Proudly Serving

Douro-Dummer

North Kawartha

Selwyn

Trent Lakes

Annual 2013 2012 Report

EAST KAWARTHA CHAMBE R. BUILDING BUSINESS . BUILDING COMMUNITY. Page 2

Heather Sadler, EcoVue Consulting Services President’s Message

Hello Fellow Chamber including our location The Chamber could not Members, within the beautiful provide you with the area of events, activities and February marks the end the Province, and our programs you receive of the current term for proximity to both the without the dedication your Board of Directors GTA and to true of the many volunteers and my first term as wilderness. Here we who serve on our President. have space to stop, to Committees. Events It has been a very busy breath, and take stock such as the Golf and successful year. of what is important. Tournament, Gala and Awards, Breakfast Club As you know, the Over the past year your and Business After Directors volunteer Directors and staff have Hours all rely on the their time, energies and taken time out of efforts of Committee considerable skills already busy schedules Members, so thanks to throughout the year. I to find out what is them as well. And many wish to send a heartfelt special about our thanks to the Sponsors thank you to each and community and how who also helped to every one of the we, as a Chamber, can make these events Directors for their hard support the businesses successful, including work and commitment and services which are Lead The Way Group of to the Chamber Board the economic backbone Clinics, our Networking and would like to of our communities. Events Sponsor. recognize those who This past fall we are retiring: Scott released a new And a final word about Davidson, Hendren Strategic Plan which our staff. The Funeral Homes; Kevin will guide our decision- Chamber’s volunteer James, Health making over the next Board and Committee Insurance & Financial three years. We are members could not Advisor; Leslie Graham, now in the midst of a accomplish half of what Viamede. My thanks secondary project to we do without the also to those who left improve our positioning commitment shown by the Board part way as a Chamber that our staff. The Service through this term: serves its members well staff face never Diana Carter, Style and provides good -ending lines of license Boutique and value for annual dues. and permit renewal Peterborough Fire Our goal is to support customers with a smile Extinguishers; Jennifer local businesses and to each day. Our General Mifflin, Buckhorn Sand welcome those who Manager Sherry Boyce- & Gravel and Granite live, work and play Found works tirelessly Ridge Estates and here. to provide the highest Maureen Vukmanich, level of service to the Thank you to all who Rustic Roots in the Chamber Board and have shared your Kawarthas. Membership. Tammy thoughts with us along Underwood and Angela Communities are held the way. We couldn’t do Butwell provide together by the fabric it without you. We will excellent customer of relationships continue to ask for your service to members and between individuals ideas and reactions to visitors at the Chamber sharing common suggestions about how office in Lakefield. attitudes, interests and we can best serve our goals. Today this members and our It’s been a great year. concept also extends to members’ customers Sincerely, virtual communities, as over the coming year/s. Heather Sadler well. There are many Your support in all that President things about our area we do is greatly that bind us together, appreciated. Kevin James, Financial Security Advisor - Chair

