The Handbook of Continuing Professional Development for the Health IT Professional
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The Handbook of Continuing Professional Development for the Health IT Professional The Handbook of Continuing Professional Development for the Health IT Professional Edited by JoAnn W. Klinedinst MEd, CPHIMS, PMP, DES, FHIMSS CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2017 by HIMSS CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Printed on acid-free paper International Standard Book Number-13: 978-1-1387-2090-9 (Hardback) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the con- sequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright.com (http://www.copyright. com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging- in- Publication Data Names: Klinedinst, JoAnn, editor. Title: The handbook of continuing professional development for the health IT professional / [edited by] JoAnn W. Klinedinst. Description: Boca Raton : Taylor & Francis, 2017. | Includes bibliographical references. Identifiers: LCCN 2016050154| ISBN 9781138033238 (paperback : alk. paper) | ISBN 9781138720909 (hardback : alk. paper) | ISBN 9781315313290 (eBook) Subjects: | MESH: Medical Informatics | Professional Competence | Education, Continuing Classification: LCC R855.3 | NLM W 26.5 | DDC 610.285--dc23 LC record available at https://lccn.loc.gov/2016050154 Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com My journey in health information technology would not have been possible without the leadership, support, mentorship, and guidance of H. Lynne Miller, RN, MSN, RN-BC. At Doylestown Hospital, Doylestown, PA, Lynne was a highly respected nurse leader who moved from administration to information technology and led the implementation of the organizational-wide hospital information system. Working together, Lynne taught me many lessons about healthcare informatics even before it was named a discipline. She taught me about the value of efficient and effective hard work. She taught me about teamwork. She taught me clinical protocol. Moreover, she taught me that OS not only stands for “operating system” but “left eye” too. As someone who embodies all that continuing professional development and lifelong learning encompass, I dedicate this book to H. Lynne Miller, RN, MSN, RN-BC. Thank you for the many lessons you shared with me and for our friendship that remains today. JoAnn W. Klinedinst, MEd, CPHIMS, PMP, DES, FHIMSS Vice President, Professional Development HIMSS North America Contents Foreword ....................................................................................................................................xi Acknowledgments .................................................................................................................. xiii Editor ........................................................................................................................................xv Contributors ...........................................................................................................................xvii Introduction ...........................................................................................................................xxv A Personal Testimony ..........................................................................................................xxvii SECTION I POSITIONING THE HEALTH IT PROFESSIONAL FOR LIFELONG CPD 1 Identifying Your Professional Potential .......................................................................3 BY BONNIE SIEGEL 2 Creating a Personal Brand .........................................................................................17 BY VALAYIA JONES-SMITH 3 Diversifying Your Skillset ..........................................................................................25 BY VIC EILENFIELD 4 Developing a Career Roadmap ...................................................................................33 BY DR. DETLEV H. (HERB) SMALTZ 5 Work-Life Balance: Does It Exist? Can You Achieve It? .............................................41 BY DR. JEAN ANN LARSON SECTION II ESTABLISHING AND NURTURING YOUR CAREER 6 The Role of the Professional Association ....................................................................57 BY DR. ANTHONY BLASH JOANN W. KLINEDINST 7 The Importance of Volunteering.................................................................................71 BY PAMELA V. MATTHEWS 8 Earning a Certificate to Demonstrate Competency ...................................................81 BY JOHN ECKMANN 9 Differentiating Yourself with a Professional Certification .........................................89 BY DR. KAY S. LYTLE vii viii ◾ Contents 10 Seeking an Advanced Professional Designation .........................................................99 BY SELENA DAVIS SECTION III LEARNING FROM OTHERS 11 The Mentoring Process .............................................................................................109 BY JOSEPH J. WAGNER 12 Managing by Walking Around ................................................................................115 BY JASON BICKFORD 13 Experiencing a Job Exchange ...................................................................................121 BY DEBORAH NEWMAN 14 The 360-Degree Assessment .....................................................................................131 BY DAVID LAFFERTY 15 Professional Coaching ..............................................................................................141 BY JOYCE A. ZERKICH SECTION IV THE ASPIRING LEADER 16 Developing as a Leader .............................................................................................151 BY CHRISTOPHER B. HARRIS 17 Nurturing Inter-Personal Skills Development .........................................................161 BY DR. JOHN R. ZALESKI 18 Understanding the Multi-Generational Workplace .................................................173 BY DR. LAURA MARKS 19 Minding Your Manners in the Workplace and Beyond ............................................185 BY MICHELLE COTTON 20 Encouraging Diversity in the Workplace .................................................................189 BY JOHN A. MANDUJANO 21 The Aspiring Female Health IT Executive ................................................................197 KRISTIN MYERS 22 Joining the C-Suite ...................................................................................................203 BY JOHN P. HOYT SECTION V THE IMPORTANCE OF LIFELONG LEARNING 23 Earning an Advanced Degree ...................................................................................213 BY TIFFANY CHAMPAGNE-LANGABEER 24 The Many Facets of Continuing Education ..............................................................227 BY CHRISTINE HUDAK Contents ◾ ix 25 Engaging Socially to Expand Professional Competency ..........................................239 BY COLONEL KEVIN P. SEELEY 26 Viewing the Workplace for On-the-Job Training .....................................................255 BY DENNIS WINSTEN 27 Talent Management for the Health IT Professional .................................................263 BY RICHARD A. BIEHL Index .................................................................................................................................279 Foreword To professionals in health information technology (health IT) and those who are considering a career in the field, it’ s common knowledge that not only is healthcare changing, but it is changing at an incredibly fast pace. The change is driven by a number of factors, including reimbursement policies, new medical devices and technologies, the continuing demand for improved quality and access, and the demands of a very diverse population. The change is also driven by health IT that is capable of generating data (i.e., big data) to drive quality improvement, cost savings, increased efficiency and population health improvement. In other words, health IT, used to its full potential,