CCSCARE.CO Workplace Training Courses Catalogue-WORK CAREER OPPORTUNITIES Employment Training with Home and Work Studies

Catalogue of over 600 programs individually designed to assist you in finding employment.

CCSCARE Academy 04/28/2019

CCSCARE.CO Business – Healthcare – Technology Courses

Table of Contents

ADMINISTRATIVE, LEGAL, MEDICAL AND DENTAL OFFICE-WORK CAREER OPPORTUNITIES ...... 9 CAREER OPPORTUNITIES ...... 9 CHOOSE YOUR CAREER ...... 9 ADMINISTRATIVE ASSISTANT ...... 9 EXECUTIVE SECRETARY’S COURSE ...... 9 BUSINESS RECORDS MANAGEMENT ...... 10 BUSINESS COMMUNICATIONS: PROCESS AND PRODUCT ...... 10 Community Health Caregiver Service ...... 11 CERTIFIED CAREGIVER/PERSONAL SUPPORT WORKER ...... 11 COMMUNITY HEALTH AND HOME CARE ...... 11 CAREER OPPORTUNITIES IN COMMUNITY HEALTH/CAREGIVER SERVICES ...... 13 GERIATRICS NURSING ASSISTANT ...... 13 PSYCHIATRIC MENTAL HEALTH NURSING ASSISTANT ...... 14 PHYSICAL THERAPY ASSISTANT ...... 14 HUMAN ANATOMY AND PHYSIOLOGY (OUTLINE 350) ...... 15 ADDICTIONS TREATMENT ...... 15 OFFICE RECEPTIONIST ...... 15 CLERK TYPIST COURSE ...... 15 YOUR CAREER ...... 15 PARALEGALS AND LAW CLERKS OPPORTUNITIES ...... 16 LEGAL ADMINISTRATIVE ASSISTANT ...... 16 LEGAL OFFICE ASSISTANT ...... 16 PARA-LEGAL ...... 17 CCS ’S LAW CLERK COURSE ...... 17 MEDICAL ADMINISTRATIVE ASSISTANT...... 24 MEDICAL SECRETARY’S COURSE ...... 24 MEDICAL OFFICE ASSISTANT ...... 24 HEALTH OFFICE ADMINISTRATION ...... 25 MEDICAL TRANSCRIPTION ...... 25 MEDICAL TERMINOLOGY ...... 25 PROCEDURES FOR THE MEDICAL ADMINISTRATIVE ASSISTANT ...... 25 DENTAL OFFICE RECEPTIONIST ...... 26 MEDICAL/DENTAL OFFICE RECEPTIONIST ...... 26 ANIMAL HEALTH CARE AIDE ...... 27 CAREER OPPORTUNITIES IN BOOKKEEPING ...... 29 BOOKKEEPING ...... 30 GENERAL AND COMPUTERIZED BOOKKEEPING ...... 31 CANADIAN CORPORATE TAX ...... 31 CAREER TRAINING AT HOME RETAIL TRAVEL COUNSELING ...... 31 RETAIL TRAVEL COUNSELING ...... 31 CANADIAN INSTITUTE OF TRAVEL COUNSELLORS ...... 31 Phone 1-407-374-6071; 1-819-800-9878 www.ccscare.co  CCSCARE.CO 2018 Page 2

CCSCARE.CO Business – Healthcare – Technology Courses

YOUR TRAINING ...... 32 HOW TO CHOOSE YOUR COURSE...... 32 CITC CORRESPONDENCE COURSE OUTLINES ...... 32 TRAVEL DESTINATIONS PART 1: COURSE OUTLINE ...... 32 FUNDAMENTALS OF RETAIL TRAVEL COUNSELING: COURSE OUTLINE ...... 33 CAREER OPPORTUNITIES IN INFORMATION TECHNOLOGY (IT), COMPUTER PROGRAMMING AND SYSTEMS ANALYSIS ...... 34 COMPUTER OPERATIONS AND APPLICATIONS ...... 34 COMPUTER APPLICATION SPECIALIST ...... 35 MICROSOFT OFFICE ...... 36 COMPUTER PROGRAMMING ...... 36 COMPUTER PROGRAMMING, APPLICATIONS, AND SYSTEMS ANALYSIS ...... 37 HONOURS COURSE ...... 37 COMPUTER SYSTEMS AND NETWORK ADMINISTRATION ...... 37 MSCE CERTIFICATION IT PROGRAM ...... 37 PROFESSIONAL DEVELOPMENT CERTIFICATE CAREER COURSES ...... 38 WEBMASTER CERTIFIED WEB PROFESSIONAL ...... 43 HOW THE INTERNET WORKS ...... 43 E-COMMERCE INTERNET SPECIALIST ...... 44 CAREER OPPORTUNITIES IN COMPUTER SERVICE AND MAINTENANCE ...... 44 COMPUTER SERVICE AND MAINTENANCE ...... 44 GENERAL DESKTOP PUBLISHING ...... 47 HELP DESK AND COMPUTER USER SUPPORT SPECIALIST ...... 49 CAREER OPPORTUNITIES WITH HUMAN SERVICES ...... 50 PSYCHOLOGICAL SERVICE ASSISTANT ...... 50 PRACTICAL AND APPLIED PSYCHOLOGY ...... 50 PSYCHOLOGICAL TESTING AND ANALYSIS ...... 51 CHILD PSYCHOLOGY ...... 51 PRACTICAL PSYCHOLOGY ...... 53 PSYCHOLOGY APPLIED TO TEACHING ...... 54 PSYCHOLOGY ...... 54 CCS’S BEHAVIORAL SCIENCE COURSE ...... 54 ABNORMAL PSYCHOLOGY ...... 55 GENERAL COUNSELLING ...... 55 ADDICTIONS TREATMENT ...... 55 CAREER OPPORTUNITIES IN SOCIAL WORK AND SOCIAL WELFARE ...... 56 COMMUNITY AND SOCIAL SERVICE WORKER ...... 56 CORRECTIONS WORKER ...... 56 CAREER OPPORTUNITIES IN EDUCATION ...... 58 EARLY CHILDHOOD EDUCATION ...... 58 EARLY CHILDHOOD EDUCATION PART 1 ...... 59 EARLY CHILDHOOD EDUCATION PART 2 ...... 60 CHILD CARE AND HUMAN RESOURCE MANAGEMENT ...... 60 EARLY CHILDHOOD EDUCATION TEACHING ASSISTANT ...... 60 TEACHING ASSISTANT...... 60

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CCSCARE.CO Business – Healthcare – Technology Courses

ADULT EDUCATION AND HIGH SCHOOL GED PREPARATION ...... 64 HIGH SCHOOL PREPARATION ...... 64 CAREER OPPORTUNITIES IN COMMUNITY HEALTH/CAREGIVER SERVICES ...... 65 GERIATRICS NURSING ASSISTANT ...... 65 CERTIFIED PERSONAL SUPPORT WORKER (CPSW) ...... 65 PRE-HOSPITAL EMERGENCY CARE AND CRISIS INTERVENTION ...... 66 PARAMEDIC ASSISTANT ...... 66 PSYCHIATRIC MENTAL HEALTH NURSING ASSISTANT ...... 66 PHYSICAL THERAPY ASSISTANT ...... 67 PEDIATRIC OCCUPATIONAL THERAPY ASSISTANT ...... 67 PHYSICAL DYSFUNCTION OCCUPATIONAL THERAPY ASSISTANT ...... 68 LIMITED RADIOGRAPHY ASSISTANT ...... 68 CAREER OPPORTUNITIES IN PHARMACOLOGY ...... 68 PHARMACEUTICAL ASSISTANT ...... 68 MASSAGE PROCEDURES AND TECHNIQUES ...... 70 MASSAGE THERAPY ASSISTANT ...... 70 HEALTH, FITNESS AND NUTRITION ...... 71 NUTRITION AND DIET THERAPY...... 72 CAREER OPPORTUNITIES IN FASHION DESIGN AND FASHION MERCHANDISING . 73 GENERAL FASHION DESIGN ...... 74 PATTERN MAKING AND GARMENT MAKING ...... 74 FASHION MERCHANDISING ...... 74 FASHION MERCHANDISING AND DESIGN ...... 74 VISUAL MERCHANDISING AND WINDOW DISPLAY ...... 76 CAREER OPPORTUNITIES IN PHOTOGRAPHY ...... 76 PHOTOGRAPHY COURSE ...... 77 COMMERCIAL AND PROFESSIONAL PHOTOGRAPHY ...... 77 CAREER OPPORTUNITIES IN COMMERCIAL AND GRAPHIC ARTS ...... 77 COMMERCIAL AND FINE ART ...... 77 GRAPHIC ARTS AND STUDIO PROCEDURES ...... 78 COMMERCIAL, FINE AND GRAPHIC ARTS ...... 78 COMIC STRIP AND CARTOON DRAWING ...... 78 CAREER OPPORTUNITIES AS A WRITER...... 79 JOURNALISM ...... 79 NEWSPAPER WRITING AND REPORTING ...... 79 SHORT STORY AND FICTION WRITING...... 82 ARTICLE WRITING ...... 83 NEWSPAPER, ARTICLE, FICTION AND SHORT STORY WRITING ...... 84 CREATIVE WRITING ...... 84 WRITING FOR CHILDREN AND ADOLESCENTS ...... 85 CAREER OPPORTUNITIES IN SMALL BUSINESS MANAGEMENT ...... 85 SMALL BUSINESS MANAGEMENT ...... 85 SMALL BUSINESS START-UP ...... 85 CAREER OPPORTUNITIES IN INTERIOR DECORATING AND DESIGN ...... 88 HOME DECORATING AND FURNISHING ...... 88

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CCSCARE.CO Business – Healthcare – Technology Courses

GENERAL INTERIOR DECORATING ...... 88 INTERIOR DECORATING AND INTERIOR DESIGN ...... 88 TEXTILES, FIBER, YARN AND FABRIC TECHNOLOGY ...... 89 COSMETOLOGY, ESTHETICS, NAIL TECHNOLOGY AND MAKEUP ART ...... 92 ESTHETICS, NAIL TECHNOLOGY AND MAKEUP ART ...... 92 COSMETOLOGY ...... 93 ESTHETICS ...... 93 NAIL TECHNOLOGY ...... 93 MAKEUP ART ...... 95 CAREER OPPORTUNITIES IN LAW ENFORCEMENT ...... 100 CRIMINAL JUSTICE AND LAW ENFORCEMENT ...... 101 LAW ENFORCEMENT & CRIMINALISTICS ...... 102 LAW ENFORCEMENT ...... 102 CRIMINALISTICS...... 102 TRAFFIC ACCIDENT INVESTIGATION AND RECONSTRUCTION ...... 106 GUNS AND GUNSMITHING ...... 107 DOG TRAINING FOR LAW ENFORCEMENT ...... 108 CAREER OPPORTUNITIES HOTEL/MOTEL, RESTAURANT, TOURISM AND HOSPITALITY MANAGEMENT ...... 108 FOOD SERVICE OPPORTUNITIES ...... 108 HOTEL/MOTEL AND HOSPITALITY MANAGEMENT OPPORTUNITIES ...... 109 CAREER BENEFITS ...... 109 RESTAURANT OPERATIONS AND MANAGEMENT COURSE ...... 109 CASINO OPERATIONS, SUPERVISION AND MANAGEMENT COURSE ...... 110 HOTEL-MOTEL OPERATIONS AND MANAGEMENT ...... 110 (Hotel Manager’s Course) ...... 110 HOTEL-MOTEL RESTAURANT MANAGEMENT ...... 110 CUSTOMER SERVICE SKILLS...... 110 HOTEL-MOTEL RESTAURANT MANAGEMENT AND ADMINISTRATION ...... 111 (Honours) ...... 111 PROFESSIONAL FOOD PREPARATION ...... 114 FOOD SERVICE OPERATIONS AND MANAGEMENT...... 116 BAR OPERATIONS AND BEVERAGE MANAGEMENT...... 117 (BARTENDER’S COURSE)...... 117 WINES AND WINE SELECTION ...... 117 TRAVEL AND TOURISM ADMINISTRATION ...... 117 CAREER OPPORTUNITIES IN BUSINESS ...... 119 CORPORATE BUSINESS MANAGEMENT & ADMINISTRATION ...... 119 BUSINESS MANAGEMENT & ADMINISTRATION FUNDAMENTALS ...... 119 DIVISION 1 ...... 119 GENERAL BUSINESS MANAGEMENT ...... 120 GENERAL BUSINESS ADMINISTRATION ...... 120 HUMAN RESOURCE AND OFFICE MANAGEMENT ...... 126 HUMAN RESOURCE MANAGEMENT ...... 126 PART 1 ...... 127

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CCSCARE.CO Business – Healthcare – Technology Courses

PART 2 ...... 128 MARKETING ADVERTISING AND SALES MANAGEMENT ...... 132 CAREER OPPORTUNITIES IN ADVERTISING ...... 136 CANADIAN ADVERTISING ...... 136 ADVERTISING AND SALES ...... 136 ADVERTISING AND GRAPHIC ARTS ...... 137 PURCHASING AND MATERIALS MANAGEMENT...... 140 MATERIALS MANAGEMENT ...... 140 CAREER OPPORTUNITIES IN BANKING, FINANCE AND INSURANCE ...... 143 BANKING AND FINANCE ...... 143 PERSONAL INVESTMENT AND FINANCE ...... 143 CAREER OPPORTUNITIES IN ACCOUNTING ...... 148 FINANCIAL ACCOUNTING...... 148 FINANCIAL ACCOUNTING AND FINANCIAL MANAGEMENT ACCOUNTING ...... 148 FINANCIAL AND COST ACCOUNTING ...... 148 FINANCIAL, COST, AND TAX ACCOUNTING ...... 149 COMPLETE CAREER COURSE ...... 149 CANADIAN CORPORATE TAX ...... 157 CAREER OPPORTUNITIES IN AUTOMOTIVE TRUCK AND DIESEL MECHANICS 158 AUTOMOTIVE MECHANICS ...... 158 AUTOMOTIVE SERVICE AND REPAIR ...... 158 AUTOMOTIVE BODY REPAIR ...... 159 AUTO, TRUCK, AND DIESEL MECHANICS ...... 159 SMALL ENGINE MECHANICS...... 160 AUTOMOTIVE AIR CONDITIONING ...... 160 MARINE MOTOR SERVICE TECHNICIAN ...... 161 CAREER OPPORTUNITIES IN INDUSTRIAL MANUFACTURING ...... 161 INDUSTRIAL WELDING ...... 161 INDUSTRIAL METALLURGY ...... 162 CAREER OPPORTUNITIES IN ENGINEERING DRAWING AND DESIGN ...... 163 MECHANICAL DRAWING...... 163 ENGINEERING DRAWING ...... 164 ARCHITECTURAL DRAFTING ...... 165 TOOL AND DIE DESIGN ...... 165 CAREER OPPORTUNITIES IN AIR CONDITIONING, REFRIGERATION, AND HEATING ...... 166 AIR CONDITION, MECHANICAL AND ELECTRICAL SYSTEMS OF BUILDINGS ... 166 AIR CONDITIONING REFRIGERATION AND HEATING SERVICING AND MAINTENANCE ...... 166 CAREER OPPORTUNITIES IN ARCHITECTURE ...... 171 ARCHITECTURE DRAFTING AND DESIGN...... 171 ARCHITECTURAL PLANS AND BLUEPRINTS ...... 171 ARCHITECTURAL DRAFTING ...... 172 PART 1: MECHANICAL...... 176 PART II: ELECTRICAL ...... 178

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CCSCARE.CO Business – Healthcare – Technology Courses

CARPENTRY FORMWORK AND FRAMING ...... 181 CABINETMAKING AND MILLWORK ...... 181 CAREER OPPORTUNITIES WITH APPLIANCE SERVICING AND REPAIR ...... 182 APPLIANCE SERVICE TECHNICIAN ...... 182 SMALL APPLIANCE SERVICING AND REPAIR ...... 182 LARGE APPLIANCE SERVICING AND REPAIR ...... 182 CAREER OPPORTUNITIES IN RESIDENTIAL AND COMMERCIAL PLUMBING ...... 183 RESIDENTIAL AND COMMERCIAL PLUMBING ...... 183 CAREER OPPORTUNITIES IN INDUSTRIAL ELECTRICITY AND INDUSTRIAL ELECTRONICS ...... 184 RESIDENTIAL AND COMMERCIAL ELECTRICIAN...... 184 RESIDENTIAL ELECTRICIAN ...... 184 INDUSTRIAL AND ELECTRIC MOTOR CONTROL SPECIALIST ...... 184 ELECTRONIC SERVICE SPECIALIST TECHNICIAN ...... 185 BASIC ELECTRICITY AND BASIC ELECTRONICS ...... 188 TELEVISION PRINCIPLES AND SERVICING: ...... 190 BIOMEDICAL INSTRUMENTATION AND EQUIPMENT ...... 192 RESPIRATORY CARE EQUIPMENT SPECIALIST ...... 193 VIDEOCASSETTE RECORDER SERVICE AND REPAIR ...... 194 CABLE INSTALLATION TECHNICIAN ...... 194 FIBRE OPTICS TECHNOLOGY ...... 194 SATELLITE DISH TECHNOLOGY ...... 194 TELEPHONE TECHNOLOGY AND REPAIR ...... 194 OPTOELECTRONIC SPECIALIST ...... 195 COMPUTER NUMERICAL CONTROL TECHNICIAN ...... 195 CAREER OPPORTUNITIES IN FORESTRY LANDSCAPING AND HORTICULTURE .... 195 FORESTRY TECHNOLOGY ...... 195 HORTICULTURAL OPERATIONS AND MANAGEMENT ...... 196 LANDSCAPING AND GARDENING ...... 196 LANDSCAPE DESIGN GARDENING AND HORTICULTURE ...... 197 FLORAL DESIGN ...... 197 INDUSTRIAL, MUNICIPAL, ELECTRICAL AND TELECOMMUNICATION CAREER OPPORTUNITIES ...... 200 MECHANICAL ENGINEERING TECHNICIAN ...... 200 PRODUCTION AND OPERATIONS MANAGEMENT ...... 200 PRODUCTION MANAGEMENT SUPERVISORS COURSE ...... 200 PRODUCTION OPERATIONS AND MANAGEMENT PART 4: CONTROLLING DECISIONS ...... 203 SUPERVISORY MANAGEMENT ...... 204 QUALITY CONTROL TECHNICIAN’S PROCEDURES ...... 206 QUALITY CONTROL SUPERVISOR ...... 206 INDUSTRIAL INSTRUMENTATION AND AUTOMATION ...... 209 STATIONARY AND MAINTENANCE ENGINEERING ...... 210 MUNICIPAL WATER PURIFICATION AND POLLUTION CONTROL ...... 211 ELECTRICAL POWER DISTRIBUTION AND TRANSMISSION ...... 211

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CCSCARE.CO Business – Healthcare – Technology Courses

COMMUNICATIONS AND TELECOMMUNICATIONS TECHNOLOGY...... 211 ELECTRONIC ENGINEERING TECHNICIAN ...... 212 COURSES THAT WILL HELP YOU G.I.T. AHEAD...... 215 AGRIBUSINESS MANAGEMENT ...... 215 BICYCLE MECHANICS ...... 216 BIOLOGY...... 216 COMPANY FIRE OFFICER ...... 216 GED PREPERATION ...... 217 IMPORTING AND EXPORTING ...... 217 FIRE PROTECTION, PREVENTION AND INVESTIGATION ...... 217 FISH HATCHERY TECHNOLOGY ...... 218 GEMOLOGICAL ASSISTANT ...... 218 GENERAL PLASTICS TECHNOLOGY ...... 218 GEOLOGY AND MINERALOGY ...... 218 INDUSTRIAL CERAMICS TECHNOLOGY ...... 219 INDUSTRIAL MAINTENANCE ...... 219 INSURANCE AND CORPORATE RISK MANAGEMENT ...... 219 LANGUAGES ...... 219 LIBRARY CLERK ...... 220 LOCKS AND LOCKSMITHING ...... 220 MAIL ORDER PROCEDURES ...... 221 MEAT CUTTING AND MERCHANDISING ...... 221 MOTORCYCLE MECHANICS ...... 221 INDUSTRIAL HYDRAULICS AND PUMP TECHNOLOGY ...... 222 MUSIC DISTRIBUTION AND PROMOTION ...... 224 PAINT AND COATING TECHNICIAN ...... 224 PAINTING, DRYWALL, PLASTERING AND DECORATING...... 225 CATALOGUING, CLASSIFICATION, AND PROCEDURES ...... 225 PRACTICAL ENGLISH ...... 225 (English As A Second Language) ...... 225 PRINT SHOP OPERATIONS AND PROCEDURES ...... 226 PROPERTY MANAGEMENT ...... 226 SPECIALIST SUBJECTS ...... 226 PUBLISHING OPERATIONS AND PROCEDURES ...... 227 REAL ESTATE PRINCIPALS AND PRACTICE ...... 227 RECREATION, SPORTS, AND LEISURE ACTIVITIES ADMINISTRATION ...... 227 RESUME AND INTERVIEW PREPARATION ...... 228 Canadian Retailing & Advertising ...... 228 SECURITY AND LOSS PREVENTION ...... 228 (Become a Security Officer) ...... 228 SPORTS PSYCHOLOGY ...... 228 SUCCESSFUL SALES PSYCHOLOGY...... 229 SELLING: BUILDING PARTNERSHIPS ...... 229 WILDLIFE CONSERVATION AND MANAGEMENT ...... 229 ZOOLOGY ...... 229

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CCSCARE.CO Business – Healthcare – Technology Courses ADMINISTRATIVE, LEGAL, MEDICAL AND DENTAL OFFICE-WORK CAREER OPPORTUNITIES

CAREER OPPORTUNITIES

When you become a clerical worker in the office of a small company (e.g. lawyers, doctors, dentists, insurance agents, real estate agents, travel agents, etc.), you may act as a secretary, receptionist, clerk typist and file clerk all at the same time. The situation is quite different in larger organizations, such as main offices of insurance companies, banks, or large manufacturing firms. Here you will find many clerical people, and each person will have a very specific job to do. Whether you decide to work for a big company or a small company, CCS’s certificate will qualify you to apply for jobs that are both interesting and secure. Read through the following brief descriptions and decide on the career you think you would enjoy the most.

CHOOSE YOUR CAREER

Secretaries are employed in virtually every business, industry or government department. They carry different titles. The most popular titles are: senior secretary, executive secretary, executive assistant, coordinator, administrative secretary and administrative assistant. You are prepared for these jobs with CCS ’s administrative assistant’s course - executive secretary’s program. Your duties include: sorting and reading the mail; prioritizing your work for the day; preparing and typing replies for your employer’s signature and this is only part of your job. Your other duties may also include: filing correspondence and other records, answering the telephone and giving information to the caller, or routing calls to the appropriate officials, placing outgoing calls, scheduling appointments for your employer and reminding him/her when they are due, greeting visitors, ascertaining the nature of their business and conducting visitors to the employer or to appropriate person, compiling and typing statistical reports and recording minutes of meeting. You may also keep confidential personnel records, and arrange travel schedules and reservations. Some secretaries specialize in a particular field of work. They may for example be: administrative / executive secretaries, legal secretaries, medical / dental secretaries. CCS’s secretarial training includes the training for receptionist and clerk typist. Hence it prepares you for many job entry possibilities with exciting prospects for advancement and pay raises. CCS ’s general secretarial prepare you for secretarial and clerical work in the corporate and administrative offices. Opportunities for graduates can be found in government, business, industry, retail and service industry offices. Look through the secretarial and office work courses that follow and select the course that will give you the skills to change your life.

ADMINISTRATIVE ASSISTANT

EXECUTIVE SECRETARY’S COURSE

On successful completion of your training you will have mastered the essential knowledge required by senior secretaries, executive secretaries, executive assistants, coordinators, administrative secretaries and administrative assistants in the day-to-day performance of their duties. Your training also includes the entry-level requirement for many receptionist and other

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CCSCARE.CO Business – Healthcare – Technology Courses office positions and you will have the credentials for promotion and future opportunities. You will be able to accept almost any office position that is offered to you. Your course starts from basics and includes the full division 1, division 2 and division 3 requirements. Division 1: human relations (essential knowledge to help you get along with your department’s customers and your fellow employee’s), business calculations and keyboarding. Division 2: business communications, office management and administration. Division 3: machine transcription, bookkeeping 1, microsoft office (includes an introduction to word, excel, and access). Students with computers may also complete practical exercises. Approximately 97 lessons and 97 assignments. Your tuition covers all lessons, textbooks and instruction. On successful completion of each subject you will be awarded the CCS certificate of completion “Administrative Assistant”. Course #7014A

BUSINESS RECORDS MANAGEMENT

On completion of this course you will be able to describe the techniques of effective creation, classification, storage, retrieval, transfer and disposal for manual and automated records management systems. This course covers essential knowledge that is used primarily by business records managers. Your instruction is based on a system of “learning by doing.” You are being examined not only on your memory, but also on your ability to find the correct facts and to apply them. There is no formal prerequisite for this course. However, students are required to have grade 12 or mature student equivalency in order to study at CCS . Our experience suggests that this subject may be completed in 4 weeks if you submit three assignments per week. 12 lesson and 12 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Business Records Management”. Course #580

BUSINESS COMMUNICATIONS: PROCESS AND PRODUCT

On completion of this course you will be able to apply your knowledge and necessary skills to apply a practical approach to written and oral communication that will provide a sensible strategy for solving business communications problems. This course will help the business communicator understand and prepare for electronic communication challenges. This course starts from basics and includes: communicating at work, communicating in teams, communicating across cultures, preparing to write business messages, organizing and writing business messages, revising business messages, routine letters and goodwill messages, routine memos and e-mail messages, persuasive and sales messages, negative messages, report planning and research, report organization and presentation, typical business reports, proposals and formal reports, speaking skills, employment communication. 16 lessons and 16 assignments (6 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Business Communications: Process and Product”. Course #BCPP02

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CCSCARE.CO Business – Healthcare – Technology Courses

Community Health Caregiver Service CERTIFIED CAREGIVER/PERSONAL SUPPORT WORKER

COMMUNITY HEALTH AND HOME CARE A Diploma Program for Chinese International Study in Canada The number of seniors in China is rising quickly, with an annual growth of 3.2 percent, according to the latest official data. More than 132 million seniors were living in China at the end of last year, making them the world's largest ageing community. They now make up 10 percent of China's population. Experts say that the number of gray-haired citizens in China will make up 25 percent of the nation's population by 2040, which means one out of every four people in China will likely be a grandparent.

Unlike Canada, which is confronting the ageing issue with the advantage of a well-developed economy and welfare system, China has to figure out how to jump-start reform of its welfare system and then carry through with those reforms. Beijing is striving to nurture a caring system based on a local community. The challenge is to encourage private investment in a neighborhood to offer services to the elderly.

CCS COMMUNITY HEALTH AND HOME CARE MANAGEMENT Become a health/caregiver and enjoy a career in the health care/caregiving field as a Certified Caregiver/ Personal Support Worker, Professional Childcare Worker, and Home Manager (CPSW, PCW, HM). You will find that delivering of the health care/caregiving is a very special job, one that you and your fellow workers can take pride in. If you enjoy helping people and making your community a better place in which to live, then you should consider a career in health care/caregiving. The delivery of caregiving is a very personal service. Your CCS training as a caregiver will give you the confidence to apply for work as a CPSW in a medical facility, such as a hospital or a nursing home. INSTRUCTIONAL MATERIAL 1. Certified Caregiver/Personal Support Worker, Student Manual for Certification, Acton, 2003 The Personal Support Worker, Student Manual summarizes each module of the PSW Program. It offers students practice tests to help them do well on their class exams. This textbook guides students through the program by providing chapter review and objectives. Also within each module is vocabulary identification. The Personal Support Worker, Student Manual helps students understand and value the role of the PSW. 2. The Human Body in Health and Illness, 2ND Edition, Herlihy/Maebius: The Human Body in Health and Illness has a large number of illustrations that help support the text. Anatomy and physiology are simplified to allow our students to effectively comprehend the material. Common clinical terms are used and defined throughout the book. This will also prove to be a helpful tool to our students. 3. 1999 BodyWorks for Windows, 6.0 BodyWorks gives students a 3D journey through the human anatomy. It contains more than 1500

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CCSCARE.CO Business – Healthcare – Technology Courses topics with extensive search capabilities. Students can find illustrations on every part of the body from the largest body system to the smallest cell. It will help our students study, as it contains narrated lessons, video lectures and quizzes. 4. The Child Care Professional, Stephens: The Child Care Professional textbook looks at children of all age groups. In this textbook you will find chapters on understanding infants, toddlers, preschoolers, and school aged children. Each chapter helps students to understand the different learning stages and teaches them how to help children develop self-esteem. Outlined in the textbook are different activities that can be used to help children learn, but have fun at the same time. 5. Seeing Young Children, A Guide to Observing and Recording Behaviour, Bentzen: The Seeing Young Children textbook gives a thorough discussion of the observation process. It helps to provide students with the necessary tools to become a skilled observer of children’s behaviour. We found this textbook to be a useful resource to have while observing young children, as it has space in it to record observations to different age groups and scenarios. 6. Home Comforts-The Art and Science of Keeping House, Mendelson, Scribner1999: Home Comforts – The Art and Science of Keeping House is a readable explanation for both beginners and experts of all housekeeping duties. Outlined in this textbook is ironing and folding, laundering, sewing, and cleaning. It is used as a reference guide for our students. 7. Making a Home-Housekeeping for Real Life, Better Homes and Gardens, Meredith Books, 2001: Making a Home-Housekeeping for Real Life is a textbook that covers all of the topics outlined in the Professional Family Health Support Worker Program. This textbook is written to help safely and economically organize, furnish, clean and maintain homes. Also included in this textbook is information on cooking and entertaining. This text has easy to use tabs that will allow our students to refer to the various chapters with ease. 8. The Household Handbook; Lawrence, et al, Southwater, 2001: The Household Handbook has thousands of tips, hints and step-by-step plans on how to maintain homes. It is a very well illustrated home reference manual that is easy to comprehend. This text will be useful during the course and also act as a guide at the student’s home for years to come. The outlines provided below are for three programs: Certified Care giver/Personal Support Worker and Professional Childcare Worker, and Home Arts. Individually they are of four to six months duration and combined provide a one year study program in Canada. Outlines of the course of study are enclosed as well as registration of our two campuses in the Province of Ontario. The provinces regulate schools in Canada. The provinces are also in charge of health care and medical services. A study permit for a short-term program in Canada of six months or less is not required. A student visa is required for a one year program. Costs of Studying in Canada are often more than costs to study the same content in the country of origin. It is for this reason that several schools have expressed an interest in training for certification within their school system. The content is for both the Certified Personal Support Worker and the Professional Childcare Worker. In order to determine the amount required to finance studies in Canada, living costs, tuition costs, travel costs, etc. for the full duration of a program need to be considered. The amounts required vary according to the program selected and lifestyle.

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CCSCARE.CO Business – Healthcare – Technology Courses CAREER OPPORTUNITIES IN COMMUNITY HEALTH/CAREGIVER SERVICES

Become a health/caregiver and enjoy a career in the health care/caregiving field as a Certified Personal Support Worker (CPSW). You will find the delivering of the health care/caregiving a very special job, one that you and your fellow workers can take pride in. If you enjoy helping people and making your community a better place in which to live ,then you should consider a career in the health care/caregiving. The delivery of caregiving is a very personal service. Your CCS training as a caregiver will give you the confidence to apply for work as a CPSW in a medical facility, such as a hospital or a nursing home. Once you have acquired the necessary experience you well may wish to practice in the community at large as a CPSW. We can think of no finer career than one devoted to caring and assisting men and women who need help. Course #7039A

GERIATRICS NURSING ASSISTANT

This course prepares you for a career in nursing homes, hospitals, residential homes for seniors, long term care establishments and palliative care institutions. You are prepared for the job of Geriatric nursing assistant in which you would work with or under the supervision of a registered nurse or medical team. Another position you might consider is that of Geriatric home care worker and once again the CCS program will qualify you for this job. This career is suitable for men and women who are interested in helping our senior citizens. This course starts from basics and includes: Human relations (essential knowledge needed to communicate with patients), Human Anatomy and Physiology, Nursing assistants processes and procedures, and Geriatrics. Your course is made up of 70 lessons and 70 assignments. To determine the average length of the program allow 5-6 weeks per subject. On successful completion you will be awarded CCS’s “Geriatrics Nursing Assistant”. Course # 7039C

CERTIFIED PERSONAL SUPPORT WORKER (CPSW)

PSW are trained to give significance and meaning to the lives of their clients as they deal with the effects of ageing, injury or illness. Areas of responsibility include assisting with activities of daily living such as mobility, nutrition, hygiene, and communication, as well as assisting the client to meet their psychosocial needs

Become a certified personal support worker and join the medical team. Personal support workers do not carry the responsibilities of examining, diagnosing or treating patients. Instead they are responsible for the comfort, safety, and well-being of their clients. They must also be able to demonstrate sensitivity and respect for those in their care. The prerequisite is a desire to help others and the ability to communicate with and assist patients. Your course starts from basics and includes: Human relations, Human Anatomy & Physiology, and caregiving processes and procedures. Additional prerequisites: Students should be healthy, physically fit and able to lift, turn and position patients where needed. 16 modules and assignments. On completion of all subjects you will be awarded CCS’ “Personal Support Worker”. Course # 9040E

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CCSCARE.CO Business – Healthcare – Technology Courses

Certified Professional Childcare Worker (CPCW)

Introduction, Individuality, Role of the Professional Child Care Worker, Medical Terminology Anatomy and Physiology, Growth and Development, A Safe Environment , The Child in the Family, The Child Care Centre, Developing a Business in Child Care, Operating an Early Childhood Program, Providing an Appropriate Environment, Handling Schedules and Routines Learning Through Observation, Curriculum Planning for Preschoolers, Guiding, Teaching and Learning, Activities for Learning, Art Activities, Language Activities, Dramatic Play Activities, Social Studies Activities, Music and Movement Activities, Science and Math Activities, Activities for Active Play, Other Child Care Challenges, Infant Care Programs, Caring for Toddlers, Caring for School Age Children, Caring for Children with Special Needs. (16 modules and assignments) Course#9040F

PSYCHIATRIC MENTAL HEALTH NURSING ASSISTANT

Become a mental health nursing assistant. Your course provides you with the basic knowledge of theory and clinical skills necessary to function as an entry level psychiatric mental health nursing assistant. Men and women who enjoy working with and helping others will benefit from this course. Your course starts from basics and includes: Human relations, human anatomy and physiology, nursing assistant processes and procedures, psychiatric mental health nursing procedures. Additional prerequisites: Students should be healthy, physically fit and able to lift, turn and position patients where needed. Duration: Allow approximately 5 weeks of study for each subject. Students may take more or less time. Approximately 85 lessons and 85 assignments. On successful completion you will be awarded CCS’s “Psychiatric Mental Health Nursing Assistant”. Course #0042B

PHYSICAL THERAPY ASSISTANT

Become a physical therapy aide. Your course provides you with the basic knowledge of the theory and clinical skills necessary to function as an entry level physical therapy assistant in a variety of rehabilitation settings. Men and women who enjoy helping others will benefit from this course. The therapeutic modality procedures that physical therapy assistant perform are presented in a step-by-step format. Your course starts from basics and includes: Human relations, human anatomy and physiology, and physical therapy procedures. Additional prerequisites: Students should be healthy, physically fit and able to lift, turn and position patients where needed. Approximately 77 lessons and 77 assignments. On successful completion of each subject you will be awarded a certificate of completion. On successful completion of this course you will be awarded CCS’s “Physical Therapy Assistant”. Course #0042C

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CCSCARE.CO Business – Healthcare – Technology Courses HUMAN ANATOMY AND PHYSIOLOGY (OUTLINE 350) The knowledge of anatomy and physiology is not only fascinating but is essential for communications with paraprofessionals in the allied health field. Introduction: Cells and tissues, skin and body membranes, skeletal system, muscular system, nervous system, eye and vision, ear hearing and balance, chemical senses and smell and taste, endocrine and hormone functions, blood, circulatory systems, body defenses, respiratory system, digestive system and body metabolism. 16 lessons and 16 assignments. Course #9044bc

ADDICTIONS TREATMENT This course focuses on how to skillfully help people find the treatment they need to get well. Addictions treatment – a strengths perspective is intended for use in career fields such as health, social work, offender rehabilitation, and mental health to name a few. This course starts from basics and includes: the nature of addiction, historical perspectives, strengths- based helping strategies, substance misuse, dependency and the body, interventions related to biology, addictions across the life span, eating disorders, gambling, shopping and other behavioral addictions, substance misuse with a co-existing disorder or disability, family risks and resiliencies, racial, ethnic, and other cultural issues, gender and sexual orientation differences, mutual – help groups: a strength perspective, and public policy and providing options.

OFFICE RECEPTIONIST

CLERK TYPIST COURSE

On successful completion of your training you will have mastered the essential knowledge required by office receptionists, clerk typists and general office workers in the day-to-day performance of their duties. Your training includes the entry-level requirement for many office positions, and you will have earned the credentials for promotion and future opportunities. Your course starts from basics and includes human relations (essential knowledge to help you get along with your companies visitors and your fellow employees), keyboarding, and office management and administration. Approximately 50 lessons and 50 assignments. Your tuition covers all lessons, textbooks and instruction. On successful completion of each subject you will be awarded the CCS certificate of completion “Office Receptionist”. Course #7015B

YOUR CAREER

This course presents practical strategies for establishing and succeeding in a career. It emphasizes skills and interest assessments, and complete guidelines for successful job search, including: researching prospective employers; resume, cover letter and portfolio preparation; and effective interview techniques. Emphasis is on action assignments to research prospective employers, to learn about current application requirements, to practice meeting with business people in your targeted career field, and to practice interviewing. These career-building assignments polish your job search and career management skills so you can apply them directly

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CCSCARE.CO Business – Healthcare – Technology Courses to achieving your immediate and future goals. This course contains five instructional units: planning your career, your job search, career search documents, your interview, and after your interview. 20 lessons and 20 assignments (5 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Your Career”. Course #YC01

PARALEGALS AND LAW CLERKS OPPORTUNITIES

When you have completed CCS’s paralegal course - you will be a paralegal. You will have been trained for work in law offices as a law clerk or as an in-house paralegal; also your training will enable you to become an independent paralegal. Independent paralegals are not permitted to practice criminal law and other areas of law that are the responsibility of lawyers. The knowledge you will acquire with your training will provide you with the choice of working for lawyers (in research libraries etc.) Or working independently of lawyers as a paralegal. Law clerks work for lawyers. Regardless of your choice of career you will receive the training that will provide you with the largest range of career opportunities. Students are encouraged to become student’s members of the paralegal society or student members of the law clerk association.

LEGAL ADMINISTRATIVE ASSISTANT

On successful completion of your training you will have mastered the essential knowledge required by legal office workers and legal secretaries in the day-to-day performance of their duties. Your training also includes the entry-level requirement for many legal receptionists and other legal office positions, which are stepping-stones to future promotions. Your training will qualify you to apply for a variety of jobs in legal offices of lawyers, business, industry and government. Your course starts from basics and includes: human relations; Canadian legal systems and legal terminology; keyboarding; office management and administration; legal forms and document preparation; machine transcription. You complete approximately 86 lessons and 86 assignments to help us guide you step by step through your training. On successful completion of all subjects you will be awarded the CCS certificate “Legal Administrative Assistant”. Course #7015D

LEGAL OFFICE ASSISTANT

On successful completion of your training you will have mastered the essential knowledge required by legal office assistants and receptionists in the day-to-day performance of their duties. Your course starts from basics and includes: human relations; Canadian legal systems and terminology; keyboarding and legal forms and document preparation. You complete approximately 65 lessons and 65 assignments to help us guide you step by step through your training. On successful completion of all subjects you will be awarded the CCS certificate “Legal Office Assistant”. Course #7015E

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CCSCARE.CO Business – Healthcare – Technology Courses

PARA-LEGAL

CCS ’S LAW CLERK COURSE

This course will prepare you to work either as a para-legal or as a law clerk in the lawyer’s office. The training is the same, however your certificate title will be “ para-legal” unless you are specifically going to work for lawyers in which case we recommend the title “law clerk” for most areas of Canada. Your course starts from basics and includes: human relations; Canadian legal systems and legal terminology; keyboarding; legal forms and document preparation; Canadian business law (contracts); criminal law and the criminal code; civil litigation; principles of title searching; family law; estate administration; legal research techniques and small claims court. You complete approximately 127 lessons and 127 assignments to help us guide you step by step through your training. On successful completion of all subjects you will be awarded the CCS certificate “ Para-Legal” or “Law Clerk”. Course #8016A

CANADIAN LEGAL SYSTEMS AND LEGAL TERMINOLOGY COURSE OUTLINE

WHAT IS LAW? a definition of law, the need for law, law as rules, law as dispute resolution, law as enforcement, the origins of law, types of law, common law, statute law, civil law, categories of law, national public law, national private law, making and changing law in multicultural Canada, consensus, formulation and implementation.

MAKING LAW IN CANADA: the structure of Canadian government, federal parliament provincial legislature, the judiciary, how a statute is made, first reading, second reading, committees, third reading, royal assent and proclamation, regulations and delegated authority, municipal by-laws, interpretation of laws.

RESOLVING LEGAL DISPUTES: out-of-court dispute resolution, private dispute resolution, public dispute resolution, court centered dispute, the Canadian court system, provincial courts, provincial superior courts, specialized provincial courts, the federal court of Canada, specialized federal courts, quasi-courts and tribunals, the supreme court of Canada, the courtroom drama, the criminal trial, the civil trial, appeals, the ethics of lawyers and judges.

HUMAN RIGHTS: what are human rights? Enforcing human rights through human rights codes, human rights commissions, boards of inquiry, proving violations of human rights codes, discrimination, harassment, equal pay, defenses against violations of human rights codes, bona fide occupational requirements, affirmative action, association objectives.

CANADIAN CHARTER OF RIGHTS AND FREEDOMS: History of rights and freedoms in Canada, balancing the power of the charter, fundamental freedoms, freedom of conscience and religion, freedom of expression, freedom of peaceful assembly and freedom of association,

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CCSCARE.CO Business – Healthcare – Technology Courses democratic and mobility rights, legal rights, equality rights, language rights, aboriginal rights and protecting our multicultural heritage, advantages and disadvantages of the charter.

INTRODUCTION TO CRIMINAL LAW: criminal law in Canada, criminal law verses civil law, the causes of crime, elements of a crime and mens rea.

OFFENCES: the classification of offences, summary conviction offences, indictable offences, hybrid offences, offences in the criminal code, offences against people, offences against property, offences against morality and parties to an offence.

DEFENCES: alibi, automatism, mental disorder, intoxication, mistake of fact, self-defense, duress, consent, legal duty, entrapment, double jeopardy.

ARRESTS, SEARCHES, AND PRE-TRIAL PROCEDURES: Arrest procedures, arrests with a warrant, arrests without a warrant, legal rights under the charter, rights and responsibilities during detention and arrests, search laws, searching with a warrant, searching without a warrant, electronic surveillance, illegal searches, pre-trial procedures, release before trial.

TRIAL PROCEDURES: organization of the courtroom, judge, justice of the peace, crown prosecutor, defense counsel, court reporter, court clerk, peace officer, criminal trial procedure, preliminary hearing, preparing an indictment, pre-trial conference, plea bargaining, arraignment, jury trials, presenting evidence, reaching a verdict, appealing a verdict.

SENTENCING AND CORRECTIONS: goals of sentencing, retribution, deterrence, protection of the public, treatment, sentencing procedures, types of sentences, discharges, suspended sentence, probation, binding over, fines, restitution, suspension, prohibition orders, community service orders, diversion, electronic monitoring, imprisonment, alternatives to traditional sentences, the correctional system, provincial correctional systems, the federal correction system, parole, pardons, compensation for victims.

YOUNG OFFENDERS: the history of criminal law for youths, rights of the accused under the young offenders act, court procedures for young offenders, transferring a youth trial to adult court, dispositions.

INTENTIONAL TORTS: elements of torts of intentional harm, tort law and criminal law, harming people, bodily injury, denial of personal freedom, injury to reputation, abusing property, goods, land, remedies, nominal damages, compensatory damages, punitive damages, defenses, consent, other defenses to torts on persons, other defenses to torts on goods, other defenses to torts on land.

UNINTENTIONAL TORTS: negligence, purpose of the law of negligence, proving a negligence blame, duty of care, standard of care, causation damages, limiting liability for negligence, defenses, contributory negligence, insurance against negligence.

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CCSCARE.CO Business – Healthcare – Technology Courses FORMING A CONTRACT: classifying contracts, statute of frauds, essential requirements of a valid contract, offer, acceptance, consideration, capacity to contract, minors, people with impaired judgment, aboriginal people, corporations, genuine consent, misrepresentation, mistake, duress, undue influence.

COMPLETING A CONTRACT: illegal contracts, contracts violating statues, contracts against public policy, privity of contract, assignment, limitation of claims, discharge of contracts, performance, mutual agreement, impossibility of performance, breach of contract, remedies for breach of contract, damages, specific performance, injunctions.

HOUSING LAW: renting, rental agreements, tenant rights, landlord rights, buying and selling property, agreement of purchase and sale, taking ownership and possession, financing the purchase of property and mortgages, ownership, occupier’s liability, no conventional property, condominiums, mobility homes.

LAWS OF GOODS AND SERVICES: buying goods and services, warranties and guarantees, limitation clauses, selling goods and services, licensing, liability, taxation, intellectual property protection, holding, storing, renting goods, bailment, risk and insurance, consumer protection, false or misleading advertising, product safety, defective goods, credit, debt, bankruptcy. Types of credit arrangements, personal property security act, bankruptcy.

MARRIAGE AND DIVORCE: getting married, federal and provincial jurisdiction, essential validity of marriages, formal validity of marriages, who can perform a valid marriage? Invalid marriages, legal consequences of marriage, marriage contracts, living together, spousal abuse, living apart, separation of persons and assets, mediation, judicial separation and separation agreements, ending the marriage and divorce, federal and provincial jurisdiction, grounds for divorce, divorce procedure, barriers to divorce.

PROPERTY DIVISION AND SPOUSAL SUPPORT: property division after marriage, what is the property of marriage? Division of marriage property, property division after a common-law relationship, support payments after marriage, who gets support? How much support is paid? Changing the amount of support, enforcement, support payments after a common-law relationship.

CHILDREN: support, custody, access, and protection: support, paternity suits, how much support is paid? Variations, custody, obligations of a custodial parent, factors determining custody of children, types of custody arrangements, variations, access, protection of children, child welfare legislation, common-law protection and remedies, adoption.

WILLS AND ESTATES: wills, what is a will? Requirements for a valid will, how do you write a will? Changing the will, estates, letters probate, interpreting the will, rights of the beneficiaries, contesting the will, administrators, letters of administration, division of assets, death and taxes, closing the estate.

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CCSCARE.CO Business – Healthcare – Technology Courses GETTING A JOB: types of employment, self-employment, employers and employees, finding a job, job advertisements, employment agencies, job application forms and interviews, minimum terms of employment, wages, pay equity, hours of work, rest and meal breaks, vacations and leaves of absence, termination and notice, enforcement of employment standards, the common law employment contract, term or permanent, probation, work to be performed, salary, benefits, non-competition clauses.

THE EMPLOYMENT RELATIONSHIPS: on the job, income tax, occupational health and safety, workers compensation, the end of the employment relationship, death, retirement, long- term disability, lay-offs, termination of employment, employment insurance.

UNIONIZED JOBS: history of unions, regulations of unions, labour relations boards, organizing a union, the right to unionize, starting a union drive, certification, collective bargaining, strikes and lockouts, what is covered by a collective agreement? Wages and overtime, benefits, vacations, and leaves. Seniority and job security, discipline, the grievance process, negotiation of a grievance, arbitration of a grievance. 25 lessons 25 assignments. Certificate title: ‘Canadian Legal Systems and Legal Terminology’. Course # 9016ac

LEGAL FORMS AND DOCUMENT PREPARATION COURSE OUTLINE

THE CONTEMPORARY LAW OFFICE: lawyers, law societies, law office careers, and human relations.

ROUTINE LAW OFFICE MANAGEMENT: telephone handling, records management, reminder or tickler systems.

ROUTINE TIME MANAGEMENT: bank accounts, dockets, accounts, legal aid, and legal aid accounts.

LEGAL WRITING: basic principles of legal writing, guide to writing legal letters, memos and reports, guides to legal punctuation and capitalization, use of legal quotations and quotation marks.

LEGAL LETTERS: letter styles, parts of legal letters, envelopes, guide to addressing government and judicial officials.

LEGAL MEMORANDUMS: purpose of legal memorandums, basic research sources, statute citations, case citations, Canadian and english law report series.

THE BASIC FIELDS OF LAW: civil litigation, family law, corporate and commercial law, real estate, estates.

INTRODUCTION TO LITIGATION: criminal litigation, types of criminal offences, civil litigation, torts, typical trial procedure in civil litigation cases.

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CCSCARE.CO Business – Healthcare – Technology Courses

THE ONTARIO COURT SYSTEM: trial courts, appeal courts, and court administrative offices.

PROCEDURAL ROUTES: rules of civil procedure, steps in action, steps in default judgment, practice directions, case management, alternative dispute resolution (adr).

PREPARING AND SERVING COURT DOCUMENTS: standard format of court documents, preparing court documents, computerizing court documents, issue, service, methods of service, substituted service, service outside of ontario.

COMMENCING THE ACTION: the litigation action, client interview, new file, retainer, authorization, preliminary considerations, statement of claim, notice of action.

PLEADINGS: notice of intent to defend, statement of defense, reply, jury notice, close of pleadings.

DISCOVERIES: discovery of documents, examination for discovery, and inspection of property, medical examination.

PRE-TRIAL: setting action down for trial, placing action on trial list, summons to witness (at hearing), status notice, offer to settle, pre-trial conference.

TRIAL: trial stage, trial brief, brief of authorities, trial, judgment, costs, bill of costs, reporting letter and account.

COUNTERCLAIMS, CROSS CLAIMS, THIRD PARTY CLAIMS: pleadings stage, counterclaims, cross claims, third party claims.

APPLICATIONS: notice of application, notice of appearance, affidavits in oppositions and affidavits in reply, examination of witness, cross-examination on affidavit, applicant’s application record and factum, respondents application record and factum, hearing, judgment, assessment of costs, reporting letter, account.

MOTIONS: preliminary considerations, notice of motion, motion record, responding party’s motion record, hearing.

DISPOSITION WITHOUT TRIAL AND ENFORCEMENT: default judgment in liquidated damages, default judgment in unliquidated damages, discontinuance by plaintiff, summary judgment, enforcement of judgments.

MARRIAGE, DIVORCE, DOMESTIC CONTRACTS: marriage, divorce, domestic contracts, computerizing domestic contracts.

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CCSCARE.CO Business – Healthcare – Technology Courses FAMILY LAW: major influences on family law reform, historical background of family law, ontario family law act, and the ontario children’s law reform act.

FAMILY LAW PROCEEDINGS: actions, applications, variation of final orders for support.

DIVORCE ACTIONS-1: preliminary considerations, petition for divorce, financial statement, net family property statement, motion for interim relief.

DIVORCE ACTIONS-2: commencement, pleadings, discoveries, pre-trial, trial, and undefended divorce actions.

FORMS OF BUSINESS OWNERSHIP: sole proprietorships, partnerships, and other forms of business ownership.

THE CORPORATE FORM OF BUSINESS OWNERSHIP: basic concepts, intermediate concepts.

INCORPORATING AN ONTARIO BUSINESS CORPORATION: creating a corporation, client interview and new file, preliminary considerations, corporations name, articles of incorporation, certificate of incorporation.

ORGANIZING THE MINUTE BOOK-1: keeping corporate records, minute book, initial organization, articles of incorporation, by-laws, resolutions of directors, computerized corporate documents.

ORGANIZING THE MINUTE BOOK-2: resolutions of shareholders, share certificates, directors register, shareholders’ register, transfer register, shareholders’ register, banking papers, initial notice, office directors, reporting letter and account.

POST INCORPORATION MATTERS: maintaining the minute book, formal meetings, obca requirements for shareholders’ meetings, kinds of resolutions, annual meetings, notices of change, changes in articles of incorporation.

COMMERCIAL AND CORPORATE LAW: the business contract, commercial relationships in buying and selling, commercial documents and other documents, financing personal property, security agreements, registration of security agreements, claims for liens.

PERSONAL PROPERTY SECURITY REGISTRATION: the personal property security registration system, financing statement, financing change statement, claim for lien, change statement, ppsa enquiries (searches).

INTRODUCTION TO REAL ESTATE: definition of real estate, of land ownership, title, other interests in land, agreements of purchase and sale.

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CCSCARE.CO Business – Healthcare – Technology Courses ONTARIO LAND REGISTRY SYSTEMS: land registry systems, the registry system, the land titles system, legal description of land, land registry offices divisions, computerization of land registry system.

TRANSFER/DEED, FORM 1: transfer/deed, form 1.

CHARGES/MORTGAGES: what is a charge, kinds of charges, amortized and non-amortized payments, charge/mortgages, form 2.

SALE TRANSACTION: the sale transaction, the closing, after closing.

PURCHASE TRANSACTIONS: the purchase transaction, the closing, after closing.

CHARGE – RELATED DOCUMENTS: document general, form 4, transfer of charge/ assignment of mortgage, acknowledgement, notice of transfer/ notice of assignment, agreement amending charge/ mortgage, agreement extending charge/ mortgage, postponement of charge/ agreement postponing mortgage, charge transactions.

DISCHARGING A CHARGE: discharge of a charge/ mortgage, form 3, steps to discharging a charge/ mortgage.

REMEDIES UNDER CHARGES: power of sale, possession, foreclosure, and judicial sale.

CONDOMINIUMS: the condominium, the unit, common elements, condominium corporations, occupancy agreements, and condominium resale transactions.

TITLE SEARCHING: searching in the registry system, searching in the land titles system, searching condominiums, searching executions, searching in polaris.

WILLS AND POWERS OF ATTORNEY: the will, the affidavit, of execution of the will, holograph will, codicil, reporting letter and account, powers of attorney.

CERTIFICATE OF APPOINTMENT OF ESTATE TRUSTEE WITH A WILL: certificate of appointment of estate trustee with a will (letters probate), interview of estate trustee with a will (executor), new file, value of estate, affidavit of execution of will, will as exhibit, affidavit of execution of codicil, codicil as exhibit, notice of an application for a certificate of appointment of estate trustee with a will, affidavit of service of notice (with a will), certificate of appointment of estate trustee with a will (application for probate), renunciation of right to a certificate of appointment of estate trustee with a will, consent to applicant’s appointment as estate trustee with a will, application for certificate of appointment as succeeding estate trustee with a will (double probate).

CERTIFICATE OF APPOINTMENT OF ESTATE TRUSTEE WITHOUT A WILL: certificate of appointment of estate trustee without a will (letters of administration), interview with estate trustee without a will (administrator), new file, value of estate, notice of application

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CCSCARE.CO Business – Healthcare – Technology Courses for a certificate of appointment of estate trustee without a will, affidavit of service of notice (without a will), renunciation of prior right to a certificate of appointment of estate trustee without a will, consent to applicant’s appointment of estate trustee without a will, application for certificate of appointment of estate trustee without a will (application for administration), bond (administration bond), application for certificate of appointment as succeeding, estate trustee without a will (application for administration de bonis non administratis).

DISTRIBUTION OF ESTATES: Distribution of estates, notarial copies of certificate of appointment of estate trustee with or without a will (notarial copies of letters probate or letters of administration), notice to creditors, final income tax returns, distribution of real estate in the registry system, distribution of real estate in the land titles system, distribution of personal property, release of estate trustee (executer or administrator), passing of estate accounts, reporting letter and account. 19 lessons, 19 assignments. Certificate title: “Legal Forms and Document Preparation”. Course #9017bc

CANADIAN BUSINESS LAW COURSE OUTLINE

CANADIAN BUSINESS: Introduction to business law: law, freedom and society, the role of the courts, machinery of justice, the law of torts, contracts, offer and acceptance, consideration, intention to create legal relations, capacity to contract, legality of object, mistake, misrepresentation, undue influence, duress, requirement of writing, interpretation of contracts, privity of contracts, breach of contract, special types of contracts, principle and agent, contract of employment, negotiable instruments, real property, interest, and transfer, landlord and tenant, mortgages, business organizations, partnership, and corporation, credit transactions, legal devices for securing credit, credit, creditors’ rights. No prerequisite. 12 lessons, 12 assignments. Course #9017cc

MEDICAL ADMINISTRATIVE ASSISTANT

MEDICAL SECRETARY’S COURSE

On successful completion of your training you will have mastered the essential knowledge required by medical office workers and medical secretaries in the day-to-day performance of their duties. Your training also includes the entry-level requirement for medical receptionist and other medical office positions, which are stepping-stones to future promotions. Your course starts from basics and includes: human relations; medical terminology; keyboarding; office management and administration; medical transcription. You complete 103 lessons and 103 assignments to help us guide you step by step through your training. On successful completion of all subjects you will be awarded the CCS certificate “Medical Administrative Assistant”. Course #7018A

MEDICAL OFFICE ASSISTANT

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CCSCARE.CO Business – Healthcare – Technology Courses Your career as a medical office assistant may involve work in hospitals, clinics, or medical practitioners’ offices. Your course starts from basics and includes: human relations; medical terminology; keyboarding; medical office procedures and machine transcription. You complete 93 lessons and 93 assignments to help us guide you step by step through your training. On successful completion of all subjects you will be awarded the CCS certificate “Medical Office Assistant”. Course #7018B

HEALTH OFFICE ADMINISTRATION

This course prepares you for a career working in medical or dental offices, in hospitals, and clinics. Other possibilities are working with chiropractors, naturopaths and other health care professionals. Your course starts with basics and includes: human relations (essential knowledge for any career), medical terminology, keyboarding, medical office procedures and medical transcriptions, business calculations and bookkeeping. Your course is made up of 15 lessons and 15 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Health Office Administration”. Course #7018C

MEDICAL TRANSCRIPTION

Become a medical Transcription . On successful completion of this Course you will have mastered the essential knowledge and skills required for a career in medical facilities throughout the world. Your course starts from basics and includes: medical terminology, keyboarding, and medical transcription. You complete approximately 57 lessons and 57 assignments to help us guide you through your training step by step. On successful completion of all subjects you will be awarded the CCS certificate “Medical Transcription ”. Course #MDTRAN

MEDICAL TERMINOLOGY

This course covers the full CCS medical terminology curriculum. It is particularly popular with trainee nurses, medical secretaries, medical technologists, medical librarians, veterinarians, medical assistants, paramedical workers and members of the armed services working in a medical related capacity. Your course starts from basics and includes the full medical terminology syllabus. You complete 21 lessons and 21 assignments to help us guide you step by step through your training. On successful completion of all subjects you will be awarded the CCS certificate “Medical Terminology”. Course #MDTERM

PROCEDURES FOR THE MEDICAL ADMINISTRATIVE ASSISTANT

The medical office is a diverse environment that requires skills and knowledge not only in office procedures, but in communications, human behavior, word processing, machine transcription,

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CCSCARE.CO Business – Healthcare – Technology Courses terminology, and anatomy. Men and women who consider this course are embarking on a very exciting career as a medical administrative assistant, one that will present everyday challenges as well as many opportunities for change and advancement. Procedures for the medical administrative assistant will provide you with the learning outcomes you will require to be a successful contributor to health care. This course starts from basics and includes: reception and booking appointments, patient records management, the telephone, mail, health insurance plans, financial records, ordering supplies, procedures manual, meeting organization, hospital records- requisitions-and reports, health associations, doctors and the law, your job search, memos, letters and envelopes, forms and requisitions, centering review, manuscripts, financial reports, and medical terminology. 20 lessons and 20 assignments (5 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Procedures for the Medical Administrative Assistant”. Course #MAA01

DENTAL OFFICE RECEPTIONIST

Our dental office receptionist’s course provides you with the training and terminology together with the specialized dental office procedural knowledge you need to carry out your duties in a dental office. Your course starts from basics and includes: human relations; keyboarding; dental office procedures and dental assisting procedures (optional). You complete approximately 74 lessons and 74 assignments to help us guide you step by step through your training. On successful completion of this course you will be awarded the CCS certificate “Dental Office Receptionist”. Course #9020A

MEDICAL/DENTAL OFFICE RECEPTIONIST

Your course in medical/dental office administration prepares you to work in either a medical office or a dental office. You cover the essential terminology and both medical and dental office procedures. Your course starts from basics and includes: human relations; keyboarding; procedures for the medical office assistant; and dental office procedures. You complete 147 lessons and 147 assignments to help us guide you step by step through your training. On successful completion of all subjects you will be awarded the CCS certificate “Medical/Dental Office Receptionist”. Course #7020B

DENTAL OFFICE PROCEDURES COURSE OUTLINE

DENTAL OFFICE PROCEDURES: introduction to dental office procedures, anatomy and physiology, oral embryology and histology, tooth morphology, microbiology and oral pathology, disease transmission and infection control, pharmacology and pain control, dental materials, preventive dentistry, nutrition, applied psychology, the special patient, medical emergencies, dental instruments. Prerequisite: typing and the use of a typewriter to complete your assignments. 20 lessons and 20 assignments. Certificate title “ Dental Office Procedures”. Course #9020ac

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CCSCARE.CO Business – Healthcare – Technology Courses

DENTAL ASSISTING PROCEDURES COURSE OUTLINE

DENTAL ASSISTING PROCEDURES: introduction to dental assisting, dental equipment fourhanded and six handed dentistry: use and care, instrument transfer and oral evacuation, dental radiography, complete diagnosis and treatment planning, coronal polishing technique, rubber dam application, operative dentistry, pediatric dentistry, orthodontics, endodontics, Fixed prosthodontics, periodontics, oral surgery. Prerequisite: completion of dental office procedures course. 14 lessons and 14 assignments. Certificate title “Dental Assisting Procedures”. Course #9020bc

VETERINARY ASSISTANT

Do you like animals? Would you like to work in an animal hospital? There are many opportunities for employment provided you combine the basic office skills with animal and veterinary knowledge. The course starts from basics and includes: human relations, keyboarding, office management and administration, zoology 1, 2, 3 and 4, and animal health care. No prerequisite. 87 lessons and 87 assignments. On successful completion of the course you will receive the CCS certificate “Veterinary Assistant”. Course #7021A

ANIMAL HEALTH CARE AIDE

The prerequisite for this course is the love of animals. The objective of your training is to provide you with the essential knowledge you will need for work involved in caring for animals. On successful completion of this course you will receive academic and financial credit towards the veterinary assistant’s certificate program. Your course starts from basics and covers the full animal health care program, 14 lessons and 14 assignments. On successful completion of this course you will be awarded the CCS certificate “Animal Health Care Aide”. Course #7021B

ANIMAL HEALTH CARE COURSE OUTLINE

ANATOMY AND PHYSIOLOGY: divisions of anatomy, terminology, body regions, cells and tissues, connective tissue, bone, muscle, nervous tissue, blood, skeletal system, muscular system, joints, nervous system, circulatory system, lymphatic system, respiratory system, digestive system (equine & bovine), endocrine glands, urinary system, male reproductive system, female reproductive system, eye and accessory structures, ear.

PHARMACOLOGY: basic considerations, prescription writing, systems and measurement (metric, avoirdupois, apothecary, and temperature), drugs affecting central nervous system, local anesthetics, cardiotonic drugs, diuretics, blood coagulants, antianemic drugs, drugs affecting metabolism, hormones, anti-infective drugs, antibiotics, sulfonamides, nitrofurans, fungicides, antiseptics, internal parasiticides, external parasiticides, antiemetics and emetics, antidiarrheals,

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CCSCARE.CO Business – Healthcare – Technology Courses antihistamines, cathartics, enema solutions, cough depressants, fluid supplements, nutrient supplements.

CARE AND HANDLING OF SMALL ANIMALS: housing dogs, selecting dogs for breeding, estrus cycle (dogs), whelping (dogs), post whelping care (dogs), raising orphaned puppies, feeding dogs, feeding containers for dogs, storage of dog food, feeding practices (dogs), anorexia in dogs, feeding schedules for dogs, handling dogs, exercise for hospitalized dogs, transportation of dogs, feeding cats, restraint of cats, care of hospitalized cats, handling of exotic pets, handling laboratory animals, feeding laboratory animals, space needs for laboratory animals.

ANIMALS BEHAVIOUR: genetics and behaviour, managing pregnant bitches, whelping and postnatal care, selecting homes for puppies, transporting puppies, socialization of dogs, housetraining dogs, other training procedures, handling puppies and clients, management of problem dogs, behavioural problems of cats, territorial marking, spraying, aggressiveness, sexual behaviour, wool eating, purring, reactions to catnip, learning ability of cats.

HOSPITAL ORGANIZATION AND MANAGEMENT: hospital design, care of equipment and supplies, hospital procedures, keeping the hospital clean, disease transmission and control, government regulations, health programs for technicians.

MEDICAL NURSING: care of sick animals, grooming sick animals, administration of medicines, peroral medication, rectal medication, topical medication, subcutaneous injections, intravenous injections, intramuscular injections, intraperitoneal injections, first aid, signs of diseases, classification of diseases, common diseases of dogs and cats, canine distemper, infectious hepatitis, leptospirosis, infectious tracheobronchitis, feline panleukopenia, feline rhinotracheitis, infectious peritonitis, feline leukemia, dental conditions, digestive system disorders, urinary tract disorders, genital diseases, respiratory diseases, neural disorders, musculoskeletal diseases, hernias, skin diseases, ocular conditions, diseases of the ear, neoplasia, motion sickness.

SURGICAL NURSING AND ANESTHESIOLOGY: surgical preparation room, surgery room, patient preparation, preparing surgical packs, preparing instrument packs, sterilization, preparation for surgery, preparing the patient, assisting during surgery, postoperative care, wound protection, care of surgical instruments, electro surgery, suction apparatus, common surgical procedures, reasons for anesthesia, equipment for anesthesia, maintenance of equipment, preanesthetic drugs, local and regional anesthesia, general anesthesia, assessing depth of anesthesia, injectable anesthetics, inhalation anesthesia, monitoring the anesthetized patient, emergency procedures.

LABORATORY PROCEDURES: laboratory location, laboratory equipment, hematology, wbc count, rbc count, platelet count, erythrocyte sedimentation rate, erythrocyte evaluation, hemoglobin, differential wbc count, blood stains, blood smear examination, leukocyte evaluation, blood parasitisms, blood clotting time, exfoliative cytology, kidney function tests, liver function tests, pancreatic function tests, thyroid function tests, urinalysis, chemical screening tests, additional tests, microscopic examination of urine sediment, preservation of

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CCSCARE.CO Business – Healthcare – Technology Courses urine, parasitology, external parasitisms, shipment of laboratory specimens, bacteriology, collection of samples, inoculation of culture media, culture media, special reagents and tests, identification of bacteria, staining procedures, characteristics of colonies, handling specimens for shipment, antimicrobial susceptibility tests, mycology, preparation of stains.

RADIOLOGY: radiation safety and protection, types of x-ray units, production and properties of x-rays, the x-ray tube, the x-ray beam, secondary radiation, darkroom requirements, radiographic film, film holders and intensifying screens, producing the radiograph: restraint needed, terminology, film labelling, positioning the animal, radiographic quality, exposure factors, technic charts, exposing the x-ray film, handling the x-ray film, processing x-ray film, causes of poor radiographs, preserving radiographs, contrast media.