Human Resources Committee COMMITTEE MEMBERS: . Chair, Kevin James, “2013 was the year of attendance at the last working to provide Financial Security H.R.” is one way that moment due to serious good employment Advisor our General Manager health issues. Various conditions, and once referred to 2013. Chamber members balancing these . Leslie Graham, There has been stepped up and the perspectives with the Viamede significant adjustment breakfast was a success mandate of positive . Sally Harding, this past year as: in honoring our Chamber direction and Nightingale Nursing personnel changed both volunteers. The fiscal responsibilities. Registry at our ServiceOntario Tabletop Trade Show in The staff morale is branch and in our main October kept up the upbeat and . Lorri Rork, Community office; job descriptions tradition of Volunteer encouraging. As a Care Peterborough were adjusted; and, the Appreciation with small Committee, we are new Strategic Plan gifts being presented to thankful for the . Sarah Shedden, directions start to make those volunteers who thoughtful and Community Volunteer further “tweaking” attended. energetic leadership of important. The H.R. our General Manager, Committee has shared The H.R. Committee is and for the responsive responsibilities along undertaking the character of the Board. with our G.M. for ongoing updating of our interviewing potential various Chamber In 2014, the H.R. staff, hiring, conducting policies by: Committee will undergo annual reviews, re- standardizing the some changes of its considering staff format, increasing the own as Kevin James schedules as hours clarity, and all the while steps down from his have been adjusted, job trying to keep things role as Chairperson. He descriptions, and policy simple for ease of use leaves the Committee upgrading. and application. in good hands as Lorri Significant progress has Rork, Sarah Shedden, Volunteer recognition been made on this front Leslie Graham, and and appreciation is an as Lorri, Sarah, Leslie Sally Harding take up on-going emphasis of and Sally all the challenge. the Board and the H.R. contributed out of their Committee. This past experience in H.R. The Strategic Plan will year’s Volunteer continue to assist in the Appreciation Breakfast As a Board, we have development of our demonstrated the worked hard through Chamber’s optimistic Committee’s resilience the H.R. Committee to future growth. The H.R. as our Guest Speaker, communicate to our Committee will play a Darlene Loucks, was staff that we are strong role in this prevented from listening to staff ideas, future. responding to concerns,

HR Chair, Kevin James (on right) celebrates with his team of ‘iron chefs,’ Vince Bierworth, The Wolf & KRUZ FM and Kathy Newton, Eastview Property Management. The crew designed and prepared the winning salad at the New Member Welcome event.

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EAST KAWARTHA CHAMBE R. BUILDING BUSINESS . BUILDING COMMUNITY. EAST KAWARTHA CHAMBE R. BUILDING BUSINESS . BUILDING COMMUNITY. Page 4

Cindy Windover, Kawartha Lakes Construction - Chair COMMITTEE MEMBERS: Marketing & Programs Committee . Chair, Cindy Windover, Kawartha This small but mighty with three radio Our membership Lakes Construction Committee has a stations this year - numbers remain . Diana Carter, Style broad mandate - Country 105, The Wolf strong. There is a Boutique & marketing, member and Magic. Thanks to great sense of Peterborough Fire services, programs those members who community within Extinguishers and special events. participated in the Chamber members. We welcome anyone inaugural campaign. We hope to build upon . Kris Keller, RBC who is interested in Watch for details on a that in the coming Royal Bank, joining our Committee similar venture in year. Commercial Banking or one of the special 2014 - or let us know . Bryan Kingdon, ISL event planning of your interest. We From time to time you Committees. are excited to see will have the Maureen Vukmanich, . more members take opportunity to provide Creekside Inn Apsley The Membership advantage of this suggestions via a & Rustic Roots in the Plaque and year opportunity. survey. We encourage Kawarthas sticker system was you to participate but . Val Wilson, Tap Small replaced this year. Bundled membership know that you are Biz Services and Total Members now receive levels were introduced welcome to offer Sportswear & a decal for the year. It this year. Three feedback at any time. Marketing was felt there would different investment be more flexibility with opportunities are now how the decal can be available - Basic, used. No storefront or Standard and Select. office? Put it on the Standard window of your memberships vehicle. significantly increase online presence. Once again we Select memberships produced, “Your Guide include video to Local Business.” It capability in your Proud Member decals were issued was delivered to online listing and an to replace the member plaques and 13,000 local homes ad on our flat screen year stickers. Where did you place and businesses. If you monitors in the yours - door, vehicle, window? need to replace your ServiceOntario office, copy please call the Douro Community office. Centre and the Community We were pleased to Centre. launch a cooperative advertising initiative

The Chamber’s Christmas in the Village display included “Your Guide to Local Business” and postcards Chamber display at the 2nd annual Rock the Locks. directing people to the online Directory. Marketing & Programs Committee A Warm Welcome to our New Members (Dec. ‘12 to Nov. ‘13)

