1[Oracle®] AutoVue Client/Server Deployment Installation and Configuration Guide Release 21.0.0 November 2015 AutoVue Client/Server Deployment Installation and Configuration Guide, Release 21.0.0 Copyright © 2010, 2015, Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. 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Contents Preface ................................................................................................................................................................ ix Audience...................................................................................................................................................... ix Documentation Accessibility.................................................................................................................... ix Related Documents .................................................................................................................................... ix Conventions ................................................................................................................................................ ix 1 Introduction 2 AutoVue Hardware and System Requirements 2.1 Hardware Requirements............................................................................................................ 2-1 2.2 System Requirements ................................................................................................................. 2-2 2.2.1 Platforms ............................................................................................................................... 2-2 2.2.2 Client Platform ..................................................................................................................... 2-3 2.2.3 Application Server............................................................................................................... 2-3 2.2.4 Integrations........................................................................................................................... 2-4 3 Prerequisites 3.1 Pre-requisites for Installing AutoVue ...................................................................................... 3-1 3.1.1 Windows Prerequisites ....................................................................................................... 3-2 3.1.2 Linux Prerequisites.............................................................................................................. 3-2 3.2 Additional Guidelines for Security .......................................................................................... 3-3 4 Installation Checklist 4.1 Deployment Scenarios................................................................................................................ 4-1 4.2 Additional Recommendations .................................................................................................. 4-1 5 Installing and Upgrading AutoVue 5.1 Upgrading from earlier versions .............................................................................................. 5-1 5.1.1 Upgrading from AutoVue Version 20.1.x/20.2.x............................................................ 5-1 5.1.2 Upgrading from AutoVue Version 20.x or Earlier.......................................................... 5-3 5.2 Secure Installation of AutoVue ................................................................................................. 5-4 5.3 Verifying AutoVue Server Installation .................................................................................... 5-6 5.3.1 Verifying AutoVue Server Startup.................................................................................... 5-6 5.3.2 Troubleshooting AutoVue Server Startup Issues............................................................ 5-7 iii 5.4 Post-Installation Instructions .................................................................................................... 5-8 5.4.1 Configuring SSL................................................................................................................... 5-9 5.4.2 Configuring User Authentication...................................................................................... 5-9 5.4.3 Deploying VueServlet ...................................................................................................... 5-10 5.4.3.1 Creating a WAR for the VueServlet........................................................................ 5-10 5.4.3.2 Deploying the VueServlet ........................................................................................ 5-11 5.4.3.3 Verifying VueServlet Deployment.......................................................................... 5-11 5.4.3.4 Troubleshooting VueServlet Deployment ............................................................. 5-12 5.4.4 Installing AutoVue Client Components........................................................................ 5-12 5.4.4.1 Verifying AutoVue Client ........................................................................................ 5-13 5.4.4.2 Troubleshooting AutoVue Client............................................................................ 5-13 5.4.4.3 Configuring Online Help ......................................................................................... 5-14 5.5 Linux-Specific Post-Installation Instructions ....................................................................... 5-14 5.6 Verifying Communication with AutoVue............................................................................ 5-15 5.6.1 Troubleshooting Communication Issues ...................................................................... 5-16 5.7 Deploying AutoVue in Virtualized Environments............................................................. 5-16 A Installing in an Integrated Environment A.1 Installing AutoVue Client Components in an Integrated Environment............................ A-1 A.2 Installing the VueServlet in an Integrated Environment ..................................................... A-2 A.3 Verifying your Integration........................................................................................................ A-2 B Configuring AutoVue Server Farm B.1 Setting Up AutoVue Server Load Balancing.......................................................................... B-2 B.1.1 Symbol Libraries ................................................................................................................. B-2 B.2 Verifying AutoVue Server Load Balancing............................................................................ B-2 B.2.1 Troubleshooting AutoVue Server Load Balancing........................................................ B-3