LIVESTOCK PRACTICE: basic livestock operations: cow-calf, feedlot, swine production, sheep production, goat production, poultry production, restraint of large animals, examination of large animals, treatment of livestock, diseases of livestock, care of the practice vehicle, laboratory procedures, pharmacy care, restraint of horses, examination of horses, treatment of horses, diseases of horses, necropsy of horses, technicians in dairy practice, dairy cattle management, diseases of calves, diseases of older calves, surgery on calves, diseases of adult dairy cattle, reproduction in dairy cattle, other medical and surgical problems.

MEDICAL RECORDS AND TRANSACTIONS: hospital records; medical records, filing records, financial records, cash transactions, inventory records, billing and collecting, quoting fees, accounts receivable, special collection methods.

CLIENT RELATIONS: understanding clients, appearance of hospital, hospital personnel, the office call, telephone communication, scheduling appointments.

PUBLIC HEALTH ASPECTS OF VETERINARY PRACTICE: food sanitation services, zoonoses; rabies, salmonellosis, leptospirosis, cat scratch fever, intestinal parasitism, toxoplasmosis, tuberculosis, brucellosis, psittacosis, dermatomycosis, histoplasmosis, blastomycosis, mites, fleas and ticks.

THE VETERINARY PROFESSION: history: ancient times, dark ages, beginning of veterinary science, development of veterinary science, early veterinary education, veterinary profession today: current education facilities, organizations, medical terms, useful physiological data. Certificate title “The Veterinary Profession”. Course #9021ac

CAREER OPPORTUNITIES IN BOOKKEEPING

Look at the “help wanted” section of almost any large newspaper and you will invariably see openings for bookkeepers – male or female, full or part-time. Why are bookkeepers so much in demand; simply because every business, large or small, must maintain the necessary books to

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CCSCARE.CO Business – Healthcare – Technology Courses record its financial transactions. And this is not only true of business: the qualified bookkeeper may take care of books for doctors, dentists, architects and other professionals, or may prefer to work for a university, bank, hospital, or in a government department. As a bookkeeper you will be concerned with accounting operations. In a very large company no one person can possibly be responsible for maintaining all records, and you may work in a department concerned with one aspect such as payroll, accounts payable, accounts receivable to name only a few. However, you may prefer to work for a small organization where you would be in charge of a company’s books. This means you would record incoming checks (accounts receivable), record and pay invoices, (accounts payable) write salary checks (payroll), remit provincial and federal taxes, take care of petty cash, do the banking, in short be, responsible for recording each and every financial transaction undertaken by the company. Whether you will work for a large or small organization, or establish your own business, it is a matter of personal preference. If you work for a large company you will meet a great many interesting people and share in the excitement of “big business”. On the other hand, the person operating the small business must know his financial position on a day-to-day basis, and relies heavily on his bookkeeper to provide him with this information. Thus the bookkeeper becomes more closely involved with the business and frequently becomes responsible for its operation. And of course, you may prefer to work for yourself. Many small stores and other businesses prefer that their books be kept by an outside organization, and a great number of bookkeepers have successfully established their own highly profitable operation. It may start small by working from their own homes, and then build the number of their clients so they can move into their own offices and realize an excellent yearly income. When discussing the advantages of a new career there is a tendency to think only of income. While it is true that bookkeepers receive excellent salaries, it is equally true that there are many other benefits that can not be measured in terms of money. You will have important, interesting positions and will work closely with professional people and executives. Further, your bookkeeping course can be the key to advancement. Comptrollers and financial offers of many organizations have begun their careers as bookkeepers. As a bookkeeper you will become acquainted with the financial structure of the organization you will work for, will get to know sales and production figures, material costs, and other facets that determine the successful operation of a company. After some experience, and if you have the desire to do so, you will be in a position to enter executive ranks yourself. Finally, your skills will always be in demand. Many woman who are bookkeepers return to work after their families have grown up, while younger women can easily take time off to travel knowing they are assured of finding work when they return. This bookkeeping course is one of the best investments you can make. It assures you of a happy, prosperous business life and a secure future.

BOOKKEEPING

On successful completion of this course you will be able to apply for jobs such as junior bookkeeping assistant, bookkeeping clerk, etc. The course includes business calculations (a review), and bookkeeping 1 and 2 which train you to record transactions, adjust accounts, prepare worksheets, close accounts and to perform all basic essential tasks including the trial balance. No prerequisite. 16 lessons, 16 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Bookkeeping”. Course #7022A

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CCSCARE.CO Business – Healthcare – Technology Courses

GENERAL AND COMPUTERIZED BOOKKEEPING

If you are seriously thinking of making a career of bookkeeper then this is the program for you. Not only does it cover the requirements of a senior bookkeeper, but leads into accounting if you so wish to continue your training at a later date. The course is accredited by the guild of industrial, commercial and institutional accountants of which you can become a student member when you enroll. The course starts from absolute basics and includes business calculations (a review), bookkeeping 1 and 2 and 3, which continues where bookkeeping 2 left off, with an introduction to computerized bookkeeping. No prerequisite. 22 lessons, 22 assignments. On successful completion of all subjects you will be awarded the CCS certificate “General and Computerized Bookkeeping”. Course #7022B

CANADIAN CORPORATE TAX

On completion of this course you will be able to understand the fundamental principles of the canadian income tax laws and examine their effect on businesses decision making and financial planning. Your instruction is based on a system of “learning by doing”. The assignments are open book. You are being examined not only on your memory, but also on your ability to find the correct facts and to apply them there is no formal prerequisite for this course. However, students are required to have grade 12 or mature student equivalency. 11 lessons and 11 assignments (3 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Canadian Corporate Tax”. Course #CIT01

CAREER TRAINING AT HOME RETAIL TRAVEL COUNSELING

RETAIL TRAVEL COUNSELING

Travel and tourism continues to be one of the biggest employers and one of the most complex industries in the world. In North America, the travel industry employs more men and women than do the industries of steel and petroleum combined. It is a very specialized field and anyone wishing to pursue a career in travel requires specialized training. Career opportunities in the travel industry include retail travel counsellor; vacation sales; corporate sales; tour operator – reservations and sales; airline reservation agent; airline ticket agent; cruise lines; rail industry; motor coach industry; tour escort; destination rep; tourist boards; tourism and convention staff; travel insurance; travel information services; time share counsellor; destination writing; and many more.

CANADIAN INSTITUTE OF TRAVEL COUNSELLORS

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CCSCARE.CO Business – Healthcare – Technology Courses Citc is the only membership organization for individual travel professionals. A full listing of the provincial offices is provided. When you enroll in CCS, you automatically become a student member of your provincial citc organization and they will forward information to you regarding membership services and benefits. Membership in citc is a statement of your commitment to professionalism in the travel industry. Citc, in partnership with the acta (the association of Canadian travel agents), established access to set the standards that a travel professional must meet in order to attain the ctc (certified travel counsellor) or ctm (certified travel manager) designation. For all inquiries about your membership, please call your local provincial association.

YOUR TRAINING

Your training program starts when you mail us your enrollment form. On receipt of this form we will register you at CCS and enroll you in the program that you have chosen. The Canadian institute of travel counsellors is notified of your enrollment and will provide you with their student membership at no additional charge. You are then shipped specially chosen reference texts and reading guides so you can start on your career training without delay. As you learn, you complete open book assignments that are checked by your tutors and returned with their comments and your grade. On successful completion of your lessons you will have earned the CCS certificate of completion and the CCS certificate. You will also be eligible should you wish to write the access entry level assignments.

HOW TO CHOOSE YOUR COURSE

CCS offers two full Courses (1) the shorter “retail travel counsellor” for men and women with typing and office skills; and (2) the longer complete course “retail travel counsellor and office procedures” for men and women who do not have office experience and currently do not type. CCS also offers four separate citc Courses for men and women who seek certification in specific aspects of the travel industry. These courses are: world destinations and travel geography; agency operations; airline ticketing; and travel automation. The course you choose will depend on your previous experience and the length of time you wish to study. All courses provide you with the knowledge used by retail travel counsellors on the job in travel agencies and travel offices. The CCS system, combined with the official Canadian institute of travel counsellors course, provides the entry to your future in travel and tourism.

CITC CORRESPONDENCE COURSE OUTLINES

TRAVEL DESTINATIONS PART 1: COURSE OUTLINE

INTRODUCTION TO TRAVEL GEOGRAPHY: the united states, Canada and greenland, mexico, the caribbean and bermuda, central america, south america, europe, africa, asia, oceania, time zones, documentation, customs, currency, health information. 10 lessons, 10 assignments. Course #9025bc

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CCSCARE.CO Business – Healthcare – Technology Courses FUNDAMENTALS OF RETAIL TRAVEL COUNSELING: COURSE OUTLINE

INTRODUCTION TO THE TOURISM INDUSTRY: the travel counsellors role, the client, the travel product, destinations and documentation, air travel, rail travel, car rentals, accommodation, tours, cruises, travel insurance, sales, administration, the travel industry act. 16 lessons, 16 assignments. Course #9025cc

TRAVEL OFFICE SALES AND CUSTOMER SERVICE: COURSE OUTLINE

SALES AND SERVICE IN THE TRAVEL INDUSTRY: understanding the travel buyer, understanding the travel product, the sales cycle of success, advancing the sale-getting information, advancing the sale- giving information, communicating by telephone, customer service, maintaining professional standards, building sales and marketing skills. 10 lessons, 10 assignments. Course #9025dc

AIRLINE TARIFF AND TICKETING DOMESTIC: COURSE OUTLINE

INTRODUCTION TO THE AIRLINE INDUSTRY: air fares, pricing a domestic itinerary, airline ticketing, round trip and multiple leg journeys, mixed class of service, open jaw in conjunction tickets, excursion fares, combining excursion fares, trans-border & domestic u.s. travel, miscellaneous charges order, processing credit payment, refunds, exchanges, billing and settlement plan, agency sales report. 10 lessons, 10 assignments. Course #9025ec

AIRLINE TARIFF AND TICKETING INTERNATIONAL: COURSE OUTLINE

INTRODUCTION TO INTERNATIONAL TRAVEL: pricing on itinerary, mileage system, north atlantic fares, north/central pacific fares, south west pacific fares, western hemisphere fares, deposits, exchanges, refunds. 10 lessons, 10 assignments. Course #9025fc

OPTIONAL SABRE OR APPOLLO PRACTICUM COURSE OUTLINE

Students who complete the sabre or appollo course: this practicum Course will improve your keyboarding skills and reinforce the knowledge you have acquired. You will need access to a computer either at home or at your local library. Please note; you do not need to use a computer to graduate from the citc travel course or to write the access assignments. 20 lessons, 20 assignments. Course #9025ic (sabre) or Course #9025jc (appollo)

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CCSCARE.CO Business – Healthcare – Technology Courses CAREER OPPORTUNITIES IN INFORMATION TECHNOLOGY (IT), COMPUTER PROGRAMMING AND SYSTEMS ANALYSIS

COMPUTER OPERATIONS AND APPLICATIONS

This course is an introduction to computer literacy. On successful completion of your training you will have mastered the essential background knowledge required by computer personnel in performing their day to day duties. Your course covers the complete division 1 of CCS’s “computer applications. Program and systems analysis” certificate program. Your course starts from basics and includes CCS’s full computer operations and applications (2001 edition) syllabus. 14 lessons, 14 assignments. No prerequisite. On successful completion you will be rewarded the CCS certificate “Computer Operations and Applications”. Course #8026A

COMPUTER OPERATIONS AND APPLICATIONS (2001 EDITION) COURSE OUTLINE

INTRODUCTION TO USING COMPUTERS: what is a computer and what does it do? The components of a computer, why is a computer so powerful?, computer software, networks and the internet, categories of computers, personal computers, mini computers, mainframe computers, supercomputers, examples of computer usage, computer user as a provider of information technology.

APPLICATION SOFTWARE AND THE WORLD WIDE WEB: applications software, productivity software, word processing software, spreadsheets software, database software, presentation graphic software, personal information managers, software suite, project management software, accounting software, software for home, personal, and educational use, integrated software, personal finance software, legal software, tax preparation software, desktop publishing (personal), paint/ image editing software (personal), clip art/image gallery, home design/landscaping design, education/reference/personal computer, entertainment software, software for communications, group ware, electronic mail software, web browsers, browsing the world wide web, connecting to the web and starting a browser, navigating web pages and using links, using the browser toolbars, entering url, searching for information on the web, applications on the web.

THE COMPONENTS IN THE SYSTEM UNIT: the system unit, central processing unit, data representation, memory, expansion slots and expansion cards, ports, buses, bays, power supply, laptop computers, putting it all together.

INPUT: what are input devices? The keyboard, pointing devices, scanners and reading devices, digital cameras, audio and video input, input devices for physically challenged users.

OUTPUT: display devices, printers, audio output, other output devices, terminals, output devices for physically challenged users.

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CCSCARE.CO Business – Healthcare – Technology Courses STORAGE: memory versus storage, floppy disks, hard disks, compact disks, tapes, pc cards, other types of storage.

THE INTERNET: history of the internet, how the internet works, the world wide web, web casting, electronic commerce, web publishing, other internet services, netiquette, using the internet: cookies and security, network computers, web appliances, wireless web communications.

OPERATING SYSTEMS AND UTILITY PROGRAMS: systems software, operating systems, popular operating systems, dos, windows 3.x, windows 95, windows nt, windows 98, windows 2000, windows millennium, windows ce, palm os, mac os, os/2, unix, linux, netware, starting a computer, boot disk, utility programs.

COMMUNICATIONS AND NETWORKS: uses of communications, communications channel, physical transmission media, wireless transmission media, transmission characteristics, the telephone network, communications channel example, communications software, communications devices, networks.

DATABASES AND INFORMATION MANAGEMENT: data and information, the hierarchy of data, maintaining data, file processing versus databases, database management systems, relational object oriented databases, database administration, qualities of valuable information and types of information systems.

INFORMATION SYSTEMS DEVELOPMENT: what is the system development life cycle, what initiates the system development life cycle, planning phase, analysis phase, design phase, implementation phase, and support phase.

PROGRAM DEVELOPMENT AND PROGRAMMING LANGUAGES: what is a computer program? The program development life cycle, step 1-analyzing program, step 2-to design program, step 3-code programs, step 4-test program, step 5-formalize solution, step 6-maintain programs, programming languages and program development tools, categories of programming languages, object-oriented program development, popular programming languages, basic, visual basic, cobol, c, c++, fortran, pascal, ada, rpg, other programming languages, program development tools, application generators, macros, rad tools: visual development, html, scripts, applets, and servlets java, java script, and perl, dynamic html, xml, multimedia program development, selecting a program language or program development tool.

SECURITY PRIVACY, AND ETHICS: computer security: risks and safeguard, information privacy, ethics and the information age, internet security and privacy issues, coding schemes, number systems. 14 lessons, 14 assignments.

COMPUTER APPLICATION SPECIALIST

This course covers the essential knowledge of software and applications required by all office workers. Your course starts from basics and covers: computer operations and applications (2001

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CCSCARE.CO Business – Healthcare – Technology Courses edition), dos 6 (microsoft access), a word processing subject (microsoft word), and a spreadsheet subject (microsoft excel). Once you have completed the first subject you may substitute for any of the three above other equivalent subjects, e.g. corel word perfect spreadsheets, for oracle for databases. This offer depends on the availability of the subjects. No prerequisite. Approximately 30 lessons, 30 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Computer Applications Specialist”. Course #0026B

MICROSOFT OFFICE

On successful completion of this course you will have demonstrated your knowledge of microsoft office, computer application and you will be able to use this commercial program. Your course takes you step by step through the procedures. Your course starts from basics and includes the complete CCS microsoft office syllabus and limited use student edition of software. On successful completion of all subjects you will be awarded the CCS certificate “Microsoft Office”. Course #0026C

COMPUTER PROGRAMMING

On successful completion of this course you will have mastered the essential skills required for positions in programming departments. Men and women who enjoy working with computers will benefit from this training. Your course starts from basics with computer operations and applications (2001 edition) (an introductory review of fundamentals), programming logic and design (this is the programming section), programming language of choice (you learn to translate your computer program into the programming code). All programming language courses come with limited use student edition of the software. Languages currently available: Access ...... # 0027a Basic ...... # 0027b Cobo ...... #0027c C ...... #0027d C++ ...... #0027e Oracle ...... #0027f Pascal ...... #0027g Visual basic ...... #0027h

Additional prerequisites: students should have access to a computer in order to complete the programming language section of their course. Duration: allow approximately 18 weeks of study and practice. Students may take more or less time. Approximately 40 lessons, 40 assignments depending on the choice of language. On successful completion of all subjects you will be awarded the CCS certificate “Computer Programming in Basic” (or your choice of access, basic, cobol, c, c++, oracle, pascal, or visual basic). Please refer to list above for correct course code.

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CCSCARE.CO Business – Healthcare – Technology Courses

COMPUTER PROGRAMMING, APPLICATIONS, AND SYSTEMS ANALYSIS HONOURS COURSE

CCS’s complete career program covers the essential knowledge of data and information processing, computer programming, computer operating systems, local area network systems, and systems analysis required for a career in computers. On successful completion of the course you will have demonstrated your ability to solve a large variety of problems associated with computers. You are taken step by step through the course with assignments you complete so that we can insure that you understand what you have learned. Students with computers may, in addition to the course work, run the programs on their machines. Your course starts from basics and includes CCS’s divisions 1,2,3,4 and 5 (optional) in computer programming, applications, and systems analysis. Division 1: computer operations and applications (2001 edition) programming logic and design. Division 2: cobol, visual basic. Division 3: unix, visual, c++. Division 4: networking essentials, systems analysis. Division 5: optional specialist study: you may enroll, if you wish, for up to three additional specialist computer courses in the year after graduation. You may choose html, java, accpac (simply accounting for windows). Oracle internet and web page design or any current CCS computer course you have not taken. No additional prerequisite; On successful completion you will be granted the CCS certificate “Computer Programming, Applications and Systems Analysis Honours”. Course #0027I

COMPUTER SYSTEMS AND NETWORK ADMINISTRATION

MSCE CERTIFICATION IT PROGRAM

On successful completion of CCS’s information technology program “computer systems and network administration”, you will have demonstrated the knowledge you require for installing, configuring, customizing, optimizing, networking and troubleshooting corporate computer systems. Men and women who are technically minded will benefit from this program. Your course starts from basics and includes:

1. Computer operations and applications (2001 edition) 2. Microsoft windows 2000 server (installing, configuring and administering) 3. Microsoft windows 2000 professional (installing, configuring and administering) 4. Microsoft windows 2000 directory services infrastructure (implementing and administering) 5. Microsoft 2000 network infrastructure (implementing and Administering) 6. Designing a microsoft windows 2000 directory services infrastructure. 7. Designing security for microsoft windows 2000 network. 8. Designing a microsoft windows 2000 network infrastructure. Additional prerequisite: students should have access to a personal computer to enjoy the benefits of the cd-rom’s supplied with the course. Duration: allow approximately 48 weeks for study and practice. Students may take more or less time. Approximately 96 lessons, 96 assignments. On

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CCSCARE.CO Business – Healthcare – Technology Courses successful completion of all subjects you will be awarded the CCS certificate “Computer Systems and Network Administration”. Course #0027J

PROFESSIONAL DEVELOPMENT CERTIFICATE CAREER COURSES

Choose one of CCS’s courses to update or upgrade your qualifications. CCS’s courses are your passport to pay raises, internal job transfers and future job opportunities.

ACCPAC (SIMPLY ACCOUNTING FOR WINDOWS) COURSE OUTLINE

This popular accounting program provides a fine introduction to electronic accounting and is all you really need for 90% of all small business applications. Course includes: introduction to electronic accounting, setting up the accounts, entering general journal transactions, adding new accounts, printing reports, accounting for purchases and payments, adding new vendors, accounting for sales, adding new customer, payroll, accounting for purchases and inventory, entering transactions of distributing cost and revenue and sample accounting applications. 6 lessons and 6 assignments. Course #9028ac

ACCPAC PLUS COURSE OUTLINE

Using accpac plus, the windowing system manager, general ledger creation, chart of accounts, batch processing, period end, financial reports, year end, inquiry history and budgets, accounts receivable and data creation, customer data, opening invoices, regular invoices, cash receipts, adjustments and reconciliation, period end procedures, statements letters and labels, accounts payable data collection, vendor data, opening payables, regular invoices, processing manual cheques, processing system cheques and reconciling cheques, processing adjustments, posting general ledger and period end procedures, adjusting statements specifications. 29 lessons and 29 assignments. Course #0028rc

COBOL COURSE OUTLINE

Cobol is one of the most used corporate data bases and the knowledge of a cobol is essential to all corporate programmers. Course includes: introduction to cobol, identification, environment, data and procedure divisions, arithmetic statements, structured programming, decision making, print and desk files, tables, report sorting and merging, transaction file processing. 18 lessons, 18 assignments. Course #9028bc

COREL WORD PERFECT COURSE OUTLINE

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CCSCARE.CO Business – Healthcare – Technology Courses Word perfect is the word processing choice for many professionals. Course includes: creating word perfect documents, opening viewing and printing, revising, applying text enhancements, margins, formatting, paginating, tabs, formatting and type setting text, character attributes, headers and footers, footnotes and end notes, managing documents advanced formats graphics and text art. 20 lessons and 20 assignments. Course #9028cc

HTML COURSE OUTLINE

Introductions to html, creating a web page, hypertext, ordering lists, styles font handling and formatting, tables and table issues, image formats sizes and maps, multimedia, adding sound video and linking it across the web, formatting frames, scrolling, forms and cgi, searchable documents, introduction to java. 14 lessons and 14 assignments. Course #9028fc

INTERNET WORKING WITH TCP/IP COURSE OUTLINE

The transmission control protocol/internet protocol ( tcp/ip) is now one of the most popular choices for mixed networking and the internet working environments using ms nt. Course includes architecture, installation utilities, tcp/ip protocol suite, ip addressing, bridging and routing, dynamic host configuration protocol (dhcp), windows nt domains, name services, networking services, diagnostic utilities. 10 lessons and 10 assignments. Course #9028gc

JAVA COURSE OUTLINE

Introduction to java, internet, world wide web, html and internet technology, getting started with java and visual java ++, creating and using objects, creating and using variables, using control structures, using repetition, planning memory usage and arrays and files, using advanced java features, review of html basics. 7 lessons and 7 assignments. Course #9028hc

LOTUS 1-2-3 FOR WINDOWS COURSE OUTLINE

Introduction to lotus 1-2-3 for windows and spreadsheet, building a worksheet, formulas and worksheet enhancements, what if analysis, multiple worksheets, charts and maps, data analysis, working with data base tables, creating cross tab tables to analyze data base tables. 7 lessons and 7 assignments. Course #9028ic

MANAGING AND MAINTAINING YOUR PC COURSE OUTLINE

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CCSCARE.CO Business – Healthcare – Technology Courses On successful completion you will have acquired the essential knowledge required to troubleshoot and maintain your computer. Course includes: introduction on how computers work, you learn how hardware and software work together, system board, floppy drives and other essential devices, introduction to hard drive installation and support, troubleshooting fundamentals, customizing a personal computer system with peripheral equipment, introduction to managing memory, electricity and power supplies, supporting windows 3.x and windows 95, introduction to supporting windows nt workstations, multimedia technology, purchasing a pc or building your own, communication over telephone lines, networking fundamentals on the internet, viruses, disaster recovery, maintenance plans that work, the professional pc technician. 18 lessons and 18 assignments. Course #9028jc

MICROSOFT ACCESS FOR WINDOWS COURSE OUTLINE

Introduction to microsoft access and relational data bases, creating data bases, tables and forms, design properties views and wizards, information from the data base, reports and queries, one to many relationships: sub forms and multiple table queries, many to many relationships and complex systems, building applications, introduction to macros and prototyping. 6 lessons and 6 assignments. Course #9028kc

MICROSOFT EXCEL FOR WINDOWS COURSE OUTLINE

Introduction to microsoft excel and spreadsheets, creating spreadsheets, copying, formatting and isolation and assumptions, spreadsheets in decision making, analysis of a car loan, mortgage analysis, expanded grade book, graphs and charts, list and data management, converting data to information, automating repetitive tasks using macros and visual basic. 7 lessons and 7 assignments. Course #9028lc

MICROSOFT WORD FOR WINDOWS COURSE OUTLINE

Introduction to microsoft word and word processing, creating documents, modifying and spell checks, editing and formatting, proofing, wizards, clip art, and word art, professional documents, footnotes, tables and styles, introduction to desk top publishing and creating newsletters, newspaper columns and graphics. 5 lessons and 5 assignments. Course #9028mc

MICROSOFT WINDOWS 98 COURSE OUTLINE

You will gain the knowledge you need to install, configure, optimize, administer and support windows 98 in the work place environment. 10 lessons and 10 assignments. Course #9028nc

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CCSCARE.CO Business – Healthcare – Technology Courses NETWORK ESSENTIALS COURSE OUTLINE

The knowledge of local area network essentials is a prerequisite to all advanced positions in computing. Course includes: introduction to network and networking concepts network design essentials, networking media, network interface cards, making networks work, network communication and protocols, network architecture, operations, complex networks, administration and support, enterprise and distributed networks wide area and large scale networks, solving network problems, understanding and using network resources, network troubleshooting. 14 lessons and 14 assignments. Course #9028oc

NT WORKSTATIONS COURSE OUTLINE

You will gain the knowledge required to configure, customize, optimize, integrate and troubleshoot workstations. Course includes: introduction to windows nt workstation, installing, user groups, policies, configuring, file systems, file and directory security, creating windows nt security structures, network architecture, tcp/ip and netware connectivity, work groups, domains, network browsing, remote access services, printing, performance tuning, windows nt components, booting windows nt, troubleshoot windows nt workstations. 16 lessons and 16 assignments. Course #9028pc

NT SERVERS COURSE OUTLINE

You will gain the knowledge required to configure, customize, optimize, integrate and troubleshoot networks. Course includes: introduction to networking with windows nt server, basic network design and protocols, server hardware, installation, configuration, storage, backup, storage options, server clients, managing through clients and groups, folders, permissions, software installations, printer management, remote access, interoperating with novell netware, internet and intranet services, server and networking monitoring, performance tuning and troubleshooting. 16 lessons and 16 assignments. Course #9028qc

ORACLE COURSE OUTLINE

Introduction to client server data bases, creating and modifying data base tables, using oracle to add, view and update data, introduction to pl/sql, triggers and procedure builder, creating oracle data block forms, creating custom forms to support business Applications, Using report builder, using graphics builder, creating an integrated data base application, creating web application using the oracle application server. 10 lessons and 10 assignments. Course includes limited use student edition of oracle 8. Course #0028sc

PC DOS COURSE OUTLINE

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CCSCARE.CO Business – Healthcare – Technology Courses Pc-dos is the operating system that powers tens of millions of personal computers, and knowledge of this operating system is essential to all computer professionals. Course includes: introduction to dos concepts, booting dos, commands, shell, internal commands, external disk commands, hard disk management, file protection and security, batch files auto exec. Bat file, config.sys file, and extended memory management. 14 lessons and 14 assignments. Course #9028ac

UNIX COURSE OUTLINE

Unix is still the number one corporate choice for mission critical applications. Unix programmers are always in demand. Course includes: introduction to unix, login, password, and who commands, electronic mail, files and directories, introduction to editing with vi andex, emacs editor, manipulating files and directories, using other programming languages, the unix shell, command lines, redirection and shell scripts, file management, text processing, information processing, unix networking. 12 lessons and 12 assignments. Course #9028bc

VISUAL BASIC COURSE OUTLINE

Visual basic has given new life to basic and is one of the most popular programming languages on the market today. Course includes: introduction to visual basic, designing applications, using variables and constants, selection and repetition structure, sequential access files and menus, dialogue boxes, random access files, variable arrays, data base access, dde and ole. 20 lessons and 20 assignments. Course #9029cc

VISUAL C++ COURSE OUTLINE

C++ and now visual c++ continue to be a favourite of application programmers. Course includes: introduction to programming with visual c++, analyzing programs, databases, operators, looping back and forth, functions, consolidating items, object oriented programming, inheritance and virtual disk functions. 12 lesson, 12 assignments. Course #9029dc

E-COMMERCE ON THE INTERNET: introduction, the internet in our economy, types of internet business, searching for a career, personal finance on the internet, internet information service, retail and business purchases, consumer commerce, consumer issues, internet marketing, digital advertising, global e-commerce, creating a website, developing website with microsoft front page, also: browser basics, e-mail basics and web security. No additional prerequisites. 13 lessons, 13 assignments. Course #9029ec

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CCSCARE.CO Business – Healthcare – Technology Courses

PROGRAMMING LOGIC AND DESIGN: introduction to computers and logic, structure, modules, hierarchy, charts and documentation, writing a complete program, making decisions, looping, control breaks, arrays. Part 2: advanced array manipulation, using menus and validating input, sequential file merging, matching, and updating advanced modularization techniques and object oriented programming, programming graphical user interfaces, programming design. 14 lessons, 14 assignments. Course #9029fc

LINUX OPERATING SYSTEM COURSE OUTLINE

You will learn how to install linux and get it up and running. You will learn how to work with files and applications. You will learn how to use linux as an inexpensive but powerful file and print server for an office network. Your course includes two cds with the latest version of red hat linux. On successful completion of the course students with access to a computer will be able to practice their skills with the software provided. Approximately 10 lessons, 10 assignments. Course #9029gc

WEBMASTER CERTIFIED WEB PROFESSIONAL

Become a webmaster. Your program will prepare you for employment in .com companies who use the services of web masters, web designers, web developers, web administrators, web servers and e-commerce, web business and web marketing specialists. CCS’s level one webmaster program provides the foundation needed by every web professional. Men and women who are familiar with computers and the internet will benefit from the training that will provide them with an internationally recognized qualification. Your course starts from basics and includes computer operations and applications (2001 edition), fundamentals of web development, administering web services, web marketing and project management and web graphics with audio and video. Additional prerequisite: students will have to have access to a personal computer to complete this program. Duration: allow approximately 30 weeks for study and practice. Students may take more or less time. Approximately 40 lessons and 40 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Webmaster Administration”. Course #0029A

HOW THE INTERNET WORKS

How the internet works explains how computers communicate, what the internet is, how the internet works, and what services the internet offers you. It is designed for readers who do not have strong technical backgrounds. Early chapters clearly explain the terminology and concepts needed to understand all the services. When you finish reading, you will understand the technology behind the internet, will appreciate how the internet can be used, and discover why people find it so exciting. In addition, you will understand the origins of the internet and see how rapidly it has grown. Your course covers e-mail, file transfer, and web browsing. The text covers key networking concepts such as packet switching, local area networks, protocol software, and

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CCSCARE.CO Business – Healthcare – Technology Courses domain names. More importantly the text builds on fundamentals, it describes basic internet communication facilities first then shows how the basic facilities are used to provide a variety of services. 12 lessons and 12 assignments (3 weeks). On successful completion of all subjects you will be awarded the CCS certificate “How the Internet Works”. Course #INT01

E-COMMERCE INTERNET SPECIALIST

Become an e-commerce internet specialist and help your local businesses design their internet pages and develop internet revenue. This course is for men and women who have a computer and are already connected to the internet and are looking for ways to use their investment in hardware to earn an income working from home. The training is also suitable for employees who wish to become responsible for the updating of their company’s internet site. Your course starts from basics and includes internet and web page design, e-commerce, html and java. Approximately 35 lessons and 35 assignments. On successful completion of all subjects you will be awarded the CCS certificate “E-Commerce Specialist”. Course #9029C

CAREER OPPORTUNITIES IN COMPUTER SERVICE AND MAINTENANCE

COMPUTER SERVICE AND MAINTENANCE

You will find your career in computer service both interesting and rewarding. You will be part of an expanding industry spanning the continent from coast to coast. Every small business will have its own computer or computerized typewriter by the end of the decade, and the need for men and women in computer service will continue to grow. The course starts from basics and includes electrical and electronic calculations (a review with introduction to metric), electronic fundamentals, and microcomputer digital circuits. Microcomputer troubleshooting and repair. 54 lessons and 54 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Computer Service and Maintenance”. Course #0030A

MICROCOMPUTER TROUBLESHOOTING AND REPAIR COURSE OUTLINE

SAFETY: introduction and objectives, shock hazard, factors affecting shock hazard, power supplies, precautions against shock, monitors and television sets, all grounds are not created equal, hot chassis problems, laser printers, lifting, mechanical parts, and other dangers.

TODAY’S EQUIPMENT-A SERVICE PROFILE: introduction and objectives, common service problems, common component failures, disasters, typical failure patterns.

SERVICING FOR YOUR EQUIPMENT-THE OPTIONS: introduction and objectives, servicing by a local dealer, servicing through a mail outlet, dealing with a service shop, servicing by mail, third party servicing, fix it yourself or take it to a shop?

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CCSCARE.CO Business – Healthcare – Technology Courses REDUCING POTENTIAL ENVIRONMENT PROBLEMS: introduction and objectives, the electronic environment, complete power failure, low voltage, high voltage, spikes, noise, voltage drop outs, line frequency problems, combined problems, checking for power line problems, defenses against power line problems, defenses against noise or signal lines, defense against static electricity, the computer can effect the environment, other environment factors, security, preventive maintenance, software maintenance, floppy disk handling procedures, handling files, fire protection, and crisis planning.

DOCUMENTATION, TOOLS AND PARTS: introduction and objectives, preparedness, state of mind, work habits, documentation and advice, ic identification guides, advice via telephone, user’s groups, books, service records, voltohmmilliammeters, digital logic problems, logic pulsers, current tracers, electronic thermometers, transistor testers, oscilloscopes, ic test clips, break out box, dc power supply, isolation transformers, variable transformers (variacs), soldering irons, sponges, soldering iron holders, solder, heat sinks, solder removal tools, ic removers and inserters, pencil eraser, wire strippers, needle nose pliers, diagonal and nippy cutters, spring clip pliers, tweezers, nut drivers, screw drivers, special wrenches, cable tension tester, circuit board vise, dental mirrors, heat guns, freeze sprays, alcohol, platen cleaners, spray cleaners, epoxy and thread lock compounds, lubrication, special tools for service mount devises, diagnostics, floppy disk exerciser programs, alignment disks, disk fixer utility, choosing replacement parts, resistors, capacitors, fuses, transformers, transistors, integrated circuits, switches, solenoids and motors, case and cabinet parts, small parts, complete assemblies, sources for parts, original manufacturers, local computer stores, local hobby stores, local electronics distributors, central electronics distributors, mail order outlets.

TROUBLESHOOTING STRATEGY AND SKILL: general troubleshooting principles, check the simplest causes first, checking discrete components, electromechanical parts.

TROUBLESHOOTING INTEGRATED CIRCUITS: identifying ic’s, special handling for ic’s, working with surface mount devices, troubleshooting ic’s, using a logic probe and pulser, using pulser and probe together, a pattern of operations, troubleshooting specific ic devices.

TROUBLESHOOTING THE MICROCOMPUTER SYSTEM: checking the complete system, the main computer and keyboard, inside a microcomputer, the main microcomputer, checking key signals.

FLOPPY DISK DRIVES: floppy disk construction, inside a floppy disk drive, data storage formats, the disk operating system, control circuits, service problems with diskettes and floppy disk drives, maintaining floppy disk drives, troubleshooting disk drives, alignment and adjustment procedures, checking individual circuits and mechanisms.

HARD DISK DRIVES: inside a hard disk drive, the bernoulli drive, the scsi parallel port, service problems with hard disk drives, backup procedures, recovering data from a hard disk drive, troubleshooting hard disk drives, test procedures, bit shift test.

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CCSCARE.CO Business – Healthcare – Technology Courses IMPACT PRINTERS: printer mechanisms, printer cpu and control circuits, ink jet and thermal printers, possible service problems, cleaning and maintenance, troubleshooting dot matrix and daisy wheel printers, troubleshooting and adjusting specific sub systems.

LASER PRINTERS: the laser printer mechanism, possible service problems, cleaning and maintenance, troubleshooting laser printers, test procedures.

MODEMS AND SERIAL INTERFACES: modems, the rs-232c interface, the rs-422a standard, ce interface circuits, supervising modem operations, troubleshooting modems, problem checking.

MONITORS AND DISPLAYS: monochrome monitors, colour monitors, liquid crystal displays, gas plasma displays, troubleshooting monitors, alignment procedures, troubleshooting and documentation.

TROUBLESHOOTING POWER SUPPLIES: operating principles, battery types and power supplies, troubleshooting procedures, typical service problems.

ADVANCED TROUBLESHOOTING: deeper understanding of the circuits, machine language programming, timing considerations, professional tools.

DIGITAL TECHNOLOGY: electronics and society, analog circuits, numbers and computers, evaluating binary numbers.

LOGIC ELEMENTS: switch based and, switch based not, integrated circuit logic, using ic ors.

INTRODUCTION TO TROUBLESHOOTING: classification of faults, external faults vs. Internal faults, static faults vs. Dynamic faults, test equipment.

COMBINATIONAL LOGIC-AND, OR, NOT: Logic diagrams to truth tables, logic diagrams to Boolean expressions, sum of products method, product of sums method.

NAND, NOR, EXOR ELEMENTS: nand logic elements, active high and active low, using nots to convert nand to and, nor logic elements.

DESIGN OF LOGIC CIRCUITS: design methods, laws of boolean algebra, karnaugh map, demorgan/karnaugh map for product of sums method.

SEQUENTIAL LOGIC: combinational logic circuit, ic memory element, flip flop symbol, nor flip flop.

CLOCKED FLIP FLOPS: enable circuit, active low clock, data latch action, data latch application.

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CCSCARE.CO Business – Healthcare – Technology Courses MASTER SLAVE FLIP FLOPS: master slave data latch, master slave flip flop circuit, universal shift register, preset/clear.

TOGGLE FLIP FLOPS: j-k flip flop, toggle flip flop in ripple counter, bounces in switches, up/down counter.

BINARY NUMBER SHORT CUTS AND ARITHMETIC PROCESSING METHODS: decimal to binary conversion, unsigned numbers, leading zero’s, sign and word size.

NUMBERING SYSTEMS AND CODES OTHER THAN BINARY SYSTEMS: numbers in octal system, octal to binary conversion, counting in bcd, disadvantages of bcd.

ARITHMETIC/LOGIC CIRCUITS: adders, full adder, shift and rotate, increment and decrement.

BUSES: bus structures, open collector devices, three state devices, Buffer/drivers.

READ ONLY MEMORY: rom example and rom classifications, output block of memory, diode, erasable prom.

RANDOM ACCESS MEMORY: magnetism, floppy disk drives, disadvantages of floppy disk storage, core matrix.

INPUT/OUTPUT FOR COMPUTERS: prot oriented input/output, output multi-port circuit, led drivers, keypad and keyboard scanning.

COMPUTER ORGANIZATION AND MICROPROCESSORS: high-level languages, microprocessor block diagram, structure of instructions, instructions set.

TTL LOGIC ELEMENT SPECIFICATIONS AND OPERATING REQUIREMENTS: standard ttl circuit, other ttl logic elements, current sink, logic element specification sheets.

LOGIC FAMILIES OTHER THAN STANDARD TTL FAMILY: low power ttl, cmos family, ecl circuit, use of ecl.

RELAY LOGIC AND PROGRAMMABLE CONTROLLERS: sequence control, relay based control start/stop, programmable controller section, analog control capability. Course #9030ac

GENERAL DESKTOP PUBLISHING

On successful completion of this course you will be able to convert your graphic arts designs into electronic formats of electronic desktop publishing. Your course takes you step by step through the procedures required and operational assignments provides a means of ensuring that you can

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CCSCARE.CO Business – Healthcare – Technology Courses demonstrate the material you have mastered. Prerequisite: ideally we would like you to have completed a course in graphic arts or have equivalent knowledge. However, the course starts from basics so the experienced graphic artist and the beginner will benefit. Approximately 23 lessons, 16 assignments. On successful completion of all subjects you will be awarded the CCS certificate “General Desktop Publishing”. Course #7031A

DESKTOP PUBLISHING COURSE OUTLINE

GETTING ACQUAINTED WITH DESKTOP PUBLISHING: what is desktop publishing? Desktop publishing-an industry with a past, publishing-a marriage of many specialties, the components of desktop publishing, the hardware for desktop publishing, the software for desktop publishing, the skills of desktop publishing.

UNDERSTANDING THE COMPLEXITY OF DESKTOP: hardware requirements for desktop publishing, the computer, scanners, printers, software, desktop publishing programs, word processing programs, using page maker, the opening screen, the page maker menu bar, selecting menu items, beginning a document.

DESIGNING PAGE LAYOUTS: page layout, thinking it through, basic decisions about design, page setup, specifying some setup parameters, redoing some setup parameters, column setup.

CREATING GRAPHICS USING PAGEMAKER’S TOOLS: graphics, aligning elements with ruler guides, snap to guides, snap to rulers, rulers guides, snap to guides and snap to rulers.

IMPORTING AND MANIPULATING GRAPHICS: external graphics, graphic formats, resolution, paint-type graphics, draw-type graphics, eps encapsulated postscript graphics, scanned images, placing graphics into a document.

CREATING AND MANIPULATING TEXT WITH PAGEMAKER’S TOOLS: type faces and fonts, measuring fonts, displaying and printing text, using a type manager program, screen fonts vs. Printer fonts.

DESIGNING EFFECTIVE PUBLICATIONS: design considerations, principles of good design, tools for effective design, using pagemaker as a design tool, preliminary design, page layout, the design/bad design.

WORKING WITH IMPORTED TEXT GRAPHIC: using word processing programs, keying word processing documents, importing word processing into pagemaker, text flow-manual, automatic, and semi-automatic.

FORMATTING PARAGRAPHS, TABLES AND LISTS: paragraph formatting, working with paragraphs, paragraph and indents/tabs commands, creating bulleted lists and numbered lists.

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CCSCARE.CO Business – Healthcare – Technology Courses

CREATING STYLE SHEETS AND MASTER PAGES: using style sheets, applying styles, creating new styles, basing new styles on existing styles, modifying styles, copying styles, importing styles, and deleting styles.

ADDING SPECIAL EFFECTS: adjusting spacing for text, line spacing, word and letter spacing, character spacing, hyphenation.

CREATING AND USING TEMPLATES: templates, placeholder and templates and grid templates, using templates, pagemaker’s templates, creating your own templates.

ADDING A SPLASH OF COLOUR: colour accents for pagemaker publications, printing considerations, design considerations, using spot colours, using process colour, defining colours, setting up colour sheets, using colour models, applying colours, modifying colours.

REFINING THE PRINTING PROCESS: printing final copy, printers, typesetters, printing multiple copies, selecting printer options, choosing as printer, using the print dialog box, printing enlarged or reduced pages.

WORKING WITH SCANNED IMAGES: scanning graphic images, scanners, line art vs. Continuous tone, halftones, grayscale, graphic file formats, tiff, changing the appearance of graphics, resizing scanned images, image control, copyrights.

WORKING WITH LONG DOCUMENTS: planning long documents, creating a book list, numbering the pages, printing a long document, creating a table of contents, marking table of contents entries, generating a table of contents.

HELP DESK AND COMPUTER USER SUPPORT SPECIALIST

Men and women who are computer literate and enjoy using their knowledge to help others will benefit from this course. Key positions are in customer service departments and technical support for employees. Training requires a combination of inter-personal human relations skills and ability to convey technical information of the business or industry. The technical information changes from day-to-day and your employer keeps you up-to-date on its products and services. The principles of help desk and customer service are common to all industries. Your course starts from basics and includes human relations, microsoft office, internet and web page design, help desk concepts and computer user support. Additional prerequisites: students should be computer literate and have a certain level of natural interpersonal communication and telephone skills in order to enjoy the full benefits of their training. Approximately 73 lessons and 73 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Help Desk and Computer User Support Specialist”. Course #9031B

HELP DESK CONCEPTS: introduction to help desk concepts, help desk operations, the people component; help desk rules and responsibilities, the process component; help desk

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CCSCARE.CO Business – Healthcare – Technology Courses process and procedures, the technology component; help desk performance measures, the help desk setting, customer support as a setting, help desk resources. Additional prerequisite: students are required to have mastered a certain level of interpersonal and telephone human relations skills combined with documentation of previous technical training. 8 lesson and 8 assignments. Course #9031ac

COMPUTER USER SUPPORT: introduction to end user computing, introduction to computer user support, product evaluation strategies and standards, user needs analysis and assessment, installing a user computer system, training computer users, documentation for end users, computer facilities management, help desk operation, customer service skills for user support, troubleshooting computer problems, information resources for user support. Students are required to have mastered a certain level of interpersonal and telephone human relations skills combined with documentation of previous technical training. 13 lessons and 13 assignments. Course #9031bc

CAREER OPPORTUNITIES WITH HUMAN SERVICES

PSYCHOLOGICAL SERVICE ASSISTANT

This course also covers the knowledge required to be a mental health resource assistant of a psycho-educational services assistant. This is a program designed for mature men and women with office work skills, who have an interest in a career in psychology. The focus of this program is to prepare you to work as a member of a psychological service team. You will work as an entry level assistant to a psychologist(s), and as directed, deliver mental health services complimentary to psychotherapy or counselling. A potential work setting may be the psychology department of a hospital, the psycho-education department of a school system, the psycho diagnostic assessment department of a rehabilitation facility, or increasingly more commonly, a private practitioner’s office. Upon successful completion of this program, a student should be able to apply for a position in one or more of the following areas and work capacities: i psychological testing and research, ii psychological resource management, III psycho- educational resource support. Your course starts from basics and includes: human relations, introduction to behaviour sciences, psychology of learning, abnormal psychology, psychological testing and analysis and practical child psychology. You complete 82 lessons and 82 assignments to help us guide you step by step through your training. On the successful completion of the program you will be awarded the CCS certificate “Psychological Service Assistant”. Course #7032A

PRACTICAL AND APPLIED PSYCHOLOGY

This course prepares you for work dealing with people. Psychology is an essential requirement for anyone looking for work in the social or welfare field, correctional services or personnel management. This course starts from basics and includes: personal psychology, psychological testing and analysis, child psychology. No prerequisite. 32 lessons and 32 assignments. On successful completion of this course you will be awarded the CCS certificate “Practical and Applied Psychology”.

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CCSCARE.CO Business – Healthcare – Technology Courses Course #7032B

PSYCHOLOGICAL TESTING AND ANALYSIS

There are over 2,500 psychological tests currently used in North America. They are used by personnel managers, educators, employers, government departments, military departments, market researchers, as well as psychologists, sociologists, and psychiatrists. Your course covers 30 of the most popular psychological tests which you are required to complete as part of your training. Your course prepares you for work in the exciting new field of psychological testing and analysis. Your course starts from basics and covers CCS’s full psychological testing and analysis curriculum. No prerequisite required. 8 lessons and 8 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Psychological Testing and Analysis”. Course #7032C

PSYCHOLOGICAL TESTING AND ANALYSIS COURSE OUTLINE

PSYCHOLOGICAL TESTING AND ANALYSIS: introduction to psychological testing and analysis course, the 120 question mind test. Personality analysis; social, desirability scale. Locus of control scale; self acceptance scale; change seeker indices; self image check list; fear of appearing incompetent scale. Stress analysis: life change index scale; the annoyance list; physical anxiety questionnaire; stress quiz. Anxiety analysis: fear of negative evaluation scale; hostility inventory; self- consciousness scale; moral anxiety questionnaire; death concern scale. Fear analysis: fear survey schedule ii; dental anxiety scale; anxiety questionnaires; reducer augmenter scale. Marital &family relationships analysis: marital adjustment tests; index of family relations; marital rule decisions; index of sexual satisfaction. Depression analysis: beck depression inventory; desire for novelty scale; self rating depression scale; generalized contentment scale. Vocational and job analysis: interest checklist; telic dominance scale; job satisfaction index; the quick job-hunting map. Interpersonal relationships analysis: acceptance of others scale; social interest scale; index of peer relations; assertion questionnaire. 8 lessons and 8 assignments. No prerequisite required. Course #9032ac

CHILD PSYCHOLOGY

The knowledge of why children behave the way they do is essential to understand adult behaviour. This course includes techniques of modifying child behaviour to meet predetermined goals. It introduces you to the cause-effect relationship between what a parent does and how a child reacts. You will learn to identify the “actions” of parents that cause their children to fight each other, answer back to the parent and become uncooperative. Likewise you will learn the techniques used by parents who prefer their children to be independent but not aggressive, polite and cooperative but not submissive. This course prepares you for work in all the job areas dealing with children. This course starts from basics and covers CCS’s full child psychology

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CCSCARE.CO Business – Healthcare – Technology Courses curriculum. No prerequisite required. 11 lessons and 11 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Child Psychology”. Course #7033A

CHILD PSYCHOLOGY COURSE OUTLINE

STRONG WILLED BEHAVIOUR AND HOW IT ALL BEGAN: what is strong willed behaviour?, in the beginning there was temperament, temperament parenting and behaviour.

WHY IS MY CHILD BECOMING EVEN MORE STRONG WILLED? Learning through social interactions, modelling, reinforcement, punishment, accidentally reinforcing your child’s inappropriate behaviour, the coercive process, others factors that contribute to strong willed behaviour problems.

THERE IS MORE THAN JUST GOOD PARENTING: Divorce, remarriage, parental conflict, depressive mood, physical illness, alcohol abuse, television viewing, peer influences, tackling your family’s problems.

DOES MY CHILD’S BEHAVIOUR REALLY NEED TO CHANGE? Problem behaviours, problem situations, degree of compliance, your frustration level, introduction to the 5 week program. Week 1: attending, the role of attending, learning to attend, practicing your new skill. Week 2: rewards, verbal rewards, physical rewards, activity rewards, nonsocial rewards, common concerns about rewards, how to use rewards effectively, learning to use rewards. Week 3: ignoring, appropriate use of ignoring, learning the ignoring skills. Week 4: giving directions, chain directions, question directions, directions followed by a reason, principals of giving directions, learning to give directions effectively. Week 5: timeout, effective timeout, the timeout procedure, overcoming timeout problems, using timeout for other problems, practicing your timeout skills, integrating your parenting skills, the 5 skills in context.

CREATING A MORE POSITIVE HOME: what can we learn from past generations? Positive homes in today’s society, having fun with your child, making the most of household jobs, communicating “i love you”, structure and routines, family traditions and rituals, the mother/father relationships, how important are fathers? Community networking, improving your communication skills, communication problems and situations, putting solutions into action.

DEVELOPING MORE PATIENCE: patience and the way you think, changing your negative thoughts, what to do when you lose your patience, managing the stress in your life, building positive self-esteem, how does self-esteem develop? Why is positive self-esteem important? Ways to build positive self-esteem, encourage your child’s interests and abilities, offer frequent praise and encouragement, recognize your child’s normal accomplishments, encourage your child to make decisions, let your child take some risks, giving your child responsibilities, don’t demand perfection, avoid absolutes in describing your child, limit negative feed back, don’t make promises you might not keep, encourage your child to use positive self talk, teach your child problem solving skills, spend quality time with your child, be accepting of your child.

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CCSCARE.CO Business – Healthcare – Technology Courses SPECIFIC PROBLEM BEHAVIOURS: aggression, mealtime behaviour problems, dressing problems, behaviour problems in the car, bedtime and sleep problems, lying, sibling rivalry, and conclusions. 10 lessons and 10 assignments. Certificate title “Child Psychology”. Course #9033ac

PRACTICAL PSYCHOLOGY

Unless you learn to live in harmony with the environment and with other human beings, your life on this planet could become impossible. Many people lose their jobs because they have never learned to get along with and be liked by others. Course covers the practical areas of applied sociology and psychology required to be known by all managers, and personnel managers in particular. This course prepares you to hold and keep a job while at the same time giving you the essential management knowledge needed to understand and influence others. The course starts from basics and covers CCS’s full personal psychology curriculum. No prerequisite. 14 lessons and 14 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Practical Psychology”. Course #7033B

PRACTICAL PSYCHOLOGY COURSE OUTLINE

PERSONAL PSYCHOLOGY: introduction to applied psychology and applied sociology, the changing world, motivation, needs and wants, cause effect; stimulus vs. Response, conflicts, basic causes of behaviour, self actualizing people, motivating others and your self, control and influences. Senses and perception: sight; hearing; touch; taste; smell; illusions; factors that affect perception; need and wants; attention factors; esp; telepathy or mind reading; precognition; psychokinesis; beauty. Values, attitudes and habits: meaning to end goals; empathy; attitudes; prejudice and discriminations; habits; self identity and personality: problems in self identity, heredity or environment, sexuality, heterosexuality, homosexuality, integrate, self and personality, personality change, self confidence, maturity, health and fitness, food as energy, weight control, sleep, health hazards amphetamines, barbiturates, heroin, lsd, marijuana, venereal diseases, emotions, physical effects of anger and fear, phobias, tension and anxiety, hypochondria, love, thinking and problem solving, memory, forgetting, creative thinking, brainstorming, adjustments and defensive behaviour, early experiences, adolescence, marriage, illness, handicap, grief retirement, job related adjustments, defense reactions, daydreaming, rationalization, regression, fixation, displacement, projection, scape-goating, suppression, repression, identification, compensation, mental health, normal and abnormal behaviour, neurosis, psychosis, drug abuse, alcoholism, family relationships, marriage partner, parent/child, brother/sister, sibling rivalry, adolescence, cutting family ties, social experiences, social and anti- social behaviour, friendship, social obligations, civic participation and group involvement, rights of the individual, functions of government, responsible participation, clubs and meeting, success and failure, key components of success, causes of failure, leadership characteristics, getting your act together for success. 14 lessons and 14 assignments. No prerequisite. Course #9033bc

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CCSCARE.CO Business – Healthcare – Technology Courses PSYCHOLOGY APPLIED TO TEACHING

Men and women who are associated with the education and training industry will benefit from the skills they will develop from the knowledge of psychology applied to teaching. This course contains the essential knowledge used on a day-to-day basis by men and women in education and training. Your course starts in basics and includes the full psychology applied to teaching syllabus. No prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “Psychology Applied to Teaching”. Course #9033C

PSYCHOLOGY APPLIED TO TEACHING: introduction, applying psychology to teaching, stage theories of development, age level characteristics, understanding cultural diversity, assessing student variability, dealing with student variability, devising and using objectives, behavioural and social learning theories, information and processing theories, cognitive learning theories and problem solving, motivation, assessment of classroom learning, classroom management. 13 lessons and 13 assignments. Course #9033bc

PSYCHOLOGY CCS’S BEHAVIORAL SCIENCE COURSE

Are you interested in how your brain functions? How you learned to be anxious during assignments and other potentially stressful situations? Why you develop psychosomatic symptoms? How your personality changes? What abnormal behaviours are? How you perceive others? This course covers all this and much more. It will help you understand your own behaviour as well as the behaviour of others. This course is suitable for men and women who need this essential behaviour to apply to their careers. Your course starts from basics and includes human relations and the full introduction to behavioural science curriculum. The course consists of 40 lessons and 40 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Psychology”. Course #7034A

HUMAN LIFESPAN PSYCHOLOGY COURSE OUTLINE

INTRODUCTION TO BEHAVIOURAL SCIENCE: Defining psychology, the human brain, the nervous system, vision, hearing, perception, conciousness, sleep, dreams, hypnosis, drugs, learning, conditioning, memory, remembering, forgetting, intelligence, thought, language, motivation, emotion, child development, prenatal, newborn, gender differences, adolescences, adulthood, personality, humanistic theories, social learning, responses to stress and coping with stress.

DISORDERS: mood, personality, schizophrenia and dissociative.

THEORIES: psycho-analysis, social cognition, social behaviour. 16 lessons and 16 assignments Course #9034ac

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CCSCARE.CO Business – Healthcare – Technology Courses

ABNORMAL PSYCHOLOGY

Abnormal psychology provides the frame work for understanding the field as a whole and will enhance the student’s comprehension. This course starts from basics and includes: abnormal psychology; an overview, historical views of abnormal behavior, casual factors and viewpoints in abnormal psychology, stress and adjustment disorders, panic, anxiety, and their disorders, mood disorders and suicide, somatoform and dissociative disorders, eating disorders and other psychological compromises of physical health, personality disorders, substance related and other addictive disorders, sexual variants, abuse, and dysfunctions, the schizophrenias and delusional disorders, brain disorders and other cognitive impairments, disorders of childhood and adolescence, clinical assessment, biologically based therapy psychologically based therapies, and contemporary issues an abnormal behavior. 15 lessons and 15 assignments (4 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Abnormal Psychology”. Course #731

GENERAL COUNSELLING

On completion of this course you will be able to apply your knowledge and necessary skills to different types of intervention with individuals, families and groups, in settings where professional therapy or rehabilitation takes place, e.g. Hospitals, homes, and correctional institutions. All assignments are open book. Your final mark consists of completing the examination questions developed from each chapter. Each examination must be typed or neatly written in ink and submitted to your instructor/facilitator for grading. Your course consists of: overview of the helping model, the helping relationship, introduction to communication, active listening, sharing empathic highlights, the art of probing and summarizing, helping clients tell their story, reluctant and resistant clients, the nature of challenging, specific challenging skills, the wisdom of challenging, leverage – helping clients work on the right things, helping clients identify, choose and shape goals, possibilities for a better future. Approximately 5 weeks (19 lessons and 19 assignments). On successful completion of all subjects you will be awarded the CCS certificate “General Counselling and Guidance”. Course #744

ADDICTIONS TREATMENT

This course focuses on how to skillfully help people find the treatment they need to get well. Addictions treatment – a strengths perspective is intended for use in career fields such as health, social work, offender rehabilitation, and mental health to name a few. This course starts from basics and includes: the nature of addiction, historical perspectives, strengths- based helping strategies, substance misuse, dependency and the body, interventions related to biology, addictions across the life span, eating disorders, gambling, shopping and other behavioral addictions, substance misuse with a co-existing disorder or disability, family risks and resiliencies, racial, ethnic, and other cultural issues, gender and sexual orientation differences, mutual – help groups: a strength perspective, and public policy and providing options. 13 lessons

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CCSCARE.CO Business – Healthcare – Technology Courses and 13 assignments (4 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Addictions Treatment”. Course #AT01

CAREER OPPORTUNITIES IN SOCIAL WORK AND SOCIAL WELFARE

COMMUNITY AND SOCIAL SERVICE WORKER

This course prepares you for a career in social work, with departments of health and welfare, and private charitable organizations. You are prepared for the job of a community and social services worker in which you would work with or under a qualified social worker. Another position you might consider is that of a rehabilitation officer, and once again the CCS program will qualify you to apply for this job. A third interesting possibility is the position in a community workers’ team as an assistant community worker. Social work involves dealing with and helping others in the management of their lives, and the solution of their problems. Your course starts from basics and includes personal psychology, practical child psychology, sociology, social work, social welfare and general counselling and guidance. 63 lessons and 63 assignments. To determine the average length of the program allow one week per assignment. On successful completion of each subject you will be awarded the CCS certificate “Community and Social Service Worker”. Course #8035A

SOCIAL WORK AND SOCIAL WELFARE: introduction to the social work, concepts of social work practice, intervention with individuals, social work practice with families, intervention with groups, intervention with communities, social and political action, program planning and evaluation, social work in the health care field, social work in the field of corrections, social work services to older people, children, youth and social work practice, social work with new immigrants, social work practice with the problems of alcohol abuse, social work practice with native people, social work practice with sexual problems, social work practice with divorce and separation problems; a system approach, social work with the unemployed, social work practice in Canada; future trends. No prerequisite. 17 lessons and 17 assignments. Course #9035ac

CORRECTIONS WORKER

This course prepares you for a career in private and public correctional institutions. You are prepared for the job of correctional worker in which you would work with or under a parole officer, probation officer or corrections supervisor. Another position you might consider is that of counsellor, and once again the CCS program will qualify you for this job. This career course is suitable for men and women with an interest in criminal rehabilitation. Your course starts from basics and includes; human relations, law enforcement; criminal code, introduction to behavioural science, abnormal psychology, general counselling and guidance, criminology, Canadian corrections. Your course is made up of 101 lessons and 101 assignments. To determine the average length of the program allow one week per assignment. On successful completion of each subject you will be awarded the CCS certificate “Correction’s Worker” Course #7035B

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CCSCARE.CO Business – Healthcare – Technology Courses

CRIMINOLOGY COURSE OUTLINE

THE CRIMINOLOGICAL ENTERPRISE: what is a crime? The criminal law, defining crime and responding to criminals; consensus or conflict? From community control to state law, the centralization of authority, toward a Canadian criminology.

THEORIES OF CRIME AND CRIMINALITY: the individual; why study theory, what does theory help us do? Theory and practice.

SEARCH FOR THE CAUSE OF CRIME: biological and psychological perspectives; the roots; demons and control of mans evil ways, the classical school of criminology; choosing evil, neoclassical, revisionists; evil caused by circumstance? The biological positivists; looks can be deceiving.

MENTAL DISORDER AND CRIME IN CANADA: the medical model of mental disorder and its critics, the medical model, labelling theory, anti-psychiatry, critical and feminist approaches, criminal responsibility, fitness to stand trial, dangerousness and risk.

THEORIES OF CRIME AND CRIMINALITY: the society; traditional sociological approaches; crime as community breakdown; crime as innovation and opportunity, crime as a product of deviant groups, values, crime as a learned behaviour, crime as social reaction, crime as a failure of socialization, do theories matter?

CONTEMPORARY SOCIOLOGICAL THOUGHT: the legal definition of crime, modern critical criminologies, class; marxist criminology, genders; feminist criminology, discourse.

WOMEN, CRIME, AND CRIMINAL JUSTICE IN CANADA: who are Canada’s women law breakers? The official portrait, crime statistics, the “unofficial” portrait ; self/report and victimization surveys, why do women commit crime? Bio/and psychogenetic explanations.

THE FRAME WORK: counting crime, history, law, and policy in Canada: patterns in Canadian crime: counting crime, defining crime, spatial and temporal relativity in definitions, crime data, Canadian crime in time, Canadian crime in the 1980’s and 1990’s, Canadian trends in the last three decades, Canadian crime in historical perspective, Canadian crime in comparative perspective, international patterns, spatial patterns in Canadian crime, correlations of Canadian crime rates, demographic correlates of crime.

HISTORICAL LEGACIES OF CRIME AND CRIMINAL JUSTICE IN CANADA: the centralization of crime control, the british North America act (1867), the north/west mounted police, federal policy, the aboriginal peoples, the first criminal code (1892), the war measures act (1914), the federal / provincial of jurisdiction, juvenile delinquents act (1908), enforcing morality: the case of prohibition, subversion: communists and fascists.

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CCSCARE.CO Business – Healthcare – Technology Courses

THE CANADIAN CRIMINAL LAW: the origins of Canadian criminal law, a national code, the physical component of crime, criminal responsibility, failing to act-is it criminal? Causes and consequences, unconscious acts, the mental component of crime.

CANADIAN JUSTICE POLICY: policy-making for the public, Canadian politics and crime control, the Canadian politic, historical influences on Canadian crime policy, policy-making as a human process.

LEGISLATING MORALITY? Prostitution in Canada: social and legal definitions of prostitution, prostitution laws, procuring and living on the avails, bawdy-house offences, street prostitution, vagrancy soliciting, and communicating, customers of youths, contemporary law enforcement patterns, and the history of prostitution in Canada.

LEGAL AND ILLEGAL DRUG USE IN CANADA: what is a drug? Stimulants, depressants, hallucinogens, inhalants, marijuana, tobacco, the social history of substance control, patterns of drug use: aggregate data, explaining illegal drug use, examining legal drug use, containing drug abuse: theory and practice.

CRITICAL ISSUES IN CANADIAN CRIMINOLOGY: understanding aboriginal crime and criminality: a case study: questions about aboriginal crime and criminality, aboriginal people in Canada; a brief overview, aboriginal people and communities in conflict, aboriginal people in the criminal justice system, explanations for aboriginal crime and involvement in the criminal justice system.

CORPORATE CRIME: the categories of corporate criminality, crimes against the economy, crimes against the environment, crimes against consumers, crimes against humanity, crimes against employees and the issues and problems in the field of corporate criminality, the causes of corporate crime, corporate criminality and the state.

CONTROLLING CRIMES OF THE PROFESSIONAL ELITE: the professional: in a position of trust, crimes and misconduct by the professional elite, prosecution or self regulation? The study of crime among the professional elite. Course #9035bc

CAREER OPPORTUNITIES IN EDUCATION

EARLY CHILDHOOD EDUCATION

Men and women who have upbeat personalities, who love children, are tolerant and patient, will benefit from this training in the theory, practice and techniques of early childhood education. The complete course (Part 1 and 2) provides you with the knowledge of the theory and practice necessary to pursue a career in day care institutions (where regulations permit) or as a home care provider.

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CCSCARE.CO Business – Healthcare – Technology Courses COURSE CONTENT PART 1

1. Human relations. 2. Practical child psychology. 3. Ece: teaching methods. 4. Introductory psychology. 5. Introductory sociology. 6. Child and adolescent 7. Guidance of youth children. 8. Preschool methods: curriculum and program planning. 9. Preschool methods: program models and teaching strategies. 10. Preschool mainstreaming, the 11. Parent / teacher communications 12. Nursery school, day care centre

COURSE CONTENT PART 2

13. Preschool methods: play as an environment for learning 14. Preschool: creative teaching methods. 15. Educational activities for young children. 16. Preschool language arts. 17. Preschool mathematics. 18. Preschool science. 19. Preschool music. 20. Preschool creative activities 21. Practicum.

PREREQUISITE: the key prerequisite for a career in early childhood education is the love of children. Personal qualities of caring and tolerance are also of vital importance. A textbook cannot teach these qualities. Without these qualities you should not attempt this program. Other prerequisites are grade 12 or mature student status.

TIME TAKEN TO COMPLETE COURSES: you should plan to complete 2 assignments per week for optimum progress.

PRACTICUM: On successful completion of the 21 subjects students without practical experience will have to complete a practicum in order to meet legal requirements. These requirements for practicum vary from province to province and from state to state. Currently in Ontario you are to practice in three different day care centres over a period of time of 360 hours. You are to make your own arrangements to work in the day care centres. CCS will then work with your supervisor to provide the necessary monitoring of your activities.

EARLY CHILDHOOD EDUCATION PART 1

This program provides the essential knowledge and training required by early childhood teachers in their day-to-day activities. You complete 13 subjects (1-13 from part 1). Approximately 206

Phone 1-519-376-7396 Fax 1-519-376-6772 www.creative.on.ca  CCS 2014 Page 59 CCSCARE.CO Business – Healthcare – Technology Courses lessons and 206 assignments. On successful completion of this course you will be awarded the CCS certificate “ Early Childhood Education Foundations”. Course #9036A

EARLY CHILDHOOD EDUCATION PART 2

This program provides the essential training and knowledge required by early childhood teachers in their day-to-day activities. You complete 8 subjects (14 – 21 from part 2). Prerequisite: early childhood education part 1. Subsequent to this training you will have to complete the CCS practicum. On successful completion of this course you will be awarded the CCS certificate “Early Childhood Education Teaching”. Course #9036B

CHILD CARE AND HUMAN RESOURCE MANAGEMENT

On successful completion of this course you will have acquired the essential knowledge of the theory and practice of managing child care centres and dealing with human resource concerns. Ece teachers, or men and women who wish to move up to management of child care centres, will benefit from this training. Your course includes the following subjects: human relations; child health; parent / teacher communications; safety and nutrition; nursery school and day care management; managing human resources parts 1 and 2. No additional prerequisites. 62 lessons and 62 assignments. On successful completion of this course you will be awarded the CCS certificate “Child Care and Human Resource Management”. Course #9036C

EARLY CHILDHOOD EDUCATION TEACHING ASSISTANT

This course will prepare you for work as an early childhood education teaching assistant working under the direction of an early childhood educator or kindergarten teacher. It is also a stepping stone to starting your own home day care centre business. Your course includes the following subjects: human relations, practical child psychology and ece teaching methods. Each course is a credit towards the full ece certificate. Approximately 57 lessons and 57 assignments. No additional prerequisites. On successful completion of all subjects you will be awarded the CCS certificate “Early Childhood Education Teaching Assistant”. Course #9036D

TEACHING ASSISTANT

Become a teaching assistant in kindergarten, primary, elementary, or secondary school classrooms. Your job will be to work under a qualified teacher carrying out tasks as directed. Men and women who enjoy working with children will benefit from this training. Your course includes the following subjects: human relations, child guidance, psychology applied to teaching, parent /teacher communications and preparing instructional objectives. Duration: allow approximately 5 weeks for each subject. Students may take more or less time. Approximately 61 lessons and 61 assignments. No additional prerequisite. On successful completion of this course you will be awarded the CCS certificate “Teaching Assistant”.

