Pi Gamma Mu International Newsletter: March 2012
Total Page:16
File Type:pdf, Size:1020Kb
NEWSLETTER International Honor Society in Social Sciences The mission of Pi Gamma Mu is to encourage and promote excellence in the social sciences and to uphold the ideals of scholarship and service. Number 177 March 2012 WELCOME TO NEW MEMBERS! If you have joined Pi Gamma Mu recently, we are very happy to welcome you to our organization. Your name has been added to our listserv, and you will remain on this list as long as you wish to receive our newsletters. There is information at the bottom of the page about how to make changes to your subscription when necessary. If you are receiving this newsletter through your college E-mail address and have graduated, be sure to give us a new E-mail address before your college address is deleted from the college's system. NEWSLETTER E-MAIL LISTSERV SUBSCRIPTIONS Members who receive the Pi Gamma Mu Newsletter by e-mail are subscribed to the PIGAMMAMU-L listserv based at the University of Georgia. Visit http://www.listserv.uga.edu/cgi-bin/wa?SUBED1=pigammamu-l&A=1 to subscribe or unsubscribe to the Pi Gamma Mu listserv, and follow the instructions to leave or join the list. A confirmation will be sent to the e-mail address you enter, and you must respond to the confirmation within 48 hours. CHANGE OF ADDRESS Anytime you move, such as after graduation, please notify the Pi Gamma Mu office immediately. This will prevent your mailings from being interrupted or discontinued. The International Social Science Review is returned to us by the post office, which is an additional expense for headquarters to absorb. Just mail a change-of-address card, post card, or letter; send an E‐mail message ([email protected]); or go to our Web site (www.pigammamu.org/contact.html) to inform us of your address information. We need your name, as well as your old and new address. Thank you very much for taking a few minutes to keep your information current. Mailing address: Pi Gamma Mu, 1001 Millington, Suite B, Winfield, KS 67156. In This Issue: ANNUAL RECORDS ARE IMPORTANT VIEW FROM THE PODIUM MEET YOUR REPRESENTATIVE CHAPTER ACTIVITIES SUMMER PROGRAM OPPORTUNITY ROLLS ANNOUNCED CONGRATULATIONS ARE IN ORDER STUDENT SHADOW PRESIDENT UPDATE CALL FOR PAPERS INTERNATIONAL AFFILIATE MEMBERS OPPORTUNITY FOR GIVING IDEALS OF PI GAMMA MU CHAPTER ANNUAL REPORTS ARE IMPORTANT Chapter annual-report forms will be mailed to chapter sponsors very soon. It is very important that all sponsors fill out and return an annual- report form to headquarters by September 1. We will put the form on our Web site soon for those of you who would like to send it back that way. We appreciate each sponsor taking the few minutes to complete and return this report. The annual-report form helps your chapter to remain in compliance with Internal Revenue Service regulations pertaining to your chapter’s obligation to submit some form of IRS Form 990 every year. The international office will gladly file such a return on your chapter’s behalf based on your answers to the two financial questions on the annual-report form. Please help us to keep your chapter in compliance with the IRS regulations, so that our society and your chapter will maintain our tax-exempt status. If you would like to see your chapter's activities mentioned in the Pi Gamma Mu Newsletter, you must send in your annual report and tell us what your chapter has been doing this year. Even better, send us photographs to put in the newsletter to accompany the description of activities that you sponsored. You can send the pictures attached to an E‐mail message to headquarters; – they work great that way. Please send the original digital image, if possible. You need to brag about your students and what they are doing. We don't know what happens on your campus unless you inform us, so please take a few minutes to fill out the annual report. The deadline is September 1 to submit your chapter’s report to our international headquarters. VIEW FROM THE PODIUM Evaluating Pi Gamma Mu’s “Responsiveness” Here at North Georgia College & State University, as I prepare my students in the Master of Public Administration (M.P.A.) Program for careers in public service, I have many occasions to discuss with them a concept that is known as “responsiveness.” In the corporate sector, the analogous concept is “customer-oriented marketing.” Both terms attempt to convey the idea that an organization that wants to be successful needs to determine what its customers or clients desire, rather than to try to prevail on such people to accept products or services that the organization thinks that the customers or clients ought to accept. In the case of the public sector, the concept of responsiveness is justified by the theory of democracy