Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: AC Group Respond To: Philadelphia Convention & Visitors Bureau Account Address: 17th Floor Millbank Tower , SW1P 4QP Assigned Sales Rep: Miriam Chovanec United Kingdom Title: Senior International Tourism Sales Manager Contact Name: Thomas Marcial Phone: + 1 646 645 9189 Phone: 215-636-4453 Fax: Fax: Email: thomas@actours.travel Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Travel specialists founded the company in 1999 as AC Tours. Since then they have grown and expanded to incorporate four premier brands with offices in London, Paris and New York. In 2017 the AC Group acquired French Travel Partners, an inbound travel company that has been delivering destination management and specialist tours since 1985.
Their AC brands are built on a reputation for delivering first class service. In 2014 and 2017 AC Tours was recognized by the UK Inbound Awards for Excellence and named Tour Operator of the Year.
Every day their team of around 90 employees enjoy using their experience, creativity, contacts and passion to deliver excellence – whether arranging meetings, conferences and events on the ground for overseas clients or creating bespoke tours and memorable incentive trips.
TYPE OF BUSINESS: Wholesale International Receptive
MEETING NOTES: Miriam met with Thomas at NAJ RTO Summit East in New York City. Thomas is relatively new to AC Group. Miriam shared what’s new in Philadelphia, including the increasing hotel inventory. Thomas shared that Philadelphia is a need market for AC Group and is very interested in building more hotel product.
FOLLOW-UP: Thomas will be sending information to Miriam post NAJ RTO Summit East that will help identify hotels that will align with AC Group clientele.
INFO REQUESTS: Provided all (8) translated Frankly Philadelphia Videos and International Visitor Guides.
PRODUCT REQUESTED: Hotels interested in FIT partnership and learning more about AC Group contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: AlliedTPro NYC Respond To: Philadelphia Convention & Visitors Bureau Account Address: Floor 5 5 Penn Plaza Assigned Sales Rep: Miriam Chovanec New York, NY 10001 Title: Senior International Tourism Sales Manager Contact Name: Esther Roth Phone: 212-596-1053 Phone: 215-636-4453 Fax: 212-313-9813 Fax: Email: [email protected] Email: [email protected] Website: www.alliedtpro.com Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: AlliedTPro is an international receptive tour operator, a dynamic and innovative company arranging and operating land-based services in the USA. Head office is in New York, with regional offices in Orlando, Miami, Los Angeles, Las Vegas and Hawaii. AlliedTPro specializes in FIT, Groups & Incentives, Escorted Tours.
TYPE OF BUSINESS: International Receptive Tour Operator
MEETING NOTES: Miriam met with Esther at NAJ RTO Summit East in New York City. Miriam shared updates on Philadelphia, focusing on the upcoming hotel inventory increase. Esther shared that ATP is always looking for updated destination information including restaurants, attractions, and experiential experiences. Learning of the updates in the city, Esther would like to revisit the city for a FAM.
INFO REQUESTS: Miriam provided the hotel list, group dinning list, International Visitors Guide (all languages), and Frankly Philadelphia Video (all languages)
PRODUCT REQUESTS: For more information on working with ATP contact Miriam at [email protected].
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Amadeo Travel Solutions Respond To: Philadelphia Convention & Visitors Bureau Account Address: 25 Pompton Ave Verona, NJ 07006 Assigned Sales Rep: Miriam Chovanec Title: Senior International Tourism Sales Manager Contact Name: Marko Manojlovic Phone: Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: www.amadeotravel.com/ Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Winner of the “Export Achievement Award” awarded to companies who excel globally, by the United States Department of Commerce. Amadeo Travel Solutions is America's premier Mini Tour operator, they create, design and operate tours from 1 day to 5 days with, daily guaranteed departures from New York, Los Angeles and Las Vegas to the interesting sights in America. All of their tours are GUARANTEED for departure and are guided by live guides in English, Italian, Spanish, Portuguese, French and German.
TYPE OF BUSINESS: International Receptive Tour Operator
MEETING NOTES: Miriam met with Marko at NAJ RTO Summit East in New York City. Marko shared that a challenge for booking Philadelphia is finding budget conscious rates with breakfast included. Miriam shared updates on Philadelphia, focusing on both newly opened and the upcoming hotel inventory increase as a future possibility to address availability. Marko is interested in exploring all options.
INFO REQUESTS: Miriam provided the hotel list, group dinning list, International Visitors Guide (all languages), Frankly Philadelphia Video (all languages), and convention calendar.
PRODUCT REQUESTS: For more information on working with Amadeo Travel Solutions contact Miriam at [email protected].
