Registered Charity No. 275913
LIVINGWITH DIGNITY Our news for our supporters AUTUMN 2019
LILY-MAY'S STORY How you're helping bereaved children by playing our weekly Lottery - read Lily-May's story on page 4
Q&A WITH A COMMUNARD DISCOVER HIDDEN TREASURES Reverend Richard Coles answers 10 Our house clearance service makes a difficult questions ahead of speaking at our Ladies time just a little easier Lunch TRIBUTE FUND HOSPICE BIOGRAPHERS Every donation made in memory of a loved They say we all have a book in us - our one helps us continue to provide end of life patients are getting the chance to record services to you, your family and friends their life stories Welcome to your Autumn edition of Living With Dignity magazine Top left L-R: CEO Pam Court with our new contactless donation box; Middle L-R: Pam Court, Mayor and Mayoress of Brentwood Cllr Keith Parker and Frances Parker, Hospice Chair Peter Crutchett, Deputy Mayor of Redbridge Cllr Joyce Ryan, Havering Cllr Philippa Crowder and Saint Francis Hospice Patron Sir Trevor Brooking; Right L-R: Pam Court, Mayor of Havering Cllr Michael Deon Burton and Director of Fundraising, Jane Frame.
As I write this for the Autumn years – from Tour de Francis, a static the Hospice – our current Hospice issue of Living with Dignity, I am cycle challenge for our corporate strategy sees us through to next year amazed at how quickly this year supporters, to our refreshed 5km so we’re working on our new version. is going! run, Frankie’s Festive Fun Run Although people are always at and new stores in Wanstead and the heart of what we do, strategic And what a wonderful year it’s been Barking. We’re developing all sorts of documents don’t often reflect so far - our Hospice has turned different activities, so watch out for this and our new five-year plan 35. We opened our doors to the more in the coming months! will ensure that it’s evident we’re community in July 1984, with a very here for, and because of, our local small but dedicated team of people The need for our services remains communities. leading the way. ever strong, and one of our challenges is to ensure that they Please do sit back and enjoy reading And now, after providing more meet the needs of our patients, their about just some of the things that than 12,000 days of care, I am so families and carers, at each stage of we have going on at our Hospice proud of what we have done, what their journey with us. – there are lots of ways for you to we continue to do, and what we’re get in touch with questions, ideas or planning on doing in the future. We have recently developed a social thoughts and these appear at the group for people referred through end of each article in Living with But we can only continue to do so OrangeLine, with the aim of helping Dignity. with your help. them move forward with their lives, and with support from others who Also please do follow us on social Our Fundraising and Retail teams may be bereaved, feeling isolated or media – we’re on Facebook, Twitter, have been working hard to find new lonely. LinkedIn and Instagram - and keep and exciting ways for you to get up to date with what's going on at involved and raise funds to help us The summer months were busy our Hospice. There’s never a dull continue our work for another 35 with strategy and process moment! development across all areas of Pam Court, CEO Some of our key figures from 2018/19
92%
92% of service users would Hospice at Home supported 571 Our Bereavement team supported Each day of care on the recommend our Hospice people, totalling 2,842 visits 599 adults and 100 children Inpatient Unit costs £606
4,999 2,697 5 20,467 face to face or telephone 353 people were admitted Bereavement counselling/support 2,697 service-related compliments consultations were carried out with a onto the Inpatient Unit sessions were carried out either were received and only 5 complaints patient or relative/carer face to face or by phone
2 | LIVING WITH DIGNITY | Autumn 2019 www.sfh.org.uk FEATURE | HOSPICE BIOGRAPHERS
Life stories captured at the Hospice
L-R: Brian Farrant and volunteer Skip Atkins
They say we all have a book in each patient is given two USB decided to record his childhood us and our patients are being memory sticks or CDs for them to memories for his wife Jean and their offered the chance to record their keep, free of charge.” two children. life stories and share precious memories with their loved ones. Some people may feel they have “I really enjoyed it,” said Brian, nothing particularly remarkable to who recently celebrated his 80th Skip Atkins is a volunteer at Saint say, but Skip says everyone has their birthday, along with his 56th wedding Francis Hospice and he has been own life story to tell. anniversary. specially trained to capture the personal accounts of people under “Before I start, I meet with people “I took the recording home and our charity’s care. so they know what to expect and played it to my family and they loved have a chance to think about what it. They told me they had never heard “It’s a privilege to be involved,” said they want to talk about - this may some of the stories before.” Skip, whose wife Jan attended the be happy times, their childhood, day services at Pemberton Place and achievements or special memories. Skip is delighted that demand for was looked after on the Inpatient They may even want to leave a the new service is growing and he is Unit before she died. “I would have message to friends and family.” giving people the option of recording loved it if Jan had done it. their story at the Hospice or their Each day of care on the National scheme for a local charity home so as many patients as possible Inpatient Unit costs £606 “To be able to hear the voice of the The training and equipment is can access it. person you love telling their story, in provided by Hospice Biographers, a If you would like to know more their own words, is fantastic." new nationwide charity, and so far about Hospice Biographers, visit it has trained 15 hospices across www.thehospicebiographers.com Someone just to listen the country to help people tell their Skip's main role is to listen and record stories. To find out more about the initiative whatever people want to talk about. in Pemberton Place, contact Andrea Brian Farrant has been under our Prout on 01708 771428 or email "Every account is confidential and care for more than a year and he [email protected]
www.sfh.org.uk Autumn 2019 | LIVING WITH DIGNITY | 3 FEATURE | KEEP ON GIVING How your Lottery money is helping bereaved children Teresa admits that she wouldn't know where she and Lily-May would be without our Family Support team.
