Sensory Shopping

Your guide to shopping at Chelmsley Wood Shopping Centre

retail & leisure Sensory Shopping at Chelmsley Wood Shopping Centre

We have designed this guide to help you have a pleasant and fun visit to the centre, and feel safe and supported while you are here.

This guide has been set up into sections, to help you find the information you need before you visit, and while you are at the shopping centre. The page numbers and sections are listed below:

Planning your visit: 3 Information on opening times 4 How to get to the Chelmsley Wood Shopping Centre 5 Getting into the shopping centre

When you are here: 6 How we will support you 7 What shops we have at the centre 8 Floorplan 9 Places to eat 10 People you may see 11 Things you may see

Address: Chelmsley Wood Shopping Centre, , , B37 5TS t 0121 770 1775 w www.chelmsleywoodshopping.co.uk

2 Planning your visit: Information on opening times

The centre is open 7 days a week, the opening times are below:

On Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, we are open:

9:00 AM 5:30 PM

On Sundays, we are open:

10:00 PM 4:00 PM

quietest: busier: busiest: Fridays and The shopping Sundays We are busier between 9am around Christmas Saturdays centre is... to 11am & 2pm and School between 11am to 5.30pm holidays an 4pm

During events, sales and Christmas, Chelmsley Wood Shopping Centre can be busier and look different.

3 Planning your visit: Ways to travel to Chelmsley Wood Shopping Centre

• Chelmsley Wood Shopping Centre has an 8-level multi- storey car park which can be accessed from postcode B37 5TS • Blue badge spaces can be found on ground floor of the Car open carpark and level 3 of the multi storey carpark. • Parent and child spaces can be found on level 3. • You can park for free for 3 hours and pay £1 for every hour after by using the paying machine located near Poundland

• train station is just minutes from Chelmsley Wood and can easily be reached within a short taxi ride or by walking. • If you are walking, follow Station Road and then on to Train Allcott Lane; continue straight on to Moorend avenue then on to Chelmsley Wood Circle before arriving at the shopping centre. For information on train times see the www.nationalrail.co.uk

• The Chelmsley Wood Bus Interchange is adjacent to the shopping centre giving easy and hassle-free access from your bus to the centre. • For timetable information, departures and a journey Bus planner, please visit www.networkwestmidlands.com

• Chelmsley Wood Shopping Centre is situated in the centre of town. • From Chelmsley Road turn onto Chelmsley Circle then onto Maple Walk where the shopping centre is situated. Foot

4 Planning your visit: Getting into the shopping centre You can enter the centre through 5 entrances entrance

North Block entrance, near the car park lower ground

Car Park bridge entrance

Cedar Way entrance, near Peacocks Coppice Way entrance, near Coppice Fast Foods

5 When you are here: How we will support you If you need support during your visit please call centre management on 0121 770 1775 or email any of the following: [email protected] or [email protected]

We have The Chill Out Corner should you need it

Sunflower Lanyards are also available You can also from centre approach one management of our members of staff.

Toilets are located by the bus interchange next to Iceland and a full-time attendant is available during opening hours. There is also a disabled toilet there. We also have a Changing Places toilet which is located in the West Mall, just past the escalators by Asda. This has a hoist and is available to use by pressing the intercom button.

6 When you are here: What shops we have at the centre Shopping is one of the main activities at Chelmsley Wood Shopping Centre. To help you, or the person you are with, navigate around the shops here are some pictures of four of our largest stores in the Centre, that you can use as signposts.

Home Bargains Everything you Asda need from toys, From your weekly home, garden, sweets shop, to electricals, and more. to the George clothing range.

Sports Direct Wilko Sports shop selling Stocking gifts, toys, trainers, football pet supplies, DIY boots, gym kit, and everything in swimwear between. and more.

7 When you are here: Floorplan

The floorplan to the centre is below. If you are struggling to find somewhere, please do ask any member of Chelmsley Wood Shopping Centre Staff. A full list of our shops can be found at: www.chelmsleywoodshopping.co.uk 1 ASDA 40 LORDS 33 CENTRE 32 2 GREGGS 41 CENTRAL KEYS CHE LM PARKING SLE 3 NICHE HAIR & WATCHES 31 82 Y C IRC DESIGN 42 SWEETS & TREATS LE 30 34 4 MISS LILLY’S 43 YMCA 29 NORTH BLOCK 35 FLORIST 44 VACANT 28 40 CH 5 ACORNS 41 EST 45 ROBBINS FAMILY NU 39 42 T W 36 FURNITURE SHOP BUTCHERS 27 ALK 43 38 MANAGEMENT SUITE 6 ENERGIE FITNESS & SECUTIRY OFFICES 46 XCITE 26 44 7 POST OFFICE / 47 BARNARDOS 50 WH SMITHS 25 37 45 48 HERON M 46 AP 47 24 LE 51 8 CATALOGUE WA 48 49 GREGGS E 23 LK CLEARANCE 22 49 52 RCL 21 50 ARGOS I C 20

