Ardrossan Harbour Review Community Engagement Summary

50032 -01a | November 2018

Ardrossan Masterplan

Contents Page

1.0 INTRODUCTION 1

2.0 COMMUNITY ENGAGEMENT PROCESS 3

3.0 COMMUNITY ENGAGEMENT SUMMARY 5

4.0 CONCLUSION 9

APPENDIX 1: COMMUNITY RESPONSE FORMS 10

APPENDIX 2: FURTHER COMMUNITY RESPONSES 32 RECIEVED BY EMAIL

APPENDIX3: CONSULTATION BOARDS 41

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1.0 Introduction

1.1 Transport Scotland working with the key partners in CMAL, CalMac, North Ayrshire Council, Peel Ports Group and Arran Ferry Group are advancing the proposals for the Ardrossan Ferry Terminal.

1.2 Consultation and engagement form part of developing the proposals and engaging with local stakeholders to better understand the needs and interests of both ferry users and local interests.

1.3 This report provides a summary of the results of an initial stakeholder and community consultation events held in Brodick and Ardrossan based on early and preliminary design work.

1.4 Summary

• Events in Brodick and Ardrossan 23rd and 24th October • Drop-in Event with all client interests represented • Attendees: o Brodick 87 Signed in (total attendance circa 95) o Ardrossan 89 Signed in (total attendance circa 95)

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1.4 Summary of Key Points Raised & Local User Needs

• Clear support for Ardrossan-Brodick route with continuity of services and service levels considered a critical issue with consultees seeking feed-back and regular engagement on the impacts and implications of the works at Ardrossan. The proposals are of critical interest to the island community/businesses who are entirely reliant on the service. Key issues are: o Service levels and resilience of timetables including the maintenance of two ferry operations o Consideration of harbour improvements (eg. breakwaters) to improve reliability in poor weather

• Importance of developing a Terminal facility that is ‘fit-for-purpose’ that meets the needs of users and supports onward connections and good accessibility. In this regard important issues include: o Strengthening the link and making better connection with the railway station o Improving local bus services serving the terminal and provision of bus shelter o Designing the building to meet user needs and avoiding an over-extended Passenger Access System (PAS)

• Developing a Terminal Building that meets the needs of the travelling public. Ideally the consultees thoughts this should include: o Facility meeting the needs of the travelling public and the additional capacity of the larger ferry o Provision of a café within the building o Ensuring waiting areas are sufficient sized and have sufficient seating capacity o Improvements to accessibility and mobility within the building and in the ship-to-shore transfer arrangements

• Developing land-side facilities to support users that address future capacity and meet user needs: o Pick-up and drop-down areas; public transport to the terminal; covered walkway to Station o Support for proposals to provide real-time information on transport connections within the terminal o Provide better weather protection and a safe, lit route to the Town Centre

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Indicative Layout of potential berthing option and general arrangement

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2.0 Community Engagement Process

Purpose of the Consultation Consultation Arrangements

2.1 North Ayrshire Council and Peel Ports Group working with 2.4 The event was organised as a drop-in event within accessible Transport Scotland, CMAL and CalMac have been developing local centres for the local community. Consultation involved a the proposals for Ardrossan following the Minister’s decision on series of boards and graphic material summarising outline the mainland port for the Arran and Kintyre ferry service. proposals.

2.2 The proposals are at an early stage and represent work-in- 2.5 The event was advertised by the following: progress in advance of formal conclusion of work by the design o Posters in Ferry Terminals teams. Detailed Site Investigation and Technical Studies are still o Posters on the Brodick /Kintyre ferries undertaking the varied studies and proposals are subject to o Posters in Community Buildings change. o Circulation of posters to:

o Stakeholder Groups 2.3 The Client Steering Group were keen to secure early o Community Council engagement and review emerging thinking with stakeholder o Arran Ferries Group and user interests at an early stage. The consultation was o Advertisements in Arran Banner / Ardrossan & Saltcoats progressed in a clear understanding that the proposals outlined Herald were outline proposals, seeking early comment, and that o Web- Social Media Links proposals would be subject to change. 2.6 Members of local Community Councils were invited to attend the consultation event by email and were encouraged to display the poster and inform locals to attend.

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Event Format

2.7 2 events were held, 1 in Ardrossan with 89 attendees and 1 in Brodick with 87 attendees, totalling 176.

2.9 Comments, concerns and ideas from attendees were gathered on post-it notes and within comment forms that were distributed around the room.

2.10 The following number of comments were received and have been scanned (see Appendix) and summarised within this report. o 63 comments forms completed o 36 post-it notes.

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3.0 Community Engagement Summary 1. Welcome: Initial Engagement & Communities Update Ardrossan - Harbour 2. Ministerial Decision Masterplan & Board Content 3. Ardrossan: Mainland Port for Arran & Kintyre The proposed masterplan was presented to enable event 4. Addressing User & Community Needs attendees to understand the delivered to date and to 5. Partner Vision understand the context of the masterplan review. 6. Wider Town Regeneration 7. Project Objectives The schedule / list of Boards presented were as follows: 8. Partnership with Key Stakeholders 9. Delivery Team

10. MV Glen Sannox 11. Ardrossan Harbour 12. Concept for Quay 13. Concept for Linkspan 14. Concept for the Terminal Maritime Hub 15. Terminal Building 16. Parking & Marshalling 17. Rail Station & Town Centre Connections 18. Key Issues & Information Requirements 19. Delivery Arrangement 20. Programme for Contract Delivery

21. Minimising Disruption Due to Construction 1 22. Minimising Disruption Due to Construction 2 23. Future Consultation & Engagement 24. Thank You

The key issues from the community responses are summarised under a number of broad headings -see below:

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Key Issues: Ferry Service Levels / Lifeline Ferry Services Key Issues: Links to the wider Transport Network

3.1 A regular issue raised was the importance of the service to the 3.4 Many responses highlighted the need for better links to the island of Brodick and the critical need for a reliable and resilient wider transport network. Ideas included providing the railway ‘lifeline’ service. Comments reflected levels of concern and station closer to the terminal to allow for a smoother transition seeking assurance around future reliability and weather of transport mode and others requested better bus services to resilience. the terminal and the inclusion of a bus shelter.

