composition, qualifications, 3.10 Explanation of the effect of any re-statements of information names of countries with either major operations or that are and expertise of the members of the highest governance provided in earlier reports, and the reasons for such specifically relevant to the sustainability issues covered in body and its committees, including any consideration of re-statement (e.g., mergers/acquisitions, change of base the report...... 15 gender and other indicators of diversity...... 23 years/periods, nature of business, measurement methods)...... 20 2.6 Nature of ownership and legal form...... 16 4.8 Internally developed statements of mission or values, 3.11 Significant changes from previous reporting periods in codes of conduct, and principles relevant to economic, 2.7 markets served (including geographic breakdown, sectors the scope, boundary, or measurement methods applied environmental, and social performance and the status served, and types of customers/beneficiaries)...... 16 in the report...... 20 of their implementation...... 23 2.8 Scale of the reporting organization...... 16 3.12 Table identifying the location of the Standard Disclosures in 4.9 Procedures of the highest governance body for overseeing the report...... 20 2.9 Significant changes during the reporting period regarding the organization’s identification and management of size, structure, or ownership...... 16 3.13 Policy and current practice with regard to seeking external economic, environmental, and social performance, including assurance for the report...... 20 relevant risks and opportunities, and adherence or compliance 2.10 Awards received in the reporting period...... 16 with internationally agreed standards, codes of conduct, and principles...... 24

2 table of contents

4.10 Processes for evaluating the highest governance body’s EC2 Financial implications and other risks and opportunities for EN6 Initiatives to provide energy-efficient or renewable energy own performance, particularly with respect to economic, the organization’s activities due to climate change �����������������������28 based products and services, and reductions in energy environmental, and social performance...... 24 requirements as a result of these initiatives �����������������������������������33 EC3 Coverage of the organization’s defined benefit 4.11 Explanation of whether and how the precautionary approach plan obligations �������������������������������������������������������������������������������������28 EN7 Initiatives to reduce indirect energy consumption and or principle is addressed by the organization...... 24 reductions achieved ������������������������������������������������������������������������������34 EC4 Significant financial assistance received from government ����������29 4.12 Externally developed economic, environmental, and social EN8 Total water withdrawal by source ������������������������������������������������������35 EC5 Range of ratios of standard entry-level wage by gender charters, principles, or other initiatives to which the compared to local minimum wage at significant locations EN9 Water sources significantly affected by withdrawal of water ������35 organization subscribes or endorses...... 24 of operation ��������������������������������������������������������������������������������������������29 EN10 Percentage and total volume of water recycled and reused ���������35 4.13 memberships in associations (such as industry associations) EC6 Policy, practices, and proportion of spending on locally-based and/or national/international advocacy organizations in EN11 Location and size of land owned, leased, managed in, or suppliers at significant locations of operation ���������������������������������29 which the organization: Has positions in governance bodies; adjacent to, protected areas and areas of high biodiversity Participates in projects or committees; Provides substantive EC7 Procedures for local hiring and proportion of senior value outside protected areas ������������������������������������������������������������35 funding beyond routine membership dues; or Views management hired from the local community at significant EN12 Description of significant impacts of activities, products, and membership as strategic...... 25 locations of operation ���������������������������������������������������������������������������29 services on biodiversity in protected areas and areas of high 4.14 List of stakeholder groups engaged by the organization...... 25 EC8 Development and impact of infrastructure investments biodiversity value outside protected areas ���������������������������������������35 and services provided primarily for public benefit through 4.15 Basis for identification and selection of stakeholders with EN13 habitats protected or restored ������������������������������������������������������������35 commercial, in-kind, or pro bono engagement ��������������������������������30 whom to engage...... 25 EN14 Strategies, current actions, and future plans EC9 understanding and describing significant indirect economic 4.16 Approaches to stakeholder engagement, including frequency for managing impacts on biodiversity. �����������������������������������������������36 impacts, including the extent of impacts ������������������������������������������30 of engagement by type and by stakeholder group...... 26 EN15 Number of iucn red list species and national conservation list ENVIRONMENTAL 4.17 Key topics and concerns that have been raised through species with habitats in areas affected by operations, stakeholder engagement, and how the organization has DMA EN Disclosure on Management Approach EN ���������������������������������32 by level of extinction risk. �������������������������������������������������������������������36 responded to these concerns, including through its reporting...... 26 EN1 material used by weight or volume ��������������������������������������������������32 EN16 Total direct and indirect greenhouse gas emissions ECONOMIC PERFORMANCE by weight ������������������������������������������������������������������������������������������������36 EN2 Percentage of materials used that are recycled input material ����32 DMA EC Disclosure on Management Approach EC ����������������������������������28 EN17 Other relevant indirect greenhouse gas emissions EN3 Direct energy consumption by primary energy source �������������������32 by weight ������������������������������������������������������������������������������������������������36 EC1 Direct economic value generated and distributed, including EN4 Indirect energy consumption by primary source �����������������������������33 revenues, operating costs, employee compensation, donations EN18 Initiatives to reduce greenhouse gas emissions and and other community investments, retained earnings, and EN5 Energy saved due to conservation and efficiency reductions achieved ������������������������������������������������������������������������������37 payments to capital providers and governments ����������������������������28 improvements ����������������������������������������������������������������������������������������33 EN19 Emissions of ozone-depleting substances by weight ���������������������37

3 table of contents

EN20 NOx, SOx, and other significant air emissions by type LA4 Percentage of employees covered by collective LA15 Return to work and retention rates after parental leave, and weight ����������������������������������������������������������������������������������������������37 bargaining agreements ...... 42 by gender...... 45

EN21 Total water discharge by quality and destination ����������������������������37 LA5 minimum notice period(s) regarding significant operational SOCIAL: HUMAN RIGHTS changes, including whether it is specified in collective EN22 Total weight of waste by type and disposal method ����������������������37 DMA HR Disclosure on Management Approach HR...... 47 agreements...... 43 EN23 Total number and volume of significant spills ���������������������������������38 HR1 Percentage and total number of significant investment LA6 Percentage of total workforce represented in formal agreements and contracts that include human rights clauses EN24 Weight of transported, imported, exported, or treated waste joint management-worker health and safety committees or that have undergone human rights screening...... 47 deemed hazardous under the terms of the basel convention that help monitor and advise on occupational health and annex I, II, III, and VIII, and percentage of transported waste safety programs...... 43 HR2 Percentage of significant suppliers, contractors, and other shipped internationally �������������������������������������������������������������������������38 business partners that have undergone human rights LA7 Rates of injury, occupational diseases, lost days, and screening and actions taken...... 47 EN25 Identity, size, protected status, and biodiversity value absenteeism, and number of work-related fatalities by region of water bodies and related habitats significantly affected and gender...... 43 HR3 Total hours of employee training on policies and procedures by the reporting organization’s discharges of water concerning aspects of human rights that are relevant to LA8 Education, training, counseling, prevention, and and runoff ����������������������������������������������������������������������������������������������38 operations, including the percentage of employees trained...... 48 risk-control programs in place to assist workforce EN26 Initiatives to mitigate environmental impacts of products members, their families, or community members HR4 Total number of incidents of discrimination and corrective and services, and extent of impact mitigation �����������������������������38 regarding serious diseases...... 43 actions taken...... 48

EN27 Percentage of products sold and their packaging materials LA9 health and safety topics covered in formal agreements HR5 Operations and significant suppliers identified in which that are reclaimed by category �����������������������������������������������������������39 with trade unions...... 44 the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to EN28 monetary value of significant fines and total number LA10 Average hours of training per year per employee by gender support these rights...... 49 of non-monetary sanctions for non-compliance with and by employee category...... 44 environmental laws and regulations ���������������������������������������������������39 HR7 Operations and significant suppliers identified as having LA11 Programs for skills management and lifelong learning that significant risk for incidents of forced or compulsory labor, support the continued employability of employees and assist Social: LABOR PRACTICES and decent work indicator and measures to contribute to the elimination of all forms them in managing career endings...... 44 DMA LA Disclosure on Management Approach LA...... 41 of forced or compulsory labor...... 49 LA12 Percentage of employees receiving regular performance and LA1 Total workforce by employment type, employment contract, HR8 Percentage of security personnel trained in the career development reviews by gender...... 44 and region broken down by gender...... 41 organization’s policies or procedures concerning aspects LA13 Composition of governance bodies and breakdown of of human rights that are relevant to operations...... 49 LA2 Total number and rate of new employee hires and employee employees per employee category according to gender, age turnover by age group, gender, and region...... 41 HR9 Total number of incidents of violations involving rights of group, minority group membership, and other indicators indigenous people and action taken...... 49 LA3 Benefits provided to full-time employees that are not of diversity...... 44 provided to temporary or part-time employees, by major HR10 Percentage and total number of operations that LA14 Ratio of basic salary and remuneration of women to men by operations...... 42 have been subject to human rights reviews and/or employee category, by significant locations of operation...... 45 impact assessments...... 49

HR11 Number of grievances related to human rights filed, addressed, and resolved through formal grievance mechanisms...... 49

4 table of contents social: society social: product responsibilities

DMA SO Disclosure on Management Approach SO...... 51 DMA PR Disclosure on Management Approach PR...... 54

SO1 Percentage of operations with implemented local PR1 Life cycle stages in which health and safety impacts community engagement, impact assessments, and of products and services are assessed for improvement development programs...... 51 and percentage of significant products and services categories subject to procedures...... 54 SO2 Percentage and total number of business units analyzed for risks related to corruption...... 52 PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts SO3 Percentage of employees trained in organization’s and services during their life cycle by type of outcomes...... 54 anti-corruption policies and procedures...... 52 PR3 Type of product and service information required by SO4 Actions taken in response to incidents of corruption...... 52 procedures and percentage of significant products and SO5 Public policy positions and participation in public policy services subject to such information requirements...... 54 development and lobbying...... 52 PR4 Total number of incidents of non-compliance with regulations SO6 Total value of financial and in-kind contributions to political and voluntary codes concerning product and service parties, politicians, and related institutions by country...... 52 information and labeling, by type of outcomes...... 55

SO7 Total number of legal actions for anti-competitive behavior, PR5 Practices related to customer satisfaction, including results antitrust, and monopoly practices and their outcomes...... 52 of surveys measuring customer satisfaction...... 55

SO8 monetary value of significant fines and total number PR6 Program for adherence to laws, standards, and voluntary of non-monetary sanctions for non-compliance with laws codes related to marketing communications, including and regulations...... 52 advertising, promotion and sponsorship...... 55

S09 Operations with significant potential or actual negative PR7 Total number of incidents of non-compliance with regulations impacts on local communities...... 52 and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship by type SO10 Prevention and mitigation measures implemented in of outcomes...... 55 operations with significant potential or actual negative impacts on local communities...... 52 PR8 Total number of substantial complaints regarding breaches of customer privacy and losses of data...... 55

PR9 monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services...... 55

Glossary and acronyms...... 56

Contact us...... 58

5 A Leader in Corporate Citizenship

Outstanding corporate citizenship has three main components, and all are important priorities for Agilent. The first element is corporate governance—the practices that bring to life the highest standards of integrity and transparency. Our uncompromising integrity is core in all our dealings with customers and suppliers.

The second element of corporate citizenship is the role we play as an employer and community member. Our corporate citizenship efforts strengthen Agilent’s long- term competitiveness and help improve the viability of our many communities. We will continue to make these efforts a priority. The third component is a dedicated focus on sustainability in our products and operations. EMPLOYEE PHOTOGRAPHY As a result, Agilent strives to honor our obligations to The photos in the collage represent employee submissions to the Agilent Eye society by being an economic, intellectual, social, and Photo Contest. Agilent’s diversity and the innovation of its employees are key business strengths, and the competition provides all employees with the sustainability leader in each nation and community in opportunity to showcase these strengths and share their perspectives and creativity with the entire Agilent community. which we operate.

< back to toc 6 Uncompromising Integrity

I am pleased to present Agilent Technologies’ • Our Supplier Code also reflects the latest 2013 Corporate Citizenship Report. This report requirements from the United Nations Guiding demonstrates the commitment of our company, Principles on Business and Human Rights. leaders and employees to the highest standards of Agilent’s focus on sustainability continues social and environmental responsibility. Corporate throughout the lifecycle of our innovative products. citizenship has been a consistent value throughout As we move forward into year, Agilent is Agilent’s 75-year heritage as an industry leader. committed to provide even more detailed and This year’s Corporate Citizenship and Responsibility transparent data reporting on our corporate Report provides details of our sustainability citizenship initiatives, as we will be using the strategies and philanthropic efforts in 2013. I would GRI 4.0 framework in 2015. particularly like to highlight the efforts we have At the end of 2014, Agilent plans to separate into made to ensure our social responsibility throughout A MESSAGE FROM BILL SULLIVAN, two publicly traded, industry-leading companies. Agilent’s supply chain: PRESIDENT AND ceo OF Agilent Technologies will focus on life sciences, AGILENT TECHNOLOGIES, INC. • As a reflection of today’s global environment, we diagnostics and applied markets, while have updated Agilent’s Supplier Code of Conduct Technologies will focus on electronic measurement. to ensure compliance with Environmental, Health, As part of Keysight’s launch, we will ensure that Safety and Social Responsibility guidelines the new company is all set to carry forward the rich throughout our supply chain. history of Agilent’s corporate social responsibility. • Agilent suppliers now must disclose to us whether any products, parts, components and materials provided contain conflict minerals from the Democratic Republic of Congo, in accordance with the Dodd-Frank Act for Wall Street Reform and Consumer Protection.

< back to toc 7 Values

Our approach to citizenship rests on a Uncompromising Integrity framework of values distinguished by Adhere to the highest standards of business uncompromising integrity and the highest ethics; act with uncompromising integrity standards of business ethics. Our values in all relationships with customers, suppliers, shape the way our products are designed and employees. and delivered, how our operations and Speed supply chains are managed, and how we Respond decisively and rapidly to customer adapt to take on the tough social and and business needs. environmental challenges of the 21st century. Focus Innovation and Contribution Anticipate and satisfy customers with detailed Provide quality and originality in our products, attention to their needs. systems, and solutions. Accountability Trust, Respect, and Teamwork Make honest and consistent commitments Foster an inclusive environment that and deliver as promised. demonstrates respect for individuals, their ideas, and contributions.

