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ROBERT WALTERS GROUP SPECIALIST PROFESSIONAL RECRUITMENT 1 INTRODUCING ROBERT WALTERS Robert Walters Plc is a global specialist WELCOME TO ROBERT WALTERS professional recruitment consultancy and Overview recruitment outsourcing business. professionals and we are trusted to help build the careers of the world’s leading executives, job move after job move. It’s a success story we’re proud of and one that’s built on the strength and passion of our people. As the business continues to expand, we operate with the same commitment to service and quality. “Our story begins in 1985 when the Group opened its first office Every candidate is treated as in central London. Since then an individual with a focus on we have developed into a global advising and consulting. It means business, and now operate we continually have the best in a diverse range of markets candidates on the market to offer worldwide. our clients.” For over 31 years, businesses Robert Walters, CEO, across the globe have relied on Robert Walters Plc us to find the very best specialist Contents 03. Mission 05. Strategy 09. The Client’s Perspective 13. Global Reach 15. People & Culture 19. Innovation Integrity is key. By building trusted relationships we 31 25. Sustainability continually have the best specialist candidates to offer our WE’VE BEEN SUCCESSFULLY 31. Partnerships & Awards “ clients. RECRUITING FOR THE WORLD’S LEADING COMPANIES FOR OVER 35. Talk to Us Robert Walters, CEO, Robert Walters Plc 31 YEARS 1 ” 02 INTRODUCING ROBERT WALTERS Our brands: MARKET LEADING, GLOBAL BRAND Robert Walters Resource Solutions Walters People Recruitment process outsourcing Our mission Specialist professional recruitment European clerical recruitment Robert Walters is a specialist Resource Solutions, a division Walters People specialises professional recruitment of Robert Walters Plc, is a in temporary/contract and Our goal is to be the world’s leading recruitment specialist with a consultancy. We focus on market-leading international junior permanent recruitment clear differentiation based on the quality of our service. sourcing those in early career recruitment outsourcing brand. across France, Belgium, the stages through to C suite We can manage part or all of Netherlands and Spain, focusing To achieve this we operate a team-based profit share system which, level appointments. We recruit your recruitment process, helping on financial and business we believe, sets us apart from the vast majority of competitors in the permanent, contract and interim clients to improve hiring quality support positions. marketplace. This team-focused ethos and our commitment to quality professionals across the world. whilst reducing cost per hire. and integrity are values that run through the heart of the business. We provide a bespoke consultative service to our clients, from the largest Core disciplines corporates, through to SME’s and start-ups. Hiring managers worldwide rely on our expertise to find the very best specialist professionals. We recruit specialists for our clients across most professional disciplines. Whilst these are our core recruitment disciplines, we also cater for our clients’ local recruitment market needs by specialising in new and emerging areas. In our established businesses we further specialise within each discipline and develop industry specialists in each area as businesses grow. Our consultants are experts, the majority having industry experience in the disciplines they recruit. Accounting & Finance Human Resources Sales Banking & Financial Information Technology Marketing Services Supply Chain & Engineering Legal Procurement I would not hesitate to recommend Robert Walters. They always deliver and their high-calibre candidates never “ disappoint. I feel Robert Walters is different from other 3200 69% recruiters – they genuinely care about both their clients and candidates. OVER 3200 EMPLOYEES OFFERING OF OUR BUSINESS IS FOCUSED ON GREAT SERVICE TO CLIENTS PERMANENT RECRUITMENT, Lisa Bovis, HR Director, Müller International WORLDWIDE 31% ON CONTRACT 03 ” 04 INTRODUCING ROBERT WALTERS Our strategic priorities: BUILDING LONG-TERM International expansion Discipline diversification RELATIONSHIPS We drive growth into new geographic locations Driving expansion through building scale in existing to better serve our clients’ needs. Growth is areas of recruitment and by launching new disciplines. Our strategy predominantly organic with the Group having made Our key to success is focusing on niche areas, only three market-entry acquisitions in its 31 year building a reputation for high quality service. history. The Group’s strategy for growth is centred on organic We are always looking to help our clients recruit in international expansion