Wednesday Evening the Art of Networking Meet the 2013 OLA and Division Presidents

Wednesday Evening

100 IICTC ON & Niagara 6:00 pm – 7:15 pm Networking, Mentoring The Art of Networking

Is this your first Super Conference? Are you new to the profession? Are you a new OLA Member?

Join Ken Haycock to find out how to maximize your conference experience!

Ken Haycock, Senior Partner, Ken Haycock and Associates www.kenhaycock.com

Also in this session... Meet the 2013 OLA and Division Presidents

Susanna Hubbard Kristin Hoffmann, Kim Vares, OLBA Stephen Marks, Krimmer, OLA OCULA OLITA

Joanna Aegard, Isabelle Hobbs, Claire Dionne, OPLA OSLA ABO-Franco

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102 O ALL-CONFERENCE ich lower lobby OPENING PLENARY 9:00 pm – 10:30 pm L ALL CONFERENCE EVENT A 101 ICTC ballroom 7:30 pm Super Conference Michael Uslan 2013 Welcome Michael Uslan is best known as the originator and Executive Producer of the Batman movie series, Party starting with Tim Burton’s 1989 film, and continu- ing to the recent The Dark Knight Rises. Less well Start your Conference off the known is that the first Batman film was the culmi- right way! nation of a decade long effort by Uslan to bring a serious, dark version of the character to the big Networking….socializing…. screen. Uslan’s start in the world of comics was as and the #SC13 Tweetup. unlikely as his success in bringing Batman to the theaters. And back again by popular demand...Bret Higgins and his Born into a blue collar family in New Jersey, Uslan jazz band – The Bluenotes! was instilled at an early age to find work to be passionate about. Knowing he loved comics and films, he set about creating a With the generous support of career.

While attending Indiana University, he successfully created and taught the world’s first accredited college course on comic books. The class took an academic approach to the folklore of comic books. A media storm ensued, improbably leading to a job at DC Comics for Uslan.

As an authority on comic book history, he has authored The Comic Book in America, America at War: A History of War Comics and Mysteries in Space: A History of Science Fiction Comics. He has also authored a children’s book Chatterbox: The Bird Who Wore Glasses and the acclaimed graphic novel Bat- man: Detective #27. In 2008, Uslan lent his expertise to the Starz documentary Comic Books Unbound, which explores the popularity of comic book heroes in Hollywood and how they have transitioned from print to screen.

Uslan has received an Emmy for Where on Earth is Carmen Sandiego?, the Inde- pendent Spirit Award, The Hoagy Carmichael Creative Achievement Award and The Distinguished Hoosier Award.

Uslan holds a Doctor of Jurisprudence, a Master of Science and a Bachelor’s Degree from Indiana University. He lives in New Jersey with his wife. They’ve been married for 38 years — a Hollywood record.

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7:00 am Registration opens 7:45 am Forest of Reading® Breakfast (by invitation) 7:45 am OHLA Member Breakfast 8:30 am The OLAStore opens – Room 205B 9:00 am The Career Centre opens – lower lobby of MTCC 9:05 am 300 series sessions Thursday OPLA Spotlight: Louise Penny OLA Spotlight: Forest of Reading® programs 10:00 am EXPO 2013 • 200 exhibits, many NEW this year • the EXPO Theatre, • authors autographing • and much more! Exhibits close 5:30 pm 10:40 am 400 series sessions 200 MTCC 107 201 ICTC Niagara OCULA Spotlight: Alison Head 7:45 am 7:45 am By invitation OHLA Members 10:30 am Poster Sessions – lower lobby of the MTCC FOREST OF READING® OHLA BREAKFAST Extended viewing hours – 10:30 am onward. Pre- AWARDS BREAKFAST Join fellow OHLA members sentations at noon and 1:00 pm. Winning authors and illustra- at breakfast with our host 2:10 pm All-Conference Plenary tors from the 2012 Forest of and sponsor, EBSCO. This Thomas Frey Reading® Program and some year there are many new and Autographing follows 2013 nominees will join mem- exciting products and updates OLAStore-on-the-GO will be selling his books bers of the 2013 Selection and which will be highlighted. Steering Committees in this 3:45 pm 600 series sessions celebratory breakfast. Further There is no charge, but be 5:15 pm Annual General Meetings: information will be available sure to register online in the OCULA, OSLA, OHLA through the Forest of OLA Affiliates category. When Award Receptions: Reading® Committee Chairs. you choose OHLA, a pop-up OCULA, OSLA box will appear — enabling 5:30 pm FIMS (Western University Library and Information With the generous support of you to select OHLA Breakfast. Science) Alumni Reception. See session #703

Doug Lynch, Canadian Sales Director, 5:30 pm Public Library Awards Reception and Presentation Ticket required EBSCO Publishing; Shelley Singh, Biomedical Field Sales Represen- See session #705 tative, Eastern Canada, EBSCO 6:00 pm Faculty of Information (University of Toronto) Publishing Alumni Reception See session #704 With the generous support of 8:00 pm Screening of film La Sacrée. See page 20

With the generous support of

Major Corporate Sponsor OCULA Stream Sponsor OLA Stream Sponsor OPLA Stream Sponsor OSLA Stream Sponsor

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O SPOTLIGHT P 300 ICTC Ballroom 9:05 am L A In conversation with ... Louise Penny

Louise Penny is the New York Times and Globe and Mail bestselling author of seven previous novels featuring Chief Inspector Armand Gamache. Her debut, Still Life, won the John Creasey Dagger and the Arthur Ellis, Barry, Anthony, and Dilys Awards, and was named one of the five Mystery/Crime Novels of the Decade by Deadly Pleasures magazine.

Penny was the first author ever to win the Agatha Award for Best Novel four times — for A Fatal Grace, The Cruelest Month, and The Brutal Telling ( which also received the Anthony Award for Best Novel), and Bury Your Dead (which also won the Dilys, Arthur Ellis, Anthony, Macavity, and Nero Awards). She lives in a small village south of Montreal. Interviewer: Penny Griffin, Library Service Manager, Toronto Public Library Convenor: Lila Saab, OPLA 2012 President

Make sure to visit the olaStore!

FEATURING: NEW THIS YEAR ... • The best in professional literature from Neal- • In-store author signings Schuman Publishers, Libraries Unlimited, and Linworth. OLASTORE ON-THE-GO SESSIONS INCLUDE: • Promotional materials from ALA Graphics, includ- • Louise Penny ing READ posters and more • Michael Uslan • Forest of Reading® nominated titles • Thomas Frey • Forest of Reading® merchandise • Susan Cain • Speaker titles • And much more STORE HOURS Wednesday 5 pm – 8 pm Thursday 8:30 am – 5:30 pm Friday 8:30 am – 5:00 pm Saturday 9 am – 11 am

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301 MTCC 104D 9:05am Authors Forest of Reading® Winners Showcase

The Forest of Reading® program was introduced in 1993 with the beginning of the Silver Birch® Award Program. The Forest has grown and now has eight programs from Kindergarten to adults. Currently there are almost 250,000 readers across Ontario participating and voting for their favourite Canadian books. The OLA is pleased to welcome the 2012 winners at Super Conference. The authors will share their thoughts and reflections to being nominated as well as their experience at their celebrations and the Festival of Trees™.

BLUE SPRUCE™ Giraffe and Bird, Rebecca Bender Dancing Cat Books/Cormorant Books SILVER BIRCH® FICTION Undergrounders David Skuy – Not attending Scholastic Canada SILVER BIRCH® EXPRESS When Apples Grew Noses and White Horses Flew: Tales of Ti-Jean Jan Andrews and Dušan Petričić – Not attending Groundwood Books/House of Anansi Press SILVER BIRCH® NON-FICTION Don’t Touch That Toad & Other Strange Things Adults Tell You, Catherine Rondina & Kevin Sylvester Kids Can Press RED MAPLE™ Half Brother Kenneth Oppel Harper Collins Canada WHITE PINE™ FICTION The Gathering Kelley Armstrong Random House Canada/Doubleday Canada WHITE PINE™ NON-FICTION The Book of Awesome Neil Pasricha – Not attending Penguin Group LE PRIX TAMARAC Secrets de Famille Sylvie Marcoux Éditions du Phoenix LE PRIX TAMARAC EXPRESS Les Dragouilles: Les Rouges de Tokyo, Karine Gottot (Not attending) & Maxim Cyr Éditions Michel Quintin

With the generous support of

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302 MTCC 202B 303 MTCC 104C 305 MTCC 201A 307 ICTC Humber 9:05 am 9:05 am 9:05 am 9:05 am Friends of libraries, Role of the Role of the trustee, Governance Censorship Open access, Accessibility trustee, Governance CULTIVATING CHAMPIONS UNLOCKING THE DIGITAL OPEN ACCESS/IBILITY WORKING RELATIONSHIPS IN THE MUNICIPAL CLOSET: INTERNET FILTERS Ann Ludbrook, Copyright Librarian; PART I ENVIRONMENT AND LGBTTIQ Diane Michaud, Librarian/Coordina- Margaret Andrewes, Library Consul- Anne Marie Madziak, Library INFORMATION tor of Library Services for Persons tant; Sam Coghlan, CEO, Stratford PL; Development Consultant, Southern Alvin Schrader, Professor Emeritus, with Disabilities; Ryerson University Joyce Cunningham, Trustee, Fort Ontario Library Service University of Alberta Library & Archives Frances PL Board; Colin Plows, Presi- Whether building a new library Many prominent Internet filters We would like to share our proj- dent, Friends of the Ottawa Public or defending the budget, it is im- target LGBTTIQ digital content ect of making Ryerson University Library Association perative that public library leaders even though such information is Library’s institutional repository Our two-part workshop begins have the support and endorse- neither pornographic nor uncon- into a true vision of Open Access with a panel discussion on the ment of other influential voices in stitutional. Filtering software is (think ‘open access & full accessi- role of Friends of the Library, the community who understand common in libraries and schools, bility’.) We created an interactive Library Trustees and the Library the library’s role and value. Hav- yet these products are not ad- web form that encourages and Director. Role definition, report- ing conducted key informant equately tested against marketing facilitates the accessibility of all ing relationships, finance and interviews, the presenter will hype. This session examines the new submissions. By accessible governance, and the importance highlight best practices and inno- censorware phenomenon and the documents we mean that they of a well defined working relation- vative tactics for winning support ways in which a politics of fear are readable by screen readers ship, so that roles and respon- and influencing the perception and the brute force of technology and include alt text for images sibilities are well understood of the public library as a crucial come together to trump access and figures. will be addressed. Delegates will community service. to gender and sexual minority Convenor: Susan Ewing, York University learn how a Memorandum of Convenor: Andrew Porteus, Niagara-on- voices on the Internet. Understanding can be used to the-Lake Board Convenor: Stephanie Abba, University of 308 MTCC 201D clarify roles and responsibilities. Toronto Scarobourgh 9:05 am A toolkit will be circulated follow- 304 MTCC 104A Open access ing the conference to participants 9:05 am 306 MTCC 206A CREATIVE COMMONS AND summarizing contents from Part Management 9:05 am BEYOND I and Part II of this session. LEARN TO LEAN IN YOUR Student engagement, Teaching & Timothy Bristow, Digital Humanities Convenor: Margaret Andrewes LIBRARY learning Librarian; John Dupuis, Acting Associ- Chaitali Desai, Lean Deployment Spe- TELL ME A STORY: ate University Librarian, Information cialist; Mary McDiarmid, Manager, NARRATIVE IN UNIVERSITY- Services; Andrea Kosavic, Digital Library Services, Baycrest LEVEL INSTRUCTION Initiatives Librarian; Sharon Wang, Lean is a management philoso- Joanna Szurmak & Mindy Thuna; Sci- Association Librarian; York University phy based on the pillars of quality ence Liaison Librarians, University of Learn more about creative com- improvement, respect for people Toronto Mississauga mons (CC) and the licensing op- and accountability. It provides a Everyone likes a good story. tions available. Open access will focused, standardized approach Narrative is a powerful teach- be discussed in relation to copy- to quality and process improve- ing tool as it employs all of the right, clarifying the importance of ment by creating value to the tricks that the brain already uses creative commons. The Panton customer through identifying & to learn. Join us to explore the Principles will be explained, eliminating waste, variability and theories behind why narrative including the role of creative inflexibility. This session will in- works in instruction and how you commons in best practices for troduce the key concepts of Lean can effectively use it to enhance open data licensing. Other topics and will describe a case study of student learning and engage- include the use of creative com- its use in streamlining a process ment. Together we will examine mons in education and scholarly in a health library. narrative examples that worked publishing, how to find licensed Convenor: Margaret Quirie, The Ottawa (and some that have not) and content, and a tool to check Hospital embark on a collaborative narra- attribution will be presented. tive adventure. Convenor: Claire Parker, University of Convenor: Cecile Farnum, Ryerson Western Ontario University