< back to toc 8 Policies

Environmental Policy Employee Diversity, Inclusion, Accessibility, and Work/ Quality Policy Agilent is committed to acting in an environmentally Life Balance Agilent earns customer loyalty by providing products responsible manner. Learn more about our Environmental Agilent applies a range of policies, programs, and and services of the highest quality and greatest value. Policy at Agilent’s Environmental Policy. practices to promote diversity, inclusion, accessibility, Learn more at Agilent Quality Policy. and work/life balance, including: Occupational Health and Safety Policy Privacy Principles Agilent is committed to health and safety practices and • Nondiscrimination policy Agilent is committed to respecting and protecting work environments that enable our people to work injury • Accessibility policy the privacy and personal information of customers, and illness-free. Learn more about our OHS Policy at employees, and partners. Learn more at Agilent Agilent’s OHS Policy. • Education assistance program Privacy Statement. • Employee assistance program Human Rights and Labor Policy Political Activities Agilent conducts business with uncompromising integrity • Employee network group guidelines Agilent contributes to dialogue and decision-making and promotes human rights within the company’s sphere • Balanced approach between campus recruiting and on public policies affecting the company, our employees, of influence. Learn more at Agilent’s Human Rights and experienced hiring and operations. In 2013, Agilent provided no financial Labor Policy. • Harassment-free work environment or in-kind contributions to political parties. Employee Volunteerism Policy • Flexible and part-time work schedules when possible Anti-Corruption Policy Agilent employees may use up to four hours of company Learn more at Employee Diversity and Inclusion. One of Agilent’s most important company assets is our time per month, with manager approval, to work on reputation for ethical behavior, honesty, and fair dealing. company supported or sponsored community activities. Supplier Code of Conduct Agilent’s anti-corruption policy incorporates the common Learn more at Agilent’s Volunteer Policy. Our Supplier Code of Conduct states that we will not elements of anti-corruption laws and regulations world- establish or maintain a business relationship with a wide that apply to Agilent’s business. Learn more at supplier if we believe that its practices violate local laws Global Anti-Corruption Policy. or basic international principles relating to human rights, anti-corruption, bribery, labor standards, or environmental protection. We expect our suppliers, and their suppliers, to adhere to environmental and social responsibility principles that are similar to those valued in Agilent.

< back to toc 9 Sustainability Strategy

Agilent’s emphasis on sustainability is meant Social • Ensure our products comply with relevant to ensure the actions we take today do not • Conduct our business with uncompromising safety and environmental standards jeopardize future generations’ ability to realize integrity and promote human rights within and regulations. their goals and dreams. We recognize that the company’s sphere of influence. Supplier an effective sustainability strategy addresses • Ensure employee engagement in the success • Inform suppliers and contractors of our the environmental, social, health and safety, of the company. environmental and social responsibility product, supplier, and economic components expectations. Require them to adopt of sustainability: • Be an economic, intellectual, and social management practices aligned with asset to each nation and community in which Environmental our expectations. we operate. • Drive continuous improvement in • Inform suppliers and contractors of our environmental sustainability through Health and Safety occupational health and safety expectations. recycling, conservation of resources, • Create the health and safety practices and Require them to adopt sound occupational prevention of pollution, product development, work environments that enable our people health and safety management practices. and promotion of environmental responsibility to work injury- and illness-free. among our employees. Economic • Ensure our operations comply with relevant • Create economic value for our shareholders. • Ensure our operations comply with applicable occupational health and safety regulations. environmental regulations. • Achieve our financial objectives in a Products sustainable and responsible manner. • Conduct our operations in a manner • Ensure our products meet or exceed their committed to the conservation of resources, published specifications. prevention of pollution, and promotion of environmental responsibility.

< back to toc 10 Philanthropy

11% In 2013, Agilent and the Agilent Technologies Foundation provided $13.9 million in university grants and equipment 8% 39% supporting science and technology research at the forefront of electronic and bio-analytic measurement technologies. In addition, $1.3 million in pre-university science-education grants supported programs reaching more than 6,000 educators and 600,000 students worldwide. Through employee match programs and other community investments, Agilent and the Foundation provided $1.9 million in donations. In total, Agilent and the Agilent Technologies Foundation invested more than $17 million in philanthropic cash and equipment in 2013.

For more information, see the Agilent Technologies Foundation financial statement for FY13. 42%

■ university Research 39% ■ university Equipment 42% ■ Community Science Education 8% ■ Employee Match & Other Community Programs 11%

< back to toc 11 1.1 STRATEGY AND ANALYSIS STATEMENT

1.2 DESCRIPTION OF KEY IMPACTS, RISKS, AND OPPORTUNITIES

Strategy and analysis Dave Weldon, usa

PROFILE DISCLOSURES

< back to toc STRATEGY AND ANALYSIS

1.1 1.2 STRATEGY AND ANALYSIS STATEMENT Description of key impacts, risks, and opportunities This report describes Agilent’s relationship with the Agilent is committed to conducting business in an ethical, environment and society. It presents our strategies, socially responsible, and environmentally sustainable objectives, and results around sustainability and social manner. Our citizenship objective is to be an economic, responsibility. We strive to be a leader in managing intellectual, and social asset to each nation and our environmental and social practices through our community in which we operate. Agilent’s community sustainability strategies and community investment relations and giving programs and the Agilent efforts. Today, customers are demanding that companies Technologies Foundation are tangible examples of our demonstrate awareness and focus on environmental commitment to exemplary corporate citizenship. and corporate social responsibilities. Agilent’s Corporate Citizenship Report details our accomplishments at Agilent’s corporate citizenship commitment is consistent a corporate level as well as the generosity of the with our Environmental Policy and Human Rights and Agilent Technologies Foundation for fiscal year 2013. In Labor Policy—all essential for continued business presenting our environmental and social responsibility success. Agilent’s ISO 14001-certified companywide strategy, Agilent has used the Global Reporting Initiative environmental management system is used to (GRI) 3.1 format to provide greater transparency and manage and drive continuous reduction of adverse ISO 14001 environmental impacts. accountability in our public disclosure of our corporate Agilent is an ISO 14001 citizenship efforts. certified company focused on the reduction of adverse environmental impacts.

profile disclosures < back to toc 13 2.1 2.5 2.9 name of the Number of countries Significant changes organization where the organization during the reporting operates period regarding 2.2 size, structure, or ownership primary brands, 2.6 products, and/OR Nature of ownership services and legal form 2.10 Awards received in 2.3 2.7 the reporting period Operational structure Markets served of the organization 2.8 2.4 Scale of the reporting Location of organization organization’s headquarters

ORGANIZATIONAL PROFILE MARTY GROVE, usa

PROFILE DISCLOSURES

< back to toc ORGANIZATIONAL PROFILE

2.1 2.3 Name of the organization Operational structure of the organization, Agilent Technologies Inc. including main divisions, operating companies, subsidiaries, and joint ventures 2.2 Agilent offers the broadest range of innovative Primary brands, products, and/or services measurement solutions in the industry. The Agilent’s singular focus on measurement helps scientists, company’s four businesses—Chemical Analysis, Life researchers, and engineers address their toughest Sciences, Diagnostics and Genomics, and Electronic challenges with precision and confidence. Our products Measurement—provide customers with products and and services help to deliver the breakthroughs that services that make a real difference in the lives of people make a measurable difference. The company’s 20,600 everywhere. And at Agilent Research we employees serve customers in more than 100 countries. conduct research that anticipates customer needs and produces breakthroughs that power growth. Agilent holds many product and market leadership positions, including first worldwide in overall test and 2.4 measurement products as well as in gas chromatographs Location of organization’s headquarters and liquid chromatography/. We are Agilent Technologies Inc. #1 also a leading test and measurement equipment supplier 5301 Stevens Creek Boulevard to the telecommunications industry. With a singular focus No. 1 in overall test and Santa Clara, CA 95051 on measurement, we: measurement products, Phone: (408) 553-2424 • Advance next-generation wireless communications. as well as in gas 2.5 chromatographs and liquid • Help the military become more flexible, mobile, Number of countries where the organization and reliable. operates, and names of countries with either chromatography/mass • Enable nondestructive subsurface electronic testing major operations or that are specifically relevant spectrometry of semiconductor materials. to the sustainability issues covered in the report • Analyze the causes and cures for disease. Our primary research and development and manufacturing sites are in California, Colorado, and Delaware in the • Make the world more safe and secure from crime U.S., and in Australia, China, Germany, India, Italy, Japan, and drugs. Malaysia, Singapore, and the . • Aid in the discovery and quality of medicines. • Keep our air, water, soil, and food clean and safe. More information about Agilent product, brand, and services: Agilent Products and Services.

profile disclosures < back to toc 15 ORGANIZATIONAL PROFILE

2.6 2.9 Nature of ownership and legal form Significant changes during the reporting period Agilent is listed on the and regarding size, structure, or ownership our is “A.” On September 19, 2013 Agilent announced plans to separate into two industry-leading public companies, one 2.7 in life sciences, diagnostics and applied markets (LDA) Markets served (including geographic breakdown, that will retain the Agilent name, and the other comprised sectors served, and types of customers/ of the electronic measurement businesses (EM) that will beneficiaries) have a new name—Keysight Technologies. Agilent holds many product and market leadership positions, including first worldwide in overall test and Bill Sullivan will be president and CEO of Agilent. measurement products, as well as in gas chromatographs Ron Nersesian will assume those roles for Keysight and liquid chromatography/mass spectrometry. We are Technologies. The separation is targeted to be completed also a leading test and measurement equipment supplier by the end of calendar 2014. to the telecommunications industry. More information about the company separation plans More information about Agilent presence, are available at Organization Announcements. Ranked 66 sectors and customers served is available at 2.10 Agilent Company Information. in 2013 Global 100 Best Awards received in the reporting period Corporate Citizens List 2.8 Agilent received the following awards and recognition Scale of the reporting organization during the reporting period:

The company’s 20,600 employees serve customers in 1. Ranked No. 30 in Glassdoor’s/Forbes 2013 Employees more than 100 countries. Agilent had net revenues of Choice Award. $6.8 billion in fiscal 2013. 2. Ranked 66 on the 2013 “100 Best Corporate Citizens” list produced by Corporate Responsibility magazine. 3. Frost & Sullivan has recognized Agilent with its prestigious Company of the Year award for radio- frequency test equipment.

profile disclosures < back to toc 16 4. Agilent has been named one of eight winners of the 12. Agilent was recognized as a leader in corporate Best Employer in Malaysia award for 2013 by human citizenship by CR magazine. resources consulting firm Aon Hewitt. Agilent was 13. Agilent was named a leader in Information Tech- also singled out as Best Employer for Women, an nology in the 100 Best Corporate Citizens list. award introduced just this year. 14. Agilent ranked 61 in the 10th Annual Global 100 5. Agilent’s Order Fulfillment & Supply Chain organization Most Sustainable Corporations in the World based has won the Global Value Chain award, one of Frost & on its performance in seven categories: climate Sullivan’s 2013 Manufacturing Leadership 100 Awards. change, employee relations, environmental, financial, 6. First prize in the 2013 Global Supply Chain Excellence governance, human rights, and philanthropy. Awards, from the Supply Chain Council. Technology and product innovation awards can be found 7. Ranked 67 in EPA Green Power Partnership http:// at Agilent 2013 Technology and Product Awards. www.epa.gov/greenpower/toplists/fortune500.htm. 8. Agilent has been ranked No. 9 on Glassdoor’s the Top 25 Companies for Work-Life Balance. 9. Agilent’s Santa Rosa site has been named a winner #1 in the Best Places to Work in the North Bay Area. Global Supply Chain 10. Agilent Santa Rosa site also achieved the Top Manufacturers Awards 2013, in the Community Excellence Award from category. Included in Agilent’s nomination was Supply Chain Council its support for local education, health and human services, and environmental organizations through volunteerism, sponsorships and grants. 11. Named to Dow Jones Sustainability Index 2013 achieving top scores in the Innovation Management, Environmental Policy, and Environmental Reporting categories among the other companies in the Life Sciences Tools & Services industry sector.

profile disclosures < back to toc 17 3.1 3.5 3.8 3.11 Reporting period Process for defining Basis for reporting Significant changes report content on joint ventures, from previous 3.2 subsidiaries, leased reporting 3.6 facilities, outsourced Date of most recent operations, and 3.12 previous report Boundary of the report other entities Standard Disclosures

3.3 3.7 3.9 3.13 Reporting cycle specific limitations on Data measurement Policy and current the scope or boundary techniques practice with regard of the report 3.4 to seeking external 3.10 Contact point assurance for for questions Explanation of the report the effect of any re-statements of information provided in earlier reports

Report Parameters meng xu, China

PROFILE DISCLOSURES

< back to toc REPORT PARAMETERS

3.1 3.5 Americas Reporting period for information provided Process for defining report content U.S.: Santa Clara, Calif.; Santa Rosa, Calif.; Folsom, Calif.; This report is based on a combination of quantitative and We considered the 2006 Global Reporting Initiative (GRI) Colorado Springs, Colo.; Boulder, Colo.; Newport, Del.; qualitative data relating to our environmental and social Sustainability Reporting Guidelines v3.1 (G3.1) available Little Falls, Del.; Cedar Creek, Tex performance during fiscal year 2013 (Nov. 1, 2012, to at GRI Reporting when developing this report. We 3.7 Oct. 31, 2013). The data is recorded on a companywide self-declare that this report aligns with GRI Application State any specific limitations on the scope or basis unless otherwise indicated. Level A+. boundary of the report 3.2 3.6 All financial data is reported in U.S. dollars. Water Date of most recent previous report Boundary of the report (e.g., countries, and waste data does not include information from This is the 13th Corporate Citizenship Report (formerly divisions, subsidiaries, leased facilities, Agilent’s suppliers. known as Environmental and Social Responsibility Report) joint ventures, suppliers) 3.8 produced by Agilent. Previous reports are available at The quantitative data in this report has been summarized Basis for reporting on joint ventures, subsidiaries, http://www.agilent.com/environment/esr/home. into three regions: Asia Pacific, Europe, and Americas. The leased facilities, outsourced operations, and html?cmpid=5320. environmental data for 2013 covers the following locations other entities that can significantly affect (includes manufacturing sites that are ISO 14001-certified comparability from period to period and/or 3.3 some time during the year and sites greater than 200,000 between organizations Reporting cycle (annual, biennial, etc.) square feet): Agilent publishes its Corporate Citizenship Report We report on our subsidiaries and affiliates where we annually. Asia Pacific have direct operational control, unless otherwise noted. China: , , Significant year-over-year changes are denoted. Where 3.4 possible, we also report with units that provide for Japan: Hachioji Contact point for questions regarding the report consistent reporting, such as per square foot rather than or its contents Malaysia: per building or per site. For questions or comments regarding Agilent’s 2013 Corporate Citizenship Report, please contact us at Singapore: Yishun [email protected]. India: Manesar

Europe Germany: Boeblingen, Waldbronn

UK: Oxford

Italy: Torino

profile disclosures < back to toc 19 REPORT PARAMETERS

3.9 3.12 • The Agilent Technologies Foundation financial Data measurement techniques and the bases Table identifying the location of the Standard information has also been attested by an independent of calculations, including assumptions and Disclosures in the report auditor: Nichols, Rick and Company. techniques underlying estimations applied to Please refer to pages 2– 5 of the report. • Agilent energy, greenhouse gas emission, waste, and the compilation of the Indicators and other water data attested by external auditor TruCost in information in the report 3.13 accordance with AA100AS (2008) type 2 moderate-level Policy and current practice with regard to seeking We maintain our data techniques are in compliance with assurance. Detailed TruCost assurance statement is external assurance for the report the GRI Indicator Protocols V3.1 except where noted in available at the http://www.agilent.com/environment/ the Performance Indicator categories. Reasonable Assurance statement by DEKRA for Agilent’s esr/CCR_2013/CCR_2013.html. EHSSR and ODC programs. 3.10 Explanation of the effect of any re-statements • This statement attests that DEKRA Certification can of information provided in earlier reports, and provide reasonable assurance the claims regarding the reasons for such re-statement (e.g., mergers/ environmental, health, safety and social responsibility acquisitions, change of base years/periods, nature (EHS&SR), as they relate to Agilent-identified suppliers, of business, measurement methods) found in this Agilent Corporate Citizenship Report 2013, are correct. In 2013 DEKRA performed audits of Agilent- We have not made any material financial restatements identified suppliers in Malaysia, the People’s Republic from the prior year to this year. of China, the Republic of China, the Philippines, Mexico 3.11 and the . These suppliers were found Significant changes from previous reporting to be in compliance with, or have provided corrective periods in the scope, boundary, or measurement actions to become compliant with, Agilent’s stated methods applied in the report EHS&SR program, including but not limited to: policies There are no significant changes in scope, boundary, regarding worker safety, environmental safety, Ozone and measurement methods in Agilent’s 2013 Corporate Depleting Compounds (ODC) and that strictly forbid Citizenship Report from previous reporting periods. and prevent any and all acts of human trafficking or slavery as those terms are used in the California Transparency in Supply Chains Act of 2010, California Civil Code, section 1714.43. Additional sites were audited for compliance to Restriction of Hazardous Substances Directive (RoHS) 2002/95/EC.

