2019 Annual Report

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2019 Annual Report Annual Report 2019 DISCLAIMER: Certain statements in this report constitute forward-looking statements. Forward-looking statements are statements (other than statements of historical fact) relating to future events and the anticipated or planned financial and operational performance of Michael Hill International Limited and its related bodies corporate (the Group). The words “targets,” “believes,” “expects,” “aims,” “intends,” “plans,” “seeks,” “will,” “may,” “might,” “anticipates,” “would,” “could,” “should,” “continues,” “estimates” or similar expressions or the negatives thereof, identify certain of these forward-looking statements. Other forward-looking statements can be identified in the context in which the statements are made. Forward-looking statements include, among other things, statements addressing matters such as the Group’s future results of operations; financial condition; working capital, cash flows and capital expenditures; and business strategy, plans and objectives for future operations and events, including those relating to ongoing operational and strategic reviews, expansion into new markets, future product launches, points of sale and production facilities. Although the Group believes that the expectations reflected in these forward-looking statements are reasonable, such forward-looking statements involve known and unknown risks, uncertainties and other important factors that could cause the Group’s actual results, performance, operations or achievements or industry results, to differ materially from any future results, performance, operations or achievements expressed or implied by such forward-look- ing statements. Such risks, uncertainties and other important factors include, among others: global and local economic conditions; changes in market trends and end-consumer preferences; fluctuations in the prices of raw materials, currency exchange rates, and interest rates; the Group’s plans or objectives for future operations or products, including the ability to introduce new jewellery and non-jewellery products; the ability to expand in existing and new markets and risks associated with doing business globally and, in particular, in emerging markets; competition from local, national and international companies in the markets in which the Group operates; the protection and strengthening of the Group’s intellectual property rights, including patents and trademarks; the future adequacy of the Group’s current warehousing, logistics and information technology operations; changes in laws and regulations or any interpretation thereof, applicable to the Group’s business; increases to the Group’s effective tax rate or other harm to the Group’s business as a result of governmental review of the Group’s transfer pricing policies, conflicting taxation claims or changes in tax laws; and other factors referenced to in this presentation. Should one or more of these risks or uncertainties materialise, or should any underlying assumptions prove to be incorrect, the Group’s actual financial condition, cash flows or results of operations could differ materially from that described herein as anticipated, believed, estimated or expected. Accordingly, you are cautioned not to place undue reliance on any forward-looking statements. The Group does not intend, and do not assume any obligation, to update any forward-looking statements contained herein, except as may be required by law. All subsequent written and oral forward-looking statements attributable to us or to persons acting on the Group’s behalf are expressly qualified in their entirety by the cautionary statements referred to above and contained elsewhere in this announcement. TERMINOLOGY: In this report, unless otherwise specified or appropriate in the context, the term "Company" refers to Michael Hill International Limited, and the terms "Group" or "Michael Hill" refer to the Company and its subsidiaries (as appropriate). JEWELLERY FROM SPIRITS BAY COLLECTION BY CHRISTINE HILL b The Directors are pleased to present the annual report of Michael Hill International Limited and its subsidiaries for the year ended 30 June 2019 What’s inside 3 COMPANY PROFILE 21 MICHAEL HILL INTERNATIONAL An introduction to the Company VIOLIN COMPETITION and our goals Our Group’s involvement in giving back to our community 5 CHAIR & CEO REVIEW Emma Hill & Daniel Bracken 23 DIRECTORS' REPORT review the Group’s overall A review of the year’s operations performance for the year and the plans and priorities for the future 7 KEY FACTS Key results and data for the year 30 INFORMATION ON DIRECTORS 12 TREND STATEMENT 35 REMUNERATION REPORT A table of our historical Remuneration of Directors and performance over the past key executives five years 46 AUDITOR’S