<<

THE GIANT LIST OF ONLINE COMPANIES BY WHITE SKY HOSPITALITY

© WHITE SKY HOSPITALITY 2015 1 The world of hotels and travel is constantly changing.

New ideas and business models are replacing existing ones quickly.

And this has made finding a quick reference guide to online intermediaries like OTAs difficult.

Even hotels with resources are finding it tricky to navigate through this flux.

And if you are an independent hotel owner or a sales manager who also is in charge of online distribution, it is even harder.

2

Why is it so important for hotels to understand this online landscape?

The reason is simple – the better the understanding of what the right channels are, how they operate and which segments they target, the better the sales reach of the hotel.

With dramatic increases in online and mobile hotel bookings, can hotels continue to rely on their traditional understanding of OTAs?

We venture not..

3 We had to answer one question first as we started - what type of companies should and could come under this list?

For practical purposes, we have taken the approach that they qualify for the list if they sell inventory as a third party on behalf of the hotel. (again there are exceptions but….)

4 As we started building the list, the need for further classification was clear.

What is an online ? Is it just a well known site like Booking.com? Or are group booking sites included?

What about metasearch and last minute booking apps? Do websites that offer hotel bookings qualify? Or only if they work independently?

5 To address this, we have classified them into broad categories. And then there are those that defy classification. How about Accor hotels for one? Is it a hotel chain or an OTA or a hotel collection or a marketing consortium?

Even classification is a moving target! 6 Of course with such a vast array of choices, it brings you to the next and bigger question. What are the parameters that a hotel can and should use to choose the right types of booking intermediaries to work with?

This and the evolving world of hotel technology will form related parts of this work.

If you would like to know when these are published, just join the list here to be notified.

7 1 GLOBAL OTAs, AIRLINE SITES, 2 EMERGING MARKET HOTEL OTAs, VACATION COLLECTIONS, RENTALS, HOSTELS NICHE OTAs, ITINERARY PLANNING OTAs

3 METASEARCH, DEAL SITES, AUCTION TABLE OF CONTENTS SITES, LOYALTY

4 GROUP BOOKING 5 WEBSITES, MEETING MOBILE BOOKING SITES, BUSINESS APPS, INTERNET TRAVEL, DISTRIBUTION WHOLESALERS SYSTEMS, SPECIAL MENTIONS

© WHITE SKY HOSPITALITY 2015 8 1 GLOBAL OTAs, AIRLINE SITES, EMERGING MARKET OTAs, VACATION RENTALS, HOSTELS

9 . GLOBAL ONLINE TRAVEL AGENCIES (OTAs)

10 Company Website www.agoda.com Alpha Rooms www.alpharooms.com Amazon Destinations https://travel.amazon.com/ Asia Rooms www.asiarooms.com Asia Travel www.asiatravel.com Asia Web Direct www.asiawebdirect.com GLOBAL ONLINE TRAVEL Bedbooker www.bedbooker.com AGENCIES Best Hotel Online www.besthotelonline.com Booking.com www.booking.com Bookit www.bookit.com Budget Places www.budgetplaces.com Cheapo Air www.cheapoair.com Cheaptickets www.cheaptickets.com www.cleartrip.com Ctrip http://english.ctrip.com/ 11 Company Website Destinia www.destinia.com Easy to Book www.easytobook.com Ebookers www.ebookers.com Ebooking www.ebooking.com Edreams www.edreams.in www.expedia.com GLOBAL ONLINE TRAVEL Goibibo www.goibibo.com AGENCIES Holiday City www.holidaycity.com Horse 21 www.horse21.net Hostelbookers www.hostelbookers.com Hostelworld www.hostelworld.com Hotel Direct www.hoteldirect.com Hotel Reservations www.hotelreservations.com Hotel Travel www.hoteltravel.com Hotel.de www.hotel.de 12 Company Website Hotelclub www.hotelclub.com Hotelius www.hotelius.co.uk Hotels.com www.hotels.com Hotels4u www.hotels4u.com HRS www.hrs.com Internet Hotels www.internethotels.com GLOBAL ONLINE TRAVEL Lastminute.com www.lastminute.com AGENCIES Late Deals www.latedeals.co.uk Laterooms www.laterooms.com Logitravel www.logitravel.com Low Cost Holidays www.lowcostholidays.com Make My Trip www.makemytrip.com Make My Trip www.makemytrip.com More Hotels for Less www.morehotels4less.com Mr.Jet www.mrjet.dk 13 Company Website Netflights www.netflights.com One Travel www.onetravel.com Onhotels www.onhotels.com www.opodo.com www.orbitz.com Orbitz www.orbitz.com GLOBAL ONLINE TRAVEL Otel www.otel.com AGENCIES Quikbook www.quikbook.com Rates2go www.ratestogo.com Skoosh www.skoosh.com STA Travel www.statravel.com Think Hotels www.thinkhotels.com Thinkhotels www.thinkhotels.com Travelbag www.travelbag.co.uk www.travelgenio.in 14 Company Website Travelguru www.travelguru.com www.travelocity.com Travelrepublic www.travelrepublic.co.uk Vayama www.vayama.com Venere www.venere.com Wego www.wego.co.in GLOBAL www.wotif.com ONLINE TRAVEL Wotif AGENCIES

