Jumbo in Zijn Nopjes
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The Sustainable Journey of Retailer Brands
MARCA BY BOLOGNA FIERE 2020 THE SUSTAINABLE JOURNEY OF RETAILER BRANDS ITALY, Bologna | January 16th, 2020 THE SUSTAINABLE JOURNEY OF RETAILER BRANDS THE DUTCH CASE KOEN DE JONG THE UNITED STATES CASE THE FRENCH CASE THE DUTCH MARKET Retailer market shares - 2019 21.0% Coop 3.7 Deen 2.1 -0,1 % Dirk 3.7 Dekamarkt 1.7 -0,1 % Hoogvliet-0,4 % 2.1 Jan Linders 1.1 35.7% +0,2 % 25.8% Plus 6.4 = Poisz 1.0 -0,3 % Spar 1.2 + 0,3 % = others 3.7 0 1.8 3.5 5.3 7 10.7% 6.8% Sources: Nielsen/Distrifood/RABO/IPLC 2019 THE DUTCH MARKET Retailer market shares - 2019 21.0% Coop 3.7 Deen 2.1 -0,1 % Dirk 3.7 Dekamarkt 1.7 -0,1 % Hoogvliet-0,4 % 2.1 Jan Linders 1.1 35.7% +0,2 % 25.8% Plus 6.4 = Poisz 1.0 -0,3 % Spar 1.2 + 0,3 % = others 3.7 0 1.8 3.5 5.3 7 10.7% 6.8% Estimate private Label value share: 43% (including Aldi and Lidl) Turnover €38,3bn Sources: Nielsen/Distrifood/RABO/IPLC 2019 THE RETAILER BRAND IN THE NETHERLANDS Further consolidation of retail landscape ▸ Amazing growth of Jumbo: 4.9% to 21% market share in past 10 years ▸ Market share retailer brands: 27,3% (including discounters: 43%) ▸ Retail consolidation has intensified competition ▸ Professional players place private label and sustainability central in their strategy THE ALBERT HEIJN CASE Why addresssing sustainability is important Store image perception Retail brand Shopper loyalty Retail brand Retail brand choice quality perception purchase intention to the store Retail brand price perception Source: Price premium for food brands, Journal of Product & Brand Management, 2014 THE ALBERT -
More Sustainable Food
MORE SUSTAINABLE FOOD: FRUIT AND VEGETABLES AT THE SUPERMARKET Consumers, JULY 2018 Consumers Association More sustainable food: fruit and vegetables at the supermarket 1 CONTENT Resume 4 preface 6 1 study Design 7 1.1 Research questions 7 1.2 Definition / scope 8 1.2.1 Selection supermarkets 8 1.2.2 Selection of case studies 8 1.2.3 Scope of the study 9 1.2.4 Definition and explanation term sustainable 10 1.3 Research Methods 10 1.3.1 Research supermarket policy 10 1.3.2 Consumer research 12 1.3.3 Research case studies 12 2 Results 13 2.1 Sustainability initiatives fruits and vegetables incl. Marks 13 2.1.1 Sustainability labels fruit and vegetables 13 2.1.2 Sustainability Initiatives fruit and vegetables 17 2.1.3 Sustainability Themes 18 2.1.4 International perspective 22 2.2 Supermarket Policy sustainability fruit and vegetables 25 2.2.1 Purchasing Organization Fruit & Vegetables 25 2.2.2 Sustainability generally Fruit & Vegetables 27 2.2.3 Environment: Ambition & Policy and Implementation & monitoring 32 2.2.4 Social: Ambition & Policy and Implementation & monitoring 40 2.2.5 Training & Support 47 2.2.6 Seasonal Products 49 2.2.7 Food waste 50 2.2.8 Final questions: challenges and responsibilities of supermarkets 54 2.2.9 Summary of results by supermarket chain 55 2.3 consumer research 57 2.3.1 The concept of sustainability 57 2.3.2 Purchase of vegetables and fruits 58 2.3.3 Consumers sustainability in fruit and vegetables 59 2.4 Results of case studies 61 2.4.1 Strawberry 63 2.4.2 Banana 72 2.4.3 Paprika 82 2.4.4 Green Bean 89 Consumers -
Rafelrandjes Op De Rand Van De Afgrond
Rafelrandjes op de rand van de afgrond Gustav Klimt Der Kuss, 1907/1908 Een beschrijvend en verkennend onderzoek naar de vrijplaatsen in Amsterdam anno 2014 Renee Vroom Rijksuniversiteit Groningen, 28-02-2015 Masterscriptie 28-02-2015 Renee Vroom Rijksuniversiteit Groningen Master Real Estate Begeleider: dr. M. H. Stijnenbosch Tweede lezer: prof.dr. E. F. Nozeman In opdracht van: Gemeente Amsterdam Dienst Ruimtelijke Ordening Onder begeleiding van: Julian Jansen Veel mensen zijn vergeten, wat dat betekent, vrij te zijn. Vrij zijn is de natuurlijke staat van de mens. Vrij zijn betekent dat je autonoom bent, je door niemand laat leiden. Je bent een tijdelijke, ruimtelijke, autonome zone. (fragment uit gedicht ‘Here m’n tijd’ Simon Vinkenoog)) Voorwoord mezelf