"I wouldn't have this happy, courageous, and confident girl that I have today. In Lily-May, I have my mini Rob.
"The hardest thing was trying to comfort her while my whole world was collapsing, so I don't know how I could ever thank Stella (therapist) and the Hospice enough.”
Teresa has said more than thank you by coming back to the Hospice, working full-time in Fundraising, and being an avid player of our weekly Lottery.
"Some people are surprised that I can work in the same place where Rob Stella Christou and Lily-May died, but it's the best place I can be.
"Coming to work every morning shows me that I still have a life ahead Nine years after being given only "I had to be honest with her; I had to of me. Being in the environment months to live, Rob Mottram lost use the word 'died'. I couldn't tell her where Rob passed away makes me his life to brain cancer. He was 31. that he had 'fallen asleep' or 'gone feel close to him.” away'. Rob's wife Teresa was only 29 years Saint Francis Hospice Lottery old when she became a widow. The "I sat her on my lap and told her that We're still here for other children like couple's daughter, Lily-May, was just Daddy is an angel up in heaven now. Lily-May, providing the therapy they three years old when she had to get She immediately jumped from my need to live their life with confidence, used to life without Dad. arms and asked, 'Can I play with my building blocks?' That was her and By playing our weekly Lottery you Rob passed away peacefully at the Rob's thing — they used to love can contribute to supporting many Hospice in 2016 with the two loves playing building blocks together.” children at their time of need. of his life, Teresa and Lily-May, by his side. Teresa was no stranger to the Despite her young age, Lily-May For just £1 a week, you can help Hospice; we cared for her mum, who was always aware of her dad's illness, Saint Francis Hospice support died in 2012 after a 25 year battle as Teresa decided to be open and people in your community when with cancer. honest with her from the start. they need it the most.
"When Rob was in his final moments Teresa would tell Lily-May that Daddy Sign up to our Lottery and be in at the Hospice, I said to Lily-May had a 'bug' in his head and needed with a chance of winning £1,000 that she had to say a big goodbye 'special medicine' from the doctor. each week or up to £25,000 in to Daddy and give him one last hug," our rollover! said Teresa. Family Support Our Child and Family Therapists Visit www.sfh.org.uk/lottery "Once Rob had passed, Stella support children like Lily-May call 01708 771407 Christou in Family Support helped through one-to-one or group or email [email protected] me tell Lily-May what had happened. counselling. play activities, art therapy and memorable days out. Rules apply and you must be over 16 to play.
4 | LIVING WITH DIGNITY | Autumn 2019 www.sfh.org.uk FEATURE | VOLUNTEERING Volunteering: “It makes everything worthwhile” amazing people giving their skills, expertise, experience and time to our local community.
Some do this on a regular basis, while others help us as and when they can – everyone’s contribution is valued. We are always in need of more volunteers and are happy to discuss the many different roles we have available.”
Your skills can help many Melita Milsom, 31, is one of the Hospice’s newest volunteers having joined the team just five months ago.
Melita sadly lost her Nan to cancer, and realised she wanted to give back to the charity that supported her L-R: Volunteer Robert Phillips and Ryan Coe through the illness.
Having trained as a foot health practitioner, Melita decided to Saint Francis Hospice relies on “I get to know some of the patients volunteer with the Hospice to care the passion and skills of our 850 quite well, and I love talking to them for patients’ feet. dedicated volunteers to continue and keeping them positive on their its vital work. Now, you could join journeys to and from the Hospice. “I love that I’m able to bring a bit of them and do your bit to support It’s so satisfying to help someone pampering to people in the Hospice your local community. who needs help, and when patients and feel that my whole world has are grateful for what you’ve done, it opened up after meeting some of Worthwhile. Satisfying. Proud. These makes everything worthwhile,” the amazing people there." are just some of the words from the said Robert. Hospice’s incredible volunteers, who With the Hospice celebrating our contribute over 265,000 hours of Staying active 35th anniversary this year, and their time to the charity every year. Robert is not alone in the satisfaction voluntary vacancies currently ranging he gets from his role as a volunteer. from receptionists and retail to The Hospice could not function Doreen Northfield, 83, has been grounds maintenance and gardening, without its volunteers, who provide volunteering at the Elm Park store there has never been a better time a huge range of skills to the charity for 20 years. to join the team. - from drivers and photographers to shop assistants and buddies. After a year of retirement, Doreen realised that she needed to find a A range of our volunteering Share your time with us voluntary role to keep her active. roles can be found on our Now we're looking for more website at www.sfh.org.uk/ volunteers to give anything from a She said: “The ladies in the shop volunteering-roles few hours to a few days to make a have been great company for me. worthwhile contribution to our work. My children have moved away If you're interested and simply and spread to different parts of want to know more, please Robert Phillips, 75, has been the country, so it’s nice to have contact our Volunteer Services volunteering as a driver for our something else to keep me going.” Hub on 01708 758614 or at Hospice for a decade. Before [email protected] retirement, Robert worked in a Voluntary Services Manager, Gill fast-paced job in the city, but says Wendelken, says: “Our organisation he gets a lot more satisfaction from is extremely lucky to have so many working at the Hospice. www.sfh.org.uk Autumn 2019 | LIVING WITH DIGNITY | 5 FEATURE | NATIONAL AWARENESS A chance to get people talking volunteers, who are helping at the Hospice, in our retail stores and with fundraising.