15 .

AIRLINE WEBSITES

Many leading have a section which allows travellers to book hotels. Very few of them manage their own hotel inventory and partner with leading OTAs like Booking.com, Expedia and HRS.

Listed are popular airlines which have a dedicated hotel booking feature. Also mentioned (where known) are their OTA partners. If your hotel destination is being served by these airlines, then it is worth checking if your hotel is listed on their partner OTAs.

16 Company Website (ebookers) http://www.aerlingus.com/en Air Asia Go (Expedia) https://www.airasiago.com.my/ Air Berlin (HRS) https://www.airberlin.com/ Air Canada http://www.aircanada.com/en/home.html Air Travelscape/Expedia) http://www.airfrance.com (Travelscape/Expedia) https://www.alitalia.com/ AIRLINE Austrian (HRS) http://www.austrian.com/ WEBSITES (BAHolidays) http://www.britishairways.com/en Brussels Airlines (Booking.com) http://www.brusselsairlines.com/en Delta http://www.delta.com/ Easyjet (Booking.com) http://www.easyjet.com/en/ Emirates (Tourico) http://www.emirates.com/ (Booking.com) http://www.finnair.com/ (BA Holidays) http://www.britishairways.com/en JAL (Hotels.com Booking, Agoda) https://www.ar.jal.com/ 17 Company Website Jet Airways (Travelscape/Exp) http://www.jetairways.com KLM (Booking.com) https://www.klm.com/ (HRS) http://www.lufthansa.com/ Pegasus (Booking.com) http://www.flypgs.com/en/ Qantas http://www.qantas.com.au Qatar Airways (Booking.com) http://www.qatarairways.com AIRLINE Ryan Air (Booking.com) https://www.ryanair.com/ WEBSITES Singapore Airlines (Agoda) https://www.singaporeair.com Swiss (Expedia) https://www.swiss.com/ch/en TAP (Booking.com) http://www.flytap.com Thai (Agoda) http://www.thaiairways.com/ Turkish Airlines (Booking.com) http://www.turkishairlines.com/en United https://www.united.com/ US Airways www.usairways.com Virgin Atlantic (Virgin Holidays) http://www.virgin-atlantic.com 18 .

EMERGING MARKET OTAs

A very exciting and chaotic arena in the world of travel. Some regions have developed fast like Latin America, China and India – the others offer enormous new opportunities.

Some of them can be difficult to work with, as they evolve, but these emerging OTAs play an increasingly important role.

