DOCSLIB.ORG

What the Regulator Looks for and Regulatory Advocacy Footer

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
What the Regulator Looks for and Regulatory Advocacy Footer CANADIAN GAS ASSOCIATION 2020 CGA ENERGY REGULATION COURSE OTTAWA, MARCH 3, 2020 ❖ ADVOCACY BEFORE ENERGY REGULATORS ❖ GORDON KAISER, MARKET SURVEILLANCE ADMINISTRATOR, ALBERTA FORMER VICE CHAIR, ONTARIO ENERGY BOARD ADVOCACY BEFORE ENERGY REGULATORS A. ARGUING THE CASE B. APPLYING THE LAW C. SETTLING THE CASE D. CONDUCTING THE HEARING • Article by David Mullan • Article by Phil Tunley E. WRITING THE DECISION • Article by Hon. David Brown 2 ADVOCACY BEFORE ENERGY REGULATORS A. ARGUING THE CASE INTRODUCTION A regulatory hearing is not a trial. Rarely are the rules of evidence used. There are rules of procedure but they are relatively simple. The law is not the dominant factor. This is not a court. Proceedings can be fact intensive and usually involve expert witnesses. The following are guidelines that will help you argue effectively. However, as in all litigation, preparation is the key. Regulatory hearings are unique in that you will often appear before the same panel. In these circumstances it is important not to misstate the facts. Counsel must build credibility before the panel. It will serve you well in future cases. THE OPENING • Use it – most planes crash on takeoff. • Do not assume that the panel knows what this case is about. • Explain to the panel (and to yourself) what the issues are, what you have to prove and how you intend to do it. • Do not read. • Get the facts right. Forget the law. It will take care of itself. If some facts go against you, tell the panel. Do not assume they will go away. • Do not start with procedural crap. • The opening is a huge opportunity. Do not waste it. DIRECT EXAMINATION • Use direct. Do not dump and run. Get your witnesses comfortable. • Use a panel. But pick a quarterback. And a cleanup batter. 3 WITNESS CONDUCT • Answer the question. Do not be evasive. • Do not argue. Leave that to the lawyers. • Do not let the lawyers write the evidence • Know what issues you are responsible for. And stick to them. • Do not guess. • Determine upfront if there is any prior evidence that conflicts with the current testimony. If there is both, you and your witness will go down in flames. Make sure you get a copy of all prior testimony. • Avoid conflicts of interest. CROSS EXAMINATION • Use the Technical Conference to get the facts. • Use a Compendium. • Do not ambush. • Keep it short. • Do not argue. • Ask for Undertakings. But be clear what you want. And follow-up when you get it. • Be polite. No one likes a jerk. Particularly panel members who are non-lawyers. • Remember the Rules of professional conduct FINAL ARGUMENT • If oral, provide a written outline. • Use a Compendium. Include copies of relevant transcript pages and authorities. • If written, remember this is what is on the panel members desk when they are writing the decision. • Use a red pen. Often. • Be fair. Do not misstate. • Do not go down with the ship. Recognize a stupid argument. 4 • Remember reputation is everything. This is not a judge that you’ll never see again. You will be back before these panel members many times over the next few years. • Pay attention to onus but make sure it is the law not just convention. • Remember these proceedings have a strong public interest component. REPLY • Keep it short. • Do not read. • Use a Compendium. • Have answers to questions ready. You know the questions by now. • If the members do not ask you the question, answer it anyway. 5 B. APPLYING THE LAW INTRODUCTION The most basic question counsel face in energy cases is what is the jurisdiction of the Board? As indicated below expert tribunals like energy Boards are granted substantial deference by courts. The other unique aspect of energy hearings is that there is a body of regulatory law or public utility law that has developed over many years. These are set out below. However the recent decision of Mr. Justice Rothstein in the Ontario Power Generation1 case points out that tribunals are not courts and public utility law is not comparable to the common law. Principles of public utility law are not binding on tribunals. At best they can be seen as a procedural guide. They are important, but you cannot take it to the bank. The one exception may be the principle established by the Supreme Court of Canada in Stores Block.2 There, the Alberta Commission allocated the gain on the sale of a building in Calgary between the ratepayers and the utility. The utility objected. The Court held that as a matter of property law the customers or ratepayers have no property interest in the assets of utility and therefore no entitlement to a share of the profits on the sale of the building. That