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Operating Results by Business Segment (PDF, 575KB) Introduction Business Strategy and Operating Results ESG Section Financial Section The President’s Message | Medium-Term Management Plan | Operating Results by Business Segment Operating Results by Business Segment Transportation Operations JR-West’s transportation operations segment consists of railway Railway Revenues operations and small-scale bus and ferry services. Its railway operations encompass 18 prefectures in the western half of Japan’s Sanyo Shinkansen main island of Honshu and the northern tip of Kyushu, covering a total service area of approximately 104,000 square kilometers. The service area has a population of approximately 43 million Other Conventional Lines people, equivalent to 34% of the population of Japan. The railway network comprises a total of 1,222 railway stations, with an operating route length of 5,015.7 kilometers, almost 20% of the total passenger railway length in Japan. This network includes the Sanyo Shinkansen, a high-speed intercity railway line; the Kansai Kansai Urban Area (Kyoto-Osaka-Kobe Area) Urban Area, serving the Kyoto–Osaka–Kobe metropolitan area; and other conventional railway lines (excluding the three JR-West branch offices in Kyoto, Osaka, and Kobe). The Sanyo Shinkansen is a high-speed intercity to the major stations of the Sanyo Shinkansen passenger service between Shin-Osaka Station Line, such as Okayama, Hiroshima, and Hakata, in Osaka and Hakata Station in Fukuoka in northern without changing trains. These services are Kyushu. The line runs through several major cities enabled by direct services with the services Sanyo in western Japan, including Kobe, Okayama, of the Tokaido Shinkansen Line, which Central Shinkansen Hiroshima, and Kitakyushu. It has a total operating Japan Railway Company (JR-Central) operates length of 644.0 kilometers and has 19 railway stations, between Tokyo and Shin-Osaka. In addition, including Shin-Osaka Station. JR-West owns the following the March 12, 2011 commencement entirety of the railway facilities related to the existing of operations on all lines of the Kyushu Shinkansen, Sanyo Shinkansen, and with the exception of JR-West launched the Mizuho and Sakura services, Shin-Osaka Station (owned by JR-Central), operates which travel directly between the Sanyo Shinkansen all of the other 18 railway stations. and Kyushu Shinkansen lines. These new services The Nozomi, Hikari, and Kodama services enable customers to travel between Shin-Osaka have been operating on the Sanyo Shinkansen and Kagoshima-Chuo in as little as 3 hours and Line for some years. Many of the Nozomi services 42 minutes. allow passengers to travel from Tokyo or Nagoya Transportation Revenues Number of Passengers 364.4 Billions of yen 67Millions of passengers (Billions of yen) (Millions of passengers) 2010 312.4 2010 58 2011 323.9 2011 60 2012 351.5 2012 64 2013 357.0 2013 65 2014 364.4 2014 67 (FY) (FY) 18 Annual Report 2014 Core Initiatives Enhance (3) Expand business area by Kyoto-Osaka-Kobe Area to Fukuoka For the Shinkansen, work to further increase safety creating new demand (As of April 1, 2014) Travel Time Fare Frequency and reliability, and provide competitive Spur travel demand among seniors: Shinkansen 2h 22m ¥15,310 59 Leverage senior membership services transportation services, while also creating new Airlines and launch sales of discount tickets for 2h 20m ¥ 22,500 14 demand by expanding services for seniors and (Itami Airport) seniors Airlines 3h 00m ¥ 22,500 7(6) foreign tourists. Press ahead with preparations Capture inbound demand: (Kansai Intl. Airport) for the start of Hokuriku Shinkansen service to Develop West Japan tourism routes Travel Time and Fare: JAL or ANA Kanazawa, and promote exchanges among Frequency: All airlines. Numbers in parentheses are frequency and products and strengthen excluding those of JAL or ANA. people, to enhance the potential of the Shinkansen. promotions in South East Asia, improve Notes 1: Travel time for the Shinkansen is the shortest on Nozomi systems to support foreign travelers and Mizuho trains. Travel time for the airlines are estimates. For airlines, in addition to the travel time Key Measures such as information services in foreign required from the airport to the city center, the languages and free public Wi-Fi calculation includes 10 minutes travel time between (1) Sustain sound facilities and services the Airport Limousine Bus or station nearest the airport to the boarding gate, 20 minutes waiting time at the into the future, and enhance ability Kyoto-Osaka-Kobe Area to Fukuoka boarding gate, and 10 minutes from the gate to the to respond to natural disasters JRAirlines (Number of passengers) Airport Limousine Bus or station nearest the airport. JR’s Market Share (%) 2: Fare for