plaats. Waarbij de vrijplaatsen me een flinke kijk buiten de norm hebben laten zien. Ik wil dan ook graag mijn stagebegeleider Al zoekende naar een scriptieonderwerp belande ik van een lezing Julian Jansen bedanken die mij de kans heeft geboden om in het Volkskranthotel op een symposium te Ruigoord. Er ging onderzoek te doen naar dit interessante, enerverende en letterlijk een wereld voor me open, een wereld waarin ik me meteen fascinerende onderwerp. Ook wil ik de heer M. Stijnenbosch helemaal thuis voelde. Ondanks het ontbreken van een tent, ontzettend bedanken voor zijn heldere en doeltreffende aanpak, luchtbed of slaapzak ben ik gelijk vier dagen gebleven. zonder hem zou dit onderzoek nooit tot zijn eind zijn gekomen. En natuurlijk gaat mijn dank uit naar alle respondenten, de -
Aquaculture Directory 2015 Download
pg14_ASC.qxd 17/6/15 12:07 Page 14 14 AQUACULTURE ASC AQUACULTURE Aquaculture Stewardship Council Update ASC Feed Standard: driving Amsterdam for the ASC Responsible improvements in the Feed Project briefing event. Experts in aquaculture feed industry marine, plant and animal ingredients, as Feed is an essential element in farming, well as supply chain and feed mill repre- but it is also a major contributor to the sentatives, came together demonstrating overall environmental impact of aqua- that the sector is committed to a respon- culture. The environmental pressure sible future for fish feed production. ASC - a global initiative to created by the production of the key This year there will be two public move aquaculture towards ingredients in fish feed needs to be review rounds of the draft Feed Standard. The related audit manual that sustainable farming practices addressed. The ASC is developing a globally will guide auditors in applying the stan- The Aquaculture Stewardship Council’s applicable Responsible Feed Standard. A dard will then be developed, followed by (ASC) mission is to transform fish multi-stakeholder expert group includ- a field test for the standard and audit farming towards environmental sus- ing industry, scientists and conservation manual. tainability and social responsibility. group representatives has been carefully The ASC Responsible Feed Standard is ASC works with stakeholders around selected to develop the standard. The set to go live in the first quarter of 2016. the world including farmers, seafood feed standard will set requirements that When the standard is finalised it will be processors, retail and foodservice com- reflect industry best practice and devel- available for anyone who wants to use it. -
Efficient Image Management in the Retail Industry
Case Study: Elvis DAM I Retail Efficient image management in the retail industry Detailresult, a large Dutch supermarket chain, leverages the power and ease-of-use of Challenge: WoodWing's digital asset management solution Elvis DAM for the production of its ≡ Replacement of an weekly folders. existing DAM solution to ensure continuous development and support About the customer • Detailresult Group owns 4 supermarket brands operating 185 stores in total. Solution: ≡ WoodWing Elvis DAM • More than 19,000 employees contribute every day to the success and expansion of the company. The annual turnover of the group is over 2 billion Euros. Benefits: • The business of the company is very marketing-intensive – ≡ Ease of use leads to Detailresult produces a variety of weekly folders distributed to the high user acceptance mailboxes in the region. ≡ Easily scalable to meet future requirements • The team also creates other marketing materials available in the ≡ Comprehensive feature stores. set for efficient DAM in demanding workflows • For the creation of all materials Detailresult runs its own design studio. • Because of the enormous number of products, the team has to handle tens of thousands of images. • During the "16th Day of Mailbox Advertising" in The Netherlands, the weekly folder of DekaMarkt, a brand of Detailresult, was Leveraging WoodWing Elvis DAM, Detailresult awarded with the "Folder Vakprijs 2013". creates weekly folders for its brands DekaMarkt www.woodwing.com (above) and Dirk van den Broek. Case Study: Elvis DAM I Retail Project • Replacement of an existing DAM solution to ensure continuous development and support. Goals • The new solution should enable the team to centralize all images and product materials in one location and to find the required assets very fast. -
