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With Corporate Values A World Class Company Our Mission Multiceras offers a wide range of formulations that we constantly develop, to meet the needs of a global . We provide numerous products to our customers, fulfilling their expectations, while strengthening in our people a culture of Commitment, Quality and Creativity.

Welcome to the World of Multiceras Our Values Multiceras S.A. de C.V. is a Mexican Corporation Multiceras is inspired and supported by solid corporate values, which lead our actions everyday and specializing in the design, manufacture and help us align the efforts of all our people with the company's strategy. marketing of natural, synthetic and and related products for industrial applications. Since its beginnings in 1978, the company has OMMITMENT UALITY REATIVITY worked with great flexibility to adapt to changing Committed to Customer Satisfaction market conditions. Having started as an exporter Experience gathered over nearly 30 years of of Mexican and , active presence in the market enables Multiceras nowadays it handles a portfolio comprised of to position itself as a mature, dynamic and more than 60 different products, which are strongly committed enterprise ready to satisfy grouped into eight main families. the specific wax needs of its customers. This vocation encourages us to be more efficient A Dynamic and Innovative Company everyday. Technological development has been one of the Since 2000, Multiceras formalized its quality keystones for the company's growth. Multiceras commitment, by means of the ISO 9001 has created a solid Research and Development certification. The rigorous application of the norm We are committed to a loyal We promote the development of Ideas, and infrastructure and continuously trains its human allows keeping high quality standards and and responsible team effort in skills and talent in our improvement are the only path capital to face ever-rising globalization continuous improvement practices, which have the duties we perform daily, personnel, so they may strive to progress. We rely on our challenges. been reflected in better customer satisfaction which enables us to move from for quality, not only in the team creativity in problem results. Multiceras products are marketed in more than promises to action, generating products and services we solving and decision making, 20 different industrial sectors, both in Mexico and tangible results. provide but also in their adding value in all tasks we abroad. The company has increased its personal and family life. carry out everyday. participation in world markets, and currently For Multiceras, Commitment is obtains 40% of its income from export sales based upon: For Multiceras, Quality is based For Multiceras, Creativity is worldwide. #Honesty upon: based upon: # # #Teamwork Integrity Drive # # #Responsibility Excellence Continuous Improvement # # Product Families Page #Safety Service Openness to Change Candelilla REAL 4 Beeswax 5 Serving Mexico and the World 6 Multiceras plant and corporate offices are located Cartowax 7 in Garcia, Nuevo Leon, 12 miles west of the city of Monterrey. The plant has a production capacity Synthetic Waxes 8 of 300 metric tons per day with modern equipment and facilities for processing high Wax Emulsions 9 quality wax products. Microcrystalline Waxes 10 Multiceras has sales offices in Monterrey and Mexico City and is currently developing a reliable Paraffin Waxes 11 distribution network throughout Mexico.

2 3 Candelilla REAL® Beeswax Natural par Excellence Purity and Majesty

Candelilla REAL® is a family of products Candelilla REAL® is used in a wide diversity of Beeswax is commonly known as White Wax (Cera It can be said that Beeswax is the origin of developed and manufactured by Multiceras. The applications, and is currently used in more than Alba) or Yellow Wax (Cera Flava), depending on Multiceras existence, since this was the first products are based on high purity Candelilla wax. 20 different industries worldwide, mainly in the the product degree of refining. Bees secrete the product commercialized by the company. The European Union, the United States and Japan. Candelilla wax is obtained from the wild plant basic raw material during the honeycomb hexagon, characteristic of a honeycomb, which named Euphorbia Cerifera, which grows almost Its distinctive properties make it an essential building process. can be observed in the company's logo, is meant exclusively in zones of semi-arid climate in material for the of , gum as a tribute to this valuable natural wax. Mexico. base, inks, adhesives, coatings, emulsions, Raw Beeswax is obtained by melting and filtering Candelilla wax is a 100% natural substance, polishes and pharmaceutical products. the honeycombs, thus producing a clean wax. Raw Beeswax is brought directly from producers hard, friable and easy to pulverize. Its color may In the cosmetics industry, due to its protective vary from light brown to yellow, depending on properties, Candelilla REAL® is indispensable for This raw wax has a color that ranges between in different geographic locations to the Multiceras the refining and bleaching degrees. It dissolves an important range of formulas used in the brown and yellow, depending on the flower type facilities, to be processed for the production of the basic dyes well and it can reach high levels of production of , body lotions and hair growing in the place where the bees inhabit. various high quality products. brilliance. preparations.

