8th

Jointly organised by: Show us your BEST Financial Plan Asset Creation Protection Accumulation Distribution Objectives Financial planning and wealth management business have been vital both to the status of as an international financial centre and the well-being of individuals. Thus The Hong Kong Institute of Bankers and CTgoodjobs are jointly organizing the 8th HKIB Outstanding Financial Management Planner Awards again. The objectives of the awards are: To increase public awareness of the importance of financial planning To enhance the competitive edge of practitioners in the banking and financial sectors To emphasize the importance of ethical selling and product suitability for customers PlanningPlanni To recognize individuals who excel in the financial planning profession Ahead! Target Participants All financial planning practitioners in the Hong Kong and Macau banking and financial sectors. T Categories According to years of experience as a financial management planner and case nature, 10% participants shall compete in either one of the 3 categories (A, B & C) shown below: Group A: Customer segment: Financial Management General Wealth R Planners with Management n A up to 3 years of experience Customer i Group B: Customer segment: F 20% Financial Management Planners with General Wealth a over 3 years of experience Management Customer B n U Group C: Customer segment: Financial Management High Net Worth 30% C Planners Customer* c i Note*: Customers with investable assets of over US$1 million (excluding primary residence owned) at a financial S institution will be classified into the “High Net Worth Customer” group in this competition whereas all other customers will be “General Wealth Management Customer”. l a 30% Language Each participant may submit an English or Chinese written financial plan and give oral T presentation in either English or Cantonese. He or she may write the financial plan in one language and orally present in another. The language chosen will NOT form part of the assessment. M 10% Requirements Each participant shall submit his or her customer’s GENUINE written financial plan for the A competition. The written plan must first be endorsed by participant’s current employer before submission. All personal particulars of the customer must NOT be disclosed throughout the competition. n E

Assessment a M G Assessment of the submission will be based on the candidates’ ability to demonstrate the following 5 key elements in the process of providing financial planning services for their customers: rusting Relationship ecognizing Financial Position and Goals nderstanding Financial Status E tructuring Financial Plan imely Implementation and Management Three Rounds of Assessment Written Oral Written & Oral 1 Financial Plan 2 Presentation 3 Presentation

All candidates are required to submit a The selected candidates of each category The selected candidates will be required genuine WRITTEN financial plan based will be invited to give an ORAL to give a presentation based on a on a selected category. presentation of their submitted financial hypothetical case study (information plan (visual aids are allowed) and attend will be released more than two weeks an interview with the judges. prior to the presentation).

AssessmentAssessment forfor thethe writtenwritten financialfinancial pplanlan wwillill bbee bbasedased oonn thethe followingfollowinggy 5 keykey elementselements ofof financialfinancial pplanninglannin g

Prepare for the meeting: determine the meeting agenda and logistics; review available Trusting information about the customer; collect relevant financial and market information Relationship Establish trust and rapport: project a professional image; communicate effectively; 1010% explain the benefits and the process of financial planning Collect data about customer’s: personal and family information; current financial position such as: income and expenses, assets and liabilities, insurance coverage, Recognizing retirement benefits Financial Position Determine, quantify and prioritize customer’s financial goals and needs in assets and Goals creation, protection, accumulation and distribution 2020% Understand customer’s: risk tolerance level; investment experience; liquidity concerns; budget; expectation of return Understanding Analyse customer’s current financial status: income, expenses, cash flow; assets, Financial Status liabilities, net worth; protection adequacy Evaluate any financial gaps to meet customer’s goals and needs 3030% Customize financial solutions according to the financial gap analysis, the customer tructuring profile, market research information, and the regulatory environment S Present suitable investment products and financial services to meet customer’s Financial Plan financial goals and needs 3030% Manage customer’s expectations by ascertaining customer’s understanding of the financial plan and the risks involved Timely Implement the agreed financial solutions Implementation Demonstrate the portfolio review mechanism with a view to achieving customer’s financial goals and needs and Management Illustrate the availability of ongoing customer services mechanism to maintain a 1010% trusting relationship

