of Fin al an n c r e u & Copernican Journal of Finance & Accounting o J A c n

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Jakubowska, M. (2019). Traditional fiscal devices in and the concept of their moderniza- tion. Copernican Journal of Finance & Accounting, 8(1), 125–138. http://dx.doi.org/10.12775/ CJFA.2019.005

Marta Jakubowska* Nicolaus Copernicus University in Toruń

traditional fiscal devices in poland and the concept of their modernization

Keywords: fiscal system, traditional fiscal devices, online fiscalisation.

J E L Classification

: O23, O33, E42. Abstract: In connection with the upcoming changes in the area of fiscal policy, this ar- ticle presents the traditional fiscal devices in Poland and the planned concept of their modernization. For this purpose, it describes traditional fiscal equipment operating on the Polish market, which, notably, has not been characterised in detail in the literatu- re so far. Therefore, to the best of her knowledge, the author made the first systema- tic description and classification of devices used for transaction fiscalisation and also comprehensively presented the current structure of this market. An important objec- tive of the work was to present an innovative concept of online fiscalisation. The author proposed her own definition of this concept. As the solution is highly advanced, it was presented on the basis of technical documentation, internal reports of Polish and fore- ign companies-producers of cash registers, as well as reports of consulting companies, especially from countries where the online fiscal system is already operating. The ar- - duction of “online cash registers”. ticle also uses a part of the author’s expert study on the expected effects of the intro

Date of submission: April 8, 2019; date of acceptance: May 21, 2019. * Contact information: [email protected], Faculty of Econom-

ic Sciences and Management, Nicolaus Copernicus University in Toruń, Gagarina 13a, 87-100 Toruń, Poland, phone: +48 56 611 46 00; ORCID ID: https://orcid.org/0000- 0001-9067-4524. This work is supported by the Polish National Science Center Poland under Grant No. 2017/26/E/ HS4/00858. 126 Marta Jakubowska

In Poland, Introduction fiscal policy (i.e. the shaping of the amount and structure of public country and around the world, the geopolitical situation, demographic situa- expenditure) faces many challenges related to the economic situation in the tion, the state of domestic public finances or EU funds that enable the state to undertake various investments. Like many other European countries, Poland is struggling with large-scale problems of the grey economy and the tax gap (Tomkiewicz, 2006, p. 51). All of this is linked to the constant search for new generates significant difficulties for businesses and citizens (Proppe & Darski, sources of income or an increase in the efficiency of existing sources, which growth, but even constitutes an obstacle to running and developing economic 2016). It also happens that fiscal policy not only does not stimulate economic activity, which has a negative impact on the social and economic development of the country. Therefore, taking into account the struggles of fiscal policy, including planned or already implemented reforms, it is necessary to take decisive steps that will significantly contribute to an increase in state budget revenue and in

- the collection of VAT and improve control over taxpayers, and ultimately lead ters” project is an opportunity for change in this area, as these devices should to the reduction of the tax gap and the grey economy. The “online cash regis - cal change will contribute to the reduction of VAT fraud. ultimately replace traditional fiscal devices. It can be expected that such a radi Therefore, the main purpose of this article is present of traditional fiscal de- vices in Poland and concept of their modernization. On the other hand, the pres- - calization implemented in , was adopted as a detailed purpose. entation of the modernization of the fiscal system, on the example of online fis

TheThe article research makes methodology use of Polish literature, and the course statistical of thedata research from the Ministryprocess of Finance and the Polish Bank Association. The abovementioned sources, indus- try analyses, technical documentation, internal reports of Polish and foreign companies-producers of cash registers, as well as reports of consulting compa- nies served as the basis for the presentation of fiscalisation methods, descrip- tion and classification of devices used for fiscalisation of transactions, as well as a comprehensive presentation of the current structure of this market. More- traditional fiscal devices in Poland 127 over, the author carried out statistical analysis and literature research, and in- troduced her own definition of “online fiscalisation” for the purpose of the pre-

- sent paper. The article also uses some of the results of an expert study on the expected effects of the online fiscalisation project. The expert study was con ducted in 2017 by the author on a group of 12 experts from Poland.