profile disclosures < back to toc 20 4.1 4.3 4.6 4.10 4.14 Governance structure Independent and/or Processes to ensure Processes for stakeholder groups non-executive members conflicts of interest evaluating Board 4.2 of the Board are avoided performance 4.15 Chairman of the Board Basis for identification 4.4 4.7 4.11 and selection of MECHANISMS TO PROVIDE Board qualifications precautionary stakeholders recommendations approach or direction 4.8 4.16 to the highest 4.12 governance body Mission, values, and Approaches codes of conduct ENDORSEMENT OF to stakeholder External initiatives engagement 4.5 4.9 Linkage between 4.13 4.17 compensation FOR Board process BOARD AND EXECUTIVES for management Memberships in Key topics and and the organization’s of economic, associations and concerns raised performance environmental, and organizations through stakeholder social performance engagement Governance, Commitments and Engagement Yang Zou, USA

PROFILE DISCLOSURES

< back to toc governance, commitments, and engagement

4.1 Agilent has adopted the standards for director We engage with our stakeholders through consultations, Governance structure of the organization, independence in compliance with the NYSE’s corporate surveys, ad-hoc feedback, and reviews: including committees under the highest governance governance listing standards. To be considered • Through our Agilent Customer Satisfaction program, body responsible for specific tasks, such as setting independent, the board must determine that a director we survey customers who interact with various touch strategy or organizational oversight has no material relationship with the company other points across our businesses and regions, and we Agilent is led by a chief executive officer and overseen than in his or her capacity as a director. provide continual updates to our management. by a . The current four committees of 4.4 • Our Agilent Market Survey provides a measure of the board are Audit & Finance; Compensation; Executive; Mechanisms for shareholders and employees our customers’ loyalty compared to the loyalty of our and Nominating & Corporate Governance. The board to provide recommendations or direction to the competitors’ customers. The results are used to identify selects the chief executive officer in accordance with highest governance body opportunities for growth and areas where additional the company’s bylaws and other applicable policies. Agilent engages with a wide range of stakeholders on business investments are warranted. Investor Relations issues that affect the company’s operations. During • The Agilent Leadership Audit is an annual or semi- business planning, Agilent considers external charters, annual survey that allows Agilent employees to provide 4.2 principles, and guidelines. We also participate in industry feedback on leadership effectiveness within their Indicate whether the Chair of the highest and trade groups at local, regional, state, national, and workgroup. The Leadership Audit is focused on the governance body is also an executive officer international levels to address emerging issues, develop critical few leadership practices that are central to James G. Cullen is non-executive chairman of the board industry-wide approaches to environmental and social executing the coming year’s business results. Audit of directors. challenges, and cooperate with governments, non- results are compared with external best-in-class governmental organizations, and other stakeholders on benchmarks to ensure we are performing at the top Agilent Board of Directors common concerns. Our stakeholders include: in our industry. 4.3 • Customers • On a quarterly basis at most of Agilent’s sites, For organizations that have a unitary board • Employees employee sessions are held to share business updates structure, state the number and gender of and country-specific affairs, as well as to address members of the highest governance body that are • Investors employee-requested topics. independent and/or non-executive members • Suppliers • We regularly meet and communicate with our investors In 2013, Agilent had nine board members, eight of whom • Government agencies and other members of the financial community. This were independent directors. For more details please refer • Communities includes one-on-one meetings, quarterly financial- to our Corporate Website. results conference calls, Agilent Analyst Meetings, • Neighbors and our annual shareholder meeting. • Non-governmental organizations • We require our suppliers to adhere to our Supplier Code of Conduct, and we work with suppliers to address environmental and social issues that are identified in their operations.

profile disclosures < back to toc 22 governance, commitments, and engagement

• We have ongoing relationships with regulators at local, 4.6 4.8 regional, and national levels regarding operational Processes in place for the highest governance body Internally developed statements of mission areas such as Environmental Health and Safety (EHS) to ensure conflicts of interest are avoided or values, codes of conduct, and principles and product environmental and safety compliance. Agilent‘s board of directors is bound by a code of ethics relevant to economic, environmental, and social performance and the status of These feedback mechanisms provide Agilent with which specifically details requirements for avoidance of their implementation information to help improve our environmental, social, conflict of interest. “…Each board member must ensure and economic performance. For example, Agilent that other existing and anticipated future commitments Agilent’s value of uncompromising integrity is critical to Workplace Services monitors global issues and reviews do not materially interfere with the members’ service our open and transparent disclosure of information. We external inquiries to help identify areas where we could as director. As long as you remain an Agilent director, encourage regular communication with investors and further improve our EHS performance and programs. you must avoid situations where your loyalties may be other stakeholders on our financial performance. We hold Similarly, Corporate Relations uses the input it receives divided between Agilent’s interests and your own. Agilent annual shareholder meetings to provide updates on our to help guide our community programs, such as expects you to avoid even the appearance of a conflict company strategy and financial performance. We also volunteerism and grants. of interest. If you are an independent director, additional report our performance through quarterly conference restrictions apply as noted in the Agilent Technologies calls and an annual report. Financial information including 4.5 Corporate Governance Standards.” U.S. Securities and Exchange Commission filings, proxy Linkage between compensation for members of the statements, and earnings announcements are available at For more information on process to avoid conflict of highest governance body, senior managers, and Investor Relations. executives (including departure arrangements), interest go to Investor Relations. and the organization’s performance (including Agilent is committed to the highest standard of 4.7 social and environmental performance) corporate governance, business conduct, and ethics. Our Process for determining the composition, Amended and Restated Corporate Governance Standards, Various policies that govern Agilent board and executive qualifications, and expertise of the members of the charters of our Audit and Finance Committee, compensation can be accessed from our corporate the highest governance body and its committees, Compensation Committee, Executive Committee, and website for Investor Relations. including any consideration of gender and other Nominating/Corporate Governance Committee, as well indicators of diversity as our Standards of Business Conduct, are available at The Nominating & Corporate Governance Committee is www.investor.agilent.com under “Corporate Governance.” responsible for identifying and screening new candidates Agilent recognizes ISO 26000 as the reference document that provides for board membership and for overseeing the evaluation guidance on social responsibility. Agilent aligns with ISO 26000 of board members. standards as part of our social responsibility practices. As such, Agilent’s economic-related practices and processes align with ISO core subjects: Organizational Governance 6.2 and Fair Operating Practices 6.6.

profile disclosures < back to toc 23 governance, commitments, and engagement

4.9 4.11 • Conventions of the International Labour Organization Procedures of the highest governance body for Explanation of whether and how the (ILO) overseeing the organization’s identification and precautionary approach or principle is • Custom Trade Partnership Program Against Terrorism management of economic, environmental, and addressed by the organization • Dodd-Frank Wall Street Reform and Consumer social performance, including relevant risks Agilent’s approach to risk management is largely Protection Act and opportunities, and adherence or compliance decentralized, supported by the belief that those closest with internationally agreed standards, codes to risk can manage the risk most effectively. This • ISO 13485:2003—Medical Devices Quality of conduct, and principles approach also highlights the fact that risk management Management Systems Our board of directors meets regularly to discuss matters expertise exists throughout the enterprise. Agilent Global • EU Waste Electrical and Electronic Equipment (WEEE) relevant to Agilent’s business. The board has access Risk Management is the corporate function chartered Directive 2005 to the company’s management as well as outside legal to promote prudent risk management practice through • Global Reporting Initiative—GRI 3.1 2006 sustainability counsel, consultants, and auditors. Members of Agilent’s direct engagement with the business and selected reporting guidelines management team routinely attend board and committee infrastructure organizations, using tools and processes meetings to provide briefings on specific topics. to facilitate that practice globally. This function is • ISO 14001:2004—International standard for also responsible for developing and implementing risk environmental management systems 4.10 financing strategies for operational exposure while • ISO 26000—Standard that provides guidance on Processes for evaluating the highest governance minimizing the company’s total cost of risk. social responsibility body’s own performance, particularly with respect to economic, environmental, and 4.12 • ISO 9000:2005—Quality Management Systems— social performance Externally developed economic, environmental, Fundamentals and Vocabulary Agilent’s Nominating/Corporate Governance and social charters, principles, or other initiatives • ISO 9001:2008—Quality Management Systems— Committee Charter includes responsibility of evaluation to which the organization subscribes or endorses Requirements ISO 9000:2005 of board members. Many of Agilent’s policies and practices used in the • OHSAS 18001:1999—Standard for occupational health operation of our business are consistent with internationally and safety management systems accepted charters and principles. Some of the guidelines, • Procurement Strategy Council charters and principles that were considered by Agilent in developing our policies, position statements, EHSMS, and • United Nations Guiding Principles on Business and reporting structures are: Human Rights • 1987 Montreal Protocol on Substances that Deplete the • U.S. Foreign Corrupt Practices Act and those enacted Ozone Layer and adjusted by Meetings of the Parties under the OECD Convention on Combating Bribery in 1990, 1992, 1995, and 1997; Ozone Secretariat, United of Foreign Public Officials in International Business Nations Environmental Program Transactions. • California Supply Chain Transparency Act of 2010 • UK Bribery Act 2010

profile disclosures < back to toc 24 governance, commitments, and engagement

4.13 • Japan Electric Measuring Instruments Manufacturers These feedback mechanisms provide us with information Memberships in associations (such as industry Association to help improve our environmental, social, and economic associations) and/or national/international • National Association of and Services performance. For example, Agilent Workplace Services advocacy organizations in which the organization: Companies monitors global issues and reviews external inquiries Has positions in governance bodies; Participates to help identify areas where we could further improve • Procurement Strategy Council in projects or committees; Provides substantive our EHS performance and programs. Similarly, Corporate funding beyond routine membership dues; or Views • Leadership Group Relations uses the input it receives to help guide our membership as strategic • United States—Association of Southeast Asian community programs, such as volunteerism and grants. Agilent participates in trade, industry, and professional Nations Business Council 4.15 organizations that are local, national, and global. • The National Medal of Technology and Innovation Basis for identification and selection of Participation helps us achieve business and citizenship Nomination Evaluation Committee stakeholders with whom to engage goals by enabling us to work with other companies on issues that affect our industry. Memberships also keep • The International Genetically Engineered Machine Agilent engages with a wide range of stakeholders on Agilent abreast of industry issues and best practices (iGEM) Foundation issues that affect the company’s operations. During and provide vehicles through which we can contribute 4.14 business planning, Agilent considers external charters, to and influence public policy. Examples of these List of stakeholder groups engaged by principles, and guidelines. We also participate in industry memberships: the organization and trade groups at local, regional, state, national, and international levels to address emerging issues; develop • American Electronics Association Agilent’s stakeholders include: industry-wide approaches to environmental and social • Boston College Center for Corporate Citizenship • Customers challenges; and cooperate with governments, non- • CALCE (Center for Advanced Life Cycle Engineering) • Employees governmental organizations and other stakeholders on common concerns. • Carbon Disclosure Project • Investors • Confederation of Indian Industry • Suppliers • Corporate Executive Board • Government agencies • European Union Committee of the American Chamber • Communities of Commerce • Neighbors • Global Business Travel Association • Non-governmental organizations • Hackett Benchmarking Research • Industry standard-setting organizations • iNEMI (National Electronics Manufacturers Initiative) • Institute of Travel and Meetings (Europe) • International Electronics Manufacturing Initiative

profile disclosures < back to toc 25 4.16 • We regularly meet and communicate with our investors Approaches to stakeholder engagement, including and other members of the financial community. This frequency of engagement by type and by includes one-on-one meetings, quarterly financial- stakeholder group results conference calls, Agilent Analyst Meetings, We engage with our stakeholders through consultations, and our annual shareholder meeting. surveys, ad-hoc feedback and reviews: • We require our suppliers to adhere to our Supplier Environmental Social Responsibility (ESR) Code of Through our Agilent Customer Satisfaction program, Conduct, and we work with suppliers to address we survey customers who interact with various touch- environmental and social issues that are identified points across our businesses and regions, and we in their operations. provide continual updates to our management. • Our Agilent Market Survey provides a measure of our • We have ongoing relationships with regulators at local, customers’ loyalty compared with the loyalty of our regional, and national levels regarding operational competitors’ customers. The results are used to identify areas such as Environmental Health and Safety (EHS) opportunities for growth and areas where additional and product environmental and safety compliance. business investments are warranted. 4.17 • The Agilent Leadership Audit is an annual or semi- Key topics and concerns that have been raised annual survey that allows Agilent employees to through stakeholder engagement, and how the provide feedback on leadership effectiveness within organization has responded to these concerns, their workgroup. The Leadership Audit is focused on including through its reporting the critical few leadership practices that are central Stakeholder feedback mechanisms provide Agilent to executing the coming year’s business results. with information to help improve our environmental, Audit results are compared with external best-in-class social, and economic performance. For example, Agilent benchmarks to ensure we are performing at the top Workplace Services monitors global issues and reviews in our industry. external inquiries to help identify areas where we could • On a quarterly basis at most of Agilent’s sites, further improve our EHS performance and programs. employee sessions are held to share business Similarly, Corporate Relations uses the input it receives updates and country-specific affairs, as well as to to help guide our community programs, such as address employee-requested topics. volunteerism and grants.

profile disclosures < back to toc 26 dECMA 1 EC ECEC 57 discloseconomicure performance on seniorentry-level management wages management approach EC 2 EECC6 8 climateEC1 change SPENDINinfrastructureG ON LOCALLY DIRECTimplications ECONOMIC BASEDinvestments SUPPLIERS VALUE GENERATED AND ECDISTRIB 3 UTED EECC7 9 benefit plan LOCALindirect HIRIN economicG EC2 impacts ECFINANCIAL 4 implications EC8 DUE TO CLIMATE CHANGE government assistance infrastructure investments FOR EC3 EC 5 PUBLIC BENEFIT benefit plan OBLIGATIONS entry level wages EC9 EC4 EC 6 indirect economic government assistance impacts local suppliers