. Aside Design . Kawartha . Studio-N . Blossom Hill Nursery Embroidery . The Wolf . Chex Television . Merit Peterborough 101.5/100.5 KRUZ . Collectibles on . Mike Dunford FM—Corus Burnham Excavating Entertainment . Cuddles for Cancer . Millbank Trading . Tom’s Heating and . Dyson Alarm Tech Company Cooling Systems . Peterborough— . Total Sportswear & . Employers First Inc. Lakefield SUP Marketing Inc. . Ennismore . Peterborough . Trusted Transitions Homestead Theatre Certified Home . Vic Johnson . Five Star Inspections Contracting Professional . PV Property Company Nitpicking Maintenance . Village Pet Food & . Jack’s Family . Royal LePage Frank Supply Restaurant Real Estate . Welcome Wagon Ltd. . JC Penny Accounting . Royal LePage Frank . Wren Antiques & Tax Services Real Estate, Young’s . Jeffrey M. Lingard Point Chartered Accountant Professional Corp.

Faith Dickinson, Cuddles for Margaret Wood, Kawartha Jeffrey Lingard (second from right), Cancer Embroidery Chartered Accountant Professional Corp.

John Penny, JC Penny Accounting & Tax Services Curtis Elliot, Peterborough Certified Home Inspections with Pat & Lisa from Peterborough CFDC Page 5

EAST KAWARTHA CHAMBE R. BUILDING BUSINESS . BUILDING COMMUNITY. EAST KAWARTHA CHAMBE R. BUILDING BUSINESS . BUILDING COMMUNITY. Page 6 Marketing & Programs Committee Networking & Special Events

If you haven’t recently The annual Tabletop Trade Bridgenorth, Ennismore and attended one of these Show was again sold out. It Lakefield. We worked with functions, be sure to was a great evening Lakefield merchants to stage include some in your enjoyed by Chamber the annual Sidewalk Sale. schedule this year. members and the public We again contributed to the alike. Thanks to hosts, the Steering Committee for Rock A huge thank you to Lead Royal Canadian Legion, the Locks - the second the Way Group of Clinics Lakefield. annual event celebrating the for their sponsorship of our Trent Severn Waterway and 2013/14 Networking BREAKFAST CLUB its importance in the Events. Chamber members enjoyed community. Wreaths were

two breakfast events. laid at Remembrance Day BUSINESS AFTER services in Apsley, Buckhorn, HOURS Our annual Volunteer Bridgenorth and Lakefield. Many thanks to our BAH Appreciation Breakfast took We were pleased to support hosts: Viamede, Morton place at The Irwin Inn. the Christmas in the Village Community Healthcare Unfortunately our guest initiative that saw hundreds Centre, Royal Canadian speaker had a health issue of visitors come to the area Legion - Lakefield and arise unexpectedly the day resulting in thousands of Kawartha Lakes of the event and was unable dollars being raised for Construction. Thanks to to attend. Many thanks to Peterborough Hospice and all door prize donors, and our very accommodating Lakefield Youth Unlimited. to those who attended and members who stepped in at made each event an the last minute to share GOLF TOURNAMENT th excellent opportunity to their thoughts on Our 7 Annual Golf network and learn about volunteering. Tournament was another success, this year at Quarry the host business. The Chamber partnered with the GPA EDC to again Golf Club. Golfers enjoyed Our New Member Event present “Bridges to Better great weather and lots of was hosted by Viamede. Business.” The morning fun, and we had a great Their staff put together a turnout. focused on exploring new very creative and fun Golf Tournament directions - assessing your Nexicom not only renewed Planning Committee event for all in attendance. business model and Small teams completed an their annual cart . Chair, Chris Moyer, identifying opportunities for Iron Chef type of activity sponsorship, they increased RBC Lakefield change. it to also sponsor the tables to create a three- at dinner. What great . Kris Keller, RBC dimensional salad. All SPECIAL EVENTS support! Kawartha Lakeshore members enjoyed the The Chamber was pleased

. Bryan Kingdon, ISL informal networking over to assist various community Special thanks to Tony delectable appetizers by . Kent Randall, EcoVue groups with some special Davidson, RBC Dominion Consulting Services the fire. Many thanks to events this year. Securities for once again our hosts of this very special BAH. Sponsorship was provided supporting the event with a for PolarFest ice carving in $10,000 hole-in-one sponsorship—his 7th year in row.