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COURSE OUTLINES

CHILD AND ADOLESCENT DEVELOPMENTAL PSYCHOLOGY: introduction to development and learning theories, studying the young child, a brief look at the young child, conception and prenatal development, heredity; environment and development, the first two weeks of life, infancy; theoretical views and general characteristics, infancy; active development, infancy; motor and cognitive development, infancy; socio-cultural aspects of development, toddler; anatomy and development, toddler; affective development, toddler; cognitive development, the toddler environment, physical growth; safety health and nutrition, motor development, how learning takes place, adult role in learning; general characteristics, adult role in learning; parental and social factors, the cognitive system, concept development, language development, language in every day use; oral language, written language; development and every day use, intelligence and creativity, the nature of effective development; emotional development; personality development, social development, adult role in effective development, the primary child, pre-school to primary; bridging the gap, the young child at play, the impact of technology, children with special needs, a look at the whole child and action for children. 14 lessons and 14 assignments. Certificate title “Child and Adolescent Developmental Psychologist”. Course #9037ac

CHILD GUIDANCE: introduction to guiding young children ; a preview, guiding young children indirectly toward self direction, guiding young children directly toward self direction, guiding children towards positive self-esteem, introducing a child to a group of new children, scheduling activities to meet children’s needs, guiding children’s toileting routine, guiding children’s eating behaviour, guiding children’s sleeping behaviour, guiding children’s dressing and undressing, knowing children as a basis for knowledge, appreciating positive behaviour, recognizing negative behaviour, mainstreaming special needs children, communicating with the parents of young children, being a professional early childhood educator, developing human resources, valuing as a basis for actions, evaluating; those who need it. 9 lessons and 9 assignments. Certificate title “Child Guidance”. Course #9037bc

CHILD HEALTH SAFETY AND NUTRITION: introduction, inter-relationships of health; safety and nutrition, promoting good health, health appraisals, health assessment tools, conditions affecting children’s health, the infectious process and effective control, communicable and acute illnesses; identification of management, creating a safe environment, safety management, management of accidents and injuries, child abuse and neglect, educational experiences for young children, nutritional guidelines, nutrients that provide energy, nutrients that promote growth of body tissue, nutrients that regulate body functions, infant feeding, feeding the toddler and pre-school child, planning and serving nutritional meals, food safety and economy, nutrition education concepts and activities. 21 lessons and 21 assignments. Certificate title “Child Health Safety and Nutrition”. Course #9037cc

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 61 CCSCARE.CO Business – Healthcare – Technology Courses ECE: TEACHING METHODS: introduction to early childhood education teaching methods, goals for early childhood education, getting to know children, setting the stage, teachers and techniques used, introduction to activity planning, activities for infants, activities for toddlers, motor skill activities, creative art activities, science activities, perceptual motor activities, language activities, literature activities and emerging literacy, dramatic play activities, creative music activities, field trips and special visitors, food activities, meals and snacks, managing an early childhood group, teacher/parent relations, the world’s children, the profession; past, present and future. 22 lessons and 22 assignments. Certificate title “ECE Teaching Methods”. Course #9037dc

GUIDANCE FOR YOUNG CHILDREN: introduction to child development, our foundations for developing appropriate child guidance, adult styles of caregiving, positive discipline strategies: direct guidance, effective design and management of physical environments for children: indirect guidance, helping children cope with stress, helping children develop positive self-esteem, responsible anger management: the long bumpy road, understanding and coping with aggression in children, pro-social behaviour: nurturing the roots of concern for others, theories and their strategies, road maps to a personal approach to child guidance, the decision making model of child guidance, a personal/eclectic approach, review of major positive discipline strategies. 11 lessons and 11 assignments. Certificate title “Guidance for Young Children”. Course #9037ec

INTRODUCTORY PSYCHOLOGY: 16 lessons and 16 assignments.

Introductory sociology: introduction, ground work, sociologists at work, culture and social organizations, socialization, deviance and social control, social stratification, minorities, work and its contexts, the family and families, a heavy freight, education, winning and losing, religion and secularization, social change. 12 lessons and 12 assignments. Certificate title “Introductory to Psychology”. Course #9037fc

NURSERY SCHOOL AND DAY CARE CENTRE MANAGEMENT: Introduction to day care centre administration, finances, space and equipment, staff, enrollment, parents, Health, safety, children’s program community relationships, food management and nutrition. 11 lessons and 11 assignments. Certificate title “Nursery School and Daycare Management”. Course #9037gc

PARENT/TEACHER COMMUNICATIONS: introduction, parent involvement-essential for a child’s development, historical overview of family life and parent involvement, the parent community, effective home-school-community relationships, communication and parent programs, leadership training and parent education, school based programs, home based programs, the abused child, rights, responsibilities, and advocacy. 10 lessons and 10 assignments. Certificate title “Parent/Teacher Communications”. Course #9037hc

PRACTICAL CHILD PSYCHOLOGY: 11 lessons and 11 assignments.

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PRESCHOOL MAINSTREAMING: THE EXCEPTIONAL CHILD:

PART 1 Introduction to mainstreaming, an inclusive approach to early education, inclusive programs for young children, federal legislation: early intervention and prevention, normal and exceptional development, development disabilities: causes and classifications, sensory impairments: vision and hearing, physical problems.

PART 2 Partnership with families, identification and the iep process, planning transitions to support conclusion, preparing teachers for inclusive programs, the development-behaviour approach, arranging the learning environment, facilitating social development, facilitating speech, language and communication development, facilitating pre-academic and cognitive learning, facilitating self care and independent skills and managing problem behaviours, looking ahead: inclusion i the nineties.19 lessons and 19 assignments. Course #9037jc

PRESCHOOL CREATIVE TEACHING METHODS: introduction to creative teaching methods, i am me, i am special, sight, sound, taste, smell, touch, living in families, families at work, native Canadian celebrations (jan –mar),(apr-sept),(oct-dec),winter; spring; summer; fall farm animals, pet animals, animals of woods, zoo animals, insects and spiders, many ways to travel; air transportation; ground and road transportation; water transportation, day and night, water around me, colour in my world, tools and machines to use in my world, mathematics in my everyday world. 7 lessons and 7 assignments. Certificate title “Pre-School Creative Teaching Methods”. Certificate tilte Course #9037ic

PRESCHOOL METHODS: PROGRAM MODELS AND TEACHING STRATEGIES: introduction, different orientation to early childhood education, program models, classroom management and discipline, teaching techniques and strategies, communication, literacy and literature, manipulative materials, art pretend music sharing. 11 lessons and 11 assignments. Certificate title “Program Models and Teaching Strategies”. Course #9037kc

PRESCHOOL METHODS: CURRICULUM PLANNING AND PROGRAM DESIGN: introduction to the human relations laboratory, the centre, people in the centre, the physical environment of the centre, observing and assessing children, initial support to speech through guides and action, using discipline: setting limits, teaching strategies need a theoretical base, helping children adjust to new experiences, helping children in routine situations, the early childhood education movement: key to understanding, the role of the teacher, the role of play and social relationships, feelings of security and confidence, feelings of hostility and aggression, the process of learning in early childhood, areas of learning in the program: motor and sensory development, language and literature, the arts, the sciences, teachers and parents working together, becoming a professional person, accepting our common responsibilities. 24 lessons and 24 assignments. Certificate title “Curriculum Planning and Program Design”.

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PRESCHOOL METHODS: PLAY AS AN ENVIRONMENT FOR LEARNING: the purpose of curriculum, including families in the life of school, play: the integrative force in learning, planning for total learning: creating supportive curriculum plans and schedules, designing the supportive environment, planning with individual children in mind: using education objectives in the preschool practical methods of recording and evaluating behaviour, keeping children safe and well-fed, developing physical competence, helping children understand and value life, achieving emotional competence, getting along together: achieving competence in interpersonal relationships, who am i, who are you, developing social competence and the sense of self, freeing children to be creative, developing verbal competence, putting it all together for a good group time. 12 lessons and 12 assignments. Certificate title “Play as an Environment for Learning”. Course #9037mc

ADULT EDUCATION AND HIGH SCHOOL GED PREPARATION

CCS has opened the doors for opportunity for ambitious men and women through out the world. It can and will do the same thing for you. But don’t delay a minute, enroll today and start immediately on the road to a richer life.

HIGH SCHOOL PREPARATION

It is an accepted fact that if you have completed a high school certificate you are better equipped to earn more and to pursue a successful career than a person without a high school certificate. It has been our experience that if you have not completed a high school certificate you have seriously handicapped yourself in attaining a more rewarding position. A high school certificate is a vital necessity to meet today’s job requirements. CCS’s high school Course will benefit mature students who are able to read english and who either did not attend or did not complete high school. If you meet these requirements then you are eligible to enroll in our adult high school course, which will enable you to “go to high school at home”. If you wish to earn more and are looking for an entry into interesting and well paid jobs, then the CCS high school course is for you. CCS’s course may be used to prepare you for the international general educational development (GED) standard which is recognized across Canada and the united states. The GED adult credentials are accepted as the equivalent of the traditional high school certificate for the purposes of employment, promotion and licensing. Many colleges accept satisfactory GED test scores in place of traditional high school transcripts for admissions purposes. Consequently, your CCS course is not only based on internationally recognized standards, but also prepares you to write and pass the internationally accepted ged test. You start each subject with a review of the basics. You are then taken step by step through each of the six subjects you need to complete. You are to complete division one then choose two options from division two to earn your high school certificate. Division 1: human relations, Canadian studies, english language, mathematics. Division 2: your choice of any two subjects from the list of twelve subjects below: anatomy and sociology, biology, bookkeeping, Canadian legal systems, Canadian sociology, chemistry, Canadian law and the Canadian criminal code, medical terminology, physics, psychology, keyboarding, zoology. You need not choose your division two subjects until you have completed

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 64 CCSCARE.CO Business – Healthcare – Technology Courses division one. Allow 30 weeks to complete divisions 1 and 2. Students with less than grade 11 may take longer. However students who are highly motivated and have more time to study may take less time to complete the subjects. On successful completion of this course you will be awarded the CCS certificate “G.E.D. Preparation”. Course #9038A

CAREER OPPORTUNITIES IN COMMUNITY HEALTH/CAREGIVER SERVICES

Become a health/caregiver and enjoy a career in the health care/caregiving field as a certified personal support worker (CPSW). You will find the delivering of the health care/caregiving a very special job, one that you and your fellow workers can take pride in. If you enjoy helping people and making your community a better place in which to live, than you should consider a career in the health care/caregiving. The delivery of caregiving is a very personal service. Your CCS training as a caregiver will give you the confidence to apply for work as a CPSW in a medical facility, such as a hospital or a nursing home. Once you have acquired the necessary experience you well may wish to practice in the community at large as a CPSW. We can think of no finer career than one devoted to caring and helping men and women who need help. Course #7039A

GERIATRICS NURSING ASSISTANT

This course prepares you for a career in nursing homes, hospitals, residential homes for seniors, long term care establishments and palliative care institutions. You are prepared for the job of geriatric nursing assistant in which you would work with or under the supervision of a registered nurse or medical team. Another position you might consider is that of geriatric home care worker and once again the CCS program will qualify you for this job. This career is suitable for men and women who are interested in helping our senior citizens. This course starts from basics and includes: human relations (essential knowledge needed to communicate with patients), human anatomy and physiology, nursing assistants processes and procedures, and geriatrics. Your course is made up of 70 lessons and 70 assignments. To determine the average length of the program allow 5-6 weeks per subject. On successful completion of all subjects you will be awarded CCS’s “Geriatrics Nursing Assistant”. Course #7039C

CERTIFIED PERSONAL SUPPORT WORKER (CPSW)

Become a certified personal support worker and join the medical team. Personal support workers do not carry the responsibilities of examining, diagnosing or treating patients. Instead they are responsible for the comfort, safety, and well being of their clients. They must also be able to demonstrate sensitivity and respect for those in their care. The prerequisite is a desire to help others and the ability to communicate with and assist patients. Your course starts from basics and includes: human relations, human anatomy & physiology, and caregiving processes and procedures. Additional prerequisites: students should be healthy, physically fit and able to lift, turn and position patients where needed. 15 modules and assignments (24 weeks). On successful completion of all subjects you will be awarded CCS’s “Certified Personal Support Worker”. Course #CPSW

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PRE-HOSPITAL EMERGENCY CARE AND CRISIS INTERVENTION

This course will give you the confidence to deal with a crisis involving personal injury to men, women and children. There is no prerequisite. The course starts with basics and consists of 20 lessons and 20 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Pre-Hospital Emergency Care and Crisis Intervention”. Course #7041A

PRE-HOSPITAL EMERGENCY AND CARE AND CRISIS INTERVENTION: introduction to first aid and emergency medical science, anatomy and physiology of body systems, patient assessment, respiratory emergencies, cardio-pulmonary resuscitation (cpr) and emergency cardiac care, control of bleeding, shock, wounds and bandaging, musculoskeletal injuries and fractures of the extremities, head and spine injuries, injuries to chest abdomen and genitalia, poisoning emergencies, drug and alcohol emergencies, other medical emergencies, obstetric and gynecologic emergencies, pediatric emergencies, burns and hazardous material emergencies, heat, cold and drowning emergencies, psychological emergencies and crisis intervention, disaster management, lifting and moving patients, patient stabilization and extrication, ambulance operations and communications. Course #9041bc

PARAMEDIC ASSISTANT

Become a paramedic assistant. Your course provides you with the basic knowledge of theory and clinical skills necessary to function as an entry level paramedic assistant. Training includes the essential knowledge of the unique characteristics of pre-hospital care, the how-to’s of patients assessment and care for acutely ill an traumatically injured patients, principles and practices of cardiac care, emergency pharmacology, infectious diseases, pediatric and geriatric emergencies. Men and women who enjoy working with others will benefit from this course. Your course starts from basics and includes: human relations, human anatomy, physiology, and paramedic assistant procedures. Additional prerequisites: students should be healthy, physically fit and able to lift, turn and position patients where needed. Duration: allow approximately 5 weeks of study for each subject. Students may take more or less time. Approximately 50 lessons and 50 assignments. On successful completion you will be awarded the CCS certificate “Paramedic Assistant”. Course #0042A

PSYCHIATRIC MENTAL HEALTH NURSING ASSISTANT

Become a mental health nursing assistant. Your course provides you with the basic knowledge of theory and clinical skills necessary to function as an entry level psychiatric mental health nursing assistant. Men and women who enjoy working with and helping others will benefit from this course. Your course starts from basics and includes: human relations, human anatomy and physiology, nursing assistant processes and procedures, psychiatric mental health nursing

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 66 CCSCARE.CO Business – Healthcare – Technology Courses procedures. Additional prerequisites: students should be healthy, physically fit and able to lift, turn and position patients where needed. Duration: allow approximately 5 weeks of study for each subject. Students may take more or less time. Approximately 85 lessons and 85 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Psychiatric Mental Health Nursing Assistant”. Course #0042B

PHYSICAL THERAPY ASSISTANT

Become a physical therapy aide. Your course provides you with the basic knowledge of the theory and clinical skills necessary to function as an entry level physical therapy assistant in a variety of rehabilitation settings. Men and women who enjoy helping others will benefit from this course. The therapeutic modality procedures that physical therapy assistant perform are presented in a step-by-step format. Your course starts from basics and includes: human relations, human anatomy and physiology, and physical therapy procedures. Additional prerequisites: students should be healthy, physically fit and able to lift, turn and position patients where needed. Approximately 77 lessons and 77 assignments. On successful completion of each subject you will be awarded a certificate of completion. On successful completion of all subjects you will be awarded the CCS certificate “Physical Therapy Assistant”. Course #0042C

PHYSICAL THERAPY PROCEDURES OUTLINE

PHYSICAL THERAPY PROCEDURES: introduction to physical therapy, career opportunities for the physical therapy aide, the profession of physical therapy, ethical and legal issues effecting the physical therapy aide, communicating effectively, medical terminology and the medical record, scientific procedures, basic structure and the structure of the human body, applied musculoskeletal system, physical functions and disorders and physical therapy, using physical therapy to treat common medical disorders, patient preparation, safety in the working environment, preparation for patient care, physical therapy modalities, transferring the patient, assisting with ambulation and gait training, therapeutic exercises, physical therapy agents and modalities, specialized clinical procedures. Additional prerequisites: students should be healthy, physically fit and able to lift, turn and position patients where needed. 16 lessons and 16 assignments. Course #9042ac

PEDIATRIC OCCUPATIONAL THERAPY ASSISTANT

Become a pediatric occupational therapy assistant. Your course provides you with the basic knowledge of theory and clinical skills necessary to function as an entry level pediatric occupational therapy assistant. Men and women who enjoy working with and helping children will benefit from this course. Your course starts from basics and includes: human relations, human anatomy and physiology and pediatric occupational therapy procedures. Additional prerequisites: students should be healthy, physically fit and able to lift, turn and position patients where needed. Duration: allow approximately 5 weeks of study for each subject. Students may

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 67 CCSCARE.CO Business – Healthcare – Technology Courses take more or less time. On successful completion of all subjects you will be awarded the CCS certificate “Pediatric Occupational Therapy Assistant”. Course #0042D

PHYSICAL DYSFUNCTION OCCUPATIONAL THERAPY ASSISTANT

Become a physical dysfunction occupational therapy assistant. Your course provides you with the basic knowledge of theory and clinical skills necessary to function as an entry level physical dysfunction occupational therapy assistant. Men and women who enjoy working with and helping others will benefit from this course. Your course starts from basics and includes: human relations, human anatomy and physiology and physical dysfunction, and occupational therapy procedures. Additional prerequisites: students should be healthy, physically fit and able to lift, turn and position patients where needed. Duration: allow approximately 5 weeks of study for each subject. Students may take more or less time. Approximately 70 lessons and 70 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Physical Dysfunction Occupational Therapy Assistant”. Course #0043A

LIMITED RADIOGRAPHY ASSISTANT

Become a limited radiography assistant. Your course provides you with the basic knowledge of theory and clinical skills necessary to function as an entry level limited radiography assistant. Training includes the essential knowledge of imaging equipment and film processing, interpreting the radiograph, radiographic physics, and the all important safety conditions. Men and women who enjoy working with and helping others will benefit from the course. Your course starts from basics and includes: human relations, human anatomy and physiology and limited radiography assistant procedures. Additional prerequisites: students should be healthy, physically fit and able to lift, turn and position patients where needed. Duration: allow approximately 5 weeks of study for each subject. Students may take more or less time. On successful completion of all subjects you will be awarded the CCS certificate “Limited Radiography Assistant”. Course #0043B

CAREER OPPORTUNITIES IN PHARMACOLOGY

PHARMACEUTICAL ASSISTANT

There is a growing demand for pharmaceutical assistants to work with and assist registered pharmacists in community and hospital clinics and retail pharmacies. Your duties may include the dispensing of drugs together with business operations, including keyboarding, record maintenance, pricing, inventory control and customer relations. Your course starts from basics and includes: human relations, medical terminology, keyboarding, office management and

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 68 CCSCARE.CO Business – Healthcare – Technology Courses administration, human anatomy and physiology, and pharmacology. No prerequisite. Approximately 98 lessons and 98 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Pharmaceutical Assistant”. Course #0043C

PHARMACOLOGY COURSE OUTLINE

PHARMACOLOGY: introduction to pharmacology, biological factors affecting the action of drugs, the automatic nervous system, drugs affecting the sympathetic nervous system, drugs affecting the parasympathetic nervous system, drugs affecting the autonomic ganglia, skeletal muscle relaxants, local anesthetics, introduction to the central nervous system, sedative hypnotic drugs and alcohol, anti-psychotic, anti-emetic and anti-anxiety drugs, anti-depressants and psycho-motor stimulants and lithium, anti-epileptic drugs, anti-parkinson drugs, general anesthetics, narcotic analgesics, non-narcotic analgesics and anti-inflammatory drugs, cardiac physiology and pathology, cardia glycosides and treatments of congestive heart failure, anti- rhythmic drugs, anti-anginal agents (vasodilators), diuretics, anti-hyper tension agents, anti- coagulants and coagulants, electrolytes and intravenous therapy, hypolipidemic drugs, anti- anemics, anti-allergenic and anti-histaminic drugs, bronchodilator drugs, anti-ulcer therapy, agents that effect intestinal motility, introduction to the endocrine system, adrenal steroids, gonadal hormones and the oral contraceptives, drugs affecting the thyroid and the para-thyroid glands, pancreatic hormones and hypoglycemic drugs, posterior pituitary hormones and oxytocics, anti-bacterial agents, anti-protozoal drugs, miscellaneous anti-infectives, anti fungal, anti vials and anthelmintics, antiseptics and disinfectants, anti-neoplastic agents. 12 lessons and 12 assignments. Certificate title “Pharmaceutical Assistant”. Course #9043dc

PHARMACY PRACTICE COURSE OUTLINE

PHARMACY PRACTICE: introduction, the role of the pharmacy technician, pharmacy regulations, pharmaceutical terminology, medication dosage forms, routes of administration, Drug information resources and pharmacy references, basic pharmaceutical calculations, dispensing medications, extemporaneous compounding, purchasing receiving and managing inventory, human relations and communications, hospital and institutional pharmacy practice, community pharmacy practice, home health care and long time care, third party billing, trends in pharmacy practice, preparing for employment. No additional prerequisites. 16 lessons and 16 assignments. Certificate title “Pharmacy Practice”. Course #9043bc

DOSAGE CALCULATIONS COURSE OUTLINE

DOSAGE CALCULATIONS: introduction, mathematics review for dosage calculations, systems of measurement, conversions, equipment used in dosage measurement, interpreting drug orders, understanding drug labels, oral dosage drugs, parental dosage drugs, using radio / proportion to calculate drug dosages, pediatric drugs, intravenous calculations, advanced

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 69 CCSCARE.CO Business – Healthcare – Technology Courses intravenous calculations. No additional prerequisites. 12 lessons and 12 assignments. Certificate title “Dosage Calculations”. Course #9043cc

MASSAGE PROCEDURES AND TECHNIQUES

This introductory course will provide you with the essential knowledge of massage techniques and procedures. Your course starts from basics and includes CCS’s full massage procedures and techniques curriculum. The course consists of 15 lessons and 15 assignments; allow approximately 1-2 weeks per lesson. On successful completion of all subjects you will be awarded the CCS certificate “Massage Therapy Procedures and Techniques”. Course #0044A

MASSAGE THERAPY ASSISTANT

Become a massage therapy assistant. CCS’s massage science course provides you with the essential theoretical and academic knowledge used by practitioners of massage. This knowledge, when combined with hands on practice, provides the basis for a career in massage therapy. Men and women who enjoy therapeutic touch will benefit from this course. Your course starts from basics and includes: medical terminology, human anatomy and physiology, and massage procedures and techniques; histology and pathology of human diseases. Three optional courses which may be taken after completion of the course are: pre-hospital emergency care, business ethics and problem oriented medical diagnosis. Approximately 83 lessons and 83 assignments. Optional courses consist of 26 lessons and 26 assignments. To determine the average length of the program allow 5-6 weeks per subject. On successful completion of division 1 and division 2 you will be awarded CCS’s “Massage Therapy Assistant”. Course #0044B

OTHER MASSAGE SCIENCE COURSE OUTLINES

MEDICAL TERMINOLOGY (OUTLINE 394): the ability to recognize and recall the meaning of medical words is the key to your success in communicating with associates, clients and patients in the allied health field, in this course you learn the meaning of the essential words and terms used daily by members of the health profession. 21 lessons and 21 assignments. Certificate title “Medical Terminology”. Course #9044ac

HUMAN ANATOMY AND PHYSIOLOGY (OUTLINE 350): the knowledge of anatomy and physiology is not only fascinating but is essential for communications with paraprofessionals in the allied health field. Introduction: cells and tissues, skin and body membranes, skeletal system, muscular system, nervous system, eye and vision, ear hearing and balance, chemical senses and smell and taste, endocrine and hormone functions, blood, circulatory systems, body defenses, respiratory system, digestive system and body metabolism. 16 lessons and 16 assignments. Certificate title “Human Anatomy and Physiology”. Course #9044bc

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 70 CCSCARE.CO Business – Healthcare – Technology Courses HISTOLOGY (OUTLINE 9024): introduction to the knowledge of human tissues composed of cells, intercellular substances, body fluids, individual cell types and organ systems, tissues, cells, epithelium and connective tissue proper, cartilage, bone, blood, muscle, nervous tissue, circulatory system, lymph organs, integumentary system, digestive system, respiratory system, urinary system, endocrine system, female reproductive system, male reproductive system and organs of special sense. The prerequisite for this course is anatomy and physiology. 17 lessons and 17 assignments. Certificate title “Histology”. Course #9044cc

PATHOLOGY OF HUMAN DISEASE (OUTLINE 355): introduction to the knowledge of the mechanisms by which cells, tissues and organs are injured and the structural changes that underlie the disease processes: cell injury and adaptation, acute and chronic inflammation, repair: cell growth, regeneration and wound healing, disorders of vascular flow and shock, genetic diseases, disorders of the immune system, neoplasia, environmental diseases, response to infection, disease of blood vessels, heart, hematopietic and lymphoid system, respiratory system, kidney and its collecting system, gastrointestinal tract, liver and billary tract, pancreas, male genital system, female genital system and the breast, disease of the endocrine system, musculoskeletal system and the nervous system. The prerequisite for this course is anatomy and physiology. 19 lessons and 19 assignments. Certificate title “Pathology of Human Disease”. Course #9044dc

PRE-HOSPITAL EMERGENCY CARE (OUTLINE 237): this course is based on the emergency medical technician (emt)-basic approach to patient assessment and intervention.

PROBLEM-ORIENTED MEDICAL DIAGNOSIS (OUTLINE 095): introduction to problem-oriented medical diagnosis, general problems, dermatological problems, cardiovascular problems, respiratory problems, gastrointestinal problems, hematological problems, renal, electrolyte, gas-blood and acid base problems, musculoskeletal problems, endocrine and metabolic problems, and neurologic problems. Course #9044ec

BUSINESS ETHICS (OUTLINE 0089): introduction to business ethics, understanding the problem and need, forces that shape ethical behaviour, ethical considerations in transactions with employees, ethical consideration in transactions with your boss, ethical considerations in transactions with your peers, solving ethical problems and suggestions for the future. 1 lesson and 1 assignment. Certificate title “Business Ethics”. Course #9044fc

HEALTH, FITNESS AND NUTRITION

This course prepares you for a career working in health clubs, sports clubs, country clubs, health offices and wellness offices. You are prepared for the job of health, fitness & nutrition counsellor, where you would initially work under the guidance of a supervisor or manager. With experience, your training will provide the basis for promotion. Another position you might consider is working as an advisor in a fitness equipment retail store, and once again the CCS program will qualify you for the job. Your course starts from basics and includes human

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 71 CCSCARE.CO Business – Healthcare – Technology Courses relations (essential knowledge for dealing with clients), human anatomy and physiology, health and physical fitness, and fundamentals of nutrition. Your course is made up of 55 lessons and 55 assignments. To determine the average length of the program allow one week per assignment. On successful completion of all subjects you will be awarded the CCS certificate “Health, Fitness and Nutrition”. Course #7045A

HEALTH AND PHYSICAL FITNESS: introduction to health and physical fitness, coronary heart disease, nutritional requirements, obesity, weight control, health, physical fitness and athletic ability, cardio-respiratory programs and activities, progressive resistance exercise, training considerations and fitness testing. No prerequisite. 16 lessons and 16 assignments. Certificate title “Health and Physical Fitness”. Course #9045ac

NUTRITION AND DIET THERAPY

Become a nutritionist. There are no diets that work on a long-term basis. Consequently, to stay thin and fit requires change in exercise and nutrition habits-hence the need for nutritionists. Men and women who are interested in nutrition will benefit from this program. The course starts from basics and includes human relations, human anatomy and physiology and nutrition. No prerequisite. 55 lessons and 55 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Nutrition and Diet Therapy”. Course #7045B

NUTRITION COURSE OUTLINE

INTRODUCTION TO THE STUDY OF NUTRITION: historical perspective of human nutrition, identifying diet-disease relationships, nutrition research, prophets, profits and proof: an examination of nutrition.

SCIENTIFIC PRINCIPLES OF HUMAN NUTRITION: 1. Food is the basic need of humans. 2. Foods provide the nutrients needed for life and health. 3. Some nutrients must be provided by the diet. 4. Most health problems related to nutrition are originate in the cells. 5. Poor nutrition can result from either inadequate or excessive levels of nutrient intake. 6. Malnutrition may be directly related or unrelated to dietary intake. 7. Some people are at a greater risk of becoming inadequately nourished than others. 8. Malnutrition can contribute to the development of certain chronic diseases. 9. In addition to nutrients, food can contain other substances that may affect health. 10. Humans have adaptive mechanisms for managing fluctuations in dietary intake. 11. Balance and variety characterize a healthy diet.

FOOD, ENERGY AND ENERGY BALANCE: the calorie: a unit for measuring food energy, digestion and absorption of energy nutrients, food and energy formation and physical performance, energy balance.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 72 CCSCARE.CO Business – Healthcare – Technology Courses

FOOD INTAKE, BODY WEIGHT, AND HEALTH: normal eating signals, body weight, obesity: a leading form of malnutrition in the united states, the sensible approach to weight control, underweight and eating disorders.

THE NUTRIENTS: carbohydrates, how the body uses carbohydrates, the simple sugars, artificial sweeteners, alcohol sugars and alcohol, the complex carbohydrates, how the body digests and absorbs carbohydrates, recommended intake of carbohydrates, food sources of carbohydrates, proteins, how the body uses protein, protein quality, vegetarianism, digestion and absorption of proteins, food sources of protein, recommended intake of protein, fats, how the body uses fat, structure of fat, saturated and unsaturated fatty acids, fatlike substances, digestion and absorption of fats and recommended intake of fat.

VITAMINS AND MINERALS: introduction to vitamins and minerals, vitamin and mineral basics, enrichment and fortification of food, pills as a source of vitamins and minerals, water- soluble vitamins, characteristics of vitamins, thiamin (vitamin b), riboflavin (vitamin b2), niacin (vitamin b3), pyridoxine (vitamin b6), folacin (folic acid), cyanocobalamin (vitamin b12), biotin, pantothenic acid (pantothenate), ascorbic acid (vitamin c), fat soluble vitamins, vitamin a (retinol), and beta-carotene, vitamin d (cholecalciferol), vitamin e (tocopherol) vitamin k (phylloquinone, enaquinone) Minerals i, characteristics of minerals, calcium (ca), phosphorus (p), magnesium (mg), iron (fe), zinc (zn), iodine (i), minerals ii, copper (cu), manganese (mn), flouride (f), chromium (cr), selenium (se), molybdenum (mo), sodium (na), potassium (k), chloride, water, functions of water in the body, sources of the body’s water, the body’s requirement for water.

NUTRITION AND REPRODUCTION: nutrition and fertility, nutrition and pregnancy, other considerations regarding nutrition during pregnancy, breastfeeding, nutrition for breastfeeding women.

NUTRITION FOR GROWTH AND DEVELOPMENT: nutrition and growth, food preferences, health implications of food intake patterns during the growing years, dietary requirements of infants-children- adolescents, dietary recommendations for infants-children– adolescents.

NUTRITION FOR ADULTHOOD: The “graying” of america, nutrition and adult health, nutrient requirements during adulthood; food safety.

DIETARY GUIDELINES FOR AMERICANS: eat a variety of foods, maintain desirable weight, avoid too much fat/saturated fat and cholesterol, eat foods with adequate starch and fibre, avoid too much sugar, avoid too much sodium, if you drink alcoholic beverages do so in moderation. 17 lessons and 17 assignments. Course #9045bc

CAREER OPPORTUNITIES IN FASHION DESIGN AND FASHION MERCHANDISING

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 73 CCSCARE.CO Business – Healthcare – Technology Courses GENERAL FASHION DESIGN

The knowledge of fashion design is for the creative man or women looking for full-time or part- time employment in the fashion business-from boutique owner, dressmaker and buyer, to design and manufacturer. The course starts form basics and includes: fashion drawing and illustration, textiles, and fashion pattern designing procedures. No prerequisite. 43 lessons and 43 assignments. On successful completion of all subjects you will be awarded the CCS certificate “General Fashion Design”. Course #0046A

PATTERN MAKING AND GARMENT MAKING

The knowledge of how to prepare fashion designs, patterns and make garments has for many years been the basic knowledge for the independent fashion garment maker. Your course starts from basics and includes: fashion pattern designing and garment making techniques. No prerequisite. 13 lessons and 13 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Pattern Making and Garment Making”. Course #0046B

FASHION MERCHANDISING

You will learn the fundamentals of fashions, its trends, cycles, predictable features and the optimal manner stocking and disposing of fashion merchandise. Besides this knowledge you will learn the techniques of display and visual presentation of fashion goods to best attract promising clientele. The course includes fashion accessories, fashion design and merchandising, visual merchandising, window and store display. No prerequisite. 30 lessons and 30 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Fashion Merchandising.” Course #0046C

FASHION MERCHANDISING AND DESIGN

This course prepares you for careers in the fashion business either as a fashion designer or a fashion merchandiser. This complete training will provide you with a solid foundation to build your future in the glamorous world of fashion. Your course includes fashion drawing and illustration, textiles, fashion pattern designing procedures, garment making techniques, fashion accessories, fashion design and merchandising, visual merchandising, window and store display. No prerequisite. 80 lessons and 80 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Fashion Merchandising and Design Honours”. Course #0046D

COURSE OUTLINES

FASHION DRAWING AND ILLUSTRATION: introduction to fashion, fashion design competition, design briefs, fashion sketching, fashion figure proportions, developing designs using the figure guide, drawing arms, drawing hands, drawing legs and feet, drawing shoes,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 74 CCSCARE.CO Business – Healthcare – Technology Courses drawing faces and hair styles, drawing heads and hats, design sketching women’s wear, development of a design within the fashion industry, design sketching men’s wear, design sketching children’s wear, basic drawing of fashion detail, collars, sleeves, skirts, pleats and folds, techniques in creating textures and patterns, techniques of layout and presentation, fashion illustration for advertising. No prerequisite. 16 lessons and 6 assignments Course #9046ac

TEXTILES FOR FASHION DESIGN: Introduction to textile, textiles fibre and their properties, the chemistry of textiles, natural cellulose fibres, manmade cellulosic fibres, protein fibres, mineral and carbon fibres, introduction to synthetic fibres, nylon and aramid fibres, polyester fibres, acrylic and modacrylic fibres, olefin fibres, elastomeric fibres, other manmade, bicomponent and biconstituent fibres, making fibres into yarns, woven fabrics, knitted fabrics, other methods of fabric construction, adding colour to textiles, textile printing and design, basic and surface finishes, functional finishes, the care of textile products, textiles and the environment, textile testing and standards, fabric structure: the sum of its parts. No prerequisite. 24 lessons and 8 assignments. Course #9046bc

FASHION PATTERN DESIGNING PROCEDURES: introduction to fashion design procedures, measurement and block patterns, the bodice block (bodice analysis), using the bodice block (introduction to pattern designing), simple pattern designing, yoke styles, dart manipulation, sleeves, designing sleeve patterns, collars, neck lines, revers, rever-collars, capes, skirts, one piece dress foundation, designing skirt patterns (gores), fullness in skirts, pleats, folds, gathers, flares, and circular patterns. No prerequisite. 16 lessons and 6 assignments. Course #9046cc

FASHION ACCESSORIES: Introduction to fashion accessories, shoes, hand bags, gloves, leather, belts, and umbrellas, hosiery, scarves shawls and handkerchiefs, millinery, wig, furs, jewellery, cosmetics, marketing fashion accessories. No prerequisite. 13 lessons and 7 assignments Course #9046ec

FASHION MERCHANDISING: Introduction to the dynamics of fashion, the nature of fashion, the environment of fashion, the movement of fashion, the leaders of fashion, the business of fashion, the producers and marketers of fashion, textiles/fibres and fabrics, leather and fur, women’s apparel, children’s apparel, men’s apparel, accessories, intimate apparel and cosmetics, domestic fashion markets, foreign markets, the merchandising of fashion, fashion retailing, trends of fashion retailing, resident buying offices and auxiliary services, other fashion auxiliary services. No prerequisite. 20 lesson and 7 assignments. Course #9046fc

GARMENT MAKING TECHNIQUES: Introduction to garment making, the sewing machine, hand sewing equipment, marking tools, measuring tools, cutting tools, pressing tools, sewing techniques, hand stitching, machine stitching, seam finishes, bound seam finishes, encased seams, top stitched seams, eased seams, curved seams, stretched seams, the pattern, figure types and sizes, the pattern envelope, inside the pattern, pattern pieces, adjusting the length, handling

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 75 CCSCARE.CO Business – Healthcare – Technology Courses special fabrics, interfacing, notions, layout/cutting and making, preparing the fabric, laying out the pattern, laying out plaids and stripes, laying out directional fabrics, cutting tips, marking tips, building in shape, darts, gathers, gathering with elastic, pleats and tucks, outer edges, faced neck lines and collars, waist bands, hems, closures, hooks and eyes, button holes, buttons, snaps and zippers. No prerequisite. 10 lessons and 3 assignments Course #9047bc

VISUAL MERCHANDISING AND WINDOW DISPLAY

Window designers and visual merchandisers work for large and small stores displaying the merchandise in windows and at point of sale locations. Your course starts from basics and includes: store and window display and visual merchandising. No prerequisite. 16 lessons and 16 assignment. On successful completion of all subjects you will be awarded the CCS certificate “Visual Merchandising and Window Display.” Course #7047A

STORE AND WINDOW DISPLAY: Introduction to the world of display, what is display? What do displays accomplish? The scope of display, the purpose of display, location of display, other uses of display, the elements of design: line/direction/shape/size and space/weight/texture/colour. The principle of design: united/harmony/dominance/scale and proportion/ balance/patterns of arrangement. Planning displays, developing ideas, sources of ideas, time sequence for displays, developing a rough sketch, display materials, general materials, props, mannequins and materials, signs, lights, sources of materials, working in the shop, tools in the shop, skills in the shop, preparation of merchandise, preparation of a sample display, installing the display, installation of window displays, installation of interior displays, and display trends. No prerequisites. 8 lessons and 8 assignments. Course #9047cc

VISUAL MERCHANDISING: Introduction to visual merchandising, exterior display: the function of windows/classification of store front styles/classification of window styles, the window change schedule, installing a window classification of window display, window classification system, questions for review and discussion, interior display store layout, display areas; interior shadow boxes; ledges, island areas, environmental settings, coordination of displays and scenes, questions for review and discussion. The materials for visual merchandising, the components of visual merchandising, display formats, the step format: the pyramid format, the zigzag format. Elements of visual effect: line/colour for impact/colour for mood/type styles and qualities of a good sign: copying, printing and letter layout, signs/ labels and tags, equipment, machines and materials for the sign shop, the use of clip art in sign making, the structure of a visual merchandising department, coordination: tools of the visual merchandiser. No prerequisite. 8 lessons and 8 assignments. Course #9047dc

CAREER OPPORTUNITIES IN PHOTOGRAPHY

Your training will expose you to opportunities and as a professional commercial photographer; you will be prepared to consider the following commercial possibilities: Fashion photography,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 76 CCSCARE.CO Business – Healthcare – Technology Courses Glamour photography, Portrait photography, Wedding photography, Aerial photography, Law enforcement photography, Advertising photography, Group photography, Travel photography, Architectural photography, Interior photography, News photography, Product photography, Photo journalism, and photo illustration.

PHOTOGRAPHY COURSE

On successful completion you will be able to select and operate the controls of a variety of cameras. You will have the knowledge to choose the appropriate film, filter and lightening required to produce professional quality photographs. The course starts from basics and covers CCS’s fundamentals of photography syllabus. No prerequisite. 15 lessons and 6 assignments. On successful completion of all subjects you will be awarded the CCS certificate certificate “Photography”. Course #9047B

COMMERCIAL AND PROFESSIONAL PHOTOGRAPHY

CCS’s commercial and colour photography course will develop your expertise and get you started in a fascinating career. On successful completion you will be able to take professional quality commercial photographs of products, people and places in both colour and black and white. You will be able to select your clients and market your photographs to potential buyers. Your course starts from basics and includes: fundamentals of photography, advanced black and white and colour photography, photo illustration and marketing. No prerequisite. 41 lessons and 41 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Commercial and Professional Photography”. Course #7047C

CAREER OPPORTUNITIES IN COMMERCIAL AND GRAPHIC ARTS

Skilled artists not only enjoy their work, they can earn very substantial incomes. This is not in the least surprising if you reflect for a moment on the vast amount of art work used every day of the year by almost every kind of business. Who does all this work? Not, we assure you, a very small and exclusive group of recognized “talent”-they couldn’t tackle a fraction of it –but trained men and women working as staff or freelance artists for an army of clients. With a certificate in commercial art you may apply for many jobs including work for the following: Advertising agencies, Annual reports and catalogues, Art services or studios, Book publishers, Calendars, Children’s books, Comic books, Department and retail stores, Direct mail, Displays, Fashion art, Greeting cards, House organization editors, Magazines, Motion pictures, Newspapers and syndicates, Printers, Sales promotion, Signs, and Television.

COMMERCIAL AND FINE ART

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 77 CCSCARE.CO Business – Healthcare – Technology Courses On successful completion of this program you will have completed assignments demonstrating your newly learned knowledge and skills of drawing and art techniques in pencil, pen and ink, pastels, water colours, oils and acrylics. You are taken step-by-step through the techniques for producing realistic drawings. This is furthered by step-by-step training of the use of various materials to produce commercial artwork. Your course starts from basics and covers the complete division 1 of CCS’s professional commercial art program. Your course includes: colour theory, realistic drawing, art techniques 1 (pen and ink, pencil and pastels), art techniques 2 (water colours, oils and acrylics), practical cartooning and comic strip drawing. No prerequisite. 52 lessons and 21 assignments. On successful completion of all subjects you will be awarded CCS’s certificate “Commercial and Fine Art”. Course #7048A

GRAPHIC ARTS AND STUDIO PROCEDURES

Your course covers division 2 of CCS’s professional commercial art course. Here you learn the studio techniques and skills of a graphic artist. Division 2 may be taken independently of division 1. On successful completion of the course, you will be able to and have demonstrated your ability to make advertisements and other commercial layouts, follow graphic arts procedures, provide letter designs and complete studio procedures associated with graphic arts. You are taken step-by-step through the essential procedures and techniques required of the graphic artist. Your course starts with basics and includes: graphic arts, digital typography, designing for studio production and desk top publishing. No additional prerequisite. Approx. 33 lessons and 33 assignments. On successful completion of all subjects you will be awarded the CCS certificate certificate “Graphic Arts and Studio Procedures”. Course #8048B

COMMERCIAL, FINE AND GRAPHIC ARTS

This is CCS’s complete professional commercial art career program covering division 1 and division 2. Division 1 covers the essential fundamentals of commercial art. In division 2 you upgrade your knowledge and skill by practicing the professional techniques of popular commercial specifications. Your course starts from basics and covers the complete requirements for division 1 and 2. On successful completion of this course you will be able to use and demonstrate your ability to utilize a variety of art materials and studio techniques. You are taken step-by-step through the procedure and techniques required for a career in commercial art. Your course starts from basics and includes: colour theory, realistic drawing, art techniques 1 (pen and ink, pencils and pastels), art techniques 2 (water colours, oils and acrylics), comic strip and cartoon drawing, graphic arts, digital typography, designing for studio production and desktop publishing. No additional prerequisites. 66 lessons and 66 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Commercial, Fine and Graphic Arts”. Course # 8048c

COMIC STRIP AND CARTOON DRAWING

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 78 CCSCARE.CO Business – Healthcare – Technology Courses On successful completion of this course you will be able to draw cartoons and comic strips. The course takes you step-by-step through the techniques of pencil drawing, using pen and ink and cartoon drawing. Your course starts from basics and includes: realistic drawing, art techniques (pencil, pen and ink, pastels) and practical cartooning and comic strip drawing. No additional prerequisite. 24 lessons and 24 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Comic Strip and Cartoon Drawing”. Course #7048D

CAREER OPPORTUNITIES AS A WRITER

An enormous, lucrative market for saleable writing exists in Canada and the USA. The phenomenal growth of mass media (magazines, newspapers, motion pictures and television), plus the resurgence of live theatre, guarantees the competent writer fertile, stimulating fields in which to work. Many individuals know how to write, but this ability is not enough in itself to allow them to produce saleable manuscripts. Skill and writing publishable manuscripts can be learned. There are structures for the various kinds of writing, journalism, short stories, articles, etc. Which can be successfully mastered even by a student with no previous writing experience. The combination of the demand for writers and CCS ’s help in training you how to write saleable material, prepares you to work as a staff writer for newspapers and organizations that employ writers, or to earn more as a freelance writer producing marketable manuscripts.

JOURNALISM

CCS’s journalism course is your complete creative writing training program. You are not only prepared for a career as a staff writer for newspapers and publishing companies, but also trained in the freelance skills of writing articles, writing fiction, and writing radio and tv scripts. Journalism is a comprehensive program starting from the basics of creative writing, taking you step-by-step through divisions 1 & 2 of CCS ’s professional writing and journalism program. Your course starts from the basics and includes: creative writing, journalism: newspaper writing and reporting, article writing, fiction and short story writing, marketing manuscripts (based on the writer’s market), script writing for television and film; plus one specialist option selected from: broadcast journalism, television and radio announcing, writing for children and adolescents. Approximately 66 lessons and 66 assignments. No prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “Journalism”. Course #8050B

NEWSPAPER WRITING AND REPORTING

Newspaper journalism is the hard core of saleable writing and is by far the most common source of income for the majority of professional staff and freelance writers. On completion of this course you will have completed a series of assignments training you to write creatively, and you will have produced news reports in newspaper format. Your course starts from the basics and includes: creative writing and journalism: news writing and reporting, consisting of approximately 23 lessons and 23 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Newspaper Writing and Reporting”. Course #7050B

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JOURNALISM: NEWSPAPER WRITING AND REPORTING COURSE OUTLINE

On completion of this course you will be able to perform the tasks normally assigned to a reporter/journalist working for a newspaper or in television or radio broadcasting, you will be able to write clear and concise leads for any type of news story for either print or broadcast, research and write feature and in-depth stories, cover press conferences, speeches and natural disasters, plan, conduct, and write up interviews and surveys, evaluate press releases and write copy for newsworthiness, transform press releases and wire copy into stories for print or broadcast, search out stories information using print sources, databases, and public spokespeople, cover a beat, such as culture, city affairs, police and fire, the courts or sports, acquire the information you need, either from standard or government print materials or from human sources associated from your particular beat, your training will have prepared you to write for a variety of publications and newspapers. Your course includes:

INTRODUCTION TO TODAY’S MEDIA: newspapers, wire services, television, radio, magazines, public relations, advertising, photojournalism, specialty reporting.

WHAT IS NEWS TREATMENT: hard news/soft news, the gatekeeping process, what makes news?, criteria for news worthiness.

THE SUMMARY LEADS: writing the inverted pyramid, the 5 w’s and h, the thought process behind the lead, multiple-element leads, summary leads on features.

WRITING A SPECIAL LEAD: narrative leads, contrast leads, staccato leads, direct-address leads, question leads, quote leads.

ORGANIZING A NEWS STORY: writing the inverted pyramid style, writing the hour glass style, organizing a broadcast news story.

DEVELOPING A NEWS STORY: deciding which stories to develop, a story’s impact, other factors influencing coverage.

QUOTATIONS: using quotations, types of quotations, when and how to quote, attributing quotations, anonymous sources, rules for punctuating quotation and attributions in print, rules for quotations and attributions in broadcasts.

USING WRITTEN SOURCES: standard information sources, sources in the newsroom, sources in libraries, government as an information source, the freedom of information act, access to state and local meetings.

ELECTRONIC SOURCES: using data bases as a tool for reporters.

INTERVIEWS: doing the research, setting up the interview, guidelines to follow, conducting an interview, the question and answers, structuring an interview, after the interview.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 80 CCSCARE.CO Business – Healthcare – Technology Courses HUMAN SOURCES, SURVEYS: conducting a survey, formulating the questions, testing the questions.

WRITING OBITUARIES: selecting obituaries to publish, content of obituaries, basic information in obituaries.

USING PRESS RELEASES: alerts, advisories and releases, evaluating press releases, using press releases, writing a press release.

PRESS CONFERENCES AND SPEECHES: the press conference as a medium, covering a press conference.

WEATHER AND DISASTERS: covering and forecasting weather, covering disasters.

MULTICULTURAL REPORTING: factors in covering our changing population.

CITY GOVERNMENT: understanding municipal government systems, the people in power.

POLICE AND FIRE: covering police and fire departments.

COURTS: the judicial system, reporting criminal cases, reporting civil cases, covering the courts.

SPORTS: trends in sport coverage, sports writing styles, contemporary sports pages, high school sports coverage, college sports coverage, working with statistics, writing a sports story, beyond the game: contracts, courtrooms and boardrooms.

FEATURES: features in print and broadcasts, hard news and soft news, writing and organizing feature stories, finding the theme and developing the story, writing the lead, writing the body, writing the conclusion, from start to finish.

IN-DEPTH AND INVESTIGATING REPORTING: what is an in-depth?, gathering information for an in-depth story, smelling a story, conducting research, going undercover, writing an in-depth story, finding the right lead, using bulleted paragraphs to summarize findings, using anecdotes and observations, writing a first person article.

BUSINESS AND CONSUMER NEWS: reporters as specialists, writing the business story, following trends in consumer journalism, sources for consumer news.

WRITING FOR RADIO, TELEVISION: broadcast writing, preparing copy, rules of style, writing for radio, creating pictures with words, pulling listeners into a story, writing for television, getting video and conducting interviews, harmonizing words and pictures.

WRITING FOR WIRE SERVICES: the major wire services, supplemental news services, how wire services operate, rewriting or localizing wire stories for a newspaper or radio.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 81 CCSCARE.CO Business – Healthcare – Technology Courses BEYOND WRITING: libel law and libel suits, what leads to libel?, defences against libel, newsroom searches, reporters and their sources.

ETHICS: responsibility to the community. 15 lessons and 15 assignments Course #9051a

SHORT STORY AND FICTION WRITING

Short story publishing is a “boom” industry which has all the characteristics of an expanding market. Most untrained people who try short story writing fail dismally because they do not know that they are attempting a craft that must be learned. We will show you the techniques of the craft and then critically and constructively direct your efforts towards proficiency in the art of writing marketable stories. It has been proven beyond all reasonable doubt that anyone who is a good judge of character and has a lively dramatic sense can, with the proper training, write stories that editors will buy. On completion of this course you will have completed assignments in creative writing and will have written short stories. You are taken step- by- step through the techniques for producing marketable manuscripts. Your course starts from basics and includes: creative writing, fiction and short story writing, consisting of approximately 18 lessons and 18 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Short Story and Fiction Writing” Course #7051A

FICTION AND SHORT STORY WRITING COURSE OUTLINE

LESSON 1: you learn to create a good core by attributing a single, intense emotion to a fictional character, you will also learn to construct character, conflict and setting, all around a single, intense desire.

LESSON 2: by writing about places you recall clearly from your past, you create a strong sense of place in which to embed your other story elements, you learn to describe a workplace, focusing on unusual details and the human element, so that you engage the reader’s senses.

LESSON 3: you learn to say a lot about your characters without actually saying it, that is you learn to reveal your character’s personality by describing her face, body, gait, and mannerisms, also in this lesson, you learn to create character’s who are like you, but different, using the “fission method”.

LESSON 4: you learn to use your readers natural curiosity to construct a story around a puzzling, unexplained incident or situation, another alternative for story construction that you learn here is how to use different permutations of the same elements (conflict, time, place, etc.) To create entirely different story ideas.

LESSON 5: point of view (pov) is one of the most powerful story elements and one of the most difficult to master, in this lesson, you gain experience in writing about the same incident from several different points of view.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 82 CCSCARE.CO Business – Healthcare – Technology Courses LESSON 6: you learn to use foreshadowing and suspense to excite the readers curiosity and to prepare for the climax scene, body language is a twin element to dialogue; in this element you learn to create each element separately and then put them together in a single scene.

LESSON 7: by writing an opening paragraph in the “western” genre you learn how to lead into a setting in an active way, a formulaic opening paragraph for romance provides you with writing practice in another popular genre, you learn how to manipulate. The chronology of a story by, for example, narrating the last event first and then going on to describe the preceding events.

LESSON 8: in this chapter you learn how to use concrete details to make your story “real” for your readers, the secret to effective description is to engage all your reader’s senses, you practice this by writing a scene that illustrates the meaning of an abstract word, without ever using the word, you will also practice creating and juggling metaphors to increase your descriptive flexibility.

LESSON 9: you imitate the styles and voices of well known authors, this practice builds your stylistic repertoire as well as introducing you to new creative techniques you may want to adapt to your own style.

LESSON 10: finally you learn to integrate all of the story elements covered in the chapters, you will write a complete short story, incorporating the skills you have learned, and using the chapters as a checklist for rewriting and editing your drafts. 10 lessons and 10 assignment Courses #9051bc

ARTICLE WRITING

The enterprising freelance writer who is prepared to study the craft has unlimited opportunities for a successful career. This is especially true of article writers, who certainly do not require any marked literary talent to succeed. Editors are always on the lookout for original or arresting material, and its highly improbable that the supply will ever equal the demand. With the knowledge of how to write, what to write, and where to sell it, a writer will find the process of getting into print a relatively simple matter. A good writer is sought after by editors; it is not a case of the writer seeking outlets. On completion of this course you will have written a number of articles and completed a series of assignments in article writing. You are taken step-by-step through the techniques required to produce marketable manuscripts. Your course starts from basics and includes: creative writing and article writing; consisting of approximately 23 lessons and 23 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Article Writing” Course # 7051B

INTRODUCTION TO ARTICLE WRITING: the course trains you in the effective techniques required to produce sellable articles.

EVALUATE A MARKET AND WRITE AN ARTICLE: you will have learned how to evaluate an article from a publication to which you would like to contribute, you will learn to

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 83 CCSCARE.CO Business – Healthcare – Technology Courses determine its editorial requirements, you learn to meet those requirements, you learn to write an article of your own on a different topic meeting those requirements.

WRITE CONTROVERSIAL AND PERSONAL ARTICLES: you will learn to write articles that present your personal views on a given topic, you will learn to back up articles with research, you will write articles on controversial issues such as abortion, pornography, censorship, capital punishment and the seal hunt.

WRITE SPECIALTY TOPICS: you will learn to write a travel, scientific or technical article using your own writing style, rather then the clichéd or formal styles typical of these types of writing.

WRITE FOR SPECIALTY PUBLICATIONS: you will learn to analyze a sports article, or a paper published in a specialty, professional or literary journal, you will write an article of your own that also meets the editorial requirements of that publication. Your training provides you with the knowledge to write sellable articles for the publications of your choice. 6 lessons and 6 assignments. Course #9052ac

NEWSPAPER, ARTICLE, FICTION AND SHORT STORY WRITING

On completion of this program you will have the demonstrated the skills required of a staff and freelance writer. You will have written items suitable for newspapers, articles and short stories. You are taken step by step through the creative writing techniques required to produce marketable manuscripts. Your course includes: creative writing, journalism, news writing and reporting, article writing, and fiction and short story writing, consisting of approximately 48 lessons and 48 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Newspaper, Article, Fiction and Short Story Writing” Course #7052A

CREATIVE WRITING

Whether your goal is to write short stories, movies, non-fiction articles, television scripts or simply an intimate daily journal to record your experiences, you must first learn to by-pass the “inner critic” that prevents your creative energy from flowing freely. By first allowing your thoughts to flow uncensored onto the page you can overcome the most common writer’s complaint: writer’s block. This creative writing course will help you to access the creative resources within you, and use them to write in your own authentic “voice”. On completion of this course you will be able to cluster your ideas, to release the creative side of your mind by digging for memories, sensory impressions and triggers, you will be able to recognize the point where your clustering makes the transition from randomness to creative focus, you will be able to use language rhythms, images, metaphors and creative tension to communicate your ideas with precision and intense originality. This course is essential training for men and women who wish to work for newspapers and organizations as writers or who wish to sell manuscripts to publishers. 8 lessons and 8 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Creative Writing”.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 84 CCSCARE.CO Business – Healthcare – Technology Courses Course #7052B

WRITING FOR CHILDREN AND ADOLESCENTS

Do you see yourself as a published author? Your first step in becoming a successful author is to become a successful writer. If you have the ideas and the knowledge of english we will train you in the techniques required to be published. On completion of this course you will have acquired the essential knowledge acquired by professional writers in the day-to-day production of publishable materials. Your course starts from basics and includes: creative writing, and writing for children and adolescents. Approximately 12 lessons and 12 assignments. On successful completion of all subjects you will be awarded CCS certificate “Writing for Children and Adolescents”. Course #1052C

CAREER OPPORTUNITIES IN SMALL BUSINESS MANAGEMENT

SMALL BUSINESS MANAGEMENT

On completion of the course you will have the knowledge to start-up, run, and administer your own small business. Your course starts from basics and includes: human relations, business start- up operations and procedures, and the specialist subject small business management and administration. No prerequisite. Approximately 36 lessons and 36 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Small Business Management”. Course #7053A

SMALL BUSINESS START-UP

There are two stages in running a successful small business. Firstly you start-up. Secondly you run and administer the enterprise. On completion of this course you will be able to start-up your own company using success proven small business procedures. Your course starts from basics and includes business calculations (a brief review to familiarize you with banking and trade discounts, etc) and business start-up operations and procedures. No prerequisite. Approximately 14 lessons and 14 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Small Business Start-Up”. Course #7053B

SMALL BUSINESS MANAGEMENT AND ADMINISTRATION COURSE OUTLINE

THE ROLE OF SMALL BUSINESS IN CANADA: the entrepreneurial revolution, increase in the number of: business establishments, employee’s of small businesses, government interest and programs, small business courses at colleges and universities, entrepreneurial activities in large businesses, political power of small businesses, improvement in the image of small businesses, what is small business?, comparison and evaluation, government programs, lending programs,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 85 CCSCARE.CO Business – Healthcare – Technology Courses current state of small business in Canada, young entrepreneurs, female entrepreneurs, immigrant entrepreneurs, entrepreneurial activity by industry, entrepreneurial activity by region, contributions of small business, labour intensity, innovations and inventions, productivity and profitability, flexibility, Canadian ownership, small business health as a link to economic growth, social contributions, small business and the future, change, technology, consumer demographics and buying patterns, competitive aspects of markets, the economy, the political climate, the social climate.

THE SMALL BUSINESS DECISION: the small business decision: personal evaluation, advantages of business ownership, disadvantages of small business ownership, demographic characteristics of entrepreneurs, personality characteristics required by successful entrepreneurs, the small business decision: organizational evaluation, small business successes, environmental conducive to small business success, small business failures, entrepreneurship and small business management, entrepreneurial skills, managerial skills.

EVALUATING A BUSINESS OPPORTUNITY: non quantitative assessment of business opportunities, breaking into the market, collection of information, secondary data, primary data, sources of information, quantitative assessment of business opportunities, preparing the feasibility analysis, step 1: calculate market potential, step 2: calculate market share, step 3: calculate net income and cash flow.

PREPARING FOR SMALL BUSINESS OWNERSHIP, ORGANIZING A BUSINESS - THE BUSINESS PLAN: getting started: establishing the business, advantages of organizing a small business from scratch, the small business plan, components of the plan, prepare a table of contents, prepare a synopsis of the plan in an executive summary and background statement, describe the management team, establish business objectives, plan the marketing approach, describe the selection of the location, determine the physical facilities, plan the financing, plan the personnel, investigate the legal requirements.

BUYING A BUSINESS: purchasing an existing business, advantages and disadvantages, sources of businesses for sale, evaluating a business for sale, industry analysis, the previous owner, financial condition of the business, condition of the assets, quality of personnel, external relationships of the business, condition of the records, determining the price or value of a business, market value, asset value, earning value, combination methods, the purchase transaction, negotiating the deal.

FRANCHISING : history and background of franchising, what is franchising?, advantages of franchising, potential disadvantages of franchising, evaluation of a franchise opportunity, franchisor, industry associations, professionals, other franchisees, government agencies, additional areas to investigate, the entrepreneur as franchisor, what business can be franchised?, how does one become a franchisor?.

FINANCING THE SMALL BUSINESS: small business financing, determining the amount of funds needed, start-up costs, on-going operating costs, the owner’s net worth, determining types of financing, equity financing, debt financing, determining the terms of financing, preparing a proposal to obtain financing, criteria used in the loan decision, lender relations.

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MANAGING THE SMALL BUSINESS, MARKETING MANAGEMENT: the role of marketing management in the small business, the target customer, the consumer market, the industrial market, the export market, influences external to the market, developing the service or product, developing the distribution system, channel options, channel length, channel intensity, setting the price for the goods or service, cost-based pricing, demand-based pricing, competition- based pricing, promotion, types of promotion, small business and the internet, the three common website modes, building a website, website costs, steps in a promotional campaign.

FINANCIAL MANAGEMENT: the need for financial records, the accounting cycle, recording transactions, classifying transaction totals, summarizing data, accounting system for the small business, one-book system, one-write system, multi-journal system, outsourcing financial activities, small business computer systems, management of financial information for planning, short- term financial planning, long-term financial planning, evaluation of financial performance, management of current financial position, evaluation of financial statements, credit and small business, advantages of credit use, disadvantages of credit use, management of a credit program, use of bank credit cards.

OPERATIONS MANAGEMENT: management of internal operations, the production process, physical facilities, layouts, layouts for manufacturing firms, layouts for retail firms, layouts for service firms, purchasing and controlling inventories, sources of supply, evaluating suppliers, determining order quantities, inventory control.

HUMAN RESOURCES MANAGEMENT: human resources management and the small business, planning for human resources, the hiring process, sources for the employees, the screening process, notification of the hiring decision, personnel management, the introduction period, the probationary period, training, the owner/manager as personnel manager, motivation and loyalty, paying employees, fringe benefits, controlling and evaluating employee performance, handling grievances, unionization and the small business, government requirements and assistance, federal government, provincial governments, municipal governments, record keeping for employees.

TAX MANAGEMENT: taxation and the small business, general tax management principals, continual tax planning, tax defferal, income splitting, marginal tax rates, deductibles, government tax-related programs, the incorporation question, the remuneration question, transferring the business: capital gains, goods and service tax (gst) and provincial sales tax (pst).

LOOKING TO THE FUTURE, MANAGING GROWTH: small business and growth, the business cycle, problems created by growth, evaluating the growth question, planning for growth, the expansion plan, understanding the requirements of growth.

MANAGING THE TRANSFER OF BUSINESS: long range planning, alternative outcomes for the business, transferring ownership to heirs, planning for succession, selling the business to outsiders, closing down or going bankrupt. 14 lessons and 14 assignments. Course # 0053ac

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 87 CCSCARE.CO Business – Healthcare – Technology Courses CAREER OPPORTUNITIES IN INTERIOR DECORATING AND DESIGN

Many people have a natural flair for decorating. It’s like having an ear for music. The person with the ear can hear a tune without seeing the score. The individual with a flair for decorating can instinctively create a good room without knowing very much about form, line or colour. If you happen to be one of those people with flair, be glad of it. If not, don’t be discouraged. This course will train you the procedures and principals. You will, with confidence, be able to undertake decorating and design assignments on completion of the programs. Your goal is to become an independent interior decorating and design consultant- with the “big bucks” that go with this prestigious professional position. The knowledge from your CCS course plus full or part-time retail consultation and sales experience in furniture and furnishings are your stepping stones to a well- paid and glamorous career.

HOME DECORATING AND FURNISHING

CCS ’s home decorating and furnishing course will prepare you for a career in interior decoration. You learn how to apply the principals of interior design, how to plan floor layouts, how to identify and select furnishings and fabrics. Your course starts from basics and includes general interior decorating and interior design. No prerequisite. 30 lessons and 16 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Home Decorating and Furnishing”. Course #7054A

GENERAL INTERIOR DECORATING

This career course covers division 1 of CCS ’s full professional interior decorating and design program. You are taken step-by-step through the basics of home decorating and then you go on to the detailed knowledge of furniture, accessories, and colour, required by professionals in the business. Your course starts from basics and includes general interior decorating, interior design, window and window coverings. No prerequisite. 35 lessons and 35 assignments. On successful completion of all subjects you will be awarded the CCS certificate “General Interior Decorating”. Course #7054B

INTERIOR DECORATING AND INTERIOR DESIGN

This CCS ’s full professional level course covers division 1 and division 2. This course is for men or women willing to pursue a career working in interior decorating or who are starting their own interior decorating and design services. Your course starts from basics and includes division 1 and division 2 complete. Division 1: general interior decorating, interior design, window and window coverings. Division 2: interior design business principals and practice, architectural drafting and design. On successful completion of all subjects you will receive CCS certificate “Interior Decorating and Interior Design” Course# 7054C

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 88 CCSCARE.CO Business – Healthcare – Technology Courses TEXTILES, FIBER, YARN AND FABRIC TECHNOLOGY

The purpose of this course is to prepare you for a career with companies specializing in textile design, manufacturing or selling and marketing textiles. Your course starts from basics and includes CCS ’s full textile syllabus. No prerequisite. 10 lesson and 10 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Textiles, Fibre, Yarn and Fabric Technology”. Course #7054D

GENERAL INTERIOR DECORATING COURSE OUTLINE

HOMES AND PEOPLE: human needs and housing, the need for housing, housing to fulfill human needs, life cycles and housing needs, housing and society, cultural influences in housing, technology and housing, social trends that affect housing today, the government’s role, choosing a career, choosing a career in housing, construction and home design careers, home furnishings and interior design careers, home care and maintenance careers, real estate careers.

HOUSING STYLES: early homes, the growth of traditional styles, the early american period, 1640-1720, styles are adapted, homes in the eighteenth to the twentieth centuries, the eighteenth century, the nineteenth century, the twentieth century, the development of home design, housing trends today and tomorrow, the designs of today’s homes, developments in housing design, challenges for tomorrow.

CLIENT CONCERNS: choosing a place to live, choosing a location, assessing community services, determining personal resources, types of housing available, a major decision, renting a home, reasons for renting, affordable options, selecting rental housing, feeling at home, buying a home, who can afford to buy?, advantages of home ownership, new house or old, conditions that affect prices, buying a home, becoming a homeowner.

UNDERSTANDING CONSTRUCTION: construction basics, learning about blueprints, the basic structure, finishing the exterior, building confidence, understanding interior construction, heating the home, cooling and ventilation, electric wiring, plumbing, stairways, walls and ceilings, floors, your home’s systems, housing and the environment, the housing site, conserving energy, water and housing, building materials, you and the environment.

