! ! TABLE OF CONTENTS ! ! ➢ Mission & Vision Statement ➢ Foreword ➢ Job Description ➢ Trail Map, Punctuality ➢ Schedules & Shifts, Rules & Regulations ➢ Lunches & Breaks, Clothing, Refusal to work ➢ Snowmobile & Gator Safety ➢ Compressor, Pump House & Safety ➢ Hydrant, Hoses, Snow-gun & Safety ➢ Radios, On-hill Training ➢ Nighttime Injuries ➢ Report Forms & Check Lists ➢ Glossary of Terms ➢ Snow-gun Diagrams ➢ Start-up & Safety Procedure ➢ On-hill Start-up ➢ Pump House Procedures ➢ Sno-Max & Drift Preparation & Start-up Procedure ➢ Water Pump Start-up Procedures & Touch-screen Checks ➢ Unusual Circumstances ➢ W.H.M.I.S. Training Program ➢ Snowmobile Safety Manual ➢ Helmet Policy ➢ Radio Use Policy ➢ Employee Agreement ➢ Training Record !

Chicopee Snowmaking Manual Revised: November 1st, 2014 !

MISSION STATMENT ! Offer unique and memorable experiences through fun- filledprograms, activities! and events. ! VISION STATMENT ! Create unique fun-filled! experiences. !

! FOREWORD ! Chicopee Ski Club is a 12-month non-profit organization that has been operating since 1934. Since then, the club has grown considerable to be one of Southwestern ’s leading urban ski clubs. The people who utilize the facilities completely fund the operation and are comprised of members, school groups, and daily users from across the region. ! As an employee of Chicopee Ski Club, you are the people the guests and members have the most contact with, wherever you are working. It is important to realize that while on or off-duty, you represent Chicopee Ski Club. As a representative of the club it is imperative that you are well groomed, courteous, and respectful our guests and member, not to mention your fellow co- worker. ! As the season begins think about what you want to get out of your experience working at Chicopee and how you can achieve you goals. Make sure that you read and understand this manual before starting your on-hill training and work. !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! Have a fun and safe winter! !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! JOB DESCRITPION ! Job Title: Snowmaker Approved by: Keith Reinhart Department: Operations Date: November, 2007 Reports To: Snowmaking Foreman !Wage Category: Hourly !Job Statement: This individual performs professional work as a “Snowmaker”. This individual is involved with operating and using all equipment designed to manufacture artificial “snow” in a safe and responsible manner. Responsibilities include adhering to all safety regulations while dealing with pressurized systems, as well as all other related equipment. This individual must communicate with “on-hill” and supervisory staff, and follow all procedural guidelines learned during the training program. This position commences at the beginning of the ski season (approximately late November) and closing (approximately late March). This position requires that all regulations established by Provincial and Federal bodies and Ski Club Management are adhered to and followed. This position is performed under the guidance of the Foreman, Snowmaking. This position may be required to assist in !other departments when needed. Essential Functions: • Responsible for performing and maintaining all safety checks, and complete “start-up” and “shut-down” operational procedures. • Required to maintain and care for tools, perform equipment checks and monitor systems. • Responsible to remain alert and report unusual occurrences. • Required to demonstrate snowmobile/track vehicle ability. • Required to perform pre-operational procedures, including reports, logs, etc. • Required to trouble shoot and repair minor snowmaking equipment problems. • Required to maintain intercom communication and use radio contact for Emergency use only. • Required to understand “snowmaking” physics. • Required to complete Operating Records and Daily Inspection Forms. • Sets up snow-guns to proved optimal snow coverage.

Chicopee Snowmaking Manual Revised: November 1st, 2014 !

