AGENDA Finance Administration and Police Subcommittee Special Meeting Date: December 19, 2019, 4:00 P.M. Meeting Location: City Hall 124 N

AGENDA Finance Administration and Police Subcommittee Special Meeting Date: December 19, 2019, 4:00 p.m. Meeting Location: City Hall 124 N. Cloverdale Boulevard, Cloverdale, CA

Subcommittee Members Councilmember Melanie Bagby, Chair City Manager David Kelley Mayor Gus Wolter Police Chief Jason Ferguson Finance Director Susie Holmes 1. Call to Order:

2. Communications:

3. Public Comment: Members of the public may comment on any matter not on this agenda. Please limit comments to three minutes. Members of the public may comment on items on the agenda when the subcommittee considers that item.

4. Approval of Minutes: November 21, meeting minutes

5. Current Items for Discussion a) Purchase new radar and data supportive speed indicators for use on Asti Road b) Installation of Portland Loos for the Plaza and possible funding options

6. Standing Items / Items Continued a) Consider actions to address downtown vacancies b) Enforcement of Smoking Ordinance c) Evaluate Options for expanding the tax base, including ballot initiatives d) Prepare Service group presentation regarding City’s Financial Forecast and extension of Utility User Tax e) Update on Homelessness Strategic Planning Process – Kevin Thompson f) Update on Measure P and Cannabis Permits – David Kelley g) Discuss Pension Liability

7. Information Only Memos:

8. Future Agenda Items (subject to change):

9. Pending Items: None

10. Good of the Order:

11. Adjournment: Adjourn to the next meeting on Thursday, January 23, 2020 at 4:00 pm. or alternate date as requested at Cloverdale City Hall, 124 N. Cloverdale Blvd., Cloverdale CA 95425

1 DRAFT MINUTES Finance Administration and Police Subcommittee Special Meeting Date: November 21, 2019, 4:00 p.m. Meeting Location: City Hall 124 N. Cloverdale Boulevard, Cloverdale, CA

Subcommittee Members Mayor Melanie Bagby, Chair City Manager David Kelley Vice Mayor Gus Wolter Police Chief Jason Ferguson Finance Director Susie Holmes

1. Call to Order: Chair Bagby called the meeting to order at 4:00 p.m. Present: Vice Mayor Wolter, City Manager Kelley, Police Chief Ferguson, Finance Director Holmes, Assistant City Manager/CDC Thompson and Chair Bagby.

2. Communications: None

3. Public Comment: None

4. Minutes Approved: October 3, 2019 Special Meeting Minutes.

5. Current Items for Discussion

a) Funding Request from Kingdom Development - Assistant City Manager/CDD Thompson summarized the funding request from Kingdom Development, as follows: (1) City to provide $1.9 million in unspent housing bond proceeds to fund development costs; (2) City to provide a $450,000 loan from its Inclusionary Housing Fund to be used for predevelopment expenditures; and (3) City to provide a commitment of a $1.6 loan of former redevelopment agency funds which may become available from the sale of the Thyme Square property to be drawn down by Kingdom over time for operational expenses. The item will go before City Council December 11th.

Colleen Holbohm, Wallace House, commented that she was turned down for vouchers this year because there was no proposal for site control. After City Council approves the project, she will be able to submit an unsolicited application, though she is not certain whether vouchers will be available. In response to concern about what would happen if the agreement with Kingdom Development falls apart, Ms. Holbohm indicated that they may be able to get a loan from Mercy Funding if needed during the interim.

Assistant City Manager/CDD Thompson stated that the cost is estimated to be about $300,000 per unit and includes the initial cost of land and services. Assistant City Manager/CDD Thompson asked for additional recommendations to be included in the memo.

Vice Mayor Wolter requested that, due to the complexity of the project, the memo be given to Council ahead of time and asked that the following things be included: (1) update of voucher program, (2) breakdown of what Kingdom Development has invested to date, (3) comps that show services and how the money is being spent, (4) the current value of the land, and (5) talking points that include the cost of land and services for the project as a whole and per unit.

2 b) Request from the Cloverdale Senior Multipurpose Center Board of Directors to appoint a City representative to their Board - City Manager Kelley stated that the Board wanted to add a City representative to attend their monthly meetings. Vice Mayor Wolter suggested appointing a planning commissioner.

Recommendation: Add this to the regular January procedures where Council selects subcommittee members and meeting dates. Add to the December 3rd Planning Commission agenda to poll for interest.

c) Discussion regarding conducting a revenue measure feasibility survey - City Manager Kelley indicated that Godby Research and FM3 had been asked to submit proposals to poll for various public financing options – extension of the utility user tax and a possible district sales tax. The matter is time sensitive.

Recommendation: Move forward to review the proposals and make the selection in a timely manner.

d) Letter from Cari Gloeckner regarding Pepperwood Trail - City Manager Kelley reviewed the history of the letter, noting that residents in the area expressed concern about activities in the unincorporated area of Hot Springs Road. More homeless people seem to be frequenting the area.

In response to Vice Mayor Wolter’s suggestion for extra patrols for the area, Chief Ferguson stated it has been and will continue take place. He spoke with Ms. Gloekner who expressed thanks. .

City Manager Kelley stated, in response to Mayor Bagby’s inquiry regarding signage on the walking trails, that he would ask maintenance staff what the status is of the signage request for that area as well as Porterfield Creek.

e) Enforcement of Smoking Ordinance. Local retailers are selling vape product, and concern was expressed at a joint workshop with the City/School Board about how the ordinance could be enforced. Chief Ferguson stated that the ordinance could be enforced by initially sending out a request for compliance; and follow up by citation for non-compliance.

Recommendation: Keep as a standing item on the agenda.

6. Standing Items / Items Continued a) Discuss Pension Liability - City Manager Kelley asked to remain a standing item, as methods need to be identified that reduce long term liability. The financial forecast found incremental increase in pension liability.

b) Consider actions to address downtown vacancies - Discussion ensued that the ordinance needs more teeth and should focus on downtown and transit-oriented development. Assistant City Manager/CDD Thompson said he will look at what other cities are doing to address the problem. There are a few buildings and lots downtown that are vacant. Vacancies impact businesses, and business owners in town have expressed concern. A vibrant downtown could help improve the financial health of the city.

3 Recommendation: Bring back to next meeting. Involve the Chamber in the discussion. Assistant City Manager/CDD Thompson will bring back options that address the empty properties and storefronts. Consider relaxing parking requirements. The SB2 Planning Grant is an essential component to be utilized in this discussion.

c) Evaluate Options for expanding the tax base, including ballot initiatives; and d) Prepare Service group presentation regarding City’s Financial Forecast and extension of Utility User Tax City Manager Kelley commented that the City is engaging a firm to prepare a financial forecast and strategy and include voter education to target why the City is seeking extension of the utility user tax and district sales tax.

e) Update on Homelessness Strategic Planning Process – Assistant City Manager/CDD Thompson indicated that the kick off meeting will take place on November 26th from 1:30 pm to 3:30 pm at the Fire Department.

f) Update on Measure P and Cannabis Permits. The updated memo was passed out (attachment) that shows $212,465.45 collected to date.

7. Information Only Memos: None

8. Future Agenda Items: Vice Mayor Wolter expressed interest in moving forward with Portland loos for the plaza after the annex building is removed.

Recommendation: Staff was directed to bring back a financing plan and possible use of Quimby Act funds before taking the item to City Council.

9. Pending Items: None

10. Good of the Order: None

11. Adjournment: Chair Bagby adjourned the meeting at 5:05 p.m. The December 26th meeting was rescheduled to December 19th at 6:00 p.m. at Cloverdale City Hall, 124 N. Cloverdale Blvd., Cloverdale CA 95425

FINDINGS AND TAKE-AWAYS FOR WASHINGTON DC FROM A QUESTIONNAIRE ADMINISTERED TO CITIES THAT HAVE INSTALLED THE PORTLAND LOO

A Report of the Public Restroom Committee People for Fairness Coalition (PFFC) Downtown DC Public Restroom Initiative

Researched and Prepared by: Marcia Bernbaum, PhD Mentor & Advisor October 2019

TABLE OF CONTENTS

Page

SUMMARY i

FULL REPORT 1

1. Background 1 2. Methodology 2 3. Findings 2 4. What works & what doesn’t work 5 5. Takeaways for Washington DC 7 6. In closing 8

ATTACHMENTS: 10

1. Questionnaire 10 2. Cities that responded and didn’t respond to the questionnaire 12 3. Findings 14 4. Background: by city, where Portland Loo was installed in downtown area 18 5. Experiences: by city where Portland Loo was installed in downtown area 22 6. Background: by city, where Portland Loo was installed in a park 26 7. Experiences: by city, where Portland Loo was installed in a park 29 8. Advice on whether DC should install one or more Portland Loos 31

About the author and PFFC’s Downtown DC Public Restroom Initiative

Dr. Marcia Bernbaum is an applied researcher retired from a career in international development with the United States Agency for International Development (USAID). She is currently Mentor & Advisor to the People for Fairness Coalition (PFFC) Downtown DC Public Restroom Initiative.

Since the Fall of 2014 and using a research-based approach, the Initiative has been raising consciousness among Washington DC residents of the need for clean, safe public restrooms; educating on why they are needed and who uses them; and advocating for the DC government to install more clean, safe public restrooms in needed commercial areas. Their research and advocacy inspired the introduction of Bill 22-0223, in 2017 which was unanimously passed by the DC Council in December 2018, became Law 22-280 (Public Restroom Facilities Installation and Promotion Act of 2018) in April 2019, received funding in the DC FY 2020 budget, and went into effect on October 1, 2019. This is the fourth study carried out by our Initiative. The other studies may be found at www.pffcdc.org/what-we-do/public-restrooms

SUMMARY

Between early August and mid-September 2019 questionnaires were sent to 28 cities in the US and Canada that, between 2008 and 2019, installed Portland Loos. The Portland Loo is a stand-alone public restrooms open 24/7 designed in 2007 to be clean, safe, and to minimize illicit activities). Of the 18 cities that responded 13 installed a total of 21 Portland Loos in downtown commercial areas; 9 installed 24 Portland Loos in their city parks. 1

The questionnaire requests information on the number of Portland Loos installed, when they were installed, their locations, experiences with the Portland Loos once installed, along with advice for Washington DC as it decides which of two standalone public restroom models to pilot under Law 22-280 Public Restroom Installation & Promotion Act of 2018 2

KEY FINDINGS

• Most (9 of 13) cities keep their Portland Loos open 24/7

• Users in 8 of 9 cities open 24/7 report having found them to be clean and safe. 3

• All cities that have installed Portland Loos have done so with a commitment to serving all members of the community, with the acknowledgment that occasionally problems will arise, most easily addressed such as broken locks, stopped up toilets, graffiti, frozen pipes.4

• Location has been key to success: (1) an area that is visible from the sidewalk and street; (2) shops, restaurants, bars civic buildings, metro/bus stations nearby; (3) high level of pedestrian and vehicular traffic during the day and moderate night; (4) under/near street lights at night.

• Eleven (11) cities have business and community buy in (serve as eyes and ears during the day); they have also have arranged for police/other monitoring at night.

• The seven (7) cities that responded to the question regarding whether they would recommend the Portland Loo for Washington DC , responded in the affirmative

In the words of individuals from three cities that responded to the questionnaire:

Harvard Square, Cambridge, Massachusetts: “The design is excellent. We love that it resists graffiti, that it can be maintained quite easily with a robust cleaning schedule. We also appreciate that it is comfortable, but not too comfortable so that folks are inclined to stay too long. For the most part, they use it and leave.”

Cincinnati, Ohio: ”It is a good unit to place anywhere there are people present.”

1 The total, 22, reflects that some cities have Portland Loos installed in/near downtown commercial areas and parks. 2 Law 22-280 provides for piloting two programs: (1) Stand-alone public restrooms open 24/7; (2) Businesses provided with incentives to open their restroom to the public. The two opened for a standalone open 24/7 are the Portland Loo and Automated Public Toilets (APTs). 3 The one exception is Central Square in Cambridge MA where the BID overseeing the Portland Loo, has encountered problems but has determined, on balance, that people in need (especially the population experiencing homelessness) deserve to have access. 4 Three (3) report people occasionally sleeping at night; however this has not been seen as a major deterrent.

8 Monterey, California: “They are practical and low maintenance. Because of the open, slatted wall users don’t feel too comfortable inside. So they just do their business and move on”

TAKEAWAYS FOR WASHINGTON DC

• Commitment and need should be the guiding principles in deciding where to install a stand-alone public restroom open 24/7 in the District.

• Do the upfront work necessary to ensure business and community support.

• The Portland Loo has a number of features that make it an attractive option for Washington DC. o Low cost to purchases and maintain5, durable, and easy to clean; o Parts that need to be replaced are available locally. o Designed to maximize use by having a washing station outside; o Designed with safety considerations (louvers so that people outside can see and hear what is happening inside, lighting inside and outside at night);

• Apply Crime Prevention Through Environmental Design (CPTED) principles in selecting an appropriate site. o In an open visible location with a lot of pedestrian & vehicular traffic during the day & at night; o In/near a commercial area (businesses, offices, restaurants, bars) where eyes can be kept on the restroom during the daytime and into the evening; o Nearby business and community buy-in (as they serve as they eyes and ears during the day)6; o Good street lighting at night; o Arrangements made for police (or other) monitoring at night.

