INTERNATIONAL TRADE CIRCULAR GLASGOW ICAs WINNERS GLASGOW TALKS Local Export Partnerships Hosting the Circular Meet Glasgow’s Inspiring Inspirational to support businesses Economy Hotspot City Awards winners presentations page 7 page 10 page 12 page 31

DECEMBER 2018 THE MAGAZINE OF GLASGOW CHAMBER OF COMMERCE

OUTSTANDING GLASGOW Meet the winners of the 21st annual Glasgow Business Awards

FREE TO CHAMBER MEMBERS / £4.99 FOR NON MEMBERS

www.glasgowchamberofcommerce.com 3 CONTENTS December 2018 04 20 President GBAs 2018 2019 will be a big Our winners celebrate year for Glasgow the 21st anniversary 07 27 International Member News Exploring Local Export Putting our members Partnerships in the spotlight

08 10 31 Intel Glasgow Talks Meet Steve Hill of Young Gamechangers BIG Partnership 12 and Media 10 32 Circular Glasgow Charitable Work Hosting the Circular Companies are Economy Hotspot working with charities 11 34 Chief Executive New Members We must adapt to survive A warm welcome to all new members 12 31 37 ICAs 2018 Who’s Who Meet the winners of the Inspiring City Awards Our Contacts and Partners 17 DYW Glasgow 38 A look back over The Pitch and the year 17 Appointments

Editor: Anne Marie Hughes Production: Did you know? Fiona Ramsay 18 The polywrap Glasgow Business is delivered in is 100% recyclable! Design: Mark Duncan Partner News Please make sure to recycle the polywrap cover from your magazine. Advertising: Contact Publicity An update on the work #Recycle #Recycling #SustainabilityMatters Chief Writer: Kenny Kemp of our Partners 4 www.glasgowchamberofcommerce.com PRESIDENT

2019 will be a significant year for the city of Glasgow

Jim McHarg, President [email protected]

lasgow Chamber of Commerce has always been opportunity to become a pioneering circular economy led a hard-working, future-looking organisation, by Glasgow. willing to go the extra mile to help its members. Another important initiative for our members is the policy Now, as we endeavour to prepare and shape forums that are shaping how the Chamber positions itself on Gthe city’s future in a post-Brexit environment from 2019, I issues that are affecting Glasgow’s economic performance. envisage this workload will multiply significantly as more Of course, the Council’s priority is to reduce inequality across Glasgow businesses seek new types of international trading the city region by creating a more inclusive economy and relationships. The Chamber has played a central role in tackling healthcare and poverty in the city. Moreover, these export services for many years. It is part of our DNA and we policy forums also have their attention on the requirements have seen a steady growth in demand for international trade of the local labour market, how we attract more international certification during this year. inward investment and what kind of innovation will create a We are still awaiting full details of the impact on exports thriving economy. and imports to the EU, and it is sensible to suggest there The public place forum has already decided that two may be an increase in the requirement for relevant trade areas to be examined in the year ahead will be transport documentation. I know that once everything is clearer, our systems, knowing that there is a connectivity commission team will be playing a major role in adapting to the changes report looking into this, and the Avenues Project in the city as quickly as possible and relieving any burden for many centre. We know there will be a refresh of the City Centre Glasgow businesses. Our thriving economy depends on the Strategy in the wake of Sauchiehall Street’s upheaval after movement of goods and services made in Glasgow and the major fires. The key word here is ‘forum’ - which destined for the rest of the world. We must not allow seeks member views. These forums are now under our ability to export to falter in any way. way and if you have not been involved and have Brexit aside, the forthcoming year will be a something you wish to say, I encourage you significant one for the city. Already we’ve set out a to contact me or any of the executive team marker with our leadership position in the creation through the Chamber to ensure that your voice, of a Circular Economy in Glasgow. The Circular as a member, is being heard. Economy Hotspot was a successful three-day I’m heartened by the feedback from international event held in October which attracted Chamber members and it was a great pleasure 500 delegates who heard about Glasgow as a meeting many members who attended the Circular City. Of course, Circular Glasgow is a successful Glasgow Business Awards. Chamber initiative and our team did us Congratulations to all those who proud in demonstrating that the city took part. However, we always have knows what it is doing, particularly room to hear more from members in collaboration with Zero Waste who have perhaps been reticent Scotland and Glasgow City Council. to make their voices heard. As This sends out a message to other we approach the New Year let investors and companies interested me invite you take make a in coming to the city, that we see resolution: Get more involved sustainability as a key principle of with Chamber activities. I doing future business in the city. wish you all a great festive This was underpinned by First season with your family Minister Nicola Sturgeon, who and friends and a healthy declared that Scotland has an and prosperous 2019. CITY BUILDING CELEBRATE AWARD WINS

New Build Primary School, Glasgow

As well as winning the Queen’s Award for Enterprise, City Building were double award winners at the Glasgow Business Awards.

The Healthy and Active Workplace award recognised our business culture in promoting an active and healthy workplace and the Sustainable Development award recognised our innovative sustainable business activities.

A recent Fraser of Allander Report recognised the annual scale of the economic and social impact the work of City Building contributes including: Refurbished Library, Glasgow

• Supporting 3,877 jobs across the economy. • Direct employer of one in every eight construction workers in Glasgow. • 73.5% supply chain spend with Glasgow companies. • Provision of 1200 craft apprenticeships since 2007. • 97% of timeout apprentices offered full-time employment. • Supports a turnover of £324 million across the City. • Operates the largest supported business in Europe RSBi (Royal Strathclyde Blindcraft Industries). New Build BMX Track, Glasgow

For more information on our products and services contact Lesley Quinn, Head of Business Support on 0141 287 2287, Email: [email protected] or visit: www.citybuildingglasgow.co.uk 6 www.glasgowchamberofcommerce.com www.glasgowchamberofcommerce.com 7 INTERNATIONAL TRADE Local Export Partnerships for international trade support

Workshop 4 – International Logistics l Methods of transportation l Documentation and certification l Customs duties l Tariffs l Insurance

We will be delivering Passport to Export at venues across Glasgow and Lanarkshire in early 2019 so please look out on our website and in our emails for further information.

ExportHub Another exciting building block of our Local Export Partnership is our ExportHub App which keeps you up to date with all the support, advice, ive pilot Local Export have the opportunity for networking at networking and training opportunities Partnerships (LEPs) have been the beginning and end of the workshop that are available through our partners launched by the Scottish and will also hear from businesses who and members on everything relating to Government and Scottish have already taken the first steps into international trade. You can also upload FChambers of Commerce to increase exporting. comments, suggestions and videos the number of firms exporting their about your own experiences, challenges products and services. Workshop 1 – Introduction to Exporting and successes. The aim of the LEPs is to offer support and Market Readiness Instructions for downloading the and expertise to companies, particularly l The decision to export ExportHub App to your mobile device SMEs, with little or no previous l Planning for export success can be found on our website. exporting experience to help them l Assessing your export capability enter international markets. l Researching your markets TO DISCUSS ANY OF THE The Glasgow and Lanarkshire Local l Export market identification and ABOVE PLEASE CALL ELAINE Export Partnership includes Glasgow selection RODGER ON 0141 204 8332 Chamber of Commerce, Lanarkshire l Cultural and language considerations OR EMAIL ELAINE.RODGER@ Chamber of Commerce, Scottish l Export market development GLASGOWCHAMBEROFCOMMERCE. Development International, Glasgow l The pros and cons of the different COM City Council, Business Gateway Glasgow, routes to market and market North and South Lanarkshire Councils segmentation and Lanarkshire Enterprise Services. Over the past year, the LEP has Workshop 2 – International Finance been developing essential products l Export financing to support businesses getting ready to l Methods of payment start trading internationally. The most l Getting paid Partners: recent of these is Passport to Export. l Incoterms l Currency Passport to Export l Contracts and international terms Passport to Export is a series of short, and conditions sharp, interactive workshops that will give you all the information you need Workshop 3 – Legal Aspects to start trading internationally. Through of International Trade four workshops the Passport to Export l What in legal terms is different about will help you explore the exciting exporting? prospect of growing your business on l Overseas legal requirements – the global stage. If you have little or regulatory environment no previous exporting experience but l Registration requirements l would like to find out what is involved Direct sales legal issues Funded by: then these workshops are for you. l Online sales The workshops are FREE and will l Brand protection be delivered between 8.30am and l Appointing an intermediary 10.00am so that they don’t impact too l Barriers to market entry – much on your working day. You will EU/non-EU 8 www.glasgowchamberofcommerce.com

INTEL

Steve Hill Creative Director, BIG Partnership Back to paper and pens for creative conceptualisation

What technology makes your two ideas but acts as a springboard for from Dave Trott. Lots of great working life easier? further thoughts. anecdotes of how creative thinking has Three things: laptop; phone and solved big problems. In fact, anything Monday.com. The laptop (Macbook What websites/apps/magazines/ by Dave Trott is well worth a read. Pro) allows me to work anywhere, newspapers do you turn to for which is handy when you spend inspiration? What do you do that helps you boost time in one of five offices and on the My job is to get people engaged and your productivity or save time? train. My phone (OnePlus 5T) has a enthused with what we are proposing Clichéd, but coffee and running. great camera for grabbing inspiration to solve their business problem. To Getting out for a run (preferably trail) on the go. And Monday.com that end, you can get inspiration from gives you time to think and can give a (collaboration tool) is great for online anywhere – from Brexit and hot dogs fresh perspective on that day’s issues. access to our work and having the through to ‘80s toys and tracking In the office I have a V60 which makes ability to comment, add stimulus and the flight of bumble bees. I do like a good coffee. The ritual of making the sign-off on projects, wherever I am. Monocle (both the magazine and the coffee again allows time to think, away website) and Wired is pretty good from a desk. Is there any new technology that for what’s coming next. I also like a you are using to help productivity/ browse through very niche titles (think What’s the best piece of advice communications? Trainspotters Gazette, Chicken Fancier you’ve ever received? We’ve actually gone the other etc) to get an insight into different Choose your battles. It’s also a piece way, with pencils, pens and paper folks’ worlds. of advice I’ve regularly given to forming the first stage of any creative other creatives who are hungry to response. All too often creatives will What book(s) should everyone in impress but are perhaps directing jump onto their Mac and create business be reading? their passion into a project with a something that might look polished I’d recommend Nudge (Thaler & predetermined outcome. There are but doesn’t answer the brief in the Sunstein) and Black Box Thinking times when the stars align (the client way it should, or could. Using paper (Matthew Syed). A great read for understands the process) and great allows a stream of quick sketches anyone, whether you think you’re work gets out into the big wild world. and doesn’t lock you into one or creative or not, is One + One = Three Make the most of those opportunities.