“Our volunteers play such a vital and important role in everything the Hospice does for the community."
Our Hospice would not be able to operate to the level that it does, helping so many people, without our team of volunteers supporting us.
And there's always room for more to join us! Volunteers' Week cream tea Throughout the week we shared just some of our National awareness weeks people what is on their bucket list. volunteers' stories and reasons provide us with a great We wanted people to talk about for volunteering for the Hospice opportunity to talk about what their wishes before they die and through social media and on our hospice care is and why it's so think about what they can do to website. Find us on Facebook important to keep supporting. make this happen. @saintfrancishospice to read some of these stories. In May, Dying Matters Week asked We also had information stands "Are we ready?" and encouraged at the Newbury Park Practice in Hospice Care Week people to think about having Ilford, in our Barkingside retail From 7th-13th October, Hospice their affairs in order; then in store, and we spoke at the Harold Care Week will be talking about June, Volunteers’ Week gave us Wood Polyclinic and Canons "This is what it takes" to provide a chance to recognise our 850 Brook Golf Club in Harlow. People hospice care. Keep an eye out for amazing volunteers. also got involved on Twitter our efforts to support this vital sharing their #DyingMattersWeek message. Dying Matters Week thoughts and their own bucket Follow us on social media to find Each year Dying Matters Week lists. out more about our work during aims to encourage conversation awareness weeks - by sharing to make sure that those closest to Volunteers’ Week our posts you are helping to raise you know what YOU want at the With around 850 volunteers awareness of our services! end of your life. giving 265,000 hours a year Search @saintfrancishospice to local people, our staff used Between 13th-19th May, we Volunteers’ Week (1st-7th June) worked closely, with colleagues to recognise our volunteers’ from Barking, Havering and incredible efforts in making a Redbridge University Hospitals difference to patients and families Trust, and went out into the affected by life-limiting illnesses. community to provide support and advice throughout the week. Voluntary Services Manager, Gill Wendelken, said: “We're We had a stand in the foyer of continuously proud of our King George Hospital and asked increasing number of amazing
6 | LIVING WITH DIGNITY | Autumn 2019 FEATURE | LADIES LUNCH 10 questions in 10 minutes FIFTY POUND CHALLENGE Earlier this year we ran our first ever £50 Challenge for local businesses, who managed to raise a fantastic £18,000 for the Hospice. Reverend Richard Coles We gave 21 companies £50 each and challenged them to raise as much as they could in a 10-week period. Our What a diverse CV Reverend 6. Primarily funded by voluntary challengers were a creative bunch, each Richard Coles has. Musician, donations and their local coming up with their own fundraising journalist, vicar, a contestant on communities, hospices across the ideas and lots of different events took both MasterChef and Strictly UK are facing financial difficulties. place. Come Dancing…and now he’s Why do you think it’s important speaking at our Ladies Lunch on to keep supporting hospice care? Tuesday 8th October! Getting dying right is an essential part of getting living right. If Taking place at Hylands House, this government funding won’t cover exclusive event sees attendees enjoy it, then it’s hands in pockets time. a delightful drinks reception followed 7. Who would be your top three by a three-course luncheon. dinner party guests and why? Russell Harty for the gossip. Our eventual winners were radio station We caught up with Reverend Coles The Revd Sydney Smith for the Time 107.5 FM, who raised a whopping to find out a little more about him comedy. Angela Hartnett for the £6,500! They utilised their audience before our event, and asked him to menu. and ran a number of schemes, including answer 10 questions for us – judging 8. If you could ask any question asking for donations for requests as well by his responses, the afternoon that you want to know the as a sponsored slim for their presenter promises to be a lot of fun! answer to, and guarantee an Mark Dover. One listener even had her answer, what would you ask? head shaved in exchange for donations! 1. Your career to date has been an How do you switch off adverts incredible one – Communard, on websites? Station manager at Time 107.5 FM, Masterchef and vicar, not 9. What advice would you Lorna Waters, said: “We have been to mention TV and radio give your younger self? amazed by the generosity of our personality! What would you do About those Apple shares... and listeners and we would like to thank differently if you had your time floss floss floss! everyone who helped us raise so much over again? 10. You've been interviewed so money. Buy shares in Apple. many times but what's the one 2. What’s been the highlight question you wish someone “The £50 Challenge was a great of your working life to date? would ask you, but never has? initiative to be a part of and it is fantastic Spray tanning with Debbie What’s the secret of your dewy that so many local organisations helped McGee. complexion? Saint Francis Hospice. 3. Are you philanthropic? I hope so. "This money will go towards supporting 4. What’s the craziest thing To secure your place at our the important work that the Hospice you’re done for charity? Ladies Lunch on Tuesday 8th does and we're looking forward to Tandem free fall. I passed out October, please email Lauren taking part again next year.” and was sick. Josman 5. Are you nervous about [email protected] Our next £50 Challenge will be hosting our Ladies Lunch? starting in January 2020, and we What can our guests look Or call 01708 771433 hope to be able to raise even more forward to hearing about? money! If you would like to get Love ladies, love lunch. More information can be found at your company involved please call Scandalous tales from the parish www.sfh.org.uk/ladies-lunch our Corporate Fundraising team on probably. 01708 771427 or email www.sfh.org.uk Autumn 2019 | LIVING WITH DIGNITY | 7 [email protected] FEATURE | LIGHT UP A LIFE Remembering loved ones at Christmas
