impact summary 2019 changing lives, creating impact

about HCT Group HCT Group Hackney Pan- Cricket Team 3rd floor HCT Group is a in CAN Mezzanine the transport industry, safely providing 49–51 East Road helping disabled young people ‘Every time we come along it’s a chance over 36 million passenger trips on our N1 6AH to enjoy sport for all the players to meet up with buses every year. We deliver a range old friends on other sides,’ said Team of transport services – from London tel The Hackney Pan-Disability Cricket Hackney coordinator, Alan Walsh. red buses to transport, 020 7275 2400 Team uses our community transport ‘It’s about more than just playing cricket. from school transport to whole bus e-mail service to travel to fixtures. They are Super 1s is about personal development. networks, from community transport [email protected] a part of the Lord’s Taverners Super 1s to and training. programme, which gives young people ‘They’ve learnt about leadership, teamwork, HCT Group is a company registered in with aged 12–25 the chance supporting each other. This has helped We reinvest the profits from our England and Wales. Company number 1747483. to play cricket regularly. them develop life skills for the future Yes, commercial work into high social Registered charity number 10 91318 . it’s a cricket programme, but most people impact transport services or projects VAT number 8 0 5 3112 7 4 . Our registered For many young people with disabilities realise it’s about personal development. in the communities we serve, and and main correspondence address is: throughout the UK, opportunities to It’s really important.’ into providing training opportunities 3rd floor,CAN Mezzanine, 49–51 East Road, take part in regular competitive sport for people who are long-term London N1 6AH can be extremely limited. The Super 1s unemployed – making a real difference Cover illustration: collage of an original artwork programme gives disabled young the chance to compete to people’s lives. by Society Media © 2009 people the chance to compete against against their peers, enjoy Photography: © Alex Grace, their peers, enjoy the benefits of sport the benefits of sport and For more information, please see Hackney Pan-Disability Cricket Team and live a more active life. live a more active life www.hctgroup.org © HCT Group 2 019. All rights reserved access to local facilities family, friends and relationships , training and education income and financial inclusion Our services are supporting thseir users Our services are bringing their users Our Learning Centre is supporting its learners Our actions as an employer and to access essential services, maintaining together with those they care about, into employment, education or further training. purchaser are having an impact in their £77m 36m their independence. tackling social isolation. Figures for full academic year 2 017/18 own right. m a k i n g a d i f f e r e n c e 403 HCT Group is a social enterprise in HCT Group turnover HCT Group provided the transport industry, safely delivering was £77m in 2018/19 over 36 million passenger qualifications trips in 2018/19 47% 45% over 36 million passenger trips on 135 our buses every year. Our founding commitment is to the role that 719 jobs £4.6m transport can play in ensuring the improved access get out more less lonely connected to others positive learning gained qualifications total spend in areas employees in areas most vulnerable and marginalised in 47% of HCT Group 45% of HCT Group 54% of HCT Group 43% of HCT Group outcomes and jobs of deprivation of deprivation our society can access jobs, education, individual transport service users said their individual transport service users said they 403 unemployed 403 unemployed people £4.6m of HCT Group’s 49% of HCT Group’s services – or even the simple freedom users said their ability ability to get out and users said their loneliness feel more connected learners achieved gained qualifications total spend on suppliers 2002 employees live of getting out and about, so central to access local facilities about had improved had decreased to others 719 positive learning and 135 gained jobs after or subcontractors was in areas of deprivation to our quality of life. had improved outcomes across training and education in areas of deprivation a variety of courses with HCT Group We earn our revenues from transport contracts won in the marketplace, delivering them to a high standard. physical and mental health citizenship and community conservation of the natural environment find out more Profits are then reinvested into 342,451 Our services are supporting their users Our services are supporting their users Our actions as a provider of This leaflet provides a simple summary high social impact transport services HCT Group provided to maintain their physical health and to be active citizens and feel a part of have had a positive of our social impact. If you’d like to find out or projects in the communities 342,4 51 passenger trips overall wellbeing. their community. environmental impact. more, the full report is available online at we serve and into providing training to community groups or www.hctgroup.org/social_impact opportunities for people who are disadvantaged individuals 866 in 2018/19 853 long-term unemployed – making . . 0 0