Many thanks to all of our sponsors and those who generously donated items to our prize table to help make the Tournament a huge success. The hard work and dedication of the planning committee ensured the event was a success.

Marketing & Programs Committee Networking & Special Events

GALA & AWARDS OF Citizen of the Year: Not-For-Profit EXCELLENCE Rev. Warren Vollmer of Excellence: Lakefield Gala & Awards of The guests at the 2013 Lakefield & Young's Youth Unlimited, Excellence Planning event were treated to a Point United Churches, Cuddles for Cancer, Committee memorable evening at finalists not announced. Lakefield & District Lions . Chair, Cindy The Irwin Inn, complete Club, Victorian Order of Windover, Kawartha Outstanding Business with an entertaining live Nurses (Peterborough, Lakes Construction Achievement: SGS auction and fabulous Victoria & Haliburton). Lakefield, Lakefield . Jenn Brown, RBC meal. Representatives Retailer of the Year: . Tara Coons, The from businesses across , Stuff, Village Town & Country Village Inn the region attended to Pharmacy. Marine, Cottage Toys, Karen Jopling, Lang enjoy the award . Young Professional: Stuff. presentations and the Matt Logan, Logan Tree Pioneer Village networking opportunity Experts, finalists not Tourism/Hospitality: . Brad Katz, Kawartha Lakes Fudge with new and old announced. Scotsman Point Resort, acquaintances. Beachwood Resort, Company Business . Mary McGillis, Celtic There were more Lakeside Cottages. Beautification: Connection nominations this year Harbour Town This event not only . Chris Moyer, RBC than in recent history McCracken’s Landing, provides the opportunity and perhaps ever! Some Lakefield FreeFlo Physiotherapy, to recognize businesses categories reached . John Penny, JC Penny Pine Vista Investments. in our community but is double-digit nominations. also a fundraiser for the Accounting & Tax The competition was Customer Service Chamber. The evening Services very close and in some Excellence: Let’s Get would not be a success . Sue Swankie, Swanky categories the judges Digital, FreeFlo without the generosity of Events chose to recognize three Physiotherapy, Pine Vista the award sponsors, gala finalists in addition to the Resort, Village sponsors, and the recipient. Pharmacy. donations for the live and silent auctions. A Congratulations to all Entrepreneur nominees and recipients Innovation: MASS special thank you to the who were recognized for Environmental, committee members for donating their time and their excellent work! The California Iron, Indian talent. recipients (in bold) and River Reptile Zoo. category finalists (alphabetical) are as follows:

2013 Award Recipients Page 7

EAST KAWARTHA CHAMBE R. BUILDING BUSINESS . BUILDING COMMUNITY. EAST KAWARTHA CHAMBE R. BUILDING BUSINESS . BUILDING COMMUNITY. Page 8 Chamber Activities

Hazel Cook, Blossom Hill and Rita O’Brien, Mike Van de Bor, Van de Bor Paving and RBC work together on the 3D salad challenge “Judy,” Marks Work Wearhouse, on the green. at the New Member BAH .

Nicole, from the chocolate rabbit, serves delectable treats at the May BAH to Kris Keller, Kevin Dyck, Kingdon Timber Mart and Jim RBC and Bonnie Hamilton, Pine Vista Resort & Marsden, Royal Canadian Legion, listen The Village Inn. intently to a speaker at the Volunteer Appreciation Breakfast. Tabletop Trade Show

Mary McGillis, Celtic Connection and Mrs. Claus (aka Gill Exton, Stuff) Larry Taylor, Lakefield & District Lions provides Christmas in the Village details Club. to Lorri Rork, Community Care Lakefield.

