Journey to Excellence How JTE Can Help Your District Deliver Excellent Scouting!
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Journey to Excellence How JTE Can Help Your District Deliver Excellent Scouting! This workbook is a suggested planning Roadmap. Use Scouting’s Journey to Excellence-District Performance Recognition Program Scorecard to determine the District’s measures. Then, with reference to available District Operations tools, determine action steps to meet the goal. This is intended to assist a District Committee in developing a District Strategic Plan. Golden Empire Council • P.O. Box 13558 • Sacramento, CA 95853-3558 (916) 929-1417 • (800) 427-1417 • [email protected] By Paul Helman, Council President 2011-12 Revision 2.0 3-05-15 How Journey to Excellence helps the District BSA National Council provides literature, workbooks and tools to help Scout Districts within the Council get organized, train District committee members in their volunteer task and measure the “Support of Scouting” results the District. Much of this material is available on-line through MyScouting or Scoutsource under District Resources. A good list to review is the “District Support Items” spreadsheet attached to this handout. Of particular significance are “District Committee Training” publication #34160, “The District Committee” publication #34739, “District Responsibility cards” publication #34266, “A Guide for Volunteers on Good Volunteer- Professional Relationships” publication #14-144 and “District Nominating Committee Worksheet” publication #513-332. The standard organization of a BSA Scout District is along the same “Four Functions” that the Scout Council uses. These four areas are Finance, Membership, Program and Unit Service. The material referenced above provides the training and suggested organization for these functions as well as position training for the “District Key 3” or the District Leadership team made up of the District Chair, the District Commissioner and the District Executive. However once this training is done and the District is functioning and volunteers are functioning in their roles, how does the District Committee know the Districts and various committees are operating in a way that results in Excellent Scouting? The answer can be found by application of Scouting’s Journey to Excellence- District Performance Recognition Program - publication 513-108 and the companion “JTE District Workbook Instructions”. Scouting’s Journey to Excellence-District Performance Recognition Program is a measurement scorecard, updated each year (see attached) that assesses the health and condition of the District. This scorecard assesses the District in delivery of the Four Functions by measuring 18 critical areas of District Operation. The actual measurements or “scores” are based on statistically determined national standards derived from data culled from all councils in the BSA. These measures will highlight strengths, shown by high measure scores, as well as weaknesses, shown by low or no measure scores, in these 16 critical areas. JTE provides this Total Quality method to look at a District, it helps determine gaps in service and finally it helps develop the priority of where the District should focus to improve its delivery of Scouting. Ultimately the District leadership can develop a list of improvement action steps that, if acted upon, will result in Solid Scouting and obtain the desired measurement goals. During regular District Committees reviews of the 16 District JTE Measures look at each area and determine which measures are sufficient for the moment and which need to be improved. Making a list of “JTE Sufficient” and “JTE Improve” is a suggested way to know what areas to put some particular focus on until the measure increases. However, what method does the District leadership use to establish priority on what JTE area to work on next? There are only so many volunteer and professional hours available to work on improving results. What should a district do first, second and third? What follows is a suggested plan to attack a district’s needs. Scouting’s Journey to Excellence-District Performance Recognition Program JTE Areas in Four Function Scorecard Order JTE Areas in Suggested Review Order Finance A. Leadership and Volunteer Scouters 1. Fundraising performance 15. District committee 2. Fundraising manpower 2. Fundraising manpower Membership 16. Unit leadership 3. Market share B. District Four Functions 4. Membership/youth growth 4. Membership/youth growth 5. New member recruiting 5. New member recruiting-Cub Scouts 6. Youth retention 1. Fundraising performance Program 13. Unit contacts 7. Cub Scout advancement 12. Unit retention 8. Boy Scout advancement 7.Cub Scout advancement 9. Cub Scout camping 8. Boy Scout advancement 10. Boy Scout camping 9. Cub Scout camping 11. Community service 10. Boy Scout camping Unit Service 11. Community service 12. Unit retention. C Scouting Health in the District 13. Unit contacts. 