• Moves snow-guns during hill-checks to provide optimal snow coverage. ! ! • Checks snow quality to ensure it stays consistent and inline with work order. • Adjusts water and air hydrants to achieve desired snow quality. • Removes all equipment from the hill, when finished, and returns them to their designated locations. • Accepts any other tasks delegated by department heads or ! supervisors. Working Conditions: • Works primarily outdoors in temperatures between +10 to –25 decrees Celsius. • Works with high-pressured water and air. 80-500 lbs. • Works 8 hours shifts six days a week. Morning, afternoon, and night. • ! Works with 1 to 2 co-workers. Job Specifications: • Good appearance and attitude. • Interested/experienced working with compressors and/or similar equipment. • Should be “mechanically inclined”. • Experience is an asset but not necessary. • Good communication skills (i.e. reading and writing). • Ability to work as part of a team. • Loyal attitude towards the Organization and its goals. • Physically fit. • Has a valid driver’s license. • Ability to work under pressure. • ! Strong communication and interpersonal skills. !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! TRAIL MAP !

! ! PUNCTUALITY ! • It is advisable to show up for your shift 15 minutes early to receive ! a debriefing and, or work orders from the previous shift. • If you know that you will be late or absent you are to notify you ! supervisor at least four (4) hours before the shift starts. • Switching shifts is to be done amongst you and your coworkers. ! You must inform your supervisor if you switch a shift. ! • Lateness will only be tolerated TWICE; the third occurrence will result in dismissal. ! !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! SCHEDULES & SHIFTS ! Snowmaking consists of three shifts.

Days: 8:00 a.m. to 4:00 p.m. Afternoons: 4:00 p.m. to 12:00 a.m. Nights: 12:00 a.m. to 8:00 a.m. Mid season shift: !8:30 p.m. to 7:00 a.m. • Snowmakers are scheduled to work a six-day workweek with one scheduled day off. • Seven and one half-hours per day, (7 ½), will equal 45 hours per week. (Weather dependant) • Overtime will be paid after 44 hours in a one-week period. • Snowmakers may be asked to do some work around the shop, hill, and day-lodge when the weather is not appropriate to make snow. • Schedules will be kept posted in the maintenance shop. • Employees are to punch in and out at the maintenance shop. ! RULES & REGULATIONS ! • All none Food & Beverage employees are not permitted in the lounge while on-duty. Employees are also not permitted in the lounge eight hours prior to a shift. • All none Food & Beverage employees are prohibited from all using any area or entrance behind the lounge or cafeteria with out instruction from a supervisor. • Employees that are of legal age are permitted to use the lounge while off-duty. Make sure to remove your name tag. • Employees are not allowed in the maintenance shop, compressor or pump house unless they are on-duty. • Employees are only allowed to park at the maintenance shop if they are on-duty. • Employees may ski or board for free, but your supervisor must issue you your pass. You must fill out the appropriate forms and waiver prior to receiving your pass. Employees under 18 must have a parent or guardian sign the waiver. (After MIN. 40 hours working at Chicopee.) • Staff uniforms are not permitted to leave the premises. • When you are skiing or boarding you must obey all hill signage and rules. Failure to do so will result in dismissal and termination

Chicopee Snowmaking Manual Revised: November 1st, 2014 !

