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AN IMPACT ANALYSIS OF THE NCAA’S HANDLING OF THE PENNSYLVANIA STATE UNIVERSITY’S 2011–2012 CASE ___________________________________ By ANTHONY C. CAMPBELL ___________________________________ A DISSERTATION Submitted to the faculty of the Graduate School of Creighton University in Partial Fulfillment of the Requirements for the degree of Doctor of Education _________________________________ Omaha, NE (November 24, 2014) Copyright 2014, Anthony C. Campbell This document is copyrighted material. Under copyright law, no part of this document may be reproduced without the expressed permission of the author. iii Abstract This dissertation was a post–operational analysis of the impact of the National Collegiate Athletic Association’s (NCAA) investigation of the alleged violations by the Pennsylvania State University (Penn State) following the criminal trial of Gerald Sandusky on June 22, 2012, and the July 10th release of the Freeh Report (Freeh, Sporkin, & Sullivan, 2012), a self–study commissioned by the Penn State Board of Trustees on November 24, 2011, to get to the bottom of the Sandusky scandal. This dissertation examined the dynamics of the investigation, the synergy surrounding media coverage of the scandal, as it unfolded on November 5, 2011, with the arrest of Sandusky to October 10, 2014, and the changing impact of the NCAA’s decision on the organization as measured by qualitative analysis of media coverage and scholarly studies of the case. This impact study included pre– and post–case study of the NCAA and how the Penn State decision reverberated through the college sports world and changed it and the NCAA. Keywords: NCAA, Freeh Report, Binding Consent Decree, leadership, qualitative research iv Table of Contents Page Abstract ............................................................................................................................ iiiii Table of Contents ............................................................................................................... iv List of Tables .................................................................................................................... vii List of Figures .................................................................................................................. viii CHAPTER ONE: INTRODUCTION ..................................................................................1 Background of the Problem .................................................................................................1 Statement of the Problem .....................................................................................................8 Purpose of the Study ..........................................................................................................11 Research Questions ............................................................................................................11 Method Overview ..............................................................................................................12 Definition of Terms............................................................................................................12 Assumptions .......................................................................................................................16 Delimitations and Limitations ............................................................................................18 Significance of the Study ...................................................................................................22 CHAPTER TWO: LITERATURE REVIEW ....................................................................25 Introduction ........................................................................................................................25 Ostrom and Organizational Frameworks as Policy Analysis ............................................28 Theoretical Frameworks ....................................................................................................31 Organizational Leadership Frame ......................................................................................33 Policy and Practice Theory ................................................................................................36 Bolman and Deal (2013) and the Political Frame ..............................................................43 v CHAPTER THREE: METHODOLOGY ..........................................................................48 Introduction ........................................................................................................................48 Research Questions ............................................................................................................49 Method ...............................................................................................................................50 Instrumentation ..................................................................................................................51 The Researcher’s Role .......................................................................................................52 Data Collection Procedures ................................................................................................53 Data Analysis Plan .............................................................................................................55 Quality and Verification ....................................................................................................57 Ethical Considerations .......................................................................................................58 Summary ............................................................................................................................60 CHAPTER FOUR: FINDINGS .........................................................................................61 Introduction ........................................................................................................................61 Review of Methodology ....................................................................................................71 Data Analysis Procedures ..................................................................................................72 Results ................................................................................................................................75 Results of the First Research Question Concerning Consistency and Fairness .................75 Results of the Second Research Question Regarding the Impact of the Penn State Case on the NCAA..............................................................................80 Results of the Third Research Question Regarding Changes in the NCAA Process.........82 Summary ............................................................................................................................84 CHAPTER FIVE: CONCLUSIONS AND RECOMMENDATIONS ..............................86 Introduction ........................................................................................................................86 Summary of the Study .......................................................................................................89 vi Summary of the Findings ...................................................................................................91 Recommendations for Further Research ............................................................................92 Summary ............................................................................................................................94 References ..........................................................................................................................94 APPENDIX A: NOTIFICATION OF NCAA INVESTIGATION (11/17/2011) ...........114 APPENDIX B: UNDISPUTED ERRORS IN FREEH REPORT (2012) ........................117 APPENDIX C: BINDING CONSENT DECREE ...........................................................119 APPENDIX D: SANDUSKY TRIAL OUTCOME (VERDICT BY VICTIM, 1–10) ....127 APPENDIX E: NCAA PRINCIPLES OF INSTITUTIONAL CONTROL ....................129 APPENDIX F: ATLAS.TI AND NCAA DATA ANALYSIS ........................................136 vii List of Tables Page Table 1. Organizational Framing Matrix .......................................................................... 34 Table 2. Effective and Ineffective Leadership Matrix ...................................................... 34 Table 3. 2010–13 Division I NCAA Penalties by Offense and Impose Penalties ............ 39 Table 4. Political Frame Overview ................................................................................... 44 Table 5. Data Source Type and Analysis .......................................................................... 55 . viii List of Figures Page Figure 1. NCAA infractions investigation process. .......................................................... 35 Figure 2. Attitudes from articles about the NCAA–Miami Case (2011–2014) ................ 65 Figure 3. Attitude tracking by key term analysis in secondary source reports ................. 66 Figure 4. Terminology associated with Penn State and NCAA........................................ 68 Figure 5. Noise data about Penn State, other programs and punishment ......................... 69 Figure 6. Report of major violations, NCAA Division I .................................................. 70 Figure 7. Atlas.ti overview...............................................................................................