Dan Rosborough, Rosborough Sue Davidson, BEL Rotary and Krista Morgan, Beachwood Resort Accounting & Consulting. Christopher Tworkowski, serves a slider to Grace Williams, Architect. Chambers Insurance Plan. Esther Inglis, The Gallery on the Lake - Chair Public Policy Committee

The EKCC Public Policy Committee. This meeting businesses to do the Committee had an with six MPs in same. The Chamber’s COMMITTEE MEMBERS: extremely active year, attendance, focused on recommendation to defer . Chair, Esther Inglis, advocating on issues of TSW issues. passing of the By-Law to The Gallery on the vital concern to our allow more time for input The TSW Working Group Lake membership. In the was supported by others met with the Federal spring of 2013 we and passed by Council. Government in . Dick Crawford, welcomed Kevin Dyck to This effort will continue December 2013 Crawford Building our Committee. This in 2014. requesting a rollback in Consultants and PKA small, hard-working fees and operating hours In the case of Trent SoftTouch team of dedicated to the 2012 level, so that Lakes we determined members achieved . Kevin Dyck, Kingdon the 2014 season would that the affected public significant results. Timber Mart not be further eroded. As (businesses) were not TRENT-SEVERN of today’s date the 2014 advised of the proposed . Heather Sadler, WATERWAY schedule has not been changes. Esther attended EcoVue Consulting We continued to issued. a Nov. Council Meeting Services advocate for sustainable Through our efforts and to express our concerns capital and operational that of the other groups, with the process. Trent funding, in conjunction the public is now more Lakes Council agreed to with “Voices for the aware of TSW issues that defer the signage issue; TSW” and the new Trent- affect their lives. establish a contact Severn Waterway liaison for the Chamber Working Group. SIGN BY-LAWS and keep the Chamber Members may recall that apprised of Throughout the year we in 2012 significant effort developments. listened to members’ was made to provide BUSINESS concerns about the feedback on various impact of shorter drafts of Selwyn ROUNDTABLE operating hours and Township’s Sign By-law. The Chamber was increase in lockage fees. In 2013, businesses pleased to partner with By the end of the season within their Community the Township of North many businesses Improvement Plan areas Kawartha to facilitate a reported reductions in were eligible for funding business roundtable. revenue in the 40% assistance to replace Participants shared range. The Chamber mobile signs. The thoughts about advocated that the loss Chamber, the opportunities and in business taxes/HST Bridgenorth Business challenges for the area. was far greater than the Association and the Federal Government’s I would like to express Township partnered to my gratitude to Dick, savings in TSW generate awareness of Operating Costs. Heather, Kevin and our this opportunity for General Manager Sherry, In October, Peterborough Bridgenorth businesses. for all of their efforts to MP Dean del Mastro (now The Chamber and allow us to achieve the an Independent MP) Township will continue results that we have. hosted a number of TSW this effort in Lakefield in related events. Heather 2014. If you would like to be and Esther attended a part of a group that In 2013 two other draft Dinner Cruise to meet effectively advocates Sign By-Laws were other MPs. MP Del Mastro members’ concerns, we developed - in North enlisted support from the hope that you would Kawartha and Trent MPs to enable passage of seriously consider joining Lakes. TSW related issues. us. Please contact a Esther also attended a In North Kawartha the Committee member with breakfast meeting hosted Chamber provided your ideas…and passion. by the Peterborough feedback on the draft Chamber’s Policy and encouraged Page 9

