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Living with Dignity Autumn 2019

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Living with Dignity Autumn 2019 Registered Charity No. 275913 LIVINGWITH DIGNITY Our news for our supporters AUTUMN 2019 LILY-MAY'S STORY How you're helping bereaved children by playing our weekly Lottery - read Lily-May's story on page 4 Q&A WITH A COMMUNARD DISCOVER HIDDEN TREASURES Reverend Richard Coles answers 10 Our house clearance service makes a difficult questions ahead of speaking at our Ladies time just a little easier Lunch TRIBUTE FUND HOSPICE BIOGRAPHERS Every donation made in memory of a loved They say we all have a book in us - our one helps us continue to provide end of life patients are getting the chance to record services to you, your family and friends their life stories Welcome to your Autumn edition of Living With Dignity magazine Top left L-R: CEO Pam Court with our new contactless donation box; Middle L-R: Pam Court, Mayor and Mayoress of Brentwood Cllr Keith Parker and Frances Parker, Hospice Chair Peter Crutchett, Deputy Mayor of Redbridge Cllr Joyce Ryan, Havering Cllr Philippa Crowder and Saint Francis Hospice Patron Sir Trevor Brooking; Right L-R: Pam Court, Mayor of Havering Cllr Michael Deon Burton and Director of Fundraising, Jane Frame. As I write this for the Autumn years – from Tour de Francis, a static the Hospice – our current Hospice issue of Living with Dignity, I am cycle challenge for our corporate strategy sees us through to next year amazed at how quickly this year supporters, to our refreshed 5km so we’re working on our new version. is going! run, Frankie’s Festive Fun Run Although people are always at and new stores in Wanstead and the heart of what we do, strategic And what a wonderful year it’s been Barking. We’re developing all sorts of documents don’t often reflect so far - our Hospice has turned different activities, so watch out for this and our new five-year plan 35. We opened our doors to the more in the coming months! will ensure that it’s evident we’re community in July 1984, with a very here for, and because of, our local small but dedicated team of people The need for our services remains communities. leading the way. ever strong, and one of our challenges is to ensure that they Please do sit back and enjoy reading And now, after providing more meet the needs of our patients, their about just some of the things that than 12,000 days of care, I am so families and carers, at each stage of we have going on at our Hospice proud of what we have done, what their journey with us. – there are lots of ways for you to we continue to do, and what we’re get in touch with questions, ideas or planning on doing in the future. We have recently developed a social thoughts and these appear at the group for people referred through end of each article in Living with But we can only continue to do so OrangeLine, with the aim of helping Dignity. with your help. them move forward with their lives, and with support from others who Also please do follow us on social Our Fundraising and Retail teams may be bereaved, feeling isolated or media – we’re on Facebook, Twitter, have been working hard to find new lonely. LinkedIn and Instagram - and keep and exciting ways for you to get up to date with what's going on at involved and raise funds to help us The summer months were busy our Hospice. There’s never a dull continue our work for another 35 with strategy and process moment! development across all areas of Pam Court, CEO Some of our key figures from 2018/19 92% 92% of service users would Hospice at Home supported 571 Our Bereavement team supported Each day of care on the recommend our Hospice people, totalling 2,842 visits 599 adults and 100 children Inpatient Unit costs £606 4,999 2,697 5 20,467 face to face or telephone 353 people were admitted Bereavement counselling/support 2,697 service-related compliments consultations were carried out with a onto the Inpatient Unit sessions were carried out either were received and only 5 complaints patient or relative/carer face to face or by phone 2 | LIVING WITH DIGNITY | Autumn 2019 www.sfh.org.uk FEATURE | HOSPICE BIOGRAPHERS Life stories captured at the Hospice L-R: Brian Farrant and volunteer Skip Atkins They say we all have a book in each patient is given two USB decided to record his childhood us and our patients are being memory sticks or CDs for them to memories for his wife Jean and their offered the chance to record their keep, free of charge.” two children. life stories and share precious memories with their loved ones. Some people may feel they have “I really enjoyed it,” said Brian, nothing particularly remarkable to who recently celebrated his 80th Skip Atkins is a volunteer at Saint say, but Skip says everyone has their birthday, along with his 56th wedding Francis Hospice and he has been own life story to tell. anniversary. specially trained to capture the personal accounts of people under “Before I start, I meet with people “I took the recording home and our charity’s care. so they know what to expect and played it to my family and they loved have a chance to think about what it. They told me they had never heard “It’s a privilege to be involved,” said they want to talk about - this may some of the stories before.” Skip, whose wife Jan attended the be happy times, their childhood, day services at Pemberton Place and achievements or special memories. Skip is delighted that demand for was looked after on the Inpatient They may even want to leave a the new service is growing and he is Unit before she died. “I would have message to friends and family.” giving people the option of recording loved it if Jan had done it. their story at the Hospice or their Each day of care on the National scheme for a local charity home so as many patients as possible Inpatient Unit costs £606 “To be able to hear the voice of the The training and equipment is can access it. person you love telling their story, in provided by Hospice Biographers, a If you would like to know more their own words, is fantastic." new nationwide charity, and so far about Hospice Biographers, visit it has trained 15 hospices across www.thehospicebiographers.com Someone just to listen the country to help people tell their Skip's main role is to listen and record stories. To find out more about the initiative whatever people want to talk about. in Pemberton Place, contact Andrea Brian Farrant has been under our Prout on 01708 771428 or email "Every account is confidential and care for more than a year and he [email protected] www.sfh.org.uk Autumn 2019 | LIVING WITH DIGNITY | 3 FEATURE | KEEP ON GIVING How your Lottery money is helping bereaved children Teresa admits that she wouldn't know where she and Lily-May would be without our Family Support team. "I wouldn't have this happy, courageous, and confident girl that I have today. In Lily-May, I have my mini Rob. "The hardest thing was trying to comfort her while my whole world was collapsing, so I don't know how I could ever thank Stella (therapist) and the Hospice enough.” Teresa has said more than thank you by coming back to the Hospice, working full-time in Fundraising, and being an avid player of our weekly Lottery. "Some people are surprised that I can work in the same place where Rob Stella Christou and Lily-May died, but it's the best place I can be. "Coming to work every morning shows me that I still have a life ahead Nine years after being given only "I had to be honest with her; I had to of me. Being in the environment months to live, Rob Mottram lost use the word 'died'. I couldn't tell her where Rob passed away makes me his life to brain cancer. He was 31. that he had 'fallen asleep' or 'gone feel close to him.” away'. Rob's wife Teresa was only 29 years Saint Francis Hospice Lottery old when she became a widow. The "I sat her on my lap and told her that We're still here for other children like couple's daughter, Lily-May, was just Daddy is an angel up in heaven now. Lily-May, providing the therapy they three years old when she had to get She immediately jumped from my need to live their life with confidence, used to life without Dad. arms and asked, 'Can I play with my building blocks?' That was her and By playing our weekly Lottery you Rob passed away peacefully at the Rob's thing — they used to love can contribute to supporting many Hospice in 2016 with the two loves playing building blocks together.” children at their time of need. of his life, Teresa and Lily-May, by his side. Teresa was no stranger to the Despite her young age, Lily-May For just £1 a week, you can help Hospice; we cared for her mum, who was always aware of her dad's illness, Saint Francis Hospice support died in 2012 after a 25 year battle as Teresa decided to be open and people in your community when with cancer.
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