® Most constituents of Candelilla wax are natural Because of its properties, Candelilla REAL Beeswax contains free acids, esters and other The wide experience acquired by Multiceras components found normally in vegetables and is used in the production of chewing gum. natural components, which provide special handling and formulating Beeswax, has enabled fruits. Moreover, its oil retention properties allow it to characteristics to the wax, such as emulsifying the company to position itself as a reliable better preserve . Its chemical composition is characterized by a properties, plasticity, compatibility with other developer of synthetic products, which reproduce high content and a low amount of A specialty application can be found in the natural products and a pleasant scent. the properties of this family of natural waxes. volatile esters. precision foundry and molding industry where, due to the extraordinary molding properties of Its content can reach up to 9% in weight, ® which contributes to its adhesive properties. Candelilla REAL , it allows a precise reproduction These properties make Beeswax a highly valued All beeswax products marketed by Multiceras of every detail, as required in these stringent product for cosmetic formulations, such as face fulfill the USP specifications. The U.S. Food and Drug Administration (FDA) manufacturing processes. and body creams. Other uses include , classifies Candelilla wax as a Generally Recognized As Safe (GRAS) natural substance for Its chemical stability, high , textile products and polishes for shoes and applications in the and it is widely impermeability and dielectric properties, make it furniture. used in a diversity of sectors in this industry. highly useful in the manufacture of a diversity of products for the electronic and electrical industries. Melting Acid Code Product Point Number Color Cera Flava Melting Acid 7203 144-149 17-24 Yellow Code Presentation Product Point Number Color 7204 Cera Alba 144-149 17-24 White-Yellowish 7806 Powder Light-S Candelilla REAL® 156-163 12-22 Yellow 7205 Beeswax S-7205 133-140 3-8 Yellow 7808 Flakes Light Candelilla REAL® 156-163 12-22 Yellow 7207 Beeswax S-7207 129-140 17-23 Yellow 7820 Pastilles Light Special Candelilla REAL® 156-163 12-22 Yellow

® 7215 Beeswax S-7215 147-153 5-24 7826 Powder Micronized Candelilla REAL 156-163 12-22 Yellow Yellow-Brownish 7833 Pastilles Refined Candelilla REAL® 156-163 12-22 Brown 7232 Beeswax S-7232 136-149 0.9-5 Yellow-Brownish

Notes: Melting point (ºF) by USP 741 Class II method. Acid Number by USP 401. Notes: Melting point (ºF) by USP 741 Class II method. Acid Number by USP 401.

4 5 Carnauba Wax Cartowax® The Shine from Brazil Strength and Protection

Carnauba Wax is obtained from the leaves of a Carnauba Wax is well known for its shine Corrugated cardboard boxes are wax-coated to Humidity Resistance: Due to its protective palm species known as Copernicia Cerifera, so properties. It combines hardness and wear protect their packing integrity, particularly for nature, the Cartowax® products provide named in honor of the Polish astronomer resistance and is compatible with many types of their application in the food industry, where cardboard with greater protection against Nicholas Copernicus. wax. Depending on the tree age and on the products must arrive to the final customer with humidity, enabling the packed product to portion of the leaf wherefrom the wax is their essential properties preserved. maintain its properties entirely. Moreover, ® The plant grows typically in the dry regions of extracted, different grades of Carnauba Wax can application of Cartowax improves strength and Ceará, northeastern Brazil, although it also grows be obtained. The systems most commonly used for wax consistency of cardboard boxes, even when to a minor extent in southern Brazil and in the application on corrugated cardboard boxes are exposed to freezing temperatures for long northern regions of Paraguay and Argentina. The applications of Carnauba Wax are diverse. It the following: periods of time. can be used in shoe and floor polishes, as well as 4Cascade saturation Stowing Stiffness: Cartowax® increases The Copernicia Cerifera is a straight-trunk palm in cosmetics such as creams and beauty 4Saturation by immersion stiffness of corrugated cardboard boxes, of slow growth, attaining an average height of 25 products, among others. 4Medium impregnation to 35 ft, although it can exceptionally reach up to improving their stowing capacity, thus leading to 40 ft in height. Its bark is scaly, rough and thick. The Cartowax® product line, developed and a more efficient and economic storage. manufactured by Multiceras, is integrated by wax Lower Blocking Index: The higher blocking The leaves grow out from yard-long petioles in blends specifically formulated to improve the points of Cartowax® products decrease the wide serried fan shapes. During the dry months, properties and characteristics of corrugated blocking tendency of cardboard boxes during the leaves and petioles exude a wax through the cardboard boxes. Fortified with special additive handling and storage. pores, provided by nature to prevent excessive blends for each application system and use, the water evaporation from the plant. The tree Cartowax® products provide excellent Flexibility: The application of Cartowax® reproduces prolifically. functionality and performance. products improve the properties of corrugated cardboard boxes during the folding process. The properties of corrugated cardboard boxes, which are reinforced by applying Cartowax® products, are the following:

Melting Acid Code Product Point Number Color Melting Congealing Code Product Point Point Penetration Color 6001 Type I Carnauba Wax 181-187 4-10 Yellow 1503 Multrend PA 1503 183-198 167-180 5 max. 0.5 max. 6003 Type III Carnauba Wax 181-187 2-10 Brownish 1504 Cubricer 194-205 180-187 5 max. 0.5 max. 1534 Cartowax® 140-149 137-144 15 max. +10 min. 6004 Type IV Carnauba Wax 181-187 2-10 Brown 1546 Cartowax® Cascading - 135-144 - +18 min. 1553 Cartowax® Medium 136-144 - 15 max. +20 min. Notes: Melting point (ºF) by USP 741 Class II method. Acid Number by USP 401. Notes: Melting point (ºF) by USP 741 Class II method (figures in red, ASTM D127). Congealing Point (ºF) ASTM D938. Penetration (dmm) ASTM D1321. Color ASTM D1500 (figures in blue, ASTM D156). 6 7 Synthetic Waxes Wax Emulsions Innovation in Action A Total Solution

Synthetic Waxes are chemical products The Fischer-Tropsch Waxes are well known An emulsion is a two phase system, formed by reduce the interfacial tension, as well as to developed artificially by man, with the aim of among Synthetic Waxes. They consist of two partly miscible liquids; one of them extend the emulsion stability. These additives are complementing the physical properties of of very high molecular weight and dispersed in the form of small globules known as emulsifying agents. vegetable, animal, mineral and petroleum waxes melting point, as well as great hardness. They (dispersed or internal phase) into the body of the that exist normally in nature. are obtained as byproducts from a liquid fuel other (continuous or external phase). An external An emulsifiable wax (natural, petroleum or synthesis (gasoline and diesel) from carbon agent is added to one of the two liquid phases to synthetic) can be normally dispersed in water,

As in many other industrial fields, the market monoxide (CO) and hydrogen (H2) by the facilitate the formation and stability of the with or without alteration of its original chemical share of Synthetic Waxes has experienced an Fischer-Tropsch reaction. dispersion. composition, with the participation of an accelerated growth from year to year. emulsifying agent. Waxes, which are obtained from the In any kind of emulsion, the great interfacial There are different categories used to classify heating and cracking of high quality polyethylene tension and interfacial area result in a higher free The aim of producing a wax emulsion (disperse Synthetic Waxes, depending mainly on their basic , have a wide range of applications. energy for the emulsion, compared to that of the phase) in water (continuous phase) is to take functional groups. two separate phases. advantage of water evaporation after the Synthetic Waxes can be used in the production of emulsion application, in order to assure a The most common Synthetic Waxes include long polishes, , crayons, adhesives, dyes, To supply this energy, an equal amount of uniform impregnation and deposit of the wax chain ethylene polymers, halogenated paints, hot melts, PVC extrusion, foundry and mechanical work must be added to achieve the material on the treatment surface. hydrocarbons, alkyl esters and polyhydric alcohol textile, among many other applications. phase integration. (polyol) esters, hydrogenated waxes, straight Wax Emulsions are currently used for treating chain and cyclic ketones, amide derivatives of An active surface agent, such as soap or different surfaces, such as particleboard, fatty acids, reaction products of hydrocarbons, detergent, or any molecule with one polar and cardboard, egg trays, gypsum panels and other esters of fatty acids and derivatives of one hydrocarbon end, can be added to the construction materials, PVC, rubber and textile polyoxyethylene sorbitol, among others. separate wax-water systems to considerably products, among others.