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: American Tour Guide Association Respond To: Philadelphia Convention & Visitors Bureau Account Address: PO Box 8363 New York, NY 10116 Assigned Sales Rep: Miriam Chovanec Title: Senior International Tourism Sales Manager Contact Name: Paula Reynolds Phone: 973-234-5402 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Determined to create something better, American Tour Guide Association was formed to manage the expectations of travelers who are seeking unique experiences. As a boutique tour operator, they strive to meet your goals in traveling throughout the USA. They were voted 2017 Best Tour Services USA by Lux Hospitality.
Their goal is for you to see the real America through passionate Tour Directors who embrace their culture. From National Parks to metropolitan cities, we create memories on your excursions.
TYPE OF BUSINESS: Receptive, Tour Operator
MEETING NOTES: Miriam met with Paula at NAJ RTO Summit East in New York City. Paula is expanding tour offerings outside the “Classic Philadelphia” experience. She is looking for unique tours that showcase a different side of Philadelphia and is working with the experiences directly. Paula shared that she will be expanding into the European market and will begin attending international tradeshows to continue to promote their services.
INFO REQUESTS: Miriam provided all in-language Frankly Philadelphia Videos and International Visitor Guide
PRODUCT REQUESTED: For attractions and experience interested in working with American Tour Guide Association contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Amerilink International Corp Respond To: Philadelphia Convention & Visitors Bureau Account Address: 1727 Route 130, Amerilink Plaza North Brunswick, NJ 08902 Assigned Sales Rep: Miriam Chovanec Title: Senior International Tourism Sales Manager Contact Name: Ran Ding Phone: 732-297-6022 x 4908 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: www.aichotels.com Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: B2B Room Wholesaler with offices in New Jersey and California, handling itineraries for escorted groups, ad-hoc groups, FIT and MICE from China. Amerilink is the largest B2B room wholesaler for inbound China travel to the U.S. They work directly with over 3,000 hotels in the U.S. and Canada and get specifically negotiated rates for any type of groups and group series and have direct connectivity for FIT.
TYPE OF BUSINESS: Receptive Tour Operator (Hotel Wholesaler)
MEETING NOTES: Miriam met with Ran at NAJ RTO Summit East in New York City. Miriam shared updates in Philadelphia including the new Frankly Philadelphia Video translated into Chinese, as well as the new hotel inventory.
INFORMATION REQUEST: Miriam provided Chinese Frankly Philadelphia Video
PRODUCT REQUEST: None at this time.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Attractions4US Respond To: Philadelphia Convention & Visitors Bureau Account Address: 1180 Avenue of Americas, 8th floor New York, NY 10036 Assigned Sales Rep: Miriam Chovanec Title: Senior International Tourism Sales Manager Contact Name: Tracy Harris Phone: Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: www.attractions4us.com Lead Date: 4/26/2019
Tour Lead Requirements: COMPANY PROFILE: Attractions4us is a online Tour Operator Specializing in attractions, tours, air port transfers for Tour Operators, Travel Agents, FIT, and Groups. They want every traveler to travel their way.
TYPE OF BUSINESS: International Receptive Tour Operator
MEETING NOTES: Miriam met with Tracy at NAJ RTO Summit East in New York City. Tracy shared that they currently offer a day trip to Philadelphia from / back to New York City that includes a hop-on/hop-off tour and meal at Hard Rock Café. Tracy shared that direct airlift is important for visitors. Miriam shared that the new American Airlines Berlin to Philadelphia flight could help address this challenge, making Philadelphia increasingly accessible to international travelers. Learning this, Tracy shared she will go back to the team and explore how they can incorporate the direct flight route.
INFO REQUESTS: Miriam provided the German International Visitors Guide, German Frankly Philadelphia Video, and American Airlines flight information.
PRODUCT REQUESTS: None at this time.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Big Dream Tours Respond To: Philadelphia Convention & Visitors Bureau Account Address: Suite 212 39-15 Main Street Assigned Sales Rep: Miriam Chovanec Flushing, NY 11354 Title: Senior International Tourism Sales Manager Contact Name: Larry Chen Phone: 917-853-1166 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Division of CTrip based in NYC.
TYPE OF BUSINESS: OTA
MEETING NOTES: Miriam met with Larry and Holly Zhao at NAJ RTO Summit East. Miriam shared Chinese language experience updates around Philadelphia including the new Museum of the American Revolution translated welcome video. Miriam also shared the new Frankly Philadelphia translated collateral updates.
INFO REQUESTS: Provided new Chinese translated Frankly Philadelphia Video.