• In selecting the site consider who the users will be and adopt the most appropriate strategy(ies) o The ideal is a wide variety of users (shoppers, tourists, people coming to and from work, joggers and bicycle riders, people who are restroom challenged, people experiencing homelessness.

• Keep the standalone restroom and the area around it clean: o The number of times cleaned/day should be dictated by use o Be available to respond to needs for cleaning as needed o Restrooms kept open 24/7 should be cleaned early in the morning.

• Anticipate that there will be routine issues (clogged toilets, broke door locks, graffiti) that can be addressed as part of maintenance and be prepared to address them when they arise. o Anticipating that people there will be instances of shooting up inside, installed a needle drop as many cities have done., o If people are found occasionally sleeping inside there are several options, among them: post rules outside the prohibit sleeping inside at night; increase frequency of police monitoring at night.

5 $95,000 to purchase and transport the Portland Loo to its location; $35,000 (if near a water and sewer line) to installs; $12,000 to $20,000, depending on location and daily use, to maintain.

6 Businesses and residents supported the Portland Loos in the overwhelming majority of cities that responded to the questionnaire. Among others, businesses were happy that they had fewer people asking to use their restrooms.

10 FULL REPORT

1. BACKGROUND

In December 2018 Washington DC passed legislation (Bill 22-0223, Public Restroom Facilities and Installation Act of 2018) directing the DC government to pilot two approaches for increasing access to clean, safe restrooms available to everyone in needed areas of the city. Bill 22-0223 became Law 22- 280 in April 2019.

As of October 1, 2019 there is funding in DC’s FY 2020 budget to carry out the two pilots: (1) two standalone public restrooms open 24/7; and (2) a pilot of a program that originated in England to provide incentives to businesses to open their restrooms to the public. If successful, one or both will be expanded to other areas of the city.

One of the stand-alone options under consideration is the Portland Loo, designed in Portland, Oregon in 2007. Since that time 25 cities in the US and 3 in British Columbia have installed nearly 70 Portland Loos. Ten cities, including three that already have them, have 14 Portland Loos on order.

In August of 2019 --in an effort to obtain more information to inform an eventual decision regarding whether this model would be appropriate for DC’s downtown areas -- the People for Fairness Coalition (PFFC) Downtown DC Public Restroom Initiative, sent a questionnaire to all cities in the US and Canada that currently have Portland Loos.7 The questionnaire (Attachment 1) requests information on the number of Portland Loos installed, their locations, experiences with the Portland Loos once installed, and advice for Washington DC should the decision be taken to select the Portland Loo as the model of choice for the pilot of standalone public restroom available 24/7.

This report is divided into six sections:

1. Background 2. Study methodology 3. Findings from cities that installed Portland Loo(s) in commercial areas 4. What seems to work and what doesn’t 5. Take-aways for Washington DC 6. In closing

There are eight attachments to this report:

1. The questionnaire 2. Cities that responded to the questionnaire 3. Tabulations of information obtained from Portland Loos located in city commercial areas and in parks. 4. Background information, by city, on Portland Loos installed in commercial areas in cities 5. Experience, by city, in commercial areas where Portland Loos were installed

7 Before sending this questionnaire out, we consulted with staff at Madden Fabrications which builds the Portland Loo. Madden Fabrications graciously sent us contacts for all 28 cities and sent an email out to each asking them to collaborate in this project. We also shared it with them for their comments and accuracy.

11 6. Background information, by city, on Portland Loos installed in city parks 7. Experiences with Portland Loos, by city, installed in city parks 8. Responses, from cities responding to the questionnaire, regarding whether DC should install one or more Portland Loos along with any guidance they might have.

2. STUDY METHODOLOGY

Between early August and mid-September 2019 the author sent a questionnaire to 28 cities in the US and Canada that currently have one or more Portland Loos. 18 cities responded.

The author also reached out to individuals in 13 cities for follow up conversations in instances where she determined that further information was needed.

Topics addressed in the questionnaire include:

Background information • Number of Portland Loos installed, when installed, and characteristics of the areas where each was installed. • Plans to install more Portland Loos • Features added to the Portland Loos • Arrangements for police oversight • Responsibility for cleaning the Loo and frequency of cleaning visits/day

Experiences once installed • How received by businesses and the community in general • Evidence of Illicit use (prostitution, selling drugs) • Safety and cleanliness • Other problems

Implications for Washington DC • View on whether DC should install one or more Portland Loos • Advice for DC should it decide to install one or more Portland Loos

3. FINDINGS FROM CITIES THAT HAVE INSTALLED PORTLAND LOOS IN COMMERCIAL AREAS

Tabulations of findings on Portland Loos installed in commercial areas in cities may be found in the left hand column of Attachment 3 and in Attachments 4, 5, and 8. Readers interested in findings from cities that have installed Portland Loos in parks are referred to the right hand column of Attachment 3 and to Attachments 6, 7, and 8.

This section provides, in bullet form, highlights of the findings as they appear in the left column of Attachment 3 focusing on Portland Loos installed in downtown commercial areas.

21 Portland Loos installed in 13 cities 8 9 have installed 1 3 have installed 2 1 has installed 6

Strong interest in acquiring more Yes 5 Portland Loos: 5 cities plan to install Are under consideration 2 more Portland Loos; 2 are considering Would like to 3 purchasing Portland Loos 3 respondents Maybe 1 would like to see more Portland Loos. No (both small cities) 9 2

Most frequent additions are a needle Needle drop 7 drop followed by a baby changer Baby changer 4 Insulate pipes 2 Upgraded toilet dispenser 1 Flush counter 1 Neon sign above Loo turned on at nigh 1

Most cities keep their Portland Loo(s) Open 24/7 9 open 24/7 Originally open 24/7, closed at night due to 2 problems Open during day only; planned from start 2

City staff in most cities are responsible City staff 8 for cleaning the Portland Loo Park staff 3 BID 2

Number of times/day cleaned depends Between 1 and 5 times/day depending on use on use Also cleaned on call

Most cities have arranged for Police/security 8 surveillance Full time monitor 2 Business nearby 2 No answer 1

Businesses in 11 cities are supportive Yes 8 Once installed 3 N/A 1 Unavailable 1

Communities in 11 cities are supportive Yes 8 Once installed 3 N/A 1 Unavailable 1

8 Lists of cities that responded, and did not respond, to the questionnaire may be found in Attachment 2 9 Smithers BC and Arcata CA have populations of 12,000 and 11,000 respectively

13 Most (9) cities are not aware of the No, not aware of 9 Portland Loo(s) being used for Yes 2 prostitution. Yes, before closed at night11 2

Two encountered prostitution before their Loos were closed at night

One keeps its Loos open 24/7 but has determined that the benefits to keeping them open 24/7 outweigh the costs10

One case where the Loo was used to sell Not used to sell drugs 11 drugs, this was resolved by closing the Yes, before closed at night 1 Loo at night and having a full-time Unavailable 1 monitor during the day.

Two cases where concerns about safety: No concerns 10 one was resolved when the Portland Loo Yes 1 was closed at night.12 Yes, before closed at night 1 Unavailable 1

One case where concerns about No 12 cleanliness, resolved when Portland Loo Yes, before closed at night 1 was closed at night

Other problems/challenges Graffiti (removed) 4 Shooting up 4 Sleeping in 3 Freezing pipes (fixed) 3 Items stuffed down toilet 2 Solar lighting 1 Arson 1

Recommended for DC Yes 7 No response 6

Advice for DC • Keep it clean at all times • Be mindful of where to install • Get an idea of who the users will be • Use standard key for all Loos • Choose electric over solar panel • Before installing make sure outside lighting is good

10 Other two cities (Portland OR, and Central Square, Cambridge MA) decided to keep them open 24/7. 11 Yes, before closed at night refers to Salt Lake City where the Portland Loos were installed in a dilapidated formerly industrial area with homeless series nearby. 12 Salt Lake City where CPTED principles were not used in siting the 2 Portland Loos.

14 • Make sure the contractor coordinates the foundation work with the loo installation • Use CPTED (Crime Prevention for Environmental Design) • Post signage with rules for use

In the words of individuals who recommended that DC install Portland Loos:

Harvard Square, Cambridge Massachusetts: “The design is excellent. We love that it resists graffiti, that it can be maintained quite easily with a robust cleaning schedule. We also appreciate that it is comfortable, but not too comfortable so that folks are inclined to stay too long. For the most part, they use it and leave.”

Cincinnati, Ohio: ”It is a good unit to place anywhere there are people present.”

Monterrey, California: “They are practical and low maintenance. Because of the open, slatted wall users don’t feel too comfortable inside. So they just do their business and move on”

4. STEPPING BACK TO LOOK AT WHAT HAS AND HASN’T WORKED

Cities that have experienced success with their Portland Loos have the following in common:

• Location/site selected following CPTED principles: (1) in an open visible area, (2) in a commercial area with businesses, bars, and restaurant nearby; (3) high levels of pedestrian traffic during the day and to a lesser extent at night; (4) support and buy in from nearby businesses and residents; (5) in a location that has good lighting at night; (6) arrangements for policy to drive by at night or another security measure. • A wide variety of users: (1) people entering or coming out of metros or buses; (2) shoppers; (3) tourists; (4) people going to restaurants and bars; (5) joggers, (6) people with challenges (people with mental illness, experiencing homelessness) • Commitment to serving all members of the community with the acknowledgment that occasionally problems will arise.

Cambridge, MA (population 105,000) In 2016 -- as a result of an active advocacy campaign conducted by businesses in Harvard Square, people experiencing homelessness, and Harvard University faculty and students – the City of Cambridge installed a Portland Loo open 24/7 in a pedestrian island one block off of Harvard Square. Traffic passes by the Loo on both sides during the day and at night. The Loo is used by shoppers, tourists, university students, and individuals experiencing homelessness. It is cleaned 3 to 4 times/day by the City of Cambridge. Since its installation there have reportedly been no problems with cleanliness, safety or illicit use. Surveillance is provided by the Cambridge city police during the day and at night. While there are no plans at present to install more Portland Loos, the individual who filled in the questionnaire would like to see more installed in the Cambridge area.

15 Vancouver, BC (population 631,000) In 2018 the City of Vancouver, British Columbia, installed two Portland Loos along a river in a downtown area in front of a large multi-use development project. The idea of installing the Loo came from the developer after reviewing other options. The Portland Loo is open 24/7. Users include people walking by the river front, residents, and shoppers. There is a small transient population. The Loo is cleaned once a day by a janitorial service and as needed. Surveillance is provided by a bike patrol that passes by during the day and by police who drive by a night. No problems have arisen. The City of Vancouver has plans to install more Portland Loos.

San Antonio, TX (population 1, 345,000) San Antonio, Texas installed two Portland Loos in 2014 and 2015: one in a park (open during the day) and one downtown (open 24/7). The downtown Loo is installed in a visible near a river. Next to the Loo is a big sculpture. Across the street are commercial businesses. Users include shoppers, tourists, and people working in the businesses. There is a small transient population. The Loo is cleaned by the parks staff daily and as needed. Estimated use is 100+/day. No problems have arisen. San Antonio has an additional Portland Loo on order..

Cities that have experienced problems

• Have not adhered to CPTED principles: (1) located in an isolated area that doesn’t have commercial activity (no businesses, few residents in housing, people getting on and off of transit); (2) limited pedestrian activity; (3) poor/no lighting at night) • High proportion of users are transient (homeless) population

Salt Lake City, UT In 2014 the Salt Lake City government, at the behest of members of the Salt Lake City community concerned about health conditions and lack of services in a dilapidated industrial area of the city, installed two Portland Loos. The Loos are close to a homeless shelter, a soup kitchen, and a health clinic for people experiencing homelessness. While there are plans to build multi-use facilities, there are at present no residential areas nearby and very few businesses. No sooner were the Loos installed than drug dealers took them over, prohibiting entry to anyone not willing to buy drugs. The Loos also began to be used for prostitution. Toilets were constantly clogged with inappropriate items being flushed down. People were sleeping in the Loos. In 2018 the Utah Highway Patrol ordered that the Portland Loos be shut at night. There is now a full time monitor during the day assigned to clean the Loos as needed and limit use to one person at a time. Since then conditions have improved.

Olympia, WA (population 52,000) In 2017 Olympia Washington, responding to a call from the community for a restroom for the public, especially people experiencing homelessness, installed a Portland Loo open 24/7 along a sidewalk downtown with heavy foot traffic, and taverns and restaurants, specialty stores, and City Hall nearby. Concurrent with its being installed an adjacent parking lot was converted into a park which was eventually closed down. Before being closed down, the Loo became a congregating area for people using the park (homeless individuals, drug users) to the detriment of the use of the Loo. Since the park was closed down, the situation has improved significantly. There are reports of occasional use for shooting up and people sleeping in them at night. The Portland Loo remains open 24/7.

5. TAKEAWAYS FOR WASHINGTON DC

Taken together, questionnaire responses (followed in several cases by telephone conversations to explore some topics in more detail) raise useful food for thought/guidance for Washington DC as it moves toward piloting two stand-alone public restrooms open 24/7.

Vital to the success of installing a public restroom, be it open 24/7 or only during the day, is that there be a definite need.

Most cities that have installed Portland Loos have done extensive information gathering in advance to ensure that the locations are appropriate and that there is buy-in from businesses and the surrounding community.

It is imperative that the location(s) selected meet Crime Prevention Through Environmental Design (CPTED) principles.