issue has now come full circle. Do the customers have a share of the losses relating to property no longer useful? Today the largest issue facing utilities is that question - who will pay for stranded costs? The first major decision came in TransCanada MainLine3 before the National Energy Board. There, TransCanada sought to write off (and charge the ratepayers) the stranded asset costs. The stranded asset costs were substantial because shipments on the pipeline had fallen by 50% in six years due to the growth of shale gas in Eastern United States. The pipeline was built 60 years ago to serve Eastern industrials. These customers had local gas next door. They no longer had toe to ship it from Western Canada. Many utilities across Canada now face stranded costs largely driven by technological change and the rapid development of customer owned generation. The driver is CNP - technology that uses gas to generate electricity locally to supply one customer or a group of customers. This can have a dramatic impact on the usage of traditional local distribution systems. 1 Ontario Energy Board v. Ontario Power Generation, 2015 SCC 44 2 ATCO Gas and Pipelines Ltd. v. Alberta, [2016] SCR 140 3 National Energy Board v. TransCanada Pipelines Limited, RH-003-2011 (March 2013) 6 DOES THE BOARD HAVE JURISDICTION? A tribunal only has the powers stated in its governing statute or those which arise by ‘necessary implication’ from the wording of the statute, its structure and its purpose.4 The Ontario Board’s jurisdiction to fix ‘just and reasonable’ rates is found in section 36(2) of the Ontario Energy Board Act, 1998: The Board may make orders approving or fixing just and reasonable rates for the sale of gas by gas transmitters, gas distributors and storage companies, and for the transmission, distribution and storage of gas. This is standard language in all public utility legislation. It is generally accepted that an energy regulator’s jurisdiction is very broad. In Union Gas Ltd. v. Township of Dawn, the Ontario Divisional Court in 1977 stated: this statute makes it crystal clear that all matters relating to or incidental to the production, distribution, transmission or storage of natural gas, including the setting of rates, location of lines and appurtenances, expropriation of necessary lands and easements, are under the exclusive jurisdiction of the Ontario Energy Board and are not subject to legislative authority by municipal courts under the Planning Act. These are all matters that are to be considered in light of the general public interest and not local or parochial interests. The words ‘in the public interest’ which appear, for example, in s. 40(8), s. 41(3) and s. 43(3), which I have quoted, would seem to leave no room for doubt that it is broad public interest that must be served.5 The same Court in 2005 issued two important decisions. The Court stated in the NRG case: The Board’s mandate to fix just and reasonable rates under section 36(3) of the Ontario Energy Board Act, 1998 is unconditioned by directed criteria and is broad; the Board is expressly allowed to adopt any method it considers appropriate.6 The ruling in the Enbridge case decided that the Board in fixing just and reasonable rates can consider matters of ‘broad public policy’: the expertise of the tribunal in regulatory matters is unquestioned. This is a highly specialized and technical area of expertise. It is also recognized that the legislation involves economic regulation of energy resources, including setting prices for energy which are fair to the distributors and the suppliers, while at the 4 ACTO Gas and Pipelines Ltd. v. Alberta (Energy and Utilities Board, [2006] 1 S.C.R. 140, [2006] 2.C.J. 400 at para. 38. See also Bell Canada v. Canada (Canadian Radio-Television and Telecommunications Commission, [1989] 1 S.C.R. 1722. 5 (1977), 15 O.R. (2nd) 722, O.J. No.2223 at paras 28 and 29. 6 Natural Resource Gas Ltd. v. Ontario Energy Board,[2005], O.J. No. 1520 (Div. Ct.) at para. 13. 7 same time are a reasonable cost for the consumer to pay. This will frequently engage the balancing of competing interests, as well as consideration of broad public policy.7 TWO CLOSE CALLS • Toronto Hydro Electric System v. Ontario Energy Board, (2008) 93 OR (3d) 380 (Ont. Div. Ct.) rev (2010) OJ No.1504 (Ont. CA) • Ontario Energy Board Re Rate Affordability Programs, EB-2006-0034 (April 26, 2007) HOW MUCH DISCLOSURE? Public utility cases have a large public interest component. Adequate disclosure is important. The following quote is from the Ontario Energy Board decision in Westcoast * Energy. A public utility in Ontario with a monopoly franchise is not a garden variety corporation. It has special responsibilities which form part of what the courts have described as the “regulatory compact”.