PRODUCT REQUESTED: None at this time.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Bonotel Respond To: Philadelphia Convention & Visitors Bureau Account Address: 3930 Howard Hughes Pkwy Suite 100 Assigned Sales Rep: Miriam Chovanec Las Vegas, NV 89169 Title: Senior International Tourism Sales Manager Contact Name: Ivan Selwyn Phone: 702-796-5454 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Bonotel Exclusive Travel was established in 1991 and very quickly became known as a unique Receptive Tour Operator specializing in deluxe hotels and resorts, upscale boutique hotels and National Park accommodations throughout the United States and Canada. Bonotel Exclusive Travel represents world class properties such as MGM Resorts, Pebble Beach Resorts, the famous Hotel Del Coronado, Fairmont Hotels and Resorts, Loews Hotels and Resorts to name a few. Bonotel Exclusive Travel has become known for its wide variety of services and high standards at which those services are offered. They specialize in luxury F.I.T. accommodations, group and incentive arrangements, show reservations and golf tee times as well as many other luxury and custom services.
TYPE OF BUSINESS: Wholesaler
MEETING NOTES: Miriam met with Ivan at NAJ RTO Summit East in New York City. Ivan current Philadelphia production and overall the market is producing well. He shared Bonotel recently launched a New England Campaign to help drive bookings to the region. Ivan shared that though their have a good number of hotels contracted, Bonotel is always looking to expand product offering.
FOLLOW-UP: Ivan will sending updated contracted list and will work with Miriam to determine additional hotel product.
PRODUCT REQUESTED: Hotels interested in partnering with Bonotel contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: EMI Global USA Respond To: Philadelphia Convention & Visitors Bureau Account Address: New York, NY Assigned Sales Rep: Miriam Chovanec Title: Senior International Tourism Sales Manager Contact Name: Armindo Ferreira Phone: 855-491-1354 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: International inbound receptive tour operator, offering services for groups and FITs. Their main office is in New York, with additional offices in Portugal and Spain. Top markets include South America, Portugal, Spain, Scandinavia, and Italy.
TYPE OF BUSINESS: International Receptive Tour Operator
MEETING NOTES: Miriam met with Armindo at NAJ RTO Summit East in New York City. Miriam shared what’s new in terms of development in Philadelphia. Armindo shared it has been quite some time since his last visit and expressed interest in coming to Philadelphia to reacquaint himself with the city.
They discussed needs in general, and Armindo shared he was interested in restaurants, transportation, and in-language guides.
PRODUCT REQUESTS: -Restaurants that are able to accommodate 25 – 50 attendees -Transportation (Charter & Limo) companies -Companies that provide guides in: English, Spanish, German, and Portuguese
For more information on working with EMI Global USA contact Miriam at [email protected].
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Expedia Local Expert Respond To: Philadelphia Convention & Visitors Bureau Account Address: Suite 7220 350 Fifth Ave Assigned Sales Rep: Miriam Chovanec New York, NY 10118 Title: Senior International Tourism Sales Manager Contact Name: Marcela Henao Phone: +1 917 332 5006 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: A leading provider of activities and destination experiences, Expedia Local Expert (LX) offers expertise and assistance in booking events, activities, tours, attractions, ground transportation and other services to our consumers in over two thousand destinations around the world.
TYPE OF BUSINESS: Multi-platform booking service
MEETING NOTES: Miriam met with Marcela at NAJ RTO Summit East in New York City. Marcela shared that Philadelphia is well represented on their site for attraction and experience offering. That being said, she is still interested in adding more options.
PRODUCT REQUESTS: -Introduction to Penn Museum -Introduction to Museum of the American Revolution -Introduction to Barnes Foundation
For attractions interested in partnering with Expedia Local Expert contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Flight Centre Travel Group - US Headquarters Respond To: Philadelphia Convention & Visitors Bureau Account Address: Suite 200 5 Paragon Drive Assigned Sales Rep: Miriam Chovanec Montvale, NJ 07645 Title: Senior International Tourism Sales Manager Contact Name: Yvette Castro Phone: 201-934-3745 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: http://www.fctgl.com/ Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Flight Centre Travel Group (FCTG) operates in 11 countries around the world through a total of 2,500 stores. The countries contributing to its phenomenal success include Australia, New Zealand, Canada, United States, United Kingdom, South Africa, China, Hong Kong, India, Singapore, and the United Arab Emirates. FCTG has enjoyed remarkable ongoing growth to become one of the world’s largest travel groups. The company employs more than 15,000 people globally and consists of more than 30 brands, including Infinity Holidays, its wholesale brand selling to its retail brands in Australia.
TYPE OF BUSINESS: Wholesaler
MEETING NOTES: Miriam met with Yvette at NAJ RTO Summit East in New York City. Yvette has never been to Philadelphia and is interested in conducting site tours of both hotels and attractions. This is especially relevant for her, as though Flight Centre primarily services the Australia market, they are interested in expanding to the UK market.
FOLLOW-UP: Jeffrey will work with Yvette on determining dates for site visits.
INFO REQUEST: Yvette requested all (8) language Frankly Philadelphia Destination Videos and International Visitors Guides.