This topic was raised by a number of individuals that responded to the questionnaire. CPTED principles include: (1) that the stand-alone restroom be installed in an open visible location with a lot of pedestrian and vehicular traffic going by; (2) preferably that it be in/near a commercial area (businesses, offices, restaurants, bars) where eyes can be kept on the restroom during the daytime and into the evening; (3) business and community buy-in (as they serve as they eyes and ears during the day); (4) good street lighting at night; (5) arrangements made for police (or other) monitoring at night.

The stand-alone public restroom should have a wide variety of users.

Depending on location a combination of: shoppers, tourists, people visiting nearby parks; people coming on and off public transit; people working nearby; the elderly; families with young children; people experiencing homelessness.

Acknowledgement that issues will arise:

Locks broken, graffiti, inappropriate items flushed down toilet, frozen pipes, use for shooting up, possible use for prostitution. Some (locks broken, graffiti, toilets clogged, frozen pipes) can be easily addressed and are considered part of ongoing maintenance. The Portland Loo manufacturer has gone out of its way to address these and other concerns as they have arisen.

Given that shooting up in the Loos (and in most public restrooms) occurs frequently on closed spaces like public restrooms, Washington DC may consider installing a needle drop as many cities that installed Portland Loo have done.

Cities, where the problems are multiple (including use for prostitution) have adopted different strategies. Miami FL, to avoid issues such as these arising, decided before installing their Portland Loo, to have it open during the day with a monitor standing by. Salt Lake City UT closed both Loos at night and assigned someone to monitor the Loos full time when they are open during the day. Portland OR and Central Square MA decided to keep their Portland Loos open 24/7 with the knowledge that there will be instances where they will be used inappropriately.

17 It is very important that arrangements made to keep the stand-alone restroom and the area around it clean:

Depending on use, arrangements need to be made to clean other Portland Loos between 1 and 5 times/day. Arrangements should also be in place to respond quickly when there is a complaint between cleanings.

Several interviewees told us that Portland Loos open 24/need to be cleaned first thing in the morning, especially in areas where there is heavy use at night.

The Portland Loo has an appealing design and a has a high level of acceptance among those that we interviewed.:

Individuals interviewed have pointed to aspects of the Portland Loo’s design that they like:

o Designed with safety considerations (louvers so that people outside can see and hear what is happening inside, lighting inside and outside at night); o Lower in cost to purchase and maintain than self-cleaning toilets 13 o The fact that it is durable and, in the long run easier to maintain. The first Portland Loos installed in Portland in 2008 are still standing and in good shape. None of the panels have needed to be replaced. o It is easy to clean manually o Built with durable graffiti proof materials where graffiti can easily be removed o Designed to maximize use by having a washing station outside; o Specific guidance that CPTED principles be used in selecting the Loo’s location.

6. IN CLOSING

Ultimately a judgement call will need to be made which takes into consideration at least four factors:

• Benefits to public health: Less public urination and defecation and fewer citations for public urination/defection; less risk of becoming sick from stepping on human feces that carry life threatening diseases such as Hepatitis B 14.

• Benefits to personal health: Everyone needs access to a clean, safe public restroom when nature calls. People who are restroom challenged who, when they have to go, they have to go urgently are in particular need (ex: seniors, people with small children, a people with diabetes and crohns & colitis disease, individuals with physical challenges who move more slowly).

• Benefits to local businesses: Will have fewer people asking to use their restrooms; more individuals who are restroom challenged coming to shop knowing there is a clean, safe public restroom nearby; less need to scoop poop, clean urine from in front of their establishments.

13 $95,000 to purchase and transport the Portland Loo to its location; $35,000 (if near a water and sewer line) to install; $12,000 to $20,000, depending on location and daily use, to maintain. Automated Public Toilets (APTs) in wide use around the world and located in San Francisco CA and Winchester VA vary in price to purchase and maintain. They can cost $200,000 and $300,000 to install and between $50,000 and $100,000 to maintain on a yearly basis 14 San Diego Hepatitis A outbreak ends after 2 years, https://www.apnews.com/cc40b8c476ef469ebdc2228772176b0

• Willingness to accept that a public restroom will require ongoing cleaning and maintenance; that some occasions may arise where the restroom may be used for other purposes.

Taken from an article that appeared in June 2017 in the San Antonio Tribune: 15

“The cost to the city would be much greater if people didn't perceive downtown to be a welcoming and clean place to visit”.

“San Antonio Police Department officers issued 104 citations for public urination in the ten months prior to the loo opening, according to records obtained by the local Fox affiliate. Ten months after its July installation, and that number's been cut in half — officers have only handed out 51 citations. In an interview with Fox, SAPD spokesperson Sgt. Jesse Salame linked this significant drop to the new bathroom and said that businesses have noted a clear difference in the amount of human waste left near their downtown doorsteps.

Centro maintenance staffers — the other uniformed crew with a constant downtown presence — have also noticed a welcome dip in the amount of urine or poop they run across at work.

In the past eight months, Centro employees have reported a 27 percent decrease in what Centro CEO Pat DiGiovanni politely calls "cleaning efforts related to human waste" compared to the same 8-month period last year.

"The statistics show that [the loo's] making a positive impact on the downtown experience," DiGiovanni told the Current.

The cost to the city would be much greater if people didn't perceive downtown to be a welcoming and clean place to visit.’

15 In Defense of San Antonio’s $100,000 Toilet, San Antonio Current, June 17, 2017: https://www.sacurrent.com/the- daily/archives/2017/06/15/in-defense-of-san-antonios-thousand-dollar-toilet

19 ATTACHMENT 1

Questionnaire sent to 28 Cities in the US and Canada on experience with the Portland Loo

Name and contact information: ______

City: ______

General Information

1. How many Portland Loos does your city/location have?

2. When were they installed?

3. Where are they installed (along a sidewalk, in a park, etc)? Please share the following information:

a. Please describe pedestrian traffic that passes by during the day: e.g. shoppers, tourists, individuals experiencing homelessness

b. Please describe what may be found nearby (e.g. within the same block): stores, restaurants bars, how many)

c. Is there large population experiencing homelessness nearby?

4. What criteria did your city use in deciding on the site(s) where they are installed? For example: visibility to pedestrians and cars, community support serving as the eyes and ears during the day)

5. Has your city added any extras (ex? baby changer, needle drop)?

6. Do you have plans to install any more Portland Loos? (if yes, please specify)

7. Are the Portland Loos that are currently installed open 24/7?

a. If not, what hours are they open?

b. If not, why was the decision taking to not keep the Loo(s) open 24/7

8. Who is responsible for cleaning and maintaining them?

9. How often (times/day) are they cleaned?

10. Approximately how many people use it/them each day?

10 20

11. Have you installed any monitoring devices (e.g. counters, surveillance cameras of areas outside/nearby)?

12. Have arrangements been made for the police or other entity to monitor the Loo(s) by passing by periodically during the rounds at night o?

Receptivity to/experiences once installed

1. Are nearby businesses supportive? (please expand on your response)

2. Are community members supportive? (please expand on your response)

3. Have you experienced any problems and, if so, how has your city addressed them? (please specify)

4. Do you know of any instances where the Portland Loo(s) in your city has/have been used for prostitution/other illicit sexual activity? If so, how have you addressed this?

5. Do you know of any instances where the Portland Loo (s) have been used for selling drugs? If so, how have you addressed this?

6. Have there been complaints on cleanliness (and if so how have they been addressed)?

7. Have there been any complaints on the part of users not feeling safe (and if so how addressed)?

Other

1. Would you recommend that DC install one or more Portland Loos and, if so, why?

2. Do you have any precautions/lessons learned that you thing DC should take into consideration should it decide to install/maintain one or more Portland Loos?

3. Would you be interested in receiving the spreadsheet and tabulations that we will be preparing?

Thank you very much!

11 21 ATTACHMENT 2

Cities that Received the Portland Loo Questionnaire

CITIES THAT RESPONDED CITIES THAT DID NOT RESPOND

Arcata CA Arvada, CA (population 18,000) (population 18,000)

Central Square, Cambridge MA Greeley, CO (population 105) (population 104,000)

Charlotte, NC Missoula, MO (population 731,000) (population 67,000)

Cincinnati OH Monrovia CA (297,000 population) (population 37,000)

Emeryville, CA Nelson, New Zealand (population) (population 52,000)

Esquimalt, BC Oak Harbor, WA (population 18,000) (population 23,000)

Galveston, TX Oxnard, CA (population 45,000) (population 210,000)

Harvard Square, Cambridge MA Seattle, WA (population 105,000) (population 3,500,000)

Hoboken, NJ Shelter Island, NY (population 54,000) (population 3,000)

Miami FL Ventura, CA (population 2,754,000) (population 111,000)

Monterey, CA (population 435,000)

Olympia, WA (population 52,000)

Portland OR (population 632,000)

Salt Lake City UT (population 186,000)

12 22

CITIES THAT RESPONDED CITIES THAT DID NOT RESPOND

San Antonio TX (population 1,532,000)

Smithers BC (population 11,000)

Vancouver BC (population 631,000)

Victoria BC (population 86,000)

13 23 ATTACHMENT 3

Findings from Portland Loo Questionnaire

Responses to Questions Installed in city area Installed in park

BACKGROUND INFORMATION

Number of locations 13 9

Number of Loos installed 21 of which: 28 of which: • 9 have installed one • 5 have installed 1 • 3 have installed 2 • 2 have installed 2 • 1 has installed 6 • 1 has installed 5 • 1 has installed 14

Plans to install more Loos Yes 5 Yes 5 Under consideration 2 Not yet 1 Would like to 3 No 3 No (both small cities) 2 Maybe 1

When installed 2008 – 2010 6 2010 - 2019 14 2011 1 2011 1 2014 2 2016-2018 5 2015 2 2016 2 2016 2 2017 2 2017 2 2018 2 2018 3 2019 1 Left blank 1

Addition of extras Needle drop 7 Needle drop 3 Baby changer 4 Baby changer 3 Insulate pipes 2 Winter package 1 Upgraded toilet dispenser 1 Drinking fountain 1 Flush counter 1 Automatic lock 1 Neon sign above Loo turned None 4 on at night 1

Hours open Open 24/7 9 Open 24/7 4 Originally 24/7, closed at Dawn to dusk 5

14 24 Responses to Questions Installed in city area Installed in park

night due to problems 2 Open during day/planned from start 2

Responsibility for cleaning City staff 8 Parks staff 5 Parks staff 3 City staff 4 BID 2

Number of times/day Between 1 and 3 times/day Between 1 and 4 times/day depending on use depending on use On call On call

Daily use Highly used 2 Lots (along a beach) 1 200 times/day 1 100 – 150 times/day 2 100 – 150 times/day 4 50 times/day 1 Don’t know 2 Don’t know 4 Left blank 4 Left blank 1

Arrangements for surveillance Police 8 Police 5 Security 2 None 4 Monitor standing by Loo 2 Left blank 1 Business nearby 1

RECEPTIVITY/EXPERIENCE ONCE INSTALLED

Support from businesses Yes 8 Yes 6 Yes, once installed 3 Not available 3 N/A 1 Not available 1

Support from community Yes 8 Yes 9 Yes, once installed 3 N/A 1 Not available 1

Use for prostitution No 9 Not aware of 9 Yes 1 Yes, before closed at night 2 Not available 1

Use to sell drugs No 11 Not aware of 9 Yes, before closed at night 1

15 25 Responses to Questions Installed in city area Installed in park

Not available 1

Complaints on safety No 10 No 9 Yes 1 Yes, before closed at night 2 Unavailable 1

Complaints on cleanliness No 10 No 9 Yes, before closed at night 2 Unavailable 1

Other problems/challenges Graffiti (which was removed) 4 Shooting up 1 Shooting up 4 Sleeping in toilet at night 1 Freezing pipes (fixed) 3 Solar power didn’t work 1 Sleeping in toilet at night 3 Problems with locks 1 Items stuffed down toilet 2 Problems with solar lighting 1 Arson 1

OTHER

Recommend for DC Yes 6 Yes 3 With qualifications 2 Yes, if in appropriate No response 5 location 1 No response 7

Advice for DC • Keep it clean at all times • Take into consideration water and • Be mindful of where to install sewer fees • Get an idea of who the users will • Minor problems with hinges and be locks • Use standard key for all Loos • Apply CPTED (Crime Prevention • Choose electrical over solar panel Through Environmental Design) • Before installing make sure outside principles in determining Loo lighting is good locations • Make sure the contractor coordinates the foundation work with the loo installation • Use CPTED (Crime Prevention for Environmental Design) • Post signage with rules for us

16 26

27 ATTACHMENT 4

Information From Questionnaires On Portland Loos Loos Installed In Downtown City areas

BACKGROUND INFORMATION

Location # of When Where Portland Loo is Plans to install Additions Hours Daily usage Police Responsibility (population Loos installed situated more Loos monitoring for cleaning Frequency

Arcata CA 1 2015 Near square. Across street No No 24/7 Unavailable Yes City staff (18,000) from parking lot and bank, (small city) 2 X day ball park. Kiddy corner from City Hall. a little further away from businesses. Little pedestrian/vehicular traffic at night. Fairly significant transient population

Central 1 2018 Highly trafficked area, Would like to ___ 24/7 Unavailable Yes, day and 3rd party Square, adjacent to businesses, install 2 more night contracted by BID Cambridge public plaza in area with a 3X day, plans to MA lot of public housing, people increase to 4X day experiencing homelessness. (105,000) Shoppers, metro riders, mostly people experiencing homelessness. Cincinnati 1 2015 Along sidewalk near Under None Originally to be 100-150 during In park, not Park staff OH downtown park along river, consideration for 24/7 but now 9 summer specifically 3 x day (297,000) as part of design; faces other locations in am – 11 pm for Loo stadium, commerce a block City due to away, problems with Used by park visitors, people being messed coming out of bars up, sleeping in