Diplomski Skvotiranje
UNIVERZITET U BEOGRADU FAKULTET POLITICKIH NAUKA Diplomski rad: SKVOTERSKI POKRET Mentor: Apsolvent: Damjan Pavlica Docent dr. Zoran Stoiljkovic Odsek: Politikologija SADRŽAJ 1.0. Uvod...........................................................................................................................................4 2.0. Teorijski okvir ....................................................................................................................…...5 2.1. Definicija skvotiranja ..........................................................................................................5 2.2. Tipologija skvotiranja Hansa Prujita ...................................................................................5 2.2.1. Skvotiranje izazvano stambenom nestašicom ...................................................6 2.2.2. Skvotiranje kao alternativno stanovanje .............................................................7 2.2.3. Konzervacijsko skvotiranje .................................................................................7 2.2.4. Preduzetno skvotiranje .......................................................................................8 2.2.5. Politicko skvotiranje ............................................................................................8 2.3. Teorija privremenih autonomnih zona Hakima Beja ..........................................................9 3.0. Autonomni pokreti .................................................................................................................11 3.1. Nastanak -
Urban Europe.Indd | Sander Pinkse Boekproductie | 10/11/16 / 13:03 | Pag
omslag Urban Europe.indd | Sander Pinkse Boekproductie | 10/11/16 / 13:03 | Pag. All Pages In Urban Europe, urban researchers and practitioners based in Amsterdam tell the story of the European city, sharing their knowledge – Europe Urban of and insights into urban dynamics in short, thought- provoking pieces. Their essays were collected on the occasion of the adoption of the Pact of Amsterdam with an Urban Agenda for the European Union during the Urban Europe Dutch Presidency of the Council in 2016. The fifty essays gathered in this volume present perspectives from diverse academic disciplines in the humanities and the social sciences. Fifty Tales of the City The authors — including the Mayor of Amsterdam, urban activists, civil servants and academic observers — cover a wide range of topical issues, inviting and encouraging us to rethink citizenship, connectivity, innovation, sustainability and representation as well as the role of cities in administrative and political networks. With the Urban Agenda for the European Union, EU Member States of the city Fifty tales have acknowledged the potential of cities to address the societal challenges of the 21st century. This is part of a larger, global trend. These are all good reasons to learn more about urban dynamics and to understand the challenges that cities have faced in the past and that they currently face. Often but not necessarily taking Amsterdam as an example, the essays in this volume will help you grasp the complexity of urban Europe and identify the challenges your own city is confronting. Virginie Mamadouh is associate professor of Political and Cultural Geography in the Department of Geography, Planning and International Development Studies at the University of Amsterdam. -
Amsterdam, Netherlands