19 Company Website 17U (China) http://www.17u.com/ Africa Bookings (Africa) http://www.africabookings.com/ Alitrip (China) https://www.alitrip.com/ Almundo (Latin America) http://almundo.com.ar/ Atrapalo (Latin America & ) http://www.atrapalo.com/ Avantrip (Argentina) http://www.avantrip.com/ EMERGING Check in (Australia) http://www.checkin.com.au/ MARKET OTAs Cocha (Latin America) http://www.cocha.com/ibe/common/home.do Ctrip (China) http://english.ctrip.com/ Decolar (Latin America) http://www.decolar.com/ Despegar (Latin America) http://www.us.despegar.com/ Elong (Expedia) http://elong.net/ ezeego (India) http://www.ezeego1.co.in/ Hoojoozat (Middle East) http://www.hoojoozat.com/ Hotel Urbano (Latin America) https://www.hotelurbano.com/ 20 Company Website Hutchgo (Hongkong) http://travel.hutchgo.com.hk/eng/ Jovago (Africa) http://www.jovago.com/ Klikhotel (Indonesia) http://www.klikhotel.com/ Kuxun (China) http://www.kuxun.cn/ Mango City (China) www.mangocity.com Marplay (Latin America) https://www.marplay.com/ EMERGING Musafir (Middle East) http://in.musafir.com/ MARKET OTAs Ostrovok (Russia) https://ostrovok.ru/ Qunar (China) http://www.qunar.com/ Rakuten (Japan) http://travel.rakuten.com/hotellist/Japan/JP/ Stayzilla (India) https://www.stayzilla.com/ Tiket (Indonesia) http://en.tiket.com/ (Indonesia) http://www.traveloka.com/ Via (India) https://in.via.com/ Viajes Falabella (Latin America) http://www.viajesfalabella.cl/ 21 REGIONAL OTAs

OTAs based in one region sending travellers to hotels in the same region.

22 Company Website AA (UK) http://www.theaa.com/ Abreu (Portugal) http://www.abreu.pt/Default.aspx Amandatour () http://www.amandatour.it/ Best Day (Mexico & Carribean) http://www.bestday.com/ Book Today http://www.booktoday.com.au/ Booker Club (Spain) http://www.bookerclub.com/ REGIONAL BSP Hotels (France) http://www.bsp-hotels.com/ OTAs Click4Hotel (Czech, Hungary) http://www.click4hotel.eu/ Derhotel (Germany) http://www.derhotel.com/ Discover Australia (Australia) http://www.discoveraustralia.com.au/ Hotels UK http://www.hotels.uk.com Hoterip (Indonesia) http://hoterip.com/ Infotel (UK) http://www.infotel.co.uk/ Jalan (Japan) http://www.jalan.net/en/japan_hotels_ryokan/ Japan Traveller Online (Japan) https://japantraveleronline.com/ 23 Company Website Japanican (Japan) http://www.japanican.com/en/ Love to Escape (UK) http://www.lovetoescape.com/ Need to Escape http://www.needtoescape.com/ Nivalink (India) http://www.nivalink.com/india Quickbeds (Australia) http://www.quickbeds.com/ Superbreak (UK) www.superbreak.com REGIONAL Tiscover (Austria, ) http://www.tiscover.com/ OTAs Travelcheck (Germany) http://www.travelcheck.de/ Travelstay (London) http://www.travelstay.com/

24 .

VACATION RENTAL WEBSITES

This is the segment that made AirBnB legendary. There are many more companies in the fray now.

It is also considered one of the fastest growing segments in online travel in 2015.