DECLARATION 15 SUSTAINABILITY REPORT 47 FINANCIAL STATEMENTS 17 OUR PEOPLE PROMISE 98 AUDITOR’S REPORT Enabling our team members to reach their full potential 102 ASX LISTING RULES - ADDITIONAL INFORMATION 18 EXECUTIVE AND MANAGEMENT Our key people across Australia, 104 CORPORATE DIRECTORY New Zealand and Canada 20 CELEBRATING OUR SUCCESS A look at how we pay tribute to our managers and high achievers 1 2 Company profile Michael Hill is a specialist retail In June 2016 shareholders voted overwhelmingly in favour of moving the primary stock exchange listing jewellery chain. As at 30 June 2019, of Michael Hill from the New Zealand Stock Exchange to the Australian Securities Exchange. On 7 July 2016 it operates 306 stores in Australia, the Company was admitted to the official list of the Australian Securities Exchange as its primary listing with New Zealand and Canada. a secondary listing on the New Zealand Stock Exchange (ASX/NZX: MHJ). The first Michael Hill store opened in 1979 when Sir As at 30 June 2019, the Group had 168 stores in Michael Hill and his wife, Lady Christine Hill launched their Australia, 52 in New Zealand and 86 stores in Canada. unique retail jewellery formula in the New Zealand town of Around the world, the Group employs approximately Whangarei, some 160 kilometres north of Auckland. 2,500 permanent employees across retail sales, With dramatically different store designs, a product manufacturing and administration roles. range devoted exclusively to accessible jewellery and the Michael Hill's vision is to be the most loved jewellery clever use of high impact advertising, Michael Hill rapidly destination. gained popularity and rose to national prominence. Information on our corporate governance policies Through the successful listing on the New Zealand and practices, including our Corporate Governance Stock Exchange in 1987, the Group expanded into Statement, is available in the corporate governance Australia. The next 15 years saw sustained growth and in section of our website at investor.michaelhill.com 2002, Michael Hill expanded into North America, opening its first stores in Vancouver, Canada. The Group's Canadian store presence continues to grow as does the Group's online presence in all markets in which it operates. EXCLUSIVE TO MICHAEL HILL, THE SOUTHERN STAR DIAMOND IS UNIQUELY CUT TO REVEAL AN EIGHT POINT STAR, EIGHT HEARTS AND EIGHT ARROWS, SYMBOLISING TRIPLE GOOD FORTUNE 3 Chair & CEO Review ...many of our pieces are created by our in-house team of master jewellers – one of the only retailer-led workshops in the world... 4 Dear Shareholders, POSITIVE MOMENTUM AND A REAL SENSE OF PURPOSE As culture has always been important to us we were The last year has been both transitional and formative for disappointed to discover during the year a misapplication of the Michael Hill. Whilst we are not satisfied with the financial result, General Retail Industry Award which affected many of our store we are very excited about the work we have been doing to based Australian teams. We moved quickly and decisively to self reshape the business for the future. As our new initiatives and report this mistake and are committed to a thorough process to strategies gain momentum, we are confident in our ability to put it right. We sincerely apologise to our team members and grow our brand and our market share and improve our financial stakeholders who have been affected by this misapplication. performance. Last year we continued to strengthen our sustainability The Board was delighted to welcome Daniel Bracken practices. The highlight of this was being issued the Responsible as CEO in November and we have since strengthened the Jewellery Councils certification for a period of three years which executive team with the appointment of Andrea Slingsby as validates our adherence to responsible business practices Chief Operating Officer and Joanne Matthews as Chief People throughout our supply chain capturing human rights, labour rights, Officer. We are all aligned on the strategy and focused on health and safety, environmental impact, conflict free diamonds building scalable foundations for future growth. The Board and many more important topics for the jewellery industry. was pleased with Daniel’s refinement and endorsement of the strategy and encouraged by the way the business moved WHAT ARE THE PRIORITIES FOR THE COMING YEAR? decisively in the second quarter to ensure a steady turnaround We are certainly proud of the way the team pulled together, in sales momentum for the balance of the financial year. reversing the momentum of the business during the course of the year. Whilst we expect market conditions to remain BRANDED COLLECTIONS - THE CORNERSTONE OF challenging next year, we will continue to focus on strengthening OUR STRATEGY
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