Load more

Recommended publications
  • Ontario Energy Board Act, 1998; and in the MATTER of an Application by Hydro One Networks Inc
    EB-2017-0364 ONTARIO ENERGY BOARD IN THE MATTER OF the Ontario Energy Board Act, 1998; AND IN THE MATTER OF an Application by Hydro One Networks Inc. pursuant to s. 92 of the Act for an order or Orders granting leave to construct new transmission facilities (“Lake Superior Link”) in northwestern Ontario; AND IN THE MATTER OF an Application by Hydro One Networks Inc. pursuant to s. 97 of the Act for an Order granting approval of the forms of the agreement offered or to be offered to affected landowners. BOOK OF AUTHORITIES CONSUMERS’ COUNCIL OF CANADA MOTION HEARD JUNE 4th and 5th, 2018 Michael Buonaguro Barrister and Solicitor 24 Humber Trail Toonto Ontario M6S 4C1 Phone: (416) 767-1666 Fax: (416) 767-1666 Email: [email protected] TABLE OF CONTENTS Tab 1 Statutory Powers Procedures Act, R.S.O. 1990, CHAPTER S.22 Tab 2 Ontario Energy Board Act, 1998, S.O. 1998, CHAPTER 15 Schedule B Tab 3 Ontario Energy Board Rules of Practice and Procedure Tab 4 RP-2005-0022, Decision and Order of the Ontario Energy Board, January 6, 2006 Tab 5 EB-2007-0050, Decision and Order of the Ontario Energy Board, September 15, 2008 Tab 6 Pavao v. Ministry of the Environment and Climate Change, 2016 ONSC 6040 Français Statutory Powers Procedure Act R.S.O. 1990, CHAPTER S.22 Consolidation Period: From November 3, 2015 to the e-Laws currency date. Last amendment: 2015, c. 23, s. 5. Legislative History: 1993, c. 27, Sched.; 1994, c. 27, s. 56; 1997, c.
    [Show full text]
  • Tvontario (Tee-Vee-On-Táre-Ee-Oh) N
    TVOntario (tee-vee-on-táre-ee-oh) n. adjunct to Ontario’s formal education and training systems, on air, online and in print. adj. intelligent; accessible; educational; inspirational. v. increasing self-sufficiency; delivering uncompromising quality. Members make it happen! Annual Report Card 2003–2004 To the Honourable Mary Anne Chambers, Minister of Training, Colleges and Universities, Mandate Queen’s Park I take pleasure in submitting the Annual Report of the Ontario Educational Communications Authority (TVOntario) for the fiscal year April 1, 2003, to March 31, 2004. This is done in accordance with Section 12 (1) of the Ontario Educational Communications Authority Act. TVOntario’s mandate is to serve as an adjunct to the formal education and training This Annual Report outlines the milestones we set and our successes in achieving them for the year systems in Ontario, by using television and 2003–04, during which we delivered to the people of Ontario unique services that support the other communications technologies to Government’s top priority of education, and at the same time increased our financial self- provide high quality educational programs, sufficiency. curriculum resources and distance education courses in English and in French. Through the integration of our broadcast and online technologies, and the commitment and vision of a talented staff, TVOntario provides valuable educational resources and learning experiences In 1970, TVOntario was established as the that fulfill the needs of Ontarians. With our focus on formal educational programming and Ontario Educational Communications resources, diversity, innovation, and self-sufficiency at the core of our day-to-day operations, there Authority.