Melting Code Product Point Penetration Color 9009 Micro Wax MC 95 (F. Tropsch) 223-230 0-2 White 9011 Oxidized Polyethylene Wax 221-228 4 max. White Code Product (%) pH Color 9022 Palmitic Acid 136-145 - White 3016 Norwax® 526 55-59 9-11 White 9060 Polyethylene Wax 185-239 15 max. White 3017 Norwax® 527 55-59 9-11 White 9083 Multek-CR 9083 185-212 15 max. Yellow 3031 Coreshield® 800 40-43 7-11 White-Beige

® ® Notes: Melting Point (ºF) by the USP 741 Class II method (figures in red, ASTM D127). Notes: Norwax and Coreshield are Registered Trade Marks of Walker Industries Holdings Ltd. ® Penetration (dmm) ASTM D1321. Coreshield Patents: United States - 6,890,976; Canada - 2,449,735; Mexico - 233,730. 8 9 Microcrystalline Waxes Paraffin Waxes Macro-Flexibility Variety and Quality

Microcrystalline Waxes are products derived from Due to these distinctive properties, Paraffin Waxes are products derived from industry, cheese coating, as well as paper wax petroleum, consisting of complex hydrocarbon Microcrystalline Waxes are highly malleable and petroleum, composed mainly of straight chain coating. mixtures that include normal paraffin, as well as less fragile than Paraffin Waxes. hydrocarbons without ramifications, with an Due to their properties, they are widely monocyclic and polycyclic compounds, which are average molecular weight between 360 and 420, Microcrystalline Waxes are compatible with most used as an essential raw material in products with a ramified molecular structure. and a chain length of 18 to 40 carbon atoms. manufacturing. vegetable, animal and mineral waxes, as well as Microcrystalline Waxes have a very high average with a great variety of synthetic and natural Generally, Paraffin Waxes are processed in different Other applications include cosmetics, crayons, molecular weight (580-700), with a chain length resins. refining stages (oil elimination), leading to an adhesives, carbon paper, textile products, dyes and between 40 and 50 carbon atoms, which result in ample grade variety classified by melting point. foundry. Their properties make them an essential raw They are characterized by a macro-crystalline a high viscosity, considerably higher than that Ceresin and Ozokerite are obtained from mixtures material for a wide range of applications that structure (large friable crystals). observed in Paraffin Waxes. of Paraffin Waxes with saturated and unsaturated include cosmetics, chewing gum, paper, Paraffin Waxes are recognized by their high purity, hydrocarbons of high molecular weight. Unlike Paraffin Waxes, which are formed by cardboard, industrial coatings, candles, rust excellent shine and discrete odor. They present By nature, these products offer a great consistency macro-crystals, Microcrystalline Waxes are prevention, adhesives and textile products, thermoplastic and water repellency properties, formed by very small and flexible crystals, which among others. in quality parameters; therefore they are widely which make them highly useful in diverse protection used for several cosmetic and pharmaceutical produce a higher oil affinity (oil gets literally applications, such as cardboard packing for the food applications, such as creams, lotions and balms. “trapped” within the microcrystalline structure and it is not able to migrate to the surface).

Melting Melting Code Product Point Penetration Color Code Product Point Penetration Color 2001 178-189 15-20 1.5-2.5 1001 Thread Wax 133-144 15 max. 2.0 max. 2002 Amber Wax 172-183 15 max. 7.0 max. 1003 Petroleum Wax 185-203 2-9 0.5 max. 2003 Yellow Slack 147-160 30-50 5.0 max. 1010 Yellow Slack 120 86-122 40-150 1.5 max. 2005 Amber Petrolatum 158 122 min. 60 min. 7.5 max. 1015 Refined 150 149-154 3-12 0.0 min. 2014 Modeling Clay Base Wax 153-171 90-125 4.5 max. 1017 Drop of Water Paraffin 136-144 10-25 +20 min. 2015 Modeling Clay Wax 153-171 90-125 4.5 max. 1022 Refined Paraffin Wax 130 127-133 15 max. +25 min. 2017 Microcrystalline Wax 162-172 - 2.0 max. 1025 Ciriowax 138-145 15 max. +25 min. 2022 White Microcrystalline Wax 154-165 16-33 +8.0 min. 1026 Refined Paraffin Wax 140 136-144 7-15 +10 min. 2024 Mulprox 2024 176-189 10-25 0.5 max. 1032 Ozokerite 160 154-162 5-15 0.5 max. 2031 Mulprox 2031 144-162 18-30 4.5 max. 1038 Multrend PL 1038 151-162 15 max. +5 min. 2033 Microcrystalline Wax 172-187 16 max. 3.0 max. 1039 Paraffin Wax F-Nac 136-144 15 max. +10 min. 2036 Nozono Wax 29-32 158-169 20 max. 2.0 max. 1042 Histowax 131-140 10 max. +25 min. 2037 Nozono Wax 31-33 154-165 20 max. 1.5 max. 1046 Ozokerite 165 165-172 15 max. 0.5 max. 2038 Nozono Wax A 156-176 20 max. 4.0 max. 1049 Ceresin 136 131-136 8-16 +25 min. 2055 Cream Paraffin 135-153 35-45 2.0 max. 1052 Refined Paraffin Wax 132/134 131-136 15 max. +20 min. 2063 Gasket Wax 0-202 153 min. 65-75 4.5 max. 1060 Mulpax 1060 136-144 15 max. +25 min. 2065 Crayon Wax 144-158 30-45 3.5 max. 1061 Refined Paraffin Wax 140-147 13 max. +20 min. 2075 Campeche Wax 172-180 20-35 7.0 max. 1081 Multrend AD 1081 174-192 15 max. 0.5 max. 2085 Wick Wax 154-181 15 max. 1.0 max. 1805 Candle Wax 149-162 9-19 -10 min.