An important tool of fiscalTraditional policy consists fiscal in devices the devices recording transac- used to record information on retail sales; their mode of operation and techni- tions, contributing to the state budget tax revenue. So-called fiscal devices are cal requirements are specified in the ordinances of the Minister of Economy - of 2013 (Ordinance of the Minister of Economy). In terms of design, fiscal devic ■ fiscal printers, es can be divided into the following types (Tradiss, 2014): ■ cash registers, ■ computer cash registers, Cash registers are stand-alone recording and printing devices with built-in simple software supporting sales transactions. Fiscal printers need to be con- nected to a standard computer (workstation) with specialist sales software in- stalled. Computer cash registers, on the other hand, operate in a single casing which includes a computer with software, a printing mechanism, keyboard and monitor.

The introduction Structureof fiscal devices of the to thefiscal Polish devices economy market was gradual. The first

- step towards full fiscalisation of the economy was to extend the obligation to tensions were made to this obligation in order to cover a growing range of in- use cash registers in the year 2004. In the following years, several further ex dustries and professions subject to compulsory fiscalisation. The professions which only recently joined the group of those obliged to have a cash register - include e.g. doctors and dentists who, as a result of the extension of this obliga regardless of the generated turnover. The structure of the fiscal devices market tion from the year 2015, must keep records by means of cash register devices in the year 2016 is presented in diagram 1. 128 Marta Jakubowska

Diagram 1. Diagram 1. Structure of the fiscal devices market in Poland in 2016 Structure of the fiscal devices market in Poland in 2016

2.1 million devices according to the Ministry of Finance

1.5 million used 0.6 million show in the course no turnover of trade

0.3 million HoReCa 1.2 million cash Devices are formally with a central system register devices registered

0.6 million with 0.6 million with paper copy electronic copy

Source: own elaboration on the basis of: (Związek Banków Polskich, 2016).

S o u r c e : own elaboration on the basis of: (Związek Banków Polskich, 2016). According to data from the Ministry of Finance, approximately 2.1 million fiscal devices are registered in Poland (Diagram ). However, 70% of them are used in the course of trade According to data from the Ministry of Finance, approximately 2.1 million (i.e. 1.5 million) and the remaining 0.6 million registered cash registers do not show any- fiscal devices are registered in Poland (diagram 1). However, 70% of them are turnoveristered in cashpractice. registers In general, do not there show are any two turnover main reasons in practice. for this Insituation. general, Firstly, there a used in the course of trade (i.e. 1.5 million) and the remaining 0.6 million reg are two main reasons for this situation. Firstly, a portion of cash registers is portion of cash registers is maintained as spare devices which will be used if the primary maintained as spare devices which will be used if the primary cash register cash register has a failure (in the case of entities with a large daily number of transactions, has a failure (in the case of entities with a large daily number of transactions, eveneven a few a hours'few hours' downtime downtime may mean may large mean losses). large The losses). second The reason second is the reason fact that is thecash registersfact that are heldcash by registers entities thatare doheld business by entities for other that compa do businessnies and forissue other invoices, compa and- maintainnies and a cash issue register invoices, in the and event maintain of occasional a cash cash register transa inctions the event with naturalof occasional persons. cash transactions with natural persons. Ultimately, the number of cash regis- Ultimately, the number of cash register devices is 1.2 million, and the rest of the devices in operationdevices are (“specialised HoReCa devices cash registers”, (“specialised touch cash terminals, registers”, e.g. tou inch restaurants) terminals, e.g.with in restaurants)ter devices with is a 1.2central million, system and (Związek the rest Banków of the Polskich, devices in20 16).operation are HoReCa According to the opinion of the Electronic Market Institute: “The fiscal devices market in a central system (Związek Banków Polskich, 2016). Poland is quite specific, as it depends on the adopted legal regulations and the legislator's ability to enforce them. The constantly proposed changes in the regulations concerning this group of devices as well as proposals (declarations) to subject new groups of users to the traditional fiscal devices in Poland 129

According to the opinion of the Electronic Market Institute: “The fiscal devic- es market in Poland is quite specific, as it depends on the adopted legal regulations and the legislator's ability to enforce them. The constantly proposed changes in the regulations concerning this group of devices as well as proposals (declarations) to subject new groups of users to the obligation to register transactions with the use of cash register devices cause this market to be unstable and its development dif- ficult to forecast

” (InfoSfera, 2016).