a real difference to people’s lives. 689 . 46% 21% 0 Each year, we assess whether we are 19 17 18 / / / delivering on our mission. We do this impact report 2018 2 017 by measuring and reporting our social 2 016 c 70,000 hanging 2019 impact – the positive change made more life satisfaction more confident part of community active in community car journeys saved reducing our lives, cre ating im 53.5% environmental impact pact to people’s lives as a result of what 976 50% of HCT Group 47% of HCT Group 46% of HCT Group 21% of HCT Group 70,000 car journeys we do. We look at our impact in seven passenger trips provided HCT Group operates a fleet individual transport individual transport individual transport group transport users were saved through HCT Group emissions main ways – from helping vulnerable to community groups of 976 single and double users said their users said their confidence users said they feel said they have become the use of community in kg CO2 equivalent people access essential services to our by HCT Group grew by decker buses, , satisfaction with life had improved more a part of their more active in their group transport provided per kilometre driven environmental impact. 53.5% in 2018/19 cars, vans and coaches had improved community community by HCT Group have reduced each year access to local facilities family, friends and relationships employment, training and education income and financial inclusion Our services are supporting thseir users Our services are bringing their users Our Learning Centre is supporting its learners Our actions as an employer and to access essential services, maintaining together with those they care about, into employment, education or further training. purchaser are having an impact in their £77m 36m their independence. tackling social isolation. Figures for full academic year 2 017/18 own right. m a k i n g a d i f f e r e n c e 403 HCT Group is a social enterprise in HCT Group turnover HCT Group provided the transport industry, safely delivering was £77m in 2018/19 over 36 million passenger qualifications trips in 2018/19 47% 45% over 36 million passenger trips on 135 our buses every year. Our founding commitment is to the role that 719 jobs £4.6m transport can play in ensuring the improved access get out more less lonely connected to others positive learning gained qualifications total spend in areas employees in areas most vulnerable and marginalised in 47% of HCT Group 45% of HCT Group 54% of HCT Group 43% of HCT Group outcomes and jobs of deprivation of deprivation our society can access jobs, education, individual transport service users said their individual transport service users said they 403 unemployed 403 unemployed people £4.6m of HCT Group’s 49% of HCT Group’s services – or even the simple freedom users said their ability ability to get out and users said their loneliness feel more connected learners achieved gained qualifications total spend on suppliers 2002 employees live of getting out and about, so central to access local facilities about had improved had decreased to others 719 positive learning and 135 gained jobs after or subcontractors was in areas of deprivation to our quality of life. had improved outcomes across training and education in areas of deprivation a variety of courses with HCT Group We earn our revenues from transport contracts won in the marketplace, delivering them to a high standard. physical and mental health citizenship and community conservation of the natural environment find out more Profits are then reinvested into 342,451 Our services are supporting their users Our services are supporting their users Our actions as a provider of This leaflet provides a simple summary high social impact transport services HCT Group provided to maintain their physical health and to be active citizens and feel a part of public transport have had a positive of our social impact. If you’d like to find out or projects in the communities 342,4 51 passenger trips overall wellbeing. their community. environmental impact. more, the full report is available online at we serve and into providing training to community groups or www.hctgroup.org/social_impact opportunities for people who are disadvantaged individuals 866 in 2018/19 853 long-term unemployed – making . . 0 0