3.2 The implications of a new Ardrossan Terminal upgrading were 3.5 As previously noted, service reliability and connections with rail, of detailed interest. Particularly in terms of service levels and bus, appointments etc were the main area which attendees service disruption during construction. Concerns were raised were seeking information and assurances. Those concerned that no final berthing solution was advised. A number of points highlighted that a delayed journey would then have more were raised regarding the provision of the new MV Glen Sannox repercussions on appointments and travel planning and making and the strategy for larger vessels. Attendees sought onward journey connections. More reliable ferry services and information on the long-term strategy, future service levels and better transport links from the harbour would help reconcile the development of services meeting island needs. some of the lost time from the ferry journey and potentially reduce the anxiety caused from the first leg of the trip. 3.3 Detail on the programme, retention of the Ardrossan service, construction impacts on services and use of the terminal were 3.6 Attendees highlighted issues around day-to-day reliability that points of information raised within a significant number of often required travelling ahead of time to create journey responses. Attendees stressed the critical importance of assurance and this, in their view, was avoidable. service reliability to the community and businesses. and those travelling for doctor appointments, medial visits, etc.

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Key Issues: Terminal Building Key Issues: Accessibility

3.7 A view was expressed that the terminal building should only be 3.11 The walkway (Passenger Access System) was highlighted as an single storey. A number of respondents highlighted the need for issue of some sensitivity with a clear preference for a short link the building simply to be fit-for-purpose and user friendly, between Terminal Building and Vessel. This is important for allowing easy access internally and externally and with good those of limited mobility / disability and those with significant links with the passenger access system. The preference was for luggage. short walk journey distances between Terminal and Ferry e.g. a short PAS. 3.12 Current arrangements at Brodick provide a docking section which only allows for a one by one disembarkation. Need to 3.8 Consultees thought a public café could be included in the improve embarkation times and create better passenger flows. building. This was suggested so locals could watch the boats Slow or long walk-ways have a knock-on effect on turnaround come in and out of the Harbour and say goodbye to their time and impact on timetable reliability. friends who were travelling on the service. A number noted that the provision of only vending machines wasn’t ideal. 3.13 In terms of the wider area masterplan for Ardrossan. Needs a

whole town approach. Integrated development and clear vision. 3.9 Clear advice that terminal needs to be functional will less focus Better transport connections (eg. extend railway to connect on architecture and more on users. In terms of detail. with Terminal Building). Resolve car park/marshalling conflicts. Attendees sought assurance that the waiting room was of Better facilities meeting DDA. Some additional ideas were raised sufficient size to accommodate more passengers. in terms of opportunity to develop a site for caravans and motorhomes included within the wider masterplan. 3.10 It was also noted that lifts and stairs are proposed, and consideration could be given to escalators and ramps instead. Many pointed to Brodick Terminal as an facility that in their view had issues with good accessibility.

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Key Issues: Weather Key Issue: Consultation

3.14 Attendees raised a range of points regarding potential 3.18 The consultation event was a drop-in-event with some noting mechanisms to improve Ardrossan harbour that could add that it would have been more beneficial to conduct a properly further weather protection r and aid resilience to ferry services chaired and minuted public meeting. Others noted appreciation in bad weather conditions. A key point was to ensure the at the early consultation and format. service was as reliable as possible and service levels could be maintained. 3.19 A range of views and feedback were offered on the Boards.

Some suggested too much detail not enough key fact; others 3.15 Many raised points concerning the lack of existing shelter wanted more information on aspects such as the timetable of provided from wind and rain. This related to access to the works and LNG facilities. Consultees on the whole recognised Terminal, Rail Station and pick-up area. this was early engagement further consultation would be appreciated as the scheme developed.

3.16 A weather protected town centre link (covered walkway) was considered important and needs upgrading. Other 3.20 Concerns were voiced that equal status was apparently being improvements could include Harbour Wall and Lighthouse and given to the views from both Arran and Ardrossan. The needs of areas to make Ardrossan more attractive, safe and easy to Arran communities should be considered as priority as the access. residents of Arran are entirely reliant on the service.

3.17 The potential from marina developments and quays trapping 3.21 Information on the programme and making available advanced flotsam creating unpleasant smells was a worry for some notices of any potential disruption or changes to services would consultees. be critical.

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4.0 Conclusion

4.1 In conclusion, a wide range of issues were brought up during the consultation process. The main points of concern:

• The importance of reliability of the ferry service in providing lifeline services and the need for improvement • The investment needs to offer proposals that improve reliability and capacity to withstand adverse weather conditions • The need to see better coordination with the wider transport network (primarily Rail /Bus connections) • The design of the terminal building needs to take account of users and learn lessons from Brodick terminal • The Terminal Building and site layout needs to better address accessibility and mobility, makes the building more user-friendly and avoid a long Passenger Access walkway. • The connection and walkways to the Town Centre need improvement. • Consultees were seeking regular consultation and updates on proposals. 4.2 A significant number of consultees repeated the importance of current service levels and problems of lack of reliability. A number highlighted that the recent developments at Brodick offered opportunity to ‘learn lessons’ and that local views if listened to could deliver significant improvements.

