! ! TABLE OF CONTENTS ! ! ➢ Mission & Vision Statement ➢ Foreword ➢ Job Description ➢ Trail Map, Punctuality ➢ Schedules & Shifts, Rules & Regulations ➢ Lunches & Breaks, Clothing, Refusal to work ➢ Snowmobile & Gator Safety ➢ Compressor, Pump House & Safety ➢ Hydrant, Hoses, Snow-gun & Safety ➢ Radios, On-hill Training ➢ Nighttime Injuries ➢ Report Forms & Check Lists ➢ Glossary of Terms ➢ Snow-gun Diagrams ➢ Snowmaking Start-up & Safety Procedure ➢ On-hill Start-up ➢ Pump House Procedures ➢ Sno-Max & Drift Preparation & Start-up Procedure ➢ Water Pump Start-up Procedures & Touch-screen Checks ➢ Unusual Circumstances ➢ W.H.M.I.S. Training Program ➢ Snowmobile Safety Manual ➢ Helmet Policy ➢ Radio Use Policy ➢ Employee Agreement ➢ Training Record ! Chicopee Snowmaking Manual Revised: November 1st, 2014 ! MISSION STATMENT ! Offer unique and memorable experiences through fun- filledprograms, activities! and events. ! VISION STATMENT ! Create unique fun-filled! experiences. ! ! FOREWORD ! Chicopee Ski Club is a 12-month non-profit organization that has been operating since 1934. Since then, the club has grown considerable to be one of Southwestern Ontario’s leading urban ski clubs. The people who utilize the facilities completely fund the operation and are comprised of members, school groups, and daily users from across the region. ! As an employee of Chicopee Ski Club, you are the people the guests and members have the most contact with, wherever you are working. It is important to realize that while on or off-duty, you represent Chicopee Ski Club. As a representative of the club it is imperative that you are well groomed, courteous, and respectful our guests and member, not to mention your fellow co- worker. ! As the season begins think about what you want to get out of your experience working at Chicopee and how you can achieve you goals. Make sure that you read and understand this manual before starting your on-hill training and work. ! Chicopee Snowmaking Manual Revised: November 1st, 2014 ! Have a fun and safe winter! ! Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! JOB DESCRITPION ! Job Title: Snowmaker Approved by: Keith Reinhart Department: Operations Date: November, 2007 Reports To: Snowmaking Foreman !Wage Category: Hourly !Job Statement: This individual performs professional work as a “Snowmaker”. This individual is involved with operating and using all equipment designed to manufacture artificial “snow” in a safe and responsible manner. Responsibilities include adhering to all safety regulations while dealing with pressurized systems, as well as all other related equipment. This individual must communicate with “on-hill” and supervisory staff, and follow all procedural guidelines learned during the training program. This position commences at the beginning of the ski season (approximately late November) and closing (approximately late March). This position requires that all regulations established by Provincial and Federal bodies and Ski Club Management are adhered to and followed. This position is performed under the guidance of the Foreman, Snowmaking. This position may be required to assist in !other departments when needed. Essential Functions: • Responsible for performing and maintaining all safety checks, and complete “start-up” and “shut-down” operational procedures. • Required to maintain and care for tools, perform equipment checks and monitor systems. • Responsible to remain alert and report unusual occurrences. • Required to demonstrate snowmobile/track vehicle ability. • Required to perform pre-operational procedures, including reports, logs, etc. • Required to trouble shoot and repair minor snowmaking equipment problems. • Required to maintain intercom communication and use radio contact for Emergency use only. • Required to understand “snowmaking” physics. • Required to complete Operating Records and Daily Inspection Forms. • Sets up snow-guns to proved optimal snow coverage. Chicopee Snowmaking Manual Revised: November 1st, 2014 ! • Moves snow-guns during hill-checks to provide optimal snow coverage. ! ! • Checks snow quality to ensure it stays consistent and inline with work order. • Adjusts water and air hydrants to achieve desired snow quality. • Removes all equipment from the hill, when finished, and returns them to their designated locations. • Accepts any other tasks delegated by department heads or ! supervisors. Working Conditions: • Works primarily outdoors in temperatures between +10 to –25 decrees Celsius. • Works with high-pressured water and air. 80-500 lbs. • Works 8 hours shifts six days a week. Morning, afternoon, and night. • ! Works with 1 to 2 co-workers. Job Specifications: • Good appearance and attitude. • Interested/experienced working with compressors and/or similar equipment. • Should be “mechanically inclined”. • Experience is an asset but not necessary. • Good communication skills (i.e. reading and writing). • Ability to work as part of a team. • Loyal attitude towards the Organization and its goals. • Physically fit. • Has a valid driver’s license. • Ability to work under pressure. • ! Strong communication and interpersonal skills. ! Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! TRAIL MAP ! ! ! PUNCTUALITY ! • It is advisable to show up for your shift 15 minutes early to receive ! a debriefing and, or work orders from the previous shift. • If you know that you will be late or absent you are to notify you ! supervisor at least four (4) hours before the shift starts. • Switching shifts is to be done amongst you and your coworkers. ! You must inform your supervisor if you switch a shift. ! • Lateness will only be tolerated TWICE; the third occurrence will result in dismissal. ! ! Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! SCHEDULES & SHIFTS ! Snowmaking consists of three shifts. Days: 8:00 a.m. to 4:00 p.m. Afternoons: 4:00 p.m. to 12:00 a.m. Nights: 12:00 a.m. to 8:00 a.m. Mid season shift: !8:30 p.m. to 7:00 a.m. • Snowmakers are scheduled to work a six-day workweek with one scheduled day off. • Seven and one half-hours per day, (7 ½), will equal 45 hours per week. (Weather dependant) • Overtime will be paid after 44 hours in a one-week period. • Snowmakers may be asked to do some work around the shop, hill, and day-lodge when the weather is not appropriate to make snow. • Schedules will be kept posted in the maintenance shop. • Employees are to punch in and out at the maintenance shop. ! RULES & REGULATIONS ! • All none Food & Beverage employees are not permitted in the lounge while on-duty. Employees are also not permitted in the lounge eight hours prior to a shift. • All none Food & Beverage employees are prohibited from all using any area or entrance behind the lounge or cafeteria with out instruction from a supervisor. • Employees that are of legal age are permitted to use the lounge while off-duty. Make sure to remove your name tag. • Employees are not allowed in the maintenance shop, compressor or pump house unless they are on-duty. • Employees are only allowed to park at the maintenance shop if they are on-duty. • Employees may ski or board for free, but your supervisor must issue you your pass. You must fill out the appropriate forms and waiver prior to receiving your pass. Employees under 18 must have a parent or guardian sign the waiver. (After MIN. 40 hours working at Chicopee.) • Staff uniforms are not permitted to leave the premises. • When you are skiing or boarding you must obey all hill signage and rules. Failure to do so will result in dismissal and termination Chicopee Snowmaking Manual Revised: November 1st, 2014 ! of staff ski pass. *This rule applies when you visit other ski ! resorts, as you represent Chicopee Ski Club on and off-duty.* ! Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! LUNCHES & BREAKS ! • Lunches and breaks are to be taken in the compressor house only. • Lunches are one half-hour long and are to be taken one person at a time, so that there are always! 2 snowmakers on the hill. ! CLOTHING • You will be provided with a snow-jacket, helmet, and one pair of gloves. The helmet and jacket are property of Chicopee Ski Club and should not be removed from the club property. • When working in cold weather it a good idea to wear at least two or three layers of clothing to maintain a comfortable body temperature. • Wool and fleece are good materials for preceding layers. • Cotton is not a recommended material, as it retains moisture, takes a long-time to dry, and lacks the warmth of the materials mentioned above. • Keep an extra sweater and socks in your locker in the compressor house as back-ups. • Do not wear excessive amounts of clothing. You do not want to restrict your movement or overheat. • No clothing or personal items should be left in the maintenance ! shop. REFUSAL TO WORK ! Never perform any task or use any equipment that you have not been trained on or are familiar with. You have the right to refuse to work or do particular work if you believe that any equipment, machine or situation endangers you or another worker. You have to inform your supervisor of your refusal to work so that appropriate measure can be taken. You must also inform any worker about to perform the act of your refusal so that they are aware of the possible risks. Proceed with work that you are comfortable with until contacted by your supervisor. ! Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! SNOWMOBILE & GATOR SAFTEY ! • The Gator and snowmobiles are only to be operated by employees that are on-duty and are never to leave the property. • Never drive the Gator up extremely steep hills or fresh snow. • Always drive the Gator down hill in low gear. • Always operate snowmobiles slowly and cautiously and only on the sides of the runs. • Always cross ski runs on the top or bottom, never cross in the middle of a run. • Skiers and snowboarders have the right of way. Be polite and expect the unexpected around the general public. • At the beginning of your shift a check-over is to be completed on the snowmobiles.

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