a real difference to people’s lives. 689 . 46% 21% 0 Each year, we assess whether we are 19 17 18 / / / delivering on our mission. We do this impact report 2018 2 017 by measuring and reporting our social 2 016 c 70,000 hanging 2019 impact – the positive change made more life satisfaction more confident part of community active in community car journeys saved reducing our lives, cre ating im 53.5% environmental impact pact to people’s lives as a result of what 976 50% of HCT Group 47% of HCT Group 46% of HCT Group 21% of HCT Group 70,000 car journeys we do. We look at our impact in seven passenger trips provided HCT Group operates a fleet individual transport individual transport individual transport group transport users were saved through HCT Group emissions main ways – from helping vulnerable to community groups of 976 single and double users said their users said their confidence users said they feel said they have become the use of community in kg CO2 equivalent people access essential services to our by HCT Group grew by decker buses, minibuses, satisfaction with life had improved more a part of their more active in their group transport provided per kilometre driven environmental impact. 53.5% in 2018/19 cars, vans and coaches had improved community community by HCT Group have reduced each year access to local facilities family, friends and relationships employment, training and education income and financial inclusion Our services are supporting thseir users Our services are bringing their users Our Learning Centre is supporting its learners Our actions as an employer and to access essential services, maintaining together with those they care about, into employment, education or further training. purchaser are having an impact in their £77m 36m their independence. tackling social isolation. Figures for full academic year 2 017/18 own right. m a k i n g a d i f f e r e n c e 403 HCT Group is a social enterprise in HCT Group turnover HCT Group provided the transport industry, safely delivering was £77m in 2018/19 over 36 million passenger qualifications trips in 2018/19 47% 45% over 36 million passenger trips on 135 our buses every year. Our founding commitment is to the role that 719 jobs £4.6m transport can play in ensuring the improved access get out more less lonely connected to others positive learning gained qualifications total spend in areas employees in areas most vulnerable and marginalised in 47% of HCT Group 45% of HCT Group 54% of HCT Group 43% of HCT Group outcomes and jobs of deprivation of deprivation our society can access jobs, education, individual transport service users said their individual transport service users said they 403 unemployed 403 unemployed people £4.6m of HCT Group’s 49% of HCT Group’s services – or even the simple freedom users said their ability ability to get out and users said their loneliness feel more connected learners achieved gained qualifications total spend on suppliers 2002 employees live of getting out and about, so central to access local facilities about had improved had decreased to others 719 positive learning and 135 gained jobs after or subcontractors was in areas of deprivation to our quality of life. had improved outcomes across training and education in areas of deprivation a variety of courses with HCT Group We earn our revenues from transport contracts won in the marketplace, delivering them to a high standard. physical and mental health citizenship and community conservation of the natural environment find out more Profits are then reinvested into 342,451 Our services are supporting their users Our services are supporting their users Our actions as a provider of This leaflet provides a simple summary high social impact transport services HCT Group provided to maintain their physical health and to be active citizens and feel a part of public transport have had a positive of our social impact. If you’d like to find out or projects in the communities 342,4 51 passenger trips overall wellbeing. their community. environmental impact. more, the full report is available online at we serve and into providing training to community groups or www.hctgroup.org/social_impact opportunities for people who are disadvantaged individuals 866 in 2018/19 853 long-term unemployed – making . . 0 0

a real difference to people’s lives. 689 . 46% 21% 0 Each year, we assess whether we are 19 17 18 / / / delivering on our mission. We do this impact report 2018 2 017 by measuring and reporting our social 2 016 c 70,000 hanging 2019 impact – the positive change made more life satisfaction more confident part of community active in community car journeys saved reducing our lives, cre ating im 53.5% environmental impact pact to people’s lives as a result of what 976 50% of HCT Group 47% of HCT Group 46% of HCT Group 21% of HCT Group 70,000 car journeys we do. We look at our impact in seven passenger trips provided HCT Group operates a fleet individual transport individual transport individual transport group transport users were saved through HCT Group emissions main ways – from helping vulnerable to community groups of 976 single and double users said their users said their confidence users said they feel said they have become the use of community in kg CO2 equivalent people access essential services to our by HCT Group grew by decker buses, minibuses, satisfaction with life had improved more a part of their more active in their group transport provided per kilometre driven environmental impact. 53.5% in 2018/19 cars, vans and coaches had improved community community by HCT Group have reduced each year impact summary 2019 changing lives, creating impact