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309 MTCC 206F 311 MTCC ontario 313 MTCC 203D program. The first 25 delegates to 9:05 am 9:05 am 9:05 am arrive at the session will receive Graphic novels, Collection Learning Commons, Library design Management, Technology a complimentary signed copy of development THRIFTY WAYS TO TRANS- CHEAPER OR FASTER: WHO Shannen and the Dream for a USING GRAPHIC NOVELS FORM INTO A LEARNING BENEFITS WHEN CITIES School! WITH CONFIDENCE COMMONS MANAGE IT SERVICES? Convenor: Sabrina Saunders, Six Nations Scott Robins, Author Jan Reynolds, Elementary Lead Cheryl Stenstrom, Library Instruc- PL Still nervous about selecting and Teacher for Library; Kate Shields, tor, San Jose’s School of Library and evaluating graphic novels? Curi- Secondary Lead Teacher for Library; Information Science; and Consultant; 315 MTCC 201E ous about how graphic novels Near North DSB Ken Roberts, Consultant, and former 9:05 am can be used to enhance the cur- Changing your environment can Chief Librarian of the Hamilton PL Reading, Student engagement riculum and get your kids excited signal a change in philosophy. Most current public library strate- KIDS LIT QUIZ! about reading and learning? This The Near North DSB elementary gic plans contain initiatives that Susie Choi, Director of Library Ser- session will give educators the and secondary school libraries can only be successful through vices, University of Toronto Schools; focus and reassurance needed by have made dramatic changes on the use of new technologies. Nancy Davidson, National Coordina- providing tips and practical ideas limited budgets. Building upon Anecdotal evidence suggests that tor, Kids’ Lit Quiz Canada for making connections across the ideas in Together for Learn- as municipal responsibility of IT Kids Lit Quiz is an international the curriculum. ing, creative ways were found to infrastructure increases, public tournament that supports chil- Elementary open-up layouts and incorporate library strategic priorities that rely dren’s literacy in a fun way! This Convenor: James Dekens, Mississauga flexibility — resulting in colour- on technology become harder is a great program for all school Library System ful, community learning spaces. to meet. This session will focus libraries. This tournament is 2 These transformed spaces are on the findings from the study years young in Canada. I would 310 MTCC 203C now impacting on school dynam- conducted on behalf of CULC like to share my experiences as a 9:05 am ics and instruction. looking at the benefits of opera- Teacher Librarian who has partici- Career development, Interviews Both tional relationships between city pated in this tournament. JOB INTERVIEW Convenor: Sue Hayter, St. Andrew’s Colle information technology depart- Elem PRESENTATIONS — MAKING ments and public libraries. It Convenor: Susan Wright, Durham DSB AN IMPACT 312 MTCC 206D is the first to gather empirical Rita Bozz, Manager, Hamilton PL; 9:05 am evidence addressing the question 316 ICTC Caledon Laurie Morrison, Head, Liaison Customer service, Professional of which organizational models 9:05 am Services, Brock University development best support public libraries’ IT- Collection development, Readers’ You’ve landed an interview for NO STUDENT TURNED related goals. advisory your dream job and need to cre- AWAY: TRANSFORM GRIT LIT: YA FICTION THAT ate an impressive presentation. SERVICE WITH DECISION- 314 ictc Wellington PUSHES THE BOUNDARIES. Learn the basic concepts of pre- MAKING THEORY 9:05 am Maria Martella, Owner, Tinlids Inc; paring for the visual presentation Karen Pillon, Head, Access Services, Aboriginal services, Authors, Jim Martella, Teacher, Toronto DSB through research, focusing on University of Windsor Readers’ advisory What are the best novels for key themes and content, and how Do you have the guts to change PARTY TIME! FIRST NATION teens who want to read books to pinpoint what the interviewers the customer service culture of COMMUNITIES READ that deal with dark issues? What are looking for. your organization? Using Kohl- CELEBRATES 10 YEARS makes these books worth having Convenor: Laurie Morrison, Brock Uni- berg’s decision making model, Patty Lawlor, First Nations Con- in your library? Maria will pres- versity learn how to give your staff sultant, Southern Ontario Library ent the best titles that push the “social, decisional, and infor- Service; Janet Wilson, Author; boundaries: edgy, daring and mational powers” to help them Kathleen Peters, Librarian, Beausoleil thought-provoking! Suitable for achieve success with patrons. First Nation PL; FNCR Jury Members grade 7+. Change your customer service 2013-14 is our 10th year of Convenor: Anna Szumilas. Toronto culture in a way that will make an promoting amazing Aboriginal Catholic DSB impact and empower your staff literature. Learn about celebra- along the way! tion plans, meet Janet Wilson, Convenor: Joy Muller, Seneca College author of Shannen and the Dream for a School, and hear about the adult and young adult books under review for the 2013-2014 First Nation Communities Read 30 OLA SUPER CONFERENCE 2013

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Anne Marie Madziak 303 Chaitali Desai 304 Mary McDiarmid 304 Alvin Schrader 305 Ann Ludbrook 307

Diane Michaud 307 Patty Lawlor 314 Richard McCormack 317 Trevor McMullen 317 Kate Tuff 320

Bilal Khalid 322 Sian Meikle 322 Dillon Moore 322 Graham Stewart 322 Whitney Kemble 323

Kevin Manuel 324 May Yan 324 Mary Kandiuk 325 Ann Smith 325 Andrew Larsen 326

Valerie Sherrard 326 Marsha Skrypuch 326 Jan Dawson 327 Sandy Iverson 329 Fabien Lengellé 330

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317 MTCC 206E 319 ICTC Oakville 321 MTCC 203ab 323 MTCC 201B 9:05 am 9:05 am 9:05 am 9:05 am Information literacy Differentiated instruction, Inquiry Community engagement, Archives Information literacy, Embedded THE DAWN OF A SKILLS 21ST CENTURY INQUIRY DISCOVER YOUR HISTORY, librarianship CONTINUUM CAMP BUILD YOUR COMMUNITY CURRICULUM MAPPING: Richard McCormack & Trevor McMul- Katina Papulkas & Karen Beutler, Dan Lerch, User Experience Librarian; PUTTING INFORMATION len, Teacher-Librarians; Durham DSB Instructional Leaders, Toronto DSB Kathryn Schoutsen, Our Stories LITERACY ON THE MAP Learn how we developed a school Learn about Toronto DSB’s pilot Project Coordinator; Innisfil PL Whitney Kemble, Humanities Liaison wide inquiry skills continuum 21st Century Learning Day Camp. Each passing day, the stories of Librarian, University of Toronto from the creation of a school See how student campers utilized your community could be left to Scarborough committee, the inclusion of the inquiry process to develop the dustbin of history. With crisis Curriculum mapping is making important skills, the making of a creative artifacts to support the comes opportunity: who better to its way into higher education, plan, and the creation of the col- Canadian Olympic team in Lon- lead a local history project than creating an opportunity for laborative units. Sec don. Highlights include differen- your local library? The Our Sto- librarian-faculty collaboration on Convenor: Susan Murray, Ottawa-Carleton tiated teaching and learning of ries: Community Memory Project integrating information literacy DSB the research process, tablet and builds upon the widely adopted principles and skills into course interactive technologies, iBooks open source Islandora project. and program curricula. Key 318 ICTC Haliburton Author, and Pecha Kucha reflec- Engage and excite community concepts, goals, and benefits of 9:05 am tions to consolidate learning. groups in capturing their stories! curriculum mapping will be intro- Visible Minority Librarians Elem Convenor: Jeff Beeler, Lambton County duced, implementation strategies VISIBLE MINORITY LIBRAR- Convenor: Barbara Ayre, Waterloo Region Library will be discussed – including sug- IANS OF CANADA PANEL DSB gestions for successful collabora- Maha Kumaran, SHIRP Librarian, 322 MTCC 206C tions with faculty. Saskatchewan Health Information 320 ICTC Halton 9:05 am Convenor: Patricia Bellamy, Robarts Resources Partnership; Founder and 9:05 am Web design, Mobile technology Library Moderator of ViMLoC Literacy, Creative writing RESPONSIVE DESIGN FOR ViMLoC’s founding members, FINDING YOUR VOICE WITH THE MOBILE WEB 324 MTCC 201C Maha Kumaran, May Chan, Chau STORY BIRD Bilal Khalid, Senior Application 9:05 am Ha, Grace Liu, Norda Majeko- Kate Tuff, Teacher-Librarian, Toronto Developer; Sian Meikle, Interim Di- Web-scale discovery, Assessment dunmi, and Kam Teo will outline DSB rector, ITS; Graham Stewart, Network EVALUATION OF DISCOVERY the goals of ViMLoC, issues and Using art work from artists round and Storage Services Manager, ITS; LAYER SATISFACTION AT challenges of visible minority the world, students are inspired University of Toronto Libraries; Dillon RYERSON librarians, ideas and suggestions to create illustrated personal writ- Moore, Web Initiatives Librarian, Courtney Lundrigan, Reference & for the Network to pursue, and ing projects. Story Bird is a Web Wilfrid Laurier University Instruction Librarian, York University; more. 2.0 Tool available to all TDSB stu- Responsive Design is an increas- Kevin Manuel, Data Librarian; May Convenor: Maha Kumaran, University of dents on the Library Web Page. ingly popular approach to pre- Yan, Electronic Resources Librarian, Saskatchewan Students have published and senting a single website across Ryerson University Library & Archives shared their stories and poems in multiple mobile and desktop Are you interested in user interac- our School Library. environments. But is it right for tion with discovery layers? Our Elem your website? This session will research study was initiated to Convenor: Jennifer Taylor, Waterloo Region describe the experiences of two assess Ryerson’s discovery layer DSB University libraries (Laurier and and explore how well the tool UofT) with their RWD projects. served our user needs. In one of We will describe what’s involved the online surveys, we collected in creating a responsive site, over 6,200 survey responses – some pros and cons, and what 21% of Ryerson’s population! goes into designing highly- Highlighting the results of the available back-end infrastructure responses and interviews, we will to serve websites efficiently and provide an overview of evaluating reliably. discovery layers in libraries. Convenor: Marian Doucette, County of Convenor: Autumn Piette, Seneca College Huron

