Awaits Antarctica All Inclusive Offer
Total Page:16
File Type:pdf, Size:1020Kb
NOVEMBER 2020 Adventure Antarctica All inclusive offer See overleaf Awaits for details Antarctica All inclusive 2022 and 2023 Cruises rtigrut Hu en Book With CONFIDENCE LIMITED TIME, BEST OFFER and MS Fridtjof Nansen. Included: Adventure Alternatively, choose the • International Flights ex AU/NZ newly refurbished MS • Local charter flights ANTARCTICA awaits Fram. Hurtigruten is the • Extra Pre and Post Accommodation most sustainable choice • All Transfers Antarctica is a bucket list with one of the lowest CO2- • Expedition jacket & environmentally From destination for many. It’s a footprints of all expedition friendly water bottle once in a lifetime must-see voyages to this region. • Free WIFI destination due to it’s unique • Premium onboard inclusions * and untouched scenery of With 11 Antarctica All- • Meal time drinks package icebergs and glaciers. A frozen Inclusive itineraries to • Book with Confidence offer choose from, and our Book $10,999 landscape teeming with • Landings, activities and expedition fantastic wildlife: penguins, With Confidence offer, boat cruising Per Person seals, whales and birds. there’s no better time for • Citizen Science Project your clients to plan the participation and lectures Twin Share Choose to sail onboard the expedition of their dreams, • Upgrade options and world’s first hybrid-powered worry-free, and at such extras available EXPLORE NOW ships, MS Roald Amundsen fantastic value. Call 1300 322 062 | hurtigruten.com.au for more information *Terms & Conditions: Valid for departures between October 2021 to March 2023. ‘From’ price based on RS cabin on 7/3/22 departure. Book by 18 December, 2020. Departure Cities: SYD/MEL/BNE/AKL/CHC . Other departure cities available with a $300 per person supplement: ADL/PER/CNS/DRW/HBA/LST/WLG/CBR. Flight timings and routings only available approximately 10 to 11 months in advance. Standard Hurtigruten booking terms and conditions apply. Book with Confidence offer applies. Combinable with Ambassador, Covid-19 rebooking and back to back combination discounts. Transfers may be on a shared basis. International airfares 11803 based on economy class. Antarctica NOVEMBER 2020 All inclusive TRAVEL’S 2022 and 2023 Cruises FAT CATS rtigrute Hu n LOOKING Book With CONFIDENCE SKINNY LIMITED TIME, BEST OFFER and MS Fridtjof Nansen. Included: Adventure Alternatively, choose the • International Flights ex AU/NZ newly refurbished MS • Local charter flights ANTARCTICA awaits Fram. Hurtigruten is the • Extra Pre and Post Accommodation DISCOVER most sustainable choice • All Transfers NSW’S Antarctica is a bucket list with one of the lowest CO2- • Expedition jacket & environmentally From destination for many. It’s a footprints of all expedition friendly water bottle SOUTH once in a lifetime must-see voyages to this region. • Free WIFI COAST ON A destination due to it’s unique • Premium onboard inclusions * ROAD TRIP and untouched scenery of With 11 Antarctica All- • Meal time drinks package icebergs and glaciers. A frozen Inclusive itineraries to • Book with Confidence offer choose from, and our Book $10,999 landscape teeming with • Landings, activities and expedition With Confidence offer, PLUS fantastic wildlife: penguins, boat cruising Per Person there’s no better time for seals, whales and birds. • Citizen Science Project Twin Share EXCLUSIVE your clients to plan the participation and lectures INTERVIEWS Choose to sail onboard the expedition of their dreams, • Upgrade options and world’s first hybrid-powered worry-free, and at such extras available EXPLORE NOW WITH HEAD ships, MS Roald Amundsen fantastic value. HONCHOS FROM WEBJET, Call 1300 322 062 | hurtigruten.com.au for more information COVER-MORE, *Terms & Conditions: Valid for departures between October 2021 to March 2023. ‘From’ price based on RS cabin on 7/3/22 departure. Book by 18 December, 2020. Departure Cities: SYD/MEL/BNE/AKL/CHC . Other departure cities available with a $300 per person supplement: ADL/PER/CNS/DRW/HBA/LST/WLG/CBR. TTC, HURTIGRUTEN Flight timings and routings only available approximately 10 to 11 months in advance. Standard Hurtigruten booking terms and conditions apply. Book with Confidence offer applies. Combinable with Ambassador, Covid-19 rebooking and back to back combination discounts. Transfers may be on a shared basis. International airfares AND SILVERSEA 11803 based on economy class. Nurture your return. Your Your Your bookings deals are customers are secure. amazing. love you. Expedia TAAP, we’ve got your back. ENJOY TODAY www.expedia.com.au/taap CONTENTS FEATURES 32 New South Wales Myles Stedman discovers a road trip on NSW’s South Coast offers the perfect getaway. COVER STORY 18 Travel’s fat cats looking skinny