(IT) / Information Technology Enabled Services (ITES) NVEQ Level 3
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Information Technology (IT) / Information Technology Enabled Services (ITES) NVEQ Level 3 ± Class XI Teacher©s Handbook PSS CENTRAL INSITITUTE OF VOCATATIONAL EDUCATIOIN SHYAMLA HILLS, BHOPAL A constituent unit of NATIONAL COUNCIL OF EDUCATIONAL RESEARCH & TRAINING (MINISTRY OF HUMAN RESOURCE & DEVELOPMENT) Government of India Draft NVEQF Teacher's Handbook IT/ITES Level 3 under Pilot Testing. Contact the Coordinator on [email protected], 9425018802 for any Query © PSS Central Institute of Vocational Education, 2013 Copyright protects this publication. Except for purposes permitted by the Copyright Act, reproduction, adaptation, electronic storage and communication to the public are prohibited without prior written permission. Page 2 of 240 Draft NVEQF Teacher's Handbook IT/ITES Level 3 under Pilot Testing. Contact the Coordinator on [email protected], 9425018802 for any Query Table of Contents IT/ITES 301 Functional English (Advanced) Page No. Session 1 Dress And Hygiene Session 2 Preparing A Daily And Weekly Work Plan Session 3 The Importance of Computers Session 4 Identifying Different Types of Computers Session Review Session 1 Session 5 Computer Brands and Models Session 6 Features, Advantages and Benefits Session Review Session 2 Session 7 Locating Products Session 8 Complaint HandlingCategorizing Computer Issues Session 9 User Manual Session Review Session 3 Session 10 Cross Selling Session 11 Merchandizing Via Technology Session 12 Product Promotion Session Review Session 4 Session 13 14: Closing a Deal Session 14 15: Stock Count Session 15 16: Writing a Customer Service report Session Review Session 5 IT/ITES 302 Digital Literacy (Advanced) Session 1 Digital literacy Session 2 Copyright, Trademark & Patent Session 3 Plagiarism Session 4 Avoiding violations Session 5 Cyberlaws IT/ITES 303 Word Processing (Intermediate) Session 1 Managing Lists ± Sort, Renumber, Customize A List Session 2 Adding A Watermark Session 3 Table Manipulations Page 3 of 240 Draft NVEQF Teacher's Handbook IT/ITES Level 3 under Pilot Testing. Contact the Coordinator on [email protected], 9425018802 for any Query Session 4 Working With Styles Session 5 Working With Themes Session 6 Playing With Pictures Session 7 Insert And Format Screenshots In A Document Session 8 Create Text Boxes And Pull Quotes Session 9 Word Art And Other Special Effects Session 10 Using SmartArt Session 11 Controlling Text Flow IT/ITES 304 Spreadsheet (Intermediate) Session 1 Insert and Modify Pictures and ClipArt Session 2 Draw and Modify Shapes Session 3 Illustrate Workflow Using SmartArt Graphics Session 4 Layer and Group Graphic Objects Session 5 Goal seek Session 6 Analyze Data with Logical and Lookup Functions Session 7 Manage themes Session 8 Create Modify and Format Charts Session 9 Create and use templates Session 10 Update Workbook Properties Session 11 Creating and Editing Macros IT/ITES 305 Digital Presentation (Intermediate) Session 1 Inserting a Movie Clip Session 2 Inserting an Audio Clip Session 3 Working With Tables Session 4 Working With Charts Session 5 Inserting Transitions Session 6 Inserting Animations Session 7 Grouping Objects Session 8 Inserting Speaker Notes Session 9 Reviewing Content Session 10 Preparing to Deliver a Presentation Session 11 Print a Presentation Page 4 of 240 Draft NVEQF Teacher's Handbook IT/ITES Level 3 under Pilot Testing. Contact the Coordinator on [email protected], 9425018802 for any Query IT/ITES 306 Email Messaging (Advanced) Session 1 Modify message settings Session 2 Change the message fromat Session 3 Out of the office notification Session 4 Create a distribution list or A Contact Group Session 5 Insert a hyperlink Session 6 Sort and filter messages using multiple criteria Session 7 Manage junk email Session 8 Set workdays and time in a calendar Session 9 Display an additional time zone Session 10 Set availability options Session 11 Create calendar groups Session 12 Manage automatic meeting responses Session 13 Manually Modify a journal entry Session 14 Reply to a task request IT/ITES 307 Computer Networks Session 1 Introduction to Networking Session 2 The OSI Model Session 3 Terminologies and Technologies Session 4 Network Topologies & Access Methods Session 5 Network Hardware: Network Interface Card (NIC) Session 6 Network Hardware: Hub, Switch & Routers Session 7 Protocols Session 8 IP Address Session 9 IP Address Assignment Session 10 Transport Layer Protocols ± TCP & UDP Session 11 Server Operating Systems Session 12 Networking Services: Dynamic Host Configuration Protocol Session 13 Networking Services: Name Resolution Session 14 Networking Services: NetBIOS, WINS & DSNS Session 15 Wireless Networking Page 5 of 240 Draft NVEQF Teacher's Handbook