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APPENDIX 1: COMMUNITY COMMENTS COMPLETED RESPONSE FORMS

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APPENDIX 2:

FURTHER COMMUNITY RESPONSES RECIEVED BY EMAIL

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Thank you for taking the time to talk to me at the Brodick Drop-In electric MV Lochinvar and MV Catriona at a price more meeting . It was heartening that so many officials in senior than double that of conventional vessels . positions took the time to attend and engage with local people . • Failure to produce a medium sized , standardised ship I have included my thoughts on the Ardrossan development at the design which would fit most harbours and could be end of this email but would like to start with some general points constructed in numbers with significant cost savings . about the current service and the Brodick harbour development . It Brodick is worth prefacing this by saying that the current service is the • The positioning of the terminal building meant that to worst in living memory . separate passengers from vehicles a two storey building General was required with resultant access difficulties including • Large , unique vessels built at enormous cost , needing long flights of steep stairs . expensive harbour alterations to operate . • The PAS is overly long and complex resulting in • Live-aboard crews resulting in complex vessels and huge breakdowns and elderly people who previously travelled payroll costs . independently now having to use wheelchairs . • • Ignoring the needs and wishes of islanders such as the The narrow docking section of the PAS only permits building of the Loch Seaforth when two smaller ships passengers to embark one by one, whereas previously it would have produced a more flexible and reliable was two by two. This is madness. Cal Mac staff are service at little more , or possibly less cost , when doing their best but struggling to meet the turnaround expensive harbour alterations have been taken into time when busy . consideration . A mistake which is being repeated with • The old pier was open to easterlies but relatively the MV Glen Sannox and Ardrossan. unaffected as the ship lay stern on to the waves . The • Ill judged and ruinously expensive capital projects such ship now lies beam on and rolls in the berth . This has as spending in excess of £24 million on a new harbour already caused problems and will , in a prolonged period and ferry for the 150 residents of Raasay . of easterly wind , result in serious operational difficulties . Had the pier been designed in breakwater • Dabbling in alternative technology at significant extra cost to the public purse , such as building the diesel- form this would have been avoided .

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Ardrossan • Lessons can be learned from Brodick and should include a single storey terminal building , a short and simple PAS and the ability to embark passengers two by two at a minimum . • With regard to the meeting format , a properly chaired and minuted public meeting would have produced a more accurate reflection of attendees views which could be • Without significant alteration to the harbour entrance referred to when decisions are being made . The drop-in Ardrossan will continue to be badly affected by strong style smacks of token consultation which can be safely winds from the South West . As such work is probably ignored later as there can be no proper record of the uneconomic to undertake it is imperative that there is a opinions voiced . recognised and fully operational port of refuge . Allegedly this is Gourock ( linkspan currently weight restricted ) but for some years the default position has been to tie up • It is somewhat alarming that the views of the residents of rather than venture up the Firth . This cannot be allowed to Ardrossan are being given equal status to that of the people continue. There must be a robust contingency plan in place of Arran . Whilst a re-development of the harbour may be to facilitate the staffing of Gourock so that the Arran service desirable for them only a vanishingly small proportion of may dock when conditions dictate. the Ardrossan population are regular travellers to Arran and none are dependent on the ferry for their every day needs . • I would be obliged if you would pass on my comments to any others in your department with an interest in these • Amongst the various display boards little was said about matters . making the harbour more resilient in bad weather. Reliability is key. Everything else is window dressing. A new terminal building or improved railway station are desirable but must take second place to making the harbour accessible to ships in all weather .

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A small story illustrates the difficulties for foot passengers: many We met briefly last evening in Brodick Hall when I expressed people, especially older folk, go off the island to shop in ASDA or concerns to you about the redevelopment at Ardrossan, and even Saltcoats as it is now reckoned that for a week's shopping for indeed most particularly the lifeline service to and from Brodick. one, an individual can save at least 30%. The Co-op with its The new port and ferry terminal in Brodick was eventually opened monopoly has become more expensive and quality has dropped. in early summer when a lot of dark suits congratulated themselves These foot passengers enjoyed the ferry ride, could walk to ASDA, on their achievement and we were told by politicians how lucky we shop, have coffee or lunch out and then slowly return to catch the are! What was interesting that afternoon was the almost total ferry to Brodick, then the bus and get home, tired and happy. Now absence of full-time resident women islanders, many of whom had they feel marooned on Arran, unless someone takes them in the already expressed grave concerns about the design of the terminal, car as the extra 2 long walks from bus via a 200+metre walkway to especially for older residents, mothers with children, prams and boat and on return from boat to bus, and the problem of only one luggage etc. It was good to see more women there last night, off the boat at a time, meaning heightened anxiety of missing the voicing some strong opinions. bus. Often, if an individual had a hospital appointment at Hopefully the architects of the latest scheme will take note of Crosshouse they managed the walk to the bus in Ardrossan, went women?s voices as well as the usual dark suits who dominate such to the appointment and then they tagged on grocery shopping in discussions. Saltcoats en route home. Now they feel that is too much with the end walk in Brodick as well. But the whole issues of our lifeline I attach a letter with my concerns and I do hope you can raise them ferry is an important one. RET has created problems for full-time in your discussions. islanders. We need a reliable, trouble free all year round service, able to cope with wind, squalls, etc. So any change at Ardrossan must make the port more useable in rough weather. But also important is being able to book a car on the ferry. My correspondence with Robbie Drummond re. waitlisting I will attach as well. That says it all about trying to book a car on the ferry?it is not just an Arran problem, look at Mull complaints, Outer Hebrides too. Not good enough. Incidentally

