LATICRETE International, Inc. the Infamous Watergate Hotel Gets a High-Profile Facelift
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National Tile Contractors Association October 2017 www.tileletter.com ON THE COVER: LATICRETE International, Inc. The infamous Watergate Hotel gets a high-profile facelift Hot Topics Proper training on tools Women in Tile Passion and ability – not gender – make a stellar tile contractor National Tile Contractors Association 70 celebrating 70 years In a world of so many... MAPEI’s Mapelastic ® AquaDefense still stands out from the rest Mapelastic AquaDefense Premium waterproofing and crack-isolation membrane • Quick-drying for tile installation after 30 to 50 minutes • Can be applied with roller or brush • IAPMO-listed for use as a shower pan liner; ICC ESR report #3474 • Exceeds ANSI A118.10 and A118.12 Visit www.mapei.com for details on Mapelastic AquaDefense. Ad - Resize - TileLetter - October - Mapelastic AquaDefense.indd 1 8/25/17 9:50 AM In a world of so many... MAPEI’s Mapelastic ® AquaDefense still stands out from the rest Mapelastic AquaDefense Premium waterproofing and crack-isolation membrane • Quick-drying for tile installation after 30 to 50 minutes • Can be applied with roller or brush • IAPMO-listed for use as a shower pan liner; ICC ESR report #3474 • Exceeds ANSI A118.10 and A118.12 Visit www.mapei.com for details on Mapelastic AquaDefense. Ad - Resize - TileLetter - October - Mapelastic AquaDefense.indd 1 8/25/17 9:50 AM October 2017 ONE SHEET MEMBRANE FOR VIRTUALLY EVERY WATERPROOFING JOB! Dedicated to education and industry service TM ARDEX SK 175 tileletter.com Waterproong Membrane and Vapor ONLINE NOW Retarder for Tile & Stone Installations news you need to know • Very low perm rating (.04); Feature Story 34 approved for use in commercial steam showers LATICRETE • Ideal for swimming pools; International, Inc. Just One Layer Required! The infamous • Interior and exterior applications Watergate Hotel gets • Recommended with ARDEX high a high-profi le facelift performance polymer-modied mortars feature story In this issue... 66 Hot Topics: Proper training on tools By Lesley Goddin APPROVED 84 Qualifi ed Labor: FOR COMMERCIAL The Cronin Company hosts STEAM SHOWERS Portland, Ore., CTI exam 44 54 90 Women in Tile: Passion and ability – not gender – make a stellar tile contractor By Lesley Goddin 102 Decorative Tile: "Fun Tile Friday" reveals stunning work by NTCA members 90 90 By Lesley Goddin Single Source Comprehensive Warranty 888-512-7339 • www.ardexamericas.com 2 TileLetter | October 2017 TileLetter_0817.indd 1 8/21/2017 11:53:27 AM ONE SHEET MEMBRANE FOR VIRTUALLY EVERY WATERPROOFING JOB! ARDEX SK 175TM Waterproong Membrane and Vapor Retarder for Tile & Stone Installations • Very low perm rating (.04); approved for use in commercial steam showers • Ideal for swimming pools; Just One Layer Required! • Interior and exterior applications • Recommended with ARDEX high performance polymer-modied mortars APPROVED FOR COMMERCIAL STEAM SHOWERS Single Source Comprehensive Warranty 888-512-7339 • www.ardexamericas.com TileLetter_0817.indd 1 8/21/2017 11:53:27 AM Columns THE OFFICIAL PUBLICATION OF THE 6 Welcome new members NATIONAL TILE CONTRACTORS ASSOCIATION 8 2017 NTCA Tile & Stone Workshops BART A. BETTIGA, publisher [email protected] 12 Editor’s letter President’s letter LESLEY A. GODDIN, editor 16 [email protected] MICHELLE CHAPMAN, art director 20 Ask the Experts advertising sales Sponsored by LATICRETE International, Inc. [email protected] MARY SHAW-OLSON, advertising sales 28 Business Tip: [email protected] NTCA launches new Career Center Mailing Address: Sponsored by MAPEI Corporation P.O. Box 13629 Jackson, MS 39236 U.S.A. Shipping Address: 44 Member Spotlight: 626 Lakeland East Drive Surfaces 15 Jackson, MS 39232 Tel: 601-939-2071 Sponsored by Custom Building Products Fax: 601-932-6117 Website: 54 Tech Talk: www.tileletter.com Jobsite staging and preparation for www.tile-assn.com gauged porcelain tile slab/panel NTCA would not be possible with- out the dedicated service of our By Ben Szell, European Tile Masters board and committee members, and Sponsored by regional and state directors. Meet ® these dedicated volunteers by visit- TEC /H.B. Fuller Construction Products ing www.tile-assn.com and clicking on About Us. You can also fi nd infor- mation and a continually updated 76 Stone: list of Five Star Contractors at www. Textured stone brings added dimension to tile-assn.com – click on Find a Tile Contractor or Consultant. dazzling projects By Lesley Goddin TILELETTER EDITORIAL POLICY: TileLetter is the offi cial publication of the National Tile 80 Silicosis training Contractors Association, Inc. (NTCA). TileLetter resource added to Natural Stone University provides a medium for expressing views and opinions without approving, disapproving, Sponsored by MAPEI Corporation or guaranteeing the validity or accuracy of any data, claim or opinion appearing under a byline, or obtained or quoted from an 88 NTCA University Update: acknowledged