PRODUCT REQUESTED: Hotels interested in partnership and being included during Site Visit with Flight Centre and being contact Jeffrey at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: G2Travel Respond To: Philadelphia Convention & Visitors Bureau Account Address: 5th Floor 110 Wall Street Assigned Sales Rep: Miriam Chovanec New York, NY 10005 Title: Senior International Tourism Sales Manager Contact Name: Hanna Leander Phone: (212) 616-9500 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: http://www.g2-travel.com/ Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: G2 Travel is a dynamic worldwide wholesale tour operator, specializing in group-only land operation for the B2B travel industry. Focused solely on group business, G2 Travel is dedicated to providing excellent service, with innovation, flexibility and building lasting and valued partnerships. They have direct contracts with suppliers across the USA.
BOOK THROUGH: Direct
TYPE OF BUSINESS: Receptive Tour Operator
MEETING NOTES: Miriam met with Hanna at NAJ RTO Summit East in New York City. Hanna is responsible for coordination dinning for groups ranging from 15 – 40 pax. She is interested in both specialized Asian (Thai, Malaysian, Chinese) restaurants, as well as local mixed cuisine restaurants. Though Hanna is familiar with Philadelphia, she has not been in market for nearly (2) years. Miriam suggested she come for a FAM and tour venues suitable for group dining.
FOLLOW-UP: Miriam will be sending a list of current group friendly restaurants. Hanna will review the list and share which options will be a good fit for her groups.
PRODUCT REQUEST: Restaurants interested in working with G2 contact Jeffrey at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: JBS Hotels Respond To: Philadelphia Convention & Visitors Bureau Account Address: Suite 206 260 S. Los Robles Ave. Assigned Sales Rep: Miriam Chovanec Pasadena, CA 91101 Title: Senior International Tourism Sales Manager Contact Name: Julie von Schirach Phone: (516) 605-5065 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: www.jbshotels.com Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: JBShotels.com, a part of the TUI Travel PLC family, is the only B2B instant online booking engine entirely dedicated to the Chinese outbound travel and tourism sector with over 10 years of experience. As a well-respected company that has built up a strong position in the global market, their focus is to build relationships with tour operators and travel distributors in China, to drive more business to multiple destinations around the world including the United States, and to become the leading accommodation wholesaler in the B2B Chinese-source market.
BOOK THROUGH: HotelBeds and Direct
TYPE OF BUSINESS: Receptive Tour Operator
MEETING NOTES: Miriam met with Julie at NAJ RTO Summit East in New York City. They discussed Philadelphia hotel product. Julie shared that JBS Hotels books almost exclusively through HotelBeds, but they are piloting a new booking strategy for the “Chin Unit” of JBS Hotels only. They focus on contracting directly with airport properties due to budget needs and addressing bus parking. Julie believes this implementation will be successful for Philadelphia due to Center City’s proximity to the airport.
FOLLOW-UP: Julie is interested in having PHLCVB provide a destination training, as they will be developing new itineraries to increase room nights in Philadelphia.
PRODUCT REQUEST: Julie is looking for 3* properties (inclusive of breakfast) in both the airport and surrounding Philadelphia area. For members interested in both FIT and group partnership with JBS Hotels contact Jeffrey at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: JTB USA Respond To: Philadelphia Convention & Visitors Bureau Account Address: 19700 Mariner Ave Torrance, CA 90503 Assigned Sales Rep: Miriam Chovanec Title: Senior International Tourism Sales Manager Contact Name: Joji Ishimoto Phone: 212-689-4908 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: www.jtbusa.com Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: JTB USA, under JTB Americas, has multiple brands that handle almost all aspects of the travel industry. The JTB Americas network has over 2,500 employees, 88 offices, and 32 companies. JTB USA is a receptive tour operator that is responsible for bringing 3 million Japanese tourists to the USA (2016).
TYPE OF BUSINESS: Receptive, Tour Operator
MEETING NOTES: Miriam met with Akira Ishii, Director, focusing on leisure travel, and Joji Ishimoto, Manager, focusing on corporate / MICE. Joji shared that the MICE / corporate segment works directly with Shobu International (Travel Agengy) sending about 8,000 pax into Boston, New York City, Philadelphia, and Washington D.C. annually. Many of these MICE / Corporate incentive groups combine industrial and agricultural site inspections.
INFO REQUESTS: No requests at this time.
PRODUCT REQUESTED: For more information on JTB and how to work with this company contact Jeffrey at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: K K Travel Inc. Respond To: Philadelphia Convention & Visitors Bureau Account Address: D65 41-14B Main Street Assigned Sales Rep: Miriam Chovanec Flushing, NY 11355 Title: Senior International Tourism Sales Manager Contact Name: Kevin Le Phone: 516-870-2427 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: k-ktravel.com Lead Date: 4/26/2019
Tour Lead Requirements: Company has moved to Long Island - need address (JY 5-22-17)
TYPE OF BUSINESS: Receptive, Tour Operator
MEETING NOTES: Miriam met with Kevin at NAJ RTO Summit East in New York City. Kevin started by sharing information about his company and noting that KK Travel does extend Philadelphia product. Miriam shared the various attractions that provide in-language Chinese translation.