MASTERING DESIGN: the elements of design, space, line, form, texture, colour, using design elements, the role of colour, the magic of colour, what is colour?, the colour wheel, the language of colour, colour schemes, planning a colour scheme, a livable colour scheme, learn to use colour, principals of design, proportion, scale, balance, rhythm, emphasis, unity and variety, selecting a good design.

PLANNING INTERIORS: choosing backgrounds, how backgrounds help, choosing backgrounds, floor coverings, wall coverings, ceilings, window coverings, a new look, furniture design, why designs change, understanding furniture styles, designs that last, colonial period, 1600-1780, postcolonial period, 1780-1840, victorian period, modern period, 1901-present, furniture: past, present, and future, selecting furniture, furniture materials, basic furniture

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 89 CCSCARE.CO Business – Healthcare – Technology Courses construction, beds, shopping for furniture, caring for furniture, an investment, developing a design plan, identifying wants and needs, managing space, the design process, completing the design plan, lighting options, wall decorations, additional accessories, presenting the plan, implementing the plan.

APPLYING DESIGN AND CONSTRUCTION PRINCIPALS: kitchens, basic kitchen designs, cabinets, countertops, sinks, appliances, building or remodeling, a remodeling project, baths and laundry areas, bathrooms, bathroom construction and remodeling, changing a bathroom, laundry areas, arranging a space for storage, well organized storage, ways to store items, storage systems, system styles, additional space, planning storage, organizing your closet, storage for living, safety, security, and maintenance, preventing accidents, preventing fires, promoting security, maintaining a safe home, people with special needs, home safe home, remodeling and renovating, reasons for remodeling, remodeling projects, planning a project, hiring professionals, doing it yourself, a remodeling case study, satisfaction guaranteed, personal touches, tools to help you visualize design. 10 lessons and 10 assignments Course# 9055ac

WINDOWS AND WINDOW COVERINGS COURSE OUTLINE

WINDOW AND WINDOW COVERINGS: the common window, repairing the broken window, designing the window, decorating the window, storm windows as part of the decorating scheme, roller shades, giving old shades a new lease on life, laminating roller shades, ring-and cord-pulled blinds, a new challenge for windows: energy, efficiency, woven woods and bamboo blinds, mini, vertical, and venetian blinds, curtains and draperies, tie-back curtains and draperies, curtains, cornices, valences, and lambrequins, budget boosters. Course # 9055bc

INTERIOR DESIGN COURSE OUTLINE

DESIGN THEORY AND APPLICATIONS: elements and principals of design: good taste and style, guidelines for developing style, the human factor, definition of design, goals for design, two basic design directions, structural design, applied ornamentation or decorative design, elements of design, texture, pattern, line, form and shape, space, colour, light, principals of design, proportion, scale, balance, rhythm, emphasis, harmony.

COLOUR: colour in history, the psychology and physiology of colour, colour groups, warm colours, cool colours, neutral and neutralized colours, psychological and physiological effects of individual colours.

LIGHTING: natural lighting, combustion lighting, artificial lighting, the incandescent filament lamp, the tungsten-halogen lamp, florescent lighting, the hid lamp, cold cathode (neon), types of lighting.

SPACE PLANNING: the basic goals of design and space planning, functional needs, physical and psychological comfort, economic considerations, aesthetics, individuality, programming and the design process, residential projects, nonresidential projects, site selection and orientation, the

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 90 CCSCARE.CO Business – Healthcare – Technology Courses floor plan, interior zoning, the closed plan, the open plan, floor plan shapes, rectangle plan, square plan, multi-storied plan, l-shaped plan, t, u, and h plans, atrium plan, circular plan.

INTERIOR MATERIALS AND COMPONENTS: textiles: textiles for interiors, fibres, natural fibres, construction of fabrics, woven textiles, non-woven textiles, man-made fibres.

FLOORS, WALLS, AND CEILINGS: floors and floor coverings, hard flooring, non-resilient flooring-masonry, wood flooring, resilient flooring-vinyl, soft floor coverings, history of rugs and carpets, machine made carpets, handmade carpets, walls and wall treatments, non-resilient (or rigid) wall coverings, plaster, wallboard, wood, masonry, other wall coverings, paints and finishes, types of paint, ceilings, ceiling illusions.

WINDOWS, DOORS, STAIRWAYS, AND FIREPLACES: windows, considerations in the approach to window treatments, types of windows, moveable windows, stationary windows, combination of moveable and stationary windows, other window types, types of window treatments, soft window treatments, window top treatments, window hardware, drapery and curtain headings, hard window treatments, windows and window treatments that conserve energy, energy efficient windows, energy efficient window treatments, doors, types of doors, placement of doors, treatment of doors, stairways, fireplaces, wood burning stoves, fireplace construction.

FURNITURE AND FURNISHINGS: furniture selection: considering the human factor, function, aesthetics, quality, budget, types of furniture, chairs, sofas, tables, beds, storage, built- in, wall and modular units, systems furniture, quality and craftsmanship, wood, metal, synthetic materials, rattan, cane, rush, and wicker, upholstered furniture, parts of upholstered furniture, upholstery fabrics.

FURNITURE STYLES: basic furniture styles, the spanish styles, seventeenth- and eighteenth- century country style (early american furnishings), early and late georgian (circa 1700-1845), the french styles in america (late eighteenth century to present), victorian furniture (circa 1840- 1900), general classification of furniture styles, contemporary and modern furnishings, american oriental style, style selection.

FURNITURE ARRANGEMENT AND WALL COMPOSITION: designing space with furniture, programming furniture needs, function, human comfort, special need users, analyzing and evaluation the space, arranging furniture on a floor plan, computer aided design, guidelines for furniture arrangement.

ACCESSORIES: functional accessories, decorative accessories, art, screens, lamps, books, mirrors, clocks, flowers, foliage, and plants, finishing touches, accessory checklist, selecting and placing accessories, selecting accessories, placing accessories, non-residential accessories.

INTERIOR AND EXTERIOR STYLES: historic heritage of architecture and design: classic influences, the classic orders of architecture, the spanish influence (circa 1565- twentieth century), spanish colonial/mission style, southwestern style, california ranch house, monterey house, the english heritage- medieval and renaissance influence (1607- eighteenth century), early

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 91 CCSCARE.CO Business – Healthcare – Technology Courses half timber, brick, and stone houses, elizabethan manor house, cotswold house, new england saltbox, garrison, grambrel, and cape cod, half-house, two room or double house, saltbox, garrison (jetty), gambrel, cape cod (transitional), the england heritage- the georgian period (circa 1700-1790), early georgian or wren-georgian style, late georgian or gibbs-palladian style, neoclassicism in america (circa 1790-1845), federal period, greek revival period, other international influences, french style (1714-1789), the french house in america, dutch influences, german style, swedish style, the victorian era (circa 1837-1900), gothic revival (1840s- 1880s), italianate style (1830-1890s/1920s, mansard or general grant style (1850s-1880s), queen anne style (1870s-1880s), octagonal (1850s-1870s), exotic revival (1835-1890), stick style (1860- 1890), romanesque revival, shingle style (1880-1900), victorian interiors, beaux arts mansions, traditional style revived, preserving our architectural heritage.

MODERN ARCHITECTURE AND DESIGN: beginnings of modernism, the industrial revolution and the beginnings of modernism, michael thonet, principal early modern movements (latter half of nineteenth century), arts and crafts movement.

ARTS AND CRAFTS MOVEMENT IN AMERICA: art nouveau, the chicago school, principal modern movements (early twentieth century), organic architecture, the international style (turn of the century to present), art deco (circa 1920s- 1940s), post world war ii modernism.

THE PROFESSION OF INTERIOR DESIGN: interior design as a career: history of the interior design profession, early development of interior design elsie de wolfe, responsibilities of an interior designer, working procedures for the professional interior designer, fee system, preparing for a career in interior design. Course #9055cc

COSMETOLOGY, ESTHETICS, NAIL TECHNOLOGY AND MAKEUP ART

On completion of this comprehensive training you will have mastered the essential knowledge required by practitioners of cosmetology in the day-to-day performance of their duties. Whether you take the course for personal reasons or with the view to a future career opportunity you will be prepared and ready to assume the responsibility when the positions become available for applicants with your training. Your course starts from basics and includes human relations (essential knowledge to help you get along with your clients and your fellow employees), cosmetology, esthetics and nail technology. Approximately 82 lessons and 82 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Cosmetology, Esthetics, Nail Technology and Makeup Art” Course #0056A

ESTHETICS, NAIL TECHNOLOGY AND MAKEUP ART

Become an esthetician. You will master the essential knowledge required by practitioners of esthetics in the day-to-day performance of their duties. Your course starts from basics and includes human relations (essential knowledge to help you get along with your clients and fellow employees), esthetics, nail technology and make-up art. Approximately 67 lessons and 67

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 92 CCSCARE.CO Business – Healthcare – Technology Courses assignments. On successful completion of all subjects you will be awarded the CCS certificate “Esthetics, Nail Technology and Makeup Art”. Course #7056B

COSMETOLOGY

Whether you enroll in cosmetology for your own personal satisfaction or to prepare for a future career opportunity, you will have mastered the essential knowledge required by practitioners of cosmetology in the day-to-day performance of their duties. Your course starts from basics and includes human relations (essential knowledge to help you get along with your clients and fellow employees), and the specialist course cosmetology. Approximately 39 lessons and 39 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Cosmetology”. Course #7056C

ESTHETICS

On Completion Of This Esthetics Training You Will Have Mastered The Essential Knowledge Required By Practitioners Of Esthetics In The Day-To-Day Performance Of Their Duties. Whether You Take The Course For Personal Reasons, Or With A View Towards A Future Career Opportunity Working In Beauty Salons, You Will Be Well Prepared And Ready To Assume The Responsibility When The Position Becomes Available For Applicants With Your Training. You May Even Start And Run Your Own Business One Day. Your Course Starts From Basics And Includes Human Relations (Essential Knowledge To Help You Get Along With Your Clients And Fellow Employees), And The Specialist Course Esthetics. Approximately 39 Lessons And 39 Assignments. On successful completion of all subjects you will be awarded the CCS certificate “Esthetics”. Course # 8056D

NAIL TECHNOLOGY

Become a nail technician. Job opportunities in nail technology include manicuring, pedicuring, and artificial nail services. All this mounts up to a 3 billion dollar industry based on personal services in North America. Your course starts from basics and includes human relations (essential knowledge to help you get along with your clients and fellow employees) and nail technology. Approximately 40 lessons and 40 exams. On successful completion of all subjects you will receive the CCS certificate “Nail Technology”. Course #8057A

NAIL TECHNOLOGY COURSE OUTLINE

YOUR PROFESSIONAL IMAGE: professional salon conduct, professional ethics, your professional appearance.

BACTERIA AND OTHER INFECTIOUS AGENTS: bacteria, types of bacteria, classifications of pathogenic bacteria, growth and reproduction of bacteria, movement of

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 93 CCSCARE.CO Business – Healthcare – Technology Courses bacteria, viruses and fungus, viruses, acquired immune deficiency syndrome (aids), fungus and mold, nail fungal infections, mould and mildew, exposing the natural nail, prevention, parasites, rickettsia, understanding infection, immunity to infection, how infections breed in the salon, how nail technicians can fight infection.

SANITATION AND DISINFECTION: contamination control, sterilization, sanitation, disinfection, effective use of disinfectants, types of disinfectants, implements and other surfaces, pre-service sanitation procedure, ultra-violet ray sanitizers, bead sterilizers, beware of formalin, blood spills, disinfectant safety.. Universal sanitation.

SAFETY IN THE SALON: common chemicals used by nail technicians, learn about the chemicals in your products, what is an msds?, how you can get a material safety data sheet, avoiding over exposure is easy, ventilation control, local exhaust, preventing over exposure to dusts, a dangerous misconception, protect your eyes, other tips for working safely, cumulative trauma disorders, what to do.

NAIL PRODUCT CHEMISTRY SIMPLIFIED: understanding chemicals, matter and energy, molecules and elements, forms of matter, chemical reactions, catalyst, solvents and solutions, adhesion and adhesive, adhesives, primers, a clean start, fingernail coatings, monomers and polymers, understanding polymerization, simple vs. Cross-linking polymer chains, light and heat energy, evaporation coatings, better for the nail claims, avoiding skin problems, dermatitis, prolonged or repeated contact, irritant contact dermatitis, remember these precautions, protect yourself, the overexposure principal.

ANATOMY AND PHYSIOLOGY: cells, cell growth, cell metabolism, tissues organs, systems, the skeletal system, structure of bone, joints, bones of the arm and hand, bones of the leg and foot, the muscular system, muscle parts, stimulation of muscles, muscles affected by massage, the nervous system, the brain and spinal cord, nerve cells and nerves, the circulatory system, the heart, the blood, the endocrine system, the excretory system, the respiratory system, the digestive system.

THE NAIL AND ITS DISORDERS: parts of the nail, structures beneath the nail, skin surrounding the nail, nail disorders, nail disorders that can be serviced by a nail technician, nail disorders that can not be serviced by a nail technician.

THE SKIN AND ITS DISORDERS: healthy skin, function of the skin, structure of the skin, nourishment of the skin, nerves of the skin, glands of the skin, elasticity of the skin, skin disorders, lesions of the skin, inflammations of the skin, infections of the skin, pigmentation of the skin, hypertrophies (new growth) of the skin.

CLIENT CONSULTATIONS: determining the condition of the nails and skin, determining your client’s needs, meeting your client’s needs, completing the client health/record card, maintaining the client service record.

MANICURING: nail technology supplies, equipment, implements, materials, nail cosmetics, procedure for basic table set-up, choosing a nail shape, water manicure, water manicure pre-

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 94 CCSCARE.CO Business – Healthcare – Technology Courses service, water manicure procedure, water manicure post-service, french manicure, reconditioning hot oil manicure, mans manicure, procedure, electric manicure, paraffin wax, hand and arm massage, hand massage techniques, arm massage techniques.

PEDICURING: supplies, pedicure, pedicure pre-service, pedicure procedure, pedicure post- service, foot massage, foot massage techniques.

NAIL TIPS: supplies for nail tips, nail tip application, nail tip application pre-service, nail tip application procedure, nail tip post-service, maintenance and removal of tips.

NAIL WRAPS: fabric wraps, supplies, nail wrap pre-service, nail wrap procedure, nail wrap post-service, fabric wrap maintenance, removal, and repairs, fabric wrap maintenance, repairs with fabric wraps, fabric wrap removal, paper wraps, supplies, paper wrap application procedure, liquid nail wrap.

ACRYLIC NAILS: acrylic nails over forms, supplies for acrylic nails, acrylic nail pre-service, acrylic nail procedure, acrylic nail post-service, acrylic nail over tips or natural nails, procedure, acrylic nail application over bitten nails, procedure, acrylic nail maintenance and removal, odourless acrylics.

GELS: light cured gel on tips or natural nails, supplies, gel application pre-service, light cured gel procedure, gel application post-service, light cured gel over forms, no-light gel application, gel maintenance and removal.

THE CREATIVE TOUCH: creating nail art, gems, striping tape, foil, nail tape application, gold leaf application, freehand painting, using an airbrush for nail colour and nail art, airbrush equipment and operation, getting started and finished, set-up and practice, real people, two- colour fade, traditional french manicure (with optional lunula).

SALON BUSINESS: your working environment, the full service salon, the nail-only salon, make your decision, keeping good personal reports, income, expenses, appointments, understanding salon business records, using business records, keeping client records, keeping inventory records, booking appointments, advertising yourself, collecting payment for services.

SELLING NAIL PRODUCTS: know your products and services, features, benefits, know what your client needs and wants, present your products and services, sell while you work, display a list of your services, display your products, answer questions and objections, close the sale: suggested selling. Course #9057ac

MAKEUP ART

Become a makeup art technician. Your course prepares you for career and job opportunities working for cosmetic companies, theatre and film companies, and in the cosmetic section of leading department stores. Men and women who enjoy makeup and enjoy helping people to look beautiful will benefit from this training. Your course starts from basics and includes human

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 95 CCSCARE.CO Business – Healthcare – Technology Courses relations (essential knowledge to help you get along with your clients and fellow co-workers) and make-up art procedures. No additional prerequisites. Approximately 42 lessons and 42 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Makeup Art”. Course #0057b

MAKEUP ART PROCEDURES COURSE OUTLINE

How to become a creative makeup artist, career options and opportunities for the makeup artist, human relations and professional ethics, professional image of the makeup artist, cosmetics and the skin, cosmetic chemistry and cosmetic ingredients, structure and function of the skin, care of the skin, understanding light and colour, light, the invisible art, power and excitement of colour, anatomy, art and makeup techniques, anatomy and architecture of the face, the makeup consultation, sanitation and safety practices for makeup artists, step by step makeup application, the art of corrective makeup, special makeup techniques, special occasion glamour and makeup, character and special effects makeup, skincare, makeup and grooming for men, historical overview of makeup, passport to success, business management skills.

COSMETOLOGY COURSE OUTLINE

YOUR PROFESSIONAL IMAGE: your personal and professional health, rest, exercise, relaxation, nutrition, personal hygiene, personal grooming.

BACTERIOLOGY: bacteriology, types of bacteria, pronunciations of terms relating to pathogenic bacteria, classifications of pathogenic bacteria, bacteria growth.

DECONTAMINATION AND INFECTION CONTROL: prevention and control, contamination, decontamination, sterilization, sanitation.

PROPERTIES OF THE SCALP AND HAIR: hair, composition of the hair, divisions of the hair, hair shapes, layers of the hair, hair distribution, hair growth, life and density of the hair.

DRAPING: draping for wet hair services, draping for chemical services, draping for dry hair services.

SHAMPOOING, RINSING, AND CONDITIONING: water, selecting the correct shampoo, required materials and implements, brushing, shampoo procedure.

HAIRCUTTING: implements used in haircutting, sectioning for hair, holding hair shaping implements, hair thinning, haircutting with scissors.

FINGER WAVING: preparation, finger waving lotion, horizontal finger waving, application of lotion, shaping the top area, left side of the head.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 96 CCSCARE.CO Business – Healthcare – Technology Courses WET HAIRSTYLING: hairstyling basics, removing tangles from hair, making a part, pin curls, pin curls foundations or bases, pin curl techniques.

THERMAL HAIRSTYLING: introduction to thermal waving and curling, thermal irons, thermal waving with conventional thermal (marcel) irons.

PERMANENT WAVING: history of permanent waving, the machine age of permanent waving, the first machineless perm, cold waves, neutral and acid-balanced perms, modern perm chemistry.

HAIRCOLOURING: reasons clients colour their hair, typical clients, the colourist’s role.

CHEMICAL HAIR RELAXING AND SOFT CURL PERMANENT: chemical hair relaxing products, chemical hair relaxers, neutralizer, base and “no” base formulas, steps in chemical hair relaxing.

THERMAL HAIR STRAIGHTENING (HAIR PRESSING): analysis of hair and scalp, hair texture, scalp condition, record card, conditioning.

THE ARTISTRY OF ARTIFICIAL HAIR: why people wear wigs, types of wigs, human hair wigs, synthetic wigs and hairpieces.

MANICURING AND PEDICURING: shape of nails, equipment, implements, cosmetics, and materials.

THE NAIL AND ITS DISORDERS: the nail, nail structure, lunula, structures surrounding the nail, nail growth, nail malformation, nail disorders.

THEORY OF MASSAGE: basic manipulations used in massage, how manipulative movements are accomplished, effleurage, petrissage, friction.

FACIALS: facial treatments, facial massage, preparation for facial massage, equipment, implements, and materials, procedure, facial manipulations.

FACIAL MAKEUP: preparation for makeup application, equipment, implements, and materials, cosmetics.

THE SKIN AND ITS DISORDERS: histology of the skin, how the skin is nourished, nerves of the skin, skin elasticity, skin colour, glands of the skin.

REMOVING UNWANTED HAIR: permanent methods of hair removal, general information, shortwave or thermolysis method.

CELLS, ANATOMY, AND PHYSIOLOGY: cells, cell growth, cell metabolism, tissues, organs, systems, introduction to anatomy and physiology.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 97 CCSCARE.CO Business – Healthcare – Technology Courses ELECTRICITY AND LIGHT THERAPY: using electricity, electrical measurements, safety devices, electrotherapy, modalities.

CHEMISTRY: the science of chemistry, matter, forms of matter.

THE SALON BUSINESS: what you should know about opening a salon. 15 lessons and 15 assignments. Course #9058bc

ESTHETICS COURSE OUTLINE

INTRODUCTION: career opportunities for the professional esthetician, growing interest in skin care, defining out terms, opportunities for licensed estheticians in the cosmetic industry, opportunities for experienced, licensed estheticians in education, opportunities in specialized careers and salons for licensed estheticians.

YOUR PROFESSIONAL IMAGE: hygiene, posture and visual poise, hand and nail grooming, care of feet, personality and human relations, voice and conversation, project professionalism, professional ethics, laws, rules, and regulations.

A HISTORY OF SKIN CARE AND THE USE OF COSMETICS: colour and ancient cosmetics, the history of grooming and cosmetology, periods in history and cosmetic practices.

BACTERIOLOGY: understanding bacteriology, bacteria, bacteria growth and reproduction, bacterial infections.

STERILIZATION AND SANITATION: definitions pertaining to sanitation, sanitizers, chemical sanitizing agents, sanitizing procedures, safety precautions, sanitary procedures.

CELLS, ANATOMY, AND PHYSIOLOGY: cells, tissues, organs, systems, skeletal systems, the muscular systems, the nervous system, the circulatory system, the endocrine system, the excretory system, the respiratory system, the digestive system, the reproductive system.

DISORDERS OF THE SKIN, DERMATOLOGY, AND SPECIAL ESTHETIC PROCEDURES: cosmetology and dermatology complement one another, dermatology defined, skin conditions, lesions of the skin, definitions pertaining to diseases.

CHEMISTRY FOR ESTHETICIANS: branches of chemistry, matter, properties of common elements, compounds, and mixtures, acidity and alkalinity, chemical reactions, chemistry as applied to cosmetics, product forms

INGREDIENTS AND PRODUCT ANALYSIS: product forms, ingredients, cleansers, products for skin care and cosmetics, natural and organic cosmetics, laws governing cosmetics manufacture, cosmetic labelling, making products for salon use, cosmetics safety, consumer complaints, cosmetic advertising.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 98 CCSCARE.CO Business – Healthcare – Technology Courses NUTRITION AND HEALTH OF THE SKIN: nutrition for maintenance of health, the three basic food groups, calories, enzymes, vitamins, and oxidation, nourishment of the skin.

CLIENT’S CONSULTATION AND SKIN ANALYSIS: the clients first impression of the salon, discussing the cost of treatment and products, credentials, the client’s records, procedure for the analysis, the classification of skin types.

CLIENT PREPARATION AND DRAPING: procedure for preparing the treatment area, preparation of the client for the facial treatment, draping the head, preparation of cotton pads and compresses.

CLEANSING THE SKIN: product application, the cleansing procedure, the cotton compress mask.

TECHNIQUES FOR THE PROFESSIONAL MASSAGE: types of massage, hand exercises for the esthetician, practicing facial massage, manipulative movements of massage, massage techniques, the standard massage, massage number 1, massage number 2, dr. Jacquet movements.

MASK THERAPY IN FACIAL TREATMENTS: classification and benefits of facial masks, herbal teas for masks and compresses, the use of gauze for mask application, the wax mask.

FACIAL TREATMENTS WITHOUT THE AID OF MACHINES: towel steaming of the face, normal skin facial, dry skin facial, dehydrated skin facial, oil dry skin facial, facial treatment for mature (ageing) skin, oily skin facial, a combination skin facial.

ELECTRICITY, MACHINES, AND APPARATUS FOR PROFESSIONAL SKIN CARE: the magnifying lamp, the skin scope, the wood’s lamp, the facial vapourizer, the brushing machine, the spray machine, the suction machine, the electril pulverizer, the carbonic gas spray, the electric mask, treatment mitts, electricity, electrical measurements, electrical devices, safety practices in electricity, light therapy, how light rays are reproduced, ultra- violet rays, infra-red rays, use of visible light, other apparatus used in facials, machines for skin care not a new concept.

FACIAL TREATMENTS WITH THE AID OF MACHINES: machine facials for normal skin, facial treatments for dry skin with the aid of machines, facial treatments for mature (aging) skin with the aid of machines, facial treatment of oily skin with the aid of machines.

REMOVING UNWANTED HAIR: electrolysis, general information, definitions, permanent methods of hair removal, another method of hair removal, temporary method of hair removal.

ENEMIES OF THE SKIN, AGING FACTORS, AND COSMETIC SURGERY: effects of too much sunlight on the skin, air pollution, other enemies of the skin, gadgets and overrated progeny, dermabrasion, chemical skin refining, injections to smooth lines and eliminate wrinkles, collagen injections, retin-a.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 99 CCSCARE.CO Business – Healthcare – Technology Courses MALE SKIN CARE AND GROOMING: gender differences in the skin, men’s skin care needs, services for the male client, skin care products for men, skin care procedure for men.

ESTHETICS AND AROMATHERAPY: a brief history of the use of fragrance, fragrance and the psyche, how aromatic essences are obtained, substances used in the manufacturing of fragrances, herbs and other substances.

ADVANCED TOPICS IN THE ESTHETICS: phytotherapy, advanced massage techniques, water therapies, algae treatments, body wraps, cellulite, salon chemical peeling. 15 lessons and 15 assignments Course #9058ac

PROFESSIONAL DEVELOPMENT CAREER TRAINING CERTIFICATE COURSES

BARBER STYLING CERTIFICATE COURSE OUTLINE

BARBER STYLING: introduction to personal hygiene and good grooming, professional ethics, bacteriology, sterilization, sanitation, barber styling implements, theory of massage, anatomy and physiology, the skeletal system, the muscular system, the nervous system, the circulatory system, other body systems, the skin and scalp, the hair, disorders of the skin, scalp and hair, electricity, light therapy, chemistry. No prerequisite. Certificate title “ Barber Styling”. Course # 9058fc

HAIR STRUCTURE AND CHEMISTRY CERTIFICATE COURSE OUTLINE

HAIR STRUCTURE AND CHEMISTRY: introduction to the science of professional hair care, science of living things, the skin, hair, the function and related structure of hair, the nature of hair protein, requirements and properties of hair, characteristics of hair, variations of hair and skin, effects of hair service operations, basic principals of cosmetic chemistry, shampoo and its chemistry, curling and waving hair, permanent waving, timing the alkaline permanent wave process, problems in permanent waving, chemical hair straighteners or relaxers, colouring- the nature of colour and light, methods of lightening (bleaching), methods of hair colouring. No prerequisite. 20 lessons and 20 assignments. Course #9058dc

SALON MANAGEMENT CERTIFICATE COURSE OUTLINE

SALON MANAGEMENT: introduction to salon types and their locations, types of leases and rent agreements, permits, public utilities and insurance, financing the new salon, decorating and arranging the reception area, the supply room, salon personnel, salon operating costs, salon forms and items for record keeping, utilization of beauty schools by beauty salons, salon advertising, merchandising, review. No prerequisite. 14 lessons and 14 assignments. Course #9058ec

CAREER OPPORTUNITIES IN LAW ENFORCEMENT

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 100 CCSCARE.CO Business – Healthcare – Technology Courses You need a cool head and must be able to react quickly to a variety of situations. You have to know the laws and people’s rights in order to be fair in every situation. One of the most important things for anyone who wants is a genuine desire to uphold justice. If you respect people’s rights they’ll respect you., even though there’s a possibility of danger as soon as you put on a uniform and a gun. CCS ’s certificate in law enforcement will not only help you get the job but also be a real aid in obtaining promotion with private police, security and investigation groups.

PRIVATE INVESTIGATORS: there are two ways to become a private investigator. Either you go to an investigation company and ask them to hire you, or you start your own agency. Either way you must be licensed under provincial regulations. The satisfaction you is knowing that you’ve found information that is useful to the client. Investigators with a certificate in law enforcement will be able to apply to interesting jobs that lead to interesting careers with good salaries.

STORE DETECTIVES AND UNDERCOVER INVESTIGATORS: you will be responsible for all faucets of security. You will look after the stockrooms to make sure no one is pilfering, check for customer thefts and shoplifting and even go in and out of the cloakrooms to keep an eye open for thefts of personal belongings. If you are interested in crime prevention you will be interested in undercover work. The law enforcement certificate will help you to get a good start in this field with the prospects of becoming security manager.

ARMOURED CAR GUARDS: when businesses need to transport large sums of money or to transfer valuable goods over a short distance, they often use the services of security companies that provide armoured cars and guards. The armoured car guard collects the valuables according to a daily work sheet and is responsible for delivering them to their destination. Some people apply for this work because they think it is glamorous; they like the uniform and carrying firearms. But for many it is just a good steady worthwhile job. The CCS certificate will, enable you to apply for guard jobs that lead to supervisory positions.

SECURITY GUARDS: security guards are hires either by security companies or go directly by a business or government to guard and patrol buildings, industrial plants or other premises. Security guards wear a uniform when on duty and must have a license that they obtain after being hired. Their work is usually routine patrol of an assigned area: they check all the doors, windows and locks for signs of damage or pilfering and watch for intruders. It can be lonely when one person has responsibility for the security of a building. For large premises and institutions there is a small security force whose members keep in touch by radio. A certificate in law enforcement is essential for anyone wanting to enter and progress to a supervisory job within a security field.

CRIMINAL JUSTICE AND LAW ENFORCEMENT

This course starts from basics and includes law enforcement, report writing, law enforcement criminal code, criminalistics, law enforcement procedures and patrol administration. No prerequisite. 40 lessons and 40 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Criminal Justice and Law Enforcement”.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 101 CCSCARE.CO Business – Healthcare – Technology Courses Course #9059A

LAW ENFORCEMENT & CRIMINALISTICS

This complete career course starts from basics and includes law enforcement, report writing, law enforcement procedures, law enforcement and the criminal code, and criminalistics. No prerequisite. 28 lessons and 28 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Law Enforcement and Criminalistics”. Course #9059B

LAW ENFORCEMENT

Introduction To Criminal Justice And Law Enforcement. You Learn About Criminal Justice And The Varying Types Of Crime, The police, the courts, corrections and law enforcement. This course starts from basics and includes law enforcement, report writing, law enforcement procedures, law enforcement and the criminal code. No prerequisite. 19 lessons and 19 assignments. On successful completion of all subjects you will be awarded the CCS certificate “ Law Enforcement”. Course #9059C

CRIMINALISTICS

Introduction to criminalistics and personal identification. The course stresses the proper handling of evidence at all stages of investigation. You learn about evidence, forensic photography, recording and processing the crime scene, blood and other body fluids, casts and fingerprints, glass fractures, etching, document assignments, narcotics, instrumentation, etc. Identification systems covered include: composites, voiceprint, odontology, skeletal identification, ear identification, dactylography, dermatoglyphics, fingerprinting and footprinting. Your course starts from basics and includes:law enforcement, report writing, and criminalistics. No prerequisites. 14 lessons and 14 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Criminalistics”. Course #9059D

LAW ENFORCEMENT CRIMINAL CODE COURSE OUTLINE

AN INTRODUCTION TO LAW: the nature of law, functions of law, classes of law, substantive and procedural law, sources of Canadian law, common law and civil law, statute law, administrative law, the Canadian charter of rights and freedoms, an overview, rights and freedoms covered in the charter, finding the law, statute law, case law.

AN INTRODUCTION TO CRIMINAL LAW: the nature of criminal law, a wrong against society, the distinction between criminal and civil wrongs, criminal law in Canada, jurisdiction, sources of Canadian criminal law, the criminal code, structure, classification of offences, trying summary conviction and indictable offences, summary conviction offence trials, indictable offences (a) origins of the procedure, (b) preliminary inquiries, (c) methods of trial, the charter of

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 102 CCSCARE.CO Business – Healthcare – Technology Courses right of the accused at trial, appeals, hierarchy of persons and courts with jurisdiction over criminal matters.

SOME GENERAL PRINCIPALS FOR DETERMINING LIABILITY: the elements of a crime, the physical elements of a crime: actus reus, conduct, consequences, circumstances, causation, the mental element of a crime: mens rea, intention, knowlegde, recklessness, willful blindness, penal negligence, mens rea and the charter, regulatory offences and the offence of due diligence, absolute liability offences, concurrence of mens rea and actus reus, parties to an offence, aiding and abetting, common intention, counseling an offence, accessory after the fact, attempts, penalties for accessories and attempts, conspiracy.

DEFENCES: introduction, incapacity of children, mental disorder, meaning of mental disorder, appreciating the nature and quality of the act, knowing that the act is wrong, presumption of sanity, who can raise the issue of mental disorder?, disposition of the finding of not criminally responsible due to mental disorder, capping dispositions, automatism, intoxication, when the defense of intoxication can be used, a summary, duress and compulsion, compulsion under the code, the common law defense of duress, necessity, consent, offences for which consent is not a defense, consent by fraud or threats of bodily harm, consent and sexual assault, the permissible use of force: self defense, the defense of others, and defense of property, responsibility for excessive force, use of force to prevent commission of an offence, self-defense, against an unprovoked assault, section 34(2) and self defense, section 35 and provoked defense, preventing assault and the defense of others, defense of property, personal property, dwelling- house and real property, mistake of fact, mistake of law, mistake of civil law, officially induced error, entrapment.

PRE-TRIAL CRIMINAL PROCEDURE: introduction, beginning the process, appearance notice (form 9), summons (form 6), arrests, use of force, liability for excessive use of force, the right to enter private property to make an arrest, arrest without warrant, arrest by any person, arrest by peace officer, section 495 (2) limitations on power to arrest without a warrant, pre-trial release when arrest is without a warrant, arrest with a warrant (form 7), pre-trial release when arrested with a warrant, pre-trial release with or without an arrest warrant, pre-trial release by justice or superior court judge, civil and criminal responsibility of arresting person, rights upon arrest or detention, right to remain silent, statement must be voluntary, fingerprinting and photography, arbitrary detention, section 10 rights, exclusion of evidence under the charter, those factors going to the fairness of trial, those factors going to the seriousness of the violation, factors related to the effect of excluding the evidence, powers to search, general powers and the charter, with a warrant (form 5), searches for the human body, telewarrants, search without a warrant: (a) for certain offences, (b) incident to lawful arrest, wiretapping and electronic surveillance, authorized interceptions: (a) section 185 (b) section 184(2)(a), unauthorized interceptions, warrants under section 487.01.

JURISDICTION & PUBLIC ORDER, FIREARMS, & OTHER OFFENCES: introduction: jurisdiction over offences,,, war crimes and crimes against humanity, offences against public order, treason, sedition, unlawful assemblies and riots, explosive substances, firearms and weapons, definitions, use offences, possession offences, bribery, obstructing a police officer, perjury, and obstructing justice, bribery, other bribery offenses, obstructing a police officer,

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SEXUAL OFFENCES, PUBLIC MORALS, AND DISORDERLY CONDUCT: introduction, sexual offences, sexual interference, invitation to sexual touching, sexual exploitation, incest, anal intercourse, bestiality, exposing, consent and mistake of age as defense, corruption of morals, pornography, the meaning of obscenity, what is “undue exploitation of sex?”, defense of public good, obscenity and the charter, child pornography, immoral, indecent, or obscene theatrical performance, indecent performance, immoral performance, obscene performance, disorderly conduct, indecent acts, “indecent” defined, wilfully, place of the act, in the presence of one or more persons, nudity, causing a disturbance, dwelling-house, disturbance, trespassing at night, loitering or prowling.

THE OFFENCES OF MURDER, MANSLAUGHTER, AND INFANTICIDE: introduction, homicide, meaning of “human being”, causation: (a) section 224 (b) section 225 (c) section 226 (d) section 227, culpable and non-culpable homicide, offences of culpable homicide, murder: (a) section 229 (b) section 230 and the constructive murder rule (c) attempted murder (d) accessory after the fact (e) classification of murder for sentencing, manslaughter, by an unlawful act or criminal negligence, murder reduced to manslaughter, infantcide and offences concerning childbirth, infantcide, neglect and concealing, causing death in the act of birth.

CRIMINAL NEGLIGENCE AND LEGAL DUTIES: introduction, criminal negligence, criminal negligence distinguished from civil negligence, determining the mens rea for the offences of criminal negligence, duties tending to the preservation of life, duty of persons to provide necessaries, necessaries of life, lawful excuses, destitute and necessitous circumstances, danger to life or health, duties of persons undertaking dangerous acts, where medical or surgical treatment is administered, where omission is dangerous to life, child abandonment.

OFFENCES INVOLVING MOTOR VEHICLES: introduction, criminal negligence and motor vehicle offences, dangerous operation of a motor vehicle, elements of the offence, the mens rea for dangerous driving, failing to stop when involved in an accident, care, charge, or control, involved in an accident, failure to render assistance, failure to stop with intent to escape criminal or civil liability, impaired operation and having over 80mg of alcohol in 100ml of blood, the offences, elements of the offences, the presumption of having care or control, the charter and section 258, the meaning of impaired, voluntariness, having more than 80 mg of alcohol in 100 ml of blood, screening for alcohol, the meaning of “forthwith”, breathalyzer tests, applying the reasonable suspicion and reasonable grounds tests, the presumption under section 258 and evidence to the contrary, random stopping and the charter, the right to counsel and the breathalyzer test, refusal to take a breathalyzer test, reasonable excuse for failure to comply, unacceptable excuses, blood tests, penalties for drinking and driving offences, driving while disqualified.

ASSAULTS AND RELATED OFFENCES AGAINST THE PERSON: introduction, uttering threats, elements of the offence, assault, defined, assault: section 265(1)(a), elements, consent, the limited scope of consent, assault: section 265(1)(b), the permissible use of force, the offences

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OFFENCES AGAINST PROPERTY: introduction, theft, elements of the offence, “converting” property, taking or “converting” anything, fraudulently and without colour of right, doctrine of recent possession, penalties for theft, specific theft offences, theft of gas, electricity, or telecommunications, theft by person required to account, theft by husband or wife, offences resembling theft, ”joy-riding”, fraudulent concealment, taking a credit card, unauthorized use of computer facilities, robbery, elements of the offence, robbery under section 343 (a), robbery under section 343 (b),. Robbery under section 343 (c), robbery under section 343 (d), extortion, threat or menace, “anything”, threat to sue, break and enter, the presumptions and the charter, elements of a break and enter: (a)break defined, (b)entering, (c) place, (d)intent to commit an indictable offence, presumption of intent, being unlawfully in a dwelling house, offences involving possession, possession: (a) knowledge (b) control (c) constructive possession and control (d) consent and possession, possession of breaking-in instruments: (a) instruments suitable for breaking-in (b) reasonable inference, possession of property obtained by crime: (a) elements of the offence (b) possession (c) knowledge (d) possession of a stolen motor vehicle, laundering proceeds of crime.

FALSE PRETENCES, FRAUD, AND FORGERY: introduction, false pretences, false pretences defined, the offence of false pretences, false pretences under section 362(1)(a), false pretences under section 362(4), obtaining credit by fraud or false pretences, fraud, defined, elements of the offence, personation, forgery, false documents under section 366(2), false documents under section 321, uttering, offences resembling or related to forgery, forgery equipment, false messages, forging a trademark, counterfeit money, definition, offences involving counterfeit money.

MISCHIEF, ARSON, AND CRUELTY TO ANIMALS: mischief, arson, arson causing danger to human life, arson causing damage to property, the fraudulent burning of property, arson by criminal negligence, cruelty to animals, general, harming cattle or other animals, legal justification and colour of rights.15 lessons and 15 assignments. Course #9060ac

CRIMINALISTICS COURSE OUTLINE

ABOUT FORENSIC SCIENCE: science and law, origins of forensic science, laboratory, organizations and services, future development of forensic science.

PHYSICAL EVIDENCE: information that physical evidence can reveal, classification of physical evidence, stages in physical –evidence analysis.

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METHODS AND TECHNIQUES IN FORENSIC SCIENCE: physical examination and methods, chemical methods, biological methods, microscopy and microscopic methods.

ARSON ACCELERANTS AND EXPLOSIVES: chemistry of fire and fuels, fire patterns, laboratory examination of arson evidence, explosives and explosions.

DRUG ANALYSIS AND FORENSIC TOXICOLOGY: classification and description of drugs, poisons-toxic substances, laboratory examination of drugs and toxic substances, breath- alcohol and blood alcohol analysis.

TRANSFER AND TRACE EVIDENCE: transfer and trace evidence-nature, differences, diversity, occurrence, collection and preservation of trace and trace evidence, laboratory assignments of trace and transfer evidence.

GLASS AND SOIL: glass, soil.

BLOOD: the nature of blood, rules of inheritance, laboratory examination and interpretation of blood stain evidence, identification ofblood.

BODY FLUIDS: collection, packaging, and preservation of evidence, laboratory analysis of saliva and saliva stains, laboratory analysis of other body fluids and secretions.

PHYSICAL PATTERNS: physical patterns in identification, physical patterns in individualization, physical patterns in reconstruction, laboratory assignments of physical pattern evidence.

FINGERPRINTS AND OTHER PATTERNS FOR PERSONAL IDENTIFICATION: fingerprints, odontological patterns, voice-print individualization, miscellaneous patterns for the human identification and individualization.

QUESTIONED DOCUMENT EXAMINATION: collection and preservation of document evidence, handwriting comparison, number restorations.

SCIENTIFIC MEASUREMENT – METRIC SYSTEM

GENERAL CRIME – SCENE PROCEDURE: protection of the scene, documentation, searches, marking the evidence.

FUNDAMENTALS OF PHOTOGRAPHY: light and lighting, the camera, control of exposure, colour photography. 9 lessons and 9 assignments Course #9061ac

TRAFFIC ACCIDENT INVESTIGATION AND RECONSTRUCTION

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 106 CCSCARE.CO Business – Healthcare – Technology Courses On completion of this course you will have acquired the essential knowledge required by police officers (such as the RCMP), insurance company personnel, insurance adjusters, specialist staff of para-legal companies, in the performance of all duties related with traffic and traffic accidents. Specialist certificates’ are often stepping stones to employment by giving you a special edge. Your course starts from basics and includes: practical calculations (a review), traffic accident investigation and traffic accident reconstruction. Approximately 34 lessons and 34 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Traffic Accident Investigation and Reconstruction”. Course #7061A

TRAFFIC ACCIDENT INVESTIGATION COURSE OUTLINE

Topic 810: traffic accident investigation functions, opic 812: preparation for traffic accident investigations, topic 815: traffic accident information from and about people, topic 817: traffic accident information from roads, topic 818: simple estimates of vehicle stopping distances and speed from skidmarks, topic 820: traffic accident investigation from vehicles, topic 823: lamp examination for on or off in traffic accidents, topic 825: tire examination following accidents, topic 828: measuring at the scenes of traffic accidents, topic 830: photogammetry for traffic accident investigation, topic 832: measuring the road for after accident situation maps, topic 836: photography for traffic accident investigation. Course #9061dc

TRAFFIC ACCIDENT RECONSTRUCTION COURSE OUTLINE

Process of traffic reconstruction, causes and contributing factors in traffic accidents, mathematics and physics review for traffic accident reconstruction, basic motion equations used in traffic accident reconstruction, understanding vehicle behaviour in collisions, drag factor and co- efficient of friction in traffic accident reconstruction, perception and reaction in traffic accidents, speed estimates for vehicles that flip, fall, or vault, momentum applications in traffic accident reconstructions, work, energy, and speed from damage in traffic accidents, steering over correction in traffic accidents, reconstruction of motorcycle traffic accidents, understanding occupant behaviour in vehicle collisions, vehicle-pedestrian accident reconstruction, reconstruction of heavy truck traffic accidents, derivations of equations for traffic accident reconstruction, the use of computers in traffic accident reconstruction. Course #9061bc

GUNS AND GUNSMITHING

There are small business opportunities for men and women in selling, servicing, and repairing firearms. On completion of this course you will be able to strip down, repair, and assemble 90 different firearms. Your course starts from basics and includes practical calculations (a review with introduction to metric), gunsmithing: gun maintenance and repair. 20 lessons and 20 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Guns and Gunsmithing” Course # 7061B

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GUN MAINTENANCE AND REPAIR COURSE OUTLINE

GUNSMITHING IN THE HOME WORKSHOP: does the firearm need work, can i fix it?, hand tools, power tools, work area and special tools, parts and supplies, thinking like a gunsmith.

BASIC MAINTENANCE AND REPAIR: routine maintenance, correcting accuracy problems, scope installation, ten easy gunsmithing projects, bedding barrel or action, triggers and safeties, crowning a barrel.

DISASSEMBLY, REPAIR AND REASSEMBLY OF POPULAR FIREARMS: browning a- 5 semiautomatic shotgun, remington 700 bolt action rifle, remington 1100 semiautomatic shotgun, remington 870 pump shotgun, winchester 94 lever action rifle, marlin 70 semiautomatic rimfire rifle.

ADVANCED TECHNIQUES: installing interchangeable choke tubes, repairing stock breaks and splits, building a kit rifle, drilling and tapping for sight installation, fitting a recoil pad.

THE FINAL STEPS: ammunition and the gunsmith, testing the repair. Course # 9061cc

DOG TRAINING FOR LAW ENFORCEMENT

As a trainer you will be providing dogs that meet not only the special requirements of police departments but also the needs of the public. Mans best friend, when properly trained, will protect you and your family and your property. Your dogs will be dependable in the police services, personal protection work and trustworthy as family companions. Your course starts from basics and includes the full dog training for law syllabus. No prerequisite. 6 lessons and 6 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Dog Training for Law Enforcement”. Course #7061C

CAREER OPPORTUNITIES HOTEL/MOTEL, RESTAURANT, TOURISM AND HOSPITALITY MANAGEMENT

Basic requirements for any student, male or female, looking to this industry for a career are a genuine liking for people and a liking for working on a team, whether in a specialty dining room or a resort motel. Industry is on the lookout for employees who will respond to the motto “ the customer is our guest”. CCS ’s certificate in hotel/motel and restaurant management will prepare you for jobs in the following areas.

FOOD SERVICE OPPORTUNITIES

Atmosphere and specialty dining: décor and personal service is important. Liquor and wine are usually served and entertainment may be offered. Many opportunities may be found for employment in restaurants, specialty dining rooms, hotels, motels, resorts, night clubs and pubs,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 108 CCSCARE.CO Business – Healthcare – Technology Courses private clubs, airlines, railroads, and on cruise ships. Fast food service: the newest most dynamic sector of the industry. Typified by family restaurants, coffee shops, drive-in and take-out service with limited, specialized menus, cafeterias (often in department stores), and recreational concessions. Volume food service: tailored to serve specific consumer groups, industrial and office, schools and colleges, hospitals and institutions, and military food service. Specialized catering services: food is brought to the consumer at a location away from place of preparation; as in, in flight food service, mobile food service, party and function catering, office and plant food wagons, and vending services.

HOTEL/MOTEL AND HOSPITALITY MANAGEMENT OPPORTUNITIES

Hotels: generally located in city centers but in recent years many have been built in suburban areas. Hotels offer extensive facilities for conventions, meeting rooms, dining rooms and night clubs and therefore attract the local citizens on a regular basis. motels: located along major highways, traffic arteries, and in suburbs. Changing tastes and travel patterns have resulted in many being built in the hearts of cities. Resorts; resorts are vacation places. Unlike in the past, their use is no longer confined to summer, but includes ski holidays, skidooing and ice fishing and so on in winter. Residential hotels: these are special hotels which cater to persons who wish to rent suites on a permanent or long-term basis, in effect these are apartments that provide hotel services.

CAREER BENEFITS

Food service and hospitality are unique undertakings. In the case of food service for example, it requires friendly service and the technical ability to comprehend and handle the scientific functions in the manufacture and processing of perishable foods. There is also the appeal and glamour of show business, directly and indirectly. All customer relation jobs have “on-stage” requirements, but in the restaurant and hotel industry, entertainment is often an integral part of the business and is often combined with luxurious and exotic work surroundings. There are additional side benefits: meals at little or no cost, provisions for uniforms that save you on clothing purchases and cleaning, tips, and bonus arrangements. All these are on top of standard fringe benefits. For those interested in an executive job, we can assure you that a future can be very rewarding. The CCS certificate is your start in a secure and interesting career.

RESTAURANT OPERATIONS AND MANAGEMENT COURSE

This course prepares you for a career in the commercial food industry. Whether you intend to work for someone else or one day own your own restaurant this complete training will equip you for a successful career. The course starts from basics and includes: human relations, food preparation, and restaurant and food service management. No prerequisite. Your course is made up of 65 lessons and 65 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Restaurant Operations and Management”. Course #7062A

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CASINO OPERATIONS, SUPERVISION AND MANAGEMENT COURSE

Prepare for a future opportunity for a career in the gaming industry. Men and women employed in the industry together with those who wish to enter the industry will benefit from this training. The course starts from basics and includes: human relations, gaming industry, and casino operations and management. Approximately 52 lessons and 52 assignments. No additional prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “Casino Operations, Supervision and Management”. Course #1062B

HOTEL-MOTEL OPERATIONS AND MANAGEMENT (Hotel Manager’s Course)

The course prepares you for a career managing hotels and motels, and covers front office, housekeeping, cashier, porter, staff training etc. You are trained not only to run your own business, but should you elect to work for someone else you will have the knowledge to be employed in an interesting and rewarding career. The course starts from basics and includes: human relations, fundamentals of hospitality management, and human resources management for the hospitality industry. No prerequisite. 55 lessons and 55 assignments . On successful completion of all subjects you will be awarded the CCS certificate “Hotel-Motel Operations and Management”. Course #7063C

HOTEL-MOTEL RESTAURANT MANAGEMENT

This course starts from basics and includes: human relations, food preparation, restaurant and food service management, and human resources management for the hospitality industry. No prerequisite. Your course is made up of 82 lessons and 82 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Hotel-Motel Restaurant Management”. Course #1063A

CUSTOMER SERVICE SKILLS

This course is designed to give you the skills and insight you need to enjoy and excel in the challenging and dynamic environment that a help desk provides. You will also find that the soft and self management skills you learn in this course are excellent life skills that will serve you well regardless of your chosen profession. This course starts from basics and includes: achieving high customer satisfaction, developing strong listening and communication skills, winning telephone skills, technical writing skills for support professionals, handling difficult customer situations, solving and preventing problems, teams and team players in a help desk setting, minimizing stress and avoiding burnout. 8 lessons and 8 assignments (2 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Customer Service Skills”. Course #CCS 01

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HOTEL-MOTEL RESTAURANT MANAGEMENT AND ADMINISTRATION (Honours)

Your complete career training in hotel-motel restaurant management and administration starts from basics and includes: human relations, food preparation, restaurant and food service management, fundamentals of hospitality management, hotel-motel management, human resources management for the hospitality industry, hotel, restaurant, club, casino, accounting and hospitality management, and accounting and information systems. No prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “Hotel-Motel Restaurant Management and Administration”. Course #1063B

FUNDAMENTALS OF HOSPITALITY MANAGEMENT COURSE OUTLINE

THE RESTAURANT BUSINESS: the varied field of food service, the restaurant business, full- service restaurants, specialty restaurant, the dining and eating market, dining well, eating market dynamics, restaurants as a part of a larger business, restaurants in retail stores, restaurants in shopping malls, restaurants at truck stop.

RESTAURANT OPERATIONS: restaurant operations, the front of the house, the back of the house, the “office”, general management, organizing operations: chain, independent, or franchise?, chain specialty restaurants, operating advantages of the independent franchise operations, making a profit in food service operations, increasing sales, reduced costs, keeping the score in operations: accounting statements and operating ratios, cost of sales, controllable expense.

FORCES SHAPING FOOD SERVICE: demand, the changing age composition of our population, other demographic factors, supply, labour, work force diversity, competition within hospitality, competition within food services, competition with other industries.

ISSUES FACING FOOD SERVICE: consumer concerns, health, nutrition, consumerism, junk food and a hectic pace, nutritional labeling, truth in menu, sanitation, alcohol and dining, food service and the environment, thinking about garbage: from dump to waste stream, managing the waste stream, technology, enhancing customer service, technology in the back of the house, technology and multiple-unit management, energy costs and food service.

INSTITUTIONS AND INSTITUTIONAL FOOD SERVICE: comparing institutional and commercial food services, contract companies and institutional operations, institutional food services operations, business and industry food service, college and university food services, health care food service, school and community food services, service programs for the aging, other institutional food service segments, vending, who operates an institution’s food service, responsibility for institutional operations.

LODGING: meeting guest needs: the evolution of lodging, the motel, the motor hotel, the airport motor hotel, the downtown hotel, serving the guest, business travel, leisure and personal

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HOTEL AND MOTEL OPERATIONS: major functional departments, the rooms side of a house, the front office, telephone, housekeeping, the bell staff, food and beverage department, staff and support departments, income and expense patterns and control, the uniform system of accounts, key operating ratios and terms, capital structure entry ports and careers, front office, accounting, sales and marketing, food and beverage, owning your own hotel.

FORCES SHAPING THE HOTEL BUSINESS: the economics of the hotel business, a cyclical business, a capital-intensive business, a competitive business, a growth business, dimension of the hotel investment decision, financial, real estate, management companies, competitive tactics: services and facilities, hotel food services, other services and amenities, assessing services and amenities, the outlook for the lodging business, upgrading, cycles, food service, growing markets.

TOURISM: FRONT AND CENTER: travel and tourism, growing leisure, income trends, demographics, travel trends, mode of travel, trip duration, price sensitivity, the economic significance of tourism, tourism and employment, publicity as an economic benefit, the united states as an international tourist attraction, measuring the volume, reasons for growth of the united states as a destination, is tourism an industry?, non-economic effects of tourism, crowding, favorable non-economic effects.

DESTINATIONS: tourism generators: motives and destinations, mass-market tourism, planned play environments, man made environments, theme parks, regional theme parks, casinos and gaming, urban entertainment centers, temporary attractions: fairs and festivals, moving attractions: cruises, natural environments.

BUSINESS SERVING THE TRAVELER: passenger transportation, channels of distribution, travel agents, reservations network, camping, campers, recreational vehicles, the economics of camping, careers in camping, the future of tourism.

MANAGEMENT: a new way of thinking: management and supervision, the economizing society, management: a new view of problems, the managerial revolution, taylor: the work process focus, fayol: administrative management, human relations: work as a social process, the agenda for managers, management: a dynamic force in a changing industry, statler: the first “national” hospitality system, stouffer’s modern management techniques, the building of a complex hospitality system, what is management?, what is our business?, in business for yourself, suggestions for further reading.

THE PLANNING FUNCTION IN HOSPITALITY MANAGEMENT: why study planning, planning in organization, some planning concepts, goal setting: management by objective, characteristics of well thought out goals, goal congruence, goals and policies, planning in

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THE ORGANIZING FUNCTION IN HOSPITALITY MANAGEMENT: authority: the cement of organizations, the bases of authority, departmentalization, the delegation of authority, line and staff, line management, staff assistance, issues in organization theory, functional staff authority, increasing the span of control: empowering managers, committees, bureaucracy, ad hocracy.

THE STAFFING FUNCTION IN HOSPITALITY MANAGEMENT: fitting people to jobs, job and person specification, recruiting, internal sources, external sources, segmenting the employee market, selection and employee, selection, induction, training, management training, pre-opening training, on-the-job training, evaluating training, everybody gets trained, retaining staff, staff planning, job and work needs, computerized scheduling.

THE CONTROL FUNCTION IN HOSPITALITY MANAGEMENT: control and the “cybernetic loop”, control through management action, characteristics of control systems, tools for control, financial, managerial accounting, decision accounting.

LEADERSHIP AND THE DIRECTING FUNCTION IN HOSPITALITY MANAGEMENT: the “conclusions” of social science research, leadership: its relation to other management functions, why people follow, necessity as work motivation, independence as work motivation, encouragement, praise, and recognition as work motivation, money as work motivation, company policy as work motivation, does “happiness” lead to productivity, leadership theories, theory x and theory y, three important elements of modern leadership, participation, communication, barriers to communication, gateways to communication, elements of leading and directing, leadership and change, developing your own leadership style.

THE ROLE OF SERVICE IN THE HOSPITALITY INDUSTRY: what is service?, types of service, rendering personal service, task, interpersonal skills, the personal cost s of personal service, dealing with emotional labour, managing the service transaction, the product view of service, the process view: empowerment, production or process view?, how companies organize for service, service strategy, service culture, the employee as product: the importance of people, service as a sustainable competitive advantage.

MANAGING INTERNATIONAL HOSPITALITY: the impetus towards internationalization, dissolving national boundaries, the international market for hospitality, american hospitality abroad, methods of expansion, organizing foreign operations, foreign investment in the us market, major foreign competitors in us and world markets, overseas experience and employment.

VIEWS OF THE FUTURE: the demand for hospitality services, consumer demographics, education’s impact on hospitality demand, supply conditions, food, labour, the environment, the competitive environment, the physical environment, the technological environment, the built environment, threats, the future and you, the hospitality industry, retained earnings, strategies and goals.

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PROFESSIONAL FOOD PREPARATION

This course prepares you for a career as a self-employed caterer or for professional positions in the food industry. You learn how to prepare delicious food for restaurants, cafeterias, hotels, etc. The course starts from basics and includes CCS ’s full food preparation. No prerequisite. 11 lessons and 11 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Food Preparation”. Course #7064A

FOOD PREPARATION COURSE OUTLINE

FOOD SERVICE CAREERS: careers in food service, food service occupations, food service as a profession, food service establishments, computerized food service management systems.

SANITATION: personal hygiene, transporting food, sanitation.

TOOLS AND EQUIPMENT: hand tools, equipment.

SAFETY: safety, safety rules.

BASIC FOOD ITEMS: basic food items, vegetables and vegetable products, meats and meat products, vinegars, dressings, and seasonings, milk and milk products, sugars and sweetening agents, nuts, baking ingredients, flours and thickening agents, seafood products, convenience foods, diet considerations.

COOKING METHODS AND TECHNIQUES: cooking methods and techniques, knives, preparation of food for cooking, meat cooking, vegetable cooking, baking, adjusting recipes, conversion table.

BREAKFAST PREPARATION: breakfast preparation, eggs, pancakes, breakfast meats, potatoes, cereals, juices, fruits, toast, breakfast buffet, pastries, continental breakfast.

BATTER COOKING: batter, dumplings, batter recipes, pancakes, waffles, and crepes, batter dipped recipes, fritter batter recipes, dumpling.

APPETIZERS: appetizers, suggestions for preparing and serving appetizers, recipes: special terms and techniques to remember, appetizer recipes, cold hors d’oeuvres, hot hors d’oeuvres, canape spreads, butter spreads, relishes, dips, petite salads, garnishes.

HERBS, SPICES, AND SEASONING: herbs, spices, and seasoning, herb and spice list.

SALADS AND SALAD DRESSINGS: salad and salad dressings, salad dressings, salad recipes, side salads, fruits, side salads, vegetables, side salads, leafy green, side salads, meats, side salad, seafood, side salad, gelatins, salad dressing recipes.

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CHEESE PREPARATION: popular cheeses, cheese recipes.

FRUIT PREPARATION: uses of fruits, fruit recipes.

VEGETABLE PREPARATION: vegetable preparation, vegetable classification, vegetable market forms, vegetable preparation, steam pressure and steam jacket cooking, vegetable recipes, asparagus recipes, wax and green bean recipes, beet recipes, broccoli recipes, brussels sprout recipes, cabbage recipes, carrot recipes, cauliflower recipes, celery recipes, corn recipes, eggplant recipes, kohlrabi recipes, lima bean recipes, okra recipes, onion recipes, pea recipes, rice recipes, rutabaga recipes, sauerkraut recipes, spinach recipes, squash recipes, tomato recipes, turnip recipes.

POTATO PREPARATION: potato preparation, potato classifications, potato market forms, potato preparations, potato recipes, fried and sauteed potato’s, baked potato’s, boiled potato’s.

PASTA PREPARATION: pasta products, pasta sauce recipes, italian pasta entrees.

SOUPS AND STOCKS: soups and stocks, stocks, techniques used in soup preparation, stock and soup preparation, stocks, thin soups, thick soups, special soups, cold soups.

SAUCES AND GRAVIES: sauces, gravies, sauce and gravy recipes, brown or espagnole sauces, cream or bechamel sauces, veloute or fricassee sauces, hollandaise sauces, tomato sauces, cold sauces, butter sauces, dessert or sweet sauces, miscellaneous sauces, gravies.

BEEF PREPARATION: classes of beef, beef grading, market forms, wholesale cuts and cooking methods, variety meats, beef terminology, beef recipes, roasted or baked beef, braised and stewed beef, broiled beef, boiled beef, beef variety meats.

VEAL PREPARATION: veal grading, wholesale cuts and cooking methods, variety meats, veal terminology, veal recipes, roasted or baked veal, fried and sauteed veal, braised and stewed veal, broiled veal, boiled veal, veal variety meats.

PORK PREPARATION: pork grading, commercial cuts, wholesale cuts and cooking methods, pork terminology, pork recipes, roasted and baked pork, fried and sauteed pork, braised pork, broiled pork, boiled pork.

LAMB PREPARATION: lamb preparation, lamb grading, commercial cuts, wholesale or primal cuts and cooking methods, variety meats, lamb terminology, lamb recipes, roast lamb, braised or stewed lamb, broiled lamb, boiled lamb.

POULTRY PREPARATION: poultry, game birds, poultry grading, market forms, storing poultry, cooking poultry, poultry recipes, roasted and baked poultry, fried and sauteed poultry, broiled poultry, boiled or stewed poultry, dressings.

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QUICK BREAD PREPARATION: quick bread preparation, biscuits, muffins, corn bread and corn sticks, quick loaf breads, quick bread recipes.

COOKIE PREPARATION: cookie preparation, cookie classification, mixing methods, cookie recipes, single-stage method, creaming method, sponge and whipping method.

ROLLS, BREADS, AND SWEET DOUGH: rolls, breads, and sweet dough, dough formulas, dough production, rolls, breads, and sweet dough recipes, roll dough, bread dough, sweet dough, danish and sweet dough fillings and toppings.

PIE DOUGH AND FILLING: pie dough types, pie dough ingredients, pie dough preparation, pie fillings, fruit fillings, cream fillings, chiffon fillings, soft fillings, thickening agents used in pie fillings, pie dough and filling recipes, pie dough, fruit fillings, cream fillings, chiffon fillings, soft fillings, fried pie filling, meringue toppings.

CAKES AND ICINGS: cakes and icings, cake formula, cake ingredients, weighing of ingredients, cake mixing, preparing cake pans, cake baking, cake baking at high altitude, rolling sheet cakes, slicing layer cakes, cupcakes, icings, cake, icing, and filling, cake: creaming method, cake: whipping or sponge method, cake: blending or two stage method, icings, fillings.

PUDDINGS, ICE CREAM, AND SPECIALTY DESSERTS: puddings, pudding recipes, cream puddings, baked puddings, chilled puddings, souffle puddings, steamed puddings, ice cream dessert recipes, parfaits, coupes, jubilees, baked alaska, crepe dessert recipes, specialty recipes.

USEFUL ADDITIONAL INFORMATION: preparation, math, weights and measures, food preparation formulas, portion control, food service management math, determining food cost percentage. Course # 9064bc

FOOD SERVICE OPERATIONS AND MANAGEMENT

Many opportunities are available for work in restaurants and bars. These are secure jobs. Initially you will by paid the minimum wage until, with the help of this course, you become a supervisor or maitre d’. In the early stages of your career, you will more than make up for the low wages with the tips you receive from satisfied customers. You will find the managing of food service operations provides a fascinating and worthwhile career. This course will give you the confidence to apply for work and start a career in the food service industry. The course starts from basics and includes human relations and food service management. No prerequisite. Your course is made up of 38 lessons and 38 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Food Service Operations and Management”.

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FOOD SERVICE MANAGEMENT: introduction to food service management, planning and organizing a food service operation, managing and directing a food service operation, quality control, production, and cost, the food service manager and the future. No prerequisite 14 lessons and 14 assignments.

BAR OPERATIONS AND BEVERAGE MANAGEMENT (BARTENDER’S COURSE)

Become a bartender. Do you enjoy working at night? Maybe you should consider a career in the hospitality industry. CCS’s bartending course starts from basics and includes human relations and bar and beverage management and effective wine selection. No prerequisite. Yours course is made up of 37 lessons and 37 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Bar Operations and Management”. Course #7065B

BAR OPERATIONS AND MANAGEMENT: introduction to bar operations and management, beverage history, fermentation and distillation, beer, wine, whisky, gin, rum, vodka and tequila, brandy, liqueurs and cordials, bar setup, the bartender as an industry professional, beverage control through standards, purchasing, receiving, storing and issuing beverages, beverage law and recipes. No prerequisite. 16 lessons and 6 assignments.

WINES AND WINE SELECTION

Did you know that there are over 2000 different italian wine labels? Did you know that there are 7000 chateaus in the bordeaux region of france? How does a professional bartender or beverage manager decide on what to stock? On successful completion of this course you will be able to create a wine list and choose the stock for a wine cellar in a restaurant. You will be able to match wines to food and be fully conversant with the rituals of wine tasting (colour, swirl, smell, taste and savour) and wine service. Your text materials provide you with the knowledge you need to make choices. You are taken step-by-step through the knowledge of wines essential for a career in bartending and beverage management. Your assignments are based on a professional text that is a valuable on-the-job reference to making choices. Your course starts from basics and includes the full effective wine selection syllabus. 6 lessons. 6 assignments. Your tuition covers all lessons, texts, and instruction. On successful completion of all subjects you will be awarded the CCS certificate “Wines and Wine Selection”. Course #7065C

TRAVEL AND TOURISM ADMINISTRATION

Become a tourism officer. Government tourist bureaus, travel wholesalers, airlines and transportation companies, and international hotel chains, are on the lookout for trained men and women. Your course starts from basics and includes: human relations, tourism principles and practice, fundamentals of hospitality management and human resource management for the hospitality industry. No additional prerequisite. Approximately 46 lessons, 46 assignments. On

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 117 CCSCARE.CO Business – Healthcare – Technology Courses successful completion of all subjects you will be awarded the CCS certificate “Travel and Tourism Administration”. Course #0065D

TOURISM: PRINCIPLES, PRACTICES, AND PHILOSOPHIES COURSE OUTLINE

TOURISM IN PERSPECTIVE: What is tourism, tourism suppliers and activities, benefits and costs of tourism, the age of travel?

TOURISM THROUGH THE AGES AND CAREER OPPORTUNITIES: early beginnings, the first travel agents, and chronologies of travel, employment forecasts.

WORLD, NATIONAL, REGIONAL AND OTHER ORGANIZATIONS: International organizations, regional international organizations, national organizations, regional organizations.

PASSENGER TRANSPORTATION AND HOSPITALITY AND RELATED SERVICES: the airline industry, the cruise industry, the lodging industry, meetings and conventions. Organizations in the distribution process and attractions, recreation, entertainment, and other travel agents, tour wholesalers, attractions, marketing and publicity organizations.

PLEASURE TRAVEL MOTIVATION: a focus on consumers and the need for a theory.

CULTURAL AND INTERNATIONAL TOURISM FOR LIFE’S ENRICHMENT: life- seeing tourism, the romance of pleasure travel, development of promotional measure and types of destinations.

SOCIOLOGY OF TOURISM: effects on the individual, effects on society, emergence of group travel planners and social (subsidized) tourism.

TOURISM COMPONENTS AND SUPPLY: components, natural resources, infrastructure and matching supply with demand.

MEASURING AND FORECASTING DEMAND: why demand is important, demand to a destination, measuring demand, and projection methodology. Tourism’s economic impact: number of visitors, optimization and economic multipliers.