Christmas can be an especially You can add your loved one’s name emotional time for anyone that to our Book of Remembrance, has lost a loved one, whether it request a special Dedication Card, happened recently or many years and receive a star to display in ago. your home at Christmas time, with another one on which you can write Our annual Light up a Life events a dedication of your choosing to be provide a way for people to displayed in our beautiful garden. remember their family member or friends throughout December each Each star will be displayed in our year, and we would love you to take Hospice grounds during December part. up until twelfth night (6th January). Your support for this campaign and "We started the event feeling your donations will give comfort to sad for Mum but the service was many by helping us continue our vital so positive and uplifting that we work in your local community. all left with a smile, remembering the wonderful years we had As part of Light up a Life, we hold with her. I’d encourage everyone three celebration events where we to take part in Light up a Life. invite our local community to join us, You really feel like you’re with to reflect and remember the lives of family, everyone feeling similar loved ones who were, and are still, so emotions and understanding special to us. each other." Each service is free and offered to all, Amanda Green, whose Mum, whether or not your lives have been Salli, passed away at Saint touched by our Hospice care. Francis Hospice in 2016 However, with only 960 places
8 | LIVING WITH DIGNITY | Autumn 2019 www.sfh.org.uk FEATURE | LIGHT UP A LIFE
available at the three poignant and moving events, we do have to operate on a ‘first come, first served’ basis.
The services will take place at: • St John the Evangelist Church, Havering-atte-Bower on Sunday 1st December at 3pm • Brentwood Cathedral on Sunday 8th December at 4pm • Saint Francis Hospice, Havering- atte-Bower on Sunday 15th December at 4pm
At each service, everyone attending is given a candle to light together during the services and in keeping with the Christmas tradition, Christmas trees are lit to bring a festive feeling.
Entry to each event is by ticket only with a maximum of four tickets per family. Please request your tickets as early as you can as we expect the events to sell out quickly.
To reserve your tickets, please call 01708 723593 or email [email protected]
Our Book of Remembrance will be displayed at each service with the names of the loved ones who are being remembered this year.
For more information on how to You may have already received a support Light up a Life, please turn to ‘This year, I’ll be lighting up a life letter in the post about our Light the back cover of this magazine. in memory of my husband Rob, up a Life services. If you haven’t but and also my mum. They were expected to, please get in touch. both cared for by the Hospice after battling cancer for many To make sure you don’t miss years. I know it will be very out on other information about sentimental and emotional but it Saint Francis Hospice’s events and is important for me to do events appeals sent by post or email, we like this because it keeps their need to know you would like to memories alive. It also supports receive these communications. the service that my family so generously benefitted from.’ Call 01708 723593 or email [email protected] Teresa Mottram, whose husband Rob, and mum Ellen, Without your consent, we won’t be passed away at Saint Francis able to keep you up to date with all Hospice of our news. www.sfh.org.uk Autumn 2019 | LIVING WITH DIGNITY | 9 FEATURE | OUR SERVICES Supporting our patients in the community
Specialist Community and Crisis Support team (SCCS)
With over 85% of our care given occurring. This could be to avoid the Sometimes patients need a referral in the communities we serve, patient going back into hospital or to our Inpatient Unit, so they can there are some incredible people to prevent suffering or distress by be monitored 24/7 to improve providing support to people at a managing their symptoms and needs. their complex symptom control, time of crisis. along with the many other services Supporting the team provided including family support, The Saint Francis Hospice Jane Elmer and Maria Stripe are pastoral care, complementary Specialist Community and Crisis Team Leaders for SCCS. Between therapy, physiotherapy and discharge Support (SCCS) team are experts them they manage the 15 clinical planning. in what they do. nurse specialists (CNS) and the two administrators in the team, along Maria went on to say: “We are Based in the main Hospice building, with several volunteers. sometimes dealing with people early the SCCS team are clinical nurse on in their diagnosis, but who have specialists who oversee expert “Patients can have very complex become unwell quite quickly and we palliative care in the communities of needs and symptoms are not always have to have those conversations Havering, Barking & Dagenham and that easy to sort out,” said Jane. about planning for the future that Brentwood, 365 days a year. "Although for some, with a thorough others may not have