Steve Hill, Creative Director, BIG Partnership

10 www.glasgowchamberofcommerce.com CIRCULAR GLASGOW

Glasgow leads the way in its role as the world’s ‘Circular Economy Hotspot’

ctober saw Glasgow welcome 500 circular economy experts from over 20 countries as it hosted the third annual OCircular Economy Hotspot. The city used the occasion to announce its intention to become Scotland’s first circular city, with Glasgow City Council revealing its plans to publish the country’s first circular economy route map. Glasgow, through its Circular Glasgow work, a Glasgow Chamber of Commerce initiative, is well-known for its leadership on circularity and has spent the last three years mapping out where the best economic opportunities might lie as it looks to make this transition. With an initial focus on the city’s businesses, Circular Glasgow is now looking to widen its support at city leadership and engagement level. Nicola Sturgeon with Marysia Cmiel, Zara Ali and Kryzsztof Tyczak from Strategically, Circular Glasgow will St Vincent’s Primary School also continue its partnership with Zero Waste Scotland, sharing best practice with other Scottish circular economy This investment will help these The Circular Economy Challenge, regions: Edinburgh; Tayside and businesses reuse and repurpose hosted by Young Enterprise North East. According to Zero Waste products which will benefit Scotland (YES) in partnership with Scotland’s own work, coupled with an communities by creating jobs and Circular Glasgow and funded by the announcement from the First Minister reducing emissions. ScottishPower Foundation, encourages at the international event, these four “Scotland is already leading the way primary school children across the city Scottish regions alone could collectively with its ambitious and challenging to think about ways to create their own benefit from a £1 billion boom created targets for recycling which are above circular economy. by reducing waste and keeping and beyond the EU targets. However, Alison McRae, Senior Director at materials in circulation. we want the narrative to move Glasgow Chamber of Commerce, said: The First Minister also used her speech beyond recycling to reuse, repair and “We’re well on the way to becoming to announce the latest businesses to remanufacturing of items. In this light, Scotland’s first circular city and as receive support through the Circular we are currently considering next the momentum builds among the Economy Investment Fund, with over steps for introducing a deposit return business community, it’s vital to instil £500,000 going to help two Glasgow scheme which will help us achieve our the same kind of thinking within our businesses accelerate the transition to a ambitions.” youngest generation. circular economy. The Circular Economy The international event also gave “Glasgow Chamber of Commerce Investment Fund is administered Glasgow’s youngest entrepreneurs sees the circular economy as an by Zero Waste Scotland and the opportunity to showcase opportunity to future-proof our city, supported by the European circular business ideas to the and as we do this it makes sense to Regional Development Fund. First Minister. teach the city’s future business leaders Nicola Sturgeon said: “It’s Ten-year olds Zara Ali, to develop sustainable solutions. great to see projects like Total Kryzsztof Tyczak and Marysia “We’re thrilled to be supporting this Homes and Revive Cmiel from St Vincent’s Young Enterprise Scotland initiative Eco embracing our Primary School, presented and inspire our city’s children to join an circular economy a reusable pen made exciting movement that will impact and getting from contact our future.” maximum value lenses, gardening Zero Waste Scotland leads on from resources. tools made from delivery of the £73 million Resource plastic bottles Efficient Circular Economy Accelerator and a cushion Programme, which aims to improve made from scrap the economic performance of SMEs material, after a while at the same time reducing the challenge tasked impact of economic activity on the them to think of natural environment, supporting circular solutions. Scottish Government and EU policies. www.glasgowchamberofcommerce.com 11

CHIEF EXECUTIVE

Glasgow must respond to the Fourth Industrial Revolution

Stuart Patrick, Chief Executive [email protected]

e face two major disruptions over the coming my recent trip to our Chinese twin city Dalian, where we met 12 months. We’ve heard a great deal about with the local chamber of commerce. I discovered a city with Brexit and the serious implications it may have seven million people that is highly advanced, with ship- for the UK economy. However, increasingly building, automotive, heavy and machine tool engineering. weW are having to get our minds around the implications It might not be a well-known Chinese city, but it can be one for Glasgow of technological disruption. On the one hand, good platform for trade because of the 30-year twinning of we need to respond to the international trading challenges our two cities. arising from leaving the European Union, while on the other For the Chamber, it is a great point of entry where we can we need to understand and deal with the radical changes build on willing relationships. At the heart of making this caused by the Fourth Industrial Revolution. connection work is ensuring that Glasgow’s narrative is well The ubiquity of super-computing and the cloud, the articulated and understood by those seeking to do trade increasing use of intelligent robots, the arrival of self-driving with us. Our vibrant and brilliant city is robust and resilient cars and other autonomous vehicles, and the unzipping of the enough to deal with the dramatic changes of the Fourth genome and the advances in healthcare are all arriving on our Industrial Revolution. We have demonstrated that we have a Glasgow doorsteps. The speed and scale is unlike anything we flexible workforce that is intellectually capable of have previously experienced. understanding the challenges and stepping up to meet While creative people are able to develop products and them. We have a world-class higher education sector services more quickly and cheaply than before, working in collaboration with Team Glasgow to define and traditional business models must be prepared for exploit the opportunities. The core strengths and change too. The wider societal issue is what knowledge of our science and medical institutions are impact this radical change will have on a rallying point, while Barclays’ decision to build its Glasgow – and are we doing enough to technology hub on the Clyde is proof of the quality of embrace such change? There are genuine our current workforce. fears from some quarters that we create a We must continue to make the most of this in digital world where there is less high-quality the year ahead. We need to keep repeating our work, while optimists predict better kinds of story and talking ourselves up. Our workforce has to work and more quality leisure be primed and ready. That’s why I’ve called for City time. Whatever the Deal II, to home in on the new emerging industries in outcomes, Glasgow science and technology, build on the innovation businesses will need to districts our universities are promoting, develop the adapt to survive and transport and digital systems we need for operating an keep their intelligent city and invest heavily in the next generation of international skills we will need. The Fourth Industrial Revolution will channels open. be more apparent to us in 2019. It needs to be front I pondered of our minds – and we need to ensure that our much of this on human resources are ready. 12 www.glasgowchamberofcommerce.com

INSPIRING CITY AWARDS 2018 THE WINNERS From artisans to entertainers, entrepreneurs to community campaigners, the people at the beating heart of Glasgow are honoured

The Inspiring City Awards 2018 Winners

usiness leaders, organisations, represent what is great about our city and charities and individuals we look forward to the inspiring stories who are helping Glasgow and innovative connections the next year flourish were recognised at this will bring.” Byear’s Inspiring City Awards. More than Susan Aitken, Leader of Glasgow City 400 of the most inspirational people Council, said: “This year’s Inspiring City in Glasgow gathered at the Glasgow Awards showed, once again, that Glasgow Marriott Hotel on Thursday 7 September is creative, innovative and a city that for a gala awards ceremony. In their cares. There are some truly remarkable sixth year, the 2018 awards were hosted individuals, businesses, charities and for the second time by Jennifer Reoch, organisations that are working tirelessly, former Miss Scotland and STV presenter. every day, to improve the lives of our The awards, organised by Glasgow people and the reputation of our great Chamber of Commerce and The Herald, city. I would like to congratulate all of the in association with award-winning city finalists and winners – their energy, drive brand PEOPLE MAKE GLASGOW, had 14 and enthusiasm is what continues to fuel partner supporters. The awards received community and the steps taken to Glasgow’s success.” an astounding number of entries, and the inspire younger generations, improve our The keynote was delivered by Geoff Ellis, calibre for this year was truly outstanding, environmental impact and create better CEO, DF Concerts, and during his speech with the judges praising the number of opportunities for all. Congratulations to he said: “We have exciting, internationally people and businesses that have gone all of tonight’s well-deserved winners, renowned clubs and venues like The Sub above and beyond to make such a outstanding individuals, charities and Club, my company’s own King Tut’s where difference to people’s lives across a variety organisations, each of whom have acts such as Coldplay, Paolo Nutini, Muse, of sectors, including sport, business, enhanced the city and supported growth Calvin Harris, Radiohead, Oasis and The art and culture, community and the in a number of key areas. Killers all had pivotal gigs at the start of environment. “In its sixth year, the awards have the careers. Stuart Patrick, Chief Executive, attracted an astonishing number “These venues play a crucial role in the Glasgow Chamber of Commerce, said: of entries, and the calibre was truly external image of the city to tourists and “The Inspiring City Awards continue to impressive. It’s been a great night business visitors as well as being at the celebrate the city’s thriving business honouring those who continue to heart of Glasgow’s cultural offering.” www.glasgowchamberofcommerce.com 13

WINNER: Tron Theatre, presented by Richard Blair, Business Development Manager, Sir Robert McAlpine

ART AND CULTURE AWARD Supported by: Sir Robert McAlpine Winner: Tron Theatre Tron Theatre is one of Scotland’s leading theatres which delivers world-class theatre productions throughout the year as well as providing vital opportunities for young and emerging theatre-makers in Glasgow and education workshops for people of all ages. Finalists: Aye Write! Glasgow’s Book Festival and Wee Write! Glasgow’s Book Festival for Children and Young People; King’s Theatre & Theatre Royal and Vox Motus

WINNER: Centre for Financial Regulation and Innovation (CeFRI), Department of Accounting and Finance, Strathclyde Business School, presented by Jack Ferguson, Vice- Chairman, Glasgow Taxis

EDUCATION AWARD Jennifer Reoch, Host Supported by: Glasgow Taxis Winner: Centre for Financial Regulation and Innovation (CeFRI), Department of academic excellence. It is co-ordinating Accounting and Finance, Strathclyde Strathclyde University’s financial Business School technology (fintech) research and Centre for Financial Regulation and teaching. Last year it pioneered the first Innovation (CeFRI), Department of MSc in Fintech in the United Kingdom Accounting and Finance, Strathclyde and is developing a PhD cluster in this Business School is a leading centre of strategically important sector. Commendation: Impact Arts Finalists: Gail Morrison, City of Glasgow College; Glasgow Clyde College and Tennent’s Training WINNER: Allied Vehicles, presented by Academy & UTD Sports Professor John Lennon, Dean, Glasgow School for Business and Society, Glasgow Caledonian University BEST CORPORATE SOCIAL RESPONSIBILITY AWARD Supported by: Glasgow School for Allied Vehicles, established in 1993, has COMMENDATION: Impact Arts, Business and Society, Glasgow grown consistently becoming the UK’s presented by Jack Ferguson, Vice-Chairman, Glasgow Taxis Caledonian University leading supplier of adapted and special Winner: Allied Vehicles purpose vehicles. Current annual turnover 14 www.glasgowchamberofcommerce.com

INSPIRING CITY AWARDS 2018 is £130 million with more than 650 people employed. Most of the workforce is based in Glasgow. Finalists: Glasgow Taxis; Merck, BioReliance Services and St. Enoch Centre

WINNER: Jonathan Willcox, GeoSport, presented by Tony Carlin, Consultant Editor, The Herald

SPORT AWARD Winner: Jonathan Willcox, Tennis Coach and Founder and Director of GeoSport WINNER: Flora Kerr, Deaf Connections, Jonathan Willcox, Tennis Coach and presented by John Matthews OBE, Founder and Director of GeoSport, has Non-Executive Director, NHS Greater been coaching tennis in Glasgow for Glasgow and Clyde the last nine years, working with tennis players of all ages and abilities. He has CARER(S) OF THE YEAR AWARD also developed a health and fitness Supported by: NHS Greater Glasgow app which aims to revolutionise the and Clyde way people train in sports and fitness. Winner: Flora Kerr, Deaf Connections GeoSport allows individuals to better Flora Kerr, Deaf Connections, has worked engage with their coaches, personal tirelessly for the rights, dignity and trainers and physios; helping them to freedom of choice of Glasgow’s deaf track their goals, monitor progress and community. Without seeking praise increase motivation through a data- or recognition, Flora has discreetly driven app. campaigned for equality and respect, Finalists: Free Wheel North; Glasgow social inclusion and fairness through Eagles Sports Club and Raza Sadiq, communities in Glasgow. Volunteer Chairperson, Active Life Finalists: Contact the Elderly; The NHS Club Centre for Integrative Care and The Prince and Princess of Wales Hospice WINNER: Tennent’s Training Academy & UTD Sports, presented by Leona Seaton, Programme Director, Developing the Young Workforce Glasgow

INDUSTRY & YOUNG PEOPLE INNOVATION AWARD Supported by: Developing The Young Workforce Glasgow Winner: Tennent’s Training Academy & Utd Sports WINNER: Friends of Glasgow’s Local WINNER: Glasgow Tigers Tennent’s Training Academy & UTD Nature Reserves, presented by Neil Speedway, presented by David Amner, Director, Anderson Strathern Sports is a dedicated hospitality industry Doran, Partner, Hacking & based training academy offering a Paterson Management Services fresh approach to learning new skills ENVIRONMENTAL AWARD with exciting cookery classes, legislative Supported by: Anderson Strathern LEGACY AWARD hospitality trade courses and inspirational Winner: Friends of Glasgow’s Local Supported by: Hacking & Paterson teaching in a unique environment. Nature Reserves Management Services Finalists: Enterprise Academy Friends of Glasgow’s Local Nature Winner: Glasgow Tigers Speedway at Parkhill; Impact Arts; Merck, Reserves is a voluntary community Glasgow Tigers Speedway is a spectator BioReliance Services and The Drink group whose members and volunteers sport in which two motorbike teams face Cabinet are all passionate about protecting off, two riders form each team, in four and enhancing Glasgow’s local nature hi-speed laps where the riders have no INNOVATION IN BUSINESS AWARD reserves and wildlife. brakes. Supported by: The King’s Theatre and Finalists: Clyde Shopping Centre; Finalists: Glasgow Eagles Sports Theatre Royal Knightswood Secondary School; Club; Glasgow Recovery Aftercare Winner: Sticky Heelz Renewable Parts and Turning Point Communities and The Prince and Sticky Heelz is an innovative foot care Scotland Princess of Wales Hospice accessory brand that improves the fit www.glasgowchamberofcommerce.com 15

THE WINNERS

Susan Aitken, Leader, Glasgow City Council

WINNER: Glasgow Taxis, presented by Craig Martin, Chair, Glasgow Welcomes

Finalists: Gail Morrison, City of Glasgow College; Ibis Glasgow City Centre Hotel and University WINNER: Dagmawi Belay, Carcela, presented by Ross Wilson, Owner, of Strathclyde Technology and Ross Wilson Public Relations Innovation Centre