    [Show full text]
  • Ontario Energy Board
    Ontario Energy Board 2012-2015 Business Plan Ontario Energy Board P.O. Box 2319 2300 Yonge Street 27th Floor Toronto ON M4P 1E4 Telephone: (416) 481-1967 Facsimile: (416) 440-7656 Toll-free: 1 888 632-6273 Commission de l’énergie de l’Ontario C.P. 2319 2300, rue Yonge 27e étage Toronto ON M4P 1E4 Téléphone: 416 481-1967 Télécopieur: 416 440-7656 Sans frais: 1 888 632-6273 Table of Contents Business Plan .................................................................................................................1 Appendix A – Mandate Appendix B – Factors affecting Success Appendix C – Balanced Scorecard Budget…………………………………………………………………………………………..24 Risk Assessment………………………………………………………………………………27 Communication Plan…………………………………………………………………………. 33 Ontario Energy Board - 2012-2015 Business Plan Background and Context The Board’s Business Plan for 2012-2015 continues and strengthens the Board’s focus on consumers that was established in the Board’s Business Plan for 2011-2014. The continuation of that focus is reflected in the Board’s proposed approach to some of the key challenges presented by the 2012 – 2015 planning period. Those challenges include: planning for anticipated investment in generation, transmission and distribution required to deliver a clean, modern and reliable electricity system; implementing conservation programs designed to reduce demand, avoid capital investment and help consumers manage their energy costs; developing a framework to contain overall costs in the delivery of services; equipping consumers to understand the changes in the sector and to make informed choices about their own use of energy; and ensuring that the Board achieves a high level of effectiveness as an organization. This strong focus on the position of the consumer is particularly appropriate since the costs of operating the Ontario energy sector, including the Board’s own costs, are largely borne by the province’s energy consumers.
    [Show full text]
  • Notice of Proposal to Amend the Standard Supply Service Code
    BY EMAIL AND WEB POSTING JULY 15, 2020 NOTICE OF PROPOSAL TO AMEND THE STANDARD SUPPLY SERVICE CODE OEB FILE NO.: EB-2020-0152 To: All Licensed Electricity Distributors All Licensed Electricity Retailers All Licensed Unit Sub-Meter Providers Independent Electricity System Operator All Participants in Consultation Process EB-2020-0152 All Other Interested Parties The Ontario Energy Board (OEB) is giving notice under section 70.2 of the Ontario Energy Board Act, 1998 (OEB Act) of proposed amendments to the Standard Supply Service Code (SSSC) to enable electricity consumers on the Regulated Price Plan (RPP) to opt out of time-of-use (TOU) prices and to elect instead to be charged on the basis of tiered pricing. A. Background On June 1, 2020, the Government of Ontario announced that it intends to introduce customer choice for RPP consumers who pay TOU prices. This initiative would allow those consumers to opt out of TOU pricing in favour of tiered prices starting November 1, 2020. The Ministry of Energy, Northern Development and Mines indicated that it was 2300 Yonge Street, 27th floor, P.O. Box 2319, Toronto, ON, M4P 1E4 T 416-481-1967 1-888-632-6273 2300, rue Yonge, 27e étage, C.P. 2319, Toronto (Ontario) M4P 1E4 F 416-440-7656 OEB.ca Ontario Energy Board - 2 - looking to the OEB to develop, in consultation with electricity distributors and other stakeholders as appropriate, the rules to implement that customer choice initiative. On July 3, 2020, the Government posted a notice on the Regulatory Registry of proposed amendments to O.
    [Show full text]
  • 2004-05 (En) (Pdf)
    I t’s all about learning! annual report 2004-2005 Vision To inspire and enrich the lives of Ontarians. Mission To use the power of television, the internet, and other communications technologies to enhance education in English and French — inspiring learning for life. Values To be excellent and innovative in everything we do, and to provide access for all people throughout Ontario. TVOntario 2180 Yonge Street Box 200, Station Q Toronto ON M4T 2T1 1.800.613.0513 416.484.2600 www.tvontario.org About the cover The many faces and dimensions of TVOntario: educational programs and resources — on air, online, and through distance education. Message from the Chair and CEO Today’s children are in a unique position. They are at the forefront of a digital generation in which interactive communications technologies are converging at an unprecedented level – dramatically transforming the way they learn. Isabel Bassett, While it has been the mandate of TVOntario to support Chair and CEO, TVOntario the province of Ontario’s education priorities since our inception in 1970, these new technological advances are enabling us to move that strategy forward as never before. TVOntario now links television, the internet, and our printed course materials to deliver a significantly more powerful learning experience for Ontarians. Our award-winning children’s television programs, for example, are now driving kids to our websites to continue learning in an interactive format. Another highlight was the impressive increase in the Information on our websites is inspiring visitors to learn number of TVOntario Members to over 100,000 from more by watching TVO and TFO television.