TOURISM PLANNING, DEVELOPMENT AND SOCIAL CONSIDERATIONS: why tourism planning is necessary, the planning process, goals of tourism development, and development of tourist potential.

TOURISM AND THE ENVIRONMENT: common terms used, examples of ecotourism, sustainable development, and current tourism industry practices.

TRAVEL AND TOURISM RESEARCH: the state of the art, the travel research process, sources of information, basic research methods.

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TOURISM MARKETING: nature and scope, marketing concept, the marketing mix, and market segmentation.

TOURISM’S FUTURE: tourism in the third millennium, the projected impacts of tourism, the future shape of tourism, tourism and peace.

CAREER OPPORTUNITIES IN BUSINESS

CORPORATE BUSINESS MANAGEMENT & ADMINISTRATION

On successful completion of this career course you will have prepared yourself for a promotion, pay raise or for a future career opportunity in business management and administration. CCS’s complete career course consists of divisions 1, 2, and 3. There is an optional division 4 of specialist studies that will enable you to continue your training with postgraduate courses, should you so desire. Your course starts from basics and includes: division 1: human relations, business organization, and essentials of management. Division 2: business calculation, business communications, financial accounting (1 and 2), financial and management accounting (3 and 4). Division 3: Canadian business law, marketing organization and economics. Division 4: optional specialist studies. When you have completed the corporate and business administration program you will be entitled to enroll, at no additional charge, for three additional subjects of our choice. You may choose CCS’s pre-employment preparation course “resume and interview preparation”, additional specialist study subjects or any current CCS subjects that will help you achieve your goals. The following specialist subjects are worth considering: advertising, computer concepts, internet and web page design, microsoft office application, managing human resources, office management, practical statistics; purchasing supply and materials management, quality control procedures (iso 9000), sales management, retail administration, and spreadsheets (excel). No prerequisite. Approximately 125 lessons and 125 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three divisions you will be awarded the CCS certificate “Corporate Business Management and Administration”. Course #7066A

BUSINESS MANAGEMENT & ADMINISTRATION FUNDAMENTALS

DIVISION 1

On successful completion of this course you will be able to apply the principles of business management and administration in your day-to-day activities. Your training involves the knowledge required by administrators and managers in the day-to-day pursuit of their duties. Your course starts from basics and consists of the division 1 of CCS’s corporate business management and administration. Your course includes human relations, business organization, and essentials of management. No prerequisite. Approximately 40 lessons and 40 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three subjects you will be awarded the CCS certificate “Business Management and Administration Fundamentals”.

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GENERAL BUSINESS MANAGEMENT

On successful completion of this course you will have acquired the essential knowledge required by supervisors and managers to deal effectively with people. This knowledge will enable you to efficiently motivate staff and to achieve departmental and corporate goals. Enrolling for business management provides you with one of the best preparations for future promotions and job opportunities. Your course starts from basics and includes division 1 and division 2 (your choice of specialist training). Division 1: human relations, business organization, essentials of management. Division 2: small business management and supervision or your choice of any three specialist study options selected from the following: advertising, computer concepts, internet and web page design, managing human resources, microsoft office applications, office management, purchasing, sales management, supply and traffic management, quality control procedures (iso 9000), retail administration, spreadsheets (excel), and statistics. No prerequisite. Approximately 70 lessons and 70 assignments depending on choice of subjects. Your tuition covers all lessons textbooks and instruction. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three divisions you will be awarded the CCS certificate “General Business Management”. Course #7066C.

GENERAL BUSINESS ADMINISTRATION

On successful completion of this course you will have acquired the essential knowledge required by administrators in performing their day-to-day activities. Your course starts from basics and includes division 1 and division 2. Division 1: business calculations, financial accounting (1 and 2), financial management and management accounting (3 and 4), managing human resources business communication. Division 2: business law, marketing organization and economics. No prerequisite. Approximately 88 lessons and 88 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three divisions you will be awarded the CCS certificate “General Business Administration”. Course #7067D.

HUMAN RELATIONS COURSE OUTLINE

UNDERSTANDING YOURSELF: you can’t escape human relations, human relations can make or break you, hold on to your positive attitude. When people step on your attitude.

RELATIONS WITH OTHERS: vertical and horizontal working relationships, productivity – a closer look, the winning combination, your most important working relationship, understanding the nature of relationships, success as a team player, stress management: releasing your frustrations harmlessly, restoring injured relationships, attitudes among culturally diversified co- workers.

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BUILDING YOUR CAREER: succeeding in a new job or assignment, initiation rites-coping with teasing and testing, absenteeism and human relationships, six common human-relations mistakes, business ethic, rumors, and the confident training, goat setting and attitudes, two routes to the top, keeping a positive attitude through plateau periods and reorganizations, when you are tempted to scramble, attitude renewal, should you become a manager or a leader? 24 lessons 24 assignments. Course #9067ac.

BUSINESS OPERATIONS AND PROCEDURES COURSE OUTLINE

MAJOR TRENDS AFFECTING CANADIAN BUSINESS: trends, two main trends: technology and globalization, the technological revolution, the information age, information as a vital competitive tool, new terminology, the globalization of business, a globally integrated system of operating, the trend toward the pacific rim: b.c. take the lead, big business sharpens its competitive position, computers pave the way toward more effective management, quality: a new interest in an old value, small business a growing impact on the Canadian economy, home-based businesses, the service sector, contracting out, how important is manufacturing to Canada? Manufacturing and service sector feed each other, population trends, the population-led postwar boom, the population is ageing, environmental issues, sustainable development, the jobless recovery and careers and jobs for the future, the bad news, the good news, the growing importance of education.

HOW ECONOMIC ISSUES AFFECT BUSINESS: the importance of economics to business, what is economics? The economic theory of wealth creation: adam smith, brief history of business and economics, different economic systems, the foundations of capitalism, how free markets work, how prices are determined, supply, demand, equilibrium point, economic flows, world markets: supply and demand, limitations of the free – market system, mixed economics: allocation of resources by free markets with governmental regulation, economics and business, gross domestic product, distribution of gdp, productivity and labour cost, the issue of unemployment, categories of unemployment, inflation and the consumer price index, inflation and the rule of 72, recession versus inflation, government intervention in the economy, keynesian economics, the national debt, other economic factors, the outlook for the Canadian economy.

COMPETING IN GLOBAL ENVIRONMENTS: the globalization of business, why countries trade with each other, the theory of comparative advantage, getting involved in international trade, terminology of international trade, trading in world markets: the Canadian experience - strategies for reaching global markets, exporting, licensing, creating subsidiaries, franchising, international joint ventures, foreign direct investment, counter trading, hurdles of trading in world markets, cultural differences, societal and economic differences, legal and regulatory differences, trade protectionism, non-tariff barriers, protectionism backfiring, other restrictions on international trade, consequences of protectionism, international trade organizations, producer’s cartels, common markets, the Canada – u.s. free trade agreement, the North American free trade agreement, impact on Canada of the fta and nafta, the european union, how does Canada shape up as an international competitor?

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 121 CCSCARE.CO Business – Healthcare – Technology Courses THE ROLE OF GOVERNMENT IN BUSINESS: government involvement in the economy, how government affects business, a historical review, crown operations, special financial roles of two provincial crown corporations, a smaller role for government, registration, reporting, and information, taxation of companies, fiscal measure to influence the economy, how governments spend tax dollars to help business, government purchasing policies, no free trade between provinces, other government expenditures, the effect of other department of consumer and corporate affairs, department of communications, department of transportation, department of finance, protecting consumers, Canada deposit insurance corporation, the impact of municipalities on business, provincial regulation of business, labour standards and working conditions, environment regulation, employment and immigration in Canada, nation research council, government impact on farming business, supply management under attack, does Canada need an industrial policy?

HOW GOVERNMENT AIDS EXPORTERS: accessing the global market: services of the Canadian government, trade counselling and assistance, programs that offer financial assistance, export financing /foreign sales procurement, trade data and publications.

ETHICAL BEHAVIOUR, THE ENVIRONMENT, AND SOCIAL RESPONSIBILITY: ethical behaviour in business and government, a brief history of ethics in business, a murky road to wealth, modern capitalism, the end of laissez-faire capitalism, a new emphasis on corporate social responsibility, ethical behaviour is profitable, some questionable practices, weapons sales, atomic reactors sold to romania, land mine, hiv – infected blood supply, the west ray coal mine disaster, discrimination against women, white-collar crime, price-fixing and bid rigging, drugs and pharmaceuticals, asbestos, cigarettes, progress in corporate social responsibility, corporate responsibility in the 21st century, the impact of environment issues on business, trade and environment issues on business, trade and environmental issues, the forestry industry, worldwide deforestation, pesticides and agriculture, sewage wastes, affect of accidents and bankruptcies, not in my backyard, technological solutions, the global environment, the problems of endless growth, what is the answer? Global application of Canadian technology sustainable development, a radically different answer.

FORMS OF BUSINESS ORGANIZATION: forms of business ownership: advantages and disadvantages of different forms of ownership, small businesses, large businesses, sole proprietorships, advantages of sole proprietorships, disadvantages of sole proprietorships, partnerships, advantages of partnerships, disadvantages of partnerships, categories of partners, how to form a partnership, corporations, advantages of corporations, disadvantages of corporations, other types of corporations, corporate expansion: mergers and acquisitions, franchising, advantages of franchises, disadvantages of franchises, buying a franchise, franchising opportunities overseas, cooperatives, which form is for you?

SMALL BUSINESS AND ENTREPRENEURSHIP: small business: a major player in the Canadian economy, the entrepreneurial challenge, what does it take to be a successful entrepreneur? Women entrepreneurs, entrepreneurs of the future, entrepreneurial teams, what is a small business? Wide diversification, starting a small business, funding a small business, personal considerations before going into business, buying a business, causes of small business

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ENTREPRENEURIAL READINESS QUESTIONNAIRE

LEADERSHIP AND MANAGEMENT: the management challenge of the future, the changing roles of managers, the most effective managers, the definition and functions of management, planning: creating a vision for the organization, organizing: creating a unified system out of multiple organizations, the customer-oriented organization, organization is becoming interim, directing and empowering, from direction to empowerment of teams, controlling, new criteria for measurement: customer satisfaction, leadership: vision and values, leadership styles, the trend toward self-managed teams, tasks and skills at different levels of management, delegating: becoming a team leader, decision making: finding the best ethical alternative, learning managerial skills, verbal skills, writing skills, consumer skills, human relations skills, time management skills, technical skills, managers and leaders are needed everywhere.

ORGANIZING A CUSTOMER-DRIVEN BUSINESS: the changing structure of organization, the fundamentals of bureaucracy, how organizational structure has evolved, history of organizational theory, max weber and organizational theory, the contributions of joan woodward, designing more responsive organizations, tall versus flat organizational structures, span of control. Departmentalization, centralization versus decentralization of authority, models, line organizations, line and staff systems, matrix organizations, cross-functional, self-managed teams, the restructuring process and total quality, turning the organization upside-down to empower employees, turning the organization inside out -outsourcing, service-oriented organizational culture, informal organization.

PRODUCING WORLD-CLASS PRODUCTS AND SERVICES: Canada’s manufacturing base, fundamentals of production and productivity, challenges to Canada, reducing input costs, increasing the volume or value of outputs, decreasing inputs and increasing outputs, restructuring for greater productivity, production process, meeting production goals, materials requirement planning: the right amount in the right place at the right time, modern production techniques, just-in-time inventory control, flexible manufacturing, lean manufacturing, mass customization, competing in time, computer-aided design and manufacturing (cad/cam).

USING TECHNOLOGY TO MANAGE INFORMATION: the role of information technology, how information technology changes business, moving from information technology toward knowledge technology, cruising the information highway, drivers ed for the information highway, how to drive in the fast lane: the internet, managing information, the enabling technology: hardware, computer networks, software, word processing programs, spreadsheet programs, database programs, graphics programs, communications programs, integrated programs, groupware, effects of information technology on management and business, problems with information technology.

MOTIVATING EMPLOYEES AND BUILDING SELF-MANAGED TEAMS: the importance of motivation. Early management studies – taylor, the hawthorne studies – mayo, maslow’s hierarchy of needs, applying maslow’s theory, mcgregor’s theory x and theory y,

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HUMAN RESOURCE MANAGEMENT: managing the most important asset – people: the human resource function, trends and issues in hrm, importance of hrm, the human resource challenge, planning human resources, recruiting employees, selecting employees, training and developing employees for optimum performance, employee orientation: making new employees feel at home, on-the job training: learning from others, apprentice programs: learning advances skills, off-the-job training: more formal training advances skills, vestibule training: getting used to equipment, job simulation: try before you fly, developing managers, performance appraisals: getting optimum results, compensating employees to attract and keep the best, compensation for woman. Pay systems, employee benefits, adopting flexible work schedules, job sharing, flextime’s plans, compressed work weeks, an example of a modern hrm department, working at home, termination employment, voluntary departure, laying off employees, laws affecting human resource management. Affirmative actions.

GETTING THE JOB YOU WANT: a five-step job search strategy, the job search, writing a resume. Writing a cover letter, preparing for job interviews, be prepared to change jobs.

DEALING WITH EMPLOYEE – MANAGEMENT ISSUES AND RELATIONS: the major issues facing labour-management relations, plant closing and layoffs, the impact of old – attitudes. Transformation of the Canadian economy: part of a universal process, history and role of trade unions in Canada, the rise of industrial capitalism, beginnings of trade unionism, worker’s rights entrenched in law, legislation affecting labour – management relations, the collective bargaining process, hiring conditions. Grievance procedure, arbitration. Mediation, when unions and management disagree, strikes and lockouts, battles for public support, other tactics, strikes, lockouts and the law, restrictions on right to strike, legislating strikers back to work, structure and size of trade unions in Canada, future of labour – management relations, can unions and management still afford adversarial roles, some important issues union are currently championing, how ethical are unions?, executives as employees of companies, executive compensation, executive responsibility and risk. Problems of middle managers.

MARKETING: building customer relationships: what is marketing? Buying is marketing too, understanding the marketing process, designing a product to meet needs, getting the product to consumers, total quality and the marketing concept, a brief history of the marketing concept, from a customer orientation to delighting customers and other stakeholders, from training all employees to uniting organizations. Maintaining profit orientation. A more societal concept for the 1990s, the movement away from mass marketing, marketing management and the marketing mix, the eight functions of marketing. Utilities created by marketing, determining what customers want, The Marketing Research Process, Using Research to Understand Consumers, Recognizing Different Markets: Consumer and Business-to-Business, the Consumer Market, Business-to-Business Marketing. Career Prospects in Marketing.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 124 CCSCARE.CO Business – Healthcare – Technology Courses DEVELOPING AND PRICING QUALITY PRODUCTS AND SERVICES: product development and the value package, developing a value package. Product lines and the product mix, product differentiation. Marketing different classes of consumer goods and services, marketing industrial goods and services, packaging, the growing importance of packaging, branding, brand categories, private labels challenge name brands, building brand equity and loyalty, building brand associations, product management. New – product success, the new – product development process, generating new-product ideas, product screening and analysis, product development and testing, commercialization. The international challenge, the design challenge, the product life cycle, example of a product life cycle, importance of a product life cycle, extending the life cycle, competitive pricing, pricing objectives, price determination. Pricing strategies, the pricing revolution, additional pricing tactics, non-price competition.

PROMOTING AND DISTRIBUTING PRODUCTS AND SERVICES: the importance of promotion, the promotion mix. Advertising, the importance of advertising, infomercials, technology in advertising, customized advertising versus global advertising, person selling. Steps in the selling process, business-to-business selling, sales promotion. Public relations and publicity, preparing the promotion mix, promotional strategies, integrated marketing communications (imc) systems, implements an integrated marketing communication system, word of mouth, the role of distribution in business, when we need middlemen, types of distribution systems, corporate distribution systems, contractual distribution systems, administered distribution systems, the channel caption, supply chain management, physical distribution – logistics management, transportation modes, criteria for choosing physical distribution system, containerization, the storage function, materials handling, wholesale middlemen, merchant wholesalers, retailer middlemen, how retailers compete for the consumer dollar, retail distribution strategy, direct selling.

ACCOUNTING FUNDAMENTALS: the importance of accounting, accounting is the heart of business management, what is accounting? Accounting is user oriented, private and public accountants, accounting versus bookkeeping, what bookkeepers do, the accounts of accounting, asset accounts, liabilities accounts. Owner’s equity accounts, revenue accounts, cost of goods sold account, expense accounts, accounting journals, accounting ledgers, double – entry accounting system, financial statement, the incomes statement, the balance sheet. Ratio analysis, accounting complexity, generally accepted accounting principles, cash-flow problems, some concerns of the accounting profession, careers in accounting.

FINANCIAL RATIONS: evaluating a company’s operations and financial health: handling cash-flow problems: average collection period of receivables, inventory turnover, gross margin (or profit), return on sales, return on investment (roi), earning per share (eps), debt/equity ratio, liquidity: can payment commitments be met?, who is interested in ratios?

MANAGING FINANCIAL RESOURCES: finding financing: a crucial issue, the role of finance, causes and effects of financial problems, what is finance?, financial planning, forecasting financial needs, developing budgets, establishing financial control, the need to have funds available, financing daily operations, financing accounts receivable, financing the purchase of inventory, financing major capital expenditures, alternative sources of funds, short-term financing, long-term financing, surplus cash funds. Debt financing, equity financing, securities

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 125 CCSCARE.CO Business – Healthcare – Technology Courses markets, debt financing through selling bonds, the terminology of bonds, different classes of bonds, special bond features, bonds as investment, equity financing through issuing stock, the terminology of stock, advantages and disadvantages of issuing stock, issuing preferred stock, issuing common stock, how to buy bonds and stocks (securities), buying securities in margin, stock indexes, cycles in the stock market and interest rates. 18 lessons 18 assignments. Course #9068ac

ESSENTIALS OF MANAGEMENT COURSE OUTLINE:

MANAGEMENT: science, theory, and practice, management and society: social responsibility and ethics, the nature and purpose of planning, objectives, strategies, policies, and planning premises, decision making, the nature and purpose of organizing, basic departmentation, line/staff authority and decentralization, effective organizing and organizational culture, human resource management and selection, performance appraisal and career strategy, manager and organization development, managing the human factor, motivation, leadership, communication, the systems and process of controlling, control techniques and information technology, productivity and operations management, overall and preventative control, international management: toward a unified, global management theory. 11 lessons 11 assignments. Certificate title “Essentials of Management”. Course #9068bc

HUMAN RESOURCE AND OFFICE MANAGEMENT

On successful completion of your training you will have mastered the essential knowledge required by human resource personnel in the day-to-day performance of their duties. Whether you choose to work in office management or human resource management, you will by ready to assume the responsibility when the opportunity arises. Your comprehensive training starts from basics and includes human relations, business organization, business records management, psychological testing and analysis, office management, and managing human resources. No prerequisite. Approximately 70 lessons and 70 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all subjects you will by awarded the CCS certificate “Human Resource and Office Management”. Course #7068A

HUMAN RESOURCE MANAGEMENT

The human resource department is responsible for the carrying out of staffing policies and the administration of employees. Your training will prepare you to perform typical duties such as: the selection, compensation and training of staff, contract negotiations and resolving of organizational conflict, formulating policy and strategies. Your course starts from basics and includes human relations, psychological testing and analysis, and managing human resources. No prerequisite. Approximately 49 lessons and 49 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all subjects you will be awarded the CCS certificate “Human Resource Management”. Course #7069A

MANAGING HUMAN RESOURCES COURSE OUTLINE

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PART 1 THE ROLE OF HUMAN RESOURCES MANAGEMENT: why study human resources management (hrm), the importance of hrm, hrm: current challenges, the role of the hr department, the hr role of managers and supervisors, the development of human resources management, the factory system, the mass production system, contributions of industrial/organizational psychology, the hawthorne studies, the human relations movement, contributions of the behavioural sciences, growth of governmental regulations, increased specialization of hr functions, increasing emphasis on strategic management, professionalization of human resources management, professionalization of human resources management, professional associations and certification, code of ethics, professional literature, research organizations, academic training, programs for managing human resources, objectives, policies, procedures, human resources information systems, the budget, evaluating the human resources program, the human resources manager, in-house consultants, outside consultants and outsourcing, department organization, hrm in the future.

THE ENVIRONMENT FOR HUMAN RESOURCES MANAGEMENT: elements of an organization’s environment, the external environment, the internal environment, changes that challenge managers of human resources, demographic changes, job and occupational trends, cultural changes, human resources and total quality management.

EQUITY AND DIVERSITY IN HUMAN RESOURCES MANAGEMENT: employment equity, status of designated groups, benefits of employment equity, the legal framework, the charter of rights and freedoms, Canadian human rights act (chra), pay equity, an act respecting employment equity (federally regulated companies), the employment equity act, the implementation of employment equity within organizations, other employment equity issues, managing diversity, creating an environment for success.

HUMAN RESOURCES PLANNING: human resources planning, importance of human resources planning, elements of effective hrp, forecasting employee demand, supply analysis, balancing supply and demand considerations, evaluating restructuring.

JOB REQUIREMENTS: the role and importance of jobs, role of jobs in the organization, changing role of jobs in society, relationship of job requirements and hrm functions, recruitment, selection, training and development, performance appraisal, compensation management, job analysis, the job analyst’s responsibilities, gathering job information, controlling the accuracy of job information, the noc and job analysis, job and job analysis, approaches to job analysis, job descriptions, problems with job descriptions, writing clear and “specific job descriptions, the value of written job requirements, job design, industrial engineering considerations, human engineering considerations, job design and the problem of overspecialization, behavioural considerations, job characteristics, adjustment in work schedules.

HUMAN RESOURCES RECRUITMENT: recruiting within the organization, advantages of recruiting from within, methods of locating qualified job candidates, limitations of recruiting from within, methods of locating qualified job candidates outside the organization, the labour market, outside sources of recruitment, improving the effectiveness of external recruitment,

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SELECTION: matching people and jobs, use of job specifications, the selection process, obtaining reliable and valid information, sources of information about job candidates, application forms, biographical information blanks, background investigations, the polygraph, honesty and integrity testing, graphology, employment tests, the nature of employment tests, classification of employment tests, the employment interview interviewing methods, guidelines for employment interviews, types of pre-employment questions to ask, medical examination, drug testing, reaching a selection decision, summary of information about applicants, decision strategy, the final decision.

PART 2

TRAINING: orientation, benefits of orientation, continuous process, cooperative endeavour, careful planning, follow-up and evaluation, the scope of training, the systems approach to training, needs analysis phase, formulating instructional objectives, designing the training program, evaluation phase, meeting training goals, training non-managerial employees, on-the- job training, off-the-job training, apprenticeship training, cooperative training, internships, and governmental training, training managers and supervisors, on-the job experiences, off-the-job experiences, special training programs, literacy, team training, training for diversity, global training, the learning organization.

CAREER DEVELOPMENT: phases of a career development program, determining individual and organizational needs, creating favourable conditions, inventorying job opportunities, gauging employee potential, career development programs for a diverse workforce, management development programs, career development for women, career development for visible minorities, dual-career couples, personal career development, stages of career development, developing personal skills, choosing a career, choosing an employer, the “plateau trap”, becoming an entrepreneur, keeping a career in perspective.

APPRAISING AND IMPROVING PERFORMANCE: performance appraisal programs, purposes of performance appraisal, why appraisal programs sometimes fail, developing an effective appraisal program, establishing performance standards, complying with the law, deciding who should appraise performance, training appraisers, performance appraisal methods, trait methods, behavioural methods, results method: management by objectives, which performance appraisal method to use? Appraisal interviews, three types of appraisal interviews, conducting the appraisal interview, improving performance.

MANAGING COMPENSATION: The compensation program, compensation objectives and policies, the pay-for-performance standard, the motivation value of compensation, the basis for compensation, components of the wage mix, external factors, internal factors, job evaluation systems, job ranking system, job classification system, point system, factor comparison system, job evaluation for management positions, the compensation structure, wage and salary surveys, the wage curve, pay grades, rate ranges, classification of jobs, governmental regulation of compensation, Canada labour code, Employment Standards Acts, Child Labour Provisions,

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INCENTIVE COMPENSATION: Reasons and requirements for incentive plans, reasons for adopting an incentive plan, requirements for a successful incentive plan, setting performance measures, administering incentive plans, incentives for non management employees, incentives for hourly employees, standard hour plan, incentives for management employees, merit raises, lump-sum for professional employees, incentives for executive employees, components of executive compensation, gain sharing incentive plans, profit-sharing plans, three unique bonus plans, stock ownership, employee stock ownership plans (esops).

EMPLOYEE BENEFITS: employee benefits programs, growth of employee benefits, requirements for a sound benefits program, concerns of management, employee benefits required by law, Canada and quebec pension plans (cpp/qpp), unemployment insurance (ui), supplemental unemployment insurance (subs), workers’ compensation insurance, provincial hospital and medical services, leaves without pay, discretionary major employee benefits, health-care benefits, pay for time not worked, life insurance, retirement programs, pension plans, employee services, employee assistance program, counselling services, educational assistance plans, child care, elder care, other services.

OCCUPATIONAL HEALTH AND SAFETY: legal requirements for health and safety, acts and regulations, duties and responsibilities, penalties for employer noncompliance, workers’ compensation, creating a safe work environment, safety motivation and knowledge, safety awareness programs, enforcement of safety rules, accident investigations and records, creating a healthy work environment, health and hazards and issues, building better health, employee assistance programs, the management of stress, what is stress?, job-related stress, stress- management programs.

THE DYNAMICS FOR LABOUR RELATIONS: government regulation of labour relations, labour relations legislation, the labour relations process, why employees unionize, organizing campaigns, how employees become unionized, impact of unionization on hrm, structures, functions, and leadership of labour unions, structure and functions of the Canadian labour congress, structure and functions of international and national unions, structure and functions of local unions, union leadership approaches and philosophies, labour relations in the public sector, political nature of the management-management relationship, strikes in the public sector, contemporary challenges to labour organizations, foreign competition and technological change, decline in public image of labour, efforts to unionize white-collar employees, innovative workplace practices.

COLLECTIVE BARGAINING AND CONTRACT ADMINISTRATION: the bargaining process, good-faith bargaining, preparing for negotiations, conducting the negotiations, the union’s power in collective bargaining, the employer’s power in collective bargaining, resolving bargaining deadlocks, trends in collective bargaining, changes in collective bargaining relationships, facilitating union-management cooperation, concessionary bargaining, the labour agreement, the issue of management rights, union security agreements, administration of the

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INTERNATIONAL HUMAN RESOURCES MANAGEMENT: managing across borders, the environment of international business, domestic versus international hrm, international staffing, recruitment, selection, training and development, skills of the global manager, content of training programs, training methods, developing local resources, performance appraisal, who should appraise performance? Adjusting performance criteria, providing feedback, compensation, compensation of host-country employees, compensation managers, international organizations and labour relations,. The role of unions, collective bargaining in other countries, international labour organizations, labour participation in management.

OFFICE MANAGEMENT AND ADMINISTRATION COURSE OUTLINE

DEVELOPING BASIC CONCEPTS IN ADMINISTRATIVE OFFICE MANAGEMENT: managing offices in our global economy: administrative office management defined, the functions of management, the functions of administrative office management, the administrative office manager, schools of management thought.

APPLYING BASIC MANAGEMENT PRINCIPLES: basic principles of management, forms of organization, centralizing/decentralizing managerial authority, leadership styles of the administrative office manager.

DEVELOPING PROBLEM-SOLVING SKILLS: administrative office managers as problem solvers, the problem-solving process, barriers in solving office problems, a case illustration of problem solving.

ADMINISTERING OFFICE SYSTEMS: the administrative office systems function, basic systems concepts, conducting systems studies, organizing the systems function, the human system in the office.

COMMUNICATING IN THE OFFICE: the communication process, communication networks, the flow of communication, barriers to effective communication, non-verbal communication, report-writing principles.

MANAGING A CULTURALLY DIVERSE WORK-FORCE: recruiting and orienting the workforce: background information about the workforce problem, sources of office workers, selecting office workers, pre-employment testing, orienting the office staff, government regulations affecting the employment process, other federal regulations affecting the employment process.

SUPERVISING THE OFFICE STAFF: the office supervision process, motivating the workforce, ethics and value systems, training, appraising, and promoting office personnel: training, entry-level training, supervisory training and management development (stmd), appraising the office worker’s performance, promoting, terminating the office worker’s services.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 130 CCSCARE.CO Business – Healthcare – Technology Courses ANALYZING OFFICE JOBS: uses of office job analysis, gathering and analyzing job information, job descriptions, job specifications, job evaluation, administering office salaries: objectives of office salary administration, factors to consider in determining office salaries, pricing office jobs, variable pay plans.

PROVIDING EMPLOYEE BENEFITS: why companies provide employee benefits, nature and extent of employee benefits, developing and implementing a cost-effective employee benefits program, examining workplace issues: the workers’ physical and mental well-being, job attendance and work schedules, unionization of office workers.

MANAGING ADMINISTRATIVE SERVICES: managing office space: space in the administrative office system, the space management program, space needs in the office, office design plans, space planning in work centre, principles of space management, relocating the office, the workplace of the future, planning an ergonomically sound office environment: ergonomic needs in the office, the surface environment, the seeing environment, the hearing environment, the air environment, the safe and secure environment, the ergonomic environment in tomorrow’s workplace, managing energy in the office.

SELECTING OFFICE FURNITURE AND EQUIPMENT: selecting office furniture and equipment, procuring office equipment, maintaining office equipment, replacing office equipment, centralizing the control of office equipment, and automating the office: the nature and purpose of computers, computer systems technology, the automated office, applications of automated systems, managing automated office systems.

UNDERSTANDING TEXT/WORD PROCESSING SYSTEMS: written communications in the office, the text/word processing (t/wp) systems, manual t/wp systems, automated t/wp systems, management of t/wp systems, distributing information: telecommunication and mailing systems: telecommunication systems, the tools of telecommunication systems, telecommunication services, managing telecommunication systems, managing mailing systems.

MANAGING RECORDS: the records management function in the organization, the records life cycle, paper forms and records systems, managing the records life cycle with manual systems, managing the records life cycle with automated systems, administration of the records management program, managing micro image and reprographic systems: micro image technology, management of micro image systems, reprographic technology, management of reprographics systems.

CONTROLLING ADMINISTRATIVE SERVICES: improving administrative office systems: why systems must change, the systems improvement process, defining objectives, surveying the present system, and proposing changes for systems improvement, major studies in administrative office systems, designing, installing, and evaluating the improved system, improving office productivity: work measurement and work standards, preparing for the work measurement program, methods of measuring routine office work and setting standards, performance standards for non-routine office jobs, improving office productivity through quality management.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 131 CCSCARE.CO Business – Healthcare – Technology Courses BUDGETING ADMINISTRATIVE EXPENSES: the aom’s role in budgetary control, principles of preparing administrative expenses budgets, the administrative expenses budget, cost-analysis problems related to budgetary control. 15 lessons 15 assignments. Course #9070bc

MARKETING ADVERTISING AND SALES MANAGEMENT

On successful completion of your training you will have mastered the essential knowledge required by marketing, advertising, and sales personnel in the day-to-day performance of their duties. Whether you choose to work in marketing, advertising or sales departments you will be ready to assume the management responsibility when the opportunity arises. Your comprehensive training starts from basics and includes: human relations, business operations and procedures, marketing organization, Canadian advertising, sales psychology and selling: building partnerships. No prerequisite. Approximately 96 lessons and 96 assignments. Your tuition covers all lessons, textbooks and instruction. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all subjects you will be awarded the CCS certificate “Marketing Advertising and Sales Management.” Course #7070A

MARKETING ORGANIZATION COURSE OUTLINE

MARKETING’S ROLE IN THE GLOBAL ECONOMY: marketing-what’s it all about? How marketing relates to the production of goods and services, marketing is important to you, how should we define marketing?, micro-marketing defined – every society needs an economic system, how economic decisions are made, all economies need macro-marketing systems, the role of marketing in economic development, stages of economic development, nations’ macro- marketing systems are connected, can mass production satisfy a society’s consumption needs?, who performs marketing functions?, how well does our macro-marketing system work?

MARKETING’S ROLE WITHIN THE FIRM OF NONPROFIT ORGANIZATION: marketing’s role has changed a lot over the years, what does the marketing concept mean? Adoption of the marketing concept has not been easy or universal, the marketing concept applies in nonprofit organizations, the marketing concept, social responsibility, and marketing ethics, the management job in marketing, what is marketing strategy planning?, selecting a market – oriented strategy is target marketing, developing marketing mixes for target markets, the marketing plan is a guide to implementation and control, the importance of marketing strategy planning, strategy planning doesn’t take place in a vacuum, market-oriented strategy planning helps, non-marketing people too, economics fundamentals, products and markets as seen by customers and potential customers, markets as seen by suppliers, demand and supply interact to determine the size of the market and price level, demand and supply help us understand the nature of competition.

FINDING TARGET MARKET OPPORTUNITIES WITH MARKET SEGMENTATION: what are attractive opportunities? Types of opportunities to pursue, international opportunities should be considered, search of opportunities can begin by understanding markets, naming product – markets and generic markets, market segmentation defines possible target markets,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 132 CCSCARE.CO Business – Healthcare – Technology Courses what dimensions are used to segment markets? The above approach applies in business markets too, international marketing requires even more segmenting, more sophisticated techniques may help in segmenting, positioning helps identify product-market opportunities.

EVALUATING OPPORTUNITIES IN THE CHANGING MARKETING ENVIRONMENT: the marketing environment, objectives should set firm’s course, company resources may limit search for opportunities, the competitive environment, the economic environment, the technological environment, the political environment, the legal environment, the cultural and social environment, how to evaluate opportunities, planning grids help evaluate a portfolio of opportunities, multi -product firms have a difficult strategic planning job, firms have a difficult strategic planning job, evaluating opportunities in international markets.

GETTING INFORMATION FOR MARKETING DECISIONS: marketing managers need information, marketing information systems can help, what is marketing research? The scientific method and marketing research, five-step approach to marketing research, defining the problem- step 1, analyzing the situation – step 2, getting problem-specific data – step 3, interpreting the data – step 4, solving the problem – step 5, international marketing research, how much information do you need?

DEMOGRAPHIC DIMENSIONS FOR THE CANADIAN CONSUMER MARKET: population people buy goods and services, ethnic markets in Canada, the french Canadian market, a look at the future, income-markets need people with money, consumer spending patterns are related to population and income, other factors also influence spending, life stage is especially important, international, what do third world consumers really need? Marketers search for growing markets, population is becoming more concentrated, there’s no market when there’s no income, income growth expands markets, a business and a human opportunity.

BEHAVIOURAL DIMENSIONS OF THE CONSUMER MARKET: consumer behaviour – why do they buy what they buy? The behavioural sciences help us understand the buying process, psychological influences within an individual, social influences affect consumer spending patterns are related to population and income, other factors also influence spending, life stage is especially important, international, what do third world consumers really need? Marketers search for growing markets, population is becoming more concentrated, there’s no market when there’s no income, income growth expands markets, a business and a human opportunity.

BUSINESS AND ORGANIZATIONAL CUSTOMERS AND THEIR BUYING BEHAVIOUR: business and organizational customers. A big opportunity, organizational customers are different, many different people may influence a decision, organizational buyers are problem solvers, basic methods in organizational buying, buyer-seller relationships in business markets, manufacturers are important customers, producers of services-smaller and more spread out, retailers and wholesales buy for their customers, the farm market, the government market.

ELEMENTS OF PRODUCT PLANNING FOR GOODS AND SERVICES: the product area involves many strategy decisions, what is a product? Differences in goods and services, whole

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 133 CCSCARE.CO Business – Healthcare – Technology Courses product lines must be developed too, product classes help plan marketing strategies, consumer product classes, convenience products purchased quickly with little effort, shopping products – are compared, specialty products no substitutes, please! Uncouth products – need promotion, one product may be seen as several consumer products, business products are different, business product classes – how they are defined, installations – major capital items, accessories – important but short – lived capital items, raw material – farms and natural products are expense items, component parts and materials – import expense items, supplies – support maintenance, repair and operations, professional services – pay to get it done, branding needs a strategy decision too, branding – why it developed, conditions favourable to branding, achieving brand familiarity is not easy, protecting Canadian trademarks and brand names, what kind of brand to use?, who should do the branding? The strategic importance of packaging, what is socially responsible packaging? Warranty policies are a part of strategy planning.

PRODUCT MANAGEMENT AND NEW PRODUCT DEVELOPMENT: managing products over their life specific markets, product life cycles vary in length, planning for different stages of the product life cycle, new-product planning, an organized new-product development process is critical, new-product development - a total -company effort, need for product managers, place and development of channel systems: place decisions are an important part of marketing strategy, place decisions are guided by “ideal” place objectives, channel system may be direct or indirect, discrepancies and separations require channel specialists, channel relationship must be managed, vertical marketing systems focus on final customers, the best channel system should achieve ideal market exposure, channel systems can be complex.

LOGISTICS AND DISTRIBUTION CUSTOMER SERVICE: physical distribution gets it to customers, physical distribution customer service, physical distribution customer service, physical distribution concept focuses on the whole distribution system, the transporting function adds value to a marketing strategy, which transporting alternative is best? Economies of scale in transporting, the storing function and marketing strategy, specialized storing facilities can be very helpful, the distribution centre – a different kind of warehouse, physical distribution challenges and opportunities.

RETAILERS AND STRATEGIC PLANNING: the nature of retailing, the retailer as a distributor of goods, the retailer as a strategic manager, the impact of technology, globalization in retailing, the future of retailing, wholesaling, possible wholesaling functions, different kinds of wholesalers have different costs and benefits, merchant wholesalers are the most numerous, agent middlemen are strong on selling, a statistical overview of Canadian wholesaling, comeback and future of wholesalers.

PERSONAL SELLING: the importance and role of personal selling, what kinds of personal selling are needed? Order getters – develop new business relationships, order takers – nurture relationships to keep the business coming, supporting sales force – informs and promotes in the channel, the right structure helps assign responsibility, sound selection and training to build a sales force, compensating and motivating salespeople, personal selling techniques – prospecting and presenting.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 134 CCSCARE.CO Business – Healthcare – Technology Courses ADVERTISING AND SALES PROMOTION: advertising, sales promotion, and marketing strategy decisions, the importance of advertising, advertising objectives are a strategy decision, objectives determine the kinds of advertising needed, coordinating advertising efforts with cooperative relationships, choosing the “best” message – what to communicate, advertising agencies often do the work, measuring advertising effectiveness is not easy, how to avoid unfair advertising, sales promotion – do something different to stimulate change, problems in managing sales promotion, different types of sales promotion for different targets.

PRICING OBJECTIVES AND POLICIES: price has many strategy dimensions, objectives should guide strategy planning for price, profit -oriented objectives, status quo pricing objectives, most firms set specific pricing policies – to reach objectives, price flexibility policies, price level policies – over the product life cycle, most price structures are built around list prices, discount policies – reductions from list prices, allowance policies – off list prices, some customer’s get extra something, list price may depend on geographic pricing policies, legality of pricing policies, marketing arithmetic, the operating statement, computing the stock turn rate, operating ratios analyze the business markups, markdown ratios help control retail operations, return on investment (roi) reflects asset use.

PRICE SETTING IN THE BUSINESS WORLD: price setting is a key strategy decision, some firm’s just use markups, average cost pricing is common and can be dangerous, marketing manager must consider various kinds of costs, some firms add a target return to cost, break-even analysis can evaluate possible prices, marginal analysis considers both costs and demands, demand – oriented approaches for setting prices, pricing a full line, bid pricing and negotiated pricing depends heavily on costs.

DEVELOPING INNOVATIVE MARKETING PLANS: marketing planning process is more than assembling the four p’s, blending the four p’s takes understanding of a target market, forecasting target market potential and sales, forecasting company and product sales by extending past behaviour, predicting future behaviour calls for more judgment and some opinions, analysis of costs and sales can guide planning, the marketing plan brings all the details together, companies plan and implement whole marketing programs, planning for involvement in international marketing, social marketing: theory and practice, social marketing, reducing tobacco demand in Canada.

IMPLEMENTING AND CONTROLLING MARKETING PLANS: evolution and revolution: good plans set the framework for implementation and control, speed up information for better implementation and control, effective implementation means that plans work as intended, building quality into the implementation effort, control provides feedback to improve plans and implementation, sales analysis shows what’s happening, performance analysis looks for differences, performance indexes simplify human analysis, a series of performance analyses may find the real problem, marketing cost analysis – controlling costs too, planning and control combined, the marketing audit.

MANAGING MARKETING LINK WITH OTHER FUNCTIONAL AREAS: marketing in the broader context, the finance function: money to implement marketing plans, production must be coordinated with the marketing plans, accounting data can help in understanding costs and

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 135 CCSCARE.CO Business – Healthcare – Technology Courses profit, people put plans into action, ethical marketing in a consumer – oriented world: appraisal and challenges: how should marketing be evaluated? Can consumer satisfaction be measured? Micro-marketing often does cost too much, macro-marketing does not cost too much, challenges faces marketers, how far should the marketing concept go? Career planning in marketing, there’s a place in marketing for you, marketing jobs can pay well, develop your own personal marketing strategy, conduct your own personal marketing strategy, conduct your own personal analysis, environment analysis, develop objectives, developing your marketing plan, implementing your marketing plan. 15 lessons 15 assignments. Certificate title “Marketing Organization”. Course #9071ac

CAREER OPPORTUNITIES IN ADVERTISING

CANADIAN ADVERTISING

This course focuses on contemporary communications practice. Among these issues are relationship marketing and the need for direct-response communications to help build relationships; the impact of technology and how it has changed the way that organizations communicate; and the rising demands among client organizations for integrated marketing communications programs to resolve their business problems. These issues have an impact on communications planning. This course has a strong emphasis on strategic planning. The goal is to present planning strategies in the context of how plans fit together. The concepts in the course are relevant to business, marketing, and advertising students, as well as to future managers who are pursuing a career in marketing communications. This course contains 6 instructional units: advertising and marketing, marketing communications planning, creating the message, communicating the message: planning message placement, communicating the message: traditional choices, communicating the message: integrated media choices. Prerequisite: there is no formal prerequisite for this course. However, students are required to have grade 12 or mature student status. 15 lessons and 15 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Canadian Advertising”. Course #CA0

ADVERTISING AND SALES

There are many opportunities for people in advertising and sales department of companies, advertising agencies, and media departments, such as tv stations, radio stations, newspapers, and print publication. These are often well-paid commission positions where your earnings depend on how hard you work. What holds you back from the exciting world of sales is simply the lack of knowledge. This course has been designed to provide this knowledge. There is nothing to stop you from taking the first step and enrolling. Enroll today and we will train you and give you the knowledge and confidence to begin earning. Your course starts from basics and includes human relations, adversity, sales psychology, and successful selling techniques. Approximately 62 lessons and 62 assignments. On successful completion of each subject you will be awarded the CCS certificate “Advertising and Sales”. Course #7073A

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 136 CCSCARE.CO Business – Healthcare – Technology Courses ADVERTISING AND GRAPHIC ARTS

This specialist course is for people who wish to pursue a career dealing with the production of printed advertising and promotional materials. On successful completion of your course, you will have acquired the essential knowledge required by print specialists in the day-to-day performance of their duties. Your course starts from basics and includes human relations, advertising, designing for studio production, graphic arts. 43 lessons and 43 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three subjects you will receive the certificate “Advertising and Graphics Arts”. Course #7073B

ADVERTISING COURSE OUTLINE

THE FOUNDATIONS OF ADVERTISING: advertising: many faces, places, inside the world of advertising, types of advertising, functions of advertising, advertising and market, the marketing concept, the marketing mix, advertising and communication, the communication process, communication phases in advertising, integrated marketing communication, the evolution of advertising, the early days, the industrial revolution, the age of technology, today’s challenges and opportunities, better local and global targeting enhanced creativity through technology, new media horizons, results driven advertising, the advertising planning process, summary, key terms.

THE ADVERTISER AGENCY PARTNERSHIP: the advertiser: the visible partner, choosing an independent or an in-house agency, organizing the advertising department, the advertising agency: the invisible partner, what advertising agencies do, how agencies are structured, what various agencies offer, how agencies are paid, forging the advertiser agency partnership, starting a new relationship, working with an agency, key terms.

THE ADVERTISING ENVIRONMENT: the environment of advertising, advertising and the economy, pricing, consumer demand, competition, advertising and ethics, ethical dilemmas and ethical lapses, ethical issues in advertising, advertising and regulation, the laws that govern advertising, federal regulation of advertising, nongovernmental regulation, industry self- regulation, key terms.

AUDIENCE ANALYSIS AND BUYER BEHAVIOUR: why it’s important to underside your audience, the two advertising audience, the consumer audience, the organizational audience, why people buy, perception, learning, decision making, organizational buying behaviour, organizational buying centres, derived demand, information collection and analysis, supplier section, key words.

SEGMENTATION, TARGETING, & POSITIONING: Advertising to a fragmented market, segmentation: identifying the parts of a market, why is segmentation important? How do advertisers segment markets?, targeting: in search of the ideal audience, meaningful segments, attractive segments, targeting market options, positioning: moving into the audiences’ mind, the importance of positioning, positioning for leaders and followers, key terms.

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ADVERTISING RESEARCH: understanding research, why advertisers conduct research, how advertisers approach research, conducting research step 1: define the problem and set research goals, step 2: identify sources of information step 3: evaluating advertising effectiveness, using commercial advertising research services, ensuring quality in advertising research, key terms.

OBJECTIVES, STRATEGY, AND PLANS: guiding the advertising program, the marketing plan: bringing it all together, situation analysis marketing objectives, marketing strategy, action plan, brand equity, integrated marketing communications: planning, the advertising plan: getting the word out, advertising objectives, advertising strategy, advertising budget: paying for it all, the sales response function, budgeting methods, the budgeting process, key terms.

INTERCULTURAL AND INTERNATIONAL ADVERTISING: intercultural advertising, the growing interest in intercultural advertising, culture and advertising, ethnic perspectives, international: advertising, advertisers, agencies, media, and law, approaches to international advertising, the case for globalization, the case for location, so which is the right approach? The regional alternative, managing international advertising, egocentrism and nationalism, international research, international planning creativity and production, key terms.

CREATIVITY, CREATIVE STRATEGY AND COPYWRITING: creativity in advertisers, creative thinking, the creative contribution, the reactive process, the creative mindset, creative strategy, the selling style: hard or soft, the appeal: connecting with the head and heart, copywriters and copywriting print copy, key terms.

ART DIRECTION: art direction: breathing life and advertising, element of design, principles of design, designing print advertising, choosing a format, setting the style and tone, working with the audio and visual elements, visualizing the commercial key terms

PRINT PRODUCTION: transforming advertising ideas into print, creating mechanicals, creating type, creating visuals, assembling camera ready pages, printing, concepts, methods of printing, colour printing, paper consideration, submitting ads to the media, managing costs and quality in print production, key terms.

ELECTRONIC PRODUCTION: comparing print and electronic production, exploring tv production, the pre-production phase, the production phase, the postproduction phase, exploring radio production, writing good radio copy, choosing music and sound effects, understanding the radio production process, managing spots, and quality in electronic production, key terms.

MEDIA OBJECTIVES, STRATEGIES AND PLANNING: defining media planning, from the marketing plan to the media plan, challenges in the media planning development, media objectives, reaching the target audience, distributing the message, developing media strategy, determining geographic scope, scheduling the message, selecting the media, calculating cost efficiency, using computers in media planning, implementing the media plan, key terms.

PRINT MEDIA: advertising in the print media, advertising in newspapers, types of newspapers, types of newspaper advertising, newspapers today and tomorrow, planning newspaper

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 138 CCSCARE.CO Business – Healthcare – Technology Courses advertising, measuring circulation and readership, understanding newspaper ad rates, placing newspaper ads, using special newspaper services, advertising in magazines, types of magazines, advantages of magazine advertising, limitations of magazine advertising, planning magazine advertising, measuring circulation and readership, understanding magazine ad rates, placing magazine ads, using special magazines services, key terms.

ELECTRONIC MEDIA: advertising in the electronic media, advertising on television, broadcast tv, cable tv, tv syndication, types of tv advertising, tv today and tomorrow, planning tv ads, measuring tv audiences, selecting the right time period, understanding tv ad rates, place ads, using special tv servicing, ad. On radio, how radio reaches listeners, types of radio ads, radio today, and tomorrow, planning radio ads. Advantages and disadvantages of radio ads, measuring radio audiences, selecting time periods, understanding radio ad placements, and rates, using special radio services, key terms.

DIRECT MARKETING AND OUT OF HOME ADVERTISING: direct marketing, using database marketing, using direct mail, using catalogues, using print and electronic media, telemarketing billboards, understanding advantages and disadvantages of direct marketing, out of home advertising, using transit ad, other out of home ad, key words.

SALES PROMOTION AND SUPPLEMENTARY MEDIA: the partnership between sales promotion and advertising, consumer promotion objectives, trade promotion objectives, the shift toward sales promotion, types of consumer promotion, samples, coupons, price promotions and price packs, money-back, contests and sweepstakes, premiums, frequency program, point-of purchase, displays, types of trade promotion, samples trade deal, trade contests and incentives, trade show, sales support, cooperative advertising, supplementary media yellow pages advertising, specialty advertising, other supplementary media, key terms.

PUBLICS RELATIONS AND SPECIAL COMMUNICATION: public relations, managing the public relations process, defining public relations audiences, selecting public relations vehicles, managing crisis communication, special communication, product placement, cause related marketing public service and advocacy advertising, key terms.

LOCAL ADVERTISING: local advertising for local results, local retail advertising, setting local retail ad objectives, budgeting for local retail ad, creating local retail ad, local business ad, setting local business ad objectives, creating local political ad, local media for local impact, print media, electronic media, other media, key terms.

FROM PLAN TO RESULT: the complete campaign: planning the complete ad campaign, analyzing the current situation, understanding the competition, setting the campaign strategy, brand position, audience segments, advertising objectives, creative strategy, media strategy, advertising research, producing the complete ad campaign, electronic media, print media, sales promotion and complementary media, evaluating advertising results. 20 lessons 20 assignments. Course #9074ac

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On successful completion of this course you will have mastered the essential knowledge required by professional purchasing personnel in the day-to-day performance of their duties. You will learn how to determine the right quality, quantity, supplies and price, inventory management, receiving and storekeeping, planning, buying for corporations, buying for institutions, buying for government. Your course starts from basics and includes business calculations (a review), industrial quality control procedures, purchasing supply and materials management. No prerequisite. Approximately 24 lessons and 24 assignments. Your tuition covers all lessons, textbooks and instruction. On successful completion of each subject you will be awarded the CCS certificate “Purchasing and Materials Management”. Course #7075A.

MATERIALS MANAGEMENT

Materials management means a lot of things to a lot of people because it encompasses a variety of things. It includes all activities in the flow of materials from the supplier through to the consumer. This course aims at providing the understanding of the factors influencing materials flow. Materials management is a program designed for students in community colleges and universities. It’s used in technical programs such as industrial engineering, manufacturing engineering, and business programs. Your course starts from basics and includes: materials management, production planning systems, master scheduling, materials requirements planning, capacity management, production activity control, purchasing, forecasting, inventory fundamentals, order quantities, independent demand ordering systems, physical inventory and warehouse management, physical distribution, products and processes, just-in-time manufacturing, and total quality management. 16 lessons and 16 assignments (4 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Materials Management”. Course #IMM01

INDUSTRIAL QUALITY CONTROL COURSE OUTLINE

PURCHASING, SUPPLY AND MATERIALS MANAGEMENT COURSE OUTLINE

PURCHASING: a profession in transition: purchasing as a dynamic profession, a historic perspective, transition to supply management, integration of supply strategy into the strategic business plan, value-adding outputs, strategic activities, breaking down functional barriers, cross functional teams, developing and managing the supply chain, supplier partnerships and strategic alliances, the future.

THE ROLE OF PURCHASING AND SUPPLY MANAGEMENT BUSINESS: types of purchasing in business, purchasing: a function of business, purchasing: materials and productivity, purchasing: manager of outside manufacturing, purchasing function versus purchasing department, profit potential and roi, relations with engineering, relations with operations, relations with marketing, relations with finance, evolution of the function, the

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 140 CCSCARE.CO Business – Healthcare – Technology Courses process, and the organization, purchasing: procurement, supply management, materials management, synthesis.

OBJECTIVES AND POLICIES: objectives: the managerial perspective, objectives: the functional level, objectives: strategy for specific buying plans, policies defining purchasing responsibilities, policies affecting external relationships, policies on pricing and supply sources, policies concerning ethical practices, policies concerning minority business enterprises, the policy manual.

OPERATING PROCEDURES: effective procedures, definition, description, and transmission of the need, supplier qualification and selection; order preparation, order follow-up, receipt and inspection, invoice audit and order completion, records: open orders; closed orders; purchase log, commodity record, suppler record, contract and tool records, handling rush orders, the small order problem, blanket orders; systems contracts, contracting/mrp systems, telephone/fax orders; electronic systems, petty cash and c.o.d. systems, purchase credit card systems, long-term contracts, national agreements.

ORGANIZATIONS: significance of organization, location of purchasing and supply management, single plant purchasing and supply management organization, product or project organization, multiplan purchasing and supply management organization, centralization and decentralization, purchasing councils, feasibility of centralization, trends in industry, cross- functional teams: commodity procurement strategy; sourcing; supplier performance evaluations; supplier certification; new product development, materials management organization, supplier management; supplier-scheduler concept, buyer-planner concept, effect on purchasing and supply management.

PURCHASE DESCRIPTIONS AND SPECIFICATIONS: quality defined, detailed specifications, four approaches to balanced specifications, writing specifications, procurement importance of the specification, commercial standards, design specifications/engineering drawings, material and method-of-manufacture specifications, performance specifications, function and fit specifications, brand or trade names, samples, market grades, qualified products, selecting the right approach.

STANDARDIZATION: standardization defined, the broad implications of standardization, how standardization reduces costs, simplification defined, the consequences of now simplifying, the usefulness of the materials catalog, kinds and sources of industrial standards, international standards, metric conversion, organizing a successful standardization program.

SOURCES OF SUPPLY: PART 1: two categories of supply, the importance of source selection, development and maintenance of the supplier base, sources of supplier information, supplier development, supplier good will, partnerships/collabourative purchasing, supplier management, early supplier involvement, number of suppliers; share of supplier’s business, buying locally, nationally, internationally, manufacturer or distributor, green purchasing, minority and women-owned business enterprises, ethical considerations, dishonest suppliers, reciprocity.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 141 CCSCARE.CO Business – Healthcare – Technology Courses SOURCES OF SUPPLY: PART 2: Responsibility for source selection, commodity teams, evaluating a potential supplier, preliminary supplier, preliminary surveys, financial condition, plant visits, management; service, just-in-time capabilities, the criticality of qualifying sources, competitive bidding and negotiation, five prerequisites for competitive bidding, four conditions favouring negotiation, two-step bidding/negotiation, the solicitation, selecting the source.

PRICING PRINCIPLES: general economic considerations, conditions of competition, variable-margin pricing, differences between products, six categories of cost, regulation by competition, price analysis, purchasing design work, all-in-cost/total cost of ownership, documenting a price increase, trade discounts; quantity discounts; seasonal discounts; cash discounts, legal implications of pricing.

COST ANALYSIS: cost analysis defined, sources of cost data, direct costs: labour and materials, learning curves, the cumulative curve and the unit curve concepts, application of learning curves, pitfalls in using learning curves, tooling costs, indirect costs, activity-based costing/management, target costing, profit.

DEALING WITH COST UNCERTAINTY: types of compensation agreements: introduction to compensation agreements, contract cost risk appraisal, fixed price contracts, incentive contracts, cost-type contracts, firm fixed price contracts, fixed price with economic adjustment contracts, fixed price predetermination contracts, incentive arrangements, cost plus incentive fee arrangements, cost plus fixed fee arrangements, cost plus award fee, cost without fee, cost sharing, time and materials, letter contracts and letters of internet, considerations when selecting contract types.

NEGOTIATION: objectives of negotiation, when to negotiate, the buyer’s role in negotiation, the negotiation process, preparation, establishing the objectives, the dynamics in negotiation, the four phases of face-to-face negotiation, universally applicable negotiation techniques, traditional negotiating techniques, collabourative negotiation, documentation, characteristics of a successful negotiator.

POST AWARD ACTIVITIES AND THE MANAGEMENT OF SUPPLIER RELATIONS: ensuring understanding, pre-award conference, monitoring and controlling project progress, gantt charts, cpm and pert, closed loop mrp systems, supplier performance evaluation, motivation, training, quality audits and procurement system reviews, problem solving, supplier surveys, partnerships, managing the relationship.

MANAGING FOR QUALITY: total quality management (tqm), basic concepts of quality, the role of purchasing and supply in quality management, specification of quality requirements, determination of supplier capability, defect prevention versus defect detection, motivation and control of suppliers, process capability analysis, statistical process control, supplier certification, inspection and quality control, industrial applications, the malcolm baldrige award, the deming prize, iso 9000 quality standards, design of experiments.

DEVELOPING AND MANAGING THE BUYING PLAN: reactive and proactive purchasing, the annual operating plan, the materials budget, volume and timing decisions, stable

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 142 CCSCARE.CO Business – Healthcare – Technology Courses markets, unstable markets, timing of purchases, buying to requirements; forward buying: hand- to-mouth buying, the annual buying plan, purchasing research: demand analysis; market analysis; supplier analysis, buying plan objectives, buying strategy, contract buying, small orders, handling the “in-between” materials, hedging, strategic materials planning.

LEGAL CONSIDERATIONS: the uniform sales act, the uniform commercial code, status of an agent, elements of the purchase contract, inspection and rejection rights, title warranties, order cancellation and breach of contract; liquidated damages, jit contracts, arbitration, honest mistakes, patent infringements, restraint of trade laws, product liability in purchasing, international considerations, convention on the international sale of goods (cisg), the foreign corrupt practices act, the buyer’s responsibility.

ETHICAL AND PROFESSIONAL STANDARDS: ethics in society, professional purchasing ethics, napm’s principles and standards of purchasing practice, avoiding sharp practices, competitive bidding, negotiation, samples, treating sales people with respect, substandard materials and services, gifts and gratuities; free lunches, written ethics standards, ethics training; professional training, the department environment, the responsibilities of a purchasing professional, ethics and true professionalism. 18 lessons 18 assignments. Certificate title: “Purchasing, Supply, and Traffic management”. Course #9075ac

CAREER OPPORTUNITIES IN BANKING, FINANCE AND INSURANCE

BANKING AND FINANCE

The financial institutions of Canada provide secure, well-paid positions for men and women. Opportunities for employment occur in chartered banks, trust companies and credit unions. The product that these companies deal with is money – a product that will always be in demand. Your course starts from basics and includes business calculations (a review), Canadian financial systems, and personal finance. No prerequisite. Approximately 33 lessons and 33 assignments. Your tuition covers all lessons, textbooks and instruction.. On successful completion of all subjects you will be awarded the CCS certificate “Banking and Finance”. Course #7076A

PERSONAL INVESTMENT AND FINANCE

There are many opportunities for men and women who are able to advise individuals regarding their financial planning, investments and how to achieve financial independence. On successful completion of this course you will have demonstrated the knowledge of finance essential to the day-to-day performance of professionals in the industry. At the same time you will have provided yourself with knowledge of how to arrange your own finances so as to achieve the goal of financial independence. Your course starts from basics and includes business calculations (a brief review to familiarize you with banking and trade discounts etc.) And personal finance – a detailed training in practical investment and wealth development. No prerequisite. Approximately 22 lessons and 22 assignments. On successful completion of all subjects you will by awarded the CCS certificate “Personal Investment and Finance”.

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CANADIAN FINANCIAL SYSTEMS COURSE OUTLINE

Introduction to overview, organization of a financial system, why the system takes its present form, managing the organization of financial transactions, money: a historical perspective, money: a contemporary view and future perspective, an empirical description of Canada’s financial system, characteristics of securities markets, characteristics of other domestic markets, international transactions and markets, international intermediation, financial intermediation and management strategies, management strategies in banking, management issues in non-bank intermediaries, marketing funds to different client classes, how the bank of Canada affects the money supply, the central bank and monetary policy, system performance and policies to affect it, the financial system of the future: an evolutionary view, developments in the Canadian payments system. 6 lessons and 6 assignments. Certificate title: “Canadian Financial Systems”. Course #9076ac

PERSONAL FINANCE COURSE OUTLINE

FINANCIAL PLANNING: need for financial plans, what is a financial plan? Why plan financial affairs?, when to start planning, reaching financial independence, life cycle differences, the financial planning process, identify values, goals, priorities, conflicts in goals and values, assess resources, net worth, income, expenditures, balance future cash flows, income, other resources, saving, living expenses, balance income and expenses, develop implementation and control strategies, shared commitment, a system to suit your personality, know where the money is going, control the allocations, actions or events that jeopardize plans, evaluate progress, financial records, strategies for two-income households, changing family patterns, reasons for not making plans, women and financial independence, professional financial advisors, investment counsellors, credit counsellors, financial advice for the majority, financial planners, choosing a financial advisor.

INTRODUCTION TO PERSONAL INCOME TAX: the tax burden, the personal income tax system, who pays income tax? Federal income tax rates, provincial income tax rates, combined marginal tax rate, how much tax to pay, what is income?, gross and net income, legislative concept of income, capital gain or loss, deductions from income, contributions to retirement plans, specified expenditures, capital gains exemption, tax credits, tax planning, tax avoidance, tax deferment, before-tax and after-tax dollars.

WILLS: planning for the distribution of assets: need for a will, what is a will? Who needs a will?, legal capacity to make a will, drawing up a will, how to begin, what to include in a will, guardians for children, can the family be dis-inherited?, signing and witnessing a will, disposing of small personal possessions, instructions about funeral arrangements, marriage and wills, revolving or altering a will, the holograph will, settling an estate when there is a will, finding the will, duties of the executor, proving the will, administering the estate in trust, distributing the estate, settling an estate without a will, naming the administrator, the administration, distributing the estate, transferring ownership of assets, estate assets not distributed by the will, testamentary trusts, power of attorney.

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ECONOMIC RISKS AND FINANCIAL SECURITY: financial security, economic risks, loss of income financial security, economic risks, loss of income, unexpected large expenses, loss in value of capital, what are your economic risks? Handling risk, assuming risk, sharing risk, disability – a serious risk, disability insurance, social support for the disabled.

GENERAL INSURANCE: the economic risks of ownership, damage or loss of property, liability for damages, basic concepts and principles, the insurance principle, factors affecting cost, risk management, the insurance contract, insurance settlements. Property insurance, the risks, coverage, co-insurance, property insurance and mortgages, the inventory, inflation, personal liability insurance, automobile insurance, insurance providers, liabilities to others, personal injury or death, damage to your vehicle, mandatory provincial coverage, factors affecting insurance rates, insurance for high risk drivers, responsibility of the insured, no-fault automobile insurance, the fault system, no-fault insurance, quebec no-fault insurance, ontario partial no-fault insurance.

LIFE INSURANCE: the economic risk of dying too soon, financial responsibility of parents, basic concepts and principles, terminology, basic concepts and principles, terminology, basic principles, factors affecting cost, mortality rate, loading charges, frequency of premium payments, participating and non-participating policies, basic types of life insurance, distinguishing features, term insurance, whole life insurance, combination policies, endowment life insurance, universal life insurance, family income policy, family policy, the insurance policy, description of policy, grace period, dividends, incontestability, policy loans, ownership rights and assignment, beneficiary, settlement options, uses for the cash reserves, surrender the policy, policy loan, automatic premium loan, collateral for a loan, paid-up policy, endorsements or riders, guaranteed re-newability, waiver of premium, guaranteed insurability, conversion privilege, accidental death benefit, buying life insurance, national trends, how much to buy, selecting a policy, selling methods, protection for buyers.

RETIREMENT INCOME: financial planning for retirement, sources of retirement income, income patterns, public pensions, old age security (oas), supplements to old age security, Canada pension plan (cpp), private pensions, defined contributions or defined benefits, pension terminology, know your plan, life annuities, the annuity principle, characteristics of annuities, the cost of an annuity, variable annuities, annuities and income tax, whether to buy an annuity, registered retirement savings plan, what is an rrsp?, types of rrsps, criteria for selecting an rrsp, contribution limits, spousal plans, other rrsp rules, who needs an rrsp?, maturity options.

INTEREST: the concept of interest, simple interest, compound interest, compound interest on installment loans, total interest charges, future values and present values, single payments, uniform series of deposits, uniform series of payments received, multiple compounding periods per year.

SAVING AND INVESTING: saving, why save? How to save, how much do Canadians save?, national savings rates, household surveys of wealth, investing, why invest?, investing or speculating, debt and equity investments, debt securities, equity securities. Investment returns, current income or capital gains? Characteristics of investments, liquidity, marketability, term,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 145 CCSCARE.CO Business – Healthcare – Technology Courses personal management effort, tax considerations, investment risks, types of risks, how to reduce risk, risk management, what are your risks?, balance investment and other risks, diversify investments, summary of investment characteristics, personal investment plans, investment objectives, analyze present portfolio, investment pyramid, what will your next investment be?, an investment plan.

DEBT SECURITIES: deposits, savings accounts, term deposits, guaranteed investment certificates, deposit insurance, money market securities, the money market, treasury bills, money market funds, mortgage-backed securities, bonds, bonds and debentures, how bonds are issued, bond certificates, bond issuers, special features, buying and selling bonds, stripped bonds, taxation of bond yield, Canada savings bonds, terms of the issues, types of csbs, interest, income tax, savings bonds versus other bonds.

STOCKS AND MUTUAL FUNDS: investing in the stock market, comparative returns, price volatility, need for knowledge, stock trading, stock exchange, trading quantities, kinds of orders, stock brokers, stock quotations, stock exchange indexes, common shares, characteristics of common shares, rights and warrants, stock splits, preferred shares, characteristics of preferred shares, special features, investment return, common share dividends, preferred share dividends, capital gains, investment funds, closed end and open end funds, net asset value per share, mutual funds, types of mutual funds, risk levels, fees, buying mutual funds, investment risk, types of risk, risk reduction, income tax, interest, the dividend tax credit, capital gains.

USE OF CONSUMER CREDIT: what is credit? Credit and debt, national consumer credit data, sources of information, how much credit do we use?, debt burden, consumer debt use at the household level, income and consumer debt, stage in the life cycle and consumer debt, debt/income ratio, measuring the use of consumer credit, why do we use credit?, convenience, immediacy, to bridge the gap, consolidation loans, inflation.

CONSUMER LOANS: reading credit contracts, major consumer lenders, market shares, financial institutions, banks, trust companies, small loan companies, life insurance policy loans, credit unions history, organization, recent trends, obtaining a loan, loan application, types of loans, security for loans, fully and partially secured loans, signature loans, co-signer, future wages, financial assets, durable goods, lien, cost of borrowing, insurance, interest charges, consumer loans, enforcing security, regulations and policies, federal regulation, provincial regulation.

POINT-OF-SALE CREDIT: economic significance, debit cards, point-of-sale credit arrangements, charge cards, credit cards, conditional sales agreements, rates for point-of-sale credit, credit card costs, transaction or annual fees, interest charges, conditional sales contracts, acceleration clause, assignments of a conditional sales contract to a third party, credit regulation, historical background, disclosure of credit charges, supervision of itinerant sellers, prepayment of credit charges, unsolicited credit cards and goods, advertising the cost of credit, repossession of secured goods, promissory notes on conditional sales agreements, issues and problems, credit cards, contracts.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 146 CCSCARE.CO Business – Healthcare – Technology Courses HOME MORTGAGES: the economics of home ownership, to buy or rent, how much to spend, financing a home, equity in real estate, types of mortgages, security for the lender, conventional mortgages, insured mortgages, finding a mortgage, assumption of an existing mortgage, mortgage brokers, qualifying for a mortgage, the property, the borrower, the mortgage contract, equity of redemption, the contract, mortgage covenants, sale of mortgages, breach of mortgage contract, discharge of mortgages, mortgage repayment, term and amortization period, methods of repayment, equal installments of principal, equal blended payments, renewing a mortgage, prepayment of principal, open and closed mortgages, prepayment of principal, open and closed mortgages, prepayment penalties, total interest, closing costs, statement of adjustments, early renewal, accelerated payment opportunities, comparison shopping for a mortgage, reverse income mortgages.