OUTSTANDING CONTRIBUTION BY A YOUNG BUSINESS LEADER AWARD Supported by: Ross Wilson Public Relations Winner: Dagmawi Belay, CEO, Carcela Dagmawi Belay was the Founder of Carcela, which reimagined car buying and selling. By carefully outsmarting the current dealership model, Dagmawi recognised a gap in the market - where individuals could purchase their vehicle WINNER: Asma Mohammed, Active Life and have it delivered through their Club, presented by Phillip Goodman, Centre Director, Glasgow Fort mobile. Commendation: Chitresh Sharma, CEO and Co-Founder, Swipii Labs Ltd YOUNG PERSON AWARD Finalists: Fred Pullar, Operations Supported by: Glasgow Fort Director, Renewable Parts Ltd and Winner: Asma Mohammed, Active Life Lauren Stewart, Managing Director & Club Co-Founder, The Drink Cabinet Asma Mohammed, Active Life Club, has overcome her difficulties to inspire others. Her biggest achievement was travelling to Pakistan to volunteer, teaching underprivileged children. She has secured an MA in childcare to fulfil WINNER: Sticky Heelz, presented by her career ambition and is making a James Haworth, Theatre Director, huge impact through her volunteering. The King’s Theatre & Theatre Royal Finalists: Abdul Haseeb, Active Life Club; Dagmawi Belay, Carcela; Ross WINNER: Andrew Duncan, SwarmOnline, presented by Bryan and comfort of shoes. The brand was John Penman, I-Kick Martian Arts Donaghey, CEO, Whyte & Mackay invented as its founder, Laura Birrell, and Savannah Ross, Yomo was frustrated that nothing on the market addressed the issue of loose fitting shoes. Commendation: LINIAN Supply Co Ltd Finalists: Glasgow Taxis and Renewable Parts

GLASGOW WELCOMES SERVICE CHAMPION AWARD Supported by: Glasgow Welcomes Winner: Glasgow Taxis Glasgow Taxis is Scotland’s largest supplier of licensed taxis, with the largest fleet in the UK outside London. It serves Glasgow with an efficient, reliable and Tony Carlin, Consultant safe taxi service, 24 hours a day, every day Editor, The Herald of the year. 16 www.glasgowchamberofcommerce.com

THE WINNERS

Glasgow School of Art where she has Stuart Patrick, Chief Executive, worked in the School of Design for nearly Glasgow Chamber of Commerce 30 years. In the past eight years, she has worked tirelessly fundraising for the Prince and Princess of Wales Hospice and to date has raised approximately £53,000. Finalists: Glasgow Council on Alcohol; Linda Bell, LoveMilton; Refuweegee and Susan Wilson, Tesco Community Champion

WINNER: Dr Adele Patrick, Glasgow Women’s Library, presented by Mark Johnston, Managing Director, Glasgow Airport

LIFETIME ACHIEVEMENT AWARD Supported by: Glasgow Airport Winner: Dr Adele Patrick, Glasgow Women’s Library Dr Adele Patrick, Glasgow Women’s Library, received the Lifetime Achievement Award which recognised OUTSTANDING CONTRIBUTION BY A her role at Glasgow Women’s Library in BUSINESS LEADER AWARD steering the organisation’s ambitious Supported by: Whyte & Mackay vision and strategic direction, particularly Winner: Andrew Duncan, Founder and in the programming of public events and Managing Director, SwarmOnline creative learning opportunities. Andrew Duncan is Founder and Managing Director of SwarmOnline, a Geoff Ellis, CEO, leading software development company DF Concerts & Events with headquarters in Glasgow. Andrew has strategically nurtured and developed

SwarmOnline since he started the WINNER: Clare Cannon, presented company to a point where it is now part by Councillor Susan Aitken, Leader, of a group of companies that he set up Glasgow City Council under the ‘November 21’ banner. Finalists: Mark Haslam, Founder and Managing Director, Loud Mouth THE PEOPLE MAKE GLASGOW AWARD Media; Colin Lamb, Founder and Supported by: PEOPLE MAKE Managing Director, Connect Three GLASGOW Solutions Ltd and Anne Mulhern, Winner: Clare Cannon Owner, The Willow Tea Rooms Clare Cannon works full time at the

Sponsors www.glasgowchamberofcommerce.com 17

DYW GLASGOW

A year in review

he Developing the Young Glasgow students get a chance to see Workforce (DYW) Employer behind the scenes at a McDonald’s of the Month throughout 2018 showed the diversity Tof businesses in Glasgow which are supporting young people into the workplace. A look back on highlights shows: January: iCafe, the award-winning coffee house and internet chain, presented young people from disadvantaged backgrounds with the opportunity to gain work experience and joined forces with Street League, The Prince’s Trust and the Hospitality Hub, to mentor potential applicants for full-time roles. are owned and operated by 14 local work placements. His chefs delivered February: ACCA, the Association franchisees who employ over 8,000 workshops including knife skills and of Chartered Certified Accountants, people. In Rutherglen, Kate Walker chef demonstrations in schools, as well worked with the Glasgow Gaelic School and her team housed school site-tours as offering workplace tours. on several employment skills activities, at their restaurant and Andy Gibson’s November: Speirs Gumley is a ranging from CV preparation, interview team visited schools as part of DYW property management and lettings skills and career planning to individual Glasgow’s Maximise May event to company in Glasgow. Owner Lorraine mock interviews for S4-6 pupils. deliver career insight, job applications MacDonald is a huge supporter of DYW March: BAE Systems, at its Naval and interview sessions. Glasgow and sits on the DYW board. Ships division at Scotstoun and Govan, July: Bosch, the German multinational Speirs Gumley supports Foundation introduced a Project Management engineering and electronics company, Apprenticeships which is a two-year Higher to complement three has a training centre at the Bosch S.T.B programme for young people in S5. apprenticeship offerings in Craft, (formerly LAGTA). During DYW Glasgow’s The firm uses Glasgow Guarantee to Engineering Technician and Combat Maximise May initiative, Bosch inspired advertise jobs. It has also supported Systems Engineering. Ambassadors also the future workforce by holding in- Skills Development Scotland’s Certificate supported apprentices in the transition school insight sessions and hosting site of Work Readiness programme. from school to working life. visits. One young person impressed so December: PwC, one of the Big April: Glasgow Airport, which much he was potentially offered an Four accounting and advisory firms, employs over 550 directly and supports apprenticeship. committed to providing young people 4,500 indirectly, worked with Glasgow August: Aldi is now one of UK’s with work experience and skills, working schools, including Notre Dame High leading supermarket chains and has with Whitehill Secondary School. School, to build a schools and business been proactive with DYW in Glasgow’s Mentors also helped with issues of partnership. The learning objective was secondary schools. The company was mental health and wellbeing, while PwC to help senior pupils from S4 to S6 focus one of the most prolific contributors to launched work placement schemes on transferable career skills. Maximise May – delivering insight tours offering insights into digital business. May: McTaggart Construction, to over 100 pupils. building sustainable homes across September: CMS, a global law firm central Scotland since 1946, was one with offices in Aberdeen, Edinburgh FOR MORE INFORMATION ON of the first construction employers and Glasgow are strong supporters of ENGAGING WITH EDUCATION OR in Scotland to be awarded Investors DYW. The Glasgow team supported the RECRUITING YOUNG PEOPLE INTO in Young People (IIYP) accreditation. MCR Pathways mentoring programme YOUR BUSINESS, CONTACT THE DYW The firm developed a programme with volunteers giving one hour a week TEAM AT DYW@GLASGOW for schools and supported 20 work during term time. CHAMBEROFCOMMERCE.COM placements, allowing young people to October: The Buttery is one of the best gain an insight into the construction restaurants in Scotland and Ryan James, sector. its Managing Director and Chairman of June: McDonald’s has 100 restaurants the Glasgow Restauranteurs Association, across Scotland, 80 per cent of which worked with DYW to support school 18 www.glasgowchamberofcommerce.com

PARTNER NEWS

First Glasgow launches a fleet Loganair is European of 75 new eco-friendly buses Airline of the Year

ust over a year It was commended for since it began its “handling with success ‘flying solo’, of the instant competition Loganair has from its previous franchise beenJ named the Airline partner” across six crucial of the Year by the routes in the Scottish First Glasgow boxes clever with European Regional Airline islands, communities Association. it serves in tough and new fleet of eco-friendly buses The Scottish airline has challenging conditions. been recognised by the The judging panel judges for its impressive comprised senior industry First Glasgow went all out location with a day of achievements over the experts including past to launch its fleet of 75 entertainment and laughs previous 12 months since CEOs of European airlines, new buses for the city of hosted by Capital Scotland it ended its franchise independent aviation Glasgow recently with the and breakfast host Des agreement with Flybe. journalists and industry promise of more to follow. Clarke with live music from Loganair was honoured academics from a variety The city’s largest bus Busker Tommy McGuire as an “exceptional of European countries. operator unveiled the first and Radiophonic Tuckshop regional airline which has The award was of its new state-of-the- frontman Joe Kane. rebuilt its commercial collected by the art vehicles in a unique The new Double infrastructure after the airline’s Managing yellow and purple livery Decker MMC 400 buses end of its franchise” while Director, Jonathan and, in conjunction with offer an improved implementing a complete Hinkles, heading up the fellow Chamber Partners customer experience with rebrand undertaken 700 employees who MadeBrave® and BD Print, USB charging points, by a “‘young and contributed to turned the first one off comfortable e-leather inspirational CEO”. Loganair’s success. the production line it into seating and free WiFi, but the world’s largest model they also offer peace of bus display for all to see in mind because they are George Square. fitted with the latest Euro The 20-foot high structure VI diesel particle filter certainly captured the and start/stop engine imagination of the passing technology to offer a more public at the iconic Glasgow eco-friendly journey.

Jonathan Hinkles, Managing Director, Loganair with cabin crew member Sharon Williams

Glasgow Clyde College’s Community Learning and Development team with their Commendation Award success for Glasgow Clyde College Glasgow Clyde College is College’s Community celebrating after receiving Learning and Development two commendations team in the Inclusive at this year’s College College category and Development Network lecturer Kirsten Amis in the (CDN) Awards. Innovation category for her The commendations work in developing the first were awarded to the HND Counselling course. www.glasgowchamberofcommerce.com 19

PARTNER NEWS

PPWH opens the doors to its new state-of-the-art facilities Charles Rennie The Prince and Princess Mackintosh-inspired of Wales Hospice (PPWH) has opened the doors to Light Pavilion its new state-of-the-art facilities after raising more than £21 million over a six- unveiled at Glasgow year fundraising campaign, PPWH’s new facilities will allow the the Brick by Brick Appeal. hospice to provide the very highest Central Station The Hospice, now standards of palliative care based on a 7.5-acre site A huge pavilion inspired starting point for Scott’s in Bellahouston Park, has located in a beautiful by Glasgow’s renowned stunning and unique been built around the setting in one of cultural icon, Charles artwork. Scandinavian Sengetun Glasgow’s most-loved Rennie Mackintosh, has Consisting of two care model with adaptable parks, will allow the been unveiled in the city’s seating areas that private, family and social hospice to provide the Central Station. support an elliptical spaces designed to boost very highest standards Standing 15ft high grid featuring wellbeing and calm for of palliative care. and more than six-feet intricate stained glass patients and their families. It was also announced wide, the Light Pavilion, detailing, the structure It is the first UK hospice that the new building situated on the main combines traditional to be built in this style will be named after concourse under the fine woodworking and will offer unrivalled Glasgow businessman Sir station’s clock, has been craftsmanship with palliative care and support Arnold Clark, whose trust created by Glasgow- cutting-edge modern to 1200 patients and contributed a six-figure based Scott Jarvie. manufacturing families every year. donation to the Brick by Commissioned by techniques. The new building, Brick Appeal. Glasgow Life, it is the Housed under Central latest activity as part Station’s magnificent of Mackintosh 150 – a glass roof, the Light year-long programme Pavilion draws on Shams Rahimi scooped two throughout 2018 Mackintosh’s magnificent coveted awards at celebrating the stained glass panels the Construction 150th anniversary of and ingenious use of Industry Training Board (CITB) Awards Mackintosh’s birth geometric pattern to and his remarkable bring the space alive with architectural, artistic and light, which changes design legacy. with the movement Mackintosh was a and location of the master of light, pattern sun around the station GRAHAM apprentice makes and form, which was the throughout the day. it a double at CITB Awards