had.” assessment, you can identify issues They also provide a specialist that are quickly resolved. “Saying all of this, our team love their telephone support service to jobs!” said Jane. “It’s a very rewarding Redbridge out of hours, 5pm-9am, "I visited a patient at home who was role and the majority love seeing the seven days a week, 365 days of feeling unwell and realised they difference they make, like all nurses - the year, as part of a commissioned simply hadn't been taking their you wouldn’t be a nurse if you didn’t. service. medication as prescribed. Two days By having the knowledge you’re able later, having taken the medication, to change things…it's a privilege." Supporting the community they were fine!" Our Referrals Hub team are responsible for assessing the need Jane went on to explain: "However, You don't need to be known to the of all referrals made, looking at some assessments are more complex Hospice to use our Specialist Advice the urgency of the case from the and need far more involvement and Line. If you have a life-limiting illness supporting information received and collaborative working with many and require advice from a Clinical conversations had with the patient, different professionals, and the CNS Nurse Specialist, please call 01708 relative or care home. works with our Consultants on 758643. complex symptom management." If the need is urgent and requiring a Find out more about how to refer a visit by a clinical nurse specialist, this Once patients are over a crisis the patient to Saint Francis Hospice at will be planned in order to assess the SCCS team also consider discharging www.sfh.org.uk/refer-a-patient situation and prevent a crisis from the patient when appropriate.
10 | LIVING WITH DIGNITY | Autumn 2019 www.sfh.org.uk FEATURE | HOUSE CLEARANCE SERVICE
Saint Francis Hospice is able to make Hospice helps families discover a difference to hundreds of people who are facing the most difficult of their hidden treasures circumstances.
A sympathetic and efficient service Jane has worked at the Hospice for over six years, having previously volunteered for the organisation in an administrative role.
She was inspired to join the charity after one of her friends was treated and sadly died in the Hospice, so she understands the vital work it does in the local community.
She said: “When I meet with families House Clearance service about house clearance, I spend as much time as possible with them and talk about what their loved one was Going through a loved one’s sentimental value, but hidden down like. belongings when they have passed the back of the sofa were the lady’s away can be an emotional and wedding and engagement rings. "We understand that it is an overwhelming experience. extremely difficult time and we are "We also managed to find a bracelet always happy to lend a sympathetic That’s why Saint Francis Hospice that was of huge value to the young ear, as well as offering an efficient offers a service to assist families in man, because it reminded him of service to support the people that sorting through the homes of loved when he was a little boy and his mum need us.” ones, helping to find any treasured wore it all the time.” heirlooms and putting any unwanted The Hospice offers full or partial items to good use. “Another gentleman asked for help house clearances, and works closely in packing up his wife’s belongings with families to help them make their “We know that bereaved families and in amongst her nightdresses, we decision on what they would like to have so much to come to terms with, found the most stunning eternity do with the different items. so we are there to lighten the load,” ring. It’s really emotional when says Jane Kemp, House Clearance we return these items to their With the part clearance service, the Manager at the Hospice. rightful owners - we feel like we’ve team solely focuses on removing discovered a little bit of history.” items that are to be sold in aid of “We often find items of huge the Hospice. This is a free service. sentimental value for families to keep, Unwanted items are treasure for However, for a fee, as part of the full which is the best part of my job. the Hospice house clearance service, the team With the family’s consent, any items takes care of all packing, boxing and "I am constantly finding amazing they no longer want or need are removal. treasures - including a collection of sold to raise money for the charity - World War II medals in their original either through the Hospice’s stores, Whichever is chosen, sensitivity is box, a bridal nightdress from 1924 eBay shop or at auction. key in house clearance services. with the lady's name embroidered on it and wedding rings which have been Thanks to generous families across lost for generations. It is lovely to be Havering, Redbridge, Barking & able to get these special items back Dagenham, Brentwood and West to where they belong. Essex, the House Clearance team managed to raise a considerable For more information on our “One gentleman came to me when amount last year to help local people House Clearance service, visit his mother had sadly died. He had with life-limiting illnesses. www.sfh.org.uk/house-clearance been through the whole house and or call 01708 349499. thought he hadn’t found anything of Thanks to the amount raised, www.sfh.org.uk Autumn 2019 | LIVING WITH DIGNITY | 11 FEATURE | IN MEMORY Go Orange Online donations keep on giving
It’s easy to Go Orange – hold an event, sponsor a nurse, play our Lottery, hold a Go Orange day at work…or do something else entirely!
Our team of medical professionals and therapists provide compassionate care to people suffering with a life-limiting condition, and it’s thanks to people choosing to Go Orange that we can continue to do this.