EAST KAWARTHA CHAMBE R. BUILDING BUSINESS . BUILDING COMMUNITY. 2013 Event Sponsors We are very appreciative of the tremendous support that many generous businesses provide to the Chamber through event sponsorship & donations. 2012/13 BOARD MEMBERS Executive 7th Annual Golf Tournament Heather Sadler, President Cart & Table Sponsor: EcoVue Consulting Services Nexicom Kris Keller, Vice-President Hole Sponsors: RBC Kawartha Lakeshore Exclusive Hole Sponsors: . A.P. (Ontario) Insurance Brokers Diana Carter, Secretary/Treasurer . Fredrick’s at Beachwood . Chemong Home Hardware Building Style Boutique and Peterborough . Gastle Etigson Centre Fire Extinguishers (resigned Oct. 2013) . Nightingale Nursing Registry . Clearview Cottage Resort Scott Davidson, Past President . RBC Dominion Securities, Tony . Commercial Press & Design Hendren Funeral Homes Davidson . Craftworks at the barn

Directors . Savage Arms . EcoVue Consulting Services . Ennismore Automotive Repair Kingdon Timber Mart . The Wolf 101.5 & Kruz 100.5 Kevin Dyck, . FreeFlo Physiotherapy Gillian Exton, Stuff . Tucker’s Marine . Hendren Funeral Homes Leslie Graham, Viamede Resort Hole Contest & Special Prizes: . Irwin, Sargent & Lowes—Bryan Esther Inglis, Gallery on the Lake . Athletics Centre at Trent Kingdon Kevin James, Financial Security . Brian D. Bulger, Chambers Insurance Plan . Jeffrey M. Lingard Chartered Accountant Professional Corporation Advisor . Leon’s Peterborough . Lakefield Rental & Sales Bryan Kingdon, ISL Insurance . OLG Slots at Kawartha Downs . Lead the Way Group of Clinics . Mark’s Work Wearhouse Tracy Logan, Logan Tree Experts . LLF Lawyers . NAPA Auto Parts, Lakefield Jennifer Mifflin, Buckhorn Sand & . R & J Machine . Peterborough Musicfest Gravel and Granite Ridge Estates . Rosborough Accounting & Consulting (resigned Nov. 2013) . Pizza Hut . Shaun Milne Signs Ennismore Automotive . RotoSpa Tom Podd, . The Protector’s Group—Aaron and Repair . Irwin Inn Shane Carter Dan Rosborough, Rosborough . Wildfire . The Village Inn Accounting & Consulting Maureen Vukmanich, Rustic Roots Tabletop Tradeshow in the Kawarthas and Creekside Inn Apsley (resigned August 2013) . Royal Canadian Legion, Lakefield . Lead the Way Group of Clinics 2012/13 STAFF Sherry Boyce-Found General Manager Gala & Awards of Excellence

[email protected] Awards Sponsors Table & Décor Sponsors Chantelle Held/Jasmine Sager . Celtic Connection . Kawartha Lakes Fudge Company Marketing & Membership Coord. County of Peterborough [email protected] . . RBC: Michael Korkus, Chris Moyer and Tammy Underwood . Darling Insurance Rita O’Brien . Ennismore Automotive Repair . Swanky Events Administrative Assistant [email protected] . Hendren Funeral Homes Auctioneer Deb Lowcock, ServiceOntario . Nexicom . Keith Monk, Auction Service

Supervisor . Nightingale Nursing Registry Photography , ServiceOntario Krista Laidley . Peterborough Community Futures . Riley Found Assistant Supervisor Development Corporation Networking & Social Hour Sponsors Carla Hunt, ServiceOntario Clerk . RBC Financial Group . The Irwin Inn Laurie McGee, ServiceOntario Clerk Gala Sponsors . Township of Selwyn Deb Yandt, ServiceOntario Clerk . SGS Lakefield . Township of Douro –Dummer Business Office 12 Queen St. Lkfld., P.O. Box 537 P: 705.652.6963 T: 888.565.8888 A Very Special Thanks to:

Satellite Office - Apsley Business After Hours Hosts . A multitude of event and 135 Burleigh St. (staffed July/Aug.) . . Breakfast Club Speakers committee volunteers! ServiceOntario Office 133 Water St. Lkfld., P.O. Box 537 . Prize donors for many events P: 705.652.3141 Building Business. Building Community. www.kawarthachamber.ca