Types and classification of fiscal devices Cash register devices are an element of the national tax system. They appeared in Poland together with the implementation of the of value added tax (VAT). to be used to record turnover for the purposes of VAT settlements in transac- Its official Polish name is: goods and services tax. Cash register devices were - ing consumer's rights to receive a document (receipt) containing basic informa- tions with the final consumer. The use of such devices contributes to exercis tion about the seller and the transaction, including information about the price structure and the amount of VAT included in it (Ministry of Finance, 2017). Some of the cash register devices used around the world do not have a fiscal memory or it is not a source of VAT calculation, and data on turnover are re- - corded in an external secured memory. This takes place, for instance, in: Swe speaking, cash registers can be divided into two groups: den, and several African countries (Proppe & Darski, 2016). Generally 1) ERC (Electronic Cash Registers), 2) POS cash registers, also known as computer cash registers (Electronic Point-Of-Sale). According to diagram 2, there are three types of ERC: ■ portable (mobile) cash registers – of small size and small range of func- tionalities. These devices are intended primarily for those entrepre- neurs who issue recurring receipts. Mobile cash registers are very popu- lar in small trade and crafts, parking lots, bazaars, door-to-door trade, as well as outdoor events, but also in the catering industry. Usually, up to

3,000 PLU codes can be programmed on mobile cash registers. 130 Marta Jakubowska popular in small trade and crafts, parking lots, bazaars, door-to-door trade, as well as outdoor events, but also in the catering industry. UsuallDiagramy, up to 3,0002. Breakdown PLU codes can ofbe Electronicprogrammed on Cash mobile Registers cash registers. Diagram 2. Breakdown of Electronic Cash Registers

ERC

portable (mobile) cash single-station cash registers system cash registers registers

Source: own elaboration on the basis of: (Fiskalne-kasy24, 2012).