of staff ski pass. *This rule applies when you visit other ski ! resorts, as you represent Chicopee Ski Club on and off-duty.* !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! LUNCHES & BREAKS ! • Lunches and breaks are to be taken in the compressor house only. • Lunches are one half-hour long and are to be taken one person at a time, so that there are always! 2 snowmakers on the hill. ! CLOTHING • You will be provided with a snow-jacket, helmet, and one pair of gloves. The helmet and jacket are property of Chicopee Ski Club and should not be removed from the club property. • When working in cold weather it a good idea to wear at least two or three layers of clothing to maintain a comfortable body temperature. • Wool and fleece are good materials for preceding layers. • Cotton is not a recommended material, as it retains moisture, takes a long-time to dry, and lacks the warmth of the materials mentioned above. • Keep an extra sweater and socks in your locker in the compressor house as back-ups. • Do not wear excessive amounts of clothing. You do not want to restrict your movement or overheat. • No clothing or personal items should be left in the maintenance ! shop. REFUSAL TO WORK ! Never perform any task or use any equipment that you have not been trained on or are familiar with. You have the right to refuse to work or do particular work if you believe that any equipment, machine or situation endangers you or another worker. You have to inform your supervisor of your refusal to work so that appropriate measure can be taken. You must also inform any worker about to perform the act of your refusal so that they are aware of the possible risks. Proceed with work that you are comfortable with until contacted by your supervisor. !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! SNOWMOBILE & GATOR SAFTEY ! • The Gator and snowmobiles are only to be operated by employees that are on-duty and are never to leave the property. • Never drive the Gator up extremely steep hills or fresh snow. • Always drive the Gator down hill in low gear. • Always operate snowmobiles slowly and cautiously and only on the sides of the runs. • Always cross ski runs on the top or bottom, never cross in the middle of a run. • Skiers and snowboarders have the right of way. Be polite and expect the unexpected around the general public. • At the beginning of your shift a check-over is to be completed on the snowmobiles. Check the throttle, brake and light operation, gas, oil, drive belt, track, and the skies. (A snowmobile checklist) • Report any problems with snowmobiles and Gator to you supervisor, and leave a written note for the mechanic. • Do not operate vehicles that are broken or faulty. • Snowmobiles should never be left sitting on a ski run. Park behind a fence or along the tree line. • If you leave a snowmobile unattended ensure that you turn off the machine, engage parking brake, remove the key and take it with you. • Drive slowly down runs. If traveling too fast never slam on the brake, apply pressure slowly; if a slope is icy let the machine slow it’s self down by applying a small amount of throttle to rev the engine. • The use of snowmobiles should be limited during operating hours. ! Make use of the when ever possible. !Transporting snowmaking equipment • When attaching a snow gun to a snowmobile makes sure that the towing arm ring is fully set in the hitch and that the hitch is closed. The female ends of the couplings should be attached to the gun stand by the cam-lock rings or by wrapping the hose around the gun head or stand. Ensure that the cam-locks are not touching the ground. • Always tow tower guns with their towers lowered and locked in place, • ! Only one person is to ride on a snowmobile when towing equipment.

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! • When towing snow guns and, or hoses behind a snowmobile make sure to drive slowly and as far away from ski terrain as possible. • Only tow one gun and one set of hoses at a time. • When towing hoses keep an eye on the hoses when turning or passing close to obstacles. Take extra precautions when towing frozen hoses for they will not follow the same path as the snowmobile. • Any employee reported driving out of control or misusing the machinery will be dismissed immediately. • Films have or will be viewed on snowmobile use and care. • Safety helmets are required when operating a snowmobile at all times. Failure to do so will result in dismissal. See policy. • See Snowmobile Operation Policy included in this manual. • Gator DVD will be viewed at this time. *Refer to Video* ! COMPRESSOR, PUMP HOUSE & SAFTEY ! • The compressor house and pump houses are to be kept clean and free of obstructions at all times. • Keep all doors, lights, valves, gauges, and equipment in good working order at all times. Report anything that is malfunctioning or broken immediately. • Keep all service sheets and reports up to date. This is very important! • Employees are only allowed in these buildings when on-duty. • Ear protection must be worn when you are around compressors and pumps that are running. • Do not stand directly in front or above pressure gauges in case they fail. • Stand to the side of electrical panels when turning them on in case they fail. • If your shift is starting up the system turn on the computer as soon as you enter the compressor house so that you can access weather information A.S.A.P. • At the end of your shift a copy of the weather and main information pages for the incoming shift will be provided in a shift change form. • At the end of your shift mark the placement of snow guns on the trail map board so that the next shift knows where everything is. Verbalize the snowmaking plan, progress during your shift, and any problems to them before leaving. • Films have or will be viewed on snowmaking safety. *Refer to video* • ! A clean working environment is a safe work environment. Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! HYDRANTS, HOSES, SNOW-GUNS & SAFTEY ! • It is very important that you use extreme caution and care when working with hydrants, snow guns and hoses. Keep in mind at all times that you are working with very high pressures. • Air pressure: 80-120 lbs. • Water pressure: 200-500 lbs. • Make sure that all equipment is in perfect condition prior, during, and after a shift. Report anything that is less than perfect to your supervisor immediately. • Keep your mind on the task at hand. Horse-play is not tolerated in this environment. • ! Watch each other’s backs. !Hydrants • Inspect hydrant prior, and during operation for cracks, bends, broken valves, and any unusual noises or vibrations. • Make sure that the inside of the hydrant is free of any obstructions before attaching a hose. • Open and close hydrants slowly. If a hydrant is frozen do not bang on the air valve or water stem, use hot water to thaw. • After you have closed a water hydrant, tap it a few times lightly, starting from the top to the bottom, to ensure that the water ! completely drains out. !Hoses • Ensure that all female coupling ends of hoses, snow guns, filters, and doublers have “O” rings that fit securely in the couplings. • Do not drive snowmobiles or drag snow-guns over hoses. • When attaching hoses to hydrants and guns make sure that cam- lock rings are hanging freely and not caught in-between the cam- lock and the coupling. • Never leave a kink, no matter how small in a hose when pressurized. • Always approach and leave snow guns opposite from the curvature of the hoses when in operation. If a hose fails it will follow the curve ! of the hoses then return in the opposite direction.

