Birmingham Care Services Directory 2017
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Birmingham Care Services Directory 2017 The Bullring The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In partnership with www.carechoices.co.uk Looking for a care home? We offer a free service, to help you make the right choice How to Find a Care Home has successfully helped hundreds of families and with over 10 years experience in the industry we are here to make the process of finding a care home a lot easier. We have a vast knowledge of the care home sector and we offer a large portfolio of care homes to choose from. We will always match the care home to the needs of the client. Our Advisors appreciate the need for confidentiality, sensitivity and reassurance at all times, and are available at a time to suit you, including evenings and weekends. The Service Funding Advice Care Homes At How to Find a Care Home you How to Find a Care Home work with How to Find a Care Home works will find that all our Advisors have a self funding clients, and clients that extensively with hundreds of care high level of experience and a great are funded by Social Services and the homes in Worcestershire, the West understanding of the problems you NHS. Our Advisors are able to give Midlands and also nationwide. Whether face when looking for a care home. information about the implications you are looking for Residential, Nursing The personalised support we provide of these types of funding and what or Dementia Care, we can help you. will enable you to choose the right benefits are applicable, so that an care home whether it is for yourselves, informed choice can be made. your family or a friend. Call the number below to speak to one of our Advisors 0800 193 0443 E: [email protected] www.howtofindacarehome.uk We are here to make a difficult decision easier. Contents Welcome 4 Physical disability 35 Regions covered by this Directory 4 Services for people with a sensory impairment 35 Mental health 36 Keeping healthy 5 Dementia care 37 Healthy eating 5 Residential dementia care checklist 38 Your weight, your health 5 Healthy lifestyle advice and information 6 Important information 39 Dignity in Care 39 Support at home 9 Advocacy 39 Help after leaving hospital 9 Safeguarding adults 40 Home Care Enablement Service 9 Inspecting and regulating care services 40 Equipment for daily living and home adaptations 10 Complaints, comments and compliments 41 Making life easier at home 11 How solicitors can help 42 Care at home 15 This Directory’s free helpline 42 Home care agency checklist 16 End of life care 43 Home care providers 17 West Midlands Care Association 44 Other housing options 26 Local useful contacts 44 Supported living 26 Care home and care home with nursing listings 47 Sheltered and Extra Care Housing 26 Edgbaston 47 Shared Lives 26 Erdington 49 Care homes and care homes with nursing 28 Hall Green 51 Care homes checklist 29 Hodge Hill 53 Ladywood 54 Determining your needs 31 Northfield 54 Assessments 31 Perry Barr 56 Eligibility 31 Selly Oak 58 Sutton Coldfield 59 Paying for care 32 Yardley 62 Financial assessments 32 Index 63 Personal budgets 32 Direct payments 33 Birmingham City Council’s distribution of this publication Personal health budgets 33 does not constitute its support or recommendation Self-funding your care 33 of any of the products or services advertised or listed Top-up payments 34 within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Deferred payments 34 Birmingham City Council nor Care Choices can be held Specialist services 35 responsible for any errors or omissions. Learning disability 35 For further copies of this Directory, please call the Adults and Communities Access Point (ACAP) on 0121 303 1234 or email [email protected] This Directory is available electronically at www.carechoices.co.uk. There is also a Alternative formats Browsealoud option for those requiring the information in the spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 3 Welcome We hope that you find this Care Choices Directory for Birmingham useful. It provides information on the care and support choices, and sources of information and advice, that are available across the city. We know that people want to live as independently as possible within their own homes and remain connected to their local communities for as long as possible. We also know that it is better for people’s choice for anyone needing social care and support, wellbeing to have choice and control over decisions and this Directory supports that approach. which affect their future. Further information is available at: For that to happen, people need the right www.birmingham.gov.uk or from the Adults information at the right time, presented in the right and Communities Access Point (ACAP). way to enable them to make informed decisions. Email: [email protected] This Directory contains lots of information about, not or ring: 0121 303 1234. just your care options, but also how to take care of yourself, and prevent or delay the need for social care services. Councillor Paulette Hamilton Cabinet Member for Health & Social Care It's also important to get good information and advice about care costs, how your ability to pay is assessed and the options that are available to pay for care, in advance of making any decisions. Our focus remains on maximising independence and Regions covered by this Directory SUTTON COLDFIELD Edgbaston 47 Erdington 49 PERRY BARR Hall Green 51 ERDINGTON Hodge Hill 53 Ladywood 54 HODGE HILL LADYWOOD Northfield 54 Perry Barr 56 YARDLEY EDGBASTON Selly Oak 58 HALL GREEN Sutton Coldfield 59 Yardley 62 SELLY OAK NORTHFIELD 4 This Directory’s helpline 0800 389 2077 – assistance with finding care and support Keeping healthy Healthy eating Eating a varied and balanced diet is important for • eating more fish; everyone, it will help you stay healthy and active. • cutting down on saturated fats; If you want to eat a healthy diet, these practical tips • cutting down on sugar and sugary foods; can help you make healthier choices, whether you're • eating less salt – no more than six grams a planning a meal or picking up a snack. It's important day – don't forget to check processed foods for the to eat the right amount of food for your level of salt content; activity, and to eat a range of foods to make sure you're getting a balanced diet. A healthy, balanced • drinking plenty of water; and diet contains a variety of types of food, including • not to skip breakfast. lots of fruit and vegetables; starchy foods, such as wholemeal bread and wholegrain cereals; some All the foods we eat can be divided into five major protein-rich foods such as meat, fish, eggs and lentils; groups which can be seen in the eatwell plate. The and some milk and dairy-based foods. eatwell plate highlights the different types of food For a healthier diet, try: that make up our diet and shows the proportions we should eat them in to have a healthy, balanced • basing your meals on foods high in starch; diet. Visit: www.nhs.uk and search ‘eat well’ for more • eating lots of fruit and vegetables; information. Your weight, your health Are you one of the two thirds of adults in the UK that pain, depression and low self-esteem. Losing just a are overweight? If so, this can seriously affect your small amount of weight can help you feel good and health but you can take control now. improve your health. Visit: www.nhs.uk/livewell/ loseweight for tips and advice on how to lose weight. You might be worried about your own weight or you might be worried about someone in your family. Change4Life Being overweight can lead to some of the most Change4Life is a national campaign that aims to serious health conditions. At worst, it can lead to help adults and their families to eat well, move more life-threatening conditions such as heart disease, and live longer. Join Change4Life and receive a type 2 diabetes and some cancers – but it can cause personalised pack full of tips, tools and activities to discomfort, pain and unhappiness in many other help you start to lead a healthier life. Visit: ways too, for example breathing difficulties, joint www.nhs.uk/Change4Life NEED HELP IN YOUR SEARCH FOR CARE? With so many providers to choose from, where do you start? • find care providers quickly and easily • search by location and care need www.carechoices.co.uk • information on care quality • links to inspection reports • additional care provider information, photos and direct website links • brochure requests Developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly. Visit www.carechoices.co.uk for further assistance with your search for care 5 Healthy lifestyle advice and information NHS Health Checks You are eligible for a free NHS Health Check if you are aged between 40 and 74 and have not already been diagnosed with a long-term health condition. The check takes only 20 to 30 minutes and involves a few questions and measurements. After the check, you will receive free, personalised advice to help you stay healthy. For more information and advice on having a health check, talk to your local GP surgery or visit: www.birminghampublichealth.co.uk However, flu can be more severe for certain people, such as: Even if you’re feeling well, it’s worth having your • anyone aged 65 and over; NHS Health Check.