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325 ICTC Grenadier 327 ICTC Kingsway 329 MTCC 201f 9:05 am 9:05 am 9:05 am Scholarly communication, Open Virtual reference Collaboration, Partnerships Session access ASKON: ON THE MOVE VENDORS AND MANAGERS GET PUBLISHED! STRAIGHT Paul Takala, CEO of Hamilton PL; Jen — WORKING TOGETHER evaluations TALK FROM THE EDITORS AT Booth, Georgian College; Jan Daw- Sandy Iverson, Manager, Library and PARTNERSHIP son, Project Manager, Ask Ontario Information Services, St. Michael’s now David Fox, Librarian Emeritus, Uni- Ask Ontario is moving in new di- Hospital; Lisa Ronald, Account Services versity of Saskatchewan; Mary Kan- rections. Learn about the growing Manager, EBSCO Information Services online! diuk, Visual Arts, Design and Theatre importance of virtual reference The adage that success has many Librarian, York University; Ann Smith, as a core service. Find out how parents is never more true than Liaison Librarian, Acadia University askON is helping public and col- when selecting, ordering, imple- http://www. Have you spearheaded a new lege libraries meet the demand menting and maintaining serials surveymonkey.com/s/ initiative? Explored theoretical for alternative approaches to in- and e-resources. Hear a library SC13Evalution issues surrounding policies and person reference. Find out what manager in conversation with a trends? Let others know how you askON is doing now as well as serials vendor representative. We Please help us keep put your best ideas into practice. plans for future developments. will touch on the burning ques- improving! The Editors from Partnership: the Convenor: Lydia Tsai, Seneca College tions each side has for the other; Canadian Journal of Library and as we seek to educate each other Information Practice and Research 328 MTCC 104B regarding how to work together will address the demands of 9:05 am and avoid the misconceptions authorship in an open access RDA, Technical services that are barriers to success. environment and provide tips RDA IMPLEMENTATION: Convenor: Marina Morgan, Ryerson to increase your odds of being BEST PRACTICES AND CA- University Library published. VEATS Convenor: Kristin Hoffmann, University of Chris Oliver, Cataloguing & Authori- 330 MTCC 206B Western Ontario ties, McGill University 9:05 am Library and Archives Canada, NEW SESSION 326 MTCC 202CD along with other national librar- PRODUCTION MODE: THE 9:05 am ies, have agreed to target the RENEWED SERVICE MODEL Authors, Friends of libraries first quarter of 2013 as their IN ACTION AT LIBRARY AND GUESS WHO’S COMING TO RDA implementation date. ARCHIVES CANADA VISIT? Learn the operational demands Fabien Lengellé, Director General, Andrew Larsen, Author; Valerie Sher- and challenges that will result Library and Archives Canada; Fabio rard & Marsha Skrypuch; Authors’ from adopting the new content Onesi, Director General, Stakeholder Booking Service standard. Topics include develop- Relations and International Affairs; An author visit shouldn’t be a ing implementation timelines, Library and Archives Canada mystery but for many busy teach- preparing staff and systems for Over the past year, LAC has re- ers and librarians, it’s just that. the transition from AACR2 to newed the way it does business. We’ll show you how to contact RDA, and impact on outsourced This innovative thinking is now the author and tell you how to services. being put into action through prepare for and conduct the visit Convenor: Sue Bartlett, Cambrian College a range of new approaches to in order to maximize the benefits. access, pushing out content, We’ll give you hints on subsidies engaging with Canadians, and and discuss the importance of collaborating with communities. follow-up. In short, we’ll take the Through this model, Library and mystery out of the entire booking Archives Canada will better meet process. the needs of individuals and Both organizations across the country. Convenor: Lara Donsky, Toronto DSB Hear about LAC’s new approach to service delivery and the evolution of access at LAC. Convenor: Karen McGrath, Niagara Col- lege, 2012 OLA President

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SPOTLIGHT 401 MTCC 201D 403 MTCC 201A O 10:40 am 10:40 am Early literacy Archives, Partnerships C 400 ICTC Ballroom PRESCHOOL EARLY LITERA- ARCHIVES IN YOUR LIBRARY U 10:40 am CY PROGRAMS IN ONTARIO Erika Heesen, Interim CEO; Pierre Information literacy Shelley Stagg-Peterson, Professor, Mercier, Archivist; Leeds and the L OISE/University of Toronto; Carol Thousand Islands PL A Jupiter, OISE Research Assistant, In Leeds and the Thousand Alison Retired Elementary Teacher Islands, the Archives is a part- This project provides empirical nership between the Library Head evidence of the ways in which pre- Board, Historical Society, and school literacy programs in On- Municipal Heritage Committee. Alison Head, Executive Director, Project Information Literacy tario public libraries (1) facilitate We’ll discuss setting up town- What Is it Like to Be a College Student in the Digi- participating children’s early lit- ship archives on all levels, from tal Age? Since 2008, as part of our ongoing nation- eracy development and readiness finding a building and funding, to al study at Project Information Literacy (PIL), we for kindergarten, and (2) influence creating a mandate. Learn how have surveyed more than 11,000 students at over family interactions supporting having an archive as part of the 41 colleges and universities in the U.S. We have children’s literacy learning. This library contributes to the ultimate investigated how college students say they find research builds on and extends library experience! information and conduct research — their needs, McKend’s (2010) survey of library Convenor: Dawn Kiddell, Cornwall PL strategies, and workarounds — for solving infor- staff providing early literacy mation problems that occur during course-related programs in Canada to examine 404 MTCC 202A research and in their everyday lives. We have found concrete literacy interactions and 10:40 am the large majority of students we have studied evidence of children’s literacy Governance, Leadership By Design across all types of higher-education institutions learning in library programs. SELECTING YOUR CEO still attend college to learn, but many are lost in a Convenor: Mary Baxter, Georgina PL Ken Haycock, Ken Haycock & Associ- thicket of information overload. They struggle with ates, and Research Professor of Man- managing the IT devices that permeate their lives. 402 MTCC 202B agement & Organization, University Our findings indicate that nearly all students in- 10:40 am of Southern California tentionally use a small compass for navigating the Friends of Libraries, Governance How do you develop a quality tal- ever-widening and complex information landscape WORKING RELATIONSHIPS ent pool? How do you successful- they inhabit. Alison Head, PIL’s founding director, PART II ly shorten the list? What predicts discusses key takeaways from the PIL studies and Margaret Andrewes, Library Consul- success on the job? What are their implications for teaching, learning, work, and tant; Sam Coghlan, CEO, Stratford your legal requirements? How do community in the 21st century. PL; Joyce Cunningham, Trustee, Fort you undertake all of this with rela- Frances PL Board; Colin Plows, Presi- tively little pain and trauma? Ken Alison J. Head, Ph.D. is the Executive Director of dent, Friends of the Ottawa Public Haycock has worked with several Project Information Literacy (PIL), an ongoing Library Association boards and shares research- research study in the U.S. She is also a Fellow at The two-part workshop continues based evidence for success. Harvard University’s Berkman Center for Internet with round table collaboration Convenor: Ian Ross, Whitby PL and Society and the Harvard Library’s Innovation to enable participants to work Lab. Alison has a Ph.D. and MLS from U.C. Berke- through how roles and relation- ley’s Information School and was a Visiting Scholar ships are structured, including at Stanford University. Her research interests discussion of the Memorandum include information-seeking behaviors of early of Understanding template and adults, information literacy and lifelong learning, drafting of working documents Web adoption and diffusion, and usage of social with the intent to share post- media for collaborative learning. conference. A toolkit summariz- Convenor: Jennifer Peters, Seneca College ing the results will be circulated to participants following the conference. Convenor: Margaret Andrewes

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Helen Kula 424 Erika Heesen 403 Ken Haycock 404 Rachel Breau 405 Sheilah O’Connor 407

Gurvinder Batra 408 Julia Harrington 408 Stephanie Stowe 409 Cathy Freer-Leszcznski 410 Valerie Wettlaufer 410

Liz McQuaig 412 Tara Truscott 415 Claudette Mayne 417 Natasha Serbe 417 Aileen Allore 419

Nancy Brockelbank 419 Beverly Vinski 419 Cathy Andres 420 Kim Salierno 420 Jennifer Eudoxie 421

Philip Springhall 422 Hyun-Duck Chung 424 Tatiana Usova 426 Diane Macklin 427 Tiffany Pahman 428

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405 MTCC 206F 407 MTCC 203AB 409 MTCC 104A 411 ICTC Wellington 10:40 am 10:40 am 10:40 am 10:40 am Older Adults E-books, Children’s services Adult programs, Partnerships ESTABLISHING A PAN- 70 PLUS: OLDER SENIORS E-BOOKS AND CHILDREN – ADULT PROGRAMS FOR ANY CANADIAN PUBLIC LIBRARY LOVE THE LIBRARY TOO! WHERE WE ARE HEADED? SIZE COMMUNITY DATA COLLECTION Rachel Breau, Content & Access Sheilah O’Connor, Kids’ Space Librar- Clare Hanman, Technical Services Li- Moderator: Carl Thompson, Librarian, CNIB Library; Larissa ian, Toronto PL brarian; Beverley King, Adult Services President; Counting Opinions Momryk, Reader Advisor, CNIB Everyone is buying an e-reader Librarian, Halton Hills PL; Stephanie Counting Opinions is committed Nearly half of CNIB Library’s us- and looking to the library for Stowe, Library Director, Pelham PL to facilitating the establishment a ers are aged over 70 and frequent books but the big six publishers Discover how Pelham Public pan-Canadian PL data collection. users of the Library’s services. are putting obstacles in the way. Library and Halton Hills Public Available in other jurisdictions, Find out about their favourite How does the e-reader world for Library have made it a priority to Canada, in our view, also needs authors, reading genres, the emo- kids differ in Canada? And what offer programming for all ages. a solution. Why? Libraries need tional health benefits experienced does a kids’ book for an e-reader Learn how to expand your core to better demonstrate value to by staying connected to the really look like? We’ll discuss the programming to include larger their stakeholders and funders. library, and how seniors access present state of affairs and make community venues, events and As such, access to quality, timely the digital services – including some predictions. participants. Need programming “benchmarking data” in support the new initiative where DAISY Convenor: Chris Schnarr, Kitchener PL ideas from basic to expansive? of policy development, operation- audio books are instantly loaded Learn about sources, partners, al effectiveness, budgets, grants, onto DAISY players. 408 MTCC 206B grants, volunteers and more. and advocacy requirements is Convenor: Jane Hilton, Whitby PL Board 10:40 am Convenor: Elaine DeBonis, Timmins PL paramount. Mobile technology Convenor: Frank Biss, Counting Opinions 406 MTCC 201E MOBILE MY HEALTH 410 MTCC 104D 10:40 am LIBRARY 10:40 am 412 MTCC 202C/D Reading activities, French language Gurvinder Batra, Librarian, To- Strategic planning, Partnerships 10:40 am LIVRES EN ACTION : ANIMA- ronto East General Hospital; Julia BUILD! MEASURE! LEARN! Local history, Genealogy TION DU LIVRE À TOUT ÂGE Harrington, Webmaster, Ontario STRATEGIC ENGAGEMENT LOCAL HISTORY IN THE Lyne Desforges, Bibliotechnicienne, Health Libraries Association; Ronald AT THE LOCAL LEVEL LIBRARY: PAST, PRESENT Conseil scolaire Viamonde; Diane MacPherson, Electronic Services Cathy Freer-Leszczynski, Director, AND FUTURE Quessy, Technicienne en documenta- Librarian, University Health Network Customer Services, Calgary PL; Valerie Margaret Houghton, Archivist; Liz tion, Conseil scolaire Viamonde Over the course of this two-part Wettlaufer, Strategic Planning & Proj- McQuaig, Librarian, Mississauga Présentation d’activités ludiques session, participants will be ects; Christopher Jones, Building Ser- Library System et pédagogiques qui suscitent introduced to the use of mobile vices; Linda Anderson, Clerk; Tammy Learn about the importance of le goût de lire chez les jeunes. technologies in consumer health Csajaghy, Library Assistant; Heather local history and genealogy col- Des idées d’animation simples and professional medical prac- Wray, Librarian; Burlington PL lections in two public libraries et faciles à réaliser qui dével- tice. Participants will receive prac- Burlington PL & Calgary PL share – Hamilton and Mississauga. We oppent certaines habiletés de tical tips on selecting free mobile two strategic approaches that will cover the origin, growth, and bibliothèques ou qui aiguisent health resources and will be given have led to opportunities for staff development of local holdings leur curiosité intellectuelle. examples from the Health Sci- learning and change. Burlington and services provided today and Chasse-aux-livres, rallye-biblio, ence Consortium of Toronto Task enlisted a team of strategic plan- make observations about the défi-biblio, lessive des person- force on Mobile Devices of how ning newbies from across their future of local history in librar- nages, le docteur du livre, les Toronto health libraries are reach- system to coordinate a planning ies. This session should be of intrus ne sont que quelques-unes ing out to their mobile users. process to support their succes- interest to public libraries, retired des activités présentées. Venez Convenor: Ana Patricia Ayala, University sion plan. Calgary encouraged members, and some larger aussi découvrir nos livres « coup of Toronto 18 branch managers to create research libraries with specialized de cœur » ! new Service Plans by analyzing holdings. Convenor: Julie Desmarais, Ottawa PL data from existing measures plus Convenor: Lorne Bruce, Ex Libris information from non-traditional metrics to uncover patterns of use and value to address the needs of their communities. Convenor: Tammy Csajaghy, Burlington PL

