Guidance for Drivers using the Loading Bay
The Walbrook Building
The Walbrook Building Drivers Guidance
Version Control
Version Release Date Description of Changes Issued by
0.0 Draft
1.0 18 September 2018 Full Review VMW
2.0
2.1
Distribution
Company Contact or Company position Date
All Occupier Companies AS REQUIRED
CBRE Building Management Team
Security – Knightsbridge Site Manager
M&E – CBRE GWS Site Manager
Cleaning – DOC Cleaning Site Supervisor
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The Walbrook Building Drivers Guidance
Contents
1. WELCOME TO THE WALBROOK BUILDING LOADING BAY ...... 4 THE WALBROOK BUILDING ...... 4 MAIN RECEPTION ...... 4 LOADING BAY ...... 4 2. BUILDING MANAGEMENT ...... 5 3. ARRIVAL AT THE WALBROOK LOADING BAY ...... 5 4. ATTENDING LOADING BAY ...... 6 5. GENERAL LOADING BAY SAFETY GUIDANCE ...... 6 6. LOADING AND UNLOADING IN THE LOADING BAY (POSTROOM) ...... 8 7. LOADING AND UNLOADING IN THE LOADING BAY (GOODS LIFT) ...... 9 8. LOADING AND UNLOADING FROM BAYS 3 AND 4 ...... 10 9 VEHICULAR MOVEMENTS ...... 11 10 EXITING THE BUILDING ...... 12 11 DELIVERY BOOKING ...... 12 12 LOADING BAY RESTRICTIONS...... 12 TURNING FROM CANNON STREET INTO SALTERS HALL COURT ...... 13 HEIGHT AND GENTLE SLOPE ENTRY INTO THE LOADING BAY ...... 16 TURNING THE VEHICLE AROUND ...... 17 SINGLE LANE ACCESS ROAD TO SALTERS HALL COURT ...... 18 OTHER RESTRICTIONS ...... 19 13 GENERAL DIRECTIONS ...... 20 14 CITY OF LONDON WEIGHT LIMITS ...... 21 SPECIFIC WEIGHT LIMIT BANS ...... 21 7.5T MGW AREA BAN – MAP A ...... 22 APPENDIX A – EXAMPLE OF DELIVERY/COLLECTION BOOKING FORM ...... 23 16 APPENDIX C – VAN WALK AROUND GUIDE ...... 24 17 APPENDIX D – HGV WALK AROUND GUIDE ...... 25 18 APPENDIX E – VEHICLE SIZE GUIDE (LESS THAN 7.5TONNE) ...... 26
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The Walbrook Building Drivers Guidance
1. Welcome to the Walbrook Building Loading Bay
The Walbrook Building
The Walbrook building (TWB) is a high quality office headquarters building in the heart of the city of London. The Walbrook Building sits within the historic central core of the City of London and enjoys unrivalled communications with underground and main line stations adjacent to the site. The building is located adjacent to the Mansion House, approximately one minute walk from Bank Station, whilst the Southern end of the building is opposite Cannon Street Station.
Reception
Loading Bay
Main Reception
The Main Reception is on 25 Walbrook, London, EC4N 8AF. The reception is the entry point for all visitors and under no circumstances can deliveries be made via this entrance.
Loading Bay
The Loading Bay is on 1 Salter’s Hall Court, London EC4N 8AH. The Loading Bay is the entry point for all deliveries, couriers and contractors into the building.
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2. Building Management
The Building Management team is responsible for all internal and external common parts of the building. Occupiers and Retailers are responsible for those areas demised to them under their leases. Should the situation require, the Loading Bay Officer will contact the Building Management team as detailed below:
Tel: +44 (0)20 7280 0145 Victoria Melbourne Webb Mob: +44 (0) 7585 900 439 Building Manager E-mail: [email protected]
Tel: +44 (0)20 7280 0144 Neale Paveley Mob: +44 (0) 7885 214055 Assistant Building Manager E-mail: [email protected]
Tel: +44 (0)20 7280 0141 Gerrard Marshall Mob: +44 (0) 7889 225517 Assistant Building Manager E-mail: [email protected]
3. Arrival at the Walbrook Loading Bay
Whether you are delivering to an Occupier, Retailer or the Building Management please proceed to the Walbrook Loading Bay. This is located to the south of the building, opposite Cannon Street Train Station.
Where achievable we ask that vehicle pull over on the right hand side (highlighted green below), of the ramp to allow free exit from the Loading Bay.