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I was pleased to meet you and see Transport Scotland at the access departure “holding” space or to ground floor on arrival. We “consultation” in Brodick Hall last evening. Too frequently the did get one small islanders see only CMAL, or CalMac or NAC, or a combination of all concession, 2 lifts rather than one! Nothing else changed except for three, so those who really need to understand the frustration on faux sandstone cladding to help the terminal fit in with Arran Arran, that is Transport Scotland, are absent. The island community architecture, clearly unsuccessful. As a foot passenger, I can no is presented with a fait accompli, even if we are told it is just at longer turn up and board the ferry in 10 minutes: it takes longer, consultation stage. Since Transport Scotland is clearly a major and we are told we have to be on the ferry 10 minutes before contributor of finance to the project, it is important that the departure, so getting upstairs, a holding pen, five minute walk, department understands the process over the last few years that means the casual and easy approach has gone. We are not an has resulted in severe disillusion on Arran and other island airport, but as someone said last night, this is worse than that.The communities about the ferry services, resilience, lifeline and here reality of the new system is that it takes much longer to offload particularly the infrastructure being imposed on residents of Arran. passengers, since the exit ramp lets only one passenger off at the time, so for less agile individuals there is a much longer wait Historically, the boarding of the ferry in Brodick was a quick and standing in the mass on the boat to get off, then a long walk, rising simple affair. We watched the ferry coming in, outside, in the rain anxiety that the bus may leave before they reach the exit door etc. or sun, met islander friends by chance and chatted whilst waiting. Many now believe they can only go to the mainland if they take a We waved to friends and family arriving or when departing, able to car; so much for reducing the carbon footprint. assist with their bags until the last moment at the ramp. Lack of maintenance of the pier etc was the reason given for the monstrous expenditure of tax payers’ money for the new pier and terminal. It started as £18m, rose to £22M and finally cost £30M. The question should be asked - who is being held accountable for such an overspend? At public consultations on Arran before building started, it was clearly the wish of the islanders not to have a monstrous two (in reality 3) storey terminal building, with difficult access, restricting the waiting area to travelling passengers only, long 200m walk to the ferry loading point, 30 steep stairs to

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So, here we go again. Already it was clear from last night’s story the resilient, life-line ferry must be a priority. The age of the CMAL boards, a great deal of money is about to be spent so once again I fleet is very worrying, as we have experienced breakdowns with have no doubt it is “too late” for much change to suit passengers, increasing frequency and resilience and reliability is getting worse. especially those on foot. Before this all started did no one think to Why is investment so late in providing additional ferries across the ask Arran what their vision might be regarding what is required and network is the question being asked? how had the new pier and terminal worked for the island? Working Hardly the moment to “invent” the next development in ferry around the information Boards, it is not until board 7 or 8 that design, but really a time to use tried and tested design. lifeline ferry service is even mentioned. It appeared to many of us that this development is all about regeneration of Ardrossan, rather than the need to provide a resilient, all weather departure In conclusion: point for a lifeline ferry. Arran is just another means of gaining 1. Learn, by asking Arran residents, about the mistakes of the finance for regeneration. Like many others, I realise the three terminal in Brodick, and do not towns are in a pretty desperate state and clearly need government help, but the key to Arran’s sense of inclusion, is a lifeline ferry that repeat at vast expense in Ardrossan. We are sadly stuck with a meets the needs of its full-time residents. This is what the ferry is badly overdesigned, all about ! inconvenient terminal which clearly requires far more staff to operate. So, as I pointed out to you last evening, there is no need for How on earth CMAL has picked up an award for the extensive another huge “copycat” terminal building, like Brodick’s or Oban’s upgrade of Brodick Ferry with all the difficulties for those less agile, carrying luggage, Terminal as UK Port Infrastructure Project of the Year 2018 is a pushchairs etc. There is no need for retail space, just some toilets source of contempt and a and a space to wait, possibly a coffee cabin. If it is considered too laughing stock on Arran. steep a ramp for foot passengers devise and utilise technology such as a moving walkway. Look at NAC stats on the age profile of Arran The friendly arrival and departure systems have been superseded full-time residents, and make a list as to why by the opposite: clumsy, 2 bleak, individuals separated from family long before departure, no ability to see who is arrivinguntil they exit the terminal building.

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2. What is needed is a single story terminal at Ardrossan, if indeed Arran, goods and services. Before any development at Ardrossan, it needs to be rebuilt at all.Consider innovative technological Transport Scotland needs to engage in an in-depth study with the solutions for ramp access for foot passengers if necessary.It does Community Council, Elderly Forum and other groups on Arran, seem as if the original upgrading intention at Ardrossan to improve concerned about ferry access to the harbour and docking in inclement weather has the future viability of full-time residency on Arran, and not just been lost. consulting with Arran Economic Forum, and Ferry Committee (both 3. Study the NAC figures on Arran residents, what their needs are in of which are mostly transport and commercial companies).From a lifeline ferry service. If that study a comprehensive strategy could then emerge, properly that concept is disappearing under economics, economics, costed to meet the resilience, reliability and lifeline ferry needs of economics, tell the islanders their Arran with any benefit to Ardrossan as a town being entirely secondary. needs are secondary. Since the introduction of RET, Arran has seen carryings increase by 5. That CalMac has won the “Best Ferry Operator of the Year at 2018 National Transport Awards” is another joke on Arran at this almost 16%, with 205,000 cars shipped during 2017.The time. It adds insult to injury after a summer of disruption, ferry unintended consequences are unserviceability and increasing technical problems as a reason for severe for the island infrastructure and the lifeline services for cancelled sailings! individuals, families and businesses, including the Co-op, our main food supplier. 4. Whatever is decided we need a system that recognises that full- time residents need a waitlist system that works for car journeys; that flexibility has been lost. Tourists book months in advance. In contrast, residents cannot tell until near the time that they have a hospital appointment, need for shopping, family emergency or

funeral to attend. RET means it is increasingly difficult to get a space for a car. This system must be redesigned. Whilst RET was a political decision, it is producing unintended consequences on

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Feedback from Ardrossan community engagement sessions. b. Draft programme shows construction work taking place at the same time as the delayed Glen Sannox might enter 1. Please forward to the relevant authority: THE most important thing is to improve the ability of the service. Are Calmac Ferries and their masters confident they ferry to use the harbour in all or at least most weather can maintain a reliable service? conditions. Will the proposed works achieve that? c. Are Calmac Ferries and their masters confident they can The new terminal building seems to be a waste of money, maintain a reliable service in Easterly gales? which could be better spent elsewhere. Is it necessary? d. Will there be full foot passenger access to the Irish Berth The design appears to mirror the new terminal at Brodick, or will it continue to be via ramp and stairs? which does NOT work for foot passengers, especially those with luggage (the majority), and the elderly, of which there

are large numbers on Arran. PLEASE if we must have a new 2 storey terminal, can we have an escalator or a ramp, and NO stairs or lifts. The stairs at Brodick are steep and are positively DANGEROUS

for people carrying luggage, and the lifts are too small. Finally, why is a 2 storey terminal building necessary? A single storey terminal would not require lifts or stairs, would probably cost less, and certainly be a lot more user

friendly.