S o u r csingle-station e : own elaboration cash registers on – theythe havebasis a greaterof: (Fiskalne-kasy24, range of functionalities 2012). than mobile cash registers. One can connect e.g. a computer, scale and code reader to them, thus changing their configuration. Most of these cash registers are small in size and work very well in small points of sale: local shops, kiosks, stalls, ■ single-station cash registers – they have a greater range of functionali- restaurants or service outlets. Single-station cash registers are most often used in places where there is no need to cooperateties thanwith a warehou mobilesing cashprogram. registers. Many of them areOne also canadapted connect to mobile work. e.g. a computer, scale  system cash registers – they are the equipment of large outlets with several cash desks. They can work independentlyand code as a single-stationreader to cash them, register thus or coopera changingte with other their devices configuration. through e.g. integration Most of the- with other cash registers, computer, payment terminal, scanner, chip card reader, PIN pad, PSTN or GSM modem andse receipt cash printer. registers are small in size and work very well in small points of However, in the case of system cash registers, the basic device is a computer with an installed warehousingsale: and invoicinglocal shops, software. kiosks,Therefore, stalls,thanks to therestaurants connection between or service the cash register outlets. and the Single-sta - computer, tionit is possible cash to registers control sales areon an mostongoing oftenbasis and used have access in places to up-to-date where information there on is no need stock levels. Communication between the cash register and the computer can be carried out off-line or online (with a commandto cooperate issued by the withcomputer). a warehousingThe first mode involve program.s interrupting theMany cashier's of work them when are the also ada- cash register uploads data to the server, while in online mode it is not necessary. Sales information is displayed pted on the to computer mobile screen, work. which allows for actual verification of turnover, products sold, etc. (Fiskalne-kasy24, 2012). Turning■ system to the second cash group registers of cash registers—POS – they are devices—it the equipment should be noted of that large this is theoutlets most with se- technologically advanced group of recording devices. Undoubtedly, they can be called computers adapted to record turnover,veral as wellcash as todesks. perform manyThey different can functionswork independentlyrelated to the storage of asgoods a single-stationand their sale. cash The simplestregister POS cash or register cooperate configuration with consists other of a comp devicesuter, a fiscal through printer connected e.g. integration to it, a with keyboard and a standard screen or touch screen. In the extended version it is possible to connect the POS cash registerother to all cash devices registers, necessary in a computer, shop, e.g. readers, payment payment terminals, terminal, electronic scanner, scales, etc. chip A card re- characteristic feature of POS cash registers is their versatility. Depending on the needs, one can change the software, extend the RAM memory, install a more efficient processor, i.e. configure the device. The complexity of POS cash register configuration is shown in Błąd! Nie można odnaleźć źródła odwołania.. ader, PIN pad, PSTN or GSM modem and receipt printer. with an installed warehousing and invoicing software. Therefore, thanks to the However, in the case of system cash registers, the basic device is a computer connection between the cash register and the computer, it is possible to control sales on an ongoing basis and have access to up-to-date information on stock levels. Communication between the cash register and the computer can be car- ried out off-line or online (with a command issued by the computer). The first mode involves interrupting the cashier's work when the cash register uploads data to the server, while in online mode it is not necessary. Sales information is displayed on the computer screen, which allows for actual verification of turno- ver, products sold, etc. (Fiskalne-kasy24, 2012). displayed on the computer screen, which allows for actual verification of turnover, products sold, etc. (Fiskalne-kasy24, 2012). Turning to the second group of cash registers—POS devices—it should be noted that this traditional fiscal devices in Poland 131 is the most technologically advanced group of recording devices. Undoubtedly, they can be Turning to the second group of cash registers – POS devices – it should be called computers adapted to record turnover, as well as to perform many different functions noted that this is the most technologically advanced group of recording devic- related toes. the Undoubtedly, storage of goods they can and be their called sale. computers The simplest adapted PO toS recordcash register turnover, configuration as consists ofwell a computer,as to perform a fiscal many printerdifferent connected functions torelated it, a keyto theboard storage and ofa standardgoods and screen or their sale. The simplest POS cash register configuration consists of a comput- touch screen.er, a fiscalIn the printer extended connected version to itit, is a possiblekeyboard to and connect a standard the POS screen cash or touchregister to all devices necessary in a shop, e.g. readers, payment terminals, electronic scales, etc. A to all devices necessary in a shop, e.g. readers, payment terminals, electronic screen. In the extended version it is possible to connect the POS cash register characteristicscales, feature etc. A characteristicof POS cash featureregisters of is POS their cash versatili registersty. isDepending their versatility. on th eDe needs,- one can change the software, extend the RAM memory, install a more efficient processor, i.e. configurepending the device. on the The needs, complex one canity changeof POS the cash software, register extend configuration the RAM is memory, shown in Błąd! POS cash register configuration is shown in figure 1. Nie możnainstall odnaleźć a more źródła efficient odwołania. processor,. i.e. configure the device. The complexity of Figure 1. Figure 1. Complexity of POS cash register configuration Complexity of POS cash register configuration

Source: (Forcom, 2015).

S o u r c e : (Forcom, 2015). It should be emphasized that ERC and POS cash registers are characterized by a different range of possibilities, depending on their technical parameters. ERC have very limited expansion and configuration possibilities in comparison to POS models and are characterized by limited memory and permanently installed software (which cannot be changed or modified). A typical ERC has a RAM capacity of 1 to 8 MB, so after several 132 Marta Jakubowska

It should be emphasized that ERC and POS cash registers are characterized by a different range of possibilities, depending on their technical parameters. - son to POS models and are characterized by limited memory and permanently ERC have very limited expansion and configuration possibilities in compari installed software (which cannot be changed or modified). A typical ERC has a RAM capacity of 1 to 8 MB, so after several years of use (usually five years), it is full and practically needs to be replaced. The user then has to purchase a new device or install a new fiscal module. There is one more interesting difference – although it is possible to connect various peripheral devices, including a com- puter, to the ERC cash register, it is not possible to sell from the computer pro- gram – the cash register requires direct operation of the cashier. Thanks to the fact that POS cash registers are equipped with hard drives, they can record and remember virtually any number of transactions and related information for a very long time. For example, the cash register may store information about each receiptFigure up 2. to several years back (Fiskalne-kasy24, 2012).

Number of cash registers by industry in 2016 (in thousands)

Construction services 35.4

Car repair 35.7

Car parts sales 13.9

Electronics trade 13.8

Alcohol trade 9.0

Sale of construction materials 14.3

Tobacco trade 11.4

Catering 89.9

Fuel industry 15.5

0 20 40 60 80 100

S o u r c e : own elaboration based on data from: (Ministry of Finance, 2017).

