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Identity Fraud Queensland Parliamentary Library Identity Fraud While there are many definitions and descriptions of identity fraud, the term embraces the creation of a false identity for oneself or the use of the stolen identity of another person (identity theft) to impersonate that other person.. The stolen or fictitious identity can then be used in a further criminal act. The ways in which identity fraud are committed can be as basic as sifting through the victim’s rubbish bin for their bank account statements and documents containing credit card details. However, the activity is becoming more sophisticated and often involves the use of information technology. Not only are computers more affordable but coming with them are tools that are fraudsters’ dreams come true – scanners, imaging equipment, and colour printers. The resource implications for governments, businesses and law enforcement bodies to develop technology, including security software, to counteract identity fraud are enormous due to the rapidly changing technological environment. Even more challenging is attempting to prosecute interjurisdictional criminal activity given that legislation has limited extra-territorial reach. Some of the possible technological solutions include biometrics (e.g. fingerprints, iris recognition technology), authentication, encryption of transactions and public key infrastructure, sophisticated firewall security and data profiling. However, with these innovations come issues about security and privacy. Nicolee Dixon Research Brief No 2005/03 Queensland Parliamentary Library Research Publications and Resources Section Ms Karen Sampford, Director (07) 3406 7116 Ms Nicolee Dixon, Senior Parliamentary Research Officer (07) 3406 7409 Ms Renee Giskes, Parliamentary Research Officer (07) 3406 7241 Research Publications are compiled for Members of the Queensland Parliament, for use in parliamentary debates and for related parliamentary purposes. Information in publications is current to the date of publication. Information on legislation, case law or legal policy issues does not constitute legal advice. Research Publications on Bills reflect the legislation as introduced and should not be considered complete guides to the legislation. To determine whether a Bill has been enacted, or whether amendments have been made to a Bill during consideration in detail, the Queensland Legislation Annotations, prepared by the Office of the Queensland Parliamentary Counsel, or the Bills Update, produced by the Table Office of the Queensland Parliament, should be consulted. Readers should also refer to the relevant Alert Digest of the Scrutiny of Legislation Committee of the Queensland Parliament. © Queensland Parliamentary Library, 2005 ISSN 1443-7902 ISBN 1 921056 01 0 FEBRUARY 2005 Copyright protects this publication. Except for purposes permitted by the Copyright Act 1968, reproduction by whatever means is prohibited, other than by Members of the Queensland Parliament in the course of their official duties, without the prior written permission of the Clerk of the Parliament on behalf of the Parliament of Queensland. Inquiries should be addressed to: Director, Research Publications & Resources Queensland Parliamentary Library Parliament House George Street, Brisbane QLD 4000 Ms Karen Sampford. (Tel: 07 3406 7116) Email: [email protected] Information about Research Publications can be found on the Internet at: http://www.parliament.qld.gov.au/Parlib/Publications/publications.htm CONTENTS EXECUTIVE SUMMARY ....................................................................................... 1 WHAT IS IDENTITY FRAUD?......................................................................1 2 INCIDENCE OF IDENTITY FRAUD............................................................3 3 TYPES AND EXAMPLES OF IDENTITY FRAUD.....................................5 3.1 SOME ‘REAL LIFE’ EXAMPLES.........................................................................6 4 IMPACTS AND CONSEQUENES..................................................................9 4.1 DIRECT COSTS .............................................................................................10 4.2 INDIRECT COSTS ..........................................................................................10 4.2.1 Business and Government....................................................................10 4.2.2 Individuals ...........................................................................................11 5 QUEENSLAND EXPERIENCE....................................................................12 6 RESPONSES....................................................................................................14 6.1 LEGISLATIVE APPROACHES .........................................................................15 6.1.1 South Australian Legislation ...............................................................16 6.1.2 United States........................................................................................17 6.1.3 Practical Difficulties of Obtaining Convictions under Legislation .....18 6.2 GOVERNMENT POLICIES AND STRATEGIES ..................................................19 6.2.1 Law Enforcement.................................................................................23 6.3 TECHNOLOGICAL SOLUTIONS ......................................................................25 6.3.1 Biometrics............................................................................................26 6.3.2 National Identity Cards........................................................................27 6.4 INDUSTRY AND GOVERNMENT AGENCY RESPONSES ...................................31 6.4.1 Superannuation ....................................................................................33 6.5 WORKPLACES GENERALLY..........................................................................34 6.6 CONSUMERS ................................................................................................34 RECENT QPL RESEARCH PUBLICATIONS 2005........................................39 Identity Fraud EXECUTIVE SUMMARY The term ‘identity fraud’ embraces the creation of a false identity for oneself or the use of the stolen identity of another person (identity theft) to impersonate that other person. The stolen or fictitious identity can then be used in a further criminal act. These crimes can range from obtaining goods or services to financial fraud, voter registration, terrorism or drug trafficking. The stolen or fictitious identity can also be used to avoid obligations to pay tax, to obtain a government benefit, or to gain access to citizenship or medical services (pages 1-3). A 2003 study commissioned by Australia’s national financial intelligence agency, the Australian Transaction Reports and Analysis Centre (AUSTRAC), found that identity fraud costs around $1.1 billion each year to Australia. It is said to be difficult to accurately determine the extent of identity fraud because not all individual victims report the theft of identifying information (indeed, many may not be aware that it has even happened or realise its occurrence for some time). Organisational victims, especially government agencies and financial institutions, can be reluctant to advise authorities of incidents because it could be seen as an admission that there is some failure in their systems and security (pages 3-5). The theft of an identity and its misuse can take many forms, ranging from the basic to the extremely sophisticated. The types of identity theft include finding identification documentation in garbage bins; card ‘skimming’; hacking into computers; stealing and forging identification documents, such as drivers’ licences; and ‘phishing’ (pages 5-6). Some ‘real life’ examples of identity fraud are provided on pages 6-9. There are many direct and indirect costs associated with identity fraud. In particular, the impact on individuals can be financially and emotionally devastating (pages 9-12). The experience of identity fraud in Queensland is set out in pages 12-14, including proposals for a ‘smart card’ licence to help counter it. Responses aimed at combating identity fraud can take many forms but it seems to be apparent that a combination of approaches is needed. Those include legislative responses (pages 15-20), such as that taken in South Australia; government policies and strategies, such as an online verification service for identification documents to be used by government agencies at all levels (pages 20-23); law enforcement strategies (pages 23-25) and technological solutions which might include biometric user authentication and national identity cards (pages 25-31). The security and privacy implications of technological measures such as biometrics are examined. Possible responses by industry and government agencies are considered in pages 31-34, and measures that could be adopted by general workplaces are also outlined in pages 34-35. Tips for consumers are set out in pages 35-37. Identity Fraud Page 1 1 WHAT IS IDENTITY FRAUD? While there are many definitions and descriptions of identity fraud, the term embraces the creation of a false identity for oneself or the use of the stolen identity of another person (identity theft) to impersonate that other person.1 The terms ‘identity fraud’ and ‘identity theft’ tend to be used interchangeably by Australian law enforcement bodies and by commentators.2 The stolen or fictitious identity can then be used in a further criminal act. These crimes can range from
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