about HCT Group HCT Group Hackney Pan-Disability Cricket Team 3rd floor HCT Group is a social enterprise in CAN Mezzanine the transport industry, safely providing 49–51 East Road helping disabled young people ‘Every time we come along it’s a chance over 36 million passenger trips on our London N1 6AH to enjoy sport for all the players to meet up with buses every year. We deliver a range old friends on other sides,’ said Team of transport services – from London tel The Hackney Pan-Disability Cricket Hackney coordinator, Alan Walsh. red buses to social services transport, 020 7275 2400 Team uses our community transport ‘It’s about more than just playing cricket. from school transport to whole bus e-mail service to travel to fixtures. They are Super 1s is about personal development. networks, from community transport [email protected] a part of the Lord’s Taverners Super 1s to education and training. programme, which gives young people ‘They’ve learnt about leadership, teamwork, HCT Group is a company registered in with disabilities aged 12–25 the chance supporting each other. This has helped We reinvest the profits from our England and Wales. Company number 1747483. to play cricket regularly. them develop life skills for the future Yes, commercial work into high social Registered charity number 10 91318 . it’s a cricket programme, but most people impact transport services or projects VAT number 8 0 5 3112 7 4 . Our registered For many young people with disabilities realise it’s about personal development. in the communities we serve, and and main correspondence address is: throughout the UK, opportunities to It’s really important.’ into providing training opportunities 3rd floor,CAN Mezzanine, 49–51 East Road, take part in regular competitive sport for people who are long-term London N1 6AH can be extremely limited. The Super 1s unemployed – making a real difference Cover illustration: collage of an original artwork programme gives disabled young the chance to compete to people’s lives. by Society Media © 2009 people the chance to compete against against their peers, enjoy Photography: © Alex Grace, their peers, enjoy the benefits of sport the benefits of sport and For more information, please see Hackney Pan-Disability Cricket Team and live a more active life. live a more active life www.hctgroup.org © HCT Group 2 019. All rights reserved impact summary 2019 changing lives, creating impact

about HCT Group HCT Group Hackney Pan-Disability Cricket Team 3rd floor HCT Group is a social enterprise in CAN Mezzanine the transport industry, safely providing 49–51 East Road helping disabled young people ‘Every time we come along it’s a chance over 36 million passenger trips on our London N1 6AH to enjoy sport for all the players to meet up with buses every year. We deliver a range old friends on other sides,’ said Team of transport services – from London tel The Hackney Pan-Disability Cricket Hackney coordinator, Alan Walsh. red buses to social services transport, 020 7275 2400 Team uses our community transport ‘It’s about more than just playing cricket. from school transport to whole bus e-mail service to travel to fixtures. They are Super 1s is about personal development. networks, from community transport [email protected] a part of the Lord’s Taverners Super 1s to education and training. programme, which gives young people ‘They’ve learnt about leadership, teamwork, HCT Group is a company registered in with disabilities aged 12–25 the chance supporting each other. This has helped We reinvest the profits from our England and Wales. Company number 1747483. to play cricket regularly. them develop life skills for the future Yes, commercial work into high social Registered charity number 10 91318 . it’s a cricket programme, but most people impact transport services or projects VAT number 8 0 5 3112 7 4 . Our registered For many young people with disabilities realise it’s about personal development. in the communities we serve, and and main correspondence address is: throughout the UK, opportunities to It’s really important.’ into providing training opportunities 3rd floor,CAN Mezzanine, 49–51 East Road, take part in regular competitive sport for people who are long-term London N1 6AH can be extremely limited. The Super 1s unemployed – making a real difference Cover illustration: collage of an original artwork programme gives disabled young the chance to compete to people’s lives. by Society Media © 2009 people the chance to compete against against their peers, enjoy Photography: © Alex Grace, their peers, enjoy the benefits of sport the benefits of sport and For more information, please see Hackney Pan-Disability Cricket Team and live a more active life. live a more active life www.hctgroup.org © HCT Group 2 019. All rights reserved