2019-20 Annual Report and Accounts Information and technology for better health and care Health and Social Care Information Centre (HSCIC) Annual Report and Accounts 2019-20 The Health and Social Care Information Centre is an executive non-departmental public body created by statute, also known as NHS Digital. Presented to Parliament pursuant to Schedule 18, paragraph 12(2)(a) of the Health and Social Care Act 2012. Ordered by the House of Commons to be printed on 16 July 2020. HC 537 © NHS Digital copyright 2020 This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/ open-government-licence/version/3 Where we have identified any third-party copyright information, you will need to obtain permission from the copyright holders concerned. This publication is available at www.gov.uk/official-documents Any enquiries regarding this publication should be sent to us at
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[email protected] www.digital.nhs.uk Contents Chairman’s foreword 6 Performance report 8 Chief Executive’s introduction 8 What we did in 2019-20 10 Performance analysis 34 Accountability report 40 Corporate governance report 41 Remuneration and staff report 48 Salaries and pensions of senior management 58 Annual governance statement 64 Statement of Accounting Officer’s responsibilities 72 Parliamentary accountability and audit report 73 The certificate and report of the Comptroller and Auditor General to the Houses of Parliament 74 2019-20 Accounts 77 Notes to the accounts 82 Board members’ biographies and register of interests 108 5 Chairman’s foreword Over the past few months, we have faced the most serious public health emergency in a century.