Shams Rahimi, a Glasgow- Construction Director and based GRAHAM apprentice, request an interview. has expressed his pride after Having never been scooping two coveted awards employed before, he relied at the Construction Industry on a CV made up of personal Training Board (CITB) Awards. information rather than a Shams won the Scotland job history and immediately Apprentice of the Year Award impressed GRAHAM’s and the Scotland South management with his Apprentice of the Year Award enthusiasm to learn. He at a glittering ceremony was awarded a part-time in London. role, coinciding with his Captivated by a first year at college, before documentary on the being offered a Technical construction industry, Apprenticeship. Shams demonstrated his He is now studying Civil determination by walking Engineering at Heriot Watt from his accommodation University through a Graduate to a GRAHAM site in Apprenticeship Scheme, and The Light Pavilion in Central Station created Glasgow city centre before is working on GRAHAM’s by Glasgow-based designer Scott Jarvie waiting patiently to see the Scotway House project. 20 www.glasgowchamberofcommerce.com

The Glasgow Business Awards 2018 winners

The Glasgow Business Awards 2018

lasgow's top businesses, the businesses we’ll be applauding this The Rt Hon The Lord Provost, Eva Bolander, organisations and individuals Glasgow City Council evening. were honoured at the “It’s my pleasure and privilege to Glasgow Business Awards have this opportunity to thank you all G2018 at the Hilton Glasgow. for your continued commitment to The winners were announced at a gala the continued growth of Glasgow’s dinner and awards ceremony hosted economy. It’s also a chance to celebrate by Fred MacAulay. The Lord Provost of an important milestone in The Glasgow Glasgow, the Rt Hon Eva Bolander, said: Business Awards – its 21st anniversary. “I’m sure you’ll agree, we’ve a great deal So, in the words of Glasgow’s founding to celebrate, for this truly remarkable father, St Mungo, our city and citizens city is the economic powerhouse of can flourish. To those shortlisted – the Scotland. A city generating £19.3 billion very best of luck.” GVA per annum – by far the largest of Stuart Patrick, Chief Executive of any Scottish city. Outperforming all Glasgow Chamber of Commerce, also other core cities – Glasgow is the fastest told the audience about the state of growing major city economy in the UK. Glasgow in an uplifting speech, which Home to diverse business and industry commended the work done by all interests as well as a highly prized, businesses based in the city. Later he talented and skilled population. added: “It has been a triumphant night “And friends, this city of bold for Glasgow’s businesses. It’s always ambition, innovation and invention a pleasure to celebrate the fantastic is on course to be crowned the UK’s achievements which have taken place most productive city economy by 2023. over the last year in the city’s business Thanks to our citizens – ‘The People Who community, and to see so many Make Glasgow’. The people powering outstanding companies represented.” www.glasgowchamberofcommerce.com 21

MAIN AND CATEGORY SPONSORS: IN KIND SPONSORS:

■ The Glasgow Business Award for Innovation in Business THE GLASGOW Sponsored by Circular Glasgow BUSINESS AWARDS Winner: Renewable Parts Ltd 2018 RESULTS

Ewan Anderson, Technical Director, and James Barry, CEO, Renewable Parts Ltd, presented by Paul Little, Deputy President, Glasgow Chamber of Commerce

“Innovation is key to our philosophy and lies at the heart of all we do, so we are absolutely made up to have won the Innovation in Business Award. What a night for all of us,” said Ewan Anderson, Founder and Technical Director.

Finalists: EGG Lighting; icecream architecture; Odro, Re-Tek UK Ltd; Synergie Environ Ltd.

■ The Glasgow Business Award for Healthy and Active Workplace Sponsored by Sustrans Scotland Winner: City Building LLP

Jackie Malloy, Senior Fundraiser, and Frances Kerr, HR Adviser, The Prince and Princess of Wales Hospice, presented by Alan Ramsay, Managing Director, Connect

■ The Glasgow Business Award for Commendation: Glasgow Airport Excellence in Communications Sponsored by Connect Finalists: Barrhead Travel Group; Brand Winner: The Prince & Princess of Calibre; Excel Vending Limited; SCQF Wales Hospice Partnership. Marianne Clarke, Apprentice Training Officer, and Craig Manson, Environmental Officer, City Building LLP, presented by Lynn Stocks, Head of Project “We’re delighted to get the recognition Delivery, Behaviour Change, Sustrans Scotland for what we have been able to do for the hospice. Communication is essential to get the message out to people about “This win is testament to the core values what we are doing. We’ve played our that underpin City Building, as well as part in helping to raise £21 million. the talent and hard work of our many We’re a very small and tight-knit team, employees. Securing employment and we’ve had to be very focused with opportunities for people from diverse our resources. But we’d like to thank Commendation received by Mark Johnston, backgrounds, having a positive impact everyone who has helped us,” said Managing Director, Glasgow Airport, presented on communities and encouraging our by Alan Ramsay, Managing Director, Connect Jackie Malloy, Senior Fundraiser. staff to take an active role in protecting 22 www.glasgowchamberofcommerce.com THE GLASGOW BUSINESS AWARDS

their mental and physical wellbeing are central objectives which support our commercial strategies,” said Dr Graham Paterson, Executive Director.

Commendation: NHS Greater Glasgow and Clyde - Active Staff

Finalists: After Digital; Allied International Credit (UK) Ltd; HMRC Glasgow Contact Centre; W J & W Lang Ltd.

■ The Glasgow Business Award for Entrepreneur of the Year Sponsored by Wright, Johnston & Mackenzie LLP Winner: Andrew Duncan, SwarmOnline

David Stewart, Environmental Manager; Andrew Forrester, Centre Manager, and John McPhee, Security Manager, Clyde Shopping Centre, presented by Michelle Nicol, Senior Manager – SME Marketing, ScottishPower

acknowledgment at an event like this is all the hard work we do every day. I’ll very special indeed and it will motivate be back in the shop again at 5.00 am everyone to keep going and continue tomorrow sharing this award with our Andrew Duncan, Managing Director and Founder, to improve,” said David Stewart, guys who make it all possible.’’ SwarmOnline, presented by Colin Millar, Partner, Environmental Manager. Wright, Johnston & Mackenzie LLP Finalists: A.C. Whyte & Co. Ltd; Allied Finalists: Argyle St Arches; Excel Vending Vehicles Group; Chardon Trading Ltd; “I’m absolutely thrilled to win this Limited; Renewable Parts Ltd; Tiki Bar Click Networks Limited; Wholesale prestigious and much coveted award. It’s and Kitsch Inn; University of Glasgow. Domestic Bathrooms. incredibly motivational to be recognised this way as we all know running a business can be fraught with challenges. ■ The Glasgow Business Award for ■ The Glasgow Business Award for As I navigate my way through these, I Family Business of the Year International Trade hope to inspire others to do similar and Sponsored by Get Living Supported by Glasgow Chamber of enjoy the rewards being an entrepreneur Winner: S Collins & Son Commerce can bring,” said Andrew Duncan. Winner: Speyside Distillers Co Ltd

Finalists: Michael Corrigan, Trtl; Alan Harty, Richmond Oaks; Andrew Laing, Yellowcom Ltd; Ian Livingstone, Clyde Marine Recruitment Ltd; Donna McArthur, Boveda.

■ The Glasgow Business Award for Green Champion Sponsored by ScottishPower Winner: Clyde Shopping Centre John MacKie, Manager, and Fraser Collins, Partner, S Collins & Son, presented by Rick de Blaby, “We work very hard every day to make Executive Deputy Chairman, Get Living sure the Clyde Shopping Centre in Clydebank is a great place to shop Stewart Collins, who runs the Muirhead- John Harvey McDonough, CEO, and Patricia Dillon, and that we are reducing our carbon based business set up by his grandfather Managing Director, Speyside Distillers Co Ltd, presented by Richard Muir, Deputy Chief Executive, footprint. Winning this award makes in 1955, said: “We’ve won over 70 industry Glasgow Chamber of Commerce it all so worthwhile,” said Andrew awards, including Scottish Butcher Forrester, Centre Manager. “We have of the Year, but to win The Glasgow “We are delighted and honoured to a small team and we’re constantly Business Award for Family Business of receive this award. While we’re a whisky doing what we can to become a the Year is something special. It gives company with our roots in Speyside, greener, more efficient business. To get us and our 25 staff the recognition for our sales and marketing teams work in www.glasgowchamberofcommerce.com 23 Organised by Main Sponsor 2018

Stuart Patrick, Chief Executive, certainly helped me,” said Kieran Coyle. Glasgow Chamber of Commerce Commendation: Jennifer Phin, A.C. Whyte & Co. Ltd

Finalists: Nick Cohen, pcr and bizanywhere; Sarah Drummond, Snook; Brian Toward, Wholesale Domestic Bathrooms; Anthony Vezza, Primestaff.

Jennifer Phin, Managing Director, A.C. Whyte & Co. Ltd, presented with a Commendation by Roy Gardner, Vice Principal, Corporate Development & Glasgow. This is the lifeblood of selling Finalists: Argyle St Arches; Excel Innovation, City of Glasgow College overseas. I’m so pleased for all of our Vending Limited; Renewable Parts Ltd; people,” said John Harvey McDonough, University of Glasgow. ■ The Glasgow Business Award for CEO. Fair Work (1-50 employees) Sponsored by Glasgow City Council Finalists: Hydro-C Ltd; KC Shipping ■ The Glasgow Business Award for Winner: Hogganfield Loch Care & KYFI UK Limited; Premiership Young Business Person of the Year Home Experience. Sponsored by City of Glasgow College Winner: Kieran Coyle, Premiership Experience ■ The Glasgow Business Award for Sustainable Development “I can’t thank everyone enough for this Sponsored by Scottish Water amazing award. It is something I will Winner: City Building LLP cherish. It has been a fabulous few years growing the business and increasing our footprint across the world, especially into China. This is not just for me but for my family and their fantastic support, Duncan Tannahill, former President and Chief and for the people who have made Executive, Glasgow Chamber of Commerce, who Premiership Experience something truly collected the Award on behalf of Hogganfield Loch special. I’d also like to thank Glasgow Care Home, presented by Cllr Angus Millar, Depute City Convener for Economic Growth, Glasgow City Chamber of Commerce for Council their support which has The care home leadership were unable to attend the evening. But Aileen Whitelock, Manager of the care home, said: “We were delighted to hear that we had been winners in this category. We wanted Craig Manson, Environmental Officer, and Katja Berendt, Environmental Officer, City Building LLP, to attend what sounded like a presented by Alan Thomson, Head of Corporate superb evening, but we also Relations, Scottish Water wanted to ensure that our residents were well cared for. “It is a superb achievement and Our staff is really what makes we are really delighted. It’s been a this a special place.” fabulous evening and a credit to everyone at City Building. We are all Kieran Coyle, Founder Finalists: After Digital; B-DACS; and Owner, Premiership very, very pleased about this,” said Experience, presented by SCQF Partnership; Trtl; Yellowcom Craig Manson, Environmental Officer. Roy Gardner, Vice Principal, Ltd. Corporate Development & Innovation, City of Glasgow College 24 www.glasgowchamberofcommerce.com THE GLASGOW BUSINESS AWARDS

■ The Glasgow Business Award for Fair Work (51 employees or over) Sponsored by Glasgow City Council Winner: Incremental Group

Linda McAulay, People Director, Incremental Group, presented by Cllr Rhiannon Spear, Glasgow City Council Jennifer Phin, Managing Director, and Steven McNellis, Construction Director, A.C. Whyte & Co. Ltd, presented by Darren Wales, Regional “We are so pleased to have won this Operations Manager, Scotland, Ladbrokes Coral award. We are honoured to have been recognised for our culture and fair working practices. Over the last two ■ The Glasgow Business Award for ■ Evening Times Award for Glasgow’s years we have grown rapidly and while Best Performing Large Business Favourite Business doing so have worked hard to make Sponsored by Ladbrokes Coral Winner: Dear Green Coffee Roasters sure our values remain at the heart Winner: A.C. Whyte & Co. Ltd of everything we do. This award gives Lisa Lawson, who started the company recognition to the strong equitable “We are absolutely delighted. We in 2011, said: “We’re over the moon to culture we have,” said Jennifer Adams, have been working hard to build our be selected as Glasgow’s Favourite Corporate Development Director. company and this is recognition for all Business. A big thank you to all our the work from everyone in the team. customers and followers on social Finalists: Ashgill Care Home; This has been a tremendous evening media who love great coffee. The culture Cornerstone; Hugh Stirling Limited; for us and one we will not forget in a of coffee has changed massively across Lifelink; Oakminster Healthcare Ltd. hurry,” said Jennifer Phin, Managing the world as well as across the UK, Director. Scotland and here in Glasgow. People are a lot more discerning and interested ■ The Glasgow Business Award for Finalists: Allied Vehicles Group; Chardon when it comes to coffee.” Best Performing Small-Medium Leisure Ltd; Diageo, Shieldhall; Glasgow Business Airport Ltd; Kained Holdings; Kibble Finalists: DF Concerts; Glasgow Distillery; Sponsored by Beam Digital and Group. Piece; Princes Square; The Garage. Design Winner: Premiership Experience

Kieran Coyle, Founder and Owner, Premiership Experience, presented by Rob Booth, Director – Digital, Beam Digital and Design

“We’ve had a fantastic year of growth and that is continuing. To come along to The Glasgow Business Awards and scoop this honour is pretty sensational for us. I’m really delighted with this. Thanks to everyone who made this possible,” said Kieran Coyle, Founder and Owner.