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! ! !Snow-Guns • When working at a snow-gun that is running never stand directly behind, above, or in the way of a hose, in case it comes off. • When moving the scud and babies place one of the hoses underneath the towing arm and secure it on top of the gun-stand skis and flip the ice picks up, over the hose. • In situations were the terrain is icy or if you are moving down hill it is advisable to leave the ice picks down to slow movement. • The amount of backward pressure on a snow-gun is primarily varied by the angle of the gun-head, amount of water flow, and the alignment of the hoses. If a gun-head is level with the ground there will be more backward pressure than if it is at a larger angle. There is also more pressure when the hoses are in a straight line for the majority of their span towards the gun, and less pressure if the hoses are curved. Keep this in mind when moving when working on slippery terrain, especially with the scud. • When moving the giants, keep in mind that they a much taller then the other guns. With the force of the backward pressure being higher in the air the giants can tip over easily. Always point the gun-heads to the front of the gun-stand with the towing arm in the back, and the rear ice picks down. • If a giant is tipping back when you try to move it, lower the tower to reduce the backward pressure. • Two people are required when moving a “giant” up or down hill, especially on icy and steep terrain. • If any gun places you in a dangerous situation or looks like it might when attempting to move it, turn the gun off and proceed from there. • All “Giants”, “McKinneys” and Techno Alpin “Evo”, must have a filter on the water hydrant before attaching the hose. The HKD Impulse has a removable filter located inside the water coupler. • When removing snow from a gun, never bang on the water or air couplings. The same goes for the towers or threads of the height adjustment arm of “giants”. • If the “giant’s” nozzles or nucleators are frozen, never bang on them, or the gun-head. Try letting the water un-thaw them, if that does not work turn off the air/water. Transport the gun to the maintenance facility to unthaw. !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! ! RADIOS ! • Radios are only to be use by on-duty employees. • They are to be kept in the compressor house at all times when not in use. • Ensure that batteries are charged by placing the radios in a charger at the end of your shift. • All radio communication is to take place on Channel #1. Channel #5 is reserved for emergencies such as; injury, equipment problems, or work related conversations. Snowmaking is Channel #6. • Radio communication is to be kept as brief as possible, and only used for work related issues that cannot wait for face-to-face communication. • Vulgarity, racial comments, and any inappropriate communication are not permitted over the radio. This is enforced by the CRTC. And Chicopee Ski Club, and will result in disciplinary actions. • ! Radio codes are listed in this manual and on hand held cards. ! ! ! • You are responsible for the care, use or lost of these radios. • A payroll deduction will be mandatory if in the case of ! damage or loss of a radio.

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! ! ON-HILL TRAINING ! • On-hill training is ongoing throughout your employment at Chicopee. • The most important phase of the training will occur over the first couple of weeks of snowmaking operation. • Pay attention to the experienced snowmakers, listen and ask questions. • You will learn, hands on, the subjects outlined in this manual, along with subjects such as: • Checking snow quality • Adjusting snow quality • Snow-gun set-up/tear down. • Shutdown procedures/start up. • Other aspects involved in snowmaking.!