    [Show full text]
  • Calculating the Cost of Capital for Ldcs in Ontario
    Calculating the Cost of Capital for LDCs in Ontario Dr. Fred Lazar Dr. Eli Prisman Schulich School of Business York University June 14, 2006 Table of Contents List of Tables Executive Summary 1. Introduction 1.1 Objectives 1.2 Current Methodology for Setting the Cost of Capital for LDCs 1.3 Perspective of the Credit Rating Agencies 1.4 Methodologies in Other Jurisdictions 2. Key Issues 2.1 Regarding the Cost of Capital 2.2 Size as a Differentiator among the LDCs 3. Cost of Capital 3.1 Conceptual Discussion 3.2 Cost of Debt 3.3 Cost of Equity 3.3.1 Measuring risk and risk premium 3.3.2 Beta Estimates 3.3.3 The expected rate of return on the market 3.3.4 The risk free rate 3.4 Debt Equity Ratio 4. Summary and Conclusions 5. Appendixes 5.1 Disentangling the ROE Discrepancies 5.2 List of electronic files and their descriptions 6. References 2 LIST OF TABLES 1: Working Capital as a % of Net Plant, LDCS, 2004 2: Selected Financial Ratios, LDCS, 2004 3: Awarded ROEs for Selected Canadian Utilities 4: ENA Estimates for the Cost of Capital for DNOs in the UK 5: LDC Cohorts for Wire and Interconnection Services 6: Selected Cost and Profit Measures, LDCS, 2004 7: Key Financial Ratios for Industrials and Utilities, Three-Year (2002-2004) Median Values 8: Key Financial Ratios for LDCS, 2004 9: TSX Companies Used as a Proxy for Estimating Beta for LDCs 10: Beta Estimates for 2004 11: Beta Estimates for 2005 12: S&P Estimates of Beta for Selected US Electricity Utility Companies, March 2005 13: London Business School Estimates of Beta for Water and Electricity Companies in the UK, January 2004 14: Debt as % of Total Capital, Electricity Companies in Canada, 2004 3 EXECUTIVE SUMMARY Objectives We have been contracted to examine the cost of capital using the benchmark OEB Decision of May 11, 2005 and the 2006 Electricity Distribution Rate Handbook as the points of departure.
    [Show full text]
  • BY EMAIL: [email protected]
    BY EMAIL: [email protected] September 30, 2020 Ontario Energy Board 2300 Yonge Street, 27th Floor P.O. Box 2319 Toronto, ON M4P 1E4 Attn: Christine Long Dear Ms. Long: RE: Enbridge Gas Inc. NPS 20 Replacement Cherry St. to Bathurst St. Project Ontario Energy Board File Number; EB-2020-0136 In accordance with Procedural Order No. 1, please find attached the Metrolinx interrogatories for the above proceeding. If you have any questions regarding these interrogatories, please contact the undersigned. Yours truly, Alexandra Aversa Legal Services 97 Front Street West, 3rd Floor Toronto, ON M5J 1E6 Tel: 416-202-7939 Email: [email protected] 97 Front Street West 416.874.5900 Toronto, ON M5J 1E6 metrolinx.com Filed: 2020-09-30 EB-2020-0136 Metrolinx Interrogatories Page 1 ENBRIDGE GAS INC. NPS 20 REPLACEMENT CHERRY TO BATHURST EB-2020-0136 METROLINX INTERROGATORIES Interrogatory No. 1 REF: Exhibit B, Tab 1, Schedule 1, page 30 Preamble Timing 32. With leave of the Board, Enbridge Gas expects to commence construction of the Project in Q2 of 2021. In order to meet Project timelines, Enbridge Gas respectfully requests the approval of this Application as soon as possible and not later than February 2021. Questions a) Please provide Metrolinx with a copy of the proposed project schedule for review and comments. Interrogatory No. 2 REF: Exhibit C, Tab 1, Schedule 1, page 6 Preamble Enbridge Gas selected the PR based on public consultation, environmental and socio-economic concerns, and technical and constructability requirements. Stakeholder engagement played an important role in the process of identifying the routes assessed in the ER.