Kath Henderson, Operations Director, Finalists: Gie it Laldy; Glasgow Credit and Lisa Lawson, Owner and Founder, Union; Law at Work; Murphy Wealth; Dear Green Coffee Roasters, presented by Donald Martin, Editor, Evening Times Primestaff. www.glasgowchamberofcommerce.com 25 Organised by Main Sponsor 2018

CHARITY PRIZE DRAW

Our thanks go to the following companies who provided prizes for the prize draw:

■ Distillery tour for four with private tasting and bottle of whisky for each guest, donated by The Clydeside Distillery

■ Afternoon tea for two, donated by The Citizen and two night stay in Native Glasgow at the Anchor Line, donated by Native Glasgow at the Anchor Line

■ Champagne and candle hamper, donated by Gold Hart

■ Dinner for two with overnight Jim McHarg, President, stay at Hilton Glasgow, donated Glasgow Chamber of Commerce by Hilton Glasgow

■ Royal Bank of Scotland Award for ■ Glasgow Chamber of Commerce ■ Two return tickets from Glasgow Most Outstanding Business Award for Lifetime Achievement to Derry, donated by Loganair Winner: Renewable Parts Bill Munro, Chairman, Barrhead Travel ■ Dinner for two with overnight stay at One Devonshire Gardens, donated by One Devonshire Gardens

■ Lily – The Portable Purse, donated by Sarah Haran

■ Four tickets to Scottish Ballet’s Cinderella at the Theatre Royal Glasgow on Saturday 12 January, donated by Scottish Ballet

■ One bottle of SPEY Tenné Single Malt Whisky and one bottle of Byron’s Gin, donated by Ewan Anderson, Technical Director; Fred Pullar, Speyside Distillery Operations Director, and James Barry, CEO, Renewable Parts Ltd, presented by Allan Campbell, Business Growth Enabler, Royal Bank of Scotland

“It is absolutely brilliant. This has capped an amazing evening,” said James Barry, Bill Munro, Chairman, Barrhead Travel, recipient CEO. “We’ve just received an unexpected of the Glasgow Chamber of Commerce Award for yet pleasant surprise, and our team Lifetime Achievement has been left speechless when it was announced we were the winners of the Bill Munro could not attend on the Royal Bank of Scotland Award for Most evening but sent his best wishes by Outstanding Business. It’s an incredible video link. He said he was proud to have honour for us, and we couldn’t be built his travel business in Glasgow. prouder.” James celebrated with Ewan He said people in Glasgow work hard Anderson, who established Renewable and love their holidays and he had a Parts in 2011 in Lochgilphead, Argyll. commitment to make sure that people Renewable Parts has expanded rapidly got excellent value for the money they and relocated its warehouse facilities to spent on their time off. He said he had Westways Business Park, Renfrew. loved every minute. 26 www.glasgowchamberofcommerce.com THE GLASGOW BUSINESS AWARDS

SUPPORTING BUSINESS

oyal Bank of Scotland was delighted to once again be a key partner and headline sponsor of The Glasgow RBusiness Awards 2018. As a supporter of customers, communities and businesses across this city for more than 200 years, it was particularly special that we supported the event in its 21st year. For more than a generation, The Glasgow Business Awards have offered an opportunity to celebrate the wealth of skill and depth of talent which exists here in this city and shown that centuries on from being crowned the Workshop of the World, Glasgow remains a true capital of enterprise, skill, diversity and talent. Glasgow has changed significantly since it bore its Workshop title but its qualities have not. It remains resourceful, insightful and driven, with a hunger to be fit for the future. Royal Bank of Scotland is significantly different to the bank it was two centuries ago but our commitment to helping drive enterprise and work Alastair McLean, Director, Commercial Banking, with customers remains intact. We Royal Bank of Scotland recognise that business owners today are looking for more than a provider of financial services. They want a bank covering a range of relevant small Scotland is our home and we are 100% that understands their business as well businesses issues. These events committed to its prosperity. Scotland as they do, that’s simple to deal with can help make sure businesses are needs a business community that is and who helps them make the right equipped and future proofed in areas vibrant, innovative, and can cope and connections, so they can concentrate like making tax digital or the increase indeed lead positive change. We need on what’s important to them – growing in cashless payments. They’re also a a stream of new entrepreneurs with their business and making sure they perfect opportunity to meet other local new ideas and I want the Royal Bank to have the support to make them ready entrepreneurs and create a network of continue to be a major part of helping for what lies ahead. contacts. businesses to thrive into the future, In May we opened Entrepreneur These are projects borne from driving our economy forward. Accelerator at our Glasgow home listening to customers and The support that Glasgow Chamber in Kirkstane House, a programme organisations such as Glasgow of Commerce provides to the local where organisations of all levels can Chamber of Commerce, reflecting business community supports the be supported as they develop, and their wants and needs as Scotland economy of the future. And that success in a space where they sit and work moves into a period of unprecedented can be for everyone to share. alongside banking staff – at the heart of change and in a world where Whatever the next chapter in our bank. In fact, some of the shortlisted digital development is moving at an Scotland’s story looks like, we remain businesses here tonight are already unprecedented but optimistic rate. committed to helping the country’s part of it, are already benefitting from Providing alternative ways for our business community at the heart of this investment and our commitment customers to access services is the what is to come. to supporting the health of Scotland’s right response to this rapid change. And we’ll continue to be inspired by economy, and future growth in the many outstanding, entrepreneurial Glasgow. and creative stories we’ve heard about As part of our Boost Your Business through The Glasgow Business Awards. programme, we have a team of Congratulations to all the finalists specialists, called Business Growth and winners – proud ambassadors for Enablers, who run free local events, business in Glasgow. www.glasgowchamberofcommerce.com 27

MEMBER NEWS

CEO Stephen Leckie with Fiona and their daughters

150 Years of Crieff Hydro

rieff Hydro opened its doors chilly hydrotherapy treatments. One CEO Stephen Leckie is the great-great- to guests in 1868, making it hundred and fifty years on, guests are great-grandnephew of founder Dr Scotland’s oldest registered more likely to be zooming around on Thomas Henry Meikle. trading company at the grand Scotland’s largest fleet of Segways, The hotel hosts events for up to Cold age of 150. sipping on gin and indulging their taste 400 people in the form of weddings, Beginning as a hydropathic buds in one of six places to eat. conferences, team building days, awards establishment, it started life as a place One thing that remains the same is ceremonies and has a full month of of clean eating, strict dining times and the lineage behind the hotel. Current Christmas party nights.

Barrhead Travel pushes training to support growth Barrhead Travel has embarked on a staff training initiative in CGI image of the interior partnership with Glasgow Sharon Munro, of Scotway House Clyde College to support President, Barrhead Travel its growth strategy. First glimpse of Scotway House The management sees business development New Glasgow-based along Glasgow’s historic recruitment and retention and marketing, will property management harbour and the former as core to ambitious complete a First Line company BOHO is set site of Meadowside expansion plans, with Management qualification to open its first property Shipyard office. learning and development with the Chartered in the city along the BOHO will manage the key driver. Management Institute. Clydeside next September. and run the building that With more than Additionally, 16 staff BOHO has been set up will house around 400 1000 members of staff, members will be put by property-developer students when it opens its Barrhead Travel wants through the Level Structured House Group doors in September 2019. to reward existing long- Three Coaching and to manage its portfolio A first glimpse inside serving managers with Mentoring qualification of properties including the modern, tech-savvy a qualification that will with the Chartered student, hotel and and character-filled enhance their skills. Management Institute. residential developments. property was released Managers will get 40 These two-year courses Its flagship development with CGI images of what hours of paid time out of will be supported by is Scotway House, a students can expect as the business to focus on Glasgow Clyde College purpose-built student it launched its booking their studies. as Barrhead Travel’s accommodation next to service for the academic Nine senior staff from external training provider the Riverside Museum year 2019. support divisions, such as and partner. 28 www.glasgowchamberofcommerce.com

MEMBER NEWS

Malcolm RSPB and The Famous Buchanan, Chair of Royal Bank Grouse celebrate 10 years of Scotland’s Scottish Board RSPB Scotland and The Famous and Celia Sinclair, Chair of Willow Grouse recently celebrated the Tea Room Trust 10th anniversary of a partnership forged by the launch of Black Grouse Whisky in 2008. Recently renamed The Famous Grouse Smoky Black, the whisky took its inspiration from the enigmatic black grouse, a species found across Northern England, Wales and Scotland. Combining The Famous Grouse with a rare peated version of Glenturret Single Malt, from Scotland’s oldest working distillery, the whisky is a smooth, peaty and aromatic blend. Originally, 50p from every bottle sold was donated to black grouse conservation and the relationship has raised more than £650,000 to date. These donations have helped conserve this species, enabling the RSPB to Royal Bank of Scotland deliver work across seven reserves. SInce 2008, the Famous Grouse unveils design of new £20 partnership has enabled the charity to deliver work across oyal Bank of Scotland has The £20 is the third in a series of 85,000 acres of land including unveiled the design of its first ‘Fabric of Nature’ themed notes planting 185,000 trees, marking £20 polymer note at one of made from a De La Rue’s Safeguard® deer fences to avoid collisions and Scotland’s most iconic buildings. polymer material and will also contain the mowing of 75 acres of heather. RThe note, which features the image a variety of new security features, of Scottish entrepreneur Kate Cranston, making it difficult to counterfeit but was revealed at her legendary tearoom easy to authenticate. in Glasgow, Mackintosh at the Willow. The choice of Kate Cranston to feature Designed in partnership with leading on the £20 note was taken by the Royal Scottish arts organisations and Bank of Scotland’s Scottish Board. designers including Graven Images, In keeping with the Fabric of Nature

© Shaun Nield Nile, Stucco, Timorous Beasties, O’Street theme, the new £20 features illustrations and the Glasgow School of Art, the of red squirrels on its reverse and also note, which will enter circulation in features the blaeberry fruit. It also 2020, will be the first £20 Scottish includes extracts from 16th century banknote to feature a woman other Scottish poet Mark Alexander Boyd’s than the Queen, on its front. work, Cupid and Venus.