17 28 Location # of When Where Portland Loo is Plans to install Additions Hours Daily usage Police Responsibility (population Loos installed situated more Loos monitoring for cleaning Frequency

Very few people walking by them. Closed at night in winter

Harvard 1 2016 On a small pedestrian No, but would like Baby changer 24/7 Unavailable Yes City of Cambridge Square, triangle a block from to 3 -4 X/day Cambridge Harvard Square, (high MA rent area) (105,000) a lot of vehicular traffic on both sides Used by tourists, university students, shoppers, homeless

Miami FL 1 2018 On sidewalk of main street Yes, two more Needle drop 8:30 am – 8:30 250 Full-time Downtown Miami , (2,754,000) where there are museums, pm, monitor Development bus depot, metro rail; Authority government center. Users: bus drivers, museum visitors, 75% homeless

Monterey, 1 2014 Bus transit plaza Yes, 6 blocks None 6:00 am – 100-150 Yes City staff CA away 10:00 pm 2X/day (435,000)

Olympia, WA 1 2017 On sidewalk alongside No Flush counters 24/7 Highly used; Walking 3 - 4X/day (52,000) downtown park no #s police patrol Parks staff People coming to work and shop, initially a lot of homeless, including homeless

Portland 6 Between --- Needle drop 24/7 Highly used Police 2X/day (632,000) 2008 and No #s oversight Clean & Safe 2010 (BID)

18 29 Location # of When Where Portland Loo is Plans to install Additions Hours Daily usage Police Responsibility (population Loos installed situated more Loos monitoring for cleaning Frequency

Salt Lake City 2 2014 Dilapidated area, homeless Don’t know Needle drop Originally 24/7, 100+ Full time Full time Monitor UT shelter, soup kitchen, health due to monitor paid by city (186,000) clinic. (Plans to rejuvenate) problems now Homeless are principal 6 am – 10 pm users.

San Antonio 2 2014 Downtown in high rent area, Yes Baby changer 24/7 100+ Bicycle police TX 2015 near river: next to the Loo is Needle drop downtown Parks staff (1,532,000) a big art sculpture, next to monitoring all Daily & as needed commercial business, across activity the street commercial businesses, anyone coming downtown will see it. Shoppers, conventioneers, tourists in general going to the river walk

Smithers BC 1 2017 Sidewalk, No Baby changer 24/7 Unavailable No, coffee Every other day (11,000) downtown (small city) Needle Drop stand next City staff Space heater door report. Additional pipe Police have keys, no insulation emergency

yet

Vancouver 2 2018 Along river front by large Yes Baby changer 24/7 No info. Police bike Contract with BC multi-use development, very Needle drop patrol during janitorial service, (631,000) few homeless. Idea came Upgraded toilet day, drive Once a day from developer. paper dispenser byes at night

to 10 rolls

Victoria 1 2011 On a secondary street Maybe Needle drop 24/7 with No info Security at City public works (86,000) downtown, not a lot of retail occasional nearby on it, across from a parking camping, drug garage do garage; 30% users homeless monitoring

19 30 Location # of When Where Portland Loo is Plans to install Additions Hours Daily usage Police Responsibility (population Loos installed situated more Loos monitoring for cleaning Frequency

use which is tolerable

N=13 21 5 =Yes 7=Needle drop 9=24/7 2=highly used 8=police 8=City staff 2,-Under 4=Baby changer 2,=originally 1=200 2=full time 3=Park staff consideration 1=Flush counter 24/7, then 4= 100+ monitor 2=BID 3,=Would like to 1=Pipe insulation closed at night 4= unavailable 2=Security 2-No small city 1=Improved toilet 2=During day 2=don’t know 1= Stand next 1=Maybe paper dispenser from when to PL 1=neon sign on top opened

20 31 ATTACHMENT 5

Information From Questionnaires On Portland Loos Installed in Commercial Areas

EXPERIENCE

Location Business Community Used for Used to sell Concerns Problems with Other problems/challenges support support prostitution drugs regarding keeping clean safety Arcata CA Yes, when Yes, when No evidence of No evidence of Yes some, need No, as long as kept 90% of time there are no (18,000) working well working well to keep area clean problems patrolled Occasionally items stuffed down toilet, had to remove graffiti Some freezing of pipes which city took care of by installing heaters

Central Square, Cambridge ------Sleeping inside MA Shooting up (105,000)

Cincinnati OH Yes Early morning Some evidence No No No People shooting up (297,000) joggers very of before happy closed at night

Harvard Square, Yes, strong Yes, strong No No No No Some freezing of pipes, Cambridge MA advocates for advocates for Taken care of by installing (105,000) heaters

Miami FL Yes, once Yes, once No, No, No, No, Poor lighting in area which has (2,754,000) installed installed Restroom Restroom Restroom Restroom monitored been addressed. monitored monitored monitored

Monterey CA Very Yes, badly No No No No, cleaned up when Some graffiti which is quickly (435,000) supportive, needed needed. removed

21 32 Location Business Community Used for Used to sell Concerns Problems with Other problems/challenges support support prostitution drugs regarding keeping clean safety fewer people bathroom in (especially busy area homeless) ask to use their restrooms

Olympia, WA Yes, after Yes, after park Doubtful No No Not after park next Graffiti (52,000) park next next door store closed at night Sleeping in Loo store closed closed at night Arson at night Replace door hinges & hardware

Portland, OR Yes, key role Yes, key role in Yes, find Not that they No Highly used: no #s Shooting up (632,000) in asking for asking for condoms, are aware of public public Doesn’t affect restrooms restrooms decision to keep them open 24/7

Salt Lake City UT N/A due to N/A due to Yes, until closed Yes, until Yes, until closed Yes, until closed at Due to nature of neighborhood (186,000) location location at night, with closed at at night, with night, with monitor where located any and all monitor during night, with monitor during during day. challenges. day. monitor day. during day. San Antonio TX Yes, initiative Yes No No No No Problems with solar lighting (1,532,000) of businessman

Smithers BC Yes, once Yes, once No No No Periodic requests for Pipes freezing up during cold (11,000) installed installed clean-up. weather. Manufacturers stepped in to fix this.

22 33 Location Business Community Used for Used to sell Concerns Problems with Other problems/challenges support support prostitution drugs regarding keeping clean safety Vancouver BC Yes Reluctant at No No No Only once since Not yet (631,000) first, once installed, installed no immediately cleaned complaints

Victoria BC Yes, once Yes, as long as No No No Camping (86,000) installed keep clean Shooting up

N = 13 Yes = 8 Yes = 8 No = 10 No = 11 No = 10 No = 10 Graffiti (removed) = 4 Yes, once Yes, once Yes = 1 Yes, before Yes = 1 No once park next door Shooting up=4 installed: 3 installed: 3 Yes before closed closed at Yes, before closed closed at night = 1 Freezing pipes (fixed) = 3 Not available 1 Unavailable 1 at night = 2 night = 1 at Yes, before closed at Sleeping in = 3 N/A = 1 N/A = 1 Unavailable=2 night = 1 night = 1 Items stuffed down toilet =2 Unavailable=1 Unavailable=1 Solar lighting = 1 Arson = 1

23 34

35 ATTACHMENT 6

Information From Questionnaires On Portland Loos Installed In Parks

BACKGROUND INFORMATION

Location # of When Where Plans to Additions Hours Daily usage Police Responsibility for Loos installed installed install more open monitoring cleaning/ Loos maintaining, Frequency

Charleston, SC 1 2019 Wanted model Yes, in more No 24/7 Unknown No Custodial service parks 3 X week

Emeryville, CA 1 2016 Near skate No No 24/7 Unknown Yes Currently city, plans park visible to to contract out street 1 X day Esquimalt, Ak 2 Left blank Left blank No No Dawn to 100/day Left blank Park staff dark 1X day

Galveston, TX 5 2016- On sea shore No No 7 am – 9 Lots as 7 Left blank Galveston Park 2018 pm million Board tourists/year 2X day & on call come to beaches

Hoboken NJ 2 2017 Park along Not yet, will Winter package 8 am – dusk. Unknown Yes Park staff, 2 x day or 2019 sidewalk: consider in Standard for when needed residents, future designs all parks commuters walking to work, park users. Nearby: office building, mixed

24 36 Location # of When Where Plans to Additions Hours Daily usage Police Responsibility for Loos installed installed install more open monitoring cleaning/ Loos maintaining, Frequency

use retail, one restaurant, Gated park: park users. Fair amount of homeless, but haven’t had problems like at other public restrooms

San Antonio TX 1 2017 Directly across Yes, in two Baby changer 5 am – 11 50 Bicycle patrol Park staff from children’s more parks Automatic lock pm Daily, & as needed museum, very Drinking popular fountain playground. Based on public demand

Portland OR 14 From Parks, most on Yes, several Needle drops Dawn to No info Left blank Portland Parks 2008 on sidewalks Baby changer dusk Service

Vancouver BC 1 2018 On sidewalk Yes Needle drop 24/7 Unknown Police drive byes Contract with alongside Baby changer at night janitorial service downtown park

Victoria BC 1 2011 Park sidewalk Yes Needle drop 24/7 At least 100 Yes City public works 3 – 4X days

25 37 Location # of When Where Plans to Additions Hours Daily usage Police Responsibility for Loos installed installed install more open monitoring cleaning/ Loos maintaining, Frequency

N = 9 28 5,,Yes 3, Needle drop 4, 24/7 1, Lots 5, Yes 4, City staff 3, No 3, Baby changer 5, day 2, 100-150 1,No 5, Park staff 1, not yet 1 Winter 1, 50 4, Left blank package 4, Unknown 1, No answer 1, Drinking

fountain 1, Automatic lock 4,None

26 38

ATTACHMENT 7

Information From Questionnaires On Portland Loos Installed in Parks

EXPERIENCE

Location Business Community Use for Use to sell drugs Concerns regarding Problems with Any other problems support support prostitution safety keeping clean

Charleston SC N/A Yes Not that they Not that they know Not yet Not yet Not yet know of of

Emeryville CA Yes Yes Not that they Not that they know None None No major know of of

Esquimalt AK Yes Yes No No No No No

Galveston TX Some Yes No No No No No pushback, mostly supportive

Hoboken NJ Yes Yes No No No No Only plumbing maintenance Portland OR Yes Yes Not that they Not that they know No Occasionally get Sometime locked know of of request to clean

San Antonio TX N/A Yes No No No No Problems with solar powering, locks Vancouver BC Yes, originally Yes Not aware of Not aware of No No No suggested by businesses

27 40 Location Business Community Use for Use to sell drugs Concerns regarding Problems with Any other problems support support prostitution safety keeping clean

Victoria BC N/A Yes, once Not aware of Not aware of No Not really, clean up Camping installed when needed Shooting up

N = 9 6, Yes 9, Yes 9, Not Aware 9, Not Aware of 9, No 9, No 1, Shooting up 3, N/A of 1, Camping 1, Solar power 1, Locks

28 41 ATTACHMENT 8

Recommended for Washington DC Advice, precautions, lessons learned

Location Hours open Would you recommend DC purchase a Precautions/lessons learned Problems Portland Loo?

CITY

Harvard Square 24/7 Yes. Because the design is excellent. We love that Make sure you give it the service that it deserves. MA No it resists graffiti, that it can be maintained quite In other words, make sure you maintain it. If you easily with a robust cleaning schedule. We also do, it will serve the public well. appreciate that it is comfortable, but not too comfortable so that folks are inclined to stay too long. For the most part, they use it and leave.

Cincinnati OH Daytime only Yes, it is a good unit to place anywhere there are In a perfect world it would be great to have it Originally to be people present. open for use 24/7. It just wasn't feasible to do open 24.7m due that in Cincinnati with the drug and homeless to problems epidemic in our area. It was not fun to look inside closed at night of ours in the mornings when it was opened overnight. I would assume that other cities have some of the same kinds of problems. If there was overnight security that could possibly help and allow Loos to be open 24/7.

Miami FL Daytime only, by That all depends on your needs in DC. We surveyed Check the lighting before you place the Loo in its choice from our area of where public restrooms are located location. Be sure it’s in a well-lit areas. beginning throughout our district to find the best place to put these Loo. I have requested 3 Portland Loos to be

29 42 Location Hours open Would you recommend DC purchase a Precautions/lessons learned Problems Portland Loo?

installed in the Downtown district, and we believe Additionally we highly recommend having the this will greatly alleviate the need for public restrooms monitored. This is why we believe we restrooms have had no issues Post signage with rules on it so the monitor has something to refer each customer to. Monterey, CA 24/7 Yes. They are practical and pretty low maintenance. Keep it clean at all times (city) Because of the open slatted walls, users don’t feel too comfortable inside, so they just do their business and move on.

Salt Lake City, UT Originally 24/7, This one is hard. It kind of depends on where in Be mindful of where you install them, and try to (city) closed at night D.C. you are going to put them and what your get an idea of who the users would be due to problems intentions are. If you make them free for all to use, then I think a program to monitor the usage and cleanliness is crucial. I can tell you that I would never use the ones that we installed, and if basing it on what my wife expects then absolutely not. I was in Boston this past week, and they had some outdoor toilets on the sidewalk, but you had to pay to use them and I think it only used credit cards. That kind would pretty much eliminate homeless people from using them.