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2. a. Have the masters of the Caledonian Isles and those likely to transfer to Glen Sannox been consulted and are they confident of delivering a reliable service into Ardrossan in

winds up to Gale 8?

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APPENDIX 3:

CONSULTATION BOARDS

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WELCOME Ministerial Decision Initial Engagement & Communities Update TheScottishMinistersadvisedthemainlandportfortheArranKintyreferryservicewasto Ardrossan – Harbour be Ardrossan in April 2017. The Ardrossan Harbour Taskforce in developing proposals for the Harbour has identified its preferred design option for the harbour upgrade, which will Update on: improve the facilities, operations and service resilience. Ardrossan Ferry Terminal Ardrossan is Caledonian MacBrayne’s busiest ferry port. The facilities DELIVERING FOR COMMUNITIES at Brodick have been MEETING NEEDS FOR RELIABLE CONNECTIONS substantially upgraded Commitment to local communities and are now . Building stronger future for Arran & Ardrossan . Ardrossan Upgrade to the Terminal / Berths operational. Upgrading . Commitment to a NEW Maritime Hub / Lifeline Services of the berths, passenger . Developing a better and more resilient & reliable service access system and 844,000 terminal building are Passengers proposed for Ardrossan. 216,000 vehicles £ CalMac’s Upgrading is required to busiest ferry port service the new capacity provided by the MV Glen Sannox, provide additional resilience and reliability, and to meet longer term growth in passenger numbers.

Ardrossan: Mainland Port for Arran & Kintyre Addressing User & Community Needs Ardrossan is the mainland home port for the Ardrossan to Brodick The Scottish Government is committed to ensuring that the Arran ferry service is fit for the and Ardrossan to Campbeltown ferry services. Recent years have seen significant growth in passenger and vehicular use of the future. Peel Ports and North Ayrshire Council have committed to a substantial upgrade to the ferries and new investment is required to deliver the needs of facilities at Ardrossan. communities and create facilities that meet the increasing level of demand and can offer a more resilient and reliable service. The plans included upgrading the berths with a new linkspan for the MV Glen Sannox and North Ayrshire Council in addition to working in partnership with Transport Scotland, CMAL, CalMac and Peel Ports are advancing development of the terminal as a Maritime Hub along with upgraded town centre an area wide regeneration plan for Ardrossan that looks to build connections and public transport, cycling, active travel and parking improvements. new capacity and opportunities for the town.

Economic Baseline: The Ministerial Task Force was set up to coordinate the ferry and terminal works and has been working to ensure the • 2000 jobs in Ardrossan, of which 1250 jobs are within the town port is fit for the 21st century. This involves Transport Scotland, CMAL, ferry operator Caledonian MacBrayne centre area (CalMac), Peel Ports and North Ayrshire Council all working together to coordinate delivery through a Project • Estimate 240 jobs are reliant on the ferry service (indirect 844,000 service support / retail / food + drink / transport / visitor Steering Group. spend) Passengers • Ferry generates £9.2m GVA p.a. and £4.3m wages p.a. The Project Steering Group has taken a long-term view and is looking to address how additional improvements in the • Continuous impacts: 25year discounted benefit flow of £157m 216,000 port and better coordination with public transport and wider regeneration initiatives across Ardrossan can support total GVA and £73m total wages vehicles better service delivery and build a stronger future for both Arran and Ardrossan and meet community needs. Economic benefits: CalMac’s • Retaining ferry and additional £100m investment generates busiest The plans will help bring greater resilience and reliability to the service. The Ardrossan Harbour Taskforce has £75m GVA ferry port identified its preferred design option for the harbour upgrade, which will improve the facility’s operations and • Investment will create 1000 construction person year resilience. equivalent jobs • New activity generating £6.3m / year GVA or £75 million over 25 years 28/11/2018

Partner Vision Wider Town Regeneration North Ayrshire Council is seeking to advance a number of regeneration initiatives in Ardrossan. The Council considers that the improvement works at Ardrossan Harbour will act as a catalyst for the wider regeneration of the Ardrossan area. These include developments on the North and South Shore Area; a Our Vision for Ardrossan & Arran potential Marina Expansion and the development of the Coastal Path and shared use path / cycleway connections. It is planned that these will be supported by the Ayrshire Growth Deal and partner involves: Housing Enhanced investment. Town Centre Public Realm st Creating a 21 century transport hubs Residential and Developing Ideas for Ardrossan Regeneration Commercial / Mixed Use for Ardrossan and Brodick, that offer Employment & Boat Re-development real additional value to users, Storage Facility communities and businesses through improved services, connectivity and New Coastal Path Marina Extension Hunterston Low Carbon Energy & Circular Economy quality of the local environment that Marine Tourism Tourism & Creative Arts Ardrossan Environmental Sustainability New Multi-Modal supports the needs of local Great Harbour Tourism & Creative Arts i3 Advanced Technology Transport Interchange communities with a good, efficient, & Digital Automation Advanced Technology & Digital Automation Wider Town Regeneration reliable and comfortable user Low Carbon Energy, Environmental Sustainability & Circular Economy Tourism & Creative Arts Ardrossan has been submitted as part of the experience for all ferry users. Ayrshire Growth Deal and is seeking New & Upgraded Terminal Facility Regeneration in Ardrossan builds connections with additional funding to support the ‘whole the wider Ayrshire Growth Deal and the opportunities for growth along the Coast and Islands town’ regeneration and new opportunities for local communities. Indicative General Arrangement