IT/ITES Level 3 under Pilot Testing. Contact the Coordinator on [email protected], 9425018802 for any Query Session 16 Wireless Security Session 17 Wide Area Networks Concepts Session 18 Networking Services: Proxy Servers & Address Translation Session 19 Network Security I Session 20 Network Security II Session 21 Troubleshooting Networks IT/ITES 308 Web Designing Part 1 Session 1 Introduction to Web Design & HTML Session 2 HTML Elements & Attributes - The Basics Session 3 HTML Elements & Attributes - Text Formatting Session 4 HTML Elements & Attributes ± Lists & Links Session 5 HTML Elements & Attributes ± Tables, Images & Multimedia Session 6 HTML Elements & Attributes ± Forms and Frames Session 7 HTML Elements & Attributes ± Metatags, Doctypes & Validation Session 8 Introduction to CSS Session 9 Overview of XML and XHTML Session 10 Forms Session 11 Introduction to CSS Session 12 Web Site Design Scripting Tools Session 13 Overview of DHTML, AJAX & JQuery Session 14 Introduction to VB Script Session 15 Overview of Apache and Web Server Session 16 Overview of ASP Session 17 Overview of PHP IT/ITES 308 Web Designing Part 2 Session 1 Introduction Session 2 Creating websites and webpages Session 3 Templates & importing webpages Session 4 Lists, formating text, use spell check and use find&replace Session 5 Tables and Cells Page 6 of 240 Draft NVEQF Teacher's Handbook IT/ITES Level 3 under Pilot Testing. Contact the Coordinator on [email protected], 9425018802 for any Query Session 6 Images Session 7 Hyperlinks I Session 8 Hyperlinks II Session 9 Audio & video Session 10 Frames, inline framesand layers Session 11 Hover effect, Meta Elements & Watermark Session 12 Forms Session 13 CSS Session 14 Behaviors Session 15 Compatibility Session 16 Code view, add-ins, snippets and page transitions Session 17 Dynamic web templates Session 18 SEO - Search Engine Optimization Session 19 Forms ± advanced Session 20 Publishing webpages or websites I Session 21 Publishing webpages or websites II Session 22 Authoring Tools Session 21 CSS Templates Page 7 of 240 Draft NVEQF Teacher's Handbook IT/ITES Level 3 under Pilot Testing. Contact the Coordinator on [email protected], 9425018802 for any Query ACKNOWLEDGEMENTS The following partners were instrumental in providing the content: The Sector Coordinator of IT/ ITES ªMr. Deepak D. Shudhalwarº from Engineering and Technology Department of Pandit Sunderlal Sharma Central Institute of Vocational Education (PSSCIVE) along with the expert Dr. Prakash Khanale, Head of the Department of Computer Science, DSM, Parbhani has developed this Teacher©s Handbook. The institute appreciate the work done by the team in a very short period of time. Accenture India's Corporate Citizenship Program (Skills 4 Life). Accenture has provided the content material they have commissioned and developed as well as access to their implementing partners (Dr. Reddy's Foundation and QUEST Alliance) for this material. Microsoft Free Digital Literacy Program eLearning package has been used to supplement the content. The Wadhwani Foundation team involved in designing and building the content include Ms. Darshika Sanghani, Ms. Sonia Kakkar, Mr. Karthik Chandru, Ms. Toral Veecumsee, Ms. Rekha Menon, Mr. Ajay Goel and Mr. Austin Thomas. In addition, various public domain sources have been leveraged to create materials and illustrations across module. The contributions of all these sources is gratefully acknowledged and recognized. Page 8 of 240 Draft NVEQF Teacher's Handbook IT/ITES Level 3 under Pilot Testing. Contact the Coordinator on [email protected], 9425018802 for any Query Preface The National Curriculum Framework, 2005, recommends that children's life at school must be linked to their life outside the school. This principle makes a departure from the legacy of bookish learning which continues to shape our system and causes a gap between the school, home, community and the workplace. The Teacher©s Handbook on NVEQF Level 2 in IT/ ITES sector is the qualification package developed for the implementation of National Vocational Education Qualification Framework (NVEQF), an initiative of Ministry of Human Resource Development (MHRD), Government of India to set common principles and guidelines for a nationally recognized qualification system covering Schools, Vocational Education and Training Institutions, Technical Education Institutions, Colleges and Universities. It is envisaged that the NVEQF will promote transparency of qualifications, cross-sectoral learning, student-centred learning and facilitate learner's mobility between different qualifications, thus encouraging lifelong learning. This Teachers Handbook, which forms a part of vocational qualification package for teacher's teaching the NVEQF in IT/ ITES sector in Level 2. The IT-ITeS Skill Development Council approved