Smithers CA 24/7 Left blank If the City would like to use their own standard key No for all loos, discuss with Madden Fabrication in advance. Solar panel option was not considered feasible due to northern climate – lack of sun and additional electrical demands required by space heater.

30 43 Location Hours open Would you recommend DC purchase a Precautions/lessons learned Problems Portland Loo?

Vancouver BC 24/7 At the right location, yes I would recommend them Just make sure the contractor coordinates the No foundation work with the loo installation. Measure twice.

Victoria BC 24/7 I think the concept of a sidewalk washroom is very There should be passive surveillance (CPTED – e.g. Occasional good. I think that you could improve the design by well-lit area without trees etcetera around it) and sleeping making it more permeable. I strongly believe that the site should not be so problematic that it in/shooting up this could make them less sequestered and doesn’t have a chance. Not considered problematic. I also think that you could assemble a serious design team and develop a unique design of your own that would be more aesthetically appealing and be unique to your city. I have dozens of examples from Europe that are very elegant and architecturally interesting.

San Antonio, TX 24/7 Yes, I have been to DC many times and think the I highly recommend hard wire electrical and not Solar powering Portland Loo would work well, especially along the the solar option. Locks mall.

PARK

Charleston SC 24/7 Yes, we think that the Loo is a solid product that Not really, just need to make sure you take into (park) No serves a purpose with low anticipated future consideration the water and sewer tap fees as well maintenance cost vs. a traditionally stick built as what grade stainless steel you need if you are in structure. a salt air environment.

Emeryville CA 24/7 If the location is appropriate (active, public area, After the Portland Loo was already ordered, (park) No easily monitored), I would recommend the Portland Emeryville’s Building Department reviewed the Loo for its durability and ease of installation design and required an upgraded ADA-compliant

31 44 Location Hours open Would you recommend DC purchase a Precautions/lessons learned Problems Portland Loo?

door handle. Luckily Madden was able to provide a redesign in time.

Esquimalt Dawn-dusk Not answered Not answered (park) No

Galveston TX Dawn-dusk Yes. They are well built. They are installed along a We’ve had minor problems with the hinges and (park) No beach and are exposed to very extreme conditions door locks. I would have someone with hands-on including 24/7 exposure to sand and salty air. So experience (not an engineer or architect) take a far, they have performed better than expected. look at both systems

Hoboken, NK Dawn-dusk Yes, Portland loo is a good design for parks – Recommend the winter package. (park) Plumbing compact, show occupancy. maintenance

Portland, OR Not answered Not answered (park)

32 45 QUOTE

Date: December 13, 2019 Invoice #: [531] Customer ID: Cloverdale Expires: 1/12/2019

To: Name: David Kelley Ship to: Zip Code 95425 City: Cloverdale, CA Salesperson Shipping Method Shipping Terms Delivery Date Payment Terms Evan Madden Truck FOB Cloverdale TBD see attached Item # QTY Description Unit Price Line Total

Portland Loo- Single occupant public toilet. 304 stainless steel posts and 304 SS panels, louvers, roof and aluminum front door. 40W heat trace, interior and exterior LED lighting with photoeye and 1 1 $95,000.00 $95,000.00 motion sensor control and occupancy counter. AC power option. (LH/RH door swing and LH/RH hand wash basin to be determinded later) See attached drawings.

Portland Loo- Single occupant public toilet. 304 stainless steel posts and 304 SS panels, louversroof and aluminum front door. 40W heat trace, interior and exterior LED lighting with photoeye and 2 1 motion sensor control and occupancy $97,000.00 $97,000.00 counter. Solar powered only option with 3 panel solar, 2 batteries, and solar controller. (LH/RH door swing and LH/RH hand wash basin to be determinded later) See attached drawings.

Portland Loo- Single occupant public toilet. 304 stainless steel posts and 304 SS panels, louver sroof and aluminum front door. 40W heat trace, interior and exterior LED lighting with photoeye and motion sensor control and occupancy 3 1 $97,600.00 $97,600.00 counter. Hybrid power option with 3 panel solar, solar controller and 2 battery back up. (LH/RH door swing and LH/RH handwash basin to be determinded later) See attached drawings.

4 1 Loo Template incl - 5 1 Foundation Mounting Hardware incl - 6 1 Hand Wash Basin $1,500.00 $1,500.00 7 1 Baby Changing Table $1,470.00 $1,470.00 8 1 Trash Can $100.00 $100.00 9 1 Sharps Container $900.00 $900.00 10 1 Shipping & Handling $3,145.00 $3,145.00 Total See Above Make all checks payable to Madden Fabrication Thank you for your business! 2550 NW 25th Pl. Portland, Oregon 97210 (503)226-3968 46 1. Terms of Payment. 30% at time of order, 50% at time of shipment and remaining 20% Net 30 after receipt by customer. a. Deviation from Payment. Payment Time is of the essence with respect to Buyer’s payment of the purchase price, and timely payment shall not be delayed or excused for any reason. Payment agreement between Buyers and other parties, or failure by other parties to pay Buyer or perform any agreement with Buyer shall not result in delay of payment to Madden Fabrication. Madden Fabrication does not accept partial payments, any offsets, credit card merchant fees and/or retainage against the Purchase Order price. Should Buyer not act according to the terms of payment for any reason, the terms will be revoked and any remaining goods or services not yet delivered are subject to pre-payment terms whereby payment, in full is due 10 days prior to delivery. Any amounts not paid when due shall bear interest at the rate of 18 percent per annum or the highest lawful rate applicable, if such rate is less than 18 percent, from the date payment was due. The Madden Fabrication Warranty becomes null and void when payment is more than 5 business days past due. b. Tax. Unless otherwise indicated on the Madden Fabrication quote or purchase order, any sales, use, consumption, value added or other goods/services based tax imposed by a state, county/local or other agency with jurisdictional authority is excluded from this order. Buyer is responsible for remitting any taxes that are applicable. c. Fees. Madden Fabrication is not responsible for any fees and or expenses related to licensing, inspections and engineering as required by individual states or local governments. 2. Change Orders. All change orders must be signed by the buyer. Prices stated herein are valid for 1 month from the purchase order date, or two weeks from the purchase order date if unsigned, at which time Madden Fabrication may adjust its price if cost factors warrant. Additionally, any modifications to Madden Fabrication Portland Loo quote to customer, prior to formal approval, may result in a price adjustment. Any modification, to Madden Fabrication Portland Loo quote to customer, after formal approval, requested or required by Buyer for any reason shall be performed by Madden Fabrication at Buyer’s expense, as follows: (i) Buyer shall submit a written description of the modifications to Madden Fabrication (ii) within 14 days of receipt of Buyer’s description, Madden Fabrication shall provide to Buyer a written price quote for the modifications requested; (iii) Buyer shall pay the Change Order Invoice to Madden Fabrication in accordance with payment terms. 3. Terms of Delivery. Madden Fabrication will not be liable for any delay in the performance of orders or contracts, or in the delivery or shipment of goods, or for a damages suffered by the buyer by reason of such delay, when such delay is beyond Madden Fabrication control. All goods are shipped F.O.B. Portland, Oregon, which means that the risk of loss or damage to the goods and risk of delays in transit passes to the Buyer when the goods are duly delivered to the carrier at Portland, Oregon. Madden Fabrication has no control over arrival time of shipment, and shall not be responsible for delays in shipments once the goods leave Madden Fabrication plant. a. Procedures for Handling Products. Madden Fabrication suggested procedures for handling products are as follows:

47 i. All Madden Fabrication materials, whether palletized or separated from a pallet, must be handled per the instructions detailed in the Portland Loo Installation Procedures submitted with respect to the specified model of Portland Loo restroom facility or component. ii. All material received from, but not manufactured by Madden Fabrication must be handled per the specific handling instructions of the manufacturer of the material. iii. Proper handling equipment its supply and operation are strictly the responsibility of the Buyer. 4. Description of Products and Warranty. The Portland Loo and all its associated components shall be warranted against defects in materials and workmanship for a period for not less than one year from date of final acceptance. 5. Time of Shipment and Delivery. Unless otherwise specified on the purchase order, Madden Fabrication may ship goods pursuant to an order at any time after the goods are completed and ready for shipment. Further, unless payment has been made in advance, if a carrier holding a Madden Fabrication shipment order by a Buyer is ready to deliver the goods to the buyer, the Buyer agrees to accept the goods at the carrier’s earliest possible delivery date and time. 6. Store & Invoice. If Buyer delays shipment, regardless of the reason for delay, Madden Fabrication is permitted to invoice and the Buyer accepts the obligation to pay Madden Fabrication under its agreed upon payment terms, using the date the order was ready for shipment as the invoice date. Once the order is invoiced, the materials shall become property of the agency/contractor. Further Madden Fabrication may at its sole discretion invoice the Buyer for a 100% of the contract value in addition for a minimum of $2,500 per month of on-site storage per Loo. Deliveries that are delayed by the Buyer may be canceled by Madden Fabrication and the goods returned to Madden Fabrication at its discretion. Any costs or difficulties arising from the Buyer’s act in delaying receipt of Madden Fabrication’s shipments are the complete responsibility of the Buyer. The Buyer agrees to pay for the complete shipment cost if Madden Fabrication elects to cause the goods to be returned to Madden Fabrication or delivered to another Buyer. 7. Cancellation. Mutual acceptance of the purchase order indicates notice to Madden Fabrication to proceed with the provisions of design service required in completing its fabrication of Portland Loo per this purchase order agreement. Should Buyer cancel its purchase order prior to granting Notice to Proceed in production of the Portland Loo, Buyer shall pay the design fee stated in the purchase order as compensation for design services rendered. Madden Fabrication requires the Buyer to indicate approval of its supply offering by executing the signature page of the Purchase order agreement document and Notice to Proceed. Upon granting Madden Fabrication approval of this purchase order agreement and Notice to Proceed, Buyer accepts responsibility for all costs incurred by Madden Fabrication in producing the Portland Loo for Buyer.

48 8. Special Orders. All products sold by Madden Fabrication are custom to each particular job. Payments toward any product, once made are non-refundable. 9. Contract Documents. Together with the Purchase Order, the following constitute the “Contract Documents” and the entire contract between the parties, either written or oral: (i) Approved “final” Madden Fabrication purchase order agreement and (ii) Change Order form (if applicable). 10. Attorney Fees. If Buyer fails to pay any amount when due, and Madden Fabrication incurs any expenses in pursuant of collection, Buyer agrees to pay the reasonable attorney fees (whether or not litigation is commenced) and other costs of such collection. a. In any dispute involving the interpretation or enforcement of this agreement or involving issues related to bankruptcy (whether or not such issues related to the terms of this agreement), the prevailing party shall be entitled to recover from the non- prevailing party reasonable attorney fees, paralegal fees, costs disbursements, and other expense incurred by the prevailing party in the dispute, including those arising before and at any trial, arbitration, bankruptcy, or other proceeding, and in any appeal or review thereof. In addition, the amount recoverable by the prevailing party shall include an amount estimated as the fees, costs, disbursement, and other expenses that will be reasonably incurred in collecting monetary judgment or award, or otherwise enforcing any order, judgment, award, or decree entered in the proceeding b. This agreement shall be interpreted and enforced according to the laws of the State of Oregon. The parties irrevocably submit and consent to the jurisdiction of the Multnomah County circuit courts of the State of Oregon and the Oregon Federal District Court, with respect to litigation regarding any dispute, claim or other matter related to this contract. 11. Intellectual Property. Madden Fabrication makes and sells the Portland Loo under license from the City of Portland, Oregon. Aside from implied licenses sufficient to install and maintain the Portland Loo purchased by the Buyer under this Agreement, the Buyer’s purchase of the Portland Loo shall not transfer any intellectual property rights pertaining to the Portland Loo, including but not limited to patent, trademark, and copyright rights in the design of the Portland Loo or in the name PORTLAND LOO. All such intellectual property rights shall remain owned by the City of Portland, subject to any licenses or assignments granted or executed by the City of Portland. The Buyer shall have no right to make copies of the Portland Loo, or to sublicense or otherwise commercially use any intellectual property associated with the Portland Loo. 12. Controlling Provisions. The terms and conditions of this Purchase Order shall supersede and control any provisions, terms and conditions contained on any confirmation order, Purchase Order, or other writing the Buyer may give or receive, and the rights of the parties shall be governed exclusively by the provisions, terms and conditions thereof. 13. Binding Effect. This Purchase Order agreement shall be effective and in force only when signed by Buyer and Madden Fabrication. Madden Fabrication must consent to any assignment of this Purchase Order agreement in writing. Subject to any restrictions upon assignment, this Purchase Order agreement shall be binding on and inure to the benefit of the heirs, legal representative, successors, and assigns of the parties.

49 14. Notice. All notices required by this Purchase Order shall be in writing addressed to the party to whom the notice is directed at the address of that party set forth is this Purchase Order agreement and shall be deemed to have be given for all purposes upon receipt when personally delivered; one day after being sent, when sent by recognized overnight courier service; three days after deposit in United States Mail, postage prepaid, registered or certified mail; or on the date transmitted and received by facsimile. Any party may designate a different mailing address or a different person for all future notices by notice given in accordance with this paragraph. 15. Modification. No modification of this Purchase Order agreement shall be valid unless it is in writing and is signed by all of the parties. 16. Interpretation. The paragraph headings are for the convenience of the reader only and are not intended to act as a limitation of the scope or meaning of the paragraphs themselves. This agreement shall not be construed against the drafting party. 17. Severability. The invalidity of any terms or provisions of the agreement shall not affect the validity of any other provisions. 18. Waiver. Waiver of any party of strict performance of any provisions of this Purchase Order agreement shall not be a waiver of or prejudice any party’s right to require strict performance of the same provision in the future or any other provision. 19. Counterparts. This Purchase Order agreement may be executed in multiple counterparts, each of which shall constitute one agreement, even though all parties do not sign the same counterpart.