Source: own elaboration based on data from: (Ministry of Finance, 2017). The number of cash registers used by a given company is a result of many factors. The number of cash registersThe dependsnumber on of the cash business registers and its scale,used turnover, by a given as well company as the number is a ofresult employees. of many Figure 2 factors.presents the The number number of cash of registers cash registers in Poland in depends the year 201 on6, brokenthe business down by industry.and its The scale, catering industry is the clear market leader (about 90,000 cash registers), followed by construction services and car repair. Among the remaining industries, the lowest number of fiscal devices is recorded in tobacco trade (11,000 cash registers) and alcohol trade (9,000 cash registers).

The concept of online fiscalisation within the government programme "From paper to digital Poland" Taking into account the scope of the grey market in Poland, the persisting VAT gap and the tools used to reduce them which did not bring the expected results, it seems necessary to search for new solutions in this respect. A qualitative change, a new approach to the fiscalisation of turnover, is becoming necessary. A solution that may significantly improve state tax revenue in Poland is online fiscalisation, also known as the online cash register system. This system works well in other countries, so there is a chance that it may prove effective also in Poland (Proppe & Darski, 2016).

The concept of online fiscalisation The online fiscalisation model is a system of sending sales data from receipts to a central, non-erasable and non-volatile memory. Such a system should be available online, be highly available and resistant to DDoS (distributed denial of service) attacks. The main feature of such a mechanism is the central assignment of unique transaction/receipt numbers, with protection in the event of network disconnection (Ministry of Development, 2016, p. 1). The general scheme of this system assumes constant communication between the taxpayer and the tax authority. In Europe, there are many solutions in the area of online fiscalisation, aimed, among other things, at reducing the grey market. The two best-known models are called the Hungarian and the Croatian model. Their names come from the countries where the online cash register system has been implemented. Of course, apart from these countries, innovative solutions of this type also exist e.g. in Turkey, , the and Sweden (Ogórek, 2016). For the purpose of the present paper, the author proposed her own definition of online fiscalisation as: "a solution under which information about a transaction subject to fiscalisation is recorded and transferred in a short time to the database systems of a given country’s tax administration, via the Internet or another IT system”.

Online fiscalisation project in Poland From 1 May 2019, an ordinance introducing online cash registers will be in force in Poland (Infor, 2019). Online cash registers will automatically transmit data on daily fiscal reports, fiscal receipts and invoices (including cancellations) (VAT, 2017). traditional fiscal devices in Poland 133 turnover, as well as the number of employees. Figure 2 presents the number of - ing industry is the clear market leader (about 90,000 cash registers), followed cash registers in Poland in the year 2016, broken down by industry. The cater by construction services and car repair. Among the remaining industries, the lowest number of fiscal devices is recorded in tobacco trade (11,000 cash regis- ters) and alcohol trade (9,000 cash registers).

The concept of online fiscalisation Takingwithin into the account government the scope programme of the grey market"From paperin Poland, to digital the persisting Poland" VAT it seems necessary to search for new solutions in this respect. A qualitative gap and the tools used to reduce them which did not bring the expected results, change, a new approach to the fiscalisation of turnover, is becoming necessary. fiscalisation, also known as the online cash register system. This system works A solution that may significantly improve state tax revenue in Poland is online well in other countries, so there is a chance that it may prove effective also in

Poland (Proppe & Darski, 2016).

The online fiscalisationThe modelconcept is aof system online of fiscalisation sending sales data from receipts to a central, non-erasable and non-volatile memory. Such a system should be available online, be highly available and resistant to DDoS (distributed denial of service) attacks. The main feature of such a mechanism is the central assign- ment of unique transaction/receipt numbers, with protection in the event of The general scheme of this system assumes constant communication be- network disconnection (Ministry of Development, 2016, p. 1). in the area of online fiscalisation, aimed, among other things, at reducing the tween the taxpayer and the tax authority. In Europe, there are many solutions Croatian model. Their names come from the countries where the online cash grey market. The two best-known models are called the Hungarian and the register system has been implemented. Of course, apart from these countries, innovative solutions of this type also exist e.g. in Turkey, Bulgaria, the Czech Republic and Sweden (Ogórek, 2016). 134 Marta Jakubowska

For the purpose of the present paper, the author proposed her own defi- nition of online fiscalisation as: “a solution under which information about a transaction subject to fiscalisation is recorded and transferred in a short time to the database systems of a given country’s tax administration, via the Internet or another IT system”.