Data growth drives expansion and new roles Eyecademy, the Glasgow-based data, and training to providing consultancy analytics and visualisation company across the UK. has ended 2018 on a high note, after Moving to the larger premises of a record year of performance and newly-renovated 201 West George transformation for the company. Street in February in preparation for Over the last decade, the market for its expansion, Eyecademy has already data and analysis services has grown seen an extension in its client base. exponentially, with 90 per cent of the Eyecademy’s plans for further world’s data being created over the growth are now in place following last two years. Seeing a gap in the the hire of two new executives and an market to provide real specialists additional ten employees. The new who understand both the full data executives come as part of a further journey and how to create solutions three-year planned expansion that Eyecademy’s premises at for business users, Eyecademy will see the business double in size to 201 West George Street expanded from knowledge transfer more than 60 full time staff by 2020. www.glasgowchamberofcommerce.com 29

MEMBER NEWS

Artist’s impression of the new facilities

Pictured: Fraser Gillies, Managing Partner, WJM (2nd from right), with CCW Partners Stephen Cotton, Alison Marshall, Michael Dewar and John Clarke

Wright, Johnston & Mackenzie LLP and CCW Business Lawyers merge Wright, Johnston & Mackenzie LLP (WJM) has further expanded Scottish Event Campus (SEC) submits planning application in Scotland and consolidated to create global facility for world class events and strengthened its East Coast practice by merging with CCW ot on the heels of the hugely Glasgow area, £106m to Scotland and Business Lawyers. successful development of £71m to the UK. This would be in This latest merger marks the The SSE Hydro, The Scottish addition to the £400m of impact for next stage in its strategic growth Event Campus (SEC) has Glasgow, £227m for Scotland and £136m plan and comes as the firm enters Happlied for planning permission in for the UK generated annually from the its 165th year in 2019. principle (PPIP) for a major expansion existing facilities. It is estimated that The firm’s growth phase began of its facilities with a vision to create a economic payback for the tax payer will in 2015 following the acquisition of unique global event campus capable of be between 5-7 years. a number of senior appointments taking the world’s top conferences, The application is the next step from McClure Naismith in exhibitions and events. following a previous feasibility study Glasgow. In 2016 WJM merged The £150-£200m project includes a which was carried out to establish viable with MacArthur & Co in Inverness, dedicated entrance to the west of the options for upgrading and expanding and in 2017 a further merger campus and additional multi-purpose the campus, principally to facilitate with BMK Wilson in Glasgow and meeting and circulation spaces with further growth in the conference and Dunblane and the acquisition of panoramic views of the city and River exhibition sectors. It was also supported the clients of Robertson & Co in Clyde. It is estimated that in a mature by a robust business plan and economic Kingussie followed. year the new facilities would generate impact study as the rationale for the £123m of economic benefit to the new facilities.

Notice of Meeting Notice is hereby given that the 2019 Annual General Meeting of members of Glasgow Chamber of Commerce and Manufactures will be held in Glasgow Chamber of Commerce, 30 George Square, Glasgow on Monday 28 January 2019 at 5.15pm. The agenda for the AGM is as Hamilton Park Racecourse was crowned Showcase Champion at the RCA Showcase Awards follows: 1. Minutes of Annual Meeting held on 29 January 2018 2. Report and Financial Hamilton Park is UK’s top racecourse Statements for the year ending Hamilton Park Racecourse was venue has won the top award and 31 October 2018 crowned Showcase Champion at came after it was nominated in 3. Council Membership a recent prestigious racing awards more categories than any other Nomination forms for election ceremony. UK course. as Directors are available from: The accolade came at the ninth As well as claiming the top prize, The Business Services Manager, RCA Showcase Awards, where venues Hamilton Park also claimed the Glasgow Chamber of Commerce, from across the UK are recognised for #TopSpot Award for its innovative 30 George Square, showing “excellence and innovation” elevator which is designed to replicate Glasgow G2 1EQ, in customer experience. starting stalls as well as being a finalist and should be returned no later It is the first time the Lanarkshire in three other categories. than Friday 21 December 2018. 30 www.glasgowchamberofcommerce.com

MEMBER NEWS

Glasgow Distillery Company agrees new international distribution deal with Dugas he Glasgow Distillery Company is toasting a new international distribution deal with French

drinks specialists, Dugas. Caroline Hunter, National Manager, TThe deal will see Glasgow Distillery’s SQA; Suzanne Sherry, Group Apprentice inaugural whisky - 1770 Glasgow Single Recruitment Manager, Arnold Clark and Billy Hammond, Operations Director, GTG Training Malt Scotch Whisky - distributed throughout France, giving consumers in Arnold Clark among the country an exclusive opportunity to winners at Scottish purchase a bottle of the whisky in-store, which was launched to the general Apprenticeship Awards public online earlier this year. Arnold Clark was among those The deal was cemented at the Club companies awarded for their Expert trade show in Paris, which investment in supporting their is hosted annually by Dugas and workforces at the Scottish welcomes over 1,000 guests in the Apprenticeship Awards 2018. drinks trade, where François-Xavier François-Xavier Dugas, CEO, Dugas and Liam The Awards are organised by Dugas, CEO of Dugas, and Liam Hughes, Hughes, CEO, The Glasgow Distillery Company Skills Development Scotland signing the agreement at Club Expert CEO of The Glasgow Distillery Company, (SDS) as a celebration of the put pen to paper on the agreement. best apprentices and apprentice Founded in 2012, and the city’s the distillery has already won awards employers. Arnold Clark first independent single malt whisky at the prestigious Gin Masters and San Automotive employs more than distillery since 1902, Glasgow Distillery Francisco World Spirits Competition, 700 apprentices. Automotive draws on the pioneering spirit of having invested in the finest equipment, assessor, James Swan, also picked Scotland’s first licensed distillers. In ingredients, and team of innovative up the Instructor of the Year title. the six years since it was established, young distillers. www.glasgowchamberofcommerce.com 31

GLASGOW TALKS Glasgow Talks...

Young Gamechangers and Media

he Glasgow Talks Scottish Export Awards. series might have On 3 October 2018, Trtl been dubbed ‘Pillow launched the first height Talks’ when one adjustable, premium, Tguest entrepreneur spoke ergonomic and breathable about how his travellers’ travel pillow, the Trtl Pillow head-rest has literally Plus on Kickstarter, which taken off. achieved full funding target Michael Corrigan, Chief in less than six hours and is Executive Officer of Trtl, and currently 414% funded. Patrick Renner and Suzanne The MindMate App’s Mitschke, Co-Founders of genesis begun with three MindMate, gave excellent, young adults caring for inspirational presentations those with cognitive decline. at the Young Gamechangers Patrick and Susanne were event, which focused on the volunteering in care centres Year of Young People. while Roger was helping Trtl was established in 2010 his grandfather, who was when Co-Founders Michael living with Alzheimer’s. Corrigan and David Kellock Watching people they cared attended an inspirational talk for succumb to memory loss by Kwik-Fit founder Sir Tom left them with the belief that Farmer while at university. He there must be something spoke with a passion for life we can do to help the ones and the adventures he’d had. we love. Why weren’t there They knew then that they any tools to help care for wanted to create something those with Alzheimer’s and special and Trtl was born. dementia? Their first product, the United in their dedication Michael Corrigan, Chief Executive Officer, Trtl scientifically designed Trtl to creating more resources, with Suzanne Mitschke and Patrick Renner, Pillow, is the next generation the three decided to Co-Founders of MindMate of travel pillow sold in over develop a mobile app for 70 countries, selling circa other caregivers. With the 600,000 a year and is help of Dr Terry Quinn from actionable, digital platform position in January this year, noted as the best-selling the University of Glasgow’s Based on this research, encouraged more Glasgow travel pillow on Amazon. In Institute of Cardiovascular the MindMate App was businesses to think about 2017, Trtl won E-Commerce and Medical Sciences, the born. Combining brain using television advertising Exporter of the Year and in team began to translate games, healthy nutrition, to build their brands. STV has 2018, won the Small Exporter contemporary research regular exercise and social set up a fund to help SMEs in of the Year award at the in dementia care into an interaction, the MindMate the central belt of Scotland App can guide its users take their first tentative steps towards a multifaceted, into television advertising, holistic lifestyle change that which Simon says is still the may help curtail some of the quickest way to build brand effects of cognitive decline. recognition, even in the era of Meanwhile, in September, social media. the Glasgow Talks event Glasgow Talks – supported was at Scottish Television’s by Clydesdale Bank and headquarters in Pacific Quay Adam Smith Business School when Simon Pitts, Chief at the University of Glasgow Executive of STV plc and – is Glasgow Chamber Richard Bogie, Managing of Commerce’s monthly Director of News Scotland, series of business seminars Richard Bogie, Managing Director, News Scotland, Stuart Patrick, Chief Executive, Glasgow Chamber of were in a double-header featuring influential guest Commerce and Simon Pitts, Chief Executive, STV plc discussion on the media. speakers drawn from the Simon Pitts, who took up the business and political elite. 32 www.glasgowchamberofcommerce.com

THE COMMUNITY SPIRIT he winter months are inoculation or direct mother-child With its significant investment in traditionally a time of giving, transfer. local communities in Scotland, Royal with several of the better-known The charity’s Alisdair Barron said: Bank of Scotland identified the Kiltwalk charities using the season to “Our community education, child as a powerful fundraising platform Tpromote themselves widely – Save the development and welfare programmes for Scottish charities of all sizes to Children celebrates Christmas Jumper in Eastern Europe reach out to raise funds and direct all sponsorship Day in December, the RSPCA and WWF change the lives of tens of thousands towards those in Scotland who need tug at the heartstrings of animal lovers, of those living with disabilities, social a helping hand. Arnold Clark and and Age UK and the Salvation Army discrimination and in poverty. Johnston Carmichael are also among highlight their work with the vulnerable. “A donation, legacy bequest, or a grant sponsors of the Kiltwalk, which raised However, there are many less well- from a company means guaranteed nearly £5 million for over 1,000 Scottish known charities that need support. For life-enhancing care for infants born with charities in 2018. The four events a small charity like Children in Distress, complex multiple health challenges are again taking place in Glasgow, legacies can mean the difference who need constant care to survive. Many Aberdeen, Dundee and Edinburgh between life and death for infants, children depend on the charity’s highly throughout 2019. children and young adults living in the trained hospice and therapy care teams. Marketing and Sponsorship Manager hospices and sheltered independent That makes Children in Distress and Gillian Alexander said: “We are Britain’s living delivered by the organisation. perhaps your support, the last and only fastest growing charity event, raising This little Scottish charity specialises hope for so many children.” £890k in 2016, £2.7 million last year and in palliative, respite and end-of-life care There are many positive aspects for now £4.9 million this year. Every £1 you for children with profound genetic companies getting involved directly raise becomes £1.40 for your charity disorders, birth defects or conditions with charitable giving. There is of course courtesy of Sir Tom Hunter’s Hunter arising from accident, heredity or a corporate and social responsibility, but Foundation. Every penny goes to the infection. The charity also innovates in firms can also enhance their standing charities, thanks to underwriting of THF the treatment of infant and juvenile in the local community, as well as in the and the generous sponsorship of our HIV/AIDS resulting from transfusion, public eye. wonderful long-term partners. “Companies can get involved in the Kiltwalk to raise funds for their current nominated charity or give staff a chance to raise funds for any charity close to their hearts. The Kiltwalk offers a cost- effective staff engagement solution, promoting health and fitness and linking with wellbeing in the workplace, and is an effective way to give back to the communities in which businesses operate. “Companies can offer staff the opportunity to either take part or volunteer at events. As there are events across Scotland, the Kiltwalk can bring staff together across the company.” Every year, law firm Anderson Strathern encourages its people to take up opportunities to help others, whether in aid of its Charity of the Year or as part of its ongoing relationships with clients, charitable organisations Anderson Strathern’s and schools. The company’s Charity of Charity of the Year was SAMH the Year is currently SAMH. Since 1923, SAMH has operated www.glasgowchamberofcommerce.com 33

Donning tartan for the Edinburgh Kiltwalk in support of SAMH

services in communities across Scotland providing mental health social care support, addictions and employment services, among others. Anderson Strathern’s CSR group organises events to support their chosen charity throughout the year and in September the firm took part in the Kiltwalk to raise money for SAMH. Partner Chris McDowall said: “Supporting SAMH not only offers us a fantastic opportunity to fundraise for a great charity committed to improving the mental health of Scotland, but it also provides the firm with a chance to highlight the importance of breaking down barriers in the workplace and getting staff talking about their mental health, as well as helping staff who currently need mental health support.” The company’s employees are given a day and a half’s paid leave to take part in CSR activities. This can amount to more than 3,000 hours of community contribution a year. It also supports people working together to raise funds through events. With pro bono work with Social Bite dating back to 2014, the Anderson Strathern team helped raise money for homelessness in Scotland by taking part in Sleep in the Park. They are packing their sleeping bags again this year along with an expected 12,000 people. The main activity of the Glasgow Care Foundation is giving practical help to needy families and individuals in Glasgow by supplying white goods, carpets, furniture and the like to beneficiaries who are referred by housing associations, Social Work and other care agencies including Action for Children, Quarriers and SAMH. Glasgow Care Foundation Vice-Chair Alastair Campbell said: “We ask businesses to support us with cash donations online through our website. We also run a campaign at Christmas to give children’s presents and gift vouchers to the families we support. Businesses are therefore asked at this time of year to send us Christmas gifts for children and teenagers or supermarket gift vouchers for family Christmas meals.” 34 www.glasgowchamberofcommerce.com