X X / / . Buyer’s Authorized Representative Date

X X / / . Portland Loo Representative Date

50 Cloverdale Police Department Jason Ferguson, Chief of Police

112 Broad Street Cloverdale, CA 95425 Phone: (707) 894-2150 Fax: (707) 894-5203

November 25, 2019

To whom it may concern,

The Cloverdale Police Department is experiencing an increase in reports involving minors in possession of flavored tobacco products and flavored vapes. In an effort to reduce the number of reported violations and to protect the youth of this community, business owners are being reminded and educated about the restrictions and prohibitions for tobacco retailers contained within the City of Cloverdale Municipal Code Ordinance, Chapter 8.08, titled; “Smoking in Public Places”.

The purposes of the ordinance are to protect the public health and welfare by regulating smoking in public places and places of employment and to strike a reasonable balance between the needs of persons who smoke and the needs of nonsmokers to breath smoke-free air, and to recognize that, when these needs conflict, the need to breathe smoke-free air shall have priority. Also, to prohibit the use of specified retail practices for the marketing of tobacco products which make such products less expensive and otherwise more attractive to youth.

Municipal Code Section 8.08.070 prohibits the sale of tobacco products containing, as a constituent or additive, an artificial or natural flavor (other than tobacco or menthol) or an herb or spice, including strawberry, grape, orange, clove, cinnamon, pineapple, vanilla, coconut, licorice, cocoa, chocolate, cherry, or coffee, that is characterizing flavor of the tobacco product or smoke produced by the tobacco product.

Additionally, business owners should be aware that the Sale or Distribution of Nitrous Oxide (whippets) within the incorporated City of Cloverdale is a violation of Municipal Code Chapter 9.40.

A full version of these ordinances is codified and available for review online at https://www.codepublishing.com/CA/Cloverdale/.

This letter shall serve as official notice that effective January 1, 2020, the Cloverdale Police Department will begin conducting random business checks to ensure compliance with the local ordinances. Any businesses found in violation may be subject to fines and or suspension of their business license.

Respectfully,

______Jason D. Ferguson Chief of Police

51 TO David Kelly & Susie Holmes City of Cloverdale

FROM Curtis Below FM3 Research

Catherine Lew Lew Edwards Group

RE: Scope of Work for Strategic Communications and Survey Research Related to 2020 Election

DATE December 15, 2019

Fairbank, Maslin, Maullin, Metz & Associates (FM3) and the Lew Edwards Group (LEG) are both pleased to submit this short scope of work to provide services for Cloverdale as the City considers potential November 2020 ballot measures. Both FM3 and LEG conducted similar work for the City in 2009 and 2013, eventually leading to the City's successful Measure O (2014). It is our understanding the City is considering either a ballot measure to renew Measure O or a potential new revenue generating measure.

FM3 is a public opinion research firm and would conduct any necessary survey research in 2020, while LEG is a communications and ballot measure strategist. This short memo describes the services and estimated costs associated with each firm's proposed engagement with the City.

LEG SERVICES AND SCOPE OF WORK Consistent with LEG's previous services to the City, LEG's scope of work will include the following Phase One, Pre- Measure services January through June 2020. Any Phase Two (post measure placement) services would be at the option of the City and are in addition to the scope of work and fee described in this scope.

Assessment Phase 1. Conduct audit of all media coverage, budget documents, and items in the public arena 2. Review archival information from past three Cloverdale engagements 3. Confer with/add value to FM3 drafting; independently analyze results and provide overall Project Recommendations 4. Develop recommended Strategic Communications Plan and Timeline

12100 Wilshire Boulevard, Suite 350 | Los Angeles, CA 90025 1999 Harrison St., Suite 2020 | Oakland, CA 94612 Phone: (310) 828-1183 | Fax: (310) 453-6562 Phone: (510) 451-9521 | Fax: (510) 451-0384 52 Communications & Outreach Provide ongoing advisory services through regularly scheduled teleconferences. To be successful, as in the previous 2009 and 2014 Cloverdale engagements and for LEG's other sales tax cities, the community must be engaged on the front end to build consensus and maintain viability, not merely reacting to a measure that the City has placed after the fact. LEG will create a Communications Toolkit; re-train City staff on the Public Education Messages that should be utilized during the project period; recommend an Earned (nonpaid) press coverage plan; draft social media content and, as budget permits, recommend a paid digital media plan. Our team is also available to advise the City on rapid response needs, including time-sensitive media or community inquiries.

Deliverables Communications Toolkit (such as community PowerPoint presentation, social/digital media content, opinion leader communications, talking points, Message Training manual, and text copy content for legally-permissible Public Education materials (brochures, letters, mailers, website copy) and more, all with a consistent, effective message.

Ballot Measure Development Provide City Attorney with strategic input on the development of the ballot question and accompanying voter handbook/measure documents. While providing legal advice is not within LEG's scope doing so ensures these items are understandable to the average voter, not just lawyers.

Professional Fees LEG's 2020 rates are currently $6000/month. Without exception and consistent with LEG's past two collaborations with the City, LEG does not invoice on an hourly or time and materials basis.

Due to the City's size and LEG's previous fee scaling specifically for the City, our firm is pleased to propose a discounted rate not available to other cities, of $4,165/month January through June 2020. Please note:

 This cost is just for LEG's professional fees and does not include mail or media production costs such as graphic design, printing, postage or mailing, which must be budgeted for separately by the City outside of LEG's agreement.  Should the City extend its Agreement with LEG July 1st through October 31, 2020, LEG's standard 2020 rate ($6,000/month) would apply.

Page 2 53 FM3 SERVICES AND SCOPE OF WORK Project Goals 1. Track relevant City perceptions from past survey research 2. Explore a potential November 2020 revenue measure (likely a sales tax) 3. Explore a potential Measure O extension

Strategic We recommend conducting an early 2020 survey fully exploring a potential new revenue Considerations measure, with limited questions related to a Measure O extension.

Additionally, based upon the results of the first survey and City Council direction, the City may wish to consider an optional shorter tracking survey in the summer before the ballot placement deadline.

Research In our past surveys for the City, we conducted all surveys via telephone. However, in recent Methodology years, telephone-only surveys in communities of Cloverdale's size have become functionally impossible.

Consequently, we are recommending our dual-mode survey methodology in which interviews are conducted both online and via telephone. In recent years, nearly all of our surveys in communities the size of Cloverdale have employed this approach with great results. (We can provide more details about this methodology during our kick-off meeting.)

Data Collection Telephone and online interviews Mode

Respondent Telephone calls and email invitations Contact Method

Sample Like past research, FM3 would conduct approximately 300 interviews with likely voters in the City of Cloverdale. In this case, the respondents would specifically be likely November 2020 voters. Additionally, we would strive for a relatively even balance of online and telephone interviews to mitigate against any potential mode bias.

Margin of ±5.7 percent in 95 out of 100 cases for a sample of 300 interviews Sampling Error

Questionnaire 15-20 minutes, though surveys of this variety tend to be closer to 20 minutes (as was our last survey conducted for the City in 2013).

Language Given that approximately 17%-19% of likely November voters are Latino, we strongly recommend offering the survey in English and Spanish, as was done in 2013.

Page 3 54 Deliverables Following the completion of the survey, FM3 will present the results and key findings of the survey to staff and the City Council. FM3 can also provide additional materials upon request and will also be available for ongoing consultation and any further analysis of the research.

Cost Figure 1 contains the total estimated costs for this research. These prices are comprehensive, and include all costs for questionnaire design, sample acquisition and preparation, translation, programming, email invitations, survey hosting, telephone interviewing, data entry and analysis, and reporting.

Figure 1: Estimated Survey Costs

Survey Length 400 Interviews

15 minutes $25,000

20 minutes $27,500

We would welcome the opportunity to work with you on this research, and if you have any questions or if there is any further information we can provide, please do not hesitate to contact us. Thank you for your consideration and you may reach us as follows:

Curtis Below Catherine Lew Fairbank, Maslin, Maullin, Metz & Associates (FM3) The Lew Edwards Group (LEG) 1999 Harrison Street, Suite 2020 5454 Broadway Oakland, CA 94612 Oakland, CA 94618 (510) 451-9521 (Office) (510) 594-0224 (Office) [email protected] [email protected]

Page 4 55

PROPOSAL TO CONDUCT A

REVENUE MEASURE FEASIBILITY SURVEY

Presented to the City of Cloverdale

October 11, 2019

56 City of Cloverdale

PROFILE AND EXPERIENCE

Godbe Research Profile Legal Name & Corporate Address of Company Godbe Corporation -- DBA: Godbe Research 1575 Old Bayshore Highway, Suite 102 Burlingame, CA 94010 p. 650-288-3020 f. 650-288-3003 w. www.godberesearch.com

Year Founded Godbe Research was founded in January of 1990 and has been providing superior quality public opinion research and voting polling services continually for the past 29 years.

Corporate and Project Office: Godbe Research maintains three offices, including our corporate office in Burlingame, CA; as well as project offices in Reno, NV and Bellevue, WA. All work for the City of Cloverdale (Cloverdale or City) under this proposal will be performed from our regionally available Burlingame office, from which Bryan Godbe is based.

Number of Employees Godbe Research has a total of six (6) employees. Four employees work from our Burlingame office, and we have one employee each in our Reno, NV and Bellevue, WA offices.

Legal Form of Company Godbe Research is a corporation and is in good standing with the California Secretary of State. Godbe Research has never declared bankruptcy, has never been a defendant in any criminal or civil litigation or arbitration, and has never defaulted in the performance of a contract. Finally, Godbe Research is not a subsidiary of any ‘parent company’.

Services Provided Godbe Research is a full-service voter polling and public opinion research agency. We offer expertise in all accepted quantitative (telephone, Internet, mail and Intercept) and qualitative (focus groups, one-on-one interviews, triads) research methodologies, as well as hybrid studies (more than one methodology) and research consulting.

Godbe Research does not provide political consulting, financial advisory, legal, or underwriting services that are in complete conflict of interest with the community priorities or revenue measure feasibility survey process by having future project dollars tied to the results and recommendations from our revenue measure feasibility surveys and other public opinion research studies.

Additional Information Formed in 1990, Godbe Research is a California Office of Small Business and DVBE Certification and Santa Clara Valley Transportation Authority (VTA) certified Small Business Enterprise (SBE) and is an equal opportunity employer.

Godbe Research Experience Godbe Research, a State of California certified SBE, was founded in January of 1990. The firm is a full-service public opinion research and voter polling agency that offers

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 1 57 City of Cloverdale

its clients extensive experience in public opinion research for ballot and revenue measure feasibility, community needs assessments, resident and community priorities, public education and outreach strategies, strategic and general planning efforts, resident and user satisfaction, public sector marketing efforts, and other customized client needs. Our offices in Burlingame, CA (Corporate), Reno, NV (Southwest), and Bellevue, WA (Northwest) house a staff of highly trained and experienced researchers and a commitment to providing superior quality research and client services.

The firm has been employed by public and private sector clients, throughout the United States and internationally, and the combined expertise of the Godbe Research team spans over 50 years in the field of public opinion research. Our Team consists of the President (Bryan Godbe), Vice President (Charles Hester), and a staff of Senior Research Managers, Senior Statistical Analysts, Research Analysts, and Research Associates. Each team member has the education and experience commensurate with their position at Godbe Research, and the team regularly teaches, authors, and speaks in the field of survey research. In short, you will not find a more experienced and educated team in public opinion research.

Godbe Research has conducted almost 2,500 research projects for local government agencies since our founding in 1990. In fact, we have specific experience with voter polling for almost 400 successful California local government revenue measure processes, including general obligation bonds, parcel taxes, sales taxes, utility users taxes (UUT), transient occupancy taxes (TOT), business license taxes (BLT) real property transfer taxes (RPTT), and other funding mechanisms in general, special, and all mail ballot election cycles. Moreover, given our approach to revenue measure feasibility and community priorities, we never push a client towards an outcome not warranted by our voter polling. Thus, the cumulative win rate for our clients during our 29 years as a firm is 93% for those clients who we have recommended moving forward with a revenue measure.