ECONOMIC PERFORMANCE wolfgang klotz, Germany

performance indicators

< back to toc economic performance

DMA EC Agilent recognizes ISO 26000 as a reference document that new life sciences and diagnostics segment was formed provides guidance on social responsibility. Agilent aligns with Disclosure on Management Approach EC ISO 26000 standards as part of our social responsibility practices. by the combination of the life sciences business plus As such, Agilent’s economic-related practices and processes the diagnostics and genomics business. Following this Agilent is a technology leader in communications, align with ISO core subjects: Organizational Governance 6.2 and reorganization, Agilent has three business segments electronics, life sciences, and chemical analysis. With Fair Operating Practices 6.6 and Community Involvement and Development 6.8 comprised of the life sciences and diagnostics business, four primary business segments—Life Sciences, Chemical the chemical analysis business and the electronic Analysis, Diagnostics and Genomics, and Electronic EC1 measurement business. Measurement—we have 20,600 employees and serve Direct economic value generated and customers in more than 100 countries. Agilent had distributed, including revenues, operating For more information, go to the Agilent 2013 Annual revenue of $6.8 billion in fiscal year 2013. The company’s costs, employee compensation, donations Report. stock trades on the New York Stock Exchange under and other community investments, retained EC2 the ticker symbol “A.” During fiscal 2013, we issued four earnings, and payments to capital providers Financial implications and other risks and quarterly dividends, one of $0.10 per share and three of and governments $0.12 per share. All decisions regarding the declaration opportunities for the organization’s activities and payment of dividends are at the discretion of our In Agilent’s fiscal 2013, annual revenues of $6.8 due to climate change billion represented a decrease of 1 percent over Board of Directors and will be evaluated regularly in light Agilent had no financial implications or other risks fiscal 2012. In June 2012, we acquired Dako A/S, of our financial condition, earnings, growth prospects, and opportunities due to climate change. funding requirements, applicable law, and any other a limited liability company incorporated under factors that our Board deems relevant. the laws of . Dako provides antibodies, EC3 reagents, scientific instruments and software Coverage of the organization’s defined benefit The company’s financials are reported publically on its primarily to customers in pathology laboratories and plan obligations external website at Agilent Investor Information. on September 19, 2013, Agilent announced plans to separate into two publicly traded companies, Refer to Agilent’s 2013 Annual Report: Agilent 2013 Agilent sells its products worldwide and is subject to risks one comprising of the life sciences, diagnostics Annual Report. associated with doing business internationally. We expect and chemical analysis businesses that will retain that revenue from international operations will continue Agilent’s defined benefit plans are fully funded at or the Agilent name, the other company, Keysight to represent a large percentage of our total business. above required levels: Technologies, will be comprised of the electronic In addition, many employees, contract manufacturers, measurement business (“EM”). The separation is • We contributed $30 million, $30 million and $33 million suppliers, job functions, and manufacturing facilities are expected to be completed early in November 2014. to our U.S. defined benefit plans in 2013, 2012, and increasingly located outside the U.S. Agilent articulates 2011, respectively. a variety of risk factors in its regular 10-K and 10-Q filings In addition to the announcement to separate • We contributed $89 million, $54 million and $59 million with the U.S. Securities and Exchange Commission. For into two companies, we formed a new operating to our non-U.S. defined benefit plans in 2013, 2012, and more information, go to Agilent Investor Relations. segment in the fourth fiscal quarter of 2013. The 2011, respectively.

performance indicators < back to toc 28 economic performance

• We contributed $1 million to our U.S. post-retirement EC6 benefit plans in 2013 and did not contribute to our US Policy, practices, and proportion of spending post-retirement benefits plans in 2012 or 2011. on locally-based suppliers at significant locations of operation • Our non-U.S. defined benefit plans are generally funded ratably throughout the year. Diversity and inclusion are Agilent’s core values and as such extend down through our supply chain. Agilent has • Total contributions in 2013 were $120 million, or a proactive Supplier Diversity program which focuses on 43 percent more than 2012. the procurement of materials, components, equipment, • Total contributions in 2012 were $84 million, or supplies, and services from Small Diverse Businesses. 9 percent less than in 2011. We use a specific methodology when sourcing suppliers that includes the evaluation and inclusion of small Our annual contributions are highly dependent on the diversified suppliers with in our supply chain. relative performance of our assets versus our projected liabilities, among other factors. We expect to contribute EC7 approximately $101 million to our U.S. and non-U.S. Procedures for local hiring and proportion defined benefit plans and $2 million to our U.S. post- of senior management hired from the local $6.8 retirement benefit plans during 2014. community at significant locations of operation billion EC4 Hiring top talent around the globe helps ensure that Significant financial assistance received Agilent maintains its leadership position. To attract and Agilent had revenue of from government retain talent, Agilent provides everything from forward- thinking workplace design to community involvement to $6.8 billion in FY13. Agilent received no financial assistance from any total compensation packages that rank with the leaders government agency in fiscal 2013. in the high-technology and life science industries. We EC5 understand the value—to our business, our employees, Range of ratios of standard entry-level wage and our communities—of an inclusive environment by gender compared to local minimum wage at that respects and celebrates unique perspectives and significant locations of operation life experiences. Our policies and strategies create a pipeline of diverse skills and viewpoints, ensuring that Agilent provides competitive levels of compensation our rich cultural diversity is leveraged for our competitive above minimum wage requirements. advantage. Agilent actively recruits top talent from underrepresented groups around the world, and works to build an inclusive environment that develops and retains employees.

Performance indicators < back to toc 29 economic performance

EC8 EC9 Development and impact of infrastructure Understanding and describing significant indirect investments and services provided primarily for economic impacts, including the extent of impacts public benefit through commercial, in-kind, or Agilent Technologies is committed to conducting business pro bono engagement in an ethical, socially responsible, and environmentally In fiscal 2013, through our businesses, employee sustainable manner. Our citizenship objective is to be programs, and foundation, our philanthropic efforts an economic, intellectual, and social asset to each nation totaled over $17 million. and community in which we operate. As part of our Corporate Social Responsibility mandate, we are focused Agilent and the Agilent Technologies Foundation’s primarily on science education in communities where philanthropic investments in university research totaled Agilent has a presence. $6,691,912. At a global level, we partner with United Way, which Agilent donated approximately $7,179,277 in equipment identifies local CSR projects, conducts due diligence, to universities. and supports the implementation of the initiative Agilent and the Agilent Technologies Foundation invested on an ongoing basis. Apart from this, there are several $17M $1,289,426 in science education, reaching approximately independent programs across countries that are 600,000 students and 6,000 teachers worldwide. supported by the Agilent Technologies Foundation. THROUGH OUR BUSINESSES, Approximately 25 percent of Agilent employees around For more information, go to Community Relations. EMPLOYEE programs AND the world volunteered approximately 50,000 hours in FOUNDATION, AGILENT’S our communities. PHILANTHROPIC EFFORTS For more information about Agilent Technologies TOTALED over Foundation’s giving, see the 2013 Audited Financial $17 million in fy13 Statements.

Because of our longstanding commitment to our communities, we have a wide range of programs that provide feedback on community needs, and therefore we do not conduct a community assessment.

Performance indicators < back to toc 30 DMA EN EN4 EN10 EN17 EN24 DISCLOSURE ON INDIRECT ENERGY WATER RECYCLED AND OTHER indirect weight of transported, Management APPROACH CONSUMPTION REUSED GREENHOUSE GAS imported, exported, or EMISSIONS treated waste EN1 EN5 EN11 Material used ENERGY SAVED LAND OWNED, ADJACENT EN18 EN25 TO PROTECTED AREAS INITIATIVES TO REDUCE identity, size, protected EN2 EN6 GREENHOUSE GAS status, and biodiversity EN12 EMISSIONS AND value of water bodies Recycled input material INITIATIVES TO PROVIDE REDUCTIONS ACHIEVED ENERGY-EFFICIENT OR IMPACTS OF ACTIVITIES IN EN26 EN3 RENEWABLE ENERGY- PROTECTED AREAS BASED PRODUCTS EN19 initiatives to mitigate DIRECT ENERGY Ozone depleting environmental impacts CONSUMPTION EN13 EN7 substance emissions of products and HABITATS PROTECTED OR services INITIATIVES TO REDUCE RESTORED INDIRECT ENERGY EN20 EN27 CONSUMPTION EN14 Other Significant air emissions Percentage of products MANAGING IMPACTS sold AND PACKAGING EN8 ON BIODIVERSITY EN21 MATERIALS THAT ARE WATER WITHDRAWAL RECLAIMED EN15 TOTAL WATER DISCHARGE EN9 HABITATS IN AREAS EN28 EN22 WATER SOURCES AFFECTED BY OPERATIONS SIGNIFICANT FINES FOR SIGNIFICANTLY AFFECTED TOTAL WEIGHT OF WASTE NON-COMPLIANCE BY WITHDRAWAL EN16 OF WATER TOTAL GREENHOUSE GAS EN23 EMISSIONS TOTAL nUMBER AND VOLUME OF SIGNIFICANT SPILLS ENVIRONMENTAL Rui-Gr Guo, China

performance indicators

< back to toc environmental performance

DMA EN Agilent has developed an Environmental Compliance EN2 Disclosure on Management Approach EN Framework to sustain and facilitate compliant product Percentage of materials used that are recycled design, development, production, refurbishment, and input material Agilent is committed to conducting its business in support. When a customer no longer requires an Agilent an ethical, socially responsible, and environmentally We do not currently report this data; we are investigating product, we have implemented several options for reuse, sustainable manner by reporting performance and automated ways to collect this information. remanufacture, or take-back based on the product type ensuring that production and operations meet or exceed and customer location to ensure the product is properly relevant environmental legislation and regulations. EN3 managed. Additional information on our environmental We operate under a company-wide Environmental, Direct energy consumption by primary and social performance may be found at Agilent’s Health and Safety Management System (EHSMS) that energy source Commitment to Environment and Social Responsibility. applies to our design, development, manufacturing, (The data provided for energy and water has been distribution, and sales and service operations worldwide. Agilent recognizes ISO 26000 as a reference document that provides guidance on social responsibility. Agilent aligns with ISO 26000 attested by TruCost) Agilent has demonstrated its effectiveness in managing standards as part of our social responsibility practices. As such, environmental impact by maintaining an ISO 14001 Agilent’s environmental policies, programs, and procedures align with Worldwide energy consumption 20131 ISO core subjects: Environment 6.5 and Organizational Governance 6.2. registration of our EHSMS. EHSMS is a tool to drive ■ Diesel Fuel (1,000 GJ) continual improvement in environmental performance EN1 ■ Propane (1,000 GJ) and pursuit of sustainability. We expect our suppliers Material used by weight or volume to adhere to the same standard of environmental and ■ Total Electricity Consumption (1,000 GJ) social responsibility that we maintain, and our Supplier Currently we are unable to report material used by weight ■ On-Site Solar Power Generation (1,000 GJ) or volume. We will report cost of material consumption Environmental and Social Responsibility Code of Conduct ■ Total Natural Gas Consumption (1,000 GJ) requires suppliers to adopt sound environmental, health, until we are able to report material usage by weight and safety management practices. or volume. 4.9 21.2 Agilent Supplier Code of Conduct FY13 Material Notes Consumption Agilent is committed to designing, manufacturing, • LDA factories worldwide 732 743 760.8 803 and distributing environmentally responsible products. with total perpetual Environmental aspects are considered in the design, inventory $205M as of Oct’13 manufacture, distribution, use, obsolescence, disposal, EN1 $1,400M recovery, and reuse of Agilent products. Our aim is • Top 80% of EM factories 12.8 worldwide with total 13 14 14.2 to minimize environmental impact of our products and perpetual inventory operations by conforming to applicable regulations. $309M as of Oct’13 206 205 215 225 2010 2011 2012 2013

Performance indicators < back to toc 32 environmental performance

EN4 FY 13 GRI Indicator FY 13 Explanation GRI Indicator Explanation Agilent Data Indirect energy consumption by primary source Agilent Data

EN3 Total direct Total direct energy EN5 Total energy GRI Indicator Agilent Data Explanation Annualized energy from natural 225,000 GJ consumption by saved by efforts energy efficiency gas consumption natural gas to reduce energy 33,308 GJ Total indirect improvements use and increase EN4 Total Indirect energy consumption implemented in FY13 EN3 Total direct Total direct energy by electricity energy efficiency energy consumption 803,000 GJ energy from diesel 4,900 GJ consumption by consumption from fuel consumption diesel fuel from purchased EN3 Total Direct third party Energy consumed electricity energy consumption generation source 12,800 GJ from onsite solar EN3 Total direct Total direct by renewable power generation energy from propane 1,100 GJ energy consumption primary source consumption by propane 1 For FY13data—EPA eGRID2012 Version 1.0 included 2009 emissions

factors for CO2, CH4 and N20 used to calculate CO2 equivalent EN3 Total direct Total direct energy emissions from electricity consumption for U.S. facilities. EN6 energy consumption consumed from 12,800 GJ Initiatives to provide energy-efficient or renewable by renewable on site solar EN5 primary source power generation energy based products and services, and Energy saved due to conservation and reductions in energy requirements as a result efficiency improvements Notes: of these initiatives 1 US Energy Information Agency International Electricity Emissions ■ Energy saved by increase in energy efficiency (GJ) Factor by Country, 1999–2002 were utilized for all non-U.S. facilities. ■ Energy saved by generation of onsite solar power (GJ) Agilent is working on improving the energy efficiency 2012 Defra (UK Department of Environment, Food and Rural Affairs) factors were used to calculate emissions from stationary of selected products/product families compared to the fuel consumption. predecessor models. Product families selected included instruments with high energy consumption. 13 13 14 13 Agilent has worked on assessing energy efficiency of several types of products by using customer base metrics. By identifying energy-using features, we are able to increase energy efficiency of our products. During the 115 111 108 117 past several years, Agilent has moved toward product energy efficiency in several product lines. Most of the energy savings are due to two key factors: • The increased type and volume of tests that can 2010 2011 2012 2013 be conducted, thus increasing tests per watt. • Enhanced existing product features, thus bringing more measurement capabilities to the same product footprint.

performance indicators < back to toc 33 environmental performance

Agilent’s concentration on handheld and portable campus’s landscaping was transformed into xeriscaping instruments places a focus on energy efficiency: to decrease the amount of water used to irrigate the area.