INFO REQUESTS: Miriam provided Chinese Frankly Philadelphia Videos, Chinese International Visitor Guide, and list of all Chinese language experiences.
PRODUCT REQUESTED: No requests at this time.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Meeting Point North America (former FTI) Respond To: Philadelphia Convention & Visitors Bureau Account Address: Suite 302 5911 Turkey Lake Road Assigned Sales Rep: Miriam Chovanec Orlando, FL 32819 Title: Senior International Tourism Sales Manager Contact Name: Stacey Cohen Phone: 718-720-1523 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: www.fti-na.com Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Meeting Point North America (MPNA) is a full-service receptive tour operator offering a comprehensive range of products including hotels, motor-coach, and attractions. Their groups department offers multi-lingual customized services for leisure & incentive groups of all sizes.
TYPE OF BUSINESS: Wholesale International Receptive Tour Operator
MEETING NOTES: Miriam met with Stacey at NAJ RTO Summit East in New York City. Miriam shared what’s new in Philadelphia, including the increasing hotel inventory. They discussed the current need for more FIT product in Philadelphia. Stacey is interested in learning more about both existing and new hotel product to increase their offerings.
FOLLOW-UP: Helen will be sending information to Miriam post NAJ RTO Summit East that will help identify hotels that will align with Meeting Point North America clientele.
PRODUCT REQUESTED: Hotels interested in FIT partnership and learning more about Meeting Point North America contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Miki Travel Limited Respond To: Philadelphia Convention & Visitors Bureau Account Address: Vintner's Place 68 Upprt Thames Street Assigned Sales Rep: Miriam Chovanec London, England EC4V 3BJ United Kingdom Title: Senior International Tourism Sales Manager Contact Name: Helen Woodward Phone: (845) 633-8103 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Miki Travel is world renowned for its vast portfolio of travel products including tens and thousands of transfer services, accommodation options and exciting excursions worldwide.
They place technology and strong relationship building at the forefront of our business and believe that this has been the key to their success to date.
Customer service is an important part of their business, their sales team are skilled at delivering first class service across their wide portfolio of suppliers and clients alike.
TYPE OF BUSINESS: Wholesale International Receptive Tour Operator
MEETING NOTES: Miriam met with Helen at NAJ RTO Summit East in New York City. Miriam shared what’s new in Philadelphia, including the increasing hotel inventory. They discussed the current need for more FIT product in Philadelphia. Helen is interested in learning more about both existing and new hotel product to increase their offerings.
FOLLOW-UP: Helen will be sending information to Miriam post NAJ RTO Summit East that will help identify hotels that will align with Miki Travel clientele.
PRODUCT REQUESTED: Hotels interested in FIT partnership and learning more about Miki Travel contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Musement Respond To: Philadelphia Convention & Visitors Bureau Account Address: Via Polesine 13 Milan 20139 Assigned Sales Rep: Miriam Chovanec Italy Title: Senior International Tourism Sales Manager Contact Name: Brian Scullin Phone: (929) 374-3624 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Musement helps travelers get the best from destinations by providing a great choice of local tours and attractions bookable on multiple devices. More than just "things to do", they range includes temporary, exclusive, hidden-gem and even free activities. Use their site for planning and their app for on-the-go decisions as you hack the city with hints and tips from local experts.
TYPE OF BUSINESS: Multi-platform booking service
MEETING NOTES: Miriam C. met with Brian at NAJ RTO Summit East in New York City. Brian recently joined Musement focusing on the East Coast. He shared he is interested in developing Philadelphia, since there is currently limited product.
Musement highlights destinations through “venue pages” that specifically link to attractions and/or themes. Brian would like to develop (5) – (10) venue pages to drive attraction business. From these venue pages, additional suggestions are provided.
Brian is interested in visiting Philadelphia this summer to meet with attractions to further build out the attraction offerings.
INFO REQUESTS: None at this time.
PRODUCT REQUESTS: For attractions interested in partnering with Musement contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: New World Travel, Inc. Respond To: Philadelphia Convention & Visitors Bureau Account Address: 7th floor 1040 Avenue of the Americas Assigned Sales Rep: Miriam Chovanec New York, NY 10018 Title: Senior International Tourism Sales Manager Contact Name: Walter Gallo Phone: 212-754-9100 Phone: 215-636-4453 Fax: 212-813-9006 Fax: Email: [email protected] Email: [email protected] Website: www.newworldtravel.com Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: New World Travel is the exclusive agent of DerTour and Meier's Weltreisen and the leading US receptive agency for the German-speaking market, with offices in New York, Los Angeles and Miami. They operate in multiple languages for FIT travelers, group movements, incentive, conference and special events.