In terms of voter and other public opinion research studies to specifically address community priorities and/or revenue measure feasibility for California public sector agencies, Godbe Research has conducted recent (since 2008) polling projects leading to successful outcomes for the clients such as the City of Santa Rosa (2018 sales tax), City of Morgan Hill (2018 TOT & BLT), City of Hayward (2018 RPTT), City of Albany (2018 sales tax & parcel tax, 2012 sales tax, and 2009 bond), City of Roseville (2018 sales tax), City of Grover Beach (2018 TOT and BLT), City of Santa Maria (2018 & 2012 sales tax), Town of Los Gatos (2018 sales tax and 2016 TOT), City of Hayward (2018 RPTT, 2016 & 2009 UUT’s and 2014 sales tax), City of Lodi (2018 sales tax), City of Belmont (2018 TOT and 2016 sales tax), City of Campbell (2018 bond, 2017 BLT, 2010 TOT & BLT and 2008 sales tax), City of Newark (2016 & 2012 sales taxes and 2014 UUT), City of Pleasant Hill (2016 sales tax), City of San Leandro (2016 BLT & Cannabis tax and 2014 sales tax), City of Fairfield (2016 sales tax), City of Novato (2015 & 2010 sales taxes and 2006 bond), City of Burlingame (2016 sales tax), City of San Mateo (2015 sales tax), City of Salinas (2014 & 2012 sales taxes and 2014 UUT), City of Concord (2014 & 2010 sales taxes), City of Richmond (2014 sales tax), City of Cupertino (2011 sales tax and 2010 UUT), Town of Corte Madera (2013 sales tax), Town of Moraga (2012 sales tax), and dozens of others. We are also currently working with or have recently worked with clients such as the City of San Leandro, City of San Rafael, City of Union City, City of Menlo Park, City of Folsom, City of Elk Grove, City of Concord, City of Los Altos, and others on revenue measure/voter polling for election cycles in 2020.

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 2 58 City of Cloverdale

Our experience in greater Sonoma County is also extensive. We were the pollster for the City of Santa Rosa’s 2018 sales tax measure and Sonoma County Library’s successful November 2016 sales tax measure as a special tax. We have also worked on numerous successful parcel tax and bond measures for the Cotati Rohnert Park Unified School District and Petaluma City Schools. In addition, Godbe Research was the pollster for the Sonoma Marin Area Rail Transit sales tax measure in 2008, although we were not involved in any previous failed attempt. Finally, Godbe Research has also recently worked with Santa Rosa City Schools, Windsor Park Fire Protection District, and Marin Sonoma Mosquito and Vector Control District on revenue measure feasibility surveys to evaluate election cycles in 2020.

As an organization, Godbe Research is a small business (less than 10 employees) and we manage our commitments wisely. This means managing our project load so that our President (Bryan Godbe) or Vice President (Charles Hester) can be directly involved in each project we conduct at the project manager level. Similarly, we do not take on so many projects that we need to move team members or remove team members from current projects. Thus, Godbe Research is committed to allocating the team members outlined in this proposal for the duration of this revenue measure feasibility survey, including Bryan Godbe as project manager and day to day contact for Cloverdale given his extensive experience with revenue measure feasibility surveys for dozens of recent city and county clients throughout Sonoma County and the greater Bay Area.

The research that Godbe Research performs represents a vital tool in helping to align agency needs with community priorities for our local government clients as well as evaluating the feasibility of revenue measures of all types. Through our revenue measure feasibility surveys, the Godbe Research team can: determine perception of overall quality of life and satisfaction with municipally provided services and facilities; rank agency provided services and facilities provided by a variety of agencies that serve a given community; determine or confirm the appropriate funding mechanism among available revenue measure options; evaluate baseline and informed support for a potential future revenue measure; evaluate and rank the specific projects that the voting electorate is most interested in funding, if any; identify and rank the arguments and features (as well as potential impact) of a potential future measure; evaluate the impact of potentially competing measures on the ballot from other agencies, as well as; determine the maximum tax threshold at which the necessary proportion of voters will support for a given measure, if any. Our proven approach has led to a successful passage rate of 93% for all revenue measures for which the firm has been the pollster. Moreover, this rate is for the 29-year life of the firm; in good economic times and bad.

Below is a diagram of the overall research process we undertake as part of our typical revenue measure feasibility and other voter surveys. While each of our studies is highly customized based on our client’s needs, we follow this process for each of our quantitative (and a similar process for qualitative) studies. We are here with you throughout the process and even after the survey has been completed as we understand that our research studies can feed into revenue measure strategic planning, public education and outreach, stakeholder engagement, financial review, and other activities that can take an addition six to eighteen months to culminate once the revenue measure feasibility survey portion of the overall revenue measure process has been completed.

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 3 59 City of Cloverdale

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 4 60 City of Cloverdale

PROPOSED PROJECT WORK PLAN

Godbe Research is a recognized leader in conducting voter opinion research to evaluate revenue measure feasibility for California cities, towns, counties, school districts, transportation agencies, councils of government, special districts, and other local government agencies. As such, the firm believes that the success of any project depends on recognizing the individual and unique needs of each of our clients. To this end, Godbe Research has crafted the following proposal for the City of Cloverdale to illustrate the types of considerations that go into each of our revenue measure feasibility surveys.

Research Objectives Before beginning any research project, Godbe Research spends a significant amount of time reviewing each client’s research objectives to choose the most appropriate research design. Based on the very preliminary information we’ve received regarding the needs of Cloverdale, Godbe Research understands that there are several key research objectives, the most important of which is to evaluate the feasibility of a potential future revenue measure or measures in the City, most likely as a general tax for the November 2020 election cycle. The revenue measures under consideration by the City are a new sales tax as well as an updated to the City’s current UUT, which expires in 2022. The formal and detailed research objectives will be developed and refined between Godbe Research and the City at the project kick-off meeting and as the project unfolds.

Methodology and Sample Discussion Given the fact that telephone-only surveys (even ones including cell phone-only voters) are seeing a massive decline in response rates in general and by certain demographic subgroups, as well as our specific experience with this phenomenon for agencies throughout the greater Bay Area and California in general, it is our recommendation to conduct a hybrid Internet and telephone survey of voters for this specific revenue measure feasibility survey for Cloverdale. Godbe Research has pioneered this process in mid-2013 to acknowledge and counteract declining response rates for telephone- only surveys among certain demographic subgroups as well as to leverage technologies so that a broad base of the voting electorate can chose how to respond to our voter surveys.

Accordingly, we are recommending a hybrid quantitative approach for this revenue measure feasibility survey, using an Internet survey as our primary data collection method and an email and text-based recruitment strategy. We will then supplement the Internet survey with a telephone survey methodology, after a review of Internet survey respondent demographics where we can identify and account for potential demographic sub-groups that might not respond adequately to the Internet version of the survey. The sample for all interviews will come directly from the State voter file and Sonoma County Registrar of Voters, where we have self-reported phone numbers as well as email addresses, and we know that a given respondent lives specifically in the City of Cloverdale. Clients who have transitioned to this model for their successful revenue and ballot measures include the Sonoma County Library, City of Santa Rosa, Cotati-Rohnert Park Unified School District, City of Novato, City of San Mateo, City of San Rafael, College of Marin, City of Campbell, City of Pleasant Hill, and almost every other Godbe Research client since the June 2014 election cycle.

This dual methodological approach will cost effectively allow us to collect data from City voters based on how potential respondents prefer to interact with various survey response technologies in order to maximize our sample size and statistical validity for

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 5 61 City of Cloverdale

the survey, not to mention demographic and geographic representation of voters across the Cloverdale community. Finally, for the telephone modality portion of the overall survey, we will also make sure to include ‘cell phone only’ voter households, given that we can identify cell phone exchanges within the voter sample as well as conduct third party matching, which will help us with both the Internet (text to Internet) and telephone (calling to cell phones) modules. Thus, given our hybrid methodology and listed over sampling frame, we will have the most inclusive survey process possible, while still allowing only Cloverdale registered voters to participate in the revenue measure feasibility survey process.

Scope of Work Below, Godbe Research has crafted our recommended scope of work for the City of Cloverdale to illustrate the types of considerations that go into each of our revenue measure feasibility surveys and other related studies. While each of our projects is customized to the needs of a given client, there is a specific and proven process to conducting a survey to address revenue measure feasibility. Based on this process, specific services for the survey of Cloverdale voters are envisioned to include:

 Conducting an in-person kick-off meeting with the City, as well as additional meetings, conference calls, and correspondence to discuss the research objectives and other aspects of the revenue measure feasibility survey in detail.

 Reviewing voter and resident demographics in the City, any related previous opinion research data (from the City and other agencies that serve Cloverdale), and other information that will help to inform and support the revenue measure feasibility survey process.

 Designing and refining a survey instrument of approximately 18 to 22-minutes in length so that it addresses the research objectives of the City of Cloverdale related to this revenue measure feasibility survey process. This is done through an iterative process between Godbe Research and the City with multiple points for input, review, and approval prior to finalizing the survey.

 The survey will be designed to be formatted for both Internet and telephone survey modalities as a ‘hybrid survey’ and both versions of the survey will be identical save for survey instructions specific to each methodology.

 As a final note, we typically provide survey length ranges of 15 to 20- minutes for our revenue measure feasibility surveys, however, given the relatively small size of the City’s likely November 2020 voting electorate, we would need a longer survey length to test two potential revenue measures (one primary measure and one fallback measure) vs. splitting the sample into two sub-samples should this be of interest to the City.

 Programming, refining, and testing the Internet version of the survey instrument using our Internet survey software package. This will be done by our team of IT and programming experts.

 CATI programming the survey version of the survey instrument for efficient and accurate data collection, and training telephone interviewing personnel on the questionnaire and interviewing protocol.

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 6 62 City of Cloverdale

 For our telephone interviewing projects, Godbe Research uses only live interviewers who have been trained on the survey questionnaire and who are located in the western United States.

 Pre-testing the survey instrument in both modalities to ensure that the questions and response codes are understandable to respondents, and to ensure that the survey length coincides with the budgeted survey length for the project.

 Development of a recruitment email (email to Internet) and text (text to Internet) for the Internet version of the survey and working with the City so that Godbe Research can send recruitment emails and texts to registered voters with known email addresses and cell phone numbers in the voter file, respectively. The use of the voter file also allows us to ensure that a given respondent to the survey, in any format, is an actual voter residing within the boundaries of the City of Cloverdale and is likely to vote in November 2020 given that the voter file is tied to a specific voter and physical address located within the City and voting propensity is a variable that we use to stratify our sample.

 It is also possible to match any internal email lists the City has compiled (e.g. communications lists, park and recreation lists, etc.) to the voter file, so that we can include additional voter contact information such as email address and/or cell phone, based on a match of first name, last name, and physical address. Having said this, all identifying information for any City provided list and voter file list will be redacted and not included in our analysis and reporting.

 As a final note, the recruitment email will come from the City’s recognizable @ci.cloverdale.ca.us email domain for familiarity as well as to ensure voters that the recruitment email is not spam or malware. The email and text should also be signed by the City Manager or Finance Director to convey the importance of the study to the City.

 Development of a stratified and clustered listed sample of City of Cloverdale voters likely to vote in the election cycle as the cycles of interest and opportunity to the City for a potential future revenue measure. This would include the November 2018 general election cycle as an opportunity for a general tax measure (50% +1 support needed), although the final election cycles to be included in our sampling frame will be decided between the City and Godbe Research.

 The sample will be primarily constructed using email addresses (email to Internet) and cell phones (text to Internet) from the voter file, as the Internet modality will be conducted first in the hybrid survey process. Once we have developed the Internet sample, the rest of the sample will be de-duplicated by matching names, addresses, and phone numbers from Internet survey respondents to those in the voter file. We will also remove any voter from the telephone survey sample who previously completed the survey via the Internet. As a final measure, we will ask telephone survey respondents in that sample if they have already completed the survey via the Internet and will remove those voters from the survey process through a screening question.

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 7 63 City of Cloverdale

 For review, we have identified that there are a total of approximately 4,653 registered voters in the City of Cloverdale. Within the voter file, we have known email addresses for approximately 1,788 total voters or a healthy 38% of the total voting electorate in the City. We also have cell phone numbers for approximately 1,294 Cloverdale voters or roughly 28% of City voters. For comparison, we also have landline telephone numbers for roughly 1,928 City voters or 41% of the voting electorate. For the November 2020 election cycle, we have a similar percentage of email addresses, cell phone numbers, and landline telephone numbers.

 Optionally translating the telephone version of the survey instrument into Spanish and conducting up to 10% of telephone interviews in Spanish, based on the needs and communications protocols of the City of Cloverdale.

 While the City has roughly 19% Hispanic voters by surname, a much smaller 7% of voters are estimated to be Spanish speaking and only 32 voters in the City requested Spanish-language election materials in the last major election cycle (November 2018).

 Conducting approximate 18 to 22-minute Internet and telephone interviews with approximately 300 (n=300) total Cloverdale voters according to a strict interviewing protocol and our approved sampling design. A sample size of 300 will provide for a margin of error of no greater than +/-5.6% at the 95% confidence level, when looking at all City voters, including voters in the November 2020 election cycle of interest and opportunity to the City of Cloverdale.

 As previously stated, we typically use a split sample design to evaluate two potential revenue measures in the same survey so voters don’t conflate that there could be two measures on the same ballot, however, with an anticipated sample size of 300 voters that would leave us with two sub-samples of 150 interviews each, which presents a margin of error of +/-8% at the same 95% confidence level. Thus, our recommendation will be to focus on a primary revenue measure (sales tax OR UUT) and then test a fallback measure at the end of the survey.

 Merging the Internet and telephone data files, as well as processing and weighting the data to adjust for population distribution and strategic oversampling, as needed to reflect the likely voter population of Cloverdale for the election cycles of interest to the City, including November 2020.

 Developing a topline report of aggregate findings for Cloverdale as the first reporting deliverable for the revenue measure feasibility survey process.

 We will also collectively meet with the City to review the topline/aggregate survey results, which will help us craft our more detailed reporting to be of maximum value to the City.

 Analyzing the data from the survey and producing a report of findings, conclusions, and recommendations for the revenue measure feasibility survey. Our reports typically contain a methodology discussion, key findings and conclusions, appropriate analysis (including graphics) for the measure being tested, a complete set of crosstabulations, and a copy of the survey questionnaire (in all languages administered).

