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Ardrossan Harbour Review Community Engagement Summary

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Ardrossan Harbour Review Community Engagement Summary Ardrossan Harbour Review Community Engagement Summary 50032 -01a | November 2018 Ardrossan Masterplan Contents Page 1.0 INTRODUCTION 1 2.0 COMMUNITY ENGAGEMENT PROCESS 3 3.0 COMMUNITY ENGAGEMENT SUMMARY 5 4.0 CONCLUSION 9 APPENDIX 1: COMMUNITY RESPONSE FORMS 10 APPENDIX 2: FURTHER COMMUNITY RESPONSES 32 RECIEVED BY EMAIL APPENDIX3: CONSULTATION BOARDS 41 Ardrossan Masterplan 1.0 Introduction 1.1 Transport Scotland working with the key partners in CMAL, CalMac, North Ayrshire Council, Peel Ports Group and Arran Ferry Group are advancing the proposals for the Ardrossan Ferry Terminal. 1.2 Consultation and engagement form part of developing the proposals and engaging with local stakeholders to better understand the needs and interests of both ferry users and local interests. 1.3 This report provides a summary of the results of an initial stakeholder and community consultation events held in Brodick and Ardrossan based on early and preliminary design work. 1.4 Summary • Events in Brodick and Ardrossan 23rd and 24th October • Drop-in Event with all client interests represented • Attendees: o Brodick 87 Signed in (total attendance circa 95) o Ardrossan 89 Signed in (total attendance circa 95) 1 Ardrossan Masterplan 1.4 Summary of Key Points Raised & Local User Needs • Clear support for Ardrossan-Brodick route with continuity of services and service levels considered a critical issue with consultees seeking feed-back and regular engagement on the impacts and implications of the works at Ardrossan. The proposals are of critical interest to the island community/businesses who are entirely reliant on the service. Key issues are: o Service levels and resilience of timetables including the maintenance of two ferry operations o Consideration of harbour improvements (eg. breakwaters) to improve reliability in poor weather • Importance of developing a Terminal facility that is ‘fit-for-purpose’ that meets the needs of users and supports onward connections and good accessibility. In this regard important issues include: o Strengthening the link and making better connection with the railway station o Improving local bus services serving the terminal and provision of bus shelter o Designing the building to meet user needs and avoiding an over-extended Passenger Access System (PAS) • Developing a Terminal Building that meets the needs of the travelling public. Ideally the consultees thoughts this should include: o Facility meeting the needs of the travelling public and the additional capacity of the larger ferry o Provision of a café within the building o Ensuring waiting areas are sufficient sized and have sufficient seating capacity o Improvements to accessibility and mobility within the building and in the ship-to-shore transfer arrangements • Developing land-side facilities to support users that address future capacity and meet user needs: o Pick-up and drop-down areas; public transport to the terminal; covered walkway to Station o Support for proposals to provide real-time information on transport connections within the terminal o Provide better weather protection and a safe, lit route to the Town Centre 1 Ardrossan Masterplan Indicative Layout of potential berthing option and general arrangement 1 Ardrossan Masterplan 2.0 Community Engagement Process Purpose of the Consultation Consultation Arrangements 2.1 North Ayrshire Council and Peel Ports Group working with 2.4 The event was organised as a drop-in event within accessible Transport Scotland, CMAL and CalMac have been developing local centres for the local community. Consultation involved a the proposals for Ardrossan following the Minister’s decision on series of boards and graphic material summarising outline the mainland port for the Arran and Kintyre ferry service. proposals. 2.2 The proposals are at an early stage and represent work-in- 2.5 The event was advertised by the following: progress in advance of formal conclusion of work by the design o Posters in Ferry Terminals teams. Detailed Site Investigation and Technical Studies are still o Posters on the Brodick /Kintyre ferries undertaking the varied studies and proposals are subject to o Posters in Community Buildings change. o Circulation of posters to: o Stakeholder Groups 2.3 The Client Steering Group were keen to secure early o Community Council engagement and review emerging thinking with stakeholder o Arran Ferries Group and user interests at an early stage. The consultation was o Advertisements in Arran Banner / Ardrossan & Saltcoats progressed in a clear understanding that the proposals outlined Herald were outline proposals, seeking early comment, and that o Web- Social Media Links proposals would be subject to change. 2.6 Members of local Community Councils were invited to attend the consultation event by email and were encouraged to display the poster and inform locals to attend. 2 Ardrossan Masterplan Event Format 2.7 2 events were held, 1 in Ardrossan with 89 attendees and 1 in Brodick with 87 attendees, totalling 176. 