From 1 May 2019,Online an ordinance fiscalisation introducing project online in Poland cash registers will be in force in Poland (Infor, 2019). Online cash registers will automatically trans- mit data on daily fiscal reports, fiscal receipts and invoices (including cancel- lations) (VAT, 2017). The replacement of cash registers is to be evolutionary, in accordance with the life cycle of this type of devices, where older cash registers which do not meet today's technological standards are replaced with more modern ones

■ (TVN24Bis, 2019). The Act assumes that: repairing motor vehicles and mopeds, including repairing, fitting, retre- old cash registers can be used until 31 December 2019 by: entrepreneurs ading and reconditioning tyres and replacing tyres or wheels for motor vehicles and mopeds; selling petrol, diesel or gas intended for the pro- pulsion of vehicles. ■ - ting on a seasonal basis); entrepreneurs offering hotel services; selling until 30 June 2020 by: catering establishments (including those opera coal, briquette and similar solid fuels produced from coal, coke and semi- -coke for heating purposes. ■ medical care services provided by doctors and dentists, legal services until 31 December 2020 by: hairdressing, beauty, construction services, and services related to the operation of facilities for improving physical condition – only for admissions. to purchase cash registers of the “old” type (cash registers with a paper copy After the entry into force of the new regulations, taxpayers will still be able - entry until 30 June 2019, and cash registers with electronic copy recording un til 31 December 2022). - old cash registers can be used until 31 December 2019 by: entrepreneurs repairing motor vehicles and mopeds, including repairing, fitting, retreading and reconditioning tyres and replacing tyres or wheels for motor vehicles and mopeds; selling petrol, diesel or gas intended for the propulsion of vehicles. - until 30 June 2020 by: catering establishments (including those operating on a seasonal basis); entrepreneurs offering hotel services; selling coal, briquette and similar solid fuels produced from coal, coke and semi-coke for heating purposes. - until 31 December 2020 by: hairdressing, beauty, construction services, medical care services provided by doctors and dentists, legal services and services related to the operation of facilities for improving physical condition – only for admissions. After the entry into force of the new regulations, taxpayers will still be able to purchase cash registers of the “old” type (cash registers with a paper copy entry until 30 June 2019, traditional fiscal devices in Poland 135 and cash registers with electronic copy recording until 31 December 2022). Below are the results of a part of the expert study conducted by the author in 2017 on a group of 12 experts comprising: CEOs of leading companies dealing with electronic- Below are the results of a part of the expert study conducted by the author ing with electronic payment settlement (VISA, Mastercard), representatives of inpayment 2017 on settlement a group (VISA,of 12 experts Mastercard), comprising: representatives CEOs of of leading comme companiesrcial banks (PeKaOdeal commercial banks (PeKaO S.A.), employees of leading acquirers in the Polish S.A.), employees of leading acquirers in the Polish market (First Data, Polskie e-Płatności) - and the clearing house (KIR). A representative of the Ministry of Finance also partook in the sentative of the Ministry of Finance also partook in the study. marketstudy. (First Data, Polskie e-Płatności) and the clearing house (KIR). A repre

Figure 3. Assessment of the potential impact of the online fiscalisation system Figure 3. Assessment of the potential impact of the online fiscalisation system

Online fiscalisation will be an efficient tool to 1 8 1 1 fight the grey economy.

Online fiscalisation cannot be introduced in 1 7 4 Poland for political reasons.

Online fiscalisation will be an innovative 2 5 3 2 revolution in Polish POS.

Online fiscalisation will be a threat to privacy of 2 2 5 3 Polish citizens.