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 8 64 City of Cloverdale

 In addition, the City will receive several value-added modules, unique to Godbe Research, including: a feasibility analysis on whether the City in advised to move forward with a measure and what type of measure (UUT or sales tax AND general or special tax); a ballot question wording recommendation based on the benefit rankings from the survey; an election timing module looking at the election cycles of interest to the City; a tax threshold module looking at the tax rates tested in the survey and how they are impacted by the potential duration of the measure, and; a profile of support and opposition.

 Presenting the results and recommendations from the revenue measure feasibility survey to Cloverdale for which the length and content will be based on City needs.

 Post-survey consulting on the results and recommendations from the revenue measure feasibility survey throughout the range of planning, outreach, and other activities, as need by City of Cloverdale (ongoing/no additional charge).

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 9 65 City of Cloverdale

PROJECT SCHEDULE DISCUSSION

Project Meetings Based on our typical project approach, Godbe Research expects numerous in-person and conference call meetings with the City of Cloverdale during the revenue measure feasibility survey process. This will likely include an in-person meeting to kick off the project, an in-person meeting or conference call meeting(s) to review the draft questionnaire, a conference call or in-person meeting for the topline report, a conference call to discuss the draft report, and an in-person presentation of findings to the City.

Project Timeline Because of our experience in conducting similar surveys for a wide variety of local government agency clients, Godbe Research generally prefers to conduct a hybrid survey processes over about an eight-week time frame. However, preliminary results can be made available sooner, if required. Below is a general timeline that reflects major project milestones and tasks in number of days.

A formal timeline will be provided a few days after the project kick off meeting, where we can discuss scheduling needs and meeting dates in greater detail. Finally, please note Cloverdale meetings (e.g. project kick off meeting) and tasks (e.g. questionnaire review) have been italicized for easy review below.

Revenue Measure Survey Tasks Approx. Time Survey Kick-Off Meeting w/ Cloverdale 1 Day (1 to 2 hours)

Review of Previous Surveys and Data 2 to 3 Days

Questionnaire Drafting and Refinement 8 to 10 Days

Sample Development and Matching 3 to 5 Days (concurrent with questionnaire drafting)

Meeting to Review Draft Survey w/ the City 1 Day (1 to 2 hours)

Questionnaire Revisions (as needed) 3 to 5 Days

Survey Pretest 1 Day

Programming and Testing of Internet Version 3 to 4 Days

CATI Programming of Telephone Version 2 Days (concurrent with Internet programing)

Spanish Translation and Programming 2 to 3 Days (optional)

Data Collection / Interviewing 7 to 9 Days (at least two full weekends are recommended based on the number of voters in the City)

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 10 66 City of Cloverdale

Initial Data Processing 2 to 3 Days

Topline Report Meeting/Discussion w/ Cloverdale 1 Day (1 to 2 hours)

Survey Analysis and Reporting 10 to 12 Days

Report Changes (if needed) 2 to 3 Days

Presentation of Survey Findings to the City After Final Report Delivery

Post-Survey Consulting on Results and Ongoing/As Needed Recommendations with Cloverdale

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 11 67 City of Cloverdale

PROJECT MANAGER

Reliable voter survey results depend on having a firm that understands the complexities and nuances of survey research design, including sampling theory of ‘likely’ voters, questionnaire and skip pattern design, weighting schemes, and multivariate data analysis. Indeed, although it can appear easy to conduct a survey of voters, it is in fact very difficult to design and conduct a survey where the resulting data are reliable measures of the opinions and behaviors one intends to measure, and the data can be accurately projected to the larger population of interest.

The team at Godbe Research is comprised of recognized experts in survey research design and implementation, and for this study we will assign our most experienced team members with the ability to add more should the need arise. For example, our Project Manager for this project, Bryan Godbe (President) has designed and conducted over 200 survey research projects in the past three years alone. Bryan will execute all stages of the survey project for the City of Cloverdale, including sampling design and questionnaire development, overall project management, analysis, reporting, and presentations, and will be the day-to-day contact from Godbe Research. Bryan will be assisted by other Godbe Research team members, as necessary and a brief resume for Bryan has been provided below.

Bryan Godbe, M.A. President and Principal Researcher President and Founder of Godbe Research, Mr. Godbe has over 20 years of experience in public opinion research, public relations and government affairs. In this capacity, he has conducted public opinion and market research projects at the national, state, and local levels including projects for the Cities of Portland (Oregon), Tacoma (Washington), Henderson (Nevada), San Francisco, San Diego, Los Angeles, Sacramento, and San Jose (California).

Mr. Godbe received a Silver Anvil Award from the Public Relations Society of America for the development and implementation of an outstanding government affairs program on behalf of the Contra Costa Water District for a larger water storage infrastructure ballot measure project. This program was based on Mr. Godbe's extensive research including baseline research, focus groups and three tracking polls. In addition, Mr. Godbe has been the project manager for recently successful revenue and ballot measures for the City of Santa Rosa, Sonoma County Library, City of Novato, City of San Rafael, Cotati-Rohnert Park Unified School District, City of Burlingame, City of Belmont, City of Suisun City, City of Campbell, City of Watsonville, City of Salinas, and dozens others. Finally, Bryan was the pollster for the successful 2008 sales tax for the Sonoma Marin Area Rail Transit District, although he did not work on any of the preceding attempts.

Prior to founding the firm, Mr. Godbe was Vice President of Research at a California based public relations firm. Mr. Godbe also previously served as the Senior Research Consultant at the Center for the Study of Los Angeles, at Loyola-Marymount University. He has a Master’s Degree from the University of Michigan where he studied survey research methodology at the Institute for Social Research; and a B.A. degree from the University of California, Berkeley.

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 12 68 City of Cloverdale

CLIENT REFERENCES

Below are several client references for the City of Cloverdale to contact demonstrating the experience of Godbe Research with similar types of revenue measure feasibility projects. Feel free to contact any of our references at your convenience or let us know if you would like us to assist in making contact.

City of Santa Rosa Projects: Revenue Measure Tracking Survey 2016 Revenue Measure Feasibility Survey 2016 Contact: Alan Alton, Deputy Finance Director Phone/Email: 707-543-3140 / [email protected] Notes: Godbe Research was the pollster for the City of Santa Rosa’s successful November 2018 sales tax measure. We also provided polling for the unsuccessful affordable housing bond the City placed on the same ballot; however, our results were in line with the actual Election Day results and the City decided to place the measure on the ballot regardless.

City of San Rafael Projects: 2019/17/15/13/11/09/07/05 Resident Satisfaction & Priorities Surveys 2013 Sales Tax Measure Feasibility Survey 2009 Parcel Tax Measure Feasibility Survey 2006 Parcel Tax Measure Feasibility Study 2005 Sales Tax Measure Feasibility Study Contact: Jim Schutz, City Manager Phone: 415-485-3070 Notes: Godbe Research was the pollster for the City’s 2013 general sales tax renewal, 2010 special parcel tax renewal, 2010 library parcel tax, 2006 special parcel tax, and 2005 general sales tax.

City of Campbell Projects: Bond vs. Parcel Tax Measure Feasibility Survey 2018 Revenue Measure Feasibility Survey 2016 Resident Satisfaction and Priorities Survey 2015 BLT/TOT Survey of Voters 2010 Sales Tax Measure Tracking Survey of Voters 2008 Resident Satisfaction and Priorities Survey 2008 Contact: Al Bito, Assistant City Manager Phone: 408-866-2125 Notes: General sales tax passed in November 2008. BLT and TOT passed in November 2010. A Cannabis-based BLT was also passed in the spring of 2017 and a bond measure was passed in November 2018.

City of Belmont Projects: Revenue Measure Feasibility Survey 2018 Revenue Measure Feasibility Survey of Voters 2016 Revenue Measure Feasibility Survey of Voters 2015 Contact: Thomas Fil, Finance Director Phone/Email: 650-595-7433 / [email protected] Notes: Godbe Research completed revenue measure feasibility surveys of voters for the City in 2015 and 2016, with a sales tax measure passing in November 2016. A TOT measure was also passed by the City in November 2018 based on Godbe Research polling.

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 13 69 City of Cloverdale

Cotati-Rohnert Park Unified School District Projects: 2016 Bond Measure Feasibility Survey 2015 Parcel Tax Measure Feasibility Survey 2013 Bond Measure Feasibility Survey 2011 Parcel Tax Measure Feasibility Survey Contact: Michael Watenpaugh., Superintendent Phone: 707-792-4722 Notes: Godbe Research was the pollster for the District’s successful 2016 and 2014 bond measures, as well as their successful 2015 and 2012 parcel taxes.

City of Grover Beach Projects: Resident Satisfaction & Revenue Measure Feasibility Survey 2019 Resident Satisfaction & Revenue Measure Feasibility Survey 2017 Contact: Matt Bronson, City Manager Phone/Email: 831-473-4567 / [email protected] Notes: Godbe Research conducted a resident satisfaction survey for the City of Grover Beach in 2018, where we also tested a business tax based on square footage and an increase to the City’s transient occupancy tax/TOT. Both measures passed in November 2018. We are also just beginning a similar process with the City looking at the November 2020 election cycle.

Sonoma County Library Projects: Sales Tax Measure Tracking Survey 2016 Sales Tax Measure Feasibility Survey 2016 Contact: Ken Nieman, Chief Financial Officer Phone/Email: 707-545-0831 / [email protected] Notes: Godbe Research was the pollster for the Sonoma County Library’s successful November 2016 sales tax measure. The Library employed a hybrid Internet and telephone survey methodology for both the baseline and tracking survey of voters.

Proposal to Conduct a Revenue Measure Feasibility Survey Godbe Research Page 14 70 City of Cloverdale

PROPOSED PROJECT COSTS

Godbe Research takes great pride in delivering reliable and practical opinion research projects ‘on time and on budget’. In doing so, we prefer to provide a firm, fixed fee format for our proposals. This is because we do not believe in assigning arbitrary hours and rarely do projects (even highly similar in nature) take the same amount of time or resources. Thus, we feel that firm and fixed-fee pricing represents the best value to our clients by pricing our survey projects based on the three most important parameters in any survey process: sample size/number of interviews; survey length, and; languages in which the survey is administered.

Based on our understanding of the needs of this specific revenue measure feasibility survey for the City of Cloverdale, Godbe Research has provided costs to conduct an 18 to 22-minute survey comprised of up to 300 (n=300) total Cloverdale voters likely to vote in the election cycles of interest and opportunity to the City, including November 2020. The survey will be developed using a hybrid Internet and telephone survey methodology approach, with the Internet modality conducted first, followed-up shortly thereafter by the telephone modality. Finally, we have also provided optional costs to translate the telephone version of the survey instrument into Spanish and to provide Spanish-language interviewing, based on respondent preference.

The prices below reflect the all-inclusive costs to complete the survey project -- the overall cost will not exceed those shown below, provided that parameters (e.g. hybrid survey methodology, survey length, sample size, etc.) of the project conform to those outlined in this proposal. Should project parameters or City of Cloverdale needs change, we will be happy to provide amended costs prior to proceeding.

Hybrid Survey of up to 300 (n=300) Cloverdale Voters Project Task 18-min. 20-min. 22-min. Listed Voter Telephone Sample $600.00 $600.00 $600.00 Email Sample Purchase $400.00 $400.00 $400.00 Additional Cell and Email Matching $300.00 $300.00 $300.00 Internet Version Programming/Testing $4,250.00 $4,500.00 $4,750.00 CATI Programming of Telephone Version $1,350.00 $1,500.00 $1,650.00 Internet Version Recruitment/Hosting $500.00 $500.00 $500.00 Telephone Interviewing $6,200.00 $7,400.00 $8,600.00 Data Processing $800.00 $800.00 $800.00 Research Fee $7,250.00 $7,250.00 $7,250.00 Project Management $2,500.00 $2,500.00 $2,500.00 Misc./Travel Expenses $250.00 $250.00 $250.00 English-Only Feasibility Survey $24,400.00 $26,000.00 $27,600.00

Spanish Translation and Programming $625.00 $750.00 $875.00 Spanish Interviewing Fee - Phone $400.00 $500.00 $600.00 English and Spanish Survey Total $25,425.00 $27,250.00 $29,075.00

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GODBE RESEARCH www.godberesearch.com

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72 Measure P Excise Tax Reporting Month Tax Penalties & Fees Annual Permits October, 2018 $ 8,391.25 $ 3,792.75 November, 2018 $ 7,164.22 $ 1,788.60 December, 2018 $ 17,304.56 $ 1,416.11 January, 2019 $ 14,790.51 $ 62.93 February, 2019 $ 6,458.87 $ - March, 2019 $ 10,045.54 $ 3,342.00 April, 2019 $ 14,738.22 $ 3,224.00 $ 25,910.50 May, 2019 $ 12,813.27 $ 1,874.00 June,2019 $ 22,243.73 $ 3,232.00 July, 2019 $ 20,576.79 $ 4,294.00 August, 2019 $ 16,644.68 $ 983.00 September, 2019 $ 11,373.93 $ - October, 2019 $ 15,061.64 $ - November, 2019 December, 2019 January, 2020 February, 2020 March, 2020 April, 2020 May, 2020 June, 2020

TOTALS $ 177,607.21 $ 24,009.39 $ 25, 910.50 GRAND TOTAL $ 227,527.10

Payors: BZL; Cloverdale Delivers; Old River Road, Red Door Remedies; Seed2Soul