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413 MTCC 203C 415 MTCC 206C 417 ICTC Kingsway 419 ICTC Haliburton 10:40 am 10:40 am 10:40 am 10:40 am Career development Media literacy, Mobile devices Community partnerships Inquiry, Student engagement SO YOU HAVE LOST YOUR BOOK TRAILERS: COMING “RE-VISIONING” MODERN INQUIRY AND LITERACY- JOB, NOW WHAT? SOON TO AN IPAD NEAR LIBRARIES: TPL AND TDSB USING LIVING THINGS AS Pam Casey, President, Information YOU ENGAGING TEENS INSPIRATION Now Susan Peel & Tara Truscott, Teacher- TOGETHER Aileen Allore, Teacher-Librarian; Your position has been terminat- Librarians, York Region DSB Claudette Mayne, Librarian, Toronto Nancy Brockelbank, Teacher; Beverly ed. Do you want to learn about It’s never been easier! Learn PL; Natasha Serba, Teacher-Librarian, Vinski, Elementary Instructional Re- new career directions? What how we get students in various Toronto DSB source Teacher; Peel DSB steps will you take? What are the grades creating book trailers In this session librarians from Your library can be a hub for this possibilities? The speaker will through a variety of apps. Using both the TPL and the TDSB will exciting and motivating learning cover these and more – based on the iPad, we are able to facilitate discuss strategies for engaging opportunity. Easy to care for, inex- her journey down a new career production from learning goals with 21st Century teens. Strate- pensive, and classroom-friendly path after the firm she was at to assessment, including success gies include developing com- creatures are rich inspiration closed in Canada. criteria, planning, creating, edit- munity partnerships, connecting for student inquiry and literacy Convenor: Michael David Reansbury, ing and viewing/evaluating. Bring through social media, and diver- engagement. Develop your own President, OALT/ABO your own iPad and follow along sifying the range of programs and plan for providing mobile living with us as we create a trailer or services offered. From two differ- library materials. 414 MTCC 203D two during the session. ent, but complementary perspec- Elem 10:40 am Both tives, these librarians will discuss Convenor: Reva Nelson, Toronto DSB Social justice, Children’s services Convenor: Deb Kitchener, York Region DSB the importance of “re-visioning” LIBRARIES AND YOUTH: the modern library and teens’ 420 ICTC Humber WORKING TOGETHER FOR 416 MTCC 201C role within it. 10:40 am SOCIAL JUSTICE 10:40 am Sec Literacy, Reading Janet Wilson, Author; Margie Wolfe, Readers’ advisory, Collection Convenor: Quresh Chumokoe, Toronto ENGAGING TECH-SAVVY President, Second Story Press; Suzie development DSB KIDS IN LITERACY Miller, Elementary Teacher, Six Na- BEYOND THE PAGE – Cathy Andres & Denise Falk, Teacher- tions School District ENGAGING YOUNG 418 ICTC Ontario Librarians; Kim Salierno, Libraries Is your library educating young READERS 10:40 am and Educational Resources K-12, DSB people about social justice Vikki VanSickle, Marketing Specialist E-books, E-readers of Niagara issues and empowering them, & Outreach, HarperCollinsCanada TWO WAY APPROACH TO Discover resources and strategies through literature and program- Ltd. ELECTRONIC READING: that will motivate and engage ming, to make differences in Participants will learn innova- E-BOOKS AND E-READERS those kids who are glued to their their lives and communities? If tive ways to integrate publisher Timothy Best & Cynthia Gozzard, gadgets with the act of reading. not, why not? With a focus on resources into programs and cur- Teacher-Librarians, Grand Erie DSB In fact, participants may even the “Kids Power” series, Shan- riculum experiences for children We are entering the digital read- consider the definition of ‘read- nen Koostachin’s “Dream for a and youth. New ideas for author ing era. How do we engage our ing’ in a whole new way! School” campaign, and a pen pal visits as well as engaging kids students? A three way approach Elem program that linked two com- with books online and through using e-books, e-readers and munities at a critical time, this digital means will be discussed, paper copies offers a differenti- session’s discussion of resourc- using specific titles as examples. ated approach engaging all es, initiatives, and strategies will Convenor: Natalie Marlowe, Milton PL students in the reading process. move and inspire you. This presentation compares two Convenor: Patty Lawlor, Southern Ontario pilot projects using e-readers Library Service and e-books, discussing student engagement, managing virtual collections, school feedback, and curriculum connections. Both Convenor: Glen Turner, Ottawa Carleton DSB

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421 ICTC Caledon 423 MTCC 201F Sciencescape, Tabillo, HitSend, 427 MTCC 104C 10:40 am 10:40 am and Spongelab. 10:40 am Web 2.0 tools, Online learning Newcomers Convenor: Lori Ledingham, Meaford Customer service, Innovation WEB 2.0 TOOLS FOR LIBRARY USER CONVERSA- Public Library EVOLUTION OF THE REVO- SCHOOLS TIONS: NEWCOMERS AND LUTION: CUSTOMER SER- Jennifer Eudoxie, Teacher-Librarian, PUBLIC LIBRARIES 425 VICE AT MPL Upper Grand DSB Panel of newcomers; Stephen Abram, 10:40 am Andrea Cecchetto, Manager, Learn- Do you want to learn about great Vice President, Strategic Partnerships OPEN SOURCE HARDWARE ing & Growth; Moe Hosseini-Ara, free web tools to enhance student and Markets, Gale Cengage Learn- FOR LIBRARIANS Director of Service Excellence; Diane learning? Engage students with ing; Leah Levin, Global Experience Session Withdrawn Macklin, Manager, Marketing & Com- creative online content. Cre- Ontario, Ministry of Citizenship and munity Development, Markham PL ate instructional videos to help Immigration 426 MTCC 206D In 2012, Markham Public Library students navigate the library re- You have just arrived in a new 10:40 am launched the Customer Service sources. Help teachers use online country. Your priorities are secur- Digital resources, Archives Revolution, a unique staff-driven tools to differentiate instruction ing a job, a home, and learning NOW AND FOREVER — initiative to dramatically reframe and assessment. This workshop about your community. We wel- DIGITAL PRESERVATION IN how customer service is deliv- will get you started with web come back Stephen Abram who CANADA ered. Find out how this project tools like Voicethread, Glogster, continues the conversation with a Debbie Feisst, Public Services Librar- improved customer service Tiki-Toki, Diigo, Jing, and more. panel of library users who will talk ian, University of Alberta Libraries; metrics, engaged staff, changed Both about their newcomer experiences. Stephen Marks, Digital Preservation MPL’s recruiting and training Convenor: Michelle Campbell, Upper A special introduction from Leah Librarian, Scholars Portal, OCUL; practices, and helped make us Grand DSB Levin, Global Experience Ontario, Tatiana Usova, Head Librarian, a leader in innovative service Ministry of Citizenship and Im- Bibliothèque Saint-Jean, University of delivery. 422 ICTC Oakville migration, with information about Alberta Convenor: Susan Kun, Oakville PL 10:40 am professional immigrants’ networks The creation and preservation Accessibility will spark the conversation. of digital materials is a frequent 428 ICTC Grenadier LISTEN TO YOUR LIBRARY: Convenor: Amy Roebuck, Fort Erie PL challenge in modern librarian- 10:40 am ACCESSIBILITY CLINIC ship. A holistic view of the field Forest of Reading®, Adult services Philip Springall, Information Special- 424 MTCC 206E will be covered – beginning with PROMOTING THE FOREST ist, CNIB Library 10:40 am an active preservation program at IN YOUR PUBLIC LIBRARY Concerned about the AODA Startups, Technology trends the University of Alberta Librar- Catherine Coles, Branch Services Information and Communication HOME GROWN TECH: START ies, followed by an exploration of Librarian, Haliburton County PL; Standard? Ever wondered how IT UP! the challenges and opportunities Rachelle Gooden, Adult Literacy Ser- someone with low vision / no Helen Kula, Data Product Manager at the national level, and ending vices Specialist, Toronto PL; Tiffany vision uses your site? Come to an MaRS Data Catalyst; Hyun-Duck with a discussion on the educa- Pahman, Northview Branch Librarian, accessibility clinic to hear how li- Chung, Market Intelligence Infor- tion of current and next-genera- Oshawa PL brary sites sound when navigated mation Specialist, Librarian; MaRS tion librarians, and what we can This session looks at the value of with adaptive technology and Discovery District, U of T Libraries all do to promote a sustainable the Forest of Reading programs learn some simple things you can Ontario technology startups have digital future. from the perspective of public do to improve accessibility. lots to offer library, information Convenor: Kathryn Tippell, University of librarians. Using examples of how Convenor: Christina Santolin, University and knowledge professionals. Toronto public libraries across the prov- of Toronto This showcase will feature 6 ince have successfully marketed demos of innovative products the Evergreen, White Pine and and services of value to students, Golden Oak programs, we will library patrons, and/or librar- show how to enhance the overall ians. Demos will be followed by library-going experience of your a public Q&A. Be ahead of the readership by increasing patron curve and learn about emerging participation and awareness of technology that supports search these programs. and discovery, teaching and Convenor: Bessie Sullivan, Haliburton PL learning, and collaboration – all made in Ontario. The startups and founders featured in this session are: Wattpad, Groupnotes, 38 OLA SUPER CONFERENCE 2013

