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SOLOMON AIRLINES We’Re Redefining Airline Growth ISSUE APRIL 2015 7 ISSN 2304-5043 PACIFICAVIATION MAGAZINE THE PACIFIC'S LEADING AVIATION MAGAZINE | No.1 in Circulation and Readershipskies FEATURE AIRLINE: SOLOMON AIRLINES We’re redefining airline growth Maximize the revenue from every seat sold Travelport’s Merchandising Platform transforms the way you deliver, differentiate and retail your brand to over 67,000 travel agency customers globally. Our award-winning and industry-leading technology, encompassing Rich Content and Branding, Aggregated Shopping and Ancillary Services, is designed to maximize the revenue you can generate from every seat sold. Discover how our platform can help grow your business. Please contact [email protected] for more information. © 2014 Travelport. All rights reserved travelport.com ISSUE APRIL 2015 7 ISSN 2304-5043 PACIFICAVIATION MAGAZINE skies FRONT COVER: Solomon Airlines See cover story for more information 13 20 40 56 Contents 04 MESSAGE FROM THE EXECUTIVES 41 SUNFLOWER AVIATION LIMITED Message from Director SPC Economic 43 PACIFIC FLYING SCHOOL Development Division Message from Secretary-General Association of 46 PACIFIC AVIATION SAFETY OFFICE South Pacific Airlines PASO climbing to greater heights 06 ASSOCIATION OF SOUTH PACIFIC 47 PACIFIC AVIATION SECURITY AIRLINES Pacific Island aviation security capacity building Regional meeting of aviation experts at the 61st ASPA 49 TRANSPORTATION SECURITY General Session ADMINISTRATION 12 CIVIL AVIATION AUTHORITY OF NEW Aviation security: The importance of building CALEDONIA unpredictability and randomisation into the Aviation The engineering services of the Civil Aviation Authority Security Service of New Caledonia 51 MANAGING AIRCRAFT ASSETS We’re 13 FIJI'S MINISTERIAL STATEMENT 53 INTERNATIONAL AIR TRANSPORT Ministerial Statement in relation to Civil Aviation in Fiji ASSOCIATION 18 FIELDAIR ENGINEERING LIMITED Introducing the International Air Transport Engineering for Change Association’s Standard Safety Assessment programme 22 FEATURE AIRLINE 54 AIRWAYS NEW ZEALAND redefining Solomon Airlines Airways New Zealand to trial automatic dependent surveillance-broadcast technology in the Pacific 27 PACIFIC AVIATION NEWS 56 TRAVELPORT 32 FIJI BIOSECURITY airline growth Redefining airline growth with a new approach to Fiji’s biosecurity requirements for travellers merchandising AIR TRAVEL AND HEALTH 34 NORTON WHITE Understanding air travel and health 58 Dealing with problem passengers and customers Maximize the revenue from every seat sold ATR 38 A COUPLE OF AIRCRAFTS FROM AROUND THE The right aircraft for island-hopping in the Pacific 62 Travelport’s Merchandising Platform transforms the way you deliver, REGION differentiate and retail your brand to over 67,000 travel agency customers Have you got any stories or photos that you want to share regarding aviation in the Pacific? globally. Our award-winning and industry-leading technology, encompassing Please send us an email to [email protected] Rich Content and Branding, Aggregated Shopping and Ancillary Services, is designed to maximize the revenue you can generate from every seat sold. © Copyright SPC / ASPA 2014 For more information, contact: Secretariat of the Pacific Community 2nd Floor, Lotus Building, Nabua | Private Mail Bag, Suva, Fiji Parts of this document may Tel: +679 337 0733 Fax: +679 337 0146 | Email: [email protected] Discover how our platform can help grow your business. be reproduced, provided Website: http://www.spc.int/edd Please contact [email protected] for more information. acknowledgement is made to this publication and SPC and ASPA as Disclaimer: All care and diligence has been used in extracting, analysing and source. compiling this information, however, SPC and ASPA gives no warranty that the information provided is without error. © 2014 Travelport. All rights reserved travelport.com Cover photo by: Solomon Airlines Layout & Design: Emily Naidike, Create Seven Prepared by the Economic Development Division, Secretariat of the Pacific Community SPC ECONOMIC DEVELOPMENT DIVISION Message from Director, SPC Economic Development Division Welcome to another edition of Pacific Skies. This edition covers a range of topics of relevance to aviation in the Pacific, including aircraft, airlines, airport infrastructure, biosecurity, commerce technology, engineering, health, safety, security, training, and unruly passengers. And our Pacific Aviation News section continues to report on a wide range of airline activity in the region. The focus of this month’s feature on airlines have undertaken to maintain and airlines operating in the region is Solomon improve safety standards in the region. The Airlines. The airline is a major contributor Association of South Pacific Airlines has to the economy of