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! ! NIGHTTIME INJURIES Nighttime injuries refer to injuries that occur after the hill is closed for the evening. The following steps should be taken in the event of an injury requiring medical attention or first aid outside of !your abilities. IF YOU DON’T HAVE THE TRAINING, DON’T DO IT!: • When you find or come to the aid of an injured person, stop, look around the area for any dangers that could because you harm. You can help someone if you are also hurt. • Assess the injured person’s condition, are they breathing, major bleeding. If it is serious tell them not to move. Call for back up! • If you don’t have back up because of the number of injured, quickly do what you can (apply pressure to wounds, cover with blanket, move out of danger, etc) then go for help. • If back up arrives have them call for help from a cell phone or the maintenance shop’s phone. Make sure they know the exact location, injury if known, when it happened, where to meet when help arrives. • Calling for HELP: • 911, for serious injuries such as, broken bones, impalement, unconscious, not breathing, no pulse, major bleeding, spinal injuries, loss of feeling in limbs, heart attack or any circumstance where a person cannot be moved. • Emergency Contact List, if you have called 911, contact a person from this list and explain the situation. If the person requires first aid you cannot perform and doesn’t seem to need medical attention, call. Multiple injuries will require multiple contacts. • When you need an ambulance make sure you give them a relevant point for pick in relation to the injured person. Eg. Injured on Applebowl – pick up in secondary parking lot • Pick Up Points: Front/Secondary/south parking lot, maintenance shop. The south parking lot gate is locked. You will have to open it with a 2126 key. • Do not drive the injured person to • the Hospital. Someone on the contact list can do that or if it is serious, 911. There must always be 2-3 people on the hill. • In some circumstances where a backboard is required, (spinal injury, unconscious), the ski patrol toboggan might be required to transport the injured down the hill.

Chicopee Snowmaking Manual Revised: November 1st, 2014 !

• Toboggans are located across the top of the hill and require ! a 2126 key to unlock their containers. SNOWMAKING START-UP & SAFTEY PROCEDURES ! ! Compressor House 1. Check for room cleanliness, free of garbage, oily or dusty floors. 2. Turn on computer. 3. Turn M.E.C. switches to “local” position and reset the panel. 4. Turn after-cooler switches on and check that they are in the auto mode. 5. Check all cooling fans and belts for free operation. 6. Check glycol fluid levels. 7. Check compressor oil levels. 8. At this point, a walk around check for leaks of the compressors and glycol pump should be done. 9. Check all valves and fittings for visible leaks. 10.Turn the electrical switch to the “ON” position for air compressor and glycol system. (standing to the side of the electrical switch) 11.Turn on switch for automatic moisture separator valve and check that the valve is open ¼ to ½ position. 12.Close compressor exhaust valves. 13.Start up glycol pump by turning switch to “Hand” position. If the system does not build up pressure within 5 to 10 seconds, close main butterfly valve slowly until pressure starts to build. !14.Re-open valve slowly. ! You are now ready to start the compressor. 1. Push reset on the compressor gauge panels. 2. Start compressors and let warm up for 30 seconds. 3. Open exhaust valve slowly one click at a time once the compressor is warmed up. 4. Once the air compressor is running, one man can proceed in starting the water pumps. Radio communications between pump house and on-hill snowmakers at this time. • Once all snow guns are running one person is to go back to the compressor house. • A re check of all systems should be done at this point, heat exchanger form, compressor & cooling systems check form, and snowmaking report form should be filled out. This must be done three times during your eight-hour shift.

Chicopee Snowmaking Manual Revised: November 1st, 2014 !

• Air operating pressure should be !between 85-95 psi.

Chicopee Snowmaking Manual Revised: November 1st, 2014 !