CREDIT REPORTING AND DEBT COLLECTION: credit reporting, the credit bureau, the credit file, the credit check, credit rating, the consumer and the credit bureau, regulation of credit bureaus, other credit reporting agencies, debt collection, who does the collecting? Collection agencies, using the courts to collect debts, consumer issues, privacy of personal data, credit records of married women.

STRATEGIES FOR OVERCOMMITTED DEBTORS: over-indebtedness why does if happen? Over-indebtedness, why debtors default?, symptoms of insolvency, alternatives for the over committed debtor, negotiation with creditors, consolidation load, credit counselling, consumer proposals and bankruptcy, bankruptcy and insolvency act, basics of the insolvency process, counselling sessions, consumer proposals, bankruptcy, the complexities of over- indebtedness, image desired, legal forms of business enterprise, sole proprietorship, partnership, corporation, organization of the enterprise, what skills are required by the enterprise, who will perform each task, what is human resource management?, family-owned business issues, sources of assistance, attorneys, accountants, bankers, trade associations, small business administration, role models and support systems for entrepreneurs.

MARKETING THE PRODUCT OR SERVICE: marketing, types of products and services, consumer products, consumer services, industrial products, industrial services, channels of distribution, channels for consumer products, channels for industrial products, pricing, common pricing principles, pricing by manufacturers, pricing by wholesalers, pricing by retailers, pricing by service enterprises, pricing a new product or service, personal selling, advertising, sale promotion, business ethics, society, laws, stages of moral development.

OBTAINING FINANCING: estimating start up costs, types of funds, equity funds, debt funds, comparison of funds, sources of funds, short-term loans or credit, long-term loans, needs for additional capital, sales growth, expansion, opportunities to reduce costs, seasonal factors, economic conditions, tips for requesting loans, select the bank carefully, prepare financial statements, make an appointment, prepare to answer typical questions, prepare to guarantee the loan.

PREPARING THE FINANCIAL PLAN: financial statements, cash budget, income statement, balance sheet, basic profit variables, a change in price, a change in volume of sales, a change in cost of sales, a change in operating expenses. 22 lessons 22 assignments.

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CAREER OPPORTUNITIES IN ACCOUNTING

These courses prepare you for a career in Accounting

FINANCIAL ACCOUNTING

Would you like to be a junior accounting technician or a para-accountant as these pre- professionals are called? These job opportunities not only occur in standard accounting companies but also in all large organizations with accounting departments. Men and women are urgently needed who have the capabilities of preparing the accounting material for professional accountants. This course not only prepares you for jobs in accounting but also meets the requirements of student membership of the guild of industrial, commercial and institutional accountants – details of membership will be given to you on enrollment. This course does not assume any knowledge of accounting – it starts from absolute basics and includes: business calculations (a review) accounting 1, and accounting 2. No prerequisite. Approximately 19 lessons and 19 assignments. Your tuition covers all lessons, textbooks, and instruction. On successful completion of all subjects you will be awarded the CCS certificate “Financial Accounting”. Course #7078A

FINANCIAL ACCOUNTING AND FINANCIAL MANAGEMENT ACCOUNTING

This accounting course covers the essential accounting skills needed for service and merchandising concerns. Your course starts from basics and includes business calculations, accounting 1, accounting 2, and accounting 3. Approximately 28 lessons and 28 assignments. To determine average length of the program allow one week per assignment. Your tuition covers all lessons, textbooks and instructions. On successful completion of all subjects you will be awarded the CCS certificate “Financial Accounting and Financial Management”. Course #7078B

FINANCIAL AND COST ACCOUNTING

This complete general accounting course has been compiled for the person who wishes to make his or her career in accounting. The course is of practical nature, and the training you receive is specifically aimed at qualifying you to apply for jobs in accounting departments in offices where accounting is an essential part of the job. This is a practical course, and once you are employed in the field of accounting, you may consider taking the further 4 to 5 years training that is available to men and women in accounting jobs for such qualifications as cga or ria. This course is accredited by the guild of industrial, commercial and institutional accountants with details of which you will by supplied on enrollment. On successful completion of your program CCS’s counsellors will advise you what steps are needed to further your career. The course starts from basics and no accounting knowledge is either assumed or required. The course includes business calculations (a review), accounting 1, accounting 2, accounting 3, and accounting 4. No prerequisite. Approximately 36 lessons 36 assignments. Your tuition covers all lessons,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 148 CCSCARE.CO Business – Healthcare – Technology Courses textbooks and instruction. On successful completion of all subjects you will be awarded the CCS certificate “Accounting”. In some provinces this curriculum earns the certificate title “Financial and Industrial Accounting”. You may choose this certificate title instead at no additional charge. Course #7078C

FINANCIAL, COST, AND TAX ACCOUNTING COMPLETE CAREER COURSE

This complete career course covers general accounting, financial accounting and management and cost accounting. Your course starts from basics and includes business calculations (a review), accounting 1, accounting 2, accounting 3, accounting 4, taxation: corporate tax and personal income tax returns and taxation: planning and decision making. No prerequisite. Approximately 64 lessons and 64 assignments. Your tuition covers all lessons, textbooks, and instruction. On successful completion you will by awarded the CCS certificate “Financial and Cost Accounting”. In some provinces this curriculum earns the certificate title “Financial, Cost and Tax Accounting”. You may choose this certificate title instead at no additional charge. Course #7078D

UPON SUCCESSFUL COMPLETION OF ACCOUNTING 1 (BOOKKEEPING) YOU WILL BE ABLE TO: analyze transactions and prepare financial statements, prepare balance sheets and income statements, record transactions in t-accounts and prepare a trial balance, perform closing entries for partnerships and corporations, perform all steps in the accounting cycle, perform end-of-period accounting procedures, complete the proprietorship work sheet, complete the corporate worksheet, income and retained earnings statements, foot and cross foot journals and make month-end postings.

UPON SUCCESSFUL COMPLETION OF ACCOUNTING 2 (FINANCIAL ACCOUNTING) YOU WILL BE ABLE TO: prepare and prove the trial balance, establish, reimburse and increase a petty cash fund, prepare bank reconciliation and record adjustments, estimate bad debts expenses, adjustments, analyze and journalize notes receivable transactions, record share investments using the cost and equity methods, record alternative cost flows in a periodic system, estimate inventory using the retail method, estimate inventory using the gross profit method, use alternative depreciation methods to record the retirement of plant assets, record cost, depreciation and sale of plant assets, record purchases, betterments and sales of plant assets, record transactions involving intangible assets and natural resources, record depreciation, repairs and exchanges of plant assets, prepare general journal entries for notes payable transactions, record the exchange of a non-interest bearing note for a plant asset, make entries in the payroll register and calculate payroll deductions, make general journal entries for payroll transactions, schedule partnership income allocation, make a statement of changes in partners equity and make journal entries to close income summary account, correctly record the liquidation of a partnership.

UPON SUCCESSFUL COMPLETION OF ACCOUNTING 3 (FINANCIAL MANAGEMENT) YOU WILL BE ABLE TO: correctly record shareholders’ equity

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 149 CCSCARE.CO Business – Healthcare – Technology Courses transactions, calculate the book values of common stock, prepare general journal entries to record treasury stock transactions, classify income items in a published income statement, do earnings per share calculations and presentation, amortize bond premium using the interest method, amortize bond premium using the straight-line method, prepare a statement of changes in financial situation using the direct method, calculate financial statement relations, perform an analysis of working capital.

UPON SUCCESSFUL COMPLETION OF ACCOUNTING 4 (INDUSTRIAL ACCOUNTING) YOU WILL BE ABLE TO: allocate work in progress and prepare the manufacturing statement, prepare the manufacturing schedules and financial statement for a manufacturing firm, record manufacturing costs and prepare financial reports, record manufacturing transactions and prepare subsidiary records, calculate costs per equivalent unit and allocate costs to products, prepare a process cost summary, analyze escapable and inescapable expenses, prepare a departmental expense allocation spreadsheet, use a breakeven graph and income statements to confirm projections, use a breakeven analysis to compare different cost situations, prepare sequential cash budgets for three months, prepare and evaluate budgeted income statements, prepare and use a flexible budget, prepare and report material, labour and overhead variances, calculate the payback period and return on investments, calculate cash flows and net present values with alternative depreciation methods for tax purposes.

ACCOUNTING 1 (BOOKKEEPING COURSE OUTLINE)

ETHICS THE MOST FUNDAMENTAL ACCOUNTING PRINCIPLE: ACCOUNTING; AN INTRODUCTION TO ITS CONCEPTS: what is accounting? The difference between accounting and bookkeeping, accounting and computers, why study accounting?, the types of accountants, professional certification, the fields of accounting, financial accounting, managerial accounting, tax accounting, financial statements, the income statement, the balance sheet, assets, liabilities, and owner’s equity, generally accepted accounting principles (gaap), the development of gaap, broad and specific accounting principles, accounting principles, auditing standards, and financial accounting, how accounting principles are established, international accounting standards, understanding generally accepted accounting principles, business entity principles, objectivity principles, legal forms of business organizations, single proprietorships, partnerships, corporations, accounting differences, the balance sheet equation, effects of transactions on the accounting equation, revenue recognition principle, understanding the effects of transactions, preparing the financial statements, the income statement, the statement of changes in owners equity, the balance sheet, the statement of changes in financial position.

PROCESSING ACCOUNTING DATA: RECORDING TRANSACTIONS: the accounting process starts by analyzing economic events, business transactions, other (internal) events, business papers, storing information in accounts, asset accounts, liability accounts, owner’s equity, withdrawals, revenue, and expense accounts, the ledger and the chart of accounts, using t- accounts, calculating the balance of an account, debits and credits, the rules of debit and credit in double-entry accounting, transactions illustrating equation, transactions should first be recorded in a journal, balance column accounts, porting transaction information, preparing a trial balance, the evidence of accuracy offered by a trial balance, locating errors, correcting errors, bookkeeping techniques.

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ADJUSTING THE ACCOUNTS AND PREPARING THE STATEMENTS: need for adjustments at the end of an accounting period, the adjustment process, accrual basis accounting versus cash basis accounting, adjusting the accounts, prepaid expenses, amortization, unearned revenues, accrued expenses, accrued revenues, the adjusted trial balance, preparing statements from the adjusted trial balance, disposing of accrued items, accrued expenses, accrued revenues, classification of balance sheet items, current assets, investments, capital assets, intangible assets, current liabilities, long-term liabilities, owner’s equity on the balance sheet, single proprietorships and partnerships, corporations, alternative balance sheet, arrangements, identifying accounts by number, recording prepaid and unearned items in income statement accounts.

THE WORK SHEET AND CLOSING THE ACCOUNTS OF PROPRIETORSHIPS, PARTNERSHIPS, AND CORPORATIONS: using a work sheet at the end of each accounting period, preparing a work sheet, preparing adjusting entries from the work sheet, preparing financial statements from the work sheet.

CLOSING ENTRIES – WHAT THEY INVOLVE AND WHY THEY ARE MADE: closing entries illustrated, closing revenue accounts, closing expense accounts, closing the income summary account, closing the withdrawals account, temporary (nominal) accounts and permanent (real) accounts, sources of closing entry information, the accounts after closing, the post-closing trial balance, accounting for partnerships and corporations, partnership accounting, corporate accounting, the accounting cycle, reversing entries.

ACCOUNTING FOR A MERCHANDISING CONCERN: revenue from sales, gross sales, sales returns and allowances, sales discounts, periodic and perpetual inventory systems, cost of goods sold, periodic inventory system, merchandise inventories, cost of merchandise purchased, cost of goods sold, inventory losses, income statement of a merchandising company, work sheet of a merchandising company, account titles column, unadjusted trial balance columns, adjustments columns, combining and storing the items, income statement columns, cost of goods sold on the work sheet, completing the work sheet and preparing financial statements, preparing the income statement, preparing the retained earnings statement, preparing the balance sheet, adjusting and closing entries, closing entries and due inventories, other inventory methods, multiple-step and single step income statements, combined income and retained earnings statement, debit and credit memoranda, trade (catalogue) discounts, the adjusting entry approach to accounting for merchandise inventories.

ACCOUNTING SYSTEMS: the components of an accounting system, source documents, input devices, data processor, data storage, output devices, small and large computer-based systems, customer designed and off-the-shelf programs, batch and on-line systems, computer networks, special journals, keeping a separate account for each credit customer, maintaining a separate record for each account payable, posting the sales journal, identifying posted accounts, cash receipts journal, cash from credit customers, cash sales, miscellaneous receipts of cash, month- end posting, posting rule, purchases journal, the cash disbursements journal or cheque register, testing the accuracy of the ledgers, sales and goods and services taxes, provincial sales tax, goods

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 151 CCSCARE.CO Business – Healthcare – Technology Courses and services tax, remittance of gst, sales invoices as a sales journal, sales returns, general journal entries. Course #9079ac

ACCOUNTING 2 (FINANCIAL ACCOUNTING COURSE OUTLINE)

ACCOUNTING FOR ASSETS: INTERNAL CONTROL AND ACCOUNTING FOR CASH: cash, cash equivalents, and the concept of liquidity, internal control, clearly establish responsibilities, maintain adequate records, ensure assets and bond key employees, separate record – keeping from custody over assets, divide responsibility for related transactions, use mechanical devices whenever practical, perform regular and independent reviews, computer and internal control, computers reduce processing errors, computers allow more extensive testing of records, computerized systems may limit hard evidence of processing steps, separation of duties must be maintained, internal control for cash, cash from cash sales, cash received through the mail, cash disbursements, the voucher system and control, purchase requisition, purchase order, invoice, receiving report, invoice approval form, the voucher, the voucher system and expenses, recording voucher, the petty cash fund, illustration of a petty cash fund, cash over and short, reconciling the bank balance, need for reconciling the bank balance, steps in reconciling the bank balance, illustration of a bank reconciliation, other internal control procedures, advantage of the net method, recording vouchers: manual system.

TEMPORARY INVESTMENTS AND RECEIVABLES: temporary investments, credit card sales, maintaining a separate account for each customer, bad debts, matching bad debt expenses with sales, allowance method of accounting for bad debts, recording the estimated bad debts expense, bad debts in the accounts and in the financial statements, writing off a bad debt, bad debt recoveries, estimating the amount of bad debts expense, estimating bad debts, direct write off mismatches revenues and expenses, the materiality principle, installment accounts and notes receivable, promissory notes, calculating interest, recording the receipt of a note, dishonoured notes receivable, discounting notes receivable, contingent liability, full-disclosure principle, dishonour of a discounted note, end-of-period adjustments, collecting interest previously accrued, recording the collection when reversing entries are used, alternative method of interest calculation, investments in equity securities.

INVENTORIES AND COST OF GOODS SOLD: matching merchandise costs with revenues, items to include in merchandise inventory, elements of merchandise cost, taking an ending inventory, assigning costs to inventory items and to cost of goods sold, specific invoice prices, weighted average, first-in, first-out, last-in, first –out, comparison of methods, the consistency principle, changing accounting procedures, lower of cost or market, determination of market, inventory should never be valued at more than its net realizable value, inventory should never be valued at less that net realizable value minus a normal profit margin, the conservatism principle, inventory errors-periodic system, perpetual inventory systems, comparing journal entries under perpetual and periodic inventory systems, subsidiary inventory records perpetual system, last-in, first-out perpetual inventory system, weighted average – perpetual inventory system, the difference between weighted average (perpetual) and weighted average (periodic), the retail method of estimating inventories, estimating an ending inventory by the retail method, using the

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 152 CCSCARE.CO Business – Healthcare – Technology Courses retail method to reduce a physical inventory to cost, inventory shortage, markups and markdowns, gross profit method of estimating inventories.

CAPITAL ASSETS: PLANT AND EQUIPMENT: tangible capital (plant) assets compared to other types of assets, cost of a capital asset, nature of amortization of capital assets, service (useful) life of a plant asset, salvage value, allocating amortization, straight-line method, units- of-production method, amortization for partial years, amortization of the balance sheet, recovering the cost of plant assets, revising amortization rates, accelerated amortization methods, declining balance method, apportioning accelerated amortization between accounting periods, comparison of amortization methods

CAPITAL ASSETS: PLANT AND EQUIPMENTS, NATURAL RESOURCES AND INTANGIBLE ASSETS: controlling plant assets, revenue and capitol expenditures, repairs, betterments, capital assets with low costs, capital asset disposals, discarding a capital asset, discarding a damaged capital asset, selling a capital asset, exchanging capital assets, recognizing a loss, recognizing a gain, non-recognition of a loss or gain, exchanges of dissimilar assets, natural resources, intangible assets, patents, copyrights, leaseholds, leasehold improvements, goodwill, trademarks and trade names, amortization of intangibles.

ACCOUNTING FOR LIABILITIES AND PARTNERSHIPS: CURRENT AND LONG- TERM LIABILITIES: the definition and classification of liabilities, current and long-term liabilities, definite versus estimated liabilities, property warranty liabilities, contingent liabilities, what distinguishes liabilities from contingent liabilities? Other examples of contingent liabilities, short-term notes payable, note given to secure a time extension on an account, borrowing from a bank, end-of-period adjustments, discount on notes payable, accrued interest expense, the concept of present value, present value tables, using a present value table, present value of $1 received periodically for a number of periods, interest periods less that one year in length, exchanging a note for a plant asset, notes that have an unreasonable or no stated interest rate, amortizing the discount on a not payable, liabilities from operating lease, accounting for a capital lease.

PAYROLL LIABILITIES: items withheld from employees wages, unemployment insurance, withholding employees income tax, Canada pension plan, workers compensation, wages, hours, and union contracts, other payroll deductions, timekeeping, the payroll register, paying the employees, payroll bank account, employees individual earning record, payroll deductions required by the employer, paying the payroll deductions, accruing taxes on wages, employee (fringe) benefit costs, employer contributions to employee insurance and retirement plans, vacation pay, computerized payroll systems . Partnership accounting: characteristics of partnership, a voluntary association, based on a contract, limited life, mutual agency, unlimited liability, limited partnerships, advantages and disadvantages of a partnership, partnership accounting, nature of partnership earning, division of earnings, earnings allocated on a stated rational basis, division of earnings based on the rate of capital investments, salaries and interest as aids in sharing, partnership financial statements, withdrawal or addition of a partner, sale of a partnership interest, investing assets in an existing partnership, a bonus to the old partners, recording goodwill, bonus to the new partner, withdrawal of a partner, withdrawing partner takes fewer assets than recorded equity, death of a partner, liquidations, all assets are sold at a net gain,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 153 CCSCARE.CO Business – Healthcare – Technology Courses all assets are sold at a net loss: each partner’s capital account is sufficient to absorb his or her share of the loss, all assets are sold at a nets loss: a partner’s capital account is not sufficient to cover his or her share of the loss. Course #9080ac

ACCOUNTING 3 (FINANCIAL MANAGEMENT COURSE OUTLINE)

ACCOUNTING PRINCIPLES, CONCEPTUAL FRAMEWORK AND ALTERNATIVE VALUATION METHODS: ACCOUNTING PRINCIPLES AND CONCEPTUAL FRAMEWORK: descriptive and prescriptive accounting, the processes of developing descriptive and prescriptive accounting concepts, the conceptual framework, the objectives of financial reporting, the qualities of useful information, elements of financial statements, recognition and measurement, accounting principles, the business entity principle, the going- concern principle, the time-period principle, cost principle, realization or revenue principle, matching principle, the objectivity principle, the consistency principle, the principle of conservatism, the principle of materiality, implementation constraints, unit-of-measure assumption, alternative accounting valuation systems, conventional measurements of cost, adjusting historical costs for general price changes on monetary items, the impact of general price changes on non-monetary items, current cost valuation, current costs on income statement, current costs on the balance sheet, current selling price valuations.

ACCOUNTING FOR CORPORATIONS, LONG-TERM INSTALLMENT NOTES AND BONDS: ORGANIZATION AND OPERATION OF CORPORATIONS: advantages of the corporate form, corporations are separate legal entities, shareholders are not liable for the corporations debts, ownership rights of corporations are easily transferred, corporations have continuity of life, shareholders do not have a mutual agency relationship, ease of capital accumulation, disadvantages of the corporate form, governmental regulations taxation, organizing a corporation, organization costs, management of a corporation share, certificates and the transfer of shares, transfer agent and registrar corporation accounting, shareholders equity accounts compared to partnership accounts authorization and issuance of shares sale of shares for cash, exchanging shares for non-cash assets, sale of shares through subscriptions, subscription receivable and Subscribed shares on the balance sheet, par and non-par value rights of common shareholders classes or shares, preferred shares, why preferred shares are issued, convertible preferred shares, share values, redemption value of callable preferred shares, market value, book value.

ADDITIONAL CORPORATE TRANSACTION, REPORTING OF INCOME AND RETAINED EARNINGS AND EARNING PER SHARE: corporate dividends and other share capital transactions, retained earnings and dividends, distributions from contributed capital stock dividends, why stock dividends are distributed, amount of retained earnings, capitalized stock dividends on the balance sheet, stock splits, retirement of share, capital voluntary appropriations of retained earnings, reporting of income and retained earnings, information income statement, items not related to continuing operations, discontinued operations, separating discontinued operations on the income statement, separating the results of operating a segment that is being discontinued from the gain or loss on disposal, extraordinary items, prior period adjustments, accounting changes, statement of changes in shareholder’s equity, earning per share, companies

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 154 CCSCARE.CO Business – Healthcare – Technology Courses with simple capital structures, calculating earnings per share when the number of common shares outstanding does not change, adjusting the denominator for sales or purchases of common shares, adjusting the denominator for stock splits and stock dividends, companies with complex capital structures, presentations of earning per share on the income, statement treasure stock.

INSTALLMENT NOTES PAYABLE AND BONDS: installment notes payable, installment payments of accrued interest plus equal amounts of principal, installment payments that are equal in total amount, borrowing by issuing bonds, difference between notes payable and bonds, difference between shares and bonds, why bonds are issued instead of shares, characteristics of bonds, serial bonds, sinking funds bonds, registered bonds and bearer bonds, secured bonds and debentures, the process of issuing bonds, accounting for the issuance of bonds, bonds sold between interest dates, bond interest rates, bonds sold at a discount, amortizing the discount, bonds sold at a premium, amortizing the premium, accrued interest expense, retirement of bonds, bond sinking fund, restriction on dividends due to outstanding bonds, converting bonds to shares, investments in bonds, short-term investments in bonds, long-term investments in bonds, sales of bonds by investors, mortgages as security for notes payable and bonds.

FINANCIAL STATEMENTS: INTERPRETATION AND MODIFICATIONS: STATEMENT OF CHANGES IN FINANCIAL POSITION: why cash flow information is important, statement of changes in financial position, cash and cash equivalents, classifying cash transactions, operating activities, adjustments for changes in current assets and current liabilities, adjustments for other operating items that do not provide or use cash, adjustments for non- operating items, investing activities, financing activities, non-cash investing and financing activities, preparing a statement of changes in financial position, analyzing the cash account, analyzing non-cash accounts to determine cash flows, grove company: a comprehensive example, preparation of the scfp direct approach, analysis of cash flows, preparing a working paper for an scfp, designing the working paper, entering the analysis of changes on the working paper, operating activities, investing activities, financing activities.

ANALYZING FINANCIAL STATEMENTS: financial reporting comparative statements, analyzing and interpreting comparative statements, calculating percentage increases and decreases, trend percentages, common-size comparative statements, analysis of short-term liquidity, current ratio, acid-test ratio, accounts receivable turnover, days sales uncollected, turnover of merchandise inventory, standards of comparison, analysis of long-term risk and capital structure, debt and equity ratios, pledged plant assets to secured liabilities, times fixed interest charges earned, analysis of operating efficiency and profitability, profit margin, total asset turnover, return on total assets employed, return on common shareholders equity, price- earnings rate divided yield, comparative review of financial statement ratios and statistics for analysis, limitations of rate analysis reporting, information on business segments, segment information to be disclosed, four basic segment reporting issues. Course #9081bc

ACCOUNTING 4: (INDUSTRIAL AND COST ACCOUNTING COURSE OUTLINE)

MANAGERIAL ACCOUNTING AND ACCOUNTING FROM MANUFACTURING COSTS: AN INTRODUCTION TO MANAGERIAL ACCOUNTING AND COST

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 155 CCSCARE.CO Business – Healthcare – Technology Courses ACCOUNTING concepts: introduction to managerial accounting, differences between financial and managerial accounting, comparing merchandising and manufacturing activities, financial statements for a manufacturing company, the balance sheet, the income statement, the difference between period and product costs manufacturing statement, manufacturing activities that relate to inventories, the manufacturing statement, accounting for manufacturing, activities with a general accounting system, accounts unique to a general accounting system, journal entries under a general accounting system, beginning balances, phase 1 – recording the periods manufacturing summary account and updating the finished goods inventory account, reporting overhead costs to managers and to external parties, inventory valuation problems under a general accounting system, estimating direct material and direct labour costs in the ending inventories, estimating factory overhead cost in the ending inventories.

NEW PRODUCTION MANAGEMENT CONCEPTS AND JOB ORDER COSTS ACCOUNTING: new production management concepts, customer orientation, total quality management, just in time manufacturing theory of constraints – continuous improvement, production management and cost accounting, characteristics of job order manufacturing operations, sequence of events in a job order manufacturing operation, job order operations of service companies, job order cost accounting materials, cost flows and related documents, labour cost flows and related documents, overhead cost flows and related documents, summary of all manufacturing cost flows during the period, the manufacturing statement adjusting for under applied and over applied factory overhead, under applied and over applied accounts that are not material.

PROCESS COST ACCOUNTING: process manufacturing operations: comparing process and job order manufacturing operations, organization of process manufacturing operations, delta processing company, direct and indirect costs in process cost accounting, accounting for materials, costs accounting for labour costs, accounting for facto overhead, calculating and using equivalent units of production, accounting for beginning and ending, goods in process inventories, equivalent units may not be the same for materials and for direct labour and overhead, accounting for delta processing company’s grinding department, equivalent units of production and cost per unit, direct material equivalent units of production and cost per unit, direct labour equivalent units of production and cost per unit, overhead process cost summary grinding dept., transferring goods between departments, accounting for delta processing company’s mixing department, equivalent units of production, mixing dept. Process cost summary, mixing dept, transferring costs to finished goods, inventory and to cost of goods sold summary of delta processing company’s manufacturing cost flows, new production management concepts and process manufacturing systems, process cost accounting systems for service companies.

ACCOUNTING FOR THE DEPARTMENTS OF A BUSINESS AND RESPONSIBILITY ACCOUNTING: departmental accounting, creating departments within a business basis for departmentalization using information to evaluate departments, obtaining information about departments, computerized systems, using separate accounts for each department, departmental sales spreadsheet analyses, allocating indirect expenses, direct expenses do not require allocation, bases for allocating indirect expenses, procedures for allocating expenses, departmental contributions to overhead, eliminating an unprofitable department, controllable

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 156 CCSCARE.CO Business – Healthcare – Technology Courses costs and expenses, controllable costs and direct costs, circumstances that make costs controllable or uncontrollable, responsibility accounting, joint cost, activity-based costing.

PLANNING AND CONTROLLING BUSINESS OPERATIONS: COST-VOLUME- PROFIT ANALYSIS: questions addressed by cost-volume profit analysis, cost behaviours, fixed costs, variable costs, total costs, step-variable costs and semi variable costs, assumptions used in cost-volume-profit analysis, relationship between production output and sales volume, working with the assumptions, identifying cost behaviour, finding the break-even point, drawing a cvp chart, finding the income from an expected sales level, finding the account of sales needed for a target net income, finding the margin of safety, finding the answers to other questions, multi-product breakeven point, evaluating the usefulness of cost-volume-profit analysis.

THE MASTER BUDGET: A FORMAL PLAN FOR THE BUSINESS: the importance of budgeting, benefits from budgeting, budgeting promotes study, research, and a focus on the future, budgeting provides a basis for evaluating performance, budgeting is a source of motivation, budgeting is a means of coordinating business activates, budgeting is a means of communicating plans and instruction, the budget committee, the budget period, the master budget, preparing the master budget, illustrating the preparation of the master budget, preparing a sales budget, preparing a merchandise purchasing budget, preparing production budgets and manufacturing budgets, preparing a selling expense budget, preparing a general and administrative expense budget, preparing a capital expenditures budget, preparing a cash budget, preparing a budgeted income statement, preparing a budgeted balance sheet.

FLEXIBLE BUDGETS AND STANDARD COSTS: fixed budgets and performance response, flexible budgets, preparing a flexible budget, flexible budget performance response, standard costs, setting the amounts of standard costs, variances, isolating material and labour variances, material variances, labour variances, assigning standard overhead costs to products and services, establishing overhead standards, overhead variances, volume variances, controllable variance, combining the volume and controllable variances, using standard costs to control a business, using standard costs for service and other non-manufacturing activities, standard costs in the accounts.

CAPITAL BUDGETING AND OTHER MANAGERIAL DECISIONS: capital budgeting, payback period, calculating payback periods when cash flows are not uniform, evaluating the payback when cash flows are not uniform, evaluating the payback period as a method of comparing investments, rate of return on average investment, rate of return when net cash flows are received evenly throughout the year, average investment when the net cash flows are received at year end, evaluating the return on average investment, net present values, simplifying the calculation, unequal future cash flows, considering the effect of salvage value and accelerated amortization, selecting the earnings rate, other managerial decisions, replacing plant assets, accepting additional business, make-or-buy decisions, other cost concepts, scrapping or selecting a sales mix. Course #9081ac

CANADIAN CORPORATE TAX

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 157 CCSCARE.CO Business – Healthcare – Technology Courses On completion of this course you will be able to understand the fundamental principles of the Canadian income tax laws and examine their effect on businesses decision making and financial planning. Your instruction is based on a system of “learning by doing”. The assignments are open book. You are being examined not only on your memory, but also on your ability to find the correct facts and to apply them there is no formal prerequisite for this course. However, students are required to have grade 12 or mature student equivalency. 11 lessons and 11 assignments (3 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Canadian Corporate Tax”. Course #CIT01

CAREER OPPORTUNITIES IN AUTOMOTIVE TRUCK AND DIESEL MECHANICS

AUTOMOTIVE MECHANICS

The automotive mechanics course provides you with a thorough understanding of the design, construction, and operation of automotive systems. Your course starts from basic and includes automotive calculations (a review with an introduction to metric), and auto fundamentals. No prerequisite. 27 lessons 27 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Automotive Mechanics”. Course #0084A

AUTO FUNDAMENTALS: introduction to engine design, construction, application of engine components, ignition system, cooling systems, lubrication systems, fuel system – carburetor, fuel injection, exhaust systems and emission controls, engine classification, parts identification, engine tests, measurements, engine clutches, manual test, measurements, engine clutches, manual transmissions and transfer cases, transmission overdrives, automatic transmissions, drive lines, drive axle assemblies, frames, bodies, springs, suspension systems, wheels, hubs, tires, front wheel alignment and steering systems, automobile brakes, electrical system fundamentals, automotive air conditioning. No prerequisite. 24 lessons and 12 assignments. Course #9084ac

AUTOMOTIVE SERVICE AND REPAIR

Automotive service and repair provides you with the knowledge on how to service, locate trouble and repair modern automobiles. This information is applicable to all models of all makes of cars. Your course starts from basics and includes automotive calculations (a review with an introduction to metric), and auto service troubleshooting. No prerequisite. 35 lessons 35 assignments. Certificate “Automotive Service and Repair”. Course #0084B

AUTO SERVICING AND TROUBLESHOOTING: introduction to auto servicing and troubleshooting, essential equipment parts and supplies, soldering, brazing, welding, crack detection and repair, cleaning equipment and techniques, friction bearings, antifriction bearings, engine removal, cylinder head, valve, and valve trim service, crankshaft, main bearing, flywheel service, camshaft, timing, cam and belt service, servicing engine clocks, cylinders, pistons, rings, connecting rods, engine lubrication, engine assembly, installation, break-in, cooling system

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 158 CCSCARE.CO Business – Healthcare – Technology Courses service, fuel system service – fuel delivery, carburetors, fuel injection, ignition system service, battery, charging system, starting system service, tune-ups, engine systems, starting system service, tune-up, engine systems problem diagnosis, clutch service, manual transmission overdrive, four-wheel service, drive line and universal joint service, differential, axle, seal, housing service, brake service, wheels, bearings, tires, steering, suspension systems service, air conditioning system service, exhaust and emission control service, career opportunities in the automotive field. No prerequisite. 36 lessons and 20 assignments. Course #9084bc

DIESEL ENGINE TECHNOLOGY: introduction to diesel engines, classification, frames, cylinders, and heads, pistons, piston rings, connecting rods, wristpins, crankshafts, balancer shafts and vibration damper, bearings, flywheels, lubrication, heat and combustion, oil and gaseous fuels, engine power and fuel consumption, engine rating and performance, intake and exhaust systems, scavenging and supercharging, injecting fuel, burning the fuel, governing, diesel engine testing, instrumentation and design, high compression gas burning engines, auxiliary system, diesel operation and maintenance and troubleshooting and repair. No prerequisite. 20 lessons and 9 assignments. Course #9084cc

AUTOMOTIVE BODY REPAIR

Auto body repair covers the essential knowledge you need to make appraisals and repair damage caused by collisions. Your course starts from basics and includes automotive calculations (a review and introduction to metric), auto body repair. No prerequisite. 26 lessons, 26 assignments. On completion you will be awarded the CCS certificate “Automotive Body Repair”. Course #0084D

AUTO BODY REPAIR: introduction to auto body repair, body frame construction, metal bumping and dinging, welding and cutting, shrinking, soldering and metal finishing, power tools, doors, hoods and deck lid, frame straightening, an approach to collision jobs, refinishing practices, adhesives, coating and sealers. No prerequisite. 34 lessons and 34 assignments. Course #9084dc

AUTO, TRUCK, AND DIESEL MECHANICS

Our course is designed to give you a detailed knowledge of practical automotive mechanics, engine design and construction, fuel systems, electrical systems, ignition, lubrication systems and running gear, etc. Although this course of instruction was prepared for a man or woman planning a career as an auto mechanic, it is also well suited to the serious do-it-yourself mechanic who desires specialist training. The course starts from basics and includes: automotive calculations (a review with an introduction to metric). Auto fundamentals, auto service and troubleshooting, and diesel engine technology. No prerequisite. 78 lessons, 78 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Auto, Truck and Diesel Mechanics”. Course #0085E

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 159 CCSCARE.CO Business – Healthcare – Technology Courses SMALL ENGINE MECHANICS

There is a demand for the small engine mechanic with the knowledge of 2 cycle and 4 cycle air- cooled and water cooled engines. This course is also a comprehensive introduction suitable for the man or woman who wishes to start a part-time business with a view to eventually becoming self-employed. This course starts from basics and includes: practical calculations (with introduction to metric), small engine mechanics. No prerequisite. 38 lessons, 18 assignments. On successful completion of all subjects you will be awarded the CCS “Small Engine Mechanics”. Course #7085A

SMALL ENGINE MECHANICS: Introduction To Small Engine Mechanics. Engine Construction And Principles Of Operation, Two And Four Cycle Engines, Fuel Systems, Carburation, Ignition Systems, Engine Lubrication, Engine Cooling, Measuring Engine Performance, Troubleshooting, Service And Maintenance, Engine Tune-Up, Cylinder Recondition, Pistons And Piston Rings, Rods, Bearings And Valves, Rotary Engines, Career Opportunities, Service Manual Deals With All Popular Brands Including: Advanced Engine Products, Briggs & Stratton, Chrysler, Clinton, Cox, Continental, Craftsman, Deco-Grand, Home Lit, Honda, Jacobson, Kohler, Lauson, Lawn Boy, Mcculloch, O & R, Onan, Pincor, Power Products, Roper, Solo, Tecumseh, West Bend, Wisconsin And Other Popular Machines. No Prerequisite. 15 Study Lessons, 7 Assignments. Course #9085ac

AUTOMOTIVE AIR CONDITIONING

On successful completion of this course you will have mastered the essential automotive air conditioning knowledge required by air conditioning technicians in the day-to-day performance of their duties. Your course starts from basics and includes refrigeration and air conditioning calculations and automotive air conditioning. Approximately 25 lessons and 25 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Automotive Air Conditioning”. Course #7085B

AUTOMOTIVE AIR CONDITIONING COURSE OUTLINE

BASIC THEORY: metrics, body comfort, matter, heat, pressure, refrigeration, moisture, and moisture removal, system access valves, service tools, compressors, the receiver and accumulator, metering device, electrical circuits.

SYSTEM DIAGNOSIS: colour plates, gauge scales, temperature-pressure relationships, the compressor-cycling clutch, txv or fot system, the dehydrator-cycling clutch, txv or fot system, the dehydrator-cycling clutch, txv system, the thermostat-cycling clutch txv or fot system, the system-cycling clutch txv or fot system

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 160 CCSCARE.CO Business – Healthcare – Technology Courses SERVICE PROCEDURES: connecting the manifold and gauge set into the system, purging the air conditioning system, leak testing the system, evacuating the system, charging the system, isolating the compressor from the system, performance testing the thermostatic expansion valve, air conditioning components, troubleshooting the heater/coolant system, hanson a-a and da-6 compressor, harrison r-4 compressor, harrison v-5 compressor, nirpendenso compressor, servicing the nirpendenso ten-cylinder compressor, sankyo compressor, rebuilding the tecumseh reciprocating compressor models hg500, hg850 and hg 1000 15 lessons, 15 assignments. Certificate title “Automotive Air Conditioning”. Course #9085bc

MARINE MOTOR SERVICE TECHNICIAN

Your job as a marine motor service technician will involve servicing and maintaining small and large outboard motors, inboard engines and drives. Your course starts from basics with practical calculations (a review with an introduction to metric), outboard motor servicing procedures, and inboard motor servicing procedures. Approximately 30 lessons, 30 assignments. On successful completion of all subjects you will be awarded the CCS specialist certificate “Marine Motor Service Technology”. Course #7085C

OUTBOARD MOTOR SERVICING PROCEDURES: introduction, two-stroke and four- stroke operations, power head two-stroke section one, four stroke section 2, electricity and electronics for the marine technician, the marine battery, starter system, alternator charging systems, fuel system, carburetion and injection, tune-up, midsection lower unit, trim and tilt systems, propeller performance, boat performance, rules of the road and trailer lighting. 14 lessons, 14 assignments. Course #9085cc

CAREER OPPORTUNITIES IN INDUSTRIAL MANUFACTURING

INDUSTRIAL WELDING

When the rivet was displaced by the welding rod as the principal means of fastening metal to metal, a unique technology sprang into life that was eventually to bring undreamed of speed and versatility to every process of metallic fabrication. As research and plant field studies developed revealing new applications and perfected materials and techniques, the welding industry became more demanding in respect to the degree of training required to manage it. Naturally, this condition has considerable elevated the welder and brought him to the stature of a specialist, graded according to his skill and knowledge. Your course starts from basics and includes welding calculations (a review with an introduction to metric), welding blueprint reading, welding skills and practice, welding technology, no prerequisite. 74 lessons, 35 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Industrial Welding”. Course #0087A

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 161 CCSCARE.CO Business – Healthcare – Technology Courses INDUSTRIAL METALLURGY

With the rapid advance in aeronautical, automobile, electrical and in fact all branches of the engineering industry, an increase in demand has arisen for a more accurate and scientific knowledge of the various metals employed for all purposes. The knowledge of metallurgy is essential to modern manufacturing, and people with this specialized knowledge soon find themselves on the road to promotion. Your course starts from basics and includes practical calculations (a review with an introduction to metric) and metallurgy theory and practice. No prerequisite. 18 lessons, 18 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Industrial Metallurgy”. Course #7087B

PROFESSIONAL DEVELOPMENT CAREER TRAINING COURSES

Each course completed provides you with credit towards the CCS certificate. Courses are recommended for corporate sponsored students and for your professional development. Courses are your means of preparing yourself for pay raises and preparing for future opportunities.

MACHINE SHOP BLUEPRINT READING COURSE OUTLINE

MACHINE SHOP BLUEPRINT READING: introduction to blueprint from design to product, from blueprint to visualization, understanding the various views, reading the working drawing, understanding supplementary information, using special views and supplementary information, using special views and assembly drawings, understanding materials and processes, production blueprints, reading industrial blueprints. No prerequisite. 12 lessons, 12 assignments. Course #9087ac

MACHINE SHOP TECHNOLOGY COURSE OUTLINE

MACHINE SHOP TECHNOLOGY: introduction to machine shop practice, machine tools, bench tools, power saws, drill presses, engine lathes, shapers, milling machines, production turning, grinding machines, steel and its alloy, heat treating, machinability, numerical control, electrical energy processes. No prerequisite. 27 lessons and 10 assignments. Course #9087bc

WELDING BLUEPRINT READING COURSE OUTLINE

WELDING BLUEPRINT READING: introduction to welding, shielded metal-arc welding, cast iron, carbon steels, alloy steels, nonferrous metals, gas shielded-arc welding, gas tungsten arc-tig, tig spot welding, gas metal arc-mig, oxy-acetylene welding, heavy steel plate, stainless steel, gray cast iron, aluminum, special welding processes, carbon arc, brazing, surfacing, pipe welding, cutting operations, production welding, underwater cutting and welding, plastic welding, no prerequisite. 30 lessons, 9 assignments. Course #9087dc

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 162 CCSCARE.CO Business – Healthcare – Technology Courses WELDING TECHNOLOGY COURSE OUTLINE

WELDING TECHNOLOGY: introduction to welding technology, gas welding, shielded metal-arc welding, gas tungsten-arc welding, gas metal-arc welding, resistance welding, special welding processes, metallurgy of welding, weldability of metals, brazing and soldering, surfacing, flame and arc cutting, strength of materials, design of weldments, testing welds, production economy and cost estimating, safety in welding, welding symbols, automated welding, no prerequisite. 10 lessons and 10 assignments. Course #9087ec

METALLURGY THEORY AND PRACTICE COURSE OUTLINE

METALLURGY THEORY AND PRACTICE: introduction to properties of metals, materials testing, physical metallurgy, methods of metallurgical examination, constitution of alloys, the iron-carbon diagram, heat treatments for steel, surface treatments for steel, carbon and alloy steels, tool steels, cast irons, light metals and alloys, copper and nickel alloys, lead, tin, zinc, precious and specialty metals, plastic deformation of metals, powder metallurgy, foundry metallurgy, welding metallurgy, metallurgy of machining, no prerequisite. 8 lessons, 8 assignments. Course #9087fc

CAREER OPPORTUNITIES IN ENGINEERING DRAWING AND DESIGN

There are over 400,000 people working in drafting positions in Canada and the u.s. approximately 4% are women. About 9 out of 10 drafters are employed in private industry. Manufacturing industries that employ large numbers are those making machinery, electrical equipment, transportation equipment, and fabricated metal products. Non-manufacturing industries employing large numbers are engineering and architectural consulting firms, construction companies, and public utilities. Many drafters find employment with federal, provincial, and local branches of government such as highway and public works departments.

MECHANICAL DRAWING

There is a steady demand for men and women to work in drafting offices. CCS’s mechanical drawing program provides you with the necessary training in the fundamentals of mechanical drawing to apply for junior drafting positions and is a stepping-stone to CCS’s full general engineering drawing and design or architectural drafting programs. On successful completion of this course you will have completed the essential drawing required for a basic portfolio. Your course starts with a review of math, then takes you step-by-step through the use of your drawing instruments and the practices of mechanical drawing. Your course starts from basics and includes practical mathematics (a review with an introduction to metric) and practical drafting (engineering drawing part 1 and 3). Prerequisite for a successful career in drafting and design includes the ability to write neatly. 24 lessons and 24 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Mechanical Drawing and Design”. Course #0088B

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 163 CCSCARE.CO Business – Healthcare – Technology Courses ENGINEERING DRAWING

Men and women are needed to fill positions as junior drafters or drafting technicians. The general engineering drawing and design program provides essential training needed to qualify you to apply for work in a drafting office. On successful completion of the course you will have completed a selection of drawings demonstrating your ability to meet employment requirements. Your program starts from basics with practical mathematics (a review) and includes engineering drawing and design. Prerequisite for a successful career in drafting includes the ability to write neatly 42 lessons, 42 assignments. On successful completion of all subjects you will be awarded the CCS certificate “General Engineering Drawing and Design”. Course #0088C

SPECIALIST SUBJECTS

ENGINEERING DRAWING PART 1 – BASIC DRAWING AND DESIGN: the language of industry, drafting skills and drawing office practice, theory of shape description, applied geometry, basic dimensioning, working drawings, sections and conventions, prerequisite: the ability to write neatly and practical mathematics or equivalent. 7 lessons, 7 assignments. On successful completion of all subjects you will be awarded the certificate “Engineering Drawing – Basic Drawing and Design”.

ENGINEERING DRAWING PART 2 – FASTENERS, MATERIALS, AND FORMING PROCESSES: threading fasteners, miscellaneous types of fasteners, forming processing, welding drawings, manufacturing materials. Prerequisite: completion of engineering drawing – part 1. 5 lessons, 5 assignments. On successful completion of all subjects you will be awarded the certificate “Engineering Drawing – Intermediate Drawing Design”.

ENGINEERING DRAWING PART 3 – INTERMEDIATE DRAWING DESIGN: auxiliary views, pictorial drawings, functional drafting, and drawing for numerical control. Prerequisite: completion of engineering drawing – parts 1 and 2, 4 lessons, 4 assignments. On successful completion of all subjects you will be awarded the certificate “Engineering Drawing – Intermediate Drawing Design”.

ENGINEERING DRAWING PART 4 – POWER TRANSMISSION: belts, chains, and gears, couplings, brakes, clutches, and speed reducers, bearings, lubricants, and seals, cams, linkages, and actuators, fluid power. Prerequisite: completion of engineering drawing – parts 1,2 and 3, 5 lessons, 5 assignments. On successful completion of all subjects you will be awarded the certificate “Dngineering Drawing – Power Transmission”.

ENGINEERING DRAWING PART 5 – SPECIAL FIELDS OF DRAFTING: development and intersections, pipe drawing, structural drafting, electrical and electronics drawing, jigs and fixtures, die design, prerequisite: completion of engineering drawing – parts 1-4. 6 lessons 6 assignments. On successful completion of all subjects you will be awarded the certificate “Engineering Drawing – Special Fields of Drafting”.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 164 CCSCARE.CO Business – Healthcare – Technology Courses ENGINEERING DRAWING PART 6 – ADVANCED DRAFTING DESIGN: applied mechanics, strength of materials, engineering tolerance, and computer aided drafting, descriptive geometry, design. Prerequisite: completion of engineering drawing – parts 1 – 5. 6 lessons, 6 assignments. On successful completion of all subjects you will be awarded the certificate “Engineering Drawing – Advanced Drafting Design”. Course #9088ac

ARCHITECTURAL DRAFTING

This is your junior architectural draftsman’s course. Your work as a junior architectural draftsman involves the knowledge of blueprints, drafting and architectural design. Your course starts from basics and covers the complete requirements for division 1: carpentry calculations (a review with an introduction to metric). Architectural blueprint reading, practical drafting student drafting kit, architectural blueprint reading, practical drafting, student drafting kit, architectural drafting and design. No prerequisite. 31 lessons, 31 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Architectural Drafting”. Course #0089A

TOOL AND DIE DESIGN

Become a tool and die designer. Men and women with industrial experience will benefit from this training. On successful completion of this course you will be able to design cutting tools, jigs and fixtures, gauges, sheet-metal press working dies, dies for plastic molding and foreign dies for hot and cold forging. You are taken step-by-step through the various procedures, demonstrating your skills in the assignments. The course starts from basics and includes practical mathematics (a review), tool design syllabus. Suggested prerequisite: completion of CCS’s general engineering drawing and design program or equivalent. 23 lessons and 19 assignments. On successful completion of all subjects you will be awarded the certificate “Tool and Die Design”. However, if you have previously graduated from CCS’s engineering drawing and design program, you will be awarded the specialist certificate “Engineering Drawing and Design: Tool and Die Design”. Course #7089D

COURSE OUTLINE TOOL DESIGN TECHNOLOGY: tool design methods, tool making practices, tooling materials and heat treatment, design of drill jigs, design of fixtures, design of sheet-metal blanking and piercing dies, designs of cutting tools, gauges and gauge design, locating and clamping methods, design of sheet-metal bending, forming, and drawing dies, using plastics as tooling materials, tool design for numerically controlled machine tools, automatic screw machine. Prerequisite: completion of CCS’s general engineering drawing and design program or equivalent. 13 lessons, 13 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Tool and Die Design”. Course #9089bc

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 165 CCSCARE.CO Business – Healthcare – Technology Courses CAREER OPPORTUNITIES IN AIR CONDITIONING, REFRIGERATION, AND HEATING

AIR CONDITION, MECHANICAL AND ELECTRICAL SYSTEMS OF BUILDINGS

Become an air conditioning specialist. On successful completion of this course you will have acquired the essential knowledge required by air conditioning technicians in the day-to-day performance of their duties. Your course starts from basics and includes air conditioning calculations, refrigeration and air conditioning mechanical and electrical system. Approximately 60 lessons and 60 assignments. On successful completion of each subject you will be awarded the CCS certificate on successful completion. On successful completion of all three subjects you will be awarded the CCS certificate “Air Conditioning, Mechanical and Electrical Systems of Buildings”. Course #0090A

AIR CONDITIONING REFRIGERATION AND HEATING SERVICING AND MAINTENANCE

The man or women who realized the existing and potential opportunities in this growing industry will welcome our air conditioning, refrigeration and heating servicing and maintenance course and equip him or herself for a secure and rewarding future. This complete course includes all the necessary knowledge to set you up in the servicing business. The certificate will qualify you to apply for jobs in air conditioning, refrigeration, and heating companies. Your course starts from basics and includes refrigeration and air conditioning (including refrigeration systems, installation and servicing, air conditioning and heating). Approximately 42 lessons and 42 assignments. On successful completion of each subject you will be awarded the CCS certificate “Air Conditioning, Refrigeration, and Heating Servicing and Maintenance”. Course #0090B

REFRIGERATION AND AIR CONDITIONING COURSE OUTLINE

REFRIGERATION SYSTEMS

HISTORY AND FUNDAMENTALS OF REFRIGERATION MODULE: development of refrigeration, how a mechanical refrigerator operates, colour coding system in this text, heat, cold, temperature, pressure, and measurements module: temperature and temperature measurements, basic arithmetic, temperature conversion, temperature deference calculations, dimensions, pressure, the 3 physical states, density, force, work, energy, power, unit of heat, effect of pressure on freezing temperature of water, refrigeration effect of ice, ambient temperature, heat of compression, energy units, refrigeration systems and terms module: refrigerant, heat transfer, brine and sweet water, dry ice, critical temperature, critical pressure, enthalpy, cryogenics, perfect gas equation, dalton’s law, evaporator, vapour-gas, humidity, relative humidity, elementary refrigerator, mechanical refrigerating system, review of abbreviations and symbols.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 166 CCSCARE.CO Business – Healthcare – Technology Courses TUBING AND FITTINGS MODULE: tubing, cutting and bending tools, connecting tubing, soldered or brazed tubing battings, tube couplings, swaging copper tubing, tube constrictor, pipe fittings and sizes, refrigeration tools module: hand tools, instruments and gauges module: instruments and gauges, measuring tools, supplies and use module: fastening devices, refrigeration supplies, service valves, purging, evacuating.

BASIC REFRIGERATION SYSTEM: ice refrigeration, evaporate refrigeration (desert bag), evaporative refrigeration (snow making), compression system using low-side float refrigerant control, external – drive (open) refrigerant system, compression system using high-side float refrigerant control, compression system using automatic expansion valve (aev) refrigerant control, compression system using thermostatically controlled expansion valve (tev), compression system using capillary tube refrigerant control, multiple evaporator system, compound refrigerating system, cascade refrigerating systems, modulating refrigeration cycle, ice maker, drinking ice refrigeration, intermittent absorption system, continuous-cycle absorption, solid absorbent refrigeration, sophisticated commercial systems, hot gas defrost, electric defrost.

COMPRESSION SYSTEMS MODULE: laws of refrigeration, compression cycle, evaporator, accumulator, suction line, compressor, oil separator, condenser, liquid receiver, liquid line, types of refrigerator flow control, motor control, compressors module: external drive compressors, hermetic compressors, types of compressors, motors, service valves, mufflers, compressor cooling, lubrication, compressor volumetric efficiency, compression ratio, check valves, unloader, gaskets, o-rings, crankcase heater.

REFRIGERANT CONTROLS: compression system refrigerant controls, comparing refrigerant controls, check valve, suction pressure valves.

ELECTRICAL FUNDAMENTALS MODULE: generating electricity, types of electricity, magnetism, applied electronics, and electricity module: electronics, electrical power, electrical codes, circuit protection.

ELECTRIC MOTORS MODULE: electric motor application, the motor structure, types of electric motors, motor speed, starting and running winding, starting current, motor connections, hermetic system motors, direct current and universal motors, motor horsepower and motor characteristics, electric motor grounding, motor protection, motor temperature, standard motor data, fan motors, shaded-pole motors, electronic variable speed motors, service in electric motors module: servicing, electric motors, pulleys, belts, motor testing stand, servicing and repairing hermetic motors.

ELECTRIC CONTROL CIRCUITS MODULE: electrical circuits – complete wiring diagram, electrical circuits – ladder diagram, control systems, fundamentals.

ELECTRICAL CONTROLS MODULE: refrigerator and freezer controls, ice maker control, comfort cooling air conditioning controls, central air conditioning controls, water cooler controls, remote temperature sensing elements, pressure motor controls, motor safety controls, motor

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 167 CCSCARE.CO Business – Healthcare – Technology Courses starting relays, automatic defrost controls, semiautomatic defrost controls, hot-gas defrost controls, ice bank controls, de-ice controls, humidity controls, defrosting timers.

REFRIGERANTS: refrigerants and the ozone layer requirements, use of pressure temperature curves, grouping and classification of refrigerants, group a refrigerants, group b refrigerants, combustible refrigerants, expendable refrigerants, water as a refrigerant, food freezants, cryogenic fluids, refrigerant cylinders, use of pressure-temperature tables, head pressure (high side), refrigerator temperatures, refrigerant applications, changing/identifying refrigerants, amount of refrigerant required in a system, refrigeration oil, moisture in refrigerant.

REFRIGERANT RECOVERY/RECYCLING/ RECLAIMING: chlorofluorocarbons (cfcs) hydrochloroflurocarbons (hcfcs) and the ozone layer, recovery, recycling, reclaiming or refrigerants, refrigerant recovery equipment, refrigerant recycling equipment, refrigerant reclaiming procedure, retrofit, cfc recovery/recycle reclaim safety and standards, mobile air conditioning.

REFRIGERATION INSTALLATION AND SERVICING

DOMESTIC REFRIGERATORS AND FREEZERS: preserving foods by refrigeration and freezing, refrigerator and freezer insulation, refrigerator, single-door, manual defrost, refrigerator-freezer, automatic defrost, frost-free, side by side, solid-state ice maker, chest type freezer, upright freezers, care of refrigerator or freezer, ice accumulation in cabinet insulation, butter conditioner, cabinet hardware, cabinet gaskets, repairing finishes, cabinet thermometer.

SERVICING AND INSTALLING SMALL HERMETIC SYSTEMS: instruments, tools and supplies, installing refrigerators and freezers, troubleshooting the hermetic refrigerators- freezers, hermetic servicing guide, external servicing, operations internal service operations, gauge (service) in manifold types and construction, hermetic service in valves in adapters, locating refrigeration leaks, repairing leaks, charging hermetic system, diagnosing component problems, dismantling a system, evacuation system with a vacuum pump, overhauling a hermetic system.

COMMERCIAL SYSTEMS MODULE: construction of refrigeration mechanisms, mechanical cycle, complete mechanical mechanism, commercial evaporators, commercial systems, control modules, refrigerant controls, motor controls, ice maker controls, vending machine controls, defrost timers, valves-pressure regulating, compressor protection devices, manual valves, refrigerant lines, engine driven systems.

COMMERCIAL SYSTEMS, APPLICATIONS commercial cabinet construction, supermarkets, grocery cabinet (reach in cabinet), walk-in cabinet, display cases, frozen food storage cabinet, fast freezing case, ice cream cabinet, soda fountain, dispensing freezers, modular refrigeration systems, water cooler, automatic ice maker, vending, milk cooler, bakeries, refrigerant-to-water heat recovery system, laboratory refrigerated incubators, industrial applications.

INSTALLING COMMERCIAL SYSTEM MODULE: types of commercial installation, installing condensing units, installing evaporators, installing refrigerant piping, electrical

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 168 CCSCARE.CO Business – Healthcare – Technology Courses connections, testing code installations, evacuating system, checking system before starting, charging commercial systems, starting a system, servicing commercial systems module: servicing commercial units, service equipment, general service instructions, servicing condensing units, service notes, summary of refrigerator mechanism servicing, periodic inspections, locating troubles, refrigeration service contracting, refrigerant recovering and recycling.

HEAT LOADS MODULE: heat load, thermodynamics of the refrigeration cycle, evaporator and condensing unit capacities, evaporator installations, water-cooling loads, ice cream freezing and storage load, system capacity, compressor capacities, cascade system, two stage compressor, bypass cycle, motor sizes, condenser capabilities, servicing: refrigeration troubleshooting, lines and piping module: refrigerant lines and piping, seasonal energy efficiency ration (seer).

ABSORPTION SYSTEMS – PRINCIPLES AND APPLICATIONS: the absorption system, types of absorption systems, principle of the solid absorption system, efficiency of absorption systems, principle of the intermittent absorption system, principle of the continuous absorption system, installing an absorption refrigerant, portable absorption refrigerators, absorptions air conditioners, commercial absorption system, absorption unit for air conditioning and heating, servicing absorption refrigerator.

SPECIAL REFRIGERATION SYSTEMS AND APPLICATIONS: transportation refrigeration, mobile air conditioners, thermoelectric refrigeration, vortex tube, jet cooling systems, multistage systems, cascade and compound, snow making, heat pipe, immersion (fast freeze), cryogenic refrigeration, sterling cycle.

AIR CONDITIONING AND HEATING

AIR MOVEMENT AND MEASUREMENT MODULE: definition of air conditioning, air, atmosphere, physical properties of air, vapour barriers, air movement, climate, heat insulation, air quality module: air quality, commercial and residential air quality systems, comfort conditions, noise.

BASIC HEATING AND AIR CONDITIONING SYSTEMS: gas-fired gravity heating system, gas-fired forced – air heating, gas-fired hydronic heating, oil-fired forced air-heating, oil- fired hydronic heating, air-to-air heat pumps, geothermal heat pumps, room humidifiers, room dehumidifier, room air conditioners, central air conditioners, absorption cycle systems, evaporative condensers, cooling towers, steam jet cooling, vortex tube cooling, evaporative cooling, automobile air conditioning.

GAS HEATING SYSTEMS MODULE: types of systems, combustion, fuel gases, basic forced air components, gas burners, furnace types and construction, gas furnace efficiency, pulse combustion furnace, unit heaters, venting of furnaces and chimney or exhaust gases, ignition systems, piping and gas pressure, start-up check sheet, service check list, hydronic heating module: hydronic heating system, installing hydronic systems, servicing hydronic systems, steam heating systems, steam heating installation, servicing a steam heating system, oil furnaces module: fuel oils, oil furnaces, gun-type burners, gun-type oil burner pumps, electrical

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 169 CCSCARE.CO Business – Healthcare – Technology Courses (transformer – electrode) ignition, primary control, oil tank installations, oil burner installation, servicing a fuel oil burner, electric heat module: electric heat, principles of electric heating, applications of electric heating, radiant heat, installing heating coils, servicing heating coils, alternative heating methods modules: heat pumps, coal and wood heating, solar heating, cogeneration, humidification module: humidifiers, types of humidifiers, servicing and installing humidifiers.

COOLING AND DEHUMIDIFYING SYSTEMS: principles of atmosphere cooling, comfort cooling systems.

AIR DISTRIBUTION MODULE: air properties and behaviour, air circulation, basic ventilation requirement, air ducts, special duct problems and duct maintenance, duct sizing, air measurement and cleaning module: air measurement, air cleaning.

HEAT PUMPS MODULE: heat pump theory of heat pumps, heat pump operation, heat pump systems, heat pumps and solar heating systems, heat pump water heater, natural gas heat pump, heat pump installation troubleshooting heat pumps, servicing heat pumps, central air conditioning systems, inspecting residential central air conditioning systems, servicing residential central air conditioning systems, air circulation systems and relative humidity control.

LARGE SYSTEMS MODULE: chilled water systems, types of chillers, basic components, comfort cooling systems, roofing units, complete air conditioning system, ice based system, total energy systems, district heating, and cooling system.

SOLAR ENERGY: the nature of solar energy, solar energy systems, solar energy storage systems, supplementary heat, solar energy cooling systems, converting solar energy to electricity.

CONTROL MECHANISMS MODULE: controlled thermostats, thermostat operation, heating thermostats, cooling thermostats, combination thermostats, electronic thermostats, timer- thermostats, multi-stage thermostats, hydronic thermostats, portable thermostats, thermostats location and servicing, control system components module: controllers, primary controls, sequential operating controls, limit controls, fan controls, control circuits, airflow controls, distribution controls, energy management module: total energy management systems, energy management system types and functions, control system diagnostic and repair.

AIR CONDITIONING SYSTEMS – HEAT LOADS: heat loads, design temperature, insulation and vapour barriers, energy conservation, construction types and designs.

AUTOMOTIVE AIR CONDITIONING: purpose of automotive air conditioning, automotive air conditioner operation, operating conditions, electrical systems air distribution, insulation, types of control systems, truck and bus air conditioning, servicing automobile air conditioners.

SERVICING AND TROUBLESHOOTING SIMPLIFIED: servicing and troubleshooting, troubleshooting procedure, troubleshooting charts customer relations.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 170 CCSCARE.CO Business – Healthcare – Technology Courses PREPARING FOR EPA ASSIGNMENTS MODULE: epa technician certification assignments, certification types, recovery procedures, leak repairs, exam preparation, test format, taking the test, areas for research.

TECHNICAL CHARACTERISTICS: kata thermometer, infrared thermometer, weights and specific heats of substances, energy, energy equivalents (u.s. conventional), energy equivalents (si metric), linear measurement equivalents (u.s. conventional, si metric), fractional inch equivalents (decimals and millimeter), area equivalents, volume equivalents, pressure equivalents, velocity equivalents, liquid measure equivalents, weight equivalents, flow equivalents, heat equivalents, pumping ratio, compression ratio, temperature conversion table, seasonal energy efficiency rating (seer), standard temperature, standard pressure, standard temperature and pressure sample, standard air, heating value of fuels, single-source energy, theo dynamics laws, heat conductivity, entropy, theory of matter, electron theory, the atom, the electron, electrical units, and symbols, motor size calculation, lowering voltage saves power, resistances of conductors, semiconductors, and nonconductors, colour code for resistors, resistance in series and parallel circuits, electrical codes, root mean square (rms) values, galvanic action sequence, electrolysis, moisture-holding properties of air, evaporation sources, desiccants, psychometric chart formula, boyle’s law, charles’s law, gas law, adiabatic expansion and contraction of a gas, isothermal expansion and contraction of a gas, gas and vapour, refrigerant properties, characteristics of little-used refrigerant, metric pressure-heat diagrams, moisture in liquid refrigerants, dryness of refrigerants, refrigerant oils, eutectic (phase change) materials, cryogenic temperatures brine freezing temperatures, twist drill sizes, piping colour codes, solders and brazing metals, flare nut wrench sizes, solvents and cleaning, clean rooms. 30 lessons 30 assignments. Certificate title “Refrigeration and Air Conditioning”. Course #9091ac

CAREER OPPORTUNITIES IN ARCHITECTURE

ARCHITECTURE DRAFTING AND DESIGN

This is your intermediate level draftsman’s course. Your work at this level requires not only the knowledge of architectural drafting, but also the essential details of building construction and design. Your course starts from basics and includes the complete requirements for architecture divisions 1 and 2: division 1: carpentry calculations (a review with an introduction to metric), architectural blueprint reading, practical drafting, student drafting kit, architectural drafting and design. Division 2: practical mathematics, residential and light commercial construction, general construction, building and construction materials, no prerequisite. 123 lessons, 105 assignments. On successful completion of all subjects you will be awarded the CCS specialist certificate “Architectural Drafting and Design”. Course #0092B

ARCHITECTURAL PLANS AND BLUEPRINTS

When you start your career in an architect’s office, a building contractor’s office, or the office of one of the many sub-contractors in the mechanical and building trades, you will be working with architectural drawings and blueprints. Your architecture division 1a course makes an ideal start

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 171 CCSCARE.CO Business – Healthcare – Technology Courses for men and women who are going to work in architecture and building construction, but do not yet know how they will be specializing. Should you decide to continue your studies with CCS. The course starts from basics and includes carpentry calculations (a review with an introduction to metric) and architectural blueprint reading. No prerequisite. 20 lessons, 20 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Architectural Plans and Blueprints”. Course #8092C

ARCHITECTURAL DRAFTING

This is your junior architectural draftsman’s course. Your work as a junior architectural draftsman involves the knowledge of blueprints and covers the complete requirements for Division 1: carpentry calculations (a review with an introduction to metric), architectural blueprint reading, practical drafting, student drafting kit, architectural drafting and design. No prerequisite. 74 lessons, 60 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Architectural Drafting”. Course #0092D

ARCHITECTURAL DRAFTING AND DESIGN COURSE OUTLINE (this course is part of architecture, architecture drafting and design and interior decorating and interior design).

The World Of Architecture: people and their structures, the garrison, the southern colonial, the ranch design, trends in architecture. BASIC HOUSE DESIGN: one storey ranch design, one and one half storey designs, split-level designs, variations of split-level designs.

PRIMARY CONSIDERATIONS: site considerations, zoning and codes, modular aspects, quality of living.

DRAWING INSTRUMENTS AND TECHNIQUES: orthographic projection, architectural drafting equipment, case instruments, computer aided design and drafting, lines used in architectural drawing.

ROOM PLANNING, SLEEPING AREA: sleeping area, bathrooms.

ROOM PLANNING, LIVING AREA: kitchen, cabinets and appliances, clothes care centre, garage or carport.

PLOT PLANS: property lines, topographical features, procedure for drawing a plot plan, landscape plot plans.

FOOTING, FOUNDATIONS AND CONCRETE: staking out house location, foundation walls, slab foundation, beams and girders, concrete blocks.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 172 CCSCARE.CO Business – Healthcare – Technology Courses THE FOUNDATION PLAN: preliminary steps to drawing a foundation plan, drawing a foundation plan, procedure for drawing a basement plan.

SILL AND FLOOR CONSTRUCTION: platform framing, balloon framing, floor trusses, post and beam construction.

WALL AND CEILING CONSTRUCTION: frame wall construction, ceiling construction, masonry wall construction, brick names and sizes.

DOORS AND WINDOWS: interior and exterior doors, door details, windows, window types.

STAIRS: types of stairs, stair terminology, stair calculations and drawing procedure, structural detail.