Solomon Islands and been leading efforts to get its members to is starting to expand its international undertake the International Air Transport John Hogan Director presence with a new route from Honiara Association’s Operational Safety Audit SPC Economic to Sydney commencing in June this year programme, which emphasises continuous Development Division and a partnership established with Air improvement and adequate management Niugini and Air Vanuatu for services on the of risks as means to enhancing the safety Port Moresby – Honiara – Port Vila route. of airline operations. While compliance with existing safety regulations is actively Also included in this edition is a Ministerial 4 encouraged, the future of any successful Statement on civil aviation in Fiji. It provides organisation is its ability to plan for and readers of the magazine with a clear outline "The Association adequately manage changing operating of the Government of Fiji’s approach to civil of South Pacific environments. aviation, now and into the future. We would Airlines has been be happy to publish official statements As with all our previous editions, our thanks leading efforts to on civil aviation from other countries and are again extended to those who have get its members territories in the region should they be made contributed articles and other material to undertake the International available to SPC. Such statements provide that is making this magazine a ‘must read’ Air Transport guidance on current and future civil aviation for stakeholders. And we also extend our Association’s policy settings, enabling all stakeholders thanks to our advertisers, with this edition Operational Safety to move forward with plans to expand an being the most successful yet in terms Audit programme, industry that is a vital component of most of the volume of advertising. Such great which emphasises economies in our region. support enables us to continue to produce continuous the magazine for the benefit of the aviation improvement Another factor critical to the success of community in the Pacific. and adequate the civil aviation industry is safety. There management of have been numerous reports in the media I hope you enjoy the seventh edition of risks as means recently providing commentary about Pacific Skies. to enhancing the the safety regulatory environment in the safety of airline Pacific. Perhaps less well known is the work operations." PACIFIC SKIES MAGAZINE Issue 7 2015 ASSOCIATION OF SOUTH PACIFIC AIRLINES Message from the Association of South Pacific Airlines (ASPA) Enhanced IOSA will improve safety and security of the industry Greetings from ASPA and may I offer my best wishes to our readers for a prosperous 2015. In the airline industry, wishing each other an ongoing internal assessment process prosperity is expressing a sincere hope using IOSA provisions in their quality that there will be prosperity. History has assurance programme and provide a proven that, despite the best laid plans, conformance report as a record of ongoing there are occasions when things go wrong evaluations against IOSA provisions before George Faktaufon Secretary-General in our industry. The Malaysian flights 370 each recurrent IOSA audit. The information Association of South and 17 clearly indicate this. Sometimes in the conformance report will be reviewed, Pacific Airlines these things happen through no fault of verified and then form part of the overall the airlines, and other times they occur IOSA assessment. Airlines were given because of deficiencies in the systems the opportunity to undergo an enhanced or processes. IOSA on a voluntary basis from 2013. However, none of the ASPA airlines took 5 Clearly the airline industry needs to be more advantage of this trial period to familiarise alert now than ever before in ensuring that "Clearly the airline themselves with the new elements of the all their requirements, both internal and industry needs to IOSA process. be more alert now external, are met or exceeded, particularly than ever before in with regard to safety and security of their The overall objectives of e-IOSA are based ensuring that all their operations. on achieving four ‘pillars’ of effective airline requirements, both operations. These are described below. Since the introduction of the International Air internal and external, Transport Association’s Operational Safety 1. Continuity – airlines will maintain are met or exceeded, particularly with Audit (IOSA) in 2003, audit principles have continuing conformity with all IOSA regard to safety basically remained unchanged. The initial standards throughout the registration and security of their goals of establishing a broad foundation for period by conducting ongoing internal operations." improved operational safety and security
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