If the Loading Bay is full please draw into Oxford Court (the slip road beside the garden) or proceed to Bush Lane (on the opposite side of Cannon Street to the left of Boots) where you can temporarily park up (single yellow line) and/or turn around.
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The Walbrook Building Drivers Guidance
Once in the Loading Bay and if the Loading Bay Officer is not visible, please proceed to the Security office located on the right as you enter the Loading Bay. In the event the Loading Bay shutter is down, please activate the Intercom located to the right hand side after the bollards.
4. Attending Loading Bay
Once the Loading Bay is ready to process you the bollards will be lowered and the shutter will be raised allowing access. You must wait until motioned forward by the Loading Bay Officer before proceeding.
The Loading Bay Officer will instruct you on which area of the loading bay you are to park up in. Although not marked we have 4 bay areas as indicated on the plan below.
Where possible vehicles should always reverse into bays, under the supervision of a trained banksman (if travelling with one) or the Loading Bay Officer.
Pedestrian routes are clearly marked and indicated by either fixed or moveable barriers. No vehicle is allowed to trespass into these walkways. Please note that from time to time pedestrian routes around the loading bay may change. Please remain vigilant of this at all times.
5. General Loading Bay Safety Guidance
Your safety whilst at The Walbrook Building is very important to us.
NO TASK IS SO URGENT AND NO SERVICE IS SO IMPORTANT THAT WE CANNOT TAKE THE TIME TO DO IT SAFELY
Each driver when outside of their vehicle will, as a mandatory requirement, wear a high visibility vest or jacket and safety footwear. Additional protection may be required depending on the goods being unloaded – hard hat, safety glasses, gloves, etc.
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The Walbrook Building Drivers Guidance
Drivers who fail to comply will not be allowed access to the Loading Bay and will be refused access.
The Building Management team reserves the right to refuse future access to any driver who breaches the following rules.
DO NOT Exceed the 5 mph (10kph) Loading Bay speed limit.
DO NOT Park or stop on yellow hatched lines or other designated ‘No parking’ area.
DO NOT Reverse without the guidance of a banksmen
DO NOT Allow passengers or young persons under the age of 18 to enter the Loading Bay Area.
DO NOT Abuse or use inappropriate language to Loading Bay Staff, other drivers or other building users
DO NOT Use a mobile telephone whilst driving in the Loading Bay, this includes hands free devices.
DO NOT Smoke or drink or eat in and around the Loading Bay
YOU MUST Comply with all PPE requirements.
YOU MUST Drive on the right hand side of the road, unless indicated otherwise.
YOU MUST Comply with all instructions given by signs and Loading Bay Staff.
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The Walbrook Building Drivers Guidance
6. Loading and Unloading in the Loading Bay (Postroom)
If you are delivering to the Postroom (couriers, mail items, parcels) the Loading Bay Officer will always try to direct you to bay 2 which is closest to the Postroom, or bay 1:
As you enter the Loading bay drive into the space on the left (if available) and proceed to reverse into the bay as instructed by the banksmen. If the space to the left is not available, then drive directly into the bay.
Ensure the handbrake has been applied and engine has been switched off before exiting your cab wearing your PPE.
Proceed to the rear of the Loading Bay and down the steps to notify the staff on duty in the Postroom that you are about to make a delivery. Please be aware at all times of other vehicles that may be manoeuvring in the area.
For large or bulky deliveries you can use the cycle lift between the upper (LB) and lower (G) level.
Once all deliveries have been processed, checked and signed off, we would recommend that you complete a vehicle walk around check. A guide on how to do this can be found to the appendices.
Re-enter your cab and place your hazard lights on when ready to move. Wait for the Banksmen to signal and direct your exit from the loading bay.
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The Walbrook Building Drivers Guidance
7. Loading and Unloading in the Loading Bay (Goods Lift)
If you are delivering to the Walbrook building to a location other than the building Postroom the Loading Bay Officer will always try to direct you to bay 1 which is closest to the Postroom, or bay 2;
As you enter the Loading bay drive into the space on the left (if available) and proceed to reverse into the bay as instructed by the banksmen. If the space to the left is not available, then drive directly into the bay.
Ensure the handbrake has been applied and engine has been switched off.
Remaining in the cab, it is your responsibility to contact the recipient and wait for their representative to arrive in the Loading Bay to oversee the delivery. Only exit the cab immediately prior to being loaded / unloaded or exiting the loading bay to use the welfare provisions.