9 CATALOGUE D Y O 53 E 19 E 51 CARD FACTORY L R E CLEARANCE S T R WO 78 A M N L N U 18 E E 52 CASH E Q 10 HALIFAX S HE C 54 55 GR GENERATOR C G N 11 SPORTS DIRECT 17 I C P 58 ED P A 53 NEW LOOK 79 R W 12 VACANT 16 O 59 ALK SH 54 SPECSAVERS 13 VACANT D 60 57 15 O 55 PEACOCKS O 14 YMCA 61 56 W

56 READY PLAYER SITE D SITE C 13 14 Y 80 E 62 15 BOOTS L 81 12 S 57 ICELAND M 11 63 16 HOME BARGAINS EL 58 COSTA H 17 THE WORKS C 64 59 VACANT SITE B 18 JD SPORTS 10 60 SHOE ZONE 65 L 19 AHEAD L Y A A 66 61 F HINDS M 9 W C SITE A O 20 VACANT D PP ER 74 ICE 67 62 SELECT P O W P O 73 AY 21 SEASONAL U 8 75 63 CEX W 72 BUS INTERCHANGE CLEARANCE N 71 E E 76 70 64 HOLLAND 7 R 69 22 VACANT G KFC & BARRETT 68 23 EMPORIUM 77 65 VACANT 24 SOLIHULL RECRUITMENT 66 SOLIHULL 2 HOUSING 25 CORNER HUT STORE 3 67 BETFRED PARKING 4 26 LILY’S TEA 5 PARLOUR 68 COVID-19 FOOD BANK 6 NORTH 27  BUILDING 69 COPPICE SOCIETY FAST FOODS 28 LUCY CARDS 70 SUBWAY 29 CO-OPERATIVE 71 CREATIVE NAILS LOWER MALL INSURANCE 72 SIMPLY YOU 30 KLASSEY 73 CARI-NUBIAN 1 KLEARANCE 74 VACANT 31 ELECTROMIST 75 ADMIRAL 32 MAX SPIELMANN 76 FOUR SEASONS 33 SOLO LIFE 77 CHEMSLEY OPPORTUNITIES WOOD MARKET 34 POUNDLAND 78 IN THE WOODS 35 VACANT NURSERY 36 WILKO 79 LIBRARY 37 LLOYDS BANK 80 SOLIHULL SITE A SAFIA BEAUTY BAR 38 FABULASH CONNECT SITE B QI LI FRANCE 39 REPAIR AS U GO 81 SMBC OFFICES SITE C VIP PHONES 82 VACANT SITE D MOBILE STYE 8 When you are here: Places to eat

There are many places for you to get food from within the shopping centre:

Costa Coffee Asda Café Serves a selection of food and hot drinks Serving classic dishes for breakfast with a seating area but can be & lunch along with options for busy and noisy at times. a light bite, cake or cuppa. Located at Greenwood Way Located upstairs in Asda

Subway Greggs Range of Subs, wraps, salads, From sandwiches to pasties, pick a treats and drinks. great deal for breakfast and lunch from Located near the bus interchange either one of our Greggs stores. Located by Asda and by main square seating area

Packed lunches are welcome in the centre and we have seating available throughout the centre, however all seating is outdoors.

9 When you are here: People you may see While at the shopping centre, you may see the following people:

Cleaning Staff

Security Staff

Management Other Team Shoppers

10 When you are here: Things you may see

Children’s Sweet Rides Machines

Children’s Soft Play: Free Fun Zone

Events

Outside Seating

Promotional Christmas Stands Lights

11 We welcome any feedback you may have about this guide. Did you find it useful? Is there anything that would have made your visit better? Contact us: Neil Griffin - Centre Manager [email protected] Richard Miles – Deputy Centre Manager [email protected] Scott Edwards - Soft Services Manager [email protected] Cheryl Damms - Marketing Manager [email protected] Sponsored by

Retail Marketing, Design & Print. Total sign and display solutions

Contact: Steve Place 01483 303040 [email protected] retail & leisure