the Shinkansen is the regular Nozomi and Maintain and manage tunnels, Mizuho fare, and for airlines the regular fare. elevated railway tracks, and other 2010 82.4 structures appropriately 2011 85.3 Advance earthquake and tsunami countermeasures and derailment 2012 88.0 prevention measures 2013 83.8 Advance the introduction of 2014 128 81.7 new ATC systems (FY) Shin-Kobe Nagoya Note: Figures for the fiscal year ended March 2014 are preliminary. Kyoto (2) Increase market share by Each graph bar represents the number of passengers using JR heightening competitiveness and the number of passengers using airlines; the bars Okayama indicate the total number of passengers using JR or Shin-Osaka Shorten travel time and enhance using airlines compared to the base year index frequency and improve on-board of 100 (the fiscal year ended March 1997). Osaka Source: Ministry of Land, Infrastructure, Hiroshima communication environment, increase Transport and Tourism membership of the highly convenient Internet reservation service Hakata Enhance safety and comfort by (Fukuoka) introducing N700A (Dec. 2013~) and modifying 16 N700 Series trains (~ Fiscal 2016/3) Kumamoto Kagoshima-Chuo Annual Report 2014 19 Introduction Business Strategy and Operating Results ESG Section Financial Section The President’s Message | Medium-Term Management Plan | Operating Results by Business Segment The Kansai Urban Area comprises the densely Furthermore, we held the grand opening populated metropolises and surrounding areas of Osaka Station—the largest JR-West-operated of Kyoto, Osaka, and Kobe. (Population of the hub station—as OSAKA STATION CITY on May 4, Kyoto–Osaka–Kobe metropolitan area is more 2011. Osaka Station serves as the gateway to the Kansai than 20 million.) It has an operating route length Kansai region as well as the gateway into Osaka Urban Area of 946.0 kilometers, forming a comprehensive itself. For this reason, we hope that OSAKA network stretching across the entire STATION CITY will serve as a new landmark in Kyoto–Osaka–Kobe Area. Osaka, a landmark that embodies a sense of flair The Kansai Urban Area includes the section and sophistication befitting its role as a of the Fukuchiyama Line between Tsukaguchi gateway. This strong desire was a key factor in Station and Amagasaki Station, the location our naming of OSAKA STATION CITY. where JR-West caused a terrible accident on April Furthermore, it is our wish that it will come to be 25, 2005, resulting in a substantial loss of the trust loved by all who visit it as a “city” that is both we have built with customers and society. We highly appealing and convenient. recognize that redoubling our efforts to prioritize safety and regaining that trust is one of our highest management priorities. Transportation Revenues Number of Passengers 292.1Billions of yen 1,488 Millions of passengers (Billions of yen) (Millions of passengers) 2010 286.1 2010 1,423 2011 284.4 2011 1,424 2012 287.3 2012 1,439 2013 291.4 2013 1,451 2014 292.1 2014 1,488 (FY) (FY) Boundary Stations between JR-West and Other JR Companies Main Lines Omishiotsu in the Kansai Urban Area Shinkansen Line (Bullet Train) Intercity Lines Regional Lines Maibara Osaka Loop Line Tanigawa JR Kobe Line (Osaka–Himeji) Yamashina Kusatsu JR Kyoto Line (Osaka–Kyoto) Kyoto Biwako Line (Kyoto–Nagahama) Shin-Osaka Kameyama Aioi Himeji JR Tozai Line (Kyobashi–Amagasaki) Amagasaki Kakogawa Tsuge JR Yumesaki Line (Nishi-Kujo–Sakurajima) Shin-Kobe Kyobashi Nara JR Takarazuka Line (Osaka–Sasayamaguchi) Kobe Nishi-Akashi Osaka Tennoji Sagano Line (Kyoto–Sonobe) Oji Gakkentoshi Line (Kyobashi–Kizu) Takada Kansai Airport Nara Line (Kyoto–Kizu) Yamatoji Line (JR-Namba–Kamo) Hanwa Line (Tennoji–Wakayama) Wakayama Kansai Airport Line (Hineno–Kansai Airport) Osaka Higashi Line (Hanaten–Kyuhoji) 20 Annual Report 2014 Core Initiatives Improve Increase and improve guidance for (3) Build a more convenient railway For the Kansai Urban Area, pursue higher levels customers during transport disruptions network of safety and implement thorough going Advance projects such as construction measures for reliable transport to build 2) Create an appealing Kansai of the Osaka Higashi Line (northern a railway that offers high-quality transport Urban Area section) and Nara Line double track and is used repeatedly by customers. Also, Consider building new underground enhance the Osaka Loop Line to increase (1) Create railway belts that are easy to use station accompanying Umekita and where people will want to reside the value of railway belts and improve the development appeal of urban areas. Convert to over-track stations and Establish new stations build new stations that integrate with community development : Osaka Key Measures Loop Line Renovation Project Enhance lifestyle-related services 1)
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