25 Company Website 9flats http://www.9flats.com/us/ AirBnB https://www.airbnb.com/ Boutique Homes http://www.boutiquehomes.com.au/ Cityzen https://www.cityzenbooking.com/en/ Firefly http://www.fireflyz.com.my/ Flipkey https://www.flipkey.com/ VACATION RENTAL Gonative http://www.gonative.com/ WEBSITES Holiday Lettings https://www.holidaylettings.co.uk/ Home Away and http://www.homeaway.com House Trip http://www.housetrip.com/ Interhome https://www.interhome.com/ Loving Apartments https://lovingapartments.com/ Luxury Villa Rentals http://www.luxuryretreats.com/ Migoa https://www.migoa.com/en/ One Fine Stay http://www.onefinestay.com/ 26 Company Website Only Apartments http://www.only-apartments.com/ Roomorama https://www.roomorama.co/ Stay City http://www.staycity.com/ Unique Home Stays http://www.uniquehomestays.com/ Vacation Key http://www.vacationkey.com/ Villas – Beach Tomato http://www.beachtomato.com/ VACATION RENTAL Villas of Distinction http://www.villasofdistinction.com/ WEBSITES Villas.com http://www.villas.com/ VRBO http://www.vrbo.com/ Way to stay https://www.waytostay.com/

27 .

HOSTELS

Hostels have evolved and come a long way.

Now travellers get to choose from trendy stylish places through a variety of websites that specialise in hostels.

28 Company Website Hostelculture http://www.hostelculture.com/ Gomio http://www.gomio.com/ Hostelworld http://www.hostelworld.com/ Nomads World http://nomadsworld.com/ Hostelbookers http://www.hostelbookers.com/ Poshpacker http://poshpacker.co/ HOSTEL Hostelsclub http://www.hostelsclub.com/ WEBSITES Hostels247 http://www.hostels247.com/

29 CAMPING & GLAMPING WEBSITES

Camping has gone mainstream. Glamping is a buzzword and the choices have multiplied.

30 Company Website Campaglam http://campaglam.com/ Canopy & Stars http://www.canopyandstars.co.uk/ Cool Camping https://www.coolcamping.co.uk/ Glamping Hub https://glampinghub.com/ Go Glamping http://goglamping.net/ One Off Places http://www.oneoffplaces.co.uk/ CAMPING & GLAMPING Pitch Up https://www.pitchup.com/ WEBSITES

31 .

BED & BREAKFASTS

Traditionally, Bed & Breakfasts did not have a strong online presence.

This has changed with smaller establishments adopting cloud based reservations systems and enabling instant reservations.

32 Company Website Bed and Breakfast http://www.bedandbreakfast.com/ Bed and Breakfast EU https://www.bedandbreakfast.eu/ Bed and Breakfast Nationwide http://www.bedandbreakfastnationwide.com/ Bed and Breakfast World http://www.bedandbreakfastworld.com/ Caffelletto http://www.caffelletto.it/en/ Quintessential http://www.quintessentialbedandbreakfast.co.uk BED & BREAKFAST WEBSITES

33 2 HOTEL COLLECTIONS, NICHE OTAs, ITINERARY PLANNING OTAs

34 HOTEL COLLECTIONS

These are soft branded collection of hotels and promoted primarily online.

Exclusivity is key in most cases and boutique hotels are a key ingredient. Some charge a fee to be part of the collection while others work on an OTA commission model.

35 Company Website Boutique Hotels https://www.boutiquehotels.com/ Chic Retreats http://www.chicretreats.com/ Epoque Hotels http://www.epoquehotels.com/ Great Small Hotels http://www.greatsmallhotels.com/ Hip Hotels http://www.hiphotels.com/ i-escape http://www.iescape.com/ EXCLUSIVE HOTEL Kiwi Collection https://www.kiwicollection.com/ COLLECTIONS Mr and Mrs Smith https://www.mrandmrssmith.com/ Prestigia http://www.prestigia.com/en/ Secret Places http://www.secretplaces.com/ Splendia http://www.splendia.com/ Stayful https://stayful.com/ Tablet Hotels https://www.tablethotels.com/ Tempting Places https://www.temptingplaces.com/ Welcome Beyond http://www.welcomebeyond.com/ 36 HOTEL MARKETING CONSORTIUM

Independent hotels which pay a membership fee to be part of an exclusive collection and brand.

Fees go towards sales, marketing & distribution activities both online and offline.