Project Objectives Partnership with Key Stakeholders The Ministerial Task Force is working with a wide group of partner organisations to deliver the project objectives. The Terminal is a multi-use transport interchange with sea / rail / 1. Develop safe, resilient and affordable economic links between Ayrshire and Arran and Argyll and Bute with a quality of service for all users. road and path connections. Inevitably this involves a wide range of services and service coordination working with a range of stakeholder organisations to coordinate user 2. Improve accessibility and the quality and reliability of services of ferry services by requirements. enhancing the infrastructure and making the port more resilient to weather. 3. Deliver ‘best value’ for all stakeholders by investment in long-term needs and . Transport Scotland recognising the need to secure best value for the level of investment and operational . Caledonian Maritime Assets Ltd (C-MAL) costs. . Caledonian MacBrayne . Peel Ports Group 4. Address socio-economic needs of local communities by supporting new levels of . NAC – All Departments economic activity and improving service reliability for mainland and island . North Ayrshire Ventures Trust (NAVT) communities. . Sustrans . Strathclyde Partnership for Transport (SPT) We are seeking to deliver these goals with investment in: . Scotrail / Abellio . Scottish Enterprise . A new berth and new linkspan for the MV Glen Sannox. . North Ayrshire Forum on Disability . Upgrading of the berths ensuring 2 number berths are available. . Arran Ferries Group . A new or comprehensively re-developed Terminal Building. . Private Sector . New marshalling areas and upgraded car parking with enhanced capacity. . Local Communities . Improved terminal to rail platform and town centre connections. . North Ayrshire Access Panel . North Ayrshire Outdoor Access . Others 28/11/2018

Delivery Team MV Glen Sannox MV Glen Sannox is a dual-fuel car and passenger ferry for CMAL currently under Ministerial Taskforce Ardrossan will be delivered through the Transport Scotland construction at Ferguson Marine Engineering in Port Glasgow on the Clyde. MV Glen Transport Scotland Steering Group with Sannox is to be the first of two Scottish ferries capable of operating on either marine Steering NAC Council the works advanced by North Ayrshire Group PPG Board diesel oil or liquefied natural gas (LNG) which offers the benefits of a marked reduction Council and Peel Ports Group working in carbon dioxide, sulphur and nitrous oxide emissions. Client Team Project Board in partnership. Update on the New Ferry

Co-ordinating The MV Glen Sannox was Project Manager The Design Team is at sketch / concept design launched on 21 November 2017 LNG and full design detail is unknown at this time. We Facility and is currently being outfitted at are seeking to start engagement to ensure user Ferguson Marine Engineering Ltd 3 Month Feasibility 3 Month Feasibility and community input and involvement early in Shipyard, Port Glasgow. CMAL the process. Marine Landside Works Infrastructure The MV Glen Sannox delivery date has • PPG Framework • PPG Framework The Ardrossan Harbour Taskforce has identified been delayed and we can only report Marine Engineering Architect / Civils Consultant Consultant its preferred design option for the harbour on the latest information from • Tender Package • Tender Package upgrade, which will improve the facility’s Ferguson Marine who have indicated a operations and resilience. delivery date to CMAL in Summer 2019. Maritime Hub Following delivery, CalMac Ferries Ltd Building require around two months for trials & PAS The Client Team are starting the consultation DBC Trad. and crew familiarisation before each Contract Contract process to ensure the key lessons from Brodick NEC-3 NEC-3 vessel is fully deployed on the Clyde and best practice is adopted into the design and and Hebrides ferry network. planning of the Ardrossan facilities. Marine & Landside Working Group

VESSELS MV Glen Sannox MV Caledonian MV Hebrides Potentially Using Berth Isles Ardrossan Harbour Concept for Quay Length (OA) 102.4m 94.0m 99.40m Length (BP) 95.87m 85.20m 91.20m Beam (excluding belting) 17.00m 15.80m 15.80m Ardrossan Harbour is owned by Peel Ports Group who are also the Harbour Authority. The harbour has The Brodick Berth is the primary berth for the Beam (including belting) 17.50m 16.32m 16.32m Arran and Kintyre service. The new berth and Design Draught 3.70m 3.15m 3.30m Normal operating draught 3.45m a long history of development and has been a port for the Brodick Ferry Service since the early days of linkspan will be designed to accommodate the DWT (at design draught) 1,273t 735t 660t primary design vessels and integrated with the DWT (at operating draught) 900t Clyde ferries by the then Caledonian Steam Packet Company. Gross Tonnage 7,040t 5,221t 5,506t landside works. Displacement 4,773t 3,319t 3,493t Lower belting from keel 6.78m 4.10m 5.10m Upper belting from keel 10.18m 7.40m 8.50m Ferries use the Brodick and Irish berths with both berths requiring new investment to meet future Ardrossan Harbour has always involved a ‘hand- needs. Historically the port has changed significantly with dock infilling and revised berths and quay break turn’ on entering the harbour. Reviewing berth alignments indicates that additional service structures. Detailed engineering investigations are currently being progressed to better understand resilience and operational benefits could be the location of below ground structures and ground conditions. secured by realigning the berth. Berthing would be simpler and quicker particularly in bad weather conditions. Planning for the long-term and taking account of climate change suggests this option would deliver long-term value.

The proposals being developed and as illustrated within the masterplan are based on the Ardrossan Task Force outline proposals This looks to re-align the Brodick Berth providing a minimum berth face to better service the needs of the three primary design vessels.

