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Supplier Readiness Guide

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Supplier Readiness Guide Supplier readiness guide One team accomplishing a global mission. Simple. Connected. Secure. Supplier readiness guide Table of contents Welcome to Raytheon Technologies 3 Step one: invitation access 4 Step two: 2-factor authentication 5 Step three: Supplier Portal 6 Step four: Raytheon Sourcing 7 Step five: Supply Chain platform 8 Step six: Raytheon Secureforms 9 Step seven: invoicing 10 Step eight: Partner Information Manager 11 Glossary 12 Contact information 13 Supplier readiness guide Welcome to Raytheon Technologies Welcome to the Raytheon Technologies supply base. This guide introduces you to online applications you will need to use to do business with Raytheon Technologies. The applications have easier access, improved efficiencies, increased information accuracy and enhanced communications to ensure that doing business with Raytheon Technologies is simple, collaborative and secure. We are building an inclusive culture through our supplier diversity initiatives. The company’s supplier diversity program provides an inclusive environment to do business with small, minority-owned, women-owned, veteran-owned (including service disabled veterans) and HUBZone businesses. Additional information and resources are available online at http://www.rtx.com/suppliers. Exostar® Overview Exostar was founded in 2000 by Raytheon Technologies, Boeing, Lockheed Martin, BAE Systems and Rolls Royce to facilitate electronic transactions among themselves, their customers and suppliers. Exostar was sold to the private equity firm Thoma Bravo in June 2020. Exostar Managed Access Gateway EXOSTAR MANAGED ACCESS GATEWAY (MAG) RA S RA S P RA S RA S S S AL INFORMATION SS PLATFORM MANA • Purchase orders (POs) • Supplier rating • Cyber survey • Requests or uotes • Electronic completion • Advanced shipping system (SRS) (Rs) o orms such notices (ASNs) • Supplier contact • Auctions as annual • Invoices inormation representations and • Invoices certi�cations (Reps and Certs) CR-003 AUA TRASACTIO OUM AUA 2-ACTOR AUTTIICATIO R Supplier readiness guide Step one: invitation access Access to Raytheon Technologies applications is by invitation only through the following methods and is limited to existing suppliers. • Your Exostar administrator can add you to the account. Additional information and resources are available through the MyExostar website at https://my.exostar.com/display/TE/Raytheon Technologies. • If you have an account but don’t have access to our applications, select “Request Access” for the required application. • If neither you nor your company have Exostar accounts, contact us at [email protected] with your company name and address as well as your full name, email address and telephone number to request an invitation. • If you are interested in becoming a Raytheon Technologies supplier, register at http://rtx.suppliergateway.com. You will be contacted if there is interest in pursuing a business relationship. How to Create a New Exostar User Account New users can Buyer submits Supplier account User's new login User account Data log in to Exostar Task invitation initial setup ID creation activation transfer to access applications such as the Raytheon Immediate One to three Less than Less than Less than Technologies Timing business days one day one day one day Supplier Portal Action Raytheon Exostar/Raytheon Supplier Supplier Supplier owner Technologies Technologies buyer Corp. Supply Chain • Initial • Supplier data • Supplier accepts • Supplier logs in • Exostar sends informational is entered into invite to activate to activate account data file to email sent to Exostar to account Raytheon • Supplier accepts supplier request a new Technologies • Supplier accepts terms and account setup • New user request terms and conditions • Raytheon Outcome sent to Raytheon • Email invitation conditions Technologies • If there is an Technologies to join Exostar is system accepts • Login and Exostar account Corporate Supply sent to supplier data password for this company, Chain information the company's • Completed automatically Exostar nightly sent to supplier administrator must approve new user Dependencies/ Successful Errors in supplier Supplier action Supplier action Data errors assuming no data entered by (must be completed (new user and Exostar possible delays technical issues buyer within 30 days) admin when applicable) Note: A successful new user account setup takes approximately two days. Invitation access support Email: [email protected] Supplier readiness guide Step two: 2-factor authentication Raytheon Technologies has partnered with Exostar to improve security by implementing a 2FA login process. This reduces the risk of an unauthorized person gaining access to