Amsterdam, Netherlands Amsterdam, a former alternative metropolis in the global mainstream Amsterdam has recently undergone major shifts in its spatial, eco- from a (regulated) right into a criminal offence. The deal involves affect any major investment project where private capital should some possibilities to claim vacant buildings but municipalities have that Amsterdam is a liveable city organised at a relatively humane is likely to feed speculation and the further decrease of urbanity in scale, with a mix of cultures and a still bustling creative sector, reconversion into housing or lower grade workspace. Investors the new city centre. - like pension funds, housing associations and private developers ic segregation. But the map is only a snapshot, indicating where what is at this very moment. More important however is in which problems. direction the city is moving: in terms of spatial restructuration, eco- nomic development, social life and culture. proposals to cut public expenses, which might be good for the The city administration supports a growth scenario in order to meet state budget, but have terribly negative effect on the social struc- international competition. It involves the up-scaling of its tasks from ture of the city. Rents will go up steeply. The rent increase will es- the present city of 760.000 inhabitants into a metropolitan area of pecially be high in the popular areas in the centre and south of the 2 millions, including the satellite towns and suburbs, especially the new town of Almere. The concept of the city centre changes with modest incomes. The pleasant mix of low and middle incomes in social housing estates will end with the new ruling of the Euro- historical part, but in the metropolitan region, the whole area within the ring road has been labelled as the centre of the Amsterdam re- households. -
“The Role of Customer Delight in Creating Customer Loyalty”
Thesis Master Business Administration – Marketing Track A customer at the local supermarket explores an offering “The role of customer delight in creating customer loyalty” Frédérique Beatrice Hanselaar 5940494 Final version – January 31, 2015 MSc. Business Administration – Marketing track Amsterdam Business School – University of Amsterdam Supervisor: Dr. A. Krawczyk 1 Statement of originality This document is written by Student Frédérique Beatrice Hanselaar who declares to take full responsibility for the contents of this document. I declare that the text and the work presented in this document is original and that no sources other than those mentioned in the text and its references have been used in creating it. The faculty of Economics and Business is responsible solely for the supervision of completion of the work, not for the contents. 2 Table of contents 1. Abstract……………………………………………………………………………..p.4 2. Introduction…………………………………………………………………………p.5 3. Literature review……………………………………………………………………p.7 3.1. Customer Equity p.7 3.2. Loyalty p.7 3.3. Customer Delight p.8 3.4. Recession and loyalty p.10 3.5. Another point of view on loyalty strategy p.11 3.6. The supermarket environment in The Netherlands p.12 3.7. Interview with marketing director Jumbo, Mr. M. Moeken p.13 3.8. Research gap, research question, hypotheses and conceptual model p.14 4. Method……………………………………………………………………………..p.18 4.1. Sample p.18 4.2. Measurement of variables p.19 4.3. Statistical procedure p.22 5. Results……………………………………………………………………………...p.25 5.1. General results p.25 5.2. Correlation analysis p.26 5.3. Conditional effect: moderation p.28 5.4. -
“Each Cultural Background Has It's Own Grocery Retail Format”
Master Thesis “Each cultural background has it’s own grocery retail format” Student: Jihane Naji Student Number: 5802822 Date: 5 February 2014 (Final Version) First Supervisor: Drs. A.C.J. Meulemans Second Supervisor: Prof. Dr. J.H.J.P Tettero Preface ‘Hakuna matata’. I never thought that I could make it this far. I never dreamed that I could make the switch to economics after gaining my degree in molecular biology. Hard work, faith, belief in yourself, vision, determination, and dedication are the keywords to achieve anything what you ever want to accomplish in life. I shall be honest that it wasn’t easy at all, especially the fear of not be able to finish on time or whether my subject is well defined to