Inner and Outer Harbours and Inner and Outer Harbours and Inner and Outer Harbours and Winton Winton Pier, Ardrossan 1936 Winton Pier, Ardrossan 1936 Pier, Ardrossan 1936 Canmore Canmore Morrow

Indicative General Layout 28/11/2018

Concept for Linkspan Concept for the Terminal Maritime Hub A linkspan or link-span is a hydraulically controlled ship to shore docking connection that The proposals for Ardrossan Harbour include a new Terminal Building or major extension operates like a draw-bridge and enables cars, commercial vehicles and lorries to move onto and refurbishment of the existing building. The final design proposals will be linked to and a roll-on roll-off vessel or ferry. The linkspan provides access between ship and shore at confirmation of the berthing arrangement with a Maritime Hub providing improved all stages of the tide and allows flexibility of use for a range of vessels. capacity better supported with access to public transport and facilities for disabled users. A re-developed Brodick Berth would The provision of the new building be the primary berth for all Ardrossan needs to meet the needs associated – Brodick and Ardrossan and Kintyre with current and future passenger services. numbers and provide enhancement in ticketing, WiFi / Digital access; A new hydraulic Linkspan is proposed and facilities for all users including for the Brodick berth similar to the public transport connections for new linkspan at Brodick. A refurbished onward journeys. Linkspan is proposed for the Irish berth providing a back-up facility. A key requirement in the planning is service continuity and ensuring all existing facilities and services are The linkspan is to be designed for use maintained during construction. by all three of the primary design The Terminal Building assumed to vessels to load and unload vehicles be circa 600m2 (6500sq ft) using through all states of the tide from CMAL Model of 2 storey building Lowest Astronomical Tide to Highest Indicative General Layout incorporating passenger services / Astronomical Tide. Vessels may dock etc Indicative Image Terminal Building either bow in or stern in.

Terminal Building Parking & The Terminal Buildings primary purpose is to provide Marshalling for ferry users and ensure the ‘lifeline services’ to Arran and Kintyre are fully supported within a Ardrossan is being planned to provide for modern, fit-for-purpose new terminal. further growth in passenger and vehicular numbers. Design requirement: • Ticket office / Staff Offices The masterplan layout retains the primary • Ground Floor and Upper Floor Waiting Room – access and marshalling and parking Departure Lounge / Arrivals substantially as existing with marshalling • Lift Access directly to the front of the linkspan. Parking • Toilets Indicative Building Plans is located as existing. Both marshalling and • Segregated arrivals / departures car parking areas will be upgraded. • Storage / Plant Room / First Aid / Etc • DDA / Barrier free access Parking will be provided and operated by • Compliant with Regulations North Ayrshire Council providing approximately 450 car spaces on the site The design layouts of the building are indicative only. between the sea wall and the Terminal. The layout will require architectural design Parking charges will continue to be set by development and final scoping of all service the Council with the system operated either requirements. The layouts and provision illustrated is as a staffed / barrier controlled car park or a indicative only. ticketed / enforced or remote CCTV system.

Passenger Access System Vehicle Marshalling Provide new connection to CalMac Vessels with PAS Marshalling will be provided for Brodick and System to Brodick Berth and Ramped Passenger Link Campbeltown ferry services providing 150% to Irish Berth with direct / covered access from of the new ferry capacity Terminal Building. Details of the PAS system have yet • 200 car spaces for Brodick Ferry • 25-30 HGV / Commercial spaces to be developed. Indicative Building Plans

Indicative General Arrangement Terminal & Marshalling Areas Design Elements 28/11/2018

Rail Station & Town Centre Connections Key Issues & Information Requirements Rail and bus integration is important for many ferry users. Ardrossan offers for the most part generally The Ardrossan Harbour Project involves the upgrading of the harbour infrastructure to meet the needs good integration with both bus and rail services. Rail integration with summer ferry timetables is of local communities for a modern, fit for purpose home port for the Arran-Brodick ferry service generally good. Bus connections provide links to both local and strategic services (i.e. Glasgow, addressing the needs of the MV Glen Sannox and other ferries. Greenock, Kilmarnock, Irvine, Ayr etc) from the harbour and/or town centre. Discussions are being progressed with Strathclyde Partnership for Transport on bus services servicing the harbour. Please highlight the top 5 issues for local communities that need to be addressed in planning and design: Creating an all-user transport interchange means Top Second improvements and better connections between Key Issues Priority Priority the new Terminal Building and the Railway Station and Town Centre. Improvements to public Reliability of service and ensuring Ardrossan can offer a port / harbour that is less weather dependent transport connections and facilities for active travel will be incorporated where possible within Maintenance of existing service levels and the Summer Schedule of 9 sailings / day the proposals. Quality of facilities and passenger capacity within the Terminal Building The proposals include making the connection to the Station Platform less cluttered and easier to Large Waiting Area with café and / or retail facility navigate and also include: • Upgraded Covered Walkway Quality of PAS and short all-weather walkway from Ship to Terminal • New ‘Real-Time’ Information System on rail / bus connections Capacity of parking and availability of drop-down zones, Disability Parking, Bus and taxi facilities • Ground Floor Waiting Area within the Terminal Building for users making public transport Capacity of Marshalling Areas and dedicated lanes for HGV’s / Motorhomes / Commercial Vehicles connections • Public realm improvements creating a virtual Covered connection to the Rail Platform and covered link to Dock Road platform connection. Strathclyde Partnership for Transport, Scotrail Upgraded gantries and real-time digital information on services / train connections / next sailing / etc and Sustrans are working with the Task Force to improve travel connections. Other – Please advise on Post It Note or in Comment Form