PUMP HOUSE PROCEDURES INITIAL CHECKLIST! !1. Check pump room and electrical room for cleanliness. 2. Check all valves, switches, disconnects, room lights, exhaust ! fans, heaters are in good working condition. 3. Be sure the room temperature is set to 70 F. ! ° 4. Check Sno Max tank. Clean it out if necessary or mix a new ! batch before starting water pumps. 5. Check well pump panel and make sure the well pumps are in the "On" and "Auto" position and operating between 6.8 and 8.2 ! Amps. !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! SNO MAX & DRIFT PREPERATION & START UP ! !1. Remove black filler cap on Sno Max tank ! 2. Take hose to well pump hydrant closest to the tank outside. ! 3. Fill the tank to a minimum of 100 L. 4. Refer to Snow Max chart for proper ratio (time, Sno Max, %, GPM ! and water). For Drift refer to instructions on container. 5. Once the tank is filled to the desired amount turn the agitator to ! manual. 6. Add the proper amount of Snow max and agitate for a minimum ! of 10 minutes. For Drift agitate for 30 sec. – 1 minute. ! 7. Turn the agitator to Auto. 8. Prime the pump. Turn the black tap handle open until water ! comes out of the clear hose. Now the pump is primed. ! 9. Turn the yellow handle to the open position. 10.Go to the Allen Bradley Control module and press the Start ! button. 11.To achieve the proper output percentage, turn the dial slowly to ! the desired percentage. Note: If GPM increases/decreases adjust the Percentage !accordingly (Ref. S.M. Chart) Note: On the Allen Bradley Control module leave the toggle switch !in the upper right hand corner to manual. ! Note: MIN percentage on display is 30% !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! WATER PUMP START UP PROCEDURES AND TOUCH SCREEN CHECKS ! 1. Be sure output valve on Pump #2 is fully open. On Pump #1 be sure output valve is ¼ of the way open (dial on top of output ! valve. 2. Although both main electrical pump switches in the electrical room remain in the “ON”position during the season, double check to be ! sure they are On and in Auto mode unless otherwise specified. ! 3. Make sure Pump #2 is set to Manual position on touch screen. 4. To make sure the system is on low P.S.I. setting, the “Use Low PSI” box should say “ON” in the box and the system PSI set point ! box (Blue on lower right side of screen) reads 260. 5. At this point a check must be done to ensure that the system pressure values change (high and low pressure valves). To do ! this, follow these next steps: !Step #1 Push “Use High PSI” range box on screen. It should change from !“off” to “on”. !Step #2 !Make sure system PSI set point changes from 260 to 441. !Step #3 To go back, push and hold “Use Low PSI” range box. It should change from “off” to “on”. The system PSI set point should change from 441 !to 260 PSI. 6. Make sure Air Compressors are running at the point. Open ! Camels Hump hydrant 1 turn to bleed air out of system. 7. At this point contact the man at the dump off gun (hydrant) with the two-way radio and inform him to open the hydrant fully and ! to notify you when water is flowing freely from the gun.

Chicopee Snowmaking Manual Revised: November 1st, 2014 !

8. Once you have been notified of freely flowing water you may now ! press Auto box in the margin on the left hand side of the screen. ! 9. The box will change to AUTO. #1 pump will now be running. 10. When pump starts, go immediately to Pump #1 output valve. Control the output pressure and GPM for Pump #1 by throttling the output valve and reading the pressure gauge beside the output valve of pump. You must regulate the pressure between ! 260 PSI minimum and maximum of 350 PSI. 11.When your output pressure remains at a constant 260 Psi you ! may slowly open the output valve fully. 12. Once there is a minimum of 60 GPM running on the hill, (approx. 5 guns) the men on the hill should notify the man at ! the pump house so he can switch system to high pressure. 13.To go to high pressure push “Use High PSI” range box “OFF” will switch to “ON” and system PSI set point box should change from ! 260 to 441. 14.Wait for 5 minutes, make sure everything is running properly ! and then proceed to the hill. !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! ON-HILL START-UP • ! Open Camels Hump water hydrant, 1 turn. • Once the “Dump Off” gun is started and the pump is running, you ! may go to your next gun. • Once you receive the “Okay” from the pump house you may now ! start up guns. (Approx. 5 guns) ! • ! Open hydrants, slowly, one at a time. ! • At this point notify the pump house so that the pump(s) can be ! switched to high pressure • ! At this point Camels Hump hydrant can be closed. DO NOT FORGET. ! • Once the pump(s) are on high-pressure you can start adjusting the ! water flow to achieve the desired snow quality. ! • Before you leave a gun make sure that they are aimed in the right ! direction and not covering lifts, trees or other guns. ! Note: Prior to start-up, check operation of hydrants to ensure they are not frozen. This should be done before water pump ! start-up. Note: If you encounter a frozen hydrant, leave it until everything is ! running smoothly. ! • Once all guns are running one man can go to the compressor house ! and change the MEC panel switches to MEC and resets the panel. • Another check of all guns should be done at this time to make sure ! they are operating properly.