TYPE OF BUSINESS: International Receptive Tour Operator
MEETING NOTES: Miriam met with Walter Gallo and Mahua Seghal at NAJ RTO Summit East in New York City. Walter shared that production into Philadelphia is strong, and just under 1,500 room nights as of end of April and is expected to continue to grow throughout the year. As they anticipate bookings to pick-up, both Walter and Mahua would like to receive the definite convention calendar. Miriam shared new developments in Philadelphia. Both Mahua and Walter have not been to Philadelphia within recent years, and expressed interest to visit for site visits.
FOLLOW-UP: Miriam will be working with Walter and Mahua to confirm dates for a Philadelphia site visit.
INFO REQUESTS: Provided definite convention calendar.
PRODUCT REQUESTED: Hotels, restaurants, and attractions interested in being included on the site tour itinerary contact Miriam at [email protected].
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Reis Tour & Travel Services, Inc. (RTT Respond To: Philadelphia Convention & Visitors Bureau Services, Inc.) Account Address: 51 East 42nd Street Suite 612 Assigned Sales Rep: Miriam Chovanec New York, NY 10017 Title: Senior International Tourism Sales Manager Contact Name: Susie Pannullo Phone: 212-317-2372 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/26/2019
Tour Lead Requirements: COMPANY PROFILE: RTT Services LLC is a full-service Receptive Tour Operator offering personalized services for Groups, Series, Incentives Ad-Hocs and More.They provide a complete range of "Destination Management" offerings and are widely recognized as the premier group travel specialists! RTT can complete rapid and comprehensive group quotes in as little as 24 – 48 hours. Their Team will create & manage complex, unique & creative itineraries, while delivering consistent & exceptional results for your customers. When it comes to group travel, there is no need to look any further!
TYPE OF BUSINESS: International / Receptive Tour Operator
MEETING NOTES: Miriam met with Susie at NAJ RTO Summit East New York City. At the moment RTT does not offer overnights in Philadelphia or series. This is mainly because the itineraries are older and are in need of updating. It has been 3+ years since the RTT team have been in Philadelphia and they are interested in reacquainting themselves with Philadelphia in effort to develop overnight itineraries.
FOLLOW-UP:Miriam will be connecting with Susie and Vanessa Clark, Product Development, to coordinate a FAM and hotel site visits. Miriam will be providing the International Visitors Guide to initiate the itinerary building process, as well as the hotel list.
PRODUCT REQUESTS: Members interested in working with RTT for and/or FIT and Group partnerships, or being included on the site visit agenda contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: RMP Travel, Inc. Respond To: Philadelphia Convention & Visitors Bureau Account Address: Suite 2003 555 8th Avenue Assigned Sales Rep: Miriam Chovanec New York, NY 10018 Title: Senior International Tourism Sales Manager Contact Name: Tom Sipply Phone: 212-581-8051 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: www.rmptravel.com Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: RMP TRAVEL is a highly professional, successful Destination Management Company/Receptive Tour Operator offering a full spectrum of customized services. Although New York City is their home, they create exciting itineraries for incentive, leisure and Medical Pharmaceutical Convention/Congress groups in major cities throughout the United States.
RMP has designed and delivered creative programs comprising elements of surprise, exclusivity and imagination since 1979. Ground logistics include hotel accommodations, entertainment, fine dining, experienced multi-lingual guides, transportation, staffing and more. As a licensed Theatre Party Agent, RMP has great access to the latest Broadway shows and related “meet the cast” programs and theatre related workshops. Special events, awards ceremonies, product launches, gala dinners, sporting events and spouse programs are part of the mix.
TYPE OF BUSINESS: International Receptive Tour Operator
MEETING NOTES: Miriam met with Tom at NAJ RTO Summit East in New York City. Tom shared that RMP handles groups (10+ people) that have an average (4) night length of stay. Usually it's up to the client if they want to include FITs. Tom shared that a challenge for their customers is that they are very budget conscious and usually travel to a single destination to save costs associated with transportation. Miriam shared suggestions on how including Philadelphia would be a value-add addressing budget concerns. Especially with the new direct route from Berlin to Philadelphia, this would expand travel options to a cost friendly city.