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429 MTCC 201B 10:40 am ALL-CONFERENCE PLENARY IT services, Technical services O FULFILLING IT REQUIREMENTS ON A L 500 MTCC 105/106 LIMITED BUDGET 2:10 pm Eric Pierce, IT Coordinator, County of A Prince Edward PL & Archives In addition to traditional services, libraries must provide a range of Thomas Frey: The Future of Libraries computer (IT) services. This IT Coordinator shares a summary of what he has learned in 4 years Library customers are beginning to view the “rel- with a rural library system and 35 evancy” of their library through a different lens, and years of previous IT experience. their perception of what a library is and how it can Topics include justifying staff, add value to a community is evolving. As physical planning and procurement, using books go away, and computers and smart devices free software, managing comput- take their place, at what point does a library stop ers and networks for low mainte- being a library, and start becoming something else? nance, developing patron training Somewhere in the middle of this question lies the and more. Links to references nagging fear and anxiety that we see brimming to the and templates will be provided. top among library insiders. People who think librar- Convenor: Arvind Mehta ies are going away simply because books are going digital are missing the true tectonic shifts taking 430 ICTC Halton place in the world of information. Libraries are not 10:40 am about books. In fact, they were never about books. Libraries exist to give us access New professionals to information. Until recently, books were one of the more efficient forms of trans- SURVIVE AND THRIVE IN ferring information from one person to another. Today there are 17 basic forms of THE FIRST FIVE information that are taking the place of books, and in the future there will be many Ellen Hinan & Angela Thompson, more. At the heart of all these changes will be a network of constantly evolving Teacher-Librarians, Kawartha Pine libraries that will be adept at reinventing their services to meet and exceed the Ridge DSB; Artemis Manoukas & An- changing needs of their constituencies. In the future, libraries will be defined far nie Slater, Teacher-Librarians, Toronto more by the journey they’ve taken rather than the brick and mortar they exist in DSB today. The panel will share their experiences of transforming their Futurist Thomas Frey is a world-renown speaker and recognized expert on the library space, practice, and teach- changes libraries will encounter in the future. The good news is Thomas offers ing to challenge traditional views hope and inspiration for the coming years of turmoil. As a futurist, Thomas Frey about what the school library is. sees inspiring opportunities being created inside the chaotic evolutions of change. They will explore how to success- The golden years of libraries are still ahead, and your library can be part of it. fully build a reading culture in the school, work with students on an Thomas Frey is the Executive Director and Senior Futurist at the DaVinci Insti- individual basis, and work collab- tute, and is currently Google’s top-rated futurist speaker. As part of the celebrity oratively with teachers, the parent speaking circuit, Tom continually pushes the envelope of understanding, creating council, community groups and fascinating images of the world to come. His keynote talks on futurist topics have administration. captivated people ranging from high level government officials, to executives in Both Fortune 500 companies, to leaders around the world. Convenor: Jacqueline Fuger, Kawartha Pine Ridge DSB And the following presentation: • Introduction of the 2012/13 OLA Board of Directors • OLA’s Larry Moore Distinguished Service Award: Randee Loucks, CGS Consultants

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600 MTCC 104B 602 MTCC 201F 604 MTCC 206C 606 MTCC 201A 3:45 pm 3:45 pm 3:45 pm 3:45 pm Governance New professionals, Reference, Web technology Community partnerships, Archives, OPPORTUNITIES FOR LIGHTNING STRIKES – WHAT DO PATRONS ASK Museums GROWTH – ONTARIO GOV- STUDENTS IN THE SPOT- WHEN THEY KNOW LIBRARY, ARCHIVES, ERNMENT AND THE PUBLIC LIGHT! NOBODY’S LISTENING? MUSEUM COLLABORATION LIBRARY SECTOR Mark Weiler, Brittany Coulter, Klara Maidenberg, Virtual Reference & Sarah Ferencz, Archivist, Whitby PL; Kevin Finnerty, Assistant Deputy Elizabeth Butler, Western University; Assessment and Evaluation Librarian, Erika Heesen, Interim CEO, Leeds Minister of Culture Division, Wendy Traas, University of Toronto; Scholars Portal, OCUL; Judith Logan, and the Thousand Islands PL; Kelley will review activities over the David Hum, Seneca College Reference Librarian; Michelle Spence, Swift Jones, Museum Curator, Simcoe past year, including policy and Students from Ontario library Reference & Instruction Librarian; County Museum; Jennifer Weymark, program work concerning public programs will electrify the University of Toronto Libraries Archivist, Oshawa Community libraries and First Nation public audience with their 10-minute The University of Toronto has Museum and Archives lightning talks after which the libraries. This will be followed recently implemented an online Libraries frequently find com- audience will cast ballots for the by presentations from other FAQ knowledge base that em- mon ground with archives and best presentation. The student ministries on initiatives that may who comes out on top will powers patrons to find immedi- museums. We provide and share be of interest to the public library receive the 2013 OCULA Student ate answers. The system tracks information resources, and face sector. Award, an honourarium, and search behaviour, allowing us to increasing pressure to integrate Convenor: Susannah Hubbard Krimmer, complimentary OLA membership analyze their interactions with access to our collections. Is this London PL for one year. this unmediated form of virtual the future of libraries, and is Convenor: Kristin Hoffmann, University of reference. We will compare these the cultural center the new third 601 MTCC 104D Western Ontario interactions to the Ask a Librarian space? Join us as we discuss the 3:45 pm chat reference service and dis- integration of Lams in Whitby Student engagement, Critical 603 MTCC 104C cuss how we used these insights and Leeds and the Thousand thinking 3:45 pm to improve our virtual reference Islands. ENGAGING STUDENTS IN Marketing, Public relations, Social services. Convenor: Pierre Mercier. Leeds and the LEARNING CONVERSATIONS networking Convenor: Denise Smith, Brock University Thousand Islands PL Board TO PROMOTE THINKING COOL TECHNOLOGIES AND Kelly Denneny Forsyth, Provincial YOUR LIBRARY’S PR PLAN 605 MTCC 201E 607 MTCC 203AB Literacy Lead, Ministry of Education, Stephen Abram, Vice President, Stra- 3:45 pm 3:45 pm Curriculum and Assessment Policy tegic Partnerships and Markets, Gale Collaboration, Partnerships Social media Branch, Literacy GAINS Cengage Learning THE UNIVERSITY OF CONFESSIONS OF A SOCIAL Engaging students in learning RSS, YouTube, Blogs, Wikis, GUELPH-HUMBER MEDIA LIBRARIAN conversations helps them move Facebook, Pinterest, FourSquare, CELEBRATES 10 YEARS Eva Stepanian, Social Media Librar- to deeper levels of thinking. In LinkedIn and more! Are these just Nancy Birch, Manager, Library ian, University of Toronto Missis- this workshop, participants will sizzle or are they the steak? Has Services; Jennifer Easter, Academic sauga learn practical techniques for your library’s PR plan adopted Liaison Librarian; University of The time for social media in li- engaging students in learning these in the social web world? Guelph-Humber braries has come - unfortunately, conversations for the purpose of Are we ready for advanced data The partnership between the most libraries don’t have the deepening their understanding mining and analytics for your web University of Guelph and time to dedicate to social media and developing their ability to site or circulation records? Are Humber College is a story of planning. As UTM’s Social Media think, express, and reflect. we ready for the reach beyond success. We will discuss how we Librarian, I have had the benefit Convenor: Elizabeth Lee, Queen’s outreach? What are the skills deliver collaborative reference, of actively working in this emerg- University and competencies that library PR collections, information literacy, ing field and will share some of folks will need? Hear strategies, and copyright services with the the successful library strategies, tips and hints to promote librar- support of our partners. Whether best practices, and engagement ies and our services. you are already partnered with instances that have significantly Convenor: Tanis Fink, Seneca College another institution, or consider- transformed our external coming ways to collaborate across munications and improved our departments and institutions, ability to better serve our users. administrators and librarians will Convenor: Theresa Power, Canadian gain some fresh ideas. National Institute for the Blind Convenor: Guikang Jin, York Region Dis- trict School Board

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608 MTCC 203C 611 MTCC 201C 613 MTCC 206D 615 MTCC 202A 3:45 pm 3:45 pm 3:45 pm 3:45 pm Core competencies, Urban libraries Mentoring, Career development Library design, Library space Friends of Libraries, Volunteers REDEFINING URBAN MENTORING THE 21ST LIBRARY SPACE AND THE INCREASING VOLUNTEER LIBRARIANSHIP: CORE CENTURY INFORMATION ULTIMATE EXPERIENCE INVOLVEMENT COMPETENCIES FOR NEWER PROFESSIONAL Heather Cunningham, Reference & Laura Lukasik, Manager, Partner- PROFESSIONALS Kim Silk, Data Librarian, Martin Pros- Research Librarian; Susanne Tabur, ships and Outreach; Cadi Obermeyer, Dr. Ken Haycock, Haycock & As- perity Institute Reference & Research Librarian, Volunteer Coordinator, Hamilton PL; sociates; and Research Professor This case study will highlight the University of Toronto Libraries Dorothy Macnaughton, Past Presi- of Management and Organization, expectations and ideas coming Outside the classroom, under- dent, Friends of Canadian Libraries University of Southern California from the iSchool graduating graduate students have a decided Are you having difficulty attract- What does it take to be success- classes of 2011 and 2012. Dis- preference to use the library for ing volunteers? How can you ful in an urban public library? cover how their points of view will their academic work. What are effectively attract new people What does the research say? shape the future of the academic the characteristics of the physi- for your library or your Friends Do library directors agree? Do library, and the information pro- cal library that motivate today’s of Library group? How do you LIS programs deliver? Based on fession as a whole. The impor- millennial students to choose it find them when every charity is a CULC research project, Ken tance of informal and formalized as their preferred learning space? targeting the same people? Hear Haycock will outline expectations, mentorship will be presented, and A schema composed of layers of successful volunteer recruitment academic and experience require- how we as practitioners can give access and linkages, of uses and and management strategies that ments, and gaps that need to be back to our profession by offering activities, of sociability, and of have been applied in large and bridged for candidates, urban guidance to the next generation. comfort and image is described small library settings by libraries libraries and graduate programs. Convenor: Kate Johnson in how these create the ultimate and Friends of Library groups. library experience. Convenor: Jami van Haaften, Health Sci- 609 612 MTCC 206F Convenor: Graham Lavender, Seneca ences North 3:45 pm 3:45 pm College TOP 10 TIPS FOR GETTING Technical services 616 ICTC Ontario STUFF DONE TECH TIPS FOR SMALL 614 MTCC 202B 3:45 pm Session withdrawn. LIBRARIES 3:45 pm E-readers Elizabeth Goldman, CEO, Perth & Future of the profession PRE-POPULATED E-READER District Union PL; Sandi Loponen, A HOSPITAL LIBRARIAN IS A LENDING PROGRAM 610 ICTC Haliburton Library Coordinator, Elgin County HOSPITAL LIBRARIAN AND Alexandra Wiens, Library Technician 3:45 pm Library THEN SOME The exploding e-book market Reference, Technology, French Keeping up with the fast pace of Margaret Quirie, Director, Library provides challenges and op- language technological change can be hard Services and Telecommunications, portunities. Find out how a EST-CE QUE MON IPAD ET for smaller libraries who may not The Ottawa Hospital small library created a popular MOI POUVONS VOUS AIDER? have an IT person or staff with Throughout the province, hos- e-reader lending program featur- Maryse Laflamme,Chef, Services expertise. Get tips for what’s pital librarians are being asked ing pre-populated titles sorted by aux usagers, Bibliothèque Morisset, most important to know, how to take on new roles in addition genre is enhancing our services Université d’Ottawa to stay current, get staff up to to providing library services. to patrons. Cost, processing Venez découvrir les bénéfices et speed, and how to plan to keep We will look at these different times, and accessibility as well objectifs d’offrir un service de tech problems at bay. responsibilities and the skill sets as program development, patron référence nomade (aussi appelé Convenor: Valerie Hatten, YBP Library employed to take on the new testing, legalities and advertising Référence mobile) à la biblio- Services roles. Come prepared to share will be covered. thèque. Cette présentation vous your story about how your skill Convenor: Susan Morley, CSA Learning fournira les renseignements sur sets are making a difference in Group cette méthode d’offrir les services your organization beyond the de référence debout au lieu d’être traditional work of a librarian. assis à un comptoir. Alors, levez- Convenor: Sandy Iverson, St. Michael’s vous et venez nous voir! Hospital Convenor: Patrick Labelle, Université d’Ottawa