Delivery Arrangement Programme for Contract Delivery Peel Ports Group (PPG) as the Harbour Authority will in partnership with North Ayrshire Council will advance the Scheme Design. Detailed Technical Studies (Site Investigations / High-Level Programme The Steering Group has developed a high-level programme for the Ardrossan Harbour works programme. The Marine Licence and Environmental Impact Assessment (EIA) Screening and Scoping) are in preferred option with amended berthing will require additional works over that originally proposed with the progress. Masterplanning is well advanced with a preferred design confirmed through the potential for more disruption to ferry timetables and a longer build programme. Design and technical studies Steering Group (subject to technical reviews). Reporting will be to the Steering Group being currently undertaken are seeking to identify mechanisms to mitigate impacts and accelerate the contract within the governance arrangements defined within the Ministerial Task Force. award process. Detailed technical studies and contract procurement may require amendments to the programme. The master programme assumes completion by end 2020. The programme is dependent upon conclusion of Design Development design development and may be amended dependent on the finally agreed scope of works. Peel Ports, North Ayrshire Council and partners are investing £15.5million to the Ardrossan Harbour Upgrade. Additional works may also be progressed to create additional Milestone Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 operational value, improve resilience, address climate change and support sustainable 2018 2018 2018 2018 2019 2019 2019 2019 2020 2020 2020 2020 travel. A preferred harbour improvement and area regeneration plan has been identified 21st century New Upgraded Steering Group with work now progressing on the detailed arrangements for contract delivery, phasing, Ferry defining the work programme and signing off the design requirements and specifications. multi-modal Infrastructure Governance / ToR Contract Awards terminal Masterplanning Design services for the detailed Design and Contract stage are currently being procured. New Funding & Devt. Agreement The final layout will be subject to final agreement with the Client Sponsors / Steering Group Maritime Hub and compliance with Detailed Technical Studies and Planning. Current layouts are Approvals by NAC / PPG indicative. Consents Governance Marine Infrast. Design Detailed arrangements for the project management of the delivery process within a formal £15.5 million governance structure are to be agreed with Transport Scotland on behalf of the Scottish committed Amended Landside Design Ministers. The arrangements will include key ‘gateway approval stages’ requiring formal Berths Procurement approvals for the design proposals and contract arrangements. delivering enhanced funding & Contract Documentation Consultation & Engagement berthing offering Consultation and engagement with local and wider stakeholders will be maintained partnership better reliability and Contract Awards through the duration of the contract. Consultations will include meetings and events on resilience Contract Mobilisation both Arran and at Ardrossan. This consultation represents and initial communities update for delivery on the project. Contract Works Operational Facilities Current Master Programme 28/11/2018

Minimising Disruption Due to Construction Minimising Disruption Due to Construction Planning and masterplanning for the new facilities seeks to minimise disruption and ensure continuity Disruption of ferry services can happen for a number of reasons but can clearly be exacerbated of service at all times. Lessons have been learnt from other recent terminal and facility upgrades when major construction activity is planned within the harbour and berthing quays. The (including Brodick) and every opportunity is being taken to plan the works to take advantage of the Construction Management Programme seeks to separate activities and allow sequential full extent of the site and phase works to avoid disruption. programming of works utilising the full extent of the Ardrossan Harbour site. Advance works on the Town Centre links; covered walkway and Rail Station connections may be possible. The key to minimising disruption to ferry users involves three core elements of project planning: The Project Plan provides for: 1) Project Plan . Provision of full Communications & Developing a Project Plan that takes account of ferry needs; Engagement Plan weather; seasonal demands on the service; and provides appropriate risk management measures to allow for unforeseen . Defining with Tender Specification / Employers events and contract / scope of work and activity change. Requirements clear obligations on contractor for key operational maintenance and service 2) Consultation / Engagement Plan continuity Developing a Project Consultation and Engagement Plan that . Key Contract Obligations on service continuity keeps ferry users, businesses, other services informed and up-to- date with Contract Programming and provides advance notice of . Early confirmation of the Berthing key activity stages arrangement including fixing the Linkspan arrangement 3) Contract Awards Arrangements . Advance order of the Linkspan and PAS Ensuring Contract Awards include obligations and contract controls on contract controls / timescales / consultation / site . Upgrading of Irish Berth to allow use by the management and have clear processes for managing change and Caledonian Isles / Other vessels remedy / penalties for non-achievement of contract deliverables. . Phased implementation of the Marshalling Area and Car Park to retain operational use PPG / NAC are developing with the Steering Group Contract . Project Management arrangements and facility planning and Retention of existing Terminal Building or temporary Terminal Building in revised contingency plans to ensure maintenance of services and to location to allow new build programme minimise disruption.

Future Consultation & Engagement Thank You A Consultation & Engagement Plan will confirm the detailed arrangements for keeping users, Thank You wider public and stakeholders informed on the emerging works, programmes and contract works. Comments Forms are available to It is proposed that the plan be finalised post these initial consultations including local record your thoughts and provide preferences for engagement. input to the next stage of design.

The Consultation Plan: Strong Useful but not . Identifies the objectives and scope of Key Engagement Your preferences Preference essential future engagement Dedicated Ardrossan Harbour Web-Site with regular Updates . Identifies the key local needs and stakeholders Web Site with linked Web Info to CMAL / CalMac / PPG / NAC sites . Outlines a process for engagement Social Media – Twitter Feed Updates . Defines the engagement approach and methods Text Newsfeed Email / Txt Updates . Defines how comments will be Notices on Ferry / Ferry Terminals recorded and reported Leaflet A4 Fold (Ferries / Terminals / Community Buildings) . Provides a clear point of contact and an engagement coordinator Bi-Monthly Newsletter Update / AFG / User Groups (6xyear) 3-4 Monthly Regular Community Update Event (3xyear) Your preferences for Engagement: Other (please add below) The table summarises some of the opportunities for engagement in terms of We thank you for taking the opportunity to participate in this initial community digital / social media / leaflets / update on the Ardrossan Harbour Project. noticeboards / advice to representative groups. Please pass on any additional thoughts to the team or complete a questionnaire or leave comments in the box provided. We would appreciate your views on how best engagement would assist yourself and regular ferry users.