37 Company Website Arteh Hotels http://www.arteh-hotels.com/ Design Hotels https://www.designhotels.com/ Great Hotels http://www.ghotw.com/ Leading Hotels http://www.lhw.com/ Preferred Hotels https://preferredhotels.com/ Relais & Chateaux https://www.relaischateaux.com/us/ HOTEL MARKETING Small Leading Hotels http://www.slh.com/ CONSORTIUMS World Hotels http://www.worldhotels.com/

38 NICHE OTAs

Online hotel websites that focus on niche areas like wellness, family etc

39 Company Website Family & Children Luxury and Little Ones http://www.luxuryandlittleones.com/ Baby Friendly Boltholes http://www.babyfriendlyboltholes.co.uk/ Totstoo http://www.totstoo.com/ Holiday Tots https://www.holidaytots.co.uk/ Away with the Kids http://www.awaywiththekids.co.uk/ NICHE OTAs Wellness Trip Tribe https://triptribe.com/ Queen of Retreats http://queenofretreats.com/ The Healthy Holiday Company http://www.thehealthyholidaycompany.co.uk/ Spa Breaks http://www.spabreaks.com/ Health & Fitness Travel http://www.healthandfitnesstravel.com/ Spa Dreams https://www.spadreams.com/ Healing Holidays http://www.healingholidays.co.uk/ Wahanda https://www.wahanda.com/ 40 Company Website General Bring Fido http://www.bringfido.com/ Park Sleep Fly http://www.parksleepfly.com/ Booking Gay http://www.bookingay.com/ Holiday Extras http://www.holidayextras.co.uk/ Gullivers Sports Travel http://gulliverstravel.co.uk/ NICHE OTAs Access All Rooms http://www.accessallrooms.com/

41 ITINERARY & TOUR PLANNING WEBSITES

These include a new breed of websites trying to tackle itinerary planning and booking.

42 Company Website Adventure Finder http://www.adventurefinder.com/ Excursiopedia www.excursiopedia.com Get Your Guide http://www.getyourguide.com/ Inspirock http://www.inspirock.com/ Isango http://www.isango.com/ ITINERARY & Kumutu http://kumutu.com/ TOUR Luxtripper http://www.luxtripper.co.uk/ PLANNING WEBSITES

43 EDITOR’S PICKS & RECOMMENDATION WEBSITES

Websites featuring hotels that have been selected by travel guides and travel magazine editors. Not always a booking website.

44 Company Website Conde Nast Traveller http://www.cntraveller.com/ Cool Places http://www.coolplaces.co.uk/ Eurocheapo http://www.eurocheapo.com/ Fodors http://www.fodors.com/ Frommers http://www.frommers.com/ Gayot http://www.gayot.com/ EDITOR’S PICKS Globalista https://globalista.co.uk/ WEBSITES Good Hotel Guide http://www.goodhotelguide.com/ Johansens http://www.johansens.com/ Lonely Planet http://www.lonelyplanet.com/ Luxury Travel Magazine http://www.luxurytravelmagazine.com/ Monocle http://monocle.com/ Rough Guide http://www.roughguides.com/ Time Out http://www.timeout.com/ Travel + Leisure http://www.travelandleisure.com/ 45 MEDIA BRANDED HOTEL COLLECTIONS

A relatively new trend where media brands align themselves with selected hotels. These hotels are then co-branded and promoted.

In other instances it is a collection of curated experiences.

46 Company Website Unique Lodges (Nat Geo) http://www.nationalgeographiclodges.com/ Times Journeys (New York Times) http://www.nytimes.com/times-journeys/ Discovery Hotels (Discovery Ch) http://discoverydestinations.com/hotels-resorts Travel + Leisure Journeys http://www.travelandleisure.com/journeys Afar Hotels (Afar magazine) http://www.afar.com/hotels MEDIA Voyages (Conde Nast Traveller) http://voyages.cntraveler.com/ BRANDED Outside Go (Outside Magazine) http://www.outsidego.com/ HOTEL COLLECTIONS

47 3 METASEARCH, DEAL SITES, AUCTION SITES, LOYALTY

48 META SEARCH WEBSITES

Meta search is constantly evolving.