and limited government, which observes that the principal authority about what will make a person happy is that person herself, and so society ought to allow her to make as many decisions about her own life as possible. The theory continues that the only legitimate function of that limited government is to contribute to the well-being and happiness of citizens by doing for the public things that the public wants but cannot accomplish on its own. Scholars in the political-science subfield of public administration say that a government agency can be responsive to clients and other citizens through the following approaches: Ensuring that services are accessible to clients. Ensuring that communications are comprehensible. Empowering employees to resolve problems on the spot, rather than bouncing the client from one office to another to another (a bureaucratic pathology popularly known as “passing the buck”). Ensuring that every citizen has access to government services that he wants and to which he is entitled, and that his access is not obstructed by discrimination of any kind. Involving citizens in policy decision-making. Pi Gamma Mu is not a government entity, but has a lot in common with one. Neither exists to make a profit. Both exist to provide services that benefit society. In this column, I propose to apply the idea of responsiveness to Pi Gamma Mu. The society’s trustees and employees have made a concerted effort to make our services more accessible to our members. During the last three years, we have greatly expanded Pi Gamma Mu’s Web site to provide information about our services to members, chapter officers, and students and professors at institutions that do not yet have Pi Gamma Mu chapters. Our volunteers and other members can obtain a lot of information and other kinds of resources from our Web site, usually with just a few clicks. We give a lot of thought to our channels of communication, including the Web site and the Pi Gamma Mu Newsletter. Additions to the Web site and the content of the newsletter undergo review by several individuals before they go “live,” as we try to ensure accuracy and readability. Our professional staff at our Winfield, Kans., headquarters places a high priority on providing the highest level of support when chapter officers and other members call for help. The overwhelmingly predominant form of feedback that we obtain states that our employees are exceptionally accommodating to those who call and ask for assistance of one kind or another. Our organization is motivated to work with people and colleges and universities that are not currently affiliated with Pi Gamma Mu, but would like to start a chapter. We are a very diverse organization, in terms of the kinds of institutions that have chapters and the characteristics of their students. We will neither practice nor condone any form of discrimination. The international Board of Trustees is determined to involve as many people as feasible into our policy decision-making process. The principle of responsiveness says that a casually responsive agency might obtain some insight about what clients really want by conducting surveys or asking clients to fill out customer-response cards. A somewhat more responsive agency could hold “town meetings” or hearings or could interview focus groups. And, says Grover Starling, professor of management and public policy at the University of Houston – Clear Lake, “the fully responsive organization overcomes the ‘us and them’ attitude of most organizations by accepting its public as voting members.” Over the years, Pi Gamma Mu has adopted this approach by widening the circle of participants in our decision-making process. In 1990, our international constitution was amended to expand the membership of the Board of Trustees to add two student members. At our 2011 triennial international convention, then-president Gordon E. Mercer established our new Alumnus Council, to involve alumnus members in the organization’s decision-making and to ensure the input of alumni when the board evaluates new policies. Therefore, I contend that Pi Gamma Mu is practicing responsiveness at an effective level. That’s my belief. But, in the final analysis, it may not matter whether I believe this or not. The more compelling litmus test is this: What do you think? Are we satisfying your interests, and are we providing what you need? If not, please let me know. My E‐mail address is [email protected] , and, like the plaque on President Harry Truman’s desk acknowledged, “The buck stops here.” Barry D. Friedman International President MEET YOUR REPRESENTATIVE Yongsheng Wang Yongsheng Wang, newly elected member of the Pi Gamma Mu international Board of Trustees and chancellor of the Northeast Region, graduated from Texas Tech University with Ph.D. and M.A.