and discipline diversification, ensuring This approach preserves our culture and high service new areas but we take a step by step approach to we can meet the needs of clients in mature and developing levels to clients. Growth is focused on the long-term ensure we maintain our culture and quality ethos. markets. and offers our staff an exciting career path to grow Building a candidate base in new markets is crucial the business in new territories. so that we can deliver on our promises. Our focus is on building a sustainable business strategy that is all about the development of long-term and high-quality relationships with our clients and candidates. Our foundations: We consult and advise, helping our candidates make the right career move, rather than just finding them a ‘stop-gap’ next role. This builds 01 02 03 trust and loyalty and ensures our candidates become our clients. Non-commission People & culture Commitment to team profit quality − Home-grown senior − Our recruiters don’t receive management team − Long-term relationships individual commission − We promote international, with clients & candidates − Team-based profit share long-term careers − We focus on service levels promotes high quality − Career progression based and satisfaction service on performance − Relationships built on − No candidate ownership – integrity & professionalism candidates marketed to the right clients 04 05 06 Innovation Specialists Long-term outlook − Entrepreneurial culture − Teams specialise within − Organic growth strategy − First recruiter to launch an discipline − Invest in new territories for outsourcing arm − Industry specialists within the long-term − Industry first sponsorships each discipline − Maintain our presence, and brand development − Specialist consultants even in tough times recruit specialist 28 professionals WE OPERATE IN 28 COUNTRIES ACROSS EUROPE, MIDDLE EAST, THE AMERICAS, ASIA & AUSTRALASIA 05 06 INTRODUCING ROBERT WALTERS 3 WE’RE A TOP 3 MOST SOCIALLY ENGAGED RECRUITER ON LINKEDIN 07 08 HOW WE DELIVER Tarmac case study DELIVERING GREAT SERVICE The background with utilising our renowned global The client’s perspective - Tarmac Several extremely skilled and database, the most talented flexible contractors were required, and qualified candidates were including high-calibre project and sourced to interview. Lee says service delivery managers. “Robert Walters took the time to Tarmac is a leading sustainable building materials group. understand our business needs The new hires needed to work and provided invaluable input Tarmac approached us to recruit for several senior interim roles, with across locations, in a period of throughout the process.” varying skill-sets, to work on a large data and infrastructure transition major cultural change and to tight project as a result of the merger between Lafarge and Tarmac. deadlines. Lee Beech, the hiring After meeting several candidates manager comments: “We have for each role and verifying the worked with Robert Walters for flexibility of each candidate for several years and recently engaged working across multiple locations, them to act as our recruitment shortlists were presented of high- partner for this large project.” quality architects, project and service delivery managers. Full Our bespoke approach feedback from both parties was Following an initial briefing, the managed throughout the interview full project scope was discussed, process, and a fully documented consultative advice given and strict response from each candidate was deadlines were agreed. presented. Having previously worked with Results Tarmac on senior projects our A quick and efficient search meant consultants had extensive that we sourced the highest quality knowledge of the sorts of IT professionals and Tarmac was able professionals working on the to hire several interims within six newest technologies needed to weeks. The project commenced complete the project. Using this as planned and the merger was knowledge to headhunt, coupled completed on time. Robert Walters’ understanding of the market and consultative approach, enabled us to fill several urgent 100 “ interim roles. WE WORK WITH THE MAJORITY OF THE FTSE 100 AND FORTUNE 500 Lee Beech, Operations Manager, Tarmac COMPANIES 09 ”10 HOW WE DELIVER Columbia Threadneedle case study DELIVERING GREAT SERVICE The challenge some parts of the business. The client’s perspective - Columbia Threadneedle Threadneedle’s priority was to But I wanted to see watertight create complete confidence success throughout. This meant in the company’s recruitment strengthening controls to minimise processes and use that as the risk and ensuring fair and just hiring Columbia Threadneedle is a leading global asset management basis for continuous improvement decisions were made, improving