Meta search involves one master search engine that reaches out to a range of other search engines on travel websites (read OTAs) and then presents combined results to make life easier for the travel booker.

49 Meta Search Company Website Airfare Watchdog http://www.airfarewatchdog.com/ All the rooms http://alltherooms.com/ Best Travel Coupon http://besttravelcoupon.com/ Booking Buddy http://www.bookingbuddy.com/ Cheap Flights http://www.cheapflights.com Escapio http://en.escapio.com/ META SEARCH Google Hotel Finder https://www.google.com/hotels/about/ WEBSITES Hipmunk https://www.hipmunk.com/ Home to Go http://www.hometogo.com/ Hostelz http://www.hostelz.com/ Hotel Click https://www.hotelsclick.com/ Hotel Hunter www.hotelhunter.eu Hotel Scanner http://www.hotels-scanner.com Hotels Combined http://www.hotelscombined.in/ Ice Lolly https://www.icelolly.com/ 50 Meta Search Company Website http://www.kayak.com/ Looking for Booking http://www.lookingforbooking.co.uk/ http://www.mobissimo.com/search_airfare.php http://www.momondo.in/ Qunar http://www.qunar.com/ Reservation Booth http://www.reservationbooth.com/ META SEARCH Room 77 https://www.room77.com/#/ WEBSITES http://www.skyscanner.co.in/ Travante http://www.travante.com/ Trip Advisor http://www.tripadvisor.com/ Tripping https://www.tripping.com/ http://www.trivago.com/ Virtual Tourist http://www.virtualtourist.com/ Wego http://www.wego.co.in/

51 DEALS & FLASH SALES WEBSITES

Flash sales have become increasingly popular. More and more hotels are using them to sell distressed inventory and in low season.

52 Company Website Groupon http://groupon.com Hotel Connexions http://www.hotelconnexions.com/ Hotel Discount http://www.hoteldiscount.com/ Hotel Special http://www.hotelspecials.com/ Hotels Cheap http://www.hotelscheap.org/ Jetsetter http://www.jetsetter.com/ DEALS & FLASH SALES Last Minute Travel http://www.lastminutetravel.com/ WEBSITES Latestays http://www.latestays.com/ Living Social https://www.livingsocial.com/ Luxury Link http://www.luxurylink.com/ Retail Me Not http://www.retailmenot.com/ Secret Escapes http://www.secretescapes.de/ Travelzoo http://www.travelzoo.com/select/ Vacationist http://www.vacationist.com/ Voyage Prive https://www.voyage-prive.co.uk 53 AUCTION & NEGOTIATION WEBSITES

A new breed of businesses that seek to maximise value for travel bookers. Some have the potential to be deeply unpopular either with hotels or OTAs.

54 Company Website Dream Cheaper http://www.dreamcheaper.com/ Roomer https://www.roomertravel.com/ Bid room https://www.bidroom.com/ Yapta http://yapta.com/ Back Bid https://www.backbid.com Sky Auction http://www.skyauction.com/ AUCTION WEBSITES

55 LOYALTY BASED DISCOUNT WEBSITES

Websites that allow hotels to run loyalty programmes and travel bookers to accumulate them.

56 Company Website Rocketmiles https://www.rocketmiles.com/ Ebates http://www.ebates.com/sea/index.htm Points Hound https://pointshound.com/ Best Travel Coupon http://besttravelcoupon.com/ Stash https://www.stashrewards.com/ LOYALTY Voila http://www.vhr.com/ BASED DISCOUNT WEBSITES

57 4 GROUP BOOKING WEBSITES, MEETING SITES, BUSINESS TRAVEL, WHOLESALERS

58 GROUP BOOKING WEBSITES

With its complexity, group booking websites have struggled to complete the full booking cycle online. And it continues to evolve.

