Human Resources: Meeting Today’S Challenges
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Indiana Workforce Recovery: Numbers to know | Human Resources: Meeting today’s challenges Magazine of the Indiana Chamber of Commerce July/August 2019 INDIANA WESLEYAN UNIVERSITY . NATIONAL & GLOBAL ESTABLISHED 1920 . REGIONALLY ACCREDITED . NOT-FOR-PROFIT MARTIN MBA . SHINE90+ ONLINE & ONSITEBRIG DEGREEHTER PROGRAMS ENROLL NOW Master of Science in Human Resource Management TEXT IWU TO 58052 | IWUeducation.com 14 ONSITE LOCATIONS ■ INDIANA ■ OHIO ■ KENTUCKY Nyhart Ad July/August 2019 – BizVoice/Indiana Chamber 1 PRESIDENT'S MESSAGE Sharing the Message With an ‘R’ Focus www.bizvoicemagazine.com July/August 2019 | Volume 22, Number 4 I recently read an article noting that 2019 is the 50-year ® anniversary of the iconic television program Sesame Street. BizVoice In a world today in which we emphasize lifelong learning, Publisher Kevin Brinegar it started for so many preschoolers over the last half [email protected] century with this public broadcasting combination of education and entertainment. Editor Tom Schuman In honor, we’ll utilize one of the show’s early staples – the (317) 264-3792 Letter of the Day – and declare this BizVoice® to be the “R” [email protected] issue as in: Art Director Tony Spataro • Report Card: The biennial Indiana Vision 2025 evaluation measures Indiana against [email protected] the other 49 states in key economic measures. The bottom line is that while our state does possess a strong business climate, other states are not standing still in their effort Managing Editor Rebecca Patrick to improve. And glaring weaknesses remain – think health care behaviors and [email protected] outcomes. Advertising • Results, in the form of a long list of 2019 legislative outcomes and which legislators Tim Brewer voted in support of these pro-jobs, pro-economy measures. (317) 496-0704 [email protected] • Recovery, including rural challenges: Our Indiana Workforce Recovery series Writers/Editors continues with three entries: enlightening survey results and new resources, fighting Symone C. Skrzycki the opioid epidemic in rural locations and the important programs of one entity in Charlee Beasor northeastern Indiana. Mission • Royalty in the world of golf: The Indiana Icons series features Part 1 of a look at To inform and influence Pete and Alice Dye. They changed the sport with their devotion to the game, from Contributors their own accomplishments as players to designing some of the leading courses in this Chris Cimaglio state and beyond. Family, friends and colleagues bring their story to life. Heather Haas Genevieve Roberts • Resources, as in the HR efforts that are so important to leading our organizations. We share the perspectives of many in the industry in addition to advisers and Indiana Chamber Chair Paul Thrift consultants. Recruitment, retention and resumés are among the key topics. Thompson Thrift Terre Haute • Rolls-Royce: One might be surprised to learn more Rolls-Royce products are built in Indianapolis than anywhere else in the world. Discover the company commitment Indiana Chamber Vice Chair and multi-year expansion that has taken place. Tim Haffner Faegre Baker Daniels Fort Wayne Thank you, as always, for reading BizVoice. President and CEO Kevin Brinegar Kevin Brinegar President and CEO BizVoice® (ISSN 1521-0146) is published bimonthly by the Indiana Chamber of Commerce, 115 W. Washington, Suite 850S, P.O. Box 44926, Indianapolis, IN 46244-0926. BizVoice® magazine is provided as a benefit of membership in the Indiana Chamber of Commerce. Non-member subscriptions: $25.20 per year (includes sales tax). Periodicals postage paid at Indianapolis, IN and additional mailing offices. POSTMASTER: Send address changes to BizVoice®, 115 W. Washington, Suite 850S, P.O. Box 44926, Indianapolis, IN 46244-0926. Indiana Chamber of Commerce, 115 W. Washington, Suite Indiana Chamber Mission: 850S, Indianapolis, IN 46204 Phone: (317) 264-3110 | Fax: (317) 264-6855 Cultivate a world-class environment which provides economic opportunity and prosperity for www.indianachamber.com | [email protected] the people of Indiana and their enterprises. ©Copyright 2019, Indiana Chamber of Commerce 2 BizVoice/Indiana Chamber – July/August 2019 You and your employees can save big with ChamberCare Savings Find out how you And save up to 5% on an Anthem plan! can save up to 5% Anthem Blue Cross and Blue Shield (Anthem) has partnered with the Indiana Chamber of Commerce to bring you ChamberCare Savings. on any Anthem plan.* For small business with 51-99 employees, these plans offer great health care coverage with big savings when you use our networks. Contact Brock Hesler at With ChamberCare Savings, you’ll even get discounts on dental, [email protected] vision, life and, long-term and short-term disability coverage, too! 1-317-264-7539 *Discount only applied to Chamber members who do not already have Anthem insurance Life and Disability products underwritten by Anthem Life Insurance Company. Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc. Independent licensees of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. 1647931 60942INEENMUB 07 16 July/August 2019 – BizVoice/Indiana Chamber 3 CONTENTS Indiana’s Leading Statewide Business Magazine Cover photo: The presence of Pete and Alice Dye, with the bronze statue dedicated in 2014 on the 50th anniversary of Crooked Stick, is seen and felt by all visitors to the Carmel golf club. Winner of 94 national, state awards since 1999 18 FURTHERMORE CHAMBER CHAMPIONS • ExecConnect: A conversation with the new leader at SEP . 14 • Documenting the legislative victories . 26 • Legislative Vote Analysis: Grading the lawmakers . 28 • Member Spotlight: Rolls-Royce speeds forward . 48 INDIANA VISION 2025: SUPERIOR INFRASTRUCTURE • Preparing for our energy future . 32 • Quick Hits: Power of the voice; meeting broadband needs; technology in the tunnel . 36 INDIANA WORKFORCE RECOVERY • Employer survey results reveal gap in workplace drug strategies and best practices; new tools available to assist . 38 • Bowen Center strives to help employers and communities . 44 COVER STORY HUMAN RESOURCES: DRIVING THE PROFESSION FORWARD 18 • Roundtable discussion: Adapting to the ever-changing Greats of the Game mix of issues . 52 • Guest Column: Hiring for Fit . 55 Pete and Alice Dye touched the lives of so many people connected • Conference messages: Stay resilient and keep the to the golfing world. Part 1 of this Indiana Icons series profile proper perspective . 56 begins to look at their impact in Indiana and beyond. • Conference attendees: Sharing their insights on what makes the career special . 58 Series Sponsor: • Guest Column: Reversing the Drain . 62 • Recruiting techniques and strategies must adapt with the times . 64 • Quick Hits: Instant pay apps; visas for H-1B spouses; moving 401(k) dollars . 66 • Guest Column: Building for the Future . 68 FEATURE STORIES 30 Keeping Score for the State The Indiana Vision 2025 Report Card compares Indiana to the other 49 states on 65 metrics related to 37 goals of the economic development action plan. Find out the key results. 40 Rural Responses Opioid and other drug challenges can pose particularly 48 daunting in smaller cities and towns. A state association and local communities share some of their strategies. DEPARTMENTS 2 President’s Message Fourth of a yearlong series: 5 Chamber Report – Revealing the Report Card 6 Go To It 8 Business Resources 9 In Pictures – Board of directors meeting 10 Best Places to Work photos 13 Tweet Street 70 Found Elsewhere – Restaurant report 4 BizVoice/Indiana Chamber – July/August 2019 CHAMBER REPORT REPORT CARD TIME FOR INDIANA The biennial Indiana Vision 2025 Report Card was released in June. Nearly 100 business and community leaders participated in the central Indiana regional forum, one of six events taking place thus far with more to come. See the full story, including photographs from the forum in South Bend, on Page 30. Better to be alerted than alarmed. Lake City Bank’s Fraud Prevention tools help you get out in front of fraud before it happens. Alerts to your email or mobile device warn you before unrecognized debits clear your account. It’s just one of our technology-driven Treasury Management services that help you focus on the business at hand, worry free. Call (888) 522-2265, select option 3, then 2 Drop in. lakecitybank.com July/August 2019 – BizVoice/Indiana Chamber 5 GO TO IT Supervising and Managing People Workshop Workplace Violence: Prepare, September 11-12 Indiana Chamber Conference Center Protect Your Employees • Acquire knowledge about what’s expected Today’s workplace is much different than it was even a decade ago. The increasing of a supervisor number of shootings and other attacks have made it more important than ever to protect • Learn effective approaches regarding performance feedback and apply them in employees from internal and external dangers. mock scenarios Equip yourself with valuable strategies at the Active Threats in the Workplace • Chamber member discounted price: $599 conference, presented by Vantage Point Consulting. • List price: $699 The new program will take place at the Indiana Chamber Conference Center. Choose from two dates: August 14 or November 13. 2019 Indiana Wellness Summit Topics include: September 17-18 • Prevention techniques to keep your business safe and secure JW Marriott Indianapolis • Indicators that may predict threat behavior • Attend Indiana’s largest gathering of • De-escalation techniques for business owners wellness professionals • Response to an active threat • Find out how to measure your return on investment • Run. Hide. Fight • See ad on Page 16 or visit • Workplace violence warning signs www.IndianaWellnessSummit.com • Mental state of mind • A checklist for attendees to use in their own organization Harassment in the Workplace: Register online at www.indianachamber.com/conferences or by calling Nick at Prevention and Management (800) 824-6885.