FIREPLACES AND CHIMNEYS: hearth and fire chamber, damper and smoke shelf, framing around fireplace and chimney, fireplace specifications, prefabricated metal fireplaces and stoves.

THE FLOOR PLAN: location and size of walls, dimensioning, procedure for drawing floor plan.

ROOFING DESIGNS: types of roofs, traditional frame roof construction, roof trusses, ventilation, flashing, roof sheathing, and roofing.

ELEVATIONS: elevation identification, roof feature, dimension, notes and symbols, procedure for drawing an elevation.

RESIDENTIAL PLUMBING: water supply system, water and waste removal, private sewage disposal system, septic tank, disposal field.

THE PLUMBING PLAN: waste lines and vent stacks, water supply lines, drain and fixture locations, size and type of pipe, procedure for drawing plumbing plan.

RESIDENTIAL CLIMATE CONTROL: temperature control, humidity control, air circulation and cleaning, types of heating systems, heat loss calculations, calculation procedure.

SOLAR SPACE HEATING: passive solar systems, direct gain systems, indirect gain system, isolated gain systems, warm air solar systems, warm water solar systems, advantages of solar heating.

EARTH SHELTERED DWELLINGS: site considerations, orientation on the site, soil and groundwater, energy conservation, cost of earth sheltered dwellings, design variation of each sheltered dwelling.

DOME STRUCTURES: dome variations, typical dome construction, advantages of dome, and disadvantages of domes.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 173 CCSCARE.CO Business – Healthcare – Technology Courses MODULAR APPLICATIONS: standardization, modular components, industrialized housing.

PERSPECTIVE DRAWINGS: perspectives, two-point perspectives, one-point perspectives, perspective grids, and perspectives of complex features.

PRESENTATION DRAWING: rendering, pencil rendering, ink rendering, water colour rendering, magic marker rendering, entourage, exterior perspectives, and presentation plot plans, rendered sections.

ARCHITECTURAL MODELS: types of models, material used in model construction.

MATERIAL AND TRADE WORK SPECIFICATIONS: purpose of specifications, specification format, and examples of specification.

ESTIMATING BUILDING COSTS: preliminary estimates, estimates that are more accurate.

COMPUTER APPLICATIONS: site planning and mapping, structural analysis using the computer, computer-aided drafting and design (cadd), energy analysis, project management with the computer.

INTRODUCTION TO COMPUTER AIDED DRAFTING AND DESIGN: computer, ram, math coprocessor, permanent storage devices, standard port, monitors, graphic adaptors, input and pointing devices, graphics output devices.

CADD SOFTWARE: benefits of cadd in architecture, selecting a cadd package, general purpose cadd packages, aec cadd packages.

CADD COMMANDS AND FUNCTIONS: drawing commands (arc, double line, sketch, hatch, etc.), editing and inquiry commands (move, copy, scales, fillet, window, area, etc.), display control commands (zoom, pan, view, etc), dimensioning commands (linear, radius etc), drawing aids, 3d functions, utility commands and functions.

ARCHITECTURAL CADD APPLICATIONS: getting ready to use a cadd package, scale, sheet size, drawing floor plans, drawing elevations, drawing foundation/basement plans, drawing electrical plans, drawing plot plans, drawing detail.

CAREER OPPORTUNITIES: architect, architectural drafter, architectural illustrator, specification writer, estimator, surveyor, teaching architectural drawing, and construction technologist. Course. #9093ac

ARCHITECTURAL AND BUILDING CONSTRUCTION TECHNOLOGY COURSE OUTLINE

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 174 CCSCARE.CO Business – Healthcare – Technology Courses MAKING BUILDINGS: designing buildings, choosing building systems: constraints, choosing building systems: information resources, choosing building systems: the work of the design professional.

FOUNDATIONS: foundation loads, foundation settlement, soils, excavation, foundation, underpinning, retaining walls, waterproofing and drainage, designing foundations, foundation design and the building codes.

WOOD: trees, lumber, wood products, wood treatment, wood fasteners, wood manufactured building components, and types of wood construction.

HEAVY TIMBER FRAME CONSTRUCTION: heavy timber (mill) construction, combustible buildings framed with heavy timber, longer spans in heavy timber, heavy timber and the building codes, the uniqueness of wood light frame construction.

EXTERIOR FINISHES FOR WOOD LIGHT FRAME CONSTRUCTION: roofing, window, doors, siding, exterior construction, exterior painting, finish grading, and landscaping.

INTERIOR FINISHES FOR WOOD LIGHT FRAME CONSTRUCTION: thermal insulation and vapour retardant, wall and ceiling finish, millwork and finish carpentry, flooring and ceramic tile work, finishing touches.

MASONRY: history, mortar, brick masonry, stone masonry, concrete masonry, other types of masonry units, masonry bearing wall construction, some special problems of masonry construction, masonry and the building codes, the uniqueness of masonry.

STEEL FRAME CONSTRUCTION: history, the material steel, details of steel framing, the construction process, fireproofing of steel framing, longer spans in steel, composite columns, industrialized systems, steel and the building codes, the uniqueness of steel.

CONCRETE CONSTRUCTION: history, cement, and concrete, making and placing concrete, formwork, reinforcing, pre-stressing.

SITECAST CONCRETE FRAMING SYSTEM: casting a concrete slab on grade, casting a concrete wall, casting a concrete column, one-way floor and roof framing system, two-way floor and roof framing systems, concrete stairs, site cast, post tensioned framing systems, selecting a site cast concrete framing system, innovations in site cast concrete construction, longer spans in site cast concrete, designing economical site cast concrete buildings, site cast concrete and the building codes, the uniqueness of precast concrete.

ROOFING: low-slope roofs, steep roofs, roofing and the building codes.

GLASS AND GLAZING: history, the material glass, glazing, class and energy, glass and the building cladding systems, curtain wall design: the process, cladding, and the building codes.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 175 CCSCARE.CO Business – Healthcare – Technology Courses SELECTING INTERIOR FINISHES: installation of mechanical and electrical services, the sequence of interior finishing operations, selecting interior finish systems, trends in interior finish.

INTERIOR WALLS AND PARTITIONS: types of interior walls, framed partition systems, masonry partition systems, wall and partition facing, interior doors.

FINISH CEILINGS AND FLOORS: finish ceilings, types of ceilings, finish flooring, flooring thickness, densities and coefficients of thermal expansion of common building materials, english/metric conversions 18 lessons 18 assignments. Certificate title “Architectural and Building Construction Technology”. Course #9093bc

MECHANICAL AND ELECTRICAL SYSTEMS PARTS 1 AND 2 COURSE OUTLINE

PART 1: MECHANICAL THE SCOPE AND IMPACT OF MECHANICAL AND ELECTRICAL SYSTEMS: the scope of building m/e systems, the impact of space planning, the impact on architectural design, early building forms, building height vs. Space planning, the impact on architectural design, building efficiency factors, geometric factors, impact on building geometry, the impact on construction cost, impact of building height on construction cost, impact of m/e systems on construction cost, impact on operating systems, the impact on high-rise building design, energy and energy conversion, common energy sources, efficiency of energy conversion process, energy conscious design standards, the impact of buildings on global environment, impact of technology on global environment, air pollutants due to building energy consumption, system interfacing, environmentally responsive and integrated /designs, the architectural façade, the technically integrated building, the socially interactive design, alternative technologies, checklist of building and m/e requirement, mechanical systems, electrical systems.

HVAC FUNDAMENTALS: environmental comfort, comfort for occupants, temperature and humidity, airflow, air quality, radiant effects, special considerations, properties of air water mixtures, psychometric, absolute and relative humidity, wet bulb temperature, sensible, latent, and total heat, sensible heating and cooling, processes involving latent heat, energy transport in hvac system, heat transport by fluid flow, heat transport by fluid phase change, selection fluid flow rates for hvac, hvac load estimation, nature of hvac loads, methods for estimating loads, accuracy and precision, critical conditions for design, temperature criteria, calculating heating loads, manual vs. Computer calculation, conduction, estimating u-factors for building assemblies, infiltration, ventilation, mic. Loads, heating load problem calculation cooling loads, conduction through walls and roofs, conducted and solar hear through glazing, infiltration and ventilation, internal heat gains, loads in return air plenums.

HVAC DELIVERY SYSTEMS: control of heating and cooling, zoning, controls and automation, definition, basic control systems and devices, energy management, life safety, equipment safety, commonly used systems for zone control, constant temperature, variable volume, single zone constant air volume, single zone reheat, constant volume terminal repeat,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 176 CCSCARE.CO Business – Healthcare – Technology Courses multiple zones, constant volume dual duct, multi-zone, single zone variable air volume, multiple zone variable air volume, variable air volume reheat terminals, variable air volume multi-zone, fan terminal units, fan coils, package terminal air conditions, water source heat pumps.

COOLING PRODUCTION EQUIPMENT AND SYSTEMS: refrigeration cycles, vapour compression cycle, absorption refrigeration cycle, coefficient of performance, evaporative cooling, cooling production equipment, direct expansion (dx) systems, chilled water systems, chilled water vs. Dx, vapour compression chillers, design variations, absorption chiller, heat rejection from cooling systems to the environment, air cooled systems, water cooled systems cooling towers, chilled water plant design, basic configurations, sizing equipment, chiller circuiting arrangements, distribution pumping arrangements, energy features, plant layout, case study 1, case study 2.

HEATING PRODUCTION EQUIPMENT AND SYSTEMS: types of heating systems, heating energy sources, furnaces and air heater, types of furnaces, combustion efficiencies, typical furnace, combustion efficiencies, typical furnace arrangements, boilers, types of boilers, fire tube boilers, water tube boilers, cast iron sectional boilers, electric boilers, selection of medium and equipments, auxiliary systems, fuel handling, combustion air, fuel train, flue fast handling, water treatment, operating and safety controls, heating plant design, location of the plant, factor to consider in selecting heating plant locations, heating piping circuits.

AIR HANDLING EQUIPMENT AND SYSTEMS: air handling equipment, general construction, air handling unit configurations, heat transfer, water coils, steam coils, electrical coils, direct expansion (dx) coils, air cleaning, means of cleaning air, rating and testing air filters, types of air filters, typical air filters, application of air filters, air mixing, fans, general classification of fans, application of fans, volume (flow rate) controls, fan drives, fan performance and fan laws, examples of fan performance, duct systems, coordination of ductwork, symbols for sheet metal work, duct shapes and insulation method, material soft construction, duct assembly, coordination of ductwork with other building elements, materials and fittings for sound control, air devices, general classification, frills and registers, ceiling diffusers for air conditioning, special concerns for warm air supply, spacing, distribution and area of coverage, general guidelines for duct system design.

PIPING EQUIPMENT AND SYSTEMS: piping systems and components, forced or gravity flow, open or closed system, water as the basic medium, basic hvac piping system, pumps, classification, pump performance, basic hydroid formulae, heat exchangers, shell tube type, plate type heat exchangers, piping, material for pipes, method for joining pipes, valves and accessories, water piping systems, steam piping systems, refrigerate piping systems, other piping systems, thermal expansion, insulation.

PLUMBING EQUIPMENT AND SYSTEMS: water supply and treatment, water quality, processes commonly used to improve water quality, water conditioning, domestic water distribution systems, determination of domestic water system load, determination of water pressure, hot water system, design consideration for water distribution systems, water pumping system, plumbing fixtures and components, plumbing fixtures, components of fixtures, fixture units, planning plumbing facilities, minimum requirement by the code, substitution for water

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 177 CCSCARE.CO Business – Healthcare – Technology Courses closets, planning guidelines, sanitary drainage systems, drainage venting, piping material fittings, sizing of drain lines, sizing of vent pipes, design guidelines for a dwv system, sewage treatment and disposal, the sewage treatment process, sewage treatment plants, septic tank system, storm drainage system, design principle, data on rainfall, design of storm drainage systems, subsoil drainage system, plumbing services for other building equipment.

PART II: ELECTRICAL FIRE PROTECTION EQUIPMENT AND SYSTEMS: class of fire hazards and construction, classification of fires, classification of hazards, type of construction, use or occupancy, planning for fire protection, fire safety design, fire detection and signaling devices, manual alarm station, thermal detectors, smoke detectors, flame detectors, visual annunciation devices, fire alarm systems, fire suppression systems, water supply, portable fire extinguishers, standpipe hose systems, other fire suppressions, automatic sprinkler systems, required locations, sprinklers, types of automatic sprinkler systems, piping material and components, fire pumps, planning guidelines, system design approaches, hydraulic calculation procedure, combined systems, smoke controls, stack effect, pressure control, summary.

INTRODUCTION TO ELECTRICITY: direct current, basic properties of electricity, ohm’s law, kirchhoffs laws, resistance in electric circuits, power and energy, direct current generation, alternating current (ac), basic properties of alternating current, ohm’s law for ac, effective value of alternating current and voltage, frequency, advantage of ac over dc systems, ad-dc conversion, single phase vs. Three phase alternator, power and power factor, apparent power, reactive power, working power, power factor, voltage and voltage drop, summary.

ELECTRICAL SYSTEMS AND EQUIPMENT: electrical distribution systems, loads, less that 100 kva, loads greater than 100 kva, common distribution systems, voltage spread and profile, voltage of the utility, voltage spread, voltage profile, system and equipment voltage ratings, grounding grounded system, ungrounded system, grounding methods, polarization, ground fault circuit interrupter, short circuit and interrupting capacity, emergency power system, alternative energy power supplies, type of loads, emergency power capabilities, standby power generator set, power equipment, service entrance, switchboards and panel boards, transformers, motors and motor starters, conductors, wire sizes, currency carrying capacity, dimension of conductors, wiring method, installation of wires in raceways, wiring devices, switches, remote contactors and relays, dimmers, protective devices circuit breakers, fuses, application of protective devices.

ELECTRICAL DESIGN AND WIRING CONSIDERATIONS: electrical design procedure, analysis of building needs, determination of electrical loads, lighting, mechanical equipment, building equipment, auxiliary systems, convenience power, connected and demand loads, selection of electrical systems, three phase vs. Single phase systems, common voltage ratings, coordination with other design decisions, interfacing of building systems, space planning drawing up of electrical plans and specification, graphic symbols, electrical plans, specifications, national electrical code, scope and arrangement of nec, essentials of nec, branch circuits, branch circuiting design, branch circuiting layout tables and schedules.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 178 CCSCARE.CO Business – Healthcare – Technology Courses AUXILIARY ELECTRICAL SYSTEMS: form and function of information systems, common characteristics of auxiliary or information system, classification of auxiliary systems, components and wiring, basic components, wiring for auxiliary systems, basic wiring for low voltage and high frequency systems, fibre optics, selection of wiring systems, telecommunications systems, the electromagnetic spectrum, standard radio and video frequencies, audio and video systems, data distribution systems, types of distribution systems, design considerations, security systems, types of systems, closed circuit television, telephone systems, types of systems, fire alarm systems, code requirements, sound system, basic components, time and program systems, mic. And specialty systems.

LIGHT AND LIGHTING: light and vision, natural light as radiant energy, light converted from other energy, vision, the visible spectrum, colour, colour specifications, colour temperature, colour rendering, colour section, physics of light, photometric units, energy of light, power and intensity of light, illumination, luminous existence, light control, means of controlling light, application of light control techniques.

LIGHTING EQUIPMENT AND SYSTEMS: electrical light sources, factors to consider in selecting light sources and equipment, light output, intensity, luminous efficacy, rated lamp life, lumen depreciation, colour temperature, colour rendering index, colour rendering and colour preference, major types of incandescent lamps, fluorescent light sources, shape and size, rating, efficacy and lumen depreciation, rated life, colour temperatures, colour rendering, ballasts, ballast factor, ballast efficiency factor, lamp ballast efficacy factor (lbef)m dimming of fluorescent lamps, high intensity discharge light sources, types of hid lamps, characteristics of hid lamps, mic. Light sources, short arc lamps, and electrode-less lamps, general comparison of light sources, laminar, luminaries: photometric data, general comparison of lighting systems.

CALCULATIONS OF ILLUMINATION: quantity and quality of illumination, determination of illumination requirements, step: 1 selection of the visual task, step 2: selection of the luminance category, step 3: determine the luminance range, step 4: select the target illuminance, lumens (zonal cavity) method, when to use the initial and maintained illuminances, zonal cavity design form, point method, initial illuminance, maintained illuminance, typical photometric report.

LIGHTING DESIGN: lighting design process, design considerations, visual performance desired, illuminance selection, visual comfort, selection of lighting system, colour, architectural lighting, spatial relations, lighting expressions, modular ceilings, perspective, lighting layout, location of luminaires, spacing -mounting height ratio, daylight, light and thermal balance, factor to consider in designing daylight, rules of thumb in designing for daylight, design practice and alternative solutions. 17 lessons 17 assignments. Course #9095ac

ARCHITECTURAL HISTORY OF THE WEST: introduction to the background to the story – Europe in the 15th century, barbarian christianity ad 500 – 1000, the triumph of christian feudalism – the 11th and 12th centuries, the greatest of centuries – the 13th century, the growth of capitalism – the 14th and 15th centuries, the age of discovery - the 16th and 17th centuries, the dual

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 179 CCSCARE.CO Business – Healthcare – Technology Courses revolution – the 18th century, the age of iron – 1815 – 1850, tradition and progress – 1850 – 1914, the modern world – 1914 – to the present day and beyond. No prerequisite. 10 lessons, 6 assignments. Course #9095bc

ARCHITECTURAL BLUEPRINT READING: working drawings and blueprint, reading drawing, reading elevation drawings reading floor plans, symbols and notation used on floor plans, scaling and dimensional practices, reading blueprints for structural information, reading detail drawings, the plot plan, reading blueprints for trade information, reading a set of blueprints, no prerequisite. 11 lessons and 10 assignments. Course #9095cc

CONSTRUCTION MANAGEMENT: introduction to contracts, specifications, general conditions of contract, general conditions, special conditions, alternates, demolition, excavating – grading, piles and special foundation, concrete work, reinforcing steel, masonry, waterproofing, damp proofing, structural steel, steel joists, special floor-carpeting, special floor – roof deck, translucent structural panel specifications, ornamental iron, mic. Metal and metal specification, metal frames, sheet metal, roofing, caulking and weather-stripping, carpentry, timework, metal lath, plaster, drywall and gypsum, special coating, polyester wall surfacing or equal, quarry tile, composition floor tile and /counter covering, glass glazing, acoustical ceilings, hardware, painting and finishing, mic. And special finishing, plumbing, hydronic heating, heating, and /or ventilating, electrical, electrical heating. No prerequisite. 44 lessons 6 assignments. Course #9095dc

BUILDING CODE OF CANADA (NBC): scope and definitions, general requirement, use and occupancy, design, wind, water and vapour protection, heating, ventilation and air-conditioning, plumbing services, construction safety measures, housing and small buildings, climactic information for building design in Canada, fire performance ratings, measures for fire safety in high buildings, commentaries or part 4 of the national building code 1980, list of standards referenced in the national building code of Canada 1980. No prerequisite. 14 lessons and 6 assignments. Course #9095dc

BUILDING AND CONSTRUCTION MATERIALS: wood, cement, aggregates and concrete, concrete admixtures, concrete masonry building units, precast concrete, brick and tile, stone, ferrous and nonferrous metals, gypsum and lime, glass, bituminous materials, building papers, plastics, building boards, exterior wall materials, insulating materials, flooring materials, roofing materials, acoustic materials, interior finishing materials, adhesives, sealers, and sealants, protective and decorative coating. No prerequisite. 22 lessons 22 assignments. Course #9095fc

RESIDENTIAL AND LIGHT COMMERCIAL CONSTRUCTION: introduction to the language of blueprint reading, materials of construction symbols and application, a brick veneer residence, specification, a commercial building – store and apartment, types of light frame

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 180 CCSCARE.CO Business – Healthcare – Technology Courses construction, reading a set of blueprints a frame residence, reading a set of blueprints a branch bank, the metric system, no prerequisite. 9 lessons, 9 assignments. Course #9095gc

GENERAL CONSTRUCTION: types of construction, reading a set of blueprints – the town house, specifications, reading a set of blueprints – a small commercial building, heavy timber construction, structural steel construction, reinforced concrete construction, reading a set of blueprints – a reinforced concrete building. No prerequisite. 8 lessons 8 assignments. Course #9095 hc

CARPENTRY FORMWORK AND FRAMING

You are prepared for a career as a construction carpenter. Whether you are working on new projects or on renovations, as a carpenter you will be part of the largest group of specialized tradesmen in construction. You will earn not only basic carpentry, but also framing, cladding, interior trimming, and stair building. Your course starts from basics and includes carpentry calculations (a review with an introduction to metric), architectural blueprint reading, carpentry 1, and 2. No prerequisite. 33 lessons 33 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Carpentry and Formwork and Framing”. Course #9095A

CARPENTRY PART 1: introduction to carpentry and construction, construction materials, hand tools, power tools, construction equipment, site conditions, and safety on the job, building design and blueprint reading, levelling instruments, and operations.

CARPENTRY PART 2: foundation and outdoor slab construction, floor, wall and ceiling frame construction, roof frame construction, energy conservation, insulation and construction methods, exterior finish, interior finish, stairway construction, post and beam construction, concrete heavy construction. 16 lessons 16 assignments. Course #9095ic

CABINETMAKING AND MILLWORK

Cabinetmaking is the best paid of the carpentry and woodworking specializations. Your training for a career as a cabinetmaker encompasses all aspects of woodworking and joinery including design, materials, and layouts, tools, and machines, finishing, plastics, furniture and cabinetmaking. Your course starts from the basics and includes carpentry calculations (a review with an introduction to metric), and cabinetmaking and millwork. No prerequisite. 95 lessons, 17 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Cabinetmaking and Millwork”. Course #8095B

CABINETMAKING AND MILLWORK: cabinetmaking, furniture design, designing furniture and cabinets, wood – its nature and properties, kinds of woods, fine furniture wood properties, kinds of woods, fine furniture woods, plywood, hardboard and particle board, millwork including molding, fasteners, hardware, glass and mirrors, machine-made cane webbing, ordering lumber

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 181 CCSCARE.CO Business – Healthcare – Technology Courses and other material, reading prints and making sketches, material needs, planning and estimating, making a layout, layout, measuring and checking devices, sawing tools, edge-cutting tools, drilling and boring tools, metalworking tools, tool and machine maintenance planer or surface, circular or variety saw, radial arm saw, band saw, jig or scroll saw, portable saws and planes, jointer, routers, drilling and boring machines, mortiser and tenoner, sanding machines, and coated abrasives, wood lathe, basic construction problems, cabinetmaking joints, gluing and clamping, bending and laminating, veneering and inlaying, plastic laminates, frame and panel construction, cabinet and furniture doors, drawers and drawer guides, shelves and cabinet interiors, legs and posts, leg and rail construction, table and cabinet tops, basic casework, fine furniture cabinetwork, kitchen cabinets, paneling, built-ins, including room dividers, preparation for finishing, finishing equipment and supplies, finishing procedures, staining, filling, distressing, glazing, and other overtone treatments, protective coating, interior finishing, production equipment, woodworking manufacturing, store, office, and institutional fixtures, metric measurement in cabinetmaking, kinds and uses of plastics, working fibre – reinforced plastics, casting urethane foam parts. No prerequisite. 72 lessons 72 assignments. Course #9095jc

CAREER OPPORTUNITIES WITH APPLIANCE SERVICING AND REPAIR

APPLIANCE SERVICE TECHNICIAN

This complete career training is for men and women who wish to capitalize on the enormous growth in the service industry. Whether you wish to start your own business, working in manufacturer’s service department, work in a retailer’s service department or work in a specialist repair shop, the course will provide you with the knowledge you need for an interesting and satisfying career. The course starts from basics and includes; practical calculations (a brief review with an introduction to metric), basic electricity and basic electronics, appliance servicing and troubleshooting, parts 1, 2, and 3. No prerequisite. 78 lessons, 78 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Appliance Service Technician”. Course #7096A

SMALL APPLIANCE SERVICING AND REPAIR

One of the most popular ways to start a service business of your own is through small appliance servicing and repair. Quite often you will be able to work out of your own home. Your course starts from basics and includes practical calculations (a brief review with an introduction to metric), basic electricity and basic electronics and appliance servicing and troubleshooting, parts 1 and 2. No prerequisite. 70 lessons, 70 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Small Appliance Servicing and Repair”. Course #7096B

LARGE APPLIANCE SERVICING AND REPAIR

The demand for men and women who are able to quickly diagnose faults and repair appliances is on the increase. Whether you wish to start your own business, work for a repair shop, or work for

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 182 CCSCARE.CO Business – Healthcare – Technology Courses a manufacturer’s service department, your training in large appliance servicing and repair will provide you with the knowledge you need. Your course starts from basics and includes practical calculations (a brief review with an introduction to metric), basic electricity and basic electronics and appliance servicing and troubleshooting, parts 1 and 3. No prerequisite. 70 lessons, 70 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Large Appliance Service and Repair”. Course #7096C

APPLIANCE SERVICING AND TROUBLESHOOTING OUTLINES

APPLIANCE SERVICE AND TROUBLESHOOTING PART 1: introduction to appliance servicing, tools of the trade, the basic approach, the machine (a box of parts) electricity and electronics lubrication, refrigeration, air control water, service techniques, the gas flame, customer relations, safety. 7 lessons 7 assignments. Course #9096a

APPLIANCE SERVICE AND TROUBLESHOOTING PART 2: small appliances, blenders, ceiling fans, knife sharpeners, can openers, coffee makers, dehumidifiers, humidifiers, food mixers, microwave ovens, toasters, toaster ovens, vacuum cleaners. 7 lessons, 7 assignments. Course #9096bc

APPLIANCE SERVICE AND TROUBLESHOOTING PART 3: large appliances, room air- conditioners, compactors, disposers, dishwashers, electric dryers, gas dryers, ranges and ovens, refrigerators, automatic washers, water heaters, water softeners. 7 lessons, 7 assignments. Course #9096cc

CAREER OPPORTUNITIES IN RESIDENTIAL AND COMMERCIAL PLUMBING

RESIDENTIAL AND COMMERCIAL PLUMBING

Your CCS course provides you with the knowledge that covers plumbing for homes, apartments buildings, industrial buildings, and office buildings. Your course starts from basics and includes practical calculations (a review with introduction to metric) and continues with plumbing installation and design. No prerequisite. 35 lessons 22 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Residential and Commercial Plumbing”. Course #7096D

SPECIALIST SUBJECTS PLUMBING INSTALLATION AND DESIGN: introduction to plumbing as a career, job safety review, plumbing materials, plumbing tools, joining, installing and supporting pipe – cast iron soil pipe joints, galvanized steel threaded joints, copper tubing joints, plastic pipe joints, installing and supporting pipe, sanitary drainage and vent piping, the plumbing traps, sizing water supply piping, plumbing fixtures and appliances, testing and inspecting the plumbing systems, plumbing a house: installation of the rough plumbing, installation of the building sewer and water service, installation of the finish plumbing, no prerequisite. 12 lessons and 12 assignments. Course #9096dc

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 183 CCSCARE.CO Business – Healthcare – Technology Courses

CAREER OPPORTUNITIES IN INDUSTRIAL ELECTRICITY AND INDUSTRIAL ELECTRONICS

RESIDENTIAL AND COMMERCIAL ELECTRICIAN

Become an electrician. You are prepared for future opportunities as an in-plant electrician or in industries requiring men and women with the knowledge of wiring requirement. The course starts form basics, however you will need to have a reasonable level of mechanical aptitude and skill in order to be successful in the practical application of the techniques taught. You will learn to use the Canadian electrical code during your training. Your course includes electrical and electronic calculations (a review with an introduction to metric), solid state fundamentals for electricians, electrical, and electronic systems, residential electrical wiring and commercial electrical wiring. Approximately 96 lessons and 96 assignments. No additional prerequisites. On successful completion of each subject you will be awarded the CCS certificate of completion. And on successful completion of all subjects you will be awarded the CCS certificate “Residential and Commercial Electrician”. Course #0097A

RESIDENTIAL ELECTRICIAN

Become a residential electrician. Your course starts from basics and includes electrical calculations (review), basic electricity and basic electronics and residential electrical wiring. No prerequisite. 88 lessons, 88 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Residential Electrician”. Course #7097A

INDUSTRIAL AND ELECTRIC MOTOR CONTROL SPECIALIST

Become an industrial and electric motor control specialist. Your course provides all technical skills necessary to function as an entry level industrial and electric motor control technician. Men and women who enjoy working with their hands and solving problems on site will benefit from this course. Your course starts from basics and includes basic electrical and electronic calculations, basic electricity and electronic, electric motor control, industrial motor control. Allow approximately 5 weeks of study for each subject. Students may take more or less time. Approximately 83 lessons and 83 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Electric Motor Control Technician”. Course #0097C

RESIDENTIAL ELECTRICAL WIRING: introduction to residential electric wiring, electrical symbols and outlets, determine the required number and location of lighting and small appliance circuit, conductor sizes and types, wiring methods, wire connections, voltage drop, neutral sizing for services, switch control of lighting circuits, receptacle bonding, and induction heating resulting from unusual switch connections, ground fault circuit interrupters, transient voltage surge suppressors, isolated ground receptacles, immersion detection circuit interrupters, appliance leakage circuit interrupters, lighting fixtures and ballasts, lighting branch circuit for –

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 184 CCSCARE.CO Business – Healthcare – Technology Courses front bedrooms, master bedroom, bathrooms, hallways. Special purpose outlets for – the bathroom ceiling, heat/vent/lights, the attic fan and hydro massage tub, electric heating, air- conditioning, oil and gas heating systems, remote control systems, low voltage, service entry equipment and calculation, swimming pools, spas, hot tubs, smart house wiring. 31 lessons 31 assignments. No additional prerequisites. Course #9097cc

COMMERCIAL ELECTRICAL WIRING: commercial building plans and specifications, house circuits (owner’s circuits), branch circuits and feeders, the electric service, emergency power systems, fire alarm and safety systems, hazardous materials in the workplace, panel board selection and installation, the cooling system, reading electrical drawings, branch circuit installation, appliance circuits, luminaries and lamps, special systems, over current protection: fuses and circuit breakers, short circuit protection: fuses and circuit beakers, short circuit calculations and co-ordination of over current protective devices, equipment and conductor short-circuit protection, low voltage remote control lighting. 20 lessons and 20 assignments. Course. #9097dc

ELECTRICAL CONSTRUCTION WIRING: introduction to electrical construction wiring, basic electrical theory, review of residential blueprint reading, methods of wiring non metallic sheathed cable and metal clad armored flexible cable, switching circuits, how to make electrical connection, remote control wiring, large appliances and air conditioning, residential furnace controls, installing service equipment, grounding for safety, methods of conduit wiring, multiple family dwellings, remodelling wiring, multiple of wiring knob and tube systems, estimating electrical wiring, no prerequisite. 29 lessons, 12 assignments. Course #9097ec

ELECTRICAL MOTOR CONTROLS: introduction to electrical motor control, electrical tools, instruments, and safety, industrial electrical symbols and line diagrams, introduction to logic as applied to line diagrams and basic control circuits, ac manual contactors and motor starters magnetism and magnetic solenoids, ac/dc contactors and magnetic motor starter, time delay and logic applied to more complex line diagrams and control circuits, reversing circuits applied to single-phase, three-phase and dc motor types, power distributions system, transformers, switchboards, panel boards, motor control centres and bus ways, electromechanical and solid state relays, applications and installation of control devices, photoelectric and proximity control and application, ac reduced voltage starters, accelerating and decelerating methods and circuits, preventative maintenance and troubleshooting techniques and applications, design and layout data, power circuits and terminal identification. No prerequisite. 15 lessons and 15 assignments. Course #9097fc

ELECTRONIC SERVICE SPECIALIST TECHNICIAN

Become an electronic service specialist. On successful completion of your training you will have mastered the essential knowledge required by electronic technicians, electronic line technicians, electronic field technicians, and electronic service technicians in the day-to-day performance of their duties. Your training also includes the entry-level requirement for general work in the

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 185 CCSCARE.CO Business – Healthcare – Technology Courses electronic industry. Men and women with an interest in electricity and electronics will benefit from this program. Your course starts from the basics and includes: electrical and electronic calculations, electronic fundamentals (including dc circuits, ac circuits, and semi conductor devices), electrical and electronic troubleshooting, biomedical instrumentation or your choice of any other electric or electronic specialist subject and basic electrical and electronics practicum with components, essential tools, digital multi meter and small circuit board. Approximately 92 lessons and 92 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three divisions you will be awarded the CCS certificate “Electronic Service Specialist Technician”. Course #7098A

ELECTRONIC TROUBLESHOOTING AND REPAIR COURSE OUTLINE

SOME NECESSARY BASIC: electronic knowledge required, some basic do’s and don’ts, converting electronic terms, common schematic symbols, the vocabulary of electronic, component lead identification, standard circuits, colour and component value codes, digital circuits are unique, classes of amplifier operation, the technician’s working environment.

KINDS OF ELECTRONIC PROBLEMS: complete failures, poor performance, tempered equipment, intermittent, motor boating, traumatic failures, transients, overheated parts failures, hum problems, distortion problems, multiple problems, microchips, noisy controls, operator- induced problems, the tough problems.

SYSTEM TROUBLESHOOTING: the logical steps of system troubleshooting, look for the easy cures first of all, wiring problems, verify proper system operation after the replacement.

GETTING INTO THE EQUIPMENT: safety and cautionary notes, the mockup and the automated testing equipment station, opening the equipment, timesaving shortcuts, use of circuit card extenders, using the block diagram, using the functional block diagram, using the practical wiring diagram, using the theory of operation, using the schematic diagram, if no schematic is available.

TROUBLESHOOTING WITH A VOLTMETER: general voltage troubleshooting, using voltages to find analog problems, the perozzo method: a most important concept, using the analog or digital meter for current measurements.

FIXING THE POWER SUPPLY: rules: the intentional weak link, the three types of power supplies, applying power to a shorted power supply, troubleshooting the shorted power supply, analyzing the shorted load on a power supply, methods for locating the short in the load, troubleshooting an inoperative power supply.

TROUBLESHOOTING DC VOLTAGE REGULATORS: how a voltage source can be regulated, the zener-diode shunt voltage regulator, the linear voltage regulator ic, the discrete linear-series voltage regulator, and the switching regulator.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 186 CCSCARE.CO Business – Healthcare – Technology Courses HOW TO TRACE ANALOG SIGNALS: repair by experience, a quick repair alternative, when is the tracing of signals necessary?, using a bench power supply, general types of analog circuits, use of the block diagram in signal tracing, narrowing the problem to an area, narrowing the problem to a stage, tracing the unwanted signal.

AUDIO AND LOW-FREQUENCY TROUBLESHOOTING: get all possible reference materials, general low frequency troubleshooting inputs, output devices and instruments, basic low frequency amplifier circuits audio distortion problems, troubleshooting audio amplifier consumer chips, troubleshooting commercial audio systems.

HOW PASSIVE COMPONENTS AFFECT DC AND AC SIGNALS: passive components in dc circuits, passive components in 60 hz and audio sine-wave circuits, passive components in rf circuits, passive components in pulse and square wave circuits, the matter of dominance and fine adjustment.

TROUBLESHOOTING DESCRETE SEMI-CONDUCTOR CIRCUITS: troubleshooting diode circuits, troubleshooting bipolar transistor amplifier circuits, troubleshooting jfet transistor amplifier circuits, troubleshooting mosfet/ifget transistor amplifier circuits, transistor and resistor arrays.

TROUBLESHOOTING ANALOG IC CIRCUITS: the need for reference books, the operational amplifier, the analog switch, the 555 timer chip, optical isolators, consumer ic chips, troubleshooting surface mounted devices (smds).

RADIO FREQUENCY COMPONENTS AND TROUBLESHOOTING: a brief of fcc communications regulations, when a problem is reported, some unique radio frequency components, a review of common instruments used with rf frequencies, using coaxial cable, special tools for rf use, working with micro volt signal in receivers, working with rf power and transmitters, replacement of rf components, working with microwaves.

TROUBLESHOOTING PULSE CIRCUITS: part 1 troubleshooting thyristor in ac power control circuits, what is a thyristor? Theory of partial-sine wave utilization, instruments for thyristor troubleshooting, troubleshooting scr and triac circuits, troubleshooting ujt trigger circuits, troubleshooting put circuits, stabilizing scr and triac triggering, part ii: troubleshooting low-level pulse circuits. Part iii: troubleshooting rf pulse transmitter circuits, examples of pulsed rf and its uses, troubleshooting rf pulse circuits, instruments for rf pulse measurements.

DIGITAL TROUBLESHOOTING TECHNIQUES: basic digital concepts, digital schematics, digital integrated circuit families, no digital signals in digital circuits, digital troubleshooting instruments, digital troubleshooting techniques, troubleshooting liquid crystal displays.

TROUBLESHOOTING MICROPROCESSOR CIRCUITRY: the three basic microprocessor problems, identifying the kind of problem, hardware troubleshooting,, software troubleshooting.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 187 CCSCARE.CO Business – Healthcare – Technology Courses DEAD-CIRCUIT TROUBLESHOOTING AND PART REMOVAL: is there really a bad component?, the dead circuit instruments: ohmmeter and solid state tester, in-circuit resistance readings are often inconclusive, some components are more likely to fail than others, ohmmeter testing or dead circuits, huntron tracker testing of dead circuits, remove the component, the verify the failure, verifying a bad component out-of-circuit.

REPLACEMENT WITH A NEW PART: getting new parts, handling new components, testing new components, installing parts.

FINAL INSPECTION AND RETURN TO SERVICE: equipment reassembly, final equipment checkout, paperwork, and packing equipment.

EQUIPMENT INSTALLATION AND PREVENTATIVE MAINTENANCE: installing equipment, routing maintenance, equipment logs and their use, shutdown, storage, or long-term maintenance, and power up.

BATTERIES FOR THE ELECTRONCIS TECHNICIAN: generic information about batteries, primary cells, secondary cells.

TROUBLESHOOTING POWERLINE CIRCUITS AND MOTOR: residential wiring, commercial wiring, electric motor control, generators and alternators, synchro transmitters and receivers, resolvers, ladder logic.

TROUBLESHOOTING VACUUM-TUBE AND CAT CIRCUITS: why study tubes?, safety, tube element identification, basic vacuum tube operation, vacuum tube impedance matching, troubleshooting vacuum tube circuits, the cathode-ray tube (crt), some special tubes.

WHAT AN ELECTRONIC TECHNICIAN DOES: the assemble-line technician, assembly- line testing, troubleshooting assembly line rejects, the rework station, the bench and file technician, electronic fieldwork, the engineering assistant, what is an engineering assistant?, typical tasks for an engineering assistant, less common tasks, paths to advancement.

SUPPLEMENTARY INFORMATION: colour codes and component lead identification, symbols used on technical drawings, contributing manufacturers, logos and part identification, identification of surface-mounted devices, resistive audio pads, identification of foreign semiconductors, important radio frequencies, tone modulation standards, coaxial cable information, incandescent lamp data, drill sizes, electronic component catalog listing, important dos computer commands, the ascii chart.

BASIC ELECTRICITY AND BASIC ELECTRONICS

Become an electrical and electronic specialist. Your basic electricity and basic electronic course is a step-by-step introduction to the principles, theories, and practical applications of electrical power and electronics. The lessons are fully illustrated with wiring diagrams, sketches, drawing, etc. This is an excellent beginner’s course and is a proven aid to the achieving of a better, higher- paying position as an electrical or electronic specialist. Your course starts from basics and

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 188 CCSCARE.CO Business – Healthcare – Technology Courses includes electrical and electronic calculations (a review with an introduction to metric) basic electricity and basic electronics and electrical and electronic practicum. No prerequisite. 67 lessons, 67 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Basic Electricity and Basic Electronics”. Course #7099A

BASIC ELECTRICITY AND ELECTRONICS: dc circuits, instrument tools and fasteners, conductor, semiconductors, and insulators, sources and characteristics of electricity, basic electrical units, characteristics of electricity, basic electrical units, electric connections, simple, series and parallel circuits, measuring voltage, current and resistance, circuit conductors and wire sizes, resistors, ohm’s law, solving the series circuit, solving the parallel circuit, solving the series-parallel circuit, magnetism, electromagnetism, batteries, circuit protection devices, electric power, electric energy, direct current and alternating current, ad devices, low voltage signal systems, alarm systems, residential wiring requirements and devices, residential branch wiring requirements and devices, appliance cords and connections, lighting equipment, installing light fixtures, electric motors, relays, motor controls, inductance and capacitance, transformers, signal sources, printed circuits, electronic test instruments, semiconductor diodes, power supplies, transistors, transistor switching, amplification, and oscillation circuits, thyristors: the scr and triac, integrated circuits (ics), digital fundamentals, the microcomputer, network theorems, principles of ac circuits. No additional prerequisites. 44 lessons 44 assignments. Course #0099ac

BASIC ELECTRICITY AND ELECTRONICS PRACTICUM: solder practice: identifying components, introduction to soldering, the soldering iron, making a solder sinking, hookup wire preparation, printed circuit board (pcb), types of components, experience 1: soldering, desoldering components experience 2: desoldering, bonus build police siren: material, soldering, construction hints, construction, operating instruction, theory of operation, packaging, troubleshooting.

INTRODUCTION TO ELECTRICITY: what is electricity?, matter electrons and ion, experience 1; moving electrons, static electricity, conductors and insulators, electric current flow, electrical sources, electricity from chemicals, electricity from magnetism, electricity from light, electricity from pressure, electricity form heat, basic electrical circuits, experience 2: an electrical circuit, ac and dc electricity, bonus build burglar alarm: tools and materials, soldering, construction hints, construction, operation, packaging, troubleshooting.

COMPONENTS, SYMBOLS & SCHEMATICS: electric circuits, components and symbols, electrical sources, signal sources, controls, loads, indicator, other components, identification of resistors values, experience 1: resistor colour code, identification of capacitors values, experience 2: an electrical circuit, ac and dc electricity, bonus build wireless microphone: tools and materials, soldering, construction hints, construction, operating instructions, theory of operation, packaging, troubleshooting.

VOLTAGE, CURRENT, RESISTANCE: electric charges, using a digital multi meter, voltage, measuring voltage, experience 1: voltage measurement, current, measuring current, experience 2: current measurement, resistance, measuring resistance, experience 3: resistance measurement,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 189 CCSCARE.CO Business – Healthcare – Technology Courses bonus build european siren: tools and materials, soldering, construction hints, construction, operating instruction, theory of operation, packaging, troubleshooting.

OHM’S LAW: electricity, insulators and conductors, conductance and resistance, experience 1: make your own resistor, electrical units of measurement, prefixes, ohm’s law, experience 2: ohm’s law, electrical power bonus build oscillating siren: tools and materials, soldering, construction hints, construction, operation, packaging, troubleshooting.

SERIES AND PARALLEL CIRCUITS: introduction, electrical circuits, series circuits, parallel circuits, series-parallel circuits, the mathematics of series circuits, experience 1: series circuit, the mathematics of parallel circuits experience 2: parallel circuit, mathematic of series- parallel, balanced bridge circuit, bonus build battery tester: tools and materials, soldering, construction hints, construction, operation, theory of operation, packaging and troubleshooting.

DIODES: introduction to transistors, inside the transistor, how transistors work, testing a transistor, experience 1: diode, rectifier circuits, diode characteristics, light emitting diodes (leds), experience 2: light emitting diode, special function diodes, bonus build flashing leds: tools and materials, soldering, construction hints, construction product operation, theory of operation, packaging, troubleshooting.

TRANSISTORS: introduction to transistor, inside the transistors, how transistors work, testing a transistor, experience 1: testing a transistor, the transistor switch, experience 2: the transistor switch, the transistor amplifier, types of transistors, bonus build morse code practice set: tools and materials, soldering, construction hints, construction, operation, packaging, troubleshooting.

CAPACITORS: introduction, static electricity, capacitors, charging and discharging a capacitor, experience 1: storing electrical energy, units of capacitance, charging a capacitor, discharging a capacitor, experience 2: rc time constant, capacitors, in practical circuits, types of capacitors, bonus build blinking eyes: tools and materials, soldering, construction hints, construction operation, product operation, packaging troubleshooting.

INDUCTANCE AND INDUCTORS: current, voltage, and resistance, magnetic fields, inductance, experience 1: inductance, self-inductance, mutual inductance, experience 2: mutual inductance, inductors in practical circuits, types of inductors, bonus build transistor tester: tools and materials, soldering, construction hints, construction, product operation, theory of operation, packaging, troubleshooting. 10 lessons, 10 assignments. Course #9099bc

TELEVISION PRINCIPLES AND SERVICING: introduction to television broadcasting, television transmission, t.v. Receivers, antennas and lines, antenna installation, t.v.-receiver placement ad adjustment, t.v. Interference, rf tuners, the video channel, sync and agc circuits, deflection circuits, power supplies, sound if amplifiers and audio detectors, colour t.v, t.v. Alignment, t.v. Test equipment. No prerequisite. 12 lessons 12 assignments. Course #9099ec

VIDEOCASSETTE RECORDERS: THEORY AND MECHANICAL TROUBLESHOOTING: introduction to videocassette technology, elements of video

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 190 CCSCARE.CO Business – Healthcare – Technology Courses recording, colour under: heterodyne colour processing, zero guard-band systems, processing the luminance signal, colour signal processing, servo systems, mechanical aspects, system control, audio systems, tuners, and modulators. No prerequisite. 20 lessons and 20 assignments. . Course #9099fc

LASER TECHNOLOGY: introduction to fibre optics, modulation techniques, basic informational transmission, the nature of light, wave mechanisms, polarization and wave interference, wave impedance, refraction and reflection, lenses, stepped index fibre, graded index fibres, losses in coupling, the quantum theory of light, photo detectors, light sources, care and feeding of light sources, receiver design, noise degradation, accessories, some practical fibre optic applications, a low-cost transmitter and receiver project, no prerequisite. 10 lessons 10 assignments. Course #9099hc

SATELLITE DISH TECHNOLOGY: introduction to satellite television, how satellite television works, popular applications for satellite television, guide to satellite programming, getting started in satellite television, the sweet sounds of stereo, low-power television, cable television, direct broadcast satellite tv, the legalities, exploring the realm of the satellites, the world of satellite entertainment, understanding your satellite earth station, dishes, feed horns, lna’s and polarizes, home earth station receivers, how to do your own installation, accessories, cooperative earth station sharing, troubleshooting, satellite audio services, dbs: satellite tv of the future, intelsat, other international satellite systems, no prerequisite. 13 lessons, 13 assignments. Course #9099ic

OPTOELECTRONICS AND LASERS: THEORY AND DESIGN radiometry and photometry; the awareness of light, the behaviour of light, the nature of human vision, the angular range, radiometric and photometric units and relationships.

ELEMENTS OF GEOMETRIC OPTICS: reflection and mirrors, refraction and lenses, determining object and image location and size Radiation sources: the origins of radiation, classification of radiation sources, light emitting diode, electro luminescent sources, vacuum fluorescent source, fas-discharge lamps.

DISPLAYS: the liquid crystal display, how to drive and lcd display, human factors of a display, bar graphs and segmented displays, dot matrix and large-scale displays.

RADIATION DETECTORS: characteristics and classification of radiation detectors, external photo effect photoelectric detectors, internal photo effect photoelectric detectors.

OPTICAL SENSORS AND OPT COUPLERS: principles of optical sensing, opt couplers.

PRINCIPLES OF FIBRE, OPTICS: fibre optic fundamentals, characteristics of fibres, classification of fibres, fibre optics splices, connectors, and couplers, fibre optics sources and detectors, a sample fibre optics data link. Course #9100jc

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 191 CCSCARE.CO Business – Healthcare – Technology Courses BIOMEDICAL INSTRUMENTATION AND EQUIPMENT

Become a biomedical instrumentation specialist. Biomedical electronic technicians are trained in electronics and the specialized medical equipment used for cardiac monitoring, radiology, hematology, etc. The course starts from basic with electrical and electronic calculations (a brief review) electronic fundamentals, and biomedical instrumentation and equipment. No prerequisite. Approximately 60 lessons 60 assignments. On successful completion youo will be awarded the CCS specialist certificate “Biomedical Instrumentation and Equipment”. Course #0100A

BIOMEDICAL INSTRUMENTATION COURSE OUTLINE

INTRODUCTION TO BIOMEDICAL INSTRUMENTATION: the age of biomedical engineering, developing of biomedical instrumentation, biometrics, introduction to the man- instrument system, components of the man-instrument system, physiological systems of the body, problems encountered in measuring a living system.

BASIC TRANSDUCER PRINCIPLES: the transducer and transduction principles, active transducers, passive transducers, transducers for biomedical applications.

SOURCES OF BIOELECTRIC POTENTIALS: resting and action potentials, propagation of action potentials, the bioelectric potentials.

ELECTRODES: electrode theory, biopotential electrodes, and biochemical transducers.

THE CARDIOVASCULAR SYSTEM: the heart and cardiovascular system, the heart, blood pressure, characteristics of blood flow, heart sounds.

CARDIOVASCULAR MEASUREMENTS: electrocardiography, measurement of blood pressure, measurement of blood flow, and cardiac output, plethysmography, measurement of heart sounds.

PATIENT CARE AND MONITORING: the elements of intensive-care monitoring, diagnosis, calibration, and reparability of patient-monitoring equipment, other instrumentation for monitoring patients, the organization of the hospital for patient-care monitoring, pacemakers, defibrillators.

MEASUREMENTS IN THE RESPIRATORY SYSTEM: the physiology of the respiratory system, test and instrumentation for the mechanics of breathing, gas exchange and distribution, respiratory theory equipment.

NONINVASIVE DIAGNOSTIC INSTRUMENTATION: temperature measurement, principles of ultrasonic measurement, ultrasonic diagnosis.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 192 CCSCARE.CO Business – Healthcare – Technology Courses

THE NERVOUS SYSTEM: the anatomy of the nervous system, neuronal communication, the organization of the brain, neuronal receptors, the somatic nervous system, measurements from the nervous system.

INSTRUMENTATION FOR SENSORY MEASUREMENTS AND THE STUDY OF BEHAVIOUR: psycho physiological measurements, instruments for testing motor responses, instrumentation for sensory measurements, instrumentation for the experimental analysis of behaviour, biofeedback instrumentation.

INSTRUMENTATION FOR THE CLINICAL LABORATORY: the blood, tests on blood cells, chemical tests, automation of chemical tests.

BIOTELEMETRY: introduction to bioelemetry, physiological parameters adaptable to biotelemetry, the components of a biotelemetry system, implantable units, applications of telemetry in patient care.

INSTRUMENTATION FOR THE CLINICAL LABORATORY: the blood, tests on blood cells, chemical tests, automation of chemical test.

XRAY AND RADIOISOTOPE INSTRUMENTATION: generation of ionizing radiation, instrumentation for diagnostic x-rays, special techniques, instrumentation for the medical use of radioisotopes, radiation therapy.

THE COMPUTER IN BIOMEDICAL INSTRUMENTATION: the digital computer, microprocessors, interfacing the computer with medical instrumentation and other equipment, biomedical computer applications.

ELECTRICAL SAFETY OF MEDICAL EQUIPMENT: physiological effects of electrical current, shock hazards from electrical equipment, methods of accident prevention. Course #9100ac

RESPIRATORY CARE EQUIPMENT SPECIALIST

Become a respiratory care equipment specialist. Your course provides you with the basic knowledge of theory and technical skill necessary to function as an entry level respiratory care equipment specialist. Men and women who enjoy working with their hands and installing, maintaining and troubleshooting respiratory equipment on site will benefit from this course. Your course starts from basics and includes basic electrical and electronic calculations, basic electricity and electronics, respiratory care equipment. Allow approximately five weeks of study for each subject. Students may take more or less time. Approximately 68 lessons and 68 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Respiratory Care Equipment Specialist”. Course #0100B

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 193 CCSCARE.CO Business – Healthcare – Technology Courses VIDEOCASSETTE RECORDER SERVICE AND REPAIR

Become a videocassette recorder service specialist. Your course starts from basics and includes electrical and electronic calculations (a brief review with an introduction to metrics), basic electricity and basic electronics, and videocassette recorder: theory and mechanical troubleshooting. No prerequisite. 47 lessons 47 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Videocassette Recorder Service and Repair”. Course #0100C

CABLE INSTALLATION TECHNICIAN

Become a cable installation technician. Your course provides you with the basic knowledge of theory and technical skills necessary to function as an entry level cable installation technician. Men and women who enjoy working with their hands and installing equipment on site will benefit from this course. Your course starts from basics and includes basic electrical and electronic calculations, basic electricity and electronics, data voice and cable video cable cabling, telecommunication cable splicing and fibre optic cable installation. Duration: allow approximately 5 weeks of study for each subject. Approximately 94 lessons, and 94 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Cable Installation Technician”. Course #0101A

FIBRE OPTICS TECHNOLOGY

Become a fibre, optics specialist. The course starts from basics and includes electrical and electronic calculations, basic electricity and basic electronics and fibre optics technology. No prerequisite. 67 lessons 67 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Fibre Optics Technology”. Course #0101B

SATELLITE DISH TECHNOLOGY

Become a satellite dish specialist, your course starts form basics and includes electrical and electronic calculations (an introduction to metric), basic electricity and basic electronics, and satellite dish technology. No prerequisite. Approximately 70 lessons and 70 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Satellite Dish Technology”. Course #0101C

TELEPHONE TECHNOLOGY AND REPAIR

Become a telephone repair specialist. The course starts from basics and includes electrical and electronic calculations (with an introduction to metrics), basic electricity and basic electronics, and telephone system. No prerequisite. 67 lessons and 67 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Telephone Technology and Repair”. Course #0101D

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 194 CCSCARE.CO Business – Healthcare – Technology Courses OPTOELECTRONIC SPECIALIST

Become an optoelectronic specialist. The course starts from basics and includes electrical and electronic calculations, basic electricity and electronics, and optoelectronic. 67 lessons and 67 assignments. No prerequisites. On successful completion of all subjects you will be awarded the CCS certificate “Optoelectronics”. Course #0101E

COMPUTER NUMERICAL CONTROL TECHNICIAN

Become a computer numerical control specialist. Your course provides you with the basic knowledge of theory and technical skills necessary to function as an entry level computer numerical control technician. People who enjoy working with computers to prepare programs that guide machine tools to produce parts to the required shape and accuracy will benefit from this course. Your course starts from basics and includes basic electrical and electronic calculation, basic electricity and electronic, computer numerical control procedures.. 82 lessons and 82 assignment. On successful completion of all subjects you will be awarded the CCS certificate “Computer Numerical Control Technician”. Course #0101F

CAREER OPPORTUNITIES IN FORESTRY LANDSCAPING AND HORTICULTURE

FORESTRY TECHNOLOGY

Become a forestry technician. On successful completion of your course you will be able, among other things, to identify species of coniferous and deciduous trees; be able to instruct your staff in current resource management procedures; be able to prepare maps based on survey information, and be able to specify soil requirements. Your course starts from basics and includes practical mathematics, plant biology, Canadian forestry, general forestry practice surveying and levelling, horticultural science. No prerequisite. 65 lessons 65 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Forestry Technology”. Course #7102A

GENERAL FORESTRY PRACTICE COURSE OUTLINE: introduction to forestry practice. Opportunities in forestry, forestry – yesterday and today, characteristics and growth requirement of forest trees. The composition and distribution of forest, the practice of silviculture, measuring the forest, forest management and finance, logging and measuring forest products, protecting forest from fire, insects and diseases processing and marketing forest products, managing forest lands for other purpose, orgs. And admin. Of forestry programs, no prerequisite.

CANADIAN FORESTRY COURSE OUTLINE: introduction to the forests of Canada. The Canadian forest regions, tree names, and terminology. The pines, larches, spruces, hemlocks, douglas firs, arbor vitae, chamaecyparis, junipers, yews, willows, poplar, walnuts, hickories, hop-hornbeams, blue beeches, birches, alders, chestnuts, oaks, elms, hackberries, mulberries,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 195 CCSCARE.CO Business – Healthcare – Technology Courses magnolias, tulip-tree, papaw, laurels, witch hazel, sycamore, mountain ashes, hawthorns, crab apples, serviceberries, cherries, plums, hone locust, coffee-trees, redbuds hop trees, sumacs, maples, buckthorns, basswood, tupelos, dogwood, madrones, ashes, vibernums, elders. No prerequisite. Course #9102ac

HORTICULTURAL OPERATIONS AND MANAGEMENT

As a horticultural technician you may choose to specialize in the growing or the marketing aspects of horticulture. Whether you choose to work in a garden centre, or plan to start your own business, a career in horticulture is both profitable and enjoyable. Your complete career course starts from basics and includes practical calculations, plant biology, and horticultural science, ornamental horticulture. No prerequisite, 5 – 6 week per subject. 42 lessons, 42 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Horticultural Operations and Management”. Course #7102b

HORTICULTURAL SCIENCE COURSE OUTLINE: horticulture: an introduction, plant science, plant propagation, greenhouse management and crops, integrated past management, container-grown plants, using plants in the landscape, lawn and turf grass establishment and maintenance, the vegetable garden, the small fruit garden, holiday crafts and floral design. Single subject course. Course #90102bc

ORNAMENTAL HORTICULTURE COURSE OUTLINE: the interior use of plants, installing landscape plants, maintaining landscape plants, special training techniques for plants, turf selection, establishment, and maintenance, techniques of plant propagation, the professions of ornamental horticulture: the floriculture industry, the nursery industry, the landscape industry, specialized and notational career, the production techniques of ornamental horticulture: greenhouses and other growing techniques, beginning and promoting an ornamental horticulture business, human relations, personel management and customer sales, business communications, record keeping, pricing, and determining profit, computer technology and the ornamental horticulture industry, total quality management. Course #9102cc

LANDSCAPING AND GARDENING

Become a landscape gardening specialist. If you have a deep interest in plants, their habitat, and the best means of using them to make an aesthetically pleasing outdoor environment in harmony with the human inhabitant or the property, then landscape gardening is what you would study. This course starts from basics and includes: practical calculations, plant biology, Canadian forestry, and landscaping. 4 lessons 40 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Landscaping and Gardening’. Course #7102C

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 196 CCSCARE.CO Business – Healthcare – Technology Courses LANDSCAPING COURSE OUTLINE: landscape designing, installation, maintenance, using drawing instruction, symbolizing features, the outdoor room, designing planting, completing the plan, shrubs, ground covers and vines, flowers, enclosure materials, surfacing materials, natural environment items, man-made enrichment items, selecting the proper grass, lawn construction, pricing the proposed design, pricing landscape maintenance, pruning trees and shrubs, care of the lawn, winterization of the landscape. Course #9102ed

SOIL SCIENCE OUTLINE: introduction to soil science, soil origin and development, physical properties of soil, soil water, water conservation drainage and irrigation, life in the soil, organic matter, soil fertility, soil ph and salinity, plant nutrition, soil sampling and testing, fertilizers, organic amendments, tillage and cropping systems, horticulture uses of soil classification, urban soil, government agencies and programs 12 lessons and 12 assignments. Course #9102fc

LANDSCAPE DESIGN GARDENING AND HORTICULTURE

Become a landscape gardening contractor. This course prepares you for a career in nursery centres, with landscape contractors, or with nursery companies, or as an independent contractor. People who enjoy the outdoors, and like working with their hands and with plants will benefit from this training. Your course starts from basics and includes human relations (essential knowledge for any career), plant biology, horticultural science, ornamental horticulture, soil science, Canadian forestry, and landscaping. Your course is made up of 78 lessons and 78 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Landscaping Design Gardening and Horticulture”. Course #7103A

FLORAL DESIGN

Become a floral specialist. This course prepares you for career in full service, specialty service, and limited service flower shops. You are prepared for the job of retail flower sales clerk, flower designer, or jobs with wholesalers, manufacturers, and flower suppliers. This course starts from basics and includes human relations and CCS’s full flower design syllabus with 46 lessons and 46 assignments. On the successful completion you will be awarded the CCS certificate “Floral Design”. Course #7103B

FLORAL DESIGN COURSE OUTLINE

A HISTORY OF FLORAL DESIGN: flowers have, since the beginning of time, reflected the lives of people. Floral designs have been used for special times and they will continue to be a part of life’s important occasions. The art of modern floral design is the blending of all the previous eras of historical flower arranging as handed down from generation to generation. It is the summation of all the finer and lasting qualities of each period.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 197 CCSCARE.CO Business – Healthcare – Technology Courses DESIGN, HARMONY AND UNITY: the procedure of design is a planned process that involves thinking, observing, and practicing. These activities will stimulate the design process and your sense of style by increasing your awareness and experience.

COLOUR: because colour is perhaps the most important element in design, it is essential for you to gain knowledge of its properties and psychological effects. Colour can be used to achieve balance, depth, emphasis, rhythm, harmony, and unity.

BALANCE, PROPORTION, AND SCALE: the success of a floral composition is dependent upon many considerations, which include balance, proportion, and scale. You will realize just how closely related these principles are if you will deliberately consider them as you construct your floral composition.

FOCAL POINT AND RHYTHM: knowledge of the design principles of focal point and rhythm will help you more fully understand how to captivate and keep attention. An area of emphasis, or a focal point, gives dominance to a floral design.

LINE, Form, Space, And Depth: each of these design elements – line, form, space, and depth – is necessary in constructing a successful floral composition. Inherent in every floral arrangement, line provides shape. A completed flower arrangement is a certain shape and is actually a composite of various smaller shapes, space gives line and form importance. Negative spaces and voids in floral compositions are necessary to give distinction to the parts of a design. Creating a sense of depth is essential in floral arrangements, especially in one-sided designs, so they do not look flat.

TEXTURE AND FRAGRANCE: floral arrangements can gain more sensory importance through the use of texture and fragrance. Both texture and fragrance are often overlooked as elements of floral design.

TOOLS, CONTAINERS AND MECHANICS: beautiful, successful, and long-lasting floral designs do not just happen. The success of a floral arrangement is dependent upon its mechanics. Successful compositions are created by using the proper tools and selecting appropriate containers and accessories to harmonize with the style of the budget.

NOMENCLATURE AND POSTHARVEST PHYSIOLOGY: a broad knowledge of the anatomy of flowers and foliage as well as botanical nomenclature will enhance your professional vocabulary and build your confidence as a designer.

CARE AND HANDLING: much can be done to extend the connectivity of cut flowers and foliage. The methods of treatment after harvest is referred to as care and handling.

FLOWER AND FOLIAGE FORMS: the size and style of your design will be greatly influenced by the various shapes of the flowers and foliage you use.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 198 CCSCARE.CO Business – Healthcare – Technology Courses Shapes of floral arrangements: most floral arrangement can be classified as triangular, circular, vertical, or horizontal. Learning about these various shapes and the steps of construction for each allow you more design options.

Seasonal, holiday, and special occasion designs: floral decorations and arrangements can be designed to go with a season, colour scheme, or special occasion. Flowers can help celebrate religious, civic, and cultural events.

Flowers to wear: flowers to wear are special accessory items that may be designed in an infinite number of ways. Many special occasions and events are traditionally associated with the wearing of flowers, such as weddings, proms, homecomings, mother’s day, and many other formal or sentimental times.

EVERLASTING FLOWERS: because the popularity of both dried and artificial flowers is widespread, it will be helpful for you to become knowledgeable of the various types of material available.

ORIENTAL STYLE OF DESIGN: the oriental influence has had a considerable impact on floral design. The use of uncluttered line, asymmetric form, negative space, and simple elegance, similar to the ancient designs of china and japan, can be incorporated in floral arrangements today.

CONTEMPORARY STYLES AND TECHNIQUES: Because contemporary floral arrangement styles are closely connected with the styles of interior design, fashion design, and other types of design, it is vital for you as a floral artist to be aware of changing trends.

WEDDING FLOWERS: the florist who wants to build wedding flowers business must develop a market niche through advertising and promotional efforts. Like all other fashion-oriented markets, the style of wedding flowers changes. The professional florist keeps up-to-date with all trends.

SYMPATHY FLOWERS: sympathy flowers have a rich heritage in the burial ritual. Even with in-lieu-of flowers and please-omit-flowers promotional efforts, flowers will play an important role in softening the sorrow, comforting the living, and honouring the life of the deceased.

HARVEST AND DISTRIBUTION: techniques used for harvesting, grading, bunching, conditioning, and packaging determine the quality and longevity of fresh flowers.

THE RETAIL FLOWER SHOP: although knowledge and skill in design work are essential, they are not the key to running a successful flower shop. Other vital factors include knowledge, experience, implementation of visual merchandising, and marketing, efficient shop layout, employee responsibilities, salesmanship, customer relations, buying and pricing, and wire and delivery service.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 199 CCSCARE.CO Business – Healthcare – Technology Courses CAREERS AND CONTINUING EDUCATION: the floral industry offers numerous, exciting, and rewarding career options. In today’s market, there is an increasing need for trained, educated individuals. Course #9103ac

INDUSTRIAL, MUNICIPAL, ELECTRICAL AND TELECOMMUNICATION CAREER OPPORTUNITIES

MECHANICAL ENGINEERING TECHNICIAN

Become a mechanical engineering technician. On successful completion, you will be able to apply engineering fundamentals to design components for mechanical engineering application. The course starts from basics and includes: practical mathematics, machine shop, blueprint reading, general static’s, general dynamics, strength of materials, engineering drafting and design and student drafting kit. 81 lessons, 54 assignments. Average 1 week/ assignment. On successful completion of all subjects you will be awarded the CCS certificate “Mechanical Engineering Technician”. Course #7104A

PRODUCTION AND OPERATIONS MANAGEMENT

PRODUCTION MANAGEMENT SUPERVISORS COURSE

Become a production management supervisor. On successful completion of this course you will have acquired the essential knowledge required by production management personnel in day-to- day performance of their duties. Enrolling in this course prepares you for a future career opportunity. Your course starts from basics and includes practical mathematics, industrial quality control procedures, production and operations management. 41 lessons 41 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three subjects you will be awarded the CCS certificate “Production and Operations Management”. Course #7104B

COURSE OUTLINES

PRODUCTIONS OPERATIONS AND MANAGEMENT PART 1: OPERATION STRATEGY

PRODUCTION AND OPERATIONS MANAGEMENT (POM): an introduction: historical milestones in pom, the industrial revolution, post-civil war period, scientific management, human relations and behaviourism, operations research, the service revolution, factors affecting pom today, different ways of studying pom, production as a system, production as an organizational function, decision making in pom.

OPERATIONS STRATEGY: using quality, cost, and service as competitive weapons: today’s global business conditions, reality of global competition, u.s. Quality, flexibility, and cost

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 200 CCSCARE.CO Business – Healthcare – Technology Courses challenges, advanced production technology, continued growth of the service sector, scarcity of production resources, social responsibility issues, operations strategies, competitive priorities of production, elements of operations strategy, operations strategy in services, forming operations strategies, evolution of positioning strategies, linking operations and marketing strategies, variety of strategies can be successful, competitiveness of u.s. manufacturers.

FORECASTING IN POM: the starting point for all planning: qualitative forecasting methods, quantitative forecasting models, forecast accuracy, long-range forecasts, short-range forecasts, how to have a successful forecasting system, how to select a forecasting method, how to monitor and control a forecasting model, computer software for forecasting, forecasting in small businesses and start-up ventures.