Your fundraising efforts, no matter how big or small, provide patients with the care they need, give families memories to treasure, and bring laughter to the lives of many. Providing all of the services we do is an ongoing cost – here are some examples to show you what the money you raise can do: L-R: Laura and her mum Gillian • £606 can pay for 24 hours of intensive care in our Inpatient Unit Gillian James spent the last month To date the Tribute Fund has raised for one person of her life on our Inpatient Unit more than £2,708 and it will remain • £286 can pay for a home visit by a with her husband Kevin and their open so people can continue to Clinical Nurse Specialist daughter Laura by her side. donate and post messages of love • £54 can pay for one hour of nursing and support. care in a patient’s home And when she sadly died on 31st • £31 can pay for a telephone call July 2018, Kevin and Laura set up Kevin and Laura can also share between a health professional and a a Tribute Fund to celebrate Gillian’s stories and updates if they wish to do patient life and enable friends to make a so. • £19 can pay for a psychologist donation in her memory. session Tribute Funds are one of our major • £10 can pay for play materials They were also able to share fundraising initiatives. Every donation for a child receiving bereavement information about the funeral made in memory of a loved one counselling arrangements. helps us to raise the £21,000 a day we need to provide our specialist end Our supporters are our best advocates “It was really nice when we started of life services. so you could also help just by spreading getting messages from everyone as the word about the work the Hospice does. Talk about why you support the it was a chance for people to write To find out more and to Hospice and what it is that makes it such nice things about mum,” said Laura. watch the short video featuring a special place. Word of mouth not only Laura talking about how she set helps to generate income but also raises “And we were really surprised, five up the Tribute Fund in memory awareness of the services available. months after she passed away, to of her mum, visit our website at receive a message letting us know If you need some help to Go Orange, people were still donating.” www.sfh.org.uk/tribute-funds visit www.sfh.org.uk/go-orange Alternatively call our Community team on 01708 771431 12 | LIVING WITH DIGNITY | Autumn 2019 or email [email protected] UPDATES | SEASONAL SUPPORTT not to carry it, many charities are Tap to support! turning to new technologies to raise Christmas Focus funds and we don’t want to be left behind.
Our contactless donation box accepts most types of contactless bank cards and Apple Pay or Google Pay on smartphones.
Simply tap your card or phone on the device and you can make a donation Christmas is a time of goodwill from £3 (up to £30) to support our and we have a few ways that you work. It’s that easy! can get involved and support the Hospice during the festive period! If you’ve visited our Hospice Every donation will make a difference recently you may have seen this and help us continue to fund our Christmas Market snazzy looking device in our specialist teams in the Hospice who More information is available on the reception area. care and support patients with life- next page but the date for your diary limiting illnesses and their families. is Saturday 30th November in the Well, we’re pleased to announce Education Centre at the Hospice. that you can now make a donation As well as the device at the Visit www.sfh.org.uk/christmas- to Saint Francis Hospice using our Hospice, we’ll also be taking a box market contactless donation box! out on the road at events – so keep a look out and don’t forget to With the use of cash falling in today’s ‘tap’ to support us! society and lots of people choosing
companies as possible to take up this Tour De Francis fun new fundraising event. Frankie's Festive Fun Run "Although we are looking for teams A new event for the Hospice, of four, the most successful teams are replacing the Santathon which saw going to be those with their whole 10 successful years as a core activity offices behind them supporting with and fundraiser, this family-friendly their fundraising and we're looking 5km will take place in Fairlop Waters. forward to seeing what great ideas Further details available on the next people come up with to raise money." page or at www.sfh.org.uk/fun-run
Each day of care at the Hospice for a This September, we will be patient is £606. "We hope businesses launching our first ever ‘Tour De will make this their target in their Francis’ Static Cycle Challenge at fundraising and we will be with them Saint Francis Hospice! We will be every step of the way to help them inviting dozens of local businesses reach it," said Tom. Christmas Tree Recycling to be a part of our corporate In 2018 we trialled this fundraising challenge! But who will win our Companies taking part will book a activity in a couple of postcodes ‘Orange jersey'? 30 minute slot with our team and we close to the main Hospice building bring the bikes to you! - however it was such a success ‘Tour De Francis’ is a new event which and we had so many people ask will see teams of four from each local The challenge will run from Monday about it, we're delighted to say we're business saddle up on our static cycles 23rd September for three weeks. actually able to offer the whole of for 30 minutes, trying to ride the If you work for a local business Havering the opportunity to have furthest distance and raise the most their real Christmas trees recycled money for our Hospice. and fancy taking part in this challenge, please contact the by us in exchange for a donation to Corporate Partnerships team the Hospice. Visit www.sfh.org.uk/ Tom Murtagh, Corporate Partnerships on 01708 771427 or at christmas-tree-recycling Manager, explained: "We are looking to find out more. for teams from as many local [email protected] www.sfh.org.uk Autumn 2019 | LIVING WITH DIGNITY | 13 EVENTS | UP AND COMING
Our calendar of events has something to suit all tastes and hobbies, and they all raise money to fund the work we do. Visit our website for the full listings and for the latest information on all our events at www.sfh.org.uk/fundraising-events r Autumn Golf Day with Barry Hearn - Friday 4th October If golf is your cup of tee, then this event is sure to putt a smile on your face. Join our loyal Patron Barry Hearn and enjoy this Stableford Competition (teams of four) with 18 holes of golf, a breakfast roll on arrival, a golfer’s hospitality bag, refreshments, a two-course evening meal and an evening presentation. You can enjoy all of this for just £90 per person.