• Next-generation products are using key new The Agilent China campus in Chengdu retrofitted its technology that greatly improves performance per cooling tower system, improved water-level controls watt of power supply. in its fire prevention basin, and upgraded lighting. The • Portable products put significant design efforts into need for make-up water in the cooling system was power management to achieve power, heat, and battery reduced by recirculating the water being used. Laser life targets. level sensors were added to the fire prevention basins • Industry and regulatory requirements on the power to maintain water levels while eliminating overflow. supplies for our portable products have also increased Evacuation signs, which are illuminated 24 x 7, were power supply efficiency. replaced with LED versions. EN7 Energy efficiency was designed into a new R&D building Initiatives to reduce indirect energy consumption constructed at Agilent’s Mulgrave campus in Australia. and reductions achieved Above-standard lighting efficiency was achieved by using LED and T5 fixtures. Occupancy sensors were also installed Energy and water conservation initiatives were to control the lighting. Overall, the lighting design and 3.22% implemented worldwide across Agilent. These initiatives control conserves 127,899 kWh of electricity consumption REDUCED WORLDWIDE include capital and operational improvements that annually compared with using T8 fixtures without lighting range from constructing new energy-efficient facilities; controls, and it avoids 109 tons CO equivalent emissions. ENERGY USE BY 3.22% decommissioning underutilized and less efficient 2 In addition, the potential heat gain of the building was buildings and spaces; re-commissioning existing building reduced by adding a veil to the façade, which reduces systems for current uses; and optimizing equipment energy consumed to cool the interior space. operations. Our combined efforts helped us exceed our FY13 energy conservation goal. An innovative humidification system was implemented in one of the buildings at Agilent’s Waldbronn facility in A new energy-efficient data center was constructed at Germany. The site capitalized on the narrow characteristics Agilent’s Colorado Springs campus, increasing the data of the building to simultaneously reduce energy and handling capacity while reducing energy consumption. water consumption through the use of a decentralized The campus also refurbished its buildings’ heating, humidification system. The system maintains humidity ventilation, and air-conditioning systems. The buildings levels through micro-fine atomization without compressed now adjust to the heating and cooling dmands based air, steam or ultrasound. This effort conserves 228,165 on changes in occupancy while still maintaining comfort kWh of energy as well as 3,900 gallons of water annually. and safety standards. Collectively, these initiatives reduce energy consumption by 4.3 million kWh and emissions

by 2,240 tons CO2-equivalent. In addition, a portion of the

performance indicators < back to toc 34 environmental performance

Our net energy conservation for FY13 (for sites included EN10 in this report) was 3.22% percent (using FY12 total energy Percentage and total volume of water recycled spend as a baseline). and reused

EN8 The only site that currently uses recycled water is Santa Total water withdrawal by source Rosa, USA, which has an onsite wastewater treatment facility. During the reporting period, the Santa Rosa site • Total volume of water from water utilities recycled 75.22 (1,000m3) water, or 37% of the total annual (1,000 m3) = 1,194.175 consumption of the site. • Wastewater purchased from other organizations includes 58,685 m3 of “NEWater,” purchased at the EN11 Singapore site which is reclaimed water produced by LOCATION AND SIZE OF LAND OWNED, LEASED, MANAGED the local water board. It consists of wastewater that IN, OR ADJACENT TO, PROTECTED AREAS AND AREAS OF has gone through water-treatment processes including HIGH BIODIVERSITY VALUE OUTSIDE PROTECTED AREAS purification and UV technology. This amount is included Not applicable. Agilent manufacturing sites are in the “water withdrawn” totals below. not located in protected areas or areas of high 80.8% • Water withdrawn from water utilities per region biodiversity value. ◦◦ (1,000 m3): EN12 SOLID WASTE DIVERSION RATE ◦◦ Asia Pacific—667.285 DESCRIPTION OF SIGNIFICANT IMPACTS OF ACTIVITIES, AT OUR MANUFACTURING SITES. ◦◦ Europe—44.431 PRODUCTS, AND SERVICES ON BIODIVERSITY IN PROTECTED AREAS AND AREAS OF HIGH BIODIVERSITY VALUE OUTSIDE ◦◦ USA—482.459 PROTECTED AREAS

EN9 Not applicable. Agilent manufacturing sites are WATER SOURCES SIGNIFICANTLY AFFECTED BY not located in protected areas or areas of high WITHDRAWAL OF WATER biodiversity value.

Most of our manufacturing sites’ water comes directly EN13 from the city water supply. However, the following sites HABITATS PROTECTED OR RESTORED draw some water from the local aquifer: Manesar, India; Not applicable. Agilent manufacturing sites are not Torino, Italy; Hachioji, Japan; Santa Rosa, USA. Of those located in habitat-protected areas or restored areas. sites, Manesar, India is the only site considered to have a water source potentially affected by withdrawal of water. Water withdrawal at Manasar was 39.270 m3 during FY13.

performance indicators < back to toc 35 environmental performance

EN14 Total direct and indirect Greenhouse Gas (GHG) EN17 STRATEGIES, CURRENT ACTIONS, AND FUTURE PLANS Other relevant indirect greenhouse gas emissions emissions by weight1 (Metric Kiloton CO2e) FOR MANAGING IMPACTS ON BIODIVERSITY. by weight ■ Indirect greenhouse gas emissions (Metric Kilotons CO2e)

■ Direct greenhouse gas emissions (Metric Kilotons CO2e) Not applicable. Agilent manufacturing sites are not FY 12 FY 13 ● Total greenhouse gas emissions (Metric Kilotons CO2e) GRI Indicator Agilent Agilent located in habitat-protected areas or restored areas. 131 125 122 122 Data Data EN15 Scope 3 emissions from U.S. Fleet NUMBER OF IUCN RED LIST SPECIES AND NATIONAL program identified in metric tons 8,459 9,078

CONSERVATION LIST SPECIES WITH HABITATS IN AREAS of CO2 AFFECTED BY OPERATIONS, BY LEVEL OF EXTINCTION RISK. 115 111 108 117 Scope 3 Emissions from Agilent employee travel identified in 38,682 33,979 Not applicable. Agilent manufacturing sites are not metric tons of CO2 equivalent located in habitat-protected areas or restored areas that Scope 1 & Scope 2 emissions could potentially be endangered or threatened. 108,100 116,755 10.7 10.4 14 14.4 metric tons of CO2 equivalent EN16 2010 2011 2012 2013 Total direct and indirect greenhouse gas emissions Notes: Employee fleet by weight 1 For FY 13 data emissions refer to EN 16 table. travel (U.S. only) 2011 2012 2013 (million miles) 3 Fiscal Year GRI Indicator FY13 Agilent Data Type of Fuel—Green House Gases Emmission ■ Electricity (Metric Kilotons CO e) For business Indicate the standard Electricity: 2 1,026 1,047 1084 (driver-assigned) used, and indicate ■ Natural Gas (Metric Kilotons CO e) U.S. Sites: EPA eGRID2012 Version 1.0— 2 the methodology Included 2009 emissions factors for CO , ■ Light Fuel Oil/Kerosene (Metric Kilotons CO e) For business (pool associated with 2 2 48 50 49 CH4 and N2O and group) the data with ■ Propane (Metric Kilotons CO2e) reference to: direct Non-U.S. Sites: EIA International For personal measurement; Electricity Emission Factors by Country, 0.3 0.07 0 0 0 (driver-assigned) calculation based on 1999–2002 site specific data; Stationary Fuel Consumption: TOTAL 1,074 1,097 1133 calculation based 2012 DEFRA 14.0 on default data; estimations. Global Warming Potentials: IPCC Report Employee air travel Fiscal Fiscal Fiscal

Total Scope 1 & (metric kilotons CO2e) 2011 2012 2013 Scope 2 greenhouse Employee air travel 42,231 38,682 33,979 gas emissions in 131,145 tCO2e

metric tons of CO2 equivalent.

116.8

performance indicators < back to toc 36 environmental performance

EN18 EN19 GRI Indicator Agilent Data INITIATIVES TO REDUCE GREENHOUSE GAS EMISSIONS AND EMISSIONS OF OZONE-DEPLETING SUBSTANCES BY WEIGHT REDUCTIONS ACHIEVED Recycle (metric tons): There was no ODC usage at our sites. • hazardous = 610.90 The total amount of waste GRI Indicator Agilent Data • Non-Hazardous = EN20 (hazardous & non-hazardous) in metric tons by type for recycling. 3,022.95 75 energy NOX, SOX, AND OTHER SIGNIFICANT AIR EMISSIONS BY • Electronic equipment = Initiatives to reduce greenhouse gas conservation projects emissions, including the areas where the TYPE AND WEIGHT 158.68 initiatives were implemented. Globally 3 on-site solar PV systems Currently we are unable to report on these numbers. The total amount of waste (hazardous & non-hazardous) in N/A The extent of greenhouse gas emissions metric tons by type for recovery. reductions achieved during the reporting EN21 5,140 period as a direct result of the initiative(s) Total water discharge by quality and destination • Waste for incineration

in tons of CO2 equivalent. The total amount of waste (metrics tons) (hazardous & non-hazardous) in GRI Indicator FY 13 Agilent Data • hazardous = 663.96 metric tons by type for incineration (or use as fuel). • Non-hazardous The total volume of planned = 281.88 Greenhouse Gas Emissions reductions achieved and unplanned water discharges N/A in cubic meters per year, by (Metric Kilotons CO ) Landfill 2 treatment method. (metric tons) The total amount of waste ■ Renewable energy purchase programs (Metric Kilotons CO2) The total volume of planned (hazardous & non-hazardous) in • hazardous = 35.03 ■ Facility Energy Conservation Measures (Metric Kilotons CO ) 2 metric tons by type for landfill. and unplanned water discharges • Non-hazardous ■ Onsite solar PV Generation (Metric Kilotons CO ) in cubic meters per year, by N/A 2 = 672.66 whether it was reused ● Total greenhouse gas emission reduction due to initiatives by another organization. (Metric Kilotons CO2) The total amount of waste (hazardous & non-hazardous) in None 5.4 5.4 5.0 5.4 EN22 metric tons by type for deep well injection. Total weight of waste by type and disposal method 1.06 1.08 1.11.1 1.1 The total amount of waste (hazardous & non-hazardous) in GRI Indicator Agilent Data None metric tons by type for on-site The total amount of waste storage. (hazardous & non-hazardous) in N/A 4.5 4.48 4.13 4.5 tons by type for composting.

The total amount of waste Total waste reuse -.02 (hazardous & non-hazardous) in (metric tons) 2010 2011 2012 2013 metric tons by type for reuse. 0

performance indicators < back to toc 37 environmental performance

3 Solid waste refers to waste that is not included in chemical waste or EN25 GRI Indicator Agilent Data excess electronic equipment (e.g., garbage/trash, paper, cardboard, IDENTITY, SIZE, PROTECTED STATUS, AND BIODIVERSITY glass, and furniture and construction debris). Total Hazardous waste VALUE OF WATER BODIES AND RELATED HABITATS (metric tons) Electronic equipment is personal computers, computer monitors, SIGNIFICANTLY AFFECTED BY THE REPORTING • Treated = 1,729.65 miscellaneous electronic test & manufacturing equipment, obsolete electronic equipment, telephones, and spare or unused products ORGANIZATION’S DISCHARGES OF WATER AND RUNOFF • Incinerated = 663.96 from manufacturing. • Land filled = 35.03 No value of water bodies and related habitats are Electronic equipment—reused: electronic equipment sold or given • Recycled = 610.90 to third party organizations such as charitable organizations or used impacted by any discharges of water or runoff by • Total = 3,039.53 equipment resellers. Agilent cannot guarantee that this equipment Agilent’s operations. The total amount of waste is re-used or resold. Agilent requires that equipment resellers dispose (hazardous & non-hazardous) of any unsold electronic equipment according to state and local in metric tons by type for other EN26 Total Non-Hazardous legal requirements. (to be specified by the reporting waste (Metric tons) INITIATIVES TO MITIGATE ENVIRONMENTAL IMPACTS organization). Electronic equipment—recycled: electronic equipment that is sent • Recycled = 3,022.95 OF PRODUCTS AND SERVICES, AND EXTENT OF directly to an electronic recycler with the intent of recycling the • Land Filled = 672.66 equipment’s components, sub-components, or material (e.g., precious IMPACT MITIGATION metals). Agilent requires that recyclers dispose of all electronic • Incinerated = 281.88 equipment, components, and subcomponents according to state and Initiatives to mitigate the most significant environmental • Total = 3,977.50 local legal requirements. impacts of products/service groups: Total (Hazardous + Non- Hazardous = 7,017.03 EN23 • Agilent continued to make significant progress (metric tons) Total number and volume of significant spills toward complying with EU Restriction of Hazardous

Hazardous waste disposal Substances (RoHS). Agilent’s Electronic Measurement methods—treated, In FY13 there were no significant spills. Group (EMG) now has more than 2,000 products incinerated, land filled & designed to be compliant with EU RoHS and Agilent’s How the method of disposal has recycled. EN24 Life Sciences and Diagnostics and Chemical Analysis been determined. Non-hazardous waste WEIGHT OF TRANSPORTED, IMPORTED, EXPORTED, Groups have now introduced their first product disposal methods— OR TREATED WASTE DEEMED HAZARDOUS UNDER THE recycled, land filled & designed for RoHS compliance. These achievements TERMS OF THE BASEL CONVENTION ANNEX I, II, III, incinerated. are three years ahead of the 2017 regulatory deadline AND VIII, AND PERCENTAGE OF TRANSPORTED WASTE for Test and Measurement products. This effort has Notes: SHIPPED INTERNATIONALLY had positive implications on Agilent’s materials use, 1 Total waste produced is calculated by adding total chemical waste and total solid waste tonnage. Total waste calculated based on calendar Not applicable. Currently we do not have any trans- regulatory compliance, waste impacts and customer year (January 2013 – December 2013). boundary waste shipment, under the Basel Convention. satisfaction.

2 Chemical waste refers to chemical materials designated for final disposition that exhibit characteristic that is hazardous or dangerous per local regulatory requirements. This refers to materials that are shipped offsite for treatment, recycling, incineration, and landfill; and excludes electronic waste.

performance indicators < back to toc 38 environmental performance

• Agilent’s supplier code of conduct ensures compliance • Agilent established targets to reduce water with Environmental, Health, Safety, and Social consumption by 10 percent in the next 3 years to Responsibility guidelines throughout our supply chain. reduce impact on environment and natural resources. Our suppliers are also accountable for ensuring that their subcontractors also comply with Agilent’s EHSSR EN27 guidelines, with responsibility for taking corrective PERCENTAGE OF PRODUCTS SOLD AND THEIR PACKAGING action as necessary. MATERIALS THAT ARE RECLAIMED BY CATEGORY • Agilent includes a corporate citizenship overview in • Agilent’s Remarketing Solutions Division is dedicated all new employee orientation, ensuring that social to recovering older instruments for the purpose of and environmental responsibility will continue to be resale. For a certain segment of our customers (start- a part of our culture moving forward. ups, academics, etc.), these pre-owned instruments offer a competitively priced alternative to buying a • Agilent implemented due diligence practices following new instrument. As a company, we are using fewer the EICC standard to meet requirements of the Dodd- environmental resources to manufacture new products Frank Wall Street Reform and Consumer Protection to meet this customer demand. For More Detail, Act commonly known as conflict minerals. Our actions Premium Refurbished Instruments. will result in meeting annual reporting requirements 100% to the Securities Exchange Commission. Agilent’s • Agilent offers a variety of trade-in programs specifically supplier code of conduct was updated to include the All Agilent suppliers designed to help customers safely dispose of or recycle expectation that “Suppliers shall take reasonable used instrumentation. The program is currently deployed are accountable measures to ensure products, parts, components and in several countries, with expansion of these programs for adhering to materials supplied to Agilent are “DRC (Democratic being considered wherever possible. Republic of Congo) conflict free” as that term is used our Supplier Code under Section 1502 of the Dodd-Frank Act. EN28 of Conduct. MONETARY VALUE OF SIGNIFICANT FINES AND TOTAL NUMBER • Agilent continued its robust communication of our OF NON-MONETARY SANCTIONS FOR NON-COMPLIANCE WITH General Specification for the Environment (GSE) with ENVIRONMENTAL LAWS AND REGULATIONS its strategic suppliers. This effort enables Agilent and its suppliers to comply with major environmental • In FY13, Agilent reported a total of 29 alleged regulation regulations on material use, product packaging, and compliance violations. However, only one incident labeling. The most significant change in this revision resulted in a monetary fine ($802). This occurred at the is the incorporation of new requirements resulting from Shanghai, China site. the European REACH regulation additions regarding substances of very high concern and regulations on F-Gases.