Definitely agree Somewhat agree I don't know/Hard to say Somewhat disagree Definitely disagree

Source: own elaboration; n=12; responses presented according to the number of experts' indications. - cations. S o u r c e : own elaboration; n=12; responses presented according to the number of experts’ indi

- - The question addressed to Experts (figure 3) concerned the online fiscalisa tion system which is planned to be implemented in Poland in 2019. Generally, ac the grey economy and in principle nobody considers it impossible to introduce cording to the Experts, online fiscalisation will be effective in the fight against for political reasons. This answer is pivotal because it indicates that this project - tive revolution in Polish points of sale, the role of modern infrastructure equip- is generally feasible. Seven Experts believe that this system will be an innova ment in POS will increase – and it can be concluded that this will result in POS - offering new services. However, when it comes to the issue of surveillance of cit izens and threats to their privacy, only two Experts see such a danger. 136 Marta Jakubowska

Case study on the implementation of online fiscalization in Croatia Croatia, which confirms the success of actions aimed at fighting the shadow An example of the success of the online fiscalization model is the example of - - economy and reducing the tax gap. Due to the prevailing share of cash pay like card payments, does not leave a “trace” and the transaction is easier to ments in the country, controlling taxpayers was not the easiest task. Cash, un hide. In Croatia, it was difficult to prove that entrepreneurs report much lower turnover compared to those achieved by them in reality. Therefore, from Janu- - ernment’s fiscal system. This is due to the fact that it is not possible to print the ary 1, 2013, all taxpayers have been permanently connected online to the gov receipt until the system has obtained all necessary transaction data from inter- ested parties (the receipt must have a unique identification code, the so-called - el, the Croatian model is based on a software solution – that is, it does not re- JIR (Proppe & Darski, 2016)). Unlike other models, such as the Hungarian mod installed on any mobile devices. quire exchange of cash registers, but is based on the integration of applications Implementation of the system in Croatia took 8 months, and its implementa- tion was planned in three stages: ■ companies; From 1 January 2013 – the catering industry, hotel industry and large ■ ■ From April 1, 2013 – wholesale and retail sales, freelancers; The result of the introduction of the above solution turned out to be very From July 1, 2013 – other taxpayers. positive: ■ Online fiscalization has received public support; ■ obligation of fiscalization on their own volition; Industries that are exempt from fiscalization, want to be subject to the ■ After a certain period of operation, the basic VAT rate has been lowered. ■ Further improvement of the functioning of this innovative solution is planned.

The most important success of the model was the increase in tax revenues as well as the increase in disclosed revenues from taxpayers – in some branches Croatian Ministry of Finance, restaurants, lawyers and traders revealed about of the economy revenues increased by over 40%. According to the data of the -

18% more turnover after one year of operation than a year earlier (Jakubows traditional fiscal devices in Poland 137

ka, 2017). According to the Croatian Minister of Finance, since 2013 sellers and Despite the benefits of the online fiscalization system, attention should be traders have doubled the turnover revealed (Uryniuk, 2016). paid to Croatian problems with the use of appropriate VAT rates by entrepre- neurs. It was the main area in which irregularities in the functioning of the on- much cash in the register, in comparison with the number of registered trans- line cash register system were detected. The next one is the presence of too action (Fiscalization.hr, 2015).

The Conclusion analysis of current fiscalisation methods in Poland carried out in the pre- sent article has shown that traditional fiscal devices date back to the previous technological era. Therefore, any action aimed at increasing the effectiveness of controls in the area of fiscalisation of retail transactions should involve the replacement of equipment. A real chance for change in this area is provided by the project of “online cash registers”, which, in accordance with the Act, will come into force on 1 May 2019. The concept of online fiscalisation assumes the registration and transmission of data to the ICT system run by the head of the Central Cash Register Repository of the National Revenue Administration in or- der to hinder VAT fraud.

- The change is particularly important in industries that are exposed to the duce the scale of unregistered transactions and the online cash register system grey economy. According to the Experts, online fiscalisation may effectively re itself may turn out to be a revolution in points of sale, thus creating the poten- tial for the growth of innovation of traditional enterprises.

References Fiscalization.hr (2015). Fiscalization, http://www.fiscalization.hr (accessed: 5.05.2019). Fiskalne-kasy24 (2012). Rodzaje kas fiskalnych, (Cash register – facts and myths. Types

12.08.2018).of fiscal cash registers.) http://www.fiskalne-kasy24.pl (accessed: 16.12.2018). InforForcom (2019). (2015). Ulga Kasy na zakupPOS, (POS kasy cash fiskalnej registers.) online http://www.forcom.com.pl – zmiany od 1 maja 2019 r., (accessed:(Discount

on the purchase of an online cash register – changes from 1 May 2019.) http://www. ksiegowosc.infor.pl/podatki/vat/kasy-fiskalne (accesed: 2.04.2019). 138 Marta Jakubowska

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