INFO REQUESTS: International Visitors Guide and Frankly Philadelphia Video in German
PRODUCT REQUESTS: None at this time.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: See USA Tours / Air Europa Respond To: Philadelphia Convention & Visitors Bureau Account Address: 1001 Avenue of the Americas 8th Floor Assigned Sales Rep: Miriam Chovanec New York, NY 10018 Title: Senior International Tourism Sales Manager Contact Name: Peio Cuevas Phone: (212) 944-0906 x 252 Phone: 215-636-4453 Fax: (212) 214-0562 Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: They are a travel company specialized in inbound receptive solutions within the United States. With over 20 years of experience in the field and focused mainly on Spanish-speaking markets, they are leaders in managing and operating travel programs, founded upon high Customer Service standards, the cornerstone of their on-site service and their dedicated Call Center. Their team of professionals works 24 hours a day, 365 days a year to provide human and timely attention, a promise for their travelers’ satisfaction and peace of mind.
Keeping up with the advance of technology, they offer multiple connectivity options, exclusive access to their online booking platform www.seeusatours.com, XML System Integration, Social Networks and the traditional offline channels, always supported by their Reservations team. The dynamic nature of their organizational structure allows them to ensure adaptable and diverse product solutions, packaging alternatives, broad accommodation management and custom made itineraries, ultimately adding value to the traveler’s experience before, during and after the trip.
TYPE OF BUSINESS: Wholesale International Receptive Tour Operator
MEETING NOTES: Miriam met with Peio at NAJ RTO Summit East in New York City. Miriam and Peio discussed about creating a new itinerary to include an overnight in Philadelphia to provide a value add to current East Coast itineraries. Having Spanish in-language experience is important for his clientelle, so Miriam provided updates on Spanish in-language experiences at both the Barnes Foundation and curated experiences through Philadelphia Hospitality.
PRODUCT REQUESTED: Attractions with Spanish speaking experiences and/or guides interested in FIT partnership and learning more about See USA Tours contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Tinma Travel & Tours Respond To: Philadelphia Convention & Visitors Bureau Account Address: 46-48 Bowery, 2nd Floor New York, NY 10013 Assigned Sales Rep: Miriam Chovanec Title: Senior International Tourism Sales Manager Contact Name: Don Chan Phone: 1-212-964-6664 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: www.tinmatours.com Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Tinma Tours ("Tinma Travel & Tours Inc.") is a leading tour operator and travel agency in the Northeast region of the United States. Established in 1978, Tinma Tours has been providing high quality and high value services to millions of travelers and tourists from all over the world. We specialize in operating a broad spectrum of guided bus tours and excursions in bilingual languages (English and Chinese) throughout the East Coast (New York City, Philadelphia, Washington DC, Virginia, Boston, Toronto, Maine, Maryland, Florida, etc.) for various durations, departure locations, and price points. We also offer competitive air and tour packages to America`s West Coast, Asia, and Europe through partnership with other reputable travel and tour operators in different regions around the world.
WeChat ID: eworldtours
TYPE OF BUSINESS: Receptive, Tour Operator
MEETING NOTES: Miriam met with Walter Gallo and Mahua Seghal at NAJ RTO Summit East in New York City.
Don explained that Tinma currently has Philadelphia included in a daily departure itinerary but only as a day trip. The group stops in Philadelphia on the way back to NYC from Washington D.C. Their 2018 programming was completed in December 2017 and Don's team is now planning for 2019. Tinma also handles international travel to U.S. from South East Asia and India. Overall, Tinma sees a decline in visitors booking through them in 2017 compared to 2016. Tinma's main competition is Jupiter Legend (formerly L&L Travel). Tinma currently does budget tours and those typically ask for low hotel rates. However, 5-6 day tours have potential for higher rates at hotels. Their peak travel period is May to October. Requests for travel decline after Labor Day. From September to February is their planning period for upcoming year. Don is open to exploring new itinerary ideas for Philadelphia for 2019.
Regarding attractions in the city, Don is interested in booking direct with hop-on/ hop-off bus tours for both FIT and group visitors.
INFO REQUESTS: Miriam provided new Frankly Philadelphia Destination Video in Chinese .
PRODUCT REQUESTED: Introduction to Big Bus Philadelphia.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: TripAdvisor Experiences Respond To: Philadelphia Convention & Visitors Bureau Account Address: Floor 2 330 Hudson Street Assigned Sales Rep: Miriam Chovanec New York, NY 10013 Title: Senior International Tourism Sales Manager Contact Name: Angela Wiggins Phone: 646-808-3125 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Industry-leading tips from the world’s largest online tours and activities provider. From the latest trends and traveler insights to product management, listing advice, marketing best practices, and more—they'll help you attract more customers, boost your sales, and take your business to new heights, whether you're an individual operator just starting out (what we call an Experience Host) or an established tour company or travel business. Join TripAdvisor Experiences and instantly start selling your products online to millions of travelers worldwide.