performance indicators < back to toc 39 DMA LA LA4 LA8 LA12 DISCLOSURE ON COLLECTIVE BARGAINING EDUCATION, TRAINING, PERFORMANCE REVIEWS Management APPROACH AGREEMENTS COUNSELING, PREVENTION, AND RISK-CONTROL LA13 PROGRAMS LA1 LA5 COMPOSITION OF TOTAL WORKFORCE MINIMUM NOTICE PERIODS GOVERNANCE BODIES REGARDING OPERATIONAL LA9 AND BREAKDOWN LA2 CHANGES HEALTH AND SAFETY OF EMPLOYEES PER TOPICS COVERED IN EMPLOYEE CATEGORY RATE OF NEW HIRES AND LA6 AGREEMENTS WITH EMPLOYEE TURNOVER TRADE UNIONS HEALTH AND SAFETY LA14 LA3 COMMITTEES RATIO OF BASIC SALARY LA10 OF women to men BENEFITS FOR FULL-TIME EMPLOYEE TRAINING EMPLOYEES LA7 INJURY, DISEASES, LOST LA15 DAYS, ABSENTEEISM, LA11 RETURN TO WORK AND AND FATALITIES PROGRAMS FOR SKILLS RETENTION RATES AFTER Management AND PARENTAL LEAVE Social: LIFELONG LEARNING LABOR PRACTICES and decent work indicator Rui-Gr Guo, China

performance indicators

< back to toc social: LABOR PRACTICES and decent work indicator

DMA LA LA1 LA2 Disclosure on Management Approach LA Total workforce by employment type, employment Total number and rate of new employee hires contract, and region broken down by gender and employee turnover by age group, gender, Agilent conducts its business with uncompromising and region integrity and promotes human rights within the The total workforce broken down by employees, company’s sphere of influence. See Agilent’s Human supervised workers, and gender. Hiring top talent around the globe helps to ensure that Rights and Labor Policy. Agilent maintains its leadership as the world’s premier Employee Total % Number measurement company. Agilent is positioned to become a leader in innovation, Category Number Male/Female Male/Female creativity, problem-solving, and organizational flexibility. Total number of new employee hires entering employment ICA 4,307 51.57%/48.43% 2,221/2,086 As a company, we must be able to address work/life during the reporting period broken down by gender. balance challenges and leverage diverse perspectives, ICB 13,711 68.76%/31.24% 9,428/4,283 Total New Employee Hires # % talents, and teams to meet this global challenge. The PM 2,261 76.78%/23.22% 1,736/525 Entering Employment Male/Female Male/Female work force demographics are changing in most countries Sr. Mgmt/ 414 76.81%/23.19% 318/96 and the competition to attract and retain top talent is 1,716 1,040/676 60.61%/39.39% Executives increasing. Global competitiveness will not be achieved merely by designing, manufacturing, marketing, and Rate of new employee hires entering employment during selling superior products. Agilent strives to develop and The total number of employees broken down by type of the reporting period broken down by gender. Rate is ratio apply excellent global people skills around the world. employment contract and gender. as % of category’s headcount. We are in tune with the changing global economic Employement Total % Number marketplace and work to ensure that our policies and Contract Type Number Male/Female Male/Female New Employee Hires by Gender Percentage practices support our core beliefs and values, our guiding Full-time 20,247 67.21%/32.79% 13,609/6,638 Male 7.59% principles, and our goals to make Agilent the best place to work for every employee. The company policies and Part-time 446 21.08%/78.92% 94/352 Female 9.67% practices support global diversity and inclusion and work/ life success. The total workforce broken down by region and gender based on the scale of the organization’s operations. Agilent Culture

Agilent Diversity and Work/Life Balance Total Number % Region Number Male/Female Male/Female

Agilent Employer Awards Americas 7,402 5,070/2,332 68.50%/31.50% Agilent recognizes ISO 26000 as a reference document that provides Asia Pacific 8,799 5,558/3,241 63.17%/36.83% guidance on social responsibility. Agilent aligns with ISO 26000 standards as part of our social responsibility practices. As such, Europe 4,492 3,075/1,417 68.46%/31.54% Agilent’s Labor and Employee policies and processes align with ISO core subjects: Organizational Governance 6.2, Human Rights 6.3, and Labor Practices 6.4.

performance indicators < back to toc 41 social: LABOR PRACTICES and decent work indicator

Total number and rate of new employee hires entering Rate of employees leaving employment during the LA3 employment during the reporting period broken down reporting period broken down by age group. BENEFITS PROVIDED TO FULL-TIME EMPLOYEES THAT ARE by age group. NOT PROVIDED TO TEMPORARY OR PART-TIME EMPLOYEES, Rate of Employees Leaving BY MAJOR OPERATIONS New Employee Hires Number % of Total by Age Group Number Rate Agilent aims to deliver a rewards portfolio that is Rate under 30 years of age 227 9.27% Under 30 years of age 969 39.58% competitive with high technology and life science Between 30–50 years of age 686 5.75% Rate 30–50 years of age 559 4.68% companies, representative of the diverse industries and markets within which Agilent operates. Greater than 50 years of age 63 1.30% Rate Over 50 years of age 279 5.77% Our rewards are offered to eligible employees and comply Total Number 1,718 Total Number 1,065 with local legal requirements.

Total number and rate of new employee hires entering Total number of employees leaving employment during Our Total Pay program includes base pay; variable employment during the reporting period broken down the reporting period broken down by region. pay, such as the Agilent Results Bonus and Individual by region. Performance Bonus; and sales incentive compensation. Region Total Number % of Total Pay is differentiated based on company and Region Total Number % of Total Rate Americas 431 40.47% individual performance.

Americas 472 27.47% 6.38% Asia Pacific 491 46.10% Benefits such as health and welfare benefits, retirement

Asia Pacific 845 49.19% 9.60% Europe 143 13.43% plans, and time off provide a foundation to support employee well-being and financial security. Europe 401 23.34% 8.93% Total Number 1,065 100%

Total Number 1,718 100% 24.91% Equity programs align employee and shareholder interests. Programs include an Employee Stock Purchase Plan and Rate of employees leaving employment during the long-term incentives such as restricted stock units. Total number of employees leaving employment during reporting period. the reporting period boken down by gender. LA4 Region Rate PERCENtaGE OF EMPLOYEES COVERED BY COLLECTIVE Total Number Employee # % Americas 5.82% BARGAINING AGREEMENTS Leaving by Gender Male/Female Male/Female Asia Pacific 5.58% 1,065 665/400 62.44%/37.56% Agilent meets all applicable laws, regulations, and Europe 3.18% standards where we do business. Rate of employees leaving employment during the reporting period broken down by gender.

Rate of Employees Leaving by Gender Male/Female

Turnover Rate 4.85%/5.72%

performance indicators < back to toc 42 social: LABOR PRACTICES and decent work indicator

LA5 remained relatively stable over the past five years and MINIMUM NOTICE PERIOD(S) REGARDING SIGNIFICANT continue to benchmark favorably relative to Agilent OPERATIONAL CHANGES, INCLUDING WHETHER IT IS competitors and industry leaders. SPECIFIED IN COLLECTIVE AGREEMENTS Agilent Occupational (IR) Rate Globally 2013–0.47; Agilent meets all applicable laws, regulations, and Regionally AM–1.06; AP–0.02; EU 0.34. standards where we do business. See graph for Global IR rates. LA6 Agilent Occupational (LWDCR) Rate Globally 2013–0.12; PERCENTAGE OF TOTAL WORKFORCE REPRESENTED IN Regionally AM–0.25; AP–0.01; EU 0.12. FORMAL JOINT MANAGEMENT-WORKER HEALTH AND SAFETY COMMITTEES THAT HELP MONITOR AND ADVISE See graph for Global LWDCR rates. ON OCCUPATIONAL HEALTH AND SAFETY PROGRAMS Agilent Global LWDCR Data 2002-2013 Health and Safety committees are an integral part of EHS processes at our sites and help drive continuous 1

improvement in support of Agilent’s ISO certifications and 0.8 Environmental, Health, and Safety Management System. 10,000 0.6 LA7 0.4 LWDCR/IR DATA HOURS RATES OF INJURY, OCCUPATIONAL DISEASES, LOST DAYS, 0.2 AND ABSENTEEISM, AND NUMBER OF WORK-RELATED 800 employees volunteered FATALITIES BY REGION AND GENDER 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 a total of 10,000 hours LWDCR 0.2 0.16 0.12 0.15 0.12 0.09 0.12 0.1 0.13 0.14 0.1 0.12 In Agilent’s Environmental Health and Safety function, in Penang International I/IR 1 0.9 0.6 0.6 0.55 0.49 0.58 0.48 0.49 0.52 0.47 0.47 we believe that people who feel good, do good. Science Fair to EHS programs are committed to creating safe work guide children through environments, providing training, and engaging our LA8 a variety of activities, employees in health-promotion activities so that they EDUCATION, TRAINING, COUNSELING, PREVENTION, can work injury- and illness-free. AND RISK-CONTROL PROGRAMS IN PLACE TO ASSIST from assembling WORKFORCE MEMBERS, THEIR FAMILIES, OR COMMUNITY Agilent EHS records and investigates work-related electronic circuits MEMBERS REGARDING SERIOUS DISEASES injuries and illnesses to identify root causes and apply to detecting compounds appropriate corrective and preventive actions. Agilent’s Agilent provides a number of programs and educational in various types of food. recordkeeping process aligns with the U.S. OSHA Injury/ opportunities aimed at managing serious diseases and Illness Recordkeeping regulations and reports on medical situations both personally and with family and Occupational Recordable (IR) and Lost Work Day Case community members. Agilent EHS standards maintain (LWDCR) rates. Both metrics (IR and LWDCR) have employee exposure levels for harmful agents in the

performance indicators < back to toc 43 social: LABOR PRACTICES and decent work indicator workplace well below regulatory requirements. Agilent LA11 LA13 Workplace Services has both Emergency Action and PROGRAMS FOR SKILLS MANAGEMENT AND LIFELONG COMPOSITION OF GOVERNANCE BODIES AND BREAKDOWN Disaster Recovery Plans that address serious medical LEARNING THAT SUPPORT THE CONTINUED EMPLOYABILITY OF EMPLOYEES PER EMPLOYEE CATEGORY ACCORDING TO events or disease outbreaks (e.g., pandemic events). OF EMPLOYEES AND ASSIST THEM IN MANAGING GENDER, AGE GROUP, MINORITY GROUP MEMBERSHIP, AND CAREER ENDINGS OTHER INDICATORS OF DIVERSITY The Agilent Human Resources and Benefits organizations provide comprehensive health care plans to employee Agilent understands that the collective skills of our Total number of employees. and family members to assist in managing their personal employees are critical to our success. Toward that end, medical needs. These plans include counseling services Agilent is deeply committed to providing an environment Total Number % # Male/Female Male/Female and risk-based health coaching. where employees can expand their knowledge, develop new skills, and contribute their best work. 20,693 66.22%/33.78% 13,703/6,990 LA9 HEALTH AND SAFETY TOPICS COVERED IN FORMAL Research has suggested that the most valuable Percentage of employees by gender. AGREEMENTS WITH TRADE UNIONS development occurs when learning is applied on the job, solving real business problems. The following three Employee Gender % of Total As required at a country level, Health and Safety topics approaches to employee development are used effectively are included for discussion with local worker councils or at Agilent and are provided based on business need: Male 66.22% trade unions. • Work Assignments: Challenging jobs, special Female 33.78% LA10 assignments, project initiatives, and job rotations. The percentage of employees by age group (under 30; AVERAGE HOURS OF TRAINING PER YEAR PER EMPLOYEE BY • Learning from Others: Coaching, mentoring, and 30–50; over 50). GENDER AND BY EMPLOYEE CATEGORY networking with internal and external people with experience or expertise. To encourage learning occurring anywhere, anytime for Total Number % of Total % our globally distributed workforce, we continue to make • Training: Specific technical and business skill Male/Female by Age Group available self-paced e-learning 24 hours a day/seven days development provided internally by Agilent or externally a week. In 2013, approximately 98 percent of employees by qualified educational institutions via a classroom, % Under 30 years of age 11.83% 60.77%/39.23% took advantage of this capability. Some of the major online, or self-study format. % 30-50 years of age 57.67% 64.37%/35.63% development programs offered via self-paced e-learning LA12 % over 50 years of age 23.38% 73.46%/26.54% are our annual Standards of Business Conduct program PERCENTAGE OF EMPLOYEES RECEIVING REGULAR and our beSecure series focusing on security and risk PERFORMANCE AND CAREER DEVELOPMENT REVIEWS Total Number 20,693 66.22%/33.78% awareness. Other major programs include our Environment, BY GENDER Safety, and Compliance series; our Product and Technology series for our customer-facing employees; and our New One hundred percent of Agilent employees receive regular Employee Safety & Security Orientation video. performance reviews.

performance indicators < back to toc 44 social: LABOR PRACTICES and decent work indicator