PRODUCTIONS OPERATIONS AND MANAGEMENT PART 2; STRATEGIC DECISIONS

DESIGNING AND DEVELOPING PRODUCTS AND PRODUCTION PROCESS: manufacturing and service operations: designing and developing products and services, sources of product innovation, developing new products, getting new products to market faster, improving the designs of existing products, designing for ease of production, designing for quality, designing and developing new services, process planning and design, major factors affecting process design decisions, nature of product/service demand, degree of vertical integration, production flexibility, degree of automation, product/service demand, degree of vertical integration, product/service quality, types of process designs, product-focused, process- focused, group technology/cellular manufacturing, interrelationships among product design, process design, and inventory policy, process design in services, deciding amount processing alternatives, batch size and product variety, capital requirements for process designs, economic analysis, assembly charts, process charts, plant tours, a product-focused, dedicated factory: safety products corporation, a process – focused factory: r. R. Donnelly & sons, a service operation: wal-mart regional distribution centre.

PRODUCTION TECHNOLOGY: selection and management: proliferation of automation, types of automation, machine attachments, numerically controlled (n/c) machines, robots, automated quality control inspection, automatic identification systems (ais), automated process controls, automated production systems, automated flow lines, automated assembly systems, flexible manufacturing systems (fms), automated storage and retrieval systems (asrs), factories of the future, cad/cam, computer-integrated manufacturing (cim), characteristics of factories of the future, automation in services, automation issues, high-tech, mid-tech, or low-tech production?, building manufacturing flexibility, justifying automation projects, managing technological change, worker displacement, training, and retraining, deciding amount automation alternatives, economic analysis, rating scale approach, relative aggregate scores approach.

ALLOCATING RESOURCES TO STRATEGIC ALTERNATIVES: recognizing lp problems, formulating lp problems, solving lp problems, graphical lp solutions, overview of other lp solution methods, real lp problems, interpreting computer solution of lp problems.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 201 CCSCARE.CO Business – Healthcare – Technology Courses LONG-RANGE CAPACITY PLANNING AND FACILITY LOCATION: long-range capacity planning, definition of production capacity, measurements of capacity, forecasting capacity demand, ways of changing capacity, economies of scale, analyzing capacity-planning decision, decision tree analysis, facility location, factors affecting location decision, types of facilities and their dominant location factors, data, politics, incentives, and preemptive tactics, analyzing retailing and other service locations, analyzing retailing and other service locations, integrating quantitative and qualitative factors into location decision.

FACILITY LAYOUT: manufacturing and services: manufacturing facility layouts, materials handling, process layouts, product layouts, cellular manufacturing (cm) layouts, fixed-position layouts, hybrid layouts, new trend in manufacturing layouts, analyzing manufacturing facility layouts, planning process and warehouse layouts, planning product layouts, service facility layouts, types of service facility layouts, analyzing service facility layouts.

PRODUCTIONS OPERATIONS AND MANAGEMENT PART 3: OPERATING DECISIONS

PRODUCTION-PLANNING SYSTEMS, AGGREGATE PLANNING AND MASTER PRODUCTION SCHEDULING: production-planning hierarchy, aggregate planning, aggregate demand, dimensions of production capacity, sources of medium-range production capacity, some traditional aggregate plans, criteria for selecting aggregate plans, aggregate plans for services, mathematical models for aggregate planning, preemptive tactics, master production scheduling, objectives of master production scheduling, time fences in master production scheduling, procedures for developing master schedules, demand management, weekly updating of the mps, mps in produce to stock and produce to order firms, length of planning horizons, computerized mps, types of production planning and control systems, pond-draining systems, push systems, pull systems, focusing on bottlenecks.

INDEPENDENT DEMAND INVENTORY SYSTEMS: opposing views of inventories, why we want to hold inventories, why we do not want to hold inventories, nature of inventories, fixed order quantity systems, determining order quantities, determining order points, fixed order period system, other inventory models, hybrid inventory models, single-period inventory methods, some realities of inventory planning, abc classification of materials, eoq and uncertainty, dynamic of inventory planning other factors affecting inventory planning, computers and inventory planning.

RESOURCE REQUIREMENTS PLANNING SYSTEMS: material requirement planning and capacity requirements planning: objectives of mrp, green thumb water sprinkler company lot sizing if mrp, issues in mrp, from mrp 1 to mrp ii, how mrp adapts to change, evaluation of mrp, capacity requirements planning, load schedules.

SHOP FLOOR PLANNING AND CONTROL IN MANUFACTURING: schedules process- focused manufacturing, shop floor planning and control, order sequencing problems, assignment problems, scheduling product –focused manufacturing, batch scheduling, delivery schedules: line – of balance method, computerized scheduling systems.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 202 CCSCARE.CO Business – Healthcare – Technology Courses PLANNING AND SCHEDULING SERVICE OPERATIONS: nature of series revisited, operations strategies for services, types of service operation, scheduling challenges in services, scheduling quasi manufacturing service operations, process-focused operation, work shift scheduling in service operations, scheduling customer as participant services operations, nature of these operation, using computer simulation in service operations.

JUST-IN-TIME MANUFACTURING: the jit manufacturing philosophy, prerequisites for jit manufacturing, element of jit manufacturing, eliminating waste, enforced problem solving and continuous improvement, people make jit work, tqm, parallel processing, kanban production control, jit purchasing, working toward reducing inventories, working toward repetitive manufacturing, benefits of jit, success and jit manufacturing.

MATERIALS MANAGEMENT AND PURCHASING: purchasing, importance of purchasing today, mission of purchasing, what purchasing managers do, purchasing department in organizations, purchasing process, buyers and their duties, make-or-buy analysis, ethics in buying, purchasing: the international frontier, jit purchasing, logistics, production control: movement or materials within factories, shipments to and from factories, innovations in logistics, warehousing, warehousing operations, methods of inventory accounting, contemporary developments in warehousing, expediting, benchmarking the performance of materials managers.

PRODUCTION OPERATIONS AND MANAGEMENT PART 4: CONTROLLING DECISIONS

PRODUCTIVITY, TEAMWORK AND EMPOWERMENT: behaviour work methods, and work measurement: productivity and human behaviour, multifactor approach to measuring productivity, labour productivity, designing workers jobs, empowering workers, work methods analysis, principles or motion economy, how to do methods analysis, work measurement, labour standards time study, work sampling, pre determined time standard, learning curves, arithmetic analysis, logarithmic analysis, learning curve tables, selecting a learning rate, uses and limitations of learning curves, employee’s health and safety.

TOTAL QUALITY MANAGEMENT: nature of quality, determinants of quality, costs of quality, tqm, modern quality management, quality cures, quality drives the productivity machine, other aspects of the quality picture, emerging quality standards, malcolm baldrige national quality award, the deming prize, iso 9000 standards tqm programs, top management commitment and involvement, customer involvement, designing products for quality, designing and controlling production processes, developing supplier partnerships, customer service, distribution, and installation, building teams of empowered employees, benchmarking and continuous improvement, tqm in service, evaluation of tqm.

QUALITY CONTROL: statistical concepts in quality control, sampling, central limit theorem and quality control, control charts, control charts for attributes, control charts for variables, acceptance plans, single, double, and sequential samples, single sample acceptance plans for attributes estimating acceptance criteria, single sample acceptance plans for variables, computers in quality control, quality control in services.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 203 CCSCARE.CO Business – Healthcare – Technology Courses Planning and controlling prjects: project management, project planning and control techniques, scheduling and control charts, critical path method, program evaluation and review techniques, project cost control systems, cpm/pert in practice, computer software for project management, an evaluation of cpm/pert.

MAINTENANCE MANAGEMENT AND RELIABILITY: repair programs and crews, standby machines and repair shops, breakdowns trigger repairs and corrective actions, early parts replacement policies, letting workers repair their own machines, preventive maintenance programs, pm and operation strategies, automation and the prominence of pm, scheduling pm activates, pm database requirements, modern approaches to pm, machine reliability, secondary maintenance department responsibilities, trends in maintenance. 20 lessons, 20 assignments. Certificate title “Production Operations and Management”. Course #9105ac

SUPERVISORY MANAGEMENT

Ideally, a potential supervisor is a person who can perform any aspect of the job better then their associates. People who take this course will have prepared themselves for promotion when the opportunity arises. On successful completion you will be able to supervise a group of employees to cause a measurable increase in productivity, your course starts from the basics and includes human relations and supervision. Approximately 30 lessons, 30 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all subjects you will be awarded the CCS certificate “Supervisory Management”. Course #0105A

SUPERVISION COURSE OUTLINE

SHOULD YOU BE A SUPERVISOR: management defined, advantages, and disadvantages of management, the pressures, prior image problem.

MAKING THE TRANSITION: your first step as a supervisor, recognize that becoming a good supervisor is not a piece of cake, how to survive your first few weeks as manager, use your new power in a sensitive manner, be patient with yourself, decide to be a professional stay in close contact with all employees, make changes gradually, watch the upside protect the down side, save some planning time, redefine your working friendship, new standards of integrity, let your employees help you, adopt a learning attitude, initial goals as a supervisor, balancing home and career, the new star in the management hierarchy: more responsibility – less support, ex-middle managers speak out, minor changes, major changes, walk before you run, learn to manage yourself first, achieving productivity through people: you can no longer do it yourself, kinds of productivity, individual productivity, departmental productivity, motivation techniques, motivation theories, maslow’s hierarchy of needs, supervisor-employee relationship: the relationship line, building sound relationships, dealing with a demanding superior, five irreplaceable foundations: what are the 5 foundations?, 1.give clear and complete instructions 2. Communicate: let people know how they are doing 3. Give credit when due 4. Involve people in decisions 5. Maintain an open door, using the five foundations, mastering the five foundations.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 204 CCSCARE.CO Business – Healthcare – Technology Courses CREATING A PRODUCTIVE WORKING CLIMATE: the discipline line, compassion vs. Authority, how to supervise effectively employees who have small children, developing the right climate by example, handling emergencies, absorbing pressures, communicating changes, monitoring your discipline line, advantages of a low, firm line, consistence is the key, seek feedback from employees, fine-tune your discipline line, maintain a lively climate, keep employees challenged, communicate daily, an ideal climate encourages self-motivation, the shift to t.q.m., the 3 basic elements to tqm, quality first, the customer is king, employee accountability, ibm and gm learn the hard way, the multicultural team when should the new supervisor try out the team, the team idea is not new, employee empowerment, rules of the game, personal characteristics required by a team leader, the multicultural team, control and discipline, attitude and the multicultural team, when should the new supervisor try out the team concept?, communicating privately: what is involved in pc?, the 5 r’s of pc, the right purpose, the right time, the right place, the right approach, the right techniques, the art of communicating, mrt discussions and the nondirective technique, link all pc to individual goals, the problem employee: a professional perspective, expect good results, everyone can come out ahead, the nondirective approach may be best, waiting is usually a mistake, protect yourself, objectivity required, exploratory interview, corrective interviews, where there is disagreement or conflict, non corrective interviews, solving problems: an ongoing process, when your image is being tested, when the employee is unable to reach standards, when chemical dependency is involved, when sexual harassment occurs, when a reduction in staff is mandated.

STAFFING AND SCEDULING: employee turnover, the staffing process, preparation for the interview, interviewer’s self-assessment exercise, interviewing techniques, interview questions, ending the interview, orientation and training, staff shifting and rotation, transfers, justifying a larger staff, the part-timer, the core-ring approach, popularity of part-timers, the art of scheduling, supervisor’s relationship with the human resource department, 10 tips on conducting a staff meeting, elevate more-worry less: failure to delegate, no faith in subordinates, fear of superiors, desire for personal credit, misjudgment of time, questions to ask yourself, when and how to delegate, select the task carefully, select the person carefully, prepare all individuals for change, turn over the assignment, provide follow-up, delegating as part of a larger plan, use your knowledge power: how to teach by not teaching, your attitude toward teaching, the 4 step process, first base: prepare the worker, second base: present operation, third base: supervise a trial performance, home base: follow up the performance, delegating training responsibilities, group instruction, the formal appraisal: appraisal instruments, appraisals and mbo, appraisals and career planning, benefits to management, benefits to employees, using a positive approach, accept the system the way it is, don’t take the easy way out, always discuss the rating openly with employees, give the appraisal the time it deserves, protect yourself on below-standard ratings, use the appraisal as a positive tool, be careful with promises, follow up with compliments or further counselling, do the necessary paperwork on time, take special pains with the first appraisal.

LEARNING TO CONCENTRATE: what is concentration?, eliminating distractions, concentrating to learn vs. Concentrating to manage, concentrating is more difficult for some supervisors than others, barriers to concentrating to manage, barriers to concentration, personality differences, wearing two hats, tips on how to concentrate, 7 steps to success, establishing goals and planning: the importance of planning, the gantt bar chart network analysis

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 205 CCSCARE.CO Business – Healthcare – Technology Courses plan, master calendar, formula for successful planning, management by objectives, departmental plans, small plans, personal success, supervisors and computers, software packages to help supervisors knowing about personal performance contracts, setting priorities: the abc methods of sorting out things, criteria for setting priorities, advantages of a written list, keeping priority lists flexible, effective priority setting, how to get started, managing your time: how to manage your time, eliminate time waste, inventory analysis chart, make decisive decisions, 3 approaches to problem solving, three kinds of decisions, job-oriented problems, low-consequence work- oriented decision, high-consequence work-oriented problems, the group decision.

COMMON MISTAKES YOU DON’T WANT TO MAKE: failure to communicate, failure to exercise strong leadership, making and breaking promises, straight jacketing employees, failure to enjoy your role as a manager, converting change into opportunity: technological changes not in their infancy, organizations chance to survive, the work force changes, management burnout, change as a source of stress, summary, having a person plan b: making yourself visible, the straight line to the top, the zigzag pattern, developing a plan b, it’s ok to play both ends against the middle, the importance of a plan b, networking, protecting the careers of your staff from the winds of change, leadership: what every manager should know: your opportunity to become a manger/leader, a leadership formula for personal growth, be a star communicator, the mutual reward theory, develop your power package, make better decisions more decisively, leaders create and articulate a mission to their followers, create a positive force.

QUALITY CONTROL TECHNICIAN’S PROCEDURES

Learn quality control technician’s procedures this course starts from basics and includes: introduction to quality control, total quality management, quality costs, quality audits, inspection systems planning, reading engineering drawings, geometric dimensioning and tolerance, graphic inspection analysis, common measuring tools and measurements, surface plate inspection methods, special measuring equipment and techniques, lot-by-lot acceptance sampling plans, statistical process control, and shop mathematics. 14 lessons and 14 assignments (4 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Quality Control Technician’s Procedures”. Course #QC01

QUALITY CONTROL SUPERVISOR

On successful completion of this course you will have acquired the essential knowledge required by a quality control supervisor in the day-to-day performance of their duties. You will be able to plan and set up quality control procedures for any process. You will be able to make statistical calculations and produce reports of your finding. Your course starts from basics and includes practical mathematics, practical statistics, quality control techniques, procedures iso 9000, probability, and statistics. Approximately 57 lessons and 57 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three subjects, you will be awarded the CCS certificate “Quality Control Supervisor”. Course #0106B

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QUALITY CONTROL TECHNICIAN’S PROCEDURES COURSE OUTLINE (INDUSTRIAL QUALITY CONTROL PROCEDURES)

INDUSTRIAL QUALITY CONTROL: introduction to quality: the quality of organization, quality systems, quality and communication, motivation and quality.

TOTAL QUALITY MANAGEMENT: quality functions, responsibility for quality, tqm tools, a systematic approach to tqm, senior management involvement and commitment, metrics, problem solving.

QUALITY COST: categories of quality cost, quality cost relationship, pareto’s law and quality costs, graphs, charts, and quality costs, prevention: the return on quality investment (roqi), quality cost reporting, quality cost system results.

QUALITY AUDITS: key steps of the auditing process, audit findings and observation, types of quality audits, audit approaches and purposes, auditors and audit teams, planning the audit, audit reporting, corrective action, closing the audit, why audit?

INSPECTION SYSTEMS AND PLANNING: inspection system, inspection points, inspection personnel, inspection planning.

READING ENGINEERING DRAWINGS: lines on an engineering drawing, orthographic projection views, change clocks, notes, and tabular dimensions, the title block, rules to follow when using engineering drawings, tolerances, allowances and fits, threads, chamfers.

GEOMETRIC DIMENSIONING AND TOLERANCING: comparison of ansiy 14.5 symbols, optional drawing symbols, the dimension origin symbol, maximum material condition- least material condition, the virtual condition, general rules for ansi! 14.5m – 1982 telegramming, inspecting size tolerance per ansiy 14.5 rule 1, datum’s and targets, how to contact feature datum’s, coordinate method of positioning features, position, when features are out of position tolerance, converting position tolerance to coordinate tolerances, understanding ansiy 14.5 bonus tolerance, additional tolerance from size datum’s, chain, baseline, and direct dimensioning, composite position tolerance, position tolerance stated at lmc, zero position tolerance at mc, bi-directional position tolerances, position: fixed and floating fastener cases, projected tolerance zones, functional gages per ansiy 14.5, the chain line.

GRAPHICAL INSPECTION ANALYSIS: geometric tolerance principles, graphical inspection analysis procedure, work problems, graphical inspection analysis advantages, computer inspection analysis.

COMMON MEASURING TOOLS AND MEASUREMENTS: dimensional measurement, measuring tool, measurements and accuracy, types of measurement errors, the steel rule, spring calipers, gauge blocks, mechanical indicators, tir, fir, and fim, dial indicating gauges, micrometers, vernier instruments, telescoping gauges, small hole gages, attribute gauges, radius gauges, tapered (adjustable) parallels, centreline attachments, mechanical comparators,

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 207 CCSCARE.CO Business – Healthcare – Technology Courses measuring and gauging internal threads, measuring and gauging external threads, measuring threads: the three-wire method, basic calibration techniques.

SURFACE PLATE INSPECTION METHODS: surface plates, fixed parallels, care of surface plates, surface gauges, possible sources of errors in measurement, making linear measurements using the transfer method of the direct reading method, centreline measurement of features, parallelism measurement, flatness measurement, concentricity measurement, run out tolerances, perpendicularity (squareness) measurement, coaxially measurement (using position tolerance), angularity measurement: angularity versus simple angles, symmetry, straightness, straightness measurement: straightness of surface elements, using profile tolerances for co planarity.

SPECIAL MEASURING EQUIPMENT AND TECHNIQUES: digital measuring equipment, flatness measurement, measuring surface finish, pneumatic comparators (air gauges), circularity measurement, cylindricy, free state variation per ansi y 14.5 – 1982, optical comparators, profile tolerances per ansi y 14.5m – 1982, coordinate measuring machines, torque measurement, hardness testing.

LOT BY LOT ACCEPTACE SAMPLING PLANS: basic probability, sample statistics versus population parameters, probability distributions for attributes, relationships between sampling and 100 percent inspection, lot by lot acceptance sampling versus process control sampling, random sampling, using mil-std, 105e for sampling inspection, introduction to dodge rooming sampling tables, mil-std-414 variables sampling tables, operating characteristics curves.

STATISTICAL PROCESS CONTROL: objectives of spc, tools for process control, the importance of distribution, measures of central tendency, measures of dispersion, computing the average, range, and standard deviation with negative numbers in the data, definition of a process in control, control limits versus specification limits, table for the initial selection of subgroup sizes and intervals, various plotting errors, to avoid, how measurement errors affect charts, importance of rational subgroups, how calculation errors affect charts, guidelines for starting an average and range control chart, average and sigma charts, median control chart, control charts for individuals and moving ranges, attribute control charts, interpreting control charts: pattern analysis, process capability, gage repeatability and reproductability studies.

SHOP MATHEMATICS: adding and subtracting fractions, multiplying and dividing fractions, working with decimals, adding and subtracting angles, working with equations, the circle, perimeters, areas, volumes, solving the right triangle, solving oblique triangles, tapers, units of measurement, metric of english: a comparison, ratios, temperature conversion, the real number line, the cartesian coordinate system, scientific notation. Quality terms and definitions, various manufacturing processes, terms used in reliability, nondestructive evaluation methods. 14 lessons 14 assignments. Certificate title “Quality Control Technical Procedures”. Course #9107ac

QUALITY CONTROL PROCEDURES (ISO) OUTLINE

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 208 CCSCARE.CO Business – Healthcare – Technology Courses ALL ABOUT ISO 9000: today’s edge, tomorrow’s imperative: what is iso 9000?, how iso 9000 is applied, impact of iso 9000.

FROM AMERICA AND BACK: the origins of the iso 9000 standard: from product to quality to system, american quality standards, quality standards overseas, iso 9000 in america, iso 9000: common ground or battleground.

BENEFITS OF ISO 9000: what is a quality system?, iso 9000 registration, voices of the users: what iso 9000 achieves.

COMPONENTS OF THE ISO 9000 STANDARD: quality system models, quality management guidelines, guidelines for auditing, guidelines for measuring equipment, supporting documents, iso 9000 for quality management purposes: the guidance documents, iso 9000 for contractual purposes: the quality system models.

TECHNICAL REQUIREMENTS AND GUIDELINES: developing and managing the quality system: management responsibility, quality system, quality costs, internal quality audits, personnel and training.

DOCUMENTING THE QUALITY SYSTEM: documentation of the system, document control, quality records. Dealing with subcontractors: purchasing, quality in procurement. 8 lessons 8 assignments. Certificate title: “Quality Control Procedures (iso 9000)”. Course #9107ac

INDUSTRIAL INSTRUMENTATION AND AUTOMATION

On successful completion of this course you will have acquired the essential knowledge required by instrumentation technicians in the day-to-day performance of their duties. Your course starts from basics and includes electrical mathematic, basic electricity and electronics, instrumentation and automation. Approximately 39 lessons and 39 assignments. On successful completion of each subject you will be awarded the CCS certificate of completion. On successful completion of all three subjects you will be awarded the CCS certificate “Industrial Instrumentation and Automation”. Course #0107A

INSTRUMENTATION AND PROCESS CONTROL COURSE OUTLINE

INTRODUCTION TO INSTRUMENTATION AND AUTOMATION FOR MANUFACTURING: introduction – overview, history, and definitions, manufacturing process control measurement.

ELECTRONIC FUNDAMENTALS: introduction, instrumentation electronics fundamentals.

INSTRUMENTATION CONCEPTS: introduction, physical phenomena used for measuring.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 209 CCSCARE.CO Business – Healthcare – Technology Courses SENSING PHYSICAL VARIBLES: temperature and pressure sensor instruments: introduction, sensors used to acquire temperature data, sensors used to acquire pressure data.

SENSORS OF FLOW AND LEVEL: introduction, transducers used to sense flow data, sensors used to obtain level data.

DENSITY, SPECIFIC GRAVITY, VISCOSITY, HUMIDITY, ACIDITY AND ALKALINITY, WEIGHT, FORCE, ROTATION, POSITION, MOTION, ACCELERATION, VIBRATION, AND DIMENSION SENSORS: introduction, density and specific gravity, viscosity sensors, humidity, acidity and alkalinity, weight and force sensors, rotational speed sensors, position displacement and motion transducers, acceleration and vibration transducers, dimensional transducers.

DECISION AND CONTROL OF THE SYSTEM: introduction, the process control loop and response characteristic, microprocessor, microcomputer, direct digital control technology, digital computer control, distributive control systems.

CONTROL ACTUATORS AND CONTROL VALVES: introduction: actuators, final control elements – control valves.

AUTOMATED MATERIAL HANDLING: introduction, automated material handling machinery, handling bulk materials, handling piece parts, assembly and part handling, automated quality and position control, finished product handling instrumentation.

INSTRUMENTATION APPLIED TO MANUFACTURING MACHINERY: introduction, mechanical instrumentation, transfer line production instrumentation, manufacturing instrumentation with numerical control, computer controlled machines.

STRATEGIES OF PRODUCTION AUTOMATION: introduction, manufacturing cells, flexible manufacturing, robot classification, controllers for robots, power supply.

A STRATEGY OF AUTOMATION WITH COMPUTER: introduction, computer integrated manufacturing, identification of inventory and storage, the automated factory. 12 lessons 12 assignments. Certificate title “Instrumentation Procedures and Controls”. Course #9107bc

STATIONARY AND MAINTENANCE ENGINEERING

On successful completion of this course you will have acquired the essential knowledge required by millwrights or stationary engineers in the day-to-day performance of their duties. Your course starts from a basic review of boilers before going on to cover the essential knowledge that is required for 1st, 2nd, 3rd, and 4th class assignments. Subjects include practical calculations, basic electricity and electronics, low pressure boilers, high pressure boilers, stationary engineering. Approximately 60 lessons and 60 assignments. On successful completion of all four subjects you will be awarded the CCS certificate “Stationary and Maintenance Engineering”. Course #0107B

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STATIONARY ENGINEERING COURSE OUTLINE

Stationary engineering covers all aspects of boiler operation and auxiliary equipment for the stationary engineer. The course can be used for licensing examination preparation, industrial training, or as a reference course for studying boiler principles and upgrading skills. Stationary engineering principles include: boilers, steam and water fittings and accessories, fuels and combustion, boiler operations and maintenance, reciprocating steam engines, steam turbines, steam turbine operations and maintenance, water treatment, electrical principles, steam management, licensing examination preparation for third class, second class, first class. 14 lessons, 14 assignments. Certificate title “Stationary Engineering”. Course #9107ac

MUNICIPAL WATER PURIFICATION AND POLLUTION CONTROL

Become a municipal technician. On successful completion of your training you will have mastered the essential knowledge required by municipal technicians and workers in the day-to- day performance of their duties. Your training also includes the entry-level requirements for general work in municipal waste control departments. Your course starts from the basics and includes division 1 and 2. Division 1: practical mathematics, physics, chemistry and biology. Division 2: mathematics 1, mathematics 2, water, and wastewater, environmental pollution and control. Approximately 90 lessons and 90 assignments. On successful completion of all three subjects you will be awarded the CCS certificate “Municipal Water Purification and Pollution Control”. Course #0108A

ELECTRICAL POWER DISTRIBUTION AND TRANSMISSION

On successful completion of this course you will have acquired the essential knowledge required by electrical technicians in the performance of their day-to-day duties. Your course starts from the basics and includes: electrical mathematics, mathematics 2 and 3, circuit devices and electromechanical systems, electrical power distribution and transmission. Approximately 77 lessons, 77 assignments. On successful completion of all three subjects you will be awarded the CCS certificate “Electrical Power Distribution and Transmission”. Course #7108B

COMMUNICATIONS AND TELECOMMUNICATIONS TECHNOLOGY

Become a communications and telecommunications specialist. On successful completion of this course you will have acquired the essential knowledge required by employees of electrical utilities and allied companies in the day-to-day performance of their duties. Your course starts from basics and includes: electrical mathematics, fundamentals of electronics, fibre optic design, and applications, communications and telecommunication. Approximately 66 lessons 66 assignments. On successful completion of all three subjects you will be awarded the CCS certificate “Communications and Telecommunications Technology”. Course #9108C

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 211 CCSCARE.CO Business – Healthcare – Technology Courses ELECTRONIC ENGINEERING TECHNICIAN

Become an electronic engineering technician. There are many opportunities for people with an aptitude for technical applications and specialized training. You will cover the essential knowledge required by electronic engineering technicians. Your course starts from basics and includes electrical calculations, electrical fundamentals, microcomputer digital circuits, circuits devices, and electromechanical systems. 80 lessons and 80 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Electronic Engineering Technician”. Course #9108D

CIRCUIT DEVICES AND ELECTROMECHANICAL SYSTEMS COURSE OUTLINE

PART 1: ELECTRICAL CIRCUITS ELECTRICAL QUANTITIES Introduction, forces and fields, circuits, devices, systems, models, definitions and laws, the international system of units, definitions, electrical power and energy, experimental law, resistance, inductance, decimal notation, circuit elements, circuit components, circuit element definitions, energy storage in linear elements, energy dissipation in linear elements, continuity of stored energy, energy sources and reversible transformation, circuit diagram convention.

CIRCUIT PRINCIPLES: introduction, circuit laws, kirchoff’s current law, kirchoff’s voltage law, application of kircoff’s laws, solutions by determinants, substitution method, loop current method, checking, node voltage method, formulation of equations, network theorems, equivalence, network reduction, thevenin’s theorem, norton’s theorem, source transformation, superposition theorem, nonlinear network, nonlinear elements, methods of analysis, networks with one nonlinear element.

SIGNAL PROCESSING CIRCUITS: introduction, signal waveforms, exponential, periodic waveforms, average value, effective value, electrical instruments, moving coil instrument, root mean square rating, controlled sources, ideal amplifiers, basic inverting diodes, rectifiers, filters, wave sharing circuits, clipping, clamping, differentiating, integrating, op amp integrator and differentiator.

NATURAL RESPONSE: introduction, first and second order systems, first order system, the governing equation, solving the equation, general procedure, time constant, second order systems, the characteristic equation, impedance concepts, impedance to exponentials, the impedance function, poles and zeros, physical interpretation of poles and zeros, general procedure for using poles and zeros.

FORCED RESPONSE: introduction, responses to forcing junction, responses to exponentials, response to direct currents, representation of sinusoids, phasor representation, ac circuit analysis, element impedance, circuit laws in term of phasors, ac impedance, admittance, general circuit analysis, analogs and duals.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 212 CCSCARE.CO Business – Healthcare – Technology Courses COMPLETE RESPONSE: introduction, components of the complete response, general procedure, characteristic of the components, procedure, first and second order circuits, pulse and impulse response, practical pulses, practical impulses.

STEADY-STATE CIRCUITS: introduction, power calculations, reactive power, power factor, complex power, frequency response, simple filters, l section filters, bridged t filters, resonance, series resonance, phasor diagram interpretation, quality factor q, parallel resonance, basic definition of q, normalized response, bandwidth, practical resonant circuits, three phase circuits, three phase voltage generation, delta connection, wye connection, delta circuit calculations, power calculations.

GENERAL NETWORK ALAYSIS: introduction, one port network, equivalence, network reduction, dividers, linearity and superposition, active networks, maximum power transfer, reciprocity theorem, two port network ttt transformation, coupling circuits, mutual inductance, inductive coupling, transformer coupling.

INTRODUCTION TO SYSTEMS: introduction, systems engineering guidance system, amplifier with feedback, block diagrams, representation and algebra, feedback circuits, positive and negative feedback, transfer functions, the transfer function concept, advantages in using transfer functions, dynamic response, frequency response, computer aided analysis.

PART II: ELECTRONIC DEVICES CATHODE RAY TUBES: introduction, electron motion, motion in a uniform electrical field, energy gained by an accelerated electron, motion in a uniform magnetic field, cathode ray tubes, electron emission, crt components, cro applications, cro features, oscilloscopes.

SEMICONDUCTOR DIODES: introduction, conduction in solids, metallic conductors, semiconductors, doped semiconductors, diffusion, junction diodes, pn junction formation, pn junction behaviour, general behaviour, breakdown diodes, circuit models, zener diode voltage regulator, special purpose diodes, tunnel diodes, diodes as capacitors, metal semi-conductor diodes, photodiodes, light emitting diodes.

TRANSISTORS AND INTEGRATED CIRCUITS: introduction, jfet, the gaasfet, transfer characteristics, field effect transistors, bipolar junction transistor, fabrication, operation, dc behaviour, common base characteristics, common emitter characteristics, current amplification, integrated circuits, design implication, fabrication process, component formation, applications, thyristor, operation of four layer devices, operation of silicon controlled rectifiers, scr rating and application.

LOGIC ELEMENTS: introduction, switching logic, logic gates, electronic switching, basic logic operations, electronic switches, classification of electronic logic, transistor switches, transistor logic gates, three state logic, buffers, open collector ttl gates, emitter couples logic, mos logic gates, cmos gates, memory elements, a logic gate memory unit, a transistor flip-flop, timing waveforms, the data latch, the d flip-flop, the jk flip-flop, the t flip-flop, digital integrated circuits, super conduction logic circuits.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 213 CCSCARE.CO Business – Healthcare – Technology Courses DIGITAL DEVICES: introduction, binary numbers, number conversions, other notation, signed magnitudes, two’s complement notation, binary coded decimals, boolen algebra, boolean theorems demorgan’s theorem, logic circuit analysis, logic circuit systems, the half adder, the exclusive of gate, a design procedure, minimization by mapping, karnaugh maps, mapping in four variables, register, shift register, a practical register counter the 74173, read and write memory, mos ram, bipolar ram, read-only memory, rom cells, prom, eproms, a practical eprom the 2732, vlsi gate arrays, information processing, routing and transfer, computer organization, input, memory, control, processing output, performance.

MICROPROCESSORS: introduction, a four bit processor, an elementary processor, a simple program, a more versatile processor, a stored program computer, program storage, the program counter, timing, a basic microcomputer, the alu, jump instruction, data memory, microprocessor programming, programming techniques and languages, assemble language, flow charts, practical microprocessors, the z80, the intel 80386, a minimum computer system, clock, program memory, data memory, input port, output latch, port selection, power supply, the ultimate personal computer.

OPERATIONAL AMPLIFIERS: information, ideal operational amplifiers, inverting circuit applications, low pass filter, digital to analog converter, current/voltage converters, square-wave generator, triangular wave generator, practical considerations, a forestage op amp, common mode rejection ratio, input offset voltage, bias current offset, frequency response, stability, slew rate, the analog computer.

LARGE SIGNAL AMPLIFIERS: introduction, amplifier classification, application and distortion, practical consideration, biasing circuits, fet biasing, bjt biasing, bias design, approximate method, power amplifiers, permissible operating region, operating point and load line, transformer coupling, power and efficiency, other amplifiers, class b and c operation, push pull amplifier, tuned amplifiers.

SMALL SIGNAL MODEL: introduction, large and small signals, a mathematical model, amplitude modulation, effect of signal size, diodes, dynamic resistance, field effect transistor, two port parameter, evaluation of parameters, small signal model, high frequency model, bipolar junction transistors, an idealized model, the hybrid model, the general h-parameter model, determination of h-parameters, comparison of bjts with fets, a communication system.

SMALL SIGNAL AMPLIFIERS: introduction, rc couples amplifier, frequency response curve, a generalized amplifier, small signal amplifier models, frequency response, mid-frequency gain, low-frequency response, high frequency response, multistage amplifiers, cascading gain in decibels, gain bandwidth product, positive and negative feedback application, oscillators, stabilizing gain and operation, improving frequency response, reducing distortion, improving impendence characteristics, followers, the emitter follower, the source follower.

PART III: ELECTROMECHANICAL SYSTEMS MAGNETIC FIELDS AND CIRCUITS: Introduction, energy conversion, energy sources, energy and entropy, electrical energy generation, electromechanical energy conversion, magnetic fields, magnetic flux and flux density, fields due to currents, magnetic field intensity, ferromagnetism, field around a long

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 214 CCSCARE.CO Business – Healthcare – Technology Courses straight conductor, field produced by a toroidal coil, summary of magnetic field relations, magnetic circuits, concepts and calculations, series magnetic circuits, series circuit with given MMF, Parallel magnetic circuits.

TRANSFORMER: Information, AC excitation of magnetic circuits, induced voltage and inductance, energy storage in a magnetic field, Hysteresis, eddy currents, current relations, linear circuit, the transformer as a two port, open end short circuit test, other models, models for communications transformers, transformer performance, nameplate rating, efficiency, voltage regulation.

PRINCIPLES OF ELECTROMECHANICS: introduction, translational transducers, electromotive and mechanical forces, bilateral energy conversion, the transducer as a two port, the dynamic transducer, rotational transducers, the d’arsonval mechanism, meter application, meter response, the elementary dynamo, a general torque equation, rotating machines, moving iron transducers, virtual work method, energy balance, the electromagnet.

DIRECT CURRENT MACHINES: introduction, direct current generators, basic relation, circuit model of a generator, field excitation, the self-excited shunt generator, the compound generator, armature reaction, direction current motors, the series motor, starting direct current motors, speed control, adjustable voltage supply, performance of dc motors.

ALTERNATING CURRENT MACHINES: introduction, alternators, circuit model of an alternator, alternator characteristics, the rotating field, synchronous motors, motor characteristics, power relations, reactive power relation, performance of synchronous motors, stepper motors, induction motor operation, basic relation, deriving a circuit model, induction motor performance, speed torque characteristics, motors with variable rotor resistance, performance of induction motors, single phase induction motors, adjustable speed drives, superconductors, and machinery.

AUTOMATIC CONTROL SYSTEMS: introduction, control system characteristics, open loop and closed loop systems, the control problem system response, dynamic response of electromechanical devices, transfer function, first order systems, second order systems, normalized response of a second order system, system time constants, system frequency response, feedback control systems, a voltage regulator, improving response, applications of feedback control systems. 25 lessons 25 assignments. Certificate title “Circuit Devices and Electromechanical Systems”. Course #9109ac

COURSES THAT WILL HELP YOU G.I.T. AHEAD

AGRIBUSINESS MANAGEMENT

Your course provides you with the basic knowledge of theory and decision-making skills necessary to function as an entry level agribusiness manager. Training includes the essential knowledge of commodity marketing international agriculture marketing and food and fibre processing channels. People who enjoy working in the agriculture business environment and have an interest in international business will benefit from this course. Your course starts from

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 215 CCSCARE.CO Business – Healthcare – Technology Courses basics and includes human relations, introduction of agribusiness, agribusiness decision, and dollars, investing in futures and options market. Approximately 67 lessons 67 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Agribusiness Management”. Course #0110A

BICYCLE MECHANICS

Become a bicycle mechanic. The bicycle, so outwardly simple, is a precise, delicate mechanism expected to carry ten times its own weight and do it for years without complaint. With energy costs rising, we see the skills of the bicycle mechanic being more and more in demand. This course prepares you for part-time jobs and full-time employment in stores that assemble, sell and service bicycles. You may also start you own business operated out of your own home. Your course starts from the basics and includes CCS’s bicycle mechanics course. No prerequisite. 4 lessons 4 assignments. On successful completion of all subjects you will be awarded the certificate “Bicycle Mechanics”. Course #0110B

BICYCLE MECHANIC: introduction to bicycle mechanic, frames, brakes, handlebar, stems, saddles and seat posts, the drive chain: crankshaft, chain wheel, fan freewheel, pedals, and toe clips, derailleur, principles of gearing, modern day derailleurs, shifting gears, from derailleur, rear derailleur, the wheel: hubs, spokes and rims, tires, clothing, touring equipment, bicycle accessories, setting up a new bicycle. No prerequisite. 4 lessons 4 assignments.

BIOLOGY

The knowledge of biology is essential for many professions ranging from careers in ecology to careers in the animal and human health fields. The inclusion of a biology certificate in your resume could give you an edge in many job applications. Your course starts from basics and is called certificate biology. 39 lessons and 39 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Biology”. Course #0110C

CERTIFICATE BIOLOGY COURSE OUTLINE: introduction to biology the knowledge of living things, animal maintenance and survival, plant maintenance and survival, reproduction and development, genetics, evolution, diversity of living things, ecology. 39 lessons 39 assignments. Course #0110ac

COMPANY FIRE OFFICER

Become a company fire officer. Our course provides you with the basic knowledge of theory and decision-making skills necessary to function as a company fire officer. Training includes the essential knowledge of fire protection and prevention. You learn the effective communication skills for managing personnel at the scene of the emergency. People who enjoy working in the fire protection environment and have an interest in managing others or eventually applying to their local fire department will benefit from this course. Your course starts from basics and

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 216 CCSCARE.CO Business – Healthcare – Technology Courses includes: human relations, fire protection, fire prevention, fire investigation, fire behaviour and company fire officer procedures. Approximately 49 lessons 49 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Company Fire Officer”. Course #0110E

GED PREPERATION

High school equivalency examination preparation practicum. If you did not complete high school you may take the challenge examination and so obtain a recognized high school equivalency qualification. CCS’s course prepares you to write the examination. Prerequisite: to benefit from this exam preparation you will have had some high school, some work experience, some general knowledge. If your general knowledge of mathematics, science, writing, literature and arts, and social studies is lacking, you will have to be prepared to visit your local library to brush up on the exam question you do not have the background to deal with. CCS’s full high school certificate provides you with the full adult high school training with the necessary reference materials. It is possibly to challenge the GED and pass without training. However, if you are serious about challenging the examination without further academic training then this practicum course will provide you with the knowledge of the type of questions asked and the practice to ensure success. Your course assumes prior general and academic knowledge. This practicum course will give you practice in answering typical GED writing skills, GED the essay, GED social studies, GED science, GED literature and arts, and GED mathematics. Approximately 10 lessons 10 assignments. On successful completion of all subjects you will be awarded the CCS certificate of completion “GED Examination Preparation”. course #8111A

IMPORTING AND EXPORTING

On successful completion of this course you will have mastered the essential knowledge of procedures required by importers and exporters in the day-to-day performance of their duties. You are taken step by step through reference texts that become valuable on-the-job aids. Your course starts from basics and includes practical calculations, importing and exporting. Approximately 23 lessons and 23 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Export Assistant”. Course #0111B

FIRE PROTECTION, PREVENTION AND INVESTIGATION

Become a fire protection specialist. On successful completion of this course you will be able to apply for jobs in which fire science is important. These are career opportunities in insurance firms, companies selling fire equipment, construction firms and as a trainee fireman or fire prevention inspector. This course starts from basics and includes fire protection, fire prevention, fire investigation, and fire behaviour. No prerequisite. 36 lessons and 36 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Fire Protection, Prevention, and Investigation”. Course #0111C

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 217 CCSCARE.CO Business – Healthcare – Technology Courses FISH HATCHERY TECHNOLOGY

Become an aquaculture specialist. Do you think you would like a career working for, managing, or running your own fish farm? Aquaculture and the farming of fish is a fast growing industry. The course starts from basics and includes: practical calculations, zoology, and aquaculture. No prerequisite. 47 lessons 47 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Fish Hatchery Technology”. Course #0111D

GEMOLOGICAL ASSISTANT

Become a gemological assistant. Your gemological assistant’s course provides you with the necessary training to apply for positions in retail stores as a jewelry sales clerk and, as you gain experience, you could consider applying for the position of buyer. Other positions you might consider are available in distribution companies where you deal with manufactures and retailers or in manufacturing where you could consider positions in jewelry making or jewelry design. You might even consider working for yourself in your own small business. People who have a technical interest in gems will benefit from this training. Your course starts form the basics and includes human relations, and gemology. 46 lessons 46 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Gemological Assistant”. course #0111E

GENERAL PLASTICS TECHNOLOGY

Become a plastics technician. The opportunities with companies are good. Plastic materials, with their broad range of physical properties, are used in many industries today. You only have to look around your room or your automobile to have some idea of the enormous scope open to men and women who specialize in this industry. The course starts from basics, and includes practical calculations and industrial plastics. No prerequisites. 22 lessons 22 assignments. On successful completion of all subjects you will be awarded the CCS certificate “General Plastics Technology”. Course #0112A

INDUSTRIAL PLASTIC: introduction to plastics, the atom, bonding, polymeric, ingredients of plastic, various forms of plastic in use, identification of plastics, selected properties and tests of plastic, design considerations, health and safety, thermoplastics and their properties, thermosetting plastics, molding processes, costing processes, thermoforming processes, expanding processes, coating processes, decorating processes, machining and finishing, assembly or fabrication, tooling. Course #9112ac

GEOLOGY AND MINERALOGY

Become a geological technician. Excellent opportunities exist for trained personnel as field technicians and office assistants to civil engineers, a good step towards attaining eventual professional status. On successful completion you will be able, among other things, to identify

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 218 CCSCARE.CO Business – Healthcare – Technology Courses specific mineral and rocks, their origin, and recommend their uses for commercial purposes. Your course starts from basics, and includes: practical mathematics, fundamentals of geology and mineralogy. No prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “Geology and Mineralogy”. Course #0112D

INDUSTRIAL CERAMICS TECHNOLOGY

Become a ceramics technician. Ceramics are a range of refractory semi-conducting and insulating material, largely synthetics, used by a wide spectrum of secondary industries. This course starts from basics and includes: practical calculations, modern industrial ceramics. No prerequisite. 19 lessons 19 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Industrial Ceramics Technology”. Course #0112C

MODERN INDUSTRIAL CERAMICS: introduction to industrial ceramics, ceramic materials, ceramic raw material industry, stone industry, refractory industry, kiln industry, gypsum industry, plaster mol industry, lime industry, portland cement industry, concrete industry, clay industries, structural clay products, white ware industry, glaze industry, porcelain enamel industry, glass industry, abrasive industry. Course #9112bc

INDUSTRIAL MAINTENANCE

Become an industrial maintenance supervisor. In every industrial plant, there are people responsible for keeping it running, their responsibility may range from changing a fuse to undertaking a major repair or installing a new piece of equipment. Your course starts from basics and includes practical calculations, industrial mechanics, and general industrial maintenance. Approximately 36 lessons 36 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Industrial Maintenance”. Course #0112D

INSURANCE AND CORPORATE RISK MANAGEMENT

There are many opportunities for men and women with training in insurance. You might choose to work for one of the insurance companies – the corporation that supplies the insurance. You may prefer a job with an independent agent – the company that services the client and sells the insurance policies. There are many opportunities to work in the insurance department of a company that purchases insurance and requires the expertise of an insurance officer. Your course starts from basics and includes insurance and corporate risk management. No prerequisite. 24 lessons 24 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Insurance and Corporate Risk Management”. Course #0112E

LANGUAGES

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 219 CCSCARE.CO Business – Healthcare – Technology Courses Why not learn to speak and write french or spanish? These courses are for the student who realizes that there is no short cut to mastering a second language and who is now prepared to take a formal training, starting with basic vocabulary and grammar and ending up with a reasonable competence in the language of his or her choice. You will find the program both useful and practical.

COURSES French 7115A Spanish 7115B

On successful completion of these courses you will be able to read, write and converse in a new language. You are taken step by step through the grammar, vocabulary, and pronunciation using texts, workbooks and cassettes. Your assignments demonstrate your ability and help us ensure that you have mastered a new language. This course starts from basics and includes all necessary training to meet the requirements for a CCS language certificate in either French or Spanish. No additional prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “French” or “Spanish” language.

LIBRARY CLERK

Become a library clerk. On successful completion of this course you will be able to apply for the position of library clerk in public, academic and corporate libraries throughout Canada and the u.s. Your duties may include assisting in the routine tasks of circulation, acquisitions, equipment operations, and maintenance and cataloguing. You will be able to type and your knowledge of keyboarding will have helped you to complete practice assignment in office management and administration. You will be able to perform routine library procedures including the entry and preparation of cataloguing data, the typing of purchase orders and the retrieval of library materials. With the CCS system you learn to type, then using this knowledge you complete practical assignments in office procedures, library procedures and cataloguing. You are supplied with leading reference texts that will become valuable on-the-job references once you graduate. Students of this program are encouraged to join their local library technicians’ association and hence be able to participate in seminars, workshops, and conferences. This is a professional level program and all your assignments are required to be typed. You will need to borrow a typewriter or rent one from your local office service store. Your program starts with human relations and continues with office management and administration, typewriting, practical cataloguing, library techniques, operations and procedures, automated library systems. Approximately 60 lessons 60 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Library Clerk”. Course #0113C

LOCKS AND LOCKSMITHING

Become a locksmith. A trained locksmith who knows his locks will be able to pick a lock and so open a customer’s door without causing damage. A locksmith without specialized training will have to drill out the lock core and so destroy a perfectly good lock. The CCS graduate will have the confidence brought by knowledge of locks and the locksmithing business. The course starts

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 220 CCSCARE.CO Business – Healthcare – Technology Courses from basics and includes locks and locksmithing and electronic locking systems. 12 lessons 12 assignments. No prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “Locks and Locksmithing”. Course #0113D

LOCKS AND LOCKSMITHING: introduction to locks and keys, tools of the trade, types of locks and keys, the warded lock, the lever lock, the disc tumbler lock pin, tumbler cylinder locks and locksets, high-security mechanical locks, master keying, double-bitted locks and keys, vending machine locks, keyed padlocks, home and business services, auxiliary door locks, office locks, automotive locks, decoding, picking, and emergency entry, combination locks and keys, key duplicating machines, locksmithing related associations, manufacturers and distributors of locksmithing equipment/supplies, plug follower and holder diameter for popular locks. 12 lessons 12 assignment. Recommended rate of study 2 lessons per week.

MAIL ORDER PROCEDURES

CCS’s small business course in mail order operations begins by showing you how to start a small business, then continues by providing you with the knowledge you need to succeed in mail order. On successful completion you will be able, among other things, to: start a mail order small business out of your home while holding your present job, to find unique products, to buy your merchandise at wholesale, to advertise and to service your customer. When you find the right product you have the knowledge to make your million! Your course starts from basics and includes business operations and procedures. No prerequisite. 14 lessons 14 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Mail Order Business Procedures”. Course #7114A

MEAT CUTTING AND MERCHANDISING

This course will prepare you for a career in the meat industry. You will cover the cutting requirement for beef, pork, lamb and veal. This course starts from basics and covers the full meat cutting procedures syllabus. No prerequisite. 7 lessons 7 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Meat Cutting and Merchandising”. Course #7114B

MOTORCYCLE MECHANICS

There is a kinship of the road among those who ride motorcycles. This camaraderie carries over to where motorcyclists meet. If you own a motorcycle or are thinking of owning one then you might enjoy a career in motorcycle maintenance and repair. Your course starts from basics and includes practical calculations, and motorcycle mechanics. No prerequisite. 33 lessons 33 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Motorcycle Mechanics”.

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 221 CCSCARE.CO Business – Healthcare – Technology Courses Course #7114C

MOTORCYCLE MECHANICS: introduction to motorcycle systems, four-stroke cycle engine, two-stroke cycle engine, primary drive and gearbox, electrical theory and systems, fuel systems, ignition systems, lubrication systems, tune-up and general service, engine removal, engine, primary drive and gearbox disassembly, two-stroke engine cycle, overhaul, four-stroke cycle engine overhaul, clutch and primary drive overhaul, gearbox overhaul, clutch and primary drive overhaul, gearbox overhaul, frame and suspension systems, wheels, tires and brakes, final drive systems, turbo haring and exhaust systems, liability, storage, troubleshooting, metric tables. No prerequisite. 23 lessons 23 assignments. Course #9114ac

INDUSTRIAL HYDRAULICS AND PUMP TECHNOLOGY

On successful completion of this course you will have the essential knowledge required by fluid power specialists, pump technicians and hydraulic technicians in the day-to-day performance of their duties. This course starts from basics and provides you with step by step training needed to prepare you for a career in companies utilizing hydraulics and pumps, the course starts from basics and includes practical mathematics, industrial hydraulics and pumps and pumping. 42 lessons 42 assignments On successful completion of all subjects you will be awarded the CCS certificate “Industrial Hydraulics and Pump Technology”. Course #8114D

INDUSTRIAL HYDRAULICS: introduction to industrial hydraulics, area force and volume capacity and fluid flow, the basic hydraulic system, system calculations, pump, falling, cylinders, accumulators, pressure intensifiers, system maintenance. 11 lessons 11 assignments. Course #9114c

PUMPS AND PUMPING: flow dynamics and pumping principles 1: introduction, static pressure and viscosity relationships, piping system concepts, the function of valves, introduction to pumps and pumping, pumps and pumping services: pump classification, general features of centrifugal pumps, flange and mount bolt, volutes and diffusers, impeller configurations, wearing rings, nozzles, casing construction and orientation, stuffing boxes, shaft couplings, cooling arrangements.

PUMPS AND PUMPING SERVICE II: centrifugal pumps, single-stage overhung, two-stage overhung, single-stage, in-line pumps, high-speed centrifugal pumps, chemical pumps, slurry pumps, canned pumps, horizontal and vertical multistage pumps, regenerative turbine pumps

PUMPS AND PUMPING SERVICES III: positive displacement pumps, reciprocating pumps, metering pumps, diaphragm pumps, rotary pumps, basic hydraulics and definitions in pumping service, suggested reading.

INDUSTRIAL PUMPS AND THEIR APPLICATIONS I: examples of centrifugal pumps in service, examples of pumps in pollution control, screw pumps, submersible and solids-handling

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 222 CCSCARE.CO Business – Healthcare – Technology Courses pumps, portable pumps for drums and containers, use of sampling pumps and composite sampler, mis examples.

INDUSTRIAL PUMPS AND THEIR APPLICATIONS II: Pumps for metering and chemicals handling, selection, installation and sizing criteria, installation schematics, pump/system/piping design guidelines.

INDUSTRIAL PUMPS AND THEIR APPLICATIONS III: summary, installation layout considerations, chemical compatibility.

OSCILLATING DISPLACEMENT PUMPS I: operating principles, kinematics of displacement, flow rate characteristics, efficiency, metering error, effect of influencing variables on flow rate and metering error, pressure and elasticity, volumetric efficiency, leakage losses in moving glands, reflux losses of valves, influences on valve kinematics, suction action, entry- pressure loss, cavitations.

OSCILLATING DISPLACEMENT PUMPS II: design of oscillating displacement pumps, metering pumps, detailed designs of metering pumps, drive unit and motor, pump heads, pump valves, isotones and isoton glands, diaphragm head with mechanically driven bellows, life of diaphragms and rupture control, special types of diaphragm pumps, conveying pumps, drive and unit motor, pump heads, piston glands and valves, installation layout for oscillating displacement pumps.

SYSTEMS ANALYSIS FOR PUMPING EQUIPMENT 1: characteristics of centrifugal pumps, net positive suction head (npsh), general pump characteristics, head-now curve, performance curves, pump affinity laws.

SYSTEMS ANALYSIS FOR PUMPING EQUIPMENT II: pump system characteristics, pipe deterioration, pipe friction, system head curves and components, system operation and control, total system head alteration, variable speed bumps, functions, types, location, sensing multiple- branch system, total system evacuation, projecting pump horsepower, constant speed, variable speed equipment power comparisons and total energy projection.

MECHANICAL SEALS FOR PUMPS 1: seal designs, single-coil spring seals, multiple-spring seals, bellows seals, sealing points and drive or elastomer bellows, metal bellows, balanced seals, high-pressure seals, high-speed seals, mechanical seal arrangements, double seals, material soft construction, secondary seal materials, buna n (nitril), neoprene, butyl, silicone rubber, fluorosilicone, hypalon, viton, kel-f, epr/epdm, kalrex, durafite.

MECHANICAL SEALS FOR PUMPS II: environment controls, temperature control, contaminated fluids handling, stuffing-box throat, floating throat bushings, safety features, seal selection and application, process, liquid characteristics, corrosiveness, density or specific gravity, vapour pressure and boiling point, viscosity, abrasives, physical and chemical changes.

CHEMICAL RESISTANCE AND FLUID HANDLING DATA: selection guide – chemical resistance and fluid-handling data, tables of engineering data: conversion: kinematics viscosity to

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 223 CCSCARE.CO Business – Healthcare – Technology Courses saybot universal viscosity, viscosity: approximate equivalents at same temperature, viscosity conversion table, equations for converting kinematics viscosity, centistokes, to now times, equations for converting flow times to kinematics viscosity, centistokes, equation for converting kinematics viscosity to absolute viscosity, tables for estimating viscosities in kinematics units, tables for estimating viscosities in saybot universal units.

GLOSSARY OF ENGINEERING TERMS, SUMMARY OF PUMP ENGINEERING DATA: common pump head terms, definitions and other information, power required for pumping, affinity information, affinity laws, general information on pump installation, maximum practical dynamic suction lift and vapour pressure, effect of altitude on internal combustion engines, viscosity and specific gravity of common liquids, friction section, friction loss in feet of liquid per 100’ steel pipe, material recommended for pumping various liquids, pump characteristics, comparison, conversion units. 16 lessons and 16 assignments. Course #9115cc

MUSIC DISTRIBUTION AND PROMOTION

Become a music distribution and promotion specialist. The music distributor and promoter may be responsible for presenting a musical work live to an audience, or for the same musical work to be recorded and sold through record stores. Although there are giants in the musical distribution business, there is till room for men and women who wish to distribute and promote new talent. This is one of CCS’s small business opportunity courses, that not only prepares you to work for existing organizations, but also gives you the knowledge you need to start you in a full or part time business of your own. Your course starts from basics with introduction to small business and includes business operations and procedures, and music distribution and promotion. No prerequisite. 14 lessons 14 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Music Distribution and Promotion”. Course #0115A

PAINT AND COATING TECHNICIAN

Become a paint and coating technician. This course prepares you for a career in industries that require painting specialists. Your course starts from basics and includes practical calculations, and paint and coating technology. No prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “Paint and Coating Technician”. Course #0115B

PAINT AND COATING TECHNOLOGY: introduction to paint fundamentals, paint testing, raw materials, selecting the paint system, surface preparation part 1, surface preparation part ii, coating for steel, coating for metals other than steel, exterior coatings for wood, interior architectural coatings, exterior masonry surfaces, roof coating, fireproof coating, marine paints, specification products, clear coatings, unspecified functional coating, application techniques, troubleshooting and inspection, economics. No prerequisite. 20 lessons 10 assignments. Course #9115ac

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 224 CCSCARE.CO Business – Healthcare – Technology Courses PAINTING, DRYWALL, PLASTERING AND DECORATING

This course prepares you for a career of either working for yourself in your own business, or working for a painting contractor as a professional painter. Your course starts from basics and includes practical calculations, drywall installation and painting and decorating. No prerequisites. 60 lessons 37 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Painting, Drywall, Plastering and Decorating”. Course #7115C

PAINTING AND DECORATING: introduction to basic tools and equipment, using and maintaining painting equipment, paint, pigments, oils, resins, and thinners, sanding, painting a new wood surface, repainting wood surfaces, painting irregular surfaces, colour theory and practice, painting plaster, preparing and finishing metal surfaces, staining wood, finishing stained surfaces, furniture refinishing, wallpaper, estimating, no prerequisites. 17 lessons 17 assignments. Course #9115bc

PLASTERING AND DRYWALL: introduction to portland cement plastering, glossary of plastering terms, tools for plastering, desirable properties of plaster, special applications, care and maintenance of plaster, problems – their causes and remedies, standards, codes and ordinances, thickness of plaster, beads, accessories, and basis for plaster, tools, drywall materials, drywall handling and installations, reviewing mathematics for the drywall trade. No prerequisites. 20 lessons 10 assignments. Course #9115cc

CATALOGUING, CLASSIFICATION, AND PROCEDURES

Become a cataloguing and classification specialist. You will learn the five steps to successful storage and retrieval of information. You will learn: 1) how to organize material so that similar information in a subject field is shelved together 2) how to give each item a prescribed shelf location 3) how to arrange items according to their subjects 4) how to provide clear descriptions of materials 5) how to keep an inventory of the collection and 6) how to interpret and file the catalog card. Your course starts from basics and includes practical cataloguing. No prerequisite. 14 lessons 14 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Cataloguing, Classification and Procedures”. Course #0115D

PRACTICAL ENGLISH (English As A Second Language)

Become more proficient in spoken english. Using tape cassettes, we show you how to pronounce words, read, and write sentences that are essential in everyday work life. Starting english from the beginning as an adult is a rewarding experience, especially for the man/women whose initial school didn’t emphasize language skills. This course starts from basics and includes all necessary training to meet the requirements for a CCS language certificate in practical english. Subjects include: practical english 1 and 2. A tape player is included. No additional prerequisites. 32

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 225 CCSCARE.CO Business – Healthcare – Technology Courses lessons, 32 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Practical English”. Course #0116A

PRINT SHOP OPERATIONS AND PROCEDURES

Become a print shop specialist. The printing industry has shown continual and firm growth over the years and now produces well over $8 billion worth of printing each year. The course starts from basics and includes practical calculations, graphic arts, and lithographic operation and procedures. No prerequisite. 83 lessons 31 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Print Shop Operations and Procedures”. Course #0116B

LITHOGRAPHIC OPERATIONS AND PROCEDURES: Introduction to Lithographic operations and procedures, introduction to Lithography, designing the printed product, Composing body and display type, art and copy preparation, High Contrast Photography, Lithographic Stripping, Lithographic Plate making, Offset Lithography Press Operation, Press Adjustment, Maintenance, Troubleshooting, finishing and binding operations, paper for Lithography, inks for Lithography, Graphic arts Business Operations, No prerequisite 23 lessons, and 9 assignment. Course #9116ac

PROPERTY MANAGEMENT

Become a property manager. In your course you will have mastered the essential knowledge required by property managers in the day-to-day performance of their duties. The course starts from basics and includes real estate principles, and practice and property management. No prerequisite. 21 lessons 21 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Property Management”. Course #0116C

SPECIALIST SUBJECTS

REAL ESTATE PRINCIPLES AND PRACTICE: introduction to real estate, land, land titles registration, providing proof of ownership, understanding interest, capitalization, leverage the mortgage deed amortization, the mortgage term, averaging the interest rate, Canada’s national housing act, types of mortgages: conventional, blanket, umbrella, piggyback, derivative, graduated payment, leasehold, foreclosure, buy or rent? Selecting your house, what’s the house worth? Condominium ownership, optioning property, speculation, government tax sales, buying and leasing crown land, buying an apartment building: mobile, home, cottage, motel, hotel, farm, business franchise, industrial building, office building, introduction to leasing, leasing office space, lease-backs, selling your house, property insurance, property protection, fire protection, metric real estate, quick appraisals, title assurance, interest rates, real property definitions, building definitions. No prerequisite. 6 lessons and 6 assignments. Course #9116bc

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 226 CCSCARE.CO Business – Healthcare – Technology Courses PROPERTY MANAGEMENT: introduction to property management, real estate economics, the management plan, the management client, performance objectives of the property manager, leases, residual management, shopping centre management, the office building, condominium management, other types of management, maintenance, administration and management office, landlord/tenant law, human relations in property management. 15 lessons 15 assignments. Course #9116cc

PUBLISHING OPERATIONS AND PROCEDURES

Become a publisher’s assistant. Your course covers the essential knowledge required by publishers in the day-to-day performance of their duties. This is one of CCS’s small business opportunity courses that not only prepares you to work for existing organizations but also gives you the knowledge you need to start you in a full or part time business of your own. Your course starts from basics and includes marketing manuscripts and publishing operations and procedures. No prerequisite. On successful completion of all subjects you will be awarded the CCS certificate “Publishing Operations and Procedures”. Course #0116D

REAL ESTATE PRINCIPALS AND PRACTICE

Behind the high-profiles salesmen and saleswomen of real estate companies are the organizations and departments dealing with the management and administration of real estate development, real estate marketing, real estate management and real estate financing. CCS’s course prepares you for choosing an administrative career opportunity. Your course starts from basics and includes. No prerequisite. 6 lessons 6 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Real Estate Principals and Practice”. Course #0017B

RECREATION, SPORTS, AND LEISURE ACTIVITIES ADMINISTRATION

There are opportunities for men and women in the planning and delivery of leisure services. This administration course provides you with essential knowledge needed in the management of sports and community centers. This course is of particular interest, not only to men and women who wish to apply for work in leisure delivery, but also for experienced managers who may not have completed formal training in their area of activity. Your training takes you step-by-step through the knowledge essential for the efficient management and administration of sports and community centers. Your assignments are based on texts that will have valuable on-the-job references. Your course starts from basics and includes human relations and recreation, sport and leisure management and administration. 34 lessons 34 assignments. “Recreation, Sport and Leisure Activities Administration”. Course #7117A

RECREATION AND LEISURE SERVICE PLANNING AND MANAGEMENT: introduction to the leisure service industry, philosophical consideration in leisure services, goals and objectives, research and evaluation, community organization, activity selection and programming, supervision and leadership effectiveness, strengthening programs through

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 227 CCSCARE.CO Business – Healthcare – Technology Courses volunteers, public, community and media relations, the planning and delivery of competitive leisure service programs, program scheduling and administrative records, leisure service and the law, tournament development and scheduling. No prerequisite. 12 lessons 10 assignments. Course #9117bc

RESUME AND INTERVIEW PREPARATION

You will have a far greater chance of success in obtaining gainful employment if you have an impressive resume and have been trained in the techniques of interview presentation. Your certificate, certificate, or even degrees are the paper qualification that provides you with the credentials to apply for the employment interview. You now need to portray your abilities in your resume so that you present yourself in the best possible light. Next you must be trained to answer the tricky questions that may be asked at any interview. For instance how would you respond to “how would you describe your faults?” Unless you have learned to turn this question around so as to present your self positively, your answer may result in someone else winning the position. There are many other questions you should be aware of. This course in pre-employment training, will help give you edge. Your course starts from basics and includes resume and interview preparation. Approximately 6 lessons and 6 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Resume and Interview Preparation”. Course #8117C

Canadian Retailing & Advertising

Become a retail specialist. On successful completion of your training you will have acquired the essential knowledge required by senior personnel in the performance of their day-to-day duties. Your course starts from basics and includes business calculations, retail advertising and retailing and retail administration. No prerequisite. 26 lessons 26 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Canadian Retailing and Advertising”. Course #9117D

SECURITY AND LOSS PREVENTION (Become a Security Officer)

This course prepares you for a career in a security and loss prevention company, sales department, or government agencies. You are prepared for the job of security officer. Men and women who feel strongly about the prevention of theft will benefit form this training. This course starts from basics and includes report writing for law enforcement, law enforcement: criminal code, and security and loss prevention. 28 lessons and 28 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Security and Loss Prevention”. Course #0117E

SPORTS PSYCHOLOGY

Become a coach or team manager. On successful completion of this course you will have mastered the essential knowledge of sports psychology required by athletes, coaches and team

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 228 CCSCARE.CO Business – Healthcare – Technology Courses managers in the day-to-day performances of their roles. Men and women, who enjoy sport and helping others perform well, will benefit from this course. Your course starts from basics and includes human relations and sport psychology. 40 lessons and 40 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Sports Psychology”. Course #0118A

SUCCESSFUL SALES PSYCHOLOGY

Become a successful salesperson. On successful completion of this course you will be able to call on potential customers. You will be able to demonstrate your appreciation of the company, you will be able to determine their needs, and you will be able to solicit referrals that will lead to more happy customers and a successful career in sales. Your course starts from basics and includes: sales psychology. No prerequisite. 6 lessons 6 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Successful Sales Psychology”. Course #0118B

SELLING: BUILDING PARTNERSHIPS

This course is divided into five parts. In part one you will learn about the field of selling. Topics include the nature, role, and rewards of selling and what partnering really means, as well as the legal and ethical responsibilities of salespeople. Part two describes the fundamental skills needed to be successful as a salesperson. You will learn about the buying process, the principles for communicating effectively, and methods for adapting to the unique styles and needs of each customer. Part three explores the activities performed to build partnerships between buyers and sellers. After completing this section, you should have enhanced skills and understanding about prospecting, planning, discovering needs, using visual aids and conducting demonstrations effectively, responding to objections, obtaining commitment, and providing excellent after-sale service. In part four you will learn about formal negotiating as well as the exciting and somewhat unique role of selling to resellers. Part five discusses how you can improve your effectiveness as a salesperson by managing your time and territory and by working within your company. This part also discusses how to manage your career. 18 lessons and 18 assignments (5 weeks). On successful completion of all subjects you will be awarded the CCS certificate “Selling: Building Partnerships”. Course #SELL01

WILDLIFE CONSERVATION AND MANAGEMENT

Career opportunities in wildlife conservation range from the control of wildlife and work with government agencies in game warden positions. Your course starts from basics and includes human relations, wildlife management, and wildlife management enforcement. No prerequisite. 12 lessons. On successful completion of all subjects you will be awarded the CCS certificate “Wildlife Conservation and Management”. Course #8118D

ZOOLOGY

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 229 CCSCARE.CO Business – Healthcare – Technology Courses This course starts from basics and takes you through the training required by people who work with animals. There are many opportunities in zoological gardens, animal shelters, animal health institutions for those seeking a career in zoology. The course starts from basics and includes practical calculations, certificate biology, and zoology. No prerequisites. 43 lessons 43 assignments. On successful completion of all subjects you will be awarded the CCS certificate “Zoology”. Course #8118E

Phone 1-407-374-6071 www.ccscare.co  CCSCARE.CO 2016 Page 230 CCSCARE.CO Business – Healthcare – Technology Courses

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