AssessmentAssessment forfor thethe oraloral presentationpresentation willwill bebe basedbased onon thethe followingfollowing criteriacriteria Attitude Interpersonal and Communications Skills Able to impress the customer as a Able to communicate with customers precisely responsible, sincere and trustworthy and convincingly with respect to different financial planner background and personalities Able to gather customer’s information tactfully Technical Competence - Able to resolve customer’s doubts and Financial Knowledge concerns relating to his/her financial planning Able to demonstrate to customers the needs relevant knowledge when explaining the Able to ensure customer’s understanding of features of financial markets and various proposed financial plan, risks involved and financial products, regulatory environment, related product features codes of ethics and the risks involved AwardsAwards AwardsAd No.o. of of Awards Awards Round 1 Certificate of Merit To be confirmed

Round 2 Silver and Bronze Awards 21

Round 2 Best Presentation Awards 3

Round 2 Best Financial Planning Proposal Awards 3

Final Round Grand and Gold Awards 9

TimelineTimeline

March 7 Public Information Session April 7 Deadline - Registration Form Submission May 12 Deadline - Written Plan Submission June 6 Round 1 - Result Announcement July 10 - 11 Round 2 - Presentation August 8 Round 2 - Result Announcement September 12 Deadline - Written Plan (hypothetical case study) Submission September 29 Final Round Presentation October 31 Presentation Ceremony & Dinner (HKCEC)

OrganizingOrganizing CommitteeCommittee Chairman Prof. Kalok Chan Acting Dean, HKUST Business School The Hong Kong University of Science and Technology Membersb Edmond Chan Ivy Cheng Cheung Kin Man, Nelson Carol Ko Head of Wealth Management Senior Learning Manager, Vice President & Investment Assistant General Manager & Personal and Business Banking Group Retail Banking & Wealth Service Manager Head of Business Development China CITIC Bank International Limited Management Lead HK Hang Seng Bank Limited Insurance Sales, Sales & Distribution The Hongkong and Shanghai Personal & Business Banking Group Banking Corporation Limited China CITIC Bank International Limited Betty Kwok Connie Kwok Kenny Lai Stella Lam Assistant Vice President Market Head of Greater China Region Training Manager, Assistant General Manager & Human Resources Department Australia and New Zealand Training and Development Centre, Training Head, Citibank (Hong Kong) Limited Banking Group Limited Human Resources Department Personal and Business Banking Group (Hong Kong) Limited China CITIC Bank International Limited

Lam Sui Mei, May Alfred Lau Andy Lau Chris Li Vice President & Financial Assistant General Manager & Wealth Coaches Head Head of Investment Advisory Investment, Service Manager Head of Business Development - The Hongkong and Shanghai Insurance & Advisory Hang Seng Bank Limited Investment Services, Sales and Distribution Banking Corporation Limited Australia and New Zealand Personal and Business Banking Group Banking Group Limited China CITIC Bank International Limited

Vivian Ling John Ng William Pau Eric Poon Assistant Vice President Senior Business Strategy Manager First Vice President - Regional Head of Institutional Business Human Resources Department Channel Strategy, Channel Management Senior Investment Counselor Baring Asset Management (Asia) Citibank (Hong Kong) Limited Bank of China (Hong Kong) Limited Bank of East Asia Limited Limited

Zoe So Kelvin Tang Joanne Tang Andy Tiu Senior Business Strategy Manager Chief Manager Senior Distribution Manager Chief Manager Channel Strategy, Channel Management Investment Services The Hongkong and Shanghai Investment Services Bank of China (Hong Kong) Limited Co., Ltd, Banking Corporation Limited Bank of Communications Co., Ltd. Hong Kong Hong Kong Branch Kethline Wong Carol Wong Angus Yip Vice President Head of Branch Network Project Associate Director, Sales, Services & Operations Training The Hongkong and Shanghai Agency Division (Asia) Banking Corporation Limited Agency Business Development Department Corporation Limited American International Assurance Company (Bermuda) Limited Awards No. of Awards 8th HKIB Outstanding Financial Management Planner Awards