receive an excellent grade, choked me up in a way that I never expected. In the end when the going gets tough the tough kept me going.. I want to thank first of all God for giving me the strength, enlightment and power, where shall I be without thou? Also I am very grateful with the beautiful people surrounding me giving me lots of energy, laughter and happiness to continue and never stop. Especially, the perfect guidance of Drs.Ing.Toon Meulemans helped me where I am now, finished and happy. Oh yeah, I mustn’t forget that music, my soul healer, also helped me a lot to keep on writing whilst singing. During my internship for the the Netherlands Consulate General in New York someone ever told me that a wise woman will make more opportunities than she finds. -
Center for Food and Agricultural Business CAB CS 11.4
Center for Food and Agricultural Business CAB CS 11.4 Giant Pursues Ukrop’s Introduction Rick Herring grimaced at the irony. For all his years in the retailing business, Herring had longed to take charge of repositioning another company. But he now realized the wry truth to the old adage “be careful what you wish for.” Herring was the president of Giant Food Stores, a division of the multinational Dutch retailer Royal Ahold, and had been a key part of the team charged with making a recommendation to the parent company on the potential acquisition of Ukrop’s, a chain of high-end supermarkets in Richmond, Va. Ukrop’s was a family owned company that, for generations, had been regarded by consumers as an integral part of the Richmond community. It boasted one of the strongest levels of consumer brand image of any supermarket company in the United States and was particularly regarded for its high level of customer service and the quality of its fresh foods. But sales and profit performance had recently weakened, and industry speculation suggested that a sale was possible. After an unprecedented amount of due diligence and exhausting negotiations, Herring’s team turned in a positive recommendation to make an offer. On December 17, 2009, Herring was present to witness the signing over of Ukrop’s to Royal Ahold as the newest group of stores to join Giant Foods. However, he was barely able to savor the moment. A large question loomed in front of him: Could Ukrop’s, a high-touch, high-quality company, actually fit into Giant, whose business model was based on the supply chain efficiencies and low prices associated with a global chain store operation? He knew he faced the challenge of his career. -
Inhoudsopgave Inleiding 1-13 Onderzoeksvraag 5,6 Methodologie 7-12 Hoofdstukindeling 12,13 Hoofdstuk 1: De Internationale Activistische Gemeenschap 14-35 1.1
Inhoudsopgave Inleiding 1-13 Onderzoeksvraag 5,6 Methodologie 7-12 Hoofdstukindeling 12,13 Hoofdstuk 1: De Internationale Activistische Gemeenschap 14-35 1.1. Inleiding 14,15 1.2. ASCII en de Kraakbeweging 15-20 1.2.2. De tegencultuur in Nederland 17 1.2.3. Man-Vrouw-Maatschappij en Dolle Mina’s 17,18 1.2.4.De Kraakbeweging 18-20 1.2.5. De Punkbeweging 20 1.3. ASCII en de radicale beweging 21-26 1.3.1. Anarchisme 21-23 1.3.2. Anarchisme in de dagelijkse praktijk van ASCII: 23-25 individu versus massa 1.3.3. Direct Action en Do It Yourself in de dagelijkse 25,26 praktijk van ASCII 1.4. ASCII en de Genderchangers in de samenleving 26-29 1.4.1.Financiën 28,29 1.5. Het Internationale karakter van ASCII en de Genderchangers 29-32 1.5.1. ASCII en de Genderchangers als internationale 29,30 groep in Amsterdam 1.5.2. ASCII en de Genderchangers als internationale 30,31 ‘multi-issue’ groepen 1.5.3. ASCII en de Genderchangers als onderdeel van een 31,32 internationaal netwerk 1.6. Het Internationale Activistennetwerk als Gemeenschap 32-34 1.6.1. Gemeenschap volgens Cohen 34 Deelconclusie 35 36-64 3 Hoofdstuk 2: Tegencultuur, Utopie en Technologie in ASCII 2.1. Inleiding 36,37 2.2. Technologie en Tegencultuur 37-39 2.3. De computer als politiek medium 39-43 2.3.1. Organisaties waar ASCII steun aan verleent 39-41 2.3.2. Het ASCII-internetcafé 41,42 2.3.3. Kennisoverdracht 43 2.4.