The pay packets of executives leading Australia’s travel and tourism companies are looking relatively scrawny this year, with the impact of COVID-19 seeing some changes at the top of travelBulletin’s annual Million Dollar Club listing, writes Bruce Piper. MONTHLY 02 State of the industry 18 08 Issues and trends 26 Cruise 36 Last word 10 32 COLUMNS 02 From the publisher 06 Steve Jones 08 AFTA View 31 CLIA View This month’s contributors Steve Jones, Joel Katz, Darren Rudd This page bottom right: ©Destination NSW EDITORIAL ADVERTISING Suite 1, Level 2, 64 Talavera Rd Editor in Chief and Publisher – Bruce Piper National Sales Manager Macquarie Park NSW 2113 Australia Lisa Maroun PO Box 1010 Epping NSW 1710 Australia Editorial and Production Manager – Ph: 0405 132 575 or 02 8007 6760 Tel: 1300 799 220 (+61 2 8007 6760 Sarah Beyer [email protected] Ph: 1300 799 220 or 02 8007 6760 [email protected] ART www.travelbulletin.com.au Design – Sarah Beyer 6,8305,355 Avg Net Distribution per Issue travelBulletin is part of the This publication is independently audited under the AMAA's Editorial team – Myles Stedman, Adam CAB Total Distribution Audit. Business Publishing Group Reporting Period: 161 Apr Apr 2018 2016 to – 3116 MarSep 20192016 - Publisher Bishop, Sarah Beyer Publishing Director – Jenny Piper Statement family of publications travelBulletin NOVEMBER 2020 1 STATE OF THE INDUSTRY SIR Winston Churchill once the instant borders open up From the said “never let a good crisis there will be Qantas planes go to waste,” and that in the air again much sooner certainly appears to be advice than Joyce’s current gloomy publisher being taken by Qantas amidst prognostications. Bruce Piper the current coronacrisis. Being excessively downbeat In my opinion the carrier about the situation definitely has masterfully navigated plays into the airline’s hands, the pandemic, taking the particularly when it comes to once-in-a-lifetime opportunity the CEO’s cherished ambition to restructure its cost base of reducing what the airline is including realising its long- forced to pay travel agents. held goal of outsourcing its With hundreds of travel heavily unionised ground agencies closing across the handling operations, as country – including 400 stores well as putting pressure on just within Flight Centre – landlords by hinting it might it’s my guess that Qantas even relocate its Sydney head executives are relishing the office if another state made a opportunity to turn the tables generous enough offer. on relationships with agency All this has been happening consortia, with the inordinate alongside a huge recalcitrance power of Australian resellers to pay refunds, and multiple long seen as the “tail wagging announcements by CEO Alan the dog” in airline circles. Joyce about the grounding of The outcomes of contract the QF international fleet until negotiations are likely to at least the middle of 2021 see incentives and overrides – without actually cancelling slashed, and there have also those future flights until closer been suggestions that agent to the time, forcing customers base commission could be who want their money back even further reduced. now to cancel themselves and Of course where Qantas incur the appropriate fees. leads other airlines will follow, While nobody doubts the so the days of travel agency pressure the airline is under, groups reaping fat head office the extreme measures are override profits from the somewhat disingenuous – labours of their loyal members and I can guarantee that may be at an end. Qantas Holidays returns not be renewing its licence for the Qantas IN Holidays name, and instead would focus its BRIEF QANTAS Airways, one of the major travel packaging on the Viva Holidays brand. shareholders in Helloworld Travel Limited, has The reborn Qantas Holidays is the outcome also now become a big competitor too, with of 18 months work – indicating that the the relaunch recently of the Qantas Holidays carrier was working on the project for some brand under the airline’s own in-house time before Burnes made her announcement. operations. The move is not unexpected, after The new platform dynamically packages Helloworld Executive Director Cinzia Burnes flights and accommodation, and as part of last year confirmed that the company would the Qantas Loyalty ecosystem also allows 2 travelBulletin NOVEMBER 2020 consumers to earn and burn Qantas Points. As well as being able to TAHITI LOOKING VERY NICE select a particular destination – only domestic at this stage given border restrictions – the new Qantas Holidays site offers a range of “holiday styles” such as luxury, family, romance and more. At this stage Qantas hasn’t advised whether it plans to join AFTA and ATAS, now that it is operating as a travel agent in its own right. LAST month’s launch