Notes: Melting Point (ºF) by ASTM D127 method [figures in red: Congealing point (ºF) ASTM D938]. Notes: Melting point (ºF) by USP 741 Class II method [figures in red: Congealing point (ºF) ASTM D938]. Penetration (dmm) ASTM D1321. Color ASTM D1500 (figures in blue, ASTM D156). Penetration (dmm) ASTM D1321. Color ASTM D1500 (figures in blue ASTM D156). 10 11 Application and Candelilla Beeswax Carnauba Cartowax Synthetic Wax Microcrystalline Paraffin Product Family Matrix REAL® Wax Waxes Emulsions Waxes Waxes

Adhesives Cosmetics Inks Plumbing

Agriculture Crayons Lubricants Polishes

Candles Electronic / Electric Industry Matches Radiology

Carbon Paper Logs Modeling Clay Refractories

Cardboard / Military Industry Paper Rubber

Cheese Coating Foundry Particle Board Rust Prevention

Cleaning Industry Gum Base Pharmaceuticals Textiles

Construction Histology Wax Sculpting

12 13 Strategy with Technological Innovation A Steadfast Quality Commitment

Multiceras business strategy involves the development of new products, formulations and materials, the move towards higher value-added business sectors, as well as the integration with complementary industries, enabling us to fulfill the increasing needs of both Mexican and international markets.

To achieve these objectives, it is of prime importance to establish links between the development of proprietary technologies and those technologies generated in other disciplines and industrial sectors. For this reason, Multiceras promotes the formation of alliances with strategic partners, specialized research centers and academic institutions throughout the world.

Multiceras works with prestigious international corporations for the development of new wax products and other specialty formulations, related to the basic product portfolio marketed by the company. Such is the case of wax emulsions, where Multiceras has established a strategic alliance with the Canadian Corporation Norjohn Ltd., a member of Walker Industries Holdings Ltd., headquartered in Ontario, Since early on, Multiceras has established a strong commitment to quality and has obtained the Canada. certification and implemented a rigorous application of the ISO 9001:2000 standard for all critical The Candelilla Institute was created by Multiceras as a strategic initiative that promotes world processes. competitiveness of Candelilla wax products, through projects based on international marketing, Multiceras executives have defined Quality in Service as one of their top priorities, striving constantly technological research, sustainable development and socio-economical growth. In this high priority to improve customer satisfaction levels. venture, Multiceras is supported by prestigious research centers and Mexican universities. As an essential part of this continuous improvement process, it has been fundamental to keep a permanent monitoring of all critical variables, one of the most important of which is the Customer Satisfaction Level.

Multiceras applies a biannual survey to measure the customer satisfaction level, in which 10 concepts related to products, value, service and communication are assessed through a numeric scale from 0 to www.candelilla.org 10, where a higher score means greater satisfaction. The company has established its control parameters with a 7.5 score for minimum level, 8.5 for satisfactory level and 9.5 for outstanding level. Competition prevailing in the Candelilla wax industry has motivated companies to carry out investments in productive infrastructure, in order to assure the supply of this important natural raw The evaluation results have been very positive, yielding an average score of 9.24 for the last 3 years. material. However, none of these investments have focused on the integral use of this resource These results encourage Multiceras to keep on improving the quality of its products and services. through technological research and sustainable development programs, which could be efficiently put into practice. The problem, which has existed for over a century, remains unsolved. Looking forward to the future, Multiceras develops efficient operating practices day after day, with the aim of being more competitive in its specialty world market. Based on this endeavor and supported by its technological associates and government institutions, The Candelilla Institute is committed to the economic and social development of the Mexican Candelilla Region.

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