The Pavilion Brass Concert - Saturday 5th October The Pavilion Brass are hosting a concert not to be missed! Join us at Collier Row Community Centre for an outstanding musical experience, all in aid of Saint Francis Hospice! Drinks will be available to buy at the bar, and tea and coffee are also available for a donation. There will also be a raffle and lucky programme number prize! Tap your feetSaint from Francis 7pm. Hospice Havering Half Marathon - Sunday 6th October This is the first half marathon to take place in Havering in almost 25 years and we would love you to run on behalf of our charity! The route exits Harrow Lodge Park onto Hornchurch Road and returns to finish in Harrow Lodge Park. We have supported the people of Havering for 35 years, so please do consider running this local event on behalf of your local Hospice.
Ladies Lunch - Tuesday 8th October Enjoy a three-course luncheon with a fabulous drinks reception at the spectacular Hylands House in Chelmsford. Our guest speaker is the charismatic Reverend Richard Coles, BBC broadcaster, Cleric and former Communard, although you may recognise him from 2016 Celebrity Masterchef or Strictly Come Dancing. This event will be a perfect ladies' day out.
007 Ball - Saturday 16th November Our glamorous 007 Ball is also taking place at Hylands House. You can enjoy a champagne reception and a fine dining experience as well as live music and a charity casino! Grab your best dress or James Bond style suit and dance the night away to our upbeat DJ. Try your luck in our fundraising auction where you could win one of our amazing prizes. Compered by comedian and auctioneer Russ Williams, this will be a night to remember!
Christmas Market - Saturday 30th November Stock up on some festive gifts and goodies before December kicks in to make the perfect stocking filler- fit for all the family! You will find crafts, jewellery, Hospice merchandise, clothes, children’s toys, and loads more for you to get your Christmas shopping started. Refreshments and entertainment will be available so kick off this festive season all whilst supporting your local Hospice!
Frankie's Festive Fun Run - Sunday 8th December Join hundreds of runners spreading festive cheer this December on the Saint Francis Hospice festive fun run! A great opportunity to get the whole family active and outdoors during the festive season, this year the 5k fun run will be at the beautiful Fairlop Waters Country Park in Redbridge, a scenic route around the lake. Book online today, using voucher code 'LWD10' to get 10% off at www.sfh.org.uk/fun-run
Mission Mud - Sunday 1st March 2020 Following a successful first year, Mission Mud is back for more! Are you up for the challenge? Join us at Nuclear Races in Brentwood for our muddy challenge. A 5k course over farmland, woodland, lakes and bogs. You will take on physical challenges such as the Zip Wire and Slide of Death! You will also laugh a lot so whether you fancy going it alone, or in a team, we're looking forward to seeing you there! 14 | LIVING WITH DIGNITY | Autumn 2019 www.sfh.org.uk SPOTLIGHT ON FUNDRAISING HEROES SPOTLIGHT | EXTERNAL FUNDRAISING
Every day we hear about amazing people in our communities that are doing all manner of crazy, daring and fun things in order to raise funds for our charity. “A huge #ThankYou to the team “These delicious looking cakes were from @esade2013 who volunteered baked & decorated by Henry who is r With a current target of £7.8 million at #SFH last Friday afternoon! The fundraising for our Hospice! Henry is to raise this year, every penny raised team helped to create an inventory just 8 years old & a keen fundraiser really does make a difference. No and clear the #fundraising shed! Of for #SFH! We are sure we will be matter your age or ability, we’re course, they had to try on some of seeing much more of Henry, as he pretty sure there’s something you our fundraising merchandise too!” is full of fundraising ideas! Thank you can do to raise vital funds for our Henry #LoveSFH” Hospice. Here you can see just some of the amazing efforts from "It was a pleasure to meet Henry @ our supporters – individual and SFHUK this week. His fundraising collectively – from the past six ideas are brilliant and I’ve offered him months. “Here’s Sue from Family Support a job when he’s older. Thank you so collecting a generous donation from much Henry for all you are doing Rotary Club of Havering East @SFHUK keep on fundraising” @HaveringEastRC for £600 on CEO Pam Court behalf of the hospice @SFHUK thank you to everyone there. “What a day we’ve had! So delighted Your donation support enables us and relieved to pass the finish line to continue and supporting our safely. Slight anti-climax to be told community at their time of need.” “We did it! On Saturday 18th May, they’d run out of medals a pretty members of the team, took part in emotional experience too! So proud “Big cheque presentation for Nuclear Rush, getting very muddy to be raising funds for @SFHUK - a @SFHUK Members of to raise money for @SFHUK It was massive THANK YOU to everyone @brentwoodrun raised an incredible super tough but the team dug deep who supported us” @anitarose75 £24,694 this year for the hospice." and got through the course!” @WindsorWaste