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! W.H.M.I.S. TRAINING PROGRAM ! !Introduction: W.H.M.I.S. has become a new and important word in the field of Canadian Occupational Health & Safety. The initials stand for, “Workplace Hazardous Materials Information System”. W.H.M.I.S. !addresses the workers “Right to Know”. W.H.M.I.S. is a Canada-wide system designed to protect the !health and safety of working Canadians. !Three components are essential to W.H.M.I.S.: 1. Labels 2. Material and Safety Data Sheets (M.S.D.S.) !3. Worker Education and Training. 1 a.! Labels (Supplier Labels) The supplier label applies to all containers of hazardous materials with a volume of more that 100 milliliters, the requirements for supplier! labels are as follows. Product Identifier: Name of product, chemical, code name and code number of products. Hazard Symbol: One or more of the eight hazard symbols which apply to the product. Risk Phrases: Descriptions of the effects, which may result from exposure. Precautionary Measures: Specific information about what precautions to take to avoid risks associated with product. First-Aid Measures: Description of how to treat a person who has been over-exposed to the product. M.S.D.S. Statement: Statement that an M.S.D.S. is available for the product. Supplier Identification: Name and address of supplier.

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! 1 b.! Workplace Labels Workplace labels must be applied to hazardous materials under the following! conditions. • Where a controlled product is produced in the employer’s workplace. • Where a product is transferred from an original container into a workplace container that will be used by more than one worker, or will be left unattended. • Where a controlled product arrives in bulk without a supplier !label. Information Required for the Workplace: ! Product Identifier: The name of the product, code name or code number. Safe Handling Instructions: What to do to avoid risks associated with the product. M.S.D.S. Statement: ! A statement that M.S.D.S. is available for the workplace. 2. Material Safety Data Sheets: The M.S.D.S. is the second level of the W.H.M.I.S. information system. The safety data sheets will give you all the information you need to know about the product you are using. The M.S.D.S. sheets are given to Chicopee whenever we purchase a hazardous product. These M.S.D.S. are kept in your !supervisor’s office and may be viewed at your request. 4. Worker Education & Training: The third part of the W.H.M.I.S. information system is the worker education program. Its purpose is to teach workers how to use the information on labels and material safety data sheets. This is so those workers may protect themselves when using hazardous materials. Chicopee has set-up four information and material centers. Centers are located in Operations staff room, Ski School staff room, Food and Beverage staff room and the maintenance shop. These !centers will provide information and M.S.D.S. sheets. !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! GLOSSARY ! After-coolers: Air from the compressors is at a high temperature, so the after-coolers lower the temperature to a suitable temperature for snowmaking. “Babies”: A type of high-pressure air/water snow-gun produced by Ratnik Industries. Cam-locks: Camming device used on female ends of couplings that secure the male end of the coupling into the female. Couplings: Used to connect hoses, hydrants, and snow- guns together. Doublers: A device used to allow two snow-guns to run off one set of hydrants. Filters: Strainers Used to keep sediment and other foreign object from entering and clogging nozzles and nucleators of giants. “Sky Giants”: A type of high-pressure water, low-pressure air snow-gun produced by Ratnik Industries to conserve air consumption. Gun stand: A sled like stand used to support/transport snow-guns. Moisture separator: Used to remove water molecules from the air after it leaves the air compressors to control snow quality and prevent air line/hoses from freezing. Nozzles: Used to regulate the volume of water and size of particles released from giants. Nozzle sizes rang from A to D, depending on the temperature. Nucleators: A small nozzle used for the disbursement of air. O rings: A rubber washer used in the female ends of couplings to create a flush fit between male and female ends, which prevent leaks. Tiger Torch: A propane fueled torch used to unthaw frozen hydrants and snow-guns. McKinneys: A type of Low Energy Snowmaking Gun. Manufactured by McKinney. Techno A valved type Low Energy Snowmaking Alpin: EVO Gun.