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617 MTCC 201B 619 ICTC Caledon 621 ICTC Kingsway 623 ICTC Oakville 3:45 pm 3:45 pm 3:45 pm 3:45 pm Aboriginal heritage Web 2.0 Reading, Student engagement Web 2.0, Learning resources UNTOLD STORIES: ALLIES IN THE BEST OF WEB 2.0 LITERARY INFECTION: RAMP UP YOUR LIBRARY’S THE WAR OF 1812 Linda McKee, Teacher-Librarian, STUDENTS TURNING ONLINE PRESENCE Rick Hill, Director, Indigenous Knowl- Toronto DSB STUDENTS ONTO READING Roger Nevin, Teacher-Librarian, edge Centre; Keith Jamieson, Chair, Thousands of Web 2.0 tools, but Shelley Merton, Teacher-Librarian, Kawartha Pine Ridge DSB Six Nations Legacy Consortium what’s best for your library? Let Kawartha Pine Ridge DSB The OSLA received a grant to cre- As schools & historical societies me help you find the right tool Use Collaborative Web 2.0 tools ate online resources to support commemorate the War of 1812, for your school library. This is a along with traditional tools to students from grades 4-12. Learn many First Nation communities practical session based on my get students talking about and how to create effective online are bringing to light the stories experiences and the experience of sharing their favourite books resources that include videos, of their warriors who fought my colleagues. Rubrics, hand- or authors with other students. podcasts, collaborative and as Allies to the Crown in treaty outs, tips, etc. What a great way to engage reluc- shared docs, forms, Twitter, and promise & the impact upon their Both tant readers or those who always more that can easily be posted on treaty rights. The Six Nations Convenor: Michael Rosettis, York Region come to you saying “But I’ve read websites. Participants will leave Legacy Consortium is involved Catholic DSB EVERYTHING in the Library”. with a toolkit to help them create with several federal projects in- Consider it a “Reader’s Interest on-line resources to improve cluding curriculum development 620 MTCC 202CD Survey” on steroids! their library’s online presence. for AANDC & Heritage Canada. 3:45 pm Both Please see engagestudents.ca for Come join us & learn how you Library design more information. can aid in gathering & telling BRANCH-TASTIC! 622 ICTC Grenadier Both the untold stories of the allies Richard De Melo, Library Assistant, 3:45 pm Convenor: Shelley Wood, Waterloo Catho- through your library or school. Oakwood Village Library and Arts Web 2.0 tools, Online learning lic DSB Convenor: Sabrina Saunders, Six Nations Centre; Ellen Lewkowicz, Senior SPEED DATING TO ENGAGE PL Department Head, Circulation, DIGITAL NATIVES 624 MTCC 206A Browsery, Gateway Services and Teen Jodi Cardillo, Stephanie Alexander, 3:45 pm 618 MTCC 201D Zone, Toronto PL; Heather Mathis, Lynne Campbell; Teacher-Librarians, Critical thinking 3:45 pm Divisional Support Manager, Peel DSB THINKING CRITICALLY Censorship Branches; Paula Smith-Nadin, Senior Presenters will begin with WITH BLUE SPRUCE YOU CAN’T READ THAT! Services Specialist, Customer Experi- demonstrating their best Ruth Gretsinger, Teacher-Librarian, Jo-Anne Gibson, Teacher-Librarian, ence; Toronto PL practices utilizing web-tools to DSB of Niagara Pembina Trails SB, Winnipeg Branch-tastic! is Toronto Public excite media savvy students, This session will offer a number In the digital age, some would Library’s initiative to create and teach critical thinking skills and of opportunities to engage in argue that reading as we know it maintain welcoming, beautiful create dynamic assignments. In critical thinking strategies and is rapidly becoming a thing of the branches. Staff resources include the second half participants will mini-challenges designed for use past. Although the physical for- merchandising guidelines, a share best practices with web with the 2013 Blue Spruce selec- mat may be changing, the ideas de-cluttering campaign for both tools through a fun speed-dating tions. presented in this session will public and staff areas, a branch format. How do you stimulate Elem argue that young readers are still audit, and branch consultations. your twenty-first century learners? Convenor: Sharon Gusz, York Catholic as captivated by the powers of a The format includes tip sheets, Bring a wi-fi device to share your DSB good book as in the past. The key photo packages and fun videos ideas on your “dates.” is still finding good books and featuring TPL characters “Bobbie Both presenting them in appealing Booksmarts and Paige Turner”. Convenor: Joel Krentz, Toronto DSB ways. Learn how to draw adoles- Convenor: Robyn Godfrey, Stratford PL cent readers into the nebulous world of banned books. Both Convenor: Diana Maliszewski, Toronto DSB

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625 ICTC Humber 627 ICTC Wentworth 629 MTCC 203D 631 ICTC Niagara 3:45 pm 3:45 pm 3:45 pm 3:45 pm Technology, Programming Community reads, Reading Evidence-based librarianship, NEW SESSION COMPUTER BUDDIES 101 GEORGIAN BAY READS: Collection development COUNCIL APPOINTEES: AD- Ashley Bettencourt, Library Assistant; WORDS AT WAR! EMPOWERING THE VOCATES VS. ADVERSARIES Mai Lu, Branch Manager; Missis- Kristen Davies, Coordinator Children ACADEMIC LIBRARY WITH Greg Burns, Chair, Port Hope Library sauga Library System & Youth Services, Marketing & NUMBERS Board and Municipal Councillor Discover how the Mississauga Programs, The Blue Mountains PL; Laura Anderson, Public Services Council appointees to a Library Library System has implemented Lori Ledingham, Adult Program Librarian; Debbie Green, Head, Board – what do we do about intergenerational programming Coordinator, Meaford PL; Christine Reference and Research Services; them? Are you tired of “no through their new Computer Bud- Palka, Coordinator, Public Relations, University of Toronto Libraries shows” at Board meetings, hid- dies program. Teen volunteers Collingwood PL; Cathy Turrie, Pro- With escalating prices for e- den agendas, minimal support at are paired with older adults to gram Coordinator, Wasaga Beach PL; resources and shrinking acquisi- the Council table during budget teach them computer skills and Michele McKenzie, Public Program- tions budgets, academic libraries deliberations or lack of commit- beyond. This program can be ming Librarian, The Clearview PL must rely more heavily on evi- ment to advocate on behalf of the adapted to fit libraries large and Held during Canadian Library dence-based measures to justify Library? This session explores the small. Month, Georgian Bay Reads collections decisions. What role frustrations and posits some cre- Convenor: Chris Schnarr, Kitchener PL connects five rural libraries, should use play in developing ative solutions. Learn how to turn books and their defenders in a research collections? Presently, a an adversary into an advocate by 626 MTCC 206B good-natured live debate. This patchwork of techniques such as following some simple strategies 3:45 pm vibrant event promotes literacy, COUNTER compliant statistics, and techniques. Discuss the role Homeschooling reading, grassroots partnerships, Google Analytics, and Serials a municipal council appointee HELPING HOMESCHOOLERS outreach, collaboration and Cana- Solutions may need to suffice. can (and should) play on a Li- IN THE LIBRARY dian authors and books - all on a How do we move forward with brary Board, and how to develop Adrienne Furness, Director, Hen- shoestring budget. other data mining tools to enable better communication between rietta PL, Rochester NY; Alison Convenor: Jessica Rivers, Clarington PL consistent and reliable evidence- the Board and its major fund- McCullough, Children’s Librarian, based decisions in the future? ing source. The goal is to have Oshawa PL 628 MTCC 206E Convenor: Joanna Szurmak, University of a “tool kit” at the conclusion of Homeschoolers are a uniquely 3:45 pm Toronto at Mississauga the session to implement back resourceful, independent, and Mobile technology home. intense group of people. As the OUT WITH THE DESK: 630 MTCC 104A Convenor: Claudette Richardson, Kingston fastest growing form of educa- CHANGING THE PARADIGM 3:45 pm Frontenac PL Board tion, public libraries need to be Jean Foster, Director Community Storytime, Early literacy prepared to serve this population. Development & Partnerships; Marc SPINACH IN THE We’ll cover the basics of who Pillon, Manager Information Technol- BROWNIES: STORYTIMES homeschoolers are, how libraries ogy; Windsor PL THAT SUPPORT EARLY can benefit from connecting with A mobile branch that packs and LITERACY them, and how libraries can offer unpacks easily, capable of being Megan Garza, Acting Branch Librar- low-cost, high-return programs setup almost anywhere! With our ian, Markham PL and services to this growing com- CanGURU technology, a com- How do you engage children and munity. munity librarian doesn’t just tell educate caregivers simultaneous- Convenor: Mary Ann Gingras, Toronto PL people about the library, they ly? Markham PL has developed serve them – using Apple iOS an early literacy strategy center- devices with custom software to ing around Every Child Ready to access the ILS in real-time. This Read, using storytimes with a project won the CLA OCLC Award parental education component for Innovation 2012. as well as books, rhymes, and Convenor: Laura Warner, CBC songs. We’ll discuss the initiative, lessons learned, and best practices. Convenor: Julie Brandl, London PL

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Judith Logan 604 Klara Maidenberg 604 Michelle Spence 604 Jennifer Easter 605 Stephen Abram 603

Suzanne Tabur 613 Eva Stepanian 607 Maryse Laflamme 610 Sandi Loponen 612 Heather Cunningham 613

Alexandra Wiens 616 Jo-Anne Gibson 618 Linda McKee 619 Shelley Merton 621 Ruth Gretsinger 624

Ashley Bettencourt 625 Mai Lu 625 Adrienne Furness 626 Alison McCullough 626 Elizabeth Goldman 612

Lori Ledingham 627 Christine Palka 627 Jean Foster 628 Debbie Green 629 Greg Burns 631

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Thursday Poster Sessions

Note: Posters will be open for viewing at 10:30 am. Group One will be presented between 12:00 pm and 1:00 pm. Group Two will be presented between 1:00 and 2:00 pm. All posters will be taken down by 5:00 pm.

Doubling Down: An analysis of and recommendations for Group One: Wilfrid Laurier University Library’s online teaching and learning Presented between 12:00 pm and 1:00 pm programme Michael Steeleworthy, Wilfrid Laurier University Library Sault Ste. Marie Centennial Then and Now Calendar In Spring 2012, The Wilfrid Laurier University Library under- Sharon Wigney & Kevin Meraglia, Sault Ste. Marie Public took a review of its online teaching and learning strategy. This Library examination included an analysis of the library’s teaching and The library participated in the year-long celebration of our learning goals, tools, and organizational structure, a literature City’s 100th anniversary of incorporation as a city in 2012, by review of current theory and methods in online teaching and highlighting our archive photograph collection. After research, learning, and a survey of instructional librarians at post-second- 13 photographs were selected giving an overview of the city in ary libraries across North America. Our results, which call for 1912. We then took photographs of the same scenes as they ap- more self-service learning options, a stronger online presence pear presently and assembled the calendar with the two images for librarians, and a renewed organizational structure for online and a brief history for each month. The success of this project instruction, are informing the Library’s wider restructuring as has yielded great interest from the community and we are hop- it moves toward a student-centered, digital-oriented service ing to repeat this project in upcoming years to highlight other model. photographs from our archives. Information literacy program innovation using blended learning Engaging Patrons: Fightback on the 2012 Toronto Budget course redesign models Maureen O’Reilly, TPLWU Local 4948 Andrew Colgoni, McMaster University Libraries and librarianship are under attack but popular Blended learning requires a fundamental course redesign to resistance has been strong. The Toronto Public Library Work- effectively integrate both face-to-face and online elements. ers (TPLWU) Local 4948 (CUPE) lead a successful community Using a project management approach and course redesign fightback campaign to the Ford administration’s 2012 austerity models from the National Center for Academic Transformation budget. Learn more about the tools of the campaign, the play- (NCAT) in the U.S., McMaster University Library implemented ers – including Toronto literati, and the suspenseful vote at city a blended learning pilot in five large enrolment undergraduate hall that ended in a successful conclusion. classes with existing information literacy components, with the goal of enhancing learning outcomes and reducing face-to-face OLS-North and SOLS Joint Research Initiative on Province- information literacy instruction across the library system by Wide ILS 50%. Using results from instructor focus groups and student Ghyslain Sabourin, OLS-North online surveys, we will assess this innovation in terms of proj- This joint initiative will investigate the implementation of a ect management, learning outcomes, workload, technologies provincial ILS to be shared by small public libraries in Ontario. and partnerships. There are two main components. First, an environmental scan will gather information on successful ILS consortia arrange- Crisis Culture in Librarianship: How We Are Digging Our Own ments including membership and governance; implementation Grave and Why strategies; and funding models for future sustainability. Second, Sajni Lacey, Student an online survey will be created where over 260 Ontario public This poster provides an overview of the discourse currently libraries serving populations of 50,000 or less will be asked to available on the crisis culture in librarianship and tries to un- indicate their preferences for participating in a provincial ILS derstand why librarians have consistently predicted the demise and how it could best suit their business needs. The project will of the library and librarianship over the past few decades. A be communicated to interested public libraries and questions brief examination of the literature points to fears over the econ- answered during the poster session. omy, advancements in technology and communication within the profession have developed this crisis culture. An analysis of what this means for the future of librarianship and what we can do to improve this discourse indicates that librarianship is in a period of tremendous change with enormous potential. WWW.ACCESSOLA.COM 45