    [Show full text]
  • Annual Report Issn 1708-0851
    2011-2012 ANNUAL REPORT ISSN 1708-0851 Find us on Facebook u facebook.com/OntarioOmbudsman Follow us on Twitter u twitter.com/Ont_Ombudsman Watch us on YouTube u youtube.com/OntarioOmbudsman www.ombudsman.on.ca June 19, 2012 The Honourable Dave Levac Speaker Legislative Assembly Province of Ontario Queen’s Park Dear Mr. Speaker, I am pleased to submit my Annual Report for the period of April 1, 2011 to March 31, 2012, pursuant to section 11 of the Ombudsman Act, so that you may table it before the Legislative Assembly. Yours truly, André Marin Ombudsman Bell Trinity Square 483 Bay Street, 10th Floor, South Tower Toronto, Ontario M5G 2C9 Telephone: 416-586-3300 Complaints Line: 1-800-263-1830 Fax: 416-586-3485 TTY: 1-866-411-4211 Website: www.ombudsman.on.ca Facebook: Ontario Ombudsman Twitter: @Ont_Ombudsman 1 Office of the Ombudsman Table of Contents Ombudsman’s Message: Limit Spending, Not Fairness .........................5 Investigating the investigators ................................................................................................................6 Clear as MUSH .......................................................................................................................................7 Give us an “H” – Hospitals ......................................................................................................................8 Policing the police ................................................................................................................................10 Putting the accountability
    [Show full text]
  • Summary of Legislative Framework
    Filed: 2020-12-31 EB-2020-0290 Exhibit A1 Tab 6 Schedule 1 Page 1 of 13 1 SUMMARY OF LEGISLATIVE FRAMEWORK 2 3 1.0 PURPOSE 4 The purpose of this evidence is to provide a summary of the extensive legislative and 5 regulatory framework as well as other government requirements that govern OPG and apply 6 to OPG’s prescribed facilities. The evidence also summarizes relevant best practices and 7 guidelines to which OPG adheres, particularly in matters where regulations are under 8 development. 9 10 This evidence is substantially the same as that filed in EB-2016-0152, with the following 11 exceptions: the discussion of amendments to Ontario Regulation 53/05 (“O. Reg. 53/05”) made 12 subsequent to EB-2016-0152 in Section 3 (Attachment 1); the addition of the discussion of the 13 Independent Electricity System Operator’s (“IESO”) electricity market renewal program in 14 Section 5; changes to legislation regarding environmental assessments in Section 9.2; and 15 introduction of legislation regarding public sector compensation in Sections 10.2 and 10.3. 16 17 2.0 INTRODUCTION 18 OPG is subject to provincial and federal legislation and regulations, including the decisions of 19 administrative tribunals or other regulatory bodies whose powers are derived from such 20 legislation or regulations (e.g., the Ontario Labour Relations Board, the IESO, and the 21 Canadian Nuclear Safety Commission (“CNSC”), and to Canada’s international obligations 22 under certain international treaties (e.g., regarding international boundary waters and nuclear 23 safeguards). Compliance with the legislative framework can drive the need for certain 24 programs and capital and non-capital expenditures, and impact OPG’s operations.
    [Show full text]
  • 2018-2019 Annual Report
    2018 – 2019 Annual Report Energy at a Glance: 2018–2019 Protecting Consumers Electricity distribution customers: Natural gas distribution customers: 5,213,918 3,681,393 Residential and Residential and small business customers: small business customers: 5,158,178 3,664,663 Sector Oversight In the electricity sector, the OEB regulated or licensed: 69 8 465 2 111 63 31 16 Distributors Transmitters Generators Agencies: Wholesalers Retailers Unit Electricity Independent Electricity System Operator and sub-meter storage Smart Metering Entity providers providers 2 32 In the natural gas sector, the OEB regulated or licensed: Distributors Marketers Consumer Participation Number of OEB Held 13 community $3 million hearings & proceedings meetings in 12 locations Amount provided to intervenor groups to fund where intervenors throughout Ontario about their participation including: consumer groups, participated: major rate applications manufacturers, farmers, landowners and Indigenous 52 communities Consumer Contacts 8,765 Top Enquiries: Contacts Ontario Electricity Support Program (OESP), Low-income Energy received Assistance Program (LEAP), request for information on licensees, disconnections, contract renewals and amendments Assistance for LEAP assisted 14,000 OESP assisted an average of Low-Income customers with 239,000+ low-income $5.9 million in emergency households a month with almost Energy funding to help with their $166 million in on-bill credits Customers natural gas and electricity bills over the year Energy at a Glance: 2018–2019 (continued)