6. Youth retention 14. Unit performance 3. Market share Leadership and Governance 14. Unit performance 15. District committee 16. Unit leadership The above table shows the 18 JTE measurement areas in Scorecard order and then combined in three groups in a suggested review order, (A) Leadership and Volunteer Scouter needs, (B) the District Four Functions and (C) Scouting Health in the District. The A.JTE areas are all volunteer-power and leads to recruiting. This way a District can assess their volunteer needs at one time and build a list of what is needed, brainstorm potential candidates and create a district committee recruiting plan. The B. JTE areas are all tied to the District Four Function Committees. The District can assess whether the results of the committees are sufficient or not and then task a specific committee with improving those results. The C. JTE areas are all essentially endpoint results based on how well the Scouting programs are being delivered and perceived in the District. Use this tool as a roadmap of how to use JTE. First assess District manpower and then build a recruiting plan to fill the needs. Second review the results of the Four Function Committees, assess performance and make plans to improve, if warranted. Finally the District should review those end- of-the-line measures that are an indication of the health of Scouting and are difficult to immediately affect. Make plans as manpower is available. District JTE Planning Worksheet This worksheet is a suggested planning Roadmap. Use Scouting’s Journey to Excellence-District Performance Recognition Program Scorecard to determine the District’s measures. Then, with reference to available District Operations tools, determine action steps to meet the goal. This is intended to assist a District Committee in developing a District Strategic Plan. A. Leadership and Volunteer Scouters Review the various Leadership and Volunteer manpower measures first. Having the correct level of Scouters working in the District will create positive results. What is the District measure in these JTE Items? Are these measures sufficient and what measurement level does the District strive to achieve in these measures? Obtain an up to date District Roster and determine the need to meet the JTE goals. A.1-DistrictCommitee: Increase the effectiveness of the district committee Does the District have a registered district chairman, 3 vice chairmen, a commissioner, and sufficient members to accomplish the district goals. Note, total committee of 33 is Gold. How many leadership positions need to be filled?__________________ How many other committee members are needed to meet goal?________ A.2 -Fundraising Manpower: Does the District have a sufficient number of FOS and fund raising workers? Achieve district goals related to volunteers involved in fundraising as defined by the council. How many fundraising workers are needed to staff the District fundraising activities?_______________ A.3-Unit Leaders Trained: Increase the number of direct contact leaders who are trained. Units with trained leaders will deliver improved Scouting. How many units have trained Top Leaders? Number of Cubmasters (CM), Tiger Cub den leaders (TL), Den leaders (DL), Webelos den leaders (WL), Scoutmasters (SM), Leaders of 11-year old Scouts- LDS (10), Varsity Scout coaches (VC), Crew advisors (NL), and Skippers (SK), completing essential training requirements for their position by 12/31/15, divided by total number in the positions listed above on 12/31/15. Number of Top Leaders Trained_________________________________________ Number of Top Leaders needing to be Trained to achieve goal?________________ Action Steps to achieve Group A Goals Action Item A1: Use District Recruiting Template and develop plans to fill needed positions shown in A.1 and A.2 above. Responsible Scouter(s)? Start Date? Finish Date? Action Item A2: Strongly encourage Unit Top Leaders to attend their registered position training. Develop communication and training delivery plans that include training requirements and training course opportunities. Responsible Scouter(s)? Start Date? Finish Date? B. District Four Functions (Finance, Membership, Program, Commissioner Service) Results Review District performance in the Council/District Four Functions, what is the District measure in these JTE items, was it sufficient and what level of measurement does the District strive to achieve? B.1-Membership/Youth Growth: A Measure showing youth growth vs. last year, indicates effectiveness of Unit retention and recruiting efforts and District Membership recruiting plan. Defined as the difference between 12/31/13 total of Lone Cub Scouts, Cub Scouts, Lone