59 Company Website Bedouk http://www.bedouk.com/ Book Meeting Room https://www.bookmeetingroom.com/ Convention Planit http://www.conventionplanit.com/ Cvent http://www.cvent.com/ Egencia (Expedia) https://www.egencia.co.in/public/in/en/ Elite Meetings http://www.elitemeetings.com/ GROUP BOOKING Event 1001 http://www.event1001.com/ WEBSITES Groople https://groople.com/ Group Bookers http://www.groupbookers.co.uk/ Group Hotels http://www.grouphotels.com/ Group Travel http://www.grouptravel.com/ Group Travel Planner http://www.grouptravelplanner.net/ Hotelplanner https://www.hotelplanner.com/ Meeting Select https://www.meetingselect.com/en/home Meetings Booker https://www.meetingsbooker.com/ 60 Company Website mpoint (Lanyon Starcite) https://mpoint.starcite.com/search/map Okanda https://www.okanda.com/ Room Blocker https://www.roomblocker.com/ Travefy https://travefy.com/ Triporama http://www.triporama.com/ Venue Finder http://www.venuefinder.com/ GROUP BOOKING WEBSITES

61 MEETING WEBSITES

In theory, booking a day meeting online should be easier than a complicated group itinerary – and some of these websites are looking to address this.

62 Company Website Regional Group Booking Sites Event Connect (Asia Pacific) http://www.eventconnect.com/ Unique Venues (US) http://www.uniquevenues.com/ Eventective (US) http://www.eventective.com/USA/ Venue Directory (UK) https://www.venuedirectory.com/ REGIONAL Eventup (US) https://eventup.com/ GROUPS & Venue Masters (UK) http://www.venuemasters.com/ MEETING WEBSITES Evenues (US) http://www.evenues.com/ Conferences UK http://www.conferences-uk.org.uk/ Meeting Booking Sites Book 2 Meet https://www.book2meet.com/en/ Meeting Rooms https://www.meetingrooms.com/ Simply Meeting Rooms http://www.simplymeetingrooms.co.uk/

63 BUSINESS TRAVEL COMPANIES

The large travel consortiums have always been leaders of booking business travel. It is difficult to get large volume corporate bookings without having an agreement with one of them.

64 Company Website CWT http://www.carlsonwagonlit.com/en/ Flight Centre http://www.flightcentre.com.au/ HRG http://www.hrgworldwide.com/pages/default.aspx Roomex https://www.roomex.com/ Amex https://www.amexglobalbusinesstravel.com/in/ Orbitz for Business https://www.orbitzforbusiness.com/ BUSINESS TRAVEL BCD Travel http://www.bcdtravel.in/ COMPANIES Click Travel http://www.clicktravel.com/

65 TRAVEL WHOLESALERS

The big boys of travel – wholesalers & tour operators whose role is now changing rapidly. Many of them are now setting up online shop fronts competing with traditional OTAs.

66 Company Website TUI http://www.tui.in/ Abercrombie & Kent http://www.abercrombiekent.co.in/ Abreu Online http://online.abreu.pt/AOL/ENG/ AIC Travel Group http://www.aicgroup.biz/ Amex https://www.amexglobalbusinesstravel.com/in/ Asia Hotel Navigation http://www.asiahotelnavi.com/ TRAVEL CWT http://www.carlsonwagonlit.com/en/ WHOLESALERS Dertour http://www.dertour.de/ Destinations of the World http://us.dotwconnect.com/interface/en/login Exclusively Hotels https://www.exclusivelyhotels.com/agentlogin.aspx Go Global http://www.goglobal.travel/ Hotelbeds http://www.hotelbeds.com/public/index JTB http://jtb-global.com/jww/ Kuoni http://www.kuoni.com/ Lowcostbeds http://www.lowcostbeds.com/ 67 Company Website Metglobal http://metglobal.com/ Miki https://www.miki.co.uk/ Ready Rooms (part of Qantas) https://www.readyrooms.com.au/agents/ Saltours http://www.saltours.com/ TBO Holidays http://www.tboholidays.com/ Thomas Cook http://www.thomascook.in/ TRAVEL Tourico https://login.touricoholidays.com/ WHOLESALERS Transhotel https://www.transhotel.com/ Virtuoso http://www.virtuoso.com/

