Heartbeat of the City

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Heartbeat of the City Sustainability Report Care for Customers Transport International Holdings Limited Holdings International Transport 2017 Annual Report Heartbeat of the City Transport International Holdings Limited 2017 Annual Report 2017 Annual Report I Sustainability Report Care for Customers Heartbeat of the City As a leading public transport operator in Hong Kong, Transport International Holdings Limited connects people day and night, serving the urban area, rural communities and the Airport – the true heartbeat of the city. Following the renewal of our flagship company KMB’s 10-year franchise, we are entering a new era of service improvement and network expansion, exemplified by the introduction of our “City Red” bus fleet representing energy and vitality. 2017 Annual Report I Contents 2 Group Profile 4 Business at a Glance 6 Key Franchised Bus Network in Hong Kong 8 Financial and Operational Highlights 10 Corporate Milestones 2017 12 Chairman’s Letter 16 Conversation with the Managing Director 20 Management Discussion and Analysis 22 32 36 38 Hong Kong Franchised Hong Kong Non- China Mainland Property Holdings and Public Bus Operations Franchised Transport Transport Operations Development Operations 40 44 50 54 Care for Customers Care for Employees Care for the Environment Engaging Stakeholders 96 Directors’ Profiles 103 Key Corporate Executives 104 Financial Reports 208 Financial Summary 209 Corporate Directory 2017 Annual Report 1 Group Profile Transport International Transport International Holdings Limited (“TIH” or the “Company”, SEHK: 62) is a leading public transport operator in Hong Kong and China Mainland. TIH is the holding company of The Kowloon Motor Bus Company (1933) Limited, Long Win Bus Company Limited, and a number of non-franchised transport providers. It also has business interests in property holdings and development in Hong Kong. We aspire to set the highest standards in the public transport industry by providing innovative, high quality services that take our customers safely and comfortably to their destination. We are able to achieve our vision by tailoring our services to meet our customers’ needs, improving the connectivity of our route network and providing instant communication of real-time information. Our commitment to sustainable business practices, enhanced shareholder value and the social and economic development of Greater China is unswerving. 2 Transport International Holdings Limited Group Profile Mission Vision Values Our mission to enhance shareholder Our vision to be a global leader in Our corporate values are centred value while contributing to the our field is based on a thorough on the delivery of service standards social and economic development of understanding of the needs of the that meet or exceed customer needs, Greater China can be summarised as people we serve, the introduction a consistent record of operational follows: of innovative technological and profitability, and support for the environmental solutions, and the communities we serve. D istinctive customer service attainment of new standards for R eliable performance safety, service and efficiency. I nnovation V alue for money E nvironmental responsibility S ustainable business practice Through engagement with our stakeholders, we aim to meet or exceed their expectations through the provision of high quality services and solutions. 2017 Annual Report 3 Business at a Glance Transport International Holdings Limited Hong Kong Franchised Public Bus Operations Hong Kong Non-franchised Transport Operations The Kowloon Motor Bus Company (1933) Limited Sun Bus Holdings Limited and its subsidiaries the Group’s flagship company, operates franchised with Sun Bus Limited as the flagship company, operate public bus services with a fleet of about 3,900 buses 386 buses offering a variety of non-franchised bus operating on 397 routes covering Kowloon, the New services to the residential and commercial sectors Territories and Hong Kong Island. through chartered hire services. Long Win Bus Company Limited New Hong Kong Bus Company Limited operates franchised public bus services with 245 buses jointly operates with its Shenzhen counterpart the 24- operating on 30 routes linking the New Territories with hour cross-boundary shuttle bus service (or “Huang Hong Kong International Airport and North Lantau. Bus” service) between Lok Ma Chau in Hong Kong and Huanggang in Shenzhen. 