source. Statements of fact and 2018 NTCA University pricing includes free opinion are made on the responsibility of the authors alone, and do not imply an opinion or option for single contractor members refl ect the offi cial position of NTCA. By Becky Serbin, The National Tile Contractors Association, Inc. training and education coordinator is an equal opportunity association and seeks to include qualifi ed individuals and businesses in all phases of its activities. The National Tile 106 NTCA Benefi ts Box Contractors Association, Inc. does not discrimi- 108 NTCA News nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran 112 Faces in the News status, or disability. The National Tile Contractors 112 Industry News Association, Inc. seeks opportunities to include these groups in its programs and activities. 122 New Products 125 Advertisers' Index TileLetter is a free subscription to the tile, stone and allied products industries. To subscribe, visit www.tileletter.com -> click on Advertisers In Memory: Phil Halcomb & Subscribers -> click on Subscribe. To make 126 address changes or unsubscribe, please send an email to: [email protected]. 4 TileLetter | October 2017 save time! Set tile in the Same Day with Fracture Guard FD. Merkrete Fracture Guard FD is a fast-drying crack isolation membrane for same-day tile installations. It provides a thin protection layer to inhibit substrate crack transfers up to 1/8”and conforms to any shape or pattern, allowing endless architectural designs. EXCEEDS ANSI A118.12 for Crack Isolation Membranes Superior Crack Isolation up to 1/8” fast drying - dries in 2 to 4 hours Low VOC 866.516.0061 | www.merkrete.com ME TL FG FD AD 0617.indd 1 6/5/17 3:02 PM WELCOME NEW MEMBERS These members recently joined NTCA! Please take the opportunity to wel- come those in your region to the NTCA family! CONTRACTOR MEMBERS –––––––– Fischer Tile Inc. Burch Construction Eric Fischer Chris Burch Sebastopol, CA West Henrietta, NY fischertile@ burchconstruction@ sbcglobal.net yahoo.com 707-529-6749 585-771-7429 Flooring Services, LLC Carbonneau Ceramic Tile Co. Harry Crosby Pierre Aimee Lewisville, TX Carbonneau [email protected] Eureka, CA 972-888-3972 aimee@ ceramictileman.com Granite & Marble 707-443-8842 Natural Stone Vadim Osipov Contempo Tile Rancho Cordova, CA Michael Bertella gmns@ Chittenango, NY gmnaturalstone.com [email protected] 916-363-2334 315-374-5729 Home Improvements Cryder Tile Inc. by King Services Tim Cryder Raquel Sulca San Francisco, CA Centereach, NY [email protected] homeimprovementsbykingservices@ 707-290-5202 gmail.com 631-867-6060 Elegant Surfaces Inc. Sergey Korol L&L Tile and Stone Works Sacramento, CA Luis Lopez [email protected] Indio, CA 916-704-3895 [email protected] 760-636-9382 Fabie Tile & Marble Fabie Asgari Lowery Tile Company Woodland Hills, CA Joseph Lowery fabiemarble@sbc- Alsip, IL global.net [email protected] 818-398-9901 708-389-9200 6 TileLetter | October 2017 –––––––––––––––––––––––––––––––––––––––––– WELCOME NEW MEMBERS MJK Tile Installation Made Easy Inc. Joseph Kokikian Michael Turner Van Nuys, CA Kennesaw, GA [email protected] [email protected] 818-652-6696 770-261-7145 Palmco Services VCDC Inc. George Guti Zoran Vrhovnik Greenville, SC Napa, CA [email protected] [email protected] 864-567-2576 707-254-5598 Phenomenal, LLC DISTRIBUTOR MEMBER –––––––––– Troy Lester Tileport Inc. Hyattsville, MD Matt Wolf [email protected] Santa Monica, CA 240-582-7953 [email protected] 310-405-9013 Phillips Flooring Center Christine Stewart MANUFACTURER MEMBERS –––––– Rincon, GA US Rubber [email protected] Steven Weisenberg 912-826-6872 Colton, CA stevew.usrubber@ Rainbow Builders Inc. gmail.com Nelz Barnett 714-924-2160 Anchorage, AK [email protected] Makinex USA LLC 907-276-5044 Brandy Hicks Redondo Beach, CA SCS Flooring, LLC [email protected] Santiago Almeida 855-625-4639 West Palm Beach, FL [email protected] 561-307-5215 Simonelli Tile & Stone Marc Simonelli Orangevale, CA marcsimonelli@ yahoo.com For information about joining NTCA, 916-470-7601 visit our website at www.tile-assn.com, contact Jim Olson at 601-939-2071, or email him at [email protected]. TileLetter | October 2017 7 NTCA Tile & Stone Workshops presented by Mark Heinlein, Robb Roderick, Scott Carothers and Luis Bautista 2017 NTCA Tile & Stone Workshops NTCA’s Tile & Stone Workshops are a great opportunity to stay abreast of the latest tech- niques and systems for tile and stone installation. Workshops now include information on the many changes in the TCNA Handbook for Ceramic, Glass and Stone Tile Installation, live demonstrations and an open forum at every event. Visit www.tile-assn.com for a work- shop schedule or check each issue of TileLetter for upcoming events in your area. NOVEMBER 15 ––––––––––––––– DECEMBER 5 ––––––––––––––––– Daltile (Spanish speaking workshop) Walker Zanger 6323 Airport Frwy., Suite A 11550 Newberry Street Haltom City, TX Dallas, TX 817-332-4161 972-481-3900 Scott Routzong Bob Buswell [email protected] [email protected] NOVEMBER 28 ––––––––––––––– The Tile Shop 1701 S.