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888.876.5393 Enterprise Cloud Strategy Empowering Competitive Advantage As a Microsoft Dynamics partner, we strive to be a valuable resource for the business community. Our customers have found this third-party resource helpful, and we think you will, as well. As always, if you have any questions, contact us. We’re here to help. 888.876.5393 www.turnkeytec.com Enterprise Cloud Strategy Barry Briggs Eduardo Kassner PUBLISHED BY Microsoft Press A division of Microsoft Corporation One Microsoft Way Redmond, Washington 98052-6399 Copyright © 2016 by Microsoft Corporation All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Library of Congress Control Number: ISBN: 978-1-5093-0196-6 Printed and bound in the United States of America. First Printing Microsoft Press books are available through booksellers and distributors worldwide. If you need support related to this book, email Microsoft Press Support at [email protected]. Please tell us what you think of this book at http://aka.ms/tellpress. This book is provided “as-is” and expresses the author’s views and opinions. The views, opinions and information expressed in this book, including URL and other Internet website references, may change without notice. Some examples depicted herein are provided for illustration only and are fictitious. No real association or connection is intended or should be inferred. Microsoft and the trademarks listed at http://www.microsoft.com/about/legal/en/us/ IntellectualProperty/Trademarks/EN-US.aspx are trademarks of the Microsoft group of companies. All other marks are property of their respective owners. Acquisitions Editor: Karen Szall Developmental Editor: Karen Szall Editorial Production: Dianne Russell, Octal Publishing, Inc. Copyeditor: Bob Russell, Octal Publishing, Inc. Cover: Twist Creative • Seattle Contents Introduction ................................................................................................................................................ iv Acknowledgments .................................................................................................................................................................. iv Errata, updates & book support ....................................................................................................................................... iv Free ebooks from Microsoft Press .................................................................................................................................... v We want to hear from you ................................................................................................................................................... v Stay in touch .............................................................................................................................................................................. v Chapter 1: The cloud, efficiency and innovation ................................................................................... 1 Economics of the cloud ......................................................................................................................................................... 1 Daily efficiencies ....................................................................................................................................................................... 4 Innovation .............................................................................................................................................................................. 4 Telenor..................................................................................................................................................................................... 4 Aviva ......................................................................................................................................................................................... 5 3M Parking Systems ........................................................................................................................................................... 6 Heineken ................................................................................................................................................................................. 7 Lessons Learnt ........................................................................................................................................................................... 8 Chapter 2: Journey to the cloud: the roadmap ...................................................................................... 9 Don’t miss the opportunity to modernise .................................................................................................................. 10 Evolution of the five Rs of modernisation .................................................................................................................. 12 Cloud migration: three stages ......................................................................................................................................... 13 Chapter 3: Experimentation .................................................................................................................... 14 Microsoft IT’s first cloud application ............................................................................................................................. 14 Experimentation and the problem of “shadow” IT .................................................................................................. 15 Chapter 4: Migrating IT to the cloud ..................................................................................................... 18 Establish strategy and goals ............................................................................................................................................. 19 Organisational responsibilities in creating the strategy ........................................................................................ 23 Enterprise architecture ................................................................................................................................................... 23 Information security and risk management .......................................................................................................... 24 Data classification ............................................................................................................................................................ 25 Enterprise Risk Management....................................................................................................................................... 26 i Finance ................................................................................................................................................................................. 26 Operations .......................................................................................................................................................................... 28 Human resources and the evolution of roles ....................................................................................................... 29 Applications teams .......................................................................................................................................................... 30 Business units .................................................................................................................................................................... 32 Building the catalogue ........................................................................................................................................................ 32 Top-down portfolio analysis ........................................................................................................................................ 33 Bottom-up portfolio analysis ...................................................................................................................................... 35 The cloud migration plan .................................................................................................................................................. 37 Microsoft IT’s experience ................................................................................................................................................... 39 Cloud governance ................................................................................................................................................................ 41 Data governance .............................................................................................................................................................. 41 Financial governance ...................................................................................................................................................... 42 Security and Compliance .............................................................................................................................................. 42 Change management ..................................................................................................................................................... 43 Information Technology Infrastructure Library and the cloud ....................................................................... 43 Chapter 5: Transformation .....................................................................................................................
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