Raytheon Technologies network, which helps protect our collective systems and data. • Review the information about 2FA at the Exostar website: https://my.exostar.com/ display/TE/Credentialing+-+MAG • If you do business only with Raytheon, registering for a phone-based SMS one-time password (OTP) will provide sufficient security. However, if you also do business with other Exostar partners such as Boeing or Lockheed Martin, you may need a different type of 2FA credential. Please review the information at https://my.exostar.com/ display/TE/Credentialing++MAG to determine the type of credential needed. • If you already have a 2FA token, review the information on https://my.exostar.com/ display/TE/Credentialing+-+MAG to determine what action may be required to access Raytheon Technologies applications at the Exostar website. Factor authentication: phone-based OTP New users can log in to Exostar Task Purchase credential Identifying vetting Phone registration to access applications such as the Raytheon Technologies Timing Less than one day Less than one day Less than one day Supplier Portal Action Supplier Supplier Supplier owner • Supplier purchases • Supplier completes • Supplier registers phone Outcome phone OTP credential online identity • Supplier uses test code through Exostar verification through to activate their Exostar credentials • Assumes supplier has • Assumes supplier has • Supplier cannot use active Exostar login ID active login ID phone and purchases Dependencies/ • Assumes supplier has • Assumes supplier has hardware token instead possible delays credit card available to credit card available to • Hardware tokens must use — otherwise must use — otherwise must be mailed, approved go through invoicing go through invoicing and upgraded processing processing Training video on processing How to purchase a phone-based OTP token a 2FA token Note: A successful new user account setup takes approximately two days. 2FA support Web: https://my.exostar.com/display/TE/Support Contact Exostar at 703-793-7800 Supplier readiness guide Step three: Supplier Portal The supplier portal features: • Supplier rating system (SRS) • Invoicing information • Supplier contact infomation • Bulletin board • Business-specific information • FAQs/training • SCAR response guidelines Supplier rating system The supplier rating system provides a consistent method of rating suppliers across Raytheon Technologies. Sharing ratings with our suppliers opens the lines of communication, leading to improved relationships and improved quality and delivery to the service member. Supplier portal support Email: [email protected] Supplier readiness guide Step four: Raytheon Sourcing Raytheon Sourcing, hosted through Exostar, is used by Raytheon Technologies for its procurement (sourcing) needs. Suppliers can respond to RFIs,RFPs,RFQs and participate in e-auctions within Raytheon Sourcing. Upon submission, response or bid information is sent to Raytheon Technologies’ systems for analysis. • There is no fee to respond via Raytheon Sourcing. • If you are not registered, you will initially receive the RFQ via email, along with instructions on how to register. • The Raytheon Technologies buyer is also notified of your RFQ response via email. Training: https://my.exostar.com/display/TE/Raytheon+Sourcing Raytheon Sourcing support Web: https://my.exostar.com/display/TE/Support Contact Raytheon Sourcing at 703-793-7800 Supplier readiness guide Step five: Supply Chain platform The Supply Chain platform enables electronic collaboration for: • Purchase orders (POs) • Advanced ship notifications (ASNs) • Invoices Email notification of new POs includes a brief summary of the order and a direct link to the PO within the Supply Chain platform. Acceptance of POs is required within the platform, and additional guidance can be found in the application training documentation via the link. Processing shipments and associated labels are also managed in the platform. Depending on the number of transactions processed through Supply Chain Platform, additional fees may apply. Training: Raytheon/RSCP/Training System requirements: https://my.exostar.com/display/TE/ Supply+Chain+Platform+%28SCP%29+System+Requirements Supply Chain platform support Web: https://my.exostar.com/display/TE/Support Contact Exostar at 703-793-7800 Supplier readiness guide Step six: Raytheon Technologies Secureforms Raytheon Technologies’ SecureForms application is a centralized repository for the management of suppliers’ forms such as the Annual Representations and Certifications (Reps & Certs) Form CR- 003. Certifications include: • Information Raytheon Technologies needs to report to the government • Federal Acquisition Regulation (FAR) • Defense Federal Acquisition Regulation Supplement (DFARS) • Tax reporting requirements Benefits
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