68 5 MOBILE BOOKING APPS, INTERNET DISTRIBUTION SYSTEMS, SPECIAL MENTIONS

69 MOBILE BOOKINGS

Interest in Mobile Booking Apps have increased substantially over the last few years. All the major OTAs like Booking.com and Hotels.com have their own successful apps. And so do the meta search giants like Trivago and Kayak.

Apart from this, a few other standalone apps have also made their mark. A new trend is also in the booking of day use rooms.

70 Company Website Hotel Tonight https://www.hoteltonight.com/ Hot http://hot.co.uk/ Roomlia http://roomlia.com/ RoomsTonite http://www.roomstonite.com/ Hotel Quickly https://www.hotelquickly.com/ Blink by Groupon https://www.groupon.com/getaways MOBILE Day booking apps BOOKING APPS Hotels by day https://www.hotelsbyday.com/en Between 9 and 5 https://www.between9and5.com/ Lyte Hotels http://lytehotels.com/

71 INTERNET DISTRIBUTION SYSTEMS (IDS)

We cannot get through this list without a mention of the Internet Distribution System (IDS) platforms. Arguably, they do not belong in this list as technology providers. However, this is another area of convergence in hotel distribution.

IDS Platforms are a collection of online travel websites, travel & travel companies, wholesalers and airline websites that enable travellers to make reservations. They also allow hotels to pro-actively manage global distribution including GDS.

72 Company Website IDS Hotelzon http://www.hotelzon.com/ Pegasus Connect http://www.pegs.com/ GTA Travel http://www.gta-travel.com/en/home Global Distribution Systems Amadeus http://www.amadeus.in/ INTERNET DISTRIBUTION Sabre http://www.sabre.com/ SYSTEMS (IDS) Galileo https://www.galileoterminal.com/info.html Worldspan https://www.travelport.com/

73 NICHE WEBSITES

Some of these websites cover a range of hitherto untapped aspects of travel and cater to a narrow but lucrative niche.

74 Company Website Oyster http://www.oyster.com/ Responsible Travel http://www.responsibletravel.com/ Rome 2 Rio http://www.rome2rio.com/ http://www.gogobot.com/ Go Seek https://www.goseek.com/ Tripcase http://travel.tripcase.com/ NICHE Jambo http://www.jamboapp.co/ WEBSITES What I Really Wanted http://www.whatireallywanted.com/ Roomkey https://www.roomkey.com/ Hoteliers https://www.hoteliers.com/en/ Hotel Match https://hotelmatch.me/ Viator http://www.viator.com/ Flat Club https://flat-club.com/

75 FOOTNOTES & DISCLAIMER

• Our goal with this giant list is to provide some clarity on the online travel booking marketplace by grouping companies based on their business models and market segments.

• The industry is moving way too fast for any such list to be completely accurate or stay current. We plan to keep our blog updated with new discoveries as and when possible.

• We have tried to keep the lists quality driven based on industry experience. However what works for one hotel may not work for another and we take no responsibility. This is also not an analysis or report – more of an observation and a high level classification and listing of online travel intermediaries.

• Time, space and design limitations mean that we may have missed out on some good companies. But despite that we hope that hotels will find this list helpful to plan an effective online and offline strategy

• Questions or comments? Please e-mail [email protected] or visit www.whiteskyhospitality.co.uk/blog

76 WOULD YOU LIKE A FREE ASSESSMENT OF YOUR HOTEL’S ONLINE © WHITE SKY HOSPITALITY 2015 VISIBILITY?

CONTACT US

© WHITE SKY HOSPITALITY 2015 77