2.9 Comments, concerns and ideas from attendees were gathered on post-it notes and within comment forms that were distributed around the room. 2.10 The following number of comments were received and have been scanned (see Appendix) and summarised within this report. o 63 comments forms completed o 36 post-it notes. 3 Ardrossan Masterplan 3.0 Community Engagement Summary 1. Welcome: Initial Engagement & Communities Update Ardrossan - Harbour 2. Ministerial Decision Masterplan & Board Content 3. Ardrossan: Mainland Port for Arran & Kintyre The proposed masterplan was presented to enable event 4. Addressing User & Community Needs attendees to understand the delivered to date and to 5. Partner Vision understand the context of the masterplan review. 6. Wider Town Regeneration 7. Project Objectives The schedule / list of Boards presented were as follows: 8. Partnership with Key Stakeholders 9. Delivery Team 10. MV Glen Sannox 11. Ardrossan Harbour 12. Concept for Quay 13. Concept for Linkspan 14. Concept for the Terminal Maritime Hub 15. Terminal Building 16. Parking & Marshalling 17. Rail Station & Town Centre Connections 18. Key Issues & Information Requirements 19. Delivery Arrangement 20. Programme for Contract Delivery 21. Minimising Disruption Due to Construction 1 22. Minimising Disruption Due to Construction 2 23. Future Consultation & Engagement 24. Thank You The key issues from the community responses are summarised under a number of broad headings -see below: 4 Ardrossan Masterplan Key Issues: Ferry Service Levels / Lifeline Ferry Services Key Issues: Links to the wider Transport Network 3.1 A regular issue raised was the importance of the service to the 3.4 Many responses highlighted the need for better links to the island of Brodick and the critical need for a reliable and resilient wider transport network. Ideas included providing the railway ‘lifeline’ service. Comments reflected levels of concern and station closer to the terminal to allow for a smoother transition seeking assurance around future reliability and weather of transport mode and others requested better bus services to resilience. the terminal and the inclusion of a bus shelter. 3.2 The implications of a new Ardrossan Terminal upgrading were 3.5 As previously noted, service reliability and connections with rail, of detailed interest. Particularly in terms of service levels and bus, appointments etc were the main area which attendees service disruption during construction. Concerns were raised were seeking information and assurances. Those concerned that no final berthing solution was advised. A number of points highlighted that a delayed journey would then have more were raised regarding the provision of the new MV Glen Sannox repercussions on appointments and travel planning and making and the strategy for larger vessels. Attendees sought onward journey connections. More reliable ferry services and information on the long-term strategy, future service levels and better transport links from the harbour would help reconcile the development of services meeting island needs. some of the lost time from the ferry journey and potentially reduce the anxiety caused from the first leg of the trip. 3.3 Detail on the programme, retention of the Ardrossan service, construction impacts on services and use of the terminal were 3.6 Attendees highlighted issues around day-to-day reliability that points of information raised within a significant number of often required travelling ahead of time to create journey responses. Attendees stressed the critical importance of assurance and this, in their view, was avoidable. service reliability to the community and businesses. and those travelling for doctor appointments, medial visits, etc. 5 Ardrossan Masterplan Key Issues: Terminal Building Key Issues: Accessibility 3.7 A view was expressed that the terminal building should only be 3.11 The walkway (Passenger Access System) was highlighted as an single storey. A number of respondents highlighted the need for issue of some sensitivity with a clear preference for a short link the building simply to be fit-for-purpose and user friendly, between Terminal Building and Vessel. This is important for allowing easy access internally and externally and with good those of limited mobility / disability and those with significant links with the passenger access system. The preference was for luggage. short walk journey distances between Terminal and Ferry e.g. a short PAS. 3.12 Current arrangements at Brodick provide a docking section which only allows for a one by one disembarkation. Need to 3.8 Consultees thought a public café could be included in the improve embarkation times and create better passenger flows. building. This was suggested so locals could watch the boats Slow or long walk-ways have a knock-on effect on turnaround come in and out of the Harbour and say goodbye to their time and impact on timetable reliability. friends who were travelling on the service. A number noted that the provision of only vending machines wasn’t ideal. 3.13 In terms of the wider area masterplan for Ardrossan. Needs a whole town approach. Integrated development and clear vision.
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