PanelPanel ofof JudgesJudges (Final(Final Round)Round) Prof. Kalok Chan Henry Cheng Fat Andy Hon David S C Kwok Acting Dean Executive Director Head of Retail Distribution Managing Director & HKUST Business School Banking Supervision Department The Hongkong and Shanghai Chief Executive The Hong Kong University of Hong Kong Monetary Authority Banking Corporation Limited Shanghai Commercial Bank Science and Technology Limited

Alexa Lam Francis Liu Fanny Lum Prof. Raymond So Deputy Chief Executive Officer & Managing Director Head of Retail Banking Dean. School of Business Executive Director Regional Market Manager Products Professor, BBA. Programme Director Policy, China & Investment Hong Kong Citibank (Hong Kong) Department of Economics and Finance Products UBS Wealth Management Limited Hang Seng Management College Securities and Futures UBS AG Commission

Peggy Tam Derek Wong Jason Yeung Arthur Yuen Head of Retail Distribution Vice Chairman Deputy Chief Executive Deputy Chief Executive Hang Seng Bank Limited Dah Sing Bank, Limited Bank of China (Hong Kong) Hong Kong Monetary Limited Authority

PanelPanel ofof JudgesJudges (Round(Round 2)2) Cliff Chan Phyllis Chan Joseph Cho Kelvin Chung General Manager, Head of Investment Product Head of Channel Strategy & Executive Director, Head of Wealth Management Distribution Wealth Management Treasures & Distribution Head Wealth Management Department Wealth Management Bank of China (Hong Kong) DBS Bank (Hong Kong) Dah Sing Bank, Limited Department Limited Limited Wing Hang Bank, Limited

Jacky C.C. Fong Belinda Hsieh Jose Hui Peter Hui Head of Investment Research & Head of Investment, Director Assistant General Manager Portfolio Strategy Insurance & Advisory, Bank of China Private Nanyang Commercial Bank, China Construction Bank Retail Banking, Hong Kong Banking (Macau) Limited (Asia) Corporation Limited Australia and New Zealand Banking Group Limited

Felix Lau Josephine Lee Flora Leung Maria Leung Members Deputy Head of PBG & Head of Wealth Management Head of Personal Banking Head of Citigold Private Client Executive General Manager, Citibank (Hong Kong) Personal Banking Department Citibank (Hong Kong) Strategic Business Initiatives Limited Industrial and Commercial Bank Limited China CITIC Bank of China (Asia) Limited International Limited

Gloria Sun Joseph Tam Michelle Yam Stephen Yeung Head of Private Banking Head of Private Banking & Managing Director General Manager, Department Wealth Management, EFG Bank AG Retail Business Management The Bank of East Asia, Executive Vice President Hong Kong Branch Department Limited Wing Lung Bank Limited Bank of Communications Co., Ltd. Hong Kong Branch

Wendy Yeung Division Director Central Division The Hongkong and Shanghai Banking Corporation Limited

AdvisoryAdvisory BoardBoard Henry Cheng Fat Derek Wong Yang Zaiping Executive Director Vice Chairman Executive Vice President Banking Supervision Department Dah Sing Bank, Limited China Banking Association Hong Kong Monetary Authority

Judges and Advisors are listed in alphabetical order by last name SupportingSupporting OrganisationsOrganisations

Office of the Commissioner of Insurance

Organizations listed in alphabetical order MediaMedia SponsorSponsor HKIB Awards - 140715

Enquiry: The Hong Kong Institute of Bankers Add 3/F, Guangdong Investment Tower, 148 Connaught Road Central, Sheung Wan, Hong Kong Tel (852) 2815 1552 | Fax (852) 2544 9946 | E-mail [email protected] | Website www.hkib.org