When the recipient has entered the Loading Bay, exit your cab wearing your PPE and proceed to the rear of the Loading Bay and proceed to offload into the designated areas. Please be aware at all times of other vehicles that may be manoeuvring in the area.
Once all deliveries have been processed, checked and signed off, please complete a vehicle walk around check. Please note a van walk around guide can be found to the appendices
Re-enter your cab and place your hazard lights on when ready to move. Wait for Banksmen signal and direct your exit from the loading bay.
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The Walbrook Building Drivers Guidance
8. Loading and Unloading from Bays 3 and 4
Bays 3 and 4 are only used if Bays 1 and 2 are occupied. Ideally they are only used for smaller vehicles making quick drop-offs to the building:
As you enter the Loading bay drive forward as far as possible and reverse into the indicated bay as instructed by the banksmen. If there is not enough space to reverse then drive directly into the bay.
Ensure the handbrake has been applied and engine has been switched off before exiting your cab wearing your PPE.
Please be aware that walking routes from these bays require you to pass across vehicle paths, either in front of the entrance ramp or in front of the car lift, it is therefore essential that you take care when delivering from this location.
Once all deliveries have been processed, checked and signed off, we would recommend that you complete a vehicle walk around check. A guide on how to do this can be found to the appendices.
Re-enter your cab and place your hazard lights on when ready to move. Wait for the Banksmen to signal and direct your exit from the loading bay.
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The Walbrook Building Drivers Guidance
9 Vehicular Movements
DO NOT Remain in the vehicle whilst being loaded/unloaded, or allow any other person to do so
DO NOT Loiter outside of your vehicle unless carrying out a walk around check
YOU MUST Beware of other vehicles manoeuvring in the immediate vicinity
YOU MUST Have hazard lights on while moving the vehicle in the Loading Bay
YOU MUST Not move the Vehicle unless receiving a green light or be signalled by the banksmen it is safe to move
YOU MUST Adhere to all site rules and signage
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The Walbrook Building Drivers Guidance
10 Exiting the Building
Once all deliveries and collections at the Loading Bay are complete, you must re-enter your cab. Place your hazard lights on and wait for the Loading Bay Officer to signal.
If you require turning or backing out to the main road, and do not have your own Banksmen with you, please inform our Loading Bay Officer and request assistance.
The Loading Bay Officer will ensure that the shutter is raised and bollards lowered to allow your safe transit from the loading bay.
Drivers are asked to proceed straight to Cannon street and not stop; this will help alleviate congestion in the area.
If any damage is noted to your vehicle as a result of activities in the Loading Bay, the Loading Bay Officer must be informed and they will complete the necessary documentation.
Any vehicle found not to be complying, without due reason, may be refused access during future visits.
11 Delivery Booking
The Loading Bay Officer has the ability to allocate delivery bays and co-ordinate lift usage. This is via the buildings delivery booking form. For vehicles over 7.5Tonne a delivery booking form is mandatory. For vehicles needing longer than 20mins a delivery booking form is required.
The Loading Bay staff are empowered to:
Search vehicles, personnel, goods and baggage. You can decline to be searched but such a refusal may exclude you from entry to the Loading Bay.
Restrict access to unauthorised persons.
Enforce the Loading Bay Rules and procedures
12 Loading Bay Restrictions
The Loading Bay is a spacious and well ventilated which allows us to accommodate most vehicles. It is advisable that anything that is longer than 40foot from the front of the load space behind the drivers cab to the rear of the trailer is to be discussed with the Loading Bay Officer before arriving as there are a few logistical challenges that to be considered.
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The Walbrook Building Drivers Guidance
Turning from Cannon Street into Salters Hall Court
Cannon street is a busy thoroughfare through the city, which means it is already a challenge to drive down. The turning into the access road is particularly tight. We advise that all vehicles that are 7.5 Tonne and/or long approach the access road from Southwark Bridge and pull up in front of The Candlemaker outside the building if safe and practical to do so. The driver can then make contact with the Loading Bay Officer who will assist in subsequent manoeuvre. It is anticipated that for some vehicles it will be necessary to need the full width of Cannon Street to make the turn.
The turning is tight but can be achieved by 60 foot vehicles, although this should only be attempted by an experienced driver. To avoid disruption to Cannon Street and the possibility of a failed delivery we advise that vehicles of no more than 40 foot should attempt to deliver to the building.
The Walbrook Building
Cannon Street Station
Salters Hall Court Between O2 shop and 111 Cannon St Stop in front of Candlemaker.
