Revised Pilot Version DrafDraftingting Correspondence and Reports: Guidance for Peacekeeping Personnel Guidance and Exercises on Written Communication for DPKO—ITS DPKO/DFS-OHRM joint project March 2011 version 3/12 contact instructor: Pat Duffy
[email protected] Table of Contents Drafting Correspondence and Reports course for Peacekeeping Personnel Lesson 1: notes, memo, email ……………………………………………………… .. 5 Welcome to the course …………………………………………………………………. .. 6 A brief history of Report Writing at the UN……………………………………. ………... 7 Exercise on written communications of different types ……………………………… .. 9 Welcome to the challenge of writing for the international community ……………… 11 Language tip from editor Hindle: “Before Writing”……………………………………. 14 Note Guidelines …………………………………………………………………. ………. 15 Exercise on “Note”……………………………………………………………………….. 16 Checklist on Notes ……………………………………………………………………… 22 Exercise on Memo ………………………………………………………………………. 28 Checklist on Memo …………………………………………………………………….... 31 Exercise on writing email ……………………………………………………………….. 34 General Guidance on writing email…………………………………………………….. 39 Lesson 2 : code cable, fax ……………………………………………………………. 43 Language tip: leave out the roundabout phrases…………………………………….. 44 Quotes on writing ……………………………………………………………….............. 45 Gain awareness of different cultural styles of organizing information……………… 47 Change “heavy phrases” to single words …………………………………………….. 49 Recognize “filler words”………………………………………………………………….. 52 Use verbs instead of nouns (where possible) ………………………………………… 54 Code Cable