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Installation and Configuration Guide Release 21.0.0 1[Oracle®] AutoVue Client/Server Deployment Installation and Configuration Guide Release 21.0.0 November 2015 AutoVue Client/Server Deployment Installation and Configuration Guide, Release 21.0.0 Copyright © 2010, 2015, Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT RIGHTS Programs, software, databases, and related documentation and technical data delivered to U.S. Government customers are "commercial computer software" or "commercial technical data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, duplication, disclosure, modification, and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract, and, to the extent applicable by the terms of the Government contract, the additional rights set forth in FAR 52.227-19, Commercial Computer Software License (December 2007). Oracle America, Inc., 500 Oracle Parkway, Redwood City, CA 94065. This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. This software or hardware and documentation may provide access to or information on content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services. Portions of this software Copyright 1996-2007 Glyph & Cog, LLC. Contents Preface ................................................................................................................................................................ ix Audience...................................................................................................................................................... ix Documentation Accessibility.................................................................................................................... ix Related Documents .................................................................................................................................... ix Conventions ................................................................................................................................................ ix 1 Introduction 2 AutoVue Hardware and System Requirements 2.1 Hardware Requirements............................................................................................................ 2-1 2.2 System Requirements ................................................................................................................. 2-2 2.2.1 Platforms ............................................................................................................................... 2-2 2.2.2 Client Platform ..................................................................................................................... 2-3 2.2.3 Application Server............................................................................................................... 2-3 2.2.4 Integrations........................................................................................................................... 2-4 3 Prerequisites 3.1 Pre-requisites for Installing AutoVue ...................................................................................... 3-1 3.1.1 Windows Prerequisites ....................................................................................................... 3-2 3.1.2 Linux Prerequisites.............................................................................................................. 3-2 3.2 Additional Guidelines for Security .......................................................................................... 3-3 4 Installation Checklist 4.1 Deployment Scenarios................................................................................................................ 4-1 4.2 Additional Recommendations .................................................................................................. 4-1 5 Installing and Upgrading AutoVue 5.1 Upgrading from earlier versions .............................................................................................. 5-1 5.1.1 Upgrading from AutoVue Version 20.1.x/20.2.x............................................................ 5-1 5.1.2 Upgrading from AutoVue Version 20.x or Earlier.......................................................... 5-3 5.2 Secure Installation of AutoVue ................................................................................................. 5-4 5.3 Verifying AutoVue Server Installation .................................................................................... 5-6 5.3.1 Verifying AutoVue Server Startup.................................................................................... 5-6 5.3.2 Troubleshooting AutoVue Server Startup Issues............................................................ 5-7 iii 5.4 Post-Installation Instructions .................................................................................................... 5-8 5.4.1 Configuring SSL................................................................................................................... 5-9 5.4.2 Configuring User Authentication...................................................................................... 5-9 5.4.3 Deploying VueServlet ...................................................................................................... 5-10 5.4.3.1 Creating a WAR for the VueServlet........................................................................ 5-10 5.4.3.2 Deploying the VueServlet ........................................................................................ 5-11 5.4.3.3 Verifying VueServlet Deployment.......................................................................... 5-11 5.4.3.4 Troubleshooting VueServlet Deployment ............................................................. 5-12 5.4.4 Installing AutoVue Client Components........................................................................ 5-12 5.4.4.1 Verifying AutoVue Client ........................................................................................ 5-13 5.4.4.2 Troubleshooting AutoVue Client............................................................................ 5-13 5.4.4.3 Configuring Online Help ......................................................................................... 5-14 5.5 Linux-Specific Post-Installation Instructions ....................................................................... 5-14 5.6 Verifying Communication with AutoVue............................................................................ 5-15 5.6.1 Troubleshooting Communication Issues ...................................................................... 5-16 5.7 Deploying AutoVue in Virtualized Environments............................................................. 5-16 A Installing in an Integrated Environment A.1 Installing AutoVue Client Components in an Integrated Environment............................ A-1 A.2 Installing the VueServlet in an Integrated Environment ..................................................... A-2 A.3 Verifying your Integration........................................................................................................ A-2 B Configuring AutoVue Server Farm B.1 Setting Up AutoVue Server Load Balancing.......................................................................... B-2 B.1.1 Symbol Libraries ................................................................................................................. B-2 B.2 Verifying AutoVue Server Load Balancing............................................................................ B-2 B.2.1 Troubleshooting AutoVue Server Load Balancing........................................................ B-3
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