TYPE OF BUSINESS: Multi-platform booking service
MEETING NOTES: Miriam met with Angela at NAJ RTO Summit East in New York City. Angel explained the advantages of having attractions partner with TripAdvisor Experiences. By selling admission to an attraction or experience, this makes the business eligible for “TripAdvisor Program” – ad campaigns / redistribution of ad words. Businesses are permitted to manage inventory and their product page to ensure that information is accurate and prevent oversell during peak periods or blackout dates. By being featured on TripAdvisor Experiences, all other experience and attractions that pass-by or mention your business are then included as a suggested itinerary add- on.
INFO REQUESTS: None at this time.
PRODUCT REQUESTS: For attractions interested in partnering with TripAdvisor Experiences contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: Welcomebeds/Globalia Respond To: Philadelphia Convention & Visitors Bureau Account Address: Assigned Sales Rep: Miriam Chovanec Title: Senior International Tourism Sales Manager Contact Name: Kenia Olivence Phone: +1 305 469 9700 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Globalia is Spain's largest tourist group. It is comprised of a number of independent companies that compete, fortunately with great success, in their respective sectors. Air Europa, which opened the skies of Spain when there was a monopoly, Halcón Viajes , accompanied by Curro brought the Caribbean to the Spanish people.
What makes Globalia different, is the fact that all the companies provide each other with mutual support. Their airline receives support from their travel agencies, which receive support from the tour operator, Travelplan, which, receives support from Air Europa. The Welcome division covers all their tour operators and agencies' needs at a destination. And the same is true of Be Live, their hotel chain, of Groundforce, the handling company, and of the other companies in the group.
At Globalia they enjoy what they do. That is the key to their success and to their continuous growth since they opened the first Halcón Viajes branch in 1971.
TYPE OF BUSINESS: Wholesale International Receptive Tour Operator
MEETING NOTES: Miriam met with Kenia at NAJ RTO Summit East in New York City. Kenia and Miriam have been working together to identify possible FIT hotel partnerships. They discussed how the contracting progress is advancing and if there is any further support needed. Kenia shared that there have been successes, however, additional inventory is needed.
FOLLOW-UP: Kenia will send list of contracted and outstanding contracts to Miriam.
PRODUCT REQUESTED: Hotels interested in FIT partnership and learning more about Globalia/Welcomebeds contact Miriam at [email protected] for more information.
Printed: 6/6/2019 Philadelphia Convention & Visitors Bureau
Tourism Lead
Account Name: WORLD2MEET Respond To: Philadelphia Convention & Visitors Bureau Account Address: Edificio W2M, C/ General Riera 154 Palma de Mallorca, 07010 Assigned Sales Rep: Miriam Chovanec Spain Title: Senior International Tourism Sales Manager Contact Name: Robin Sammartino Phone: 631-743-9495 Phone: 215-636-4453 Fax: Fax: Email: [email protected] Email: [email protected] Website: Lead Date: 4/24/2019
Tour Lead Requirements: COMPANY PROFILE: Founded in 2008 as NT incoming and New Travelers, W2M WORLD2MEET is 100% owned by GRUPO IBEROSTAR .
W2M is a global service provider in more than 175 countries, offering accommodation, transfers, tours, circuits and handling services. Their main clients are tour operators, wholesalers, OTAs, bed banks and travel agencies.
3 lines of business and brands empower their collaborators, improve the competitiveness for their clients and offer a first class service to the tourism industry:
-W2M PRO: Tour operator and booking platform for travel agents. -W2M DMC: Receptive agency with 30 offices in Spain, Portugal, Cape Verde, Andorra, USA, Cuba, Egypt, Turkey, Bulgaria, Malta and Dubai. -W2M API: Tour operator with one of the largest global inventories that combines direct contracting and a more competitive third party product.
Currently in international expansion to the most important tourist destinations, with its own offices and local presence, as well as growth in the most relevant cities, with the best-selling products in each of them.
They base their direct contracting on key products through strong alliances and commercial commitments, offering business volume to both housing providers and clients.
Service, business relationship of trust, competitiveness and commitment are the pillars of their W2M family, a family of professionals for a business of people.
TYPE OF BUSINESS: Wholesaler
MEETING NOTES: Miriam met with Robin at NAJ RTO Summit East in New York City. Robin recently started with W2M and began by providing an introduction to the company. World2Meet is owned by Iberohotels and exclusively sells B2B. Robin shared that Philadelphia is need market for developing hotel product. Overall, their contracting needs are very flexible and are agreeable with blackout dates, length of sell minimums, will accept higher rates during peak periods, and will accept rates both exclusive and inclusive of breakfast pricing. Robin shared that typically World2Meet is looking for rates 30% off BAR, but will be happy to discuss other options. FOLLOW-UP: Robin will be sending Miriam the currently contracted hotel list.
PRODUCT REQUESTED: Hotels interested in more information on Wolrd2Meet and FIT partnerships contact Miriam at [email protected].
Printed: 6/6/2019