NEW MEMBERS

8th Row Big Box Training No of employees: 1-10 marketing of innovative 97 Avonspark Street 44 Russell Place Contact: Patrick Dean travel products including Balornock Bathgate EH48 2GL the Trtl Travel Pillow. Glasgow G21 4NR T: 0141 530 1477 Children’s Hospices No of employees: 11-50 T: 07397 898964 E: craig@bigbox Across Scotland Contact: Evelyn Walker E: [email protected] training.co.uk 2nd Floor W: www.8throw.com W: www.bigbox Buchanan Tower Creditfix Ltd Digital marketing training.co.uk Buchanan Park 2nd Floor services. End-to-end training Glasgow G33 6HZ 4 West Regent Street No of employees: 1-10 services supplier. T: 0141 779 6180 Glasgow Contact: Darren Healy No of employees: 1-10 E: [email protected] G2 1RW Contact: Craig Cornwall W: www.chas.org.uk T: 0141 565 1300 Alpha Scotland Ltd Care for children with life E: lucy.dalziel@credit 133 Finnieston Street Bishopsgate Financial limiting conditions and fix.co.uk Suite A, 6th Floor Consulting Limited subsequent terminal care. W: www.creditfix.co.uk Glasgow G3 8HB 26 Finsbury Square No of employees: 1-10 Debt management T: 0141 225 5170 London EC2A 1DS Contact: Megan Stobo solutions. E: paulblack@ T: 0207 448 3000 No of employees: 251+ alphaofficefurniture.com E: iain.macdonald@ CMS (Cameron McKenna Contact: Lucy Dalziel W: www.alphascotland.com bishopsgate-financial.com Nabarro Olswang LLP) Contract and commercial W: www.bishopsgate- 1 West Regent Street Dalfruin Consulting Ltd office furniture products. financial.com Glasgow G2 1AP 11 Carolside Avenue No of employees: 11-50 Change management T: 0141 222 2200 Clarkston Contact: Paul Black services. E: allan.wernham@ Glasgow G76 7AA No of employees: 1-10 cms-cmno.com T: 07729 109591 Balmore Group (Scotland) Contact: Iain Macdonald W: www.cms.law/en/GBR E: duncanc@ 107 Dalsetter Avenue Law firm. dalfruinconsulting.co.uk Glasgow G15 8TE Blyth Accountants No of employees: 251+ Financial and commercial T: 0141 944 6100 628 Crow Road Contact: Allan Wernham consultancy services. E: victor.jr@ Glasgow G13 1NN No of employees: 1-10 balmore-ltd.co.uk T: 0141 465 3648 Contractor Cost Contact: Duncan Chesnutt W: www.thebalmore E: mary@blyth Solutions Ltd group.co.uk accountants.co.uk 19/6 Union Street Deaf Connections One stop difficult access W: www.blyth Hamilton ML3 6PA 100 Norfolk Street specialist. accountants.co.uk T: 07825 751829 Glasgow G5 9EJ No of employees: 1-10 Accountancy and tax E: john@contractorcost T: 0141 420 1759 Contact: Victor MacKay services. solutions.co.uk E: gill@deaf No of employees: 1-10 W: www.contractorcost connections.co.uk B-Dacs Ltd Contact: Mary Blyth solutions.co.uk W: www.deaf 31 Lonmay Drive Quantity surveying connections.co.uk Panorama Business Village bPICS Ltd consultancy services for Voluntary organisation Glasgow G33 4EP The Grange the construction industry. providing charitable and T: 0141 773 3355 Burnhead No of employees: 1-10 professional services for E: [email protected] Auldgirth Contact: John Goldie deaf and hard of hearing W: www.bdacs.com Dumfries DG2 0RX people. Air conditioning T: 07525 129257 No of employees: 1-10 specialists. E: [email protected] Contact: Gill Sinclair No of employees: 11-50 W: www.bpics.co.uk Contact: Diane Drummond Lean Sigma practitioner, Denholm Associates continuous process Suite 2B, BetterMe improvement project 1A Cadogan Street Black Rock House manager and trainer. Glasgow G2 6QE Morningside Business No of employees: 1-10 T: 0141 212 2727 Centre Contact: Andrew Donnelly E: fiona@denholm 2-8 Millar Crescent associates.com Edinburgh EH10 5HW Catch Media Limited W: www.denholm T: 0131 447 9212 55 Ruthven Lane associates.com E: [email protected] Glasgow G12 9BG Search, recruitment and W: www.betterme.life T: 0141 266 0210 employer branding agency. Business resilience, E: patrick@catch-media. Coolside Ltd T/A Trtl No of employees: 1-10 emotional intelligence, co.uk 3 Cadogan Street Contact: Fiona Todd leadership and W: www.catch- Glasgow G2 6QE teamwork skills. media.co.uk T: 0141 585 0200 ExposePro Ltd No of employees: 1-10 Marketing with AdWords, E: [email protected] 7 Royal Crescent Contact: Andrew Facebook, YouTube and W: www.trtltravel.com Glasgow G3 7SL Farquharson improving SEO. Creation, sales and T: 07904 412766 www.glasgowchamberofcommerce.com 35

NEW MEMBERS

E: karenpower@ HFD Property Group 15 East Campbell Street Contact: Jason Pullen exposepromarketing.com Limited Glasgow G1 5DT W: www.exposepro Phoenix House T: 0141 363 0014 Premier Housewares Ltd marketing.com Phoenix Crescent E: mark@marketing Premier Business Park Full service sports Strathclyde Business Park mavens.co.uk 55 Jordanvale Avenue promotional agency. Bellshill ML4 3NJ W: www.marketing Whiteinch No of employees: 1-10 T: 01698 503600 mavens.co.uk Glasgow G14 0QP Contact: Karen Power E: [email protected] Full service digital T: 0141 579 2000 W: www.hfdgroup.com marketing agency. E: naeem.rashid@ Eyecademy Commercial property No of employees: 1-10 premierhousewares.co.uk 201 West George Street company. Contact: Mark Connolly W: www.premier Glasgow G2 2LW No of employees: 251+ housewares. co.uk T: 0844 335 0345 Contact: Stephen Lewis Native Places Importer and distributor E: marketing@ The Penthouse of quality housewares and eyecademy.com JayMac Consultancy 11th Floor lifestyle products. W: www.eyecademy.com 62 Falloch Road Newcombe House No of employees: 1-10 Data services provider. Milngavie 45 Notting Hill Gate Contact: Naeem Rashid No of employees: 251+ Glasgow G62 7RR London W11 3LQ Contact: Grace Cheah T: 0141 533 5687 T: 0207 221 2028 Ronald McDonald House E: jan.mckendry@gmail. E: clare.morrissey@ Glasgow Falls of Clyde - com nativeplaces.com 1299 Govan Road International Support and advice to help W: www.nativeplaces.com Glasgow G51 4TE 2/1, 190 Shawbridge Street businesses improve results. Serviced apartments. T: 0141 201 1900 Pollokshaws No of employees: 1-10 No of employees: 251+ E: kirsten.graham@ Glasgow G43 1PG Contact: Jan McKendry Contact: Clare Morrissey ronaldmcdonald T: 07957 121918 house.co.uk E: savefallsofclyde@ Kenneth Macleod Travel Omnitel W: www.ronaldmcdonald gmail.com Ltd Communications Ltd house.co.uk Heritage organisation 211 Hope Street Pavilion 4 Free ‘home away from rebuilding a historic vessel. Glasgow G2 2UW Springhill Parkway home’ accommodation for No of employees: 1-10 T: 0141 333 8090 Glasgow Business Park families whilst their child Contact: David O’Neill E: [email protected] Glasgow G69 6GA receives hospital treatment. W: www.kmtravel.co.uk T: 07852 528449 No of employees: 1-10 Fore Digital Ltd Leisure and business E: tommy.nevin@ Contact: Kirsten Graham 2/2 Kensington House travel agents. btlocalbusiness.co.uk 227 Sauchiehall Street No of employees: 11-50 W: www.business.bt.com/ Savills Glasgow G2 3EX Contact: Julian Stark bt-local-business/glasgow 163 West George Street T: 0330 122 2138 Communications company. Glasgow G2 2JJ E: accounts@ Levy & McRae Solicitors No of employees: 51-250 T: 0141 222 5882 foredigital.co.uk LLP Contact: Thomas Nevin E: [email protected] W: www.foredigital.co.uk Pacific House W: www.savills.co.uk Creative agency. 70 Wellington Street Osborne and Company Global real estate services No of employees: 11-50 Glasgow G2 6UA 18th Floor provider. Contact: Lesley Osborne T: 0141 307 2311 33 Cavendish Square No of employees: 51-250 E: [email protected] London W1G 0PW Contact: Emma McDaid Gilliland & Company W: www.lemac.co.uk T: 0203 141 9980 216 West George Street Specialist litigation law E: [email protected] Scot West Shellfish Ltd Glasgow G2 2PQ firm. W: www. Stance E5 T: 0141 226 8484 No of employees: 51-250 osborneandcompany.com 130 Blochairn Road E: marie.mccahon@ Contact: David McKie Property development Glasgow G21 2DU gillilandca.com company. T: 07887 499807 W: www.gillilandca.com LinkedIn Success Systems No of employees: 251+ E: ewan@scotwest Chartered accountancy Suite 345 Contact: Conor Osborne shellfish.co.uk practice. 111 West George Street W: www.scotwest No of employees: 11-50 Glasgow G2 1QX Peel Outlets shellfish.co.uk Contact: Marie McCahon T: 0141 222 2527 Management Ltd Exporters of a range of E: miles@linkedinsuccess Peel Dome shellfish to Asia, Europe Goldhart systems.co.uk Intu Trafford Centre and UK markets. 1091 Great Western Road W: www.linkedinsuccess Trafford City No of employees: 11-50 Glasgow G12 0AA systems.co.uk Manchester MI7 8PL Contact: Ewan Inglis T: 07879 400406 LinkedIn training. T: 0161 629 8200 E: [email protected] No of employees: 1-10 E: [email protected] Scotch Whisky Auctions W: www.gold-hart.com Contact: Miles Duncan W: www.peel.co.uk Unit C, Luxury scented candles. Property development 139 Lancefield Street No of employees: 1-10 Marketing Mavens company. Glasgow G3 8HZ Contact: Lorraine McKenna Glasgow Collective No of employees: 251+ T: 0141 243 2585 36 www.glasgowchamberofcommerce.com

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E: angela@scotchwhisky T: 0141 354 8877 auctions.com E: [email protected] W: www.scotchwhisky W: www.albacola.com auctions.com Alba Cola, Scotland’s Online whisky auction site. first artisanal cola. No of employees: 11-50 No of employees: 1-10 Contact: Angela Job Contact: Christopher Ewing