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How to integrate the ILS system, Social Media and Subject “Practice Makes Perfect” - Building Interview Skills Speed- Guides Dating Style Cindy Li, University of Regina Kate M. Johnson, Data Consultant, MaRS Data Catalyst, MaRS There are many different ways to manage subject data in library Discover District system. But how to integrate them, make them work together Information professionals are dynamic and diverse in their and have one stop access for patrons is a big challenge. This knowledge and skills, which means that effective communication poster will use one example –GIS (Geographic information in a job interview is crucial to landing the position. The “Prac- system) research project to show the steps. The display will tice Makes Perfect” project draws upon a speed-dating format include how we export data from Voyager, import into Pinterest, and provides participants with a safe and friendly environment and then link to LibGuides which is followed by twitter and links to build their confidence and experience in answering interview with LibCal. Faculty and students will access GIS resource and questions. Participants have a set time to answer typical inter- related event in one place. It is helpful for research and study. view questions in pairs, rotating to a new partner after receiving feedback. Learn how to set up your own “Practice Makes Perfect” Better late than never: Using clickers to engage the (not-so- session and foster an environment of collaboration and con- new) freshman structive feedback among your fellow information professionals. Vincci Lui, McGill University, Macdonald Campus Library What’s a librarian to do when their annual in-class visit gets Collection Development for Aboriginal Communities: Providing postponed due to a packed syllabus? Every October, freshmen Alternative Format Materials through the CNIB Library Partners at McGill University’s Macdonald Campus are given an over- Program view on how to effectively use library resources and services. Theresa Power, CNIB Last fall, this usually carefully-timed orientation session was In 2010, CNIB received two years of funding from the Ontario pushed to later in the term - after some students had already Government which supports the delivery of CNIB Library attended another library workshop, and well after their first services to Ontarians with print disabilities offered through library visit. Find out how the use of flexibly-structured Power- Ontario’s public libraries, including First Nations libraries. The Point slides and an interactive clicker polling strategy uncov- CNIB Library developed its collection of aboriginal literature to ered library misconceptions, empowered students to determine meet the needs of Partner libraries working within aboriginal session content, and addressed knowledge gaps. communities. Wasauksing First Nation Public Library, a CNIB Partner library, embraced the aboriginal collection and uses it Creating a Virtual Branch Using Wordpress to enhance its services for clients with print disabilities. See Stephen Wood, Grey Highlands PL how the CNIB Library developed this innovative collection and When creating a new website, Grey Highlands Public Library how it is being used and marketed in this Partner Library. (GHPL) chose to use the Open Source Content Management Software WordPress to create an interactive web experience that provides the same level of service as a physical branch Group Two would. Using Instant WordPress, GHPL developed a new branch website offline on a flash drive before making it “live”. Presented between 1:00 and 2:00 pm The new interactive website provides a cutting-edge experience for our patrons that is easy for staff to maintain and upgrade. Use online forms in library activities Open Source software allows public libraries to create an easy- Jennifer (Cong Yan) Zhao, McGill University to-access interactive virtual branch. Google Docs forms have been widely used in the library for many purposes, such as collecting registration, feedback, and Virtual Orientation to Services for Students with Disabilities suggestions. This poster goes beyond that and presents three Susan Ewing, York University Libraries explorative practices of using online forms to communicate Student engagement, recruitment and retention are critical with patrons at McGill University: (A) marketing library services issues in the post-secondary environment and this applies to faculty by creating a checklist using a Google Docs form, (B) equally to students with disabilities. Increasingly we are turn- assessing students’ information literacy needs by an online pre- ing to instructional videos that can be accessed online anytime test form, and (C) getting consensus on the ranking of journal and anywhere. This poster will highlight the work carried out to subscription suggestions within the department by a LimeSur- date on a video project by York’s Academic Innovation Fund. vey form. Issues of using online forms will be discussed. A joint venture between Counselling & Disability Services and York University Libraries, the end products will assist both InsideOCULA goes online and interactive prospective and current students in navigating their way across Martha Attridge Bufton, Jenaya Webb, Elizabeth Yates, OCULA campus to various services and in using accessibility software Members (e.g. Kurzweil). How do you create an interactive online publication designed 46 OLA SUPER CONFERENCE 2013

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to engage Ontario’s academic library community? Our web Beyond Literacy: Exploring a Post-Literate Future migration team will unveil the exciting results of this challenge Kate Restivo, iSchool, University of Toronto and describe the steps we followed in preparing InsideOCULA’s Reading and writing are doomed. Literacy as we know it is extreme newsletter makeover. We’ll discuss the importance of over. Welcome to the post-literate future. Beyond Literacy is a planning and documentation, explain the process of working thought experiment which explores the possibilities of a post- with OLA’s new content management system (iMIS), and share literate future - a future in which literacy (reading and writing; our successes and lessons learned. The demands of distance visible language) has been displaced, replaced, or exceeded collaboration among team members in Ottawa, Hamilton, and by a new or evolved capacity, capability or tool. It is also an Toronto will also be highlighted. experiment in scholarly communication (www.beyondliteracy. com) and pedagogy. Created by University of Guelph librarian Info Health: Anatomy of a Successful Health Information Pro- and instructor, Michael Ridley, in conjunction with graduate gram students at the University of Toronto’s iSchool, the project was Cathy Simpson, Niagara-on-the-Lake Public Library co-published by ACRL and OLA. There’s an abundance of health information, but determining if it’s reliable isn’t easy. In response to this, Niagara-on-the-Lake ESL Cafe at Hanover Public Library Public Library partnered with their local family health team and Agnes Rivers-Moore, Hanover Public Library medical school to bring their community timely and accurate Hanover Public Library partnered with the Adult Learning health information. Info Health focuses on healthy living, dis- Centre in Walkerton to offer English Second Language Cof- ease prevention, detection and management and navigating the feehouses to the newcomers in the area. We offer a monthly healthcare system. The monthly programs reach a live audience venue for new Canadians to meet, socialize, practice English of 30 to 50, are broadcast on local cable and available to borrow conversation, and exchange information about experiences in on DVD. Learn how you can start and run a successful health Canada. Refreshments are provided and the information that information program in your community. our guests exchange is priceless. Many do not know where to turn to discuss assorted problems – shared information and All Our Sisters National Forum - Shoebox Stories peer support help them cope. Library staff attend and help with Heather McDonald, London Public Library information. This is a highly popular program, and makes an Come and hear about the three year journey of the London enormous difference in people’s lives. Public Library participating at a national level while engaging with the people that are often most misunderstood. This com- Entering the Academic Honesty Milieu: Strategies for Success munity led project enhanced partnerships while providing a Susan Shepley, Sheridan College voice for women who have experienced homelessness. All Our What role can a library play in advancing the academic integrity Sisters National Forum was the first national multidisciplinary of its institution? See how Library & Learning Services has been conference addressing the social, economic and practical is- leading academic honesty initiatives at Sheridan College and sues affecting women who are homeless or at risk of homeless- the impact these have had at both the program and administra- ness. Learn why the London Public Library decided to dedicate tive levels. We’ll share practical strategies for implementing resources and take on a leadership role in a project whose mis- a suite of learning tools that can transform an institution’s sion it was to initiate and engage through dialogue, research approach to policy development, prevention and intervention and lived experience. strategies.

It’s Virtually the Real Thing Getting ready for RDA: a modular approach to training Library Karin Davidson-Taylor, Royal Botanical Gardens staff Imagine being able to connect with experts globally without Emma Cross, Carleton University Library having to go further than your local library. Videoconferenc- Resource Description and Access is the new content standard ing is an innovative technology that enables you to interact in coming this Spring 2013. Libraries will need to address training real-time with cultural organizations as well as other libraries for staff in all Departments on how to interpret, catalogue and throughout North America and beyond. Explore how you can use RDA records. This poster will analyze training needs faced collaborate with other libraries, provide engaging education by most libraries and offer a practical guide to implement- sessions for patrons including seniors and children, or extend ing RDA applicable to libraries of all sizes. Emma Cross is a this service to community organizations. School and academic member of the Pan-Canadian Working Group on Cataloguing libraries can support and enhance teachers’ lessons with cur- with RDA and the poster will be based on her experiences plan- riculum connected interactions. Come with your questions and ning and delivering RDA training at Carleton University Library. leave with enthusiasm to discover how you might use video- Please drop by to discuss RDA and obtain some practical sug- conferencing in your library. gestions on implementation for your Library.

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Google vs Databases : Comparison of Information Retrieval ing door-to-door. It was very hard to track problems and ensure Systems consistent quality services. This new procedure enables the Marg Baltzer, London District Catholic School Board library to document systems problems and allocate resources We have access to an unprecedented amount of electronic more efficiently. This poster will share our success and experi- information. In general, it appears that most people have come ence with the new procedure. to rely on search engines as their preferred information source. Librarians and other key stakeholders prefer to access infor- Back to the future? a Team-based approach to Collections mation from subscription based databases. In an objective, Linda Graburn, University of Guelph evidence based approach we evaluated the effectiveness and Poster presents a case study on the implementation of an efficiency of search engines and databases. The results show a integrated Information Resources team of librarians respon- statistically significant difference in search results that will as- sible for all aspects of collection development, management sist key stakeholders to make more informed decisions. and assessment. As opposed to the more common “liaison” model of distributed collections responsibilities, the advan- A central place to manage system problems tages of an integrated, dedicated team lie in the areas of shared Grace Liu, University of Windsor Leddy Library decision-making, improved book plan design, greater potential Do you have a central place to report and track system prob- for research collaboration, and easier management of workload lems? Have you had complaints on service delay? In November and professional development opportunities. Additional ben- 2011, our library developed a new procedure adopting an email efits of this staffing model include improved ability to deal with account as the primary contact for library staff to report system the challenges of dwindling budgets, support interdisciplinary problems. In previous practice, such reports went to individual research, resolve access issues, and meet provincial “Institu- technicians’ telephones, emails or expressed directly by knock- tional Quality” assessment requirements.