4 Transport International Holdings Limited Business at a Glance China Mainland Transport Operations Property Holdings and Development Shenzhen Bus Group Company Limited LCK Real Estate Limited is a Sino-foreign joint stock company providing public owns a 17-storey commercial building at 9 Po Lun bus and taxi hire services in Shenzhen. Street, Lai Chi Kok, Kowloon, Hong Kong with a total gross floor area of 156,700 square feet. KT Real Estate Limited owns a 50% interest in the site at Kwun Tong Inland Lot No. 240 at 98 How Ming Street, Kwun Tong, Kowloon, Hong Kong. Beijing Beiqi Kowloon Taxi Company Limited LCK Commercial Properties Limited is a Sino-foreign joint stock company operating taxi owns the Manhattan Mid-town shopping mall, which services in Beijing. is a two-level retail podium covering around 50,000 square feet at 1 Po Lun Street, Lai Chi Kok, Kowloon, Beijing Beiqi First Company Limited Hong Kong. is a Sino-foreign joint stock company offering car rental services in Beijing. TM Properties Investment Limited owns an industrial property at 1 Kin Fung Circuit, Tuen Mun, New Territories, Hong Kong, consisting of a single-storey high ceiling structure and a three- storey workshop building with a total gross floor area of 105,900 square feet. 2017 Annual Report 5 Key Franchised Bus Network in Hong Kong China Mainland Huanggang B1 Lok Ma Chau Sheung Shui 673 276A 277X A43 Fanling 276A Yuen Long Tai Po 73X A36 B1 968 A47X 74X 68X A33X New Territories 960 Tuen Mun 58M Sha Tin 48X Tsuen Wan A33 A41 49X A31 Popular routes of The Kowloon Motor Bus Company (1933) Limited 47X 48X 73X Popular routes of Long Win Bus Company Limited 47X 58M Group headquarters 49X Kowloon 42C Kwai Railways Fong 6C Wong Tai Sin Hong Kong International Airport 108 Tsing Yi 613 Sham Shui Po 6C 1A 68X Kwun Tong A41 A31 A36 Yau Tsim Mong Kowloon City A43 A47X A33/X 603 42C 74X 277X 1A 603 Lantau Island 108 673 North Point Tung Chung 968 613 Central & Western 960 Wan Chai Hong Kong Island 6 Transport International Holdings Limited China Mainland Huanggang B1 Lok Ma Chau Sheung Shui 673 276A 277X A43 Fanling 276A Yuen Long Tai Po 73X A36 B1 968 A47X 74X 68X A33X New Territories 960 Tuen Mun 58M Sha Tin 48X Tsuen Wan A33 A41 49X A31 47X 48X 73X 47X 58M 49X Kowloon 42C Kwai Fong 6C Wong Tai Sin 108 Tsing Yi 613 Sham Shui Po 6C 1A 68X Kwun Tong A41 A31 A36 Yau Tsim Mong Kowloon City A43 A47X A33/X 603 42C 74X 277X 1A 603 Lantau Island 108 673 North Point Tung Chung 968 613 Central & Western 960 Wan Chai Hong Kong Island 2017 Annual Report 7 Financial and Operational Highlights For the Year Ended 31 December 2017 Unit 2017 2016 Increase/ (Restated) (decrease) Financial Highlights Revenue (from continuing operations): HK$ million 7,899.9 7,744.2 2% – Fare revenue HK$ million 7,644.2 7,501.5 2% – Media sales revenue HK$ million 181.6 179.2 1% – Gross rentals from investment property HK$ million 74.1 63.5 17% Profit attributable to equity shareholders of the Company HK$ million 1,294.8 830.9 56% Earnings per share HK$ 3.11 2.04 52% Ordinary dividends per share HK$ 1.25 1.25 – Total equity attributable to equity shareholders of the Company HK$ million 9,542.9 7,825.8 22% Total assets HK$ million 14,656.0 13,312.5 10% Net borrowings HK$ million 1,120.5 1,648.4 (32%) Net finance income HK$ million 46.3 42.4 9% Cash generated from operations HK$ million 1,791.1 1,970.8 (9%) Key Financial Ratios Profit margin 16.4% 10.7% 53% Profit margin (for continuing operations) 10.9% 11.1% (2%) EBITDA margin 29.7% 24.2% 23% EBITDA margin (for continuing operations) 24.1% 24.5% (2%) Return on equity attributable to equity shareholders of the Company 13.6% 10.6% 28% Gearing ratio Times 0 .1 0.2 (44%) (ratio of net borrowings to total equity attributable to equity shareholders of the Company) Total borrowings/EBITDA (for continuing operations) 1.2 1.4 (14%) Current ratio 1.3 1.3 5% Dividend cover Times 2.5 1.6 56% (ratio of profit attributable to equity shareholders of the Company to total dividends paid and proposed for the year) Share price per share at year-end HK$ 25.15 22.10 14% Market capitalisation at year-end HK$ million 10,624.80 9,098.10 17% Operational Highlights Hong Kong Franchised Public Bus Operations: Average number of passenger trips per day Million trips 2.86 2.81 2% Number of licensed buses at year-end 4,217 4,162 1% Number of staff at year-end 12,363 12,610 (2%) Average number of staff per licensed bus at year-end 2.93 3.03 (3%) Hong Kong Non-franchised Transport Operations: Number of licensed buses at year-end 401 401 - Number of staff at year-end 678 634 7% China Mainland Transport Operations: Number of licensed buses at year-end 6,205 5,211 19% Number of taxis and vehicles for rental at year-end 9,284 7,505 24% 8 Transport International Holdings Limited Financial and Operational Highlights Profit attributable to equity HK$ million shareholders of the Company 1,500 1,200 900 600 300 Profit attributable to equity shareholders for 2017 was HK$1,295 million 0 2013 2014 2015 2016 2017 Earnings per share HK$ 3.5 2.8 2.1 1.4 0.7 Earnings per share for 2017 was HK$3.11 0 2013 2014 2015 2016 2017 Number of passenger
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