Percentage of individuals within the organization’s objectives while they are at work. Centralized programs Employee Category Ratio of Average Compa-Ratio governance bodies by gender and age. Men/Women and information aim to provide support to all of Agilent. Local entities may choose to make additional ICA 1.00 Executives and % of Total Count dependent care investments in locations where Senior Management ICB 1.02 community-based services are inadequate and business Male/Female 73.79%/26.21% 76/27 objectives are impacted. PM 1.02 Under 30 years of age 0% 0/103 • MagellanAssist (U.S.): Agilent offers data sheets— Senior Management 1.04 available worldwide—providing information on a broad Between 30-50 years of age 34.95% 36/103 range of work/life challenges plus consulting and Greater than 50 years of age 65.05% 67/103 LA15 written materials. Return to work and retention rates after parental • Mother’s Room: Some Agilent facilities offer a LA14 leave, by gender “mother’s room” to support new moms returning RATIO OF BASIC SALARY AND REMUNERATION OF WOMEN to work, and the nursing needs of their babies. TO MEN BY EMPLOYEE CATEGORY, BY SIGNIFICANT Agilent offers parental leave benefits and provides a LOCATIONS OF OPERATION broad range of programs and activities to help employees • Quiet Room: Some Agilent facilities offer a “quiet manage commitments in their work and personal life. room” to support employees who need a break, respite, The following data indicates the salary ratio of men to By offering programs that can be used to address a wide or quiet time. women by employee category. The ratios shown were range of needs, Agilent hopes to provide employees with calculated by determining the comparative ratio (compa- the flexibility and opportunity to select and use services ratio) of men and women in each employee category and solutions that they prefer. and dividing the average compa-ratio for men by the • Flexible Work Arrangements: Some Agilent average compa-ratio for women. Compa-ratio indicates employees use alternatives to traditional Monday- an individual’s pay position versus the mid-point of the through-Friday work arrangements. These include pay range for their job. Using compa-ratio enables us to part-time, telecommuting, job-shares, and variable compare pay position across varying types of jobs and work schedules. markets. Within Agilent, three major employee categories are Individual Contributor A (ICA; typically non-exempt), • Flexibility Practices: Agilent is proud of its heritage of Individual Contributor B (ICB; typically exempt), and providing flexible work hours for employees. Agilent’s People Manager (PM). Flexible Time Off (FTO) program lets employees use paid time off for vacation, personal business, and illness. • Dependent Care Resource and Referral: Agilent provides a variety of resource and referral services for employees who have dependent care responsibilities for children, elders, people with disabilities, and others. Our goal is to help employees handle dependent care responsibilities so they can achieve their business

performance indicators < back to toc 45 DMA HR HR4 HR8 DISCLOSURE ON NUMBERS OF INCIDENTS Security personnel Management APPROACH OF DISCRIMINATION trained in Human rights issues HR1 HR5 INVESTMENT AGREEMENTS SUPPLIERS WITH HR9 THAT INCLUDE HUMAN SIGNIFICANT RISKS FOR INCIDENTS OF VIOLATIONS RIGHTS clauses THE RIGHT TO EXERCISE INVOLVING RIGHTS OF FREEDOM OF ASSOCIATION INDIGENOUS PEOPLE HR2 AND COLLECTIVE BARGAINING HUMAN RIGHTS HR10 SCREENING OPERATIONS SUBJECT TO HR6 HUMAN RIGHTS REVIEWS HR3 SUPPLIERS WITH AND ASSESSMENTS SIGNIFICANT RISKS HOURS OF EMPLOYEE FOR INCIDENTS OF HR11 TRAINING CHILD LABOR GRIEVANCES RELATED TO HUMAN RIGHTS HR7 SUPPLIERS WITH SIGNiFICANT RISK OF FORCED OR COMPULSORY LABOR

SOCIAL: HUMAN RIGHTS Kean-Gee ooi, Malaysia

performance indicators

< back to toc SOCIAL: human rights

DMA HR Our commitment to Human Rights extends through our right to audit all suppliers for compliance with the Agilent Disclosure on Management Approach HR supply chain. Agilent expects its suppliers to adhere to a Supplier Code of Conduct. We employ an independent high standard of environmental and social responsibility third party to audit and evaluate our suppliers’ compliance Agilent was an early adopter of ISO 26000 and subscribes values, as outlined in our Supplier Environmental with our Supplier Code of Conduct, including monitoring to guidance on the seven core components for Corporate and Social Responsibility (ESR) Code of Conduct. each supplier’s compliance with all applicable labor laws Social Responsibility. Agilent’s Code of Conduct requires suppliers to adopt governing forced labor, slavery, and human trafficking, as Social Responsibility: Seven Core Subjects sound environmental, health, and safety management set forth in the California Transparency in Supply Chains practices and incorporates eight International Labor Act of 2010. Agilent also requires that its suppliers Holistic Approach Organization (ILO) Conventions that have been identified comply with human rights obligations throughout their as fundamental to the rights of human beings at work. operations (including but not limited to the operations of Agilent has programs in place to monitor and verify our their own suppliers and any permitted sub-contractors) in 6.8 suppliers’ conformance with the Supplier Code accordance with the UN Guiding Principles on Business Community 6.3 Involvement Human of Conduct. and Human Rights (the “UN Guiding Principles”). & Development Rights Agilent recognizes ISO 26000 as a reference document that provides Accountability Standards on Human Rights: Agilent has guidance on social responsibility. Agilent aligns with ISO 26000 standards as part of our social responsibility practices. As such, a zero tolerance policy for violations. Agilent’s Human Rights policies and practices align with ISO core 6.7 6.2 6.4 subjects: Human rights 6.3 and Labour Practices 6.4 and Fair Operating Agilent Ctisca Statement Consumer Organizational Labor Practices 6.6 Issues Governance Practices Agilent has an established Supplier Environmental, HR1 Health, Safety, and Social Responsibility (EHSSR) program Percentage and total number of significant as well as a Supplier Code of Conduct which applies 6.6 investment agreements and contracts that 6.5 to all suppliers. Fair include human rights clauses or that have Operating The Practices Environment undergone human rights screening. Agilent Supplier Code of Conduct One hundred percent of Agilent’s purchase order Agilent conducts random onsite surveys of suppliers for Interdependence agreements include human rights clauses and require that compliance with Agilent’s Supplier Code of Conduct. In suppliers comply with Agilent’s Supplier Environmental cases where there are issues with adherence to Agilent’s and Social Responsibility (ESR) Code of Conduct. supplier expectations, corrective actions are implemented Agilent is proud of its record of uncompromising and monitored by Agilent’s third-party auditor DEKRA. integrity and the measures it takes to uphold the highest HR2 In 2013 DEKRA performed 19 onsite audits of Agilent- standards of conduct among its employees, business PERCENTAGE OF SIGNIFICANT SUPPLIERS, CONTRACTORS, identified suppliers in Malaysia, China, South Korea, partners, and suppliers around human rights. AND OTHER BUSINESS PARTNERS THAT HAVE UNDERGONE Mexico, and the United States. These sites were found HUMAN RIGHTS SCREENING AND ACTIONS TAKEN Agilent conducts its business with uncompromising to be in compliance with, or have been provided integrity and promotes human rights within the One hundred percent of Agilent’s supplier contracts corrective actions to become compliant with, Agilent’s company’s sphere of influence. The company publically include a reference to Third Party Audits. Agilent has the stated EHSSR program. displays Human Rights and Labor Policy.

performance indicators < back to toc 47 SOCIAL: human rights

All corrective actions were completed in FY13. Minimum Wages: Agilent will compensate our employees with wages and benefits that meet or exceed the legally HR3 required minimum. TOTAL HOURS OF EMPLOYEE TRAINING ON POLICIES AND PROCEDURES CONCERNING ASPECTS OF HUMAN RIGHTS Working Hours: Agilent will not require employees to THAT ARE RELEVANT TO OPERATIONS, INCLUDING THE work more than the maximum hours of daily labor set PERCENTAGE OF EMPLOYEES TRAINED by local laws.

All Agilent employees participate in the annual required No Discrimination: Agilent supports and upholds the training in Standards of Business Conduct with customers, elimination of discriminatory practices with respect to suppliers, and employees. employment and occupation, and promotes and embraces diversity in all aspects of its business operations. Our All procurement professionals, as part of Standards policies prohibit discrimination based on race, color, age, of Business Conduct training, are requested to take gender, sexual orientation, gender identity and expression, additional online training on Environmental, Health, Safety, ethnicity, religion, or disability. and Social responsibility which covers Human Rights. No Harsh or Inhumane Treatment: Agilent prohibits HR4 physical abuse, harassment, or the threat of either. 1,000 TOTAL NUMBER OF INCIDENTS OF DISCRIMINATION AND Agilent will provide a safe and healthy working students CORRECTIVE ACTIONS TAKEN environment for all of its employees. Agilent Technologies Human Rights and Labor Policy: Freedom of Association: Agilent respects the rights per year Agilent acknowledges and respects the fundamental of employees to organize in labor unions in accordance principles contained in the Universal Declaration of with local laws and established practice, if desired. Agilent donated electronic Human Rights. Our core values and culture reflect a measurement equipment commitment to ethical business practices and good Ethical Business Conduct: Agilent’s Standards of worth $300,000 to new corporate citizenship. Our policies and practices require Business Conduct requires that business be conducted Agilent to conduct its business with uncompromising with honesty, and reflects high ethical standards that are at the integrity and to promote human rights within the the basis for achieving our goals. The standards establish University of California, company’s sphere of influence. clear guidelines for how we do business and establish Berkeley, benefiting more accountability. All employees are expected to comply Freely-Chosen Employment: Agilent supports the with these standards. than 1,000 students elimination of all forms of forced, bonded, or involuntary each year. prison labor. Agilent Technologies Supplier Environmental and Social Responsibility Code of Conduct: Agilent’s suppliers are No Child Labor: Agilent condemns all forms of required to support and promote the fundamental human exploitation of children. Agilent will not recruit child labor rights referenced in this document. and supports the elimination of exploitive child labor. Agilent Supplier Code of Conduct

performance indicators < back to toc 48 SOCIAL: human rights

HR5 Agilent Environmental Expectations corrective actions are implemented and monitored OPERATIONS AND SIGNIFICANT SUPPLIERS IDENTIFIED IN by Agilent’s third party auditor DEKRA. All corrective WHICH THE RIGHT TO EXERCISE FREEDOM OF ASSOCIATION Agilent conducts random onsite surveys of suppliers for actions were completed in FY13. AND COLLECTIVE BARGAINING MAY BE AT SIGNIFICANT compliance with Agilent’s Supplier Code of Conduct. In RISK, AND ACTIONS TAKEN TO SUPPORT THESE RIGHTS cases where there are issues with adherence to Agilent’s HR8 supplier expectations, corrective actions are implemented PERCENTAGE OF SECURITY PERSONNEL TRAINED IN THE Agilent is unaware of any operations and significant and monitored by Agilent’s third party auditor DEKRA. All ORGANIZATION’S POLICIES OR PROCEDURES CONCERNING suppliers identified in which the right to exercise freedom corrective actions were completed in FY13. ASPECTS OF HUMAN RIGHTS THAT ARE RELEVANT of association and collective bargaining may be at risk. TO OPERATIONS HR7 Agilent endorses the concept and right to exercise OPERATIONS AND SIGNIFICANT SUPPLIERS IDENTIFIED AS Agilent has outsourced its security to a globally renowned freedom of association as Agilent subscribes to HAVING SIGNIFICANT RISK FOR INCIDENTS OF FORCED OR company in this field. This external company trains its UN Declaration of Human Rights and Supplier Code COMPULSORY LABOR, AND MEASURES TO CONTRIBUTE employees in human rights issues, especially in the area of Conduct and complies with the California Supply TO THE ELIMINATION OF ALL FORMS OF FORCED OR of use of force, and also addresses this subject in its Chain Transparency Act (CTISCA). COMPULSORY LABOR security officer handbook.

Agilent Human Rights and Labor Policy Agilent is unaware of any operations and significant HR9 suppliers having a significant risk for incidents of forced TOTAL NUMBER OF INCIDENTS OF VIOLATIONS INVOLVING Agilent Supplier Code of Conduct or compulsory labor. RIGHTS OF INDIGENOUS PEOPLE AND ACTION TAKEN Agilent CTISCA Statement Agilent has an established Supplier Environmental, Agilent is unaware of any incidents. HR6 Health, Safety and Social Responsibility program as HR10 OPERATIONS AND SIGNIFICANT SUPPLIERS IDENTIFIED well as a Supplier Code of Conduct which applies to all PERCENTAGE AND TOTAL NUMBER OF OPERATIONS THAT AS HAVING SIGNIFICANT RISK FOR INCIDENTS OF CHILD suppliers. In addition, Agilent complies with the California HAVE BEEN SUBJECT TO HUMAN RIGHTS REVIEWS AND/OR LABOR, AND MEASURES TAKEN TO CONTRIBUTE TO THE Supply Chain Transparency Act of 2010 and the Dodd- IMPACT ASSESSMENTS ELIMINATION OF CHILD LABOR Frank Wall Street Reform and Consumer Protection Act.

Agilent is unaware of any operations or suppliers identified Agilent CTISCA Statement Agilent is unaware of any operations that have been as having significant risk for incidents of child labor. subjected to human rights reviews or impact assessments. Agilent also requires supplier compliance to human rights Agilent has established a Supplier Environmental, throughout their operations (including but not limited to HR11 Health, Safety and Social Responsibility program as the operations of their own suppliers and any permitted NUMBER OF GRIEVANCES RELATED TO HUMAN RIGHTS well as a Supplier Code of Conduct. In addition, Agilent sub-contractors) in accordance with the UN Guiding FILED, ADDRESSED, AND RESOLVED THROUGH FORMAL also requires supplier compliance to human rights Principles on Business and Human Rights (the “UN GRIEVANCE MECHANISMS throughout their operations (including but not limited to Guiding Principles”). Agilent conducts random onsite Agilent is unaware of any grievances related to human the operations of their own suppliers and any permitted surveys of suppliers for compliance with Agilent’s rights filed through formal grievance mechanisms. sub-contractors) in accordance with the UN Guiding Supplier Code of Conduct. In cases where there are Principles on Business and Human Rights (the “UN issues with adherence to Agilent’s supplier expectations, Guiding Principles”).

performance indicators < back to toc 49 DMA SO SO3 SO8 DISCLOSURE ON EMPLOYEES TRAINED MONETARY VALUE OF MANAGEMENT APPROACH IN ORGANIZATION’S ANTI- SIGNIFICANT FINES CORRUPTION POLICIES SO1 SO9 operations with SO4 OPERATIONS WITH implemented ACTIONS TAKEN IN IMPACTS ON LOCAL local community RESPONSE TO INCIDENTS COMMUNITIES engagement, impact OF CORRUPTION assessments, and So10 development programs SO5 PREVENTION AND PUBLIC POLICY POSITIONS MITIGATION IMPLEMENTED SO2 IN OPERATIONS WITH BUSINESS UNITS ANALYZED SO6 IMPACTS ON LOCAL FOR RISKS RELATED COMMUNITIES TO CORRUPTION CONTRIBUTIONS TO POLITICAL PARTIES

SO7 TOTAL NUMBER OF LEGAL ACTIONS FOR ANTI-COMPETITIVE BEHAVIOR AND THEIR OUTCOMES

social: society davide pappadia, Italy

performance indicators

< back to toc SOCIAL: society

DMA SO • Create a consistent approach across business groups, SO1 DISCLOSURE ON MANAGEMENT APPROACH SO where applicable PERCENTAGE OF OPERATIONS WITH IMPLEMENTED LOCAL COMMUNITY ENGAGEMENT, IMPACT ASSESSMENTS, AND Agilent’s policies, values, organization, and business • Meet the expectations of our stakeholders DEVELOPMENT PROGRAMS management systems apply across all our global • Conduct business in an ethical manner businesses. They are designed to: Volunteerism is a key element of our core values and the Agilent considers external charters, principles, and cornerstone of our corporate citizenship efforts. • Reduce our negative impacts on the environment guidelines that have been developed through multi- stakeholder processes to guide our business activities. • Protect the occupational health and safety interests Agilent’s annual Giving Campaign allows employees We also participate in a variety of intra- and cross- of our employees more choices in their non-profit support. As a result, industry forums to address emerging issues, develop contributions were made in areas ranging from • Ensure customer requirements are met industry-wide approaches to social and environmental environment and conservation to education and literacy • Enhance our value to our communities challenges, and cooperate with governments, non- to arts and culture. One hundred percent of the Agilent governmental organizations (NGOs), and other • Ensure the highest levels of quality in our products sites participating in the giving campaign held community stakeholders on common concerns. and services outreach programs. • Increase our competitiveness As part of our Corporate Citizen Objectives, Agilent strives All Agilent communities supported the annual Engineers to be an economic, intellectual, and social asset to each Week, with a focus on girls in engineering. We provided nation and community where we conduct business. support in hosting events and serving as organizers and Agilent has been consciously and strongly committed presenters. Our worldwide communities are not only sites to community involvement through many initiatives— with large employee populations but also individuals in Agilent Technologies Foundation, Agilent Giving, and field locations. Parts other signature programs aimed at giving back to the community. In 2013, Agilent Singapore debuted its global science-in- per trillion a- program—Agilent After School—at the Singapore Agilent in Communities envronmental labs Science Festival, marking the first collaboration between the two organizations. Targeted at children aged 9 to 13 Agilent Corporate Brochure around the world use Agilent years, the program is one of Agilent’s Corporate Social instruments to test the air, Agilent recognizes ISO 26000 as a reference document that provides Responsibility (CSR) initiatives that provide hands-on guidance on social responsibility. Agilent aligns with ISO 26000 water and soil. Our instruments standards as part of our social responsibility practices. As such, science enrichment activities on life, physical, and earth- Agilent’s Social and Community initiatives align with ISO core subjects: science experiments. separate mixtures into Organizational Governance 6.2, Fair Operating Practices 6.6,and Community Involvement and Development 6.8 their individual components, Agilent Malaysia employees contributed more than 10,000 volunteer hours at the annual Penang International Science identify target compounds and Engineering Fair, the largest event of its kind in Malaysia. and determine the amount of each, down to parts per trillion.