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Super EXPO 2013 — Thursday

10:oo am to 5:30 pm MTCC Hall C

Over 200 Companies and 900 representatives at Canada’s Largest Library and Information Tradeshow

• Time-saving comparison shopping • Tips for improving your programs • Tire-kicking product analysis • Creative problem-solvers • Instant competitive intelligence • Win some great prizes • Hot new technologies • The OLA Café is your rendezvous centre • Suppliers can look you in the eye • Autographing Authors On Stage Thursday at the Expo Theatre

10:30 am – 10:55 am Come and find out how the latest technological develop- Populate your Institutional Repository and VIVO Profiles ments from Serials Solutions will further your library’s the Smart Way mission – and support both researchers and librarians. Julia Hawks With the Summon® web-scale discovery service, we are Symplectic Elements is used by an increasing number rapidly releasing new features to meet user’s needs and of academic institutions in five countries to facilitate the support the library’s critical role in the research process. deposit of documents into Institutional Repositories as We will also demonstrate how the Intota® web-scale well as populate VIVO profiles. management service is the dramatic new future of library management. 11:00 am – 11:25 am Past, Current & Future Classics from Groundwood Books 12:30 pm – 12:55 pm Fred Horler, Marketing Manager ebrary® Extended Access™ Join Fred and see a multi-media presentation of recent Rebecca Dixon and new children’s titles. Extended Access reduces upfront costs to the library, prevents speculative purchases of multiple copies, and 11:30 am – 11:55 am ensures researchers have on-demand access to the e- Ontario Newspapers Now in Eureka.cc books they need! If a title is in use, and another research- Sylvain Robichaud, Director of Sales – Americas er needs it, the library can upgrade to a multi-user access EUREKA.CC has gone global, starting right here in On- model when available, purchase another copy, or take tario! No longer solely a French News and Current events a short-term loan. The process can be automated and database, EUREKA.CC now offers academic, school and seamless to end-users, or libraries can receive email noti- public libraries over 4,000 sources of information from fications and trigger the additional purchases themselves. around the world. With the recent addition of a large number of Sun Media titles (of which the ex Osprey titles) 1:00 pm – 1:25 pm from Ontario and the rest of Canada, EUREKA.CC now ebrary® Three-User License offers an unmatched solution when it comes to Canadian Rececca Dixon content, both in English and French. Moreover, with titles Due to launch in early 2013, ebrary’s three-user access from every State in the USA, from all over Europe and model provides academic libraries with another layer of Asia and with TV transcripts, thousands of reports and strategic e-book acquisition and ensures access to highly studies, blogs and more, EUREKA.CC has your informa- used perpetual titles. The three-user license works in con- tion needs covered. junction with our recently launched Extended Access service, easily allowing your library to automatically upgrade 12:00 pm – 12:25 pm your single-user titles based on usage by researchers. Serials Solutions Kristen Hatchman WWW.ACCESSOLA.COM 49

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1:30 pm – 1:55 pm about 600 were interned at remote camps. James Lorimer CAMPUS: Using the NFB Collection in your library & Company and Columbus Centre discuss new resources This session will demonstrate CAMPUS – the NFB’s online to teach students about this dark chapter in Canada’s past. streaming room. CAMPUS provides librarians and educa- A new book in the Righting Canada’s Wrongs series offers a tors with effective strategies for integrating film titles, in- visual guide to the Italian Canadian experience. Travelling and teractive projects, MARC Records and education materials permanent exhibits and a digital archive/website offer a com- into their libraries. CAMPUS features 2500+ on-demand prehensive view on the Italian Canadian WWII internments. films and interactive productions, pedagogical evaluations, and a wide variety of special features and functions. 3:00 pm – 3:25 pm Past, Current & Future Classics from Groundwood Books 2:00 pm – 2:25 pm Fred Horler, Marketing Manager Simply Map Canada Join Fred and see a multi-media presentation of recent Steven Swartz, VP Sales and new children’s titles. Live demonstration of Simpy Map Canada – the most powerful and easy to use web-based mapping and data analysis tool available. 3:30 pm – 3:55 pm Populate your Institutional Repository and VIVO Profiles 2:30 pm – 2:55 pm the Smart Way Teaching about Discrimination: Italian Canadians as Julia Hawks Enemy Aliens Symplectic Elements is used by an increasing number Pal Di Iulio, Director, Columbus Centre of academic institutions in five countries to facilitate the During the Second World War, Italian Canadians consid- deposit of documents into Institutional Repositories as ered a threat to Canada were designated as “enemy aliens”; well as populate VIVO profiles. Author Signings See the Exhibitor Directory or check the poster outside the EXPO for times and locations • Rona Arato • Joyce Grant • Jennifer Maruno • Sharifa Sharif • Andrea Beck • Stella Grasso • Syliva Maultash Warsh • Valerie Sherrard • Rebecca Bender • Earle Gray • Norah McClintock • Eve Silver • Holly Bennett • Janet Gurtler • Sylvia McNicoll • Marsha Skrypuch • Michael Betcherman • Linda Hutsell-Manning • Mireille Messier • Chad Solomon • Maria Birmingham • Natalie Hyde • Terry Mosher • Ted Staunton • Constance Brissenden • Darren Hynes • Evan Munday • Kathy Stinson • Sigmund Brouwer • Angela James • Eric Murphy • Bill Swan • Cathy Marie Buchanan • Oliver Jeffers • Mahtab Narsimhan • Larry Swartz • Alan Butcher • Marthe Jocelyn • Karen Patku • Kevin Sylvestor • Ed Butts • Kathy Kacer • Marianne Paul • Ania Szado • Melodie Campbell • Susanna Kearsley • Shane Peacock • Urve Tamberg • Megan Crewe • Deborah Kerbel • Louise Penny • Erin Thomas • Douglas Davey • Soyeon Kim • Lydia Perovic • Meg Tilly • Hilary Davidson • Carol Koechlin • David Poulsen • Teresa Toten • Vicki Delany • Adrienne Kress • Andrew Pyper • Richard Ungar • Laura deCarafel • Larry Krotz • Morgan Rhodes • Peter Unwin • Brian Deines • Monica Kulling • Jael Ealey Richardson • Rebecca Upjohn • Christopher Dinsdale • Rob Laidlaw • Scott Robbins • Vikki VanSickle • Jan Dolby • Jennifer Lanthier • Jeff Ross • Eric Walters • Phillipa Dowding • Andrew Larsen • Adira Rotstein • Michelle Wan • Sharon Drache • Ingrid Lee • Elizabeth Ruth • Christopher Ward • Anne Dublin • Loris Lesynski • Rosemary Sadlier • Mary Williamson • Claire Eamer • Deb Loughead • Hilary Scharper • John Wilson • Wallace Edwards • Larry Loyie • Lorna Schultz- • Kari-Lynn Winters • Rachel Epstein • Roy MacGregor Nicholson • Frieda Wishinsky • Barbara Fradkin • Christopher • Richard Scrimger • Werner Zimmermann • Alma Fullerton MacKinnon • Ken Setterington

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Annual General Meetings, Awards, Receptions, Reunions

700 MTCC 204 704 off site 5:15 pm 6:00 pm – 8:00 pm ONTARIO COLLEGE AND UNIVERSITY FACULTY OF INFORMATION ALUMNI ASSOCIATION LIBRARY ASSOCIATION RECEPTION ANNUAL GENERAL MEETING It’s a tradition! The Faculty Presiding: Jennifer Peters, President 2012 of Information Alumni As- sociation is hosting a super AWARD PRESENTATION & RECEPTION gathering to celebrate its super Lifetime Achievement Award: CoryLaverty, alumni. Catch up with classmates at the Baton Rouge restau- Queen’s University rant’s second floor at 277 Front Street West, from 6:00 pm to 8:00 pm, minutes away from the conference centre. Same great Jennifer Peters venue, but we’re moving upstairs so it’s just us. If we’re loud, it is all our fault this time! Entry is only $10 at the door and 701 MTCC 107 includes a drink ticket and yummy appetizers. No need to be a 5:15 pm conference attendee — all alumni are welcome. ONTARIO SCHOOL LIBRARY ASSOCIATION ANNUAL GENERAL MEETING 706 ictc wellington Presiding: Elizabeth Gordon, President 2012 6:00 pm – 8:00 pm AWARD PRESENTATIONS & RECEPTION SAN JOSE STATE UNIVERSITY SCHOOL OF LIBRARY AND Teacher-Librarian of the Year: INFORMATION SCIENCE June Rysinski, Corpus Christi/ St. Paul You’re Invited! The San Jose State Schools, Thunder Bay Catholic DSB University School of Library and Distinguished Administrator of the Year Information Science is hosting a net- Award: Troy Mackenzie, Beatrice Strong working reception at the OLA Super Public School, KPRDSB Conference 2013. Enjoy complimentary hors d’oeuvres while Award for Special Achievement: Anita mingling with SLIS faculty, staff, alumni, students, and friends. Elizabeth Gordon Brooks Kirkland, Waterloo Region DSB It’s a great opportunity to make new contacts and catch up with Brodart/OLA Technical Services Award: your colleagues. Our School’s reception is FREE to attend, and Deanna Harron, Turner Fenton Secondary School, Peel DSB there’s no need to RSVP. With the generous support of OTHER MEETINGS

THE PARTNERSHIP JOURNAL EDITORIAL MEETING 702 MTCC 202B ictc wentworth room 5:15 pm 10:30 am to 12:00 noon ONTARIO HEALTH LIBRARIES ASSOCIATION David Fox, Editor ANNUAL GENERAL MEETING Presiding: Sophie Regalado, President 2012 LIBRARY SETTLEMENT PROGRAM PARTNERS’ MEETING MTCC 202B 703 off site 12:00 noon to 2:00 pm 5:30 pm – 7:30 pm WESTERN UNIVERSITY ALUMNI RECEPTION PROGRESSIVE LIBRARIANS GUILD Reconnect with LIS faculty, staff and MTCC ROOM 201E alumni. Joe Badali’s, 156 Front Street 5:15 pm West, Toronto, ON. Complimentary hors d’oeuvres and refreshments.

* 8:00 pm screening of film La Sacrée in ICTC Ontario. (See Page 20)

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Public Library Awards Event NEW FORMAT

ONTARIO PUBLIC LIBRARY ASSOCIATION & ONTARIO LIBRARY BOARDS’ ASSOCIATION PRESENTS

705 ICTC Ballroom Reception: 5:30 pm, Award Presentations: 6.30 pm Ticket required: $33

New program this year! Join your colleagues in recognizing excellence in Ontario’s Public Libraries. The evening will begin with a mix and mingle including drinks and hors d’oeuvres, followed by an award presentation gala honouring our colleagues and innovative library initiatives.

Host: Kevin Sylvester, author, illustrator, and radio broadcaster

Special guests: The Honourable Michael Chan, Minister, Tourism, Culture, and Sport; Steven Davidson, Deputy Minister of Tourism, Culture, and Sport With the generous support of

Celebrate the accomplishments of Ontario’s Public Libraries and the achievements of the individuals who lead the way at the gala awards presentation.

Awards to be presented: The following awards will be recognized but presented • Minister’s Award for Innovation at other events: • Angus Mowat Award of Excellence • OPLA Children’s or Youth Services Librarian of the • Ontario Public Library Guidelines monitoring and Year: Jane Salmon, Barrie Public Library Accreditation Council, Accreditation Certificates • OPLA’s Advocacy in Action: Excellence in • Friends of Ontario First Nation Public Libraries Children’s or Teen Services Award: • James Bain Medallion for the Public Library • Brantford Public Library Choices Project Trustee of the Year: Jane Hilton, Whitby Public Library Board • W.J. Robertson Medallion for the Public Librarian of the Year: Ian Ross, Whitby Public Library • OLA Archival and Preservation Achievement Award: Whitby Public Library Archives Digitization Project • Prix Micheline-Persaud: Julie Desmarais, Bibliothèque publique d’Ottawa • Advancing Public Library Leadership Certificates

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