“Last month, @RomfordMarket “Hornchurch Cycle Club pedalled the “Congrats to our amazing CFC team Traders were asked to put on a equivalent height of Mount Everest that completed @ToughMudder over summer event! The Traders invited to raise funds for @SFHUK” the bank holiday weekend. In support #SaintFrancisHospice along on the of @SFHUK, they helped raise day &, out of their own budget, the over £2000! Well done #Charity #MarketTraders donated £500 to #ToughMudder2019” our #Hospice Thank you to the Romford Market Traders for their “Such a great pleasure raising money kind donation!” for @SFHUK Great charity and it was a special day for everyone involved. “A huge thank you to @critical_ups “Two winners in one day, Gained a Thank you for @RecRomfordFC for fundraising for our #Hospice. new PB at the @London10K Isabel and @thedrillromford long may this The donation of £1,000 allows won best junior dog handler at the continue” #SaintFrancisHospice to continue village fayre. Continuing to support St caring for the local community. We Francis Hospice @SFHUK #hospice “This is really important; my wife died cannot thank you enough" #fundraising #dogsoftwitter #10k last year at 35 from cancer and we #bankholidayweekend” used @SFHUK for pain management “Happy Monday! Thanks to our @Ian_Cassidy6 stays and palliative care for 6 months customers, earlier this year, we before she died. It was invaluable. were able to raise some money “Pupils at Grafton Primary School It also has provided myself and my for @SFHUK with the Easter chick have raised funds for @SFHUK in daughter with counselling since. campaign" @PFCFlooring memory of a former teacher” Amazing people and place.” @Paul Mccann
www.sfh.org.uk Autumn 2019 | LIVING WITH DIGNITY | 15
Light Up A Life 2019 Remember someone special Remembrance, which will and say thank you to your be displayed at each service, amazing Hospice. Every year and request a personalised we welcome our supporters Dedication card. Please use the and other members of our form below to do this. community to our annual Light Up A Life celebrations. All donations help us to pay for the specialist care that we To read about the three give to people with life-limiting services that are taking place conditions, helping keep the this year, please turn to Hospice’s doors open and pages 8 and 9 of this magazine. offering care free-of-charge when it matters most. As part of Light Up A Life, we’d also like to invite you to We hope that you’ll be able to dedicate a star in our beautiful be part of Light Up A Life this Hospice gardens, add a loved year. one’s name to our Book Of Thank you for your support.
Please complete this form and return it to us in the Freepost envelope Step 5: Your details supplied or to Light Up A Life, Saint Francis Hospice, Broxhill Road, Mr/Mrs/Miss/Ms (please circle) Havering-atte-Bower, Essex RM4 1QH. First name: Surname: Step 1: Yes, I would like to support my local Hospice Address: Postcode: Telephone: • £25.25 could pay for one hour of complete care for a patient on our Inpatient Unit Email: • £54 could pay for one hour of Hospice at Home care Saint Francis Hospice is a local registered charity and believes it is in the • £202 could pay for one whole day (8 hours) of care for a patient best interests of local people to know about the hospice services available and their family on our Inpatient Unit to them and associated funding needs. We believe that this is a legitimate £my own preferred donation interest and a justified basis for communicating with you. Your donations will be spent carefully on the dedicated and expert Information you provide will only be used for the legitimate interests of care we provide and will benefit our patients and their families. Saint Francis Hospice. Your information will not be sold, swapped, shared or leased with anyone. We may contact you, by post, including fundraising communications. We will respect your right to stop these communications Step 2: Dedicate a star at any time by calling 01708 723593 or emailing [email protected] Loved one’s name and short message Our Privacy Policy is available on our website at www.sfh.org.uk/ (We will write this on a star and display it in our gardens) privacy-policy or by request.
Step 6: Payment I enclose a cheque for £_____ Please debit my Visa/Mastercard/Maestro with the amount specified. Name (as it appears on card): Address: (if different to step 5) Step 3: Book of Remembrance Yes please Loved one's name: Card number: (by 25th November at the latest) Start date: Expiry date: Issue number: Step 4: Request a special Dedication card Yes please Signature: Date: Loved one’s name and short message: Boost your donation by 25p for every £1 you donate. Gift Aid is reclaimed by Saint Francis Hospice, from the tax you pay for the current tax year. Your title, name and full address is needed to identify you as a current tax payer. Please treat as Gift Aid donations all qualifying gifts of money made today, in the past 4 years and in the future. I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year it is my responsibility to pay any difference. It is your responsibility to notify Saint Francis Hospice if your 2019 tax circumstances change. In order to Gift Aid your donation you must tick the box: • I want to Gift Aid my donation and understand that Saint (by 25th November at the latest) Francis Hospice will reclaim 25p for every £1 that I donate. Signature: Date: URN355 © Saint Francis Hospice – all rights reserved. Saint Francis Hospice is a registered charity, number 275913. No, I am not a UK Tax payer and/or Capital Gains Tax payer.