Contact site for further assistance .
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The Walbrook Building Drivers Guidance
The Walbrook Building
Salters Hall Court access road. Between O2 shop and 111 Cannon Street
Image 10.1 The approach from London Bridge
Salters Hall Court access road. Cannon Street Between O2 shop Train Station and 111 Cannon Street
Image 10.2 The approach from Southwark Bridge
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Cannon Street Train Station
Image 10.3 The view leaving Salters Hall Court
Access Road Width is 4meters. Height to overhang is 5 meters.
Image 10.4 The view down Salters Hall Court towards the Loading Bay
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The Walbrook Building Drivers Guidance
Height and gentle Slope Entry into the Loading Bay
The Loading Bay is enclosed and has a height restriction of 4.8metes at the entrance and 5meters once inside. The entrance is also at the bottom of a gentle slope. Depending on the axle type and length of the vehicle there is the possibility that the vehicle may ground upon entry.
Loading Bay Height on entry is 4.8 meters Height internally is 5 meters.
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The Walbrook Building Drivers Guidance
Turning the Vehicle Around
The Loading Bay is capable of turning a 40foot rigid axel lorry in 3 moves. However this is only possible if the Loading bay is empty at the time the vehicle needs to be turned. All vehicles over 7.5 Tonne MUST reverse off Cannon street down Salters Hall Court to avoid potentially difficult and hazardous manoeuvres inside the Loading Bay.
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The Walbrook Building Drivers Guidance
Single lane access road to Salters Hall Court
To avoid congestion and blocking access into the Loading Bay and our neighbours we have a strict offloading policy. Any goods offloaded in Salters Hall Court will not be allowed to be taken into the building. If the Loading Bay is at maximum capacity the delivery will need to park up in the areas previously suggested and return after a suitable time, or be rescheduled. To avoid disappointment all deliveries must be booked in using the building’s booking in form.
Always give way to vehicles attempting to leave the Loading Bay / Salters Hall Court
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The Walbrook Building Drivers Guidance
Other Restrictions
Speed Restrictions inside = 5 Mph
Speed Restrictions Outside = 20 Mph
Height Restrictions = 4.8 meters high
Length Restrictions = 12 meters – Rigid Axel
Length restrictions = 15.5 meters – Artic
Length Restrictions = 18 meters – Low-loaders
Length Restrictions = 18.75 meters – Drawbars (maximum of 2)
Ground Clearance = N/A but potential hazard from ramped entrance.
Weight Restrictions = 12 Tonne per Square/meter
It is advisable that anything that is longer than 12 meters (40ft) from the front of the load space behind the drivers cab to the rear of the trailer is to be discussed with the Loading Bay Co-ordinator.
Please note deliveries over 7.5 Tonne must be booked in via the Loading Bay co-ordinator.
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13 General Location
Access road to Loading Bay from Cannon St
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The Walbrook Building Drivers Guidance
14 City of London Weight Limits
7.5T MGW Area Ban
The City of London Corporation operates a 7.5 tonnes maximum gross vehicle weight limit over the central area of the City of London. Vehicles requiring access to premises within the ban zone to load or unload are exempted from the restriction.
The extent of the ban is shown in blue in the on Map A the roads forming the boundary to the zone are not included in the ban.
For further information about the 7.5T MGW Area Weight Limit Ban please email the City of London Corporation at [email protected] or phone the Contact Centre on 020 7606 3030.
Specific Weight Limit Bans
In addition to the 7.5 tonnes area ban, there are four specific weight restrictions in operation in the City of London:
1. Gracechurch Street = 18T MGW left into Eastcheap 18T MGW ahead into King William Street 18T MGW right into Cannon Street/King William Street 2. Tower Bridge and approaches = 18T MGW 3. Garlick Hill = 7.5T MGW 4. College Hill junction with Cannon Street = 7.5T MGW
.
For further information about Specific Weight Limit Bans please email the City of London Corporation at [email protected] or phone the Contact Centre on 020 7606 3030.
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The Walbrook Building Drivers Guidance
7.5T MGW Area Ban – Map A
City of London - weight restriction zone edged in blue
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Appendix A – Example of Delivery/Collection Booking Form
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16 Appendix C – Van Walk around guide
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The Walbrook Building Drivers Guidance
17 Appendix D – HGV Walk around guide
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The Walbrook Building Drivers Guidance
18 Appendix E – Vehicle Size Guide (Less than 7.5Tonne)
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