Securitas The Fresh Fruit & Veg Shop Bothwell House 59 Main Street Linnet Way Uddingston Bellshill ML4 3RA Glasgow G71 7EP T: 07739 201860 T: 07584 468471 E: gregg.adam@securitas. E: info@freshfruitand uk.com vegshop.com W: www.securitas.uk.com W: www.freshfruitand Manned security and vegshop.com security solutions. Quality fresh fruit to offices No of employees: 51-250 across Scotland. Contact: Gregg Adam No of employees: 1-10 30 Melville Street W: www.transmit Contact: Steven McGuire Edinburgh EH3 7HA startups.co.uk Social Bite Fund T: 0141 331 6078 Start-up loans to 1 St Colme Street The Gleneagles Hotel E: dbargna@italcham businesses and individuals Edinburgh EH3 6AA Auchterarder ind.org.uk across the UK. T: 0131 220 8206 Perthshire PH3 1NF W: www.italchamind.eu No of employees: 1-10 E: neil.findlay@ T: 01764 662231 Chamber of Commerce. Contact: Michelle Doherty social-bite.co.uk E: jane.mcgee@ No of employees: 1-10 W: www.social-bite.co.uk gleneagles.com Contact: Davide Bargna Uber Building a collaborative W: www.gleneagles.com First Floor movement to end Five-star luxury hotel, Torishima Service Aldgate Tower homelessness. three golf courses, spa Solutions Europe Ltd 2 Leman Street No of employees: 1-10 and restaurant. Duart House London E1 8FA Contact: Neil Findlay No of employees: 251+ Finch Way T: 07828 612459 Contact: Jane McGee Strathclyde Business Park, E: [email protected] St Andrew’s Sporting Club Bellshill W: www.uber.com Wilson Business Park The Great Run Company ML4 3PR Cashless on demand car 1 Queen Elizabeth Avenue Newcastle House T: 01236 442390 request service. Hillington, Albany Court E: donna.farrell@ No of employees: 251+ Glasgow G52 4NQ Monarch Road torishima.co.uk Contact: Damien Scott T: 0141 810 5700 Newcastle upon Tyne W: www.torishima.eu E: ian@standrews NE4 7YB Engineering services Virgin Money sporting club.com T: 0191 226 3231 and plant asset Glasgow Lounge W: www.standrews E: nicola.hedley@ management solutions. 145-147 Queen Street sporting club.com thegreatruncompany.com No of employees: 11-50 Glasgow G1 3BJ Boxing club. W: www.greatrun.org Contact: Donna Farrell T: 0141 221 1952 No of employees: 1-10 Owner and organiser of E: iain.mcgregor@ Contact: Ian MacLeod the Bank of Scotland Transform Project virginmoney.com Great Scottish Run. Management Ltd W: www.virginmoney.com Structured House Group No of employees: 11-50 27 Woodvale Avenue Personal and business 138 Hydepark Street Contact: Nicola Hedley Giffnock savings banking services Glasgow G3 8BW Glasgow G46 6RG and lounge. T: 0141 248 7985 The Grill on the Corner T: 07810 630637 No of employees: 1-10 E: roisin-alana@ 21-25 Bothwell Street E: [email protected] Contact: Iain McGregor structuredhouse.com Glasgow G2 6NL Project and change W: www.structured T: 0141 248 6262 management consultancy. Voxbit Ltd house.com E: suziegilchrist@ No of employees: 1-10 1 Lanyon Quay Property development blackhouse.uk.com Contact: Jon McGrane Belfast company. W: www.blackhouse. BT1 3LG No of employees: 11-50 uk.com Transmit Start Ups T: 0800 024 8974 Contact: Roisin-Alana Di Restaurant. International E: marcchristensen@ Giacomo No of employees: 11-50 Business Centre voxbit.net Contact: Suzanne Gilchrist Mulgrave Terrace W: www.byphone.co.uk The Caledonian Cola Gateshead NE8 1AN Voice communications Company The Italian Chamber of T: 07837 954802 solutions. 272 Bath Street Commerce and Industry E: michelle@ No of employees: 1-10 Glasgow G2 4JR for the UK transmitstartups.co.uk Contact: Marc Christensen www.glasgowchamberofcommerce.com 37

CONTACTS

CHIEF EXECUTIVE INTERNATIONAL CERTIFICATION DIGITAL COMMUNICATIONS Stuart Patrick – 0141 204 8317 MANAGER EXECUTIVE DEVELOPING THE stuart.patrick@ Catherine Bryson – 0141 204 8390 YOUNG WORKFORCE GLASGOW glasgowchamberofcommerce.com cathy.bryson@ Jennifer Hood – 0141 204 8333 glasgowchamberofcommerce.com jennifer.hood@ DEPUTY CHIEF EXECUTIVE glasgowchamberofcommerce.com Richard Muir – 0141 204 8326 SENIOR CERTIFICATION richard.muir@ EXECUTIVE PROJECT CO-ORDINATOR glasgowchamberofcommerce.com Katie Anderson – 0141 204 8381 DEVELOPING THE YOUNG katie.anderson@ WORKFORCE GLASGOW SENIOR DIRECTOR glasgowchamberofcommerce.com Nicola McGowan – 0141 204 8363 Alison McRae – 0141 204 8339 nicola.mcgowan@ alison.mcrae@ CERTIFICATION EXECUTIVE glasgowchamberof glasgowchamberofcommerce.com Yasmin Akram – 0141 204 8330 commerce.com yasmin.akram@ BUSINESS SERVICE MANAGER glasgowchamberofcommerce.com CIRCULAR GLASGOW SENIOR Alison Coia – 0141 204 8317 PROJECT MANAGER alison.coia@ CERTIFICATION EXECUTIVE Rebecca Ricketts – 0141 204 8358 glasgowchamberofcommerce.com Lorraine Galbraith – 0141 204 8365 rebecca.ricketts@ lorraine.galbraith@ glasgowchamberofcommerce.com COMMERCIAL DIRECTOR glasgowchamberofcommerce.com Susan McKay – 0141 204 8347 CIRCULAR GLASGOW PROJECT susan.mckay@ CERTIFICATION EXECUTIVE MANAGER glasgowchamberofcommerce.com Michael Fernie – 0141 204 8378 Cheryl McCulloch – 0141 204 8339 michael.fernie@ cheryl.mcculloch@ MARKETING AND glasgowchamberofcommerce.com glasgowchamberofcommerce.com COMMUNICATIONS MANAGER Anne Marie Hughes – 0141 204 8325 FINANCE MANAGER CIRCULAR GLASGOW PROJECT annemarie.hughes@ ADMINISTRATOR glasgowchamberofcommerce.com Audrey Hamilton – 0141 204 8334 audrey.hamilton@ Lisa McConnell – 0141 204 8356 lisa.mcconnell@ glasgowchamberofcommerce.com EVENTS AND PROFESSIONAL glasgowchamberofcommerce.com DEVELOPMENT MANAGER Alan Busby – 0141 204 8323 FINANCE ASSISTANT RECEPTIONISTS alan.busby@ Liz Mason – 0141 204 8329 Dawn Chalmers (Mon-Wed) and glasgowchamberofcommerce.com liz.mason@ Sandra Barrie (Thu-Fri) – 0141 204 2121 glasgowchamberofcommerce.com dawn.chalmers@glasgowchamberof SENIOR BUSINESS DEVELOPMENT commerce.com MANAGER PROGRAMME DIRECTOR sandra.barrie@glasgowchamberof Mhairi Duncan – 0141 204 8348 DEVELOPING THE YOUNG commerce.com mhairi.duncan@ WORKFORCE GLASGOW reception@glasgowchamberof glasgowchamberofcommerce.com Leona Seaton – 0141 204 8338 commerce.com leona.seaton@ DIGITAL COMMUNICATIONS glasgowchamberofcommerce.com 30 George Square, EXECUTIVE Glasgow G2 1EQ Ross Flockhart – 0141 204 8319 SENIOR PROGRAMME 0141 204 2121 ross.flockhart@ MANAGER DEVELOPING THE chamber@ glasgowchamberofcommerce.com YOUNG WORKFORCE GLASGOW glasgowchamberofcommerce.com Shona MacPherson – 0141 204 8364 www.glasgowchamberof EVENTS AND PROFESSIONAL shona.macpherson@ commerce.com DEVELOPMENT EXECUTIVE glasgowchamberofcommerce.com www.dywglasgow.com Sarah Heaney – 0141 204 8349 www.circularglasgow.com sarah.heaney@ PROGRAMME MANAGER glasgowchamberofcommerce.com DEVELOPING THE YOUNG PRODUCTION WORKFORCE GLASGOW Connect Publications (Scotland) Ltd – MEMBERSHIP EXECUTIVE Nicholas Carroll – 0141 204 8367 0141 561 0300 Diana Peralta – 0141 204 8331 nicholas.carroll@ [email protected] diana.peralta@ glasgowchamberofcommerce.com glasgowchamberofcommerce.com WRITER PROGRAMME MANAGER Kenny Kemp – 0774 708 7957 INTERNATIONAL TRADE DEVELOPING THE YOUNG [email protected] DEVELOPMENT MANAGER WORKFORCE GLASGOW Elaine Rodger – 0141 204 8332 Kerri Haynes – 0141 204 8336 ADVERTISING elaine.rodger@ kerri.haynes@ Contact Publicity – 0141 204 2042 glasgowchamberofcommerce.com glasgowchamberofcommerce.com [email protected]

Glasgow Chamber of Commerce would like to acknowledge our Strategic Partners, Platinum Partners and Gold Partners. Bespoke partnerships are tailored to each company’s needs. For more information please contact membership on Tel: 0141 204 8347 or Email: [email protected]

STRATEGIC PARTNERS PLATINUM PARTNERS

GOLD PARTNERS 38 www.glasgowchamberofcommerce.com

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8th Row is a specialist search on organic SEO, including penalty marketing agency. We’re based removals and content generation; in Glasgow and have been going technical SEO, including website since 2014. We offer comprehensive migrations and technical audits; SEO (search engine optimisation), PPC management, including display PPC (pay-per-click), and paid-social and shopping ads and conversion services that really improve search optimisation, which is all about visibility for our clients on Google. getting more of the traffic converting. If you want to develop your online Typically, clients can start to see a visibility, grow traffic to your positive return on investment within website, and increase the number three to six months. This compounds of conversions from that traffic, further over the course of a year and come to us. beyond. We could be doing this for We’ve got extensive experience of your business. We’re just one friendly the entire search marketing process. what’s important to you: enquiries, phone call or email away. Once we begin working with a revenue and ultimately ROI. That way, business, we start from the beginning, we can be sure that what we do has a CONTACT DETAILS: conducting a full site audit and outline real impact on your business. Email [email protected] or call a specific plan to help you achieve We regularly work with our clients 07397 898 964

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Blackadders strengthens Board CBRE STRENGTHENS with two new appointments SCOTTISH RATING TEAM Blackadders has Leading property reinforced its consultant CBRE has Management Board with appointed Tony Rosenthal the election of two new as director in the Scottish Partners. Rating team in Glasgow. Emma Gray and Tony, who originally Petra Grunenberg join qualified as a surveyor immediately and give with CBRE in 2008, has Blackadders equal rejoined the company male and female from Cushman & representation on its Wakefield, where he Management Board. was a partner leading Emma joined the firm the National Rating as a Partner in 2013 and in 2006. Both Emma and team within Scotland. mitigations offering heads up the Commercial Petra are recommended He brings ten years’ in Scotland, including Property team. She is dual lawyers by the prestigious experience in Scottish developing the water rates qualified in Scottish and law guide, Legal 500. business rates, largely mitigation service line. English law. Petra leads centred on specialist the Rural Land & Business CONTACT DETAILS: markets, including CONTACT DETAILS team. She joined in 2002 Emma Gray airports and renewables. [email protected] and was named a Partner emma.gray@blackadders. Tony’s main focus will be www.cbre.co.uk co.uk to widen the Rating team’s Petra Grunenberg involvement in specialist petra.grunenberg@ markets and expand blackadders.co.uk the already successful www.glasgowchamberofcommerce.com 39

THE PITCH

Eyecademy is building the future with data

Eyecademy is a Glasgow-based data, investing in people and Glasgow analytics and development firm, by opening our new city offices which specialises in empowering and recruiting the best local talent. organisations to gain maximum We are passionate and focused value from their data. With data on delivering compelling results being the new gold, Eyecademy skilled teams design and deliver for our clients in this incredible enables clients to make evidence- data strategies utilising numerous marketplace. It’s an exciting time for based decisions quickly and technologies. With an expanding Eyecademy, as we continue to push invest wisely, by applying strategy, enterprise client base within the importance of data and analytics transformation and analysis. banking, government, transportation, and the results we can achieve for Across Scotland and the UK, we manufacturing and food & drink, your organisation.” offer the consulting expertise of Eyecademy transforms insights with full-time technical specialists, with vast experience and strong vendor a team of over 35 employees in partnerships, including IBM. CONTACT DETAILS: Glasgow city centre. Covering the full Colin West, Eyecademy’s Managing For more information on our end-to-end data journey, through Director, said: “We are experiencing services, please email to dashboards, visualisations and rapid growth and have generated [email protected] or software development, our multi- a great culture within Eyecademy, call 0844 335 0345

BT local is open for business in Glasgow A new Glasgow telecommunications HSBC UK’s genuine interest company, formed as part of the BT in our business made banking local business franchise network, with them an easy decision – we opened its doors to customers in April wouldn’t have been able to open after securing significant funding from our doors without them. The loan HSBC UK. has helped set us up for growth The opening of Omnitel from the start and we’re already Communications, BT’s only direct helping customers get better business partner for Glasgow and connected. the west of Scotland, has created Susan Rowand, Head of Business more than 20 new jobs for the local Banking for HSBC UK in Scotland, economy, including b2b account said: “Tommy and Scott have great managers, business development industry experience and know what managers and administrative it takes to be successful in their support roles. sector. We’re looking forward to We offer BT’s full suite of unified watching Omnitel establish itself communications products including and serve the west of Scotland’s Data, Cloud and Mobile devices open Omnitel Communications. We business community.” direct to the SME sector. used the loan from HSBC UK to secure We are run by Tommy Nevin and office space at the Glasgow Business CONTACT DETAILS: Scott Gibson, who have worked Park in the East End, support the For more information, please together for over 20 years in various new hires and buy all the necessary contact Tommy Nevin on capacities, and have teamed up to equipment to begin trading. 07852 528449 or 0141 378 1176