About Sanlam is a leading diversified Pan-African group listed on the Johannesburg and Namibian Stock Exchanges. Sanlam was established in 1918 as a life company. Today, the Group has a business presence in 33 countries in , as well as in the USA, Malaysia, the UK, India and Australia. Sanlam's vision is to be the leader in client-centric wealth creation, management, and protection in South Africa; to be the leading Pan-African financial services group with a meaningful presence in India and Malaysia and to play a niche role in wealth and investment management in specific developed markets. What we do

Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Santam and Sanlam Corporate – the Group provides comprehensive, tailored financial solutions to individual, corporate and institutional clients across all market segments. The Group’s areas of expertise include insurance (life and general), financial planning, retirement, investments and wealth. Our approach to the way we do business is entrenched in a traditional set of values grounded in an unparalleled work ethic, which has worked for us, our clients and business partners for 102 years.

1 Sanlam at a glance- Financials

The extent of our business (2019 results) Total assets under management (SanlamInvestments) = US $61.3 billion Net Operating profit = US $1.0 billion

New business volumes = US $17.8 billion Net fund flows = US $4.1 billion Market capitalisation = US $13.3 billion) (19/03/2019)

Personnel = 105 012 in Sanlam Globally

The Sanlam Group Office is responsible for centralised functions that include strategic direction, financialand risk management, marketing and communications, human resources and informationtechnology, sustainability management, corporate social investment and general services.

2 3 Our businesspresence in emerging markets

Tunisia Algeria Lebanon

Morocco

Niger

Mali India Senegal Saudi Arabia

Guinea Philippines Burkina Faso Côte d'Ivoire Malaysia Nigeria Ghana Uganda Togo Benin Cameroon Rwanda Gabon Burundi Congo-Brazzaville Tanzania Malawi Angola Zambia Mozambique

Madagascar Sanlam & SAHAM Finances presence Namibia Mauritius Zimbabwe SAHAM Finances presence Botswana Sanlam Pan Africa – Indirect presence Swaziland

Lesotho Sanlam Pan Africa – Direct presence South Africa SAHAM Finances also has a business presence in France and Luxembourg

4 Our Value Proposition We offer a broad range of financial expertise and products which include insurance, financial planning, retirement and investments. By leveraging our expertise and experience, we are able to provide a wide range of services and resources to support our partners who in turn provide consumers in their countries with innovative financial solutions. These services and resources include the following:

In our life insurance In our investment partnerships management partnerships

Management, operational and actuarial services Domestic and global Knowledge/best practice sharing Alternative assets like property asset New product development unique for each target management and equity funds market Strategic management Technical and information technology services Investment services Omni-channel distribution management Operational and capabilities Increased capital for growth monitoring support

5 In our strategic alliances Leverage relationships with international and regional brokers Bancassurance Specialist businesses – Advise and support on strategic and operationalmanagement – Sharing of knowledge and best practices Engineering/ – Property New product development Marine/ Aviation/ In our general insurance Transport partnerships Liability/ Guarantees Actuarial and capital management Lifestyle/ Re-insurance Leisure/ Travel Underwriting and new product development

Distribution and operational optimisation and efficiencies Agriculture Sanlam’s specialist business constitutes a group of underwriting managers who are experts in their respective fields. We offer aviation, marine and transport insurance, public liability and professional indemnity cover. We also offer protection against corporate, private property and engineering risk, hospitality and leisure insurance. 6 s

Our business philosophy is underpinned by the following principles:

We form partnerships with companies that have an understanding of the local environment/market conditions and share the same values and culture as we do.

We entrust local boards and management to run the country operations.

We believe in and support local job creation and skills development.

Our team has a passion for what they do and is focused on delivery and implementation.

7 8 Sanlam in Kenya

Our product and service presence

Sanlamhas a 57% stake in Sanlam Kenya, which is listed on the Nairobi Securities Exchange. The Group consists of Sanlam Life Insurance and Sanlam General Insurance. Sanlam also has a stake in Sanlam Investments East Africa, an asset management business based in Kenya and Uganda. www.sanlam.co.ke

9 Board of Directors

Dr. JPN Simba - Chairman Dr. Patrick Tumbo

Rohan Patel Nelius Bezuidenhout

Julius Magabe Freda Britz

Susan Mudhune Cornie Foord

Rose Agutu Dr. Grace Mwai Senior Management

Dr. Patrick Tumbo - Group CEO

Kevin Mworia – Ag. CEO Sanlam Life Insurance/Chief Finance Officer Caroline Laichena – CEO Sanlam General Insurance

Emma Wachira – Group Company Secretary/Chief Legal Officer Simon Ngura – Group Head of IT & Innovation

Life insurance: Investments: Sanlam Life Insurance Sanlam Investments

Sanlam Life Insurance started underwritinglife business in East Africa 1947. In 1963, Sanlam Life Insurance was the first SanlamInvestments East Africa, formally known as insurance company to list on the Nairobi Securities PineBridge, has been operational in Kenya since 1998 and Exchange. in Uganda since 2004. It is a leading fund manager in the Its product offering include individual life, funeral pre-plan region and has a wide range of investment options that and corporate products such as mortgages, credit assurance, include balanced investment portfolios, specialist portfolios, life assurance, last expense, annuities and pensions. Sanlam equities, bonds, money market portfolios, pooled portfolios Life Insurance was the first company to actively market and internationalinvestments. Its clients include insurers, and distribute unit-linked life assurance products in the medicalschemes, parastatals, corporates and high net worth Kenyan market. www.sanlam.co.ke individuals. www.sanlameastafrica.com General insurance: Sanlam General Insurance Sanlam General Insurance was incorporated in 1982. Theirproduct range is variedand target both corporate, medium size enterprises as well as individuals.Commercial products include fire, group personal, liability, marine / transit, construction all risk, commercial motor and goods and money in transit. www.sanlam.co.ke 11 12 Kenya’s contacts

Patrick Tumbo Kevin Mworia Group Chief Executive Officer Ag. Chief Executive Officer Sanlam Kenya PLC Sanlam Life Insurance

Address: Sanlam Tower, Waiyaki Way , Nairobi Address: Sanlam Tower, Waiyaki Way , Nairobi Tel: +25420 2781400 Tel: +254 (20) 278 1000 Email: [email protected] Email: [email protected]

Caroline Laichena Jonathan Stichbury Chief Executive Officer Chief Executive Officer Sanlam General Insurance Sanlam Investments East Africa

A: ddress: Sanlam Tower, Waiyaki Way , Nairobi Address: 5th Floor, Africa Re Centre, Upper Hill, Nairobi Tel: +254 719 035146 Tel: +254 719 067000 Email: [email protected] Email: [email protected]

13 14 In 2018 Sanlam increased its stake from 47% to SAHAM 100% in SAHAM Finances, the insurance arm of the SAHAM group.

Finances SAHAM Finances, was one of the largest insurers in Africa, operating in 26 countries with a consolidated turnover of over USD1 is now billion. Sanlam This acquisition makes Sanlam the largest non bank financial services provider in Africa

With inclusion of SAHAM Finances Sanlam now provides the following Product/Service offering: o Assistance o Reinsurance o Third Party Administrator (Health)

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