    [Show full text]
  • 2019-2020 Annual Report 1 This Page Has Been Intentionally Left Blank
    ONTA RIO ONTARIO’S WATCHDOG ANNUAL REPORT 2019-2020 Office of the Ombudsman of Ontario 483 Bay Street 10th Floor, South Tower Toronto, Ontario M5G 2C9 Telephone: 416-586-3300 Complaints line: 1-800-263-1830 Fax: 416-586-3485 TTY: 1-866-411-4211 Website: www.ombudsman.on.ca @Ont_Ombudsman Ontario Ombudsman OntarioOmbudsman OntOmbuds ISSN 1708-0851 ONTA RIO ONTARIO’S WATCHDOG June 2020 Hon. Ted Arnott, Speaker Legislative Assembly Province of Ontario Queen’s Park Dear Mr. Speaker, I am pleased to submit my Annual Report for the period of April 1, 2019 to March 31, 2020, pursuant to section 11 of the Ombudsman Act, so that you may table it before the Legislative Assembly. Sincerely, Paul Dubé Ombudsman Office of the Ombudsman of Ontario 483 Bay Street 10th Floor, South Tower Toronto, Ontario M5G 2C9 Telephone: 416-583-3300 Complaints line: 1-800-263-1830 Website: www.ombudsman.on.ca Office of the Ombudsman of Ontario • 2019-2020 Annual Report 1 This page has been intentionally left blank 2 Office of the Ombudsman of Ontario • 2019-2020 Annual Report YEAR IN REVIEW • TEXT TABLE OF CONTENTS OMBUDSMAN’S MESSAGE .........................................................................................................5 2019-2020 AT A GLANCE ............................................................................................................8 ABOUT OUR OFFICE .................................................................................................................10 HOW WE WORK .........................................................................................................................................................................12
    [Show full text]
  • Toronto Hydro-Electric System Limited
    ONTARIO ENERGY BOARD File No. EB-2018-0165 Exhibit No. K8.1 Date July 11, 2019 jfs ONTARIO ENERGY BOARD IN THE MATTER OF the Ontario Energy Board Act, 1998, S.O. 1998, c. 15, Sched. B, as amended; AND IN THE MATTER OF an application by Toronto Hydro-Electric System Limited for an order or orders approving or fixing just and reasonable distribution rates and other charges, effective January 1, 2020 to December 31, 2024. EB-2018-0165 CROSS-EXAMINATION COMPENDIUM PANEL 3 DISTRIBUTED RESOURCE COALITION July 10, 2019 001 EB-2018-0165 PANEL 3 COMPENDIUM Table of Contents Tab 1 Alectra Utilities Corporation, 2020 EDR Application, Excerpt from DSP Tab 2 Metro Magazine, TTC launches first electric bus into service Tab 3 Ex 1B, Tab 3, Sch. 1, Customer Engagement Tab 4 Ex 1B, Tab 3, Sch. 1, App. A, Innovative Research Group Report Tab 5 Ex 1B, Tab 4, Sch. 1, Rate Framework Tab 6 Ex 1C, Tab 3, Sch. 10, 2017 Annual Report Tab 7 2018 Annual Report Tab 8 Ex 2A, Tab 6, Sch. 1, Cost of Eligible Investments for the Connection of… Tab 9 Ex 2B, Section E7.2, Energy Storage Systems Tab 10 Ex 3, Tab 3, Sch. 1, Load, Customers, and Revenue Tab 11 Ex 4B, Tab 2, Sch. 1, Corporate Taxes (PILS) Tab 12 IRR 1B-DRC-1 Tab 13 IRR 1B-DRC-4 Tab 14 IRR 2B-DRC-10 Tab 15 Technical Conference Undertaking JTC4.23 Tab 16 Technical Conference Transcript, February 22, 2019 002 EB-2019-0018EB-2019-0018 Alectra Utilities Corporation 2020 EDR Application Exhibit 04 Tab 01 Schedule 01 Appendix A16 —– Distributed Energy Resources (DER) Integration Page 5 of 25 1 Investment Description 2 The DER Integration investments planned over the 2020-2024 DSP period are driven by 3 expected increasingincreasing adoption of DER in Alectra Utilities'Utilities’ service territory and the significant 4 challenges and opportunities that such a trend presents for the utility'sutility’s distribution system and 5 for its customers.
    [Show full text]