performance indicators < back to toc 51 SOCIAL: society

SO2 SO7 PERCENTAGE AND TOTAL NUMBER OF BUSINESS UNITS TOTAL NUMBER OF LEGAL ACTIONS FOR ANTI-COMPETITIVE ANALYZED FOR RISKS RELATED TO CORRUPTION BEHAVIOR, ANTITRUST, AND MONOPOLY PRACTICES AND THEIR OUTCOMES 100 percent of all Agilent business units were analyzed for risks related to corruption during the reporting period. Agilent policy forbids anti-competitive behavior, antitrust, and monopoly practices. SO3 PERCENTAGE OF EMPLOYEES TRAINED IN ORGANIZATION’S SO8 ANTI-CORRUPTION POLICIES AND PROCEDURES MONETARY VALUE OF SIGNIFICANT FINES AND TOTAL NUMBER OF NON-MONETARY SANCTIONS FOR NON- 100 percent of management and non-management COMPLIANCE WITH LAWS AND REGULATIONS employees were required to receive anti-corruption training during the reporting period. Agilent has not received any significant fines associated to product non-compliance nor has Agilent been SO4 sanctioned for product non-compliance. In addition, ACTIONS TAKEN IN RESPONSE TO INCIDENTS OF CORRUPTION Agilent has no dispute resolutions. Agilent has a formal process for investigating and 110 S09 resolving allegations of corruption should they occur. OPERATIONS WITH SIGNIFICANT POTENTIAL OR ACTUAL Global sites SO5 NEGATIVE IMPACTS ON LOCAL COMMUNITIES Earth Day & World PUBLIC POLICY POSITIONS AND PARTICIPATION IN PUBLIC Agilent did not experience any new event that POLICY DEVELOPMENT AND LOBBYING Environment Day events significantly affected Agilent’s local communities. Agilent positions statements are published at Agilent focused on Agilent’s SO10 Position Statements. See also Agilent’s Corporate commitment to environmentally PREVENTION AND MITIGATION MEASURES IMPLEMENTED Governance. IN OPERATIONS WITH SIGNIFICANT POTENTIAL OR ACTUAL sustainable operations, SO6 NEGATIVE IMPACTS ON LOCAL COMMUNITIES and encouraging employee TOTAL VALUE OF FINANCIAL AND IN-KIND CONTRIBUTIONS engagement in sustainable Agilent had no need to implement mitigation measures, TO POLITICAL PARTIES, POLITICIANS, AND RELATED as the company experienced no event that significantly practices across our INSTITUTIONS BY COUNTRY impacted local communities. worldwide sites. Agilent contributes to dialogue and decision-making on public policies affecting the company, our employees, and our operations. Specific questions about our political activities can be submitted via www.agilent.com/go/ contactus

performance indicators < back to toc 52 DMA pr pr4 PR8 disclosure on TOTAL NUMBER OF TOTAL NUMBER OF management approach INCIDENTS OF NON- SUBSTANTIAL COMPLAINTS COMPLIANCE CONCERNING REGARDING BREACHES PR1 PRODUCT INFORMATION OF PRIVACY AND LABELING LIFE CYCLE STAGES IN WHICH HEALTH AND PR9 SAFETY IMPACTS OF PR5 MONETARY VALUE OF PRODUCTS AND SERVICES PRACTICES RELATED TO SIGNIFICANT FINES ARE ASSESSED CUSTOMER SATISFACTION FOR NON-COMPLIANCE INCIDENTS CONCERNING PR2 PR6 PRODUCT-RELATED CLAIMS NON-COMPLIANCE PROGRAM FOR ADHERENCE WITH REGULATIONS TO LAWS, STANDARDS, AND VOLUNTARY CODES AND VOLUNTARY CODES CONCERNING HEALTH AND SAFETY IMPACTS PR7 TOTAL NUMBER pr3 OF INCIDENTS OF type of product and NON-COMPLIANCE service information CONCERNING MARKETING required by procedures COMMUNICATIONS

social: product responsibilities frank pfundstein, Switzerland

performance indicators

< back to toc SOCIAL: PRODUCT RESPONSIBILITIES

DMA PR Our breadth of disciplines and technologies enable unique PR3 Disclosure on Management Approach PR and breakthrough advancements that often transcend TYPE OF PRODUCT AND SERVICE INFORMATION REQUIRED traditional boundaries. BY PROCEDURES AND PERCENTAGE OF SIGNIFICANT Agilent’s Business Management System (BMS) is PRODUCTS AND SERVICES SUBJECT TO SUCH designed to support our three business groups, Electronic Agilent recognizes ISO 26000 as a reference document that provides guidance on social responsibility. Agilent aligns with ISO 26000 INFORMATION REQUIREMENTS Measurement Group (EMG), Chemical Analysis Group standards as part of our social responsibility practices. As such, (CAG), Life Sciences and Diagnostics Group (LDG), Agilent’s Product Responsibility processes align with ISO core subjects: Agilent complies with required labeling for substance so that Agilent products, services, and interactions Organizational Governance 6.2, Fair Operating Practices 6.6, and identification in our products in accordance with Consumer Issues 6.7. consistently and effectively meet customer expectations required regulations, and safe use guidance for and applicable regulatory requirements, and provide a PR1 products produced by Agilent. Ninety percent of Agilent mechanism for continual improvement. LIFE CYCLE STAGES IN WHICH HEALTH AND SAFETY products and services are covered and assessed for IMPACTS OF PRODUCTS AND SERVICES ARE ASSESSED compliance with these guidelines. Annually Agilent The Agilent BMS provides a framework from which FOR IMPROVEMENT AND PERCENTAGE OF SIGNIFICANT communicates materials specifications through the business groups and operations can make decisions PRODUCTS AND SERVICES CATEGORIES SUBJECT “General Specifications for Environment” to its suppliers appropriate to their specific business, customer, and TO PROCEDURES to inform them of banned chemicals/materials that should geographic needs while ensuring that applicable not be included in material/parts/products bought by minimum standards are met, and describes the minimum Agilent’s quality and environmental policies mandate Agilent to ensure compliance with global regulations and standards and the required processes for the business we provide products and services that meet legal minimize the environmental impact of its products and groups’ business management systems that are designed and regulatory requirements, including applicable operations. Agilent also provides Material Safety Data to conform to ISO 9001:2008. Each business group environmental, health, and safety standards. Agilent Sheets with Agilent and third-party-provided chemicals maintains a business management system to illustrate is committed to a continuous improvement of the supplied standalone or with products for safe use. Agilent its specific required processes for meeting customer environmental aspects and impacts of our products and OEM products and battery labels include a waste expectations and, where applicable, other standards as demonstrated by Agilent’s ISO 14001 certificate, container symbol for help in proper disposal. The company such as ISO14001, ISO/IEC 17025, AS 9100, ISO 13485, which is regularly audited by an external party. also operates an end-of-life customer returns system. In or TL 9000. Agilent’s infrastructure organizations provide PR2 addition, Agilent provides end-of-life management options centrally managed, business critical services, and operate TOTAL NUMBER OF INCIDENTS OF NON-COMPLIANCE WITH where legally required. Reuse programs are offered as internal service suppliers to the business groups. REGULATIONS AND VOLUNTARY CODES CONCERNING for selected Agilent products. The programs address the Ensuring that our products and services are safe before HEALTH AND SAFETY IMPACTS AND SERVICES DURING requirements posed by the European WEEE (Waste from they go to market is just one part of our responsibility THEIR LIFE CYCLE BY TYPE OF OUTCOMES Electrical & Electronic Equipment) Directive. Please see to customers. We also make certain that customers Agilent’s Take Back Program. Agilent did not receive any regulatory non-compliance have easy access to the information they want or need notices for the reporting period. about those products and services. Please refer to the Agilent Quality Policy.

Agilent is firmly committed to technology leadership, having long invested heavily in research and development.

performance indicators < back to toc 54 SOCIAL: PRODUCT RESPONSIBILITIES

PR4 PR5 PR7 TOTAL NUMBER OF INCIDENTS OF NON-COMPLIANCE WITH PRACTICES RELATED TO CUSTOMER SATISFACTION, TOTAL NUMBER OF INCIDENTS OF NON-COMPLIANCE WITH REGULATIONS AND VOLUNTARY CODES CONCERNING INCLUDING RESULTS OF SURVEYS MEASURING REGULATIONS AND VOLUNTARY CODES CONCERNING PRODUCT AND SERVICE INFORMATION AND LABELING, BY CUSTOMER SATISFACTION MARKETING COMMUNICATIONS, INCLUDING ADVERTISING, TYPE OF OUTCOMES PROMOTION AND SPONSORSHIP BY TYPE OF OUTCOMES Through our Agilent Customer Satisfaction program, Agilent had no incidents of non-compliance regarding we survey customers who interact with various touch- Agilent had no incidents of non-compliance during the products or non-compliance issues regarding labeling. points across our businesses and regions, and we reporting period. In addition, Agilent did not have any non-compliance provide continual updates to our management. In incidents for product-related claims during the addition, our Agilent Market Survey provides a measure PR8 reporting period. of our customers’ loyalty compared with the loyalty TOTAL NUMBER OF SUBSTANTIAL COMPLAINTS REGARDING of our competitors’ customers. The results are used BREACHES OF CUSTOMER PRIVACY AND LOSSES OF DATA to identify opportunities for growth and areas where Agilent is unaware of any complaints regarding breaches additional business investments are warranted. of customer privacy and loss of data. To demonstrate the Agilent is associated with trust, safety, and success importance of customer privacy, Agilent has entered into due to its heritage, breadth of high-quality products, three voluntary data privacy programs: the U.S.-EU Safe 4100 and long-standing reputation. Harbor, U.S.-Swiss Safe Harbor and TRUSTe. PR6 For more information, please see: Agilent Customer Spectrophotometer PROGRAM FOR ADHERENCE TO LAWS, STANDARDS, Privacy Statement. AND VOLUNTARY CODES RELATED TO MARKETING The Agilent 4100 Microwave COMMUNICATIONS, INCLUDING ADVERTISING, PR9 Plasma-Atomic Emission PROMOTION AND SPONSORSHIP MONETARY VALUE OF SIGNIFICANT FINES FOR NON- COMPLIANCE WITH LAWS AND REGULATIONS CONCERNING Spectrophotometer provides Our brand is shaped by every experience customers, THE PROVISION AND USE OF PRODUCTS AND SERVICES cost-effective measurement partners, shareholders, and constituents have with Agilent had no incidents of non-compliance regarding capabilities by replacing Agilent. Every action we take ensures that these experiences consistently build and reinforce Agilent product, labeling, or non-compliance incidents for product expensive and hazardous as the world’s premier measurement company. Our related claims during the reporting period. gases with ordinary internal Brand Identity System has a rigorous process compressed air. for claim substantiation and is aligned with Federal Trade Commission and legal guidelines.

performance indicators < back to toc 55 Glossary and acronyms gary hughes, usa

< back to toc GLOSSARY AND ACRONYMS

Agilent After School A hands-on science program Injury/illness rate The calculation for the injury/illness targeted at children from the ages of 9 to 13 years and rate is based on the number of recordable occupational supported by Agilent employee volunteers. injury/illness cases multiplied by 200,000 then divided by the hours worked for the same time period in which the CO Carbon dioxide. A gaseous by-product of energy 2 injuries occurred. For example, if you had two injuries in generation and energy use that is known to contribute a quarter and 50,000 hours worked, then the calculation to global warming. would be: 2 x 200,000/50,000 = 8.0 injury/illness rate.

EHS Environmental, health, and safety. ISO 14001 An international standard issued by the EHSMS Environmental, health, and safety International Organization for Standardization (ISO) management system. relating to environmental management systems.

ESR Environmental and Social Responsibility. ISO 26000 A voluntary international standard providing guidance on social responsibility. Fiscal year For Agilent, this is November 1 to October 31. Kiloton 1 kiloton = 1,000 metric tons. FTC Federal Trade Commission 1 kiloton = 1,000,000 kilograms.

Greenhouse gases For the purpose of this report, Lost-workday case Recordable cases involving greenhouse gases are the six gases listed in the Kyoto lost workdays beyond date of injury (more serious

Protocol: carbon dioxide (CO2); methane (CH4); nitrous injury/illness).

oxide (N2O); hydro fluorocarbons (HFCs); perfluorocarbons Lost-workday case rate The lost-workday case rate (PFCs); and sulphur hexafluoride (SF6). provides information on the number of occupational Gigajoule 1 gigajoule = 277.78 kilowatt-hour. lost-workday injury/illness cases multiplied by 200,000, then divided by the hours worked for the same time GRI Global Reporting Initiative. An independent global period in which the injuries occurred. For example, if institution that is developing a generally accepted you had one lost-workday injury/illness case in a quarter framework for sustainability reporting. For more and 50,000 hours worked, then the calculation would be: information go to www.globalreporting.org. 1 x 200,000/50,000 = 4.0 lost-workday case rate. GSE Agilent General Specification for the Environment Megawatt hour 1 megawatt hour = 1,000 kilowatt hours. at www.agilent.com/environment/GSE.pdf. Agilent’s general requirements for restricting or prohibiting certain Recordable injury/illness case Occupational injury/ substances in products manufactured for or delivered illness involving medical treatment beyond first aid. to Agilent. Diagnosed occupational illness, or workdays lost beyond date of injury. ILO International Labour Organization. For more information, go to www.ilo.org/global/index.htm. RoHS Restriction of Hazardous Substances

< back to toc 57 CONTACT US SHARE YOUR THOUGHTS Agilent Technologies Inc. We welcome input about Agilent’s 5301 Stevens Creek Blvd Corporate Citizenship efforts or Santa Clara, CA 95051 the Corporate Citizenship Report United States 2013 at corporate.citizenship@ www.agilent.com agilent.com.

DOWNLOAD To download this report and © Agilent Technologies Inc. 2014 previous reports, please visit May 1, 2014 5991-4440EN www.agilent.com/go/ sustainability.

Contact us Mark Pfeifer, usa

< back to toc