Chicopee Snowmaking Manual Revised: November 1st, 2014 !

HKD : A valved type low energy Snowmaking IMPUILSE Gun (anodized head0 !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! ! EMPLOYEE AGREEMENT ! ! I ______have received and read the contents of Chicopee’s Snowmaking Training Manual. I will review this manual until I understand and can comprehend its contents. I agree to follow all procedures and policies. I will use this manual as an on-hill reference. ! ! ! Name: ______(Please Print) Date: ______! Signature: ______! ! Witness: ______(Please Print) Date: ______! Signature: ______!

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! ! Ski and Snowboard Helmet Policy ! Since the implementation of our Helmet Integration Policy Chicopee has been at the forefront of our industry trying to lead-by-example not only to other ski areas but to !the general public as well. Helmets are mandatory and part of Chicopee’s Uniform for all employees, volunteers and visitors who ski or snowboard as part of the duties they are performing. This includes the on-hill employees in Snow School, Racing, Public Relations, Operations, Ski Patrol and any other employee who, as a requirement of their job !must ski or snowboard. !In addition helmets are now mandatory for use of Chicopee’s Karbon Terrain Park. !The Following details of this policy are now in effect: 1. With no current CSA standard for skiing or helmets, a helmet specially manufactured for the purposes of skiing or snowboarding must be properly worn by all employees and volunteers when on duty and on their ! equipment on site. This includes any shift, training, or exercise. 2. While in uniform staff helmets must be a neutral/normal color, (black, blue, ! silver, white, etc.) extreme patterns such as camouflage are not acceptable. 3. All staff will be required to wear a helmet while using the hill recreationally, as ! a condition of their seasons pass. 4. This policy extends to time spent at other ski areas. If representing or working ! for Chicopee and, or in uniform at another ski area, a helmet is required. 5. All visiting Ski Patrol, Guest Trainers/Instructors, Vendors and Contractors ! must comply with this policy. 6. If an employee reports for a shift without a properly fitted, certified helmet they will not be permitted on-hill until a helmet is either rented or obtained for their ! use. 7. Any violations of this policy will result is disciplinary action or termination of ! employment. 8. Helmets are mandatory for all participants in any event utilizing a run on ! Chicopee’s property. (I.e. bordercross, members races, etc.) Recognizing that helmets can help reduce the risk of serious head injury the work best in conjunction with appropriate skiing and snowboarding behavior. The use of helmets is strongly advocated to all general public, equipment renters and especially school groups. Chicopee has a minimum of 500 helmets or various sizes available to rent as well as an onsite retail store where! helmets can be purchased.

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! ! EMPLOYEE HELMET AGREEMENT ! ! I ______have received and read the attached Helmet Policy. I will review the policy or ask my supervisor whenever in doubt. I agree to adhere to the Helmet Policy. I understand that noncompliance with any of the about could result in disciplinary action or termination of employment. ! ! Name: ______(Please Print) Date: ______! Signature: ______! ! Witness: ______(Please Print) Date: ______! Signature: ______!

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! MCKINNEY MINI TOWER GUN !

! ! ! MCKINNEY 5-JET HEAD

! !

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! GIANTS ! “Ratnik Sky Giant 2+2” ! ! !

Nozzle

Nucleator

Water Intake Height Adjustment Arm

Air Intake

Towing Arm

Ice Pick

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! Scud ! “Ratnik Baby Snow Giant 2+2” !

Angle Adjustment

Towing Arm

Ice Pick

Water Intake

Nozzles

Air Intake

Chicopee Snowmaking Manual Revised: November 1st, 2014 ! ! BABIES! “Ratnik Baby Snow Giant” ! Angle Adjustment

Towing Arm

Ice Pick

Air Intake

Nozzle

Water Intake

Chicopee Snowmaking Manual Revised: November 1st, 2014